Betsy John

27 de sep. de 2016

Jim was great. Treated me with respect and answered all my questions. I bought 3 new cars from him over the years.

Fiona Dunlap

26 de sep. de 2016

Jim Fournier made the car buying experience exceptional!

Sue Caron

24 de sep. de 2016

Thank you Jim Fournier for spending the time and making my buying experience easy.

Lisa O'Donnell

24 de sep. de 2016

Lee Honda made the buying process competitive and simple at the same time. Jim Fournier was very helpful and made the purchase process smooth. We were able to compare prices over the phone and make sure the drive to Auburn was not in vein. Thanks Lee for all that you do for our community! All of our future purchases will be made through the Lee Family!

Barbara Sheridan

23 de sep. de 2016

it was very pleasant working with Jim Fournier he was very knowledgeable and helpful and very patient.

David Watson

22 de sep. de 2016

Great experience working with and buying from Jim Fournier!He's my new car guy

Richard Labrecque

17 de sep. de 2016

We were shopping around at several dealers until we ran into Jim Fournier at Lee Honda ,He answered all of our questions and never pressured us . It was the best buying experience we have ever had.

Laurier Lefebvre

8 de sep. de 2016

very happy working with Jim Fournier he was very helpful and professional i would highly recommend him

Christine Boucher

7 de sep. de 2016

This was the best buying experience I have had. Jim Fournier was wonderful to do business with!

Nick

31 de ago. de 2016

I was at the dealership for service and was greeted by Jim Fournier he was very helpful even though I wasen t in the market at this time I will defiantly go back in the future

Tom

31 de ago. de 2016

We have been buying Hondas from Lee for more than 30 years. They always give us the best deal and provide excellent service. I have been dealing with service manager Pete Dumais for most of this time, but not always the same salesman. Two years ago, I helped our daughter to buy a 2014 Accord. When our 2004 Accord was wrecked, we went to Jim Fournier for a 2016, which we are very happy about. Now my daughter's husband is trying to decide whether to replace his 2014 VW TDI wagon (yeah, that one) and we are recommending a CRV. We always to Lee for Hondas because it is a waste of time to go anywhere else.

LeoL

29 de ago. de 2016

Just bought our fifth car from Lee Honda over the past 10 years. (2 Accords and 3 Civics) We have always returned to this dealership primarily due to three factors including 1) the quality of th cars, 2) the style, honesty, and knowledge of the salesman we've always dealt with (Jim Fournier) and 3) the maintenance service that we have always gotten. We highly recommend that you look up Jim Fournier if you are in a need of a new car.

Don Bonneau

29 de ago. de 2016

Tommy Birkbeck at Lee Honda !Wonderful experience...professional staff!

Joshua Simpson

27 de ago. de 2016

Leased my first vehicle from Lee Honda and Alex Terrio was very helpful.

Shawn L

22 de ago. de 2016

Got my first new car from Lee Honda. Worked with Tommy Birbeck and he made the experience quick and painless for me. I will continue working with him.

Josh

22 de ago. de 2016

Tommy at Lee Honda is the epitemy of great customer service. He met my needs and stayed very professional. At the same time, he was very friendly and humorous and made me feel comfortable instead of being monotone and only caring about the sale. I would highly recommend Lee Honda, and Tommy for that matter! Love my Civic!

Aimee

22 de ago. de 2016

Since being in sales myself for 20 years, I've become very picky when it comes to sales people. I met Tommy Birkbeck at the Lee Honda office and had a wonderful experience. He was personable yet perfessional and really spent the time to learn my individual wants and needs as a new car buyer. I would recommend him and the Lee Honda dealership to anyone in the market for a new or used vehicle!

Mark

22 de ago. de 2016

I purchased a used Toyota Tacoma from Jim Fournier at Lee Honda in Auburn, and I am very satisfied with the entire process. Jim is very thorough and worked very hard to make sure all of my questions were answered promptly and accurately. I would recommend Jim to anybody looking for a vehicle.

Josh P

22 de ago. de 2016

This was my first time purchasing with Lee Honda. I traded in my old clunker and made it pretty clear I needed something reliable that wouldn't put me in the poor house. Tommy B. was very professional and took all of my needs and wants into consideration. At the same time, he was very friendly and even had me smiling/laughing the whole time with his down to earth personality. He's a great guy and definitely a good reflection of Auburn Lee Honda! Love my new civic, thanks Tommy!

Darlene K Hayden

20 de ago. de 2016

Jim Fournier is the only person I would buy from he takes care of me each and every time. I have bought 6 vehicles from Jim pleased every time. I recommend him to all my friends.

Cody

17 de ago. de 2016

Great place! Would highly recommend to anyone looking to buy a car. Tommy Birkbeck at the Auburn location is very friendly and made my first experience great. I was not looking forward to buying a new car but they made it very easy and a great experience.

Maryanne gawlinski

17 de ago. de 2016

Excellent service. Friendly, quick and explained all options. Tommy Birkbeck at lee auto in auburn

Jrwoodberry

8 de abr. de 2016

My husband needed a new car , so he wanted to purchase another CRV for me so he could have my old one. My family love CRV's that's all we have so that's the only type of car that we decided to purchase so we went online and requested prices from dealers in Maine . In a three-day span we had four different dealers constantly calling in lowering their price so we would buy from them ,on the last day Lee Honda had given us the best price to my husband. So my husband called me as I was working and asked me to go to Lee Honda after work to pick up the vehicle and color that I wanted. So as I was driving there win I received a text from another dealer and I let him know that I was heading for Lee Honda to pick out the vehicle that I wanted , and he would have to give us a better price if you want to do business , he texted me back and gave me a lower price for the color and model I wanted, I called my husband to let him know but he still wanted me to go to Lee since he had told them I would be there after work so I did . When I arrived I told them who I was, it wasn't busy so they must've been around six sales people around me and the sales manager, as we were talking that must've been some kind of miscommunication between my husband and the sales manager because the car I wanted was going to be more money then my husband had told me, now The car was going to be more money than what I could get from the other dealer ,so I let them know that in the sales manager seemed upset and then it felt like I was being badgered by him and he mentioned how he wasn't gonna play this game and how he thought he had to deal with my husband and it was a done deal and how he felt like he was dealing with two different people , then asked me what it would take for me to buy the car from him and not in such a nice way and I replied the same price as with the other place was going to give it to me . The only thing that saved the sale was the sales lady that was helping me and her name is Dawn Because I did not want to buy the car from them after that point, as I was going to the bank to go get the deposit for the car I called my husband and I let him know what it happened and told him I did not want to buy the car from them because I have gone to many places and I've never been treated the way I was treated there by the sales manager not for dollar purchase and certainly not for over a $25,000 purchase. We bought the car from them but I was not happy about it and buying a car should be a happy experience not a bad one .

Patsums

20 de feb. de 2016

Went in towards the end of the day to look at new Honda's, not expecting much. Jim and the sales manager both stuck around after hours to get me a deal on a new Civic. Very happy with my experience.

Knuckle

31 de ene. de 2016

I truly enjoyed my buying experience with Jim Fournier. He came across as knowing his product quite well. he had me look at and test drive a few models to help me make up my mind as to what my needs were.

Tatsierra

18 de ene. de 2016

I had an amazing time working with Jim the salesman and Stacy in the vehicle exchange! They made it so quick and easy to set me up in my new vehicle! I definitely do recommend them to many other people! I'll be back in 3 years for sure!!! Thank you guys so much I'm so happy with my vehicle I don't want to stop driving!!

hotflsh

18 de ene. de 2016

I had just started looking for a vehicle and was 90% sure I wanted a Honda CR-V. We had bought from the Honda dealership in Auburn before so we thought we would go back. Our last Honda purchase was in 1979....life took us in a different direction.I did not make my decision right away and actually checked out several Volvos at the dealership down the street from my office. But like I said, I was 90% sure I wanted a Honda so back to Lee we went.Eric was no pressure the day we walked in and when we walked out I'm pretty sure he thought he lost a sale. 90% of the reason we went back to Lee was because of Eric...10% was because I had my heart set on a Honda. He is a wonderful young man and was pleasant to deal with. My husband thought so too. And Jim Fournier stepped in as needed and he was just as nice. Lee hired some nice folks.

Gil and Peggy

8 de ene. de 2016

Jim Fournier was very knowledgeable, patient in explaining things, and took the time for test ride for a 2015 CR-V that we decided to purchase. Overall extremely helpful.Stacy Tavares started us off explaining the improvements made in the 2015 CR-V compared with our 2009 CR-V. This information was instrumental in our final choice of a 2015 CR-V.From Gil and Peggy Turner, South Paris, MainePurchased on 1-3-2016

luv2ski

8 de ene. de 2016

Salesman Jim Fournier is a terrific salesman to deal with. He showed me the vehicle, let me test drive and gave me a great deal. No high sales pressure, his experience shows!

Robert, Louise 46

5 de ene. de 2016

I went there because Stacy Tavares called and asked me to go down and see what they could offer me for my car and purchase new on the last day of the year. I hesitated between a 2015 and 2016 and Chris made me a deal on the 2015. I then saw Jim Fournier who gave me the keys to the 2015 and told me to take it for a ride which I did and liked it very much. I informed Jim that I still had hesitation since I had just purchased 4 new Michelin tires ($800) the week before and I loved the rubber mats that I had on my 2011 CR-V. Jim was listening and came back and said they would transfer my tires on the new car and would also give me new rubber mats. I did get the car that same day. Everyone did all they could to get me the new car that same day even though they were closing early because it was New Year's Eve. Jim stayed later and showed me different features on the car and then noticed that they had forgotten to fill it up with gas so he had me drive the car in the back and filled it up even though the garage had closed. When I got home I checked and I did not get the cargo rubber mat for the back. I thought that was part of the agreement so I wrote to Jim and expressed how disappointed I was because I really wanted that. On Monday Jim called me and said the rubber mats were installed in the front and back seats as agreed but the cargo is different. I guess I misunderstood and I was not so happy with the answer but accepted it. The next day I had to return to the Honda garage to pick up a few things that I had left in my 2011 car so I saw Jim and we spoke a few minutes and then he asked me to wait. He came back after talking with his manager and he was able to offer me the cargo mat from my 2011 car (which I loved)! That made my day and I appreciate everything that Jim did and everyone else behind the scene. Jim really listened to me and did everything he could to make me happy and I would certainly recommend the Honda Dealership because I got exactly what I wanted. Thank you Stacy Tavares, Chris ?, Tori Barron and Jim Fournier. If I forgot someone, my apology.Sincerely,Louise Robert

Honda2015

4 de ene. de 2016

Chris Dowling was very easy to work with and made my experience very pleasant and relaxed. My time was respected and all my questions were thoroughly answered. I love my new car and would definitely buy from Lee again!

hazcrv

3 de ene. de 2016

I had no intentions of trading my 2012 CRV until spring. I asked for the same same salesman, Jim Fournier, who I had nearly 4 years ago. I feel I got a really good deal by trading for a new 2016 at the end of the year. Purchased the same model because I loved my other Honda CRV.

newhondaowner

27 de dic. de 2015

Jim Fournier was very detail oriented with information about the CR-V. His follow up was very good from the time we first drove it and even after we signed the lease papers. I would recommend Jim and :Lee Honda top anyone scoping out a new lease program

parsons10

22 de dic. de 2015

The sales staff and manager were very helpful in answering all our questions and were great to work with. I would recommend this dealership to anyone looking to purchase a Honda.

Grim Smith

17 de dic. de 2015

We knew exactly which vehicle we wanted to purchase and looked around at the options. We decided on Lee because they gave us the exact vehicle with the best trade-in. The transaction went very smoothly - "painlessly" and we love our new car. Many thanks to all involved??

Chrystal C

14 de dic. de 2015

I decided to drive a while out of my way because this dealership had good ratings. Most importantly, I did not feel pressure in any way. I basically told them what I was looking for and they made suggestions within my price range and didn't try to trick me into a purchasing a new car. The sales manager worked with me to get the bottom line price within my budget. Julie was great and very understanding, friendly and patient!! The finance department (Tori) was also very nice and thorough when signing docs. I highly recommend this dealership. It was definitely worth the drive to avoid a local South Portland dealership that I will not name here. Great job guys. Honda rocks.Chrystal C

Cathy T.

3 de dic. de 2015

Everyone worked very hard. Great group. Alex and Stacey worked very hard for me! Respectful and helpful. Got me a great deal in a great car.

CRV2015

2 de dic. de 2015

I went into the Honda dealership in Auburn over the "Black Friday" weekend to escape the frenzy of Christmas shoppers and see what kind of a deal they could give me on my +\- 3 yr old car w/not quite 70k miles on it. I was pleasantly greated by my salesman, Jim Fournier. He was a great! He was not overbearing or pushy and very knowledgeable about the CRV I was looking at. We went for a test drive where he showed me a number of the features and came back and did the paperwork while the car was being washed & waxed etc. I drove it home the same day! I'm tickled with the car & very happy with the buying experience over all. I think I just found MY car dealership!! Thanks LEE HONDA & Jim Foutnier.

Keithb

20 de nov. de 2015

I knew what to expect price-wise on the car I was buying, and offers from all dealers were very similar. What put Lee over the top was their higher (and fairer) offer on my trade. Their online trade value calculator is a good feature, since it allowed me to compare what they were offering with other online trade value calculators, as well as private and dealer sales prices for the same car. That made it easy. The staff was very friendly and helpful, particularly Julie.

Ericb7

18 de nov. de 2015

ery polite and professional. Answered any and all questions I have/had about the vehicle. Made my first car buying experience easy and painless. I have had experience with other sales professionals, all of which were pressuring and stressful. Chris was not pressuring at all and was very easy to talk to. He also continues to check in every few days which is greatly appreciated. I would recommend him to any friends or family that is buying their next car. He is the kind of Sales Representative to set the example.

Lindilu42

7 de nov. de 2015

Chris Dowling was wonderful! He programmed the screen, answered all questions, always very polite and helpful. Hope he is still there when we buy our next Honda! Glad to be back with the LEE HONDA family! Also very happy that I can have my new CR-V serviced at LEE Toyota in Topsham.

warden

28 de oct. de 2015

Initially we started to purchase a used vehicle from Lee GMC by trading in our 2007 Accord EX L. After a test drive my wife indicated that she would rather have a new Accord and that we should wait until the February sales. Within minutes of telling the GMC Sales Manager that we were no longer interested in the used vehicle, but rather a new Accord, Dave Clark, Honda Sales Manger called to tell us of the current 2015 Accord price reductions. Picked a vehicle online, met our Salesman, Chris Dowling, and proceeded with the sale. Knowing the Service department due to our 2007 Accord, we were confident that this was the proper thing to do. I purchased my first Honda from Lee in 1977, a Civic CVCC. Since then my wife has purchased from Lee Honda, again in 2007 the new Accord. Still the great Honda Team, although new faces, that make Lee Honda the place to buy.

Kathy T

28 de oct. de 2015

Very happy with the car, the price, and the customer service. Our sales rep was very fair and helpful. I would go back to Lee Honda for my next vehicle purchase.

Suzi38

25 de oct. de 2015

I wanted to trade my 2 1/2 year old Tucon because I was not happy with it. It was suggested to me by a friend that I try out the Honda CR-V so I made an appointment to see if it was something I was interested in and if I could get a good enough trade in to make it work. Alex Terrio was very nice. He offered me a cup of coffee while he did the paperwork and searched for a color car that I would like. Once he found one we went for a test drive and I fell in love with that car. When all was said and done, they gave me a good offer on the Tucon and I was able to drive home in the beautiful Honda CR-V. Many thanks to Alex Terrio.

Meredith

5 de oct. de 2015

I dealt with two people at Lee Honda: Julie was my sales rep and she was great. She was efficient and knowledgable and she took plenty of time to help me understand all the electronics in my new car, helped me set up my speed dials in Bluetooth and helped me over the phone over the next few days when I had additional questions.The other person I delt with (I'm sorry I can't remember her name) is the woman who very much wanted me to trade in my 2013 CR-V and kind of talked me into buying the new car. She was very tenacious but she was polite and pleasant and I liked dealing with her.The reason i was easily persuaded to buy a new car from Lee Honda is that I bought a car from them several years ago and I loved their service department. I live in Searsport and there are Honda dealers closer to my home, but it is worth driving to Auburn to deal with Lee Honda's service department.

Susan

5 de oct. de 2015

Immediately felt at ease from my very 1st phone conversation, to being introduced to the sales staff. Knowledgable and helpful above and BEYOND! Competitive, without the "pressure" that gets so wearisome. Will return and recommend this dealership without hesitation. Thank you for a pleasant experience.

MariaPete

29 de sep. de 2015

Just for starters one of my absolute favorite Verizon reps was found working for Lee Honda. As soon as my husband and I pulled in, Eric Colbath, came walking toward us. New to the position at Lee, but extremely bright regarding all of the questions we had for him about the Honda CRV EX model. I gave him my 3 "must haves" in a vehicle, he showed us the way, we test drove the car, and the rest of the purchasing process went so smoothly that it felt like I was in a dream. I have owned many cars and have never has such a smooth car buying and trading process ever. Eric, Ed, and Chris Beck were solid, never pushy, and extremely helpful. Not to mention they were all super easy to talk to. They all became like instant friends and I would not hesitate to refer ANYONE their way. In fact, GO! Trade in your vehicle if you need to for a very comfortable and reliable Honda! I was a Toyota girl but not anymore... Love, love, love this dealership and Eric Colbath, you are the best!

Linda

26 de sep. de 2015

I purchased my new Honda HRV four days ago and am very happy with the vehicle and with the dealership. The vehicle was delayed in transit but Jim Fournier kept me informed of due dates as they changed. He made the process easy for me, including staying late to allow me to complete the sale after work. He was very helpful in getting the electronics set up, somewhere around 7:30 PM, when we were both tired!

timhagelin

22 de sep. de 2015

Jim Fornier was professional, efficient, and attentive. Sales manager made a good deal on my Accord Hybrid. I would definitely go back to Lee; good sales and good customer care.

dstauffer

11 de ago. de 2015

Chris Dowling was a joy to work with. We walked into Lee Honda thinking we would buy a different kind of car we had just looked at in a different dealership, but Chris very patiently pointed out the advantages of the CR-V and was able to come up with enough financial incentives to make our decision an easy one. No high pressure or financial tricks. He just gave us the information and waited for us to make our decision. Chris is a very personable and capable salesperson

rpowell122

7 de ago. de 2015

We had the pleasure of working with Jim Fournier. He is a seasoned veteran in the auto business. Extremely knowledgable with his product line & was able to answer any question. We had a relaxed no pressure negotiation. When it came to delivery, Jim made sure every detail of the vehicle was spotless. Now we are enjoying our new 2016 Pilot Touring. Loved our 2013 Pilot EXL. The 2016 has more horse power, 9 speed automatic transmission & 20" rims. Greater fuel economy, major improvement in soundproofing & handling. Honda has a real winner this year. Thank you Jim, it was a pleasure working with you.Ron & Marge Powell

CRV

3 de ago. de 2015

Chris was wonderful to work with. He was very thorough, patient, and professional. He has already checked in with me and offered to help if I have any follow-up questions. I highly recommend him!

Elisabeth

24 de jul. de 2015

Just bought a Honda HR-V form Alex Terrio at Lee. Alex was very easy to deal with and he was knowledgeable about the HR-V even though it is a brand new model. One of my concerns was whether I could get a kayak roof rack for the vehicle from a rack manufacturer. Because it is such a new car, it takes awhile for manufacturers to decide if they can rack it. Alex worked hard to chase down my rack options for me. He also was aggressive about finding the vehicle I wanted and doing a swap to get it to Maine for me. HR-V's are in short supply and high demand!Before I left the lot, Alex paired my iPhone with the car so I can use it through the car audio, customized a number of options for me and generally explained all the electronics to me. Very appreciated. This is my first car with so many bells and whistles. This is my third vehicle from Lee Honda and I have always found them to be good on pricing. They also have access to really good financing terms.

Cindy

21 de jul. de 2015

I want to thank Jim Fournier for going above and beyond to make buying a CRV happen, I got everything I wanted as Jim asked me what do you want in your CRV never been asked that before. Jim made this so fun we love his personality. I can't say enough about how great Jim is keep him on board till he's ready to retire cause I will be back a few more times before that happens I hope:) thank you to Lee and Jim, I also want to thank Chris in finance he is great too. Have a great day!!! Cindy Allard

Grammy of one

20 de jul. de 2015

We loved our friend's Honda Odyssey - the comfort of the seats, the ride, the "standard" equipment and the space. I looked online for prices of the Odyssey and from that search, I received an email from Lee Honda. They made an appointment for us to meet with Ed G. and upon our arrival at the showroom, Alex Terrio met us at our truck, introduced himself and said he would introduce us to Ed. Ed said Alex would show us whatever vehicles we wanted to see. Alex was great. He listened to our wants, needs and questions without interruption. He gave us the ins and outs of every trim of the Odyssey to make our choice of vehicle to try less cumbersome. When he told us the colors we had to choose from, I immediately wanted to try the Deep Cherry Pearl. What a beautiful van! After our test drive, it was time for us to pick up our grandson so we needed to leave the dealership without making a decision. Alex and Dave were very understanding and did not pressure us to make a hasty decision. I am certain that they would have loved to have us say yes and take the van that very day but they did not pressure us. I contacted Dave the next day regarding our trade in and we spoke with Alex several times throughout the day. We were visiting other dealerships to see what they had to compare to the Odyssey. Dave even called on my cell phone while we were in the parking lot of another dealership! After that discussion, we left the dealership we were at and returned home with our decision made. Many more conversations with Alex and Chris that evening lead us to decide to pick up the van the next day. No one ever pressured us or showed any sign of irritation with our questions and concerns. That is the reason we chose Lee Honda. Alex, you were very professional and very helpful and that was appreciated. Dave, Ed, Chris and Richard (I think), you were very understanding of our situation, professional and helpful. Thanks to all of you, we are now driving our new, Deep Cherry Pearl Honda Odyssey! Thank you is understated for all you have done. Alex, we will send any business we can to you. You deserve it! Your treatment of us was outstanding! Carol Grover

Happy Customer

26 de jun. de 2015

There are not enough words to express how much I appreciate and thank the team at Lee Honda in Auburn for what they did for me to put me into a Honda CRV that I absolutely love. Jim Fournier is the most compassionate, helpful and knowledgeable salesman I have ever dealt with. The team went beyond expectations I had when I walked into that showroom that day. I will highly recommend Lee Honda in Auburn and I will also HIGHLY recommend Jim Fournier as their salesman. My experience at Lee Honda in Auburn was the BEST. I will never buy another vehicle from any other dealership. You have a very HAPPY customer here. Thank you very much!!!!

Arniepen

11 de jun. de 2015

Jim Fournier was very professional to deal with. He answered all our questions and made us feel very at ease. Follow up has been great also. We are now on our sixth Honda lease, love it!

lmarsh412

11 de jun. de 2015

Tommy did a great job in showing us the CRV we were interested in. I felt no pressure which had been my concern as we had moved here recently from NH and I had dealt with the Gerrish Honda for a long time. I was very happy with the process and look forward to working with their service department who I hope will also live up to the standards I expect.

Bonenfant14

28 de may. de 2015

Christopher Dowling was very easy to work with. He was not pushy as some salesman can be. He was interested in what I wanted to see myself in, not just meeting his quota for the month. Definitely the guy I will go to with the purchase of my next car.

lauraelizab68

26 de may. de 2015

Alex was very professional and knew the car I was buying very well. He took care of the paperwork quickly and efficiently knowing I didn't want to hang out for hours. The gentlemen who took care of the finance paperwork was exceptional. Friendly and professional!

Hondaguy

21 de may. de 2015

Tommy Birkbeck made my trade to a Honda CRV a very positive experience. He explained everything about the car and at no time did he pressure me to buy. He could have been sitting in my living room he put me so much at ease. Spending so much on a vehicle can be stressful as you probably know, but not with Tommy at Lee Honda in Auburn. I sincerely recommend that anyone considering a Honda see Tommy.; Thank you.

dkh

21 de abr. de 2015

Jim is great I trust him and have only used in since 2001 I believe. He is efficient kind and attentive. He looks out for my interest and is not pushy but works with you to help you find what you want.

Amyjeanne

14 de abr. de 2015

Well, Iv been doing business with this dealer ship for the past 14 years, when it came time where i had to get another car.. i looked everywhere online but .I new of course I would be dealing with Lee Honda. I think my buying experience was wonderful!! No pressure.. all smiles as soon as you walk through there front door, Blake Laughlin , I found very personable , and Knowledgeable about the Honda CRV., and truly cared for my decision, along with my satisfactory !! So glad Im staying with lee Honda in Auburn. And of course that goes for the service department as well, they treat you like family..

splask

23 de mar. de 2015

Alex Terrio of Lee Honda was a joy to work with when buying our new CR-V. He took the time to explain all of the options available and kept us within our budget. He was very knowledgeable and answered all of our questions. I would not hesitate to recommend Lee Honda or Alex to anyone looking to buy a vehicle.

amh02140

9 de mar. de 2015

Christopher Dowling should great interest in providing the best option for me. this was my first time buying a car and he was amazing! They gave me the carfax without hesitation and made me feel confident in my decision.

bsnowman

9 de mar. de 2015

Jim Fournier couldn't have done more to find me exactly the car I was looking for. It took a while but the patience and perseverance payed off. The price stayed within budget and the van had the features I asked for. I couldn't be happier.

malembo13

5 de mar. de 2015

Ken Marr of Lee Honda Auburn was extremely helpful and patient with us when we were deciding to lease a vehicle. He didn't pressure us into a sale or anything we were uncomfortable with and gave us time to make a decision. He was quick in returning our calls and answering any questions we had. When we got the vehicle, he gave us a thorough run down of everything and made sure we understood the car. He also gave us his personal cell phone and told us to call him anytime with any questions. I would recommend Ken to anyone interested in a Honda.

04258

28 de feb. de 2015

Working with Stacy and Alex was a good experience. They helped me select a vehicle that would meet my needs and my budget. Although when I came into the Dealership I was not looking to purchase a used vehicle the one they selected for me to review has more than met my needs. I am enjoying my Camry. Thank you Alex and Stacy.

rating

15 de feb. de 2015

Ken Marr of Lee Honda Auburn provided great customer service during our recent research and purchase of a CRV. After showing us the vehicle's features and answering our questions, Ken left it to us to make a decision in our own time instead of pestering and pressuring us. He promptly responded to our follow-up questions. We highly recommend contacting Ken if you are considering buying a Honda.

katdev

1 de nov. de 2014

Alex Terrio was a wonderful salesman, very helpful in helping me select a car with the features I wanted. He was very respectful and not at all pushy when I declined other features I didn't need. All in all, a smooth, enjoyable experience.

Honda19

30 de sep. de 2014

Daniel was an outstanding sales rep. He knew every thing about my Honda Fit. He took lots of time to go over all the features of the car in the manual and in person. He knew all about the engine and safety features which sold me on the car. He knew every button in the car and all the answers to my questions without hesitation. Daniel was also very patient with my toddler while we were being interrupted doing paperwork and learning about the car. I also received a follow up email and phone call to see how I was doing and if I had any additional questions. I am also very happy with the financial rep, Chris. He constantly kept my budget in mind while crunching numbers. He was also very personable and down to earth. I am very happy with my experience buying from Lee Honda.

tdgreen

29 de jul. de 2014

My husband and I were interested in leasing a Honda Accord. We had some questions and Ed Giroux pointed us in Jim Fourniers' direction. He was very informative and friendly. We were very happy with the service and at the end of our lease we will be back to see Jim for another Honda Accord!

dot.mynahan

28 de jul. de 2014

I was vacationing in Maine when the power locks, windows and alarm stopped working on my 2011 Ridgeline. I showed up before 7 am on a Monday morning without an appointment. Pete Dumas explained that they were very busy but he would try to squeeze me in that day. I had a partially open window that I couldn't close and heavy rains were expected that day. I told him I would wait it out because I really didn't have another option. Much to my surprise he squeezed me in within a few hours! They found a bad connection on the master switch, replaced it, and I was off and running. While I waited in the Customer Service Lounge, the shuttle driver offered to take me anywhere I needed to go. Pete checked in a few times as well. I would highly recommend this dealer and their personnel! Great customer service! I can understand why they've received other stellar reviews.

Charlie Swett

6 de jul. de 2014

Have purchased 3 Honda from Lee, 2 Accords and 1 CRV. I like doing business with them and always get my service completed by them.

Newcarowner

16 de jun. de 2014

Great first time buying experience. Very friendly staff got just what I wanted. Jim Fournier was great to work with very helpful and knowledgeable. Would recommend and him to anyone looking for car!

KportGeorge

28 de ago. de 2013

I had visited one other Honda dealer and was totally turned off. I read reviews online of Lee Honda as well as others and Decided to give Lee a try. We were reluctant as neither my wife nor I like the games that many auto dealers play. Ken greeted us when we arrived. He was low key and very professional. This was one of the best auto buying experiences we have ever had. When it came time to negotiate our trade in Ken gave us an offer. When we expressed our thoughts he went and got Ed who was the decision maker. Most dealers never put you in front of the decision maker, they have the salesperson walking back and forth while making you wait and wait.The professionalism of this dealer was very appreciated. If we purchase another Honda we will certainly make sure to go to Lee.By the way, Lee Honda was well over an hour drive for us. The closest Honda dealer is 20 minutes away but we couldn't deal with the circus atmosphere or the salesperson's annoying personality.Thanks, Ken and Ed. (Chris did a great job as well)

f104404

5 de ago. de 2013

I bought my 2004 Accord through Jim Fournier and when it came time to purchase a CRV for my wife Penny, I contacted Jim to take a test drive and discuss the vehicle's features and to compare it to the Toyota RAV and Subaru Forester. Jim presented us with a side by side comparison of the three vehicles, comparing features and options. A very professional presentation. Subsequently, my wife decided that she didn't want to consider any of the other vehicles and desired to purchase the CRV. I requested a quote from Jim and also from Prime Honda and Berlin City Honda. All three dealership's "out the door price" were within $104 of one another. We agreed to purchase the vehicle at Lee due to my previous experience when purchasing the 2004 Accord. During the delivery process, I discovered that the "out the door price" I had been quoted by Darren (sales manager) was higher than the contract price. Apparently he and I had a miscomunication of pricing over the phone. Darren graciously agreed to honor the price I believed we had agreed upon. During our phone negotiations, he had also agreed to give us a 32" TV set with the purchase and he also kept that promise even though the contract price was lower than he thought we agreed upon. Penny and I were very pleased with Darren's willingness to admit that there had been a miscomunication between him and me and that he would honor the price that I believed was agreed upon. I believe that another sales manager, from a different dealership, may have tried to force us to accept the higher price. We are extremely pleased with our purchase experience at Lee Honda and would recommend Lee Honda and Jim Fournier to anyone that might express an interest in the purchase of a new or used auto.

SScalise

3 de abr. de 2013

My engine light was on for quite a while before I finally broke down and took my Honda Civic Hybrid to a local Honda dealer in Southern Maine. There I was told that the integrated motor needed to be replaced, to the tune of $3000. and that the part would not be under warranty. I called four other Honda dealers, two in NH and two north of Portland, Maine. Ryan at Lee Honda in Auburn, Maine was able to offer me the best price for the work (I could save $300. if I was willing to drive 100 miles round trip). Ryan was also the only customer service rep who asked me if my car was drivable and if I needed a car to get around. He got back to me promptly (within an hour, some of the other dealers it was over a day) and was kind and patient with me through out the whole process of getting the work done. Every dealer had the same message for me; the work was not under warranty. Ryan called me, after I had given him a deposit for the part, to tell me he had some really good news for me.....'really good news for me' is an understatement! He said he had to reimburse me for the deposit, because the work WAS under warranty! After 4 other dealers had told me that the work was not under warranty, Ryan was able to speak with Honda and get the work covered under warranty. When the integrated motor was replaced it was also found that the catalytic converter needed to be replaced. Ryan was able to get that replaced under warranty too! In all I am guessing that Ryan was able to save me over $6000. Not too shabby!So many other things happened with this whole motor replacement. I had scheduled the work to get done and expected to get a rental for the day (small price considering how much Ryan was saving me). Ryan was able to get the rental covered. When I found out the catalytic converter needed to be replaced that meant another trip to Auburn. That day I had planned to wait for the car. Unfortunately, the wrong catalytic converter was sent. Ryan was able to get me a rental so that I could leave my car over night and have the work done the next day. Ryan saved me a third trip to Auburn when he offered to drive my car to my work and leave it for me in Portland! I mean absolutely insanely awesome customer service!The 'great' option doesn't begin to express how fabulous I feel about my experience with Ryan at Lee. Ryan really went the extra mile. I would recommend that anyone contact him for their Honda work. He really made everything very easy and manageable when it could have been a nightmare.

Don1955

31 de mar. de 2013

Bought the wife a 2012 Honda civic thru Jim Fournier in December.went back in march and bought a 2013 Honda civic for me.Would recommend lee honda and Jim Fournier to anyone that is looking for a new honda.

CoreyProvencher

18 de feb. de 2013

MATTHEW REYNOLDS was more than helpful. We got into the Honda Pilot with no problems. Payments were exactly what we wanted and we got a Great trade in value. Matt was not pushy and respected professional boundaries, unlike most salesmen.

mgwlinski

25 de ene. de 2013

While in having our Honda Insigth serviced, I was looking around in the showroom. Kenn came over and asked if he could help. I said we weren't ready to buy a new vehicle yet but was interested in trading in one of our Insigths for a little large vehicle so we could haul our kyaks and a small trailer. He spent a good 45 minutes showing me the vehicle and explaining the different features. He asked to keep him in mind when we were ready to trade. That nigth, I went on line to compare prices in the local area. Lee's web page was extremely easy to use. I sent foa quote and trade in. Laura got back to me that next morning and thinking it over we decided to trade now instead of later this year. I have always have our vehicles serviced at Lee's. The manager, Pete, has always given me great service and I have never had an issue with any of their work. The service is one reason we decided to stay with a Hoda and because of our great service record with Lee's decided to stay with lee's dor our new vehicle.

Jim Mayer

12 de nov. de 2012

I have bougt over 15 cars from this dealership and have never been disappointed. Jim Fournier handles all my transactions. He is prompt, friendly and knowledgeable. I am always confident I have been giveva fair deal and do not have to work to get it done.

Moosik

29 de oct. de 2012

Very pleased with the purchase process. I felt I was getting a good deal... and straight talk.We are very impressed with all the thoughtful details that were incorporated into the CR V.

Patty B

18 de oct. de 2012

Other than the problem with our trade, this was the best experience we've ever had purchasing a vehicle. As we all know, purchasing a new vehicle can be very stressful, but this purchase was as smooth as it could be. We did have issues with our trade,but as far as the purchase and sales representative, this was by far the best sales experience we've ever had. Phil is very knowledgeable about the Ridgeline. He took his time showing us the inside and outside of the vehicle and showed us how to operate the equipment. Phil drove to Saco to show us the vehicle and then delivered the truck to our home (a couple of times). Phil was very professional with us and he provides a very comfortable approach to selling vehicles. He makes himself available via phone and e-mail 24/7 which is very helpful with our busy life style. I would recommend (and we have recommended him) to family and friends that are interested in purchasing a vehicle. I/we would have given him a score of 10 had we gotten more money on our trade.

erniepotz

15 de sep. de 2012

matt did a great job of taking us for a test drive in the vehicle.also was very informative about features of the car and was able to explainthem to our satisfaction. when we took delivery of the car matt was helpfulwith our dogs and the car was in great condition inside and out.also no one was trying to sell us one of the useless extended warrantiesthat most dealers push.

Susan Hess

5 de jun. de 2012

I was recommended to Lee Honda by Lee Toyota in Topsham. Joe Day was very helpful in this regard. I was greeted in Auburn and received a thorough understanding of my concerns and wishes, given options, reviewed aspect of lease verses purchase, and was very pleased with all aspects of Phil and Ed Gerow, the manager. Phil has also followed up via phone regarding my experience with the car thus far.

blanctot

26 de feb. de 2012

Rob went out of his way to take care of me. He also left word with a slaes person to call me when he can in on Thursady.

wrobichaud

9 de ene. de 2012

Jim was fabulous. He worked with me to find a car to meet my needs (fit me great dane) and my budget. He showed me several cars and made sure I was completely satisfied. I will come back the next time I need a car!

myxemail

24 de jul. de 2011

Matthew was very friendly and helpful. He displayed tremendous knowledge of the cars that I was shown and asnwered all questions that I asked. Matthew is also extremely polite and respectful and I will be glad to do business with matthew again.Michael TribouAuburn

scrane

27 de jun. de 2011

MR.Pierce always greets me,and unless I come in for something odd ball, he asks" the usual today?". Now that is PERSONAL ATTENTION. The dealer stocks most commonparts. The prices I feel are reasonable.

patpel

11 de jun. de 2011

Matthew, who was my salesman, was a lovely young man, who had great selling skills. He was an excellent listener, patient, had good product knowledge, was very accommodating and kept in touch with me throughout the process, both during and after the sale. Phil, the finance manager, was a clear and concise communicator and very helpful with information. He was pleasant, personable, and knowledgeable. Car buying can be a stressful process, but they made it very easy! I would definitely recommend this dealership!

jmpage

8 de jun. de 2011

The entire team at Lee Honda was fabulous to deal with. So fabulous, that we bought two cars from them at the same time! They were aggressive with their pricing and made the deals happen! A very pleasurable experience from start to finish! That cannot often be said about car shopping!

tracyrem

1 de jun. de 2011

Words can't honestly express how impressed I was with working with Darren Dillingham. He was so patient in trying to help me find the right car that he even sent me many text messages to keep me updated with things over the weekend!! I have never seen that before. You can tell he loves his job and loves to help people when he goes above and beyond what he is required to do. He had a great personality and made it so easy to talk to and I knew that he was a true and sincere person. I felt like I developed a great relationship with Darren, so much so that I felt like he was taking good care of me and putting me in a car that was right for me and my family. I honestly feel like I should be adding him to our Christmas card list this year. :o) He was great in explaining every detail of my new car and he even put my son's child seat in for me. You don't see true gentlemen like that much anymore. I would also have to say that Tom Farnham was a pleasure to work with as well and I thank him so much for making it possible for me to drive away with a new Honda Civic. Just like Darren, he had an awesome personality that made me feel welcomed and comfortable from the start. Lee Honda has a great team and they should be very pleased to have such great people like Darren and Tom as part of their company. Thanks again, you guys are awesome!!!

Michael Managliotis

15 de may. de 2011

Had a pretty good experience at Lee. Just be careful when working the numbers with them. I have a feeling that they try to tell everyone that they are getting a special price... When really you have to go back and forth with them a while before it actually is true.

Norm Couture

12 de may. de 2011

Darren Dillingham was introduced to us by the sales manager. He answered all our questions,let us test drive the new odyssey ex-l. Negotiations were somewhat difficult at first, but Darren persisted with sales manager and beyond, and his efforts earned him our business. Upon picking up our new van, Darren took quite a bit of time to explain all the features of our new van, and answered all our questions. We would highly recommend Darren to friends and family.Norm and Pauline Couture

E.Marcus

22 de abr. de 2011

I came in knowing what I wanted with a price agreed on through an internet exchange. They were a little fuzzy with the numbers until I showed them a print out of the offer I had received from their internet salesperson and then everything was smooth sailing. They found the vehicle I wanted quickly, were not hard sell on options, and were very friendly. I am partial to the Lee Auto group also because the Lee family is involved in the Maine community and supports local causes that I advocate.

tracyrexford

21 de abr. de 2011

Excellent to speak with over the phone, prompt reply to e-mail and provided written items when requested. Got a great deal, car delivered within 3 days of first talking and all communicated with each other. We made a deal on e-mail, it was accepted and then discussed accessories and got a great warranty, then wrapped up numbers and it was at the house the next morning. Love the new Honda Fit and couldn't be happier about our experience. Will highly recommend others take another look, go out of town and visit Lee Auto (or do like we did and buy it on the phone-we never had to step into a dealership and worked with the absolute best). Excellent!

TPillsbury

15 de abr. de 2011

Although we had a longer wait than anticipated to be assisted...Our experience at Lee was a very positive one! Matt was great to work with. He answered all our questions - if he didn't have the answer, he went and spoke with someone and got our answers. He was very pleasant and did not pressure us into anything. He listened to what we had to say and was able to easily accomodate us. The price was originally not to our liking; however, Matt and his manager sat down with us and helped work out an acceptable term and payment amount. I/We really appreciated the fact that they were willing to negotiate the final price and options!They worked out a very reasonable trade-in for our Nissan Maxima and made the whole purchasing process pretty painless! We set up a time to come in and pick up the car the next day and we love our new 2011 Honda Civic LX-S AT! We are really looking forward to getting a much better gas mileage in this period of exorbitant gas prices!I/We would recommend LEE to anyone looking for a new car!Thank you Matt!

cnptrb

13 de abr. de 2011

We gave this review an Excellent rating because this was by far the most pleasant experience we've had purchasing a vehicle. We will definitely recommend you to anyone we know that might be looking for a vehicle. Jason was highly professional in a very personal way. Keep up the good work!!!My daughter has done business with Lee Auto for years & it was her satisfaction that made us drop in & check you out. So glad we did.

mmbetts

11 de abr. de 2011

Brought my 1998 CRV in for repairs, but it was in such bad shape, structurally, that it quickly became obvious that it wasn't worth repairing. That was not what I'd planned on hearing, but I believe and trust the service manager. I hadn't planned on buying a new car either, but it felt like the right thing to do. Drove home the next day in a 2011 CRV, and now I couldn't be happier. Although the experience of learning that one's faithful old vehicle isn't safe to drive, won't pass inspection, and would require major expenditures just to make it roadworthy isn't a lot of fun, the sales staff at Lee Honda were understanding and helpful. Darren Dillingham was friendly, low key, pleasant, knowledgeable, and patient. I had all the time I needed to ask questions, review information, learn about options, make my decision.Buying a new car can feel overwhelming; the paperwork alone is daunting. It is a pleasure to be helped through all the steps in a non-pressured manner, to feel as though I'm in good hands, to have faith in both the Lee Honda staff and the product itself. I bought my 1998 CRV from Lee; if I ever buy another car, it, too, will come from Lee. No doubt about it. By the way, my "friendliness rating" of 4, not 5, is intended to be positive. I was not overwhelmed with hearty friendliness. And that's a very good thing. I was pleasantly treated with respect and openness, but nobody tried to be my best buddy. Thanks.

gregulation

6 de abr. de 2011

I had a totally positive experience at Lee Honda in Auburn, Maine. I wasn't sure about several things, including whether I was going to go for a lease or to just buy straight up. Luckily, I came at a time when Honda was offering great lease deals. Matt helped me with every question and concern I had and I am now happily driving a 2011 Honda Civic Coupe.

HonduhMan

30 de mar. de 2011

My girlfriend and I looked at Lee Nissan for a Rogue but then decided on buying a Honda CR-V. Preston at Lee Nissan could not help us any longer since we were changing makes of vehicle. He handed us off to Seth at Lee Honda. Right from the start Seth was very personable. He was more than welcoming and very friendly. He was excellent to work with and gave us the time we required to make decisions (new or used, options package, how much to put down, etc). Seth made the car buying experience very pleasurable and stress-free. I would absolutely recommend Seth to anyone looking buy a vehicle from Lee Honda in Auburn. The only negative thing I have to say about Lee Honda and the only reason I answered "good" on overall experience is: A few days after buying the new vehicle we noticed some spots on the roof that seemed to be residue from tape or some kind of glue. After calling the dealership and explaining what we found Seth called us back even thought it was his day off. He called as soon as he got the message saying we had a problem. He said that sometimes, during shipping of the vehicles, the glue that holds on the plastic covers to keep the vehicles safe sticks to the vehicles. We said we were an hour and a half from the dealership he said he would meet us at our earliest convenience. Remember, this is on his day off. We met him an hour and a half later and he had a rental car ready for us and said he would call as soon as he knew how long our vehicle would take to get cleaned. About an hour later he called us and said our car would be ready in just a few minutes. We picked it up and it looked perfect. I do not like the fact that our brand new vehicle had a blemish but I appreciate how it was handled. I was ready for a battle with the dealership since we had already put 200 miles on the vehicle and all of a sudden had a weird gunk on the top of the car. Seth made this situation his problem and not ours. A knowledgable salesman and a great person to purchase a vehicle from!

May6th

15 de mar. de 2011

Jim was my car salesman. He was absolutely customer service oriented. I was completely satisfied with his professionalism and work ethic. I walked in with a purpose and those purposes were met by Jim, Phil Lynch(finance)and Tom (Sales manager). Phil was professional and kind in the process of the loan signing and made sure to explain everything to me in detail. Tom worked with me to ensure I received the best deal possible. Jim explained all aspects of the vehicle with me and the owner's manual and made sure I completely understood all of it. Jim took the time to make sure that I was satisfied. He made me feel as though he truly cared about my experience at Lee Honda and I left with my car feeling like I had made the right decision and like I had been treated with the utmost respect and worth. Jim really went above and beyond to ensure that I had the best experience possible. He also made sure to reiterate that should I have any questions that I be sure to contact him anytime. I would absolutely buy another vechile from them. Thank you Jim! Thank you Phil and Thank you Tom!!

TLL

7 de mar. de 2011

I initially went to Lee Auto Mall looking for a certain make and model. They had one of these vehicles, but the price was more than I wanted to spend. Matt took all my requirements as far as year, price, miles and options. He kept in contact with me and looked until he found a vehicle for me, he really went the extra mile. When I decided this was the vehicle I wanted, I was not pressured to purchase immediately, Phil Lynch spoke with me about my options and I was a little leary, but was encouraged to research other options if that was what I wanted to do. I was not happy with what I was finding. When I called back and asked for their best deal for financing, I got a great deal, better than what I expected. At the time of purchase, Phil explained everything clearly, answered all questions and didn't put pressure on to purchase any extras. Overall, a Great Experience.

bwdjohn

21 de feb. de 2011

Jim made the buying process very easy, even the paperwork was done mostly by him. This is my 3rd new car from the same salesman. Great experiencePhil made the paperwork understandable and explained all my questions in a way I could understand. Great dealer. Betsy John

deerbrook99

18 de feb. de 2011

This was my first experience working with Lee Honda and it was exceptional. Everyone I came in contact with at Lee Honda was professional and service-oriented. Jim Fournier was great to work with and provided outstanding service throughout the process. I would recommend Lee Honda and Jim to anyone looking for a positive car-buying experience.

emangalam

11 de feb. de 2011

Our favorite part of this experience (other than getting a very nice new minivan) was meeting and dealing with Darren. He was down-to-earth, genuine, and accessible. He understood our financial situation and was a helpful go-between with the management and finance people. He understood our priorities (as a devoted father of two young children himself) and did not try to impose his own opinions on us. Most of all, he's just a nice guy. We will come back to Lee to work with Darren again at the end of our lease.

AmandaN123

10 de feb. de 2011

I had a great experience with Lee Honda. I went in to look at the used vehicles and worked with Dan Gagnon. He was personable and honest with me about price and was patient with me in exploring my options. I've been happy with my purchase since and my husband's next vehicle will be a Honda.

spenc4hire

4 de feb. de 2011

I am 46yrs old and having spent 21yr in the military and living all over the country, I can attest to having more than my share of ... less-than-pleasant car buying experiences. Lee Honda in Auburn, Maine wasn't one of them.From the Sales, Management and Finanace dept., I had a very friendly, helpful and knowledgable experience with their Staff. They treated me like an old friend and offered me a very fair deal for my trade-in and the purchase of the new Honda CRV I bought was very straight up with no hidden fees or charges. With the 1.9% Honda financing I am a very happy customer and would recomend that anyone from the New England states to go check them out on-line or in person.S.T.KaulbackGySgt USMC(Ret)

foxesx3

3 de feb. de 2011

I have always purchased all of my Honda vehicles at Lee Honda & would never shop anywhere else.I am always treated with honesty & respect as well as receiving the best price.I would highly recommend Travis, Phil & all of the great sales staff at Lee Honda.

facation

2 de feb. de 2011

Awesome Dealership! Awesome salesman...Dan Gagnon! Would recommend Lee Honda to friensd, family and co-workers. Friendly, honest, down to earth salesman who was very, very helpful and answered all my concerns and questions about various vechicles I was interested in looking at. Thanks you!

John&Kat

1 de feb. de 2011

I leased a new Honda this year and was very pleased with the process. This was my first time ever buying/leasing a new vehicle, but the price was right and the service was great. Dan was a fantastic salesman and allowed me to feel comfortable throughout the process. I would defintely purchase a vehicle from him again and would absolutely refer him in the future.

iamru0923

1 de feb. de 2011

On Saturday I had made an appointment with Lee Honda to see if I could trade my civic in. I really wasn't expecting to walk away with a new car, but with Dan's help and the rest of the people at Lee Honda, I did. Dan was personable, he made me very comfortable and really listened to what I wanted. At no point in my sale did Dan ever push me into anything or make me feel pressured. I would definitely go through Dan and Lee again. Thank you

kristy111

31 de ene. de 2011

I had a car that I originally leased in another state, but after moving back to Maine, Dan and the rest of the team at Lee Honda really made me feel comfortable & secure with turning it in and setting up a new lease. They were very patient and helpful to me during the whole process, and I would definitely recommend Lee to any of my family or friends that are looking to purchase or lease in the future.

kkutchera

30 de ene. de 2011

I have driven a Honda Element (2003 with 160,000 mi) and cannot imagine driving anything else on the market right now. When I found out that 2011 was the last year, I reluctantly parted with my dependable car, feeling guilty as we've been through so much and so many miles together criss-crossing the country. I hike, bike, kayak, haul a couple of dogs around and the Element is absolutely the perfect vehicle for my lifestyle. And the conditions it has safely carried me through! White out blizzards with lightening on the high Colorado desert passes to feet and more feet of snow in the east, washboard roads in Utah, mud in ME.I was having service done at Lee Honda and noticed the 2011 were in, just thought I'd take a peek. Seth Blais was the salesman I met up with and he informed me of 2011 being the last year of the Element. He listened to me rant and rave patiently, let ME show him why the Element is such a unique and great car. Understood me as a fellow outdoorsperson. He was professional and fun to work with, I told him what I needed and essentially that's what I got. The transition took a week since I had to bring back the seats to the old Element, switch snowtires, remove a Sirius radio, auto starter, and take off a Yakima rack. He did all this for me. I live an hour away from the dealership and he made it easy as pie. I love my new Element, still miss my old one with fond memories, and walked away feeling treated like a queen. And I felt I got a good deal on my new dream car. Seth, Phil and the crew there made the whole process painless and I can actually say - pleasant. When it comes to trading my new Element which I hope will be years and years away, I hope Honda will have figured out they need a vehicle like it in their line-up. I hope Seth is still around to get me into it.

julieanntrainor

29 de ene. de 2011

Dan Ganon was a fantastic salespman! He is informative and friendly, and not pushy or arrogant. Lee Honda in Auburn is clean, well stocked, and easy to get to. I was impressed with the sales managers professionalism, and they had great deals and offers. I won't go anywhere else!

Gingerrae83

29 de ene. de 2011

Lee Honda is a absolute pleasure to work with. They made every effort to assure we were satisfied and well informed. I recommend Lee Honda of Auburn to anyone wanting an enjoyable car shopping experience. Everyone is friendly and very knowledgeable.

catttssss4u

29 de ene. de 2011

My husband & I purchased a new Honda CRV approximately 1 year ago, & have been very happy with this decision. Dan Gagnon was our salesman, & he was very professional and knowledgeable. We will definitely refer family and friends to this dealership & recommend Dan as the salesman.

Robert/Pat

28 de ene. de 2011

Darren pleasant to deal with. Very cooperative in every respect. Would recommendhis services to anyone. Been customer at Lee's for many years and have had thevery best attention and customer service. Peter Dumais is very much accomadating forall my past service and is also huge factor in my staying with Lee's Honda.

tfr3assoc

28 de ene. de 2011

I needed to replace my current vehicle for anorher vehicle - 4x4 pickup. I found several types including Lee Honda with a Ridge Line. I found Lee Honda had what I wanted - there sales people, service staff, and the vehicle I wanted - the Ridge Line.Thank you,Tom.

ccclpickett

28 de ene. de 2011

This is our 6th Honda CRV that we have purchased from this dealership and we have been very satisfied with the service they provide. Peter Dumais has been wonderful to us everytime we have had to have our CRV serviced and he is also the main reason why we keep purchasing from this dealership. Jim and Phil had our paperwork and information ready to help us complete the sale in a timely fashion.

tom.sealy

27 de ene. de 2011

Lee Honda was great! I was able to browse their selection without feeling like I was being pressured into anything. They answered my questions when asked, and let me think about my purchase without all of those annoying call backs. When I was ready my salesperson and Financing manager where very prompt and effective in getting me the deal I was looking for.Would I recommend them? Definitely yes, And I will be bringing them more business when I can Thanks Lee Honda I love the car!!

jktgogan22

27 de ene. de 2011

My husband and I just purchased our 3rd vehicle from Lee Honda Auburn. We worked with Jim Fournier all 3 times and have had great experiences! Everyone at Lee Honda Auburn is very trustworthy and I know every vehicle we buy there is one that is going to be dependable and last us for as long as we need and more! They always do their best to make sure we leave there with exactly what we were looking for. I highly recommend them to anyone. We plan on going to Lee Honda Auburn for any future vehicle purchases!

user2558

27 de ene. de 2011

Travis was extremely knowledgeable and thorough in his explanation of the features of the CR-7 that we wound up buying. He and the dealership are friendly and low-key with no heavy sales pressure. We have not yet needed to use the service department but we received an email from the service department after we bought the car welcoming us to the dealership. We got a used CR-7 with low miles in impeccable condition for a great price and are very happy with our purchase.

vavoom89

27 de ene. de 2011

Everything about my buying experience at Lee Honda was awesome. The staff is super friendly and they know their stuff. I didn't have very high expectations walking in but I was pleasantly surprised. They went above and beyond what I would have hoped for and I will definitely be coming back the next time around.

mrschiro25

26 de ene. de 2011

We have been purchasing at this dealership with this sales man for 15 years and have always had a very good experience. We wont shop any where else. The service department is quick, knowledgable, and worth the price. They always have my vehicle done when they say they will and the staff is very helpful.

klyn21

26 de ene. de 2011

Unbelievable service. Friendly employees. I was not pressured in any way and my needs were listened to. I was treated like a person, not a paycheck. I walked in not knowing what to expect. I have only dealt with a different dealership. A bad experience led me to LEE where the serice was top notch. They have earned a regular customer.

crbeadle

25 de ene. de 2011

In the past 5 years I have purchased one new Honda and leased one new Honda from this dealer. In each case the dealer had plenty of inventory of the models I wanted and was willing to accept a reasonable offer. Both of my purchases were from the same salesman, whom I found to be exceptional. This salesman has never put me through any of the all too typical sales manipulations that waste your time, frustrate you, and insult your intelligence. He has been a very honest, straight-shooting salesman, who knows the cars he sells thoroughly. Both of my car-buying experiences were a pleasure and I will definitely give preference to this dealer for any future purchases.

pgagne

25 de ene. de 2011

I love working with Jim Fournier at Lee Honda in Auburn! When I describe what I am looking for in a vehicle, he knows right where to go. He has chosen vehicles for me to test drive that fit my needs. I first purchased a Honda Odyssey from Jim, and when I was done being a "hockey mom", I no longer wanted to be a"minivan mom". Jim showed me the Honda Pilot which was perfect for me! He even found one that was Allstate Blue! (I'm an Allstate Agent) Jim is a joy to work with and I would recommend him to anyone!Patti GagneLewiston, Maine

kmichaud0604

25 de ene. de 2011

I leased a new 2010 Honda Civic in the fall of 2010. My experience with Lee Honda was a positive one. The staff is professional, friendly, positive and helpful. They made the whole process from start to finish easy. I am very happy with my new car. I have no problem recommending Lee Honda to any of my friends and family. They are great!

ldipier1

8 de ene. de 2011

Adam made it such a positive experience, with no effort on my part!! He brought the car that I was interested in to my house, I loved it! I never had to go the showroom,Adam brought all my paperwork to me and delivered the car. It was the easiest car I ever purchased!!

asher85

1 de nov. de 2010

Had an 11:00 appointment to get a key made and programmed and was delayed by a detour. I called to inform them I would be ten or fifteen minutes late and asked if I could still get the key made. I was told that it wouldn't be a problem if I was late that they could still do the key. I arrived twenty five minutes later (11:15) and was told I would now have to was until after lunch to get the key made, which I didn't have time to do which is why I called, even though I had just been told when I called that I could come in and they would still do the work for me. I wasted twenty five minutes to get to the dealership after I called plus another forty minutes to get back home. Very deceitful on their part. I guess they figured I would just wait since I was already there. Not only didn't I wait but will not be going back for anything or recommending them to anyone. I will go to another Honda dealer about the same distance away.

pduncan

26 de may. de 2010

Dealer fixed a small nick in the paint that happened on their lot that wasn't initially noticed at the time of purchase and they did a good job. The repair wasn't even noticable. Salesman was very helpful. Provided me with a courtesy car for the several days that the repairs took. Could possibly have gotten a better price elsewhere, but this dealer was closest to my home.

thbaker

7 de may. de 2010

One day I was thinking about needing to consider buying a new car, news to me anyway. The next day my husband said he thought he found a great deal on a 2007 Honda Accord with only 34,000 miles. It sounded too good to be true, but in less than two hours, on a Friday evening, the day after I thought I ought to start thinking about it, it was done! I drove my new used car home! Mike was awesome in explaining all the details during negotiations, he was also a great advocate for us. He came back with his managers offer, we counter offered without a lot of hope for success. Mike came back with Tom and a compromise was made. Mind you, this was all contingent on having our mechanic go through the car after the weekend. I still drove the car home.Phil stepped in the take care of the financial piece and he was great. He found a bank that would match my own banks lowest percentage rate, but not increase it when I increased the length of the loan. I was able to purchase a warantee, which is something I've never had on a vehicle before. Not only that, this car has the lowest miles of any of my previous cars. Phil explained the whole process as he took me through all the signatures and it was all done in little more than a half hour.Before I left that evening, 45 minutes after closing time, Mike contacted my insurance company and between the two of us we provided all the info. needed to change my car insurance from the old to the new. That's peace of mind, I normally have to do that on my own and wonder if I'm covered with the new car until a temporary card arrives in the mail.With all of this, you might think I paid way more than the car is worth, but I didn't. I probably paid a could thousand less than what it could have been sold for, and that with the warantee in the financed price. I would recommend Lee Honda in Auburn to anyone, they know how to provide excellent customer service!

mpalmer

4 de may. de 2010

I initially communicated with Dwayne Standish via email. He responded to my emails promptly and was able to answer all of my questions, but didn't follow up with any unnecessary emails or calls. Mike Moran worked with me during the final sale and was helpful explaining features of the car, and walking me through the buying process. All of the staff that I interacted with were pleasant, knowledgeable and helpful. There were no high pressured sales tactics and they were willing to privide a clear explanation and itemized list of any expenses.I would definitely recommend this dealership.

rpelletier19

19 de abr. de 2010

Working with Mike Moran was great. He gave great information and advice.We did not feel pressured to purchase a vehicle and we were able to work out a deal amicably. The only down side to the day was that we waited a long time to work out the financing.

ThayneBarb88

26 de mar. de 2010

We went in looking for a dependable used car. Michael Moran helped us find a car that went beyond our expectations (newer and with less gas mileage than the one we thought we wanted). He also helped us get a great price too! He was very helpful, courteous, friendly and understanding. We were very satisfied with our purchase and the service! Philip Lynch, who helped us with the financihing was very helpful too - he explained everything thoroughly.