Katie Nebergall

22 de jun. de 2016

I was so impressed with the customer service I received from this dealership. I absolutely love my car & am so happy that I had the chance to meet & work with Ben. He was so nice & helpful that it made this experience stress-free! I had emailed him a few questions about the car & he responded really quick answering all my questions. When I arrived at the dealership he took me over to the car & took the time to really show me everything this vehicle had to offer. I fell in love with the Lexus RX350, it was perfect & I took it home that evening to show my husband. Ben knew my previous car buying experience was horrible & how I really didn't want to deal with anyone else but him, the next day was supposed to be his day off but he came in so I could work specifically with him through the purchasing process. Everything went so smooth & we unexpectedly ended up trading in our honda because they offered us such a great deal! Thank you Ben for making this car buying process so great & helping me get the car of my dreams!! You won't regret buying a car from this dealership or having Ben as your sales consultant!

Kevin - HighlanderHybrid

10 de jun. de 2016

Gary Swetland and his manager Guy (Gee) were super great to work with. They valued my trade within about 5 min, we cut a deal within about $500 off the deal I asked for, and there was no pressure in the business office. I was also pleased to know that since the owner passed away, he left a directive in his will that requires the dealership to donate a very large portion of profits (seemed like half) to many charities. How cool is that!!

washstate

28 de may. de 2016

Very, Very bad experience. Salesman told me that all their cars came with a 30 day 3000 mile powertrain warranty. I drove down from Battle Ground to look at a car, test drove it and it was ok but we were worried about the timing belt. The salesman assured me there was no risk because of their 30 day 3000 mile warranty, etc etc. but we asked to look at another car near our budget of $4000.. He brought up a 2005 Kia Sportage. We liked it right from the start but it was almost $7000. We took it for a test drive and he gave us the same speel about the 30 day, 3000 mile warranty, we negotiated some and got down to $6900. out the door. We told him we had to check on our finances and would get back to him. As soon as I got home we called him and we settle on $6600 cash. We had to give him our credit card and authorize him to charge a $1000. deposit on it. all set all done?? Not a chance. When we go in with the $5600 cash balance the next morning and ask that they add a notation on the receipt, everybody starts looking at each other. They say the car does not qualify because it has 3000 miles more on it than their insurance company allows, oh, by the way they say, this is one of their wholesale cars, which they had failed to tell me, and "didn't their salesman show me the shop ticket that showed everything that they found that needed to be done to the car. I feel that they lied to me and then refused to stand behind what we had been told.Needless to say, I told them if they couldn't stand behind what their sales man told them, they could keep the car. The price was right, it's just a matter of integrity, and it was missing there.I have dealt with Kuni Lexus, we have bought 2 Lexus from them and they are stand up, however, in my opinion, Kuni Auto center is not much better than some of the crooked dealers down on 82ND.I'm sorry, I get so irritated with big outfits that try to screw you and you have no recourse.

danskis

2 de may. de 2016

i first called the dealership asking if their 1996 toyota tercel was still available. coming from vancouver, i didnt want to make the drive to find out it wasn't there. daniel quickly got back to me and was able to come in on his day off after setting an appt for me to go in. daniel and his sales manager were honest, straight forward, and honest.

Shaffer

1 de may. de 2016

When we first contacted the dealership Melissa was amazing. A great contact person. We were then dealt Daniel as our salesperson, a young, eager individual. Woith a little more study and seasoning he will be perfect. The Business Manager was the perfect professional. On point and forthcoming, charming to deal with.We had concerns, three issues, that needed to be addressed before we would accept delivery. So we left the car there for the repairs after we handed over our check for our cash purchase.And then customer care seemed to fall apart. We bought the car on a Friday. We expected to be notified of an eta of repair completion once the parts were ordered. There was no call. By Wednesday we were frustrated and contacted the dealership. Daniel jumped on the situation and made inquiries. He chased down answers within the hour (impressive!). He would personally deliver our car on Friday.Saturday morning we ran an errand in the car, unfortunately we discovered it still pulls to the right on braking. This was one of the things that was supposed to be corrected.... sigh. We were surprised by the fact the car had not been washed or detailed before delivery. After handing over ten thousand dollars we expected to receive our car clean and shiny, wouldn't you?The sales side of the house did their best. The service side has failed. Since we purchased the Silver warrantee we will have to look for a local Subaru dealer and see if their service center does better at customer care.

oregongrl

28 de abr. de 2016

I went to Kuni looking for a vehicle that would best fit my needs and wants. Daniel showed me a few cars to see which I felt most comfortable in. He showed me a 2015 Mazda 3 and it fit me perfectly. He was very professional, funny and knowledgable about the questions I had. I would recommend Kuni any day!

lbbates

26 de abr. de 2016

We found a great deal on a 2016 Mazda6 and the folks at Kuni Auto Center made the process very simple and straightforward. Would definitely buy from this dealer again in the future.

H3bronco

15 de abr. de 2016

I purchased a 2008 Hummer H3 about a month ago but didn't have a chance until now to write this review. Daniel was awesome!!! He had been working with us for about a week before we actually came down to the dealership. He followed up with me and my husband until then and Daniel treated us right from the time we flew from Colorado, to the time we left the dealership. And the sales manager Jeff was great as well! He got us a lower rate than we were quoted before and got our payments below what we wanted! Even though we stayed at the dealership later than expected but it was well worth it because now my husband and I are new owners of a red 2008 h3!

CJL562

14 de abr. de 2016

I came in and purchased a 2014 Subaru a couple weeks ago. The process was simple, fair and our sales rep, Daniel Filoteo was very professional and helpful in many ways. He is a college student full time and working part-time in sales, and is doing a great job! I wish nothing but the best for him! I've heard many different rumors about dealerships, but Kuni is definitely a very reputable company that treats their customers right.

ianilsDealerRater

12 de abr. de 2016

I purchased a used car ( a Nissan ) from Kuni and have been using their service center for regular maintenance such as oil changes etc.. and up until today have been very pleased with their customer service. At my last oil change , it was noted that some brake work was needed approx $500 , I didnt have the funds to get the work done at the time . I called today ( 1 month later ) to schedule an appointment to get the work done . Initially I was told that because my car was not a BMW they would have to refer me to a Nissan dealer and this was a policy change that happened 3 months ago . I pointed out that 1 month ago they had serviced the car with no issues so this '3 months' policy change didnt add up . The service advisor changed tactics and asked when I would like the work done . I said sometime this week , and surprisingly the earliest appointment they had is for next week , now this may well be true but I was left with such a 'bad taste' after my first interactions that I declined feeling that they really didn't want my business .

hdbiker1

10 de abr. de 2016

I went to sell my Acura MDX and ended up buying a BMW 528I. The experience I had was very acceptable compared to some dealerships. In the end, I think I paid a little too much for the BMW, but I had a good time with Daniel Filoteo. Even though I had to ask him several times not to call me Sir.Overall, I had a good experience. But why does it take soo long to buy a car now days? Also, all the paper work involved.

Johnnshang

5 de abr. de 2016

Easy and quick to deal with. Fair price on vehicle good follow up on service. Warranty on vehicle (extended) was very affordable and good value as it double the current warranty.

csolsi91

28 de mar. de 2016

Had a great experience purchasing my Dodge Dart. Ben was very helpful and not pushy at all. I went in with a specific car in mind, we test drove it immediately and a few hours later we were working up a deal to take it home. After a few painless hours filling out paperwork, I was on my way home in my new(used) car. The price was great and we truly felt like we walked away with not only a great deal, but a great experience. Thanks again to Ben and the team!

Kammi

27 de mar. de 2016

I recently purchased my first car on my own from Mr. Hendrix. My parents accompanied me as advisers. After the transaction was completed my parents remarked that it was the most pleasant car buying experience they had ever had. The experience was pleasant for me as well. Mr Hendrix was professional, friendly and very knowledgeable. He worked very hard to ensure that I received a good deal at a decent interest rate. In my opinion, Mr Hendrix is a keeper.

jay and debbie

20 de mar. de 2016

Ben and Sara double teamed us. After the test drive, my wife and I fought tooth and nail for 5 minutes until we were happy. Totally exhausted we just sat back and waited to sign the papers. Ben was training Sara. It was her first car deal. We feel we didn't help her training that much, because it was all over to quickly. Thanks Ben and Sara for a very fair deal.

Fj owner

19 de mar. de 2016

The deal went down easy, I didn't felt pressure traded my old car and got the car that I wanted. Great customer service, friendly staff.

Joe

7 de ene. de 2016

Drove close to 200 miles to find the car my daughter was looking for.The salesperson I worked with (Daniel) was excellent. Friendly, professional, and made sure we were well taken care of.Feel that I was treated fairly. The dealership made the necessary improvements to the car while we waited (new tires and brakes).Much less complicated than other dealer experiences I have had over the years.

LooneyLUna1

2 de ene. de 2016

I had a wonderful experience purchasing my Hyundai Elantra. Everyone was knowledgeable and wonderful to work with. I was able to walk in, test drive the car and was out of there in about 3 hours. Thank you Daniel and Jeff for making my first car buying experience a great one!

Nwsubie

1 de ene. de 2016

Ben is so easy going and personable. He makes it easy to buy a car all while feeling comfortable and assured that your being taken care of.Thanks Ben!2012 Subaru Outback limited

Denver&Steph

23 de dic. de 2015

My wife and I have had some bad experiences buying vehicles. This was the best experience we've ever had. No pressure, friendly, and courteous.

DavidOrt1

20 de dic. de 2015

I went in to kuni auto center with bad credit and little hope. Luckily, I dealt with the right people. Thanks to sales associate Daniel, I got into a car I love and enjoy driving. I told him what cars I liked and he basically did all the leg work and called me once they were able to find ska car that best fit my needs. It felt great to not stress and deal with an overall amazing group of guys. Daniel was always upfront and never mislead me. Thanks to him, I'm driving a awesome 2013 Nissan Altima that I'm in love with! Definitely recommend to stop by and see Daniel and the team if you are looking to get into an upgrade.

Racergirl55

14 de dic. de 2015

This is a class act for purchasing a used car. I was treated very good. Everything I asked for was agreed to and more. The car was in excellent condition and came with a two year warranty. I would look here first and ask for Steve. He was great and very knowledgeable about the car.

laurie1girl

8 de dic. de 2015

George Sakouyan was so friendly, kind, and sweet! He made me feel at home and at ease. No pressures. He told me to take the car for a drive and enjoy myself while he finished up another deal. George actually followed me home to get the title to my old car, and second set of keys, I was trading in. I would recommend this dealership to any one!Thank you for the great experience!Laurie

Miracle999

1 de dic. de 2015

WAs looking for a used car and was having a difficult Time finding what I wanted to see and kunis sales staff was totally helpful . I will buy in the future , when time prevails itself .

JMatNov2015

16 de nov. de 2015

Showed up on a Sunday morning after placing a call and explaining which car I was interested in. Ben had the car prepped and ready to go. Super friendly and knowledgeable. Ben and the Kuni team made the car buying experience pleasant and simple. Thank you for your help Ben and I will send my friends to you.

arae2777

10 de nov. de 2015

Purchased car at Kuni about 5 months ago. The sales aspect was fine, a little long, but that is to be expected. The sales person was pleasant, and the I really like the car itself. I did purchase an extended warranty since I was buying a used car. Jeff Fisher helped explain the warranty and highly recommended getting it. He said that he had the same warranty on his vehicle. I am very glad that I decided to get the extended warranty. Especially when I started feeling a knocking from underneath my car. I did some research to see if any other people had similar issues. I found out it is a common problem for the sway bar end links to fail in that year of Ford Focus. So when I brought it into Kuni for service I specifically asked them to PLEASE check swaybar end links. I was told 5 hours later that they couldn't reproduce the knocking and everything looked fine. At that point, I asked if I could take a drive with someone to point out what I was experiencing. The shop foreman confirmed the knocking when I drove him around the block a couple times. He said he would have the tech take another look. 2 hours later they said everything looked fine. I asked again, "Did the swaybar end links look ok?" He said yes. So I continued to drive the car for the next 5 days, during that time the knocking got worse and the steering wheel started to shake at higher speeds. I took it to Courtesy Ford, after driving and inspecting the suspension I was told "You need new sway bar links" Wow....Shame on you Kuni!! I will not bring my car back to Kuni for any type of service! And definitely would not recommend the service center to anyone.

Soccer family

3 de nov. de 2015

My husband and I really appreciated the "no BS" approach with Ben. He was honest and made this process simple. With schedules as hectic as they are, he began negotiations from a distance and made us the fair deal we needed. Ben teamed up with Jeff to finalize our deal, at 11:00pm at night - without any complaints about the time. Felt good when we walked away. Love our new 2013 Chevy Tahoe, and the kids love it too!

himes51

29 de oct. de 2015

Although my purchase went fairly smoothly, it was nothing to rave about. Daniel, our sales rep, was very friendly and accommodating, but was still bound by the normal dealership methods of having to confer with his superiors and the finance department, which unnecessarily extended the dealings and diminished what started out as a very pleasant experience.During the dealings and paperwork, the finance department expressed interest in my autocheck from my credit union, but after all the papers were signed and I walked out the door, the check had not been filled out or endorsed by me and no real effort was made on their part to have me sign the check. I was actually the one who brought it up to the dealership the next day. After arranging to return to the dealership to properly fill out and sign the check, the dealership asked me to come back in to the same location where I purchased the car, even though the check had already been transferred to their main location, which required me to make a detour on my lunch break. Luckily, once I arrived at the main location, the remaining paperwork took only a few minutes.Overall, extremely nice salesperson, but average dealership methods. I still got out the door well below the average time spent at a dealership

Kristen Bier

22 de oct. de 2015

Ben was a complete professional from start to finish and made the car buying process seamless and simple. He went out of his way to make sure all of my questions were answered and made sure everything was as promised. I wouldn't hesitate to recommend him and in fact will be buying all of my cars through him from now on!

HopeFollows

21 de oct. de 2015

From the moment I inquired about the car I was interested in, Kuni has been the best.Devin from the internet team called me right away and when I told him it wasn't a good time, he called me back that evening. I had many questions about the vehicle I was interested in and the questions Devin couldn't answer, he called & talked with whomever he needed to at Toyota to get me the answers.Daniel Filoteo helped me at the dealership when I came in the next day to test drive the vehicle and Daniel could not have been more helpful. He too answered all my questions and took the time to ask whomever he needed to ask to get the answer to all my questions. Daniel is a new salesman with Kuni and is off to a terrific start.Jeff Fisher, the Financial Manager was terrific too and was very clear about each step.All in all, this was such a great experience and I got the vehicle I wanted and the vehicle was much more than I had been expecting.What a pleasant difference from the last dealership I tried to work with where everyone I talked with acted like I was inconveniencing them and they did not provide all the information I needed unless I asked. Kuni was exactly the opposite.Thank you and I look forward to doing business with you again when our company buys another vehicle.. .

Julie97123

17 de oct. de 2015

Ben was the most upstanding car salesman I've came across and he truly is the first honest car salesman I've ever work with and not only did he do an AMAZING job for my son but even a BETTER job for me... Mark my words it won't take long and he will be the most sought after salesman!!! Trust me it takes a lot to impress me so thank you Ben again, outstanding job!!!

TheProfessor

5 de oct. de 2015

I visited Kuni Auto Center after receiving a price on my RAV4 from AutoTrader. Melissa was very professional and shared that if my car was in great condition, I might receive more than the AutoTrader price, especially since the car had the JBL sound system and the technology package. When I arrived, I was greeted by George. George made the buying process very fair and smooth. He interacted with his Sales Manager, Eileen who both inspected the vehicle. The process was the antithesis of what I experienced yesterday at Wilsonville Toyota. George made everything flow very smoothly and had me out the door with the car sold at $1500 more than Wilsonville Toyota offered! What a different experience!!!!Ask for George when receiving an appraisal, he is fair, compassionate and professional. He was a pleasure to do business with an felt more like a friend to our family than a ruthless salesperson.

MMelcher71

4 de oct. de 2015

Daniel Filoteo at Kuni Auto Center was a great person to work. He helped me get a quote and trade on my trade to get the Mini Cooper Clubman I had looked at and at the price/ payments I was looking for. I'd recommend working with Daniel to anyone, thanks Daniel.

Julie97123

1 de oct. de 2015

Ben is outstanding not only was he as helpful as possible but he just isn't a normal shaddy car salesman, you just felt he truly was there to make it the best experience as possible and if we bought great and if we didn't then you know he could sleep at night cause just truly cares!!! Thanx Ben and Jeff for making my son and I car experience so great!!!

Vwgirl

27 de sep. de 2015

Jeff walked me through the process of the paperwork and totally put my mind at ease. Steve was a nice gentleman and got me a good deal through a credit union. I bought my car in May and would highly recommend them. They were by far the best!

CJhappyW/MINI

27 de sep. de 2015

Saw the car I wanted on line... Came to Kuni Auto Center a received what i wanted... They made it happen quick and easy... No Problems what-so-ever... Thanks George, Jeffery, and Eric... Love Joy Peace...

eddy10

15 de sep. de 2015

Ben, Jeff and Ken Made buying a car at Kuni a very pleasant experience.I would go there again if I need a quality car.

Mustang14

13 de sep. de 2015

After test driving a few cars I found the test drive at kuni auto center the most pleasant. Excellent Customer Service The entire experience was excellent

ER3

12 de sep. de 2015

I give the highest marks to Daniel Filoteo- he made the experience easy and clear. Although I didn't purchase the car (yet), he was also very knowledgable about the cars and the buying process. Daniel was very thorough in addressing my questions and concerns, and I did not feel any pressure from him throughout the process, which was highly appreciated. I will definitely recommend your dealership to others!

Bill&Liz

5 de sep. de 2015

Today we sold our Lexus (no trade in) to Kuni. It was a fair deal, absolutely no hassle. Employees were very easy to do business with. They handled all the paperwork for all aspects of the transaction. Our client advisor Gary Swetland was very professional, pleasant, and he got us in and out within an hour. Based on this experience I would highly recommend Kuni whether you are buying, selling or trading in.

Bott276

4 de sep. de 2015

First off i came to look at a mustang then he showed me some other cars. I liked that he show me cars i had no business buying just to look at them was a fun day on the lot. overall it was a fun and pretty carefree experience. While I got worried buying a new car and all and this being my first experience doing this they made it an easy experience.

GrooGruxKing

23 de jul. de 2015

It was THE car I had been looking for for months. Not able to get to the dealer right away, Ben understood the value of this car to me. He did what he could, in his power, to help hold the sale for me. Ben stayed in contact with me through the week, and when I finally was able to get out there, the car was out front waiting for me. The car was and drove as described and expected, and the deal took just minutes to complete; with all DMV worries and headaches never needing to face, either! Thanks, Ben!!

Samanthaandjesse

13 de jul. de 2015

Ben was super helpful and did everything he could to get us the best deal for our trade in and for the price of the new car! He put himself in our shoes and did everything possible to have us walk out happy! We love our new car and love kuni bmw!!

Dani

9 de jul. de 2015

I originally had an appointment with another salesman who was busy when I arrived, and I thank my lucky stars that Ben was asked to show me the vehicle that I came to see. I cannot say enough nice things about my car-buying experience with Ben. He was knowledgeable, enthusiastic, helpful, patient, and fun to chat with while we progressed through the process of purchasing a vehicle. I don't want to give specific details about how he really went above and beyond to make the process more convenient for my family, but trust me, he did! I will definitely buy my next vehicle from Ben!

ttangema

2 de jul. de 2015

Our experience with the team at Kuni was terrific. Melissa was a great point-person taking my initial call, providing immediate follow-up and great customer service including sending me helpful directions to get there. Ben met us at the door with a smile and warm hospitality and quickly began to help us. The overall process was relatively quick. Overall a very positive experience.

MsApril

12 de jun. de 2015

We were pleasantly surprised! We have bought many cars from many different dealers and this was the best one by far! Merry Hope was fantastic and fair with our trade in and was extremely courteous and respectful. Our finance manager was excellent, it was a very smooth process. We never felt over pressured. Walked away with exactly what we wanted. Thanks Kuni staff!

Kayla

7 de jun. de 2015

Last year my boyfriend and I purchased a vehicle from here. We drove 2 hours just to look at the car. While we were test driving the car we noticed it had some Issues with the clutch. They said that it was a recall and would have it fixed. While doing all the paper work we asked many times if the car had been in any wrecks or anything like that. The guy said nope never and showed us the carfax. We proceed with the paper work. Very long process to find out that we couldn't drive the car home that night. They said we could come pick it up in 3 days or so. Later that week they called and said that it was ready. So we drove 2 hours again to pick it up. Well recently we went to go trade the car in for something bigger only to find out that it indeed had been in a wreck. Carfax showed it had been wrecked "all over". With that being said the dealer only wanted to offer us half of what the car was worth. Kuni lied when we asked about it being in a wreck and now we are screwed on the car. We can now either keep it and deal with a wrecked car or trade it in ans have a ton of negative equity.I would avoid this place at all cost unless you want to be lied to and screwed over!! If we would have been told the truth in the first place we wouldn't be in the xxxxxx situation we are in now so thanks a lot Kuni! We will definitely not buy a car from you guys or recommend any one to you guys!

Juliecouture143

5 de jun. de 2015

Ben and the rest of the Kuni family are AMAZING! They treated me like a queen! I would recommend them to everyone! Thanks team Kuni!!

accord

29 de may. de 2015

Ben Hendrix and Jeff Fisher both worked very hard to get us the deal we wanted. This will make the second car we've purchased from Ben and Kuni and have been happy both times. Great work guys, Thanks!

Volvo

27 de may. de 2015

I thought I would let you know the car arrived. I found a major vibration. It turned out to be a motor mount. No big deal. The car is great. Thank you for all your help with my purchase. Marcus you did a great job. Your employer is lucky to have your skills. You'll have a great future. John Hauer

sparky37

25 de may. de 2015

We purchased a vehicle yesterday from Kuni Auto Center with the assistance of Ben Hendrix. Ben was polite, efficient, helpful, knowledgeable, and kind. The whole experience, from the beginning to the signing of the paperwork with Eric Laursen (who was very helpful and made the process seamless), was effortless and non-stressful. We have never been to an auto dealership in which we have not been bombarded with salespeople and high pressure. Ben was so easy-going and real, it made the whole process enjoyable. We left feeling positive about not only the purchase but the experience itself. Thanks Ben for all your help and keep up the good work. We need more salesmen like you in the world. God bless.

roxxyram37

24 de may. de 2015

Ben makes you feel welcomed. He is very helpful and so easy to talk to. Looks like everyone there strives for excellent customer service. I strongly recommend them.

kimo48

20 de may. de 2015

I can't say enough good things about Ben Hendrix and his professionalism and great work in helping us get the car we needed. his knowledge of the product was outstanding, and was second only to his candor and drive to make our deal happen. If I should need another car in the future, I will definitely locate him and secure his services.

dickerspickers

12 de may. de 2015

Ben was very helpful and personable. Made our purchase a pleasure. We had a few bump along the the way and he solved all the problems....Jeff Fisher was also a pleasure to work with...

6SPD RT

11 de may. de 2015

I recently sold my low mileage mint condition car to Kuni and they made the process very easy and offered me a better price than other dealers. I wouldn't hesitate to visit them the next time I need to sell a vehicle.

karl

5 de may. de 2015

They were fast and professional. Melisa was right on the the the ball the whole time. A very good process all and all. Ben was very good sheperding me thru the process.

Kclayton

4 de may. de 2015

This was my first experience buying a car and I had the pleasure of working with Ben. He made my experience overall beyond perfect. I saw the perfect car on the website, can in to test drive the car and Ben was very helpful and informative. He knowledge in car helped me a lot with my decision and he also worked with me and helped me get my dream car to fit my budget. I am extremely satisfied with my purchase and the customer service and I would be glad to recommend this dealership to anyone looking for a reliable vehicle.

Boddie

14 de abr. de 2015

I live 4 1/2 miles from Canadian border in Washington and drove down on a Sunday morning, 340 miles. Ben met me and was very informative as well as, helpful. The test drive was as long as I wanted & where I wanted to go. Then allowed me to bring it in the service bay-room and crawl completely underneath, putting on diagnostic tools in the engine compartment, and the interior checking as much as I could. He hid nothing and even assisted my search by reading the manual to me or google searching for me. My visit and evaluation lasted an hour and half and he never tried to get me to quit. Then with his co-worker was able to come up with some creative financing to allow me to close the deal. And on top of that the next morning I received a call from him saying he would mail back to me the 6 CD's I had left in my trade-in vehicle. Thats going the extra mile in my opinion. GREAT GUY!!!

SgtPatterson

3 de abr. de 2015

I recently made a purchase with Ben Hendrix. Ben was up front about everything. He went above and beyond a normal salesman. Making multiple calls trying to help me get what I wanted. He was able to get me the down payment we discussed, as well as in my monthly payment. There was no back and forth, my trade value was VERY FAIR! I will be back to deal with him again. I know we've all been through our share of dealership with pushy salesmen, but this is not one of them! If you want a great purchasing experience without the hassle of back and forths, as well as a great deal on your trade in Ben Hendrix is the man for you! Jeff Fisher was very helpful in the closing portion, as well as not a robot when it came to conversation. No drones at this dealership!

ryan

26 de mar. de 2015

I recently sold my car to Kuni Auto Center. Sarah was my point of contact on the deal. She worked with me for nearly 6 months while I considered selling. While the price was below what I had hoped for, mostly because I waited so long, it was still fair.I really appreciate how I was treated during this time and would recommend Kuni in the future.Sarah was great and she really showed a dedication to earning my business. Cedric was a true professional and made me feel comfortable with the deal.

MackRig007

16 de mar. de 2015

Ben Hendrix is an excellent and knowledgeable salesman for the Kuni Auto Center in Beaverton. He was very helpful and made my first car purchase in 10 years feel comfortable. He took the time to let me decide which vehicle was right, and after test driving several vehicles I think he gave me a nudge in the right direction. I left the dealership in an outstanding used vehicle at a great price. I highly recommend this dealership and you should definitely ask for Ben if he is working the lot when you visit. Jeff Fisher made the finance work go according to plan and he got me the best interest rate possible with a very affordable loan for my vehicle. Overall, the stock of used vehicles at Kuni is of excellent quality and condition. I am so glad to have a quality vehicle that I can afford. No more bus rides to work for me!

1234567

25 de feb. de 2015

Bought a used car from here in December, 2014. It is now February 2015 and the transmission needs to be replaced. We were assured by Steve that all major problems with the car were inspected for and were repaired. I specifically asked about the transmission, among other things, to Steve and the mechanic. They gave the all good and nothing to worry about. They were really selling snake oil. Do not buy a car from here, they are just out to make a buck not a customer. Now I am stuck with a used car loan and a really expensive repair bill. Will not go here again, and neither should you.

Deneen

31 de ene. de 2015

Merry was a delight to work with. She was very knowledgeable and friendly. She knows her business inside out. We feel we made a friend in dealing with Merry. The rest of the crew out at Kuni BMW were also very friendly and nice. Jeff in financing was great too. Thanks Kuni and staff especially Merry and Jeff.Another great lady is Melissa Larson. She located the pickup we were looking for and directed us to Kuni BMW in Beaverton. We had the pleasure of saying hello to her in person. She was diligent in helping us with information and directions. Thanks Melissa! Sincerely Fred and Jane Deneen

tpanzicag

30 de ene. de 2015

Merry Hope was our Saleslady and she has our hearts. This was my daughter's first dealings with buying a car from a lot and it couldn't have gone better. Merry was down to earth, sweet, considerate of our needs and worked very hard to accommodate our parameters. The whole experience was pleasant and memorable not to mention we love our RAV4. Thank you

mateotrono

24 de ene. de 2015

I went to this dealership to purchase a car I'd seen online. I'd already looked at the same model at several other dealerships and had been very put off so I came there with a bad taste in my mouth. However everyone was super helpful. The finance process was super simple and it didn't take long to work out a deal. I'm very pleased with the car and Merry was a treat. I work in sales and I've rarely seen such a professional team.

Buddy

24 de ene. de 2015

My experience with Mr. Ben Hendrix was outstanding, I wanted to purchase a carfor my son, there was no pressure, the communication and sense of urgency wasexcellent and much appreciated, if your looking for a car Mr. Ben Hendrix and thedealership he represents would be and excellent choice.I'm very happy with the purchase and will be back,Thank you, Joe Sweeney

empress1022

23 de ene. de 2015

My experience was great. Ben was patient and knowledgable. It was like buying a car from a friend. There was no gimmicks or pressure. Gave me a fair price for my trade in.

dayrachel

19 de ene. de 2015

I walked into Kuni needing to purchase car and not knowing where to begin. Ben was so nice and helpful. He talked to me about what was important to me in a vehicle and showed me many options. He was informative and genuinely cared about giving me a great experience. Had a great day and ended up with a fantastic car! Thank you, Ben!

Pearl Bramblett

9 de dic. de 2014

He was lots of fun, very educated and informative concerning all the functions of our, new to us, Town and Country van. It was hard to remember all that he told us but he further explained when we would call back for renewed information. Everything little detail was handled with professionalism. We love our van!!

kdjones18

3 de dic. de 2014

The customer service at Kuni is absolutely phenomenal! Everything went so smooth, it was almost too easy getting our new car. I would definitely recommend others here, and will be a lifetime customer without a doubt.

amanda.rasmussenmann

30 de nov. de 2014

Absolutely the best experience we have ever had at a car dealership! I can't say thank you enough for how great everyone there is!

Annielynn95

23 de nov. de 2014

Awesome time! Ben and Jeff were very entertaining and helpful. Had a good time and definetly would go back and reccomend to others!! Go kuni!!!

Jillian Bland

6 de oct. de 2014

I had a great experience buying my first car here at Kuni Auto Center. After poring through Auto Trader for weeks to avoid a lot of leg work at used car lots, I found a car that seemed like a good value and had all the small details I was looking for. Even though I went in already confident in my choice, Ben made the decision even easier. He was never pushy, and took his time giving helpful information about his personal experience and the car's features. Even though I only test drove one car (the one I ultimately bought) I feel like he would have been happy/patient enough to let me test drive everything in the lot. I would highly recommend him to anyone looking for an easy-going, non-awkward experience.

landaf30

6 de oct. de 2014

Many times when you go to a dealership they pressure you, rip you off, lie, or sell you short. Never got that type of experience with kuni! I was treated with respect and they took good care of me. Will have to say that I recommend Ben Hendrix to anyone especially a first time buyer. He does not rush you and is very professional.

janny4kids

4 de oct. de 2014

I found a car I loved and Marcus Williams made it happen with a solid trade-in value for mine. The process was very quick and professional down to driving away all within an hour. I would go back her again!

Debbie staley

30 de sep. de 2014

Ben, was very kind and professional to work with. He made me us feel very comfortable will making our discussion.I will recommend him to all my friends and family for sure.

Reincarnation1

29 de sep. de 2014

Everyone showed a very professional attitude. I did not feel as though I was pressured to buy a vehicle. It almost felt like sitting in a local bar where everyone knows your name in a sense :-) I had the pleasure of dealing with both Marcus and Butch. Butch started the deal then Marcus had to closed it. Both guys are great sales people and very honest. Marcus will go above and beyond to insure you are getting the right vehicle for you. I look forward to doing business with this dealership in the future. I also want to thank Katelynn for calling me back arranging the deal.

hendricc

29 de sep. de 2014

I have always hated shopping for vehicles and procrastinated as long as possible. Sara Tzeo responded with consistent, professional follow-up after I submitted my original online inquiry. I felt very welcome and well cared for by Steve Raldolph and Jeff Fisher. Thanks to all who made this car buying opportunity such a pleasant experience.I'm delighted with my 2006 Acura MDX. It is such a relief to have made the decision to purchase a used SUV, acted upon it, and ended up with a beautiful vehicle.

humphreys004

16 de sep. de 2014

Great experience! Sarah was on top of everything. She contacted me multiple times and dd not give up on obtaining my car. Staff was friendly and fast. Gave me a great price on my car and the experience was effortless. I would def go back to buy a car there.

bjcoley5

5 de sep. de 2014

Melissa Larson was wonderful! She is kind, professional and definitely knows what she is doing! Everyone I dealt with at the dealership was extremely kind and accomodating. I highly recommend Kuni Auto Center when you need to sell your vehicle.

Judy Block

19 de ago. de 2014

Usually buying a vehicle is on the bottom of the list "things to do" and I'm not just saying bottom of the list lightly = it is the very LAST thing I would ever want to do and something to be avoided at all extremes! It gives me a headache just thinking about buying a vehicle. Hence the reason I've only owned 3 vehicles in my life, well now 4. Ben PROMISED coming to Kuni Auto would be very different and told me it would be fun and I'd even like it. Hhhhmmmmmmmm sure~~~~~~~~~~~~~~ like I believed that! In return I PROMISED him I would walk out if I felt pressured in any way. When I arrived I found a place to park and was free to stroll the grounds. There was no stampede of elephants knocking me over to get to me first in hopes of making a sale. In fact I was able to casually walk across the lot and into the beautiful spacious main building. The building had a nice, inviting feel to it making me feel comfortable. Things were at least off to a good start ~My appointment was with Ben Hendrix who I had spoken on the phone with many times. He was every bit as nice, calm and easy going in person as he had been on the phone. We hit it off immediately (he reminded me so much of my son) and after just a short time I knew there was something every different about him. He wasn't there just to sale cars, he was genuinely interested in the customer. The vehicle I had come over to see and had THOUGHT I wanted wasn't at all my style but we took it for a spin and Ben must have been listening to every word I said. When we got back to the lot he said, I might have something you'll like and it just came in yesterday. Instantly when I saw the vehicle and he told me about it (just the facts) I KNEW that was going to be my Subaru Legacy. It had all the requirements I needed (a long list and I'm very particular) plus was well within my price range, yeah! (see I told you Ben was really listening) Of all the autos on the lot he easily found my perfect match and I knew it instantly. Not to mention in order for me to purchase the vehicle I wanted my son to agree on the specs and the price. Ben was such a great sport and explained everything about the vehicle and answered all my son's questions remotely. The time ticked away while my son researched the vehicle and really held Kuni's toes to the fire checking value and price, making sure "Mom" got a good car. Then my phone rang and my son said "Mom, that's a good price and good vehicle so if you like it, you should buy it" and I did.It wasn't an easy sale at all for Ben, jumping through all kinds of hoops.. To my surprise, I really did enjoy the day and I didn't even have a headache ~ it felt like through the entire process I was the sales person in reverse handing out the headaches this time. Ben is awesome!!! If there were more than 5 Stars on the grading scale I really would have given him and Kuni BMW a 10. I'm sure he could have sold many other cars that day but he didn't take one call, not one interruption. He was a perfect gentleman and just devoted his entire day to making sure I was happy with my purchase. He's really out there for the customer ... and got me a really good price too. If I was looking for a vehicle again. I would check Kuni BMW in Beaverton FIRST and absolutely ask for Ben Hendrix.

aagroe01

18 de ago. de 2014

I recently sold my car to Kuni and it was a great experience. They offered a great price for my current car and had amazing service with no pressure!

chev55

6 de ago. de 2014

It was a pleasure to work with Marcus Williams! He was professional & very friendly without being pushy. Car buying is not an experience we enjoy, but came away from this without any regrets. Would definitely recommend Kuni to anyone.

Corker25

4 de ago. de 2014

The service here was fantastic! They worked with me and since I couldn't take the car home that day, Ben drove it down to my house for me so I wouldn't have to drive back up to Portland since it's about an hour and a half away. Awesome!

Thmonteverdi

4 de ago. de 2014

Great, no hassle, no pressure experience. Highly satisfied with the product and the process. Have purchase at Kuni 3 times now and will go next time I need a car.

bmussen

31 de jul. de 2014

Yes, that is what I said, Sarah deserves a raise for the time and attention she gave us in the purchase of our car, as I am quite a handful when spending any money, especially the purchase of a vehicle. She responded immediately to every question I had with an answer. She was a real pleasure to deal with.We also were very satisfied with the entire process, and I was astonished when we were presented with a 48 hour return document on a used vehicle. I do not know of any other dealer who does that. I already recommended your group to my best friend, and she said that her dad always dealt with Kuni, They also do things on the up and up, full disclosure of any mechanical or cosmetic issues, and believe me, that is rare in this business. Thank you again.

Chavariv

14 de jul. de 2014

We recently bought a car from kuni and had a great experience dealing with Ben. I would recommend him anytime. Ben made the car purchasing experience awesome. Great dealership to go to.

christol21

3 de jul. de 2014

Ben was an excellent sales person. He was extremely patient, helpful and friendly. He was not push or aggressive and very knowledgeable. He was also very willing to work with me on financing for days after the sale.. The finance part wasn't my favorite as I felt a little tossed around from the finance guy but Ben was helpful and stayed around during the process and was very patient. He came off very trustworthy as well.

ben.jammin.733076

30 de jun. de 2014

Ben was nothing but helpful in my experience buying a new car. He made sure that everything went as smoothly as possible. I did not feel rushed or forced in any way and was very happy about that part in particular. I would recommend him to anyone wanting to buy a car.

Kait003

28 de jun. de 2014

Ben went above and beyond to help us get exactly what we needed (and it was a tall order!) at the price we wanted! We would recommend him to anyone!

irishladypdx

25 de jun. de 2014

I went to Kuni Auto after reviewing their inventory on line. It was the best car buying decision I have made throughout all my life (68 years!). Originally I was helped by Eric Laursen who took the time to really listen to me as I explained my budget and the type of car I would like to buy. Unlike my experiences elsewhere, he did not try to talk me into one I could not afford or one I would not be completely satisfied with. I got the feeling he was more interested in helping me find just the right car that I would love and would suit my needs than in any sales commission he may or may not make. When he selected the VW Jetta and we went for a test drive I was sold. It was so clear and in such good condition it was like driving a new car. Eric was promoted then and Ben Hendrix stepped in to finish the sale. Ben continued with the same dedication and I ended up driving away in my new Jetta, having received an excellent trade in value on the car I had and an excellent price on the Jetta. It was the first time I ever walked away from buying a car feeling like I was the winner, not the dealership. They have a 48 hour policy that lets you return the car if you decide you don't like it and they will take it back without pressuring you to keep it. Actually, there was no pressure at all only knowledgeable information and freedom to make your own decision. They even filled the gas (or in my case diesel) tank. THANKS KUNI AUTO! And thank you so very much Eric Laursen and Ben Hendrix, you two are the BEST!

JamiMiniCooper

17 de jun. de 2014

Ben is a quality sales person who cares about the customer. I didn't feel rushed or forced to make a decision. Instead, Ben encouraged us to find the quality within each car to weigh our decision. He was knowledgable about each car on the lot, including being upfront and forthright about each cars history. He had a pleasant personality to boot. When we made our choice of which car to buy he had us set up with the cheapest insurance quotes before we drove off the lot. The detailers had gone home for the night, so he took it upon himself to detail our car personally before we left. Overall, I could not be more satisfied with our Mini Cooper or with Ben as our sales person. Thank you Kuni Motors and thank you Ben Hendrix. Job well done.

josuecarrillo

9 de may. de 2014

Not to happy with them got a Mercedes car start given me problems the second week on the trans, took it back they said it needed oil two days later broke down mecanic new was the problem and he lie took it to Mercedes-Benz and they fit they help me paid for half of the amount charged they should of pay for every thing, not very profesional,

chrissyksimpson

20 de abr. de 2014

I can't begin to explain what these people will go through to get someone a fresh start! I was treated so well, I will always and forever buy from them!

tongcha73

10 de ene. de 2014

I bought a lexus es350 from them in Dec 18. The sales guy, John was very professional. We got a fair price for the car. When we got home, we noticed that the floor mats and manual were missing. I called them and they said the car did not come with it. Alright. I can always get floor mats and manual from ebay. John calls me back later and said they will make it right and get me those missing items. I thought that was cool and the right thing to do to make a client happy. They only slightly negative thing was that my temp tag runs out on Jan 8. When I called Kuni, a guy named Jeffry or Jerry said I may need to go to my DMV and get another trip permit which Kuni can not reimburse me for it. I thought that was not good customer service at all. I hope I don't get pulled over and given a ticket, but if I do, I will sent them the bill.

glubben79

8 de dic. de 2013

My wife and I went to the Kuni AutoCenter to purchase a vehicle my wife had seen on line. We were pleasantly met at the door with the vehicle already running. Merry, our sales woman, was extremely friendly and informative. We went on a test drive, even on Hwy 26 to see how the vehicle handled at higher speeds. When we explained to Merry that Jarod, the internet salesman, had given my wife a sales price through their texting that was lower than the price she was initially quoting, she checked with Cedric, the sales manager, and was able to quickly offer us that car at the price we were anticipating. I was pleasantly surprised how easy Dennis, the finance manager, made the finance process. Dennis explained all the warranty and coverage items for the vehicle we purchased, and was very understanding on the items we declined to accept.The vehicle purchase was so pleasant, that I would definitely check out the inventory of this dealership when I need another vehicle.

ss2012

19 de nov. de 2013

I hadn't planned on wasting any more of my time on Kuni Auto Center but after today I have decided it's best to caution others about this dealership, the salesmen and management. I purchased a car at the end of October and had to bring it back not two days later because it was leaking oil (with only 35K!). The salesman had printed me out their inspection list which said it passed with no oil leaks, hmm.. The service center gave me a roundabout defense and I was told to keep an eye on it but that they believed it wasn't actually leaking, just left over oil from when they did the oil change. OK fine....I leave the dealership and notice the headliner was soaked! They had washed the car and lucky for me this made the sunroof leak noticeable. I turned the car around and brought it back ready to return it for good. But they talked me into letting them keep it for the weekend and look at it. Didn't hear from them, so I stopped in that next Monday afternoon....OH "the key was lost" and we're waiting on a locksmith....I was furious. I bought a $20K + car and hadn't even been able to drive it but once. This all happened in about a 3-4 day time span. I told them to take it back. Yet then I find out they had already put the loan through to my credit union and now 3 weeks later my bank is still waiting on their refund check. This place only cares about making money, they don't care about the shape of the car or the happiness of their customer. Glad I was able to return this car, I ended up buying from Speed Sports and had a great experience with them. I'm writing this post now because I called Kuni yesterday to find out why my bank hadn't received a check yet, they never returned my call. I called again today and got a "we don't give a xxxx" type of reply but that corporate had supposedly cut the check yesterday!! Three weeks later....wow! Not a good way to do business Kuni!

panurgic

28 de sep. de 2013

Checked out a car online. Was so "fresh" they did not have pictures up. Staff assured me over the phone that it was "worth checking out". I drove down to find it was all lies. Staff was unfriendly and misrepresented cars. Avoid this place.

carcustomer2013

22 de ene. de 2013

We are very pleased with our experience at Kuni Auto Center - we recently purchased a used car there; Doug was our salesperson. He was friendly and responsive to our needs - he did not pressure us in any way. We are very excited with our new-to-us car and will definitely recommend Kuni to our friends and family!

avalanche82

16 de ene. de 2012

great experience. Ryan was awesome and so was Azer....can't wait to send people to them. Great looking dealership too. I found the exact truck I was looking for and Ryan made the financing easy. I would recommend them for sure.

elgatewood

30 de jun. de 2011

I recently purchased a pre-owned car from Kuni Auto Center. I was very impressed with the level of customer service. They had a great selection of vehicles to choose from. The salesman was professional and well informed about the types of cars on the lot. The sales manager I dealt with was also very professional and made the experience a great one. When I need a car again in the future I will definitely be returning to Kuni Auto Center Portland!