Lara

11 de ago. de 2021

Bought my car from here and come back for maintenance. They are my go to place. Great staff. Great service. Always polite and they explain anything needed for your care very thoroughly. They are super fast too! I'm always surprised when they call me back so soon after I drop my care off. Highly recommended.

Kaitlyn Dodge

6 de sep. de 2021

UPDATE: I wish this was a good update but I'm lowering to one star. We ended up buying from them... And they proceeded to send our paperwork to the wrong department so it's infinitely lost and we have to resign it all. They send someone to our home, he can't find our house, then he doesn't know who needs to sign where so we do the best we can with no direction besides a few sticky notes and a person who doesn't know what we're signing. He leaves, comes back a second time unannounced saying we did need my husband to sign everything after all. An hour later we get a call saying it's still not all signed correctly and they have to send another person. I will never recommend that my friends or family purchase from this dealership, they're clearly so disorganized they can't call back people who are trying to purchase from them or process paperwork correctly. ORIGINAL: The team was great to start out with, but after leaving, they've followed up with me twice with the same questions, and still no answer on the offer I gave them. The second person that called me said there were no notes in the system from the previous call where I made my offer, so he would have to start from scratch and get back to me, and I never got a call back from that either. Now the car I wanted has sold so I'll have to search elsewhere and farther from home. They also offered me an embarrassingly low trade in offer, even the sales person agreed I could sell it myself for double.

Dale Churchward

3 de ago. de 2021

I have had both of my Hyundai's serviced at Lee Johnson. I have found the personnel to be very professional and very customer focused. The waiting area is nice, and in the past the snacks the beverages were great! I have always been happy with the work that was done and I have never seen them recommend work unless it was really needed. I have had multiple great experiences in getting my cars serviced here.

Andrew Craswell

29 de jul. de 2021

It's no wonder Lee Johnson Hyundai of Everett has such great reviews. I just had the opportunity to work with Dillon, and it was a seamless experience. I've had some really negative car buying experiences, and this was the polar opposite. Dillon and his manager were both helpful and completely transparent. I had been shopping for a Kona EV and even though there's short supply, Dillon was able to find me an outstanding deal on the lot. We worked out a fair price quickly, and I was given time to float it to other dealerships. Nobody could compete and I felt confident that I made the right choice purchasing the car. Before we finalized on the deal, Dillon provided a list of every fee, cost, and option available. There were no surprises and every dollar was accounted for by the time we finished. More than that, there weren't the mind games or sales tactics that I've experienced at other dealerships. I would 100% work with Dillon and the team again before anyone else.

Peter Shafer

18 de ago. de 2021

It's hard to get basic service questions answered. The chat function on the website ends up with a referral to call the phone number or a promise to get back with more information (but no one ever does). When asking a question on the phone the person wants to get rid of you as fast as he can. I know they are busy, but I am too, and just listening for a few seconds would save everyone time. They need to be reminded that they are in the business of service; you work for us, not the other way around.