Linda

27 de oct. de 2016

Very good service, a clean facility,they had quality service the people where very helpful and very nice too.i will go back to them again.

Ken

24 de oct. de 2016

I had a great experience. The place was very nice and the people working their were very helpful . Customer service was great

Don

20 de oct. de 2016

Do everything I ask in a timely manner. Friendly gives helpful advice on any possible service that may be needed in near future.

Thomas

15 de oct. de 2016

We have had a wonderful experience with Kia of Laurel from the very beginning. Every time we have taken our Kia for routine service the staff always greets us promptly and gives frequent updates. We could not have asked for a better dealership to do business with!

Emma

10 de oct. de 2016

Tricia Montgomery was a delight to deal with made it quick and easy. See her for all your needs of service!!

Tammy

3 de oct. de 2016

Service department was neat, clean, and comfortable while waiting for completion of service. I didn't have to wait very long before my car was serviced.

Steven

30 de sep. de 2016

Awesome service as always and excellent service managers! Love the crew out at Laurel Ford in Laurel, MS. They are truly the best!

Lillie

26 de sep. de 2016

Courtesy, Prompt Assistance. I appreciated the assistance and familiarity of the dealer with the vehicle I drove. The information was very helpful.

David

13 de sep. de 2016

Friendly, courteous employees are also good at their jobs. The facilities are much improved over the past. My experience now is much better than in the past.

Sherry

13 de sep. de 2016

All the sales staff were friendly, especially Ms Francis Hall. She is a gem. Good at explaining everything. The GM was also very good at explaining how my Lincoln works. I'm sure I will be talking to them again for support.

James

10 de sep. de 2016

Everything was wonderful. I would definately recommend this company to anyone else in the future. I was very satisfied with my experience.

Amy

10 de sep. de 2016

Easy and fast service. Friendly environment. Nice clean set up and waiting area. Convenient drop off. Call back was prompt after service was finished and done by the time I needed car back.

Ken

10 de sep. de 2016

I really Love the customer service, the advisor Tricia Montgomery really communicate very well with me and all of her customer, and its a nice facilities.

Chiquita

9 de sep. de 2016

I always enjoy coming into Laurel Ford. I've been coming for as long as I've had my car and it's always a customer friendly environment. I always end up with Kim Montgomery as my representative and she's a sweetheart.

Philece L

6 de sep. de 2016

I was asked the right questions, shown what I wanted, but purchased what I needed. I love my new SUV!

Joe

4 de sep. de 2016

Everyone was very nice and got me in and out in no time.even when I left they brought my car around to me I didn't even have to walk to get it. Very nice indeed.

Keith

3 de sep. de 2016

I received excellent service and the employees were very helpful and friendly. They completed the service to my vehicle in a very timely manner.

Brittany

28 de ago. de 2016

The staff there are really friendly and will help you with anything you need. I never have to wait a long time.

Jayme

28 de ago. de 2016

Friendly, clean, and good service. I always have a good experience at this place and in the 5 years I have owned it, I have never once taken my car anywhere else.

Harvey

23 de ago. de 2016

As soon as I got to the dealership I was seated in the waiting room while my oil was being changed. The receptionist made sure she pointed out the refreshments, as well as let me know that the dealership had free WiFi!

Sheri

23 de ago. de 2016

New add ons. Great service very clean. Will definitely go back. Very friendly and courteous. I would recommend this place to anyone.

James

22 de ago. de 2016

clean and great waiting area. Friendly people and had complimentary beverages snacks. Done great an timely work. Had TV and kelp me informed on work being done

Martell

19 de ago. de 2016

Friendly people Alonzo Brown made me feel like family just met him and it seems like we been knowing each other awesome man

Reynolds

19 de ago. de 2016

Everything was handled quickly and professionally. Mr. Ayers and the service department staff are always very friendly. My service was completed by the scheduled time and I really appreciate the complimentary wash and vac.

Stephanie

19 de ago. de 2016

My salesperson was very friendly and treated me like individual not just another sale. I felt that he was working for me and listened to what I wanted. Being that this was my first brand new car purchase I was nervous and he reassured me that he would make sure I left with what I wanted. I loved the fact that all of the staff members I came in contact with greeted me with a smile.

Eddie

18 de ago. de 2016

Employees exhibited a professional attitude and work ethics. Facilities were very clean and resources were available. The service technician, Sharon Arrington, was very helpful.

Britnee

15 de ago. de 2016

Hospitality is great Everyone is so nice and willing to helpNew waiting area is comfortable and spacious Manager does a great job of making sure everyone is taken care of

Phillip

15 de ago. de 2016

I liked the speed that got us in and out so fast and the new lounge makes waiting better. It will be very nice when the construction is completed.

John

12 de ago. de 2016

I liked the ease of getting my Sorento in for repairs as well as the quick turnaround on getting it back.

Donni

12 de ago. de 2016

Ms. Trish makes the experience pleasurable. It's good to deal with someone who's knowledgeable about their product. She very kind, couteous, and understanding of my needs.

Sylvia

12 de ago. de 2016

Friendly sale workers and knowlegeable. They make you feel at home. Their service rates are reasonable and budget friendly. When I brought my truck, I had a light that was out and i returned it back to the dealership and report it to the saleman that sold me the truck the light was repair immediately without any hestation.

Shuanita

12 de ago. de 2016

I really like the fact that I received Professional Service, and everyone was pleasant. Also,the Service Department Manager was very helpful & genuinely concerned when informing me of what repairs my car was in need of. I live in Louisiana but look forward to bringing my car to Laurel Ford Kia for all of my car service needs.

Gary

12 de ago. de 2016

Friendly staff, Knowledgeble mechanics. I noticed that the parts area were very clean. There was no waiting area as that part of the building is being renovated.

Alexander

12 de ago. de 2016

Excellent sales, and accounting staff. Excellent personality and humor. Great selection of new and used cars, complementary to one stop shopping.

Robert

11 de ago. de 2016

Great job by, everyone. Such a pleasant experience. Everyone was extremely helpful. Glad that I decided to go have my service there.

Kenneth

9 de ago. de 2016

I really enjoyed my great customer service and how my service was done in a timely manner . I will definely refer any of my family or friends to Kia of Laurel.

Huey D

8 de ago. de 2016

Great environment and wonderful sales rep plus had a really good variety to choose from! They work with you to get the vehicle you want!

Hattie

4 de ago. de 2016

The service was excellent .everything was done in a timely manner. I could not have asked for better service in the state of ms. I would not trade kia of laurel for any else. GREAT SERVICE! !

Thomas

3 de ago. de 2016

Very friendly and always willing to help do what ever needed to please the customer. I am done. Is that enough words.

Juanita

3 de ago. de 2016

I was treated like family and the service I received was excellent. The wait was very pleasant and I did not wait long at all .

Debra

30 de jul. de 2016

They wer polite n friendly had some appetizer n coffee for u to eat while u wait n tv n it was cool

Larry

29 de jul. de 2016

None better sales person than johnnie Hobson !great person ,give him a raise !Everyone there worked hard to make sale !Mr. Walker should be proud of his team !

Renee

28 de jul. de 2016

Couldn't ask to be treated better. Laurel Ford Kia is the Best! They always take very good care of me and my car.

Johnnie

28 de jul. de 2016

I was given very fast and friendly service. I will definitely give my return business. Thanks for the outstanding job!

Glenda

26 de jul. de 2016

It was a great experience all employees were nice and respectable clean facility awesome service everybody just great all around looking forward to coming back

Kelven

25 de jul. de 2016

Fast service...knowledgeable staff! Staff was very helpful in letting me know what was going on with the car during servicing. Heip me set up my system in the vehicle.

Alexander

22 de jul. de 2016

Excellent sales, and accounting staff. Excellent personality and humor. Great selection of new and used cars, complementary to one stop shopping.

Emily

21 de jul. de 2016

They employees are always super nice. Everytime I have to have something done to my car they are always speedy about it and work with me!

Leslie

20 de jul. de 2016

The waiting period was not long at all, the staff was very friendly, and workers informed you about progress of car.

Gary

20 de jul. de 2016

Friendly staff, Knowledgeble mechanics. I noticed that the parts area were very clean. There was no waiting area as that part of the building is being renovated.

Sylvia

19 de jul. de 2016

The friendliness of the staff and their professionalism. thank for looking out for your customers. I looks follow to the new renovated Kia of Laurel in the future.

Cherees

17 de jul. de 2016

It was smooth and easy. I have always enjoyed using Kia of Laurel for my services. Thank you for always being reliable.

Austin

17 de jul. de 2016

We had a great experience. Dealing with dealerships in past I've always been on the defensive having to make sure I wasn't being taken advantage of. This was the first time I didnt have that feeling. Out salesman was very informative and answered any question we had.

Stanton

11 de jul. de 2016

friendly people, good service. they give periodic updates to let you know the status of the repairs.could work on time management. If you have an 8:00 am appointment, the work should start at 8:00 am.

Lisa

8 de jul. de 2016

OUR SALEMAN DANNY WAS GREAT, VERY FRIENDLY AND MADE US FEEL COMFORTABLE. WORKED WITH US TO GET THE DEAL WE WANTED. LOVE MY NEW KIA OPTIMA.

Shonna

2 de jul. de 2016

Fast and courteous service. Would recommend Laurel Ford to anyone in the market for a new car or anyone in the need of auto repairs.

Michael

2 de jul. de 2016

The service was done in a timely manner. The work was impeccable. It was a very nice experience. I will definitely come back!

Shannon

24 de jun. de 2016

Prompt attention to my needs by kind employees genuinely concerned about my needs. It was a bit crazy on the lot with all of the renovations and remodeling, but they made the best of a potentially crazy situation.

John

20 de jun. de 2016

Quick Service, Fair Price and a free exterior car wash when you leave your vehicle for service. Battery price was very competitive with Auto Zone & O'Reilly's. Also had a 36 month warranty vs 24 month at the parts stores.

Azaline

19 de jun. de 2016

I like how they made sure everything was okay with my car. How they make sure I was taken care of.

Sheila M

13 de jun. de 2016

Knowledge of inventory and the sales person, Katy Leggett was wonderful. You must see their new building. It is beautiful!

Freida

9 de jun. de 2016

Everyone was very friendly and helpful. Sharon meets me at my vehicle and knows my name, this makes me feel good!!!

Andronneka

5 de jun. de 2016

Everyone was very professional and friendly, I will most be sending every one that I know to Laurel when in search for a new KIA

Erie

25 de may. de 2016

The customer service was great. I enjoyed the experience and will be back for future visits. Keep up the good work.

Chelsa

25 de may. de 2016

They done everything they could to help. They made sure they done everything the right way and they made sure that I had everything I needed done. They showed great hospitality

Keith

24 de may. de 2016

The service was quick and efficient. They checked everything thoroughly and are very friendly. I am always very pleased with the quality of their work.

Eva

23 de may. de 2016

Very Friendly and fast and got me what I Needed done plus some extras. I had a free oil change on the coast and couldn't make it there. The took care of me better than I expected.

Stacie

19 de may. de 2016

the way Alonzo Brown was there to answer any questions that I had made sure I was happy with the vehicle that I purchased and just overall support and great customer service

Shuanita

19 de may. de 2016

I really like the fact that I received Professional Service, and everyone was pleasant. Also,the Service Department Manager was very helpful & genuinely concerned when informing me of what repairs my car was in need of. I live in Louisiana but look forward to bringing my car to Laurel Ford Kia for all of my car service needs.

Lisa

16 de may. de 2016

Everyone is extremely friendly and they always strive to guarantee that you receive the best service. They answer any questions that you may have about your vehicle and they are always happy to help.

James

10 de may. de 2016

Service was great staff was friendly and very nice. I would go back again for any check up needed. Very nice staff.

Ken

7 de may. de 2016

The personal attention, The honesty, and keeping you inform on whats going with your vehicle.The service manager is a excellent person Mr. James Ayers, plus his service team. Great!

Robert

7 de may. de 2016

The assistant service managers attention to my concerns and going " extra mile " to make my service visit quick and pleasant . She makes sure every thing is done right and in a timely manner . All three of the assistant service managers are very friendly, courteous , and knowledgable . They are also very professional . Thank you Jessica !!!

Zerah

4 de may. de 2016

the service is awesome and the staff is always friendly. the waiting area is very comfy and is always equipped with coffee and a television. most auto repair shops have an oily smell but not here they are very clean and well kept

Wendell

30 de abr. de 2016

My car had to be left for repair. I was offered and accepted a rental car at no cost to me.

Free

22 de abr. de 2016

My service representative was very knowledgeable and kept me informed as to what was being down to my vehicle. She also explained what other services needed to be done and the job was completed in a quick and efficient manner.

Richard

15 de abr. de 2016

Fantastic service at Laurel Ford/Kia in Laurel Ms !! Fantastic service at Laurel Ford/Kia in Laurel Ms !! Fantastic service at Laurel Ford/Kia in Laurel Ms !!

Sylvia

15 de abr. de 2016

Friendly sale workers and knowlegeable. They make you feel at home. Their service rates are reasonable and budget friendly. When I brought my truck, I had a light that was out and i returned it back to the dealership and report it to the saleman that sold me the truck the light was repair immediately without any hestation.

Jolynn

9 de abr. de 2016

Everyone is always friendly and whatever problem or issue I have it is quickly resolved. The facilities are very clean and the wait time is short.

Lindsey

6 de abr. de 2016

The friendliness of the staff and how hard the work to get you what you want. Katy Leggett is the go to girl!!

Ebony

5 de abr. de 2016

I wasn't waiting too long to get my car back and the price was good. My vehicle also needed cleaning and I didn't feel like doing it myself.

Donni

29 de mar. de 2016

Ms. Trish makes the experience pleasurable. It's good to deal with someone who's knowledgeable about their product. She very kind, couteous, and understanding of my needs.

Jackie

28 de mar. de 2016

Staff is very courteous and everyone always says hello. Service was fast. Would recommend Laurel Kia to friends and family.

James

22 de mar. de 2016

The service department were friendly and did an excellent job in servicing my car and getting it in and out in a timely manner

Ricardo

21 de mar. de 2016

The staff is always friendly and helpful. They answered all my questions honestly and quickly as possible. They made our car buying experience easy and stress free. The sales and service personnel are always courteous.

John

14 de mar. de 2016

I liked the ease of getting my Sorento in for repairs as well as the quick turnaround on getting it back.

Robert

12 de mar. de 2016

Friendly and helpful, patient and warm at home feeling that I receive, they have a Christian caring attitude, one that is trusting and believable especially Bro. Brown , I met one of the daughters of the owners, while there super nice and warm and caring and friendly family.

Lillie

11 de mar. de 2016

The service department is excellent and very friendly. Easy to get in and out of the service lanes. I would highly recommend this dealership to anyone.

Annie

27 de feb. de 2016

You are welcome as soon as you walk in you get the help you need in seconds you are made comfortable until your vehicle is ready and everybody is friendly

Donald

25 de feb. de 2016

I appreciate that even though when we don't have an appointment we are waited on and our needs are met as soon as possible

Johnny

14 de feb. de 2016

i was greeted when i arrived and after listening to what i needed which was an oil change and a part replaced with a recall i was told no problem, and i relaxed. great service!

Janette

12 de feb. de 2016

Sharon is my service person and I called and set up an appointment and when I dropped my vehicle off she was there to meet me and it was ready when I came back. It was on my lunch break and I was back at work on time.

Joseph

11 de feb. de 2016

Little things, like the size of the waiting area, and the ladies' offices being right where I pull my car. Plus the staff isn't nearly as pushy as most places I've been before.

Jayme

11 de feb. de 2016

Everyone is always very friendly and the service is quick. I'm able to get my oil changed after work with no hassle.

Mercedes

6 de feb. de 2016

I enjoyed the customer service the best it was excellent. Everyone was so friendly and not to mention helpful! It's great quality work for a reasonable price

Kirby

2 de feb. de 2016

How friendly the entire staff is. They make you feel welcomed on A MONDAY, and we all know how crazy Mondays are. I felt like I was the only customer, and this place was super busy. Wait time was short, customer service was great... what is there to complain about?

Joseph A

27 de ene. de 2016

I spent very little time there and was headed home with a new car. This was very much appreciated as we were getting the runaround from the bank and other dealers.

Kyle

25 de ene. de 2016

Service was quick, staff is friendly and helpful. I was in and out in less than an hour. The results of my routine inspection were explained to me, and I got a free car wash!

Cathy

23 de ene. de 2016

Staff kept me informed of the status of my vehicle while it was being repaired. Car wash was offered at the end of repair. (first time, had car serviced there 2 other times, but no car wash offered.) Everyone very friendly.

Melissa

22 de ene. de 2016

Very personable. I didn't feel like I was being "sold". I felt as tho I purchased a car. It was not a long process.

danny g.

1 de ago. de 2013

my review can only be minimal as it was only phone related...it was excellant,will returning to look at another vehical. thank you