Guss

14 de oct. de 2016

LHM team was very professional dealing with us. Jose was willing to get or give answers to all of our questions and/or concerns. Appreciate his efforts.

Sung Park

10 de oct. de 2016

We were satisfied.We like OdysseyThe price is within our budgetDealers are friendly.The process went smooth and negotiation was fair.I expect good service for my new van

Ccbb

9 de oct. de 2016

Jeff Shaws has province excellent service for both of my recent visits. He's taken the time to explain and answer questions regarding the details of the repairs, despite my obvious lack of knowledge. He made sure I was out the door on time for my appointments genuine and honest in his approach.

SanP

2 de oct. de 2016

The employee who worked with me to buy the car is courteous and helpful. I got the car at a very good price and am happy with the purchase.

Tania

25 de sep. de 2016

Jeff was wonderful he was very helpful he gave me a loan car so I could pick up my kids from school.

Ray Ray

23 de sep. de 2016

I came into look at a 2006 jeep liberty diesel. The vehicle was was in good condition and I decided to buy it. The buying process was easy and fast. My only disappointment was that they did not give me fair market value on my trade. But as long as I was not sold a lemon I'm ok with the experience overall.

Lindelien

22 de sep. de 2016

Service desk was efficient and friendly. He knew some sign language, which helped bridge our communications gap. We will be using this clean friendly dealership in the future.

Michael2R

9 de sep. de 2016

I was pleased to work with the team at LHM - SLC. I got the car I wanted at a fair price. I wanted a Honda, LHM is the place.

Bob84

9 de sep. de 2016

The staff are always courteous, knowledgeable, and helpful. The service is always thorough and completed on time. A great dealership. I recommend them highly. Wot was excellent.

JUDY DENNEY

9 de sep. de 2016

I LOVE THIS DEALERSHIP. THEY ARE ALWAYS FAST AND HELPFUL. THE WORK IS ALWAYS DONE WELL. LEVI AND CAMERON ARE THE BEST. WE HAVE BOUGHT 6 CARS FROM WAYNE AT THIS DEALERSHIP IN THE LAST 9 YEARS' WE ALL DRIVE HONDA'S THEY ARE THE BEST.

Laurie

4 de sep. de 2016

Great service . I think they do a good job on repairs.

Hoa P.

3 de sep. de 2016

I purchased my new car from Larry H. Miller Honda Murray, and I had a great experience. People were very friendly and took time to address all the questions that I had about the Honda CRV. I am glad that I decided to come to Larry H. Miller Honda Murray to buy my first new car!!!!

Pauline

2 de sep. de 2016

On my most recent visit, I had excellent care. My representative was Levi Johnson and when he was tied up in a meeting, another very kind associate spoke with me and explained the needed procedures. I was, as always, impressed with the kindness, caring and polite manner in which I was treated. My car is in excellent condition due to the service at Larry H. Miller, Murray Service Department. I shall continue to deal here.

Teresa P

31 de ago. de 2016

Mark did not pressure me into anything extra as has happened in the past. Very knowledgable. Overall very nice staff in service department. I waited for my car and it was done as expected

Sh5935

29 de ago. de 2016

Very good service as always and would've back there when my car need any services and would recommend a friend to Larry H Miller

CR-V Owner

29 de ago. de 2016

Service Department well organized. Finished work on time. Good experience.

Bikegal

22 de ago. de 2016

I came to get my vehicle inspected for emissions and inspection. I was greeted nicely and my boyfriend called beforehand to let the employees know I recently broke my jaw so waiting a long time is very difficult for me. I was waiting a long time but when I told the manager my position he got my car done 10 minutes early. I think somehow the information did not get passed to him but he quickly got me taken care of.

outdoorfamily

22 de ago. de 2016

I love the service department at larry h miller honda, everyone is so nice and helpful. Very quick but thorough! if there is an issue with my car they are listen to what i have to say and they always fix the problem..

Pianolady57

12 de ago. de 2016

We were greeted and the service process was explained. The waiting area was comfortable and the service was completed as promised. We will continue to bring our CR-V to Larry Milker Honda.

Mike Grimlie

31 de jul. de 2016

The entire experience was top notch. I arrived a few minutes early for my appointment to have some recall work done on my airbag, my vehicle was taken in, the work was performed in less time than I expected, and my vehicle was returned, ready to go, and freshly washed! Very happy!

Jeneal Olson

30 de jul. de 2016

My Honda service experience was GREAT....... The agent Mark was very helpful and attentive.It was the end of the day, the atmosphere was fun and friendly, the work was done in a timely manner and the car wash was greatly appreciated. Thank you Mark. Oh and I enjoyed the popcorn!

Karyn Winder

24 de jul. de 2016

Very quick and easy. Used coupon for free inspection with emission test purchase. I was in and out and they were very friendly. I don't remember the guy's name.

LongTimeCustomers

20 de jul. de 2016

We have been going to LH Miller Honda for years. Everyone is wonderful. Good, quick, thorough, and everything is reviewed with us at least twice. We always feel we had the attention and care. Great service. Great customer service too!

happycustomer

17 de jul. de 2016

I have enjoyed nine years of LHM Honda service and have always been completely satisfied. The employees are welcoming, knowledgeable, and efficient. No complaints ever.

Dennis and Doris Brown

16 de jul. de 2016

Great experience, service writer Jeff Shaw was excellent!

Barbara King

9 de jul. de 2016

Gary was great to work with. He kept us posted and gave us an accurate time frame. He was helpful and informative.

Ridgelinelady

5 de jul. de 2016

Fabulous! Kenny does a great job. What one like aboutnthisnratibgnisnbeubg forced to take time to say 25 words when I already clearly stated that I was satisfied.

TawneeH

5 de jul. de 2016

I am very happy with the experience I had at LHM. I got a car that I love and got to work with great people there

Tnolan70

1 de jul. de 2016

I am always greeted promptly, my car is serviced quickly and with care. I get one on one attention from my service writers and always feel important. I have been bringing my cars in for service for 15 years and love coming here. Levi has handled all my business and Brett has done all my work. They are a dynamic duo! ;D

Runninkatz

29 de jun. de 2016

The service was great, friendly, prompt.we have been using LHM service for 20 years, and have been very happy with them.

Utah

28 de jun. de 2016

Horrible experience!!! Worst car buying experience of my life. My husband and I went in to buy a civic for the great mpg. They are supposed to be a cheap reliable car. The 1st offer they brought us was the same payment as our lexus a car that costs $25000 more than the civic. They finally came down and we decided on a car then they kept bringing us up cars we were not interested in. The lost the key to the car we wanted. So after keeping us there past 9:45 at night they said we could pick the car up the next day at 9am we got there at 10. They still had not found the key and kept us waiting for another few hours. From now on I am sticking with dealerships that care and that take care of me like Toyota and lexus. I'm not putting up with another crappy Honda buying experience ever again!!!!

Penny Jensen

22 de jun. de 2016

Greatly appreciate the LHM service department. They have taken care of my 1992 Honda Civic forever, kept it running smoothly. I've always felt like they've been honest and fair. Thank you to Cameron and the gang! :-)

Julia1405

13 de jun. de 2016

I don't need wine in the waiting area or a personal concierge. I just ask for a basic respect of my time and my intelligence and a respect for the contract I'm signing. This dealership failed on all counts. The purchase itself took over five hours, and there wasn't even a test drive!! They made us sit and wait and wait and wait and wait... even after I had made it clear that I had an appointment at a specific time. The underwriter was actually incredibly rude and defensive about my need to hasten the process after making us sit for literally hours in order to sign. He also failed to complete key portions of the contract and made a number of underwriting errors. After identifying the errors on the lease upon returning home, I made several phone calls over the course of four days attempting to reach someone who could make the necessary corrections. I finally heard from the underwriter today, who was incredibly defensive and told me all of the things that should have been done, but interrupted me and treated me poorly when I indicated that those things, in fact, did not occur. He was very reluctant to provide the answers I needed to know regarding how we would make the necessary changes and receive the missing information. We initially came to this dealership because we have had positive experiences in the past. This transaction, however, was a nightmare from beginning to end... and now I'm signed into a 3-year relationship with people who have completely failed to respect me, my time, and my contract. I'm not impressed.

kerijg

11 de jun. de 2016

From the time I pulled up to the time I left I was treated respectfully, listened to, and kept in the loop as my car was serviced! LHM Honda is the epitome of professional customer service! All of my concerns were heard and addressed. My car is in top working condition because of the care at LHM.

Wetherellsherley67

9 de jun. de 2016

It was a pleasure working with Jeff and his professionalism is to be admired.He took the stress out of the whole experience. He always kept in touch.

j d denney

8 de jun. de 2016

I needed new tires and they made it easy and they ride nice in and out in an hour and a half on a saturday

Pilot15

2 de jun. de 2016

That we're very professional. When I called they set an appointment up immediately. They analyzed the needs of my vehicle when I arrived and carefully considered what to do in providing needed service. They had a comfortable place to wait while my car was being worked on. When finished they came and got me and then went over everything that had been done. I felt very good about the whole experience.

Chris123

2 de jun. de 2016

Really fast on the alignment that I got done. The atmosphere is very inviting. Very clean facilities. And best of all the people were really nice

Jayson

26 de may. de 2016

I came in for my most recent visit for an oil change on my Honda CRV. The service rep that helped me was amazing. He made the whole process extremely simple and clear. The bad experience I had with this dealership happened last month. I went in to look at the new 2016 Honda civic touring. I was at the dealership a total of about 20 minutes and could not find anyone to help me. I looked at the cars outside on the lot and inside. After no one would help me I went to a different dealership about 20 minutes away and purchased a car that day. Due to the lack of attentiveness of the sales staff your dealership lost a sale that day.

Tim Boman

26 de may. de 2016

It was my first service visit since purchase of an Accord. All the folks were outstanding!

Steve

18 de may. de 2016

We went there and bought a car from Wayne Emery it was easy and painless we will always buy from Wayne Emery

Satisfied Customer

17 de may. de 2016

LHM Honda service department does efficient, quality work and takes care of the customer every time. They explain service needs and options clearly and respect the customer. Would recommend to friends and family.

Honda666

16 de may. de 2016

They treated us great explained everything well our salesman was knowledgeable and friendlyWe are thrilled with our new car and the service we received We live within one mile of another Honda dealership but drove forty miles to Larry H Miller in Salt Lake City where we feel we were valued as a customer

Greek1

10 de may. de 2016

Very happy with service and employees....felt they were very honest.....they got me in quickly with no hassle....I would strongly recommend them........also they are not pushy....

scoles

5 de may. de 2016

Everything was explained well. Options were also discussed. Previous service was reviewed. Suggestions for completion of the service were discussed. The service was thorough and quick.

Lisa Rene J.

4 de may. de 2016

We have 3 Honda's, a 2003 Civic, a 2003 Honda CRV and a 2008 CRV - All purchased at Larry H. Miller and will not be serviced anywhere else! It's like bringing them home to visit family. We actually look forward to bringing them in for service with Levi. Levi is awesome and always takes the best care of us and our cars! He always takes the time to make us feel welcome and explain what ever is needing to be done right then and what can wait if need be. We never feel pressured or like we don't understand what we are purchasing or why it is needed. As a result we will keep purchasing Honda's and all will be serviced right where they came from! Thanks Levi for keeping us safe and sound and moving on the road!

Rohit0786

3 de may. de 2016

People there are very well spoken to the customers and always suggest best for you. i really recommend this dealer, they gave me good deals with my brand new Honda civic

ChadJJohn

2 de may. de 2016

I had been looking online for a particular Honda Accord model with the color and options I needed. Several other dealers were very unresponsive online and via email. i tried LHM Honda online and the response was quick and precise. The car I wanted happened to be in stock and we set up an appointment to come in. Our salesman, Josh, was awesome. He answered all the questions we had and was very helpful during the test drive, even encouraging my wife to at least drive it in a parking lot since (she was afraid to drive it on the busy State Street). We got back and started to talk numbers. Somewhere in the midst of the discussions Josh left and was replaced by some guy (can't remember his name). He was rather blunt and almost came across as rude, which is why I only rated a 4/5 on the friendliness. We trudged through him and ended up buying the car. Rick was very pleasant as well when he helped us select a few additional options we were contemplating. Brad was a pleasure to deal with as well, and he was very informative of the gas-n-go program and sold us on it. We ended up being short one key for our car. We were told it was locked up in the general managers office. When we came back to retrieve it the next week, Josh said it would be waiting at the front desk. Turns out it wasn't there, and it had never been picked up during the car transfer from another dealer. Shane helped us out though and made it all right. Shane took good care of us and settled my wife down as she was rather upset from all the varying stories about the key and the interior and exterior sealant. We'll be coming in this week to pick up the missing key and do the sealant. Overall things happened which seemed to be out of most everyone's control that we dealt with. But, the key is that Shane did everything he could to make it all right. The key to good customer service isn't in being able to prevent every issue. The key to good customer service is about making those unforeseen issues get resolved in the most timely and pleasant of manners.

Ss

1 de may. de 2016

dealership did a good job in servicing my vehicle they were prompt, doing the work that needed to be done. Resolved and issue that had been intermittent on the vehicle for sometime

Pridetrucker

29 de abr. de 2016

Way fast and they actually do the oil change. I went to Stockton Honda and marked my oil filter and when I got the van back to was still marked wow... But Murray Honda is 100% awesome and cleaner by far.... Thank u

Raylenethequeen

28 de abr. de 2016

I had a good experience with the work done and process of getting it done. Kept me well informed of the progress and offered discount available.

BEVERLY BERNTSON

25 de abr. de 2016

GREAT JOB OF FINDING THE PERFECT CAR FOR ME. I DID NOT NEED TO BUY A NEW CAR, I WANTED TO BUY A NEW CAR. ALTHOUGH I WENT IN WITH THE MIND SET THAT I WANTED A BURGUNDY COLORED CAR I SAW THIS AMAZINGLY BEAUTIFUL BLUE CAR AND FELL IN LIVE WITH IT INSTANTLY. ONCE I FOUND THE CAR THE NEGOTIATIONS BEGAN AND WE WERE ABLE TO COME UP WITH ACCEPTABLE TERMS FOR THE TRADE IN ON MY OLDER HONDA AND THEN SEALED THE DEAL WITH AN HANDSHAKE.

donna smith

13 de abr. de 2016

I'd like to mark all of the above with all of the stars but your site is weak and it just wont work! Every time i tap all of the stars it just wont stick. I always either lease or buys my honda crv s at larry miller honda.

Dan

6 de abr. de 2016

I came for a oil change and rep try to sale all extra service. When I declined, he didn't seems very happy and his demeanor change. I hope to never deal with him again. They also forgot the reminder sticker for my next oil change.

JackF

28 de mar. de 2016

Service was done quickly and expertly. I would recommend this dealer to everyone.

Tall Tree

25 de mar. de 2016

Drop off and pick up was hassle free. Employees where friendly and professional. I was given a full description of services and what services needed to be done at the next visit.

sambobyu

25 de mar. de 2016

Levi is a complete stud! He has always taken such great care of me. He is always friendly to answer my questions and concerns, gives me the best pricing he can offer and explains all the repairs in detail. He even lined up a shuttle back to my home to help expedite my day! Had another great experience!

Gnguyen

23 de mar. de 2016

I got a good deal at this dealership. The saleman is very awsome. He was patient, nice and respect and care about his customer. However, there is a guy who support for the sales team (I'm sorry I don't remember his name) was not very patient and kinda rude and mad at us when we was negotiating. Overall, your customer service and after sales sevice are great.

Alex

20 de mar. de 2016

Safety recall great customer service don't remember his name very helpful hi told me what their doing and how long it takes to fixed the call me once was ready

Ruthie5358

18 de mar. de 2016

We had our Honda Crosstour serviced here and the employees are so kind and considerate. Jeff Shaw was so good at explaining what was going on and helped us with all of our concerns! He was great!

Larry Fluharty

9 de mar. de 2016

L H Miller service department goes the extra mile to accommodate the customer. Work gets done on time and service representatives were honest with what needed to be done. Highly recommend this service department.

Heidi

8 de mar. de 2016

I am very conscientious about the maintenance on my cars and know a fair amount about mechanics - I have never felt that services were being recommended when they weren't needed. This being a woman is always of concern to me. I believe a well maintained car is the best car you can have. Your service department is easy to access, have great hours for those that work fulltime, I have always been in and out in a timely fashion - They are quick when you are waiting and very good about getting back to you when you are not. My Pilot was recommended a service that I could have gone elsewhere for, your service dept matched the price and were great about it. Thanks - That made my busy schedule much easier to get everything done in one location. Very clean facilities - willing to take you to work - I have used the shuttle option many times. Technicians are willing to answer any questions that you may have -

mblack

8 de mar. de 2016

needed air conditioning repaired in my 1996 Honda Civic - I love that car! -- and the LHM folks got in done in a matter of a couple or three hours. I did my part by bringing in the car quite early; the shuttle driver was personable and prompt. All staff, from checkin to paperwork and pickup, were friendly, efficient. no one likes big repair bills, but its the cost of having a reliable vehicle and I do trust the LHM guys, after all these years, to do it right

kerijg

6 de mar. de 2016

Like always, from the moment I pulled into the service garage I given full attention! During my time there I was fully informed along the way as to where my car was in the process. Thanks for the professionalism and help.

LauraMacklin

2 de mar. de 2016

From start to finish everyone was really helpful! I had called and talked with (Parker?) a male on the phone to schedule and he was very helpful in getting things set up, speaking with me about my options and provided me with reminder calls for the appointment. Jackson and Cameron were extremely helpful in getting my car taken care of! I was due for my 200K maintenance, and oil change, and the recall for the airbag. I have come to the dealership for maintenance and always trust the tech's work so I was wanting all of the work done through the dealership. Jackson and Cameron helped price match some of the routine maintenance, but also helped by explaining what other options I had and work that needed to be done. The service was done in a timely manner and Jackson kept me updated throughout the process. I appreciated the customer service!!

catwoman.diane3

29 de feb. de 2016

Car was finished quickly. Returned to me clean. Every time I come all the people that help me are very kind and helpful and happy.

Theron Heaton

26 de feb. de 2016

I have always been very satisfied with Larry Miller Honda in SLC. Fast, courteous and professional service all the time.

BESLC

25 de feb. de 2016

Excellent customer service and fast turnaround on repair. I experienced an issue with my battery. The problem was quickly identified, the battery replaced under warranty. As always, the service department provided excellent service from start to finish.

PatNTHER

14 de feb. de 2016

The service was long due... since my purchase in Dec end (had a scratch on back bumper at the time of purchase on my new car). They replaced it and service guy was really helpful.

Dave

13 de feb. de 2016

First contact is the Service Writer (Jeremiah). He was knowledgeable, efficient and pleasant. The Technician (Skyler) took care of my car like it was his own. Communicated well with me and did his job in a timely manner. A bonus was that he gave my car a great wash job. Friendly and knowledgeable. Couldn't have asked for a better experience.

claddaughgirl

12 de feb. de 2016

I came in right at the cusp of 5. I needed an oil change and basically the 45k service. They took the car and got it finished with no complaints. They could have turned me away but they worked late to get it done. Much appreciated.

Trenton

10 de feb. de 2016

Fast kind and very knowledgeable. Had oil changed, they said I needed brake fluid changed, tire alignment and power steering changed!! Easy to get in and out

JP Murray

9 de feb. de 2016

I went in mid afternoon on a Saturday. I just needed a State IM test. I was taken in quickly and done in 45 minutes with my tags paid and a new sticker. Very great service. The Service clerk was very polite and friendly as well. Thanks

kthomas

9 de feb. de 2016

I brought my car in for an airbag recall, so they were not getting any money from me. But they treated me like I was a paying customer. When I picked up my car it had been washed and my washer fluid - which was empty- had been filled.I haven't gotten that kind of service from places where I have paid hundreds of dollars.I will definitely use them again!!

Carla

29 de ene. de 2016

The service is very good and the crew is friendly and visit and let you know how things are going and will fix anything while you are there

Stevec

24 de ene. de 2016

Brought my Honda in for a regular service. I was in & out in record time. I have had all my service work done on my 2010 Honda by LHM Honda & have always been treated fairly and as promised.

Marilyn Clark

22 de ene. de 2016

Great deal on CRV. Pretty good trade in value on my pilot. Treated us awesome. Very friendly.I will always have a Honda of some sort because of the high quality. Thanks. I'll be back!

happy-teacher

18 de ene. de 2016

I had the opportunity to work with Jeff Shaw. He set up our appointment - talked us through what services need to be complete at the mileage that was on the car - treated us like we were family. We had a great service and an awesome experience.

jack g.

17 de ene. de 2016

I thought that the service was excellent as alway. was treated very well . enjoyed my visitThe man who took care of my service explained every procedure, what needed the time involved and the cost.

Mzmellow

16 de ene. de 2016

Zach was very friendly and took care if a recall much faster than I expected. I was originally told it would take 6 to 8 hours and I would need a rental but add soon as I arrived they started working on my car and it was done in about an hour. They have an awesome waiting room and time went by quickly. They even washed my filthy car for me. If I ever choose to have work done by a dealer again, I will come back to Larry H Miller.

Johnnie R Norman

10 de ene. de 2016

I don't trust any other dealer than Larry H Miller to service our cars. Totally awesome service every time and they are always upfront on what the repairs will cost.

Satisfied customers coming from Utah County

4 de ene. de 2016

Wane Emery has helped us purchase our current and previous two Honda Pilots. We know we can depend on him to help us be informed and help the process to run smoothly and help us to be more than satisfied with our purchase. That is why we keep coming back. We are extremely satisfied with our 2016 Honda Pilot. We are enjoying the improvements made and know we can depend on Larry H. Miller Honda Murray and Wane to give us excellent service.

sper3625

3 de ene. de 2016

Felt very welcomed. The staff was very friendly. It did take a while for the waiting time but that seemed to be expected, since they had a lot of people there that day.

Many vehiles

2 de ene. de 2016

Tara was very helpful and she had our 2 cars ready when she said they would. We were well taken care of. Thank you very much..

happiness

20 de dic. de 2015

I trust Levi Johnson to give me the straight facts about the needs of my car. He always shows respect and concern about the service on my car. He is personable, efficient and kind. I am satisfied and feel comfortable coming to this dealership for any service on my car. Thank you!

Jane

19 de dic. de 2015

the day before had been a bad day my son was being treated for cancer Primary Children's Hospital and I went out my tire was flat. I called the dealership they got me in first thing the next morning. And they had me in and out in under an hour they were awesome. I was able to drive my son home from the hospital

LuvmyHRV

18 de dic. de 2015

Helpful and eager to please. Any concerns were addressed and resolved. Have purchased at this dealership before and will do so in the future Things were thoroughly explained

Sandra Winter

10 de dic. de 2015

Great job!! I always have peace of mind when I bring my car to Larry Miller Honda!

JunctionBob

5 de dic. de 2015

On 11/19/2015 we purchased a new 2016 Honda Accord EX-l with Nav. & Sensing. We worked with Pat Milburn and Ben Blue. They were a pleasure to work with. We live 200 miles down south so the drive up and back made a long day. Part of our pricing was a $500 addition to the down payment for military personnel provided by Honda. Upon arriving back home late that evening and looking over the sales contract I noticed that the $500 bonus had not been factored into the final price.The next day I called Ben Blue and stated my concerns. Ben assured me that he would get with the finance officer and make things right. He did and kept me informed of the situation. A few days later he called and said the error had been discovered and that a check would be sent to Honda Financing. This is the 2nd. new car we have bought from LHM Honda and also LHM Chevrolet and have always had a pleasant buying experience.

Happy LHM Honda Customer 8176

4 de dic. de 2015

Everyone at Larry Miller Honda has always been friendly and helpful, from the purchase of my used car which was almost new, to every time I come in for service or just a car wash!

Marksy

2 de dic. de 2015

We had great service. We got right in and we were quoted about 4 hours for it to be completed, and they called us right around the 4 hour mark that our car was ready.

Catherine

29 de nov. de 2015

Because of our credit, we weren't expecting to be approved at all, but we ended up getting a great deal on a very nice used car without much effort at all.

jh2pick

29 de nov. de 2015

Came in for your $75 maintainable special and have them check the fuel cap warning light. Well they reset the warning light and recommended a front brake job. So they did all this in about an hour at a reasonable price. I am always pleased with all the employees you have because they are always friendly and helpful.Good job as usual.

Jesco15

27 de nov. de 2015

I had a very good experience. Akram my salesman was very helpful. There was no pressure and the financing was easy and fast. I would buy my next car here.

Irelandmike

26 de nov. de 2015

One of the best car buying experience I have had. I'm a coveted Toyota person but no more with LHM Honda there is no better place to go. I was amazed at hen I bought the car even more amazed at the service , Mac was to notch and knew his stuff

AG

23 de nov. de 2015

Excellent service in repairing our 2005 Honda Accord. Larry H Miller has competitive prices and the car works great now that the repairs are completed.

bruce klain

21 de nov. de 2015

This was the second time to get a new airbag installed again after it was recalled. Service was good, great place to be for breakfast. Thanks

Brad C

20 de nov. de 2015

My airbag recall was handled very smoothly, done twice as fast as I was planning, customer service guys were great! And they even washed my car for free! Bonus!!!

Allen Brisk

16 de nov. de 2015

For a customer that has been doing business with LHM for nearly 20 years. I was very disappointed in the quote price. You can do much better. You have been the only facility that has repaired my last two Hondas I purchased from LHM. In addition, family members have also purchased Honda's at my suggestion and had them serviced as well. I will surely look else where for service and purchase.

JML65

12 de nov. de 2015

I expect a great experience at LHM Honada and I am never disappointed. The staff is super friendly and the work is top notch. I plan to keep returning.

Jared and Lana

11 de nov. de 2015

The car was towed in and dropped off at 1 pm and we were called by 4:30 that the repairs were complete. Thank you for getting us in and out so quickly. Larry H Miller Honda's service department and customer service rocks! Thanks again!

Larry

9 de nov. de 2015

Always had a good experience with LH MILLER Honda Service Department, even though I did not purchase my Honda at this dealer. Service advisors are the best. They go out of there way to provide you with the best service at the best price. Will purchase my next Honda at LH MILLER.

Allen Rowe

9 de nov. de 2015

The repairs were promptly finished and reasonably priced. We love the people here!

knudson

7 de nov. de 2015

Had a recall done on the airbag. I was given a ride home after dropping my car off. Had some trouble getting a ride back there the next day. It would be nice if they could pick up at the home and bring us back to the shop.

hatepasswords

5 de nov. de 2015

I missed my original appointment, but they got me right in and serviced ourpilot, and in a timely manner. Sorry I cant remember the service reps name.

judyden

4 de nov. de 2015

This service department is always on the ball. They always know what the car needs and have it finished when promised. what more can I ask for

dsmonson

2 de nov. de 2015

They really take care of you! It was a great experience!

Josh

29 de oct. de 2015

Everyone has been great at the dealership. I truely appreciate Daniel Jones for always taking great care of my car. He will always tell me what needs to be fixed NOW and what I can expect coming up. I love going in because everyone is very friendly and I feel like I am at a friends house when I am there.

CowboyP36

28 de oct. de 2015

I took my car Honda CRV in to Larry H. Miller Honda Dealer on State Street, Murray, Utah with the tire pressure light on. It was a chilly morning and the air pressure was adjusted and thus the light went off. Two days later the light reappeared and I again returned to Honda and they checked all the tires and found a nail in one of them. It was promptly repaired and at no charge to me.The service was excellent as I have always found it to be since the purchase of our CRV in 2011. I would highly recommend Larry H. Miller Honda and his staff to anyone who is looking to purchase a vehicle and have good maintenance!!

Connie Nelson

28 de oct. de 2015

My husband and I both drive Honda's and have been doing business with LHM Honda for the past the past 40 years. I have purchased six Honda's during that time and have always received my service from LHM Honda. At no time have I ever been dissatisfied and the customer service is awesome. The assistant service manager Levi Johnson is always extremely helpful, polite, professional and friendly.

JP 8119

25 de oct. de 2015

I have bought 3 civics, 2 crvs an odyssey and a ridgeline in the past several years from LHM Honda. They have always treated me very well. When ever I check what other people have paid, I am always pleasantly surprised. I always take my car to the service dept. for repairs and oil service. I did use a chain oil change joint on one CRV a couple of years ago. A car that never had a leak In 10 years, had a blown seal that day. I have gone in to have my headlights buffed out and they come out looking brand new. The guy that drives me home if I need to leave my car for an extended period, is a very nice ole' guy too.

Brent Welch

21 de oct. de 2015

I had two previouse experiences that were not good at all and vowed to never return to LHM at this location. Due to the driver side airbag recall I felt I should because this is where I purchased the vehicle. They were very friendly and indicated they would do it immediately if I had the time to wait the 1-1.5 hours for the replacement. They had it done in 80 minutes and I was off. They offered a multi-point free inspection, which returned no recommendations.

Keri

19 de oct. de 2015

Warm, friendly welcome. Quick check-in. Service completed as expected and in a timely manner! Excellent! Thank you.

Joyleen who loves her new car

18 de oct. de 2015

I was happy with the service in buying my new car. Ryan did a good job of convincing me that I would like the new color as well as my old one.

Laurie

17 de oct. de 2015

Jeff Shaw was awesome - I took my car in and was able to get my service done in a short amount of time. It allowed me to make my other appointments for the day

MGC

16 de oct. de 2015

Above and beyond what would otherwise have been more than enough to make me happy. All of the personnel were a real feather in the cap of HR. I won't go anywhere else.

pino,d2015

14 de oct. de 2015

Pat Milburn is and has been our Salesperson for each of our Hondas. He is a great Salesperson. Works very hard to accommodate what we want.

Allisonkelsey

11 de oct. de 2015

I feel like everyone was honest and understanding as well as respectful my choices on the repairs and service that I chose to make. I love the price matching that you do as well

Utah Runner

10 de oct. de 2015

I am always pleased with the service that I receive here. I have done price comparisons in the past with centers like Pep Boys or Jiffy Lube, and it's not only cheaper to come here for maintenance, but they use genuine Honda parts and fluids whereas the other guys use whatever fluids/parts their computer says to use. The dealership itself is an inviting place to wait since there are refreshments, comfortable clean chairs and tables, and as a student I am very grateful for the fast Wifi.If the shop ever makes a mistake, they will make it right. There was a time that I brought my Accord in for service, and when I picked it up I noticed that some of the clear coat had been scratched near the hood. Not only was the staff understanding and respectful of my concern, but they had it buffed out and re-clear coated at no charge to me. THAT is honest service, and they have earned my long-term loyalty.One important thing about this service center is their excellent professionalism. I am never lied to about services that my car needs, and they give me time tables of when services should be completed by (which is exactly inline with Honda's Maintenance guide). Lastly, they are very reliable. They get my car back to me right when they say it will be completed, and I NEVER have to worry about the car getting dirty. So many third party shops leave floor mats dirty, or even use oily hands on the steering wheel. That is the worst!! My car is as clean, or cleaner, whenever I leave Larry H Miller Honda. That is extremely important to me since I am a clean-freak.I recommend this dealership to anyone that has a Honda, or even those that are looking to buy a new car. I am impressed with their services, and like I stated before, I will be a long-term customer. There is no other place I consider taking my car in for servicing.

CARLA AND KOKO

10 de oct. de 2015

THIS IS A NICE PLACE TO VISIT AS THE PEOPLE ARE FRIENDLY A ND CHECK WITH ME WHAT I WANT THEM TO CHECK AND THE WAITING PLACE IS NICE AND CLEAN

BEVERLY

5 de oct. de 2015

I DID NOT HAVE AN APPOINTMENT TO GET MY OIL CHANGED BUT IT NEEDED TO BE DONE. I THOUGHT I WOULD JUST TRY TO SEE IF I COULD GET IN. THEY SAID THERE WOULD BE NO PROBLEM AND TOOK MY CAR RIGHT IN. THAT GAVE ME TIME TO GO AND FIND BEN BLUE MY SALESMAN AND TALK ABOUT OPTIONS FOR GETTING A NEWER MODEL CAR. EXCEPT FOR THE ONE SALESPERSON WHO GOT A LITTLE SNIPPY WITH ME IN THE PARKING LOT MY OVERALL EXPERIENCE WAS GREAT.

Rlarsen

5 de oct. de 2015

I am a big fan of LHM Honda. Courteous, fast and a comfortable place to wait.

Shannon W.

5 de oct. de 2015

I just had my oil changed. I was the first car of the day. It took 45 minutes. While they worked on the car I got to enjoy a cup of complimentary coffee and a pastry. The employees were nice and my car is good for another 5000 miles.

Happy Customer

4 de oct. de 2015

First time service at Larry H Miller Honda was prompt, courteous and professional. Service was completed faster than expected and completed well. Definitely plan to return for future service.

Cobra

24 de sep. de 2015

While completely satisfied with the new car buying process five years ago and the quality of service, it's always a crapshoot regarding how long I'm going to be sitting there (I wait for my car rather than going home then coming back when it's done) before service is complete. Doesn't matter if it's a simple oil change or something more involved, there doesn't seem to be any rhyme or reason on how long things will take to get done; one time I waited and waited and waited and finally asked when my car would be done. Service personnel's response: "Oh, we called for you but you didn't answer."

prettypleased

23 de sep. de 2015

I was very impressed by the speed and quality of service. The employees were helpful and friendly and not grouchy like I've encountered elsewhere. OK, there was one grouchy guy but that was after hours when I went to pick my car up and it wasn't so bad. The day-time people were fantastic.

John

18 de sep. de 2015

Quick admission and and very friendly, professional job done well and we loved it. Their Shuttle took us the mall and picked up u when our car was ready.

sl

13 de sep. de 2015

This was my first visit for service at the dealership. It was easy to make my appointment online. Service was quick and the staff helpful. LIke the carwash included with the oil change...

TGHeat on

12 de sep. de 2015

Enjoyed the professional and coordinated service staff. The service was fast and well done. I have always been satisfied with LH Honda Service Department. My trust level is high.

Grandma32

9 de sep. de 2015

love my Pilot. it is wonderful, but the cost of maintenance is so high i find it difficult to keep up on my retirement income. I felt bad to have to go to after market parts, But the people are wonderful

Stan Ure

8 de sep. de 2015

I have had the privilege to work with Stan on 3 occasions. He is very knowledgable about their inventory and has become a friend in light of his tremendous care for helping customers make a good decision. He is extremely honest, which can be rare in the world of car sales. I highly recommend working with Stan when purchasing your next vehicle, he will look out for your best interest.

Yasmine-Sophie

6 de sep. de 2015

The online service appointment app has really improved over last few years. I just discovered the ability to view service record via online account. Came in for prepaid oil change service on Wed. They got me in and out with additional tire rotation and car wash within 40 minutes! Appreciate the comfortable waiting area with popcorn.

Diane

5 de sep. de 2015

Kenny knows what he is doing, very professional and nice!

Cougars33

2 de sep. de 2015

Had my Honda van serviced and once again another great experience from the people, service and end price. Always have had a positive experience and will return even though it is out of the way from my gut rent location in kaysville

Makush

2 de sep. de 2015

Clean building, good people, and good mechanics, not much more to ask for.. Everytime i go i feel confident that my car got the best work done to it

Confused

30 de ago. de 2015

Need bigger entry sign for service. Missed it and because confused with bank sign same height. Service tech was great. She found discounts for savings.

YogendraK

28 de ago. de 2015

Larry Miller Honda in Murray utah are CHEATS. Please do not buy from them. My wife and I were looking for a new 2016 Honda Pilot. For me the major concern was finance. The sales agent Alan told us that we need to finance the vehicle from Larry Miller. I wanted to have it financed it from my bank. I was said that I have to make 3 payments calculated at 72 months.When I called off the deal, the sales agent promised to check with his finance manager and he came back and PROMISED that I could finance the vehicle from my bank. Thats the reason I decided to buy the car.Here's what they do to me. They made me wait more than 2 hrs saying that the finance manager is busy. When I went to sign the documents, the finance manager refused to accept payment from my bank. He rudely said that the deal is off. Since I was tired after waiting for 2 hrs, I decided to sign the contract. After signing the contract, I had another shock of my life. The 3 payments were calculated at 60 months which means now I would be paying more.It was a planned conspiracy to make me wait and tire me out so that they can get their way.Please stay away from Larry Miller Honda in Murray Utah.They only want your money and they are CHEATSSales agent : Alan MFinance manager : Paul St. Clair

Johnny

28 de ago. de 2015

I was very satisfied with my recent service experience. Everyone treated me well, were attentive to my circumstances, were prompt and efficient, and didn't try to sell me something I didn't need.

WA GAL

27 de ago. de 2015

I treat my car like a child and take great care of it. I only take it to the dealer, so I am trusting they will take care of me and treat me fairly. I sometimes feel the services are over priced. I am sure I would have found tires cheaper somewhere else. I do like the dealership here better than where I bought my car in WA.

ubiquitousme

25 de ago. de 2015

Larry H. Miller has the greatest staff you could ask for. They are very knowledgeable about their services and products. I wholeheartedly trust their work and appreciate their recommendations. They have even done work on my husband's non-Honda vehicle because of how much we like their service. I would never hesitate to take my car here.

Del

19 de ago. de 2015

Our son was visiting from Washington and likes your dealership much better than those is the Seattle area. You provided warranty work and had the work completed ahead of your proposed schedule and he was on his way home to Kent, Washington in good time. Thank you.

Ron

17 de ago. de 2015

Had the best maintenance service ever; thorough, completed on time, fair price. Also was able to pay vehicle registration tax at Murray Honda Dealership. In and Out in 65 minutes

dessalynn

16 de ago. de 2015

I have been wary of dealership repairs since a unsatisfactory repair with another dealership, but find the service person who helped me very good. There was nothing pushy about him, he listened to my concerns and matched best quotes compared to other places I have gone. I was very satisfied.

mpetersen

15 de ago. de 2015

My experience was excellent. I am confident that I will have years of problem-free driving because of the outstanding service department at LHM Honday in Murray. Thanks.

Casey

15 de ago. de 2015

Did not have an appointment but with the express service I got my oil changed in 45 minutesThank you very much I even bought the 3 oil change special

Susan Williamson

15 de ago. de 2015

I've been going to Larry H. Miller Honda for the last fourteen years and have so far never had a bad experience. They are always quick to help you and very nice and courteous.

LPeterson, LHM Honda Customer

13 de ago. de 2015

I've been going to LHM Honda for maintenance and repairs for my old Honda's for years. They have the best mechanic (Brett) I just love him, and (Levi) is the best Assistant Servicer Manager to ever hold that job title. I would never take my car any other place... Big Thank You! to Brett and Levi...

luvmyhonda

11 de ago. de 2015

Despite it being an extra busy day at the car dealer's--it was relaxing to be greeted by an atmosphere of calm and friendly personnel. The facility is clean. The service-quick and efficient. I forgot the name of the person who helped me but he went the extra mile to ensure that everything was up to date with the maintenance package, and that he was patient with my questions and took the time to answer them. He didn't rush me. I appreciated that most of all!.

Big fan #1

8 de ago. de 2015

No appointment but we drove in, went inside to a very comfortable waiting area, relaxed, read the paper, checked out a couple of cars on the showroom floor, made a few texts and a call. And then they called our name. The 45 minutes to an hour was about 47 minutes and that included the car wash.

Macdonald Ranch

7 de ago. de 2015

I received a Honda notice for airbag replacements for both the drive and passenger side airbags. Made an appointment and arrived and it was handled as I waited for work to be done. The airbags were replacement efficiently and I drove home. This was done within my time limit having to wait. Once at home, the airbag maintenance light never turned off, I returned to service, talking with Jeff, it turned out that the technician failed to reprogram the airbag system, of which I stated to Jeff that probably was the problem (Hopefully). This was corrected within reasonable time. I have had no other problems since. I appreicated Jeff's help in this service.

Buddy

6 de ago. de 2015

very helpful staff who provide any needed information on any service or issue; good interpersonal relationships, nice waiting area with lots of popcorn and coffee!

Miguel Medina

31 de jul. de 2015

I went there yesterday to the Service Dpt. for an airbag safety recall and I wast told it would take about 2 hrs. I dropped of my car at 7:16 AM (so I was planning to get it on my lunch break). I was told they would call me when my car was ready for pick up, which did not happen, I called several times between 2 and 3 PM nobody answered, my only option was to leave a voice mail, I called again at 3:30 PM and I was told that Tara F (Service Advisor) would call me back, which did not happen. I called again at 4:40 PM and a lady told me that my car was ready. I had to leave work early, my ride was not available so I had to walk from the IHC Trax station, by Costco. Finally I got my car at 5:30 PM, checking the paperwork I was given, it shows that my car was done at 9:51 AM. They really wasted my time. Second time something like this happens to me..... Not going back ever, bye bye Larry H Miller.

frank5175

30 de jul. de 2015

The service people got my van in quickly. They were very friendly. A little pushy on doing extra work on the van, But I couldn't OK any of it without talking to Frank first. Sheila

Shaneheart

29 de jul. de 2015

I bough my CRV and Accord here two years ago. Over the weekend my wife and I went to Yellowstone for vacation. On the way to Yellowstone, a rock hit my windshield and left tiny chips. On Monday I went to Larry H Miller Honda in Murray to have my windshield fix. I was told that it was free, wow, I didn't expect that. And to top it of the service was so fast even if I didn't have to pay for it. I couldn't believe it. They treat their customer so well. I would recommend LHM Honda to my friends and family. I will definitely have my cars serviced at LHM Honda in Murray, UT. Thank you guys, you're the best.

Sonofmon

24 de jul. de 2015

The service department does a great job and are very thorough. Levi Johnson is excellent to work with. The popcorn is tasty and the soda is refreshing.

CowboyP36

24 de jul. de 2015

My last "service" visit was a car wash and a repair to a "chip" on my windshield and it was done sufficiently and in a friendly manner, as always. I will be due for an oil change and tire rotation, etc. soon and know that I will again be treated with kindness, understanding and professionalism here at L. H. Miller Honda, Murray!! I have had my Honda serviced at LHM Honda, Murray since it was purchased in 2011 and will continue to do, as I buy the Maintenance Package.

Jack2014CRV

13 de jul. de 2015

Another excellent experience at the LHM Honda dealership. Excellent in every way. Employees were all courteous and very, very helpful....answered questions quickly and completely.

Mulmer1234

12 de jul. de 2015

When I dropped off my vehicle for an oil change, the service was very fast. Then when I had questioned an issue with the car. I was given some valuable warranty information that potentially could resolve my problem. I can't remember who checked in my car but he was great and attentive.

August Glissmeyer Jr

10 de jul. de 2015

My 2011 CR-v was experiencing a problem with the keyless entry. Initially, a keyless module was ordered. However, the service advisor, Jeff Shaw, suggested that a service tech should inspect the car to determine what was causing the malfunction. After less than 30 minutes the tech determined the tailgate latch was not closing fully, which he repaired. This saved me at least $350 and several hours of waiting .

Lori James

9 de jul. de 2015

Jeff Shaw was excellant to deal with...........He was honest, which is very very important and he made sure everything was done and done right including washing my car again to make sure it was done! I would love to work with him everytime I go in! You have an excellant employee in Jeff Shaw!!

Dave

9 de jul. de 2015

Their sales man contacted me within three hours of my inquiry. He was knowledgeable and professional, and he didn't call me three times a day every day of the week. I ended up shopping closer to home but my experience was still great.

Sidmeister

5 de jul. de 2015

I'm retired and always buy the maintenance plans where you get 3 oil changes for $100 or less. You can use them at any Larry Miller Dealership, so I go to the one that is most convenient on the day I need service. I find that they do excellent work at reasonable prices at all the locations I've visited. I watch their website for coupons and even downloaded their app which had a coupon itself. The service writers are friendly and the crew gets my car done in quick time. This time around I got brakes on both axles, the work was done quickly and everything worked fine on a 1000 mile trip I took! I won't go to the oil change only places anymore. No reason too!

Laurie

2 de jul. de 2015

the employees are very friendly and my service was quick and on time. When I bought my car I felt that I was treated with respect.

wilkofred 1 review

2 de jul. de 2015

The price was right. No pressure and very good to work with. Deal was very good, and people were great to work with and knew the business..

hondaguy

30 de jun. de 2015

When I pulled in your computers were down, however the service was still completed in a timely manner. I was in and out and on my way.

tjyocom

29 de jun. de 2015

I had a 730 appointment and was at the dealer on time, it took an hour and half to get my car in, not repaired only be looked at. After that things went smooth, why bother with apointment times when walk ins went first?

Paityn6

29 de jun. de 2015

Jeff was my service person and was very pleasant to work with, they checked and found it was the battery, replace it. had some other thing done and was done

Jared

28 de jun. de 2015

I have bought 3 Hondas due to great customer service.. Kenny always communicates helps walk through decisions and has great relationships with people... We are satisfied with the high quality work and reliability of our vehicles serviced by the shop....we'll run place with bright helpful staff... Feels like luxury service for a great price!!

Elaine

28 de jun. de 2015

This dealership knows how to treat their customers!! Tara is the best!! She recognized me right off the bat even remembering where I worked! Top service! Shuttle even came back to pick me UP at work to retrieve car at end of day when I couldn't get a ride!! And discount for being a loyal customer!! The best!!

drichards

17 de jun. de 2015

Jeff, the gentleman who helped me, has won my business. He went out of his way to make my experience a good one, and he succeeded.

Valrendon

3 de jun. de 2015

Got a car from them almost a year ago. One of the sales managers told our salesman that he would give us free car maintenance for 2 years. When signing our contract we asked to make sure they put the maintenance on there and they said definitely... They wouldn't forget. While we were signing our car was getting detailed and washed. We left the dealership after closing hrs and so the car looked pretty clean since it was dark. The next morning we realized how dirty our car was. We called Larry h miller and they said they would handle it. After work I took the car in and the salesman that sold me the car the night before attended me and said they couldn't do anything about it because it wasn't in the contract. I left very disappointed because my salesman only cared about his sale the night before but not about his customer the next day. My husband called a manager. He apologized and told us to bring the car in and he would make sure our car would look brand new. That's the problem. We bought a BRAND NEW Honda Accord 2014 with 15 miles in it and they couldn't give it to us looking clean. Like its so hard making a new car look clean. A couple months later I came in to get my first oil change. An employee automatically said to me that me free car maintenance wasn't in the system. So I was shocked and pulled out my contract and to my surprise they didn't put it in our contract... That's when I realized Larry h Miller Honda in Murray is all about the sales. They don't care for their customers and take advantage of them whenever and however they can. I asked for a manager and apparently they all had the day off.. What kind of BS is that?! So I left.. Kept calling for managers and I just kept getting placed on hold. They never called back. So much for their 5 stars... It's all fake. They beg their customers to rate them 5 stars.

Lance and Julie

2 de jun. de 2015

From the very beginning, everyone at the LHM Honda Murray store made every possible effort to ensure our car buying experience exceeded our expectations. They succeeded in every way. We love our new Honda Pilot and our new friends at LHM Honda in Murray.

fd

2 de jun. de 2015

I've visited LHM Honda for service twice so far. Each time the folks have been friendly, the atmosphere pleasant, and the service (for which I waited) fast.

BESLC

30 de may. de 2015

Always timely excellent service with knowledgeable friendly staff. The advisors and mechanics are always available to address any questions or concerns. I recommend Larry Miller Honda for both service and sales.

nohlwiler

27 de may. de 2015

Great service, Jeff walked me to the service bay to show me what the problem was rather than just telling me! Waiting area is very comfortable.

PUG TAXI

25 de may. de 2015

Great Service, In & Out oil changes, Car washed, tires roated, vitals checked 30-35 mjn.

Carl C

21 de may. de 2015

In and out ,service adviser explained the extra service my CRV needed promised 45 minutes and even with the extra service we were still done on time

andyhsu

3 de may. de 2015

The service agent carefully walk through what are needed for my vehicle and advised me in detail with reason and suggestion. It is especially helpful for a non-mechanic person to make decision for the necessary services for my car.

avm

30 de abr. de 2015

Pat was very friendly throughout the process. The dealership is a welcoming, comfortable place. 25 word minimum before finishing the review, so now I'm just riffing.

bhunter10

30 de abr. de 2015

This was a Great experience., Friendly, professional, great value would recommend again. Thank you.....great job. Thanks again. This is 25 words long, but it does not matter.

Jazz employee

27 de abr. de 2015

Very professional and friendly. Waiting area is 1st class. Time in and out was great. Getting an appointment was easy and the follow up reminders where a bit extensive, but appreciated.

Joe49

22 de abr. de 2015

My appointment was confirmed by phone. The dealership was able to uphold the time and the service was performed in a timely manner. The service department is very professional they would be the reason to purchase another car from Larry h miller.

Richard C & Veronica M Reimann

15 de abr. de 2015

This is our 3rd purchase from Larry H Miller. Two Honda's & one Dodge Van. We only use the Service dept. on State Street in Murray, Utah for all our vehicles.. It is because of their service and staff that we own the cars we have. Always polite not pushy in their approach and honest in their evaluations Cameron the manager in the service dept. has done an excellent job in training his staff. Thank you to all of them. VMR

eric2015

15 de abr. de 2015

Everytime I have gone to any sales-type industry, I have been pressured to buying their products. With Honda in Murray, Pat, the Financial Manager, the Accessories Manager, and the Sales Manager all treated me like they knew me forever. All were very patient, not at all pressuring, and very honest. They were also very personable and took time to make sure we understand our commitment in buying a new car. Further, they helped me get the most from our Trade-In and offered suggestions and ways to make my experience with car shopping memorable. Like I said, this is the best customer service I have ever received and with the safety and educational industries I have been involved in, I have received a lot of levels of customer service from all sorts of people.I would 100%, without any hesitation recommend this to everyone and anyone that asks me for a great car dealer place. Thank you.

j sterling

10 de abr. de 2015

I left my car so did not have to wait, they where done in about two hrs with oil filter, rotation, new battery and wipers. They even washed my car after.

Inigo Montoya

8 de abr. de 2015

We had paid off our 2007 Pilot, loved it, no problems then had an accident. Totaled. We got fair compensation from insurance, and fell in love with the 2015 CR-V EX-L in Obsidian. The closest Honda dealer to us was only a couple of miles away, but we'd had poor service there and were pleased to see that Costco recommended LHM Honda of Murray. After a minor wait we met Wayne, total pro, worked with us well. Four hours later (worth another survey!) we drove out in the car of The Boss's dreams. (And even though I have a fantastic 2013 TSX, I'm a teensy bit jealous of the CR-V's cameras and soft leather.)

Neil03-31-15

2 de abr. de 2015

I hate buying cars. The reason I hate it is the negotiating the price part of the process. I never feel confident that I have done well for my self. When sales personal accept an offer but then check with a manager and the mangers boss it is nervracking This purchase was much better. We looked at a car we had researched on the web. We had pricing information from multiple sources beforehand and an appointment to see the car. Chris Kim greeted us as soon as we arrived. He showed us the car and answered our questions. Negotiations were very quick. The car was cleaned again after we signed. We were shown various features again when they gave us the keys. They even put a gift box with a couple of chocolate mints the cup holder that we found after we left. Everyone was friendly and competent. There was a tire pressure indicator on that the service department took care of the next day. The Service people were quick, clean capable and the waiting area is nice.

kiger84092

1 de abr. de 2015

I visited my local Honda dealership with the intent of purchasing my current 2012 Honda Accord that was coming to the end of its lease. My 2012 Honda Accord has been a great car. While at the dealership, my wife and I looked over the new 2015 Honda Accords and were very impressed with the array of new safety and entertainment improvements. We decided to turn our 2012 Honda Accord in and to lease a new 2015 Honda Accord. The dealership experience was very quick and easy, and we drove out with our new lease.

Stephanie

31 de mar. de 2015

So I went in to buy my first brand new car from here and when all was said and done I had told them what I wanted to spend a month and they got me there. Then a week later call me and tell me it's gonna be around $150 more a month then what we had agreed on. Wouldnt recommend going there

Julie Davidson

31 de mar. de 2015

I'm updating a review that I posted this morning regarding my negative experience in the dealership and service department. Kenny was the service rep that worked with me, and even with bad news to deliver, remained calm and kind throughout the ordeal. After the bad experience, he has made sure that he did everything that he could to clean up the mess wth my recently purchased vehicle and needed repairs. As far as the wait for my car, it turns out that they had an outdated phone number and couldn't contact me. He was willing to go to bat for me and managed to arrange to have my car repaired at no cost. Thank you, Kenny. You were willing to see through our misunderstandings, and look at my position and needs in the situation. I will continue using your service department for my Pilot and CR-V thanks to your willingness to work with me. It really is people like you that keep customers coming back :)

Barb

22 de mar. de 2015

It is always a pleasure to bring my car into your Service Department. Everyone is always very friendly even if I am just having my car washed. The service representatives are always very helpful and pleasant.

Tina M. Carney

16 de mar. de 2015

Larry H. Miller Honda always treats me well. I quit going to the place where I purchased my car, because the service I received at LHM Honda was so superior. They take excellent care of my car!!

Lyn

14 de mar. de 2015

We took our Honda in to have the recalled air bag replaced,and have nothing but good things to say. The service area is pleasant, and the people in the service department are friendly and know just what they are talking about. They always seem fair and honest. We love our Honda and appreciate their help. Levi is great to work with, as well as Alisa. Thank you! Linda

huntingstill

13 de mar. de 2015

Joe in the sales department needs to be fired after the way he treated me when I went in to look at buying a new honda fit. Down right rude and disrespectful. Extremely pushy and needs his arrogance taken down about 100 levels. I will never be back into this dealership because of him. Pat was decent, nothing particularly special but not bad. I think some of the people on here either work for the dealership or at very least did not have to work with Joe Kalodimos.

kiger84092

7 de mar. de 2015

I brought my Honda Accord in for my pre-paid oil service and Lance was able to complete my service and car wash very quickly. It's always a joy to get my car serviced here at LHMiller Honda.

Wendy

2 de mar. de 2015

I love working with Alisa, she's not pushy but lets you know recommendations for your car. The only thing I was unhappy with was my SRS light is on and nobody mentioned a solution for that. I did speak with Alisa today about it and she offered to have me stop by for a car wash and have it looked at.

mblack

27 de feb. de 2015

Levi is a great customer rep and I have no complaints. if you're a 'waiter', Honda service waiting area makes it as pleasant as possible. Altho I sometimes feel like there's a forever list of things to be done for the car, on the other hand I like being alerted to upcoming possible service needed. And my Honda Civic is a 1994 model and tho very basic, has been a terrific car - I'm going for at least 200k miles

CRV driver

26 de feb. de 2015

Disappointed being told that the interior protection doesn't include the interior of the trunk area of CRV. A Honda net is being used, however, is so small for large cargo area, it only covers part of equipment being carried. A larger net should be available, it only covers a very low amount of cargo. Items did fall against the rear door, marking/delving 3 small areas. I was informed at my visit for a service that nothing could be done under the interior protection plan I took out. 'It is for carpet only' I was told by employee. I don't understand that the interior trunk area is not interior?

cyeong

24 de feb. de 2015

As usual, the service I was provided was great. I came in for an oil change, and service time was around an hour. The only thing different this time, was that I was charged full price for an oil change. I always bring my own oil, so it would have been great if they took the cost of the oil out of the oil change, as I only required the service and oil filter. Other than that, everything was great as expected.

valeta65

23 de feb. de 2015

As always, friendly, effecient, courteous, professional and high quality work. The waiting room and amenities make for a very pleasant waiting experience. Highly recommend and will always go back.

JB

16 de feb. de 2015

First Honda and so far pleased. Reps have discussed with me what I need so I do have a plan so I can get the most out of my purchase.

Brittany

16 de feb. de 2015

This is the only place I take my car for service. Jackson is awesome! He always takes good care of me!

jubellis

11 de feb. de 2015

My Ridgeline "died" the evening before we were going out of town. I was able to drop off the vehicle and have all service performed and the truck running again when I was back in town on Monday. I have all service for my Ridgeline performed at LHM Honda and wouldn't take it anywhere else.

confused

4 de feb. de 2015

I had a very professional service agent that explained what needed to be done to the car and the cost. He was quick in getting my car in for service and got me on my way as quickly as possible. I have always been treated with respect and they have always listened to me when I am trying to explain a problem with the car. Thanks for all the good work.

Jean Evans

2 de feb. de 2015

I came in on a Friday to have my emissions and safety done and registration renewed. I always love coming to you service dept.Levi The waiting area is so nice now and your service reps are the best!! Levi came to tell me I needed a pump replaced. It was quite a bit more than I could handle so I called a place I have gone before for a quote. Larry Miller matched it!! Long story short, my experience was really great AND I saved money. What's not to like - I love my Honda!!

Nd

1 de feb. de 2015

Excellent. Repair solved the problem with the brake pads they had previously installed. Problem was resolved quickly and without additional cost.

Annie

30 de ene. de 2015

I have 115,000 miles on my Honda Pilot, and have only taken it to Larry Miller Honda for oil changes, mileage services and repairs (which there haven't been many of). LMH has always done me right.

maryr

22 de ene. de 2015

This is the first time I have had a dealership provide emissions and safety testing for a vehicle. I thought the price point could not compete with places that specialize in this service. How surprised I was to find not only was the cost of the emission text extremely reasonable but the safety check was already included in the service package I had purchased to perform my oil changes so there was no additional charge there. They also gave me on the spot renewal through the DMV at NO ADDITIONAL CHARGE unlike other places do. I walked away with my sticker in hand. The employees were kind and helpful as they always are. Whether you are thinking of services big or small you really ought to have Larry Miller just take care of it. They are wonderful.

LB

19 de ene. de 2015

I went in for an oil change and was in and out of there within an hour. When checking out, they were very thorough on what they did. I highly recommend this service department!

Jpear

16 de ene. de 2015

I have bought 4 civics, 2 crv and an odyssey from larry miller Honda over the years. They have always been great to deal with. I am hoping to add a ridgeline to that list in the next few months.

Manda

8 de ene. de 2015

They were fast and very professional! They were able to find out what was wrong within the hour. They also cared about my opinion. I will definitely be going back.

Short Dog

6 de ene. de 2015

Took the car in for an oil change on a Saturday morning. Ron checked me in quickly, we reviewed what needed to be done and I waited with the car. Service was done in the time promised (~1hr) and I was productive while waiting at the dealership (plenty of room to work, outlets, free wifi, drinks)!

DP

5 de ene. de 2015

Everyone is hustling to make the experience swift and professional. Everything is clean. Everyone is nice. There are magazines and televisions and snacks while waiting.

guzmano

2 de ene. de 2015

Jeff Shaw was extremely helpful. I went in for an oil change, and he provided additional information regarding my car, including: recalled parts, price matching, and future maintenance. Expect continued business because of his professionalism.

weixian2718

25 de dic. de 2014

I always come to Larry H. Miller Honda Murray to have service with my car, Honda CR-V and I always choose Alisa Rigler as my service advisor. She is excellent, does not push you, always gives you reasonable price, provides very fast services, and talks to people nicely. She is very professional.BTW, I like the friendly environment.

Ninjaluv801

21 de dic. de 2014

I purchased a car here in March 2014 and was promised free oil changes for the full time that I owned the car. Of course, 10 months later they tell me that wasn't the case. I asked to speak with a manager (Brandon) who said he couldn't help me but what he did do was bring in the sales man who sold me my car. When I called the salesman on the carpet for offering that to me he started screaming at me and called me a "xxxxxxx xxxxx!" In front of my children. The sales mans name is Doug. All I can say is wow. What wonderful customer service. Don't trust these guys. They will say and do anything to sell a car. Once you sign the papers and they get paid, they could care less about you or whether you are a satisfied customer.

marcina

16 de dic. de 2014

Excellent 5 stars all around. They offer the best service I have ever had. The car wash is icing on the cake. I will be a return customer.

acoaz

17 de nov. de 2014

This location always goes the extra mile. Levi and Alisa are two favorites. I worked with Levi this time and he was so professional, personable, and helpful. I always feel like they are trustworthy and know when my car goes back, I don't have to worry.

Lea Cotter

15 de nov. de 2014

The manager was very nice and efficient. I go to the Honda dealership because I trust the integrity of their service personnel.

J B

6 de nov. de 2014

Stopped in to see a used car one day as it was still active on cars.com. After waiting for 20 minutes, I was told the car was not on the lot and had likely been purchased but hadn't been recorded yet so the ad was still active. Almost a week later, the ad was still active so I called and scheduled an appt to see it. I gave them a stock number and confirmed with 3 different people that the car was available- I was even told it was currently being cleaned for my appt. So when I showed up to my appt, I spent 30 minutes waiting while they "looked" for the car. They never found it. I don't know how much of this was "tricks" to get me to look at other cars or how much was complete disorganization but, either way, it was a complete waste of time.

jmbell23

6 de nov. de 2014

Stopped in to see a used car one day as it was still active on cars.com. After waiting for 20 minutes, I was told the car was not on the lot and had likely been purchased but hadn't been recorded yet so the ad was still active. Almost a week later, the ad was still active so I called and scheduled an appt to see it. I gave them a stock number and confirmed with 3 different people that the car was available- I was even told it was currently being cleaned for my appt. So when I showed up to my appt, I spent 30 minutes waiting while they "looked" for the car. They never found it. I don't know how much of this was "tricks" to get me to look at other cars or how much was complete disorganization but, either way, it was a complete waste of time.

Steve

29 de oct. de 2014

Ron Knapp was very helpful and offered some suggestions for maintenance of the vehicle.

Joy

27 de oct. de 2014

As the title says they got us in and within a very reasonable amount of time got us out the door completely satisfied with the service that we had gotten done and the explanation and pricing for future service to consider. The service writer was knowledgeable, efficient, and very pleasant, even walked us back into the service area so we could talk with the technician underneath our car. Thanks, Alisa!

B Peterson

24 de oct. de 2014

An excellent visit. The customer service rep was very helpful. He gave me an estimated time and it was done within that timeframe. The windshield wiper blades needed to be replaced. I was quoted an amount when I had first called in and it was 1/2 what was quoted. Overall, the service was fast, convenient, and excellent. The service advisor Jackson Brown was very friendly and helpful. I purchased this car 5 years ago from this same dealership.

J Birch

18 de oct. de 2014

We have been with Wayne Emery and Honda for the past 6 years. It has been the best experience of our lives. We also love your service department. They are thorough and efficient. My husband is a mechanic/welder and also appreciates their work.

edjones2957

17 de oct. de 2014

My 2003 Honda Civic was making a weird noise and vibrating. I drove it directly to Larry H. Miller to figure out what the problem was. Levi had me talk directly to the Mechanic and explain what the car was doing and the noise it was making. They took the car right in and fixed the problem - something with the lug nuts, which could be a huge safety issue. They also checked all the tires and wheels and gave the car a bath, which it needed! We are back on the road safe and sound!I wouldn't go any where else! Thank you!

Jim hadley

15 de oct. de 2014

I took my 2006 Rodgeline in for routine maintenance. An oil change and trans fluid change. In and out in 1 hour. Fantastic. However the next morning I noticed a puddle of trans fluid under my truck when I went to work. I went to work and had an email from LHM. I answered them and told them about the problem. They called me and scheduled me to come in later that day. When I got there Alisa was waiting for me and took care of me immediately. They fixed the issue right away and was in and out in half an hour and all is good. Alisa is the best service rep ever. Very pleased and will continue to take my cars to LHM. Thanks so much.

this my favoret place to get all things honda denn

13 de oct. de 2014

they are the best. took the car in for brakes 2 hours latter they were fixed and my daughter was back safely on the road.

Glenn Martin

10 de oct. de 2014

Excellent service. Timely and nice atmosphere.Won't let me rate services.

toloso

5 de oct. de 2014

The 1st person I saw when I arrive to have my 2012 Civic serviced, detailed and registered was the sales man that sold it to me two years ago. Wayne Emery remembered me & I thought this must be a great place to work to have the same people year after year. Jackson Browne did everything and more for us when he let me know that my tinting wouldn't pass. I won't use a "shade tree mechanic" ever again. I'll only go to the dealership. I was allowed a car to take home since my old tinting had to be removed and I wanted new tinting. I was able to pay my bill over the phone with Jackson. Ellis came to my home to swap out the auto's. I had been so embarrassed about my "illegal" tinting but no one made me feel anything other than taken care off, wonderfully. I would recommend this dealership again and again! The detailing made my car look brand new all over again. Wonderful team, wonderful management, wonderful facility.

JClark

2 de oct. de 2014

We have purchased two cars now from Larry H. Miller Honda in Murray, UT. Both times, we were treated extremely well, and were completely satisfied. The salesmen are very professional and courteous. The service department is top-notch, and very knowledgeable. My wife and I wouldn't think of going anywhere else.

pinkcart

30 de sep. de 2014

I came in for a quick car wash and they told me I needed an oil change. They were so fast, I hardly had time to use the restroom and read the paper! This great service is one of the reasons I buy my cars from Larry Miller Honda! Thanks!

SasakiUemura

27 de sep. de 2014

Service was good as far as I know. I think the dealership tends to over-recommend services, but there is no problem in not deciding to accept the services.

hrs

26 de sep. de 2014

love levi, great to work with got me in and out quickly.

stormontlj

24 de sep. de 2014

Very courteous service department personnel who were willing to go "the second mile" for me when I had a question re: my sound system. Maintenance was completed satisfactorily in a timely manner. Waiting area was pleasing and very clean; popcorn and cokes were a bonus that I appreciated. My experience was pleasant, and I had an opportunity to recommend the service department to someone that very afternoon.

Saldana

21 de sep. de 2014

Love coming here, fast and clean place yo get my car serviced, will visit and his crew again next time

Teri from TX

21 de sep. de 2014

I am new to the state and needed to get an inspection to get my new plates. Everyone was friendly and kind. There is plenty of seating for those who are waiting. The showroom was bright and cheery. I would go back there again in the future for service on my car.

12john17

20 de sep. de 2014

Always get great service and friendly advice!!! The back shop is always neat and clean!!! They always try to accommodate your individual needs. Thank you!

Steve Thomas

15 de sep. de 2014

We have a 2006 Honda Civic. December (2013) the serpentine belt tensioner pivot bolt broke off at the block leaving my wife stranded on the I-15 freeway. After looking in the internet, I found a servicing procedure related to this problem (exactly). I had the car towed to Larry H Miller (LHM) Honda thinking this would be a recall or something. I took a copy of the bulletin to LHM and after some research, The service person at this time said our Honda's VIN number wasn't covered. This repair cost around $500 and seemed to be fine. Last month the same bolt broke again leaving my wife stranded at a grand child's school. We called LHM and was told the previous repair was warrantied for 12 months or 12000 miles. Mr. Ron Knapp (Service Dept) helped us and was very courteous and straight forward with the problem. The warranty work was completed and the car seems to be running fine. I felt Mr. Knapp went the extra mile to help with this problem and would highly recommend future customers work their maintenance through him.

Arasmuss

15 de sep. de 2014

The washed my car twice just to make sure it was clean enough. They were fast and the maintenance plan is one of the best deals

lizzibeth50

14 de sep. de 2014

Cameron always is amazing. Max was great too even if he is a Ute fan. The wait was short and all needs were met. Thanks guys!

cindy1191

13 de sep. de 2014

I was very satisfied except the oil life on the dashboard still says 50% after an oil change. I guess they failed to reset it. My car was done in a timely manner.

g. Pauline Forster

7 de sep. de 2014

My husband and I purchased our Honda CRV in 2011 and have it serviced at Larry Miller, Honda, Murray since the date of purchase. We have found the service department there to be excellent and everyone we come in contact with is very helpful. You are made to feel special even when you JUST come in to have a car wash. This is appreciated. This visit, Thursday, September 4th, 2014, I took my car to the Service Department as the tire pressure light was on. Since the weather was a little cooler, I thought it might just have been a case where less/more air was needed. However, upon examination there was a nail embedded in the tire and it was repaired. My Service Representative was Levi Johnson and he could not have been more polite in seeing to my needs. This is a complimentary service and it was completed in a timely fashion and the car was washed along with the repair!! I was soon on my way to errands with ease of mind that my CRV was in good working order once again. Thank you Levi and the Larry Miller Service Department!!

Keithgolf

6 de sep. de 2014

Great experience! Test drove the car the night before, thought about it overnight. When I went in the next day it didn't take long before I was driving off in my new Accord.

Loyal Honda owner.

28 de ago. de 2014

Your staff was attentive and helpful, taking time to answer all my questions and explain things. I love your waiting area, coffee and snacks, and cold water in the fridge. Also, magazines and newspapers are handy. Especially appreciated the "Pet Friendly" sign and accommodation for our pets!!!!

annabella_rossi

28 de ago. de 2014

Overall experience was positive! Cameron the service manager was very friendly and made good recommendations for renewing my service contract. Work was completed in a timely manner. Will definitely plan to continue with the services at this dealership.

Kris K.

24 de ago. de 2014

Larry H. Miller Honda in Murray is where I purchased my Honda and where I have also recently had it serviced. My experience was great. I feel when purchasing the vehicle I was important as a customer with individual needs that were met. I felt I was treated fairly by all the employees and know I have a sturdy vehicle that was worth the fair price. When having it serviced once agian employees addressed me in a courteous manner, I felt important as an individual getting needs met, and the job was done correctly in a timely manner. I would reccomend to anyone purchasing from this dealership and/or bringing a vehicle to this dealership for service.

carlos p.

22 de ago. de 2014

Service guys are always very friendly. They take good care o. f us. They know how to treat people and solve problems efficiently

Kim Clinger

21 de ago. de 2014

Thanks for making my day so easy, and getting me in and out of the dealership so quickly even after adding an alignment to my service appointment.

peterk44

19 de ago. de 2014

Quick and Thorough-resolved my issues. Found leak in tire stem and ordered. Will revisit dealership to have replaced. Other service for 60,000 miles was taken care of. No issues or concerns

joan.marx

18 de ago. de 2014

I was surprised that I got in as quickly as I did and the wait was not that bad for a car repair. To leave the car was not an option for me so much appreciated.

Csscea

18 de ago. de 2014

Service advisor Tara Fresquez was pleasant and made me understand about service details. Service was very prompt. Overall happy with service, I recommend my friends to have same level of satisfactory service.

brandon.gresham.98

12 de ago. de 2014

I'm not as ultra-price-sensitive as some people. Usually I think the pricing here is about what I would expect for quality service, though I know it can be had a lot lower if you are willing to leave your car with them for a week or so. Occasionally their quote does seem to go a bit high, which is when I take it somewhere else, but all in all I think you generally get what you pay for here.Outside of that, the service here has always been great. I absolutely love that I can wait here, on their free wifi, and still get work done; and they even try and take care of you by having free coffee, sodas and popcorn! Also, I've used their shuttle once when I needed to be to work for a meeting, and that was great. I like this facility quite a bit. If they could drop their price by 10% and hold it there I wouldn't ever even go anywhere else.

andyhsu

10 de ago. de 2014

With no surprise, more services are needed than I thought than just a oil change after a very efficient checkup.The best part of it is that Allisa (the service representative) explain every detail with me patiently and gave recommendation from all angles. It is really helpful for me to make a decision with a peace in mind. It is a best service representative I ever had. Way to go, LHM!

michael.car

9 de ago. de 2014

Our van imploded and we had to purchase a new one. We were in Utah and we live in Washington. They made sure everything went well, were very kind and patient and even helped us retrieve our car top carrier. Great place to do business.

5 honda car family

31 de jul. de 2014

Service advisor was so helpful. Easy to get in and out. Did the 30k service on time washed cleaned and ready when promised. I now take all of my Honda vehicles there as we moved to Utah 16 mos ago. great dealership. I work for the LHM group in management. Not at a dealer.

Busy mom

25 de jul. de 2014

Brought my car in for emissions without having an appointment and they fit me right in. It was a 40 min wait for emissions test and a so-so car wash. I was most impressed with Mac. I was there with my 4 week old baby. When my car was ready and we finished the paperwork and payment, he went out, put my sticker on my license plate, brought my car around and even opened the door where my baby's car seat went. Simple things that made a BIG difference for a mom with a new baby!

Sukkatta

23 de jul. de 2014

Everything was fantabulous as always!!! Every employee whom I had contact that day was excellent. Levi Johnson who has been very helpful to me in the past had his day off that day.

Gina

22 de jul. de 2014

I worked with Jackson Brown for my latest service. I went in to have the safety and emissions tests done to re-register my Honda CRV. It ended up needing some other services performed. He was very helpful in explaining what it needed and gave me a good price for the services. I will request him to help me from now on. I appreciate that I can get my inspections done and get my new tag on the spot. So convenient! I enjoyed my experience at this dealership. Thanks for all you do!

sally6565

17 de jul. de 2014

We see that Levi seems to be the monthly winner of your award, but we also like Ron. He even took me to the mechanic to talk, and to see the underbelly of our truck. Better understood the nature of the work.The atmosphere in the service area is pleasant, and the ability to have a cup of coffee is nice. We simply trust that the problem will be taken care of. Also that the work needs to be done. Again, Ron is an excellent service writer. Very professional.

L Tobler

14 de jul. de 2014

Had a wonderful experience on saturday with my car being serviced. They were understanding, suggested things to look at, but didn't push me to spend a ton more money on repairs. Everyone was nice and called me whenever they thought i should be aware of something! I'm going back!

ekyu88

7 de jul. de 2014

OK Service. Great personalities. Will go back again... They have a good deal on service that average out to about $30 each time that's why will come back again!

llaxman

3 de jul. de 2014

Scott Vance and the rest of the team at Larry H Miller Honda were very helpful. I usually dread purchasing an automobile. Scott along with the rest of the people involved made the process a lot more comfortable. I feel that I was treated a valued customer rather than somebody that could be manipulated into paying more for the car than it was worth. I did a lot of research prior to my decision to purchase a Honda product and I feel I made the right choice.

Jlyork

29 de jun. de 2014

We have purchased our sixth Honda since 2001 from LHM Honda and Ben Blue. We are always treated well by him and the dealership. Ben is the reason we keep coming back. Danny was very pleasant and efficient. It was great to work with Ben and Danny.

SeanPatrick

26 de jun. de 2014

Since purchasing my vehicle at Larry H. Miller Honda, I have been very impressed with the quality and promptness of the service they provide. The team was very prompt in addressing my service needs and got them done in a very timely manner. The staff was very friendly and I will be coming back. Thanks for being trustworthy and reliable.

montygraywolf

26 de jun. de 2014

Kenny greeted me as I pulled in for service. He was friendly and willing to answer my questions. As we were listing the work to be done of my van, he reminded me of the recall on my van. I had forgotten about this recall and was happy to have been reminded. While I was waiting for the work to be done, Kenny kept me informed as to what was going on There was never any pressure.. I will ask for him to help me with my next visit.

titochele

24 de jun. de 2014

The service crew at LHM Honda in Murray are great. They are friendly, explain things well and do not push when I decline to have any additional service provided. Levi in particular has always been extremely helpful. Thank you all!

japersinger

24 de jun. de 2014

Best service I have had at a dealership. I find myself in the unusual position of actually recommending a dealership to friends.The guy who sold me the CRV (Wayne) was fantastic. I have had some service issues and Ron Knapp has been great everytime I've been in. Fast, efficient and helpful.

dennysat

21 de jun. de 2014

Bought a new Honda Pilot in 2011 with an oil change service contract. Found service to be fast, friendly, inexpensive, and good quality. Includes free car wash and tire rotation. Waiting area is spacious, comfortable with free refreshments and newspaper. All work was completed within an hour. With a printout of inspection. Have had other fluids changed and prices are not too bad, usually will give a discount. Comparable prices to Jiffy Lube.

Honda Family

19 de jun. de 2014

We have had our Hondas repaired for years at Larry H Miller Service Departments. The quality has always been stellar. Since we purchased our last Honda, ten years ago, our service has been exceptional. We have worked exclusively with Kenny and Cameron. They have been helpful, considerate, and accommodating.

Diane G. Pulver

15 de jun. de 2014

I brought my new CRV in to have my windows tinted and pro services on the inside and outside. I was escorted to my car to explain the process and directions for not rolling down my windows for five days. Car was left clean and work was done in a timely manner. Great Job!

Simpsong

15 de jun. de 2014

Problem with airbag indicator was diagnosed per my request. Overall experience was excellent. I will certainly use LHM for service in the future. Service adviser was very service minded.

galsal

14 de jun. de 2014

Everyone was very friendly. I didn't have to wait as long as anticipated, which was great. I appreciated knowing which services I would need to take care of in the future.

DarleneDillry

9 de jun. de 2014

I received excellent service last Friday. From setting up the appointment, to getting the reminder email, to the service itself. The people who helped me were kind, helpful, and explained exactly what was needed for my car. The appointment was quick and easy and I appreciated the help I received.

Diane4210

8 de jun. de 2014

My sister and I have been buying cars with Lou Slater at LHM for 20 years. We always deal with Lou. Lou's position has been changed. He got us started on my quest of buying a new CRV and then introduced us to Wayne Emery, DIrector of Marketing. I asked Lou if this was someone I could trust, and he said yes. I valued his word and, then, it all began. Wayne worked with me and helped me weigh all my options. I told him my budget and it worked out better for me to lease than to buy. He answered all my questions, and I felt that he had been honest in working out what was best for me and your company. I would deal directly with him again and would refer customers. We had a great time laughing and enjoying the process which can be laborious.Paul St. Clair worked with me politely, explaining the process.Thanks for making this experience less stressful.

chuckle

6 de jun. de 2014

Went in to get back brakes changed and Ron called and said I didn't need new brakes, but instead I needed an Alignment. I'm so happy to give business to an honest and reliable service center.

UPSET BUYER

3 de jun. de 2014

If I can give them negative star I would give them negative five. Really poor service!!!!! The worst dealership experience of my life!! One thing I remember, when I was convincing the sales person to make the price a whole number, he took out his wallet and said you dont even have 37 dollars, here I will let you borrow my money just take it. So humiliated!!! I was there to buy their car I did not deserve this kind of service. The only reason I bought the car is because I was in need of getting a car and I like Honda CRV. I signed the contract on Friday, May 30th and told them I would pick it up next Tuesday. On Tuesday, after I drove home the car, I found a scratch on the front of the car. So I returned it. They said they cant fix it until next Tuesday!!!! ISNT THAT RIDICULOUS!!! I never heard of that anyone bought a car and had such a hard time taking it home. AND THEY REFUSED TO GIVE ME A TEMPORARY CAR. I went back to the dealer every freaking day and tried to be reasonable with them but NO ONE NO ONE gave me answers. I would rather buy a Toyota rav4 next time. I mean there is not much difference but Murray Honda has the worst service ever.

he2014

3 de jun. de 2014

I was happy with the service they provided; I am always treated in a friendly manner, and they are a good dealership to work with. I guess my only concern, if you will, was that getting the tires balanced on the car was not part of the maintenance package I got at the time of purchase, so I had to pay for it. That was the only thing I didn't really care for. Everything else was good.

Julie

1 de jun. de 2014

Very pleased with service, fast, thorough and helpful.

Cherylzzzz

23 de may. de 2014

Because I live in Idaho I approached LarryH Miller online. While other dealers did not take me seriously, the staff at Larry Miller treated me with courtesy and respect. I easily made my decision and drove to the dealer and purchased my car. No tricks, no hidden fees, just a quick enjoyable transaction. Thanks Larry Miller Honda. You were worth the trip!

engelmoroni

12 de may. de 2014

The dealership has always done an excellent job on servicing our vehicles since we got our first New Honda and had it serviced in the plan. This experience was far better than other however thanks to the HR Manager at the dealership. She met with us when we were a little frustrated because we had a service agreement for 3 years of service on our vehicle that we bought previously and had wanted it transferred. We had been told this would be done and when we went in to get this taken care of it was not. She helped us to get this taken care of and we now still have over 2 years of service remaining on our vehicle. The dealership as a whole is in most cases great to work with and I would recommend them to any of my friends and family.

dawndee1

4 de may. de 2014

Ron was very courteous, helpful, professional and fast. He listened carefully to my concerns and tried to fix them. He also double checked to make sure if a particular service was required, and explained to me that since I had a year old Honda,with X amount of mileage, I didn't need it. So he saved me time and money. He ordered a part then called me back immediately to update the order status when that changed. So I appreciate the honest business and good quality service I received. Thank you.

eddievis

1 de may. de 2014

Very happy with everyone at the dealership that i dealt with thru my entire purchase experience. Ben was super accommodating, very professional and made the purchase go smooth. Ive bought new cars before at other dealerships and the experience there made me dread ever buying a new car. So when i came to Larry Miller Honda i was expecting the worst. Not only was it NOT the worst it was the best experience. Look forward to dealing with them again.

Honda man

15 de abr. de 2014

Terrible sales experience. Purchased new Honda Accord. Although I like the car I hated the dealership. They were dishonest and did not pay off my traded in car until almost 30 days of past.

Carl & Shonna Clift

14 de abr. de 2014

We have bought 2 cars from here and we have had the best service

sdicks

3 de abr. de 2014

I went in for the recall that was out on my 2007 Honda Accord. During the inspection, they found that my car had some problems with an engine mount, the timing belt and the water pump. All the repairs were completed quickly and the staff was extremely courteous and helpful.

jrnorma54

27 de mar. de 2014

I needed to have a radiator replaced along with a few other maintenance issues, but I found that $656 to replace a radiator was way too much and I was able to replace it myself for $155. You have always treated me well and done a good job and I will continue to bring my car there for service, because your people are some of the best, but if I can do it myself for a better price then I will.

rebeccadelis

27 de mar. de 2014

Even though they were very busy when I went in, they were very quick to help me and to get my car serviced. And, as always, very friendly and helpful!

BYU1

24 de mar. de 2014

Have always treated me and my car top notch, with exception maybe of starting pricing beling a little higher than most places I know of, they will get my future business.

Samuels57

24 de mar. de 2014

I am always impressed with the service I receive. Ron helped me last time. He is amazing and always kind and very helpful. I am glad he helped me again. I will continue to bring my car here for service because of him. He is outstanding.

59447

24 de mar. de 2014

Initial diagnosis and subsequent phone inquiry to Casey was handled very professionally. When I brought my car in for service additional questions regarding needed work was answered by Lance in easy to understand language. Pricing was fair and service was performed in a faster time frame than expected.

Mike Goleman

21 de mar. de 2014

Took my accord in for 10K check up, Lance was very helpful as I had a problem with my screen that shows the mileage and distance--fixed in a flash, oil changed and tires rotated, got to really love these guys and YES THEY DO LISTEN--will never buy a car anywhere else.

Rich & Ronnie Reimann

20 de mar. de 2014

We have dealt with Larry H Miller Honda since our first 1985 Honda, We have also had them service our other vehicles, Our 1979 GMC 1 ton 4x4 dually. 1995 Dodge Van purchased from them in Murray in 1995 and still running with over 250,000. miles. Our 2005 Honda Pilot purchased April 7 2005. Cameron has taken excellent care of us Murray Honda has the Best service in the state Rich & Ronnie Reimann Cottonwood Heights, Utah

lloydsteenblik

19 de mar. de 2014

Did all the work that was scheduled in a timely matter and even check why the gas cap light had come on. Everyone was friendly and helpful.

gamo

19 de mar. de 2014

Overall I was satisfied, I will use Larry Miller Service again. The reason I have not used Larry Miller in the past couple of years, they were not competitive with the market pricing.

Roberta Chase

17 de mar. de 2014

Jackson Brown, my customer service person was just a delight! He was friendly, helpful and fun. It made my experience so much more enjoyable. Also, your waiting room with newspapers and coffee made the short wait very comfortable.

Travis

12 de mar. de 2014

Kenny Barker went above and beyond all my expectations! He was very in depth with my non Honda vehicle. His technician offered to fix some minor issues that I will have to bring back to get done! What a great service and a great facility!

Highlandress

12 de mar. de 2014

Larry H. Miller Honda always treats me very well and takes very good care of my car. I don't know anything about cars and they never make me feel stupid.

Tom Lehmkuhl

6 de mar. de 2014

I so mujch appreciate Alisa's response to my needs and professionalism

LRJ

3 de mar. de 2014

I purchased my 2003 Honda Civic from Larry H. Miller Honda brand new in 2003. The buying experience was painless and fast. The best part of owning a Honda is having it serviced at Larry H. Miller! Levi Johnson in the Service Department has been helping me keep my Honda running in tip top shape. He always has a smile and remembers me and my car. He is professional and efficient. He listens to my concerns and always makes sure I know what needs to be done right now and what can wait a little bit, and what I need to be aware of coming up. I know I need to prepare for new brakes by summer. I wouldn't take my Honda anywhere else! Thank you, Levi for everything!

hondafan

3 de mar. de 2014

I am always pleased with the staff and service at Larry H. Miller Honda. My car is ancient but it is still a reliable form of transportation and I owed it all to the service dept.

saltlaker

2 de mar. de 2014

It was a pleasure working with Lou Slater. He was very good at answering all my questions and he was very concerned about me getting exactly what I was looking for and he went the extra mile to see that I got the right car.It was also a pleasure working with Gary Grayson in finance. He made sure I understood all the financial details.

cbear2210

2 de mar. de 2014

Kenny provided great customer service.I had purchased a package for oil changes and I appreciated the way he did not make me feel obligated to purchase more services but was able to recommend them and I will be coming back to get them done.

Huypham801

27 de feb. de 2014

Great service and customer service very thankful for it and it on time most of all everything is greats s s s s s s

JeffreySherwin

26 de feb. de 2014

Great car at a great price! What a fantastic experience. I would highly recommend anyone to LHM. They got me in and out in under 1.5 hours on a Saturday.

THISCO

24 de feb. de 2014

Dealership ordered in the parts for a repair. Parts arrived at the time expected. Work was done in a timely manner. Car was ready to go quickly and with a great deal of customer service and explanation. Great to work with

Melaniethorne

21 de feb. de 2014

I had excellent service and they got it done in the time they said it would be done. Levi Johnson was very courteous and helpful.

gregorymt

19 de feb. de 2014

I had a very good experience with my service. It was done quickly. The price seems acceptable (no car repairs seem to be inexpensive any more). I didn't experience the service manager trying to get me to buy something that wasn't needed which has often been done at other service centers. I appreciated this very much. If this ever did happen I would be inclined to seek service elsewhere.

Debi

11 de feb. de 2014

I was looking for a new car. I also am a Costco employee. I heard what great service you receive when going through the costco plan. It was the best way to go. The whole experience was awesome. The dealers explained everything and made you feel really comfortable. They were very informative and they really seemed to care. I would totally refer people to Larry H. Millers Cars. Thanks for the great service.

Pena family

10 de feb. de 2014

Ron always takes such a good care of us. Goes above and beyond expectations making customers happy. He is very efficient and always makes sure all of our needs are taking care of. Everytime l see this guy l know l am gonna get a good experience.

sunny

10 de feb. de 2014

larry miller was a very wonderful car dealership. my salesperson was douglas aguirre. you will be doing yourself a fine service to have this man assist you. he answered all my questions and got me through the process so easily . should i ever need another car i woulld certainly go to this man. they made it a wonderfull experience for me. just wonderfull. and i just love my new honda fit. it gets 32 miles a gallon so far in town. a fantastic thing in these times. go there!!!!!

sambobyu

10 de feb. de 2014

These guys are great and really efficient. They are almost always right on wait time and I enjoy the amenities they offer with free wi=fi and a place for my kids to play and hang out. Free Popcorn and drinks are always a plus as well!

saldana family

9 de feb. de 2014

Free car wash. Low price maintenance. And good service. Cant go wrong with that. Love it will def go back again and again

valeta65

9 de feb. de 2014

I purchased my Honda new from Larry Miller Honda in Feb 2008. They have been servicing it for me for 6 years. They are competitive in pricing and always give outstanding service in a friendly manner. They offer and suggest services but don't push and have a comfortable, clean waiting area and shuttle service to take me to work if my car is going to be there for an extended period of time. The quality of work is outstanding and reliable.

jjcrandall

7 de feb. de 2014

I'm always impressed with Larry H Miller Honda in Murray. The service team is great to work with, and I don't ever feel like I am being taken advantage of. They are prompt and polite, and the service is fast.

Dave

2 de feb. de 2014

We set an appointment on the spur of the moment without a problem. The required services were completed in a timely fashion and we were able to pick up our car without a problem. Everything worked out great! Thanks LHM Honda Staff.

Kelly

26 de ene. de 2014

I purchased a prepaid maintenance package, which includes 3 oil changes with a vehicle maintenance checkup and car wash with each visit. It has been a great deal. It makes sure that potential problems are caught early and encourages me to keep up on my oil changes. Being able to schedule my appointment online is very convenient and the service center staff is always very friendly and helpful.

Greenwood

26 de ene. de 2014

Efficient and client-centered. They corrected a misdiagnosis and saved me money on repairs!

kathleenanelson1231

26 de ene. de 2014

I worked with Alisa. She helped me decide what work needed to be done that day! She was attentive and very helpful. I would get work done at that dealership again and would especially speak to Alisa again because of her friendliness and promptness in getting back to me about my door motor!

Lindasmurf

25 de ene. de 2014

My service light came on late in the day, when I called the service department, they told me to bring it in and everything was taken care of within an hour!

Christie and Gene

25 de ene. de 2014

We have been customers of Ben Blue's for ten years and have purchased/leased several cars from him He is the best and I would never work with anyone else. He never steers us wrong and always makes the process so easy. He also sent us to Kenny in the service department for some accessories we had ordered. Kenny was amazing as well. Thanks Larry H. Miller Honda for giving us people who deliver such great customer service.

nhamdo

20 de ene. de 2014

Customer service was great, waiting time reasonable, front desk person was nice and confident in answering all questions, they let me use benefits of being a "preferred customer" since 2008 although I didn't have my card with me.

Jim & Carole

18 de ene. de 2014

Our 2000 Honda has only 89,000 miles, serviced regularly and has never been serviced anywhere else but Larry Miller Honda. Always treated well, service excellent and no pressure for unneeded repairs or service.

MelStanG

16 de ene. de 2014

I visited Larry H Miller Honda Service Department Tuesday morning 14Jan14 to get an oil change and to fix my bent hub cap. The Service Manager, Kenny Barker fixed my hub cap right on the spot and then wrote up my order. Kenny was very helpful and professional. He treated my Service request as if I were the most important person to him at that time. The total Service experience was excellent. The work was accomplished in a very short time. I even got a car wash to clean of the winter salt and grim as an extra gratuity.. I was in the waiting room for only a short period of time enjoying a Coke and some Pop corn before Kenny came and told me the work was completed. The service and service manager should each receive FIVE GOLD STARS. I look forward to my next Honda service with them. THANK YOU.

amclean

6 de ene. de 2014

The Service team at LHM Honda is a great group of people. They take care of you from the moment you drive in.

Rich and Stella

3 de ene. de 2014

We shopped several other dealers and we got the best deal from Wayne at LHM Honda. Ask for Wayne, he will take good care of you.

karenludwig

1 de ene. de 2014

We have bought or leased a total of 6 Hondas from Lou Slater. All purchases have been very positive therefore we keep returning to Lou. He is very professional and good at what he does. We trust him to be fair with us in our purchases and always feel like he is working to get the best deal we can get and be fair to Larry H. MIller Honda as well. We have always dealt with new car transactions, but we always come in to get our cars washed here and look in the showroom while we are waiting (nice marketing move) I didn't need a new car, but with the new overhaul of the Accord I have been tempted. We saw a really nice one in the showroom and it happened to be a gently- used 2013 Accord. I have never wanted to take over other people's problems so I was very stressed in making a decision. I felt really good about the 7 year warranty. The one problem that I worried about was a pretty good size scrape on the back wheel well. Herein lies where my disappointment comes in. I was told by LHM Honda's Used Car Manager that the problem would be fixed. My husband and I decided to go ahead, trade my 2011 Accord (perfect condition) and buy this new car. I brought the car in to get the scrape fixed and they filled in the scrape with paint (hand painted). I don't know, but when I am told it would be fixed, I felt it would look like the scrape was never there. This was certainly not acceptable to me or my husband. I told Lou how very disappointed I was and he told me to bring it back after the first of the year and he would make sure it is fixed. I know and trust that Lou has and always will do everything to make us happy. He goes the extra mile every time. My only concern is possibly the used car department and following through on what they promise. If this problem gets fixed, disregard any negativity in this review because everything else about this purchase was first-rate. If it doesn't, no used cars for us ever again.

Lisarod

29 de dic. de 2013

Alisa takes really good care of us. She is always friendly and helpful. I always take my car to her. I know I can trust her.

patelliot

28 de dic. de 2013

Sean did everything he could to make my wait as short as possible even though it was a very busy day. I am always treated with courtesy when I need anything for my Honda.

pcl2013

26 de dic. de 2013

I went to look at a vehicle they said was in their lot. After speaking to a sales manager who didn't seem interested in my call, and then speaking to someone else, I drove to see the car. It turns out it wasn't even on the lot! Not impressed at all........

jamierian

23 de dic. de 2013

Great service. They worked quickly, as always. I will always bring my car back here for servicing. I am always pleased with the service I receive.

Steve1Pilot4

23 de dic. de 2013

Levi Johnson, Service Advisor, was very professional and did a great job of addressing the issue. I appreciated the whole experience and would recommend it to others.

1Mike

20 de dic. de 2013

I have leased two new Honda Accords before with this dealership about ten years ago, and thus far I half to say that it was a much better experience then it had been in the past. I had mentioned this to Mike Earl, and he did his best to make this a completely different experience for me and my family. Thank you Mike Farmer

Sanmartinez

19 de dic. de 2013

Service was quick and easy. Just an oil change! I came in early and was finished before my actual appt time. Thank you very much.

Ronoftuscany

17 de dic. de 2013

Called my service rep Levi Johnson, was busy with another customer, left message for him to call back with service secretary. Talked with Levi when I got to service, says "he never got my message."Lance, service rep, was very good. Greeted me promptly, was thorough and courteous. He understood my needs and got my 2013 Honda Accord 4 DREX-L serviced.Suggest that you advise a "waiting" customer with service status after one hour.When providing a courtesy car wash, please dry the car carefully and remove water spots from windows and mirrors. I think the car wash is a nice touch, however, if you are going to do it, please do it correctly.This is my 8th Honda Accord from LHM Honda. I do expect "Great" sales and service! You have made significant money off my leases and when I turn in my used Hondas you make even more money because my returning Hondas are damn near in perfect condition.Thank you

peevans92

16 de dic. de 2013

I HAVE ALWAYS EXPERIENCED EXCELLENT SERVICE AT YOUR DEALERSHIP AND WILL CONTINUE RETURN AS LONG AS THE SERVICE REMAINS AT THAT HIGH LEVEL. THANK YOU FOR YOUR GOOD WORK!!!

jmcneer

14 de dic. de 2013

Tara truly understands the importance of "customer service". Management should thank her for outstanding performance in pleasing the customer-ME! She is a valuable asset to your organization and I hope you recognize her contribution. Her friendly and pleasant attitude, knowledge of the service department's technical "lingo", and helping me get my license tags renewed along with the service details and car wash were appreciated.You should have more employees like Tara and you will continue to make LHM Honda number 1 as far as I'm concerned!!

Utah1407

14 de dic. de 2013

They were fast and efficient. They offer free wifi so I can work while they take care if my vehicle. I like the couches and free drinks. Can't beat LHM!

zhuy

12 de dic. de 2013

I have chosen Alisa Rigler as my service advisor many times. She always talks to people with worm smile. Never push me to purchase something that is not necessary. I also love the discount package, $75 for three oil changes, plus car wash. The service is fast with good quality. I really enjoy the service provided by you guys.

JillfromSandy

29 de nov. de 2013

Larry H. Miller Honda service department is the best! Their customer service is outstanding. Every employee is friendly, professional, helpful and courteous. They are honest and efficient and never try to talk you into service that isn't needed, unlike other places I've taken my car in the past. Their waiting room is clean and spacious and they offer a free shuttle if your car is going to be there awhile. Their Oil Change package is a great value with 3 oil changes for $75, which also includes tire rotation. They also offer free car washes. I have used LHM service department since I bought my car there 7 years ago. My car just had its 100,000 mile service done and it runs perfectly thanks to the care it has received at LHM. I wouldn't take my car anywhere else.

ysteinhauer

11 de nov. de 2013

Great complex and waiting area is fantastic and makes it so comfortable to leave car and wait.Also dealt with my registration at the point of sale which made it easy for me to register my car for the year.

wa6ldu

6 de nov. de 2013

I was surfing the net at nite after hours. I first check with AAA car buying service online. They recommended LHMiller Honda. I logged off. About 8 minutes later I got a call from Fred Thornton at Larry H Miller Honda. We briefly chatted, but I was impressed with his RAPID service and helpfulness. I saw him the next day and we test-drove a new 2013. I was ready to buy it and we started filling out the papers, when I made a casual remark about not liking the car's color. He explained how easy AND CHEAP it would be to get a 2014 just exactly like I wanted it. We did, I bought it and am very happy with the deal, the product and the Way-Above-Average service.I highly recommend this Salesman, Fred Thornton, and his Dealership, Larry H. Miller Honda of Murray, UT.

LarryH60

4 de nov. de 2013

I was in to have floor mats and splash guards install. After my car was done, settings inside my car were changed. Why? (HDD,lane warning ect) There was no need for this.

tille

3 de nov. de 2013

Your staff has always given me the best service I have received in US and will not hesitate a second to recommend your business to anyone whether it's purchasing or service. Keep up the good work.

ckgray1346

3 de nov. de 2013

Just had service recommended done on my 1994 Honda Accord, was quick and professional while I waited in the waiting area. Love the waiting area, so nice!

UTEFANDAN

31 de oct. de 2013

This is the fourth Honda we have purchased from this store. Scott Haeding does an amazing job in training his staff in sales, financing and in service. I would not even think of going anywhere else.

TrueBlueCougar

9 de oct. de 2013

I thoroughly enjoyed my experience with LHM Honda. They were kind, courteous and worked with me and my situation. I would recommend them to friends and family. The showroom is great and it was a pleasure to work with Scott Vance.

Lparksrn

9 de oct. de 2013

I was just there for service of my 2008 Accord that I purchased 2 years ago. I'm very satisfied with the lengths that they have gone to up date me on when to come in, and how helpful they are. I love that they offer a free car wash also any time, for as long as I own my car, as wellas a good discount on the service for the first couple years. Thank you. Leanna ParksRN

Cuong Le

5 de oct. de 2013

Overall the process easy, i got the price wanted. I worked with Pat hes really humble and understanding, I was happy to work with a salesman, who knew what he was doing. He took great care of us, and helped make buying Painless, Thanks again to Pat and LHM Honda in Murray.

Thompson's

5 de oct. de 2013

We had just filed bankruptcy and they were helpful getting our credit rebuilt. It was still buying a car which is always a pain. But they did their best and made it pleasant. They had free soda and popcorn while we waited. They did as we asked and were friendly.

Al and Shannon

5 de oct. de 2013

We planned to buy a used Accord but they made the 2013 such a good deal we couldn't pass it up. The customer service was great! I'm so glad we made this our first stop!!!

CJ Wheeler

4 de oct. de 2013

Whenever I get my vehicle serviced by Levi, he does a great job

Happy Honda owner

23 de sep. de 2013

I have been working with this dealer for several years and they are always very good to work with me. I have purchased several cars and serviced all of them there as well. I have never felt pressured and like that they tell me what I need to have repaired and in what time frame. The people in sales are fun to work with and take care to get me the car that fits my needs.

crvlove_swan3045

23 de sep. de 2013

I came in looking for a new CR-V. I wasn't sure about trading my 2006 CR-V in because I wanted to private sell it to get more money. Pat Milburn my salesman let test drive a beautiful white CR-V while he had my car evaluated. On the test drive he explained many of the amazing features. Once we got back he already had a numbers ready for me to look at. I was amazed when he showed me what they would give me for my car. I didn't even think I could get that selling it my self. He also got me incredible payments on the new car. Once we agreed on the pricing within a few minutes I was getting all the paper work signed. That paper work process was quick and simple. Once I was done with that Pat sat with me and walked me through the car and how to use everything. He helped me connect my phone. I was amazed and thankful that he would help me like that. A+ customer service. I will recommend this dealership and pat to everyone.

BYUcougar1986

23 de sep. de 2013

I bought a Honda Pilot from this dealership. I came in conflicted, do I want a new or used, But my salesmen Wayne Emery helped me chose a car that would most fit needs as well as wants. I expected the process to be a long painful journey but to my surprise it was short sweet and to the point. The was no sales games played and I felt I was getting the best possible deal. Wayne was very honest and up front with the deal the entire time. I am extremely happy with my new 2013 Honda Pilot and the excellent service that came and will continue to come with it.

Hondagirl*1275

23 de sep. de 2013

I came in to find a car to upgrade to from my PT Cruiser. Well it ended up being they didn't have the car we wanted but, they were very helpful and dedicated to find that car we wanted. They made us feel like friends instead of someone they were just trying to sell a car too. They were very fast and very nice and made our car buying experience easy, quick, and enjoyable. Great job, keep up the good work.

JohnnyComeLately

17 de sep. de 2013

I recently bought a used Honda Pilot from Larry H Miller Honda in Murray. I just have to say that they were fantastic. My salesman Wayne was very helpful and he actually listened to what i had to say. He didn't try to force a car on me that i didn't want or that was out of my price range or anything. The whole process went along very easily and very smoothly. I would definitely come back here when it's time to buy my next car. Plus their prices were some of the best i have seen.

engelmoroni

17 de sep. de 2013

I have recently leased a new Honda Odyssey. I have taken it in for it's first service. From the purchasing process through the service process they have been amazing to work with. That doesn't mean the process went without hick-ups I think these processes are prone to that, but as they have been faced they have been dealt with professionally and to my great satisfaction.

Erik_carranza

7 de sep. de 2013

I Bought a used Honda Accord. I was helped out by Douglas. He was very helpful and nice. Got me the car and payment that I wanted. The new facility is amazing. I love this dealership I would never shop for a car anywhere else!

mprobst

3 de sep. de 2013

I chose this dealer specifically because I was looking for the best price on a new Honday Odyssey. LHM Honda provided the best price and a very fast sales completion.

Cody Sanchez

13 de ago. de 2013

Gave me the best deal for my trade in, and they got me the truck i wanted. love this place.. even though i didnt buy a honda they treated me better then any dealer ship i have been to.

AliraVengence6661

13 de ago. de 2013

This dealership is amazing I will not go anywhere else to buy a car ever! I came in looking for a used car not knowing I had good enough credit to buy a car. They helped me out and had me test drive a couple used cars. I didn't really like and of the ones that I drove. They never once pressured me to buy anything I didn't like. They asked if I could have any car what would it be and I pointed to a crosstour they had on the showroom floor. We drove and they got me an amazing payment on it and everything was done in a fast and professional way. They were so kind and has excellent customer service. Wayne Emery and Richard Ley were my sales people, They are incredible! They mad sure everything was how I wanted it. Danny Brown the finance person helped me do my paperwork. He was so kind and made the process simple and easy for me to understand. This was by far the best car buying experience I have ever had. I will recommend all my friends and family to this dealership!

ontheroad48

3 de ago. de 2013

My service experience recently at LMH was nothing but professional and courteous. I arrived mid-day, was welcomed and the service plan was thoroughly explained. 35 minutes later was on my way with a complete explanation of what was done in writing and what to expect on my next visit. The price was competitive and I enjoyed complimentary soft drink and popcorn. I have never had anything but a good experience when visiting LMH now or at the old location.Paul D

Paid2Much

17 de jul. de 2013

I love the vehicle I bought but I over-paid. I should have done more research before going in there. Their website says that they will match a lower advertised price within seven days after purchase, but they did not honor this. They just explained it away, as I expected they would. I found them to be less than honest and in the future, I will go somewhere else. The building is nice with free soda and popcorn, but it is really not free. You pay for it with a higher priced vehicle. If I were given a do-over, after talking to friends, I would go to Willey Honda in Bountiful.

ptw3085

17 de jul. de 2013

Love the new waiting area. Very spacious and comfortable. The employee's are very friendly and explain every service done so that i can understand choose for myself what to have done. The car runs like a new one now.

MagicNerves

9 de jul. de 2013

I have done business with Larry H. Miller Honda for close to 15 years now, and I have never had anything but exceptional service from them....which is why I have been a customer for so long. From purchasing 2 cars from them to service, they have been nothing but amazing and I would recommend them to anyone looking to purchase a new or used car, or looking for service on their Honda. Thanks Larry H. Miller Honda of Murray for always being so great and treating me like you actually care about me and my experience as a customer. You guys truly are 2nd to none.

alliandscott

22 de jun. de 2013

We're so pleased with the sales & service at Larry H Miller Honda. We purchased a used car in November after having car trouble the previous week. Wayne was very efficient in helping us get the paperwork done quick, as I had my two young kids with me and my husband was at work. Wayne was curteous and friendly, offering 'free carwash' cards to pass out to my friends, with a far from pushy attitude during the sale. Danny was also great to work with as he finalized the paperwork & chatted with my 4 yr old.I have since been back for oil changes, etc... Lance at the service express center has always greeted us with a warm & friendly attitude. He certainly makes every effort to get the job done quick!Most recently, we had some service done, and Fernando was helpful in communicating what was necessary and what we could wait on. Oh and Bill, the shuttle driver was also patient, accomodating, and so friendly with the kids. Their complimentary shuttle service is much appreciated! We will be sure recommend LHM Honda to all our friends!

judyden

20 de jun. de 2013

We bought our first Honda from wayne in 2007. We have now bought 7 from this dealership. they are honest and if they tell me I need to fix or replace something I can trust it is the truth. camron and levi are the best at getting the car in and serviced quickly. I do 3 cars in a day and spend about 30 to 40 min each. they have drinks and snacks while we waite.

Cougsrock

17 de jun. de 2013

I have gone to LHM for all of my service. They are always top notch and very friendly and courteous. Happy to be a long time customer.

Jordanh90

16 de jun. de 2013

Akrim was a great salesman, at no time was I felt pressured at all. He was very nice, listened to what I wanted, and I got just that. Danny was awesome! He helped me out with the financial end of things, making sure I got the best price for my trade in, and got my monthly payment as low as possible. He made sure I understood everything I was signing for, so there were no surprises. I would go back to them in a heartbeat!

Hakunamatada

13 de jun. de 2013

After looking at several dealerships online for my dream car I gave my business to Larry H Miller Honda in Murray for several reasons. They were the most transparent in communicating back to me with good information. They helped me narrow my choices and were always upfront and honest with answers to my questions. I felt like they had my best interests in mind for the most part and didn't push me too hard. It made the decision to spend my hard earned money a little easier. I left feeling very happy with my new Pilot. They will definitely see me again.

Jameslam

2 de may. de 2013

I was in the market for a new car. I stopped by Saturday 4/27/2013 and test drove the Accord. I also wanted to test drive the Pilot. After we test drove the Accord. Your salesman (Freeman) was supposed to help us out. We asked him that we wanted to see how the Pilot drive and function. He went and grab the key for the car. After he got back he mention 'want to talk numbers'. I told him we need to see what our options and not ready to talk numbers yet. Then he told us that 'Don't waste our time". We will never go back and will mention to everyone how LHMHonda treated their customers.

CBNSLC

7 de feb. de 2013

I have been taking all of my cars to LHM Honda for years! I am always taken care of with excellent customer service. All the techs are friendly. When working with the service writers they are always attentive and are impeccable when it comes to taking care of my needs and my car. Liza is amazing! Ron is also a pleasure to work with. I would send any of my friends and family to them.

ggulo

1 de feb. de 2013

I tried to work with Ben Blue of the internet sales team to purchase a new Accord. His first quote was not competitive relative to quotes that I received from his competitors in the valley. He asked me who I got my quote from and the proceeded to bad mouth one of the other dealers in the valley by telling me that the price would be very different when I arrived. When I told him the dealer I got the quote from, he told me he would be able to match or beat that price and would get right back with a new quote. After 2 days and multiple emails from Ben letting me know the quote would be short coming, I received no quote. I just purchased my new car at the other dealership and the experience was awesome. Do yourself a favor and avoid the internet sales team at LHM.

nchase007

10 de ene. de 2013

Had a great overall experience buying my new Honda! Jesse Tyler was awesome, sat me down and explained everthing to me in detail. Jesse got me a great price on the car, and I would reccomend everyone go in and ask for him by name! Thanks Jesse!

seulloa

1 de oct. de 2012

I had the worst experience at this dealership. I went to purchase a car and it took 8 hours just to complete the deal. I traded in my car and it took them 28 days to pay it off so it came back with a high pay off which now they want me to pay for. First the loan officer didn't get the info on the 10 day off and second they sent him to another location and he thought we weren't important anymore just because he had our signatures. I went in 08/25/12 and today is 10/01/12 and to this day the problem hasn't been fixed. They keep giving me the run around. :( Worst experience of my life.

jtkelsey

18 de abr. de 2012

Went looking at used cars. Could not get starting price until they had me sitting down eating popcorn and drinking soda. Then they put me in the 'box' (That four square paper). Every time I explained I wasn't going to buy today salesman would walk away for a few minutes and come back with a lower price in one of the boxes. They would not take no for an answer or let me leave. I had to go to the sales manager and demand to have my keys and license back so I could take my kids home to feed them dinner. They were offended/insulted that I was leaving. It took nearly an hour of being in the box and I doubt I ever saw anywhere near their best price. Plus their offer for my trade in was extremely low. It was a textbook example of high pressure automobile sales techniques. I bought a vehicle from Larry H. Miller eleven years again. After this rotten experience I will never set foot on their lot again.

Susan Van Arsdale

8 de ene. de 2012

Frank is a hard worker and was the one who thought to call us when the right used care arrived to get us to come back for a test drive. Wayne helped to negociate the price and worked with us to get the numbers where we needed them to be. Brandi rocks!She knew here stuff and it was a very smooth process through the finance department.

Golf36

13 de dic. de 2011

I ended up paying $500 more than they had agreed. They tried to nail me for an additional $5,000. I purchased a new Honda at Larry Miller because they had the car we wanted, and they would not trade it to the dealership we wanted to use. Larry Miller agreed to sell it to me for the price I had negotiated with the other dealership. When I sat down with the finance guy, he tried to get me to sign a note to Honda Finance without going through the details of all the costs. When I asked for the details, he said that I should sign this first, then the detail page would come later. The payment was about $100 more than I expected, so I demanded that I see the details. He was clearly irritated, but printed out the details and presented it. HE ADDED OVER $5,000 in prepaid service, interior and exterior protection, theft protection, and an extended warranty. This was in addition to sales tax, license, etc. This was all added without discussing these products/services with me. He then began his cheezy sales routine. Eventually I had all these extras removed. However, what I didn't notice was that they added $500 to the price in the final contract. I signed it - I obviously trusted them too much. We love the car, but I would never buy here again. I have dealt with other Honda dealers in the area that were great. I have purchased many cars, and 3 were at Larry Miller dealerships. 2 terrible experiences and 1 good one - not very good odds. Pat and Wayne were decent guys, but I think the finance guy and the General Manager were ... not.

luv2resq

16 de may. de 2011

THIS DEALERSHIP IS HORRIBLE. I went in looking for a car, I explained when i went in that i had a car and was just trying to get into a better deal since i would be a first time buyer. I didnt NEED a car but would like to see my options. They offered me the worst cars they had there, then after i said i was leaving they offered me a car that was a pretty good deal. We sat through finance haggling for over an hour. I explained i didnt have a down payment when i first walked in. 5hrs after being there they still tried to get me to put money down. AGAIN after threatening to leave they offered me a deal that was kind of decent. I signed the papers and left. 2 DAYS LATER THEY CALLED ME BACK TO SIGN SOME MORE PAPERS AND TOLD ME I HAD 20 DAYS TO PAY $1000 DOWN PAYMENT...I SAID NO FREAKIN WAY AND TO TAKE THE CAR BACK. THEY THEN TRIED TO MAKE ME PAY FOR MILEAGE USED...IF THEY DIDNT HAVE THE DEAL FINALIZED..THEY SHOULDNT HAVE GAVE ME THE CAR THINKING EVERYTHING WAS OK. THEN THEY MADE ME WAIT 45MINS JUST TO GIVE THEM THE KEYS BACK. WORST EXPERIENCE EVER WITH A DEALERSHIP....HORRIBLE!!!!!!!!!!!!!!!!!!

jmatt282

25 de feb. de 2011

This was the greatest car buying experience I have ever had. My salesperson Brad Dailey was very professional and extremely knowledgable. Both Brad and the salesmanager Jason are huge assets to your dealership and should be commended. Thank you for the excellent service, I will definitely be recommending your dealership to all of my friends and family.

Crazyal

15 de dic. de 2010

I have been a loyal customer of the brand the the dealership Larry H Miller. From this experience, I will never go back. In 07 I bought a brand new Accord V6 Navi, all options and spent over 30K. Last year on my Odyssey I spent over 4k, combined close to 40K. And even with this so called loyalty these guys still want to rip you off. These guys are a bunch of scum bags. I wish I would have taken my car somewhere else for service. These idiots said I needed a radiator and a timing belt and water pump, so I had them replaced it on my 05 odyssey. I still was losing coolant so I decided to investigate myself and found out the head gasket was out. So I took it back and their mechanic confirmed it. The quote for a head gasket,,, over 3K! So I bought a low mileage engine and had them install it. I also requested a new water pump and timing belt since I already paid for it. Well, 14 months later, the water pump leaks like crazy. They said, warranty is only good for 12 months and 12k miles. Are you kidding me? This part is supposed to last 100k miles plus, it didn't last a fraction of that. Either they sold me a defective part, or the tech didn't install it right, OR they didn't replace it like I requested it. It is a quality escape and they never saw that happen, but yet I am supposed to take it in the pocket book. You take it to the dealer expecting the best parts and service and this is what I get. I am expressing my experience to everyone I know, and this is not going to cost them the measly 700 bucks but the word of mouth could cost them thousands and I hope I save you from going through the same headache. Go to Mark Miller or any other dealership where at least they appreciate you as a customer. Either way stay away from these scum bags. I am doing it myself with an Autozone part that has a lifetime warranty for 59;99 and at least I know I don't have to do it every year! BUYER BEWARE!!!!!!

daledag

19 de oct. de 2009

This might not be too helpful of a review, only because I went in because my maintenance light went on, and in the end no work was done/needed. But in a way this is good, as you are always ready for an "up sale" from mechanics/service depts. In this case no work was suggested, they showed me that my brakes were "fair" and might need to be replaced within' the year, that my battery was good, and everything else on their inspection turned out fine. I wasn't due for an oil change, and I just had my transmission fluid changed within' this last year. So, for what it's worth, I'll be going back.

ed2028

3 de abr. de 2009

they lied about upgrading stereo they said the stereo was 275 and we had to put 175 and they would pay the rest.we took it to store they do business with and installed a cheap one that lasted 2 months. we found out that they never put the 100 dollars they promised and they did not have any notes about them having to pay any stereo.

hwoody

8 de may. de 2008

They were great and got us the vehicle we wanted and helped us get a great interest rate I would definately recommend them to anyone!