Lee

14 de sep. de 2015

I recently bought a new Range Rover from Glenn Presutti at Land Rover of Hanover. The experience was as painless as could be!!! Glenn was very knowledgeable and helpful and made it a very enjoyable experience. I will definitely recommend Glenn and the dealership to my friends!!!

Chris C

29 de ago. de 2015

I just bought a 2016 Range Rover Sport HSE from Craig at Land Rover of Hanover. Craig was excellent to work with and made a process that is often stressful, very pleasant. From custom ordering the car to tracking its delivery status, Craig always kept me up to date with the details, which I really appreciated. Before ending up at Land Rover of Hanover I checked out several dealerships in the area that all felt like factories. At Land Rover of Hanover I received excellent personal attention and was pleased with everyones high level of professionalism. In this transaction I also worked with Michael, the sales manager and with James in the service department who were both very helpful and excellent to work with. We have another Range Rover Sport HSE Td6 on order and are looking forward to taking delivery in a couple of weeks.

Fred Bennett

27 de ago. de 2015

I had such a great experience at Land Rover Hanover. I would recommend them to anyone looking to purchase a Rover. Michael Feit (Manager) was so helpful. He was extremely professional and made sure everything was perfect. Great Job!!

Alan G - #RangeRoverbeliever

26 de ago. de 2015

When I bought my 2015 Range Rover Sport back in December 2014, I felt that the dealer truly had my best interest. When we built the car on the computer, Mike Feit, the manager, was NOT trying to over-sell me. He listened to my needs and we built a great car together!! When I took ownership of the car I had no idea what or where anything was in the car. Mike made sure that I fully understood the car from the inside out..Since I am quite busy with my work, I have not called to make my 7500 mile service appointment and the service department called to remind me!!! They were helpful in setting up the appointment and will be picking my car up in a few weeks. The dealership has followed up on several phone calls to make sure that I am still happy and to see if there is anything that I need. I must say that when I buy a car, it is a very stressful experience, but Mike Feit made me feel at ease and did NOT push the car on me. He was respectful and for that reason alone, I would highly recommend Hanover Land Rover to a friend.

Alex

26 de ago. de 2015

I recently purchased a Supercharged RR from the Hanover team and was extremely impressed with their professionalism and extensive knowledge of the auto industry as well as the Land Rover lineup. Initially, I was choosing between a Porsche Cayenne Turbo and a RR Supercharged. However, after hearing about and witnessing the superior quality, comfort and performance that a RR has to over, I am certain that I made the right decision. In particular, the General Sales Manager, Michael Feit was a pleasure to deal with. His follow-up, attention-to-detail and patience are truly top-notch. I wish every car-buying experience went as smoothly as this!

Martin Strudwick

23 de ago. de 2015

Never enjoyed visiting dealerships until we visited Landcover Hanover. Treated very well, no pressure and really knowledgeable. The off road test sealed the deal, Melissa was very patient with us and had answers to all our questions. She took time to make sure we were happy once drove off in our new Landy.Thanks

Roger

18 de ago. de 2015

I drove every SUV/crossover currently being offered between 50,000 - 100,000. The new Range Rover Sport worked the best for me (ironically trading in a 2008 Sport). There are several dealers in my area. One time during a terrible winter storm, I stopped at Range Rover of Hanover and they changed my wiper blades on the fly without hesitation so I could continue on my way. I never forgot that great customer service, and I was not even a customer yet! Then I met my sales associate, Melissa. Professional beyond words and took care of every little thing. Looking forward to buying my next car from her!

Ivan

17 de ago. de 2015

We just purchased a used Range Rover S/C from Land Rover Hannover. Craig Schuman too care of us. He made the experience extremely easy and pleasant. The car developed a mechanical issue after a couple of days, but Craig and James (service) too care of it right away. We are very happy with the entire process and we will definitely go back for service and future purchases

Steve N

25 de jun. de 2015

I went to Land Rover in Hanover after working with a few other dealerships - my sales person was Mellyssa. The whole experience was outstanding. Everyone knew their product, understood my questions and worked hard to help my wife and I come to a decision on which model would work best for us. The service was streamlined and very enjoyable. Everyone we interacted with was great - would highly recommend the whole dealership.Steve N.

Hania108

22 de may. de 2015

My experience at Land Rover Hanover was excellent from start to finish. Mellyssa, my saleswoman, was very knowledgeable, trustworthy, and patient. She matched my price, was very responsive, and shared in my excitement. I highly recommend her and her team at Hanover as they were all friendly and really helpful. I absolutely love my new Land Rover LR4 and will definitely be working with the Hanover dealership in the future.

Brian McLoone

28 de mar. de 2015

I bought an LR4 from Hanover Land Rover and the sales person Mellyssa made what could be a nerve wracking experience a very comfortable/pleasant experience. The feeling I was left with was that the primary interest of Mellyssa is that we got exactly what we needed as opposed to over selling me. I never felt pressured and I was never harassed with phone calls as we were working through our decision. I would definitely buy another car from this dealer. We have now had the car for about a month now and am very happy with everything about the car.

J Mendes

26 de mar. de 2015

Worst experience ever!!!!! I talked to Craig Shumer over the phone about purchasing a Suv from there he told me what I needed to purchase a car told him I would be there the next day to look at the suv and purchase one when.I got there he told me that I had to own a home to purchase a car there and also had to see me to see if I could purchase a car there which I think that was discriminating..

Walterg5

26 de mar. de 2015

I have been trying to buy a truck from Hanover for 3 days.After communicating with them, they decided they would not sell the truck to me because I am out of state.They are saying there is a legal issue with their "No Export" document.I am not sure what their issues is because they can't back up any of their claims with documents.I am buying the truck with cash. I guess that isn't a good enough deal for them.My only question is why advertise on the internet if you will not sell to customers out of state.If you are an out of state customer don't waste your time!

Rover1

26 de feb. de 2015

Land Rover Hanover is over 30 miles from where I live and there are couple of Land Rover dealerships closer to me but I'm glad I went that far. The sales guides are very courteous and professional. By my second visit almost everyone knew my name. Mellyssa never pushed me to buy anything I didn't want. She's very knowledgeable of the cars and inventory and she focused more on meeting my budget. She was very transparent with the prices and showed me what each line item even before I made my final decision. Other dealerships I visited focused more on increasing the finance terms to reduce monthly payment (which will end up costing more) than showing me what I'm paying for and how much incentive they're providing. I changed my mind several times about the color, but Mellyssa was accommodating and also made me aware of the various incentives. Although, I didn't show her my rates from other banks, she managed to beat them all. I highly recommend Mellyssa and Land Rover Hanover to anyone looking for a great car buying experience. I'm very excited about my new Evoque and how it turns heads

Dan L.

11 de nov. de 2014

My buying experience from my first phone call into Land Rover Hanover until the day I took delivery of my 2014 Range Rover Sport could not have been any more pleasant. Mellyssa, my sales guide was professional, informative, knowledgeable and straight forward regarding pricing, options and accessories. The service and treatment from Mellyssa and others in the sales staff are what you would expect to receive when you are purchasing a luxury, high end vehicle. I look forward to ongoing service and customer care from this dealership as they offer valet service, pick-up and drop off of your vehicle and a complimentary loaner for scheduled service appointments. I would highly recommend this dealership to anyone in the market for a new or pre-owned Range Rover.

AndrewLam

31 de oct. de 2014

This is my second time being at the dealership in Hanover to get a new Range Rover Evoque. I decided to trade in my 2013 Range Rover Evoque for the 2014 model and Craig Schuman knew exactly what I was looking for! His hard work ethic and professional customer service demeanor made the experience very smooth, once again! The entire process was a breeze and Craig got me in the vehicle that I wanted. I am a returning customer because they do everything above and beyond what I expected and I'm sure he will for many other customer as well. Thanks Craig!

Ed3jo

22 de oct. de 2014

The whole team made this "car buying experience" a very pleasant one. We are returning costumers and after test driving other strong contenders, decided to go back to Land Rover. Glad we did, Craig was wonderful, friendly, professional, respectful and very attentive to our needs. Will definitely recommend this dealer to family and friends

Garycat

20 de oct. de 2014

I had been car shopping for months and tested several comparable makes and models. I was extremely satisfied that throughout the entire process Craig (and Glenn) were very open regarding pricing and availability of LR4s in the area. It was on the last of my 3 test drives, that I came across a model that was just perfect for me and my family. At that point Mike stepped into the process and assisted me in getting a great value on my trade and worked with me on the final price of my 2014 LR4. It has been almost a month since I purchased the car and I am thrilled with it and I would highly recommend Hanover Land Rover.

leizheng

25 de sep. de 2014

I went in to the dealer with their internet advertising and Glenn was very helpful in showing me the cars I was interested in. Although the final price was slightly higher than I expected, I do enjoy my low-mileage pre-owned LR2 with extended warranty. Glenn worked out all the paper works and helped with the inspection. It was a great experience and the best car buying experience I had!

fuzzykat

3 de ago. de 2014

We have purchased 3 new Land Rovers from this dealership and have received extremely great service and friendly assistance from the entire staff. They always do as we ask for service and deliver as promised. Wedrive 1.5 hours for our purchases, maintenance, and excellent service. The staff is always accommodating and wehave always been satisfied. Highly recommend this dealership and will continue to use their services.

wileyjeanne

2 de ago. de 2014

Excellent experience. Craig found me the exact model I wanted and was able to get me into the car. He went the extra distance to make sure every aspect of the sale went well.

jriccio

14 de jul. de 2014

Starting with my initial email to dealership re: inventory, the experience could not have been any better. Mellyssa Coutinho was my primary contact and she was hands on thru the entire process starting with ordering the vehicle all the way thru delivery. Having dealt with several other local Land Rover dealerships in the area over the past 10 years I would highly recommend this dealership over all others.

gkouri

3 de jul. de 2014

From the moment I contacted Land Rover Hanover to the time my vehicle was delivered I was treated extremely professionally and with great appreciation. They represent a great product in the manner in which it was intended to be represented. High grades for a great dealership!

Kmmcleod

24 de may. de 2014

I brought my Range Rover in for Service. When I drove home from a $250 oil change (new car) The check engine light went on. I have been in the dealership twice now, had to leave the car and the light comes on immediately after I leave. In May I have had to leave my vehicle 3 times at this dealership. I comes back dirty each time and after each appointment the check engine light(s) go on like a Christmas tree lighting. I brought the car back in on May 21 2014 and they kept it for 2 days. When I went to find out what was wrong (after no call back) they told me to expect the lights to come back on. They were laughing and shaking their head when describing this and saying they have not see this before. The car was perfect before I had it serviced. Now the check engine lights keep going on and they tell me to go ahead and drive it. I have a 19 year old and a 17 year old. Not the car you want to put your kids in. This dealer is the worst high end dealer I have ever dealt with. Several of the best are right in their neighborhood. Prime, BMW of Norwell, and Prime/Delany GMC. All three spoiled us with excellent customer service. I would not purchase another car from Land Rover of Hanover. They are rude, arrogant, and have no idea how to fix a car. They encouraged me to use a car that was sending safety messages out that said not to drive the car, but because they were busy, they told me to "Drive it ANYWAY" I think GM did that and it cost people their lives. That was the recommendation from the service professionals at Land Rover of Hanover.They don't care about their customers safety!!!

ecoveney

1 de abr. de 2014

Glenn and James connected the entire experience together between Sales and Service. This is the 4 vehicle I have purchased from this dealership and I have reccomended plenty more customers and we all keep coming back.

rover23

24 de mar. de 2014

Mellyssa was terrific in all aspects of the sale. I can't say enough about Land Rover Hanover and all of the employees there. Customer centric and my needs always come first. That's why we are a repeat customer!

Kchappuis

30 de ene. de 2014

Craig was super helpful in taking me through the buying process seamlessly and almost effortlessly on my part with out me feeling and pressure to buy. Excellent experience :-)

Hanover1

27 de ene. de 2014

We have purchased 6 or 7 cars from Land Rover Hanover. I cannot fault them in any area; whether it be sales (Craig/Mike), service (Joe) or customer service (Jame/Gerry). They have the best staff (bar none) and always provided the best service to my wife and I. That is the reason we keep going back - we are life long customers.

kkdealerrater

25 de ene. de 2014

The buying experience at Land Rover Hanover is as exceptional as the cars they sell. As an automobile enthusiast, the first time I enter a dealership, I prepare myself to be underwhelmed. At Land Rover Hanover, that feeling disappears during the first 5 minutes. More importantly, my experience kept getting better. Michael Feit and Craig Schuman know their product inside and out. As importantly, they're professional, personable and a pleasure to deal with. No doubt they love what they do, and believe in the products they sell.They were conscientious and diligent about allowing the most money possible for my trade in. Throughout the process I trusted they'd deliver on their commitments, and they did. Their product knowledge made the delivery process awesome. I drove home feeling comfortable about how everything worked, which made the ride home that much sweeter.It was by far the most enjoyable automobile purchasing experience I've ever had. They set a very high bar, and reminded me that the experience of buying a car can be positive and powerful. No doubt, I'll drop by to say hello, and will recommend them and Land Rover Hanover to friends and family looking for a new automobile. Thanks Gentleman!

emilycarter

25 de ene. de 2014

great experience...amazing car! feels like a spaceship, a very, very safe spaceship. craig was awesome...he added to our great experience by being honest, and not pushy! he was an expert with the car and all it's bells and whistles. I would recommend this location/dealership and craig to everyone i know, and we are forever land rover lovers now! thanks craig!

mechie

17 de ene. de 2014

Absolutely unacceptable customer service! My husband and I are looking for a small size SUVs for me. We test drove cars from BMW, Audi, and Lexus last weekend, there were some nice cars but haven't found "the one yet". This weekend we plan to test drive Range Rover, Mercedes and Volvo. This afternoon I was looking forward to test drive the Range Rover Evoque. I did a lot of research and was certain this is the car for me.We drove to Land Rover in Hanover - it was rainy and there were no customers in the dealership except me and my husband. We walked into the dealership, no one greet us. Nada. We stood there for good several minutes. All the salesman seems to be too busy chatting with each other. My husband finally said "Hello, we're looking for a small size SUV and would like to test drive the Evoque." A salesman finally came up to us and said "Ok, this is a $50k car, are you sure this car is in your price range?" --- My husband answered him nicely that "Yes we are". But I was thinking "Excuse me?? ALL the cars we test drove were at or higher than $50k. I wouldn't be looking at cars at this price range unless we intend to buy one." Is this how Land Rover greet their customer?? Totally rude and unacceptable. OK, we test drove the Evoque, as much as I hate the customer service, I really like the car, even more than the Q5. We went back to the dealer and that salesman had no intention to sale us the car, he did not invite us back to his desk, he just left us in the lobby. He did not even ask for our name or contact information. I had to ask him "I like the car, can we talk about options and price?" --- Then, finally we sat down and I asked him for his name. Craig Schuman, he said he's a 'silver' salesman and that he's been working at this dealer for 10+ years and how great he is... I want to throw up.Anyway, I told him I wanted an Evoque in white, premium with navigation, black leather interior, cold weather and park assist package -- he said don't have any in stock. He only has one 2014, with a lighter color interior. We took a look at that car. Nope...I still prefer the black. Craig pretty much said "Come back when you decide to buy" --- Again, are you serious? It is a 2014 Evoque, you could have easily asked us to build one ON THE SPOT. But no.... Nothing. My husband and I decided to leave. Land Rover Hanover does NOT want our business....Fine. We'll buy our car elsewhere. I told my sister this story, she said she was going to look at Land Rover but after my experience, she'll look at Lexus instead. And I will also tell my friends and family about my experience at Land Rover Hanover.Land Rover Hanover - this is NOT how you treat your customers. You just lost our business to bad customer service.

bensclarke

10 de ene. de 2014

We have recently purchased our first LR4 - what a pleasure it was to do so with Land Rover of Hanover. Craig was fantastic from start to finish; informative, professional, and infinitely helpful. We love the car! Great overall experience ... highly recommend!

RRSPORT

2 de dic. de 2013

My sales experience was exceptional. Prompt, and attentive and helpful! I would highly recommend Mellyssa Coutinho at this Dealership. She made this transaction effortless and comfortable.

LindaHayes

4 de nov. de 2013

Craig Schuman was a pleasure to deal with every step of the way. I highly recommend doing business with him. Michelle Labadie handled my transaction quickly and professionally.

AndrewLam

23 de oct. de 2013

Craig is a long-time member of Land Rover Hanover. His many years of experience gives his customers advanced knowledge of how each Land Rover/ Range Rover vehicles work, inside and out. On Saturday, October 5th, 2013, Craig came out of the dealership and introduced us to a Range Rover Evoque Coupe 2013. He went through the interior details of the car and showed me the ins and outs of the vehicle. I went to the dealership with the intention of leasing the vehicle and Craig assisted us brilliantly in the leasing approval process. Craig was never pushy on the finance option, did not force me to "buy" the car and went out of his way to find me different lease options for me to decide. On the day of pick-up, he patiently guided me through the lease signing and paperwork to be filled. The process was very fast due to his knowledge and expertise at the dealership. He showed me around the car and introduced me to even more functions of the vehicle; all clear and precise under one hour of timing. This experience is exactly what I am looking for from a luxury car dealership: sincere, helpfulness, and not pushy. We are very satisfied with the vehicle and definitely highly recommend Craig Schuman as the sales person to do business with.

kaplanskiwv

30 de sep. de 2013

I had been interested in the new 2014 Range Rover Sport and was one of the first to test drive the new vehicle. Mellyssa Coutinho brought me out for a test drive and went through the lengthly list of improvements from performance to fit and finish. She was extremely knowledgeable about the vehicle and passionate about the new model. As a current owner of a 2010 Range Rover Sport, I had a good baseline to compare this new vehicle and was not disappointed. The Sport drove extremely well and was very comfortable. Mellyssa had me take it through it's paces including speed off the line, cornering and the new econo mode. I was so impressed with the Sport, we agreed to a deal on that exact vehicle right away. Within a few days, I picked up the new Sport and have been very happy with it. Mellyssa was a teriffic Sales Guide to work with and made my buying experience both easy and enjoyable. Bob K

bidwinner

23 de sep. de 2013

Working with Land Rover Hanover was a terrific experience . Mellyssa was more than accommodating to my requests and making sure I was completely satisfied with my Range Rover and my buying experience. Her knowledge of the product line made it easy for me to make the choice of purchasing a 2014 Range Rover Sport.

JeannieGigi

23 de sep. de 2013

We were so pleased with our experience at Land Rover Hanover. Everyone at that dealership is friendly, helpful and added to our experience. Craig Shuman was exceptional! Craig was honest, up-front and helped us make the best decision in our car selection. Craig and the staff have added to the luxury of my vehicle and I feel really good about the purchase. I have had, extremely, bad experiences over the years at 3 other Land Rover dealerships in MA. Because of that, I bought an American car. My husband decided to try Hanover - we had never visited their dealership. They were so amazing to work with. This dealership, most especially, Craig, has earned awards for their level of service - now I know why. When I go to purchase my next car, I will look forward to working with this dealership again.

gblaban

9 de ago. de 2013

Mr. Schulman provided excellent, outstanding sales service. We had used his services before and he is the prime reason we returned to the Hanover dealership. They also have a competent and pleasant service department and staff.Most importantly, we trust Mr. Sherman and thus the dealership and he answered all questions to our satisfaction.. The lease option was explained fully. We accepted the 3 year lease with the trade-in of our 2008 Land Rover Discovery that we fully owned. We have had the new leased 2013 LR4 for a month and are completely satisfied.In all aspects my wife and I rate the car, Mr. Schuman (salesman), the dealership and its staff, and the financing options as "excellent". We have returned to this dealership several times: we have bought or leased 4 vechiles from them.

mcannava1

2 de ago. de 2013

Working with Land Rover Hanover was a terrific experience for my wife and I. Mellyssa was more than accommodating to our requests and making sure we were satisfied from top to bottom. Her professionalism and knowledge of the Land Rover product line made it easy for us to make the choice of purchasing a Range Rover Sport.The Hanover dealership staff is extremely welcoming and hospitable upon arrival and for the duration of your stay.I would recommend anyone interested in Land Rover vehicles to drop in or contact Mellyssa Coutinho (781)659-4000.

segalini

20 de jun. de 2013

Craig Schuman was a pleasure to work with. Craig took his time with us and helped find a solution that best suited our needs. We love the car and had a great experience with Land Rover Hanover and Craig Schuman.

andriamurphy08

17 de jun. de 2013

Excellent dealership , no pressure or pushy sales people , knowledge of vehicles was outstanding as was their ability to answer questions regarding models and special features. Great test drive experience and sales experience. Highly recommend this dealership and Mellyssa for your next purchase.

axelr

1 de jun. de 2013

We just purchased our first Land Rover, a LR4 with the help of the very kind and helpful Craig Schuman and are delighted with it.Craig helped with all our questions and did not push us to purchase anything. He also took the time to come in on his day off to deliver the vehicle which is greatly appreciated.The overall experience was great: friendliness of the staff, cleanliness of dealership, fair prices, no pressure sales,... IT IS IMPORTANT TO NOTE THAT THE SERVICE DEPARTMENT OF THIS DEALERSHIP IS BY FAR THE WORSE PLACE YOU CAN BRING YOUR VEHICLE TO. THEY WILL MESS UP SOMETHING ELSE EVERY TIME AND NOT FIXED THE ACTUAL PROBLEMS. TAKE YOUR CAR/ TRUCK SOMEWHERE ELSE FOR SERVICE.

bclarkinsalem

9 de may. de 2013

This was a great example of how cars should be bought and sold. Craig was a great guide to the Land Rover model, friendly, and had a personality beyond the sale of the car. Everything was reasonable - reasonable price, reasonable trade in amount, reasonable financing rates. The short time to complete the paperwork and the ability to pick up the car two days later makes working with Craig / Hanover Land Rover a pleasure. That's what buying a car should be. Fun.

mcgoverchris

26 de abr. de 2013

Having purchased many new cars over the years, this great experience through the entire process,Was treated in a manner that would make Land Rover of Hanover and Mellyssa Coutinho my first stop for my next car purchase... If you are looking to buy a new car stopping at this dealership is well worth your time.Thank you for making buying a new car fun!

samjudd

25 de abr. de 2013

Mellyssa was great to work with. She got us out of a lease with another car company six months early and put us into a LR4 at a great price. I would definitely recommend working with her if you are looking for a Land Rover.

jeenanino

24 de abr. de 2013

I can only tell you of my experience here as a customer who bought his LR2 from another dealership and had it serviced here. First off I bought an extended warranty through Ford, which this Land Rover dealership honored all the way until it expired and that was unexpected! Secondly even though I own the entry level Land Rover, they treat you like you own the high end Range Rover no matter what. I have always been treated with such courtesy by everyone in this dealership from the service department to the sales department. Rachel is by far my favorite person and I always ask to talk to her when I set up my service. Tom is usually the guy who helps me through services and has always helped me out.Third I would usually need a ride to the train and they were always accommodating in dropping me off and picking me up. Fourth and probably the most important is that this service center in this dealership is HONEST. How do I know you ask? I was referred to another dealership(Peabody) and individual shop(Southie) in between services and neither provided excellent service nor were they honest when it came to reccommending services to be done based on wear. I had the Hanover dealership check what the other shops said and they were completely wrong when it came to brake usage and other servicable issues.I might pay more than at an individual mom and pops shop but I get the peace of mind that I won't be ripped off and the job is done right. Nobody likes feeling cheated and that's why I get my car serviced here. Thank you to everyone at this dealership for exceptional service!

phillipsmw

14 de abr. de 2013

Our experience at Land Rover Hanover was great and we absolutely love our new car. The sales team members were honest, courteous and very responsive.

SteveKaz

13 de abr. de 2013

I just bought a Land Rover LR4 and my experience at Land Rover Hanover was excellent. Nobody jumped me as I entered the dealership. I asked to speak with a sales rep and was introduced to Craig Schuman. Craig was totally "no pressure". He let me ask my questions without "leading the witness" and showed me around without the typical hype that I have come to expect from sales people. On a test drive, he would answer any questions that I had succiently and would then revert to silence to let me experience the car without distractions. He was very polite and knowledgable and a pleasure to work with. He even came in on his day off when this was the only day that worked for me to pick up the vehicle.

PFChurchill

2 de abr. de 2013

Everyone that I have come into contact with at this dealership have been knowledgeable, friendly, respectful and outgoing. I never felt pressured in purchasing the Range Rover Sport. I previoulsy leased a LR2 from them and had an outstanding experience with the salesman and the service department. This week I had an issue and Rachel took care of me right away and put me in a loaner. Their expertise and promptness is second to none.

goldworks

23 de feb. de 2013

My first Land Rover purchase... and my second dealership experience in 25years. I was very happy with the ease of negotiating and flexibility of the sales staff . They even picked me up at the rail station to get my LR4 (which I LOVE!!). This dealership was awesome and I will see them for my next vehicle. I am very happy with the price I paid also !! Tom from Maine

dweinstein47

20 de feb. de 2013

Glenn was friendly and helpful. Prices were fantastic. I bought from out of state (Rhode Island) and they took care of everything. Couldn't have been easier!

drewfuss

29 de ene. de 2013

Glenn and Mellysa were great, they found me the vehicle that I was looking for and most of the work was done via e mail which really works for me. My only issue was with my trade in which was an 08 LR2, I thought that I should have received a bit more compensation for my vehicle. I will and have recommended Hanover LandRover and will do so in the future.Their service dept is also very professional and honest, traits that are hard to find at most auto dealerships.

jjboston

26 de ene. de 2013

Smart, fun and easy. We were able to purchase two rovers with relatively little pain!! Nice to know that follow up service will be just as simple. Thanks for TWO smooth transactions!

mariob33

7 de ene. de 2013

Mellyssa Coutinho (and Michael Feit) was fantastic to deal with. Her incredible service allowed us to make the purchase without ever stepping foot in the showroom. Mellyssa provided prompt answer to all our questions and went above and beyond to ensure our complete satisfaction. The decision to purchase our first (but not last) Range Rover SUV was a testament to her attention to detail and commitment.I have purchased several vehicles through online channels in the past but this was far and away the smoothest transaction ever. This should be the benchmark for all NET based automobile transactions. Range Rover of Hanover has earned our business and will be a primary option in the future. And the car is magnificent! For those in the market for best in class service and an incredible vehicle, I highly recommend the Range Rover brand and the folks at Range Rover & Land Rover of HanoverThank You Mellyssa and TeamThe Barros Family

Jfkski

17 de sep. de 2012

Second vehicle purchased from this dealership. They are AWESOME! Best service around! Mellyssa is the BEST! I recommedned to My friend who also bought from her.

shkarupa

17 de ago. de 2012

ENJOYED THE WHOLE BUYING EXPERIENCE.PEOPLE ARE VERY FRIENDLY, EASY-GOING AND INFORMATIVE. FELT VERY COMFORTABLE AND EASE WITH TEST DRIVING AND EVENTUALLY PURCHASING THE VEHICLE.

dleducster

30 de jul. de 2012

Great all around experience, will come back. The salesperson was helpful without being overbearing, answered all questions, did a good job of following up with me several times post sale to make sure I had a good experience with the vehicle. Very professional. I would recommend to anyone. Thanks

gregm25

20 de jul. de 2012

I went to Land Rover of Hanover to lease a new 2012 Range Rover and I was met with great service and a very reasonable price. Anthony Elliot was an extremely personal and respectable sales representative and I enjoyed working with him greatly. He took great pride in making sure every thing was getting done in order for the lease to happen all while balancing a very busy schedule. I was a pleasure going here to obtain my new car and fully plan on going back for my next one.

Obrien3198

17 de jul. de 2012

I attempted to Special Order a Land Rover at a couple of other dealerships without success. Mellyssa Coutinho was able to accomplish what others claimed was not possible. End result was that I received the exact vehicle I asked for at a great price. Additionally, she kept me well informed during the order process and accomplished items I thought I would have to do myself. I cannot say enough about her. We will definitely use her again.

lisaports

21 de jun. de 2012

Tim O'Donnell is a terrific guy. Who he is and who he is on the sales floor is Top notch. I give him a A plus. Great follow through, trusting, not pushy. He wanted me to Love the car more than trying to hard sell it. I am in retail sales and know the difference. He is who you want on your sales force. Thank You! LOVE MY NEW CAR!Lisa Lynch

kholway1

15 de jun. de 2012

This dealership was simply amazing and have made us Land Rover owners for life! They were unbelievably kind when we first stopped in a few months back despite telling them that we wouldn't be buying for sometime. A few months later as a birthday suprise my finace purchased a 2012 Range Rover Sport and the dealership couldn't have been any nicer. Not only did the manager call and leave a vm for my finace saying how amazing what he was doing for me was but the whole dealership called me the next day on my birthday and sang Happy Birthday to me in a vm. Based on our amazing experience it feels like this dealership is a home away from home or that "friend or family member" that you have that works in the auto industry. I can't say enough how genuine each and every employee at the dealership was and for that they will have our business if these people continue to do what they are doing!

jajoneill

12 de jun. de 2012

Great and friendly service. Very detailed car turnover information provided. My wife and I were both very comfortable. Family friendly environment. Fair deal pricewise.Suggestion - don't require a set count of words in these survey's. I had a great buying experience, you don't want to make the review process harder than it needs to be (I'm a software guy and do this for a living:)

ChazzCRH

5 de jun. de 2012

Simply put...Tim and Michael are Rock Stars !They know the cars inside and out and know that everyone does not have ton's of time these days to visit the dealership multiple times or waste time playing the numbers game for a final price. I greatly appreciated their no nonsense approach and to be honest did the majority of the process over my iPhone via text messaging and email which was a much appreciated time saver for my busy schedule.This was my third transaction with this dealership and will not be the last !

ndudley10

29 de may. de 2012

I highly recommend Tim as a salesperson. He was very knowledgeable and low pressure. I would definitely shop at this dealership again in the future.

ashalnov

25 de may. de 2012

I had a great experience buying my new Evoque with Tim! There was no pressure, high professionalism, real friendliness. I highly recommended Tim to everyone I know. Thank you for the great buying experience. I love my new car, the others, I considered - BMW X3/5, Audi Q5 age good, Evoque is superior!

NLordelo

25 de may. de 2012

It was great working with everybody at Land Rover Hanover, especially with Mellyssa who helped me with the lease of my new Evoque. She is friendly, honest, and more importantly very knowledgeable. She made the process a pleasure. Thanks again, Mellyssa!Nicole L. Lordelo

sptnkk

22 de may. de 2012

When I started to look at the new Evoque I popped into the Hanover location and met Anthony. He took me for a test drive right away and was very informative and knowledgeable about the Evoque. After I drove it I knew I wanted to purchase it. I went to another dealer but they were high pressure, and Anthony took his time and explain how everything works on ordering. There was no sales pitch, and he was very professional to me at all times. I got the Evoque a month early, and I am driving it now. Its an amazing car, and if I have any other questions I know I can go back to talk to Anthony anytime. I would recommend him if you are looking at any Range Rover.

shannajensen

9 de may. de 2012

I had a wonderful experience buying my new Evoque with Mellyssa! I will highly recommend Land Rover Hanover and especially Mellyssa to everyone I know. Thank you so much for the great buying experience and I LOVE my new car!!! THANK YOU!!!!

sonnyrapo

4 de may. de 2012

Everyone is very professional,knowledgable, customer oriented,concerned, understanding, compassionate. This is a standard for all Land Rover dealerships should follow, personallyI am very thankful, grateful to have done ( doing and will do) my business with Hanover land rover it is the people (products and service) that cause me to return and highly recommend Hanover Land Rover ... Thanks for being there for me Sincerely,Sonny Rapoza

drk816

30 de abr. de 2012

Upon visiting on that Wednesday my wife and I were greeted promptly from your front desk attendant and I was told to ask for your Sales Manager, Michael Feit. Michael came right out of his office and greeted me with a welcoming smile and asked me into his office. My wife and I felt very comfortable in our discussion of the available Lexus you had. We went over up front figures and had a good honest discussion which I had lacked in my previous visits to other dealerships. Michael made me and my wife feel very comfortable in our discussions. I then asked if I could take a test drive and that is when Michael turned me over to your Sales Guide Anthony Elliott. Anthony greeted us with a warm welcome as well. He walked us out to look at the vehicle, and came on the test drive with us. A true gentleman and very courteous as he answered all our questions about the vehicle. Very knowledgeable, very polite and once again made me and my wife very comfortable during the test drive. Finally ending back at the dealership, we knew that this was the car we were interested in. We ended up getting a very fair price for the Lexus, a very fair price for my trade and a very good experience on the entire process. Agreeing on the deal, turned out excellent and I couldnt be happier. I picked up my very clean, detailed Lexus 2 days later and smoothly went over all the closing paperwork with Anthony. I know Anthony went out of his way to find the best possible finance options for me. Once again, first class service. I very rarely take the time to express my gratitude, but thought in this case I would do so. I will definitely refer anyone I know to your dealership and who knows, if I ever decide to switch into a Land Rover, you will be the first to know. Please let Michael and Anthony know how much we appreciated their help in making our Lexus purchase a memorable one! Great operation and keep up the good work! You should be proud of your support staff, they made the difference! Thanks again,Doug + Pat KnightEast Freetown, Ma

ronmurdock

26 de abr. de 2012

Our experience with Land Rover of Hanover was exemplary. Tim O'Donnell did a superb job finding a vehicle that met our needs and didn't try to talk us into something we didn't want because it was on the lot. Communications were frequent and accurate keeping us apprised of developments throughout the process. He also did an excellent job explaining vehicle operation in detail. A top notch experience all around.

chints5

22 de abr. de 2012

Mellyssa did an amazing job in finding the vehicle of my choice. She was very professional and efficient in handling the whole deal from start to finish. Well done Mellyssa!!!

shannonsperlinga

21 de mar. de 2012

I worked with Anthony last week and had a fantastic experience. I was referred to him by a friend who has bought several cars from him, and it became very clear why Anthony is recommended so highly. He was beyond accommodating. He even scheduled his day around my son's nap! He was knowledgeable, answering every question I had, and even giving me information I should have been asking about. Most of all, it was refreshing to be working with someone who obviously had my and my family's best interests at heart. Anthony bent over backwards to make the process as smooth as possible, and in my opinion, took customer service to a new level. He was a pleasure to work with and we will be back to the dealership, just to do business with him.

greghills

23 de feb. de 2012

It was a pleasure working on Mellyssa on this purchase, she was very accomodating of the multiple test drives and endless questions. She worked very hard to make the deal come together.The delivery and scheduling has been flawless, with everything happening at the times agreed upon.Additionally, the management team worked very hard to get the value I wanted on my trade in.Overall, one of the easiest and best auto purchase experiences I have had.

Aremondi

22 de feb. de 2012

Melissa was professional and knowledgeable sales person. We had no intention of purchasing a new land rover on the same day test drive. She was thorough throughout the sales cycle and I couldn't have been happier when I picked up the car. She had all the paperwork organized and the car was ready.

sabinxstone

29 de ene. de 2012

Mellyssa was very friendly, polite and knowledgeable. I am a returning customer to this particular Land Rover dealer and they continue to provide great service and periodic phone calls to check in. Really a 5-star dealership and Mellyssa made the sale very easy for me. -S.Gerraughty

dlampariello

21 de ene. de 2012

I had one of the most relaxing and pleasant experiences buying my new Evoque premium plus!!! I chose Land Rover of Hanover based on their comprhensive website. I received a very pleasant, non pressuring, e-mail from Mellyssa Coutinho. We communicated over e-mail throughout the entire process and I was able to finalize the deal all over internet and a few phone calls. When I arrived to sign the papers and do the trade in of my old vehicle, Mellyssa and Sales manager were awesome. Mellyssa was very knowlegable, patient, and respectful. When I picked up my vehicle Mellyssa introduced me to staff and gave me a tour of the facility, gave me comprehensive overview of the Evoque, and answered all of my questions. I am now a very happy owner of the 2012 Range Rover Evoque!!! I initially looked at the BMW X3 (being a BMW owner in the past) and the Audi Q5. I chose the Evoque because of all the options and positive reviews on handling, etc. Comparing price it was similiar to the BMW and Audi. The body of the Evoque has a lot of beautiful detail and is, in my opinion, a lot classier looking!! I also liked the fact that I would be driving a car that not everyone else was driving. If your looking for a mid-sized SUV, you MUST test drive the Evoque. Call Mellyssa and she will take very good care of you.My first day of owning the Evoque we got over 5inches of snow. The car handled beautifully. I felt very safe. A+!!!I rate the dealership at the highest level. I give Mellyssa Coutinho an A+!! Thanks very much to Mellyssa and the whole staff!Keep up the great work.

elabd27

14 de sep. de 2011

I purchased my LR3 and all of them were terrific in particular Anthony!!! They helped me with all questions regarding the car and they worked really hard to help me to finance the car. They were great before and after purchase. I wish all the car dealers were like the dealers at Land rover Hanover!

staceytag

12 de ago. de 2011

When you have a good experience, you want to let your fellow man know, so here I am. Anthony at Hanover Range Rover sold me an LR2, and he's been a dream to work with. Professional, polite, and patient. Great communication and follow-up, and this is where the "others" show their true colors! Anthony realizes the stigma he's battling in car sales, and its his mission to debunk the myths...I feel that I've been taken good care of, and that I can return anytime or refer friends and expect the same treatment all over again. You will be pleasantly surprised to see what Anthony and Hanover RR will do to earn your trust!

Donald Hadge

4 de ago. de 2011

From the beginning of my communications with the Land Rover Hanover dealership, it was a "no pressure-how can I help you" involvement by the dealership. The pricing negotiation was fair and open with the dealership being aggressive in offering a very attractive price and terms. The dealership's desire to earn my business was sincere and supported by the excellent and timely communications from Mellyssa Coutinho who answered all my questions and sought the assistance of the sales manager(who was a great guy and very friendly vs being "authoritative" as many sales managers try to be) when needed.The atmosphere at the dealership was relaxing and enjoyable with everyone working hard to make the buying experience fun and non-adversarial. My last 4 purchases were Cadillacs and , in the end, I was comfortable buying a Range Rover.

tylick

12 de jul. de 2011

Staff is very friendly and very professional- treats you very nicelyand with dignity. The staff does not talk down or act too familiar. Not at all high pressure.

robin bigley

28 de feb. de 2011

I really like dealing with this dealership. The sales people were very knowledgable and friendly. I enjoyed buying a car from Land ROver Hanover and will buy another car from them again. The overall experience was very positive. I enjoyed my test drive and really like the car from the beginning.

Knies

3 de feb. de 2011

These guys are responsive, knowledgeable and willing to go the extra mile to make a fair deal. Great follow up. They all have a nice way about them and really great approach to selling great vehicles. We had kids with is and they went out of their way to make sure they were happy and kept busy.

scdoherty

23 de dic. de 2010

Everyone I worked with was excellent and very client oriented. They were knowledgable and made it very easy. I had a great experience - my third with this dealership. I will and have already recommended both the car and this dealership to friends of mine.

bdmanchester

28 de sep. de 2010

I have worked with numerous car dealers over the years and Tim by far was the best. He caters to your needs without being the typical pushy salesperson. The salesperson even brought the car to me in RI as well as did all the paperwork at the DMV. Well Done

michellepepe

25 de jun. de 2010

My dealings with Land Rover of Hanover have been outstanding! I test drove many vehicles (BMW, Mercedes, Audi) before deciding that the Range Rover was, in fact, my top choice. I went to a dealer closer to me, and unfortunately the not so knowledgeable sales woman lost my trust when she couldn't answer many key questions for me. I did want the car though, so I told her my first 2 color and model choices and she could not deliver. It took one phone call to Tim, and he said he was on it. Well, boy was he!! He found me my dream truck in my dream color. I wanted to make sure, so we trekked all the way down to Hanover (after closing time) where the sales manager Vincent was more than happy to show me my beautiful new car. Not only did he spend a lot of time going over the vehicle with us and showing us around the dealership and service area, BUT he insisted that we take it on the off road course. Well, needless to say, that thrilled us and our 11 year old daredevil! Tim delivered the car a few days later and spent all the time we needed to learn every detail about the car. I have even emailed him a few times with more questions. He knows EVERY detail about that vehicle. He is amazing!!!

joseph stearns

15 de abr. de 2010

I bought used jeep wrangler they said it came with soft top as well as hard top which was on jeep got home noticed I did not have windows for soft top I called they said they had windsows come in drove down from NH they were wrong color to match soft top I took them home to show wife as it is here jeep and she is right why put mismatched windows and roof on something we paid over 24000 for I called them back vince said bring it in so he could see problem drove down from NH again this time they tried to give me an older soft and wrong color I SAID JUST BUY ME A WINDOW KIT THAT MATCHES they cost 287 dollars they did not want to do that so I took back soft and went and bought my own window kit I dont feel they lived up to contract so now I am out 287 bucks plus two round trips of gas. I would like to respond to Hanover Land Rover that is below,There response shows what type of dealship they are instead of trying to make custumer happy they choose to try to distort facts and make custumor look bad.Lets set facts straight when I picked up jeep they loaded my truck with soft top while I was looking at jeep with my wife. I went to my truck and paul said there is all of your soft top it was the black soft top so if the tan one came with trade why did they give me the black top.When I got home and unloaded top I noticed there was no windows I called back with in a couple of days and then that is when tan top came into play as he wanted me to use tan windows with black soft top I have black hard top which should have black soft top.DONT TRUST THEM THEY DISTORT THINGS AND DONT HONOR CONTRACT.

jamesward

26 de feb. de 2010

I came to Hanover Land Rover because it was close to my house. The experience I had was absolutely fantastic. Tim along w/Vince made me feel like if this wasnt the exact car I wanted then wait and they'd find the one I wanted. When the located the car I was looking for, My experience got even better. The tutorial of the car by Tim has to be unmatched. I left the dealer thinking Tim my pssibly be the best saleman I have ever had the pleasure of dealing with. Unquestionably I would highly recommend him to anyoe interesting in purchasing a vehicle. Once again I can't thank Tim and hanover Land Rover enough for a fantastic experience and I look forward to dealing with them in the future.sincerelyjames ward