Gerrit Schoordyk

4 de oct. de 2016

I went to get service work on my Dodge truck. as always, I was treated very well. they make you feel like you are their number one client. GREAT GUYS in the service and parts department. I now take all of my vehicles to them.

Keith Carlson

29 de sep. de 2016

Very polite staff. Car was ready BEFORE it was promised!

Diane Baker

15 de sep. de 2016

Mike from the service department helped me get my Jeep Cheeroke in out for an oil change and a recall on it's windshield wipers in less than a hour. He is a great person to work within the service department and I wouldn't use anybody else.

Britt1989

13 de sep. de 2016

Branden Priemer and his team did an amazing job. They went above and beyond to get me the best deal possible on an amazing car. I would recommend this dealership to anyone looking to buy a car. Branden really cares about the people he is helping buy a car and the experience I had was incredible. Thank you for everything you did to help me get into my amazing car!

Albert,

13 de sep. de 2016

albert in service was very helpful for getting us a rental car , while our jeep was gettimg serviced.

jeff streeter

9 de sep. de 2016

My credit was not the best, but Branden was able to get me financed at a better rate than I imagined possible. Because of this, I was able to drive off the lot in a brand new Jeep. I will be back. Thanks for all the help.

aa321321321

6 de sep. de 2016

Took 9 days to do what a mechanic did in 3 hr (same car same problem) took it in on a Monday after a road trip after being told by total care it would be taken care of they got me a rental car for free 2016 jeep going it getting it back on the next Wednesday. Carpets were wet told them when I took it in and to total care let it sit in the az sun wet for 8 days then told me nothing they can do. After telling me they would take car of it no problem the kicker is the rental car was only free for he estimated days so I have a bill of ????$$$$ to pay after that event tho they have had my car all on an appointment that there "Chrysler care" set up and told me there will be no problem

200 C

5 de sep. de 2016

My first time bringing my car for service. Mike V. was excellent, he is very knowledgeable and personable. He took care of me and had my car serviced and ready to go in 45 minutes. Despite some of the bad reviews I have read I did not experience anything negative. I hope in the future I have the same excellent customer service. Thanks again Mike.

Robinson

1 de sep. de 2016

From the time we walked onto the lot we were met with professional service. The customer service was great and the whole buying process was quick and easy.

Vidar

29 de ago. de 2016

Recently bought a used car from this dealership. Salesman made the claim the used car was "inspected" and we would have all issues repaired upon inspection. This didn't happen... He complained about replacing (vs. repair of ) the damaged windshield. Stated a ding in the side of the car would be repaired. It wasn't. Unless you count a little paint as repair.Less than two months later the AC quits. We bring it in for repair and their "90 day" free check up. What they don't tell you is your appointment time is a "check in" time and your car may not be "diagnosed" for 2 or 3 days.We drop the car off at 0800... Then hear nothing. Eight hours later we call Dustin in service... He tells us it just got into a maintenance bay and may not be ready for 2 or 3 days... On top of the day wasted languishing in their parking lot.When pressed as to why we weren't informed of this charade regarding an appointment time, Dustin has the audacity to incorrectly state that he informed me of this when the car was dropped off. "I clearly told you this morning" is absolute BS. He further infuriates us with his response to what are we supposed to do without OUR car for 3 days..."Enterprise is always open"....This dealership's business practices and customer service is beyond horrible and should be avoided at all costs.

JEEPTHANG

29 de ago. de 2016

i told my sale person exactly what i wanted and he deliver .i told him what i wanted and didn't and i was out in 3 hours and i been in other dealerships and i have taken about 5 to 6 hours

Jose Brambila

28 de ago. de 2016

I been trying to schedule my jeep for oil change I've call for about 5 times an left messages and never got. Call back I am very disappointed with this dealership. I owned 4 Chevy vehicles and I never experienced service like this their. I don't think I will refer friends to that jeep dealer

Martha Gonzalez

26 de ago. de 2016

Mechanics tend to go the extra mile, they even fixed a recall I was not even aware my vehicle had and that I was not going in for.

Tlilly2

22 de ago. de 2016

I love my service advisor. He always greets me with a smile. He keeps me aware of how the progress is coming. Thank you for being there and the good service.

LHM CHRYSLER JEEP

11 de ago. de 2016

IT WAS A GOOD DEAL. LOVE THE PRICE MONTHLY PRICE AS WELL. I WAS IN AND OUT. I TOLD HIM WHAT I WANTED AND DID NOT WANTED. HAD IT IN STOCK. TEST DROVE IT. I WAS IN AND OUT IN THREE HOURS OTHERS DEALER I WOULD LAST AS SIX HOURS.

Lauram50

10 de ago. de 2016

Jordan and Branden was wonderful helping me get financed after another Larry Miller dealership was worst.. I went to Larry Miller Nissan in Mesa after working all night then I had to return back to work 7pm have to do 12hrs I didnt get home til 3pm only few hrs of sleep BUT anyway the car I got they put me in NOT the one I wanted so drove car home looked it over passenger door inside where you pull door shut came right out side that tells me that door had problems... Trunk been repainted... All doors have silver nuts the car is black... So they will get car back....i really liked how Larry Miller jeep Chrysler Avondale really helped me my credit wasn't the best....

Jeep Patriot

10 de ago. de 2016

Calvin did a great job and was very friendly and helpful. The Dealership was clean and comfortable. Water was served and the wait wasn't too bad.

Laura

8 de ago. de 2016

The dealership was nice and our Anthony Pena was great to work with. I love my Jeep and I will highly recommend your dealership to friends and family. Thank you!

Andres Nunez

7 de ago. de 2016

Excellent customer service on behalf of Calvin since first contacted. Paid attention to details we asked and Wales us thru a painless experience.

Nick Coronado

5 de ago. de 2016

Mike Funk was able to get me the vehicle that I wanted at a price I could afford. It was definitely a pleasant experience!

Hollyhood46

4 de ago. de 2016

I first visited Larry H Miller Jeep in Avondale a couple months ago. I went to several other dealerships looking for the vehicle and price I wanted. I finally returned to Larry H Miller and purchased.I felt very comfortable working with Ivan. All around good experience.

Charles Martin

2 de ago. de 2016

Mike Zeslik is great when I call he makes me feel like Im a friend not just a customer. The work is all ways top notch. Thank you

slayer606

28 de jul. de 2016

It was quick, and had no problems at all. Was not pushy to purchase anything and left all the decision to me on what i wanted to do.

Cindy

28 de jul. de 2016

My sales representative was knowledgable, kind and was working for me. No hassle no haggles. Great experience. I will continue to visit this dealership and sale rep for future purchase

Very Unhappy Customer

25 de jul. de 2016

I was part of the QT diesel fuel in the 87 octane tank episode. The dealer had my car for 12 days. They only cleaned the tank and the fuel lines, they did not replace my spark plugs or fuel filter, so car only ran for about a week before it stopped running again. Fuel filter was full of diesel and the plugs were covered in diesel. Plus they returned my car to me with the check engine soon light on. It was not on before. VERY poor service.

karma's 200 convertable

23 de jul. de 2016

Mike was very courteous, and the car was finished in a timely manner. We will use him for all are automobile problems as he seems to be very nolageable in his field. Thank you,James Hatfield

wrangler

18 de jul. de 2016

Dealership was clean and well organized. They had a very good inventory and were willing to search other dealers to find matches for the car we wanted. The salesman was courteous and knowledgeable yet not at all pushy. He let us decide on the purchase at our own pace.

RealestateJeepGuy

15 de jul. de 2016

Great service, had oil changed and tires rotated. First time at the dealer we moved to a new area and was very happy with the experience.

Daniel Esteves

15 de jul. de 2016

My service advisor Fred Enriquez, along with Technician Chris and Supervisor Pat, are outstanding at not only what they do, but also with their professional interaction with me. I call it professional, but it felt more like family doing everything possible to help me out. Thank you all very much! Very refreshing to experiance this level of service.

Gail Campbell

9 de jul. de 2016

Gary and the entire staff at Larry H Miller Jeep Avondale give acceptional customer service. They go out of thier way to answer all my questions and completed my service in a timely manner.

Angie Fimbres

8 de jul. de 2016

My husband and I got to get a brand new 2016 patriot , went in very skeptical ...to be honest thought we weren't going to get a anything. But to anyone looking for a car and were told no at other dealers, Marty and his team were awesome, friendly and went The extra mile to get us approved... It was an awesome experience we had.... Go to Marty's dealership were you will be treated like family !!!! Thanks again everyone!!

RCR069

5 de jul. de 2016

My appointment was right on time and Mike Veselik was great to deal with I am not worried at all to bring my Jeep to your dealership for service Thank You for everything

Jackye

5 de jul. de 2016

My overall experience with LHM Avondale was good but I want to said about customer service that will better if they are most focus to help the person to reach them and less focus on sale.

Vicki Baker

29 de jun. de 2016

Fred in service department is awesome! Made sure my car was up to date on all computer upgrades. Arranged for my transportation to work and car was done on time exactly as promised.

Ron

14 de jun. de 2016

Very difficult car to match, but they found exactly what we were looking for.

Kenya Walker

12 de jun. de 2016

Anthony was very professional and friendly. He was pushy and wanted to get me the best deal possible. We would like to purchase another vehicle through him.

karen90

4 de jun. de 2016

I went into the dealership, literally betting on trading in a cosmetically ruined 08 kia optima and still not being able to walk out with new transportation. However Roman, who was extremely easy to work with and 0 pressure sales talk helped me walk out of there with a 2016 jeep patriot. All the employees there are friendly, and helpful as well. I would recommend coming to this dealership to anyone.

GJ Buyer

1 de jun. de 2016

The salesman, Calvin, was very knowledgeable and passed that knowledge of the Jeep Grand Cherokee on to me. He answered questions completely. He was a nice guy and struck me as a true professional through out the meeting. I liked the Grand Cherokee to start with and after listening to Calvin my understanding and desire of the vehicle grew. He told and explained several things about the Grand Cherokee that I was familiar with and also educated me on several terms I was not aware of. Calvin introduced me to a couple of other Jeep employees that I also found knowledgeable and helpful. In all, I have a better opinion of the Avondale dealership than of any dealer I have dealt with.Mike Mahaffey

Judi Hay

20 de may. de 2016

I thought I had made an appointment in line but it never went thru but they made time for me as I had driven from the far east valley and was out within an hr.

Tony

19 de may. de 2016

Jordan was awesome from start to finish and Richard as well. Will highly recommend this dealership and the two sales people to everyone. Thanks again for the awesome experience.

ARACELY B

19 de may. de 2016

*BUYERS BEWARE - DO NOT PURCHASE FROM THIS MENDACIOUS DEALERSHIP* My family and I purchased 2 vehicles from this dealership early 2015 (a new 2015 Jeep Patriot and used 2012 Toyota Tacoma). Although those experiences were great, this dealership recently ruined all of that. I feel the need to speak up because we were extremely pleased with our initial purchases and now feel completely disrespected. I received an email from Johnny Martinez regarding my dads 2012 Toyota Tacoma. The email itself was difficult to understand but from what I could gather it seemed that Larry H. Miller Chrysler Jeep Avondale was informing us of possible recalls and offering to repurchase our vehicle at market value PLUS an additional 10% in order to put us in a newer Chrysler/Jeep. I tried to call and speak to Mr. Martinez but a rep claiming to be his "assistant" offered to help instead. He advised me to take the Tacoma to a Toyota dealership. OK? Made no sense but that's all he said. I was even more confused after this call. So, my dad goes to Larry H Miller Chrysler Jeep himself to speak to someone. After test driving a few vehicles, they offer him $17,000.00 for his Tacoma, claiming that is what the truck is worth. Well, my dad asked for $20,000.00 and reminded them that their email claimed the following: "Please present this letter of NOTICE to the Authorized Manufacturer Re-Purchase Program Representative at the authorized dealer above before May 31, 2016 and receive a Re-Purchase Offer at Fair Market Value plus 10%." Who ever attempted to assist my dad that day decided this potential deal was not worth the effort and was not in the mood to accommodate or find a mutual solution. My dad was obviously upset and left but not before someone asked him to return and talk to a "spanish-speaking rep" so that he can communicate better. This seems is where my blood start to boil a bit. NO, my Mexican born, SoCal raised father who has been speaking english for at least 40 years does NOT require a spanish-speaking rep so that he can "better understand." This was a rude attempt to put him in his place. My dad returns to see the spanish-speaking rep and this individual forgets all about their appointment, reiterates all the same information that my dad already received and understood initially, and finally offers him $13,000.00 for the Tacoma and not a penny more. That's less than what you offered him the first time. Maybe you're "spanish-speaking rep" couldnt translate $17,000.00 correctly. Or maybe you're just trying to get new sales by low balling and misleading your current customers. Why are you guys wasting your time and his? Why are you reaching out to loyal customers just to hassle them and make them feel less than you? This was not a potential customer looking for a cheap deal, this is A LOYAL CUSTOMER who came in to see you because YOU REACHED OUT to us. *BUYERS BEWARE - DO NOT PURCHASE FROM THIS MENDACIOUS DEALERSHIP*

Shel50

11 de may. de 2016

As I stated above I had a very pleasant experience with Jordan and Derlis Samaniego. I got a nice car and very happy with the whole experience

Sergio madrid

10 de may. de 2016

Larry h miller avondale is awesome, i checked prices everywere.other could have a better price but with fees options and extras it when up.but with larry at avondale out the door prices were down.i didnt just buy 1 grand cherokee but bought 2 grand cherokee at a awesome price.i would recomend larry at avondale to everybody i know.i know that from now on im theyre client.awesome customer service great sales man like tony r.everything was outstanding.

A.Campa

8 de may. de 2016

Had good expierience on getting my Jeep Patriot quick service and treated me with respect and good sales person thank you. Good dealership i recommend it to everyone.

mike hernandez

7 de may. de 2016

I would highly recommend Larry H. Miller dealership to anyone who is looking to buy a car. The sales people there really made my wife and me feel very welcome, and did not pressure us into buying a car.

Lisa T.

17 de abr. de 2016

As always, Dustin Bolton ensures that his customers receive the best care. I appreciate his professionalism and going the extra mile to provide his customers with a rewarding experience. Thank you, Dustin!

kathleen dailey

14 de abr. de 2016

I came in there a horrible mess. My husband commited suicide in late 08 over this economy . He owned a drywall contracting business and I worked for NASA. We paid cash for new 50+k cars . My credit reflected my downfall not my success and preservence to get back up and survive such horror or my character of putting value in life other than value in the market. I am a voice of adasity in a world blinded by such things like that but I have a long way to being any leader or having any podioum to be herd by anyone. My credit sucked! There was only one car they could finance me . It wasn't ready so by time it was I tried to be happy but Hated it! Hugg! I felt like it was made cheeply. And it ran terrible . I'm sure when they say its ok they mean its ok but everything about it was not right. After I stood my ground despite the fax that may have thrown me and kids under bus. They still offered my down payment money back and I may have shot my own foot here. They have no reason to want to deal with me anymore but they are . In spite of my own self Johnny Martinez general manager is being my obi one and is still trying to help me find MY car. One that will make me proud to have survived what I been though and give me a vehicle to become peer support to others . Its hard task With credit I have and financing i can afford. I'm praying for him to handle me and the task at Hand. His diligence to make the customer happy is noted and saved in my memory bank because I know I have been a pain in xxx. :(

Elisha

13 de abr. de 2016

Excellent job! Everyone is so friendly. I have never had an issue here. Bought my car here and will continue to have my vehicle service/maintenance done here.

Scott W

29 de mar. de 2016

Great job, great price, great service. Both sales manager and GM came out to shake my have. Very impressive. In and out very quick. Great deal. I had been shopping around and by far the best price.

Barbara

28 de mar. de 2016

Dustin and crew are fast, efficient and, as always, super helpful.

Chilton96

22 de mar. de 2016

Worked with Ryan, he was awesome and got me into the perfect car and kicked butt trying to get me to the right price! He works wonders!

Papamike

21 de mar. de 2016

Gary was very professional and had the work completed 30 minutes before his estimated completion time. His knowledge of the vehicle was top notch; I will return to this service department and Gary for future work.

racedevil52

17 de mar. de 2016

Each time I go and get service I'm very satisfied with the quality of work and professionalism of the employees. I will always take my Jeep there for any service.

tammy

8 de mar. de 2016

Mike and your team always take vey good care of me it is a pleasure to work with them. I would recommend your service and dealership to anyone

everson,august

2 de mar. de 2016

As always i was able to call Dustin and set an appointment to my convenience.Dustin was helpful and patient as I explained my concerns about a noise I was hearing inside the car. He listened and took time to see if he could hear what I was hearing. He was not dismissive or condescending as if I were imagining the noise. He was as always very professional assuring me that he would make sure my concerns were addressed. His knowledge of your product is impeccable. He made sure I understood everything. There was no hurry and he gave me my time which I felt was sufficient. Larry H. Miller is fortunate to have someone of this caliber and integrity representing your Brand.

Sallyle24

26 de ene. de 2016

Horrible horrible experience with this dealership since the first time so we thought why not try to second time maybe they make it better maybe they're actually honest but we got the run about and actually got the rudest manager I've ever dealt with went back and forth giving me attitude totally un professional does not know how to run a business the funny thing is in March of 2015 he sold us a Jeep Wrangler brand new never mentioned it didn't have it AC what new Car nowdays does not have AC of course we forgot to ask because we thought every car comes with AC that was our mistake when we went back to ask the next day they said that that was our problem That's how the car came. Sorry didn't help but they didn't do anything about it okay so we dealt with it we have the Jeep really good condition we upgraded it we added to it we out of the lift kit new tires a Bluetooth screen LED lights and other accessories so we invested $6,000 into it so yesterday when the manager supposably appraised at none of that account he said a lift kit is $500 I'm not sure where he gets his lips done but I've never heard of it being $500 he also said that it wasn't his problem that he couldn't offer us more for a car that didn't have AC so I told them you're the one that sold us his car with no AC he said you should have asked really really unprofessional so I told him I'm giving you the chance to make it better and he said well how do you want me to sell a car with no AC and my response was the same way you sold our car with no AC it was just bad experience going back and forth totally don't recommend it go to another jeep store I have always own jeep my whole life and I've never had this bad experience I hate it I hate it and I regret buying a Jeep my first time regretting buying a Jeep be careful people and obviously if you go to that store make sure your car has AC and make sure they're willing to treat good the next time he satire cheapest was $20,000 and he would probably sell it for 21000 I highly highly doubt that how are you going to sell a 2015 Jeep Wrangler with a lift kit new tires LED lights screen bluetooth for $21,000 he is such a liar the funny thing is he tried to play it its so sad

dzanto

23 de ene. de 2016

I knew exactly what I wanted when I arrived. It was a typical experience ---- being approached before you even shut your car door. Car dealing just takes too long. I arrived shortly after 1pm and left around 5:30pm --- way too long. Even so, the salesman was very curtious and helpful.

Bustnjustn

19 de ene. de 2016

I bought a car on Dec 26 from Angela, she was professional, courteous, and was able to sell me a car on our first visit. I would recommend this dealer and Angela to anyone.

2015T&C

15 de ene. de 2016

We purchased a 2015 Chrysler Town and Country Touring L model. We were happy with the sales experience and the finance person was very friendly and helpful.

K. Caldwell

13 de ene. de 2016

Excellent service, friendly and no pressure to buy. Calvin DeForest made our car buying experience amazing! I highly recommend seeing him next time you or anyone is in the market for a vehicle. He was extremely knowledgeable, answered all our questions on each vehicle and was with us from beginning to end. Sonny in the finance department was exceptionable and we greatly appreciated his assistance working with us to get us the vehicle at a price we wanted.

Sherry

5 de ene. de 2016

Steve Coleman made this experience the best. He is professional and was easy to work with - no high pressure

Brian58

22 de dic. de 2015

Brian helped so much ,I would not have had the time otherwise,the paper work was also very fast and easy.Will buy my next vehicle from Brian.

KKB

14 de dic. de 2015

Vehicle taken in for routine maintenance. Customer service was good and maintenance completed in a timely manner.

Mark and Lin's jeep

12 de dic. de 2015

WE REALLY ENJOYED OUR BUYING EXPERIENCE. ARTURO WAS A GREAT SALESMAN. HE REPRESENTED THE DEALERSHIP WELL, HE HAS THE PRODUCT KNOWLEDGE WE WERE LOOKING FOR AND HE TOOK THE TIME TO LISTEN TO OUR NEEDS IN JEEP. THANK YOU AGAIN ARTURO.

Roberta

10 de dic. de 2015

My experience with Larry H. Miller Chrysler in Avondale, AZ was great! They worked with me to get me what I wanted for the price and payment I wanted for a new 2015 Chrysler 300. Brian Stenson, who was my salesperson, was very courteous, knowledgeable and informative and receptive to my needs, along with being very easy to work with. He has been able to answer all of my questions I have had on the car, even after the deal was done. I would definitely recommend anyone who is looking to buy a Chrysler or Jeep product to go to this dealership and ask for Brian Stenson! This was the best car buying experience I have ever had!

Winston A.

2 de dic. de 2015

I was looking for a Chrysler 300C and Larry H. Miller did an awesome job delivering a beautiful Chrysler 300C! Thank you Larry H. Miller!

azfootballdad

30 de nov. de 2015

A few bumps at first but then pretty smooth after that. Just a hint if someone says to finish the paperwork before they get there then do what they ask.

Nathan

18 de nov. de 2015

i had a great experience here. It's not often that I'm treated like a person and not just another customer at a dealership. Dustin and his team at LHM Chrysler/Jeep service took care of my needs in a timely manner. Thanks for the great treatment and care of my car. I will let everyone know how well I felt leaving service dept that day. Thanks again.

jeff

16 de nov. de 2015

They keep me informed and when they dident have the parts they gave ne a rental car

spoyledg

16 de nov. de 2015

Angela went above and beyond to walk me thru the process. A very sweet sales person!Sonny offered me some great advice about building my credit, which I found very helpful.

Jocelynjr21

14 de nov. de 2015

This dealership is one of the few who actually help you. The experience of purchasing my first vehicle was wonderful and not stressful at all! The service is great!

Claudia

11 de nov. de 2015

A special thank you to Ryan and Diesel for helping my husband and I on purchasing our first 0 mile car:)) our situation wasn't easy but they made it happen and now we drive a 2016 Jeep patriot :)

Bgonzalez

11 de nov. de 2015

I honestly was not planning on buying a new car, I stopped to look at a Jeep Sahara I saw online (I Love them). I decided to trade my vehicle and now I LOVE my JEEP!!! Thanks to Arturo's great customer service and dedication to his customers he convinced me! I'm so happy with my car and I would definitely recommend Larry H Miller Jeep to friends and family!

n8405t

7 de nov. de 2015

I used to be a service customer of Larry H Miller Jeep. But the quality of the Service Advisors had gotten to be a joke. I stopped going to your business because of this lack of quality. recently I had the need for service on my 2008 Wrangler that went beyond my ability and so I thought that I would suck it up and visit THE DEALER for service. I was pleasantly surprised that the Service staff was significantly changed and that Michael Veselik actually had automotive knowledge and experience. Great job and I am pleased that Management realized that they had an issue in the Service area and it seems to me that Larry H Miller Jeep has addressed the issue and solved it. I will be back and my next Jeep may be purchased at Larry H Miller, thanks to the service I received.

joseph123

5 de nov. de 2015

Will go back to buy another Jeep and tell the people we know and those who.Everyone was very nice and answered all and any questions we had even though this was not out first car / jeep. Great experience from the time we came in till the deal was done... THANK YOU ALL AGAIN... Keep up the great work

Hacksr

5 de nov. de 2015

Brandon, Marty, & Jordon are a Great Team. Stayed in contact with me during the entire buying process. I have been a customer for over 11 Years. Dustin in service also does an excellent job. Great sales and Service.

Fred Johnson

4 de nov. de 2015

Good service and we will come back for your best service. Thank you.

Lisa Turner

1 de nov. de 2015

I made a service appointment online which was confirmed by email. However, when I arrived for my scheduled service, there was no appointment that had been scheduled. The service team did a fantastic job of fitting me into the schedule and meeting my service needs.

Gerald E. Martinson

1 de nov. de 2015

Friendly, Curtious, and Respectful Service. Always a pleasure to do business with the Larry Miller team on my 2015 Jeep.

August Everson

28 de oct. de 2015

Very good I am pleased.Will continue to bring my car there for any and servicing.Service mgr. Friendly and knowledgeable.Staff was friendly and respectful.Facility was clean and quiet.Received shuttle service after having to leave car for an extended time. And shuttle service on return.

Kelly

22 de oct. de 2015

was a good experience, as far as new car purchase go.

Dale Snyder

21 de oct. de 2015

My wife and I came to this dealership because of our relationship with Richard Bracamonte and he did not dissapoint us!

Helicopter55

17 de oct. de 2015

Great selection of cars, colors, and packages. Tony was a honest salesman. I would recommend Tony as he was very knowledgeable of the car and took a lot of time with us. He never rushed us. Thank you

quinnc70

16 de oct. de 2015

As usual, the service was professional, quick and beyond my expectations. They are the very best at what they do and I wouldn't go anywhere else!

Tom

11 de oct. de 2015

First time doing an internet purchase. Made contact from Wisconsin before my move to Arizona. Good communication along the way. Provided a list of vehicles I was interested in. I chose a model several weeks before my move. Made appointment for test drive and vehicle was waiting for me at my arrival. Excellent internet sales person. Very informative and attentive. Made great offer including the buy-out of my current leased vehicle. Great follow-up all along the way. Very satisfied.

JAKramer

11 de oct. de 2015

What a great car buying experience. We live in the far southeast part of the valley, about 3 miles from a different Jeep dealership. I had asked a sales person there to watch for or find a specific Cherokee for me. Never heard anything from him, but in looking at dealerships online saw the exact vehicle on the Larry Miller Avondale Jeep webite. It was well worth the 50 mile trip! We got a great deal on the vehicle, were treated with courtesy and respect, and made to feel valued and appreciated. Thanks a million to Joe, Aldo and everyone who made this agreat experience!

revjohn168

1 de oct. de 2015

satisfied, with the overall experience Justin my service person has always been very friendly and courteous everytime I go to take my vehicle in and explains what was done.

jcourt

1 de oct. de 2015

If you want a dealership that goes the extra mile for you? Look no further!!! Very professional throughout the entire process, from sales to finance. I would highly recommend my friends and family to buy their next vehicle from Larry H. Miller Chrysler Jeep Avondale.

Tony Carbajal

21 de sep. de 2015

Overall a good job. Keep up the good work. I'll recommend my friends to your website

W Rezac

20 de sep. de 2015

Excellent car buying experience. I will be using them in the future.

erichg1

19 de sep. de 2015

Steve made our experience easy and exciting. I want to buy another Jeep with you. Just waiting to see if the deal can be done.

AZJimK

6 de sep. de 2015

My wife and I purchased a used vehicle at the Phoenix Stadium tent event and were very happy with the buying experience. The staff was very friendly and easy to work with!

Krystle

6 de sep. de 2015

Ryan Was very nice and my overall service was great. Would recommend him to my friends as well

Nate

3 de sep. de 2015

I've been to several dealerships and felt as though I was being taken advantage of. Here as soon as I walked into the dealership I felt at ease, everyone was friendly and courteous of my time. I got what I wanted for a great price and still feel I got the best deal possible. Between the sales staff and management I felt they were being honest with me from the start. Thanks for a great experience and when I know of anyone I'll send them over.

Bobby Robinson

31 de ago. de 2015

Awesome place not high pressure at all I'm so happy I choose Larry Miller Jeep Avondale!!These guys rock!

pam

29 de ago. de 2015

Good service. Was in and out in no time............................................................................................................................................

JettSPD

24 de ago. de 2015

Everyone from my sales rep to financing was extremely helpful and went out of their way to be sure I got the vehicle I really wanted. Jordan was great to work with. He was personable, friendly, very knowledgeable of the features of the car I purchased and answered all my questions. He let me test drive the car I "thought" I wanted, then showed me the car I ended up falling in love with! I would send all of my friends and family straight to Jordan for their next car purchase!

brodiesmom56

13 de ago. de 2015

Brandon, Victor, Angela and Lynn were all there to answer all of my questions from beginning to end. Dealership is very customer oriented and friendly.

Wrangler gal

13 de ago. de 2015

Jerry was fantastic to work with. He was very upfront and made the process simple and pleasurable. Buying a new car should be fun and exciting. After all, you're getting a new car! I was very impressed with my dealings with Jerry and Johnny.

Tom Johnson

7 de ago. de 2015

Truly one of the best car buying experiences we have ever had. Joe Scripilliti is the consummate sales professional who knows how to work with customers to get them the best deal. And, Frank Pena in Finance was very helpful and personable. We will be repeat customers.

Eric

4 de ago. de 2015

Aaron, Joel and Emily are great folks that do an outstanding job representing the Larry H Miller name. I feel like a valued customer that made a connection with some great folks. I love my 2015 Sunset Orange Rubicon. Thanks to the Larry H Miller team for running a professional operation, and providing an exceptional Jeep buying experience!

Rider

31 de jul. de 2015

Great attitude and customer comes first mind-set. Mike totally preforms with his excellent attention to detail. Your in very good hands here at LM!

Bradley Johnston

30 de jul. de 2015

Excellent service appointment, and the rental car was outstanding. Loved the service, well done. Thanks

Julieta

27 de jul. de 2015

I loved it !!! Easy fast and they were super friendly

Michael W Hoyt

21 de jul. de 2015

I bought a 2015 Jeep Wrangler Unlimited. My Sales Representative was Steve Coleman. We initially spent an hour on the phone after I cold-called your dealership and was transferred to Steve. Steve helped me understand the trim packages and other features of the Wrangler and I made an appointment with Steve for the following Saturday (July 18th) After a test drive, the challenge was finding a wrangler with the color & options I wanted. There was only one and it was at your your other sales lot. Steve secured it, had it brought to your Avondale facility, and had prepared to drive home. The financing went flawlessly because of the efficient communication within the dealership. No wasting of time with needless haggling -- very well done.

Randy Miller

14 de jul. de 2015

Easiest purchase ever! Thanks Jose Urbalejo & Larry Miller Avondale!

Debbie tipton

8 de jul. de 2015

The Best! Everyone was very helpful. My sales person was Toni, he went over and above to show customer service. He was very prompt while I was looking for a vehicle.

Michael Stavros

2 de jul. de 2015

"Excellent Service Rep (Dustin Bolton) - polite, professional, helpful. Efficient service provided by team. Washed Jeep at no charge to me afterward.

revjohn168

2 de jul. de 2015

Your service, person, Dustin, was very helpful and courteous. very attentive to my needs and explained the repairs. Have me an estimated and called me to advise me of the status.

Dennis

26 de jun. de 2015

The service writer took my service request over the phone, and then confirmed when I arrived. I was on time, and so was he. He took the vehicle in and told me how long he expected the work to take. He invited me to wait in the lounge, where coffee and refreshments were available. He invited me to log in to the dealership's WiFi so I could get some work done while I waited. He came and got me when the vehicle was ready (at about the time he expected it to be).

JKCRAWLING

24 de jun. de 2015

From walking in the door to take a test drive, to ordering a new vehicle from the factory, to being kept up to date on the progress of the building/shipping/receiving, to picking up the new vehicle in only 5 weeks exactly as ordered, the whole process went smoothly and perfectly. Customer service was always professional, non-pressured, and courteous.

Angelica

23 de jun. de 2015

My experience was very bad, this was my first time ever going into a dealership. I was going in to look and getting a price quote and moving on. That was not the case. Mind you I was already approved through my credit union. So I test drive the car and I'm already telling the sales guy over and over again that I'm just here to look and ill be on my way. Then I was ask to go in,and told him again I'm just here to look and get a price quote. Then he wanted to know if I had a trade in, I said yes. Then he said let us take a look and see what's it worth. So he comes back and tell me what it's worth. Then he said wait just a minute. He goes comes back with some numbers and starts tells me if you get the car today your payments will be blah blah blah. Then I'm like no, no , no. Then he gets the sales manager, again with the dang numbers, blah blah blah. He says what's holding you back like 5 times. I told him that I just wanted to get the quote and ill be back if I'm interested. Basically I felt pressured..so pressured that I started crying. And I told the sales guy and sales manager I don't feel right. So they get their finance manager and she breaks it down for me. But I told her again I'm already approved through my credit union. And the sales manager says again what's holding you back. Then I told him that my credit union is closed,then he said oh no their not. They work from home. I thought to myself that doesn't sound right.To make this story short. I ended up getting the car. Which is great. I felt that I was pressured into getting a car I was just looking at. I couldn't even sleep well because of it. I will never ever go there again or even step foot into another car dealership again. Worst worst stressful experience I have ever had.

Eric buchholz

22 de jun. de 2015

Thanks for the experience! Hope to get a lot of use on and off road with my new grand Cherokee!

Jeepers2

15 de jun. de 2015

We asked for an internet quote on an in-stock vehicle. Angela Mather responded promptly, and the negotiations went quickly. Our price was met, so we agreed to the sale before ever leaving home. When we arrived at the dealership about 2 hours later, we were greeted warmly by multiple people while we waited for Angela to finish with a previous customer. Our vehicle was ready for delivery as promised. Our whole purchase experience was easy and positive. Angela was very friendly, efficient, knowledgeable and respectful. We never felt any pressure to complete the deal. It was a very pleasant buying experience.

renesuave

14 de jun. de 2015

this is one of the most hassle free experiences i ever had buying a car, Christian (the sales person) was very helpful assisting me to find the right car base on my needs, even my granddaughter, enjoyed the experience, we're very please and I traveled 45 miles just base on the courtesy and friendliness of the crew at Larry Miller Avondale, thank you again.

Richard mikus

11 de jun. de 2015

I felt very comfortable with this purchase &age early appreciated the professional & courteous approach given to me!

Gerrit Schoordyk

3 de jun. de 2015

Dustin Bolton and the rest of the crew do a fantastic job every time I bring our vehicles in. please give them Kudos from me.

KATE BEARDSLEY

19 de may. de 2015

Very pleased with the service/repair of my Jeep - customer service is awesome!

richardca

13 de may. de 2015

A pleasant experience from the word go. Everyone went above and beyond. Thanks to everyone who helped us. Thanks to Carl for coming in early and picking us up from the airport.

Lllemon

13 de may. de 2015

Brian and Brandon made this a painless, enjoyable experience. There was never any pressure or hard sell. They were pleasant to talk to and just wanted to get us what we wanted.

Martha Soria

24 de abr. de 2015

Loved how they are willing to help out.great Internet sales person

Adriana

17 de abr. de 2015

Friendly staff. Stress free hassle free experience and I got exactly what I wanted. I would highly recommend this dealership!!

J. Cobos

16 de abr. de 2015

Easiest car purchase my entire life. My bad credit did not stop the team of Larry H Miller from getting the best deal for me at a great interest rate for my record.

pamela larimer

1 de abr. de 2015

I was very pleased with this dealership. the salesman was very helpful. fast friendly.no pressure whatsoever.I would gladly do it all over again.

Shellie

23 de mar. de 2015

I sincerely enjoyed working wiht Joel Gonzales Jr. He was nice and considerate. The original person who got me into the location lied and was dishonest so Joel had an uphill battle with me as I was already upset and didnt trust the dealership. Within 24 hours of bringing my car home I have already given Joel as a referral to several friends. He is the sole reason I purchased the vehicle and didnt go somewhere else. Thanks Joel.

desertdane

22 de mar. de 2015

Willy is very personable and knows the product, enjoy talking with him and dealing with him, some of the others should take pointers from him.

pam

22 de mar. de 2015

Couldn't be more happier with the service. Everyone was so friendly and helpful. Great experience. I will certainly be back when it comes time to purchase another vehicle.

Brett

24 de feb. de 2015

My sales man is named Brian Stenson. He went way above and beyond what was expected to get me exactly what I wanted. He Never pressured me in any way..... He answered all my questions and was very patient. His knowledge about the vehicle was amazing. Best sale associate I have ever worked with. Will definitely Recommend Him and this dealership.

Duboisyc

27 de ene. de 2015

I am completely happy and satisfied with my new car and with my experience buying my very first new car. Thank you Angela Mather and LHM!

Kerope123

27 de ene. de 2015

I bought a Jeep just over a year ago. Brian Stenson was awesome then and helped me out with a not so great trade in. Unfortunately that vehicle was recently totaled by being t-boned. Again Brian Stenson to the rescue. He is amazing, extremely knowledgable, and just the kindest person. This was an extremely stressful and difficult time and he quickly got me into exactly what I wanted with absolutely no stress at all. Thank you Brian!

Jay

26 de ene. de 2015

We drove three hours to try and get the car my wife wanted. Our first stop was Larry H Miller Chrysler Jeep. We got there and saw the car we were researching and fell in love. We were immediately greeted by Mr. Jeremy Martinez (I believe). He listened to what we wanted and offered us to take a test drive. He went inside and got the keys and I am assuming let the management people know we were taking the car for a ride. It was an awesome 15 minute test drive! We thought we were going to get our car from them. Little did we know, as we began to start the paperwork, Mr. Martinez found out that another couple was interested in the car too. We figured we were there first so it wouldn't be a big deal unless our deal fell through. We finished our application and Mr Martinez took our application to the floor manager. Soon as they ran our credit...Donnngg! The sound of a car being sold could be heard. The face on Mr. Martinez said it all. The car that my wife and I test drove not more that 15 minutes ago was now owned by another couple. Disgust and anger is what I felt. Not towards the other couple but towards the people who knew that they were selling this car and still decided to run down our credit score in hopes we would be open to another vehicle. This put the wife and I in a pretty bad mood. Shame on you!! Looking at Mr. Martinez it seemed he felt the same way and profusely apologized about what had transpired. We decided to go look at a similar car at Acura of Peoria. Rey Jacinto was beyond professional. Not only was he interested in helping us, he was interested in helping us get a good deal. He was very knowledgeable about the car and the previous owners. The best part is he didn't try to BS us. He helped us get the car at the price we wanted.I would not recommend buying your car here but, in the off chance you do ask for Mr. Martinez or Carl Wallace. They are decent folks. If you meet a guy that came from Detroit, walk away! He's a xxxxxx!

pdcarr

11 de ene. de 2015

I was dreading my car purchase and Richard and Jordan actually made it very easy and enjoyable.I would certainly come back, it was the best car purchase experience for me.

Diego

30 de dic. de 2014

I bought a Dodge Charger from this dealership and I can't thank them enough for selling me my dream car. The entire sale process was quick and the gentlemen that sold me my vehicle worked after hours to ensure everything was done properly. I went back a week later to get service done on my vehicle and it was done in the exact time I was told it would be. I look forward to all my interactions with this dealership.

kevin armstromg

11 de dic. de 2014

I had the best experience With Larry Miller Miller Jeep. in and out with in two hoursRichard and Fernado were great very helpful. I purchased the 2014 Patriot. I love it. everyone should go here for there purchaseThank You Kevin Armstrong

Joe

8 de dic. de 2014

Great place! Great People! Great Service! Great Experience!

benjythehunted

6 de dic. de 2014

Willy Perez was my sales agent. I told him what I was looking for. He did an awesome job getting me the jeep that I wanted. I would recommend all my family and friends to go to Chrysler Jeep in Avondale and talk to Willy. I had an overall Excellent experience with my purchase. Out of 1-10 I would score his salesmanship an 11.

Judith M. McCarley

19 de nov. de 2014

Over all Angela Mater was very personable and all the other personal I dealt with.

jfiguero

6 de nov. de 2014

Jonathan Conley was my sales consultant. He provided excellent assistance with the purchase of my new Jeep, and helped get me the features I wanted, at a price that was effective for my budget. He kept me in the loop with any and all updates as he was able to provide them, and he also helped get me in and out of the dealer in a timely manner at closing.

Erin Poulson

30 de oct. de 2014

Loved our salesman Malcolm! He made the whole car buying experience enjoyable without putting any pressure on us.

Sherry Seisinger

24 de oct. de 2014

Service was good. Service agent was very pleasant. I was give a report with all things found needing repaired. I was not pressured into having the additional work done. I was able to take the report home and discuss with my husband.

seanlinehan

24 de oct. de 2014

I don't normally write reviews for anything but for Jonathan Conley I feel the need to share my experience. I was lucky enough to have Jonathan greet me the first time for my first Jeep Wrangler purchase. He listens to want you want and gives a 110% sincere personal effort to make that happen. I was so impressed that I looked him up the second time. I have now purchased 2 vehicles from Jonathan and he has made my Jeep buying experience too easy. When you are in the market for a Vehicle ,I HIGHLY recommend asking for Jonathan Conley at the Chrysler Jeep Avondale location!! Personal Auto buying experience at its best and he is why I recommend this dealership. Thanks again Jon.

Breannametzger

20 de oct. de 2014

I just purchased a brand new Jeep Patriot. I absolutely love it! Thank you Devin Scott for your amazing costumer service. He made it work for my budget and trade in, I would recommend him to anyone and everyone! Breanna Metzger

JUSTSOLDIT7

2 de oct. de 2014

I would like to thank Johnathan Conley for his sincere dedication in securing loan approval for my purchase. I explained to Johnathan I had a recent bankruptcy on my credit and would prefer to have an approval status in place of a pre-approved before I visit the dealership . Due to his quality of work, and once again dedication and honesty I was able to drive away with a 2014 Town and county, my most loved vehicles. Oh, he actual picked out for me, the same vehicle I was viewing on the internet...super cool! Thanks Johnathan for your excellent Customer Service and friendliness.Ms. McPherson

Gallagher

30 de sep. de 2014

Smooth buying experience. Staff answered all questions and was friendly from start to finish.

caceresjulio

23 de sep. de 2014

I would like to complement Johnathan Conley for his professionalism and willingness to go the extra mile. I purchased not one but two jeeps from him, he went out of his way to make the deals a reality. I would like to recommend him to anyone interested in buying a vehicle with little or no hassel. Keep up the good work and I will send anyone interested in purchasing your way. Thanks, Julio Caceres.

FlipFlop

8 de sep. de 2014

David Page was my sales rep-he listened listened listened and found me the car i wanted. I received the price/pymnt I wanted only to find out that car was already sold ! Thats not on him as we found it out back right off the carrier. Tha BIG dogs in the box should have known. David found the same car in Tucson and went to pikitup that afternoon. Frank from corporate honored the already agreed upon price. I ended up with free window tint. I caught David washing & prepping my car !! Once we hit finance however it was push push push on GAP Ins and this/that protection. $700 GAP I did not want but finance found a magic "coupon" for $400 off !!! really fells' s. Aside from that it was GREAT-lengthy process but they got it done. MAD PROPS to sales associate David Page

Carter Cobb

5 de sep. de 2014

This is my second purchase from Larry H. Miller Jeep and I have come to expect excellence from their staff in regards to customer service and satisfaction...once again, they delivered.

Richard Hakalmazian

4 de sep. de 2014

Dustin does an excellent with his customer service. My car was covered bugs & dirt. As always it was clean & Dustin had the car up front.

Mike H.

22 de ago. de 2014

Fast and easy warranty repairs as well as maintenance that I needed on my Jeep.

azrider1

12 de ago. de 2014

I had a two year old Ram that I no longer had use for. My needs had changed and I was afraid I would be stuck with payments on an unwanted truck. I called LHM Jeep and spoke with a salesman who assured me that they could accomplish my trade.I was skeptical but decided to drive in and see how far we could get. To my surprise, we were able to meet my payment needs and trade the truck in for the Wrangler I wanted!! Thanks LHM!

T. Anderson

9 de ago. de 2014

To the staff of Larry H. Miller Avondale Chrysler, Jeep:I just wanted to take a second to let you know that Joe, Christian and Diesel made this a great buying experience. Thanks guys and keep up the good work.T. Anderson

Clifford Reph

7 de ago. de 2014

My windshield washer pump failed and had it replaced. Gary was excellent with handling the process.

KELLI

6 de ago. de 2014

I contacted the dealership via internet, sales manager Jonathan Conley from your Avondale location, called me and set up an appointment to meet with me, although they didn't have the car I was looking for in my price range, he found me a 2007 Avalon which I am very happy with. Jonathan was pleasant to deal with, he has a great sense of humor and wasn't pushy at all. Jonathan made car buying easy this time around for me and I would definitely recommend my friends and family to visit your dealership.

G. Edmonds

3 de ago. de 2014

I knew what I wanted and they had it. Negotiated the price( not really), USAA/True Care member over the phone and by email. What I appreciated the most was that they did try to sell me a bunch of dealer add on's. Did not even try to push an extended warranty on me. Check out process was efficient. David Palmer was my salesman and did an excellent job.

paul and delia dickey

2 de ago. de 2014

Cristian cruz is one of the most honest curtious and helpful sails pro. ever our experience as a hole was verry plesant . The hole staff wa nice and helpful . this makes our 3rd car we,ve got from the dealership looking forward to our next visit . thanx so much paul an delia dickey

Scott

2 de ago. de 2014

Had a great experience here. Our salesperson Jonathan Conley took good care of us and was able to put together a great deal for us. We are excited for our new Jeep Cherokee Trailhawk.

pekinjentwo

23 de jul. de 2014

Was able to get in and out without any hassles. Will go back again in the future for my next oil change. Thank you team for your excellent service.

isidro ramirez

17 de jul. de 2014

Really happy with the purchase of my new 2014 jeep wranglerEvery one was amazing thanks to John and mike.

Lori's Avenger

16 de jul. de 2014

Marty you're awesome I love my Avenger! Its perfect! randon good job, I brought cake! Deisel thanks for working so hard at a killer deal!

T. Murch

14 de jul. de 2014

Went to a another auto shop for other services and when I brought my car to Larry miller and explained to them what I was told Mike took extremely good care of my car and called me while they had the car and told me what they would do to fix the on going problem. Very understanding man. I do not know anything about cars but I do know my car. They found another major problem called me and took care of it. I will not go any where else now for anything on my car. I have brought my car here even before Larry miller had it and the people make it so I will come back. I always feel good when I leave.

Monica

5 de jul. de 2014

I test drove my first Jeep ever, and loved the way it drove. John Dahle helped me find the grand cherokee with all the features I was looking for and with in the price I was looking for. When I picked up my Laredo, John answered all my last minute questions. He sent me all the info I need regarding the car specs before I even had to ask. He even helped expedite the install of my tow package. I have to say, I was very worried when I first started my car shopping experience. Thanks to John and Larry H Miller- Avondale, I feel I've made the right purchase for my family. Thank you for turning a nerve wrecking decision into such a positive experience! BTW- I'm loving my Jeep, Laredo! Saving tons on gas already and the kids love mom's new car!

RJBlake

30 de jun. de 2014

Joe and the others I dealt with were great. I am very happy with the deal I got on my new Jeep Cherokee. Go see Joe S.

Gil

30 de jun. de 2014

Just came in for a oil change and inspection. Scheduling was quick and easy and so was the service itself.

Laura Payne

28 de jun. de 2014

experience was great!

Arlette Ruales

21 de jun. de 2014

I had visit Larry H. Miller Chrysler Jeep Avondale for the fist time with my niece a salesman name John Dahle approach me and niece with a great smile he was really friendly answer all of are question, great costumer service I was so impressed so I told John Dahle that I would be back with my husband to tray are car for a new Jeep Wrangler. Best decision ever John was so amazing at getting me and my husband into the vehicle we wanted and with a great payment and low interest rate. THANK YOU JOHN DAHLE YOU ARE AMAZING.

Leranzo

17 de jun. de 2014

I had visited Larry H. Miller Chrysler Jeep Avondale a couple months ago and was very disappointed then but I did not give up. I returned last Saturday afternoon and a very nice young salesman assisted me. I told him that I'd seen their adds and was interested in seeing just what we could work out. He was determined to show me that he could get the deal I was seeking. And I believe he did do just that. Thanks

sepessy

9 de jun. de 2014

The experience was great overall. I bought a Jeep Overland, 4x4 ,eco-diesel that had 2 mx issues within the first 9 days and was then in the shop for the following 8 days. I explained to Johnny that my wife and I weren't comfortable with the car given the immediate problems it had and wanted a new vehicle, same Jeep without the issues. The car hadn't been titled yet so Johnny took our Jeep back and exchanged it for the same Jeep that was in transit. Both the Johnny and our salesman, Joe Scripiletti were very professional and extremely nice. This is the second Jeep we've bought from this dealer, and we would recommend this dealer to any potential Jeep buyer.

Bill

9 de jun. de 2014

John was a pleasure to work with.

scook1940

2 de jun. de 2014

Worst experience buying a new car from this dealer financing never answer there phone lots of other problemproblem only good thing about this was the salesman Greg was actually a real cool guy but unfortunately I would never send any friends or family to this dealer ship I'm very unhappy with my experience

Dave

9 de abr. de 2014

I used to work for GM and, as such, have purchased over two dozen vehicles in my life--all GM products, and all purchases coming with different levels of pain with the respective dealerships. I have to say that Shant and Gino were incredibly easy to work with and they both seem genuinely happy to do their jobs and provide excellent customer satisfaction. When you see and have to deal with happy employees, who like what they do, and who put customer satisfaction high on the priority list--it's a much better, much easier, and incredibly more efficient process/experience for the customer. Kudo's to Shant and Gino both!

Norman Mainville

30 de mar. de 2014

Everyone was Great , staying with us until the right deal was found. Good job!!Happy to find that Brian is back at the dealership

Gdorough

13 de mar. de 2014

No push, Brandon provided all the information we were looking for and helped us find the perfect vehicle for our daughter. One of the best experiences we've had in years purchasing a new car. We appreciated the assistance and the friendliness at this dealership. We'll definitely be back for another purchase.

lbihokie

12 de mar. de 2014

We went to Larry H. Miller's Chrysler/Jeep in Avondale looking for a specific car for me. Wow was that ever the right decision! DAVID PALMER greeted us and took us to see a huge selection of Jeep Patriots without wasting a minute. (It was almost too many cars to choose from, but we narrowed it down to the color I wanted and went from there.) I was impressed with how much David knew about each of the models and their various features. He found me the perfect Patriot Sport! I LOVE this car. Then it was on to the "details" (paperwork). Unbelievably, the time flew and, before we realized it, all the paperwork was done and we had a "smokin' deal." Turns out he was telling the truth: IT WAS LESS EXPENSIVE TO BUY A NEW CAR THAN A USED ONE.Next, we sat down with Eddie Zamora, who made the financing forms fly by in no time. Again, a smokin' deal --- and we are covered bumper to bumper for 60 months. I love that I can continue to park close-in wherever I go, knowing that all dings and dents will be repaired professionally for FREE. No limit!. That's amazing.I will actively be telling everyone with a pulse about the incredibly great experience I had at Larry H. Miller Chrysler/Jeep in Avondale!!!

JaKE

10 de mar. de 2014

Larry Miller really worked with our needs and budget. They continued to work on a deal for us the following day and called us with the great news that they could get us in the car that we wanted. They were down to earth and friendly. A+ in our book!

Mark Campos

28 de feb. de 2014

worked with david and gino. They were amazing at getting me and my wife into the vehicle we wanted. They got us the payment we wanted and interst rate we wanted. i will be back the trade in my other car.

rmward194

17 de feb. de 2014

Larry Miller Chrysler has always provided excellent service on my Chrysler 300 over the past 2 years. I bought it from them and every time I've needed service they have always fixed it right the first time and on time. It's a 20 mile drive, one way, to take it there and I pass by three other Chrysler dealers just to get there. I really believe in their Service Department!This trip I needed a new set of tires. After checking the competition I found that Larry Miller had the same price as the service centers that specialize only in tires. Larry Miller was the only one that had them in stock and could install them on Saturday. Quick trip to the dealership and an hour later I was on my way with new tires. Couldn't have been a better experience.

Jnasty and GoofyWeirdo

30 de oct. de 2013

Service was great made the deal happen under my conditions and in a plausable time manner. Thank you very much Willy Perez for being supportive and for listening to what we had to say and to what we wanted as far as the vehicle goes. Thank you also for being uplifting and outgoing while talking to us and staying positive. Thank you Gino for helping getting the deal done, you kept your word and we do appreciate that very much.

aztowbum

28 de oct. de 2013

We received an advertiser offering numerous prizes on their current sale. So we stopped by and after finding we'd won $5.00 we obviously got the "what we can do for you pitch?" I told them I "MIGHT" consider a new van.So I was offered a drive on a Town & Country with 53000 miles on it. It drove ok but no way were we going to go from a vehicle with 25000 Miles to one with those miles. We were "approved" and were offered a a 2013 with 8000 Miles for $22000 and we were refused the interest rate amount. So we left, with the message come back tomorrow.Upon investigating further on the internet I discovered: The original van was a 2010, with 3 previous owners. Larry Miller Dodge, in the same mall had dozens of new caravans on their lot with prices starting in the high teens.So the old game of bait 'em and switch them is alive and well...For them.

RobnAZ

6 de oct. de 2013

Did my search through the Internet, went to the dealership, and the process was simple and smooth. From my salesman to my finance manager I felt as if they were looking out for me and not the business. As we would discuss things they would learn things about me that they would in turn find a discount for me. I went in pre-approved for a loan, and the finance manager found me a 1% better rate. I enjoyed that during my time there I was treated as someone special and not just a sale.

NM17

30 de sep. de 2013

We were thoroughly impressed from the minute we walked into the door, when all the staff members were incredibly friendly and welcoming. Our sales consultant Richard B. was very knowledgeable and was a pleasure to work with as we never felt the typical "pressure" that sometimes comes with buying a new car. (He even bought us lunch) Kudos to manager Griz and finance specialist Ron for helping us leave with not one but two new cars!! Love this dealership!!!!

robert

30 de sep. de 2013

I did my homework, and found that this dealer had the best price for the exact model I wanted (2014 Wrangler). I had made a few calls to Joe before driving here (250 miles away), and it was a pleasant experience. I will recommend this dealership to my friends. I did not experience any of the pressure tactics which I normally associate with dealerships. Again, I am very happy with the buying experience at LHM.

Dana & Kathy Bodnar

17 de sep. de 2013

We had such a great time buying our 2014 Jeep Rubicon with Cavin! It should be a fun experience when buying a new vehicle and some dealerships are pushers and just aren't fun to deal with. Our Salesman, Cavin, was on the ball, knew his product well and made us feel like we were dealing with an old friend. Dushon in finance was so friendly and fast! Everyone that we spoke to was super friendly and easy to work with. The facility was nice and clean. We got a great deal on a very nice unit and went home with it the same day. No complaints whatsoever with this dealership! We will recommend this dealership to anyone looking for a vehicle!

RCarrillo

14 de sep. de 2013

Everything was very good couldn't have gone any better. Willy Perez was great help showing us around and had good communication skills. You guys have a great sales professional!

Eric N

5 de sep. de 2013

I recently bought a new Jeep Grand Cherokee from this dealership, and wanted to share the great experience I had working with them. The salesman I worked with was named Richard, and he was extremely helpful and courteous, not a high pressure salesman like what you typically get from a dealership. I wasn't able to get to the dealership until late in the evening due to my work schedule, and he stuck around until 11:30pm to help get the deal done. I also worked with Ron in the finance department and have nothing but great things to say about him as well. I highly recommend working with these guys, ask to work with both of them if you make it out to this dealership. Great experience all the way around.

todd " GOBLUE " AZ

22 de ago. de 2013

Had a great time Looking for a car, Kevin Landers really took the time to listen to what we were looking for and found the right car for us. Ron Sedakis Finance Manager was GREAT a real good guy someone you can trust. over all I would tell anybody this the place to buy your next vehicle from 10 out 10

Ron

19 de ago. de 2013

This was our third vehicle we purchased and they are the best to deal with.. They treat you with so much respect no pressure to buy and want you to leave happy. The managers in sales are amazing, the sales are so awesome, professional and knowledgeable, and finance is so fast and great to do business with.. If you need a car this is the place you need to go.. With all 3 vehicles always a great experience, and service doing oil changes and maintenance is fast and makes sure it is always done right... Seriously the best dealership and only dealership I will ever use again!!!

AAMadStyleWraps

6 de ago. de 2013

FIRST OFF, I HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE! It is worth your time to do yourself a favor and go out there and take a look for yourself! Ask for Mike or Steve (the sales guys). So here goes, My wife an I went to this dealership a few weeks back just to start looking at our options on buying a new or used Jeep Wrangler Unlimited (4 Door). We told them right off the bat that we were not planning on buying until at least October and possibly as late as December. We laid out our thoughts on what we were looking for and what we were looking to spend. They were all ears and gave us the time of day, even though they knew we weren't planning on buying for a while. We looked at all of our options and we were educated by the staff on what to look for and why to look for it. They were extremely helpful with leading us in the right direction and making smart decisions. Over the course of the next few weeks, we test drove a few different Jeeps and checked out a few different dealerships as well. Larry H Miller was by far the friendliest and most helpful. They has our list of what we wanted and said that they would give us a call if they got something that fit our requirements...(which i expected would be a while, since I was being SOOO picky!) But, after just 3 weeks total, we received the phone call that changed my life as I know it! The PERFECT JEEP came onto their lot and they called me right away! Long story short, we bought our DREAM JEEP and got more than we bargained for at a better price than we expected! Everyone that we dealt with was very friendly, professional and genuine. They didnt want to just sell me any ol' car, they wanted to sell me my dream car and wanted to make sure that I was 200% happy with my purchase! Do yourself a favor and go check it out, tell them Alan sent ya :)

strdr19

8 de jul. de 2013

I purchased a Jeep Wrangler Unlimited from Joel at the Avondale Jeep dealership. We checked out 3 jeep dealerships in the valley and the experience at this dealership and from Joel specifically was beyond compare. He really went out of his way to help us find the perfect jeep and I can't compliment him enough for his professionalism and care. I would definitely recommend them and him to anyone. Really great experience.Sam T. New Jeep Owner!

Enufuvu

28 de jun. de 2013

This store is awesome. Great prices and no preasure. Steven Maynard was extremely helpful and knew our Wrangler inside and out. Everone we met was very friendly, Larry, Griz and Mike Radig the finance manager was exceptional. We have never enjoyed buying a car until now. Great job guys! Keep up the good work.

livetogive2u

4 de abr. de 2013

Angela was very knowledgeable and helpful, not pushy and a very friendly young lady, it was a fun time dealing with her and discussing past experiences there. Ron seems like a good guy and was helpful getting things done....all told I am partial to young ladies so she gets my biggest stamp of approval...

heidijhon

30 de mar. de 2013

they made our purchase confortable and easy and will definitely go back again. we love how friendly they all were. we will refer our friends

gnicholson

21 de mar. de 2013

My sales person, Brian Stenson, was so helpful, courteous and friendly. He did not pressure me in any way and made me feel that I was very important and I felt that he answered all of my questions. It was because of his demeanor that I purchased a new vehicle. I really like this dealership and would definitely buy another vehicle here. Everyone was very friendly and helpful.

gusbailey

6 de mar. de 2013

We recently moved to Arizona and it was time that we looked for a new car. Our Saab was a little tired, so we decided to venture out to what my husband referred to as "xxxx day". I had looked on line and found a car that looked pretty good so I assured him that we would just "look". So we found ourselves at Avondale Chrysler/Jeep to actually see if they still had the car that has piqued my interest. I no sooner stepped out of the car when Paul Horak approached me and asked if he could help. Would we like water or coffee? I told him about the car and said that he would find it so I could check it out. The car was even better in person and we proceeded to the sales office. Paul is an outgoing individual with a great personality and absolutely the most professional sales associate I have had the pleasure of working with. My husband Mike was impressed as well. As we proceeded through the process, the Sales Manager, Donnell Wilson was introduced to us. Donnell has a smile that lights up a room and was soft spoken and ready to help us in any way. When we were introduced to Ron Sedakis, Finance Manager,it was obvious that Ron has never met a stranger. He became our friend immediately. Suffice to say, the whole process of purchasing our car was a very pleasant experience and we strongly recommend the dealership for their supportive & professional staff.

porrasc

5 de mar. de 2013

Great people down to earth and very nice. Ron S. has a big heart and will do his best to find the best deal for you. Allen H. is a true professional and speedy. Thanks to every one that helped to include April and Steve, Don etc.

mrshannon

28 de feb. de 2013

MIKE was very helpful explaining all the paperwork and options when purchasing our new car.He was very nice and very friendly. Definitely rate him a 10

MuthaTucker

24 de feb. de 2013

Mike the finance manager and Shelly the sales associate very very kind and displayed customer service friendliness to me and my wife. Shelly took care of getting to know us and let us know a bit about herself and her life as a sales person in the car business. She was easy to talk with and took care of our needs and also was there to make sure we were hydrated with plenty bottles of water. Mike helped crunch the financial numbers to make sure i was able to stay within my budget. Also he offered us pizza when he knew we were kind of hungry since it was lunch time. I cannot believe how easy it was to negotiate and sign a deal on a beautiful Saturday afternoon and it only took 3 and half hours to drive away with my certified pre owned Chrysler 300. I mean it was such a great experience at Avondale Chrysler i would highly recommend anyone to give them a try and i am certain you will NOT leave there dissatisfied. Mike and Shelly are wonderful people and i cannot wait to buy our next car in 4-5 years from them again. Just ask for Mike Radig & Shelly Lipton.

monkeyass

11 de feb. de 2013

From the moment that we stepped out onto the sales floor we were treated like family. there was little to no pressure to buy, and all of the employees were happy to help.

bkbowlin04

7 de feb. de 2013

We just purchased a 2013 Chrysler 300 and I have to say it was the absolute best car buying experience I have ever had. From the salesman (Chad Smith) to the finance manager (Ron Sedakis), we were always treated well. We loved the No-Haggle pricing and it is truly a great deal. I can honestly say, they are like a family at this dealership, and they made us feel welcome.

fecs1

5 de feb. de 2013

Just today, I decided to buy a new Jeep Patriot. I spoke with Gordon Byrn and from our very first conversation I felt I was dealing with a true professional. Once I arrived at the dealership I was trerated as if I was part of the family. Gordon Byrn had the new Jeep Patriot I wanted to buy out in front of the dealership. He made me instantly feel right at home. He expalined all the items avaliable on the vehicle. We then took a test drive while our trade in was being appraised. Once back at the dealership, I completed all the necessary paper work and told Gordon what I wanted for my vehicle and what I expected as a monthly payment. Gordon met with his superiors and returned with figures that I knew was fair. I accepted their offer and purchased the vehicle. I consider Gordon Byrn to be a highly professional employee of Avondale Jeep. I felt really comfortable working with himm during the entire buying process. After meeting with the Finance Department, Gordon Byrn again demonstrated all the items available on the Jeep and assured me that I was a valuable customer. Ron Sedakis - Financed Department. Mr. Sedakis treated me in a highly professional manner during the paerwork portion. He explained all my avaliable options to me and did an outstanding job of getting me the best interest rate. He worked really hard to provide me with a Premium Extended Waranty program for my Jeep. Mr. Sedakis is likewise a truly professional person. During my time at the dealership, many people came up and introduced themselves and thanking me for my business.

bamanut28

2 de feb. de 2013

Good fast deal very happy, no pressure from salesman and gave me the deal I wanted with little haggling. Would recommend to others. thanks alot.

TLL1953

29 de ene. de 2013

WONDERFUL EXPERIENCE!! ALLEN AND RON ARE THE BEST. TRANSACTION WAS EFFORTLESS - MADE FOR AN ENJOYABLE EXPERIENCE. NO PRESSURE / NO FUSS, THEY MADE US FEEL LIKE FAMILY ALMOST!

carshopper623

28 de ene. de 2013

This dealer is OK. The same as any other dealer in town, watch out for the games and the addons especially with the no hassle pricing.

JeepRuby

24 de ene. de 2013

This was by far the best new car buying experience I've ever had. Very fair price on my trade in, great discount on price of new jeep. No one else in metro phx valley gives these discounts.

DeniseMelson

16 de ene. de 2013

Jason Chandler was a excellent salesman, he made things easy for us and he need to be commended. Donell Wilson took the extra mile to get us in a car. Overall excellent dealership. Mike Radig is fantastic.

M Jackson

12 de ene. de 2013

On November 30, I came into Avondale Chrysler looking for a new car and right away Brian Stenson was the first person to help me. He could tell I was very nervous and a bit stressed and immediately he made it very pleasant for me and stress free. Brian is Awesome , He is very knowledgable and Knows his job!! I can't thank Him enough for making this Experiance a Great one!! I Thanks Brian !!:-)

Allisonbeckler

1 de ene. de 2013

Incredible experience. Honest, fair, quick, friendly and NOT pushy! EVERYONE was friendly and welcoming. Plus, I LOVE my Jeep!!! The perfect start to a New Year.

FastaSS

18 de dic. de 2012

I was just looking around at cars. When i was approached by Brian Stenson (sales). He was very nice ,knowlegable and friendly.We took a Camaro for a ride, good conversation and know pressure.We did some numbers and he introduced me to his finance guy Ron Sedakis very friendly cool guy. These two guys were great to deal with and gave me a good deal.All the sales people were friendly and congradulated me on my new car purchase. But as good as Brian was next time i buy, it will be from Angela she is the most beautiful salesperson i have ever seen,sorry Brian.Now i am the happy owner of a SS Camaro. Thanks,this is a great place to buy a vehicle.I would recommend this dealership to everyone.

weshevener

16 de dic. de 2012

Overall Great to deal with. Paul Horak was very friendly and helpful. Came in at 6pm and left with a New Jeep GC by 7pm! Would buy from him anytime! Ron Sedakis was very down to earth with a no pressure attitude!

shay85027

11 de dic. de 2012

I would highly recommend this dealership and especially like to recognize Bobby Thalacker! From day one he has gone above and beyond his way to find me exactly what I was looking for. I never felt pressured or pushed into buying a vehicle right away. from walking out of the dealership the first day, he was always adamant about calling me to let me know what vehicles were in the state of Arizona and what vehicles were on their way from Detroit. He continued this for weeks until just this week he finally was able to match the exact vehicle to all my specifications I was looking for! My new 2013 Jeep Grand Cherokee arrives tomorrow hand delivered by Bobby himself! I couldn't be happier with how my first time car buying experience has gone!

rcabender

9 de dic. de 2012

We went to Avondale Jeep looking to stay within a specific price range. Chad greeted us with a warm smile and helped to show us around the lot to see the vehicles that matched our specifications. We were unsure which vehicle would work best, so we filled out the credit application and left it in the hands of the experts to see what we qualified for. Within a few days we had been qualified for an amount that put us in the right price range for the monthly payment that we wanted and Chad had a list of several vehicles that fit into that price range to show us. We were very impressed with how easy going Chad was and how easy it was to work with him. We have had some very poor experiences in the past at different dealers and this experience was a breath of fresh air. We ended up purchasing a 2013 Jeep Compass and absolutely love it! Not once have we had buyers remorse with this purchase. It is perfect!

Timothy Byrnes

7 de dic. de 2012

They made the whole buying experience as painless as possible. There was no pressure and the salesman Dustin gave us a good credit on our trade in. Ron Sedakis(Financial Manager) gave us an excellent deal on the gap protection, as well as, future services. In a few years, we plan on getting our second car and I would not go anywhere else than Avondale Chrysler Jeep! They truly went out of their way to make the experience enjoyable and it only took 3 hours.

nsumner

20 de nov. de 2012

I came to the dealership to look at the new Jeep Grand Cherokee Altitude editions and was greeted immediately by Joe as soon as I pulled up. I didnt feel pressured to look at anything else while I was there. The color I wanted was no longer in stock at Avondale Chrysler/Jeep but we test drove a black one and fell even more in love with the SUV. Upon returning to the lot after a test drive Joe said he had some good news, they had found the cherry red color I wanted at a dealer in Tucson. To top it all off it was at a reduced price because it was the outgoing model year. Joe went above and beyond to get the car pulled into their inventory to get me the exact one I wanted and at an excellent price. Joe personally drove to Tucson to drive it back to their dealership the very next day. The finance manager Ron was extremely friendly and helpful during the approval process and getting me financed. I felt more like I was getting an inside deal than being sold a car. The experience was unlike any I have ever had at any other dealership. I would absolutely recommend this group of people to anyone thinking of getting a new car. Unparalleled service and a friendly staff make the difference and I will most definitely be returning for my next purchase. They have just earned a loyal customer and made me the happy new owner of a Jeep Grand Cherokee I cant thank or praise them enough. Nathan Sumner

bmrstudio

19 de nov. de 2012

Went to look at a 2010 Jeep Wrangler Unlimited. Allen was filling in for someone else who was with another customer.What a lucky break for me. Allen gave us just the facts, he listened to what we wanted and made sure we received it and more importantly, felt good about our decision.The day after I bought the vehicle I noticed a bolt missing, I went to the parts department and Allen just happened to be in there. He instantky took care of the situation for me.I am very happy with my purchase and would recommend Allen and the dealership in a minute.Don and Linda.

kentrs

16 de nov. de 2012

Greetings,This is the third vehicle we have purchased from Avondale Chrysler Jeep. Every transaction has been handled with great care and professionialism. Yesterday, we traded our 2005 Jeep Liberty for a new 2012 Jeep Liberty. Gordon Byrn, our sales representative, was fantastic in every way. His attention to detail was superb. Ron Sedakis, our Financial Representative had all the documentation completed in short order and letter perfect. These gentleman are as pleasant as they are professional; a rare combination, indeed!We would be remiss to not mention Dustin Bolton, our Service Advisor. Dustin has always gone out of his way to be helpful with the service of our previous vehicle and we are looking forward to working with him in the future.We hope the management and ownership of the dealership know how fortunate they are to have these fine people in their employ. We are delighted with the new Liberty and know that we received a great deal!As always, we will refer people to the dealership whenever possible.Kind regards,Kent SchallenbergerElaine Wakefield3152 N. 159th Ave.Goodyear, AZ. 85395623-414-2824

rivas730

12 de nov. de 2012

We had come previously to look at vehicles and Steve was great!! We called to be sure he was there when we came to buy and again...Steve was awesome! I would 100% recommend Steve as the go to person! Even after we found a few things that needed to be taken care of on my 300..Steve, without hesitation, made sure everything was taken care of.

daniellesaucier

7 de nov. de 2012

Minerva was great! She was friendly and made me feel at ease. I was really nervous to get a car without a co-signer and she reassured me the entire time. She offered us drinks and snacks and got along well with my son. She was so nice!!! She is a really great person and a excellent employee. She even gave me a hug when I left. I will be definately coming back to this dealership to do business again.Thanks Minerva!!!!

cwashington

4 de nov. de 2012

I have purchased several vehicles in the past and this buying experience surpassed all expectations of an honest, friendly and knowledgable staff, who really put forth an effort to help me choose and finance a jeep just right for me. Paul Horak the salesman met me in the parking lot and was very friendly and knowledgeable about all the Jeep products I had questions about. He was very patient even when I changed my mind about what vehicle I was interested in. I was allowed to test drive both vehicles and he didn't try to force the higher priced one. He answered all of my questions and helped me choose the one just right for me.He made me feel very comfortable and walked me through the whole sales process. He introduced me to the service advisor Dustin Bolton and even sat in the car with me after the sale was completed to explain some of the technology I was unfamilair with..awesome. Ron Sedakis the finance manager went above and beyond helping me obtain the terms for the Jeep that I needed to remain within for my budget. He was not what I consider the typical pushy finance guy. He was honest and friendly and I am very satisfied with the terms he helped me reach. Thanks to all of the helpful staff at Avondale Jeep. I would reccomend this dealership to any buyer.

cathysouthwestern

24 de oct. de 2012

I'm giving this rating because I would like others to know about my experience at Avondale Chrysler Jeep.Let me start by saying I have never purchased a vehicle from a dealership and from horror stories I had heard in the past was very anxious about purchasing a used vehicle from a dealership.I literally had 1 day to buy a new to me vehicle with a limited budget. I had gone to the Toyota dealership right next door and was not pleased with my first experience. I left there thinking...oh my god, this is really going to take all day and be awful...I wearily drove into the Chrysler parking lot and parked..and there was Jordan Scherer..I said to my mom, who was with me, this could be the guy...I hope this is the guy! And he was the guy! He had me out the door in under 2 hours! Jordan was awesome to work with, he knew what he was talking about..I had a lower price in mind but with Jordans' expert advice I did choose a higher priced vehicle. He was so good I bought the second car he showed me. Based on the information I gave him he knew exactly what I needed without me even knowing! I have to say it was an awesome experience and if you're scared of dealerships because of pushy sales people you do not have to worry about that at Avondale Chrysler Jeep.I have to give props to D'Shon Warren in financing, he wrapped up the financing like a pro..he had me all taken care of in less than an hour. Great great place and I will definitely purchase my vehicles from there in the future!Sincerely,Cathy WeaverProud owner of a 2004 Chrysler Sebring!

Lener007

17 de oct. de 2012

Thanks for helping me find the right vehicle for my needs. Your customer service was stellar! I will recommend your dealership to anyone interested in purchasing a new vehicle. The price was right for me and the warm friendly service had me sold;)

justinschwartz10

13 de oct. de 2012

I wanted to Thank You Mr. Ron Sedakis.I wanted to say you are the Best Finance Manager I have ever met and Your Excellent Customer Service and Flawless Execution of my New Car Purchase was Muchly Appreciated. I just wanted to share this with you and let you know I will always Remember your Loyality.Look forward to purchasing again.Thanks Again Mr.Ron Sedakis Mr.Gordon Byrn my Salesman I want to Thank You for you help selecting my New Chrysler and wanted you to know that it was Great to work with a Salesman that knows The Car and explains all the things about the car that I would never have time to figure out.Thanks Gordon Byrn

NellyAZ

29 de sep. de 2012

Ask for Chad, he is GREAT!My Jeep-Liberty wouldnt start up due to a dead battery. I got towed into Jeep-Avondale, on a Saturday early afternoon (around 1pm). I was told by the guy at the repair department (didnt catch his name) that they couldnt look at my car until Monday morning and there would be a fee of $125 for a diagnostic, and that I could either rent a car at nearby Enterprise or take the bus home. This did not start well at all!!!I went back outside to look at my car and try to figure out how to get out of this repair-guys claws.A Jeep-Avondale representative named Chad asked if I could be helped. Chad was very professional, honest and helpful. He walked me to the spare-parts section and I bought a new battery. A few minutes later, he had the battery installed in my car. My car started up fine and I got to drive home in my Jeep. I paid for the battery, not the diagnostic. I couldnt have been happier, and I couldnt thank him enough for a job so well done.Jeep-Avondale has new management since August, and they are in the process of bettering themselves. I definitely recommend going to Jeep-Avondale, though I suggest avoiding their repair-guy until Jeep-Avondale gets him replaced. I hope they hire more people like Chad!!

llbjm

20 de sep. de 2012

Allen was FANTASTIC from beginning to end, and everyone else involved were very courteous and efficient., including Noah and Mike! Thank you for tremendous service and for our 2 new cars!

esolano

19 de sep. de 2012

Brian was such a great person to work with. He was very charismatic, understanding, and patient with me. He turned a stressful experience into a smooth and an "at ease" situation. He was very honest and knowledgeable about the vehicle and answered every question I had. Throughout the process, he offered us water and shared many stories. I definitely appreciated Brian and his great customer service. It's not easy to find a person like Brian who you can tell truly is there for the customer and loves assisting people. I will definitely share my great experience with others and send people your way. :) Thanks again for a pleasant experience!

tsaltmarsh

18 de sep. de 2012

The folks at Avondale Auto Group... Specifically: Dodge ~ Andrew Orr [Sales Consultant] & Larry Fuller [Finance]Chrysler Jeep ~ Mike Radig [Finance] & Steve Dancy [Finance Manager]Our family wishes to thank all of you, from the people you meet at the front door on up to the Finance Manager Steve Dancy. We bought a new truck some months ago,and had a great experience or should I say painless... We hate car buying, the truck we traded in was 12 years old, we told Elmer [I'm sorry, but I forgot his last name], we'd be back and we did... Our daughter got a very nice Ford, and our son an Impala.Andrew Orr [our sales consultant] worked hard searching three lots to find low mileage and not to old used cars for both of our family members.Your finance team then went to work to find acceptable financing, because of budget constraints.Your team at Avondale Auto has our families sincere thanks and appreciation.We'd recommend your team to anyoneTed & Joyce Saltmarsh

carlos.orozco.188

7 de sep. de 2012

I was curious at first everyone seem very friendly, but not happy when they say they call you back there working on your deal and they don't return calls . Don't like when you have to find out call them leave message and no ones calls back I feel like no one wants to help me at all that frustrate me

k_esquivel626

29 de ago. de 2012

Brian was a Godsend! After trying to get a vehicle for such a long time and almost giving up, a friend referred us and we went to see him just to see,but trutfully we had our hopes dashed before that our hearts werent really in it. From the moment we walked in and met Brian I could see this would be a little different. It so nice and and refreshing not to have someone pushy or someone promising us something that he couldnt deliver. Once he got the proper paperwork and we were all set he showed us the Jeep Patriot. And the funny thing is that it was like he knew us so well that it was sitting out ready to be taken for a test drive and that was the one we brought home. Even your finance department was great! Working with us and with the financial institutes to get the best price! We were there from 1pm until 2:30 but the time flew due to the best staff and to Brian who kept everything on schedule because he knew we had to go to work at 3pm. He even filled the tank with gasoline and many wonderful extras! He went above and beyong! This is what I call customer service. Anyone who needs a car I will be sending them to Brian! If you decide to purchase a vehicle I HIGHTLY RECOMMEND AVONDALE JEEP CHRYSLER AND AS FOR BRIAN!Best Salesman ever!

cdpw13

25 de ago. de 2012

Great friendly service, excellent pricing, and the willingness from all staff and management to put me in the Jeep that I wanted! Thanks Gordon and Avondale!

slgilmore2

9 de ago. de 2012

We just love our new jeep. Bobby was so easy to work with, it made our buying experience a pleasure. I will definitely buy my next car from him and Avondale Chrysler Jeep.

addidan2001

25 de jul. de 2012

Brian was fantastic. He wasnt to pushy and actually took an interest in what I was looking for. Once he knew what that was, he made sure that everything went smooth from there. He was knowledgable and offered exceptional customer service.

hysteria38

17 de jul. de 2012

This was my first visit to Avondale.I took my 2001 dodge 2500 work truck in for an oil change and was very happy to find the best service writer in Phx working there.I have always gotten great service from Adam and nothing changed. I was very happy with the work that was done on my truck and was blown away when they washed my truck, just like a real dealership would and did in the past.I have found a new home for all my Mopars, and Adam will be the only person I see when I go there!Dave BakerHysteria RacingPowered By Mopar

Bkazaros

29 de jun. de 2012

I contacted this dealership through Edmunds.com and the salesperson, Allen Heneberry, treated me exactly the way I expected and the way Edmunds.com said I should be treated. Allen got me the car with all the features that I wanted at a price that I feel was a win for me and the dealership. The entire purchase experience went perfectly, including the financing.I would do business with Allen and Avondale Chrysler without hesitation in the future even though I live in Tucson, 100 miles away.

CODMW3

28 de may. de 2012

All we can say is awesome and AWESOME! Best experience we have ever had purchasing a vehicle and we have purchased quite a few. From the minute we arrived on the lot we were treated with professionalism and respect. From sales through financing and delivery the experience was a pleasure. Jason, our salesman was friendly and knowlegable. He took his time to ensure we were selecting the vehicle we were looking for. Marcus in finance put together a deal that was better than we expected. He was thorough in exploring options to keep payments where we needed them. Don, the General Manager greated us when ever he saw us at the dealership. He is a "hands on" manager and as a customer, we appreciated his involvement with his staff and dedication to his company. We added some after market accessories, Jacob was our go to guy. He gave us a good education as to putting a lift on our vehicle (the incredible Jeep Wrangler Call of Duty) as well as options for oversized tires. We have never been so happy with a vehicle purchase experience! Go to Avondale Chrysler Jeep! You won't be sorry!

mwyatt66

5 de may. de 2012

Chad made buying our new car easy. No hard sell, personable and professional. We weren't planning on buying a car that night but they really went the extra step so we got the best deal for our budget. We wound up with a beautiful Chrysler 200 and it was the best car shopping experience my husband and I have ever had. Thanks again Chad and the team at Avondale Chrysler Jeep.

Fordyce

1 de may. de 2012

Our experience was exceptional.Personnel very nice and pleasant. Very well kept, very clean. We were treated like they knew us for years.If service is as good as sales we will definately purchase our vehicles at avondale.

azjeepboy

22 de abr. de 2012

Mike was very friendly and made me feel comfortable about the whole experience. Gordon really knew all the facts and specs on the vehicle I purchased. Randy and Ron were also very nice and did not pressure me into anything I didn't want. Overall it was the best car buying experience I've ever had.

kthorson

17 de abr. de 2012

The Sales guys, Randy and Brian were GREAT. The finance guy Ron was HORRIBLE. Those two statements summarize our entire experience at your dealership. It was an absolutely laughable contrast in experiences between departments.Brian and Randy did really well as a team in making us feel welcome and comfortable doing business with your company while Ron was condescending, egotistical and obviously prefers to belittle the customer. He talks around in circles and never gets to the point. It felt like I was talking to a stereo-typical, plaid jacket wearing used car salesman that can't be trusted. I nearly walked away from this purchase because of Ron but decided that it wouldn't be fair to everyone else.Would I still recommend your dealership to my friends? Yes, BUT STAY AWAY FROM RON!

jrandjr

14 de mar. de 2012

Had Brand New 2012 Grand Cherokee Overland a few weeks when we noticed transmission fluid drops on our garage floor. Got a service appointment for January 3, 2012. The part was ordered. After much patience in wiping our garage floor every few days and checking fluids ON OUR BRAND NEW JEEP - and no word from Avondale, I called Avondale's service department. They determined that our part was ordered on January 15 and has just been shipped and would be into the dealership within 5 days or so. March 14, the part arrives and I was able to schedule a service appointment for March 22 to get our GRAND CHEROKEE 'S leak corrected - three full months after we took home a leaking car. Realizing our dissatisfaction, we were meet by not only our service consultant but by the New Service Manager - Clint Zelez. He was able to explain the reason it took so long and was more than apologetic for the problem. He further explained that the gasket that was replaced was a reengineered gasket because of the original leak problem. Avondale Chrysler Jeep even cleaned the undercarriage of the leaked transmission fluid and its accumulated dirt and grime. They provided a rental car at their expense while our Grand Cherokee was being repaired. Clint emphasized that in the future when there is a long running service problem due to parts, they will be in closer contact with the customer. Considering the treatment the dealership's management provided us after they became aware of the lengthly problem, I believe our three month wait for a part was an aberration. We like our Grand Cherokee and although we had 2 or 3 drops of transmission fluid to wipe up from the garage floor for months, we would still recommend the car to our friends.

Sunblast

3 de mar. de 2012

First,i'd like to say our sales guy (Gordon B.) was very friendly and answered all our questions.Even the sales staff not working on my deal would stop to have a chat.I like that because we all know getting a car can take quite some time.They have Popcorn,bottled water and a kid center for children wich was good in my case.Well anyways,I went in for a used 2010 dodge charger (wich i'm driving now) and i am totaly loving the feeling.They had a wide selection in all colors wich is a plus.I know i got more then i could ask for at a reasonable price along with the monlthy payments.Gordon did his best to scramble back n forth setting up numbers and diffrent options to look at.I Honeslty felt that avondale dodge wanted our buisness and put us in the car we wanted.We all go to dealerships with that excitment of driving off in that one you want and thats exactly how i felt leaving that dealership....EXCITED!!!.So if your looking for friendly,mature sales reps,then i strongly recomend Avondale Chrysler/Jeep.Where all in all we got what we wanted,had a blast doing it,and left happy campers :)

KJTRUMP

23 de feb. de 2012

Smitty Smith the Internet Sales Manager was responsive; always replied to every question via email or a call up and until I took delivery. The follow up is key to a sale and great sales experience-and that is exactly what he provided-Very happy 2011 JGC owner! Did I mention I drove from Chandler for this vehicle because 2 other nearby dealers took 2 days to get back to me?!

REDANDY

4 de nov. de 2011

I HAD A GREAT EXPERIENCE WITH JIM FOR A SALESPERSON.I PAID CASH FOR THE CAR AND WHEN I WAS WORKING WITH THE FINACE PERSON FOR THE FINAL PAPERWORK HE PROMISED THINGS AND WAS WRONG AS TO WHEN AND HOW THINGS COULD BE DONE.

jpohl

4 de nov. de 2011

DO NOT DEAL WITH THESE PEOPLE!!!! I am still not sure if it was an honest mistake or not especially after reading some of these other reviews. We negotiated a deal on a 2011 Van. It took 3.5 hours but finally the deal was done and we exchanged keys of our trade-in for the new van...or so we thought.10 days later (yes thats TEN) the finance guy calls looking for the $4000 down payment. We tell him that the equity of the trade-in was the down payment. He tells us "Oh no, you have to come in". Catching the theme here of getting people back in the dealership? Maybe it was an honest mistake but even so, their accounting sucks so bad that they wait 10 days?We get to the dealership and we have 2 choices, unwind the deal or pony up 4k. No brainer here, take your vehicle back. The reason if feel it could have been a mistake was the GM seemed genuinely pissed when he handed our Durango keys back to my wife. Apparently they had detailed it out to the max in anticipation of selling it. That probably was not what he was pissed about, I think it was the $1300 of new tires they added.So lets recap, they don't want to deal after the screw-up. They have probably dumped $1500 of parts and labor into a vehicle we drove off the lot. Additionally the "New" 2011 van now has about 650 miles on it. Does the term Idiots seem to ring true at all for these people. Again, mistakes are made but there was NO attempt to mitigate them.

Kyleyost

19 de oct. de 2011

This is the worst dealership I have ever worked with and I will never return. First of all be aware of their fees. They make up all types of nonsense fees after they agree to a vehicle price. Many other dealerships in the valley forewarned us. After I signed a contract for my new car it was delivered damaged with multiple scratches and damaged tint. After taking it in to their dealership for promised repairs they called me to pick it up only to find that not only was the work not completed they further damaged my car. Cracked tail light, paint on steering wheel(entire stressing wheel was replaced), scratches on the interior and scratches on the front bumper. They agreed to pay for repairs at another dealership. After taking my car to the new dealership, Avondale refused payment on a few of the mentioned items and have refused to return calls. To date, i still do not have my new license plates and my temporary plated have expired. They called us to inform us that our contract was not right and that they needed more money to register our car. Don't worry we only were required to pay $400 for "doc fees" that they were incapable of processing properly. I contacted Deshawn in Finance department and he promised to Fax me new temporary plates, bit still has not two days later. Issac the service writer told my wife that that the noise in the A/C can be fixed by turning the radio up and also told us that the front creaking noise was from the frame breaking in. Tyrell Russel is the service manager that promised to make it right and now refuses to return calls. I hope my review saves you a trip to Avondale.

Mikejeep2012

9 de sep. de 2011

Great group to work with!! They hooked me up with the perfect 2012! My partner purchased a jeep from them two months ago and I simply had to return. Great group of guys!!

John####

9 de ago. de 2011

A real pleasure to deal with and a great price.Thank you Avondale Jeep!!!!!!! I feel I got a good deal and great terms 1.9% .

newjeepguy

23 de jul. de 2011

Just bought a new jeep from these guys. Awesome! About 60 minutes negotiating down payment and interest rate with their financing but well worth it. Absolutely recommend this dealership. Best selection. Great pricing. Worked with Marty. Helluva guy!

jackfamily

8 de mar. de 2011

Unfortunately, I didn't know about this or viewed other sites that showed how horrible this auto dealership was/is. In short,Sunday, 10/3/10, we purchased a 2006 Nissan Sentra, with 66015 miles that came with a 3 year/100,000 miles power train warranty (aka sketchy warranty). After signing the papers and starting the engine to exit the car lot, we noticed the Service Engine Soon light was on. And note that the light was not on prior to us signing the papers. We immediately, informed our sales agent, April Wines. She came outside, looked at the light and informed us that since the service department is closed, to bring the car in tomorrow (Monday).We were absolutely not satisfied with their handlings in this matter. We had to threaten and do all kinds of unnecessary things a customer should not have to do. John Goodard, customer service manager, treated us well and gave the ok for the repairs to be taken care of by them on 10/16/10.Their sales associate, Amy Wines did and said whatever was necessary to make the sale. We felt abused and disrespected by Bob Lackner, sales manager AFTER the sale was done. FOR MORE DETAILS:Monday, 10/4/10, Ronnie and I (Maurita) Jack took the car in to Avondale Chrysler. April led us over to the service area and a gentleman from there looked at the car for about 10 15 minutes while we waited at Aprils desk. The service guy informed us that because its a Nissan, they wouldnt be able to give us much information. They were able to reset the computer code that it showed them. As a result, it turned off the Service Engine Soon light. He said if we had any further problems to let the sales area know and the car may need to be taken to Nissan because their computers wont talk to Nissan cars. Saturday, 10/9/10, our son informed us that on the way home from work, he noticed the Service Engine Soon light came on again. We called Avondale Chrysler at 5:10pm but was informed by Angela (who answered the phone) that the service area was closed and to call back Monday.Monday, 10/11/10, I (Maurita) called Avondale Chrysler to have the car looked at and informed them of the problem. Isaac, in the service department, said to bring the car in and leave it with them. I went to Avondale Chryslers service dept. Brian said to take the car to Avondale Nissan to see why the light keeps coming on. Avondale Nissan informed me of a diagnosis fee of $110. Because we just purchased the vehicle, we didnt feel we should pay for the car to be diagnosed and repaired by Avondale Nissan. Dre, sales manager informed us they would take care of the diagnosis fee and to wait and see whats wrong with the car before discussing anything further. Brian, at Avondale Chrysler said the car probably wouldnt be ready until tomorrow. But that the light was on due to an emissions problem.Tuesday, 10/12/10, Brian informed me I could pick up the car. After seeing the paperwork, Avondale Nissan replaced the vent valve and reset the system code. The Service Engine Soon light was no longer on. Avondale Chrysler paid for that work to be done. We drove the car home.Wednesday, 10/13/10, our son informed us that on the way home from work (around 9:00pm), the Service Engine Soon light came on again. Thursday, 10/14/10, Ronnie Jack visited Avondale Chrysler and spoke with Dre and informed him that the light came on again. Dre immediately said he couldnt continue paying on the repairs of the vehicle and that he shouldnt have paid for the first repair. Later that afternoon, Ronnie took the car to Avondale Nissan and was informed by Tony that Chrysler told them the car was coming in. Ronnie told them that the light came on again and Chrysler assured Ronnie there would not be another diagnosis fee. But the car would have to be left overnight. So, thats what we did.Friday, 10/15/10, Ronnie called Dre to inform him that we took the car to Avondale Nissan and wanted to receive clarification of whether they at Avondale Chrysler would take care of the subsequent repair cost. Dre clarified that they would not take care of the repair cost. Ronnie then asked if Dre was saying we were pretty much on our own. He was referring to repairs. Dre informed Ronnie yes. Dre also informed Ronnie that our warranty wouldnt cover the problem and that Avondale Chrysler took care of it the first time but wouldnt be taking care of it this time. Ronnie called Avondale Nissan to get an update on the car. They informed Ronnie that they had not yet diagnosed the problem and would need to keep the car another day.Saturday, 10/16/10, Tony at Avondale Nissan service department called Ronnie around 11:30am to inform him of the problem. The diagnosis was a computer, canister, and emissions-type problem. The cost to fix the problem would be around $700. Tony wanted to clarify who would take care of the service cost. Ronnie requested that Tony call Avondale Chyrsler to verify again if Chrysler would cover the cost. Ronnie called Tony around 1:30pm for an update. Tony informed Ronnie that he left a message but no one from Avondale Chrysler service called back.We were absolutely not satisfied with their handlings in this matter. We had to threaten and do all kinds of unnecessary things a customer should not have to do. John Goodard, customer service manager, treated us well and gave the ok for the repairs to be taken care of by them.Their sales associate, Amy Wines did and said whatever was necessary to make the sale. We felt abused and disrespected by Bob Lackner, sales manager AFTER the sale was done.

mlgeiger2010

5 de oct. de 2010

We've been in there 5 times so far to buy the same truck three different times. I'll probably be returning it to them AGAIN tomorrow. Enough is enough. Changing numbers, jacking up the price on the contract, charging us for things we don't even know are included in the contract or worse, charging us for things we've SPECIFICALLY stated we did not want.My wife left there tonight in tears - feeling emotionally abused and guilty - like SHE'D done something wrong!! Boy, what a car buying experience.Our salesman was good enough, but the rest of the more than a week-long back and forth experience has been an ABSOLUTE NIGHTMARE.

deejay1954

9 de sep. de 2010

We brought our vehicles 9/1/10,I brought Chrysler 300 and daughter brought Dodge Ram Told done deal. congrats..get insurance on vehicle. 9/8/10, They called saying to come into dealership, couldn't discuss over phone. Don't worry your daughter will keep her truck. Shocked because I remember saying no problems. Nope..no worries done deal. Then being told deal didn't go through.Take off extended warranty, put more money down, take a higher interest rate. Then he looked at me and said the bank needed verification from you, no problem I have it. Then about hour later after breaking my daughters heart, he said to me but your rate and payment change. I guess they figure after a week of driving your wonderful vehicle, they gotcha. Thinking you will do anything. Well they got both vehicles back. They have caused me anger and humiliation and a daughter very heartbroken. I've only just begun. I wish I had read from this site and others all the bad reviews. I guess this is common practice. This should be illegal. DO NOT DRIVE VEHICLES OFF LOT UNTIL YOU HAVE VERIFICATION FROM BANK. BANK SAID YES TO YOUR TERMS. AND MAKE THE DEAlership sign your document, this is final DONE deal any changes dealership takes responsibility. Have a notary with you. I bet dealerships will change their business practices. GET YOUR OWN FINANCING. I gave them a very friendly rating as thats the act before the deception. I have never been so angry, I still wonder how people sleep with such deception in their life.I have been to many sites to rate this dealership and I am not near done. I haven't even begun with word of mouth. Did I mention I have a very big mouth.

coachtroy_72

5 de sep. de 2010

The sales department at this dealership defines the frustrating experience of buying an automobile. The negotiation process is pain, with their lowball trade-in offers and ridiculous terms. I've visited this dealership twice, explained the terms that I wanted them to meet, then the sales person goes to speak with a manager in the "glass room" and comes back with an offer that isn't even close. After that, it was hours of frustrating back and forth banter before i eventually walked away.I would never purchase a vehicle from this dealership. Their tactic is to play games, get you to pay a ridiculous amount of money for a vehicle loaded with over-priced dealer adds, than lowball you on your trade.

Wilyum

26 de jul. de 2010

It appears that most people are just naturally upset with most dealers. I had a resonably good experience with Avondale Dodge when I bought my 2007 Ram 2500 Diesel truck in Sept 2007. I am still pretty much satisfied with the dealer service. My complaint is with Dodge and Cummins. I had to take the truck back for service numerous times in the first four months. The Check Engine Light kept coming on. The reason: poorly designed exhaust/emssions system - sensors kept clogging up with soot. The techs took care of it every time I went in, and explained that it really is due to a POOR design. But they expect a permanent fix soon. It had to to with EGR, Turbo and sensors. OK, 2010, there was a recall to "fix" the problem. And it did, for about three months. Then the CEL came on for one day, then off. I took the truck in to have the CEL history read. Six hours later, the tech reported they drilled a port in the turbo and did a flush of the exhaust system, to clean it out. I was told IF the CEL comes on again for the same reason, the turbo will be replaced. So far, all warranty work. I'm ok with the dealer -responded promptly to the problem-, upset with Dodge/Cummins -dragging their feet on a well known problem-.

Rento

24 de may. de 2010

Chrysler 300C had the infamous stuck in park problem found on LX body styles due to the pink plastic cable guide that is used for locking the gear selector in Park until the key is in the ON position. Went there after school as it is literally a minute from Universal Technical Institute which is behind the car dealerships on that road. I will now explain why I gave the dealer the rating I did. Inspection, efficiency and lastly theft. Inspection, a car should always be inspected for damage before being accepted, saves the dealership a lot of liability and stress from a customer wanting to scam the dealership into free repairs. I sat in the car while the guy stood at my window and filled out the paper and had me sign, not glancing at the vehicle once. Efficiency, the repair consisted of changing out the entire gear box. There is a company that reproduces the piece that breaks in a billet steel as opposed to a brittle plastic for just $20. The install takes about half an hour to do. I waited 2 and a half hours for the job to be done. Theft, while the last 2 things were just annoyances this is what bothers me. I'm glad I emptied out the car to literally nothing before bringing it in. All I had in the car was my FM transmitter and a brand new Snap On screwdriver that I had used to break the shifter cable loose to get her out of park the prior evening. The car has a UTI sticker on it. Obviously the person owning it or using it is going into the automotive industry. Yes, techs do deceitful things towards one another. However I am bringing you hours, food, and money on the table by bringing my own vehicle to you. I'm not your tech-mate. Why would you deficate all over your company's brand and do something as steal tools from a customer, another technician's, vehicle? All things put aside... The job was done, we'll see how long this plastic piece lasts before I shell out the money and get the billet replacement part. Why I had not done this in the first place is it is a warranteed part. Trying to help my fellow techs out with warrantee work and saving myself what I thought would be a painless experience. I let everything slide to prevent any more trouble, and I was just too tired to deal with it all. Will I go back there? Probably not. However, I hope other's have a more pleasureable experience.

never_believe_salesman

15 de abr. de 2010

They tricked us into believing that we would be able to buy a van and when it came down to it, they wanted more money and higher interest rate. They lied to us telling us not to worry that we would be financed. We called and told them, please don't let us take this van until your sure. They let us drive the van for four days, fall in love with it and then told us once again not to worry. On the four day, we got a call telling us once again not to worry then 1/2 hour later they told us that the deal fell through and to bring back the van. It was devestating. Our children cried and begged us to not take away the van, that they would be good. It was a horrible experience and we will never walk onto a dealership lot again. Car salesman should not make you believe that you will get a new car then take it away. Horrible, worst day ever!

AvondaleDave

27 de mar. de 2010

Great people. Saw a car online that I liked, called and made an appointment to see it. They had the car waiting for me when I got there. Didn't have to fight over the price. The last 2 places said one thing online then when you get there it is something else. They didn't play those games there. Was in and out with what I WANTED in an hour and a half.

kustomplay

4 de feb. de 2010

A little bit ago they ran a promo where you could test drive a car and they would give you a 50 dollar gift card. I first went down there to test drive a jeep to get the card. They told me it was in the managers desk and he just left. They told me to come back tomorrow to get one. I go back the next day and all of a sudden they don't have any left. I noticed the ad was quickly pulled and I posted up a craigslist ad to alert others. I received a bunch of emails from others who said this dealership will do anything they can to scam you. They need to fire the whole staff and get new people in there. Look up their BBB rating. Its an F and its no surprise. Stay far away from this dealer. Nothing but fake scams to get you in the door then they bait and switch. Call corporate and let them know how you feel about this dealer. Lets get this one closed!

Glendale

27 de nov. de 2009

I bought a 07 Charger from Avondale Chrysler Jeep. Had a great time, the price was great and I got $2,000 more for my trade than Toyota next door offered me. They even gave me some free oil changes. I am sending my mother-in-law to buy her Town & Country from them next week.

twaags

31 de ago. de 2009

Came in to look at a 16,000 truck, was soon looking at a 34,000 MSRP truck, but they said they could make the numbers work. I was there for over three hours to look at one truck, it was hot, they never offerred me, my wife, or 1 year old daughter something to drink. They tried to keep the keys to my truck while doing the appraisal and offer sheet so I couldn't leave. They tried to tell me that 60 months at 610 dollars equaled a 23,000 truck that stickered for 34,000. The money was off, the truck in the ad wasn't in the lot, a truck I wanted to drive had a dead battery, the list goes on and on. They wasted my time, and were very inconsiderate. Don't ever go there.

John908

21 de jul. de 2009

BUYER BEWARE !!! WHAT THEY SAY IS NOT WHAT YOU GET.I purchased a used vehicle through the internet. I am 61 years old and have delt with many sellers on line and have found most to be honorable, not Avondale. I am very familiar with vehicles and know what questions to ask as well as what pictures to see. I asked several specifec questions about this vehicle. ----Q.....Does it leak oil, A....No----Q.....Do all accessories work, A....YesThe day I received the vehicle (it was 2 weeks in transport) I moved it to my garage, I noticed the next morning an oil spot 3" X 4" on the floor. I further checked out the rest of the vehicle. I found that the electric door locks and the rear window were not operational.I contacted Avondale, the salesman, his boss, and his boss. I was ignored and later told it was sold "As Is". I advised them that this was not a Warranty clail but that the vehicle was Mis-Represented to me. Still no solution was offered.I am now stuck with the repair bills to correct the situation.My advise, get everything in writing or email. You may write them an email and they will want to respond by phone. Beware, that is a sign that they do not any documents on file to your support.

tired of getting screwed

4 de jul. de 2009

Please, Please, Please do not go to this dealership to buy a used car. We went in to purchase a used jeep that was listed $6000.00 over kelly blue book retail pricing. We spoke with a sales manager and was reassured that we can drive the car home that day and gave us the keys. We liked the car so we said what the hell i will pay $13k for it. We next spoke with financing and put a $2500 on the vehicle. We questioned the financing department that we will not come back down to resign any paperwork if they called us and wanted a larger down payment or more money for the car. The finance department reassured us that it is a done deal and congradulated us on our purchase. We were pleased and drove the car home. three days later the finance department called us and said that we would not be able to keep the car because of economic circustanse in our area. I have good credit and said what the hell, I want to keep the car, but they insisted that we return the car or suffer a reduction in our down payment if they are to reposses the car. What a bunch of liars. These A$$ pirates couldn't get financing on the car from the bank because they had the car marked so high over KBB that the bank would not finance it. When we went to get our $2500 down payment back we sat their for 2 hours and spoke with 4 people before they came out and gave us a voucher for our down payment. I beg of you, if you are planning to buy a new or used car from these incompetent A$$HOLES think twice or get screwed.tzell

mahana1

5 de sep. de 2007

TimWho owns the Avondale Chrysler dealership? I'd like to write a letter. We decided to give that specific dealership a second chance as we're still in the market...just waiting for the right moment... and again we had a horrible experience. Let me tell you about it and then you can tell me who I need to talk to.We're interested in the 08 Town and Country. I just wanted to touch and feel the car. A really nice young woman helped us out and she was great! She knew a ton about the car much better than our last sales guy... see below. I was with my wife, my 16 month old and my 1 month old babies. (thus the mini-van) We can't test drive the car with our kids because that involves lengthy efforts to install car seats which we had the fire department install into our car... thus we don't want to take them out because they're finally in there correctly. So, then we explain how refreshing it was to find a true service sales person at that dealership and how we had some really bad experiences previously. She was very gracious and I thought that there might be hope... Then when we told her that it was feeding time for the 1 month old and that we had to go she asked if she could give us her card. Now it seems like every dealership uses this line now since no one carries business cards even though everyone has pockets.... I know that this is just a line to get another sales person (usually a sales manager) involved in the conversation to get me to drive a car and then to buy the car that day. This is rude and unprofessional and insults my intelligence. So to emphasize how urgent our need to go was we got into the car, strapped our kids in and started the car.... Of course here comes our nice sales girl without a card but with her manager who proceeds to tell us that we need to drive the car... how original. I explain to the guy about how our last experience there ended, how I understood his sales tactic and that I was not going to fill out his survey, drive the car, or spend any more time there. We explained that we couldn't drive the car because we had our kids with us and he suggested that he could watch them.... To which comment I told him to not be offended but that we didn't know him from Adam and that we would never leave our kids with someone we don't know and that it was rude of him to offer. The conversation went down hill from there until finally I just backed out of the parking space with this guy yelling at me... HE CHASED ME OFF OF THE LOT TELLING ME HOW STUPID I WAS FOR NOT SPENDING MORE TIME WITH HIM AND DRIVING HIS CAR. PLEASE.... why would I buy for him if he has no respect for me and my needs. I am absolutely amazed and the poor level of service. I just wanted to look at the car and compare it to other cars that I was interested in. Honestly I'm not in a position to buy the car right now. We're still a few months off and we're trying to build a relationship with a dealer where we feel comfortable taking our car for service and buying subsequent cars from... Avondale Chrysler Blew it again...By the way I'm posting this on every rating board I can find. I'm writing to all the local news papers and I'm filing an official complaint with the Better Business Bureau for harassment.

agrusa

28 de mar. de 2007

The worse service I have ever seen, service manager (Ken) not help full took over 45 plus minutes to see you. will try to blame you for your auto's problem and is not willing to do anything without you calling a lawyer. Forget about calling to find status of your auto Ken will not return your phone call and if he dose it will be over 24 hours. will tell everyone I know to go somewhere else for service. very poor way to run a shop.....