Cedes

7 de nov. de 2016

Called in for customer services for Kia and Hyundai Answered. The woman working that day, insisted she could not help us, and would not give us anyone that could. She would not even give us the name and number of her supervisor so we could file a formal complaint. She told us "to think before I speak to her," and told us "I will talk to you however I want", she lied to her manager about what happened and said we got escalated first when in fact she made the comments that caused escalation after she said them. Called the manager today, and before he listened to the pre recording of the phone call tried to tell me what happened based on what she had told him. Not professional. There are way better ways to handle things than to talk down to people. As a her supervisor, after while speaking to him continued to defend his employee whom was extremely rude, and disrespectful. Will not recommend Hyundai service to anyone!

kelleysands

4 de nov. de 2016

I had a very good experience at Lancaster Huyandai. I would definitely go back and would recommend my friends. Hope that the service department is just as good

si2mplbusiness

28 de oct. de 2016

Made great use of time and took care of my needs! Thx! I appreciated having little paperwork and email communication, and not waiting around the dealership all day.

Smiley2016

27 de oct. de 2016

Emily went above and beyond and out of her way to help close the deal. She listened to our needs and wants and met every expectation. She even stood late to finalize the sale. Best car sales person I've met who stood true to her words. Thanks Emily. Looking forward to working with you again in the future!!!

elenne

25 de oct. de 2016

Have been very happy with all aspects of dealership during our 4 purchases of vehicles there. Would consider additional purchases there and would recommend both the vehicles and dealership to family and friends.

randy.kelley

20 de oct. de 2016

I was pleasantly surprised how quick and smooth the negotiation was for the purchase of this car. The sales woman I worked with was very knowledgeable and friendly. She had just been to a three day conference and knew the product she was selling. The brand Genesis should be commended for having the insight to bring their sales people together for a conference so when their sales people are working the showrooms they have all the information they need to be able to convey that to potential buyers.

rdleese

19 de oct. de 2016

I was very satisfied with everything that happened to me at Hyundai on the evening I bought my new car. My son was along with me that evening to help with choosing a vehicle that was affordable within my retirement income and yet provided me with the features that would suit me best. The salesman was very helpful in making suggestions that were consistent with my needs. All my questions were answered to my satisfaction.

peiferjacquie

15 de oct. de 2016

As someone who does not care for the whole car buying experience, I was pleasantly surprised with my recent visit and purchase from Lancaster Hyundai!

jdsands2

14 de oct. de 2016

Great transaction and dealership. Very professional and personal experience. I would highly recommend this dealership and in particular the sales person. Very responsive and fair treatment.

mpclancaster

25 de sep. de 2016

Jeff the salesman and John the sales manager were terrific and sold us a great car. I look forward to the next experience. I feel like they put me in the right car at the right price. I look forward to trying the service department for my first service.

Jb24

24 de sep. de 2016

Great customer service isn't just spoken here it's experienced! From the moment we walked in to the time we drove away, and a email follow up thanking us for there business!

mshull0

17 de sep. de 2016

We believe in Lancaster Hyundai... have been treated fairly... feel there is a true sense of customer service and support. Little time is wasted there... what I call true "in and out" service in a friendly environment. This is a professional dealership with a "listen to the customer" approach.

mkrbradley

12 de sep. de 2016

My experience at Lancaster Hyundai was excellent. My salesman, Jeffrey Ober , had been recommended to me by a friend who bought a car in the last month. Jeff lived up to the recommendation in every way. He was not only very informative and helpful during the decision process but also very welcoming when I returned a week after I took delivery of my car and was in need of further instructions on the Navigation system. I also was very pleased with his sales managrer, John (not clear on his last name). He also was very helpful in making it possible for me to purchase a car at a price I could comfortably afford. They both assured me that any further questions or help that I needed was available by either phone or a stop at the showroom.

herb.noack

9 de sep. de 2016

From the time I walked into the dealership and met Mark Harrnish to the day we took delivery there was absolutely nothing he could have done more for me. After many emails and several visits we were totally satisfied with the experience. More dealerships including one other Hundai dealership I dealt with should have more dedicated salesman like Mark.Since this was my first experience with Hundai I am thoroughly convinced this is where I should have gone first. Job well done Mark and Lancaster Hundai

anny.chimeno

7 de sep. de 2016

Is the second vehicle I got from them and will be back for sure. Matt is really friendly and was able to answer all our questions and get a unbeatable deal for us.

howard.shannon

28 de ago. de 2016

Awesome. Great purchase and Customer Service Experience. Definitely see Lancaster Hyundai and Jeffrey Ober if you are considering a Hyundai purchase. Thank you for a great sales experience.

STEPHEN E GEORGE

27 de ago. de 2016

Outstanding "no hassle" experience. 99.999% satisfaction with the lease transaction.WOULD RECOMMEND TO OTHERS! No complaints at all. Everything went very well. Very professional.

brett.hamsher

18 de ago. de 2016

This was my second Sonata purchased from Lancaster Hyundai. Jeff Ober provided top notch service in the fist sales transaction which is why I returned to work with him in purchasing a second Sonata. Every staff member I have interacted with at Lancaster Hyundai (sales, service department and finance) is dedicated to superior customer service.

lorilynn721

9 de ago. de 2016

I received outstanding service once again. I was offered the choices that fit my budget . I test drove 3 cars, knew as soon as I found the one. This was my second lease in a row through the same salesman and I wouldn't go anywhere else. Customer service was outstanding .

kgrohol

4 de ago. de 2016

We had a wonderful experience dealing with this dealership.We also were very much inclined to buy through them because of the experience with the salesman Mark Hersher. Very satisfied customer.

mushconsultant

23 de jul. de 2016

Im always impressed at this dealership. Mr. Jeff Ober has gone over and beyond his job by taking my calls several times a years to to answer my questions during my first two leases I have had here. I lover the service Mr. Ober and the other staff provide me here. I now have my third leased vehicle and love it!

tonymarrero91

23 de jul. de 2016

Was a very pleasant buying experience! Love the car! Staff was very friendly and informative. Would recommend anyone to come and purchase a vehicle from there.

dsstitle226

21 de jul. de 2016

This is the 3rd vehicle that I have purchased in the last 5 years with Matt Harnish as my salesperson. Being in the service/sales industry myself, it is very important to me how I am treated during any large purchase. Matt is an excellent salesperson and a very large part of my purchasing experience. I know he is a straight shooter who tells me exactly what I need to know about the vehicle as well as making sure that I, as well as Lancaster Hyundai, feel that the best deal was struck. I wouldn't go to anyone but Matt. However, this is my last vehicle purchase.....haha. (I said that when I bought the first Hyundai).

m_luna63

21 de jul. de 2016

Very happy with all the staff, especially very happy with Emily and John. Very Professional!!! I will recommend Lancaster Hyundai to any one. The treat you with respect and care about your needs!!!

jaminpa1

8 de jul. de 2016

Awesome experience. Everyone had great customer service. Not like a competitive dealer who I would rate 0. Thanks for everything. I do not have entitling else to say to reach my 25 words. This is the first thing that annoyed me about the experience.

kitjan613

7 de jul. de 2016

good experience. Really like the vehicle. Got good discounts(veteran) and fair trade value for my trade in. Problem(holes in bumper) was resolved fairly and quickly)

rentschl

5 de jul. de 2016

As noted earlier, we have been extremely pleased with Lancaster Hyundai and Jeff Ober, in particular. There is always a friendly atmosphere with this dealer, and we feel we are getting good quality at a fair price.

lnafe

30 de jun. de 2016

I would give Lancaster Hyundai a excellent recommendation to anyone looking to purchase/lease a car. My salesman Mark Harnish was excellent. They found the color I wanted and delivered the car on time as promised

allweins2

29 de jun. de 2016

This was my first Hyundai and the experience was excellent. Emily worked with me and she was very knowledgeable and a pleasure to work with. She answered all my questions that I had. I would recommend this dealer to anyone looking for a quality and knowledgeable staff.

krmccall21

25 de jun. de 2016

The staff was very friendly and helped me find the vehicle that fit what my needs were! I would recommend them to anyone!! Mark was wonderful to work with!

afirestone27

23 de jun. de 2016

Working with Jeff to find the perfect car was awesome he went over everything and helped me make the right choice. He did his best to get me the best deal. I am so happy too have purchased my first car on my own through hyundai!

bakessle

17 de jun. de 2016

Hyundai customer service is the best! It has been an excellent experience! I love my new Sonata and am happy to share my experience with others!

neilabugov

17 de jun. de 2016

good not be happier with the way I was treated from the beginning of the introduction of the dealership to the introduction of the car , then the test drive to the introduction of the various departments and the signing of the agreement.to the total explanations of the functions the the car.

skeene2103

10 de jun. de 2016

No buyers remorse, very nice buying experience. I have recommended Lancaster Hyundai to other people I love my Sonata I look forward to a very pleasant working relationship with the Dealer

robertsvicki1956

9 de jun. de 2016

jeff did not pressure me and took his time explaining things. I felt comfortable working with him. He helped me get a good deal 3 years ago and on this new sonata

kdubois635

9 de jun. de 2016

Matt Harnish was 100% professional and very service oriented throughout the entire process. I would highly recommend anyone interested in a Hyundai call Matt. The gentleman, (Al?) who assisted us through the lease process and paperwork was informative and well prepared. Wonderful Experience!

randyr811h

2 de jun. de 2016

We went in for a used car and ended up doing better getting a new car.Mark did an excellent job steering us to the right car for us.

rlshue

25 de may. de 2016

Met my needs in a timely fashion. Curtious and listened to what I wanted. I had to ask for a higher price for my trade in but they worked with me.

onecraziedancer

24 de may. de 2016

I absolutely enjoyed purchasing my vehicle from lancaster hyundai! They have a fabulous team! I will recommend to anyone I know. Best first car buying experience I could have asked for!

butlerkb25

19 de may. de 2016

Jeff was very personable. During our transaction, I had to have emergency surgery. Jeff was very considerate and help me get the paperwork done quickly and painlessly. It was enjoyable experience as always. This is my third Hyundai. You have a customer for life!

jojofuller1958

14 de may. de 2016

Excellent customer service from Mark Harnish and al. They were very helpful and informative. Very professional and stayed on top of things.would deal with them again

matthewrote

14 de may. de 2016

HE WAS VERY PROFICIENT AND PROPER. HE UNDERSTOOD AND WORKED WITH MY BUDGET TO HELP ME FIND THE CAR THAT WOULD HELP ME WITH MY PERDICUMENT AND THE THE SHORT TIME LINE I HAD TO RECEIVE THE CAR.

jkeith1

13 de may. de 2016

Hats off to LCM - Hyundai staff and dealership for the best experience on purchasing the 2016 Sonata. All staff were courteous, considered and offered a no hassle experience.

kimjlancaster

6 de may. de 2016

My time spent at the dealership was made easier than I thought. Buying a car can be stressful but the people I worked with there made it stress-free. I worked with Jeff Ober, he was easy to talk to, he answered any and all questions and/or concerns I had without any problem. He always said that whatever I decided he wanted to make sure I was comfortable with my decision.

kweather

4 de may. de 2016

Fast service and help . Got us exactly the right car and discounts of Armed forces. We owned another Hyundai and this car didn't need any major work. Reliable cars and the best warranty and roadside assistance.

lcasebeer

4 de may. de 2016

Absolutely spectacular vehicle. My wife loves it. Very pleased with the entire transaction. Never looked at a different brand. Have been driving Hyundai for years and they just keep getting better and better.

vickys0

30 de abr. de 2016

The people at Lancaster Hyundai are fantastic! This is my second car I bought there. Mark Harnish is not a pushy sales person and was very helpful and patient when explaining all the new buttons and technology on my new car. Dave and the service people are great to deal with - They explain everything that was done to the car. They give me heads up if something should be or will need to be replaced/fixed in the near future.

lklauber

26 de abr. de 2016

Comparing all the like cars on the Market, Hyundai was the best Value with most features. The Lancaster Hyundai has a great selection and will get you what you want!

danz4414

26 de abr. de 2016

I would like to really let everyone know that Jeff Ober new car salesman who works at Lancaster County Motors does a excellent job with his customers. He really did a good job at going over everything with me and he made me feel welcome.

denue

19 de abr. de 2016

Overall outstanding service, much better than I expected in the short period of time between decision to purchase and vehicle pickup (less than 3 hours).

ks1486

8 de abr. de 2016

Excellent customer service. Staff was very knowledgeable and willing to do whatever they could to make me feel comfortable. Definitely a great first time car buying experience.

junypatpr

7 de abr. de 2016

Are sales person was awesome. Helped us with a good month payment and with a nice beautiful car. We are happy she help us accomplish getting this new car.

elenne

25 de mar. de 2016

Please refer to my previous response to a early request for comment, my wife and I thoroughly enjoyed our experience at this dealership when purchasing both our cars.

Steve1956

21 de mar. de 2016

This was the 5th Hyundai our family has purchased at Lancaster Hyundai - they always deliver the best combination of customer service, respect, a fair deal and a no pressure sales experience

Lisa1962

11 de mar. de 2016

Came in on a snowy night and walked out with a great new car. Awesome customer service. Great price. I would recommend Lancaster Hyundai to anyone.

Matt3123!

29 de feb. de 2016

The guys at Lancaster Hyundai gave me a great price and had all the paper work ready when I showed up. Fast and easy makes a great customer experience. I would definitely buy here again.Nice Job!

Lisa1962

28 de feb. de 2016

My husband and were car shopping for our daughter and John directed us to Jeff Ober who my husband dealt with before. We ended up with 2 new vehicles, a 2017 and 2016 Elantra . Jeff is so friendly, effecient and knowledgeable. He is very informative and easy to talk with. We love our new babies and recommend the dealership to anyone who is looking to buy.

RANSING2907

19 de feb. de 2016

Everyone that I've ever worked with is professional, friendly and honest. I love the cars and the service at Hyundai. They are a great group of people to work with!

RUBEN

12 de feb. de 2016

Just bought my second car, and I had a great time, unlike my first time. Jeff Ober really eased the work and made it fun. I honestly would recommend everyone to go see him at Lancaster Hyundai, you'll have a good time, while getting a great ride.

BEACHBUM530

10 de feb. de 2016

My husband and I were very pleased with our experience at Lancaster County Motors. Our salesman was very helpful and worked with us while we navigated the process of dealing with our insurance company.

CRH164

8 de feb. de 2016

Great service, friendly, straight forward. Sales group was very helpful to get me the best deal as possible. I would go there again and recommend them to others.

ELIZABETH.HECHTWORK

5 de feb. de 2016

They got me a great deal on my car and considering I'm only 19 and have no co-signer, they really worked to find me the best deal! I love them.

J Mentor

3 de feb. de 2016

This was my second new car purchase from Lancaster Hyundai and I would never purchase another car from any other dealership. The level of customer service is amazing. I dealt with Mark Harnish during both purchases, and he truly cares about you as a customer. He will answer any question in great detail and he treats you as a person, not just another sale. I would highly recommend purchasing a car from this location. I can say from experience that you will be beyond satisfied with how you are treated from the moment you walk in the door until the moment you leave in a new car. Mark Harnish, without a doubt, is the one to see at Lancaster Hyundai. The dealership itself is amazing and this is the place to purchase a new or used vehicle.

SHEILA.PERRY

28 de ene. de 2016

I just bought my second vehicle from this dealership. My first vehicle was a brand new 2005 Hyundai Sonata, which is now passed on to my son for college travel. Just purchased a Tucson from this same dealership, because they have gone above and beyond my expectations. The entire staff at Lancaster Hyundai sets the bar for great customer service.

KAYLARICHARD555

27 de ene. de 2016

Great atmosphere and employees! Mark harnish was amazing!! Will def buy from them again! Fantastic service and people. Will be telling all my friends about this place and how great the people are. Thanks again for everything!

GENTRYMGHOUSE

20 de ene. de 2016

Great car! Excellent dealership !! Would definitely reccomending to family and friends.. Will return when in need of another vehicle. Kyle sterner was very knowledgeable and courteous

DAVIDJKENNEY

19 de ene. de 2016

The people over at the Lancaster Hyundai are what I think most people would like when shopping for a new car. Buying a car should be fun and pleasant. Had lots of questions and needed answers. Wanted to walk away feeling like I made a good decision. It was just like that. Everybody was helpful. Got the info and made the best choice for us. We went with the fully loaded 2016 Tuscon AWD. Looks and drives like a champ! We also have a 2013 Sonata and have had it serviced there the last two years since relocating to the area. They take care of us and I'm happy to tell people about it.

genew12

14 de ene. de 2016

I purchased a 2016 Santa Fe Limited Edition Ultimate today 1/13/16. The entire experience was excellent from start to finish. Kyle Sterner was a pleasure to deal with through the entire process and Lisa Stambaugh contacted me immediately after I submitted my application and was extremely courteous, professional and a real pleasure to talk to and handled things immediately in having Kyle contact me. This is the best transaction I have ever experienced and there was no pressure during the entire process. Thank you Kyle and Lisa!!!

BRRENWICK

8 de ene. de 2016

Following a negative experience my wife had with another Hyundai dealership with our 2013 Hyundai Sonata, we were on the verge of writing off Hyundai. However, we decided to give Lancaster Hyundai a try. We felt welcomed by and comfortable with the staff, particularly our Salesperson, Emily Longenecker, Sales Manager, John Sweeney, and Internet Sales Manager, Lisa Stambaugh. We were very happy with our recent leasing experience, and thus far our 2016 Hyundai Tucson has been performing up to our expectations.

TMSMITH0

6 de ene. de 2016

Everyone we interacted with at Lancaster Hyundai was professional. It was a relief that my wife and I could enjoy car shopping without any hassle or frustration. Great job!

Bbarr2226

31 de dic. de 2015

First rate experience on the recent purchase of a 2016 Elantra for our Daughter. Dealership was easy to deal with from start to finish. Highly recommend working with Mark Harnish for your auto needs. He was absolute best car salesperson I've ever had opportunity to work with - honest, informative, and made the process simple (for me and also our "first-time buyer" Daughter).

LUDOK96

31 de dic. de 2015

Pleasant shopping experience! Clean and super friendly atmosphere. Was treated fairly with utmost respect. Enjoyed getting to know Jeff(salesman) throughout process. Would definitely work with him and the dealership again:)

EVANS.72893

30 de dic. de 2015

Lancaster Hyundai is a great place to go for car shopping. I just recently bought my new car there and experienced nothing but friendly, helpful service, that helped me make my decision, and I couldn't be happier. Definitely recommend it.

jcapaldi01

22 de dic. de 2015

Outstanding! While other dealers offered substitutes and alternatives to our web-search and gave us a lot of "we don't know, we're searching, we'll get back to you", this dealer responded only hours after inquiry on a Sunday evening with a most down to earth and inviting response to exactly the car we wanted - "Yes we do and yes we can". Their follow-up the next morning was even better. The web manager listened to our rather unique situation and didn't find an "available" sales person, but instead knew the one person who would know how to take care of us. This was the beginning of what I'll consider an unusual dealer experience. We were transferred and within a few moments to my surprise -- the sales person was already briefed on our need and our car of choice! In the course of several minutes, we agreed to pricing and we were done! What made us drive an hour to buy from Lancaster Hyundai rather than a local dealer? It was a no BS approach. Never did I hear a "we'll see, maybe, come in and we'll see what we can do". It was more of "here is the car" (with vin number), "here's what we can do in price" and "here's when you can have it" (today). When arriving at the dealership, they knew who we were when walking in the door! We got down to business and within 30 minutes, the deal was a success. And what shocked me -- to be honest -- as the sales person was going to get he car, I threw in a last minute request for a pinstripe. Again, I didn't hear "maybe, we are busy, I don't know, we'll see". I heard "What color and style would you like?". WOW. The car was ready to go with added pinstripe within an hour. Talk about happy!I applaud Lancaster Hyundai for their no BS, real people approach and for their refreshing "yes" approach to our needs. I highly recommend this dealer to anyone and will be spreading the word.Lesa (Web Manager) and Kyle (Sales) are awesome.

Mmf2793

13 de dic. de 2015

This was my first time buying a brand new car and every single person at the dealership made it a very enjoyable and stress-free experience.

Mantones 69

12 de dic. de 2015

I can't say enough about Lancaster Hyundai, and the staff who work there. I've purchased numerous cars over the last five years at Lancaster Hyundai. Every time I've walked into the dealership, I'm immediately met by the sales staff with whom I've worked with in the past. Kyle Sterner, Jeff Ober, and John Sweeney, always have smiles on their faces, and can't do enough for me to make a great deal. These men are professional, courteous, and most importantly, truthful. Although I love the Hyundai brand, I can't say enough about Kyle, Jeff, and John. In this day and age, I've found that everyone wants to make a quick buck. Kyle, Jeff, and John, take their time in explaining all aspects of the deal, and make it their responsibility to make sure I'm happy. Also, I've witnessed them deal with other customers, and I've heard other customers remark, how happy they were in dealing with these gentlemen. I'm a fan of Coca Cola, and Kyle and Jeff can't keep my glass full enough. What else can I write? Dealing with Kyle, Jeff, and John, is refreshing. I never feel like the customer, I feel like a friend! Buy cars from these gentlemen, and I guarantee, you will be happy you did.

STEPH.MOYER

12 de dic. de 2015

Easy car buying experience. Very courteous and professional. I highly recommend utilizing this dealership especially if you can work with Jeff Ober as your sales contact.

BRECHTLEINJ

12 de dic. de 2015

I was made to feel comfortable and completely informed every step of the way. Your sales rep. made the process stress free. Therefore, making my car purchasing experience a great one. Thanks

WSPDESIGN

8 de dic. de 2015

John Sweeney and Kyle Stermer are the best! John and Kyle made purchasing the 2016 Genesis easy and enjoyable! They processed my trade-in without issue and quickly located the color combination I wanted! Done!

TDETZI

2 de dic. de 2015

We recently purcahsed a Santa Fe Sport. We had a great experience at the dealership. it was no pressure, very thorough and and easy to deal with. We love the car.

ROGERSTIEF

1 de dic. de 2015

Ill make it quick and simple.My sales person is by far the best one I have had in any industry, bar none.He even worked the weekend....... on his day off!!

eandh221

15 de nov. de 2015

Great experience purchasing our Certified Used Hyundai from Lancaster Hyundai. Jeff Ober was very friendly and helpful in discussing the vehicle and purchase. He also worked with us so that we could pick up the vehicle on the day/time that best suited us, even though it meant rearranging his own scheduled day off. Cheers Jeff! We are loving the Veracruz.

PMENOCHS

14 de nov. de 2015

I have been dealing with Lancaster Hyundai since 2002. I have had nothing but great service. The employees are extremely pleasant to deal with and are very helpful with maintenance and service.

BREEN424

13 de nov. de 2015

Great experience and professional atmosphere. Mark was very helpful and he made me feel at ease. The Mazda dealership next door that I had just went to before was pushy and aggressive. All they did was bad mouth others' cars instead of sell their own. Lancaster Hyundai was the complete opposite.

WIGLEYMS

11 de nov. de 2015

Was time for new vehicle. Last vehicle was Hyundai bought used from another dealer. Gave good service and was 10 years old. Really appreciated the service department at Lancaster Hyundai and decided to purchase the new vehicle there.

DONNASUKI

28 de oct. de 2015

Great service and staff very likely to return in the future as I have in the past. Love the vehicle and Emily was very helpful and took the time to explain and go over everything if I was confused for a moment

Dr. Bob

26 de oct. de 2015

In case you are wondering, I am a genuine customer and I have a story I want to share. My family has driven Toyotas perfectly happily for 15 years now, and when my car came for replacement we visited them as usual. Toyota had grown arrogant, and did not even put me in the car they were supposed to. Went to Honda, which was over-priced and under-performed. Checked in with Hyundai and Scott was amazing - not a hard seller, calmly answered my questions and then asked Matt to help out with other more specific questions. The best way I can describe the culture at this specific dealership is friendly without the fake 'over-familiarity' that is terribly insincere. After several test drives I bought a car from them 2 days later, and they jumped through hoops to make me delighted. And I mean delighted, not just happy. I never expected to convert to Hyundai, but they have a great product, great price, but the differentiator was the pre-sales service which was consultative, friendly and professional. It might be just me but I have seen this before in other organizations and it is a direct reflection of the senior manager. In the case of Toyota the manager could not even be bothered to leave his glass room, whereas at LCM Hyundai he reached into his pocket and handed me his own car keys and said 'please, take it for a spin and tell me what you think.' It is this level of sincerity and care that makes humans different, and organizations are nothing more than a collection of humans. Congratulations Hyundai, and LCM, and I wish you all the best. Now I am looking forward to my post-sales experience which I have heard is even more astounding - I will post an update after my first visit!

LORILEIN1970

23 de oct. de 2015

Jeffrey Ober. Was very helpful and very kind. He made my experience with Lancaster Hyundai a pleasant one. I would buy another car from him.

KOS217

2 de oct. de 2015

great salesman very easy to work with.deliverd the car I wanted. got the right color. likes to please you. help me with extend warniity,service department.

KEITHCOMBS

29 de sep. de 2015

My wife and I purchased a certified pre-owned as well as new 2015 Hyundai. We were very pleased with the staff at this dealership who were very curtious and professional throughout the entire buying process for both vehicles. We are very happy with both vehicles and look forward to our continued business and service with this dealership.

NATHAN_FOX

28 de sep. de 2015

Emily was very friendly and accomodating. John was great to negotiate with and straight forward. Our car did have a few minor dings when delivered from another dealership, but they will be fixed for free, a minor inconvenience.I appreciate their efforts, and we will be returning for our next vehicle!

SHERINPA

28 de sep. de 2015

Discussing likes of current vehicle and what I was looking for in a new vehicle helped to show me the right car to test drive All the personnel staff were friendly and helpful. I've had a great Elantra that I was trading in and hope to have the same experience with my new one as well.

U-GOT-ME

20 de sep. de 2015

the over all experience that I had at this dealership was home warming I felt like I was one of the team and still do with everyone there

TAULPAUL85

17 de sep. de 2015

I came to shop for a good compact car and Jeffrey Ober made that experience simple and straight forward for me. I test driven several other cars from competing dealerships and the experience I got from LCM and Jeffrey Ober was phenomenal! Hopefully I'll be coming back in the future to purchase another vehicle from Jeffrey!

KARYN0

16 de sep. de 2015

Jeff was great, he know what i wanted and had everything ready for me when i came i, even my new car. He is very patient in teaching about the car and it has been a pleasure working with Jeff this is my second sonata i bought from him

PSUGIRL1981

16 de sep. de 2015

Awesome customer service. Made me feel very at home unlike previous dealerships I have dealt with. Would recommend this dealership to anyone looking for a great vehicle!

KIERSTEN.MICCICHE

9 de sep. de 2015

Very professional and efficient staff. They made the process super easy and stress free. I dealt with emily and john the most. Two very great people to work with.

FDASMITH

9 de sep. de 2015

Very professional during entire process. I indicated what I wanted and a search was completed to obtain the car from a dealer outside the area.

HWALNUT2371

28 de ago. de 2015

easiest experience I have ever had in buying a car in 55 years. Salesman was easy to work with. I was an easy sell since I have bought six new Hyundai Elantras in the last 12 years.

MELISABLANCO

25 de ago. de 2015

Friendly, helpful, and honest people, it made purchasing a car enjoyable! It was more then them just selling a car, genuinely concerned with getting me everything I wanted and needed in a car, at a price I could manage.

OTTFIVE

6 de ago. de 2015

When we were negotiating a price to lease my Sonata. They gave me a good price which was not out off line with what I expected, however it was more than I would have been able to afford. I informed my salesperson that I would not be able to lease the new Sonata and much to my surprise they were able to give me a lower offer which, without it, I was not going to lease the vehicle. I was not bluffing or haggling for a lower price and the sales person trusted me enough to realize that and that is why they were able to give me a lower price because he was wise enough to know that without the lower price I would not have leased the Sonata. I appreciate the fact they trusted me and believed me and would definitely use the same salesperson and would recommend him to anyone I knew were looking for a new vehicle.Thanks

CSLIGDA1

5 de ago. de 2015

Great dealership, friendly and helpful staff!! A nice selection of cars and a great sale!! Mark Harnisch was great to work with and gave us a very fair deal!!

LBLAKE53

4 de ago. de 2015

I bought my last car , a new Hyundai Elantra 2001 here and it ran for 200,077 miles with no major problems so of course I came back . My new 2016 Elantra's color is desert bronze! The ride is so smooth and the miles per gallon even better then my last one. Thank you for another great car!!

BobH.

3 de ago. de 2015

We recently purchased a 2012 Hyundai Santa Fe from Lancaster Hyundai and are extremely pleased. We drove up from Annapolis, Maryland, since LCM had the car we wanted. Our salesman, Mark Harnish, was a pleasure to work with. Everything about the transaction was handled without any stress, and everyone that we met at the dealership was pleasant and courteous. John Sweeney, the sales manager, made the transaction go very smoothly. I would certainly buy my next car from Lancaster County Motors, and would recommend this company to anyone wishing to buy a new or used car.Bob Hambleton

DFLYPRINCESS

30 de jul. de 2015

The staff were very friendly and helpful. I would highly recommend them to anyone car shopping! The facility was clean and visually appealing. The amount of time I spent shopping and purchasing a car was adequate (i.e., not too long).

DSTINESR

20 de jul. de 2015

Never knew car shopping could be so easy. Had a great experience at Lancaster Hyundai. Jeff was able to answer all my questions and put me at ease.

MJSC36

17 de jul. de 2015

Everyone was very friendly and helpful! I would recommend Lancaster Hyundai to anyone looking for a new car. I did drive a Mercedes ML500 for many years and the Sonata is in the same class for me.

ELANE0

9 de jul. de 2015

Jeff was the best salesman that I have ever had the pleasure to work with. After my search began at York Hyundai I was ready to give up on my Hyundai search. I called the York dealership prior to driving there because of the deals listed on the website. The person I spoke to said that they had Elantras on the lot. When I got there, no cars that were on special but they were happy to show me a $20K Elantra. This assured me that I will never visit York Hyundai again. I drove to Lancaster with the idea that I would look at other dealerships. I passed Lancaster Hyundai and thought, I'll give it one more shot. I have never been happier with any decision. Jeff was a complete 180 from what I experienced at York. I would go back to Lancaster Hyundai, and Jeff specifically, any time I need another vehicle. Thank you Lancaster Hyundai and thank you Jeff!!!

CINDYJIMBOOK

8 de jul. de 2015

Enjoyed our overall buying experience. We were apprehensive about buying a new vehicle but felt very at ease with our salesman. We felt that we got the best possible deal. We didn't feel pressured nor did we feel that we were taken advantage of.

EMILYCDIEM

7 de jul. de 2015

I was so happy with my first Elantra that I came in for an 11 year upgrade! Jeff was wonderful to work with and the finance process was not stressful at all. Thanks for a great car and experience.

landis24

18 de jun. de 2015

I saw a Sonata that I absolutely fell in love with and I am now the proud owner of that Sonata (thanks to my Husband and Jeff). Jeff Ober is an extremely nice guy and I would truly recommend anyone who is looking to purchase a vehicle to consider using Lancaster Hyundai and Jeff Ober!!! I know when I am in need of another vehicle I will be going back to see Jeff!

jimbo65

3 de jun. de 2015

I stopped in not long ago to just browse the lot. Jeff Ober came out and talked with me. He didn't pressure me to buy anything, we just talked about what I was looking for and by the end of my visit I was determined to buy a car from him! He was very professional yet made the buying experience a fun one, which I've never had before! I love my Santa Fe and when my wife is ready for her next car, I know we'll be going back to Jeff!

miller1130

1 de jun. de 2015

I purchased my Sonata from Lancaster Hyundai and was so pleased with the entire experience! Jeff was super knowledgeable with anything we asked and was attentive to our needs. He went above and beyond for us and for that, we will always recommend him and Lancaster Hyundai. I told my family to visit him when they were car shopping, they will not be disappointed!

barb827

31 de may. de 2015

The lease on my 3rd Santa Fe is up in November, and I'll definitely be returning for a 4th! Kyle is great to work with! I referred my Mom and boyfriend to Kyle too and they both bought used cars from him and did not have any issues with them.

DanielJDLM

28 de may. de 2015

Back in 2009 my wife was in the market for a brand new car, even though her current car was less than two years old. We were not even looking for a car the day we drove by Lancaster Hyundai...but we both saw this Accent on the front lot the color of which was very close to the SUV I was driving. I did a u-turn and in we went. We met Kyle Sterner and told him we were thinking of getting a new car. After some conversation, we took the Accent out for a test drive. My wife was not sure of being able to secure a car loan but Kyle said to give him a couple of days. The very next day he called and said her car loan was approved. In April of this year, the Accent saved her life when she was t-boned by a large SUV. The Side air bags did their job and she can out with only minor bruises. The car was totaled and had less than 15,000 miles on it. Knowing the level of service we received when we first bought the car and the top-notch service department, I did some online searching at their website and found a beautiful Certified 2012 Hyundai Elantra - wife wanted something larger than the Accent. Kyle once again helped us...we had to wait for the insurance money to come through and he assured us he would take care of us even if it took a little longer for the check to come in the mail. There was a glitch with the car and Kyle worked with the service department to determine the issue. In a couple of days, all was taken care of. My wife loves the car and about a week later, Kyle contacted us to make sure everything was satisfactory. I have recommended Lancaster Hyundai to co-workers and friends when we picked up the first car in 2009 and will continue to do so. Professional and courteous are just two words but mean the world to a customer!

Neff415

27 de may. de 2015

We just purchased Santa Fe #3 from Lancaster Hyundai! It is always a pleasure to work with Kyle. He makes the car buying experience fun instead of painful. Kyle listened to what extras we wanted and while we were test driving one model he had the version that had everything we wanted waiting when we returned. We also use the dealership for service on our prior vehicles and are always pleased with the level of assistance we receive.

rbestjr

27 de may. de 2015

My family and I have been a 2 Hyundai household for the past 8 years. I drive nearly 30,000 miles a year and trade in about every 12-18 months resulting in 7 cars in those 8 years and substantial interaction with the Service Department for scheduled maintenance. Our experience has always been outstanding both as to the Sales staff (Kyle Sterner and Jeffrey Ober) and Service (Luis, David and Carol). We would heartily recommend LCM to our friends and associates.

guamwoman

16 de may. de 2015

This is our second Hyundai that we've purchased from Lancaster Hyundai and we've had the pleasure of working with Jeff Ober, on both occasions. We already had the Santa Fe, so we were considering a sedan. The Hybrid Sonata came up as a potential and Jeff got us a deal that was just phenomenal. Not only would we be driving a greener car, but we saved some green in the process! We greatly enjoy working with him, along with Luis in the service department. Keep up the great work guys!

pnrlandis

7 de may. de 2015

We have purchased 9 cars from Lancaster Hyundai, and the experience has never been better. Whether it be service or sales they always exceed expectations.

Mbowman897

1 de may. de 2015

I have only ever had my vehicles services at dealerships I've worked for. This is the first time since becoming a stay at home mom I went out to a different dealer. They have a future customer here. Luis was great and so informative and the tech kept my vehicle as clean as it was when it got there. Thank you so much you all are wonderful!

sunnycat16

20 de abr. de 2015

Car buying made fun. Kyle & John worked really hard to help me afford what I really wanted; not what another dealer said I would have to "settle" for. I may have driven a few miles further but so glad I went the extra miles as the pricing was better and the sales staff was really patient with me and did not pressure .I had a friend go along & she even got a new car too!I also was show around the dealership for future service as needed. The waiting area is clean and comfortable.