Chris. SPork

30 de sep. de 2016

Always count on the quality of service provided.It's worth the drive.

James Sims

29 de sep. de 2016

Walked in without an appointment, asked to have my 2016 Silverado serviced, they fit me in and I was out of the dealership within an hour and a half.

Ryan Wilson

28 de sep. de 2016

I would recommend this dealer to anyone looking for a new or used car. They listen. That is such a breath of fresh air! Our sales representative was Calvin Cupitt and at no time did I feel like my needs or interests weren't being acknowledged and attended to. Great place!

Debbie Layne

15 de sep. de 2016

Robert Halfacre is very nice and helpful. He got me the best deal available to me. I will use him again in three years when my lease is up.

Tim Meixner

9 de sep. de 2016

Bryan was exceptional in all areas and made us feel very important. He showed patience and kindness, was never pushy, and has a great sense of humor, natural and unforced. His product knowledge was perfect as he drives the same car we ended up buying. It was a very good experience for us and we're extremely happy with Bryan and all the individuals who lent us a hand.

Wooshadoodle

8 de sep. de 2016

Service was excellent as always. They were very backed up that day, so they gave me a rental free of charge and I just picked my car up the following day. The price was a little high for my tastes, but in this day and age, what are you going to do.

Brendan Davis

6 de sep. de 2016

De'anna Bloom was my sales rep. After getting a call from another dealer telling me that he couldn't find the truck I was shopping for and one wouldn't be ready " for few weeks", De'anna had exactly what I was looking for delivered to my house the next day.

Donna J McCuiston

2 de sep. de 2016

I stopped buy to look at the vehicles looking to purchase a truck dealing with Tony Duncan made that an easy fit after looking around I did make the purchase and drove home in the new Chevy Pick-up.

Kristi

1 de sep. de 2016

I stopped in to take a look at new car options, as my current lease is up soon, and I wanted to get a feel for what options I have for my next vehicle. Jason took the time to go through and answer each of my questions, did not try to push me towards anything, and actually listened to what my expectations were. I'm confident that he provided me with the best options that suited my needs and were in my best interest!

jteach

1 de sep. de 2016

Robert was very patient with me, he took more time than he probably usually has to explaining updated features. I am driving a Chevy Silverado, an amazing price. I already have been back to the dealership for the truck bed cover. Robert set that up for me. I love my new truck! Thank you Robert

MikeY

30 de ago. de 2016

My wife and I were shopping for a used corvette for me and leased Buick Enclave replacement for my wife. Jason was able to secure the Enclave we wanted through Lafontaine Buick (when another dealer was struggling to secure what we wanted) and I ended up buying a beautiful 2016 Z51 Sting Ray. Jason was great to work with, whether researching what other dealers had available or the plus/minus of the various Vette's Lafontaine had available and also tracking down the perfect Enclave. His follow up to my many questions was top notch, customer service great. Also introduced us to the service team (Mike N) who has also been great to deal with. Top notch car dealership in Dexter!

karen

29 de ago. de 2016

Wasn't planning to get a vehicle that day but with all the help and information, I had to leave with one. Jason was very helpful and informative. Will be back in 3 years.

Peg1450

27 de ago. de 2016

I was in the market for an used Suv. Jason was extremely helpful with going over all the vehicles. He explained all the sales that were going on and I could get a brand new vehicle for about the same price. Jason made my car buying experience very smooth! I highly recommend him and I will buy from him in the future for sure!!!!!!!

NashBrown95

26 de ago. de 2016

Jason is great. You just gotta ask for him and your car buying experience will be pleasant and easy. I went to the dealership very unsure about buying a car, but he was very helpful in answering my hundreds of questions and making the environment feel welcoming.

Chris McCarthy

25 de ago. de 2016

Jason Nabozny was a huge help! He was very knowledgeable both in the SUV that I was interested in and the warranty and financing questions I had. I will definitely be a repeat customer for life! I will highly recommend him to everyone I know.

Ndlangle

25 de ago. de 2016

This was my first experience with lafontaine and quickly I realized why they came so highly recommended. Jason was prompt, attentive, and listened to my needs. No sales, just service. I'll be back.

Rebecca Davis

23 de ago. de 2016

Great service and solved issue involvedNo other commentWill be back again for future service

Mary Helz

21 de ago. de 2016

The procedure took 1/2 the time and cost less than I thought. Kevin Bright took very good care of me. Thank you.u

jackson1

18 de ago. de 2016

Our daughter is entering her first year of college and we wanted to find the best car that would meet all of her needs. Safe, fuel efficient and roomy enough for car pooling with her classmates. Jason Nabozny nailed it with his suggestion for an Equinox. I will definitely be coming back to Lafontaine in the future.

KEITH JACOBSEN

18 de ago. de 2016

I recently leased a new silverado through this dealership and probably had one my best ever car buying experiences. I don't have perfect credit and was unsure of what I could afford and Jason Nobozny was able to get me a very well equipped silverado for around 100$ less than I was quoted anywhere else. Everyone I met was very helpful and in the future I will be returning to see Jason for my vehicle needs.

Jason251991

17 de ago. de 2016

I recently bought a used car from this dealer and my experience was exceptional. When I arrived, I was eagerly greeted by Jason Nabozny. He was really nice and very patient, he never once seemed like he was trying to push me into anything. Jason was there to help me in what I needed, he is a really nice salesman. I have never had an experience with a salesman like this before. I am an older person and have bought many cars over the years, never have i met some one so willing to go out of his way to help me. He was courteous and polite and he wasn't pushy. Typically, you get a salesperson who is eager to sell you and once they do, they are less than eager from that point forward. Jason Nabozny was not like that at all. He was so helpful to me and making sure that I had everything that I needed and he made sure to spend the time with me to explain everything about the car. My wife could not make it that day and he even offered for me to bring back to the dealership at our convenience to go over stuff with her as well. This was the first time that me or my family have ever bought anything from LaFontaine, and with our experience, we will be back. I cannot tell you how appreciative i was to be treated so well by the staff and Jason.

Mindy

16 de ago. de 2016

I highly recommend LaFontaine Chevrolet! We just purchased a new 2015 Malibu from them and the entire experience from working with Robert Halfacre for the test drives through the entire sales experience with him was phenomenal! Robert spent a lot of time with us explaining all the new technology features and extras in the Malibu. He really cares about his customers and that was obvious! We never felt rushed and he was more than willing to go over any and all of our technology questions more than once! He really exceeded our expectations in making us feel like family and making sure we got the car we wanted at a great price! We are very happy with the price he gave us for our trade-in too!Steve Taylor in LaFontaine's finance department really worked for us to get us a terrific interest rate and a fabulous deal on their Total Care Gold package to extend our warranty. The LaFontaine Chevrolet building in Dexter is beautiful and it is LEED Silver certified too. It is a clean, modern facility which we look forward to returning to for service appointments and to see these outstanding employees who helped us with our new Malibu purchase. We really couldn't be happier! We are now LaFontaine lifelong customers!

ln2046

13 de ago. de 2016

I purchased a pre owned vehicle from Jason at LaFonataine. After going to a few other dealerships, he made me feel confident with my purchase and coming away with a great deal. I would highly recommend LaFonataine and Jason for your dealership! I couldn't be happier.

Kfamily

10 de ago. de 2016

Well i loved this dealership until two days ago. I came in to get my oil changed and had the worse experience EVER! They quoted me a two hour wait which i was okay with because I did not have an appointment BUT when they told me they only had one kid working so he was behind and it was too hard to get good help i was floored. when i pulled in three guys were just sitting there on there phones two of the guys being behind the counter and one being a porter. A gentlemen with the LaFontaine name telling me all this about not finding good help. So was everyone up front too good to go help this poor guy in the back working his butt off while everyone else was up front on there cell phones? Does this company approve of over working another whiles others refuse to help another? Makes no sense to me. I felt so bad for the guy working out back I felt and will not be coming back to that service department or probably buy another vehicle. I know Senior Lafontaine would not approve of how this service department is being run. Get off your cell phones and go help someone struggling!

Mike

9 de ago. de 2016

Jason Nabozny was great to work with. He arranged for an Enclave for my wife with the sister LaFontaine Buick dealership and a corvette for me! Very responsive and worked hard for me. Thanks so much.

Dawn Kapalla

9 de ago. de 2016

We would like to commend Robert Halfacre for his non stop commitment for getting us into our first lease vehicle. It was a challenge, but he did it! He went above and beyond for us. The other staff (I can't remember their names) were also friendly and wonderful to us.Robert is AWESOME! Please recognize him in some special way.Mike and Dawn KapallaStockbridge

Cb2073

5 de ago. de 2016

Returning customer. Always happy with LaFontaine in Dexter. Friendly people and great sales and service departments. I'm sure we'll be back for our next leased vehicle.

Kayaker

23 de jul. de 2016

The salesman could relate to what we were needing and didn't try to over sell us. We would like to continue using his service for future cars.

Joyce Ryan

12 de jul. de 2016

Jim Nuttell made car leasing a very pleasant experience. Gave us all the information we needed and explained everything to our satisfaction. I would certainly recommend this dealership and staff.

carol ball

9 de jul. de 2016

Overall, everything was done very well and professionally!!

Sucker23

9 de jul. de 2016

Tony got me in my new truck quickly and smoothly . The truck has everything I need at a good price . Also got me a water on the way out .

Traverse 2009

9 de jul. de 2016

LaFontaine has one of the Greatest salesman Mr. Robert Halfacre and a Great service guy Jason Barron ; very patient and Respectful , if you looking for a Dealership with great Car's to purchase TRUST & BELIEVE that Robert Halfacre at LaFontaine in Dexter is your guy .

tribe fan 4-life

8 de jul. de 2016

I brought my car back for return service and was treated better than ever. Was treated honest and fair. The service dept went above and beyond to make me satisfied. Don't think twice about going to see jason, thats a stand up guy that you could " have a beer with". Im fricken happy and thats very hard to do, great job jason!

Karen Barbu

3 de jul. de 2016

Great service on my Oldsmobile, the work is very good. My car can go on.

Martha Roberts

30 de jun. de 2016

I went in thinking I could not afford a car but Calvin Cupitt helped me tremendously with choosing a vehicle and setting up the with the financing. Everyone there is wonderful and I got a lot of help and encouragement along the way. I would recommend LaFontaine to all my friends and family.

Brian

28 de jun. de 2016

Tony Duncan was a great help thought the entire process. Thanks again for all your help!

Herman

27 de jun. de 2016

Aaron Harding and Keith Brothers were great. I will be back.

Sue Dailey

17 de jun. de 2016

As always your staff treated me as family, especially Jason Barron, Greg (driver) and everyone else. I will always recommend you facility to my friends. Thank you all and God's Blessings. Sue Dailey

Marie

5 de jun. de 2016

THe person who delivered my new Equinox to my home was great. He was very knowledge on the vehicle.

Paula Johnson Perry

3 de jun. de 2016

Great experience at Dexter LaFontaine Chevrolet, my salesperson Bryan Sorenson was greavery helpful in helping me with my Traverse .

Charles Stockdale

2 de jun. de 2016

Robert Halfacre did an amazing job to make sure we got into a 2013 Chevy Equinox. He was very thorough and made sure every thing was set for us when we came to pick up our new vehicle.

Jennarosie

1 de jun. de 2016

My experience was quick and easy. My car was delivered on a day that I wanted. Very convenient. Chrissy was very friendly as well as the person who delivered my car.

Karen Edwards

30 de may. de 2016

Jason provided excellent service. I brought my car in with the engine light on. He got my car in right away, diagnosed and repaired and I was back on the road much faster than I expected! Great customer service...thanks!

DUSTY

26 de may. de 2016

This was the 3rd vehicle I have personally bought and about the 14th vehicle that people from my work has bought from Robert at Lafontaine Dexter. On my most recent purchase Robert had tracked down 3 specific vehicles that I was looking for and had them brought into Dexter so I could test drive. This guy goes out of his way to make sure you get what you want, he doesn't push cars on you like some other sale person that I wont mention from another dealership..... He took the time to put me in the vehicle wanted and 2 days after I got it I got a text from him asking how everything was. You don't get that type of personal service from just anyone. Buy your next car from Robert Halfacre at Lafontaine Dexter!

matulevichs

26 de may. de 2016

My car was about dead but I hesitated to go looking because I didn't want to be placed in something I could not afford or did not like. As a female I did not want to be taken advantage of for the sake of a sale. Bryan was respectful, helpful and kind. He found the perfect car for me both model wise and price wise. He was very easy to talk to. I appreciated his humor while waiting to get things all approved. He made the whole event a very pleasant experience. I have recommended him to my friends and coworkers. I will be back to buy my retirement car from him.

david Mischo

24 de may. de 2016

The repair persons were quick courteous and truly helpful!Thank you!

GTempleton

24 de may. de 2016

I appreciate Tony Duncan's straight forward approach and making the best deal available. I will return to Lafontaine for my next new vehicle purchase.

Kathy

23 de may. de 2016

I was treated as a guest. Car "check-up" was done efficiently and effectively. I had enjoyable surroundings while waiting.

Kfamily

18 de may. de 2016

I will always recommend the Dexter location! They have helped me so much in the past year. We plan on buying another vehicle in the next year from them! thank you for your amazing customer service time and time again!

JudyA

14 de may. de 2016

The atmosphere, people and service provided by the LaFontaine group in Dexter is always a good experience. The facility is in beautiful condition. The people are friendly, but business focused, so there isn't a waste of time and no high pressure techniques. And best of all, my car is in great shape.

Charlie

4 de may. de 2016

Flawless paper work, great experience...we will recommend buying from here...

cdgwood

1 de may. de 2016

LaFontaine Chevrolet is a great dealership! They are very attentive and sales and service are both fantastic! We have worked with Jeremy Phelps, Tony Duncan and Jason Barron - all solid and very helpful! Thanks!

Terri

22 de abr. de 2016

We have had the car in for repairs twice in the past 2 weeks. The car was burning oil, which was all warranty work. Jason was fantastic, set us up in a dealer car since they had the car more than two days. Though I was a bit frustrated that I did mention the car has a whistle or whining sound when running. This did not get addressed in the repair for the oil issue, which meant bringing the car back a week later.This repair was for the air compressor. I was not happy with the price of the repair and Jason worked with us, and we got the cost cut in half.My husband and I were not as happy when we went to pick up the car. We had to hunt our car down in the parking lot. Jason told us it was washed, which it wasn't. I am super happy Jason assisted us and was able to help in cost.

John Pappas

19 de abr. de 2016

Highly personal and professional. Enjoyed having breakfast while waiting.

Kevin Ogg

19 de abr. de 2016

I like the fact I did not have to go to the showroom The car was delivered on timeThe gentleman I dealt with the delivery was excellant

Jim Bauer

16 de abr. de 2016

It was an excellent overall experience. Our salesperson was personable, attentive, and patient. Would definitely work with him again.

Edmond Demeulenaere

5 de abr. de 2016

Dealer was great. Love the car eveyone was. Very helpful will buy from them again good deal on car very nice go buy there

Katlin Cilley

1 de abr. de 2016

My leasing rep was very helpful!! He answered all the questions that I had.

Equinox

1 de abr. de 2016

This was my first Chevy purchase. I have purchased Fords and Hondas from other dealerships in the area. Lafontaine Chevrolet in Dexter provided excellent service and follow up.

Charles F Peterson

30 de mar. de 2016

Great service! I was in and out in less than a hour it was very quick and painless, They went over all services and I felt well taken care of.. Thanks for the service!

Car Customer

18 de mar. de 2016

As I was getting into my car at a neighboring business, I realized my rear tire was hissing and had a nail in the tire tread. I knew I would not make it very far before it would be completely flat. I do not drive a Chevy and was not even sure if this dealership would fix a tire but decided to pull in the service center. Upon arrival, I mentioned I did not have an appointment but the staff remained very friendly and the team worked to get my car in right away. Within 45 minutes, I was out the door with my tire fixed and couldn't believe how inexpensive the repair was. Appreciate the great staff and service excellence they provided, especially on a busy Friday morning. Would recommend this dealership for service to anyone!

Karen

17 de mar. de 2016

We feel LaFontaine went above and beyond to get us back on the road. We drove in on a Friday at 3 PM needing help with our only car and they had us back on the road by 4:30. We appreciate all the work and effort that everyone did at LaFontaine when no other service garages would help. We appreciate and would highly recommend them.Thank You LaFontaine!Karen H.

Frank Wohlfarth

15 de mar. de 2016

Love this place Mike Law is the Best in what he doseDo recommend him quite frequently

Brian Byrne

15 de mar. de 2016

Jason always helps me when I take my wife's car in for service. He is always informative and helpful.

George and Marjorie Kuboff

12 de mar. de 2016

Tony Duncan did a outstanding job handling my situation.he had things in place before we got there.

t

10 de mar. de 2016

Excellent service and attention. He was prompt and got us in a new car the same day we came to look for one! Definately will be back.

Toni

3 de mar. de 2016

The employees are always professional and courteous. I always have a positive experience when I visit the dealership and they keep you abreast of any delays throughout the entire process when waiting for your vehicle to be repaired.

joy1689

2 de mar. de 2016

We relocated from overseas and needed to buy two used cars. Cal went above and beyond to make it a painless process. He actually let us take a car home and drive it for a day...in a snowstorm(!)...so that we would be confident in our purchase. He also personally took care of making sure our registrations included the park passport after the paperwork had been initiated without them. Very pleased with our cars and the continued service we have received from him after the purchase.

T-Mac

25 de feb. de 2016

My 19 year old got her first brand new car , Beautiful Chevrolet Trax !!!Thanks Chrissy and Keith for making my daughter happy which makes me ?

Joe

25 de feb. de 2016

Good inventory of trucks I was interested in. Jim has a thorough knowledge of features and the different option packages available. Also I appreciated not having high pressure sales tactics being used.

Sharon Silvenis

18 de feb. de 2016

Barney was professional, very knowledgeable, and extremely efficient. I would definitely buy/lease another car from him.

colleen mcwhinnie

18 de feb. de 2016

I always visit LaFontaine for servicing of my 2012 Chevy Sonic; it's a bit of a drive for me from Farmington Hills, but it's worth it. I bought my Sonic here and we've been buying from this dealership for many many years; we're always happy with the service provided.

REF

18 de feb. de 2016

Doing business with this dealer was such a great experince! Robert Halfacre was my sales representative. Robert and his manager Jeremy were very honest, helpful and easy going. They made the process of leasing my car very smooth.

jimmie27

15 de feb. de 2016

awesome. met all my needs and expectations. Jason was awesome. have dealt with Lafonatine for years, and have always had exceptional service. very well run dealership.

MC2016

13 de feb. de 2016

Jason always takes good care of me and my vehicle. I trust his advice and I feel he is honest with me. The service team always seams to do a great job!

SherryD70

8 de feb. de 2016

My experience with the LaFontaine Chevrolet dealership in Dexter was excellent. I was given an appointment time quickly and my wait time was only an hour. I would not hesitate to recommend this dealership for service to my friends and family.

Jeanne Fakler

6 de feb. de 2016

We had an excellent experience trading our leased Equinox 2014 for a new leasing 2016 Equinox.

Koz2009

4 de feb. de 2016

They were awesome and made vehicle purchase easy. They worked with me to get out of my old lease and get into the new Chevy traverse.

Sean Crupper

3 de feb. de 2016

The staff here did a great job. They were both friendly and helpful. The purchasing process was quick and easy.

Derrick Webb

3 de feb. de 2016

Very professional, prepared, organized and pleasant purchasing experience.

david5332

3 de feb. de 2016

We brought our vehicle for a coolant leak issue. It turned out to be a cracked exhaust manifold. The salesperson found the vehicle we wanted and meticulously assisted us through the purchasing process and got us a great deal even though I was unable to physically be on their site until the very end. We are happy with the service she provided..

Kathy Rich

31 de ene. de 2016

My car had some issues while I was out and about. I went to La Fontaine without an appointment. They took my car in, gave me a loaner and sent me on my way. No hassle!

hcbegley

31 de ene. de 2016

after being referred by sister, dealership was friendly , nice, and prompt very likely to to come back in future experience overall A plus thank you

Jane Strudgeon

30 de ene. de 2016

Fast and efficient service. I was overdue on my car maintenance and I was able to get in the same day I called. They are always very courteous and polite.

page215

29 de ene. de 2016

Everyone loves a great smile and a good information ,helpful hints and we will be buying again from Lafontaine Chevrolet We will be buy a truck for our second vehicle

Sue

27 de ene. de 2016

I am always treated with respect and dignity. I especially enjoy my encounter with Jason Barron. He is very knowledgeable and Kind.

Stars ride 15

25 de ene. de 2016

Nice experience all the way around. Everyone was helpful and friendly. About the shortest wait I have had for anything I have had done, wish doctor appointments went that fast.

cindy06

23 de ene. de 2016

Although it took longer than I expected dealer gave me a loaner so made the inconvenience a little easier. Not sure what happened to radio.

joanhigh

22 de ene. de 2016

I traded in a leased Chevrolet Silverado for a new lease on a Chevrolet Cruze. I was pleased with my experience in your dealership driven by Robert Halfacre, He was pleasant, honest and knowledgeable. I would definitely seek him out again for help in the future.

Pete2006

22 de ene. de 2016

What a great dealership. Everyone I meet or encounter are always kind. I have never met anyone there that was not helpful from service to sales to finance.

Paul

18 de ene. de 2016

I was in the market for a new Chevy and set to work making phone calls. Honestly, purchasing a vehicle is not usually a pleasant experience! After setting up an appt. with a nearby dealership, I set out to bring home a new Equinox. Unfortunately, this was one of those unpleasant experiences! Disappointed, I again grabbed the phone & started over. Long story short, I was fortunate enough to make the right call - to Jim Nuttal! Not only did he find the exact vehicle the other dealership promised, but he beat their deal and then some! I never felt pressured and he worked quickly. Within a couple of hours, I was in and out, driving home in my 2016 Equinox LT. I highly recommend Jim and Lafontaine Chevrolet!!

debijean601

14 de ene. de 2016

Scott was so nice had to order parts and they came in a week later got the car in fixed and super nice car wash thank you so much Scott

Jason Stum

11 de ene. de 2016

I recently purchased a used 2013 Chrysler Town and Country from LaFontaine Chevrolet and I couldn't be happier with the experience. Robert Halfacre made the entire process smooth, easy and enjoyable! When I arrived for my appointment, Robert already had the minivan pulled up and warmed up for a test drive. While I was on my test drive, he had my current vehicle appraised and had prepared some purchase options based on the information we had talked about via email prior to appointment. We quickly came to an agreement on the Chrysler and I was driving home in our new family hauler soon thereafter. Thanks to everyone at LaFontaine for making the car shopping experience fun and convenient!

donnamcc04

2 de ene. de 2016

I have been getting my car serviced at Lafontaine for several years now. Best dealership in the area. Jason usually takes care of me when I come in for service. I can always rely on him to keep my car in perfec running order. He makes recommendations when I need something done and I know I can rely on him to handle everything.

Ralph Rafalski

28 de dic. de 2015

I brought my Chevrolet Traverse in for a recall, Jason in service was very helpfull in getting me an appointment that worked for me, The work was done right and finished at the promised time.

mburgett

27 de dic. de 2015

I went to 3 other dealers looking for a truck, it wasn't until I went to Lafontaine Chevy that I was pleasantly surprised that Bryan was able to find the truck I was after. The other dealers didn't listen to what I was looking for, they simply tried to sell me trucks that they had in stock, pay little attention to what I actually wanted in my new truck. Bryan was able to surpass my expectations with not only the truck I was looking for but also was able to get me maximum value with rebates and savings.

Bonner4466

17 de dic. de 2015

Everybody was very helpful and very knowledgeable and very courteous The pricing of the vehicle was very fair terms of contract or a great length of contract was my first choice and the vehicle is way more than what I expected

drogers

16 de dic. de 2015

I have had nothing but great things to say about Lafontaine in Dexter.I would recommend any one looking for a new or used car to go see mike law at lofontaine in Dexter.

Reed2em

15 de dic. de 2015

The service department is amazing! They were able to squeeze me into their schedule and my car was done before projected time and for less cost than quoted. Way to go!

Pam79

14 de dic. de 2015

Tony is easy to work with finds what you need . This was second lease Tony has done for me working on 3rd I drive from Belleville to go to this Dealership , I'm always treated very nice and for my oil changes to great place.

Aj

7 de dic. de 2015

I came in and knew what I wanted. They showed me what they had and got me a great deal!

doug324

4 de dic. de 2015

My sale person did not pressure me. He was very knowledgeable about the products and discounts ava on the vehicles., I did not have to wait for him to go back and forth to find out the information I needed to make a decision on what vehicle I wanted to purchase. Because of this and other reasons he made my car buying experience a smooth one.

Sue

3 de dic. de 2015

I've been a customer of La Fontaine in Dexter for several years. The service department took wonderful care of my last vehicle until it was totaled in a car/deer accident. I knew the La Fontaine salesman who could find the perfect "new" used vehicle for me and he quickly did just that. I look forward to many more years as a loyal Dexter La Fontaine customer. I trust the work performed in the service department and have complete confidence in the salesman I worked with for my new vehicle. All of the employees I've come in contact with have been friendly and professional. I recommend this dealership to anyone who wants to be treated like family.

Cam3

24 de nov. de 2015

Advertise truck as an SLT, was an SLE, Said they made an honest mistake. Still advertised weeks later as SLT. I would accept that it was a honest mistake as long as they fixed the mistake. Was given a coupon to bring down price from their advertised price. The coupon was worthless. The price with the coupon was the same as the advertised price.

Johnanmel2

6 de nov. de 2015

Jim was a great approach sure is a soon as we got to the dealership .showed what was in our price range . Very helpful and friendly

JG

1 de nov. de 2015

As a long time GM purchaser, I have dealt with many dealerships in the past, and thankfully, I found Lafontaine Chevy in Dexter just this past week. (As well as Lafontaine Buick in Ann Arbor) Many times, as a female, I haven't always gotten the respect I deserve when dealing with sales people. I am very knowledgeable about cars, and it's rare to find a sales person that knows as much as I do about the different models on their lot. Dealing with these two Lafontaine dealerships to find the right car, at the right price, was sooooo very easy, The sales people are very knowledgable, friendly, and they don't try to push something at you that you don't want, just to make a sale. I felt that they actually cared about doing a good job for the customer and I couldn't have asked for better people to,work with. I dont Remember the name of the man that valued my trade at the Buick dealership, but he was pretty awesome too. I worked with David Bozak at Lafontaine Buick in Ann Arbor, and Robert Halfacre at Lafontaine Chevy in Dexter. My experience with both was so unlike any of the other GM dealers in the area. I have a feeling Lafontaine has somehow recruited the best of the best to work at their dealerships. Everyone from the concierge department, to the men that valued my trade were EXCEPTIONAL! The only problem I have with either dealership was that I didn't find them sooner!!!

Sarah 49

31 de oct. de 2015

The customer service is very outstanding and friendly and well worth the trip. Yes I would send friendly.and imformative when my car was on the recall list

James E Gleason

23 de oct. de 2015

Mr Cupitt helped me find the car. His courtesy, helpfulness and knowledge were far more than I expected. If I needed to find an employee I would hire him. He is good.Thank you for having him as a sales person.

michelle

23 de oct. de 2015

When I called a salesman by the name of Mike Law , I was very upset no other dealer really wanted to give me time , I explained my situation to him , and all he said was I'm not all dealerships and I know I can help you , I was very upset due to the fact my transmission went in the car I had and I still owed money on it , all I can say is Mike Law helped me and was all about helping me get in a car I could afford and paying off the old car , with no trans ... he made me feel like he cared about my situation and for that I will forever drive a Chevy and be coming back to this dealership .. I cant thank him enough ... GREAT SALESMAN ......

Maria

12 de oct. de 2015

I was greeted outside before I was even out of my car by a pleasant gentlemen. I made an appointment to get my car's first service. I provided my information and they made note of my concerns. The wait was longer than expected but I could tell it was busy. Their waiting area is really comfy and have televisions and complimentary water, so I didn't mind. Overall, great customer service.

autgoing

12 de oct. de 2015

When I came in for service, I was unaware that I had a recall issue with my car. I think there needs to be a better system for notifying customers of these issues. I had two things that needed to be worked on and I was not notified from GM.

Meemer

11 de oct. de 2015

Everyone wants to make you happy. They go the extra mile to make sure you get what you want. They inform you of services without being pushy. Most of all I consider them trustworthy.I have bought 2 cars from Robert Halfacre and Jason Barron is my go to guy for service. I won't deal with anyone but these 2 guys. Upon my recommendation, my son in law bought his new car from Robert and I introduced them to Jason.

cindy06

10 de oct. de 2015

Great service with a smile! Everyone helpful and friendly. Recommend servicing your vehicle there. Have a great waiting area with Wi-fi and comfortable seating.

reg123

9 de oct. de 2015

Appointments were available immediately. Once the part arrived, installation was completed quickly, and I've had no issues since. Staff is courteous and professional. Highly recommended.

Suzanne

9 de oct. de 2015

Due to the outstanding service and friendliness of the emplyees I don't think I would buy a car anywhere else. The waiting room is always so clean and comfortable. I was there for an oil change and tire rotation but I had a question about a feature on the car and Calvin (my salesman) came right out and showed me how to use it.

McNut

7 de oct. de 2015

I had a great experience. They took the car right in and were done in about 30minutes or so. The people were very friendly. The dealership is close so I'm sure I will be coming back for more service as I need it.

DTOM

6 de oct. de 2015

I have used this dealership for most of my GM vehicle service needs for the past 10 years. Throughout that time, I have worked primarily with Jason Barron and have always found him to be very helpful, highly professional, and customer-focused. I recommend seeing Jason if you have a service need and intend on taking your car to LaFontaine Chevrolet in Dexter.

heawhite

5 de oct. de 2015

I took my vehicle to another dealership 2 times and had a ton of work done and they still didn't fix the problem, I brought my car to lafontaine and they fixed my car and even had it done and back to me same day. I would highly recommend this company!!

SparkyMan

5 de oct. de 2015

Jason is always on top of everything when it comes to service. He is a pleasure to work with. I won't take my vehicles any where else. John G.

gwald

5 de oct. de 2015

I have purchased and leased many vehicles in my lifetime and this experience was one of my best, if not the best experience. Robert Halfacre was an awesome sales person and very straight forward with the particulars of the deal.

Golfer Girl

4 de oct. de 2015

Robert kept in contact with me frequently and spent time on finding me the best deal for my lease. They also bring your vehicle right to your door with a full tank of gas! Very polite! I would go anywhere else.

1234flc

2 de oct. de 2015

Calvin has a very thorough knowledge of vehicles. He answered all questions in easy to understand terms. He was patient and understanding throughout the entire transaction. This was a first time purchase for my son and he spent a lot of time making sure my son understood everything involved in the process. Cal also made sure my son was comfortable with his decision. He stayed after hours on a Saturday without a second thought. I can't recommend him highly enough and would absolutely use him again.

Arwun

2 de oct. de 2015

Was promised replacement parts covered by warranty, but dealer is now trying other avenues. I would be satisfied if they would keep their promise and install the replacement parts under warranty.

Barrie

2 de oct. de 2015

You need a new car - go see Tony D, Keith D, and Heather - they will guide you through each step perfectly and give you every piece of information you could ever want to know. All they want is for you to be happy!

vic411

1 de oct. de 2015

Robert did everything possible to give us the best deal available for our needs.He stayed after hours to get everything done so that we could leave with our new car. Robert explained all the gadgets in the car and taught us how to set up things..radio, phone, etc.

Napier

24 de sep. de 2015

Tony was Great! Very helpful and really took the time to explain everything. Would do business with again for sure! My fiance loves her new ride as well!

Jeff K.

23 de sep. de 2015

Keith Davey and his staff delivered! I got "The Family Deal". I would not hesitate in recommending LaFontaine Chevrolet in Dexter to all my family & friends.

cherie

23 de sep. de 2015

I own a 2008 Saturn Aura and have it serviced at Lafontaine in Dexter, Michigan. I would highly recommend this service department for any repairs needed on your vehicle. Each time I have work done at this dealership, I am always treated with such respect! I always ask for Jason Barron, he is by far the very best service department manager that I have ever had the pleasure of dealing with. I will continue to take my car to him for years to come. ~Cheryl Widmayer

Jason

21 de sep. de 2015

I found a Jeep online that I was looking for and emailed for a price since it was not listed. I waited for 2 days and there was still no response. I then emailed them again and just asked for a price. They emailed back asking for a time to call them or for them to call me. I again only asked just for a price please. They never responded back. I emailed Kelley LaFontaine for help and asking for a price. I never received a response. I was finally able to get a price online about a week later. I left a review online for facebook which they wanted me to email them at Feedbackatlafontaine.com, I believe, and I explained my situation an nothing. 3 weeks later I received a follow up email asking if I would still like to come in and test drive the Jeep. Really? Three weeks later. Never would I do business with this company and would never recommend anyone to buy here. Find your vehicle somewhere else that cares and is honest up front. They are not.

ZO6

21 de sep. de 2015

Jeremy did a good job getting the car ordered and keeping me informed of it's progress.Heather informed me of all of my options and warranties before I closed the deal and I was trained about all of the options and features on my car before I left the parking lot.I was very satisfied with the service I received at LaFontaine Cheverlet.

jmuncy

20 de sep. de 2015

I gave them 5 stars because they did everything in their power to get me the truck I wanted with the upmost respect.This is my first new vechile and i was very nervious about the whole process.My dealer Robert Halfacre knew that and took his time to go thru with me n help me thru the process.And all my paperwork was done by a very nice lady Heather that explained the ins and outs of each piece of paper i signed and explained in detail every option I had.I will diffently be going back to get my girlfriend her car.

stglbf13

19 de sep. de 2015

They were so friendly! And kept me updated on time and such! And when I had issues upon pick up of my vehicle the manager took it straight in the back and had the problem fixed in no time!

Ahamay

19 de sep. de 2015

All the guys at Lafontaine Chevrolet made buying a new vehicle fast and easy. My salesman Robert who I first talked to on the phone, had everything ready when I showed up for a test drive. The finance man Steve was a joy to work with, answered all my questions and took the time to explain all the options available for financing. Last but not least was Tony who went over the new truck with me and all its bells and whistles. Thanks again and great job.

rooneyro

16 de sep. de 2015

With the dedicated and exceptionally creative help of Jim Nuttall, a potentially disappointing buying experience turned into a wonderfully inspiring and gratifying purchase. Because of Jim's efforts, I will not hesitate to recommend the LaFontaine dealership to my friends and family. Matter of fact, from my recommendation, my daughter has expressed an interest in coming in next year when she's ready to trade in her Acura SUV in consideration of a new Chevy SUV. Thanks also to Sheila Fletcher and John for transporting me to and from the dealership.

jaqub927

16 de sep. de 2015

I had the best experience ever, everyone was very friendly and helpful. Dale, Keith and Cheryl gave great customer service and I would recommend this dealership to all if my friends.

Satisfied customer

16 de sep. de 2015

I dealt with other dealerships in the past but dealing with LaFontaine Dexter changed my view to dealerships and sales persons because of the exceptional treatment I received from my sales person Tony Duncan. Mr. Duncan is there to help customers according to their needs and not in the business just to sell for a commission. Mr. Duncan is a great sales person and will recommend him to everyone shopping for a car. Thank you.

wbingham

14 de sep. de 2015

Appointment was easy to get, service tech looked up any recalls that may have been on vehicle, fixed the airbag sensor on time and the brake light recall work.

megwild1

14 de sep. de 2015

They are always super helpful in getting me a loaner if I have to have my car serviced. They are always friendly and never rush me or make me feel like I don't know what I'm talking about. Being a girl, that's hard to find.

Rob G

13 de sep. de 2015

The service counter was responsive and quick to fit me in for my oil change. Just an observation; I've been to the dealership several times in the last year. I think it's fair to say that every time I've used the bathroom, the urnials are unflushed. I would like to think that it's the auto-flush that is not operating correctly. Either way, it's kind of gross.

Onlyjc70

11 de sep. de 2015

About 6 years ago I meet Mike at LaFontaine...Immediately I fell that I was in the right place to buy.Such a helpful guy, and more important thing for me: NO HARASSMENT - NO RUSH...(I know, hard to believe)A long the time I bought 5 cars from him at LaFontaine. This time was a Mercedes R320; MY DREAM!!! (for a great price too)I also refer all my friends that are looking for a good deal with the confidence that I won't be ashamed with a bad feedback.And also I need to mentioned the wonderful work environment and facility... Nice, friendly, CLEAN.Quite frankly: AWESOME EXPERIENCE.THANKS MIKE and THANKS MR. LAFONTAINE (for having Mike)

arokc8qc

11 de sep. de 2015

Excellent CustomerService & care!! Aaron Harding saw to our requests & needs way above and beyondOur expectations!! He even bought our lunch!! A gentleman!Thanks again. Dave & Jane

JAK

9 de sep. de 2015

Robert Halfacre was a great help in trying to secure a lease for our daughter's first "adult" purchase. Great person to work with! I highly recommend checking with Robert for your next vehicle!

luv my heh.

9 de sep. de 2015

great service, onetime, and well done. would not hesitate to recommend to any friend or family.very friendly and knowledgeable from appt to service performed.

Teri

7 de sep. de 2015

Service kept us updated the entire day on what my repair was going to be and cost,and knew exactly what our warranty would cover. Jason really is good at his job and puts the consumer first. It's very nice to be treated like you are the only consumer he has.

Pjr

6 de sep. de 2015

Jason is always very helpful in letting me know what's going to happen during the visit and keeping me up to date. He is a very pleasant man to deal with in a situation that you usually hate to be in.

clavery1322

6 de sep. de 2015

Serviced my Cadillac quickly and effeciently. Top notch people at this dealership. Would not hesitate to recommend to family or friends. Definately going back there.

DebbyA

4 de sep. de 2015

Very nice service writer. Handled everything the way promised. Did a great job on time Had car washed also ready when promised. Was very happy.

"Shocked customer"

2 de sep. de 2015

Calvin Cupitt Jr. is by far one of the rudest salesman I have ever come across. I made an appointment to test drive a vehicle and when I get there, he tells me the car isn't even at their site(his mistake), tells me to wait till Monday and it would be there. Monday comes and I receive no call from him telling me to come in. After I let him know later that day that I would be in at a certain time to test drive it he forgets and leaves the office. When it was all said and done we couldnt agree on a price(which is fine, it happen) but he calls me up on my cell phone a couple hours later while I am at my house with family and brags about how the car was sold to another family and how I missed out on his "great price" and that I would NEVER BE ABLE TO FIND ANOTHER CAR AS NICE. He was extremely rude to my wife and didn't even want to talk to her. Terrible service, I do not recommend this place to anyone.

friendlysalesperson

2 de sep. de 2015

I was so comfortable with Robert. He didn't put any pressure on me. He brought me cars to drive and ran the numbers and let me make my choice. It was possibly the best buying experience I have ever had when getting a new vehicle.

edcba54321

2 de sep. de 2015

I was very pleased with Jason a service rep. and how fast the service was! I was planning on being there for over an hour and it only took about 30 minutes. I also appreciated the friendly atmosphere.

rjchawk

29 de ago. de 2015

When I called to make my appointment I told them on the phone that I wanted the family deal oil change, which had been 9.95 for years. The person making the appointment just happily made the appointment and never mentioned that this promotion had been discontinued. When I brought my car in and got it all checked in I was presented with the estimate showing a total of around $33. (more than 3 times the price I was expecting). If I would have known that it was going to be this pricey I would have changed my own oil. I felt mislead but by that point you already had my car so I just paid it, that said I will not be having you change my oil in the future. I understand that the price of everything is going up these days, but I wouldn't expect the price to more than triple, and worse I would not expect to not be notified about it when I called and referenced the old promotion.

sherryb

27 de ago. de 2015

We had a salesmen at another dealer we had always used. When we needed a car we went to him, he had retired. We went to several other local dealers. At Lofantaine we met Robert Halfacre. He was so pleasant and helpful we bought a car that day. We have since bought another car from him. When one of our children needed a car he also had a excellent experience on the used car side.

stebmister

24 de ago. de 2015

Got to dealership an hour before closing on a Saturday. Truck could not be fixed until Monday. Got me a loaner and out the door within 30 minutes. Called Monday before noon to advise truck was fixed. Picked up after work finished and washed!!!Great service and attention! Have purchased 3 vehicles from them over last 3 years. With this level of service no interest in going else where!!

Clarence

23 de ago. de 2015

I was not told that oil changes had gone up or that tire rotation were now part of the oil change (why would I have rotated my tires the day before in my driveway? I bought a chevrolet in may only because of the oil change being 19.95. PSmy son brought my other car in 2 days prior and no one made any statement of the price increase. That car had the 2 year of free oil changes.

Duane1941

23 de ago. de 2015

My wife and I found Robert Halfacre and Steve Taylor most professional and swell to deal with as we considered our options for a new vehicle. We culminated the deal in two visits and felt at ease in making our vehicle and financing decisions. They were both most helpful.

malibu Mrs

22 de ago. de 2015

thanks again for the prompt excellent service as always you guys rock! great group of dedicated people who knowhow important quality and service are to those of us who love our cars

JudyA

22 de ago. de 2015

While going to the car dealership isn't the top of my list, when its needed Lafontaine in Dexter makes the experience a pleasant one. All of the staff are friendly and welcoming, making sure I'm greeted and taken care of as soon as I enter even if the counter is busy with other customers. The dealership is always clean and well cared for in every area. So glad they came to Dexter.

Wasvolt

20 de ago. de 2015

Great service in making a deal that worked for me!Robert Halfacre worked hard to ensure I was satisfied. This dealer made themselves available quickly when I had little time to lease a new car.

debijean601

20 de ago. de 2015

thank you to Keith Brothers and Tony Duncan they went above and beyond and made me drivable again My in laws also got a car there thank you again

Chevy convert 123

20 de ago. de 2015

I never owned a GM vehicle and thought I never would until I drove a family member to Lafontaine to drop off their paperwork. I was kind of giving the salesman a hard time and jokingly asked him if he thought he could convert me from my current car to a GM. He said he'd like to try so the bet was on. Since my current lease was about up I was already looking for a mid size SUV and had another make and model in mind. The salesman, Tony began talking to me about a new Equinox and by the time I left I was interested. My husband and I talked about it that night and decided to talk to 2 other dealers and see what they had to say about similar vehicles. One came no where near the pricing Tony was quoting and the other vehicle just wasn't as nice as the Equinox I had seen so I went back to Lafontaine and asked Tony to give me all the details of a new lease and what exactly were the benefits they were going to offer. I have to say he blew me out of the water with the final deal. They gave very good pricing and the benefits were beyond anything I expected. I literally just dropped my old vehicle off, signed the new documents and drove off in a beautiful new car. I will be back again and I will highly recommend this salesman and dealership to all my friends, family. Thank you Tony and Lafontaine!

jm123

19 de ago. de 2015

I was interested in a used car on this dealerships lot. I talked to the sales department and they sent me a few pictures of the vehicle (no problem at this point). After texting the saleperson that I would like to come by, he mentioned the vehicle may not be there and he would have to check on it. He texted me after I commited to my drive home from work that the vehicle was there and when I had planned to come by, I told him I was not going to make it until Thursday (being Monday). He then texted a nasty gram that I will not document, and said he had to pull the vehicle from the other facility..... Not sure why he did not call me and explain the situation, because it would have save him a sale. Just bought my new to me car from another dealership... sucks to be him.

Hurdamarie

18 de ago. de 2015

We love Lafontaine we always feel comfortable here , when you walk in to the showroom everyone goes out of their way to make sure you are being helped or if you want water , coffee ext. We have always worked with Robert Halfacre he is always very helpful knowledgeable and goes out of his way to try to get you the best deal possible. We have purchased 3 vehicles from him and have referred a friend.

Dexter Dave

18 de ago. de 2015

Every business that specializes in customer service needs a great front man. Lafontaine Chevy has that in Jason Barron. Jason has a unique style of conversation that reminds me of talking with an old pal. I've had friends tell me they request Jay when they call for service. He knows his stuff.

JandHing22414

17 de ago. de 2015

This dealership does awesome service on both of our vehicles, it's the only place we take them. They have a great and knowledgeable staff who's always willing to answer your questions.

JimB

16 de ago. de 2015

LaFontaine's Dealership in Dexter is always fast and reliable. I was in for a lube, oil change and filter and a tire rotation. I was in and out in 45 minutes.I have always had good service from LaFontaine Chevrolet in Dexter, MI

Happy,Sabrina

13 de ago. de 2015

I walked into the showroom to get a brochure on the 2015 Equinox. Dale came up and asked If I found what I was looking for, if I had any questions and if I would like to take one for a test drive. I fell in love with the Equinox! And Dale went above and beyond to help me drive mine home. Thank you Dale. :)

Jon

13 de ago. de 2015

I had been saving up a growing list of minor but annoying warranty issues with my Cruze for almost two years, and I simply hadn't addressed them because I didn't have a dealer I could trust to complete the repairs. I was less than impressed with my original selling dealer early on and have chosen never to return there. LaFontaine was recommended to me by a friend and fellow Cruze owner, who had his car serviced here as well. As I approached the three year and 36k mile mark, knowing that my repairs would involve a lot of work, I decided to give them a shot. I'm so glad I did! Dan was awesome to work with- he understood what I was saying, never once criticized my knowledge of my car (unlike so many other dealers), and we were able to have a good discussion on what exactly needed to be done. I left the drop off appointment with a high confidence that they would address everything on my list as if it was their own car, and they did exactly that. Dan also followed up with daily status updates until the car was ready, which was VERY much appreciated! Kurt Kuehne, the tech assigned to the job, did a good job in making sure everything was reassembled correctly and that all issues were addressed. Also, thanks to Heather Norman for following up to make sure everything was completed to my satisfaction. The high quality experience I had with this visit has made me a LaFontaine customer for life, and I will most definitely pass along the recommendation!

hobby510

13 de ago. de 2015

My GMC Sierra fuel gauge was not working, I was on vacation out of state, took the vehicle to 2 different shops one of which was a Chevy dealership and they could not fix it. I brought it the Lafontaine in Dexter and they were able to diagnose and repair the problem promptly! Not only did they fix the problem they fixed the other shop and dealership's poor workmanship!

Shari Ann

12 de ago. de 2015

This was my fist time purchasing a vehicle from LaFontaine Chevrolet. What a great experience. Everyone was so nice and they really do treat you like family! My salesman was Robert Halfacre and he was as good as they get. Heather was pretty great too! Very happy with my new car and the service I received. Looks like I found me a new dealership!

Jonathan

12 de ago. de 2015

We traveled over eight hours one way to buy a GM certified suburban from this dealer. On our way home we discovered items that were not working that should have been discovered during the GM certification. We contacted the dealer right away while still on the road and we were told "because it was GM certified we could take it to our home dealer for repair and repair would be covered". This turned out to be a complete lie. We again contacted the dealer and were brushed off. Very disappointed with willingness to stand behind their product.

sharonlstephens33

11 de ago. de 2015

I have bought three cars from LaFontaine in Dexter MI and have taken all my vehicles to their service department for every type of service needed for the past 5 years. Up until the last 2 months I would have recommended them but recently they have provided poor service and just tried to get every sent they could out of me. I recently took over my grandmothers car, a 2003 Impala with 55,000 miles on it. About 2 months ago it was making a noise like there was a loose belt. I called and asked them to determine what was wrong with the car. They informed me it would be $100+ to determine what was wrong and if I chose to fix it there they would apply the +$100 towards the cost of the repairs. They called me an hour later and told me it needed a new serpentine belt and it would be $560 to repair it. I spoke to many others and they said that is an extremely high cost but I chose to do it because at this point, I trusted LaFontaine. When I got there the actual bill was almost $580 dollars and it took them over 25 minutes to bring me my car. Finally I asked what is taking so long to get my car. They informed me that the car was double parked and they couldn't get it out. They finally brought it to me and said that they had to really manuever it around another car. When I got home, I saw a huge scratch all the way down the passenger side of the car and a huge paint chip out of the passenger side mirror. I immediately called the service manager and left him a voicemail. He did not call me back so the next day, I called again and they told me to bring it in. A few of the service employees looked at the scratch and acted as if they did not do it and I said that was not there before and it needs to be fixed. They kept it over night and did absolutely nothing to repair the scratch or the paint chip at all. I left very frustated and still have a huge scratch and gouge on my car. Then last week, I called and asked for the same car to get an oil change because the engine light was on and I thought that may have something to do with it. I went in to the service counter, the guy who waited on me did not greet me, didn't say hello, didn't even smile at me. He asked me my name, I said I am getting an oil change because the engine light is on. (Remember the car has 55,000 miles on it.) He asked me to sign a paper which I sign a paper every single time I go in there for any service including just an oil change. When we went back 1 hour later, they tried to charge us for a $30 oil change (up from 9.99) and another $120 for them to determine why the engine light is on. I said I am not paying that, you did not inform me that an oil change would be almost $200. They rudely said "you signed for it". I said the man who waited on me, did not say a single word to me or inform me that I would have an additional charge because of the engine light being on. He again was so rude and said, I am not dealing with this, fine, I will just take the cost off. We paid for the $30 oil change and left. We went to the local autoparts store where we were informed us that they will hook any car up to the same computer to determine why warning lights are on for free anytime. We also reviewed the list of things LaFontaine said our car needed with another mechanic. LaFontaine quoted our car to need $1080.12 worth of service. The other mechanic recommended we go buy a $8 dollar gas cap with a new seal so we did and the car is running perfect with no warning lights on anymore. So bottom line, LaFontaine service department was completely rude and would not return calls, tried to get $1600 dollars out of me (actually did get $600 from me) when the total cost of repairs to the car should have cost less that $200, and completely ruined the passenger side of my car by scratching and chunking the paint off and refuses to repair it. I have a brand new Equinox that is supposed to get 2 years of free oil changes from LaFontaine but honestly I don't trust them to provide honest and ethical service any more. I will not buy another car from La Fontaine which is a shame because we have worked with the same sales people for years and really thought they were great. Sharon Stephens

krentschler

11 de ago. de 2015

I had great service working with Jim at this dealership to find a new car after my previously owned Chevy Malibu was totaled in an accident. He was very supportive and helpful to my making a decision that was right for me. I loved my previous Malibu and knew that I wanted to get another if I could and Jim really gave me all of the information and assistance that I needed to make this decision. Most importantly, he treated me like a person and not just a sale which was refreshing compared to the Ford dealership that I also visited while trying to make a decision. I am also very glad that I chose this dealership over the other Chevy dealerships in the area.

Smarter than YOU

11 de ago. de 2015

Oil change on a vehicle we dropped off was done before it's scheduled appointment time, however car was not washed. Other dealers wash vehicles after service.Second vehicle was in for a factory recall (ignition switch) and oil change. That took entirely too long to complete, my son waited over 1.5 hours - for an oil change and to add a shim to a key! Really? You should have given us a coupon or voucher for a free oil change. Plus you did not wash that car either.. Because you are close to our home we came to your dealership to try out your service department and you failed. I will not return and my family owns five Chevrolets. BTW - your phone system sucks, is that a main dispatch number for all of your Lafontaine dealerships? It sure appeared to be, the women at the courtesy desk phone didn't even know the name of your service reps.

Twowheels

10 de ago. de 2015

Very accommodating waiting room with a Cafe if you are waiting. I keep going back the people behind the computers are so nice. Cars need maintenance it might as well be easy.

Az

6 de ago. de 2015

Our first experience went so well, we continue to travel from Livonia for our latest purchase.Our sales person (Tony Duncan) will do whatever it takes to make your purchase a pleasure.We will return again when we are ready for our next purchase.Recommend highly.

Greg

4 de ago. de 2015

Very good, very good, very good very good, very good, very good, very good, I don't know what else to say except keep up the good work and I'll keep coming back like I have for years to come.

Looman Stingo

3 de ago. de 2015

Oil change and Tire Rotation went well and was timely. Service Rep was very helpful in identifying an issue with my tailgate not dampening properly. He compared my tailgate with the one on his truck to see the difference. A part was order to correct it but to date have not heard back on this. This is a little disappointing. The customer lounge is state of the art. One of the few I have seen were you don't mind waiting.

Bill Bowman

2 de ago. de 2015

Robert made my leasing experience seamless! This is our third vehicle through Robert and we could not be happier. We will definitely be back.Bill Bowman

Doglovr

2 de ago. de 2015

Services were performed in a timely manner. Jason from service department was extremely nice and explained everything thoroughly even followed up with call to make sure everything was satisfactory.Very satisfied, thanks Dave Richards

Tracey Rossow

31 de jul. de 2015

I called about 9 am on Saturday morning to inquire about a specifc used truck. Spoke with Jim who was extremely helpful. Set an appointment for 2 pm. We test drove the truck, negotiated the price and purchased the vehicle !! What a smooth and easy transaction. Jim was fantastic and made us comfortable in every way. My only complaint is the amount if time it took. We were there 3.5 hours and they were not busy. Spent a lot if time waiting on financing and paperwork. We finished the sale and picked up our new Silverado on Monday. Thank you Jim for your excellent customer service.

amramey

31 de jul. de 2015

Leased a new 2015 Equinox. I love the vehicle and the service was just as amazing! I felt that Robert Halfacre was truly interested in helping me find the best car for the best price. He was amazing. I will definitely recommend this dealership to friends and family.

Nwilk1212

29 de jul. de 2015

I came in to LaFontaine Chevy looking to trade in for my first new/used car. I set up an appointment with Michael Law and I couldn't have had a better experience. He was very up front with me and helped me find exactly what I was looking for. He made me feel at home and appreciated. I would definitely recommend this dealership as a whole, and especially Mike Law

shavonieb

29 de jul. de 2015

I inquired online for a larger vehicle I was contacted the next day the deal was done within two days. Mike Law is the best.

Bigdaddy

28 de jul. de 2015

Had a problem with my vehicle while driving home. Stopped by LaFontaine to get it looked at, and they had it finished within 2 hours. My thanks to the staff,especially Dan LaFontaine Jr., for their help.

mj60

28 de jul. de 2015

I enjoy bringing my 2008 G6 in for service. Always friendly and helpful. Repairs always done right! Jason is great at explaining issues to me, a non-car mechanic type.

fred2

28 de jul. de 2015

From my initial call to my pick up of my vehicle when completed, the Lafontaine team (Dan and Mike)were very professional and efficient. No time was wasted and NO waiting. They were ready precisely when they said; from the loaner vehicle which was ready as I drove in, to the invoice and my vehicle when I returned. Great Job!

Pete Moss

28 de jul. de 2015

Took my Acadia in for an oil change and tire rotation. As soon as I pulled in a porter was taking information from the car. Jason Barron was my service writer. I have always appreciated his thoroughness when dealing with him. He makes sure the job gets done correctly and in a timely manner.

executivebEtS1

27 de jul. de 2015

Great service by Jason Barron! He is so helpful. He make sure everything is taken care of and all service is up to date on our vehicles.

nanasue

27 de jul. de 2015

Jason Barron is so very helpful and kind. You should be very proud to have him as an employee. He explains everything to me and calls me if there are going to be any needed adjustments or added expenses. I highly recommend you dealership to my friends because of him.

Rainell Nordquist

25 de jul. de 2015

Great service through Bryan Sorenson.. Extremely satisfied customer. Exceeded my expectations. I was loyal to GMC Jim Bradely for 27 years. I feel bad he passed away. Because of the kindness that was shown to me. I believe my next 27 years will bbe with LA Fontaine Dexter, if I live that long. Great job!

dave.volt

18 de jul. de 2015

I got interested in a Volt as gas prices are down and a new model was coming out, so I expect the GM would be wanting to move the older models. It talked to the closest dealer and felt pressured to act but not numbers close to those advertized. My next try was through the Costo Auto Program which got me in contact with La Fontaine. When I went in, I worked with Robert Halfacre, who was thorough, patience, well versed. It took a couple hours to find the right car and the best terms. This was the first time I've leased so had a lot questions, which he answered.When I came in a couple days later, he had everything prepared and we quickly went through the paperwork. I was out in 40 minutes including a run through of features.What I really appreciate with Robert was, he listened to what I was looking for and didn't try to sell me anything else. There was none of the "I have to check with the sales manager" song and dance, nor at the closing, any "oops there's an extra charge" tricks. It was the best car buying experience I've had.

tmac10184

4 de jun. de 2015

I just bought 2 vehicles from Mike Law and was extremely happy withthe service. I work 1.5 hrs away, he had a car dropped off for to me to test drive and did almost all of the deal through email and phone. It was very convient. He quoted me on my finace's lease and we swapped both cars in under 3 hrs. I've gotten 4 cars from Mike now and he's my first call for anything car related

mango

21 de may. de 2015

Have been trying to buy a vehicle through Dexter Chevrolet. The saleman is the worse one we have ever had and we have been buying cars for over 4 decades. Got our names wrong on emails, sent us emails with prices "in error" and kept switching prices. Can't recommend. There are other, better dealerships close by. Save yourself a headache.

jfredenburg

15 de abr. de 2015

I bought a used Cadillac from them they advertised that everything was OK on it. I test drove and everything seemed to be OK. I couldnt test some features due to weather. They told me if I had any problems with it to just call or bring it back. When weather got better, I noticed that the moonroof wouldn't open. There was a huge rip in carpet covered by the floor mat. The car leaks when raining or washed in car wash. There is a need for 2000.00 were the repairs. I hate this dealer and I am considering suing them right now. I have already called my lawyer.

Laura Burwell

11 de abr. de 2015

I made an appointment three weeks prior to the service date to have a left front strut replaced. Unfortunately, on the day of the appointment, I was informed that no part was available. No apology or reason was provided. Attempting to schedule another appointment resulted in more frustration. I was told by a service technician that he would call to schedule and appointment after "researching" the problem - half a day later and still no resolution. So, to recap, despite making the appointment well in advance, the part was not available, I still have no resolution as to when another part will be available. I will be taking my business elsewhere.

R

25 de ene. de 2015

Lafontaine of Dexter is really a No good place for those of color, if you want to KNOW what it's like to be a minority then shop here. I feel bad because I know the town of Dexter is trying so hard to bring people together but this dealership is the Ferguson of MI. Brian Lakey you know what your about and so do I.

stgood

27 de ago. de 2014

I've bought a few cars through the years and I can honestly say that our Salesman, Steve Azar, is probably the best salesman I've ever had. He is the reason why I'm giving a 5 star rating to LaFontaine Chevy, Through each step of our buying process, Steve truly seemed to want give us the best buying experience and genuinely wanted to make sure we were happy. In fact, after the we had purchased the used vehicle, the 2 remotes that we received was not fully functional. Inexplicably, LaFontaine Chevy or Chevy has a policy that would only cover one of the remotes and we would have to pay for a fully functional second remote. Steve recognized my dissatisfaction, and before I even had a chance to express my disappointment, Steve had purchased the second remote out of his own pocket. Again, his concern for my satisfaction throughout the process is why I had a positive experience...and why I am giving a 5 star rating.

Jake Isaac

16 de ago. de 2014

They were fast and reliable. I love bring my car to them.

Zanetracy

5 de ago. de 2014

Excellent experience working with Tony Duncan and Lafontaine staff. Exactly what I needed and the only place could make happen on my terms. Best ever!

lmccarth

30 de jul. de 2014

All the employees are very helpful and friendly. They will share which work needs done on your care, but they do not try to push you to have it done. I have been going to this dealership for new vehicles, repairs and oil changes for the past 20 years and have never had a bad experience. AND you can't beat the $9.95 oil changes.I would highly recommend this dealership to anyone.

Chris Spork

26 de jul. de 2014

Thanks to Jason Barron for his help. We have counted on him and members of the service department to keep our cars running.

Rhincks

22 de jul. de 2014

A very good experience again on a lease turn in and a new 2014 Chevy Impala LTZ lease continuation. Price was right where I needed it to be per month. I'll be back again later this year.

Bill

21 de jul. de 2014

Service is first class must see Jason

donevich

20 de jul. de 2014

I brought in my new 2014 Chevy Malibu for a brake system recall issue. I requested that oil/lube and tire rotation service also be performed (if possible). All that work was performed in ~1 hour, and at no cost to me!THANK YOU!

Linda Loftis

7 de jul. de 2014

A great place to have your serviced. Friendly and FREE SOFTDRINKS!!! That's a great service.

adam d Pendleton

30 de jun. de 2014

Great all around dealership

rem

30 de jun. de 2014

I went in with the expectation of spending X number of dollars and Tony got me just what I wanted for that amount. VERY PLEASED

davidjhensel18

23 de jun. de 2014

My experience with this dealership has always been positive. My service adviser Nick Chesla is always looking out for my best interest and safety. But more so I find him very honest and trustworthy.

budbarney

26 de may. de 2014

I have dealt with this dealership for over 20 years and it is better than ever. Always greeted with a smile and helped. The service area is much improved as has the whole dealership.

doroshre

13 de may. de 2014

I rated LaFontaine of Dexter a 5 because of the service I received and the overall experience I had. Everything was ready for me when I got there. Tony had the cars and paperwork ready. I was in and out within 90 minutes.

skeetobite

25 de abr. de 2014

The LaFontaine group is obviously very serious about customer service. I have purchased many GM vehicles over the years (15 total) and have never been treated so well. The staff are highly professional and the service is top notch.I was having difficulty locating the exact vehicle I wanted; a 2015 Chevrolet Suburban LTZ. After giving up on another dealership I chose LaFontaine. We found an exact match to what I was looking for and they delivered it to my house the next day. Incredible!The next day I made an appointment at LaFontaine Cadillac GMC in Highland Twp. to get the windows tinted and have some accessories installed. I love this place! Spotless service area, a salon, a high end coffee shop and even a cafeteria. What?! Jeff the service guy was great and double checked everything so the vehicle was perfect when I got it back. Dave Schlum, the sales person from this location is who helped me find the vehicle and he even came by to check it out too.Seriously, I won't go anywhere else in the future. These people are the best.

billbiondo

24 de abr. de 2014

Jerry Porzadek was a pleasure to work with, he brought the car to our house for delivery. He acquired the vehicle my wife wanted from another dealership when your stock did not meet her parameters. He dealt with my wife the entire time and treated her respectfully and never made her feel like she was a 'stupid female' or 'needed her husband's permission'. I've seen this with many car salesmen and they lose countless business because of the way they treat women. Women are usually the main decision maker when it comes to a family car and certainly when it comes to their own car. Jerry also got us all applicable sales incentives. We will definitely be coming back to Jerry for any future cars for us and our family.

lillysnana06

4 de abr. de 2014

I want to say Thank You to Dan and Greg for their help today with my vehicle. I appreciate the honest, friendly and courteous customer service. No one likes to have their car serviced but when you do it is nice to have a dealership treat you respectfully and honestly. I will definitely be back when I need additional service to my vehicle. Thank you!

Dexter resident

3 de abr. de 2014

Fast and friendly service at LaFontaine! Why go any place else?

Keri B

28 de mar. de 2014

Great People! Thank you!!

Janet

21 de mar. de 2014

I purchased my Malibu here about 2 years ago. I continue to bring it here for regular oil changes and maintenance. I am always pleased with the professional and freindly staff and the quality of service is top notch. Great facility.

chasidyc

5 de mar. de 2014

Never in my life have I felt so welcomed and cared for when buying a new vehicle. I was so impressed with ALL the staff I had worked with (Steve Azar, Tom Haskell and Steve Taylor) and interacted with (Robert Halfacre and many other reps.). They found what was best for me after giving them my thoughts, layed out my options and helped guide me to what worked with my lifestyle and needs. They really do care about each customer as an individual and I will be a Lifetime Lafontaine Customer and I plan to spread the word to anyone I hear about wanting to get into a new vehicle. If your looking to get that quality service whether it be a new or used vehicle, they definitely will knock any other dealership out of the park! Thank You Lafontaine!!!!

D3Badger

1 de mar. de 2014

Jason in the service area really does a great job taking care of the customer. Gives updates and doesn't sell you what you don't need. Really appreciate his assistance.

tgstoner

22 de feb. de 2014

I was forced to cancel an appointment due to a time conflict with another event and wanted to have the scheduled maintenance done as soon as possible. Nick found a way to work us into the shop's schedule a day earlier than originally scheduled, without conflict. And then the job was done faster than promised. Great job everyone! Just like Arnold, I'll be back.

americo santiago

20 de feb. de 2014

I love the friendly staff I feel like they are my family so I will greatly recommend this dealership to everyone.

Lmurph63

10 de feb. de 2014

It is a pleasure to come in for service. Friendly and knowledgeable staff. They never do work with out my approval first, and are great at explaining what needs to be done and why. Never pushy.

Tonda

7 de feb. de 2014

This was my first time dealing with Lafontaine in Dexter Michigan but I guarantee it will not be my last. I cannot express just how knowledgeable, friendly, accommodating etc this dealership was/is. This dealership is a little drive for me but I am willing to drive the distance because of being so impressed with everyone at Lafontaine!

htomanbay

7 de feb. de 2014

I got the $9.95 oil change today. When they were done, they did not give me their free 27 point inspection, they did not give any sheet that explains what they done to my car like they advertised. They didn't even give me the sticker that reminds me of my next oil change... When I asked them about it, all they said was, "we are out of it"... I don't understand how a dealership can be out of stickers for reminded the next oil change and the sheets that they print for inspections... They are Extremely unprofessional and not helpful. They did not offer to help me out in anyway. I used to tell everyone about your dealership, but after my experience I am planning on telling how unprofessional this place is.

bpettway

5 de feb. de 2014

Everything I expected I receive and more! I pick the car out at work and Tony took the time to process my application and send me pictures of the different car that was on the lot.

lornamae

27 de ene. de 2014

Robert Halfacre is awesome. This is my second car leasing with him, and all I had to say was my lease is up, and he said, "okay, what do you want next, what color, what price range?" Gave him the information, he went looking, and a couple of days later I went in for a test drive, loved the car, and next thing I know I'm walking out the door with a new car. Robert will go to work for you, just tell him what you want and he will do his best. Thanks again Robert, I love my Cruze! Lorna and Jeff Altstetter

Jessie

5 de ene. de 2014

Very good, very professional service. Need some work once the deal is done. Maybe buy the customer lunch while the paperwork is being processed-car being prepared for delivery.

Sean

1 de ene. de 2014

I myself did not go, but my Mother did. She said this is what going to a dealership should be like all the hype throughout the years of what everyone's vision of the perfect dealership should be. She liked the people, the service, flat out everything. Nothing bad came of this visit. We will definitely be coming here again.

Matt

31 de dic. de 2013

Quick and efficient service! Investigated the problem and made sure the right fix was made. Oil was changed and the car was cleaned within a couple hours on a Saturday. Made my weekend. Would have liked to have paid $50 less, but labor costs are labor costs.

Michelle

29 de dic. de 2013

Working with LaFontaine, Keith Davies, and Jeremy Phelps was an excellent experience. They were helpful and responsive and got me set up in a great new car quickly which was just what I needed. Everyone along the way was friendly and professional. I will definitely recommend LaFontaine and return for another car in the future.

Larry

28 de dic. de 2013

All,positive...the new customer waiting area is great. I finished writing a paper I was working on and read several articles.The chairs with the tablet arms are very useful.The work was done as promised. Your prices are a tad high tho.

Carol

28 de dic. de 2013

I felt very comfortable with the through explanation of what needed to be done for my 2007 HHR. Everyone in the Service Department were very Professional and Knowledgeable and the Food is 5 stars also!!! A BEAUTIFUL EXPERIENCE!!!!

Marilyn

28 de dic. de 2013

My check engine light came on druing a short trip to town on a Saturday morning, so I drove directly to LaFontaine Service, thankful that they were open on Saturdays. My car was looked at right away and repairs were scheduled for Monday morning - and I was assured that I could safely drive my vehicle until then. On Monday morning my vehicle was taken into for work and I was given a ride home - I was called later with info about what was being done and when to expect it to be completed. All very helpful in planning my time during the busy holiday week.

Marie

19 de dic. de 2013

This was my first time here at LaFontaine Cheverolet. I was refer to you by my co-worker who gets her oil change there also.You have great customer services compare to many other dealerships I dealt with. I appreciated that they let me know that I had recall on my vehicle during my oil change appt and let me know that they could fix the problem along with my oil change or I can schedule another date to come back. The waiting area was great and comfortable. Thank you so much.

Jane Doe

26 de nov. de 2013

I just wanted to share with you my experience at La Fontaine Dexter location: The morning I woke up receiving a call to come out and look at the 2009 Chevy Malibu, it was from a gentleman by the name of Mike Law. He was very welcoming and polite over the phone. When I pulled up to the dealership I met with him in his office where he greeted me and got the keys for a test drive. The test drive itself was rather pleasant and I enjoyed the little bit of conversation Mike had done on the drive. When we got back we once again went into his office where we waited close to three or four hours for a bank loan. I realize having little to no credit, it was going to make this a little difficult. Once we where able to get my cosigners information everything seemed to run a little more according to plan. He even offered me a warranty on the car and some kind of insurance that covers the gap of money the car insurance won't pay if I get into an accident. The only thing was-was that I needed to get the paycheck stubs of both mine, and my cosigners. That required the drive from dexter to brownstown than to inkster to allen park to brownstown back to dexter, taking a total of three hours. I told Mike my concern of the time and that I had a difficult time with directions (My internal GPS is gone). He reassured me that it wouldn't take nearly as long as I thought it would and that I could even drive the new car since I had insurance that covered me as a driver! I was all for it. The drive took just as long as I thought it would, and by the time I got back it was five minutes to close. By this time Mike had called me twice, as I had graciously apologized for the amount of time it had taken me. When I got back it seemed like Mikes attitude had completely changed. He was no longer as friendly as he had been before. He had told me that there was an issue with one of the paycheck stubs not showing year to date and that he already had two people who had offered him money for the car. He informed me that the only way I could drive the car home is if I had insurance on the car. So I preceded to inquire about insurance prices so I could take home my brand new (used) car. The whole time we were sitting in his office he was on his phone and when he wasn't in his office he was outside talking to co workers. I felt like I was just irritating him and that he had something better to do. Granted, I have worked in retail, I know what its like to just want to get home after close. But it is YOUR JOB to make the customer feel like you will do anything in your power to make them feel welcome instead of a burden. Finally a friend of mine (Not Mike) recommended AAA, who finally gave me a deal I could afford (By this time Mike was in the office playing on his phone giving hand signals of what to say to get a cheaper rate). I felt so glad that I could finally go home. Once I got the proof of insurance it was time to go. Mike hurried us out, got the paper out of the window of the car (Leaving that sticky residue behind), and drove off. The following Monday, I had a shift spring up on me at work that I did not plan on, and decided to tell Mike that if worst came to worst I could just bring him the paperwork the next day (Monday between 2 and 2:30 was the only time that was good for the cosigner and I to get together, however, I had to work at 2), he proceeded to tell me that that would definitely not work. My only other option was to miss the beginning hours of work. So I did. I honestly have to say that the gentleman who delivered our paper work was so much more friendlier than Mike ever was. He was very polite, courteous, and made sure we understood just what we where signing. To be honest, I was just glad the ordeal was over. But to sum things up, we did not get a warranty, nor did we get the insurance that picks up the in between amount in case of an accident. In my opinion it felt as though Mike thought we were not going to get the car and was contempla

Kymbirleerose

26 de nov. de 2013

I just wanted to share with you my experience at the La Fontaine Dexter location:The morning I woke up receiving a call to come out and look at the 2009 Chevy Malibu, it was from a gentleman by the name of Mike Law. He was very welcoming and polite over the phone. When I pulled up to the dealership I met with him in his office where he greeted me and got the keys for a test drive. The test drive itself was rather pleasant and I enjoyed the little bit of conversation Mike had done on the drive. When we got back we once again went into his office where we waited close to three or four hours for a bank loan. I realize having little to no credit, it was going to make this a little difficult. Once we where able to get my cosigners information everything seemed to run a little more according to plan. He even offered me a warranty on the car and some kind of insurance that covers the gap of money the car insurance won't pay if I get into an accident. The only thing was-was that I needed to get the paycheck stubs of both mine, and my cosigners. That required the drive from dexter to brownstown than to inkster to allen park to brownstown back to dexter, taking a total of three hours. I told Mike my concern of the time and that I had a difficult time with directions (My internal GPS is gone). He reassured me that it wouldn't take nearly as long as I thought it would and that I could even drive the new car since I had insurance that covered me as a driver! I was all for it. The drive took just as long as I thought it would, and by the time I got back it was five minutes to close. By this time Mike had called me twice, as I had graciously apologized for the amount of time it had taken me. When I got back it seemed like Mikes attitude had completely changed. He was no longer as friendly as he had been before. He had told me that there was an issue with one of the paycheck stubs not showing year to date and that he already had two people who had offered him money for the car. He informed me that the only way I could drive the car home is if I had insurance on the car. So I preceded to inquire about insurance prices so I could take home my brand new (used) car. The whole time we were sitting in his office he was on his phone and when he wasn't in his office he was outside talking to co workers. I felt like I was just irritating him and that he had something better to do. Granted, I have worked in retail, I know what its like to just want to get home after close. But it is THE JOB to make the customer feel like you will do anything in your power to make them feel welcome instead of a burden. Finally a friend of mine (Not Mike) recommended AAA, who finally gave me a deal I could afford (By this time Mike was in the office playing on his phone giving hand signals of what to say to get a cheaper rate). I felt so glad that I could finally go home. Once I got the proof of insurance it was time to go. Mike hurried us out, got the paper out of the window of the car (Leaving that sticky residue behind), and drove off. The following Monday, I had a shift spring up on me at work that I did not plan on, and decided to tell Mike that if worst came to worst I could just bring him the paperwork the next day (Monday between 2 and 2:30 was the only time that was good for the cosigner and I to get together, however, I had to work at 2), he proceeded to tell me that that would definitely not work. My only other option was to miss the beginning hours of work. So I did. I honestly have to say that the gentleman who delivered our paper work was so much more friendlier than Mike ever was. He was very polite, courteous, and made sure we understood just what we where signing. To be honest, I was just glad the ordeal was over. But to sum things up, we did not get a warranty, nor did we get the insurance that picks up the in between amount in case of an accident. In my opinion it felt as though Mike thought we were not going to get the car and was contemplating how to get us out of his office and stop wasting his time. I do not know if I will tell anyone to go to your Dexter location, but if I do, I will recommend they avoid Mike Law. Especially if they are brand new to financing a car.

Germo Block

8 de nov. de 2013

friendly people at every step. knowledgeable about what they're doing, and interested in meeting my needs rather than moving a particular product. flexible. best car buying experience i've ever had. Mr Hatch and Mr Taylor were great to work with.

reed2em

3 de nov. de 2013

I have used the service department many times and appreciate their honest and helpful approach. Needing a new car, I came in to purchase a used vehicle and instead leased a brand new Equinox. i paid about the same as if I bought used, but have a new car with all maintenance fees covered. Loved the professionalism of the sales staff and dealership. Have recommended them to a friend already. I selected this dealer as they give back to the Dexter Community and I have had nothing but positive experiences with them.

k2000

15 de oct. de 2013

I did follow up service. Repair was not upto the mark. Don't stick to the promises. Rude behaviour. Bad customer follow up. Improper inspection. After escalation, repair was done just for name sake. I was really stressed out follow up.

wendyv

2 de oct. de 2013

A friend of ours recommended LaFontaine Chevrolet to us when seeking to purchase a used Tahoe. Our friend contacted the dealership and immediately following the phone call, my husband received a phone call from Matt LaFontaine. Matt asked my husband what we were looking for and asked Misty Gautz assist us. Misty was a true professional explaining all of the features of the Tahoes we drove. My husband and I were very impressed! Even though my husband and I were hesitant, Misty was very patient with us. She stayed late to help us finalize the sale. We are very happy! Thank you everyone who made the sale possible.

MM48130

24 de sep. de 2013

Customer service after the sale was disfunctional. I had a small issue with the salesman offering me 6 months on serius and onstar when buying my vehicle. The dealership refused to honor the agreement. They went so far as to blame me for not knowing GM's used car rules. Overall they need some serious rework on dealing with customers. All of this over abot $70.00 on a $28,000 vehicle. I am taking my business to Chelsea Chevrolet.

cherylcandela

14 de sep. de 2013

After exploring many different options, and having a few stressful and unpleasant encounters, LaFontaine proved to be a very pleasant and stress free experience. Robert Halfacer's pleasant personality and professionalism was exactly what I was searching for. I would recommend this dealership to anyone looking for a vehicle.

lori7367

12 de sep. de 2013

LaFontaine Chevrolet in Dexter is AWESOME, AWESOME, AWESOME!!!! The sales staff are very friendly and knowledgeable . They are very willing to work with you to get you into the automobile you want to be in ! They even take care of your kids (ie. drinks , candy bars) I would highly recommend going there for your next automobile, weather it's a car/ van/ pick up truck.....they know their stuff!!'

pmlswr

12 de sep. de 2013

We have purchased 2 vehicles from Keith's team at LaFontaine to our great pleasure and satisfaction. We look forward to an ongoing relationship with the LaFontaine Family. Paul

ChaoWang

30 de ago. de 2013

I had great experience with Robert. He is very familiar with the vehicle and explained in detail. He gave the best price. I will definitely recommend this dealership, especially Robert to my friends.

robert

25 de ago. de 2013

I called the service dept. at 4:30 because my brakes on my Equinox were making a noise, They told me to bring it right in, I did within 30 minutes and it turned out to be nothing but I was impressed with the speed at looking at my equinox and the fast service. No wait, extremely friendly. They test drove it and put it up on the hoist with no appointment! I really like the service and people there.

Bigfun27

18 de ago. de 2013

I took my 2013 Silverado in for the first oil change and also had a couple small issues and Nick took real good care of my truck Your dealership is top notch I am always treated like one of the family everyone that passes me ask if I have been helped and if there is anything they could do for me Tony Duncan is a top notch salesman and Nick Chesla is a top notch service adviser he explains everything in a way everyone can understand

tstarghill

16 de ago. de 2013

Michael Law was awesome to work with. He was courteous, funny, efficient and a gentleman. I wouldn't change anything about my experience. I have found my new dealership home.

reileymerrill97

14 de ago. de 2013

I had a great experience buying my frat car :) We found something safe, good looking and within our budget. Robert was so helpful! It was a great experience.

jean1

13 de ago. de 2013

My first experience at La Fontaine was for service on my Chevrolet Impala. I knew it was a great dealership because the service advisor Jason was welcoming and courteous. He made sure that my car was repaired correctly. On another occasion, I had to bring my car in again. This time Nick was my service advisor. Once again I was welcomed and received great timely service. When it was time to purchase a new vehicle, I decided to use La Fontaine. My salesman, Robert Halfacre, was perfect. He did not try to rush the sale. He was careful to listen to my exact car needs. When the car was delivered, he took a great deal of time to be certain that I understood the various options and how to operate them. He is a friendly person and I felt that I could trust that he would stand behind anything that he had promised. After a week owning the vehicle, I had trouble syncing my phone to my Equinox. I stopped in the dealership without an appointment and Robert was willing to make himself available to help with the problem.. He took time to be sure it was right. He had said "any time you need anything I am here for you". Those were not just empty words. I feel that I can trust Robert. He is an outstanding individual. Also, when I was completing the deal and needed to set up finance, I met with Steve Taylor. He is a very warm individual who explained several options available to me. I felt extremely comfortable when I completed the deal. In conclusion, I would highly recommend La Fontaine Chevrolet and definitely the individuals, Robert Halfacre, Steve Taylor, Jason Barron and Nick Chesla, with whom I have had the pleasure of meeting.

boone85

11 de ago. de 2013

LaFontaine Chevrolet has always provided us with superior service on both of our family's vehicles, so when it was time to upgrade, we went to them. Misty Gautz and the staff couldn't have been more professional, honest and pleasant throughout the entire process of purchasing our new Jeep.Prior to contacting them, I knew what kind of Jeep I wanted to purchase. Even though they are a Chevy dealer, they searched the entire LaFontaine family of dealers to find a match for me, and had it driven to the Dexter location. The entire time we were inquiring about the vehicle, we were treated kindly and honestly. Even though the vehicle had been prepped at another location, Misty and the crew took the extra time and effort to make our new vehicle look practically new. At all stages of the purchase process, we received the best treatment imaginable. We are very happy that we went to LaFontaine Chevrolet, and when it comes time to purchase our next vehicle, we'll be calling Misty.

Brenda J. Anderson

10 de ago. de 2013

Tony Duncan, and Steve Taylor, were excellent in their roles in my purchase. As expected, they made me very happy with LaFontaine's superb customer service

Tim

10 de ago. de 2013

I'm not certain there is enough space here to tell you how pleased I am with my LaFontaine experience. The staff was beyond friendly, helpful and professional. I got a terrific deal, as I'm driving a better vehicle now than I had before for less money. Not to mention that the dealership looks terrific. Leasing my new vehicle was a great experience and I couldn't be more satisfied. Thank you.

JackLuke1

7 de ago. de 2013

Robert Halfacre is a sales person at the dealership and I first met him when I was shopping for a vehicle in 2011. He is a very friendly person and doesnt try to ressure you into buying. He answeres all the questions you have and that is the reason my wife and I purchased a pickup and a Malibu in 2011. My son was looking for a vehilce and after seeing what we thought was a good vehicle on Sunday afernoon. We went to the dealer and I met Robert coming in and told him we were looking for a vehicle and he looked at 3 vehicles, he explained them to us and then let us drive the vehicles. He explained the best one would be the malibu and we told him we wanted it and he got the paper work down right away and we could of gotten it then but we wanted to pick it up on Wednesday and he stated it would be ready then. We got there and everything was ready to go. Everytime Im there for LOF he always speakes and asked how we are. He treats you as though you were part of the family, Anytime I need another vehicle I will only deal with Robert delivering the vehicle he explained how everything in the vehicle works. He is a GREAT person to deal with

Dawn

19 de jul. de 2013

The service dept is friendly and serviced my car in a timely manner.

tmac10184

8 de jul. de 2013

Mike was very helpful in getting me all the available rebates possible and answered every question I had. Not to mention I had him run the numbers 10 different ways and was willing to run them 20 if I wanted to. He even offered to have the new car delivered to my work so I wouldn't need to drive to his side of town. Customer service was a 10.

stoic9911

5 de jul. de 2013

Misty has gone way out of her way to help me find the perfect vehicle and made my experience perfect. And when I had a small car problem she took care of it right away... Highly recommend going to see her.

BIGFUN27

4 de jul. de 2013

Tony Duncan is a GREAT salesman made our buy VERY easy we just went to look and drove home a 2013 Silverado and a special THANK YOU to Steve Taylor GREAT bunch of guys!!!!!! HIGHLY HIGHLY recommend!!!!!!!

WolverineFan

23 de jun. de 2013

I had actually been referred to another dealer by Costco, but felt as though they weren't working with me at all. And I had visited a second dealer completely on my own with an even worse experience from the first. Robert and the crew at Lafontaine in Dexter made me feel completely at home. They did their best to find what I wanted and what fit my budget. Robert made suggestions from what was in their inventory and offered to search other dealer inventory if needed. I never felt like I was left waiting for no reason, everything was explained clearly and upfront. There was no pressure to buy and I didn't feel like I was held hostage. Other dealers would take my keys, registration, or insurance certificate and I wouldn't get them back until I asked for them when I wanted to leave. I can't say enough good things about Robert Halfacre and the whole gang at LaFontaine Chevrolet in Dexter. They go out of their way to make you feel like part of the family and not just another sale.

Afton Gologram

22 de jun. de 2013

I filled out some information on line about trading our car in. I received a call the next morning from Mike and I almost did not answer the phone. I hate car shopping and have had bad experiences in the past at other dealerships, so I really didn't feel like dealing with it, even though we really needed a car bad. I answered the phone and was very up front with him about our situation and asked him to be up front with me as well. He asked if we wanted to come in, so we did. Three hours later, we drove home our new(used) car. It was the least painful car buying experience I have ever had. Mike was honest, he new his business, so when we asked questions, there was no deceit, just up front answers. I appreciated that and our entire experience. We will definitely return to them for our next car as well as pass along their name and specifically Mike Law. Thanks Mike.

afton710

21 de jun. de 2013

I filled out some information on line about trading our car in. I received a call the next morning from Mike and I almost did not answer the phone. I hate car shopping and have had bad experiences in the past at other dealerships, so I really didn't feel like dealing with it, even though we really needed a car bad. I answered the phone and was very up front with him about our situation and asked him to be up front with me as well. He asked if we wanted to come in, so we did. Three hours later, we drove home our new(used) car. It was the least painful car buying experience I have ever had. Mike was honest, he new his business, so when we asked questions, there was no deceit, just up front answers. I appreciated that and our entire experience. We will definitely return to them for our next car as well as pass along their name and specifically Mike Law. Thanks Mike.

bobbymi

11 de jun. de 2013

Work is always done right and on time. Staff is always courteous and friendly. Three GM vehicles and I have them all done here.

T Jett

10 de jun. de 2013

Took a little longer than expected (1 1/2 hours) but, she got a bath and her tires rotated too. The waiting room and cafe was nice.

mikewarmstrong

10 de jun. de 2013

This played screwed my friend over never do buisiness with them, she even went to owner and nothing so much for the family deal, the deal is give me your money and we will forget about you horrible way to do buisiness

Westbrooks

5 de jun. de 2013

To say I am pleased with my Town & Country would be an understatment...I LOVE IT!! Tony Duncan & Keith Brothers took extra time to ensure, not only would I be happy with the car I choose, but that I also got THE BEST DEAL! Tony & Keith both showed My Husband and I great patients, Tony stayed in daily contact with us both through phone, and or emails on cars that may be of interest to us...some of these cars he had drove in from other dealers!! They both truely spent a great deal of time to ensure our family was happy & satisfied! Not only will we recommend this dealer, but you better believe we'll be sending our friends/family stright to Tony Duncan!

FofiePappas

21 de may. de 2013

We were very pleased overall with our experience at LaFontaine Chevrolet in Dexter, MI. Our salesperson, Robert Halfacre, was just wonderful. He was totally committed to helping us find the car we wanted and went to every extreme to make sure that we received all the discounts possible to get the best price for us. He was truly sincere and we at no time felt that he was pushy or just trying to make a sale. I was impressed with the album on his desk, "About me". That sold me on trusting him. Also, each time we came to the dealership we felt welcomed by each person whom we encountered. The young woman who filled out our financing papers was also very helpful and knowledgable about the process and made it very easy to complete. We look forward to a continuing relationship with Robert and the LaFontaine family.

xirutyrbfred

20 de may. de 2013

Ron is the best salesman. He works very hard to get the exact car you want. I am very picky in my choice of my options. Ron got me all that I requested. He took the time to go through all the bells and whistles on the car. He also explained all additional maintenance programs that I might be interested for my car. He worked hard to get me an excellant price, plus several rebates that helped lower the price. We have brought (and leased) many cars from Ron, and gone back to him for many years. The dealership also has an excellant service department. Excellant prices, fast services and friendly professional mechanics.

sparraghi

14 de may. de 2013

Bryan Sorenson was very informative about the car and worked with me to get the price I wanted. I had purchased a car in 2003 from this dealership and usually use their service department because of the location and the dependabiliy of their employees. Excellent experience with Bryan. I would highly recommend him to anyone interested in purchasing a vehicle.

lenhartja

30 de abr. de 2013

Everyone was friendly and extremely helpful. Service was exceptional. They have thought of everything to make my experience enjoyable right down to the cafe, which was as nice as some hotel lobbies. Hands down the best dealership I've ever been in!

lon49

30 de abr. de 2013

Misty hustled and found I qualified for an employee discount because my late father worked for GM. The other dealer didn't know of the program. La Fontaine found a truck I wanted and saved me thousands. The other dealers wanted to match the price after the fact. This truck was $6000 less than the Ford dealer quoted me for a comparable vehicle. La Fontaine wanted to sell a truck . I don't know what the Ford guy was doing. The financing was very good as well. If you need a vehicle it is worth your time to see Misty Gautz.Lon Ullmann.

lenhartja

30 de abr. de 2013

Everyone was friendly and extremely helpful. Service was exceptional. They have thought of everything to make my experience enjoyable right down to the cafe, which was as nice as some hotel lobbies. Hands down the best dealership I've ever been in!

Debbie

21 de abr. de 2013

Listening to Bubba every morning talk about LaFontaine in Dexter we decided to give them a visit. At our first visit my husband came home with a new chevy truck our experience was great and so was our salesman, Andrew Hatch. It was so great that the following week we went again and traded our Malibu in for a new Chevy Traverse. Highly recommend this dealership!!

harshdebra

20 de abr. de 2013

Listening to Bubba every morning talk about LaFontaine in Dexter we decided to give them a visit. At our first visit my husband came home with a new chevy truck our experience was great and so was our salesman, Andrew Hatch. It was so great that the following week we went again and traded our Malibu in for a new Chevy Traverse. Highly recommend this dealership!!

leemunson

4 de abr. de 2013

Best car buying experience I have ever had. No pressure. Little waiting. Love working with all the staff at Dexter LaFontaine almost as much as I love my new Camaro. Thank you for making a dream come true!

lmpw13

2 de abr. de 2013

My experience was very timely, which was needed. My saleperson was more than helpful, he really made my vehicle of choice come through for me at a price I could pay. The rest of the staff was very friendly and accomodating during the short wait for the paperwork to be ready.

slayer87

16 de mar. de 2013

I was greeted with a kind and understanding staff that had this knowledge to get me in the truck I wanted for a really great price. if you have not had the chwnce to work with this group of people you don't know what your missing.

SandraMarie02

23 de feb. de 2013

I had had the same car for way too long. It had gotten to a point that I was being nickled and dimed just to continue operating it. One morning during my drive to work in rush hour traffic, a loud crack, snap, and clunk that wouldn't go away let me know that it was no longer safe to drive. A friend had recommended I visit Andrew Hatch at LaFontaine in Dexter. He had given me Andrew's cell phone number and told me that I could trust him with whatever I needed in regards to my car search. I was tired of feeling pressured, uneasy, unsure, and left with lots of questions at other dealerships I had been to in the past. So I called. I have to mention that I called Andrew early in the morning, BEFORE he was even at work. I told him that I had an important meeting that day and that I needed to find a car that I liked, could afford, and could drive off the lot same day so I could make my meeting. He was so nice and accommodating and told me he would be ready and waiting to help me find exactly what I wanted. Since I hadn't planned on going car shopping, I didn't even know where to start. Andrew asked the right questions to narrow down my search. He then patiently waited as I test drove car after car trying to determine which was the best one for me. He answered all the questions I had and was always honest and straightforward, even if the answer wasn't what I wanted to hear. I really appreciated that because it's an honesty that is rarely found when car shopping. He wasn't just trying to sell a car or collect a paycheck. He was really getting to know me and was focused on making sure that I was happy and satisfied. I'm not someone who rushes into things, so even though I was in a hurry to make my end of day meeting, I took my time at the dealership. Andrew spent nearly the entire day with me and helped me finally decide on a 2013 Chevy Malibu Eco. I was afraid it would be out of my price range, but Andrew helped me there too. He got me a great deal, worked with the finance department to get me an incredible rate, and put the payments right in my affordable range. But the best part of the service that he provided wasn't the fact that he did all these things, or that he took the last 30 minutes I was there to explain all the gadgets and gizmos in the car. It's the fact that it has been about 2 weeks since I bought my car, and I've called and contacted him no less than 4 times with more questions---things that happen that I want answers to, or questions I forgot to ask when I originally purchased. Andrew is always available and happy to help me. And he assures me I'm not being bothersome. He is passionate about cars and wants to make sure I really enjoy mine. I have never been happier with a car purchase or a dealership than I am with Andrew and all the folks at LaFontaine. I will NEVER go anywhere else...Andrew and LaFontaine will ALWAYS have my business, now and many years into the future.

sandramszymanski

23 de feb. de 2013

I had had the same car for way too long. It had gotten to a point that I was being nickled and dimed just to continue operating it. One morning during my drive to work in rush hour traffic, a loud crack, snap, and clunk that wouldn't go away let me know that it was no longer safe to drive. A friend had recommended I visit Andrew Hatch at LaFontaine in Dexter. He had given me Andrew's cell phone number and told me that I could trust him with whatever I needed in regards to my car search. I was tired of feeling pressured, uneasy, unsure, and left with lots of questions at other dealerships I had been to in the past. So I called. I have to mention that I called Andrew early in the morning, BEFORE he was even at work. I told him that I had an important meeting that day and that I needed to find a car that I liked, could afford, and could drive off the lot same day so I could make my meeting. He was so nice and accommodating and told me he would be ready and waiting to help me find exactly what I wanted. Since I hadn't planned on going car shopping, I didn't even know where to start. Andrew asked the right questions to narrow down my search. He then patiently waited as I test drove car after car trying to determine which was the best one for me. He answered all the questions I had and was always honest and straightforward, even if the answer wasn't what I wanted to hear. I really appreciated that because it's an honesty that is rarely found when car shopping. He wasn't just trying to sell a car or collect a paycheck. He was really getting to know me and was focused on making sure that I was happy and satisfied. I'm not someone who rushes into things, so even though I was in a hurry to make my end of day meeting, I took my time at the dealership. Andrew spent nearly the entire day with me and helped me finally decide on a 2013 Chevy Malibu Eco. I was afraid it would be out of my price range, but Andrew helped me there too. He got me a great deal, worked with the finance department to get me an incredible rate, and put the payments right in my affordable range. But the best part of the service that he provided wasn't the fact that he did all these things, or that he took the last 30 minutes I was there to explain all the gadgets and gizmos in the car. It's the fact that it has been about 2 weeks since I bought my car, and I've called and contacted him no less than 4 times with more questions---things that happen that I want answers to, or questions I forgot to ask when I originally purchased. Andrew is always available and happy to help me. And he assures me I'm not being bothersome. He is passionate about cars and wants to make sure I really enjoy mine. I have never been happier with a car purchase or a dealership than I am with Andrew and all the folks at LaFontaine. I will NEVER go anywhere else...Andrew and LaFontaine will ALWAYS have my business, now and many years into the future.

kendel

22 de feb. de 2013

We have purchased from this dealership in the past and had a wonderful experience. So we did not hesitate to contact them again for a new vehicle. Since our previous salesperson is no longer with the company we decided to start with there website. While looking over the website we were asked if we needed any assistance. After chatting with online person we had a better idea of what vehicle we were looking for and decided to fill out the finance application. After three days of no contact from the dealership I decided to go back online. I was looking to see if there was any information on the status of our application and a phone to contact the dealership. Once again the customer service rep came on and I explained that we wanted to purchase a vehicle and had already submitted all of our contact info and filled out the finance application. They informed me they would have someone contact us. After another day of nothing I decided to call the dealership again I explained what I have done so far and that I am just waiting for a sales person to contact me. We live an hour from the dealership and in the past purchases have always done as much as possiable over the phone, email, and fax. Finally Keith Davey called and all he kept saying was when you come here we can figure out what you want or what works for you. My husband called the next day to see if he could talk to someone and get some more answers before driving out there. He spoke with Shadrick Bennett. Shadrick informed my husband that Robert Halfacre was our salesperson and would be contacting us. Again we wait. At this point a week has gone by and all the contact we have had with dealership is the times we are calling asking for someone to sell us a car. I sent an email to delaership stating that we are eager to purchase a new car please contact us. We immediatly got a call from Robert. My husband and robert spoke about what we were looking for and our personal information to get this satarted. The next day Robert called us again to give us some rough numbers on how much to put down and monthly payment. My husband told him that it was higher than expected and we would have to think about it. The next day Robert called again to say that he had a few more discounts and has an amount that is closer to what we were looking for. Again my husband called him back and left him a message that we are interested and when could we come by. It has been 4 days and Robeert has yet to call back. Today I called Robert, Keith, and Shadrick through out the day and only got voicemail. So I left Shadrick a voicemail stating that if they want to sell us a vehicle we just need a call back. About a half hour later Keith called and to say he was irritated and annoyed is an understatement. He had no interest in selling us a vehicle and when my husband inquired about the new pricing it had more than tripled. Shadrick should have called back today instead of passing the buck to Keith. Keith has no customer service skills and has no interest in hearing what you have to say, he just likes the sound of his own voice. When Keith speaks he is condescending and rude. Robert was given a sale on silver platter and still couldn't close the deal.

AJChevycruze

3 de feb. de 2013

I walked in to LaFontaine with the original intent to purchase a used vehicle, and I ended up walking out with a lease on a brand new Chevy Cruze. I am 19 years old and leaving for the military soon and needed a vehicle for the time being. I started off talking with Mr. Walt Sulesky, and worked with Mr. Steve Taylor and they were extremely helpful and relatable. I went to several dealerships and did some pretty hard shopping, and no other dealers compared to the treatment I got at LaFontaine. I knew I was going to buy the car from them just because of their personality and when they came back with an awesome monthly payment, it was a deal meant to be. Mr. Sulesky was above and beyond kind in his approach and I never felt any sort of pressure at any point during the process. I honestly did not expect the car buying experience to be so easy, and other salesmen at other dealerships were either rude or very pushy, especially because of my age and this being my first new car. However, right from the start Mr. Sulesky came outside to greet me while I was looking at cars. It was 8 degrees Fahrenheit by the way. The entire time he was very respectful, very nice and listened to what I was looking for and what the reason for buying was. I needed a simple, reliable vehicle that got awesome gas mileage and wasn't a monthly payment that would kill me. I ended up walking away with a 2013 Chevy Cruze Eco. The guys at LaFontaine have definitely gained a lifetime customer, I will always come back to them for a new or used vehicle. Their facility is beautiful, very clean and very welcoming, and I never felt like I was just another sale to them, I could hold a good conversation and relate to them. It was very nice to have salesmen that acted like real people, not robots who sell cars and don't care about much else. I should hope the owner of LaFontaine will read this, because I will always come back, and I will especially come talk to Walt Sulesky and Steve Taylor. They respectively earned my business, they did it the right way.

AkorteChevycruze

3 de feb. de 2013

I walked in to LaFontaine with the original intent to purchase a used vehicle, and I ended up walking out with a lease on a brand new Chevy Cruze. I am 19 years old and leaving for the military soon and needed a vehicle for the time being. I started off talking with Mr. Walt Sulesky, and worked with Mr. Steve Taylor and they were extremely helpful and relatable. I went to several dealerships and did some pretty hard shopping, and no other dealers compared to the treatment I got at LaFontaine. I knew I was going to buy the car from them just because of their personality and when they came back with an awesome monthly payment, it was a deal meant to be. Mr. Sulesky was above and beyond kind in his approach and I never felt any sort of pressure at any point during the process. I honestly did not expect the car buying experience to be so easy, and other salesmen at other dealerships were either rude or very pushy, especially because of my age and this being my first new car. However, right from the start Mr. Sulesky came outside to greet me while I was looking at cars. It was 8 degrees Fahrenheit by the way. The entire time he was very respectful, very nice and listened to what I was looking for and what the reason for buying was. I needed a simple, reliable vehicle that got awesome gas mileage and wasn't a monthly payment that would kill me. I ended up walking away with a 2013 Chevy Cruze Eco. The guys at LaFontaine have definitely gained a lifetime customer, I will always come back to them for a new or used vehicle. Their facility is beautiful, very clean and very welcoming, and I never felt like I was just another sale to them, I could hold a good conversation and relate to them. It was very nice to have salesmen that acted like real people, not robots who sell cars and don't care about much else. I should hope the owner of LaFontaine will read this, because I will always come back, and I will especially come talk to Walt Sulesky and Steve Taylor. They respectively earned my business, they did it the right way.

lfmkr

27 de ene. de 2013

I was looking for a used vehicle (one or two years old) and had visited another dealership earlier in the day (different company) and had a terrible experience with a pushy salesman who wanted to talk only new or lease. I left there and decided to try LaFontaine. What a difference! Everyone was welcoming the minute we stepped in the door. We were introduced to Dale and he did not question why I wanted to look at used vehicles; I felt good about that, not being pushed at all. He showed me some used online, and I test drove one. Then I asked him about new vs used and lease. He ran all the numbers, reviewed the options, and I considered the numbers for a day. I went back and bought a NEW car from Dale because the numbers made sense to me. He was never pushy, very friendly and spent lots of time working with me. Then I met Steve for the financing part - again a great experience! I bought a new Malibu and am thrilled with it and the dealership. When I'm ready to buy again, I'll contact Dale!

Rene

21 de ene. de 2013

Keith Brothers is a GREAT Finance man!!! I have bad credit and he helped me get a brand new car when others said they could but did not. He didn't try to talk me down to a used car or a car I did not want. He got me into a car I wanted and one I could afford. He was extremely nice and professional. He will treat you with respect when other people treat you badly because of slow credit. So if you want respect and a car you should come see Keith Brothers at LaFontaine Chevrolet!!

karking

21 de ene. de 2013

Keith Brothers is a GREAT Finance man!!! I have bad credit and he helped me get a brand new car when others said they could but did not. He didn't try to talk me down to a used car or a car I did not want. He got me into a car I wanted and one I could afford. He was extremely nice and professional. He will treat you with respect when other people treat you badly because of slow credit. So if you want respect and a car you should come see Keith Brothers at LaFontaine Chevrolet!!

Richard Malthaner

17 de ene. de 2013

I recently purchased through Robert Halfacre a new 2012 Chevrolet Tahoe LTZ. Robert assisted me to locate the Tahoe after an initial search for a crew cab pick-up. My interest in a pick-up was redirected by my spouse who advised she would prefer to have an SUV. Robert willingly received this change in direction and promptly provided the search for a Tahoe with specifications we provided. The sale included the trade-in of a 2009 Chevrolet Traverse. I was introduced to Steve Taylor for financing, which included an excellent interest rate for a 60-month contract. All requirements to complete the transaction were clearly presented.My experience in the showroom was cordial and informative. Robert is very knowledgeable about the Chevrolet truck product line and addressed all questions regarding specifications, such as trailering capability and rated fuel economy as a function of axle ratio. Vehicles were brought to the front door of the dealership for my inspection with his explanation of features. The reviews were complete, courteous, and presented with confidence. Electrical equipment was demonstrated by feature. Robert matched me up with the vehicle of choice.Robert was very proud of the new, eco-friendly dealership as we toured the facility. He explained the lighting system through the skylights, usage of vegetable oil in the hydraulics of the service hoists, and water recovery/reuse from the car wash and drain systems. Other employees in the parts department and cashier window were introduced who conveyed a friendly reception and "family" spirit.Robert gave me a thorough "walk-about" of the Tahoe when I took delivery January 16, 2013. A stone shield had been installed per my order. All interior equipment, including electronics, were reviewed, demonstrated, and my personal settings entered. Robert was familiar with every aspect of the truck.Our "LaFontaine family" fleet now includes a 2012 Buick Verano purchased at LaFontaine-Highland and the new, 2012 Chevy Tahoe. I elected to drive 25-minutes to LaFontaine-Dexter as opposed to searching for a local dealership in Brighton based upon the positive experience through "the Family Deal". Robert is an exemplary employee of the LaFontaine Team and I will recommend him and the dealership to prospective buyers.Thank you.Rich Malthaner, GM Retiree-Interior Product Design4754 Mt. Brighton DriveBrighton, MI 48116810-623-3806

Chas Wild VETTMAN

8 de ene. de 2013

Robert was very friendly and made my buying experience un-stressfull. He worked with me to arrive at an afordable price or should I say one I agreed on. I found the new dealership a great experience to visit and was impressed with the vintage vehicles in the center of the building.

Chuck Wild

8 de ene. de 2013

Robert was very friendly and made my buying experience un-stressfull. He worked with me to arrive at an afordable price or should I say one I agreed on. I found the new dealership a great experience to visit and was impressed with the vintage vehicles in the center of the building.

Tim

3 de ene. de 2013

I encountered this dealer from a direct mailer. i reviewed their web site and on line let them know i was interested in a new truck purchase. Within a day they contacted me to see how they could help. No pressure to sell or get more information was made and the low pressure approach was welcome after visiting with other dealerships. Ultimately my choice to work with LaFontaine was made since they listened to what i wanted and found the vehicle, as opposed to the other dealers trying to sell me what they had. I would recommend this dealership and will visit them again when looking for another vehicle.

timriha

3 de ene. de 2013

I encountered this dealer from a direct mailer. i reviewed their web site and on line let them know i was interested in a new truck purchase. Within a day they contacted me to see how they could help. No pressure to sell or get more information was made and the low pressure approach was welcome after visiting with other dealerships. Ultimately my choice to work with LaFontaine was made since they listened to what i wanted and found the vehicle, as opposed to the other dealers trying to sell me what they had. I would recommend this dealership and will visit them again when looking for another vehicle.

francispop7

20 de dic. de 2012

I had submitted all my financial information on line and this dealer la fontaine in dexter ann arbor called me for an appointment. I wanted the malibu 2009 and I consider myself a very safe drive and good at paying my debts especially I paid off two previous cars in the past. Well, James curtis pick out a car for me 98,000 miles on and says to me this is your girl friend car since your credit isnt as good and you can come back in year to get the malibu financed after I paid my pmyts on 2007 Mitsibishi with 98,000 miles and financed for 23,0000 dollars as according to keith brothers as well. I really believed they would agree to let me get the malibu 2009. Well I have been making my pmts on time and have proof for them in the last year or more. It turns out they lied to me and sold me a car with way too many miles for 23,000 dollars. I am angry and disappointed at these two rip offs. I called them in July 2012 to make appointment and they never called me back .I had the car fixed from a mild drunk driver on the front bumper. Overall, Keith Brothers and James Curtis stiffed me a car that could go under in sometime while I am still paying pmts of 430.49/month. I would not recommend these people ever again to buy a car from again. I know people who had their cars financed with repo history and still managed to get a new car with less miles. I had only missed a few pmts on a previous financed car and Keith Brothers and James curtis used this against me. WHAT BULL. IM AM ANGRYMr. Gerald Poprawa.

thoak4

19 de dic. de 2012

This was the best car buying experience ever! I work in the customer service industry for a boat dealership, so my expectations are a bit high. Mike went over and beyond what I expected. Not only did Mike get me exactly what I wanted, he returned every call and was very prompt on his emails. I was sold on the dealership as soon as I spoke with him the first time. I have a very hectic schedule and Mike made arrangements for my test drive without even walking into the dealership...very impressed! There were no high pressure sales tactics and his professionalism was top notch. Job well done Mike,you have customers for life...thanks again! John & Tami Hoak

easy driver

10 de nov. de 2012

I spent about a month shopping for a new crossover and looked at the "big three" plus numerous imports. I finally narrowed it down to the Chevy equinox or the CR-v. During this search I actually took three test drives with Dominic Fracassi and he was great to deal with the entire time with no pressure at all. When I finally made up my mind on the LT2 with the particular color and options I wanted I thought it would be impossible to find the car but he found it quickly and it was as promised. the price was better than a other local dealers price. In fact, the other local dealer advertised "beating anyone's else price but they wouldn't. I am impressed with the staff and the facility there and I enjoyed a good doughnut or two as well!!

windybob

10 de nov. de 2012

I spent about a month shopping for a new crossover and looked at the "big three" plus numerous imports. I finally narrowed it down to the Chevy equinox or the CR-v. During this search I actually took three test drives with Dominic Fracassi and he was great to deal with the entire time with no pressure at all. When I finally made up my mind on the LT2 with the particular color and options I wanted I thought it would be impossible to find the car but he found it quickly and it was as promised. the price was better than a other local dealers price. In fact, the other local dealer advertised "beating anyone's else price but they wouldn't. I am impressed with the staff and the facility there and I enjoyed a good doughnut or two as well!!

lglaff

1 de nov. de 2012

I have many reasons for coming to your dealership, First of which is Jeremy Phelps. We have dealt with Jeremy in the past and have always come away knowing that we have been dealt with fairly and honestly. We are confidant that when we let Jeremy know that we are looking for a new vehicle, he knows exactly what we want and he will find it and always keep our best interest as his prime concern. Jeremy has done this again and again and we come away with the feeling of satisfaction. It took us a very long time to find a dealership and sales person that has our total respect, we have that with you. Secondly, we have always had nothing but positive results from your service department. The work was done quickly and at a very good price. Last, your new building is just fantastic. Your new facility is a modern but warm place to do to business and is a great addition to the community. KEEP UP THE GOOD WORK!

ELizabethmillington

28 de oct. de 2012

My experience purchasing a 2013 Volt was outstanding! It was the easiest and most pleasant vehicle purchase experience I have ever had! Jeremy took care of everything and even had my vehicle delivered to the restaurant where I was having dinner!!! He then agreed to meet me at a later date to ensure that I fully understood all of the features of the vehicle. What a great experience! Thank you!

Exit7845

27 de oct. de 2012

Robert: Listens well, observes more, understood why I dropped by to purchase a new Malibu. Very professional in moving the purchase towards my needs after trading in my 2010 Silverado. Provided excellent instructions on how to operate my new vehicle internal and external components and equipment. Answered all my questions without hesitation with respect and knowledgable product line features and operation.Keith Davey: Assisted Robert with review and approval of my used vehicle appraisal. Very specific with his response and support towards Robert.Jason: Very open, knowledgeable, and humorous, which allowed me to feel very comfortable about the service departments ability to take care of my new vehicle when I return for regular service.Steve: Provided direct and open communication to me individually and privately, after discussing what my personal budget would allow for a new purchase or lease. This allowed me to to accept and know up front before my purchase, as to what my financial responsibility would be, prior to accepting the terms of my lease. The lease approach was more appropriate than a purchase due to my recent retirement. This was the icing on the cake for me to accept this new vehicle offer.Overall activity, came in a 4:00 PM and drove off with a new vehicle at 6:00PM the same day. This total 2 hour activity sums up this dealership's teamwork and ability to sell and support their product line.Thank you very much.Mark Bengry

cheryl.mcgahey

7 de sep. de 2012

Tony Duncan is always knowledgable about Chevy products, especially the trucks we'vepurchased from him. We feel he gets us the best deal possible and doesn't promptlyforget about us after the deal. We always feel free to ask questions before, during and after the sale, and know that Tony will be happy to do anything to make sure we are completely satisfied. Also, Matt LaFontaine will go the extra mile to make sure we get the exact vehicle we want - even if it had to come from Indiana! And props to Jason in service, who is always a pleasure to deal with when we get the great value oil changes on all of our vehicles.

articia

31 de ago. de 2012

My family has been coming here for years (my mom got her first car there) and now I've just recently bought my first car from LaFontaine. I'm totally in love with my 2012 Sonic Sedan, and Sales Professional, Robert Halfacre, was awesome! he made sure I got exactly what I needed/wanted and made sure we understood exactly what we were paying for. The staff are all very courteous and attentive, I'd highly recommend this dealer to friends!

kldixon

27 de ago. de 2012

I haven't bought a car in quite a long time and dreaded the experience, to my surprise I actually had a little fun! Bryan was really Great - even dealing with my husband! It wasen't the ordeal I had expected and I will let my friends and family know.Thank you Bryan!Karen Dixon

Coronadayz

22 de ago. de 2012

I was recommended to LaFontaine from my brother who purchased a vehicle from there a year ago. I got in touch with Mike Law and the next thing you know he's asking me when can I pick up my new 2012 Silverado Z71. The process was seamless and he worked to meet my expectations and then some. I got a good rate, great trade in value and amazing customer service. He is an asset to the LaFontaine team!This dealer is about an hour away but it was definitely worth the drive. I would not buy from anywhere else.

Rampage1

14 de ago. de 2012

Condensending, RUDE, Unprofessional Jerk. Not only did I have a bad experience when I purchased the Truck IT seems NICK CHESLA feels the need to harrass people in the Repair department as well. I took my truck in for a simple oil change... When I got home I noticed on the paperwork It stated my Front Differential was leaking. No one told me this when I was there. So, I scheduled another appointment to have it looked at. I had an "Appointment" at 830am, BY 330pm I Called to see if I might be getting the truck back that day Since I do use it... they hadn't even looked at it yet. NICK CHESLA states to me " well, I didn't know you were in a RUSH to get it back". WTH!? who says this? I let it go and just hoped they would get it done. He calls back to tell me the U-joint was bad and it wasn't covered under warranty. I said did you find out why it was leaking? .."Let me get back to you". THEN, he calls back says the seal is bad and is covered under warranty but the Ujoint would be $350. I said do the Seal but I don't have the money for the U joint. He says He is going to charge me the DIAGNOSIS fee $100 if I don't get the U joint fixed since this is why I brought it in. I argued and to told him this is NOT why I brought it in and check your paperwork and he tells me "Nevermind, you won't be charged a thing it will be done today or tommorrow"... And I have YET to get a phone call.... it is the following day 10am. HORRIFIC Experience and will do everything I can TO NEVER go back here.

peanutbutter54

1 de ago. de 2012

I purchased a new Spark from LaFontaine. I had totaled a car nearly a month earlier. We had been searching for an elusive car with 10,000 miles on it with AC for $8k.It wasn't working well.I am a former driver of the Ford Festiva. I've burned through perhaps twenty of them over time. The most inexpensive car on the lot at the time is was sold new. No frills, light weight meant fantastic gas mileage.They stopped making the 12 inch tire. That spelled the end of my Festiva ownership.I believe this Spark may well be the replacement. The economics of this car are fantastic. AND the ride is stable. This low end of the spectrum Chevy, price wise, delivers great value for the features included. Then goes on to save you money every time you gas up.You simply can't get better mpg without spending at least twice the money. More likely five times the money.Andrew Hatch made the effort as pain free as possible. I had no way to get to the lot to test drive one. The stability of the car was one of the last few questions I had about the car. Andrew was kind enough to drive out to let me test drive one.It was a surprise to my wife. I wasn't sure how she was going to take it. Then a couple of days later she stopped and talked to someone looking at another of the Sparks. Gave it a rave review for the customer for you.Thanks folksGersh Avery aka peanutbutter

b3azer

7 de jul. de 2012

I had a troublesome experience with the local dealer so I turned to La Fontaine to make things right. They went to great lengths (Tennessee to be exact) to get me the car that I wanted. Andrew took care of the whole deal so when I got to the dealer to pick up my car I signed the check and papers and off I went. Everything about the deal was smooth. I would suggest buying a car from La Fontaine to anyone that asked. I even keep the La Fontaine license plate frame on just so everyone in Jackson knows to go the extra few miles to Dexter to get real customer service.

jannanokes

1 de jul. de 2012

I was looking to lease a Chevy Cruze for under $200 a month. I was able to contact LaFontaine and walk out the door with exactly what I wanted within the same day. It was nice that I walked in the front door at around 5:20 and walked out with the car before 7:00pm. It was a great experience. I would recommend LaFontaine Chevrolet and Andrew Hatch to everyone who is looking for a new or used Chevrolet.

js5048

18 de jun. de 2012

My fiance and I have been loyal Chevrolet buyers for our entire lives. Every 2-3 years, we buy or lease a new vehicle for the household. This was our first experience with Lafontaine Chevrolet. Terrible customer service and sales. Mislead by the salesman, Justin Kegley. Was delayed two different times for the pick up of the vehicle due to what we were told was a small scratch in the trim that needed repair. Consistenly told me one thing on the phone and then tried to tell me another when I got to the dealership. Salesman told me I was set with the interest rate, term, etc. on the loan after he had talked to his finance guy, get there and get a whole different story. Justin was only concerned with the customer satisfaction survey. When I expressed my concerns and frustration over the delays, he threatened to not complete the sale (this was the day I was going to pick up vehicle when insurance, etc. was already set up), stating "the couple hundred dollars he was going to make from the sale wasn't worth getting a bad survey and messing up his bonus." What about the customer and the "family deal" slogan they advertise? He appeared to not care about anything but himself in this one. When I picked up the vehicle, it had been washed but was not detailed. Appears no effort went into cleaning and prepping a new vehicle. Inside was not clean and covered with dust. When I got home, I noticed paint dust and splatter on the inside trim, seats, weatherstripping on the passenger side of the vehicle. I was told only that a piece of molding was scratched and needed to be repainted. Their customer service employee Cindy Ritter called for a follow up a few days after the purchase, I expressed my concerns with the vehicle and condition I received it in and the paint issues. She was very accomodating on the phone and said the dealer would do everything to make it right. I was promised a return phone call within a couple days, but received no call and didn't hear from anyone over there for over a week. I then called them back to check on the status and left Cindy a voicemail.....no call back, instead I get a call from the manager, Keith Davey who helped facilitate my original purchase. I retell him the issues, he says he will call back....nothing again. I instead get a call from the body shop manager. Upon looking at my vehicle by the body shop manager, I was told both passenger doors were repainted. I still have not been able to get a straight story of what was repaired and why it was repaired? I continue to be mislead by the dealership when all I wanted to do was buy a new vehicle. Instead I received one that had some sort of body work done behind the scenes by the dealership. I think it's immoral that I can't get an answer out of anyone there on what happened to my vehicle before I bought it and why I continue to be mislead. I expected more for a new car purchase. There continues to be no accountability whatsoever. I have been bounced to 4-5 different contacts over there trying to resolve my issues. No one ever returns your call, you just receive a call from someone different over there and have to retell the issue every time. I am currently in the process of trying to resolve this issue almost a month later and still have not been given the time of day from anyone except the body shop manager. Save your time and money and go to a different dealership in the area and have them find your vehicle for you and do a dealer trade if necessary. This unfortunately was the first and last time I will do business with this place. This is the worst dealership I have dealt with.

jwoods01

11 de jun. de 2012

First I would like to say "What a Great Dealership"!That was the first time I was able to walk into a dealership and walk out in under 2 hours with a new car (license plate and all)! My salesperson Mike Law was very professional and really knew the products that he sold. This to me is a plus when purchasing a new car.The finance department was also very efficient in the amount of time it took for them to process the paper work and get me out the door.I would like to say "Thank You" for a Great car buying experience! I will see you in about a year to buy my new truck.Thanks,Jim Woods

obertolinda

9 de jun. de 2012

I was ready for a new car, but I felt that I would have to go a used car (even though I didn't trust previously owned cars). But Rodney White worked with me to see if I could afford that new car after all. We drove around the 2012 Sonic Hatchback (my #1 choice). We figured in a good share of my savings as down-payment along with my trade in, but the monthly payment was pretty high for my wages.Rodney suggested that I try a lease car. I was able to put a small amount of my saving as down-payment and had only a small monthly payment.Rodney White told me years ago that when it was time for me to get another car, he'd see that I'd get one. Well, it was time and I knew he would pull through for me. Now I have a beautiful new car with warranty that I can comfortably afford.I intend to send other people to see Rodney. If my customers see that I can afford to have a new 2012 Chevrolet on my wages, perhaps they will find they can afford one too.

marysmith085

7 de jun. de 2012

I would like to personally thank Keith Brothers, Rick Rodriquez, and Linda Napier on helping me to purchase a vehicle. They made it possible for me to get a vehicle even with a foreclosure on my credit and bankruptcy on my co-signer's credit. They made me feel very comfortable, they were courteous and prompt. I could call Keith and Rick at any time, they listened to me and did not try to force me to get any vehicle that I did not want. They really work for the purchaser not themselves. I would recommend this dealership to anyone. As long as you know what you want, they will let you know what is needed to get it, and see you through to getting it. Thank You Lafontaine Chevrolet!!!!!

Brendan Hill

3 de jun. de 2012

Without much prior interaction, Paul Meier seemed to know me very well. Not only did he remember what car I was driving (Saturn SL1), he used this knowledge to call me about a special discount on the purchase of a new car. I was able to see Paul as more than just a salesman. He was someone I could trust, like a friend. He gave me his business card and told me to call him if I had any questions. Sure enough, I call him not long after I started driving my new car with some questions, and he continued to assist me even after his sale. Paul seemed to know exactly what I wanted on the car without me even telling him. Not only did his knowledge exceed my expectations, but so too did his intuition. This allowed Him to provide me with a car that matched my personality. I would tell him I like to make long road trips, drive fast and have a good time. As vague sounding as this is, he would expand on it and offer me suggestions I never even thought about.Steve Taylor was also very helpful in issuing me a warranty to cover my electrical devices in the vehicle. I was not sure how many miles I would drive per year, but he did the calculation and we came to a mutual agreement shortly thereafter. Overall, my experience has been completely satisfied and I would highly recommend this dealership to anyone looking for someone they can trust. The car runs smoothly and I feel I've owned it for a month, rather than a couple days because I've been driving it so much.

mattshawn06

24 de may. de 2012

i have to say that mike law did a very good job at making sure i was happy... i would send any one to him.. he was great...

aatarget

18 de may. de 2012

Was a great experience at the Dealership there was no high pressure sales pitch. Contact was started online and proceeded to a phone call, finished with meeting in person and finally writing up the deal.

thurmdetroit

6 de may. de 2012

closjng deal on vehicle was quick hassle free and efficient. I'm pleased with the service.I feel confident in the decision I made to purchase a new vehicle from lafontaine chevrolet. Keep up the good work guys.

ashchris

3 de may. de 2012

I was very pleased with my whole experience at LaFontaine Chevrolet. They definitely care about the people they deal with. Excellent staff. I would recommend this dealership to everyone. Mike Law was great, from beginning to end.

sdagastino

24 de abr. de 2012

This was BY FAR the best experience I've ever had at a dealership. Paul Meier kept in constant contact with me and was great to work with. He went WAY above and beyond to get me into my new car, which I absolutely love. It was definitely worth the drive to Dexter from Clinton Township!! Thank you LaFontaine and Paul Meier!

j teall

21 de abr. de 2012

in the search for a used car i have been to many other dealers in the area of jackson & ann arbor & lansing mi. and i can say that my experience has not been satisfieing that i would recommend the other dealers that i have visited . until i recieved a call from MIKE LAW at Lafontaine cheverolet in dexter mi. i was searching the web. and got a call from mr. law he ansewered all of my questions . so i went in to dexter lafontaine cheverlot and he was the most polite sales man i have delt with in my search for a used auto for my wife he showed me numerous vehicles and recommended a car that fit our needs. they gave me the best trade in value and a very fast closing on my purchase i was very satisfied and i have recommended this dealership and i will tell every body that asks me how MR. law & the managers at lafontaine cheverolet made my purchase simple and easy in a timely manner . THANK YOU james teall of munith mi.

vickihiggins

13 de abr. de 2012

We have always been quite satisfied with this dealership, we would not go anywhere else. Paul is exceptional and Steve is very personal and helpful.

Impalaman

11 de abr. de 2012

For the last 38 years I've drove only 70's cars, so it was a bit of a learning curve when looking at the newer cars . Mike was very friendly, patience and extremely helpful as I when though the process of juggling price, condition, year, make, and model trying to deceide on a car. I finaly chose a 2011 Impala. I could have bought this car anywhere and had test drove other cars at other dealerships. But I was drawn back to Mike and his ability to work with me on any lingering concern that I had about purchasing a car. Mike made sure I meant Tom Dutton of the service dept. and sent up my 1st maintenance appointment, this way I would be comfortable right from the start when servicing the car. Even after the sale Mike went out of he way to find a extra sent of keys, and solve or anwser my questions that have come up. I would and will recommend to my friends Mike Daley and LaFontaine.

gavindefer

9 de abr. de 2012

For the past 14 years I have purchased all my families vehicles (approx. 7) from the same dealership with the exception of 1 which my wife purchased. I recently went back to that dealership and was treated like a number vs. a loyal customer. I was in the market and buying but it wasn't going to be from that dealership again. I decided to try my luck driving from dealership to dealership to see how long it would take to get that warm and fuzzy feeling we all like to have when spending thousands on a new car. I found that when I met Mike Daly at LaFontaine in Dexter. Mike and I had a very frank conversation about my expectations and Mike exceeded every one of them. Since purchasing the vehicle Mike has went even further to call and see if my wife was surprised when I showed up with the vehicle. His professionalism and attention to detail has earned Mike all my future business and I will gladly continue to pass along his contact information to anyone who is looking for a vehicle. It's good to know there are still salesmen out there that pride themselves on customer service and treat people the way the deserve to be treated. It's my hope this will get passed on to a person who can shake Mike's hand as I did and say thank you because this dealership has an exceptional employee that needs to be recognized.

biteme52

30 de mar. de 2012

I was very pleased with my whole experience at LaFontaine Chevrolet. They definitely care about the people they deal with. Excellent staff. I would recommend this dealership to everyone.

bethwils

29 de mar. de 2012

Justin, You were fantastic!!!You never pushed me or talked fast to me, which I hate. You were very forthcoming with me and gave me the patience that I needed. This was a big step for me and you answered all my questions gently and also my son's Nathan's questions, who was there for my moral support. I would highly refer you to any friend, family member that is looking for a new car expereience. I thank you loads for all that you have done for me. You are the best. Beth Wilson

jillAtchley

25 de mar. de 2012

I have always heard Lafontaine was the place to go to buy a car. It didn't matter who I talked to young or old, they all were happy loyal customers. So needless to say, I went to Lafontaine to buy a new car. Well, that was the BEST decision I have ever made! I was truly treated like a family member. From the minute I walked into the place I felt like I was the only customer. I was treated with respect. Tony Duncan was my sales expert and he was fantastic! Also, it was great to see everyone working as a team. They were very professional and efficient. BOTTOM LINE GO TO LAFONTAINE!!

dswest

1 de mar. de 2012

Awesome staff! Competitive pricing, quick service. Mike Daly was fabulous. Went out of his way to give us best deal with great service. Mike was persistent, but not pushy. Steve got us a better warranty at a better price than offered thru Chrysler.

cpizzoli

23 de feb. de 2012

Always the best car buying experience at this dealership and always the best sales specialist with Rodney White. Have bought my vehicles here for over 15 years and still keep coming back. The people are friendly, the car buying experience is seamless and you can tell they mean what their signs say when they talk about the Family Deal. Oh...the price is always the best too!

Carrie1234

12 de feb. de 2012

Robert Halfacre was the best salesperson ever! Being a younger woman I thought going into a car dealership I would be taken for a ride. Robert never once made me feel uncomfortable or pressured during the process of getting my first lease. He was very patient the whole time, and gave me the best price for me Malibu. My family had been long time customers of another dealership but, I gave this dealership a chance. It was by far the better deal! I would highly recommend this dealership and Robert to any friend or family member.

jharvey225

5 de feb. de 2012

I went to six different dealers LaFontaine had the most competitive pricing and best customer service in the area. Rob went out of his way to find the best vehicle that fit my need at a price I could afford.

dmbrew8k

31 de ene. de 2012

they where very helpful to get us a new car and have benn very happy that we went to them for a new car will all was go to them every time

rahemphill

19 de ene. de 2012

Excellent customer service! We recently purchased our second vehicle from, Tony, at LaFontaine Chevrolet. He went out of his way to make our buying transaction smooth and we left confident that we had gotten the best deal, once again. We will continue to refer our family and friends to LaFontaine, as our salesman and the sales manager provided customer service that is second to none.

ralexa

20 de dic. de 2011

I want to take this time to thank Ron Petke, Linda Napier and Keith Brothers for the wonderful service I received today 12-20-11. the three of them made it possible for me to purchase my first newer vehicle today( 07 Saturn ION). I had the most relaxing overall experience and prompt fast service and they had answers to all my qustions. I was able to drive my car off the lot the same day that I went and within an hour of me walking in the door I knew I was approved.

stephcran

19 de dic. de 2011

I wanted to take a few minutes to send rating to let other know how wonderful the customer service is at LaFontaine. I am a new and now lasting customer. Linda was very meticulous and friendly via phone and in person. I was truly satisfied when I worked with James Curtis. As we sat at his desk I tried to remember his look a like well that's right (Chuck Norris). After about an hour I knew James was working to get me the most affordable deal. I would be purchasing this vehicle for my daughter and six month grandson which had just been in a semi head on collision this would a very important decision . James listen to my needs and the recent bankruptcy. He instantaneous begin negotiation with his boss and finance company. They worked out a spectacular deal with a warranty I couldn't resist. Thank you James I hope your foot heals and you'll be back riding soon. Your customer service has already invited me back so see you soon!New and Lasting customer,Stephanie

johnnyangel1246

13 de dic. de 2011

I WAS SO VERY HAPPY THAT I FINALLY MADE A RIGHT CHOICE BY DRIVING THE 50 MILES TO LAFONTAINE CHEVY FROM MY HOME IN ST. CLAIR SHORES. TONY DUNCAN AND THE REST OF YOUR TEAM TREATED ME THE BEST OF THE 25 NEW CAR BUYING EXPERIANCES I'VE HAD IN MY LIFE,,KEEP UP THE GREAT WORK , THANK YOU ..JOHN BUHRIE

Sue Orosey

15 de nov. de 2011

I appreciate the promptness and friendliness of Mark and Dan for finding and delivering my Cruze to Milford. Henri K was my dealer at Highland and was also extremely helpful and prompt in finding the car I wished to lease. All the paperwork was in order and ready to sign. I have always liked the service I have received at LaFontaine Highland and will certainly continue to do business with them.

kathylancaster

9 de nov. de 2011

VERY HELPFUL, FRIENDLY, AND WENT OUT OF HIS WAY TO HELP. AND MARK DELIVERED OUR CAR AND HE WAS THE BEST TOO. THANK YOU ALL

dparish

15 de sep. de 2011

I viewed the online site and saw 2 vehicles that I was ready to purchase. I had previously been pre-approved with my credit card company Capital One at a previous dealership. I decided to decline that sale because the vehicle did not suit my needs fully but I was aware of the interest rate they were giving me. I received a mailer from Capital One but this time using this dealership because they have a special relationship. I talked to Linda and she wanted me to "come in" when I asked what my interest rate would be. She told me I had to pick out a vehicle and they had to know the price. Well the two cars I wanted were almost exactly the same price. I called the LaFountaine Honda location, which is where I get oil changes and other services for my current Honda Accord. Michelle (who is great) told me that I could fill out the LaFountaine application and she could fax it to the Chevy location. Seemed to be easy enough. Well the Finance manager would not accept her application because he did not trust that location. I don't know what the problem was but I felt like I was stuck in the middle and my needs were not being met. To me the LaFountaine Chevy dealership seems to be very unreasonable and a total waste of a persons time. If you want to get good service use another location. I am ready to purchase a vehicle and just want to know what my interest rate will be, full disclosure. I didn't ask for the run around and bad customer service. Not very "Family Friendly".

cotton715

14 de sep. de 2011

From start to finish this experience was GREAT!! I have never had a car delivered to me before and I felt special. Tony did nothing but help me throughout this entire process. The two genglemen that brought my car were very helpful and made sure that the car was clean and even put my plate on for me. Thanks again for the experience and I will definitely recommend this company to my friends.

zzr4u2nv

1 de sep. de 2011

My wife and I came in to look at cars at the LaFontaine dealership with no real intention to purchase....Robert Halfacre came out and greeted us and instantly came off as being himself which makes all the difference in the world to me. He never seemed fake, corny, or like he was reading from a script like so many car salesman that I've encountered before. This to me makes a HUGE difference in wanting to purchase a vehicle from someone! After talking with Robert about our interest in possibly purchasing a Chevy Cruze or a Malibu, he took the time to show us several different vehicles with the options we were looking for, all well trying to help us get the ideal pricing that we were looking for.When it was all said and done my wife and ended up purchasing a Demo model 2010 Malibu that had all the options that we were looking for. Since the car was a demo and had 7k miles on it, we were also able to get it at a price almost equal to the Cruze that we were looking at purchasing! This allowed us in my opinion to get a much more vehicle for our money when considering size, power, and options. My wife and I both feel that Robert was a pleasure to do business with. I will most definitely recommend him and LaFontaine to anyone I know looking to purchase a Chevrolet vehicle!

emcwiz

31 de ago. de 2011

Jeremy the salesman was aces! Helpful, courteous, willing to work with trade-in for newly delivered 2012 Cruze. Interest rate was excellent, overnight test drive, Steve delivered the vehicle, paperwork and everything to my daughters home, very helpful, happy and made for an excellent experience...I highly recommend these guys!

kirklaw

22 de ago. de 2011

Having not bought a new car since 2002, we had a lot of unanswered questions in our minds about what we wanted. My wife and I basically started from scratch and almost felt like this was the first car we had ever bought, because things had changed so much with the technology, saftety concerns, warrantys, incentives and so on.Robert took alot of time and was very patient with us as we asked questions over and over again. Some of these questions I'm sure he answered several times. He always gave us very detailed info and answered every question that I had, some of which may have seemed trivial, but gave us peace of mind.From the moment we walked in to the dealership, we never felt any pressure to buy. In my past experience with car dealerships (not LaFontaine), it was almost worse than going to the dentist. Something I really didn't want to do. Again Robert (and all the staff for that matter)made it comfortable to look and carefully weigh the options of several models.Thanks to all involved for making this a more pleasurable experience!Kirk and Karen Lawrence

Bradhasoil1

10 de ago. de 2011

I am a professional in the customer service business who strives to exceed my customers expectations all of the time. Unfortunately I often find it difficult to find business that have the same priorities as I do when it comes to customer service, but that was not the case at LaFontaine Chevy. All of the individiuls at the dealership exceeded my expectations from the moment I called them regarding a vehicle that we saw on thier website, all the way through the purchasing process. Mike Law our Sales Consultant was, humble yet confident, patient and very well informed regarding all aspects of the vehicle we purchased and truly made the difference of where we decided to purchase our vehicle from.

Mary C

8 de ago. de 2011

This was the first dealership that my husband and I have visited that turned out to be a positive experience! Mike Law was excellent to work with and we felt comfortable making the decision to buy our car there. The customer service was second to none!

gfpoprawa

29 de jul. de 2011

The car they gave is nice but I pointed out to Keith Brothers that the CD player is broke and does not work. He said he couldnt do anything to help me. I find this service not as honest as it should. If iam going to pay all this money for this car I should at least get operational equipment even if its cd player. IM not so happy. Also, I asked James Curtis for the CARFAX on the 2007 eclipse andhe didnt let me see it. I am not happy. Linda Napier is a very nice lady and she provided friendly service.

pd07hathorne

26 de jul. de 2011

My husband and I never go to a dealership when they are open. Why? Because we don't want to deal with the looking out for their selves, pushy, slick talking, trying to make a quick buck sales agent.When we met Tony Duncan 8:45pm Monday night at Lafontaine Chevrolet it was a breath of fresh air. He gave us time to look around then he greeted us promply with a smile and a hand shake. We explained what we were interested in and our situation. Our goal was to buy a brand new Chevy Equinox and be in it by the end of August. He was honest and didn't beat around the bushes when we asked questions. He treated us with respect like family and instantly we knew we were in the right hands. Tony said he would get us the best deal and take good care of us. He did just that!Things changed quickly and we asked Tony for a Credit Application which he sent to our e-mail Wednesday. He worked hard and went over every option and kept us informed by phone. Saturday afternoon the papers were signed and we were driving home in our brand new Chevy Equinox 1LT. Before we drove off Tony was very informed on all the lastest technology and features of our Equinox. He actually took the time to show us how to program and work everything. He also went and got our 2 year old son some apple juice and gave him a little race car to play with! Tony Duncan went above and beyond all our expectations! We are Extremely Happy with our purchase! We will be back to see him for our next purchase!We love Lafontaine Chevrolet in Dexter, MI. Their hole staff was friendly, inviting and greeted us when we came in. My husband and I are definitely referring our friends and family. I couldn't wait to write a review. Matter of fact we are going to take our Brother there this Saturday. We live 45 minutes away and it was definitely worth the drive. We would drive 2 hours for their service! Thanks Tony for taking such good care of our Family! Your a Blessing! God Bless You and everyone at Lafontaine Chevrolet.Remember to ask for TONY DUNCAN and tell himthe Hathorne Family sent you ;-)

jksunflowerb

26 de jul. de 2011

My husband and I went to a couple different dealerships trying to trade in his truck that was costing us way too much money for a family car since we are due to have a baby in September. No one was willing to help us because our credit was bad. My husband called LaFontaine in Dexter and spoke with James Curtis and he guaranteed my husband that he would drive away in a newer vehicle. James was right! James got us into a mini van that's perfect for us and he was able to keep the monthly payments around the same amount that we were paying on the truck!!

lirish

25 de jul. de 2011

After coming off of a bankruptcy we were very nervous about trying to get a new car..everyone was very polite and curtious and made the nervousness go away..even though we weren't able to get as low of a payment as we would have liked, I don't htink we would have been able to do better anywhere else. We were given great advise on what to do so that we can lower the interest/payments in a years time..most places wouldn't "go the extra mile" for customers. We will be back when we have to get a new car - hopefully not to soon though, 1 payment is enough for us :-)

gpoprawa

23 de jul. de 2011

I found Linda Napier to be very persistent and welcoming me to a chance at buying a used car despite my fair credit. James was very though and knowledgeable about the business on used cars and financing requirements. I learned more information from him I did not know in the past. I was very glad that james and keith allowed me to get a car i really liked eventhough i couldnt get the one i had in mind. Keith Brothers was very efficient with the finance paperwork and I felt comfortable around all three of them. Three gold stars for all of them!!

kbates1965

19 de jul. de 2011

I am so very pleased with my experience with LaFontaine. The customer service there is superb. My experience was great from the first contact. I have already started referring people to that dealership. They were very patient with me and went out of their way to help me get into the vehicle I desired, therefore I will go out of my way to bring them more customers by creating a new and used car campaign. When you find a company that has excellent customer service you go out of your way to get to them. Along the way you may pass several dealerships but you will travel out of your way when you are treated as if you were royalty. That is exactly how James Curtis made me feel.

Tillie999

14 de jun. de 2011

I brought my car in for service - some standard stuff like an oil change - but mostly because of a strange sound I heard when making slow turns and because my front headlight somehow had water condensation on the inside and the yellow reflector in the light had popped off and was rattling around. I Received *excellent* service! Troy in the service department went above and beyond to provide for all my concerns. I don't feel like a "customer" at LaFontaine -- I feel like a neighbor.

kcarr1

14 de jun. de 2011

Tony Duncan at LaFontaine Chevrolet went above and beyond to make sure I got the car I wanted at the price I could afford. He was very professional and curteous and explained everything about my new car to me. I love my new Cruze!! I will definitely recommend Tony and LaFontaine to anyone looking for a new or used car. Thanks.

bienko77

3 de may. de 2011

I purchased a new 2011 Chevrolet Cruze from Robert Halfacre. Robert facilitated my vehicle trade-in and the delivery of my new vehicle. He coordinated the delivery of my new vehicle from another dealership just so that I would received the exact color and options that would make me happy. Not to mention all of this on a rainy, holiday Friday all within a few hour period. Now that's fast! Robert made the new car purchase experience less stressful and a pleasant experience. I would highly recommend Robert and would like to extend my gratitude to the entire LaFontaine Chevrolet crew in Dexter.Sincerely,Brad Bienko

positiveimage06

8 de abr. de 2011

I bought a 2010 chevrolet Impala from Mike Law and from the beginning I sat down and began to have conversation with Mike, I knew it was a good deal and i was in the right hands. I liked that he jumped right into getting to know me and my situation. He was precise and straight to the poin t he let me know what he could get me in how much it was gonna be. He even let me drive it off the lot that day because he knew that the car i was using as a trade in was junk. By pulling some strings and jumping through a couple of loops i was able to get into the new chevy impala 2010 within a week. Whenever you go to Lafontaine Chevrolet in Dexter make sure you stop at the first building to your right first desk to your left or if you have bad sense of direction just ask for Mike Law

laurynbrennan

7 de abr. de 2011

Mike was awesome! I am so thankful to have worked with him! He really knew what he was talking about. He got me a great deal on my new car and brought it all the way to me! I would absolutely work with him in the future. I wish more people in sales were like him!

RPluvsherEquinox

3 de abr. de 2011

I purchased my 2011 Equinox form Tony because he took alot of time to make sure he found the car I wanted, took care of the financing and made sure I was informed on my new car as much as possible. The other dealership I was referred to overpriced me on the same exact car...!! He went out of his way to have the paperwork signed and knowing I can purchase a GMC,Buick, Cadillac or Chevy from him is great becasue I will refer everyone I know to him. Not only because he is SUPER but he made sure I was in the payment I could afford! I love my new Equinox!!!Thanks to Tony, Nick, Angela and Shad!

tmac10184

31 de mar. de 2011

I was a first time buyer and Mike did an excellent job walking me through my first purchase. He was upfront and honest with the pricing and told me what I could do to get the most for my money. I ended up with a great deal and Mike helped me meet my budget. Wouldn't go anywhere else.

martinmo

30 de mar. de 2011

I have been buying cars for 20 years and this by far was the best experience I have ever had. In the past it was difficult to feel comfortable when walking into a dealership. Not the case here..very relaxing experience. Thanks again to Stacy for her excellent customer service. Go see her for your next purchase!!

dgest

27 de mar. de 2011

The overrall experience at the LaFontaine dealership in Dexter, MI was exceptional. Mike Law was the staff member that assisted my wife and I and he did a fantastic job. We had our three children with us at the time and he was very accomodating to our every need. Mike was attentive and professional throughout the entire process from greeting to goodbye. I liked the fact that they were not pushy and that they gave us personal space. It wasn't about the sale, it was about making the right choice for our family. I thought the business transaction went as smoooth as any transaction we have ever had. It is because of the wonderful experience my family had with Mike Law and the LaFontaine staff that I would highly recommend this dealership to anyone.

Sherry Stebbins

22 de mar. de 2011

I was greeted by Robert Halfacre as soon as I walked in the door. He asked how he could help me, I responded that I wanted to buy a truck. He listened to what I said about price, monthly payment range, and the type of truck that interested me. Less than 2 hours later I drove away with the truck of my dreams, in the price range I expected. He and his dealership worked with me on my trade-in to everyone's satisfaction. I will certainly be recommending family and friends to this dealership! Sherry Stebbins

srunyon1

20 de mar. de 2011

Everything I could possible ask for in getting a new lease was taken care of. The whole process from start to finish was very easy and not time consuming. The employees were extremely friendly and effecient. I would highly recommend this dealership!

jesslech419

11 de mar. de 2011

Especially wonderful service. Ease of lease. Made the leasing and test driving experience convenient by delivering each vehicle to my home each time. The service by LaFontaine puts other dealers and dealership to shame : ) I already absolutely LOVE the malibu and am happy with my decisions: vehicle, color, interior...EVERYTHING!

wmcelway

10 de mar. de 2011

Overall it was a great experience. I was pleased with the employees persistanceof getting me the vehicle I wanted. My daughter purchased a vehicle two weeks previous and was satisfied with the service and the vehicle and recommended I try te same dealership.

MXZER

28 de feb. de 2011

I have purchased 2010 Silverado, Leased a 2011 Malibu and helped my daughter lease a 2011 Malibu. Tony Duncan was the saleman on all three vehicle's. Tony did a awesome job.The best thing I liked about this dealership, That there was no pressure in buying or leasing the vehicle's. Tony was honest and gave the best price right up front. I would recommend this dealship and Tony Duncan when buying or leasing a vehicle.

edwash

17 de feb. de 2011

I had a great time with Lafontaine. We test drove cars while getting an oil change and then one month later my wife surprised me with one of the cars in the drive for valentines day. Over the next three days, they helped me decide on a lease verses a purchase, as well as a personal lease or thru my work place. I had a great time and I thank all of them. By the way, the car is also phenomenal!Ed Washabaugh

conbail

16 de ago. de 2010

I was also treated like a pieace of dirt from Nick Rose. After going to the dealership and driving from New Haven Mi to Dexter I was first greated by James Curtis who was pleasent but under the circumstances would only show me a mini van and would not give me a price on it. So then he had Nick rose the finance manger come in and not only did he yell my credit score to try to embarress me he treated me with such disresepect i walked out. My husband stayed because they made it sound like we would be lucky to get this mini van. I just wanted to no the price but got yelled at. He downtalked me and while waiting in my mothers car another couple came up and said he told everyone i was kicked out of the propety. The women and man that were friends with the first salesman James Curtis and were so upset they sat and complained to James Curtis for at least a half an hour on how rude Mr. Rose was. Then they told me he was talking to them about me. Sad but true they also told me how sorry they felt for me because they heard how Mr. Rose tried to downtalk me and yell at me. I never in all my life have been treated so badley by a sales person and my mother who let us use her car to drive out there told me that if we left she would co sign for us at another chevy dealer because she was so upset by the way were treated, so I went back in and told my husband lets leave. We went outside to talk and there came the 2 salesmen about 20 seconds later wanting to show me something else. It was a 2004 Saturn suv. I told Mr. Rose that i would work with Mr. Curtis but i would not work with him as he was so rude to me. Anyway the deal went through but i was also told that they were throwing in a 2 year power train warrenty wich i found out they charged me 1800 for after my husband signed the paperwork. After agreeing to Mr. Curtis we would take the suv i went back in the car because my husband would be signing paperwork with Mr. Rose and thats when the couple came and were also complaining about Mr. Rose and told me he was telling everyone he kicked me out. The deal was finished i had a terrible exsperience but i had a suv being dealiverd the next day. Well the suv broke down about a mile from our house before it got to our house. I thought chevy dealers had to do a certain amount of checkpoints on vehicles before they sold them. Well Mr Rose finally after my husband called him about 5 times told him the suv had broke down but said he would be sending us another car to drive while they fix it. Well that was the deal breaker. We refused the car. We put a stop on the check and called Mr. Rose who was very rude and told us we had to come in and drive another hour and a half to get out of the deal. When going back and dealing with Mr. Rose again he yet again acted rude and his first remark was when my husband asked if he had to sign something was no i dont think so but we still have your check for 4000 with a grin on his face like that was his money. At that point i told him the check was cancelled the day before wich he was so mad he actually turned beat red and made my husband go to garage part of the business and get a screw driver to get our plate back. We were told by a few of the mechanics that he treats everyone like that and were not the first people who he has done this to. We have leased before from Lafontaine and had no problems and have only heard good things about them. My husbands family only buys from them and are loyale customers they dont by from Dexter dealership though. I hope this gets in the right hands as i will be righting letters to the Lafontaine family because i really downt a family that has done so well would want someone treating customers so rudely. Mr. Rose yelled to everyone how bad our credit was treated me with so much disrespect i was in tears and when we asked for the gentlemen who we thought was our salemens when we called about 20 times to set up the deal he called him a stupid idiot and said he didnt no what he was talking about. He is there finance manager and he's cutting down his own team of employees? Well the good news is that after all of that and with my husband forcing me to go with him we went to Matick chevy on Telegraph road. We first of all were treated with respect and not yelled at i was told exactley everything up front and when i asked a question in was answered. We did use the same finance company that Lafontaine wanted us to use but amazingly enough when they ran our credit the next day not only did we have to put less money down our interest rate went from 25 percent to 18 percent. My sales men and the entire team treated us as though we were people with millions of dollars and not people who had a bad run of luck and where trying to improve there credit. I was told that i should be asking questions and they were willing and happy to answer them and also told me i was one of there fastest and least complacated deals for someone trying to regain a good credit score and bought a beautiful car and actually got one that had a 2 year warrenty on it. Like i said i will be righting other letters because i dont want what happend to me that day and the other couple who wanted to buy a car to happen to anyone else. In my ipion Mr. Rose not only tries to intimadate his customers but acts like your lucky to buy a car from him even if it doesnt run and breaks down. Hes rude and when i told Matick chevy how he told other customers how he kicked me out when he didnt and how he cut down his own sales team they told me it was unethical and he probably would not last long but that i needed to let the lafontaine family no what happened. There is more like the next day after my husband took our plate off the car we were no longer purchasing he ran into a guy he new from school because Mr. Rose went and took off into the new car department so we couldnt find him and ran into a guy he went to high school with and he told him that Mr. Rose went into the new car department and was running his mouth over there i quess asking questions is not allowed when your handing a check for 4000 and being treated with respect is out of the question. I quess Mr. Rose cant stand the fact that i didnt trust him and wouldnt deal with a man that treated me so rudely, he himself needs to take some classes on not only respect for the customers but his fellow employees. Thank you for reading this and i would really appreciate a response. Kelly Dooley-Ralston

TO11MTM

7 de ago. de 2010

Was very intersted in a vehicle that was listed as in stock. Called friday evening to make sure it was still in stock and was told that it was.Arrived within an hour of the store opening the next morning only to find people taking delivery of the vehicle. I was told that the people in question had been worked with throughout the week to finalize their purchase. The salesman that attempted to work with me was extremely rude and condescending. When He asked if I would consider another vehicle, I said most likely not, at which point he said "What if I could get you an 06 Corvette for 4500$," with obvious sarcasm in his voice. The entire 10 minutes spent at the dealer left us feeling treated poorly.I have never been so poorly treated by a car dealer in my life!