Kari

30 de ago. de 2016

I walked into the dealership with a set budget, had a few vehicle stock numbers I wanted to check out and that's what I was shown. I wasn't met with a pushy salesman wanting to show me more than what I was allowing myself to spend. I also wasn't made to feel bad that I had a low budget due to owing a lot on my trade in. I was treated with respect and I had an amazing experience!

H.D

27 de ago. de 2016

I had the most horrible experience with this dealership. They don't keep their appointments, hard to find someone to talk to, if you found one will be very rude and not helpful at all. They put prices on their website and other online car search apps and when you go there, they will tell you sorry we can't sell it for this price, we made mistakes on our online prices!! In essence, DO NOT wast your time and find another professional dealership.

John

26 de ago. de 2016

I came in for an oil change. I couldn't believe how quickly it was completed. The young man who assisted me was very courteous and professional Great job.

Janet

26 de ago. de 2016

We have purchased our last 6 vehicles from Landmark, Don Saffold. Don is now like an old friend you can always count on.

Shadonna

26 de ago. de 2016

Very attentive and helpful. Recommendations very likely. Very informative being this is my first car. Plan on going back in the future

Charles

18 de ago. de 2016

The Shop person that checked me seemed very cordial, professional and well informed.Check in and out flowed smoothly.The service went quickly while I waited.All the inspection points were explained well.

Anonymous

13 de ago. de 2016

Horrible customer service, never anyone to speak to. Don't call you when they say they will. Do NOT recommend. Don't even waste your time.

Richard

13 de ago. de 2016

They worked hard to get me the vehicle I wanted. Treated me well. Worked to resolve some add on features that I wanted

Barry

13 de ago. de 2016

through honest examation, a dealership garage that does not invent problems unlike the place I went to up to 5 years ago affordable maintence without long wait, nice break room friendly service manager,

Tyanthony

13 de ago. de 2016

I like how they did everything in their power to get me the car that I wanted. Great workers that want to make their customers happy.

James

11 de ago. de 2016

The low stress deal. It was fantastic the way this was done and I will be back when we're ready to trade again.

Matthew

10 de ago. de 2016

It was great. Got the car i wanted no pressure and sales person was great would go back again thanks

Kimberly

10 de ago. de 2016

We have been coming here for years, same salesmen and same no nonsense pricing. We always get a better deal here than in our hometown.

Jericho

9 de ago. de 2016

Good help and down to earth people and helped me right away. ... and not to sale but listen to see what I wanted and was interested in FIRST

Angela

1 de ago. de 2016

Our salesman, Tyler, was awesome. He treated us like people, not just a commission. We'll be back for our next vehicle!

Deborah

25 de jul. de 2016

Salesman was very friendly and helpful, but not pushy at all. Every person we came in contact with explained the next step in the process and gave us our options.

Diana

23 de jul. de 2016

Everyone was super friendly down to earth, but when you try to call and talk to someone on the phone after you've made the sale it feels very different.

Becky

22 de jul. de 2016

Fair negotiations. Done in a reasonable amount of time. Personnel were friendly and were truly concerned about our time and making sure we were satisfied.

Nancy

21 de jul. de 2016

Service department explained problem with van and possible completion dates. Notified as soon as work was completed. Friendly, helpful personnel.

Scott green

18 de jul. de 2016

Dontae Tillman did a great job walking us thru the entire process. Very informative and knowledable.

Wayne

16 de jul. de 2016

Friendly people clean waiting area....some prices a little high ... don't have twenty words to say at this time but will come back for service when needed

Wade

15 de jul. de 2016

The service contacts are always very courteous and professional. I'm always treated with the best care and make sure I understand all of the work performed.

James

6 de jul. de 2016

Mine Arnold was good. Talks a lot. However, we've only had the car for a week, only driven it a handful of times, and the check engine light has turned on. Not cool.

Patricia

4 de jul. de 2016

Everyone was very nice and helpful, Ryan in finance was very quick and painless , shawn was great, he made me feel trustful

Brooke

2 de jul. de 2016

Mike Banks was amazing! He had good knowledge of the products and was kind and very helpful. Ryan, the business manager was legit too. And Jeremy got a truck bed cover ASAP when we needed it in a hurry. Loved our experience 100%!! If I were Goro, from Mortal Kombat, I'd give it 4 thumbs up!

Nathan

1 de jul. de 2016

THE SERVICE TECH TOLD ME UPFRONT THAT MAINTENANCE WOULD TAKE THE LARGEST PART OF THE DAY (AND IT DID). SO I PLANNED ACCORDINGLY.

Jamie

1 de jul. de 2016

Pretty easy and felt comfortable with my salesman. There had a lot of stock to choose from. Overall it was good! I would recommend the.

William

15 de jun. de 2016

I liked the paper work that laid out exactly what was done to the vehicle so it was very easy to make the proper entries in my car log book. A pleasant experience overall.

Kathy

4 de jun. de 2016

The friendly and helpful staff including Mike and Chad made my buying experience at Landmark such an incredibly awesome one.

Barry

3 de may. de 2016

I was told it was a three to four hour job and I was in waiting 3 hours, which beat my epectations the work was great my auto start works fine, I am very satisfied, the cost was pretty much what I expected

Matt mccollom

30 de abr. de 2016

They are slow and rude. I waited over three hours for a oil change. Worst service ever. I would not recommend this place to nobody to have work down on your vehicle.

Lorelei

21 de abr. de 2016

There was no pressure to purchase a vehicle. I was allowed to test drive the vehicle I looked at on line. No one tried to put me in a vehicle I did not want.

Linda t

31 de mar. de 2016

Was treated very good while buying my dodge Durango landmark did everything possible to meet our needs.very happy with our purchase

Christopher

10 de mar. de 2016

Tim Powers was our sales person at Landmark South in Belton, he was both flexible and professional. We got a more than fair offer on our trade and absolutely love our new Jeep. Job well done!

Steven

19 de dic. de 2015

Quick, friendly and courteous service. No overselling. Cookies in waiting room. Premises and restrooms were clean. Will continue to do business here.

Unhappy

21 de nov. de 2015

From not answering my communications on line to the paperwork not being completed as promised to the bathroom falling apart, it was a painful process.

Clarissa

24 de sep. de 2015

The friendliness of the service rep. and the quick service I received. This review is taking more than a minute to complete.

Mitchpend

12 de sep. de 2015

Dennis W. in Independence was friendly, helpful and helped get us what we wanted and needed. We love Dodge vehicles so it's imperative for the buying process to be painless since it does take time.

Sharon

26 de ago. de 2015

Didn't fix truck. Didn't give senior discount you promised. Have to bring truck back again. Not anything that was promised. Very disappointed and will not have nice to say about Landmark Dodge and I know a lot of old people I will be talking to that drive and buy cars.

DKFritz

8 de ago. de 2015

Best service I have ever had!!!!! Salesperson ( Jimmy ) best ever!!!!. Did not pressure me in anyway!!!! Finance personal best ever!!! Very understanding ( even though I had made some mistakes ). I would for sure recommend Landmark to everyone!!!!! I got the car of my DREAMS!!!!!!! Thank you very much!!!!!!

Michael

7 de ago. de 2015

Wonderful job friendly fast service. My wife's car came back with everything done that was asked. Bart, Dakota, and Jeff made sure all was well. Thanks for a job well done!

James

2 de jul. de 2015

Employees respectful, professional, friendly and quick.No appointment for tuneup and oil change. Took me right in, told them what I needed, they offered other services (as they should) but when I declined the other services there was no hem hawing or pressure about getting it done.they did my write up on vehicle, told me the cost and went to it.The customer lounge had tv and free cookies ( how great is that?) and vending machines.

Theresa

29 de jun. de 2015

Upon checking in, I told the service person (Dakota Roberts) that I needed my Jeep back in 1 hour because of an appointment I had up north and he and the service department were able to make it happen for me! THANK YOU!

janesfamily

26 de jun. de 2015

We had a wonderful car buying experience at Landmark. I feel that they went above & beyond in customer service. A special thank you to Lane, Michael, Lowell, Steve, & Mike.

Pamela

4 de jun. de 2015

Courteous people in service and the cashiers. Felt like I was the most important person at that time. Stan and Dakota were super to work with.

David

2 de jun. de 2015

this particular visit to get an oil change and tire rotation was good . all service was done correct , and timely . I was contacted by phone when the service was done and my vehicle was locked as it should have been when it was left outside . I would very much like to see more service like this in the future rather than the service i have been accustomed to in the past .

Mamie

27 de may. de 2015

I went in to change my oil, at first I was prepare for the 2-3 hours wait time that I was use to every time I go in to change my oil. I was surprised after about 20 minutes my car was done. That was very awesome. That for the improvement.

Sandra

10 de mar. de 2015

Was able to get right in. Everything that was going to be done was explained to me and a cost estimate was provided.

Nathan Huddleston

21 de feb. de 2015

I saw an ad for landmark dodge on the tv so I decide to go down and look at what they had I was meet buy Jeremy Zook and right way he went to to work for me to find a truck in my price range and hit the nail on the head perfect truck for the perfect price and with a matter of hour Jeremy Zook and Michanel Lineal had secured a deal that was on point Landmark dodge will forever have my business 15/10 they went above and beyond to get me the truck I wanted!

Timothy

19 de feb. de 2015

General Manager of new car sales and all sales associates were all willing to make my deal work and i was very appreciative!!

Larry

19 de feb. de 2015

fast courteous and very professional, nice friendly so many adjectives I can not type them all, would buy a car from them in a heart beat

Sean

19 de feb. de 2015

Every time we have our car serviced there the service team is courteous and knowledgeable. We get treated with respect and are always given the amount of time it will take to correct the problem.

Diane

19 de ene. de 2015

I went in for an oil change late in the afternoon. They got me right in and I was out in less than an hour.

Chuck. "Challenger enthusiust"

18 de ene. de 2015

Dennis W. contacted me several times to sell me a Challenger Hellcat, but lack of immediate availability put the sale on hold. None the less I am still considering them for a future purchase.

Jane

12 de ene. de 2015

The team was honest, understood what I wanted and what my budget was and didn't try to talk me into more. The process was smooth, the sales folks courteous and I'm extremely pleased with my vehicle. I honestly can't think of a way I could've had a better experience. Maybe the Harley in the showroom as a throw in?

Andrew F

3 de dic. de 2014

My salesman Rueben was extrememly helpful. He was not pressuring and I felt very comfortable working with him. He was very instrumental in me leaving that night with my new Jeep. I have already recommended people who are thinking about a new car go see him.

Chris S.

1 de dic. de 2014

In my search to purchase a new Durango, I contacted dealers in 5 Mid-Western states via e-mail. Not only did Landmark end up having the best price, but the whole car buying experience was fast, easy, and stress free. Dennis did an excellent job of communicating with me and assuring the Durango and paperwork was exactly what I was expecting at our arranged pick up time. It was well worth driving 4 hours from Central Iowa to buy from Landmark. I wish I had known about Landmark when I bought my Dodge Ram and Dodge Magnum.

Brian

20 de nov. de 2014

Friendly and knowledgable staff. It is a lengthy process, but everyone was kind and attentive. I purchased a Challenger last year from Jeremy (great guy!) and that's why we came back.

David

7 de nov. de 2014

I do all of my vehicle maintenance at landmark dodge , and usually it takes longer than it should however this last time was very fast and i was pleasantly surprised when it was done so quickly .

Virginia

7 de nov. de 2014

Mike Burkemper was my salesman and he was very nice and friendly. He spent almost two hours showing me different vehicles that fit what I was looking for. I will recommend him and the dealership to my friends.

Gwendolyn

5 de nov. de 2014

Doug Fletcher took time and listened to my need, then sent me to Chris who knew very well the used car inventory - then Chris set me up with Tom who showed me the cars and took me on test drives and helped me get the car I needed - everyone was very helpful and professional and I really love my car

Elisabetta

31 de oct. de 2014

Great customer services from the salesman (Dennis Wike), direct attention from the owner himself (Doug), fast support from delivery manager (Lowell Hake) and the finance manager (Michael Linell). All is all very smooth and efficient. They found me the car I wanted and the price i wanted.

Jason KC

31 de oct. de 2014

Great dealership!!! All the Staff is very friendly from sales to service... I always feel right at home there. I've purchased my last four vehicles at Landmark and will buy my next from them as well!

Charles

30 de oct. de 2014

The staff was very nice, friendly and easy to deal with. The salesman was very helpful and enjoyed working with him. There was a large selection of vehicles to choose from. It was a very pleasant experience working with Landmark Dodge Chrysler Jeep.

Cynthia

22 de oct. de 2014

I liked the fact that the salesman Ron Rowles was there but was not pushy and he was very willing to do what ever it took to make me happy. Also Grant Curnow was very helpful in my purchase and I appreciate them both.

Roxanne

22 de oct. de 2014

I felt that the salesman was not pushy as some can be and I liked that the business manager took his time to explain things to me when I had questions.

William

19 de oct. de 2014

The salesman was knowledgeable and friendly and I was in and out quickly I hate to wait for the credit guy and the add on sales guy.

Margaret

11 de oct. de 2014

Friendly and courteous staff. Willing to work with me to stay within my budget. I felt like I got a great deal and I know the staff had to really work to get me the best rate and price I could afford. I feel like a Princess in my new Jeep. Thanks for making it happen.

Christine

30 de sep. de 2014

Mike took the time listened to me what kind of car I wanted and was not pushy. A lot of salesmen are very pushy and try to sell you what you don't want and do listen. Mike was not that way. Jody was also fun to do business with. He took the time to help me get the release on my trade in. I walked out of there with the right car and price. In all the years that I have bought cars landmark was the best. Thanks guys

Joseph

27 de sep. de 2014

The fact that everyone was courteous and willing to answer questions. No one tried to force me into something I didn't like and the end result was that I drove away satisfied.

Stephen

24 de sep. de 2014

The consistency among everyone. With buying several vehicles it is nice to always deal with the same sales representative who is simply awsome. It's even better when you walk in and most everyone knows you by name.

Francis

16 de sep. de 2014

like the fact that the service coordinator kept me informed, and worked with the warranty company to ensure that most of the expense was covered under warranty.

Leslie

2 de ago. de 2014

I guess they just don't keep their inventory updated online. I found a car I was really interested in on cars.com. I double checked their website and was prepared to drive an hour and a half to go look at it right when they opened the next day. Luckily I called first because they did not have the car and nobody seemed to even know what car I was talking about. They then proceeded to try to sell me several other "similar" cars. Very disappointed.

Andrea

24 de jul. de 2014

The sales man helped find the exact car we wanted. Also, his manager have us a great price on our trade in. Everyone we met was personable and the whole experience was easy going.

Charlene

15 de jul. de 2014

Sales associate Bart was very down to earth and made me feel comfortable choosing a vehicle. I didn't feel like he was just trying to make a sale. I walked away with a car I love. This was my first car buying experience that I would make payments for and some of the other places I visited were not friendly at all and made uncomfortable but Landmark made me feel secure in the decision I was making for me and my family. Definitely recommend purchasing a car from here.

Desiree

2 de jul. de 2014

Kellen Rios - our salesman who made the purchase easy, clear, straight to the point, friendly, knowledgeable about the various options available

Timothy

30 de jun. de 2014

Local new car reps and used car reps were awesome and the general manager ewent the XTRA MILE to make my deal work on trade and lease program.I plan to work with them in the future and reccommend to many friends in Kansas City area

Theodore

24 de jun. de 2014

John Link was great in listening what I wanted even if it wasn't an expensive vehicle! He found what I wanted and there was no going back forth. Finance manager was great! forgot his name but bald guy! sorry

Madeleine

20 de jun. de 2014

Jeff was fantastic to work with, he was very patient with me as I made my decision, and I felt very comfortable working with him as I searched for my next vehicle. Jody was excellent to work with as well, very informative and explained my options in a clear and straightforward manner. I had lots of questions and he was happy to help me understand every aspect of my contract.

Terrance

20 de jun. de 2014

I found the workers there to be very friendly. Answered all my questions, returned my calls, and made the experience as easy as possible

Michael

15 de jun. de 2014

I was told when I called I would drive a new vehicle home that I choose and I did it was quick and very comfortable with no pressure

Wade

12 de jun. de 2014

The Landmark employees all made me feel as though I was their only customer. Everything was handled professionally and with my needs in mind. Thank you for a wonderful experience.

Jacqueline

12 de jun. de 2014

I did not feel like I was getting ripped off and I loved that I was treated as a person. Most dealerships would not even pay attention to me because I am 23 and a women but you guys listened and I got everything I wanted from my new car.

Pamela

3 de may. de 2014

vehicle inventory selection and the great service department was the deciding factor in choosing Landmark Dodge. I have now purchased 3 new vehicles from them. I prefer to buy at the dealership I want to use for service on my warranty work and I love your service department. The sales team is great. My only complaint is the length of time it takes to complete the financing process. Plan on spending 4 hours if you are going to pick out a vehicle and finance it.

Tracy

1 de may. de 2014

Everyone was friendly and very helpful. This was my first time buying a car on mine own and I was treated well and did not get hassled

Bradley

29 de abr. de 2014

Our sales associate, Cliff, did a great job of meeting our needs, answering questions, and was easy to work with.

Robert

29 de abr. de 2014

Knowing the process and the ways dealerships make money I was aware of the bargaining methods they use in price negotiations and through financing. I feel like it could have been a faster process but outside of that I was happy with my experience with everyone involved in my purchase. Reuben our salesman was amazing and very helpful.

Deonna

17 de abr. de 2014

Very attentive to the customer's needs. Willing to provide the best financial support available to their customers and showed willingness to put customers in vehicles they like.

William

16 de abr. de 2014

Our salesman was very knowledgeable about the inventory and answered all of our questions. We would absolutely do business again with him and Landmark.

Barry

9 de abr. de 2014

Mr. Haller was great , he explained all the questions we had . Very freindly an helpful. It made for a great experience.

Kimberly

7 de abr. de 2014

Darrin actually listened to every word I said. When I told him what I needed and what I could do, he made it happen with no games. He was awesome.

James

2 de abr. de 2014

I was able to quickly look at and test drive a vehicle that was like what we were looking for and didn't have to "work our way down" from something out of our price range. That was the car we ended up buying.

Lois

1 de abr. de 2014

Friendliness of all employees. Especially appreciated the caring manner that the salesman (Bob) had with my granddaughter (it was her car we were getting) I felt he was honest and gave her lots of good advice as a first time owner. Also was impressed with the handling of the contract with Jody. Had a scary moment with the financing (bank) but it was handled quickly and satisfactorily........as well as professionally.

Bruce

27 de mar. de 2014

salesman Darin was very nice show me everything I need to know very knowledge on the jeep I would tell my friends about you guys this is our 3 purchase with you. keep up the good work.

Bryan

21 de mar. de 2014

My salesman, John Schrack, was the best. I have bought 4 vehicles over the last 5 years or so and I won't buy from anyone else.

Sandra

20 de mar. de 2014

The salesman was very helpful. He showed us any vehicle we wanted to see and stayed with us. He showed us the Cherokee which ended up being the car we purchased.

Alan

19 de mar. de 2014

I liked that Clay was not pushy at all. He was very easy to talk to and was very knowledgeable about the vehicle.

John

6 de mar. de 2014

Sales man Dennis wife was really helpful enjoyed working with Dennis. He answered every question I had. If he didn't know he would find out. I really appreciate that.

Wesley

1 de mar. de 2014

john Schryct is the real deal, polite, tells it like it is and honest and upfront. He takes the time to make you feel comfortable with the car buying experience. I will come back again in a few years. We bought a truck from John 2 years ago, that's the reason we came back.

James

19 de feb. de 2014

Good people didn't try to talk me into something I didn't want to do let me make my choice not what car they want me In

Lee

16 de feb. de 2014

Lowell Haike (sp?) helped me with my initial purchase as well as this 3-year application of a paint sealant. I had a question about rubbing out a scratch and instead of leaving me to the body shop's decision he came out with a bottle of rubbing compound and a towel and showed me that it would rub right out. An excellent show of going beyond my expectations. Steve (I don't know his last name) in Service took my truck in for another issue and was there on Saturday when I picked it up. He was personable, professional and efficient and I very much would deal with him again.

Vanessa

15 de feb. de 2014

the salesperson Levi holmes was fantastic the whole landmark family on the noland road are great.make you feel part of their family

Felicia

14 de feb. de 2014

The sales person Kennen was very knowledgeable about the cars and was very helpful in making sure I could get the vehicle I wanted.

Eric

13 de feb. de 2014

Our salesman Jeremy Zook and John Schrak were the most pleasent ever and they are both a wonderful asset to Landmark, we have now bought 4 cars from Jeremy and he will keep us coming back!!!!

Hemimax

8 de feb. de 2014

Made several attempts to find the availability of vehicle and never heard word one.

Steven

2 de feb. de 2014

The best part of this experience was are salesman John Shryack. He is by far the best car salesman I have every delt with. He was very knowledgeable and personable. I would buy a vehicle just on the fact that he would be our salesman!

Charie

1 de feb. de 2014

Honest salesman (Dave Raines), I felt like his main concern was to make sure I got the best deal to fit my needs and not just another sale.

John

30 de ene. de 2014

My husband is disabled ; Mike set it up so that I could drive a Jeep back to Liberty so my husband could see it.

Robin

28 de ene. de 2014

My car has been towed multiple times & car is back at Landmark. Even though extremely frustrating & driving rental car instead of my new car, they have been very nice. They are working hard to solve the problem. They worked to get me in touch with tow service & rental car company. Hoping the situation will be resolved quickly but I know its the car & not the outstanding staff taking care of me. Thanks Eddie & Glenn for excellent customer service.

Tonya

28 de ene. de 2014

easy, friendly, helpful. We bought the car we loved and they were very knowledgeable about the challenger!! If you need a new car--Check them out!!

Billy

24 de ene. de 2014

Dennis, The salesman, was very knowledgeable about the type of truck and accessories I was interested in. I have purchased many vehicles in my lifetime and many times I knew more about the vehicle then the salesman. Not the case with Dennis!

Vernon

23 de ene. de 2014

Ed the Service guy and Marco the Mechanic where nice and honest and very informative as to what I needed and what was going on with my car.

Disappointed Customer

14 de ene. de 2014

Over the weekend I applied for financing on a vehicle through the dealership's website. As soon as monday came around, I was contacted by a sales person. He couldnt find or wasnt aware of my loan application so, lo and behold, he had to retake my information to process another loan application. The understanding was that the salesman was going to process my loan application and then call me back with the terms. That was at 11 am. I contacted him via email and called him for updates throughout the day so that I could close the transaction. He never once responded to any of my inquires. Finally, at 6 pm, 7 hours after he took my information, he sends me an email saying that a deposit would be required to process my loan application. I emailed him back to ask him how I can make a deposit so that I can have my loan applications processed and close the transaction. He failed to respond until nearly 9 p.m. In his email at 9 p.m., the salesman then tells me the car sold and that he sold it this afternoon, despite our conversations. In addition, I called twice throughout the day and asked two other salesmen to help me close the deal since I clearly was not being helped by the original salesman. They simply said they would check on something and call me back. None had the decency to even call me back. I was a ready and willing buyer. I had applied for financing for that specific vehicle on saturday, was approved, talked to the sales associate this morning before any other people viewed the car, and would have taken any step necessary to close the sale for that vehicle. Instead of staying in touch with me to let me know additional items were required, he completely avoided me and sold the car to someone else. And the other salesman that I talked to completely refused to provide any assistance to me. This is the absolute worst car shopping experience I have ever had and I would discourage anyone from shopping here. How a company treats its customers reflects the overall quality of that company. And any company that allows its employees to be so dismissive of customers in the way that its employees were dismissive with me, is not a company that values its customers or its own brand. I would stay away and save yourself the headache.

Dissapointed Customer

14 de ene. de 2014

Over the weekend I applied for financing on a vehicle through the dealership's website. As soon as monday came around, I was contacted by a sales person. He find or wasnt aware of my loan application so, lo and behold, he had to retake my information to process another loan application. The understanding was that the salesman was going to process my loan application and then call me back with the terms. That was at 11 am. I contacted him via email and called him for updates throughout the day so that I could close the transaction. He never once responded to any of my inquires. Finally, at 6 pm, 7 hours after he took my information, he sends me an email saying that a deposit would be required to process my loan application. I emailed him back to ask him how I can make a deposit so that I can have my loan applications processed and close the transaction. He failed to respond until nearly 9 p.m. In his email at 9 p.m., the salesman then tells me the car sold and that he sold it this afternoon, despite our conversations. In addition, I called twice throughout the day and asked two other salesmen to help me close the deal since I clearly was not being helped by the original salesman. They simply said they would check on something and call me back. None had the decency to even call me back. I was a ready and willing buyer. I had applied for financing for that specific vehicle on saturday, was approved, talked to the sales associate this morning before any other people viewed the car, and would have taken any step necessary to close the sale for that vehicle. Instead of staying in touch with me to let me know additional items were required, he completely avoided me and sold the car to someone else. And the other salesman that I talked to completely refused to provide any assistance to me. This is the absolute worst car shopping experience I have ever had and I would discourage anyone from shopping here. How a company treats its customers reflects the overall quality of that company. And any company that allows its employees to be so dismissive of customers in the way that this dealership's employees were dismissive with me, is not a company that values its customers or its brand. I would stay away and save yourself the headache.

MAJA

20 de dic. de 2013

Was not happy at all with our experience and did not make a purchase - the sales rep was nice enough however the test drive showed the true colors of this dealer - there was an empty pack of cigarettes in a compartment along with money in the cup holders and dirt on the floors - when asked if the auto was new and just hadn't been detailed yet the sales rep advised "at our low prices, we don't always detail cars" - the auto had a stronger than faint smell of smoke - when asked about the smell the sales rep advised we were possibly smelling his clothing - I told him that it was coming from the vents and asked if that would be addressed and he said "would that really be a deal breaker?" - my spouse and I left that day uncertain if we would come back and the phone calls after ensured we would not - within 5 mins of leaving the location I rcv'd a voice mail saying that the est of what they would pay for my husbands car was not correct, that it "might be worth more" - I rcv'ed calls on a regular basis after that (2-3 every other day) - I called back on several occasions and asked to not rcv more calls and was told that they would get the message to the sales rep and yet 2 days later another call would come in! I honestly wouldn't have posted this if we didn't have such amazing service today at another area dealer - it blew anything we saw/experienced at landmark out of the water - not only did we get a auto with every bell and whistle on it, but we got it for $3000.00 less than what anything on Landmarks was priced with less features. From the outside looking in, it seemed that Landmark is a bit old school with their selling idea and what they feel work - I know for myself and my family - it did not come close to working and we will never go back!

Jesse

20 de nov. de 2013

Tried twice to contact dealer vie e-mail thru Cars.Com and never recived contact at all. Provided e-mail and phone number, so you got me????!!!!!

ChristaS

27 de sep. de 2013

Chris Jones and Ben are wonderful sells men it took a lot to get my car at landmark but in the end they got me financed with the car I wanted. I test drove the wrong car falling in love with it found out it was out of my price range and Chris managed to get me the car I wanted at a great deal. Beings I had no credit it didn't stop the dealersh ip from finding someone to give me a loan.

Ginger W

7 de sep. de 2013

The sales staff was very friendly and easy to work with!

KentP

6 de sep. de 2013

I have owned Chrysler products since my first one, a 1947 Chrysler Windsor. Now, it's a Challenger. Always had reason to be pleased and have felt my loyalty has been appreciated and returned at least three-fold. Proud to shop at Landmark.

Out of Towner

20 de ago. de 2013

I had given an online offer before I went to the dealership. I had an e-mail in which the salesperson stated that "I might be able to get the owner to go as low as $xxxx." I took that as a realistic price. When I arrived at the dealership they told me that the price I had received in the e-mail was not possible. In fact they did not go down at all from their online price. I had driven an hour for the price I had received in the e-mail. They eventually came down $190 which was about $300 more than the price given to me in the e-mail. The managers in the closing process ( which is quite lengthy in my opinion) pretty much gaffed off my complaint. They (closing manager) did try to make up for it by giving me a "discount" on an road hazard plan that did not fit my situation.. I like my car but am not sure that I would trust the dealership again.

Troy

15 de abr. de 2013

bought a 2012 journey, after one year, 26,000 mi. later, my tires are worn to 2/32 on the front, and less than that on the back on one side!! The dealership wanted me to pay for an alignment. In my opinion, this should be covered under warranty!! Sooo, I called another Dodge dealership closer to where I live, and without hesitation, they told me it needs an alignment, bring it in, and warranty would cover it!! Now thats what I expected to hear the first time!!

KUJayhawk4

9 de jun. de 2012

We live in Kansas, but in order to find the car we wanted had to drive to Independence, Mo. Our salesman, Don, was courteous, personable, not pushy and was very informative on the vehicle we were buying. The price was very fair, so we did not have to negotiate. We could not have asked for a better salesman or smooth transaction! They are cleaning the car and also taking it to OUR mechanic to have it checked out for us! Then our mechanic will report to us. This is a great service that I have never heard of any other dealer doing for their customers. We will definitely recommend Landmark Dodge to others!