Jen M

16 de sep. de 2016

Brandon did an awesome job with assisting me with my new car purchase, he was very patient and very knowledgable about all the vehicles I looked at.

julieprice

7 de sep. de 2016

We traded in our Toyota truck and bought a used Toyota Avalon. Easy transition. Brandon made sure that everything was in good working condition. He ended up putting in a new battery because the other wouldn't hold a charge. This is our fourth time using this dealership and we have always had a good experience.

Jeremy

30 de ago. de 2016

I purchased my Corolla from Brandon in May. He was very helpful and everything went fast and smooth, I highly recommend this dealership. I will definitely return when shopping for my next car.

Happymom

23 de ago. de 2016

We purchased a Toyota RAV4 after so much patience of our salesman Pedro. We spent several days test driving several cars. Finally after finding the right car, we were able to work out a sweet deal. Brian and Pedro were the definition of a pleasurable auto experience. I will recommend to all interested in purchasing a car to go to Legends Toyota.

jpoiodna

22 de ago. de 2016

As a first time new car buyer, I was very thorough in exploring the various dealerships in attempt to find the one that best suited my interests. Amongst the others, Legends Toyota stood out for their personable service with care and respect for both my person and my novice experience in the market. They were transparent about needing a profit-they are a business after all-but they approached it with a respect for my interest in negotiating the price to lowest point possible. Though probably not fully accurate, they were willing to show their invoice for the price they paid on the car and its accessories and they even opened up Kelly Blue Book, Edmunds, and TrueCar to prove that we had come to a fair price. Indeed, negotiation really never began until we had gone through resources and agreed on a fair price. Jesse Kapes, salesman I worked with, was quick to give me every detail on the car without requiring me asking for more depth. Even better he was one of the very few spoken too who fully respected my personal interest in the car for environmental reasons and not merely economical. He was fun, relatable, interested in me personally, and quick to tell a fun story. Most other salesman were concerned about simply the car and the cost whereas here I felt like the most important figure in the conversation. The sales manager, Shane Loya, was similarly considerate, far exceeding the care I received from any other sales manager. The process was smooth as our salesman, Jesse, was the single point of entry for everything and insured that we were walked through every piece of paperwork without any thrown at us. That everyone stayed after closing hours for me will not be forgotten. In essence, we were offered the best price from Legends, but even if they were off by a decent margin, they still would have been my choice for business. I will have this car for a number of years and when I need to go into the dealership for maintenance and future visits I want to talk to them. No other toyota dealer we visited carried this satisfaction.

mvogel

15 de ago. de 2016

I worked with Brandon to buy a vehicle. He was pleasant and accommodating for my needs. I would absolutely recommend him and plan to work with him again in the future.

hoffman1031

12 de ago. de 2016

We will forever buy our cars at Legends Toyota. They were fast, nice, efficient and got the job done quick. I traded in my vehicle and had nothing but a great experience. We dealt with Derrion who was great. He was knowledgable and very helpful. I have never had such an amazing experience with a car salesman before. I would highly recommend you check Derrion out at Legends Toyota.

cronides

8 de ago. de 2016

We had talked to a number of dealers for a few weeks shopping for a Camry for our son. We had all but decided to go with a competitor in the KC area, when my brother suggested talking to Legends, where he had a good buying experience before. We looked over their inventory and found what we were looking for and they priced it in our budget. As we were several hours away, we had to do a lot via email and Brandon was great updating us on everything we needed to secure financing before we drove up. Additionally, he followed up after the sale ensuring we got our licensing/title paperwork in time before my son had to head back to college.

Bltinkc

5 de ago. de 2016

Kevin Powell goes above and beyond to make sure i am very satisified with the services that needed to be completed and he does it everytime i work with him. He always explains everything that needs to be done and why. He is so professional and pleasant.

Heather

4 de ago. de 2016

Everyone was very friendly and helpful. We were originally looking at used 4Runners but after a few test drives and trips to the dealership to look at different models, we ended up finding a new 4Runner in the color we wanted for less than other dealer's used cars. The price negotiation process was much less stressful than what we had experienced with past car purchases at other places. Happy with our purchase.

Elizabeth

2 de ago. de 2016

So stopped by the dealership on a Monday night around 6:45 pm to test drive a 2016 Rav4 Hybrid, I really didn't think we would buy one that night but what a great experience we had. Pedro Habibi was our sales person and he did an outstanding job from the emails back and forth to our in store visit. He was friendly and kind, not too pushy, listened to what we wanted, where our concerns were, and what the bottom line was. Brian was brought in to finalize the deal and again great service, nice guy and didn't feel like I was getting taken advantage of at all. Decided to trade our 4 Runner when they offered a great price. So purchased a new car with trade in in less than 2 hours. How refreshing was that!! Also Duce came by to thank us for our purchase, very nice dealership!

Bryan Fishbaugh

2 de ago. de 2016

Great customer service experience. Was informative and work was done as described and on time. Kevin Powell was my service writer. Mechanics were friendly as well.

Bethlovescars

30 de jul. de 2016

Staff is professional and knowledgeable, from the service managers to the automotive technicians. Explain things in a simple way, diagnosing and repairing done in a quick and efficient manner. Customers are treated with respect. I have never felt as if Imwas getting a wrong diagnosis or the cost of the repair was unreasonable. Take your Toyota HERE.

Dpayne1

27 de jul. de 2016

Couldn't ask for anything better. This place is top notch from the sales department on through service and parts. Very glad I bought the truck here.

Mallory

21 de jul. de 2016

My husband and I recently purchased a Toyota 4Runner From Legends Toyota in Kansas City, KS. We worked with Sean Trapp and Ren Patterson and I have to say this was the best car buying experience we have ever had. When Sean walked out to greet us I thought okay, here we go again with another pushy car salesman, can we not just look without them being all over us, but it wasn't like that at all. He was great to work with and not the least bit pushy. In all honesty it felt more like hanging out with an old friend who was trying to help us find the right fit for our family and nothing like dealing with a typical car salesman. I can't say enough good things, the experience was second to none and I would recommend them in a heartbeat.

Luis

19 de jul. de 2016

Best car buying experience I have ever had! These guys are the absolute best. Their sales staff is second to none. they work with you no matter what your situation is and they take care of you like family. These guys bent over backwards to help my wife and I get into a vehicle and we will forever be grateful to them. If you're looking for a GREAT DEALERSHIP with no nonsense and people who will treat you with kindness and respect, this is the place to go. If you are looking for EXCELLENT customer service and support, this is the place to go! If you're looking for HONEST and TRUSTWORTHY sales staff, this is the place to go! Thanks to Casey Johnson, Shane Loya, Tanner Tolbert, Charlie Ross, and everyone else at the dealership for all your hard work and support. My family and I truly appreciate it and we will definitely come back when we need another vehicle.

Luis

19 de jul. de 2016

Best car buying experience I have ever had! These guys are the absolute best. Their sales staff is second to none. they work with you no matter what your situation is and they take care of you like family. These guys bent over backwards to help my wife and I get into a vehicle and we will forever be grateful to them. If you're looking for a GREAT DEALERSHIP with no nonsense and people who will treat you with kindness and respect, this is the place to go. If you are looking for EXCELLENT customer service and support, this is the place to go! If you're looking for HONEST and TRUSTWORTHY sales staff, this is the place to go! Thanks to Casey Johnson, Shane Loya, Tanner Tolbert, Charlie Ross, and everyone else at the dealership for all your hard work and support. My family and I truly appreciate it and we will definitely come back when we need another vehicle.

1964

17 de jul. de 2016

Legends Toyota and the sales staff are the reasons I purchased My 9thToyota great people and a great service department Jake does a great job on all follow-up questions

jmkc816

1 de jul. de 2016

This was my first time at the Legends Toyota. First and foremost, the dealership is gorgeous looking and the staff is very welcoming. My first car buying experience was awful to say the least. I ended up being upside down in a lease that thankfully these wonderful guys were able to get me out of with a reasonable deal. My salesman (Pedro) and sales manager (Jordan) made the whole car buying experience a positive for me with excellent service all around. I could not be happier with the vehicle I purchased, and they were so easy to work with. Plus, they were very friendly and there was no unpleasant surprises throughout the entire process. I will definitely be recommending anyone who asks to go to Legends Toyota. Thanks again! God bless!

TT34

27 de jun. de 2016

Made it a comfortable experience. We ended up leasing instead of buying used. Will consider using the dealership again.

Bmilburn10

25 de jun. de 2016

I've never bought a car before, but Jeff Creech at Ledgends helped me and my parents feel comfortable while Picking out which car and financial plan we wanted to do. He didn't try to sell us something we didn't want and wasn't trying to high ball us like other dealerships like Kia, Ford, and Honda did. They also weren't rude about my parents credit score which was a major flaw that Kia, Ford, and Honda had. The financing plan they offered was $50 lower than Honda and Ford, and almost $70 lower than Kia, and Toyota also beat them by $1000 on what was due at the signing. I really felt that Jeff wanted to help me get into a car that I could afford fresh out of graduating. I really appreciated the dealership and I'm extremely happy with my car. I will defnataly be buying my next car from Toyota and possibly Honda. Don't waste your time at Olathe Kia, Olathe Honda, or Olathe Ford. Stick with Toyota and Honda of Ledgends.

DOUGLAS R

18 de jun. de 2016

Looking at Tundras and within a minute Pedro Habibi was out in the heat asking how he could help me. He exemplifies the adage "early bird gets the worm". He was extremely professional and interacted with Tanner Tolbert, who was both fair and also professional to make me an acceptable proposal for my 2015 4Runner trade. I accepted their offer for my car and I bought my second Toyota from Legends and will continue to my association with this dealership. Tanner also went the extra mile in finding an interset rate that beat both a Toyota competitor's rate and my credit union's.Doug Hughes

Unhappy consumer

14 de jun. de 2016

On a recent visit to Legend's Toyota, I received what I consider unacceptable customer service. I believe I can thank Casey Johnson, Internet Sales, for that awful experience. I called and spoke to the General Manager, and his lack of care and professionalism astounded me! I will NEVER go back to this dealership. This review has been removed once already. They encourage reviews but, apparently only good ones. Provide better service and you'll get better reviews. We couldn't come to a "resolution", Duce, because you didn't offer one. Instead you suggested I take my business elsewhere. Which, I have and have encouraged everyone I know to do the same so they don't get crap service that I received.

shawn

31 de may. de 2016

Make sure the deal is in writing!Never received part promised.When told "Were not that kind of dealership!", when asked for receipt for after market product.Sure enough when part was expected to be in, I found out it was never ordered, "As Promised"On top of all that I was beat out of the $600+ part, that I was initially promised to be included on the new car deal.Tried to resolve prior to negative posting, but just told we made a mistake and never added it.Future business lost to this dealer, as will be referring friends/future purchases, to a mistake-free dealership

Iowamike

22 de may. de 2016

Brandon did an awesome job helping us find our car. We had very specific wants and he helped to get it done. No secret fees or gimmicks. Just a good deal.

sara

17 de may. de 2016

Brandon did a wonderful job working with us at legends will recommend in the future. worked with me online until we found the right vehicle and had everything ready to go when we got there.

Cherri Williams

10 de may. de 2016

I had a wonderful experience today at Legends Toyota. I was interested in a few pre-owned models, and was crushed to find out they were no longer available. Brandon Zatar worked with me via email for several days help me find the perfect vehicle, with affordable payments. Brandon made the entire process very easy and quick. He was well informed about all paperwork, the vehicle itself, and took time to thoroughly answer each of my many questions. This was my first experience with a dealership. Because of Brandon's knowledge and professional manner, my next vehicle purchase will be with Legends Toyota. I will also refer my family and friends to Legends Toyota to see Brandon for their purchases. Thank you for a truly great experience!

SoylentGreene

2 de may. de 2016

Brandon is one of the main reasons I will be buying my next vehicle from Legends. He made the purchase of my Tacoma enjoyable and almost pain free.

steven913

26 de abr. de 2016

Brandon and the whole team at Legends Toyota did a great job. This dealership came from a referral from a good friend in the car business. He had nothing to do with this particular dealership at all, but knew they had a great reputation. He wasn't wrong. They did a great job of educating me in a non pressure situation. I felt I received a fair price on the car I chose, and they did a great job from a customer service standpoint. I would recommend if your looking for a dealership to work with to give them a try.

DavidC

25 de abr. de 2016

Brandon Zatar was fantastic and made the new car buying experience easy and enjoyable. It took a few days to find our exact car, but Brandon and the staff keep us informed and were always upfront and honest. I got a great deal and I would start here for my next car purchase. Highly recommend!

Mike H

25 de abr. de 2016

I came in to look at a lightly used 4Runner. The used vehicle wasn't quite what I wanted, but Brandon worked with me to get an acceptable price on a new one. The negotiation process was straightforward, and the salesperson and manager provided clear terms along the way, which was refreshing. When they didn't have exactly what I wanted on the lot, they searched available stock at other dealers and in the pipeline to find a match. Front door to handshake deal was maybe 2 hours, much of which was just searching through the available inventory to find what I wanted. When the vehicle arrived, paperwork and vehicle prep was completed in about an hour and a half.

Ashton Guy

25 de abr. de 2016

Great experience from Brandon! Made the whole process fast and very easy without the typical headache most dealerships put you through when buying a car. Would highly recommended working with Legends Toyota and Brandon.

Michael Anaya

24 de abr. de 2016

Had a great experience at Legends Toyota Kaycee ( hope I spelled it correctly) did a great job, appreciate his patience and commitment to customer service.

Glover

18 de abr. de 2016

Brandon was very helpful in every way. Made this a great experience. Didn't feel pressured. Just an overall good experience. Highly recommend this dealership and salesman

Happydriver

13 de abr. de 2016

I was dreading buying a used car, only because of past experiences with car salesmen. I was pleasantly surprised from my first contact with Legends Toyota. To start, they respected my request for return calls only in the evenings. My emails were answered quickly and politely but they weren't pushy or overbearing. Working with everyone in person at the dealership was also pleasant. Not once did I encounter the "typical pushy salesman", I got great customer service and a great deal on a used car. I would recommend Legends Toyota to everyone, quality cars and employees.

TOM J

11 de abr. de 2016

I went to Legends Because I was looking for a 2015 Venza. They were discontinued last year but Legends still had two available. Brandon was very helpful and easy to work with. Everything went about as well as a new car purchase can, and I am satisfied with the details of the purchase. I would not hesitate to deal with Brandon again.

trucklady

10 de abr. de 2016

Salesman Brandon Zatar was very helpful during our used truck purchasing experience from this dealership. He understood what type truck we (an older couple) were interested in and worked with us and his management to finalize the purchase. We were pleased with his courtesy and appreciated his assistance. Several other employees at this dealership were also friendly and the entire facility was very neat and clean. The customer waiting lounge was great.

Tatum12

8 de abr. de 2016

My sales person Brandon Zatar was very helpful in our purchase of a new 2016 Prius! We were uncertain if we wanted the new body style, but Brandon helped with our decision with his knowledge and professionalism!

M Kedro

8 de abr. de 2016

Originally I began at another dealership. Once I knew what I wanted (color/features), I was told it wasn't available. Just to be sure, that night my husband sent out an inquiry to other dealers in the area. (This was late on a Sunday night.) Within an hour Jeff had responded to the email saying he was pretty sure he could get exactly what we wanted. The next day he confirmed that he had it, negotiated a deal through email, and proceeded to have it transferred to Legends. Two days later I was sitting in my beautiful new RAV. Apparently Jeff is a pro at hunting down exact vehicles! No part of the process was long, drawn out, or dramatic...just smooth sailing. Before leaving with my vehicle, Jeff set up my Bluetooth and walked me through the details of all the features - especially the digital package, which is extensive and a tad intimidating. He was very thorough and patient (I'm not a techie). Everyone we encountered was incredibly professional and personable. Less than a week after buying someone hit my passenger front door hard enough to leave a small dent. We contacted Jeff, he had me come in so their paint and dent guy could look at it. They were able to fix it immediately and the cost was extremely reasonable. Having such a first class facility to wait in helped the process too. As a side note, I had vacillated a lot between the Toyota RAV and the Honda CR-V. By the time I dealt with Jeff, I already knew what I wanted. However, my decision could have been easier because Legends owns both dealerships. I could have put the vehicles side by side for comparison. We are thoroughly impressed with Jeff and Legends Toyota.

rlopez813

8 de abr. de 2016

I was in the market for a used car and came into Legends Toyota not sure what to expect. As soon as I walked in, I was greeted with a smile and taken care of quite well. Jeff Creach worked with me and showed me various options for cars, took the time to answer all my questions and helped to find the perfect fit for me and the best deal at the price range I was looking at. Jeff was awesome the entire time, his patience was so valuable and his expertise was great. At the end of the day, I took home a new Toyota Camry based on my needs, costs, price and overall experience! You were all awesome and took great care of me. Especially Jeff, next time I'm in the market for a car, I know where to find you! Thanks!

4RunnerGuy

7 de abr. de 2016

I knew what I wanted to drive and purchase. My salesperson actually knew more than I had already researched further convincing me that the 4Runner was the one. These people make a real difference in the purchase experience. Thanks Legends! See you soon.BTW, my wife had a great experience as well!

becca

6 de abr. de 2016

On a recent visit to Legend's Toyota, I received the what I consider unacceptable customer service. I believe I can thank Casey Johnson, Internet Sales, for that awful experience

Lili

5 de abr. de 2016

Our experience in legends Toyota was great our sales person was Chris Farengo he was excellent very helpful and not pushy like others sales people. He when above and beyond to help us fine the truck we were looking for. My husband and I would highly recommend Chris and Legends Toyota for their next vehicle purchase.

Reviewer

2 de abr. de 2016

Pedro was knowledgeable and friendly. He didn't put pressure on me to buy anything, and was able to answer all my questions. The dealership also had great coffee.k

Chae So

31 de mar. de 2016

Went in for my 4th oil change and was again told about my air filter at 24k miles and needing an alignment had agreed to the air filter after reviewing the charges it was a cabin air filter and my tires were at 6 and 8 was confused due to the last visit they were all at 7 so I went to a one stop, free courtesy check and tires were all at 7 even and alignment checked good but my cabin filter was dirty and a plastic part of the belly pan was left off and was next to my battery so I took some pictures and called the dealership and had to wait for the service manager to return my call as I left and got home received a phone call from the service manager I told him about my visit and every time I was over spoken for the excuses on why they told me about the alignment and the tires so I had said he was being rude for cutting me out his response "ok you can speak now thought we were having a conversation " as stated I had pictures and a overall courtesy check that I could send him as I live 30 minutes away wanted me to drive to him what happened are we not caught up to do an email or even FaceTime to show you my concerns and documents very sad as I told him that I would not return and get a response I'm sorry to hear that dial tone

Dan1649

8 de mar. de 2016

Brandon was a no pressure sales guy, he is there for the customer first! I'm soon to be 60 years old and this was my best car buying experience by far.

Happy

8 de mar. de 2016

We have bought an new Avalon prior and this year our son bought a new 2015 toyota camary. We were at the dealership with him and Kyle is the finest salesman Kyle always answers all questions and gets the best deal for you. Thank you Kyle. The Memarian's

jo123

26 de feb. de 2016

Pedro went out of his way to make my experience at Legends Toyota a very pleasant experience. The test drive was handled in a professional manner. Pedro was well educated in sharing the features of the Camry LE. He was accessible and worked me through all the paper work with lightheartedness to ease the stress of the transaction. In the end, I drove away a happy customer.

Janece2016

26 de feb. de 2016

Brandon Zatar was super helpful. He really listened and kept me advised on the search for the right vehicle. Once we came in for a meeting we decided to go a different direction with they style of vehicle and he rolled with us. We took the test drive and he explained the features to us. We discovered he was very knowledgeable about all the vehicles and personable to boot. We fell in love with the Venza and made the deal. Everyone at the dealership was friendly and very helpful. It was late when we left the dealership, but we still got the best of care even though personnel were leaving to go home. If I had to sum it up ...our experience was excellent, professional and friendly.

Alan Green

24 de feb. de 2016

I saw a great looking 2005 Toyota Tundra for sale online at Legends Toyota and inquired about the availability. Brandon Zatar answered my questions and even sent me a link to a walk around video, which was a big help in deciding to trek 2 hours to test drive the 4x4. After my son and I arrived, Brandon took us on a great test drive route which showed off the truck really well. After returning to Legends and walking us through the vehicle, he took us inside to go over the items the dealership had repaired and replaced. While I was out going over the truck again, Brandon even entertained my son with the latest video game news. We negotiated our offers, going back and forth with the upper management, and after the smoke cleared, Brandon had gotten us an awesome deal, We weren't just a dollar sign to Legends Toyota. I think they may have even taken a hit to seal the deal. We purchased the truck, went home excited, and I drove the same trip the next day with my wife to bring the Tundra home. They had it waiting for us. Thanks Legends. Great experience and I love my truck.

C H

11 de feb. de 2016

We submitted an internet inquiry to Legends about a used 2012 Pruis four. Christopher Farengo responded within one business day. He was polite, professional, and knowledgeable. He answered all our questions and invited us out for a test drive. We shared out situation, our family had an accident, totaled our 2012 Prius four bought new from Legends, and were working with out insurance company on a settlement. We stopped by and took a test drive and vehicle was exactly as described. Upon reaching out insurance settlement, we reached out to Chris again with an offer. We were quickly able to reach a fair walk out the door price over the phone. Chris was great, helped us through the purchase process, and got us into the car we wanted for the agree upon price. Thanks Chris!

ettertamara

25 de ene. de 2016

I took my car here this past Saturday for help replacing my stolen key fob that Jay Wolfe Toyota didn't want to replace with my actual key. They inspected my brakes and told me that they were so bad that they would have to have me sign a waiver if I opted to not have them serviced. I told them that I'd already made an appt with some Total Car Care place that allows payment arrangements because I'd been tapped out after paying my $500 deductible to my insurance. The service member (Nick, I think) said ok, I'll be right back. A few minutes later, the service manger, Brian, came over and told me that he understood my financial constraints but that he could not, in good conscience, let me leave in my car with no brakes. He said he would work with me paying for the service and gave me an actionable plan that I could commit to. That service team proved that they truly do care about their customers at Legends Toyota.

HStainton

20 de ene. de 2016

We bought a 2003 Camry trade-in, great condition, great miles. Brandon was really helpful as I sought info before we came to visit. We came with our two young kids and everyone at the dealership was very accommodating and patient even when our kids no longer were... The expereince overall was great, though it was a busy saturday morning and the process took far longer than we had anticipated. But that seemed unusual to the day. Overall the process was transparent and the service friendly and knowledgeable.

chelled

20 de ene. de 2016

Great service and even better prices. We didn't even have appointment and arrived later in day. They stayed past hours to make the deal and send us away satisfied customers. Very knowlegable and friendly without being pushy. Great waiting area with tastey coffee machine and the best kids play area. I will send all my friends here. We drove almost 2 hrs away past 2 other toyota dealerships to buy from here based on online vehicle selection and prices and we were not disappointed. Best trade in values too.

new prius c owner

19 de ene. de 2016

Bought a new prius here from Pedro Habibi. Great deal and excellent service; they went above and beyond. Love the wating area coffee machine, and special kids area.

Benburnley

7 de ene. de 2016

Unlike some dealerships I visited, I did not feel like I was being pushed into making a deal I did not want to make. Brandon Zatar was very knowledgeable about the Tundra I purchased. He was able to answer every question I threw at him. Brandon dropped off my truck in my driveway the morning after purchase and explained how all of the features worked. He was pleasant and straight forward to work with.

Retired

29 de dic. de 2015

I'm a sixty-five year old woman who bought a used Honda from this dealership. I was expecting to walk out due to a 'bait and switch' or some other similar situation - as that is what I experienced at other dealerships that I had visited within the last month. Wow, was I ever surprised. I was not only treated with respect but I was given information that was truthful. In addition, I was given a fair price for my trade-in and a good price on the used vehicle that I purchased - there were no surprises. It was an extremely pleasant experience that I would recommend to other women of any age. Thank you.

Se2015

11 de dic. de 2015

Excellent experience. No pressure car buying and a smooth process throughout. Our sales person was great. We told him what we were looking for and he got it for us without trying to put us in something we didn't need or couldn't afford. Got us a good price and a great interest rate. Would do business with again.

Kathleen W.

5 de dic. de 2015

In all my (71) years I have never had a more pleasant salesperson purchasing a car than with Jordan Bichelmeyer. He was very knowledgeable and helpful. I planned on purchasing the same model (Avalon Touring) that I presently had and he was very helpful explaining all the changes in my 2007 car to the new 2015. They gave me a fair price on the new 2015 Avalon and I was pleased with the trade in I received on my 2007 Avalon. He was extremely patient with all my questions and very reassuring that I would receive a great deal from Legends Toyota and not have to go elsewhere. Jordan made it happen and I would not hesitate to send all my friends looking for a new or used car to him. The dealership as a whole made my experience very positive. Mr. Daryl Poesy, your financial director, was very informative and pleasant.

Stephens2014

30 de nov. de 2015

Pedro Habibi was a great sales consultant with Legends. He was rushing out the door to great us in the freezing cold rain and had a smile on his face the whole time. He got the car we wanted to test drive prepped and ready to go and didn't push us to try other models. When it came to getting us a deal he understood our financial needs and worked closely with finance to get the deal done. Today is day 3 and I am loving my 4Runner!

T

22 de nov. de 2015

Called Service Advisor Mr. Nick Bross last week concerning questions about a recent service charge re: a sensor being replaced. My Camry is a 2011 but has only 28,400 miles on it. Dash warnings were coming on after a rain but then would go off after driving for awhile. A diagnosis was done 1st week of November and a sensor plus some filters were replaced, bill was over $400. Last week I requested an explanation of exactly what was going on since the on/off pattern of the warning lights due to moisture appeared to indicate a short which I thought might have been caused by the last front end alignment and/or tire rotation. Mr. Bross said he needed to check it out with the technician that did the work and would call me back. Immediately I appreciated him taking the time to do that.He did exactly what he said and explained that the sensor, which sits under the car and plugs into the exhaust approximately under the driver's area, was cracked and he even retrieved the old sensor which was still in the service area.. I do have an extended warranty on this car and he took the time to double-check that as well. I returned to the dealership on 11-21-15 and Mr. Bross said that the sensor part of the bill would be covered which generated a partial refund. He also showed me the cracked sensor taken from the car. After looking at it, his explanation completely made sense from what I was experiencing with the Camry. I work on older cars myself, which consists of some older 70's GM models and when I have a significant bill I like an explanation, although I didn't go into that in detail immediately after the repair on 11-4-15 with the original Service Rep. Mr. Bross did an outstanding job, gave me the old sensor, completely explained the situation and is handling the partial refund. It wasn't just the refund but his entire approach from 1st contact was outstanding. He identified with the question and took the time to give me a straight-forward no BS answer. It just could not have been better, particularly so since he had to do some leg work on a repair that he didn't handle originally. These guys put in quite a few hours too. All have been good but this guy is outstanding in my opinion. I'll be back. Thanks Nick!Terry Winchell

katienissa

2 de nov. de 2015

I have never been so impressed with a dealership as a whole or any specific staff but my experience with salesman Casey Johnson was outstanding, putting Legends Toyota far above the bar which had previously been set for me quite highly by the Jay Wolfe group. Not only is Casey personable, relaxed, and totally committed to customer service through executing sales without hassle or pressure. He was wonderful and with the support of the finance department, specifically Percy Starr, my car purchase was not only effortless but a joy. The team at Legends is truly at the top of the game. If you are looking for a trustworthy, honest, dedicated salesman go see Casey Johnson at Legends Toyota - you will not believe how easy and fun buying a car is with them.

dave

29 de sep. de 2015

We recently bought a RAV4 at Legends and were very happy with the dealership, its staff, large vehicle inventory, and especially our salesman Brandon Zatar. Brandon returned our phone calls promptly, was always available to meet with us on short notice, and was very knowledgeable of the RAV's features. I'd highly recommend Brandon and the dealership.

ConnieT

21 de sep. de 2015

I give "the best around" because I have been going to Legends Toyota before they were Legends. They were Roger Smith and Sons Toyota close to over 8 years ago. Some of the crew followed them when they moved and I did as well. I love Bryan. He is very considerate and thoughtful and will not just give you bull like a lot of other dealers and repair facilities do. They helped get my Toyota over 340K miles before I got a Lexus and I still take it to Legends. I drive from Liberty to the Legends knowing my vehicle is being properly serviced and well taken care of. If it's not right, they will make it right. I went in today to get tires and will continue to go to Legends Toyota as long as I can.

Carol

21 de sep. de 2015

We have had our Toyota 4Runner a couple weeks now. Not only do we absolutely love it...we have to give praise to the dealership and our salesperson Brandon Zatar for the experience from beginning to end...Everyone worked together amazingly to get us what we wanted! Thank you Legends Toyota and all who was involved in our experience...

TheMcCabes

5 de sep. de 2015

We went in this afternoon and ended up coming home with a Camry. Brandon Zatar helped us today, and was very thorough and professional. He worked with us to get a great deal, and we are very pleased with our experience at Legends Toyota. We absolutely recommend this dealership, and we were very happy with Brandon's service.

Kevin111

1 de sep. de 2015

I had a very good experience purchasing my truck. The truck I wanted was not here and everyone worked hard at finding the right one. I feel like I received a good deal on my trade in. All around good service. Pedro did an outstanding job.

Lacey

28 de ago. de 2015

These guys are great to work with! They stayed in close contact and I got my new limited Rav4, exactly the way I wanted in just a few days!

Pamela Lee

27 de ago. de 2015

I recently took my 2014 Camry in for Service and absolutely love chit chatting with Nick the Service Advisor. While waiting he asked Brandon Zatar to show me some of the HOT new cars they had on the lot. Before I knew it I had fell in love with the 2015 Toyota Avalon even though I walked in with absolutely no intention of buying a new car. Brandon was an amazing sales associate who I would recommend to all. Gave me the facts, wasn't too pushy and had a easy going personality that made you want to buy the car from him. JaVan Clayton took over from there getting me the absolute best financing available! For the second year in a row he worked hard to make sure I understood exactly what the contract entailed, meeting my needs exactly! Brandon even went to the trouble to sinc my phone & garage door remote to my car and helped set up the radio!Thank you ALL for making my buying experience and follow up service experience the best anyone could ask for! This is the only place I will ever buy my vehicles from as they always make you feel like part of the Toyota Legends Family!!!

Tooi789

26 de ago. de 2015

I thank Jesus and I am so blessed to have met your service advisor by the name of Kevin Powell. He was so kind and so helpful that I would recommend all my family and friends to ask for him. He deserve something very kind for the wonderful and helpful person that he is. Please do something very kind for him. I wish we could have more people in the world like him .

Linda Conley

25 de ago. de 2015

Kevin was extremely helpful to me today when I called about my rear windshield wiper not working on my Toyota Limited 4-Runner. I had thought that it was broken from going through the Olympus Rain Tunnel Car Wash yesterday and was calling to find out how much it would cost to replace it, but he gave me instructions to check if my rear window had been down a little while the car was being washed. I did check it and found that after I lowered the rear window and then raised it , the wiper and the fluid were again working. I am so thankful that Kevin was able to save me a trip back to the car wash to complain again and that he was so kind and considerate to take his time to help me in my time of need. He also gave me advice concerning my gas release door. Legends Toyota has a real asset in this young man who takes the time to help in such a courteous manner and I truly appreciate his help with this !!! Kevin made my day today and I wanted to thank him and Legends Toyota for the helpful and friendly assistance I get each time I visit for service .

Toyota dealer

24 de ago. de 2015

Our experience at Legends Toyota from start to finish was excellent. Brandon & JaVan were both extremely great people to work with. We appreciate the great customer service!

skingman

24 de ago. de 2015

I was in the market for a new Tacoma TRD Sport. I highly recommend Brandon and JaVan. Brandon was patient and professional and JaVan got me the best loan rate. Great experience.

Steve

11 de ago. de 2015

I felt compelled to write and thank Mr. Ray Ford and Mr. Daryl Posey for such an easy buying experience. I really did not want to go to any dealership but my wonderful wife was so excited about the car she found it was hard to say no. So my wife, my 14 month old and myself drove to the Legends dealership. We were greeted, not mauled, by Ray Ford. My baby started walking all over the showroom floor to meet everyone. Another sales person made her a balloon animal and the smiles never ended. Then we had to meet with the credit guy. I thought here we go with the pressure. Thank you Daryl Posey for being so nice.Keep up the hard work of being so pleasant you folks at Legands Toyota.Also, thank you for the hats.Sincerely,Steve, Genee and Ava

T. Norris

10 de ago. de 2015

I enjoyed the buying experience with Brandon in Sales and JaVan in Finance. They are extremely knowledgeable and easy to work with. I highly recommend Legends Toyota.

HWMTrustyChords

31 de jul. de 2015

I was in the market for a new vehicle and I had contacted / visited a few dealerships before speaking with Casey Johnson and Charlie Ross at Legends Toyota. I had never bought a new vehicle before so I had a lot of questions. They took the time to answer every question I had and I very much appreciated it. They never pressured me and told me that when I was ready they would be there to assist me.I of course ended up buying my vehicle from here. Here were a few of the reasons I chose them over other dealerships:1) I was asking for an aggressive out the door price, they gave me the absolute lowest price possible right away. I contacted other dealerships I had spoken to and gave them the price quote that they gave me and all the other dealerships refused to even come close.2) Customer service, like I said above they exceeded expectations. They always answered my questions and they would even reply back to my emails at 10pm. I don't think many other dealerships would do that, to me that is going above and beyond what is expected.3) Their staff, I mostly dealt with Casey and Charlie but everyone I had spoken with was very helpful and knowledgeable.In the end I have no regrets purchasing my vehicle from them. I will most likely be looking to replace another vehicle in a year or two with a new one and I will absolutely be buying my car from here. Thank you Casey Johnson and Charlie Ross for assisting me with my new car purchase!

Kitty

15 de jul. de 2015

Had several issues with a used Mazda we purchased. Brian and his staff handled it all very professionally and did great work for us. Thanks

Jason Perry

8 de jul. de 2015

I would like to think Kyle for a great car experience. We like him so much we decided to buy two cars. When we went on our tests drives we always have questions. We where we were amazed at how knowledgeable he was about his products. This is something I expect from a salesman. One of the thing I liked was he was honest. If he didn't know the answer he would say he didn't know but he would find out. What sold me was when he asked us how can we earn your business? I've been to a lot of dealerships were there just trying to sell you whatever they really don't care about you.They don't know your name you're just a person. With Kyle I've had a great experience he made me feel comfortable. He will literally run to take care of you. I've had to go to the dealership 3 times and I've always been greeted treated with respect and Kyle shakes my hand and ask how things are going.This was a big reason why we decided to buy two cars. Kyle thank you we will be back because of our experience!

dianef

3 de jul. de 2015

a toad jump in my car while I was getting gas at Quik Trip drove to Toyota & Kevin Powell saved the day the toad went behind the The consul & he got. It took less than a minute. Thank you Kevin Powell ??

KCDude

1 de jul. de 2015

I haven't bought a car in many years, and I was expecting "the way things used to be" when a friend recommended Legends Toyota. I had visions of chain-smoking guys in white shirts and crisp ties who played the four-square game and tossed customers between back offices and deal-making. WOW...what an incredible, 180-degree difference I found at Legends Toyota! My friend said, "you must at least give Ray Kolman a chance to show you what they have." I'm so glad I did! Left the dealership with a brand-spankin'-new 2015 Toyota Camry LE under a no-nonsense lease. As with the whole "dealer thing," I had always been taught that leasing was a disastrous financial mistake. But Ray took the time to evenly compare the options of leasing vs. buying - never trying to sway me toward one or the other, and the lease made a lot more sense for me. We were there on the very last night of June (end of month + end of first-half-of-year), so Toyota was offering some pretty compelling incentives through rebates and zero-percent financing. I was pleasantly surprised at the credit approval process through Toyota Financial Services.Ray is a peach of a guy, and just absolutely communicates with his customers like an old friend, letting you in on the latest information and gently answering questions whether they're crazy or legitimate. At no point during the process did I have that whole adrenaline-squirt, "what the xxxx am I doing" feeling! It was actually...dare I say it...a FUN process! My only suggestion for improvement would be that when customers are all stacked like planes on an airport tarmac, and the dealership staff is absolutely slammed to the wall and can only deal with a certain number of customers at once, they should be aware of that painfully-long waiting period and make an effort to bring in food or something! We were there for about five hours from start to finish, and completely missed eating dinner; not the dealership's fault, but we were afraid to leave while the gears were turning just to eat dinner, for fear of missing out on anything which required our attention. In retrospect, I am very appreciative that they were willing to stay until the bitter end (still several customers being set up toward the 11:00pm hour!) - but I wish at some point, someone could have said, "hey, why don't you go grab something to eat and come back in an hour?"Seriously - it was a HUGE realignment of my expectations from a dealership in the modern age. I'm so impressed with their comfortable waiting area, clean interior design, and a merciful lack of back-room desks full of paper. The experience is carefully tuned to help you feel like you're part of something great - and I believe we were!I love my new Camry and wouldn't hesitate to recommend Ray to anyone who is scared of car dealers. I think you'll be pleasantly surprised at how car-buying can actually be a great experience!

mjareczek

20 de jun. de 2015

Our salesman, Greg Johnson, was great to deal with! We were looking to purchase a new Sienna and he was very informative and knowledgeable. This was our second Sienna (the last one we had, lasted 14 years!!). When it comes time to purchase another Toyota, we look forward to working with Greg again! Percy Starr was great to deal with too!

Mr. Ralph

19 de jun. de 2015

Purchased a used 2003 Acura TL on 5/27/2015. The car seemed fine except for a few large rock chips in the windshield. Agreed to pay half of $400 to have it replaced. I was instructed to return to the dealership to get it done. The next day I noticed a hard 1-2 shift when the car was cold. The next day the transmission was slipping when cornering. I had driven the car 64 miles. I called the service department to set up an appointment to get the transmission checked on the same day the windshield was to be replaced. I brought the car in the night before service so they could drive it when it was cold to help diagnose the problem. When I checked the vehicle into the service department, I was told that the $109 diagnostic fee would be waived. The next day I was told that they could not duplicate the symptoms described but there was a TSB in 2008 stating that the transmission was bad and the previous owners never had it replaced. The quote for a new transmission was $3970 for parts and $1600 labor. Since there was a 50/50 warranty, my half would be $2785 plus tax. The warranty on the transmission is 12 months/unlimited miles. The windshield that was to be replaced did not occur because the wrong part was ordered. The glass company called to set up an appointment with me for the next week. For $400, I assumed that it would be an original part. No, it was a replacement part. Called another company, Safelite Auto Glass and they quoted me $248 for a replacement windshield. So I basically paid for the whole thing! Took the car to Certified Transmission to do a transmission fluid replacement. I told the advisor that there was nothing wrong with the transmission. He called me to say that there is a diagnostic code that says the 4th clutch pressure switch is bad and the transmission will need to be replaced. The price for a new transmission was $3970 plus tax installed. Wait; that is the same price Legends quoted me just for parts! The warranty is 36 months/100,000 miles. Sent an e-mail to Legends Toyota to try and resolve the problem. Brian Walter contacted me the next day and apologized and offered to buy the car back (whatever that means). He said he wanted to resolve the problem as quickly as possible. I proposed that Certified Transmission do the work and we honor the 50/50 warranty; with Legends paying half of $3970 plus tax and myself paying the other half. He said he would talk to his manager and see if that was an acceptable solution. Two days passed with no answer. I called on the third day and was directed to Mr. Walter's voicemail. I left a message for him to call me back. No call back. I called the following day and left a message to call me back. No call back. I called the next day and left a message to call me back. Still no call back. If the proposal is not acceptable, it should not take a week to figure it out. The car is not being driven, it is just taking up space in my garage. Is someone going to contact me? Obviously Mr. Walter is done with me, so the problem still remains. I feel my offer is more than fair. They owe me a new transmission. It was damaged before I purchased the vehicle. It is a problem that should have been diagnosed and resolved before selling it to someone.

sfishbaugh

1 de jun. de 2015

Michael Jordan was an excellent salesman. He was able to help my mother get a newer car and explained everything very clearly. Would definitely go back to him for any issues or to get another car. She had the car for two days brought it back up because the engine light came on, Michael got the car checked out and the issue resolved.

kim christy

1 de jun. de 2015

I purchased a 2014 camry last October & liked it but was missing the extras like sun roof/heated seats/navigation. I had been in touch with my salesmen Mike Jordan & expressed my feelings on an Avalon & what I wanted in it. He was quick to find me one not in the area so it had to be brought it. Was exactly what I wanted & had it a few days later. Was a wonderful buying experience & I would recommend anyone to Legends Toyota to see Mike Jordan! Will be a returning customers in years to come.

Mickey, Glenda1928

31 de may. de 2015

The salesman Greg was very friendly, knowledgeable. Would definitely work with him again when looking to buy a new car. JaVan was also very friendly, and explained everything in detail.

mar346

30 de may. de 2015

Greg was patient and pulled out all the stops to get me a great deal! Because of him I would definitely recommend Legends Toyota to others. Thanks, Greg!

HosmerRules

30 de may. de 2015

I negotiated via text with Chris for a week; he was patient and super helpful. I got the deal I wanted after minimal negotiation (which is something I value HIGHLY). Legends Toyota is great a great dealership and I will definitely recommend Chris to my family and friends.

Debbie143

28 de may. de 2015

In May I purchased an FJ Cruiser to drive to Alaska on the Alcan Highway. Casey Johnson was very helpful and understood exactly what I wanted. He never made me feel pressured and he was very instrumental in helping me make an informed decision. Casey was truly a pleasure to work with and I am very pleased with my vehicle choice.

solomonher25

28 de may. de 2015

I got a really good deal on my 2013 used scion FRS. I would highly recommend people to go check it out. Michael Jordan was my sales man, go give it a try when you have the time.

MikeRoe

23 de may. de 2015

Casey Johnson was our sales person and while being new to the dealership was very knowledgeable. If we had a question he didn't try to spew out a line of garbage he went and he found us correct answers. He was very quick to respond whether it was email, text, or call. I would recommend Casey to anyone looking for a new vehicle. He also isn't pushy at all. He wants to know what YOU want then makes sure he finds it. Great Job! The dealership was very clean and tidy. Even my wife made a comment about how clean the restroom was! The person who did our final paperwork was ok but a little more pushy for the extra coverages than I would care for. Overall a great experience and I will be returning to Casey and Legends Toyota for our next vehicle. Thank you!

DonnaT

15 de may. de 2015

Greg was my salesman. He was very knowledgable and not high pressure or condescending. As a woman, I have often had difficulty dealing with car salespeople, but Greg was great

Michael Bailey, Baton Rouge, LA

12 de may. de 2015

Due to my wanting to avoid the stereotypical car salesperson, i emailed my specs to Toyota dealers within a day's drive of my home in Baton Rouge. Several days later, i contacted the lowest bidders, one of which was Chris Riekens of Legends Toyota. From our first conversation until delivery of my Highlander, Chris kept each and every committment he made. There was no pressure from him or the dealership, and he even added a couple extras as well as picking me up at the airport to pick up my vehicle.While Percy Starr (Finance) would have loved to have sold me a maintenence contract, he fully respected my original decision to not get one, which was based on my favorable experience with Toyota vehicles. He was likewise helpful in the final details of my purchase.As i hoped, dealing with Chris was an excellent experience.

Taylor_PBB

12 de may. de 2015

Legends Toyota is a great dealer to purchase from! The guys I worked with made the process run smoothly and I left fully informed about my purchase which made me very happy with my purchase. No buyer's remorse here. Ask for Brandon Zatar!

wolfgirlval

30 de abr. de 2015

Had an offer from the internet Sales guy, Chris. It was a long drive so I spoke with Brian Walter and the General Manager, Duce, to finalize the deal. I shared my negative experience with another Toyota delear, assuring them that I would need everything in writing and would not be driving that far to see them unless we had a firm deal made (as well as pursuing options against toyota if they refused to give me the agreed upon deal once I arrived, which I will be doing to the other dealership). Both gentlemen apologized profusely for the other dealer and assured me that the same thing would not happen here (you can read my review on Olathe in another post).My deal was finalized on the phone, they had my car brought in from another dealer (I didn't like the color they had), I went to Legends to get the car, and sat down with Bill Cantrell (Duce and Brian were off the day I picked up the car). Bill went through the paperwork with me, took me out to drive the car, showed me how to do everything, and moved my license plate covers from the old car to the new one. My experience with everyone at Legends was the best I have had at a car dealership and I highly recommend them to everyone!!!!! This was a great relief after what I had just dealt with at the last dealership.

avalongal

23 de abr. de 2015

Everything, from the moment of our arrival at Legends Toyota, we received exceptional service from Aaron Connolly, like no other dealership in the area. Our purchasing experience was very impressive. Aaron Connelly (Internet Manager), is very personable and welcoming. It is not an exaggeration to say we felt like an invisible red carpet had been rolled out for us especially after having visited other auto dealerships in the Kansas City metro area. By comparison, our purchasing experience at Legends Toyota was truly exceptional because everyone worked like a team to truly personalize our purchase. Aaron Connelly, JaVan Clayton, and Charlie Ross were very accommodating and professional in every way. Thanks to them, and their close attention to detail, we are very, very pleased with our purchase.

Mybettrhlf

21 de abr. de 2015

I was pleased the technicians kept me informed with about three updates concerning the work being done on my Toyota. I was even told twice how much longer my visit would last.. I appreciated the constant updates. Everyone was very friendly and professional.

KSgranny

18 de abr. de 2015

My rear windshield wiper would not work. I went to Legends Toyota for my appointment to fix it. My service representative KEVIN POWELL said let me try something, He went out and started my 4Runner, put the back window down and then put it back up. When he turned the switch for my rear wiper it worked perfectly. He explained that if the window is down even a fraction of an inch, the rear wiper would not work. Kevin saved me a lot of time and money by knowing his job and treating me with the upmost respect and courtesy. I will always go to Legends Toyota and I will always ask for Kevin Powell. Thank you Kevin!!!Betty Barnett

CDub77

14 de abr. de 2015

Brandon helped me get exactly the car I wanted at a price that I was very comfortable with. He was very knowledgeable and helpful in the entire car buying process. Percy was understanding of my financial wants and needs and helped to make sure that my payments would be affordable for me as well. I never felt pressured and felt like I received the best deal possible! I would absolutely recommend this dealership to any and everyone!

Jan J

6 de abr. de 2015

When I locked my keys in my van while shopping at the Legends, I called Legends Toyota to see if they could help me. They gave me door to door service, and I didn't have to call AAA. This goes way beyond the bounds of duty, and I was most grateful.

Susan

6 de abr. de 2015

----- THIS HAD TO BE THE MOST OUTSTANDING, EASY AUTOMOBILE PURCHASE I HAVE EVER EXPERIENCED !!!!!! ----- FROM THE GENERAL MGR, DUCE LETT -- TO MY SALESMAN, MICHAEL JORDAN -- I WAS MADE TO FEEL VERY SPECIAL / CARED FOR 100% -- THEY DID NOT PRESSURE OR RUSH ME AT ALL, WHICH I APPRECIATED !! --- PERFECT, EXCELLENT SERVICE IN EVERY WAY --- I WILL RECOMMEND *LEGENDS TOYOTA* TO EVERYONE I KNOW --- & WILL TELL *THEM* TO BE SURE & ASK FOR MICHAEL JORDAN ------ THE FINANCE MGR, PERCY STARR WAS ALSO WARM, FRIENDLY & VERY HELPFUL -- thank you, LEGENDS TOYOTA !!!!!

CraZlaD

3 de abr. de 2015

Brandon helped us get the car we wanted at a price we are very happy with. Chad was friendly and informative. Never felt pressured. Great experience.

vspeigle

1 de abr. de 2015

We live in the Northwest, but purchased our new car in KC because of the price and proximity to visit family. Greg Johnson made the long distance transaction simple and comfortable. Legends met the required price, located the model and had the car cleaned and ready upon arrival. Greg picked us up from the airport. Financing was arranged by Percy Starr. We were very happy with the five year interest rate negotiated prior to arrival. To our extreme surprise and pleasure Percy had procured an interest rate 1/2 percent lower. We drove the car, transferred our luggage, signed the papers, learned how to use the car systems and were out of there in an hour and a half. Next stop was my Mom's house in our new car. On the three day drive back to Oregon, we knew we had made the right choice of both the car and the dealership.

rwall

20 de mar. de 2015

I called Legends after being told by another Toyota dealership that it would be simply impossible to buy the new car I wanted and stay in my monthly budget. I should have gone to Legends from the beginning. I walked out of there with exactly what I wanted from the start of my search.I want to sincerely thank Alex Rodriguez, Ben Miller and Percy Starr for being so wonderful. There was NO pressure, and they just made it easy. I told them what I needed and they made it happen. It was that simple. Not only that, but they stayed past 9:45 PM to finish my paperwork so I could drive my new car home that night. Unbelievable.

bkhb6504

9 de mar. de 2015

Noticed scratches on hood and trunk after detailing. Dealer paid to have them buffed out. Blair McCrea was my salesman and made sure everything was right before I left. Thanks, Bobby K

bbbrad44

6 de mar. de 2015

Just happened to stop by the dealership on a Sunday, thinking they would be closed. I was driven there by my grandson in an older Toyota 4 Runner. (kind of a clunker) That did not matter to the salesman (Tom Cuny) he came out and treated me like I just got out of a newer Lexus. He answered all my questions and took me on a test drive in a new Toyota Rav 4. Well I made up my mind right there to buy the car. I came back the next day with my Chevy truck that I would be trading in, and they gave me what I wanted for the trade and treated me great. JayVan Clayton in finance was also great. In fact I bought the extended warranty, due in part to the helpful way he explained everything to me and his great attitude !! I greatly recommend this dealership.

jnnfrmays

3 de mar. de 2015

We were already stressed out after having a car accident. The thought of having to purchase a replacement vehicle before we were ready (we were planning on replacing it at the end of the year) added to our anxiety. We started our search at a different Toyota location. My husband had replaced his vehicle a few months prior with a great experience there. However, they didn't have what we were looking for at the right price. So, we headed to Legend's.We went on a Sunday, thinking that we wouldn't have to deal with the pressure of a salesman. However, Blair was there. When we were done, we were glad that he was. He provided us with a lot of good information and any questions that we had were answered. He took notes about the vehicles we were interested in and checked to see if another vehicle that was not on the lot was still available. He also was going to ask his manager about some pricing. He kept in contact the entire process via email, voicemail, and calls to let us know about the status of the vehicle that we ended up test driving. He was honest, enthusiastic, and cared about getting us what we wanted at a fair price. Kyle O'Neil was with us during the test drive and the paperwork. He was down to earth and easy going. We didn't feel any pressure. He and Blair also helped us figure out who would give us a better deal to haul away the damaged vehicle. JaVan Clayton was extremely knowledgeable and efficient during the entire financial process. We were surprised how quickly everything was taken care of in spite of all the information that he provided about the warranties, etc. Overall, a very customer oriented experience. We felt like they were there to do everything that they could for us. Thanks guys!

hypthermic

1 de mar. de 2015

I needed a new vehicle as my previous car was on it's last legs. I walked into Legends Toyota with an idea of what I wanted and got a fair deal, with a nice sales team. My new dependable car is sitting in my drive at the moment, how can you complain? They even picked up my old vehicle from the garage, it was brilliant.

lanthony

19 de feb. de 2015

If you are looking for a car make sure you visit Legends Toyota and ask for Jeff Creach! This dealership is hands down the best and can make your car buying experience so easy and you will walk out a WINNER! The sales manager Phil Ulrich is great at getting you the best price possible!

none

7 de feb. de 2015

I had a unique situation and they were very good in finding a car solution that worked for me. Phil and Jeff are wonderful. I have already told my sister about them!

Eddie

2 de feb. de 2015

Greg Johnson was very helpful in assisting me in my purchase of my vehicle. He even stayed beyond closing in order for me to get my Jeep when I needed it. He went over and above the call of duty and I will gladly recommend Legends Toyota and Greg.

Etsuhun

1 de feb. de 2015

I purchased a 2014 Toyota camry. I am really pleased with all the help I had from the dealers and managers during the process. It was my first time purchasing a vehicle and I was scared of all the horror stories I have heard about dealership. My experience however has been pleasant. Aaron helped me online and he was available to answer my questions, call and ask how my search has been. Once I was at the dealership, darrion really helped me make the right choice and leave with satisfaction. I am really happy with how nice everyone was and the whole experience has been truly a painless process. Thank you legends. And I highly recommend this dealership.

Monte

31 de ene. de 2015

We purchesed two Corollas. Our sales representative Ray Ford, and manager Steve Kurtz were both very accommodating, and we got a very good deal. We have purchased 5 cars from this dealership now, and will continue to do so.

BryonCole

31 de ene. de 2015

Ray Ford at Legends Toyota made the car buying experience for my wife and I a very good experience. I have always avoided dealers thinking it impossible to get a good deal from them However, Ray worked with us for many days on end negotiating and getting us the car we wanted for the price we wanted to pay. I really appreciate his patience and understanding and desire to make us feel comfortable throughout the entire process. JaVan, in finance was a very good experience as well. He paid attention to what our needs and concerns were and provided that within the financial our financial limits. Sorry to keep them all so late in the evening. Because of the experience we had, I expect that we will return to Legends Toyota in the future when our kids need to buy their first car. Thanks again for a great experience.

Monte

31 de ene. de 2015

We purchesed two Corollas. Our sales representative Ray Ford, and manager Steve Kurtz were both very accommodating, and we got a very good deal. We have purchased 5 cars from this dealership now, and will continue to do so.

Gary

26 de ene. de 2015

I am very pleased with the service received from the dealership. Even better, I really appreciated the professionalism and extra effort to make my shopping experience stress-free. Blair McCrea was excellent to work with; a great communicator.-Gary

Pledbetter052

24 de ene. de 2015

This is my fiances and I's second car purchase with legends toyota. We first bought a 2014 scion tc and now a toyota tundra. We used Greg Johnson as our salesman. He has treated us well from the beginning and personalizes our buy from start to finish. Yesterday when we arrived to finish the final paperwork for the 2015 tundra he had a paper at the door congratulating both of us with our purchase. Also we worked with Jay in the fianace department. He made the boring and long process fun.

crash

24 de ene. de 2015

Greg was so patient with us exolaining all of our options abiut the vehicle we purchased. We had a tade in and we knew we were over our heads with it, but he really worked hard to get a deal put together that would worknfor us. We have purchased alot of vehicles and legends toyota made it a real pleasure to purchase our vehicle. Thank You Greg.James and Susan Craddock

D_Anderson90

23 de ene. de 2015

My Toyota visit was been one of the best visits I've ever had, Derrion was patient with me didn't Rush into just putting me in to any car but making sure that me and my family had a car that we would cherish for times to come. I haven't met any salesman like Derrion who actually interacts with this clients thank you for being patient and giving us a car we will love and cherish The Anderson family

cl1234

21 de ene. de 2015

Ray asked the right questions and provided the answers about the car we were looking for in a precise, courteous manner. He did not push, gave us plenty of time, and made the experience easy. JaVan made financial detail work in the office easy to understand. Both deserve high marks.We were happy with the Roger Smith dealership here in KCK in the past, and people we have dealt with at Legends Toyota continue that good service.

kendra112

13 de ene. de 2015

Derrion, JaVan, and Phil were very helpful and made my buying experience enjoyable. They were competitive and worked hard to earn my business.Derrion provided us with an informative and hands on test drive. By the time I got the vehicle home I felt like I already knew how everything worked because it was explained in such great detail before leaving the dealership. He even made sure by phone was hooked up to the bluetooth before leaving, which was wonderful because I was able to spread the good news about my new purchase handsfree while driving home.I would recommend Legends Toyota to anyone, top knotch customer service!!!

tsunamibrah

30 de dic. de 2014

Hey Bill, we cannot say enough about your customer service! Very informative, hands on, and easy going. Really made our buying experience that much better. The fiance was very happy and as you know happy wife happy life, so I thank you! :) We're looking forward to coming in there in late 2015 maybe early 2016 and looking for a vehicle for Sarah. Thank you again for all your help!Bill Cantrell did an amazing job helping us find the right Toyota! He was very straightforward with everything from price to interest rate! We will definitely make our first stop Legends Toyota when buying our next vehicle!

jcrawford16

26 de dic. de 2014

Greg was very responsive to what we were looking for and willing to provide the service we needed! Overall he was very pleasant to work with and sought to meet us where we were at with quality and price to accommodate the business. Ultimately, we did not end up purchasing a vehicle through Greg, which speaks even more to his customer service and the desire to rate him positively. The reason we did not purchase had nothing to do with Greg or the dealership but rather proximity to home. I would certainly deal with Greg in the future!

Sharon

17 de dic. de 2014

I really appreciated the fact the salesman treated me as a customer and did not deal only with my husband. We came to your dealership because our son, Dallas, purchased a Toyota from you in July and he was very impressed with the service and also with his vehicle.

lyndsay.denning

10 de dic. de 2014

I purchased my first brand new car today! It's probably as exciting as buying your first home. My salesman David Moore made the transition into a new car pleasant and fast. There wasnt that long obnoxious waiting period that I had experienced at other dealerships. I'm very happy with choosing to do business with David at Legends Toyota. Vroom vroom!

Brandy Burch

7 de dic. de 2014

In July of this year my family purchased a new 14 Sienna from Bill Cantrell. We had such a great experience that we returned to buy my daughter a used Scion. Aaron Connolly in the internet department was a pleasure to work with. He was patient with my daughters in decisiveness and not pushy. Our finance experience was smooth and professional with Jayvan. Overall I had a great experience both times. We will return.

Ebk9123

15 de nov. de 2014

My wife and I have been to around 7 local dealerships in the KC metro area over the past 60 days. We know what we expect from a dealership and Legends Toyota was the easiest to work with and provided a professional, relaxed and comfortable experience. At no time did I feel mis-lead, or lied to. No one we came into contact with left me with a slimy feeling which I can't say about some of the other local dealers. I would come back here in the future. They were all fair, patient and put my mind at ease. I enjoyed the mental sparing we did with the price negotiations. Again, I would recommend to my friends.

markbalt

14 de nov. de 2014

Walking into this dealership you are immediately greeted by someone opening the door for you or with a "good after sir, how are you". Although I was looking for someone other than the salesman who greeted me he was courteous, friendly and got me the salesman I needed right away. I had researched the Toyota 4Runner on the internet and pretty much thought I knew everything there was to know about it. Boy, was I wrong. My sales professional, Bill Cantrell took me for a test drive and told me things I never would have thought about to ask. Like how the vehicle performs under certain crash situations to keep me safe. Detailed information about the navigation and all the 'apps' that are available and most importantly, how they work. He went through the process of taking me through the entire vehicle from front to back. I came away very impressed and knew more about the 4Runner than I thought I would ever know. No pressure, good advice and information. So I bought the vehicle and couldn't be happier.

kristajob

26 de sep. de 2014

Every single person I encountered at Legends Toyota was friendly and helpful. Greg Johnson was a wonderfully helpful sales consultant. He only directed me toward reliable vehicles that were affordable for my price range. Greg was also so quick to find exactly the vehicle and financing that I needed, without making me feel like the car buying processed was being rushed. I would recommend Legends Toyota to anyone looking to lease or buy a new or used vehicle. The atmosphere is friendly and inviting and all the people I interacted with genuinely wanted to help me find the car that was right for me. Brian, Greg and Percy were all fantastic and professional.

hcarlso1

24 de sep. de 2014

Nick Bross was an excellent service advisor. My oil change was completed very quickly and everyone I spoke to was very polite and curtious. I will be returning to legends Toyota for any future needs.

aegantz

18 de sep. de 2014

I just purchased my first Toyota product from Legends. I started my search at another local dealer, but I felt I was not being treated fairly. I came to Greg a little jaded from my previous experience, but I still was interested in taking home a 2014 Rav4. Greg treated myself and my family with respect and not just as another dollar sign. I felt that the negotiation process was fair for their offer price and my trade appraisal. I am beyond pleased with my purchase and the overall experience at this dealership. I look forward to any future purchases with them.

jltprime

16 de sep. de 2014

As usual, great service and great value. I have (4) Toyota's in my family and bring them all to your shop for service. Thanks and keep up the good work!

Patrick

14 de sep. de 2014

I was really looking forward to purchasing my first new car today! I had done plenty of research and have been looking forward to this all week. Unfortunately almost my entire day was waisted and a disappointment. Buying a car should be a pleasurable experience, a lot like opening a birthday gift, or buying your first house. I know you may think that I am an uneducated redneck, however I do know a thing or two about business. I have built my business on truth and treating others the way I would want to be treated. I treat people the same. You never know how much social capital an individual has. And all it takes is one person to make or break your reputation. A reputation takes a lifetime to build and only seconds to destroy. Legends words do not add up and neither do their numbers. When trying to purchase a new car I thought we had come to an agreement on price, interest rate, and life of the loan. After an hour and half of sitting there I finally got the paper work to close the deal. When it came to signing I asked what the payments were going to be only to be surprised to find them higher that I had been told. Turned out they dropped their price only to raise my interest rate. So that being a deal breaker I left the dealership, disappointed and frustrated I had drove 3 hours to purchase a car and wasted the day. Then I was called by the dealership and asked how they could earn my business, however it was too late my wife and kids were running late on their engagements that evening. I was then told I would receive the payments that I had expected in the first place only to get home and find they had raised the price of the car to drop the interest rate!?!? I may not be real smart but if they can sell the car at the lower price to begin with then they should of never raised the price later. They only had their interest in mind, I can't believe they would treat someone like that after already pulling a fast one on them and getting called out. I bend over backwards for my customers, and at times even take a loss, because sometimes that is the right thing to do. Hopefully they will change the way they do business. I am sure this is standard operating procedures for most car lots, so make sure you don't fall for this same trap!

cheyenne1983

9 de sep. de 2014

I got my Toyota 4Runner serviced and the tires rotated today and was very pleased with the service. My service advisor was Nick Bross. I appreciated his knowledge and helpfulness. I would definetly recommend this service department to my friends and family.

myrna.burdette

5 de sep. de 2014

I was in for an appointment 8-28-14 for an oil change and tire rotation, after 1 hour and 15 min. Brandon Zatar tried to up-sell me a new battery. I think if he had checked my service record, he would have noticed I purchased a new battery in Oct., 2012 from Legends Toyota.I had my battery checked by a trusted mechanic in Riverside, MO, I didn't need a new one!I have lost all confidence and trust in Legends Toyota, I will not be back!

JenniH

2 de sep. de 2014

Words can not express the amazing customer service I received while purchasing my new car at Legends. I was greeted at the door by a sales representative and from the minute I walked in felt like a celebrity. I was treated like royalty by all the staff. I had an idea of what I wanted and never felt pressure to make a choice or buy. The sales representative was very knowledgeable and accurate. My family, friends and co-workers have all gone to Legends Toyota for their car buying experience and all have felt it was the best service and cars. We will not purchase another car anywhere else other then Legends Toyota. Thank you Kyle, Steve and Percy for making it a great day, a safe ride for our kids, and a fun way of buying cars!

LibertyCustomer

23 de ago. de 2014

Extremely friendly and knowledgeable staff! Went to the dealership with my wife and 2 young kids and I felt very welcomed during the entire duration of the car buying process. I was extremely satisfied with the car buying process. I went in with a price in mind and they were able to accommodate that price without making me feel pressured or anxious during the negotiation process. After we negotiated twice, they actually came back the third time and gave me the car for a few dollars less than what my original offer was. That may not be much considering the total cost of the car, but it gave me a feeling that they were also trying to establish a relationship with me versus just trying to sell me a car. Highly recommended and fully satisfied!

astoner

21 de ago. de 2014

I've been driving a Toyota for 10 years and used several Toyota dealerships for service. Legends Toyota is the WORST one in the metro. I bought a new car 6 months ago from Legends Toyota and have been working to resolve an issue on it ever since. The service manager is not willing to even try to fix the problem. For her doing nothing is an acceptable answer to the problem. Do yourself a favor and STAY AWAY from Legends Toyota. There are better ( a lot better ) Toyota dealerships in the metro.

mynett

15 de ago. de 2014

Very professional. Made me feel that he really wanted to help. Not just sale me a carI will recommend him to all my friends and family

lovedreams

8 de ago. de 2014

My family has purchased 3 vehicles from Legends recently. The quality of friendly people they employ is impressive. I just picked up my new vehicle and want to express how pleased I am with everyone involved. Charlie Ross was very knowledgeable and professional in locating the vehicle, taking it to the Hand Control Installer and assisting me in person and through the internet. He had Aaron Connolly lined up for the delivery. Aaron was very friendly and informative. Sharp-dressing Percy Starr in finance sold me a Service Contract and Phil Ulrich GSM authorized my Toyota Mobility Reimbursement Application so I am happy and very pleased all the way around. Thanks again Legends! Sam Finley.

Maila Yang

6 de ago. de 2014

Just purchased a car from Legends Toyota last week. Pre-purchase experience was great, everyone was nice. After purchasing the car I came home and reviewed the papers and noticed the price I was charged is not what I agreed to. Spoke with my sales guy, never heard back. Talked with Percy the finance manager I had been working with only to be told lies after lies about how the price came to be. Asked to speak with the manager....haven't heard back. Basically after they get your money they don't care about you! IF YOU HAVE PURCHASED A CAR FROM HERE CHECK YOUR PAPERWORK! THE DEALERSHIP HERE RUNS A DISHONEST SHADY BUSINESS PRACTICE! I will be filing an official complaint with Toyota's Corporate office if this does not get resolved.

pepiprius

27 de jul. de 2014

When my "Check Engine" light went on after inadvertently putting E-85 into my Prius gas tank on the East Coast - - I called Nick for help. His advice proved sound and saved my car from hundreds of dollars in repair costs.Nick was kind and a voice of reason when I was so far from home. I can't tell you the comfort I felt in being able to call him and have him service my car over the telephone. He helped me get into certified Toyota dealership in Boston and wanted me to call him before others did any work on my car. Turns out, Nick's advice mitigated any damage the E-85 might have caused and our happy Prius drove back to the Midwest without further incident - - or any more E-85!I am a LOYAL customer of Legends Toyota. The people really care about not only the car - - but the customer.

Nathen81

26 de jul. de 2014

My wife were looking for a new car and had heard good things about Legands Toyota. Dean Nowe was our salesman and he worked his butt off to find our vehicle and sales manager Phil worked Magic on getting it for us from another dealer after they found it. Went out of their way for us in all aspects of the deal. This place is awesome and very easy and great to deal with. If your looking for a Toyota go to these guys. They will make it happen.

janistolly

18 de jul. de 2014

My husband and I recently purchased a Toyota Tacoma at Legends Toyota. We had the pleasure of working with David Clarke. He made the car buying experience enjoyable. He was very patient and worked with us to find the very best deal. He was also knowledgeable and we appreciated his honesty. The dealership gave us a very fair trade for our car and worked very hard to get our payment where we wanted it to be. It was by far the best car buying experience we have ever had. JaVan Clayton in finance was also a pleasure to work with. He was very personable and friendly. Thank you Legends Toyota for making this experience enjoyable and for going the extra mile!!!

Bekahp

14 de jul. de 2014

Ray Ford was an exceptional sales man. He was friendly and very helpful. He spent hours and got a great sunburn helping me find the perfect car. He seemed to be truly invested in what he did and wanted to make sure that I left happy and satisfied. I could not have had a better buying experience. Thank you Ray Ford and the Legends Toyota!

Joyce

2 de jul. de 2014

Kyle O'Neil is a very likable guy and a very good salesman. I felt no pressure, he answered my questions, and he worked hard to get me the deal I wanted on the car I wanted. I would definitely seek him out for my next car purchase.

Nicole

1 de jul. de 2014

Micheal was wonderful to work with. I will definitely buy from him & this dealership again!

Demetrius Davis

1 de jul. de 2014

I've receive two new vehicles,and I must say it was the experience that made the difference,yes they are there to sale you a car however it's how they sale you a car that's what makes the difference.this Toyota don't build clients they build relationship .

Elle816

1 de jul. de 2014

I purchased a Rav 4 from the dealer and dealt with Richard M. I knew what I wanted, and they had it. Smooth sailing experience. Richard was very professional and pleasant. Excellent to work with and I knew I was in great hands. I would definitely recommend Legends. Ask for Richard. You will not be disappointed.

Matt S

1 de jul. de 2014

After visiting the dealer closest to our home, we were treated very poorly, told there was no negotiating price, and then called 2-3 times a day asking when we would be back to purchase. After we were shopping at Legends outlet we decided to stop by Legends Toyota to go for a test drive. Ray Ford greeted us as we walked in the door and had an actual conversation with us, not just about buying a car. He was quite refreshing compared to the 'high pressure' approach we all dread. He wanted to know what we needed in a vehicle, and what we could afford as a payment. The first vehicle I purchased from him I knew exactly what I wanted and they had it on the lot, the second vehicle we leased, but my wife was very insistent on getting the exact color combination she wanted. Ray tracked down the one she wanted in Omaha, Nebraska and had it at his dealership in a matter of days. We will continue to purchase from and to recommend Ray Ford and Legends Toyota for all of your vehicle needs. Thanks again Ray!

Antoine

1 de jul. de 2014

I just bought a car at Legends Toyota and had a very good experience. I had a lot of questions and concerns and test drove several different cars. Lee Harris was my salesman and was very polite, thorough and did not pressure me to make decisions. I feel very good about my purchase and would recommend Legends Toyota and Lee as their salesperson for someone who is looking to purchase a vehicle - used or new.

kai davis

1 de jul. de 2014

My name is Demetrius Davis I've receive two new vehicles,and I must say it was the experience that made the difference,yes they are there to sale you a car however it's how they sale you a car that's what makes the difference.this Toyota don't build clients they build relationship .

Nick

30 de jun. de 2014

We had a great experience here. Ask for Ray Kolman. He saw us through from start to finish, without all the "showbiz" things you get from most places. He also called a few days after to make sure we didn't have any issues or questions. As with any car purchase, do some research on everything and make sure it's all lined up the way you want. Once that's done, go talk to Ray and he'll get you set up in the vehicle you want. We had questions about what some things meant and Ray was very helpful in answering them. Because I'm a skeptic in everything, I double checked the answers I was given....they all checked out. Now I know I can go back to Ray for future car needs without worry. We got a 2014 Highlander and traded in our sedan. The Highlander is awesome! Lots of room, drives really well, enough gadgets to make things useful and fun but not complicated. The XLE worked out well for us because they have features for kids and dogs. GREAT experience! Thanks Ray!

Krystal Reed

30 de jun. de 2014

Legends Toyota made my first car buying experience great for me. I was a first time car buyer with me credit and they financed me when no one else would. They helped me find a car that that I love, with a low monthly payment. The whole staff was was kind, the facility was family friendly and I genuinely felt that everyone who helped me was concerned about my personal needs.

LansingJHawk

30 de jun. de 2014

Ray Ford made the entire purchase experience uniquely stress free. He took the time on a Saturday afternoon to show me what the dealership had available in the model I was most interested in buying, and he helped me compare key differences. Then he simply let his product sell itself. We sealed the deal with little negotiation because the sales team went out of its way to meet my expectations. My wife and I have now made two trade-ins and purchased three vehicles from Legends Toyota. If Ray Ford remains on staff, one day we'll return again.

peachhead

30 de jun. de 2014

I recently leased a New Prius from legends. My car is wonderful. And the whole buying experience was wonderful. My sales person was Ray Kolman and he did a excellent job. No pressure, answered all my questions, and was fun to work and professional. I will be back to see Ray at legends when my lease expires.

elle816

30 de jun. de 2014

I had the pleasure to work with Richard. He's very knowledgeable, courteous, friendly, and service oriented. There wasn't a moment that I felt pushed. His support was awesome. Thanks.

brantoine

30 de jun. de 2014

I just bought a car at Legends Toyota and had a very good experience. I had a lot of questions and concerns and test drove several different cars. Lee Harris was my salesman and was very polite, thorough and did not pressure me to make decisions. I feel very good about my purchase and would recommend Legends Toyota and Lee as their salesperson for someone who is looking to purchase a vehicle - used or new.

npaler01

30 de jun. de 2014

We had a great experience here. Ask for Ray Kolman. He saw us through from start to finish, without all the "showbiz" things you get from most places. He also called a few days after to make sure we didn't have any issues or questions. As with any car purchase, do some research on everything and make sure it's all lined up the way you want. Once that's done, go talk to Ray and he'll get you set up in the vehicle you want. We had questions about what some things meant and Ray was very helpful in answering them. Because I'm a skeptic in everything, I double checked the answers I was given....they all checked out. Now I know I can go back to Ray for future car needs without worry.We got a 2014 Highlander and traded in our sedan. The Highlander is awesome! Lots of room, drives really well, enough gadgets to make things useful and fun but not complicated. The XLE worked out well for us because they have features for kids and dogs.GREAT experience! Thanks Ray!

beth0705

30 de jun. de 2014

Aaron Connolly did a great job showing me all my options and answering questions. I never felt pressured or rushed. I had a pleasant experience, which is not always the case when buying a car.

rpboyer

30 de jun. de 2014

We found a very impressive certified pre-owned vehicle online, and communicated with our salesman Chris Riekens through email. We scheduled a test drive for a Sunday afternoon and the vehicle was parked and waiting for us outside the sales office when we arrived. We did our research before arriving at the dealership, so we made Chris' job pretty easy. That said, he was very personable, professional, answered all of our questions, and made the process as painless as possible. We never once felt pressured by anyone we dealt with at Legends Toyota. Overall our experience was very positive, and we would deal with Chris and Legends Toyota again.

kreed95

30 de jun. de 2014

Everyone was so helpful they got me approved when no one else could. Gave me a great deal for a car that I loved and a affordable monthly payment .

Melynda Hanson

30 de jun. de 2014

Ray was such a hard working salesperson. We told him what we were looking for and what we could afford and he met all of our expectations and then some! We walked out with a beautiful truck that, even 7 months later, we still love! No regrets car buying experiences are hard to come by, but Ray made sure we got what we needed, wanted, and were not going to end up car poor. We couldn't ask for a better person to do business with!

Melynda Hanson

29 de jun. de 2014

Ray Ford was such a hard working salesperson. We told him what we were looking for and what we could afford and he met all of our expectations and then some! We walked out with a beautiful truck that, even 7 months later, we still love! No regrets car buying experiences are hard to come by, but Ray made sure we got what we needed, wanted, and were not going to end up car poor. We couldn't ask for a better person to do business with!

teachermom78

29 de jun. de 2014

I leased a Corolla back in March and the service that I received was simply excellent. Ray Ford was my salesman and he really made sure that I got what I was looking for in a car deal. Everyone was very friendly and not pushy. I felt comfortable and will go back in the future for a new car. I highly recommend this dealership and Ray Ford as a salesman. He is honest and works hard on getting you the best deal possible. Thank you for that!

rmarchio

29 de jun. de 2014

It was great working with Jeff Creach, I was really nervous when I walked in. He made things easy and worked hard to give me a good deal. If you are looking for a car go see Jeff.

LansingJHawk

29 de jun. de 2014

Thanks to Ray Ford, JaVan Clayton, and the entire sales team at Legends Toyota, I recently drove away in a new Camry XLE Hybrid. Ray made the entire selection and price negotiation process stress free, and jaVan had me out of the finance office so quickly I had to wait for the car to finish undergoing final, pre-delivery cleaning. The entire experience was uniquely positive. I can't recommend Legends Toyota, Ray, and JaVan strongly enough.

peachhead

29 de jun. de 2014

I leased a new Prius and I could not be happier. Ray Kolman was and excilent sales person to work with. No pressure, no hassle, no dishonesty. Ray even came in on his day off to see that signing the paper work went with out any problems. In the end, I left 100% satisfied and will be back to lease my next car from Ray and legends.

dmeyer584

29 de jun. de 2014

I was lucky to know exactly what I wanted when I walked in the other day. Ray made it all very easy. Quick test drive and in and out shortly after with the car. He was friendly and knowledgeable with no pressures. I'll recommend Ray to anyone and glad it was such a positive experience.

engrusman123

29 de jun. de 2014

I like the customer service and quality of paper work which they do it for me. This is my first good experience with Toyota. Thanks

TaraMarie9681

29 de jun. de 2014

Thanks to Aaron and Percy for making this a good experience. We were not anticipating to actually make a purchase today, but with their help and patience we were able to come to a good decision on a car that will be a great addition for the new addition to our family. Thanks, guys!

steve

28 de jun. de 2014

Ray Ford was our salesman. He was professional, efficient and made our purchase a good experience.

joa2828

28 de jun. de 2014

I am very happy with the service I was provided from this dealership. I just bought a 2014 Toyota Camry I love my new car. My salesman Lee Harris was very professional and very helpful with all of my questions. I would highly recommend this dealership and my salesman to anyone looking for a car and that wants great customer service.

Leslie Griffin

28 de jun. de 2014

I will never go to another delership again these people are awesome!

Fritzkc

28 de jun. de 2014

I bought a new Camry SE from Legends Toyota. Ray was very helpful with the transaction. I told him exactly what I wanted and even though they didn't have it in stock, he was able to get my car from another dealership. The price was the best in town. This is the second vehicle my family has bought from Legends and surely wont be the last. 10 out of 10 best experience I have had buying a car.

danite

28 de jun. de 2014

FANTASTIC Place to buy a vehicle. They are very well informed group of people. They do not waste your whole day if you know what you are looking for. My salesman was Raymond Ford. He got me the exact Camry Hybrid in the color I was wanting. I would definitely buy more cars from this dealership.

BillJ3

26 de jun. de 2014

Time For A Change After 28 years of 2 Honda Civics, it was time for a change. After discussing my wants/needs with Jeff Creach, we very quickly found a Corolla that was exactly what I was looking for. Jeff was easy to work with. I never felt any pressure to buy. A short while later, I was signing paperwork with Daryl Posey. Before I hit the road, Jeff went over all of the features of my new car ( and when your trade in is a 1997, there's a lot to go over). I love my new car, and highly recommend Legends Toyota.

coachftbl1304

25 de jun. de 2014

Rob at Legends Toyota made buying very easy. I recommend Legends and Rob to anyone trying to buy a car. There no bull no nonsense approach made this purchase easy and somewhat fun for our family

BillJ3

25 de jun. de 2014

After 28 years of 2 Honda Civics, it was time for a change. After discussing my wants/needs with Jeff Creach, we very quickly found a Corolla that was exactly what I was looking for. Jeff was easy to work with. I never felt any pressure to buy. A short while later, I was signing paperwork with Daryl Posey. Before I hit the road, Jeff went over all of the features of my new car ( and when your trade in is a 1997, there's a lot to go over). I love my new car, and highly recommend Legends Toyota.

benfloydp

25 de jun. de 2014

Dean Nowe (Sales) was 100% honest from the start. I was working with multiple toyota dealers and Dean was the only one that was able to find me what I was looking for. I kept waiting for a "catch" or a "Sales Pitch" and it never happened. It was the best car buying experience I have had. I contacted Dean and told him what I wanted and the price range I needed and he made it happen. Great Experience.

Marie

24 de jun. de 2014

I had an excellent experience at this place. When I walked in I was not rushed and felt comfortable. My salesman Lee Harris was very polite, patient and I could tell that he was listening very closely to what I wanted. I leased for the first time and he walked me through the entire process explaining every thing. He worked with me so much that he put vehicles next to each other so that I could compare the colors. I have never had a better car buying experience and I walked out very happy and satisfied. They even have free cappuccino machine which was also nice I would highly recommend Legends Toyota since they really work with you and Lee Harris if you want a genuine and knowledgeable salesman.

lchurch

24 de jun. de 2014

I originally came to Legends to have my Scion repaired. I had purchased it from another dealership and was not happy with their service department. Bryan Floyd made sure that I had a positive experience and my car was repaired and well informed about my Scion. He gave us a loaner car which was a Camry Hybird. I returned to the dealership a couple of weeks later. Jeff Creach was able to work me a deal so I could trade my Scion in and drive away in a brand new Camry Hybrid. He made the car buying process fun and enjoyable. Daryl Posey made the process of signing all the final sales paper work fun and enjoyable as well. I could not be happier with my experience.

amaspe

23 de jun. de 2014

My husband and I have bought our last two vehicles at Legends Toyota and have no complaints! We were always given the best service and friendly conversation. They are extremely professional. All of their employees are great, we worked with Ray Ford and he was great! I would only buy from this dealership.

Lindapenegar

23 de jun. de 2014

We were very happy with every aspect of our experience. Thank you for all you did for us! They handled out he sale of our new highlanders quickly and with expertise.

Gpeters3

22 de jun. de 2014

Michael did a great job of walking us through the used car options, and even explained a used car in the line that wasn't clean. After going through the options, Michael helped us determine that the car we bought was a better deal without pushing us into the purchase. Good experience and good service, we will return.

Pledbetter052

20 de jun. de 2014

Great service. I will go to legends Toyota in the future. Greg was a great sales rep and made buying my first car fun and easy.

mary.t.beashore

19 de jun. de 2014

My husband and I was driving through the parking lot just looking at the used and new cars. We really liked the FJ and Mr. Johnson introduced himself and he asked what we were looking for and the price we wanted to spend. Mr Johnson took us to the detail shop where there was a FJ in Voodoo blue that was traded that day. My husband and I really liked it and Mr Johnson took the time and even stayed late so we could test drive it and go through the inside and out to make sure that was the FJ for us. Mr Johnson listen too us got the price down and our payment in the area we wanted. He answered all of our questions and was very professional in his job. I feel Mr Johnson likes what he does and wants to see a happy customer at the end of the day, I would say Mr Johnson is some one I would want around if I owned a dealership.Stacey and Mary.T. Beashoree

sallie1959

19 de jun. de 2014

I would recommend this dealership for your vehicle needs. Kyle O'Neil was very professional and helpful with our used car purchase. Very pleased with the service we received.

rwhite213

19 de jun. de 2014

Kyle was great! He was honest and so easy to work with. Being a woman, my experience with salesmen had not been the best. I dreaded looking for a new car. Kyle changed my mind about buying a car. He made it easy. Thank you.

mjayhawk

19 de jun. de 2014

We have been actively car searching in a time crunch (after having my car totaled out and having 10 days total in the rental car) for the past week. We went to 7 dealerships and spoke with numerous car sales teams. The honesty and helpfulness of Jeff Creach was wonderful. Charlie worked very hard for us to help us achieve the payments we desired as well as the price we planned to pay for a vehicle. Thank you Jeff!

Mark1981

18 de jun. de 2014

Greg is the best!Very nice and easy to work with. Best dealership experience I've ever had! Its my fist Toyota and I love it!

DanDoss

18 de jun. de 2014

I would say that the gentlemen that I worked with were easy to deal with, friendly and got to the bottom line without a bunch of hassle. I would recommend these guys if you are considering buying a new Toyota.

fidel1192000

18 de jun. de 2014

Greg provided the best car buying experience I have ever experienced. Greg is great. He was super friendly and bent over backwards to meet our needs.

DawnAlley

17 de jun. de 2014

We have been previous owners of a Toyota from another dealership, the experience we had with Legends Toyota was superior! We could not have been more please with the service and friendliness of all the staff.

Sallie

17 de jun. de 2014

Kyle O'Neil was very pleasant to work with. I would recommend this dealership for your vehicle needs.

HKP-Vette 14

17 de jun. de 2014

I recently purchased a new Highlander and dealt with Earl and Rod. They were very professional, straight forward and did not play games like many dealerships. I knew what I wanted, they had it and we put the transaction together very quick. I had tried to buy from a dealer out of the KC area and after 2 hours I did not have an out the door price. I left and went to Legends where Earl and Rob took very good care of me.

pudy6

16 de jun. de 2014

Bill Cantrell and Daryl Posey was awesome. Team was very friendly, patient and helpful; I actually drove off the lot with the car I wanted! At first I wanted a white car but Bill made it work and found the exact car and color I wanted as a substitute for the white. Daryl did his thing in finance, I felt as if I got the best deal ever. You guys are awesome, thank you!!! I'm an happy and satisfied customer!

lew5

15 de jun. de 2014

Greg worked hard to get us into a new Toyota and gave us top dollar for our trade! Great job Greg! We will definitely be back!

ablll805

15 de jun. de 2014

Everyone was wonderful to work with. They were all helpful, friendly, understanding of what I was looking for. They were thorough. I appreciated that they remembered me the next time I came in and quick to offer their assistants. I will gladly go back the next time I'm looking for a vehicle.Thank you all so very much!! Anna

rachaelz

15 de jun. de 2014

Greg was very helpful in the purchase of my Prius and listened to my needs. My new car is working out great and I would certainly go to Greg for future auto needs!

scarlett0hara

11 de jun. de 2014

We recently purchased a 2014 Highlander. We contacted several dealerships over the internet and received responses back from 3. We drove to the closest one to do a test drive and they didn't have any to drive and they were too busy to help us. We went to the second place and did a test drive. Had a great salesman, but when we told them to shoot us their best price, they only came down $1500 so we left. We had not been to Legends and were actually working on a deal at another dealership when Aaron followed up on his email to me. I told him what we were doing and asked him if he could beat the price we were getting ready to finalize. He immediately sent me back an email with a lower price and the exact specifications I was looking for in the vehicle. We committed to the car on a Thursday and drove it home Monday night (we were out of town for the weekend). Aaron was awesome to work with and really made us feel like he was working for us, not Toyota. The financing process was very easy and we sincerely appreciated not being pressured into buying additional packages. We will be trading in our Tundra at the end of the year for a new one and I am sure we will be going back to Legends.

adtdlt

11 de jun. de 2014

Great experience! Greg is very professional. He took time to hear every little picky detail we needed and did not need. He placed us in the perfect truck and we are very thankful that he cares about his clients. If you stop in talk with Greg Johnson. He will defiantly do what he can to find the right vehicle for you!

happymamabear509

10 de jun. de 2014

Michael Jordan was our salesman. He's only been there 4 months but he did a awesome job. We went in with a know it all attitude. Once we started listening to his suggestions, it made sense, we took advice & ended up with a newer vehicle, great price & the payment we needed.

jbillaci84

10 de jun. de 2014

This is the second vehicle I have purchased from Legends Toyota. They just treat you right from the time you walk in until the time you leave. I had the pleasure of knowing what exactly I wanted and they had it and at a unmatched great price. I traded in a 2011 FJ Cruiser and they paid me fair market price for what the vehicle was worth. I worked with Salesman Jeff and he was knowledgeable and helped me learn the ins and outs of my new 4-Runner. We went for a good test drive on both highway and regular street driving. Now the cool part is when after all the paperwork (which went exceptionally fast and free of issues with Mr. Posey), they pull your nice new car all cleaned and shiny into a garage port where they give you a one on one run through. Now this process takes a bit of time but is well worth it because you learn everything about your car and you dont have to spend hours reading manuals. I still suggest read the manual though because there is no way they can cover it all. Overall this was a great experience AGAIN and I will be buying my cars from here everytime.

keithnellie

10 de jun. de 2014

I live over two hundred miles from Legends Toyota in Kansas City, Kansas. I purchased my new Tacoma from Legends because Phil Ulrich and Bill Cantrell gave me the best price and were exceptional in making my purchase as pleasant as possible. They made my purchase the best vehicle purchase in my lifetime.

Happymamabear

10 de jun. de 2014

Went to buy a car with my daughter, they gave her such a good deal on a 2014 Camry, that I came back & bought a 2014 Camry Hybrid! We even sent a friend out & she bought a car!

greenman02

9 de jun. de 2014

Rob was wonderful! He really took his time with us and made sure that we were getting the best deal possible. He was very personable. I have never met a salesman that remembers small personal details just from conversation. We bought our car on a Friday night and he stayed long after the dealership closed to review all the features of the car. He even took the time to sync my cell phone with all car so I could make hands free calling. I recently returned for my first service visit with my car and got to see Rob. He still remembered me, took the time to shake my hand and even did the cub scout hand shake with my son. I love how he personable and does not try to up sell you on everything. He listens and works with you so that you get the deal and car you want in the end. I would buy a car from Rob again in an instant!

Afjohnson3152

9 de jun. de 2014

We had a wonderful experience at Toyota and Michael Jordan was a great service. He did not pressure us but worked to find the car that was exactly what we wanted. He has great customer service skills . We bought one car from him Sat and went back Monday for another one. Several friends going to work with him as well. Would def recommend this dealership and their friendly staff.

erinerinerin

9 de jun. de 2014

Recently purchased a used vehicle from Bill Cantrell and we can't say enough positive things about him or the dealership. Financing was great and the entire process was easy and painless. Would definitely recommend these guys.

ds_chaponniere

8 de jun. de 2014

My husband and I visited Legends Toyota over the weekend. We had planned on a test drive and not much more at this point. Sharrieff was great! He allowed us to take our time looking over all the cars and managed to beautifully walk that fine line of being nearby but not suffocating. Our test drive was really nice, he was well educated on the Camry SE and showed us some features that differed from our Camry XLE. We were still hesitant to buy that day but after chatting with Sharrief, and quite a bit of laughter, the service and the price was just too good to pass up. We traded in our Ford Taurus and it was a smooth negotiation. We then went off to see JaVan. By this time they were closed for the evening. JaVan explained the ins-and-outs of extended warranties and services to the letter and we never felt rushed.We were so happy with the service we received and the price of our new Camry, we returned the next day and traded our 2012 Camry XLE on a new 2014.5 (yeah that's right 2014 and a half weird right?!) XLE. After a lot of looking, Sharrieff (who must have the patience of a Saint to want to deal with us again) took us on our 2nd test drive and it was like riding around with an old friend, it was the most fun we have had on a test drive ever. He is not only smart but super funny! We requested to work with JaVan again and once again he was informative and explained our contract to the letter. His professionalism shines.Bottom line...go here visit Sharrieff & JaVan. They are great to work with, they will educate you on your new vehicle, the warranty and just brighten your day! Thanks so much to both of them for giving us an awesome car buying experience!

Abigail Johnson

8 de jun. de 2014

I went in to get a used car but Michael Jordan helped me find the perfect car to match my needs and wants. He made it possible for me to get a brand new car I never thought I could afford. The service was great and he was very friendly. He was real with us and not pushy and was realistic about my budget and where I needed to stay within it. I would recommend him ! My mom is now going back to buy her the same car from him !!!

fvera

5 de jun. de 2014

First time going to dealership to buy a car and they was very great. Alex made it very comfortable also re-assuring me threw every step.

amykaddington

4 de jun. de 2014

Steve was extremely friendly and helpful. He worked with us to find the perfect vehicle. We had both of our young children with us, and everyone (especially Steve) was great with them. They even have a play area so one of us could entertain the kids while the other continued with the business side. We will be back!

Jeffrey.layton

3 de jun. de 2014

Best dealership ever been too. The customer service is awesome along with the service department for dealing with any questions or concerns with respect to maintenance.

BobMurfy

2 de jun. de 2014

When we set out to look at cars we had no intention of buying a Toyota. We stopped by Legends Toyota just to look....so glad we did. Jeff, Earl and Daryl were awesome, very knowledgeable and professional. We looked at a couple cars....test drove a Carrola and it was ours a short time later. Will definitely recommend them to friends looking to buy a car.

Tim

27 de may. de 2014

Bought a Rav in 2013 from Legends and getting ready to buy an Avalon but not from Legends. Go to a Missouri dealer and avoid the $300. administration fee and get a better price on the same car.

madinstjo

27 de may. de 2014

Bought a vehicle last month. Been lied to over and over. They changed the paperwork from what we agreed on to what actually went through finance dept. Terrible that a business is ran this way.

Still satisfied

24 de may. de 2014

I purchased a pre-owned pontiac from this dealership almost 5 years ago after a friend recommended them. I realize that some people may be hessitant on purchasing a car that isnt a toyota from them, I am happy to share with you that my vehicle has been great to me! I have only had to do wear & tear maint. and I have been able to work with the same service advisor Bryan for the entire 5 years. Whom by the way is very pleasant to work with, which makes things quick and easy for me. They take care of people here, so know that you are in good hands.

jojo3029

20 de may. de 2014

I purchased a base vehicle from Legends Toyota and negotiated some extra features as an incentive to buy. I asked for tinted windows, cruise control (at half price), and keyless entry to be added. There was also some hail damage they said they would repair, since I was not taking any price drop for that. I made the purchase and after the delay and confusion of getting my appointment scheduled, I dropped off my vehicle for these repairs to be started. The next day I was told it was done and I drove out there. The hail damage had not been fixed, there was grease on my interior from the keyless entry installers, and the MOST UPSETTING thing was that the plastic cover that goes over the cruise control stalk had a large, unprofessional cut out that looked as if someone used a box cutter to cut a large, uneven hole for the cruise control stalk to fit through. Anyone would be upset if they saw this damage on their brand new vehicle. I brought this to their attention and was told that if I wanted it to look factory installed I should have sprung for the next model that was $4000 more than my base model. I was so upset. At the time of purchase, they told me it would look factory. I only took their word due to it being a big name dealership. They said they would order another one and try to cut a smaller hole. I continued to question why they cannot order the piece that has the premade hole and dustcover so that it looked factory installed like they promised it would look, which is about $15 for me to order online. I continued to be told NO, due to their budget restraints and the outside company that they have do the work. I said I will pick up my truck and try to order my own. I called customer service for a manager to call me regarding my experience. When I picked up my truck they had the professional install piece on it. There was no reason for them to make my buying experience so stressful. I felt so taken advantage of since they had already got me to sign the paperwork and then did this. They must have figured since they already sold me the vehicle they can do whatever they want. I spent almost $24,000 on a brand new vehicle and two of their internet sales people expected me to accept sloppy, unprofessional, damage to my vehicle and thought they could get away with it because I already made the purchase. My next step was going to involve taking legal action and contacting some consumer protection companies. It is not right to take advantage of consumers. I would not recommend this dealership to anyone!!

Billyjhawk

13 de may. de 2014

I would like to thank all the employees at Legends Toyota. What a great group of employees. The salesman was Jeff Creach and he did an unbelieveable job of getting us into the car we wanted. He worked with his manager Phil Urlich to get us into a brand new Rav 4. They were able to get our payments where we needed them. We then worked with the finance man, Daryl Posey. He was very exciting to work with. His enthusiasm was off the chart. He explained everything simply and clearly, and made sure we understood everything we were signing. I would definitely recommend this dealership to anyone thinking about a vehicle purchase. They all went the extra mile to keep us satisfied. THANKS!!!

RogPa

4 de may. de 2014

WE was looking for a 2008-2110 Chrysler Town & Country. Had a loan approved but was finding it difficult to get it to meet our needs. Spoke with Aaron and explained our situation. He was very kind and helpful. Had just what we was looking for in a 2012 and was able to get the financing arranged for us to go there and come home with a van. Even though we owed more on our 2006 than anyone of 6 other places was able to help us with. Aaron and his team at Legends Toyota of Kansas City were very polite and helpful. AND just as excited as were! We didn't give them much advance notice of our being there to thoroughly clean it out but that is ok. Won't take much to get it there. VERY HAPPY with our purchase and the great work by everyone of the team working for us. God Bless them all.

jvtassel

4 de may. de 2014

I first connected with Bill Cantrell online when I was looking for a Toyota 4Runner. Given that Legends was quite a ways from where I reside, I was reluctant to work with him since there are several Toyota dealerships much closer. However, Legends has some great inventory of new and used Limited Edition 4Runners. So, I went out there and test drove a few of them and got to know Bill. He was professional and accommodating and an actual joy to spend time with.I truly enjoyed my buying experience with Bill. He listened to my needs and met them. Once I made my decision on the car I wanted to purchase, I requested negotiations occur via email and phone since I dont have much time nor flexibility in my work week. We went back and forth via email, had a few phone conversations until we reached a fair price. Then I went out on a Saturday morning to actually purchase the vehicle. I couldnt be happier with my purchase or the service I received.Bill Cantrell is professional, personable, respectful, and accommodating, but all in all hes a good person who I trusted immediately. He is not your stereotypical car salesman. He is patient and never once pressured me or encouraged me out of my comfort zone. After driving several 4Runners, we both knew when we found the right car for me. It was a complete and total fit. When Im ready to purchase another car, I know I will work with Bill. He is hands down the best in the business!Thank you, Bill for finding the right car for me and making my buying experience fun and enjoyable!

premiurmi

1 de may. de 2014

I received best quote from this dealer for my new Sienna van 2014 over the Kansas area and there was no need to bargain. Some of my friends also got very good deal from this dealership. Chris Riekens patiently spent more time with me to explain the details and also he provided me couple of good options as per my requirement. Also he never forced me to buy something. I would highly recommend this dealer.

Jayan Karthik Pari

14 de abr. de 2014

Best place to get a car, hassle free and friendly. Richard was the sales person who dealt with me and he did a great job explaining and gave me a fair deal.

dgreen2257

9 de abr. de 2014

Ray Kolman happened to be an old aquantence of mine from 20 years ago and many lives ago....So when we drove into the dealership on a whim I was quite surprised and happy to find an old friend. Through out our buying experience we were made to feel very comfortable and at ease, even when talking bottom line numbers. The old tactics of high pressure car sales should be abolished industry wide and these guys are on the cutting edge of eliminating those antiquated practices. Thank you for your new friendships.We love our 2013 Toyota Highlander limited, and have never had any buyers remorse thanks to the comfort of our new found friends at Legends Toyota.

netjohn

1 de abr. de 2014

My husband had been visiting dealerships looking at trucks and he decided on one truck at another dealership and one at this dealership. My husband had been telling me about these trucks and trying to get me to go along with him to look at these trucks. Brandon called to see if we were still looking for a truck, that called made our minds up to go and at least test drive some of the trucks. We haven't heard from the other dealership yet. Brandon worked really hard to make sure we got the truck we wanted and we are very happy with our purchase.

gepshtei

30 de mar. de 2014

Found an unbeatable deal on a used Subaru Outback and flew to Kansas City from Colorado to buy it. I was picked up from the airport and the car had safety inspection, oil change and detail done the day of purchase to ensure a safe and worry-free drive back to CO, Along with the purchase I got a great rate and premium warranty which additionally covers my tires/rims and dent-removal at no deductible. I love my car and this was by far the best car buying experience I have ever had and I highly recommend Legends Toyota!!

Brader

28 de mar. de 2014

Brandon has been trying to help me for a few months to get me apporoved on a selected number of vehicles that I am interested in. I did not have the best of credit, but this gentleman did not give up. I finally got a cosigner on a very nice bargain car and he was delighted when this SUV came in. He gave me a call soon as he got word of the vehicle. The next day, I was driving it home. Brandon is a very determined worker. I would definetly recommend this gentleman to anyone.

LegemdToyota

22 de mar. de 2014

Greg Johnson was helpful and knowledge. We were not intending to buy a new Avalon. Two days later Greg called and we agreed on a price that was beyond our expectation. Greg was on top of every detail and followed with emails after the sale. A new 2013 Avalon and a fair price for our 2007 Prius was our first objective. This was achieved with Greg and the officials of Legend Toyota.

millerforkner

17 de mar. de 2014

Enjoyed a good experience with Mr. Bernal, and would recommend your dealership to friends/family in the future. The dealership staff was friendly and accomodating!

hogghunterx

17 de mar. de 2014

Brandon ensured the best possible price and service. He went above and beyond of what a typical sales person would/could do. I would and will recommend him to my family and friends.

AlanGrey

15 de mar. de 2014

Very best car buying experience that we've ever had. No hassles. Straight forward purchase transaction. The only hitch was a bit of delay getting the truck transported into the dealership and Mr. Rabenau's communication about the delay could have been just a bit more proactive informing us about the delay and the new delivery schedule. Overall, we are completely satisfied and will be back to Legends for future car purchases.

Dathan

12 de mar. de 2014

I first emailed these guys because I live around 120-140 miles away. They got back to me in like 20 mins and were eager to help in any way they could. I know this does not sound like much but a week before I was looking at a car at another dealership and they took 3 1/2 days to get back with me the first time even after over a dozen calls. I talked to a couple different people at the Legends Toyota dealership and they were all go get-ters in my eyes. When I got to the dealership there were guys singing and dancing which I thought was kinda fun. I think it helped lighten the mood. The guy that I was supposed to be working with wasn't there yet, but another guy stepped in and answered any and all Questions I had. He was very helpful. I believe his name was Brian. Brian went and got the car ready for a test drive and we went for a drive. When Brian and I got back, the other guy Aaron was there to greet us with a smile. I would recommend this place to anyone trying to get a car, new or used. Thanks Guys!

mzuniga727

11 de mar. de 2014

I had a really good experience. The sales person was friendly and informative. He answered all my questions, and I did like the car. All is good.

motoqueen464

5 de mar. de 2014

I have given this rating due to i was not told what all i could have gotten on my car. Also when i emailed my sales person about it they answered once and then never responded after that.

cpakathy

27 de feb. de 2014

I knew what model/color I was interested in. They dealer traded for one, and I purchased it sight unseen. The price was great, and I only went to the dealership twice, once to sign, and once to pick up. I had haggling on my mind, and was surprised that the price quoted the first time was within my targeted purchase price.I have nothing but praise.

dkdoll

27 de feb. de 2014

My first contact was by phone,I talked to Derrion. I asked about a specific 4Runner which was not on their lot. Within 15 minutes Derrion and Phil had located my car and we agreed on the price. When we picked our car up, everyone at Legends treated us royally. Derrion is an exceptional young man and I would recommend him to anyone.

klindsey08

27 de feb. de 2014

Great rating, for customer service and beyond. They all were great to work with and went out of their way to meet our needs. They worked with us from 200 miles away, worked fast, and were very fair. Dean and Daryl were great at what they do, and fun to work with. They definitely earned our trust and future business even with the distance. Thanks Legends Toyota for the GREAT experience!

jpryan

26 de feb. de 2014

Brandon and Daryl were knowledgeable, they were attentive to what we said and understood what we were looking for, and they took care of business efficiently.

bcsj74

26 de feb. de 2014

My experience at Legends Toyota was like no other experience that I have previously had. My salesperson, Jeff Creach, explained right away that he was new to the business and would do his best to help me. When I started asking questions that he was unsure of, he politely asked if I was comfortable with him asking another salesman, Rob Rabenau, to help. I was perfectly fine with that. Not only did Rob have the answers to my questions, he also showed Jeff how to find out those answers. I think that Jeff Creach did an awesome job helping me with what he was comfortable with, and commend him for asking Rob to step in to help so that I got the correct answers that I needed. Rob Rabenau made sure that not only I, but Jeff as well new the correct answers and solutions. There was no "gray" area in the lease of our new Toyota. They provided me with all answers to my questions and were very polite and courteous to my wife and I. They both even went the extra mile to put a sign in the window of our new car telling my wife Happy Birthday. something I hadn't expected, but was very thoughtful and welcomed. Overall, this has been the best dealership experience that I have had.

jbacon85

24 de feb. de 2014

Erik was fantastic! I knew exactly what I wanted to buy and he went out of his way to ensure I still had options with everything on my list checked. I ended up with the exact Tacoma I wanted from out of state. He and his team looked high and low for this vehicle after my many attempts online. My experience with Erik was fantastic and I definitely recommend him and Legends Toyota for anyone looking for a Toyota!

padgettfamily

23 de feb. de 2014

My wife and I had recently bought a brand new Toyota Rav 4 a couple of months ago. Now the Rav 4 is a great little SUV, but we ended up needing something with more space, more power, and a tow rating. We decided to look at a Certified Used Toyota Highlander. We went with used due to the price point we wanted to stay within. While looking at the Toyota Highlander, Steve came out to the lot and greeted us (which was a great start since there was a bunch of snow and ice on the ground plus it was like 15 degrees out. Steve was the only salesman outside...). Steve got the keys and let us check the Highlander out for a bit and then we went inside, warmed up, and talked about our situation. Within minutes, Steve started pulling our info and working a deal within our comfort zone. We were able to make a deal within a couple of days, which was a very reasonable amount of time for me. The deal would have been faster had my wife and I been able to make it in sooner, but my work schedule was conflicting. Daryl worked hard to get all of the finances in order and took the time to make sure we were happy and comfortable with the paperwork. Daryl had been our finance manager previously and we had an equal experience that time too. On the purchase day, JaVan did the paper signing with us. Within 20 minutes, we had the papers signed and carried on in friendly conversation.During the whole buying experience, my wife and I were completely comfortable at the dealership. Legends Toyota always maintains a clean, neat, and professional appearance that is comfortable for kids as well. The kid's zone is awesome. Steve is an awesome salesman who listened to what my wife and I wanted/needed and he worked hard to meet those needs to include keeping me updated on the process while I wasn't there. While my wife and I were waiting for the paperwork to be ready, Steve made sure my kids were OK, offered to get us something to eat/drink if we needed it, and talked with us. Steve is a great salesman, family man, and a consummate professional.I have already referred a few people to go see Steve and my wife and I are going to have a few accessories bought and installed on our Highlander in a couple of months (Steve took time to get the prices and info for the accessories we want instead of just telling us go to talk to parts and service.....THANK YOU!!!) My wife and I will be back to work with Steve again. Steve, thanks for all of the help. We absolutely love our Highlander, it is the PERFECT vehicle for our family. Next time I'm there for service, or if I am just in the area, I will come in and say hello. Take care.

mhackley

22 de feb. de 2014

Very good purchasing experience. It was all that you could hope for when buying a car! No hassles, excellent trade, I would whole heartily recommend to all.

DirtyPaw

19 de feb. de 2014

Vince is a great salesperson who knew the vehicle I purchased. I would always hope to find a real professional such as Vince Walker to put a deal together with.Thanks

camryramsey

12 de feb. de 2014

At Legends Toyota of KC from the sales person (Ray Kolman) we dealt with to the finance person (Daryl Posey) made our experience a pleasant one for two cars. We will go back and purchase a vehicle from this dealership in a heartbeat. Everyone was very helpful and courteous that we encountered. Thanks again Ray and Daryl for a positive experience.

kstwldcat93

8 de feb. de 2014

Rob was great to work with. He was friendly, helpful and worked with me to make sure things were right with the vehicle before I left. Thanks Rob.

lfeitz

6 de feb. de 2014

Greg was fantastic to work with - he was friendly, knowledgeable, and incredibly helpful. We went to Legends on a purely "comparison" trip -- I already picked out another vehicle at a different dealership. However, after working with Greg, we ended up purchasing our CRV through them thanks to their fair pricing and superb service. I highly recommend working with Greg. It was great experience and I LOVE my car!

nogelgf

4 de feb. de 2014

Easiest time I have had purchasing a new Sequoia. This was 3rd. Sequoia I have purchased since 2003. The first from this dealership. I shopped around and with out any offers back and forth I received the deal I ask for the first time. It was fair and I was driving the SUV home that night. The sales person Greg Johnson was very friendly, knowledgeable and helpful in getting the deal done. Went over all details about the new options with me. The dealership has been very friendly with all service after the SUV was purchased. Gary Nogel

mmichellebrad

2 de feb. de 2014

I was actually heading to look at a different dealership at a different make and model, but happened to stop and cruise through the Legends Toyota lot The look of the Rav4 appealed to me so I got out to take a look. Leo was actually assisting another customer, but stopped to answer my questions. He then followed up with a test drive and found the model that fit my wish list and budget. He was very conscience of my budget even though the sales manager wasn't so easily convinced. He worked out an agreeable deal. I would recommend Legends Toyota and specifically Leo Bernal to anyone looking to buy a car.

patriciagates585

1 de feb. de 2014

I stopped in the dealership, "just looking". I met Leo who did a great job of showing me options for the car I had in mind. We took a test drive around part of Wyandotte County Lake exiting onto 435 and back to the dealership. This route gave a good overview of how the car handles in a variety of situations. I took advantage of the sign it and drive it option. Since I chose a different color and a few options not on the test car Leo had the car sent in from a sister dealership the next day.

Janette132000

1 de feb. de 2014

Richard was very patient with us we couldn't make up our mind,. Not once did he make a distress face towards us he kept a smile on his face the whole time! I told him. Myself that he is very brave for taking a job like this I don't think I could handle it! We have purchased 6 cars with in the family from legends Toyota not a single problem and if we ever did they always took care of us! Thank you Richard!

ljessa7

1 de feb. de 2014

Rob was the best car salesmans I have ever come across. After looking for my first car for awhile, he made the experience one to remember. He is very knowledgable, informative, kind, and patient. He answered every question to the best of his knowledge and knew his facts. If I had to look for another car in the future, I would go back to Rob. It was a great experience.

Akindria

1 de feb. de 2014

I have to say that of all my new car purchases thus far, Legends Toyota and those that helped me were very Professional. I will go as far as to say that if at all possible, even if I were to move out of state that I would buy my car, truck or suv from Legends Toyota only. It is the very best place to buy a Toyota or Scion. Hands Down!

mamakobe

31 de ene. de 2014

Richard was great!! he helped me all the way from the time I inquired to the time i drove away... Even though I was out of state he ensured all paper work was taken off and everything was in order..I'd recommend Richard to anyone for a car.

ajorge

31 de ene. de 2014

Great customer services skill, price was awesome, extremely satisfied with the seller, would come back to buy a new vehicle very soon. the sales man was extremely helpful.

barhamte

31 de ene. de 2014

Had a great experience buying a 2014 Toyota Camry Hybrid. Aaron Connolly, our salesman, was easy to talk with, very friendly, a professional who really knows his stuff, incredibly helpful, a first-rate person and salesman who has followed up with short phone calls now and then to see how we're doing with our new Camry. We'll continue to work with Aaron and Legend's Toyota. We love the car and the great service provided. Terry and Sue BarhamKansas City, KS

eileenvs

31 de ene. de 2014

UPDATE: Steve Kurtz, the owner of the dealership, contacted me shortly after I posted this review. He was courteous and respectful, and explained he would refund me the depreciated value of the service contract, and what I spent in interest and taxes on the deal. I received a check in the mail within 3 business days. I can now confidently say that this dealership did the right thing, and I will continue to do business with them. I attribute the problem to a few employees, rather than the dealership as a whole. I hope this review will help other consumers to think twice before they trust this dealership because of their reputation.While I am glad that other people have had a good experience here, I was almost cheated out of thousands of dollars (and have already lost a few hundred dollars) because of a fraudulent business deal contracted at this dealership.First, I did extensive research on this dealership before I walked in the door. I chose it because of its superb ratings online, and because they had a car on the lot that I had been looking into (the previous owner had taken impeccable care of it). I looked on KBB for the price range, and saw that the Prius on the lot was marked up a bit, but not by a lot. When I called the dealership about the car, Ray Kohlman began to work on securing financing for me. He was friendly, and I was pleased with his efforts. Although I am a young, fresh-out-of-college, first-time buyer without established credit, he said he would be able to find a lien holder.When I arrived at the dealership two days later, I was told I had not been approved yet. Regardless, Ray suggested I buy a brand new Prius instead of the used one I had my eye on. This concerned me, and I firmly declined. I did not want to be saddled with that much debt. I then asked about the marked-up price of the vehicle: They were selling it for $11,000 (Kelly Blue Book said $9,966). I was told that the information I had looked at was inaccurate because this model was "more special." (I should have brought the printed KBB report, since I went back to KBB after the sale to find that I had been duped.) I relented, and returned to the lobby to wait for my contract to be drafted up.Then I waited. Finally, after an hour, Dean Nowe called me into his office. He complimented my intelligence. (I should have known that fulsome flattery was a tactic of deception). He then pushed the contract before me and said very clearly, "We found you a loan, but you will need to buy a service contract in order to secure your financing." He said that it was the smart thing to do, and because I was smart, I would buy it. Dean explained that because my credit was poor, the lien-holder needed assurance that I would not default on the loan. The service contract would mitigate the risk of buying a used vehicle, but I shuddered at the price: $2,250. The APR on my loan was also 13.9%, an astronomically high interest rate. The length: 5 years. I knew that I would be paying a lot of interest on this service contract. However, I needed a car, I wanted this car, and I was unable to get a cosigner. I knew I could afford the monthly payments, so I agreed.The next day, I took the car to a third-party mechanic. I was told the vehicle was in great shape. I was glad I did not purchase a lemon, and began using the car all of the time (and I love it).Last week, after reading a Consumer Reports article, I second-guessed the terms of the contract. First, I looked through the fine print. There was no mention of a necessary extended-warranty in order to ensure financing. Then, I called my lien-holder. I was told that I had been lied to. At this point, I have already paid hundreds of interest on an extended warranty that I did not need. After doing some math, I also discovered that I would save thousands of dollars over the life of my loan the worth of the service contract was deducted from the principal of my loan.Furious, I called Legends, and politely explained the situation to JaVan Clayton. I demanded the cancellation of the extended warranty, and a reimbursement on the money I had already paid in interest. Instead of obliging, I was asked, "Are you sure you want to expose yourself to that risk?" I was also told to come into the dealership to sign the papers. At this point, I had no trust in these salesmen, and assumed that they were attempting to convince me to keep the service warranty through scare tactics. I refused, and asked for the cancellation forms to be e-mailed to me. Again, I was warned, "Are you sure you want to expose yourself to that risk?" I said, "It doesn't matter what I want. What matters is that Dean Nowe committed fraudulent behavior and I deserve your cooperation." The contract was emailed my way a few hours later, along with a "free oil change," and I signed it and returned it.A week after (yesterday), I called the lien-holder and the extended warranty contractor to ensure that the paperwork had gone through. The warranty contractor said it had, and that Legends should have been refunded the money today. Capital One let me know that Legends would be cutting them the check. I then e-mailed JaVan to let him know. He said it would take "90 days to process" (even though the form I signed said refunds would be given within six weeks). I have also tried to call Daryl Posey, the head of financing, but he has not returned my calls.I am now going to call Legends again to make sure that I get this taken care of immediately. I also plan on reporting them to the BBB, Attorney General, and Secretary of the State. I would not recommend that anyone does business with this dealership until Dean Nowe, Ray Kohlman, (and maybe Daryl Posey) are removed from their positions. There is no excuse for deceiving a consumer; they participated unethical and illegal behavior.

chwilson

31 de ene. de 2014

Excellent customer service. All people involved understood my current situation and were doing everything they could to help out. From the service on my old car, test drive, to price negotiation everything was extremely satisfying.

CraZlaD

31 de ene. de 2014

We went in just thinking we were going to look around and we met with Mr Zatar and we couldn't beat the deal he got us. He is friendly and knowledgable And we will most definitely be a repeat customer.

Weavnation

31 de ene. de 2014

Mr. Zatar was very kind and professional, he didn't pressure me into buying a car he was very patient with all my demands. He us a great salesman I will definalty be coming back and spread the word about this dealership.

J3marty

31 de ene. de 2014

Brandon was very nice and professional and didn't harass me to buy a car. I would definitely buy another car from him in the future

1228

30 de ene. de 2014

Found the right car for me. Found some issues that I wanted addressed after I left and dealership picked up car and lent me another one and fixed it and brought it back.

Ignatius

30 de ene. de 2014

Richard was the most genuine person we dealt with on our hunt for a new vehicle. He was very patient and answered all our inquiries very professionally . We visited many dealerships and he definitely was a shinning star. Ray Kolhman explained the high tech procedures and was very through, thank goodness. We feel very confident that if ever a problem either of these gentlemen would be very kind and assist us. All in all visiting and purchasing at the Legends rated a 10, thank you.

gkeddy

28 de ene. de 2014

Erik was professional, courteous, and a pleasure to do business with. He represented Legends Toyota as a great place to purchase a vehicle. The great thing about him.......he's not pushy and listens to your comments and concerns. We were actually his first sale, but he did so well, you would have thought he was a veteran! We love our Toyota Tundra, it has so many buttons and gadgets, we're still finding new things to play with!! Now we are a true Toyota family, the Tundra we purchased and our 5 year old Toyota Camry Hybrid, which by the way, ask Erik about the hybrid, awesome vehicle!

martinkinsman57

28 de ene. de 2014

I worked with Richard Malasa recently when I purchased a 2013 Toyota Tacoma TRD Sport 4x4. It was a pleasure working with him. He is professional, polite, and a genuine nice guy. I came to Legends Toyota looking to buy a 2014 Tacoma SR5 4x4. After test driving one Richard said now let's go look at this 2013 TRD Sport with low miles. I think he could tell I liked the SR5 but wasn't that excited about it. He also was considerate of my price range. I drove the 2013 TRD Sport 4x4 with JBL sound system and NAV and he could really tell how much I liked it. He reminded me about the resale value of the Tacomas and the price savings for the used TRD Sport over a new one with this equipment. I was sold on the used truck and am very pleased with my purchase and my experience with Richard. I will ask for Richard in the future and recommend him to any prospective buyer.

thomaskeyes

28 de ene. de 2014

Ray went out of his way to make everything go very smoothly. He is a highly recommended salesman and it was a pleasure to do business with him.

Torben

28 de ene. de 2014

They did not have the car on the lot I was looking for. As such, my concern would be that we could not reach the price point I was comfortable with if they had to bring a car in from another lot. However, Ray Ford worked very hard to find the car, make the price point work and explain all the new features. Ray has been our "go to" guy for advice even months after the sale. Very professional, very helpful!

rcampbel

28 de ene. de 2014

We enjoyed our experience at Legends Toyota and Richard was very helpful. He was able to answer our questions and helped us find the vehicle we were looking for. We would highly recommend Richard and the entire Legends Toyota team.

hannah.cooper

27 de ene. de 2014

My car buying experience was a lot of fun and hassle free. I really enjoyed it and will recommend this Toyota location to friends and family.

acorder64

27 de ene. de 2014

Richard was very friendly, but not pushy. He helped us a lot in making our decision. We would gladly ask for his assistance again. He made our visit to Legends Toyota a good experience. Thank you, Richard

momanan

27 de ene. de 2014

We was able to find the right car for us, the employees are GREAT to work with. I will be buying my next car from them.

cmnewman

26 de ene. de 2014

My husband and I were looking for an SUV to replace my Mazda Tribute that was totaled in an accident a few weeks ago. We had visited several dealerships in the KC area and some were friendly and some were pushy. I found a vehicle at another dealership and we negotiated a tentative deal on it. We did not agree to purchase it that day and wanted to sleep on it. That night I decided to check around one more time to see if anyone else had the same model in stock. I found the same one listed as available on Legends' website so we called the next morning to see if they had it on the lot and what kind of deal they might be able to make us. Rob took the phone call and was very friendly and professional. My husband explained that we needed to find a vehicle that day and told them about the tentative deal with the other local dealership that had the exact vehicle in stock. Rob promised to call us back and got right to work. He called back within the hour and had not only located the Highlander we wanted but offered us a deal better than the other dealership. We drove out to the dealership and everyone there was very professional and friendly. There was never any pressure to buy. My new Highlander was delivered to the dealership the next day and we finalized everything that night. We are both very happy with the service we received at Legend's and we will definitely recommend them to others!

popbower

26 de ene. de 2014

Worked with Greg to purchase a Rav4 for my elderly mother. Greg went above and beyond to help us. He kept us well informed at to what was available and located the model and color she wanted at another dealer. We agreed on price and picked up the vehicle in a timely manner. There was an issue discovered after delivery and Greg and the dealership management stood tall and accepted responsibility. A resolution was easily reached. I would recommend Greg and this dealership to anyone considering a Toyota product.

Don.miller40

25 de ene. de 2014

Leo Bernal was very informative. He was very friendly and answered my questions in full detail. I was very impressed with his knowledge of the RAV 4. He was able to get me a very good deal for the new car I bought. I had to spend a minimum amount of time getting the deal done and was very satisfied when I left. Hopefully all your sellers are as good as Leo.

je7golf

25 de ene. de 2014

Leo was a very knowledgable, friendly sales rep. The next time I buy a Toyota I will got to Legends and work with Leo to find another perfect automobile!

ydnic

25 de ene. de 2014

Before getting in contact with Legends Toyota, I had been considering the purchase of a used Toyota for quite a while. I was aware that the name "Toyota" carries a good and dependable reputation. When I came to the decision to begin the process of looking for one, I quickly decided that I wanted to narrow the scope of my search to Lawrence, KS because I am very familiar with that town and its people, as I have either lived in, or near there for most of my life. Originally, I had in mind to buy from an individual rather than a dealership. I thought that I would be more comfortable with myself in my ability to discern individuals and their trustworthiness within a city of which I was familiar. When I got on Craig's list, I found that there were not a lot of used Toyota's available in the Lawrence area. It was then that I made the decision to check out some dealerships and to consider buying a new vehicle. I called the dealership in Lawrence, and then one in KCMO. I only interacted with each of those by phone, and I sensed nothing about those individuals with whom I spoke which put me ill at ease. When I decided to call Legends Toyota as well, I was put on the phone with Greg Johnson and right away I felt at ease and comfortable. Greg informed me of the good and solid reputation of that particular dealership. He spoke of the woman who is in top position there. I believe her name was Ginger, though I do not remember her official title. I found myself to be very impressed with her and her abilities, based from all that Greg told me. Mr. Johnson himself was a complete gentleman throughout the entire process of my purchase of a new Toyota Camry. I did not think that I would purchase a new car that same day, but Greg offered to bring one out to my location in Tonganoxie, KS, and when my car didn't start so that I could drive in to the dealership, I took him up on the offer. He drove out in one of the nicer used Camrys, which he allowed me to drive back to the dealership. I then test drove a new Corolla because I had expressed interest in those, since they are not as expensive. Greg was very good to point out various points about each of the cars that I drove. I never felt the least bit pressured. I believe that this salesman was truly concerned with giving me good information about the vehicles and assisting me in making a wise purchase that would suit my needs. When I expressed interest in something with a little more room than the Corolla had, and that I would definitely buy "new", Greg had a very good car to show me. I had stated that I do not need a lot of fancy options and he never tried to lead me further in that direction than I wanted to go. The new Camry which he showed me had a reasonable amount of good options which I liked very much. When I said that I had been interested in buying a blue car and I pointed to one, he said that he could show me that one as well, though I did not take him up on that offer. Again, there was never any pressure, only good information given, respect of the customer displayed, and genuine interest in assisting me to make a wise and informed decision based on my needs. I bought my Camry in October of 2013 and have been completely satisfied with it since. When it came time to negotiate price, I was very well taken care of and completely satisfied with Mr. Johnson as we walked through that process. I have never second guessed the fact that I was given a fair price for a great vehicle. Also, when I was walked through the process to see if I wanted to purchase an extended warranty, the gentleman in that department, was great in explaining what was available, and I was not pressured to purchase anything other than what I expressed interest in. Information was explained well and questions answered and I am very satisfied with the decision that I made. When I bought my extended warranty, the gentleman in charge of that department, (Rick), explained to me that Legends Toyota and I now had a relationship together. I am not one to get "led In" by a lot of words, but I feel that I can genuinely recommend this dealership to others who might be interested in purchasing a Toyota and who want to find a dealership where they will be treated with courtesy and respect, and where concern for their specific needs are met above the personal concerns of the individual who is assisting them. I would also add here, that I have been back for one oil change since my purchase, and I was satisfied with the individuals in that department and their service, as well. While I am recommending the dealership of Legends Toyota as a whole due to the way in which I have been treated by each of the individuals with whom I have met or spoken with there, I really would like to recognize Greg Johnson and his absolute expertise as a salesman because it was with this individual that my experience with Legends Toyota began, and thus, it was he who has set the stage for my entire experience. The fact that I have been impressed with the abilities of the group of people at Legends as a whole is an impression which I will work to model within myself as I work within my own area of employment, because it takes the abilities of each individual and also the abilities of individuals working together as a group to keep any area of employment strong and growing. I can only express sincere gratitude that I found my way to Legends Toyota.

mattstroop

25 de ene. de 2014

I went to legends toyota because of the pushy salesman at Jay Wolfe Toyota, Ray Ford was a welcome change in the typical sales experience. He got me the truck I wanted and gave me a great price for my old Tacoma.

lamtran91

25 de ene. de 2014

I just got my Scion tC 2014 by the end of last year and I'm really happy with it. Erik provided a very professional and friendly service. He did not have a white tC when I fist came so he had to ship it from other place, it took only 2 days to have it at the dealer. Overall, this is a very great dealer.

KellyRAV4

24 de ene. de 2014

I leased a 2013 Toyota RAV4 LE with salesman Derrion Brooks who was showed outstanding customer service from the beginning to the end of the sale. We negotiated a great deal on my trade and lease. Derrion thoroughly explained every feature on the RAV4 with expertise and patience. At the close of the sale, I was impressed with the walkthrough of the RAV4 inside a private garage right before I took my car home. I was also impressed with the sincerity of Charlie Ross with trying to make me satisfied with what I requested, and fulfilled it! Charlie loaned me a Prius loaner car until my RAV4 arrived which shows that Legends Toyota takes care of your customers. In addition, I love the modern architecture of the new Legends Toyota LEED certified green building. The coffee machine serve's up some excellent brew too. Thanks Derrion, Charlie, and JVan !

jspell

24 de ene. de 2014

Love the van. Buying experience. Took forever for them to give us the quote the way we wanted. We were there about six hours before we traded

Abbyk21

24 de ene. de 2014

This was my first car buying experience and Greg made it very easy. I felt very comfortable and not rushed in this important decision. I am very happy with my vehicle!

frencheeeee

23 de ene. de 2014

Upon our arrival to the dealership Rob was outside and greeted me and my wife with a warm smile and handshake. He showed my wife and I great attention and invited us in for a warm cup of joe or Hot chocolate. We went to his desk where we explained our situation and what we needed. Rob took some notes and asked us some questions about our trade in. He engaged my wife and asked her questions as well. My wife stated after Rob walked away that she has never had a sales guy include her like that and that she really liked that. Rob excused himself and a few minutes later stated he had the vehicle pulled in the Service bay due to the weather being so bad and bitterly cold. It was as if Rob looked right into our minds and the exact vehicle we wanted and needed was there in front of us. I asked Rob how much and Rob replied lets make sure this is the right vehicle and that everything meets your needs first. We went on a test drive and we knew then that we had found the perfect vehicle for us. Rob stated when we got back that he was going to make this quick and as easy as possible there was going to be no games and that he was not going to run back and forth. He promised that all numbers would meet our expectations or we could go somewhere else my wife and I looked at each other in disbelief but wow when he came back he stated ok here is where we are and had the exact numbers we stated we had to be at. It was incredible no muss no fuss and this was by far the most enjoyable car buying experience ever. Folks I highly recommend Rob and Legends Toyota.

jeffdykstra

23 de ene. de 2014

Answered my questions, let me know the trade off between $$ and features, & moved at my decision pace. I needed to leave town and they worked with me to finish the paper work without returning to the dealership.

area51

22 de ene. de 2014

Buying a new car is usually the biggest pain to endure there is, but upon calling and getting to speak with Rob Rabenau on my first encounter with Legends Toyota, I had a good feeling that they could be the dealership to go to. I was very informative on exactly what i wanted, how urgently my wife and I needed a new car, and which one to a T that we were looking for and even told him the price they had to beat for us to consider driving the hour from our home to even talk to them about buying it from there. After calling and talking to Rob again and telling him that my wife and I were on our way out to talk to them, as soon as we parked our car, Rob was had already come out to the parking lot to meet us and escort us in to the dealership, I am thinking to myself that so far this is outstanding customer service. So in short order, between Rob and the Sales manager Phil, they found the car we wanted and beat the price we had already been quoted by another dealer, and told us they could have the vehicle we wanted in their dealership for us by the next afternoon. Everything we experienced with Rob and Phil along with Daryl Posey the finance director was an outstanding job, I am a small business owner for 10 years now and they treated my wife and I like real people, very down to earth and no BS, (which is almost impossible to get at a car dealership these days) and is the main reason along with price that we did not return to the first dealer we had originally talked to about the same car. I will more than likely buy my next vehicle from this group of guys, and will certainly recommend anyone who is serious about buying a car or truck to highly consider Legends Toyota as being worth it to go and talk to about their next vehicle! Chad and Mandy Newman Oak, Grove, Mo.

Walterna

22 de ene. de 2014

I was very satisfied with the service. Greg did a great job. I was allowed to take the car for a week end to make sure it was the right car for me.I felt I was talked into taking the extended warranty, but it may be money well spent. Time will tell about that.

Elrod1967

22 de ene. de 2014

Greg was very helpful, he answered all our questions, he was not over-bearing nor aggressive. He called when he said he would and did what he said he would. He was helpful in every way we could expect.

TeamWilkins

22 de ene. de 2014

After visiting another prominent area Toyota dealer (Tiffany Springs), which is much closer to our home, we'd nearly crossed the brand off our list. Calling out to Legend's Toyota before making the drive, we decided to give Toyota one more try. To our luck (and Toyota's), we landed in the jovially competent hands of Greg Johnson. Although the dealership was crawling busy with clientele at the time, Greg slowed our pace and devoted just the perfect amount of pragmatic attention to our fact-finding mission that, in fact, we left with a new Rav4 that night. I'm a skeptical tough-sale, so was shocked to find myself beaming with pride at my new aquisition. Greg has since kept in touch, knows my family members (also sold a new Rav to my in-laws), and his correspondence is always met with a smile on my end. A real person on a sales floor still surprises and delights me; so much that I've given his card out more than my own since our purchase, and intend to follow Greg wherever his career takes him.

SWickwar

22 de ene. de 2014

Greg was helpful, friendly, and knowledgeable about the car. He made the leasing experience pleasant. He wasn't pushy or overbearing, just the right amount of helpfulness.

smanion1

21 de ene. de 2014

Greg Johnson did a great job overall during the purchase of our new minivan. He was friendly and informative but not overbearing or pushy. He provided an excellent buying experience.

jhjones83

21 de ene. de 2014

Greg Johnson sold us a 2013 Toyota Highlander and we were pleased with his knowledge of the car, the service and the price. We would recommend doing business with Legends Toyota.

monnster12

21 de ene. de 2014

I have always been leery of shopping at a dealership, so I was really shocked how much of a positive experience I had at Legends Toyota. Greg Johnson was very helpful and went out of his way to ensure that I received the best service possible and that I purchased the right vehicle for me. I have and will continue to recommend Greg from Legends Toyota to any person I know looking to purchase a new or used vehicle. Thank you Greg!

lgagne

21 de ene. de 2014

Had an awesome experience buying my FJ Cruiser. Greg Johnson went above and beyond in finding exactly the color and options I wanted. Thanks Greg!!

csmith2107

21 de ene. de 2014

Customer service was excellent! Greg was a pleasure to work with. Every time we enter the dealership we are greeted with smiles. It's refreshing to go to a dealership and feel at home

MissUtah

21 de ene. de 2014

Greg was very personable without being pushy. I hate pushy! I felt very comfortable with Greg and felt like he (and the whole finance team) was genuinely trying to get me the best deal possible. As a matter of fact, I came armed with information from my own credit union and was ready to finance through them. Greg and Legends Toyota came up with better financing. When I told my credit union what interest I got, even they were Wow'ed. They said they couldn't touch that interest rate. I owe it all to Greg and his persistence. He knew all about the car, all the features, and answered all of our questions. I'm a woman and the car was for me. Even though my husband was with me, Greg directed all of his answers to me - not my husband. That made me feel good. He respected me. That's why I drove to Legends and that's why I'll be back!

pennyklewis

21 de ene. de 2014

Rob was very attentive and assisted us with our car purchase and gave explainations for what was happening. He was also respectful of both my son and me during this process.

elliottcars

14 de ene. de 2014

We went to buy out our lease on our 2011 Camry and we were also interested in buying a second car. We wanted a VW IOS convertible. They were able to find one for us on one of their lots in Nebraska. We ended up buying both!

kathylink

13 de ene. de 2014

We had a great experience at Legends Toyota. Erik was very professional, friendly, patient, and thorough. He went the extra mile to help us have a wonderful experience. We love our new Prius!!!

lprnicety

11 de ene. de 2014

The process was great and beyond expectations. Chavis, did a great job trying to meet our needs. Very pleased with the services provided. Will recommend it to anyone looking for a car.

dlikins

11 de ene. de 2014

Courteous, friendly, easy to deal on the car with, gave me the ball park price that I wanted to pay and the financing that I was looking for. They got me the exact car that I wanted.

djamik84

7 de ene. de 2014

I had a very positive experience with Legends Toyota. They had the vehicle I was looking for and I called and spoke to Aaron. He took his time to check the vehicle and gave detailed description of it. Since I had to travel long distance (800 miles) in order to purchase this vehicle I did not want unpleasant surprises when I get there. When I got there I met Aaron and we went for a drive test. Everything about the car was just the way he described me over the phone. So I decided to buy. Transaction was very smooth and fast. I think Aaron and the Legends did a great job!

EdCrawford

4 de ene. de 2014

The salesman Ray Ford was excellent - he scores all TENS. The delivery of my truck was flawed for the following reasons - but none of these had anything to do with the salesman Ray Ford . The truck was not delivered completely detailed. It was Not completely clean on the exterior and most of the windows had not been cleaned inside or were smudged. The default salesman that delivered the truck (he was the only person available) was not completely familiar with the functionality of the vehicle. Many questions that I asked about features could not be answered. No one at the dealership had been trained on Entune for the 2014 truck. All employees that I spoke with said that the vehicle was too new, no one had been trained on them and no literature had been received by the dealership on the 2014 Tundra 1794 at the time of sale. Navigation and Entune features vary widely from vehicle to vehicle and navigation systems are one of the biggest complaints by customers who use them. See recent Consumer Reports issue. I am certain that if I went back there today, no would be able to help me with current Entune issues, but would likely refer me to YouTube.The sales manager was disingenuous about costs of add ons and the $ 1,000.00 in customer cash. Legends Toyota did not return my calls when I left messages and or hung up on me multiple times, from the receptionist to the service desks. The dealership is "Green" and fancy but not very functional with regard to staff members- with one big exception -- Ray Ford. Management pandered for a good review, but unfortunately this dealership is just average.

john1910

1 de ene. de 2014

The tires on my new Camry (5,000 miles) were rotated and fluids checked according to the 5,000 mile check. When I arrived home after the service was performed and checked the tire pressure, each of my four tires had different amounts of tire pressure ranging from 27 to 31 pounds. The Manufacturer's recommended tire pressure, located on the door of the car, is 35 pounds of pressure. This is unacceptable.

mikeo711

29 de dic. de 2013

I found the Tacoma pickup truck I wanted on-line at their website.From the moment I entered the Legends dealership, until I drove my Tacoma home, I was impressed with the service and the very helpful staff.Thanks for a great buying experience!

LenexaG

12 de dic. de 2013

Service (oil change, plus timing belt and water pump replacement at 100,000 miles) completed 30 minutes longer than estimate. Price was lower than quoted by TiresPlus.Courtesy car conveniently took us to and picked us up from Legends shopping area during car servicing.

cp102249

11 de dic. de 2013

JaVan was excellent. He and everyone at the dealership made me feel special. Best car purchase experience I have had.Prompt return of phone calls, good advice, pleasant. Finance Director Darryl Posey was very helpful . He was able to secure the best financing possible and explained the details of the available options which enabled me to make good decisions.Will purchase from this dealership again and recommend to others.

MarkTwombly

4 de dic. de 2013

Ren Patterson gave exceptional service the day of the sale. He took plenty of time to allow us to drive several vehicles, and made follow-up calls to make sure we were pleased.

Rob

28 de nov. de 2013

I got a great deal and the negotiations were quick and painless. They really get to the bottom line quickly!

mateastlack

25 de nov. de 2013

Brandon was very well informed about the cars we test drove. He was also very helpful throughout the process and did everything to make the transaction smooth. The entire staff was friendly and helpful. I was greeted by several people and witnessed several instances of staff going out of their way to help customers.

hamhouke

25 de nov. de 2013

My wife and I bought a new 2014 FJ Cruiser with standard transmission a few days ago from Bill at Legends Toyota. We loved working with Bill. Toyota announced the end of the FJ with the 2014 model year. It's a shame, and we have been wanting one for 3 years. We volunteer for a hiking trail build/repair association in south MO. We also are avid backcountry backpackers and have been turned off some great adventures because our current vehicle just could not put us where we needed to be. So, we actually needed the capabilitites of this vehicle.Our needs were well researched and very specific. We were prepaired to have to order the vehicle and wait for build/shipment. We had not planned to do this until the end of Q1 2014. My wife and I had sufferred a series of career setbacks a few years back that meant we had to pretty much start from scratch. Our credit rating took a heck of a beating at that time, as we had to live from credit cards with not enough income to cover payments. We also both have student loans that we had no hope of paying at that time. Medical bills added insult to injury.Since then, we have come back strong, but the credit score is still a work in progress. We had projected a good score by end of Q1, having gotten our finances back to healthy about a year and a half ago. The timing of the announcement, and the specific requirements of the vehicle we needed caused us to move before we were completely ready. Not only did Bill find us the vehicle we wanted while it was on a ship in the Pacific, he let me know the day it arrived. From there, it was all about getting the financing taken care of. Bill got it done, with terms that were far better than we expected to get. He was even able to get it direct from Toyota. We were thrilled.On top of that, Bill actually knows a thing or two about off-roading and the aftermarket modifications possible on the FJ. He knows the FJ very well, and can tell you what you would need or not need to use the vehicle to it's potential. If you want an FJ (hurry), Bill is the guy to deal with.We will need to replace our Saturn SC2 soon, and I know who my wife is buying her new Prius from! He was no pressue and friendly all around.When it was time to sign, they had some problems with a computer upgrade that made them much more nervious than it made me. The result was a longer than adverage wait in the showroom while they got the computer up and running. Not the local dealership's fault, as it was pushed down from corporate. But, that is the only reason I did not rate them 5.0 all-around.Thank you, Bill. I can't say enough about this guy. Edit - I decided to up the customer sat value because Bill and Daryl Posey took such good care of us and I don't think the computer glitch should hit thier score.

jp_reedy

25 de nov. de 2013

After sending an email to Legends Toyota through their website, I was contacted almost immediately by Chevis Reid to discuss what I was looking for and how the dealership might be able to help me. I gave Chevis a very specific financial situation that would be the only possible way for me to purchase a new Toyota Tundra. Chevis worked to ensure that my criteria was met financially while at the same time making sure I got the vehicle I desired. Once all the purchase was agreed up, Chevis took the time to explain everything about the vehicle to me, and even went so far as to retrieve a garage door opener 2 days later that I had left in my trade-in.Chevis was exceptionally easy to deal with and completely changed my perspective on Toyota dealerships. I would recommend him to anyone looking for a new car.

padgettfamily

13 de nov. de 2013

Shawn is a very professional and honest salesman. My wife and I are return customers to Legends Toyota because the dealership as a whole, is a very good buying experience. Shawn had our paperwork done in 30 minutes or less and buy the next day, we were signing papers and driving away in our new car. We picked our car and our price, and Shawn made it all happen. Thank you to everyone at Legends Toyota.

cjrist

10 de nov. de 2013

Our experience at Legends Toyota was very positive. Our sales person, Ray Ford, was not pushy. I hate pushy sales people. Ray provided us with the information reqested and did not push. Highly recommend Legends Toyota. I also like my RAV4!

6kidscrazy

27 de oct. de 2013

Greg Johnson was very experienced and informative on the vehicle we purchased. We were very happy how he worked for us,he was also very nice and pleasant.Our daughter recommended Greg to us after she also puchased a car from him and also had nice things to say. Thank you again Greg.

Brianm24

21 de oct. de 2013

I bought my 2013 Tacoma from Legends Toyota in late July. I have been satisfied with the vehicle itself but incredibly disappointed with the service at Legends Toyota. The first incident occurred a week after my purchase, which included the installation of a hood deflector, tube steps and skid plate. I went for the scheduled install after leaving work(a 2.5 hour drive from Legends) on a Friday afternoon. After waiting almost 2 hours my truck was returned with only the deflector installed. Only after it was returned to me was it explained that there was a lapse in communications and the tube steps and skid plate were never ordered. This resulted in me taking even more time out of my schedule so Legends could remedy a mistake on their behalf. It also put doubts in my mind as to the service my vehicle would receive at this dealership, and today these doubts were most certainly confirmed. When I purchased the truck I also purchased a scheduled maintenance package to supplement ToyotaCare. I brought my truck in this morning for the 5k maintenance. That plan includes full synthetic oil. I did not receive that today. In addition the technician also recorded my mileage incorrectly(5756 documented vs. 5156 actual). This slip-up, in my experiences, is a microcosm of Legends Service Department. Lazy, sloppy and no attention to detail. However, this is not the worst thing to happen during my maintenance. The only issue I brought to there attention when I dropped the truck off was that when the service department took almost 2 hours to install my deflector(6 screws and 6 pieces 3M tape) they incorrectly placed one of the pieces of 3M tape that prevents the metal clip securing the deflector from damaging the paint on the hood. I requested they inspect the area for damage. My suspicions were confirmed by the technician when I got my vehicle back. The clear coat and paint were damaged under the clip. Furthermore, this damage was completely avoidable if the installing technician had found 10 seconds during the 2 hour install to check the placement of the protective tape. Or, maybe he could have remedied this issue as soon as he SAW THAT THE METAL CLIP MADE CONTACT WITH THE PAINT! Why bother? To top it all off, the dealership's remedial action was to fill in the area with a paint pen. Unacceptable. I was then given the remainder of the paint pen with a wink and a smile, as if to say I was being done a favor. This truck was a major investment on my part. It is our 3rd Toyota and I hope it's not our last. But it will be the last vehicle we purchase from Legends Toyota

Indy86

15 de oct. de 2013

I was looking for a specifically optioned used V6 Rav4 Limited and requested more info when I saw Legend's listed one on Cars.com. Bill Cantrell called me very quickly and arranged an appointment. The car was just what I was looking for and we were able to come to a mutually agreeable deal with my trade in. Bill was very professional and a pleasure to deal with. He was very knowledgeable and not pushy. I would certainly recommend him.

saulp427

14 de oct. de 2013

FROM THE MOMENT I ARRIVED ON THE SHOWROOM I WAS GREATED.SECONDS AFTER THAT BRANDON ZATAR SALES CONSULTAN ATTENDED ME WITH PRECISE INFO AND ANSWERS TO QUESTIONS THAT I ASKED.FRIENDLY AND HELPFULL atTHE SAME TIME.OVERALL ALL THE LEGENDS TOYOTA TEAM MADE ME FEEL VERY COMFORTABLE FROM REFRESHMENTS TO PUNCTUALITY AWSOME EXPERIANCE DOWN TO THE SIGNING GREAT TEAM. GOD BLESS ALL WHO COLABORATED TO MAKE IT A FANTASTIC EXPERIENCE. :D

lddixon7

14 de oct. de 2013

JaVan was very professsional and friendly. He was very knowledgeable with the features of the car. He provided excellent customer service and met all my requests. I would highly recommend this dealership for any of my future purchases as well as refer my family and friends.

Blueskiesbaby

9 de oct. de 2013

I have recommended Legends Toyota of Kansas City, along with it's employees, to my friends.When you walk into their dealership you know you are visiting friendly people interested in providing you with beautiful, reliable transportation and convenient service.I purchased my 2013 Toyota Avalon Hybrid from Legends Toyota. I drive about 3,500 miles a month in this car. I choose to service my Avalon at their dealership.Legends Toyota and it's employees have earned an A+ in gaining a very happy customer for life.Sean

2014corolla

5 de oct. de 2013

Chevis and Dean did a great job getting me in and out of the dealership. Found the exact vehicle I wanted and at the best price. Wonderful group. Will definitely be back, and send all looking to Legends Toyota.

ny1491

5 de oct. de 2013

My buying experience at Legends Toyota was excellent and trouble free, and my sales rep Brandon Zatar was very knowledgeable and easy to work with. I would definitely recommend Legends for anyone in the market for a Toyota.

saibrs

4 de oct. de 2013

I am 63 and I have bought many new cars and this was the best experience in buying a new car that I have ever had. I am from Texas so I used their internet to make a deal. When I arrived they beat the deal that I had made over the internet. My Texas car salesman said that he could not come close to this deal. When I arrived at the dealership they had accidently tinted the windows and since that was what I had agreedto, gave me the tint. They are very honest and works hard to earn your business.

aworkman

1 de oct. de 2013

Not giving this dealership a five star because we were promised a full tank of gas three times and that didn't happen. Also, the SUV still needed cleaned (vacuumed mainly). There were A LOT of crumbs left under the seats from the previous owner and it was quite disgusting. The length of time we had to wait between getting the deal started to meeting up with the finance guy was a little ridiculous to us. We are suppose to be getting a check from them for a trade-in, which we just have to turn back into them, but it has been two weeks and we still haven't heard from them about coming in to sign the check. They said it would take 3-4 days. The staff was really friendly.

Dcello

25 de sep. de 2013

Sharrieff McIntosh was the best salesman I've ever dealt with. I got a great price on my trade-in and my new Prius. I went to another dealer first, didn't like the offer, called Sharrieff and he took care of us. I will go back again. The finance manager was terrific, also. Great experience from beginning to end.

lenglebr1

17 de sep. de 2013

Wasn't really looking to purchase a car; just came in for an oil change. Ren was very helpful and very patient as I test drove numerous cars. He was both friendly and polite. Answered any questions we had. He was very pleasant to deal with.

EileenSchroeder

11 de sep. de 2013

This is a fantastic dealership. The team is professional, courteous, and respect your boundaries. I did not feel hard-pressed at any point. I purchased a used Prius for a great price with a two-year service contract. I have a great car and peace of mind. There is a reason this dealership is recognized as one of the best in the Kansas City area!

DougWhitehead

9 de sep. de 2013

The process from start to finish was flawless and professional. I never felt pressured, and the delivery exceeded my expectations as Javan took the necessary time to make sure I understood the feature/functionality. The paperwork process was minimal and very efficient. I highly recommend conducting business with Legends and plan to purchase my next vehicle through them.

RIE3

9 de sep. de 2013

I was at this dealership on July 29,2013 to purchase a new car. I called Steve Kurtz who was suppose to be the owner to see when he would be free in hopes that I would have no problems. During the transaction Steve Kurtz promised me a free warranty worth $1500.00. A Toyota Prius C3 with a selling price of $19,500.00 and a interest rate of 2.69% APR.I ended up shaking hands with and signing a document for $19,500.00 with a warranty of $1500.00 included and a 2.99%APR for 75 months.I was told I was being financed thru Toyota and I ended up with Commerce Bank and no one ever told me I did not have Toyota.When Steve and I had talked to Ricky the finance guy and hammered out all these negotiations I had to go back outside and wait. Then JayVan my salesman knew of the free warranty and the selling price and the interest rate. Then JayVan took me back to the office of Ricky the finance guy. Ricky's son started run in and out of the finance office as soon as I sat down. A lot of paperwork was being shredded, the wrong vin number was inserted by mistake. Ricky was trying to give me another warranty other than the Toyota Extended 100,000 mile warranty that Steve and I has agreed on. Constantly over and over again Steve's son that was home for the summer was now a Car Salesman needing help on his car deal during my signing of my contract. Ricky's door became a revolving door for daddy's baby and I now had a headache and a stomachache and I was very upset that Ricky was teaching a Salesman 101 Course during my closing of my deal. Ricky's son would come to the door and begin to walk away and Ricky would motion for him to come on in. This made me sick. I came to the dealership at around 4:30 and left at 10:00p.m. I was sick of just being here. I have bought umpteen cars and it has never taken this long. Ricky ended up adding my so called free warranty into the deal. So I ended getting no incentive at all for buying this car. I could not believe that even after dealing with the so called manager of this dealership I was still cheated.Ricky told me that I was getting a fantastic deal on my car. This deal is so good that I do not even want to sign my name to it. I said and why is that and Ricky said because this deal is so good it is going to hurt my profit and loss statement for the month and in 2 days at the end of the month when my bonus is ready it will make my bonus smaller. For me to get a good bonus I will have to make up what we are giving you on the next customer for me to break even. So that is why I do not want to sign my name to your deal. I will only have 2 days to make this up. After talking to Steve on numerous occasions I trusted him. I had previously had bought an automobile from Independence Honda a 2012 CRZ on February 20,2013 a holiday. I was very disappointed about the oil changes I did not get. I called Steve and he gave me a WE Owe for my oil changes. I trusted Steve. I also called him and asked about the 0.9% interest rate earlier this summer, Steve and I bet a tank of gas and he was going to check it out. I called the next week and he said that I had won the bet and I could come and get my gas. I called about the navigation update for $50.00 off. I called Steve about my oil changes and I went and got them, eventually. I did not know I could not trust these people. I told Steve what Ricky had said and I told him and JayVan all the stuff that Ricky had told me and I told Toyota Experience that I though I had been cheated. that's when JayVan called me and got Steve involved. I asked Steve to check over my loan very well because I feel that I was cheated and that Ricky's son was a bait and switch tactic. I told Steve that Ricky's son was used as a diversion to be able to cheat me and I am a Disable Veteran.

dfraker

8 de sep. de 2013

On my first visit to Legends Toyota I was greeted in a very cordial way and asked to drive a Corolla. My decision later was to change to a new 2013 Camry Hybrid and Ray Ford, my salesman, was very good at explaining the different features on both models and taking time to answer all my questions. When I finally made my decision they were very good at looking at my 2008 Corolla trade in and giving me a trade in value right off. It was not what I had hoped for and was off by a couple of thousand dollars. Ray was good at talking to them and getting right back with me and not rushing me into a decision. He handled the entire transaction without having a sales manager having to close the deal. Then Ray handled almost all of the paperwork and going over all the equipment on the new car. He did everything without rushing me and it was on a very busy Labor Day weekend. I would highly recommend Ray Ford and he had only been selling cars since February of this year having retired from the U.S. Army. My rating of Ray and of the dealership were of the very highest rating and I look forward to having my new car serviced their in the future. Ray and the dealership are now working with my son to help him in his purchase of a new Toyota Tacoma truck.

bhumburg

5 de sep. de 2013

It was time to get my 2008 Toyota Prius serviced and I had a few minutes to kill before the shuttle could transport me to a nearby shopping mall. So I went to see the latest Prius models, which I had been interested in for the past few years. (They had become more fuel efficient and while my model handled Bluetooth phone connections, it could not handle Bluetooth Audio, requiring me to use a wired connection that was terribly cracklely.) I checked out the only Prius on the showroom, which was a plug-in Prius.Chris Merriman introduced himself to me at that point and started talking to me about the car. It was very low pressure and more of a, "Want to see what kind of an offer I could make?" kind of a presentation? I actually told him, "Look, I don't want to waste your time." His manager came over to the service area, it was time for my shuttle, and I told him I would be back to discuss it afterwards. When I returned from the shopping center and paid for my servicing, Chris told me his manager had authorized $11k for my 2008 Prius. (Almost half the price I bought it for.)The next day, we met again and took it for a test drive. The financial guys offered me very sweet financing (right around 1% interest) and the rest is history. Friendly, affordable, and no pressure. In addition, I now have the pleasure of bragging to my friends, "I just impulse bought a car!"

MikeandLauren

5 de sep. de 2013

My wife and I recently bought a new car from Legends Toyota. We went on a very busy day(Labor Day), which caused a slower process and a few bumps in the road(nothing we couldn't deal with). We dealt with James(salesman) and Duce(GM), and they couldn't have been better to work with. James was very good to work with and seemed knowledgeable about the vehicles. I must point out though, when Duce was alerted of the small issues we were having, he bent over backwards to make sure we were taken care of and very happy with our purchase. He went way ABOVE AND BEYOND what we would have expected him to do. We would highly recommend Legends Toyota and now consider them our "go to" dealership from here on out. Thank you for making the experience a positive one for us.

cwaggoner2210

3 de sep. de 2013

Shawn was nice and great to work with! He connected with us well and was completely truthful! He did everything in his power to make sure we were satisfied! Thank you!

whiteandrew

1 de sep. de 2013

My wife and I were not pleased with the vehicle title process. Our 2011 Ford Escape was bought by the dealership in March of 2013. We bought it on memorial day. It then took the dealership nearly sixty days to get the title to us. I think that is entirely too long. We should not have been ably to buy the vehicle if the dealership did not have the title at least transferred to them. It was still in the name of the previous owner when we bought it. A fact that was not revealed to us. Otherwise, the experience was very pleasant.Andrew White

immediato1

31 de ago. de 2013

The associate Shawn was very helpful, Everything was great from the time we entered the dealership to the time we drove off in our new vehicle. everyone at Legends Toyota was very friendly and helpful. Thanks again. I will be back again to buy my next vehicle.

ToyoSote1

23 de ago. de 2013

JaVan did an excellent job! He was very attentive, friendly and took care of us. He listened to us an addressed all our concerns in a clear way and helped us out to get a good deal. I love my new minivan! Daryl was very courteous and clear in his explanations. He made sure we understood the differences, the advantages and disadvantages of the "extras". It was an overall great experience to do business with Legends Toyota of Kansas City. I will definitely recommend this dealership to family and friends.

bethdingey

22 de ago. de 2013

First of all, I like the challenge of purchasing a car, but I do not like high pressure from a salesman. I do extensive research before I walk into the dealership, so I know what I want and what I'm going to pay. As a woman, I do not like to be treated any less than a man and I was delighted to deal with Gary Prough. He is friendly and professional, there was no high pressure or sneaky practices. When we learned my windows were stained, I was given a rental to use(with gas reimbursement) until they were cleaned. I told many friends about how well I was treated and one of my friends followed my recommendation and purchased a car from Legends, also. I will continue to speak their praises!

annsuellen

17 de ago. de 2013

I love my new Prius Hybrid. It costs about $30 or less to fill the tank and has such a quiet ride. Chevis was very easy to work with, and I got 0% financing and $5,000 trade-in for my 2004 Prius.

Guitar player 1

15 de ago. de 2013

We contacted Legends via the internet listing and received a call the next day. The process was assigned to Bill Cantrel who is fun to work with. The Avalon was an unusually high mileage vehicle, 92000 miles in two years, but Legends took care of the brakes, tires and overall maintenance of the vehicle. It drives and handles like a new car. Lots of bells and whistles too!! We are happy with our purchase and recommend Legends and Bill Cantrel to anyone looking for a new or used Toyota.

cheyenne1983

12 de ago. de 2013

I recently bought a new Toyota 4Runner from Legends. I was a great experience, my salesman Greg Johnson was very helpful, and helped make the process easy. I would recommend him to friends that are looking for a new car. I love my new car!

dccoufal

4 de ago. de 2013

Brent was so friendly and not pushy at all, just talked to us about what we wanted and found us exactly what we wanted. We walked over to the Honda dealership to see what they had and they were so intense and pushy. My husband and I both said that we would not buy anything from them. We chose our car because Brent was so helpful and down to earth. Not weird.

FJune1962

1 de ago. de 2013

We were looking at a new Venza or a Highlander. JaVan Clayton was great he showed us several different cars with several different options, in both the Venza and the Highlander. He answered all of our questions and took a great deal of time going over all the options and setting my phone to the bluetooth in the car. We would highly recommed him as someone who cars not only about selling cars, but the people who are purchasing them.

amcfall

31 de jul. de 2013

I totally enjoyed my visit to your dealership! In fact, I enjoy the folks at your dealership so much that I have bought 3 vehicles from you!The sales force is great to work with and the service is excellent! I have also shared my experiences with your dealership with my friends and they too have purchased vehicles from you. Keep up the good work and I'll be back!!!

philldavis

31 de jul. de 2013

What a car-buying experience I enjoyed during my purchase of a 2013 Camry. I have been buying cars since the 1960s, and this latest experience tops them all. Legends Toyota has built a solid reputation as a friendly, honest, and fair reputation. The dealership serves the Legends, wide array of shops, dining establishments, communications, and entertainment venues. My sales associate, Greg Jones, was a joy to work with. He proved to be friendly, fair, conscientious, and very knowledgeable. Together, we navigated through the process, which culminated in my purchase of a new Camry.

BryanOlson1

29 de jul. de 2013

Greg Johnson was an excellent saleman. showed me all my purchasing options of all the vehicles Legends Toyota had. He kept me well informed on the status of the vehicle i bought when it was going to be ready, and what they were going to do for me. I would recommend Greg Johnson as a salesman to any person who was looking for a toyota.

brenkenney

29 de jul. de 2013

I recently purchased a Toyota Corolla and I love it!! I want to personally thank Mr. Reid, Mr. Lynn, and Mr. Crawford for the excellent service they provided me while I was searching for my next car. They went out of their way to provide me with the best service. The entire staff were very helpful, informative, and courteous. We are very loyal customers of Toyota and will always return for future needs and recommend them to others. Thank you again providing excellent service in the past and in the future!!!

edione

28 de jul. de 2013

The first time I visited the dealership I met with JaVan Clayton. I told specifically what I was looking for and he noted the information and proceeded to keep a look out and communicate. JaVan knew I was not in a hurry to purchase just any vehicle. He kept in touch with me weekly and called me regularly to discuss his findings. As a customer, I appreciate that he was very professional and listened to my request for specific things that I had noted in earlier meetings with him. JaVan called me as soon as he knew he came across the perfect vehicle for me which was a Toyota Highlander. Because I am a previous Highlander owner, I knew exactly what I wanted. I appreciate his timeliness in communicating with me this information about the vehicle that had just been traded at the dealership. He did not hesitate to invite me to come out and look at the vehicle to see in fact if this would fit the bill and it did!! Purchasing a vehicle can be a stressful process as you are aware of'; however JaVan created a non-threatening environment which car salesmen don't always tend to do. The process of the purchase went very smoothly and I am a very happy customer.JaVan, thank you for making this experience positive. easy, and comfortable for the customerThanks again,Evelyn Jones

cmstump

27 de jul. de 2013

My experience with Daniel Wilkinson was great. He really knew his information about the car and understood exactly what I was looking for. Daniel did an amazing job. He was very personable and was willing to go the extra mile for me. I haven't had the best experience with salesmen in the past, but he really stepped up. He presented all the information up front. Daniel told me what to expect since this was my first time buying a car. I love my new Rav4 and the overall experience at Legends Toyota. I would highly recommend people go there to get their cars.

tinker4

27 de jul. de 2013

We followed Daniel from another dealership and are so glad we did so. This guy is bar none the best salesman we have ever encountered. Legends Toyota has got to be one of the most customer oriented dealerships we have ever come across. With Daniel as our salesman and the management at Legends we are customers for life. They do not play all of the back and forth games that you expect from buying a car. Honesty, low pressure, but make it happen is how I would describe this dealership and Daniel. Thanks for making my experience a great one.

Cmwatson07

25 de jul. de 2013

From the moment I started looking at my truck, Josh McClusky, along with the rest of the staff, were very cordial and accommodating. I enjoyed looking through the lot and the help given to me in making my final selection. I would recommend this dealer to anyone who is looking for a car.

sascritch

24 de jul. de 2013

Ray and the sales personnel were GREAT! We followed Ray to this dealership because of his skills and abilities. All together we have worked with Ray for over 6 vehicles. Always great to work with!!

KK23

24 de jul. de 2013

I have always wanted a Toyota and Daniel put all his time and effort to help me make my decision. He was very friendly and helpful through out my experience. Thanks to him I have made the right vehicle decision.

sommerla1

23 de jul. de 2013

I David W. Sommerla, worked with Shawn Habibi, on Friday 7-19-13 and Saturday 7-20-13. There is one thing that i appreciate the most; Shawn was honest with me. I never felt like i was being scammed or taken advantage of. I had a good experience. When I am ready for another vehicle I will check with Shawn and Legends Toyota first. Thanks for all the help!

gvette2

23 de jul. de 2013

Great experience overall. We went in to trade in an exisiting lease for new lease on a toyota sienna. The only unclear situation was the buyout of our existing lease. We were under the impression that Legends Toyota was going to "relieve" us from the vehicle - in other take it off our hands completely. Instead they just rolled our remaining payments on existing lease into the new toyota lease and i am required to take old vehicle back to other dealer and payoff lease and go through the paperwork that I thought would have been taken care by buying a new vehicle at Legends toyota - again not a bad experience but the leasing process was not explained very well in our opinion.Thanks Legends Toyota for a great vehicle we are very happy with it.

kgrunert

23 de jul. de 2013

My wife and I went to Legends Toyota after seeing a RAV4 advertised for our 15 year old daughter. When we arrived, Greg was there ready to help us. He was very accommodating and answered all our questions we had about the vehicle. He was very patient in letting us test drive the vehicle as much as we needed to make the purchase. During the negotiations, he was helpful in making sure we felt like we were getting what we wanted for the price we were willing to pay. Although this was a very small purchase for the dealership, we felt like they treated us the same as if we were purchasing something new and much more money. After the sale, he followed up at least a couple of times to ensure everything was fine and we had everything we needed. We really appreciated the no pressure sales approach that Greg used with us and would go back and purchase from him again.

Mmonn

22 de jul. de 2013

I stopped by to take a look at the selection of Toyota Corollas not expecting to purchase a car that day. After talking to Greg and finding cars within my budget, I found the car I was looking for. This was one of the best car buying experiences for me. I plan on returning in the near future to purchase another vehicle. Thank you!

Chrisconroy1234

21 de jul. de 2013

Greg was exceptional to work with- helped me understand the vehicle and great value of Toyota. I highly recommend working with Legends Toyota when considering a new vehicle.

Brianm24

21 de jul. de 2013

I'm not prone to over exaggeration or false accolades. That being said, I truly believe that the negative stigmas associated with a new car purchase wouldn't be anywhere close to what they are if more dealerships took a page out of Legends' book. "Above and beyond" is not a sufficient descriptor. Sharrief was honest, straightforward and generally a great person to deal with. He worked hard to get me what I needed on my trade-in to make the deal happen. The same goes for Dean. These gentlemen have my business for as long as they are in business. If you need a car my advice would be to do your research, go see theses gentlemen and offer a price that is fair to you and fair to them.

skoga

17 de jul. de 2013

My husband and I were interested in the 2010 Prius. We come from another country and are very inexperienced in buying a car. As we were talking over the table, I contacted my friend if he had anything that would match or beat this price. It took him a while to respond, and the Legends dealer asked us, if he took a couple hundred dollars off, would that make a deal. We were grateful for his deal, but wanted to wait on our friend. As we went on to talk about finances, our dealer said he would go print out the numbers for how much we would be financing based on our downpayment. To our surprise, what he brought back was papers for us to sign off. I felt his disingenuity at this point. As we were going over the papers, we found out that our friend would most likely not be able to give us a matching price and we decided going on with purchasing process. I asked the dealer if he could take a "couple hundred dollars off" for us. He said, "No, it's really not possible." He went back on his words, and, if that was the case, I felt that he should not have said so in the first place. After the purchase, the dealer sent a letter to me that I would be asked to answer a survey. I was shocked to see that the letter was addressed to me. My husband, who is not a fluent English speaker, was also at the negotiation table, and he is the one who will be paying for the car.The title is under both our names. Maybe because I was doing all the hard talk, he was ignored. But, when we bought a Prius in Camelback Toyota with a help of a friend, the letters were always addressed to both of us- his name first- and I feel that this is how it should be professionally done.Three days after our purchase, I had to go talk with the finance representative at the dealership. My dealer greeted me, but could not remember which finance representative he handed us over to, 2 (business) days ago. This may be the case for any dealer, making me realize how little a dealer could feel about his sale. Two weeks after our purchase, our Prius started saying "OIL MAINTENANCE REQUIRED SOON." This completely shattered our trust for what kind of cars Legends Toyota has to offer. This is why I would personally seek other dealership for the purchase of future cars. On a more personal note, we were shocked to find out how high the warranty ($2,643) and maintenance ($971) packages were after we signed off the papers. We wish we could have such information before we make the car-purchase. If we had known the full cost, before entering the finance room, we would have never bought it at this particular dealership (esp. with higher tax rate then other cities). I understand that this is the way of doing business, but, for inexperienced buyers like my husband, he feels that it is somewhat "unfair." Because I have high expectations for Toyota, I wish to see this dealership lead in setting new standards for business/services and truly contribute to people's wellbeing in the future.

maggieward

16 de jul. de 2013

Awesome and very personal experience with Chevis. I will definitely recommend him to friends... He was quick to respond, informative, fair and willing to help.

JoeRolleston

14 de jul. de 2013

Absolutely fantastic experience! The entire staff at the dealership did everything possible to get me into a new car, and achieved it! Every single person that helped with the process seemed earnestly invested and cared about me getting financed correctly and into my new car. Scott, Duce, Brian, and Rick, thank you so much!!

thepope

11 de jul. de 2013

I called ahead and told Christopher the model I was interested in and when I arrived he had them lined up in the lot ready for me to look and compare. He was very well versed in the cars and pointed out the differences in the trim levels. Everything went very smooth and I left with a good deal and a brand new Rav 4.

shcalla

7 de jul. de 2013

We bought a 2012 Toyota Corolla on June 23, 2012 and had a great experience with Chevis Reid. We owned the vehicle for a year and realized that our kids were needing more room in the back and we needed more space overall. We went into Legends on June 25, 2013 looking for Chevis and he wasn't there that night. We were put in contact with Bill Cantrell and told him what we wanted, a Camry or Rav4. He worked very hard to find us one of each with the things we wanted in each. We eventually decided on the 2013 Toyota Camry and everything went very smoothly. Bill made sure we were taken care of and the closing went very well. Everyone was great and made it as easy as possible. He wasn't happy with the delivery of the vehicle (cleaning job) and made sure his boss knew. We took the vehicle back the next day and it was cleaned to his liking and he went over Entune completely with me to ensure I knew how to use it before our family vacation the following weekend. Overall a great experience and will recommend Legends Toyota to everyone and will be shopping there again when in need.

hrjtkeller

5 de jul. de 2013

The experience that my wife and I had at Legends Toyota was outstanding. Chevis Reid (our salesman) did an excellent job helping me get the deal that I wanted and had everything (car, paperwork, financing) lined up and ready to go for me when I arrived at the dealership. In the past I have spent many lingering hours in other dealership waiting in line on the paperwork, finance manager, etc.. and that did not happen here. Chevis did an outstanding job keeping things moving along and had me in and out of the dealership in less than 2 hours. He also did an excellent job reviewing and covering all of the standard features and new functions (entune, backup camera, satellite radio, bluetooth, etc..) of the car. He went way above and beyond to make this buying experience the best that my wife and I have ever had and I want to make sure that he is recognized for that. Rick the finance manager was extremely nice and did a great job as well. I will buy again from Legends in the future and hope to refer others to them as well. A++

Danicandy5190

1 de jul. de 2013

The salesmen were very helpful. They also answered every question we had and gave us a wonderful deal on a used vehicle very promptly. I recommend Legends Toyota to everyone!

vwman1

29 de jun. de 2013

From the time we arrived to the time we left in our new SUV everyone treated us great.No pressure. Just good folks to work with.

floyd396

20 de jun. de 2013

I originally emailed to get the price of a used truck I had seen online that stated to email for price. Got a response back, email stated $7850 just like it did a couple of days later when the price was listed online. I got to the Toyota lot. I had to coax the salesman to help me, I think his name was Kyle and test drove it,John the used car manager looked at my trade in. Sat down with the salesman to make the deal and he raised the asking price to $9000. I showed him the email I had received stating that the truck was to be $7850, he went to speak to someone and came back and said that wasn't the lot price. I said ok I want to buy it from the internet then. He said that wasn't possible we had to deal on the lot price. The truck in supreme condition retailed for $7000 nearly a $1000 dollars less than internet price and $2000 less than lot price (still can't figure that difference lot vs. internet price) (textbook case of bait and switch) and they were wanting to offer me $1000 less for my trade than it was worth. I said give me my keys to my truck I am out of here. John called and apologized and said he wanted to see if he could still make the deal. I made a very reasonable offer especially considering they were going to send that truck to the auction in which case they would have received far less than my offer. I spoke to John the next morning and he said he would call me by 10 or 11 AM. I called him back at 2 PM because he never called me, John said he had just got back from lunch and would call me in just a few minutes. John never did call me back. I called John back the next day and he didn't have a reason for not calling me and offered another truck. I told John I wouldn't do business with him because he had lied to me twice and never called. I asked to speak with Duce the general manager but he wasn't in. I responded in email form to a listing from a website letting them know I had been interested in the truck and how I had been treated. I got a call from Charlie the internet sales manager. He seemed nice and apologized for how I had been treated. A couple of calls later we had a reasonable deal, they were going to fix some things on the truck prior to my picking it up. Charlie was going to call me to let me know if it would be ready the next day or 2 days later. Charlie never called and was off the next day so I got a hold of Chavez and asked him if he could tell me when I could pick up the truck. He said let me go down and check and I will call you back in a few minutes. Chavez never called me and when I called back they said he had left for the day. I again asked to speak to Duce the general manager but again he wasn't in. They then got me in touch with Chris, he checked on the status of the truck and called me back. I went in to make the deal the next day. When we sat down to do the paperwork there was a 60 day warranty, when I test drove it Kyle had told me it was a 90 day warranty. Again they weren't honest! Again bait and switch on the warranty. Also they never gave me a copy of the warranty when they rushed me through the paperwork. In the end I think I got a fair deal. I still paid a bit more for the truck than it is worth because it needs some paint work and the dash lights don't all work which I couldn't tell in the daylight but Kyle said he could see them on on the side I was questioning. I tried to get them to also put my wifes name on the title, Legends Toyota stated that they couldn't do it and it could be done at the courthouse. The courthouse stated that it had to be done by the dealership and that I needed an affidavit from the dealership to ok adding her name. I went back to the dealership and they typed in her name. 3 hours of my life I will never get back! Overall it was a horrible experience and I very seriously doubt I will ever do business with them again.If I see something listed they have I would just skip over it. Buyer beware nearly nothing they say is true and watch out for the old bait and switch!!!!!!!!!!!!

Lynn Hammond

17 de jun. de 2013

I am so impressed with the professionalism of Nicholas Bross. I brought my car in because I was having issues with my visor on my Camry. Nick brought it to my attention that there was a warranty issue and gladly replaced it at no charge. He also assisted with a floor mat carpet clip. I was so thankful for the fast and friendly service and Nicks patience to explain things and attention to detail.

ranovak2

17 de jun. de 2013

Very nice and easy to deal with. Made the process simple and fast. Made the process with the trade in painless. It was a no-brainer.

bcygan

7 de jun. de 2013

I had the best experience with Legend Toyota my salesman for not pushy we found the right automobile for my needs. I just love my highlander drives great and love the color. The finance department was also so nice I have nothing but a great experience.

jeanflores

5 de jun. de 2013

Ray Kolman did an excellent job of locating the model of vehicle we wanted with the options we wanted. He offered us a great trade-in price. He is one of the best salesmen we have ever dealt with at any dealership.

PhilbertDesanex

5 de jun. de 2013

We bought a new Toyota here two years ago. I had worked with the predecessor dealership, Roger Smith Toyota, as far back as the Seventies. The salesperson was great, the dealership was new, clean, and we wrapped the deal in record time. We've loved the car and the service department has performed ToyotaCare maintenance without a complaint.We tried to buy another new Toyota last year from the same salesman. We bought elsewhere only because they had the difficult-to-find model in stock.Last month we came to buy a new Prius. We made it clear that we were only comparison shopping with the dealer we'd just bought a car from, and that we were absolutely going to buy something within 48 hours.Our original salesman had left. Unfortunately, so had everyone else except the nice young woman at the reception desk. We came back three times and ended up talking to four salespeople (because of availability), the finance manager, the sales manager, and the general manager. One of the salesmen had a pulse. The rest were horrifying.One example should suffice. We had our trade appraised, and our salesman of the moment told us, solemn-faced, that the dealership couldn't offer any more on our trade because they were making so little money on it, SINCE THEY HAD TO PAY TOYOTA FOUR HUNDRED AND FIFTY DOLLARS UP FRONT TO SELL IT AS A CERTIFIED USED CAR.Un-freaking-believable.

zshoffmanks

2 de jun. de 2013

We walked in ready to purchase a car. We looked over the showroom model for at least 20 minutes and not one sales person asked if we had any questions or if we were being helped. In order to request a test drive we had to ask the receptionist to find someone. There were red polo shirted sales people all in a room just standing in there. On the bright side, we had NO pressure!!! We sat down and talked numbers. They gave us a great price, but the lack of attention was a turn off. We left there and went to Olathe Toyota and bought our car. We had the complete opposite experience at Olathe. Everyone we worked with: sales, delivery and finance were all friendly, polite and attentive. After our experience at Legends Toyota, we would not go back. However, if we wanted a Honda, we would definitely go back to Legends Honda. Our sales person and the General Manager were great! We just decided the Toyota was what we wanted.

m_norman0

30 de may. de 2013

Legends Toyota was very helpful, especially Ren. He was very nice and patient, did not rush me into purchasing my new car. I would recommend people to chose Legends Toyota.

InPlaneSight

29 de may. de 2013

I am just returning from a total waste of time at Legends Toyota of Kansas City where I had a scheduled service appointment. My service advisor was clearly stressed out, apparently from "too much paperwork on my desk", as he stated to another employee. I gave him all my information, signed the repair sheet, and went to the waiting room. After 50 minutes, I saw my vehicle hadn't been moved. I decided I didn't want to wait any longer for the service to begin, so I approached the same service advisor to tell him I would return another day. He quickly brushed me off, walked past me, while saying he had to help another customer, who was outside. At that point, I decided I did not want to return another day. Now, I just wanted my vehicle and to leave. While standing in the office alone, another service advisor came in and asked if he could help me. I told him I wanted my car that hadn't been moved. He asked if I wanted to reschedule and I said no. Our conversation was overheard by another employee (I don't know who she was) who inquired about the problem I was having. She offered no apology or explanation for the delay but asked if I wanted to reschedule, again, I declined. I got my car and left.Of course, it would have been in the best interest of the dealership for me to have rescheduled and for them to not have a dissatisfied customer. However, when the dealership (a corporation) and I have an appointment, I expect them to live up to their half.I went to Legends Toyota because that is where I purchased my car - new, paid cash, and the car only has 6040 miles on it. I have no loyalty now to Legends Toyota and will not return.

rjones230

28 de may. de 2013

My new car buying experience was one of the best I've ever had. Bill was friendly and very knowledgeable about the car I was interested in purchasing. I was told several times by more than one person if I had any questions or concerns not to hesitate to give them a call. I will definitely let my friends know about my possitive experience at Legends Toyota if they are looking for a new car.

LenexaG

25 de may. de 2013

We were specifically looking for a Toyota Avalon Hybrid, and Legends Toyota had three in stock to chose from. (Another Toyota dealer located closer to us had none in stock a couple weeks earlier, and did not follow up as promised if and when any vehicles were available for us to test drive and potentially purchase.)Price negotiation was not too onerous or demeaning (just three iterations before settling on a price).Staff was knowledgeable and friendly. Seemed genuinely proud of their service/maintenance department.Interest rate for financing was lower than expected (a pleasant surprise). However, I would have preferred that the financing discussion regarding extended warrantees made it clear that the optional programs did not need to be immediately purchased and included in the amount financed.When the vehicle was picked up the next day, it was perfectly clean. Salesman's demonstration/explanation of the Avalon Hybrid's features was clear and efficient. My questions were answered. When I called back several days later with a question about synching the vehicle's Bluetooth with my cell phone, the salesman was able to resolve the problem over the phone.

edyer

20 de may. de 2013

We had a great experience and felt like all of our questions were answered. We are very happy with the vehicle we purchased and felt like Shawn did an amazing job. I would definitely recommend Legends Toyota to others.

LaurynB

14 de may. de 2013

I was in the market for another vehicle. I did not want brand new car however. I knew exactly what I wanted...brand, color, features, price, etc...I spoke to JayVan and could tell just in speaking with him that he was truly paying attention to me and listening to everything I was saying. The next day, JayVan presented me with a Honda Accord. It was PERFECT! He really did present a car to me that had everything I had wanted and asked for plus more! It was absolutely the perfect car for. With this being my first expereince of purchasing a vehicle I was very nervous. JayVan was incredibly helpful in walking me through everything involved and helping me every step of the way. I started to get less nervous and more excited at that time. Two days later the paperwork was drawn up and I decided to buy the car at a price that was perfect for me! I could not have asked for a better experience in purchasing a vehicle. JayVan is a hige asset to the company. He is a true role model for above and beyond customer service! I could never express or brag enough about my experience or JayVan. Thank you so much for everything! You have gained a very loyal customer and one who will spread the good word about your dealership.

kmast

12 de may. de 2013

I called Legends, and spoke to Sharrieff. I gave him the details of what I was looking for. He gave me a price on the phone, and when we met at the dealership he honored all we talked about. It was a good experience.

gratefulcarl

12 de may. de 2013

Shopping for low mile Prius V to replace our hail damaged 2010 Prius. Very difficult to find;none in our home state closest metro Dallas were two to three thousand more expensive than Legends. Charlie took care of us from the start. Very easy to do the deals on our terms. We did everything by email, text, Fed ex or mail. In three days the new Prius was in our driveway. Could not have been a better experience. Legends Charlie Ross just a joy to work with returned calls and emails almost immediately and at all hours of night or day. Never pushy he offered alternatives in a respectful and informative way. Love this guy and this dealership. Buy from them...

bcmkieth

9 de may. de 2013

I received exceptional service from the moment I walked into the dealership. Although my deal did not get closed in one visit, Javan ensured that I received the best deal possible. I returned to a warm car pulled in from the snow, a clean new car and he even transferred my plates. Great experience and I will definintly refer him and the dealership to my friends and family!

tehuseranme

15 de abr. de 2013

Today was our first time buying a car from Legends Toyota, and it will probably not be the last. From the moment we arrived until the time we left we were treated with great respect and with total honesty. Charlie (the internet sales manager) was great to work with and very helpful in going over everything about the multiple cars we were interested in, and allowed us to take varying test drives on each to get the full effect of the vehicle. They offered more for our trade than anyone else and sold us our car for cheaper than anywhere else. The introductions, the test drives, the haggling, the financing, the paperwork, EVERYTHING was above and beyond any other experience I've had at a dealership. Even after the purchase was done, and the dealership had been closed for nearly an hour, Charlie stayed to help us set up the tech features inside the car and make sure everything was to our satisfaction. Car buying can be an exhaustive and frustrating process, but Legends Toyota really went above and beyond to make sure that didn't happen. They are a great dealership!

rlynn11

7 de abr. de 2013

JaVan was extremely nice and courteous. I felt he went out of his way to make sure I got what I wanted. I would extremely him to all my friends and neighbors. Great job R Lynn

jdevwf

25 de mar. de 2013

My overall experience with the service of Legends Toyota was awesome! Bill Cantrell pulled all the strings he could to make sure my family was happy. We live in Lee's Summit, MO, but was willing to drive the distance for a great deal. We stopped by Legends Toyota on our way to another Toyota dealership out in Lawrence, KS, to test drive one of the 2013 Sequoia Platinum that was priced really well. Unfortunately, Legend's Sequoia, turned out to be a color we didn't like, which the other dealership had exactly what we wanted. Bill seeing that we weren't satisfied with the color, made a few calls around and found the one we wanted before we decided to head over to the other dealership! He went out to pick up the car himself and delivered it to us. It was very busy that day and he still managed to provide exceptional service. We got the car we wanted and went to finance the car and Ricky in the finance department was awesome as well. He explained everything slowly with us and made sure we understood everything be signing. So, I would definitely do business again with Legends Toyota, Bill Cantrell, and the staff there. I would also recommend family and friends.

Ebarrett43

21 de mar. de 2013

Exceptional service by Chris Hess and the finance manager. We were at Hendrick Toyota who did not have the color we were looking for so we called four other Toyota dealers. Chris got back to us ASAP, we drove over and bought our Camry. We went back the following day for the navigation tutorial and Chris was with a client so Jake graciously assisted us with our training need son the nav. system. The finance mgr, Dean was not high pressure but kindly explained the features and benefitsof their packages which we bought. We will refer people to this dealer in the future.

ThomasDraper

21 de mar. de 2013

My wife and I purchased our 2008 Honda Accord Coupe from Chris Merrimam at Legends Toyota. From the greeting to delivery, the experience was excellent. We enjoy our automobile and I have already recommended Chris and the dealership to some friends. If you would like a car buying experience without a lot of hassle or pressure, check out Legends Toyota. We were treated with respect (including our time) and I trust you would have the same experience.

Paula1966

21 de mar. de 2013

I felt so comfortable with the staff at Legends. I felt no pressure,the whole proscess went so smoothly. I felt so comfortable that I not only bought a truck ,but my wife and I also bought very nicely priced used certified car the same day! I would greatly recommend Legends Toyota to anyone! If you want no pressure and a being treated like you are a valued customer then Legends Toyota is the place to do buisness! I have never went to a dealership that did not make you feel pressured to buy. Legends Toyota first askes what you are looking for and gives you many options. I have made a long-lasting relationship with this dealership all because of the excellent treatment they provided my wife and I.

SandyScherich

20 de mar. de 2013

We contacted the Dealership to purchase a newer/used car and was able to complete the entire transaction in just a few hours. The financing meeting took a little longer than expected, but was thorough and useful.

andrews05

18 de mar. de 2013

I hate interacting with car salespeople....sorry....but I do. However, these folks were AMAZING! Friendly, courteous, respectful of all my questions, very professional. Jeff Massey was actually enjoyable to work with, both on the phone and in person. I highly recommend him and the dealership!

Fambrough

16 de mar. de 2013

Charlie and Lloyd work with you to get you what you want at the price you want to pay. Unbelievable!!! The are so laid back. This was not the usual sales experience. It felt like a couple of buddies having a night, (Day), out on the town. I was there 5 hours and didn't realize it. Not because they were slow, but because they were looking under every nook and cranny to find my special vehicle. It was like I was the only customer there although the show room was crowded. It also seemed the other customers were receiving the same level of service I received. They found the vehicle I might want 250 miles away and had it delivered, not knowing if I would like it or not. No commitment on my part, but it was the one and now I own it. GO TO LEGENDS!!! You will probably get the same experience as me, however, I am a little prejudice, SO, I suggest you ask for Charlie Rose. Don't let the stand-offish attitude fool you. That is just the way Charlie is, he is way too serious, until he gets to know ya. Then watch out!!! He is your best friend. The only negative I can see at Legends is they need to work on their detailing department. Not the best, just average, well let me rephrase that, a little below average, but the sale experience makes up for it. Once they get this detailing gig down, they are UNBEATABLE!!! Hey tell them I sent ya, William Fambrough. I bet you will get an even better deal. Enjoy.

kc0mem

13 de mar. de 2013

First of all I don't give a "5 out of 5" rating unless it was perfect! Seemed to take a very long time, I'm not sure how long it is supposed to take to buy a car but we were there about 5 hours. I chose Legends because of the pricing I found on the internet. The cars I was looking at were sold but I was told that they would "match on a comparable offer" and they did. Brandon was awesome, friendly, professional, knowledgeable. He made an immediate connection to the customer, even offered some test drive alternate routes that might be more what I would be driving, rather than just the standard "highway test drive." The finance guy was pretty high-pressure. I did get part of the package, but by then I was so tired, had I not had someone with me I probably would have bought the hook-line-and sinker. Watch out for the service department, as is typical for a dealer, they will try to up-sell you on an oil change due to their "multi-point standard inspection," know what you went in there for and stick to it.

cindytony

9 de mar. de 2013

Ren caught us as we were going to leave after waiting in the customer waiting room for almost an hour. He was trying to get in the door as we were going out. He asked us if we had been helped and we said we would just come back tomorrow because our salesman was with other clients. He said he would help us and get us into the car we wanted to see. (even though it was closing time)He was very nice, polite, friendly and fast. He got us into the car we wanted and we bought it. He was super fast and knowledgable. It made for a good experience. Our financial guy was also fantastic....fast and knowledgable.

tehusername

6 de mar. de 2013

Today was our first time buying a car from Legends Toyota, and it will probably not be the last. From the moment we arrived until the time we left we were treated with great respect and with total honesty. Charlie (the internet sales manager) was great to work with and very helpful in going over everything about the multiple cars we were interested in, and allowed us to take varying test drives on each to get the full effect of the vehicle. They offered more for our trade than anyone else and sold us our car for cheaper than anywhere else. The introductions, the test drives, the haggling, the financing, the paperwork, EVERYTHING was above and beyond any other experience I've had at a dealership. Even after the purchase was done, and the dealership had been closed for nearly an hour, Charlie stayed to help us set up the tech features inside the car and make sure everything was to our satisfaction. Car buying can be an exhaustive and frustrating process, but Legends Toyota really went above and beyond to make sure that didn't happen. They are a great dealership!

roothaug

5 de mar. de 2013

We purchased a 2013 Prius 3 from Bill Cantrell at Legends Toyota. Bill was very knowledgeable, professional, and answered all our questions about the Prius before we decided to buy. We have purchased many cars over the years and Bill by far was one of the best sales professionals we have dealt with! Before purchasing your next car, be sure to give Bill a call at Legends Toyota (913-299-8600).

pamhopp

1 de mar. de 2013

Best experience I've had in buying a new car. Personal attention was superb. The dealership is clean and everyone friendly and helpful. I will highly recommend to all my friends and family when considering a new car purchase. I plan on using the Service Department for all my maintenance and service work. I purchased a new Corolla, and cannot say enough wonderful things about the car or the people that I dealt with at Legends Toyota.

adrian03

24 de feb. de 2013

Great service great experience, long wait time but other than that is was a good overall transaction. Wouldn't hurt to get more people working on a busy sale weekend.

cmatthews88

22 de feb. de 2013

JaVan is great at what he does, very helpful and knowledgeable. He makes your car buying experience fun, and makes you want to come back! I love my car! Thanks JaVan for all your help.

elewis2783

21 de feb. de 2013

Chevis Reed was my sales rep and working with him was great! He was very helpful, nice, great at following up, and felt he worked with me and got me what I needed. I'm very happy with my purchase!! I recommended him to my sister and husband to buy their new vehicle and would recommend Chevis to any of my family and friends. I look forward to working with Legends moving forward!

Culbec

20 de feb. de 2013

My wife and I stopped by to look at the 2012 Rav4's. JaVan was the sales associate that helped us. He was very good at listening to what we were looking for and what we said we could afford. He helped make an impossible deal into a deal we couldn't walk away from. We really appreciated the sign with our names on it that was on the door to the private show room, where JaVan took the time to walk us around the entire vehicle and explain all the features and answer all our questions. This was by far the best car buying experience either one of us has ever had.

mfkeese14

19 de feb. de 2013

JaVan was very helpful and extremely professional in helping my wife and I find the right car for us. He helped us get the car we wanted for the price we wanted. Everyone that we met at the dealership was friendly also.

gerardov500

16 de feb. de 2013

I have given this rating because i am happy with the customer service of Shawn and very satisfied with the car we received and the car price and the payments.

mrwest993

16 de feb. de 2013

I was referred from a friend to come and talk to Aaron Connolly at legends toyota. I called and talked to him about a scion frs, and he was real helpful. I am about 2 and a half hours away and he worked with me to where I didnt have to make several trips. I made one trip to pick th car up. My experience there was great and i will recommend anyone trying to buy a car to go to legends toyota.

Bchamblin

10 de feb. de 2013

Everyone we worked with or met seemed genuinely committed to providing great customer service and personalized the experience. We' d come back plus tell our family/friends.

jane hatch

4 de feb. de 2013

The treatment I received when purchasing a car at Legends from Jeffery Massey was excellent. I have purchased three cars from Performance and now Legends. Each time the sales staff and finance officers have been great. I have all my service done here also. I recommend this dealership highly.

teethguy62

2 de feb. de 2013

Even though I paid cash for the vehicle, I had to go through a lengthy credit process so my personal info could be used for marketing purposes. Also I was charged a $300. administration fee to gouge the customers because they aren't making enough money on a $30,000 vehicle. When you get ripped off it doesn't matter how nice they are.

jnopheim

27 de ene. de 2013

Charlie did a great job informing us of all the options,was very thorough,and followed through with everything. I would highly recommend Charlie and Legends Toyota to anyone.

nancy Howard

25 de ene. de 2013

MR. LaVan Clayton is a sales person who is committed personally and professionally to insuring the costomer is thoroughly satisified and competent that he received the best deal from a well qualified individual.His in-dept knowledge of the vehicle and how to get the purchaser focused on the vehicle heis interested in. His timely advice, attention to detail and technical knowledge of how to proceed in closing a deal served as a sound base for Legends Toyots.Mr. Clayton is a strong asset to Legends Toyota and should become a top salesman.I would trust him with any future potential customer I send him or others that are looking for a sales person that thkes great care and meets their needs.V/RJames D. Howard

sjenkins02

24 de ene. de 2013

i was treated with kindness and respect. They really worked hard to get me in my new car. It was a pleasurable experience and i was off in my new car within hours of arriving. thanks chris and legends toyota.

Stephen Tomkinson

14 de ene. de 2013

My total experience with this dealership was positive. From the moment I walked in, and asked to take a specific car on a test drive, to the moment when I was handed the keys, I was treated professionally and courtiously. My sales rivers and it was nothing but exemplary. He answered all of my questions completely and thoroughly, and he never put me under any feelings of pressure.Even though my car is certified, I purchased complete maintenance package for small additional amount per month. Deuce, the service manager came out to meet me, and told me that he would do his best to keep me as a satisfied Toyota owner. And Rick, in finance, was so friendly and helpful. A true pleasure to deal with.I hope to have a life long, family-type experience with Legends Toyota.

scottackermann31

7 de ene. de 2013

The folks at Legends Toyota were extremely helpful and courteous during the search for a new car. This was the first time I purchased a vehicle and did not feel pressured or taken advantage of; Chris Riekins in particular went out of his way to make the experience a pleasant one! We were struggling a bit with the decision between two cars from different manufacturers and Chris was able to borrow a car from one of their other dealerships and had it on site when we took our test drive so we were able to really feel the differences between the two vehicles with virtually no wait in between! I cannot even begin to describe how incredibly helpful that was in making our decision.I would definitely buy another vehicle from Chris Riekins and Legends Toyota!

Cristie N.

6 de ene. de 2013

I just finished writing a very long review on my experience at the Legends Toyota dealership on November 20,2012 but it "disappeared" and I don't have the energy or patience to rewrite it.Therefore, I will just say they made a repair of a bit over $100 WITHOUT MY APPROVAL, then went on to tell me that I had another MAJOR problem with the same window although this problem was with the "switch" that was going to go "out". WHEN they could not tell me but that it would cost just a bit under $500 when it did.I ended up buying a 2012 Toyota RAV4 at the Crown Toyota dealership in Lawrence, Kansas and had a WONDERFUL experience. I will have my new car serviced at that dealership even though it is further than the Legends dealership because I do not trust the Legends dealership at all !!!!!

Alan Petersen

6 de ene. de 2013

Without a doubt one of the best car buying experiences I have ever had. Everyone I met at the dealership was very nice but Mark Dixon would be the reason we would return.

rarozel

4 de ene. de 2013

My experience with Toyota was very good. The impressive. This is my second vehicle purchased from toyota. The sales people were kind, respectful,polite, and very professional.

michalea

4 de ene. de 2013

Sharrieff McIntosh offered great customer service. I had not purchased a new car in 13 years so had not been in a car dealership in a very long time. As much as I was dreading the experience Sharrieff made it very simple and painless. I leased a 2013 Toyota Venza. He spent quite a bit of time showing me how to use all of the new gadgets inside the car, setting up my blue tooth etc. I really appreciated his patience and willingness to work with me.

Dave Kriegshauser

29 de dic. de 2012

Leo Bernal helped us purchase our vehicle. Leo was open, honest, and timely with his communications back to us. We liked working with Leo because he truly listened to what we wanted and needed in a vehicle. He worked hard to find the perfect vehicle for us. The vehicle was in Omaha, and he brought it down to KC for us. We are very pleased with our purchase. Leo will be our first choice when buying our next car. Dave K.

shae15

24 de dic. de 2012

Javan was very patient and understanding while working with me. He considered my needs as well as my budget when helping me find a reliable and dependable vehicle of my choice. As a college student I was looking for a dependable car that would be able to get me through school. While I was a bit worried about having a car payment Javan assured me that he would do his best to make sure I did not exceed my budget. In doing as he promised I was able to drive off the lot in a brand new 2013 Toyota Corolla. Thanks Javan for all your hard work, I love my Corolla!

JamieandKen

24 de dic. de 2012

We bought a Prius from Chris and had an excellent experience. We are very happy with our car and the service we received. We will return in the future.

Rickstuck

20 de dic. de 2012

I had been searching for a deal on a new toyota camary hybrid. I had emailed legends about my interest but had ended up making a deal with another KC area dealership after much haggling which I absolutely hate. Why not give me the best deal you can and move on. So just to make sure I was getting a good deal I ended up going to legends. I had exchanged emails with Charlie Ross but he had gone home for the day by the time I got to legends. I ended up talking with Chevis. I was in the dealership maybe 20 minutes with a better deal than I had gotten after 6 hours or so of dealing with the other dealership. All dealerships should take example of this from Lengends. My son had a similar experience with them around 6 months earlier as he purchased a new Prius from them as well. This is why Legends get all 5s in my book.

David Kriley

17 de dic. de 2012

Purchased a 2006 Infinity.. Asked them if everything worked properly and if it needed brakes or rotors.. They said it was all good and needed nothing.. Found out That it needed relay switch for fan 297.00 .. Then Infinity said they told previous owners 5 months before they traded it in to Legends that it needed back brakes .. Very dishonest dealership. Tried talking to the GM but he hung up on me and then lied and told the receptionist to tell me he was with a client and had his do not disturb sign on his door .. They also over charged me about 1500 on the car and snuck in a 275.00 finance charge on me .. Watch out .. They are Professional Crooks ...

ChrisBooth

2 de dic. de 2012

Considering that this whole process took 8 weeks due to scheduling problems I would say that we had an excellent experience with no pressure and a very well informed staff. I would recommend this dealership without hesitation.

leeschmaltz

29 de nov. de 2012

My entire experience was great, Aaron spent almost his entire day helping me. The finance side of it too was great, they got me a great rate on a used car and did everything they said they would.

snp500

28 de nov. de 2012

I worked with Chevis and Charlie on the first car I bought new in June 2012 Camry Hybrid XLE. They both did an excellent job. Bottom line they did what they said they were going to do and that's what counts with me. They also had the best price in town. My son was involved in an accident in the Camry five months later and the insurance company totaled it. My first call was to Charlie and Chevis for another new car which I bought from them a week ago. I would highly recommend them to anyone who likes a no hassle, pressure free buying experience. Thanks again guys.

JessMcF

24 de nov. de 2012

I have been wanting a new car for some time now and I just loved my Corolla S and think that Toyota are great little cars to own. I just needed something more room and having a carseat in the back gets a little cramped for my long-legged passengers. I showed up to the Legends Toyota and Jake Willis the sales consultant was very quick to come out and help me find the perfect vehicle. I had looked at RAV4's online and I was leaning towards those and Jake was very friendly and helped me pick out the perfect RAV4 for my family. I walked out of Legends Toyota on Tuesday night the very proud owner of a 2012 Toyota RAV4!!

Liz Oldham

23 de nov. de 2012

We had a 2010 Toyota Prius and went in for a trade in quote, got great service with friendly people and they a gave us a great price. Went home with a new 2012 Prius.

cschmaltz

21 de nov. de 2012

The whole team at Legends has been great to work with. They are very patient and willing to take the time to ensure we got what we wanted and got the best deal. We will do business with Legends Toyota again!

Richard Monger

20 de nov. de 2012

The legends toyota has always treated us fairly. Their customer service attitude is what brings me back to purchase. The service department is one of the best in the business, and the flexible hours are a great help. It also helps that they are only five minutes from my house.

teachno007

19 de nov. de 2012

Shawn was very knowledgeable about the vehicles that I test drove and was extremely helpful in discussing others in the same class without badmouthing the competition. I was able to make my own informed decision. When it came time to make a deal on my trade in, the process was smooth and straightforward. The paperwork process was a breeze getting me out of the dealership with my new car in less than two hours, once I made my decision on the vehicle.

graygary

18 de nov. de 2012

We purchased a 2010 Venza from Bill Cantrell. Bill was friendly, helpful and very knowledgeable about the car. We are very happy with our purchase and how we have been treated by Bill.

triat

16 de nov. de 2012

This is absolutely the best car dealership I have ever dealt with. I knew the General Manager from when he was in Joplin. He is top of the line and introduced me to Aaron. Aaron is knowledgable and treats you as if you are the only people in the world. No games and for the first time in my life, the price was right the first time. I was impressed with the facility, the people, and how they treated us after the sale. They are really well trained and impressive. I highly recommend Aaron for anyone looking to buy a Toyota. It is worth driving 60 miles. After this experience, I would not consider going to another Toyota dealership.

spetrosino

15 de nov. de 2012

I researched many different vehicle choices. When I narrowed my search to three vehicles, I found that Legends had all three on their lot. When I arrived I was met by Shawn Habibi. He was the perfect consultant for me to work with. Shawn was patient, knowledgeable and most of all understanding when answering all my questions. This was my very first purchase all on my own and the whole staff went above and beyond to make this was a FANTASTIC experience. I will never go anyplace else in the future.

Gg314

13 de nov. de 2012

Charley and Chevis were both great to work with. They made buying a car a really good experience. I certainly would not hesitate to recommend either of them to someone looking to buy a car.

lauxryder

9 de nov. de 2012

Once I had narrowed my recent vehicle shopping down to a few choices, I had not been able to actually locate what I was looking for. One of sons had just purchased a CPO vehicle from Legends, & he recommended them to me. I wasn't sure I wanted to work with an out of state dealer, but I contacted them anyway. From the very first communication, they went right to work to find what I was looking for. It was not an easy search this time of year, but I am so thrilled to say they made it happen! I brought my new RAV4 home 2 days ago, & it was all possible because of their continued efforts to locate it for me. Every phone call & email was handled very well, & they made my complicated car shopping become much easier. Thank you Chevis, Charlie, & staff! Keep up the good work!

cschoneman

4 de nov. de 2012

This was my second time purchasing a car from Legends Toyota, and both times have been a wonderful experience. I just had twin boys and I was looking for a car that was a little bigger than the Corolla I had purchased in 2011. Chevis went out of his way to make sure that my two car seats and double stroller could easily be placed in a 2012 Camry SE. Everyone was very polite, and made me feel very welcome. I will be telling all my friends and family to visit Chevis and the rest of the Legends Toyota team! Thank you!

Car4Anthony

3 de nov. de 2012

I recently got a job in the middle of Kansas away from family and friends, and realized I needed a more reliable car. I was recommended to this dealership and specifically the sales team I worked with by a friend in the car sales business. The price I got for a 2012 (new) car was excellent, and that was before the $1000 new grad discount Toyota offers! Now that I have dealt with Chris Merriman, I would also highly recommend him. He fought very hard for a low credit rate, which saves me quite a bit of money. Transportation is an investment that is stressful and easy to screw up, but I am glad I did my business with Chris Merriman and Legends Toyota.

ABillam

31 de oct. de 2012

In the process of shopping around for a new car, I visited 3-4 different dealerships, test drove cars, and negotiated prices. None of the other dealers even remotely compared to Legends Toyota in terms of Customer Service and Buying Process. The salesman spoke candidly to me, didn't condescend or try to belittle me like other dealers did, and didn't dismiss legitimate points that I brought up.I bought a car from this dealer , and even after making the sale, they're interested in ensuring that I have a quality vehicle. I had a question about a button on the dash that didn't seem to do anything (noticed this a few days after the sale) and they called me to ask about it and said they'd do some research and figure it out for me, and even fix it if need be. They were also very reasonable with price negotiation, which I know can be a stressful experience. Like any other place, it's a business and they're interested in making money, but they were generally very reasonable and willing to make a fair deal. I would highly recommend checking it out. Ask for Chevis or Charlie - these are the two gentleman I spoke with - I guarantee you'll have a good experience with them.

Dennis Bivens

31 de oct. de 2012

It was a great car buying experience! They really care about the customer and the customers sastisfaction. After sales service is excellent and the car is great.

Reusch

30 de oct. de 2012

I was impressed with the time Aaron took with Sue and I to deliver this car. The sale was over but he still made sure we knew the proper operation of all the options. This alone deserves a Great rating.

ericlued

28 de oct. de 2012

This was a positive expirience working with them. Called around Toyota delarships in-state and out of Kansas and they were the cheapest. I think we got a fair deal.

PSTrompeter

25 de oct. de 2012

Aaron Connolly was very professional, courteous, and knowledgeable, from the moment we entered the Legends Toyota Dealership through till we drove our new Matrix off the lot

mehinkle

22 de oct. de 2012

The quality of the car is wonderful, employee was very informative and very curtious. The dealership was very clean, modern and laid out very well. I intend to do all service work with them. Last but not least was the price on the new car I purchased was very reasonable. The quality safety features are everything I thought and more.Sam Robles

kenu

18 de oct. de 2012

I have purchased cars from both Dale and his father over the years.Dale is very professional and will not waste your time. The buying experiancewas painless and only took a few hours. A little longer than usual due to the factI had a trade in. I finished the deal and took home my new Highlander 1 hour after the dealership was scheduled to close. The finance manager, Dale and the sales manager, including the porter all stay past closing time to make sure I left with the vehicle I wanted. I will be back in 6 months to buy a car for my youngest.Ken from Shawnee Kansas

rwillard3

9 de oct. de 2012

From the time I walked in yesterday the atmosphere was laid back and friendly. I was very impressed with the professionalism, personality, and caring spirit of my sales associate Shawn Habibi. He worked his tail off to get me the best possible deal he could. And he succeeded!! I'm 150% satisfied with my purchase and with Shawn! I will definitely be back to Legends Toyota and Scion to visit Shawn in the future!

terry mosier

22 de sep. de 2012

We found Joe to be very product knowledgeable. He actually could answer all our questions. Also his follow up during and after the sale was excellent. He patiently went over all the features on the new vehicle and did an outstanding job of explaining the functionality of each. He phoned us after we left the dealership and after we received the car to answer questions. We made a return trip to the dealership, and he spent over an hour with us programming the GPS to our phones and explaining how to use the features. We also worked with the sales manager, Lloyd Gilbert, who we found very accommodating. Overall an excellent experience with capable and professional sales people.

brovergaard

18 de sep. de 2012

We arrived for our appointment to find Gary Prough was not available and that Charlie Ross would deal with us. The first vehicle we drove was defective and we had to go back for another. Then Charlie low balled us on our trade in. He initially offered us 11,500 and then raised it to 13,500 as we were on our way out the door. Charlie had the audicity to ask how much we paid for the vehicle. As if what we paid for the vehicle we were trading has any bearing on the vehicles current value!!? I would not recommend this dealer to anyone and we will never go back for any reason. And we did trade, and we got $15,000 on our traded vehicle.

toyobug

17 de sep. de 2012

My wife and I are very satified with Legends, the salesman, Gary Prough, was veryhelpful, he explained in detail about the operation of the new Toyota we purchased.No pressure, no pressure tactics, our experience with Legends,was a painless experience, I would recommend Legends to my friends. Great job.

jfc731

17 de sep. de 2012

Dealership: LEGENDS TOYOTANot a dealership I would recommend to anyone. The salesperson, Gary Prough, was acceptable, but anything associated with picking up the vehicle was not, from the paperwork not being prepared on time, to the finance side, to our ability to receive and process the paperwork in a timely manner, all was unacceptable. This process took over 2.5 hours. This dealership will sell you the car, but their internal processes on how one picks up the car are as poor as I have ever experienced and I have bought over 20 cars in my lifetime, including not being able to use a credit card, for the deposit, at the time of closing on the auto loan.The car was not properly ready for us either. There was no manual (I have had to order one online). I had to take the car to be detailed. I also took it to a Hyundai dealer and they recommended an alignment which I immediately had done. The dealership never asked to pair my cell phone to the internal system. When I finally got in the car, all I wanted to do was get off the lot as fast as possible.Now, two weeks after the sale I still don't have the paperwork necessary to register the car.I will not ever recommend Legends Toyota to anyone.

DaveDonovan

13 de sep. de 2012

Overall great experience from the girl who greeted me every time I came in, to the finance guy (Robert Sterling) who found the right extended coverage to meet my needs. Started working with Charlie with internet sales. He was very responsive and established great rapport which convinced me to make the 40 minute drive to this dealer (there is a dealer 5 minutes from my house). Chevis worked with me while at the dealer. He worked to make it a very relaxing transaction. No high pressure. These guys had to go out of their way to find the car I wanted. I am very happy with the deal and the dealer and would highly recommend these guys.

mmstep

10 de sep. de 2012

Basically there are three reasons for my rating.1. The product -- it speaks for itself and the relatively convenient location of the dealership.2. The Dealership -- you can discern much about the dealership by the general demeanor and atmosphere of the employees and appearance. I found the Legends staff friendly and helpful even when the respresentative you are working with is unavailable. The sales staff were professional in appearance and appeared to enjoy working with and serving other customers.3. Our salesman -- Mr. Cantrell -- clearly was a major selling point in our decision to buy from Legends. He is mature and friendly yet respectful and clearly understands the role of salesman and customer. Toyota products generally sell themselves, I (and my wife in particular) need little convincing of the quality of the product. It is the service after sell that is important, especially since this is our first experience with hybrid technology (I still do not understand it)and in leasing a vehicle. Both bring "baggage" to the showroom floor in our case. Mr. Cantrell provided honest answers to our questions and concerns. And, finally, Mr. Cantrell clearly wanted our business and to be satisified with our purchase yet he was not pushy, superficial or pandering for the sale --just professional and accomodating.

brianr77

9 de sep. de 2012

We contacted Legends Toyota on a whim to see if they could beat the deals from two other local Toyota dealers we were working with. Instead of the nickel and dime price drops the other dealerships were giving us, Dale immediately gave us a significantly reduced offer. Regardless of the calls in to the other dealerships, Dale stayed ahead of the game. When we finally settled on Legends Toyota, everyone we met was entertaining and informative. This was a no-pressure deal. We felt when we walked out that we got the best deal for the vehicle we selected, as well as a few new friends in the process. Yes, Dale and Gilbert were the type of people you have the urge to randomly drop in on after the deal is done, just to say "Hello. If you are looking for a place to have an enjoyable car-buying experience, I recommend Legends.

chuck.jarrett

6 de sep. de 2012

Very friendly sales associate who took the time to answer all of our questions we had about the car we were considering. There was no pressure to purchase the vehicle the day we were at the dealership. Very positive experience.

Nina Stallwitz

4 de sep. de 2012

I was treated very well by everyone I encountered. I've been a customer in the Service Department since the dealership opened; however, this was my first new car purchase there. I was quite pleased with the courteous and knowledgeable staff. Bill Cantrell was especially helpful, personable and professional.

wejustboughtacar

4 de sep. de 2012

Chevis and Gary of Legends Toyota showed the way I thought car buying should be. The have made every effort to be honest and upfront. Legends Toyota has a modern state-of-the art facility that equally matches their customer service. I'd truly recommend these guys to any people I will meet (even out-of-state folks). They will make your visit, or in my case "a phone call" all worth it!

nbklz54

4 de sep. de 2012

Charlie Ross is an excellent salesman. He listened, was very knowledgable, and explained everything in easily understood terms. Charlie made buying and trading in a car easy. I recommend this dealership, and especially Charlie!

hridg

3 de sep. de 2012

Legends Toyota has my highest recommendation.Helping to get me into a new truck, August Sprung was extremely friendly, knowledgeable and his No Sales Pressure attitude was comforting. He was able to get every add-on I requested at prices better than expected. Everyone I met from the negotiations to the financial process was professional and helpful. The bottom line is; I got the Tundra I wanted, with all the additions I wanted, at an excellent price, and never felt pressured or stressed.Thanks to all who helped. Ill be seeing you again soon.Purchase: 2012 Tundra Double Cab. Trade in: 2007 Tundra Double Cab

Bigdaddy10

29 de ago. de 2012

Waited 2 hours for loan approval I finaly told them to call me with the loan info never a call back still don't know if approved or not I purchased 36 cars from roger smith and sons will never buy from legends. If you want to discuss more call me 913 575 3065

yazhen.liu.7

27 de ago. de 2012

Well, I was amazed how wonderful this dealer is! My situation is really difficult to buy a new car, I visit this dealer just wanted to see if I can got financed. I'm a new international graduate, no credit history, no co-signer, and I can get financing from carmax for 72 mon 24 apr, I was so frustrated, and just visit because I've made the appointment.When I get off my car, Jake was waiting for me, and he is very friendly, very very willing to help. He showed me the new Camry, and works with me to see if I can get financed. He talked to his GM for my situation many times to help me to get the finance. BTW, the GM is awesome, they helped me to decide whether buy or lease a new car, help me with the price, payment and financing. The talked with the financing manager to give me the financing and other rebates. Well, the whole process is extremely smooth and friendly, I don't need to argue with the finance manager to get the loan, they just so friendly to new grads.Also, Jake helped with me to call his friend who is a insurance consultant to see what's the lowest insurance for me, and called the insurance on his cell phone.After purchasing the car, they just tell me to drive the car away, and bring back the required paperwork at my convenience. Also, Jake and another sales consultant helped me to drive my rental car about 30 miles back to my apartment.The legends toyota is really awesome! Sales staff is awesome, extremely friendly. Service is awesome too!

tmmckeon

27 de ago. de 2012

Shawn was patient / The manager was empathetic / Robert in Finance was efficient. I would go back again and recommend the dealership to friends, colleagues, and friends.

jordin.jacksonroaden

20 de ago. de 2012

My family came in to purchase a new minivan from Legends Toyota. From the moment we called to inquire about the vehicle; to the moment we left the dealership in our new vehicle Aaron Connolly, our Sales Consultant, walked us through every step. He answered every question we had and he was very knowledgeable. When we had questions even after our purchase he took the time to make sure they were answered personally. Bryan Floyd in Service also took care of making sure our van was in perfect working order and going above and beyond to make sure we were satisfied. Thank you for making our experience with Legends Toyota wonderful. We highly recommend Legends Toyota to all of our friends and family. We won't purchase a vehicle or service our vehicles anywhere else.

smstokes

20 de ago. de 2012

We purchased a used van this weekend from Legends Toyota and have a wonderful experience. Our sales rep was very knowledgeable, friendly, and actually took notes and showed us what we asked to see. He didn't try to upsell us or pressure us to buy. He was patient and very helpful when it came to explaining the process, and brought in Duke the finance manager right away when it came to work through the purchase. Both men were extremely professional and well-versed in customer service. We will definitely go back to Legends Toyota in the future and refer our friends/family.

Gary Ciurej

17 de ago. de 2012

I was looking for a new Tacoma in Omaha area, but one dealer in Omaha off of West Dodge Road just wanted to play the pressure game to sell a vehicle. I finally found the best deal from Aaron at Legends in Kansas City. Very Satisfied and appreciated the straight talk no games approach that I received in dealing on my vehicle. I highly recommend talking with Aaron at Legends if your in the market for a new Toyota. When I arrived, the Tacoma was ready as promised. Aaron explain all the features, warranty, and after some paperwork I was ready to go. A great and hassel free experience.

HTP773

12 de ago. de 2012

Our experience at Legends Toyota with Charlie Ross was most favorable. Charlie was quite knowledgeable on the specific car we were looking for and had that particular vehicle on the car lot. The rest of the car buying process was excellent. When leaving with our new Camry Charlie made sure we were completely satisfied. It was a pleasure doing business with this salesperson and dealership.

Sunil

10 de ago. de 2012

Dont get attracted by their offers. They try to give u best offers and even take credit card deposits from u and once u go there they dont offer u the price they told you. I am not Kidding these guys are cheaters.

MeganB1987

8 de ago. de 2012

My boyfriend and I finally were sick of driving his jeep and more importantly paying for the gas. We live about a mile from the legends Toyota dealership and decided to go up there on Sunday. We had the Prius in mind. We looked around at the used cars and saw one we liked. Then we were greated by Joe Demoss and let's get this straight, everyone cringes when you go to buy a car and the dealers come walking out. I know them when I see them. He isn't your typical "car salesman". He honestly just seems like the guy next door, very nice and not pushy. We had no idea what the Prius came with or how to even turn it on. He took the time to show us every single detail. He also treated me (being a woman) with a lot of respect which you don't really see when it comes to anything that has to do with cars. He was wonderful to work with. We went and looked at a different dealership also the next day and they offered us more on the trade in then the legends initially offered us. The legends then offered us the same amount on the trade in. The car was priced better at the legends so we went back. We also really wanted to go back and work with joe because he was bending over backwards for us. The only negative thing I would say is for the finance team, they should really not try to steal cars from people and actually offer a legit price for their trade in. It would also be easier on the sales people because I know joe was really trying to get us a good deal. All in all, we are very happy and hope to work with Joe in the future.

R2friends

8 de ago. de 2012

We were greeted by the dealer Javan.. He is friendly and intertain us well. He did good in explaining what is the best card to get. The car is nice and it drive smooth.

CLReich

8 de ago. de 2012

Exceptional customer care during entire purchase process / Bill Cantrell as sales rep was excellent / great selection of inventory on their lot / love the new car / highly recommend

lizr0311

7 de ago. de 2012

Joe Herrera was very friendly, thorough, strong customer care and always available. Toyota has a very good reputation so we decided on the new 4Runner.

donnameans

6 de ago. de 2012

Joe was very helpful and seemed to sincerely want us to have the vehicle we wanted that would fit our needs and budget. He answered our questions honestly and did not pressure any of our decisions.

danichris

6 de ago. de 2012

My husband and I went to Legends Toyota on the recommendation of a friend to drive a Toyota Corolla not knowing if this is what we were wanting to purchase. JaVan met us on the lot and told us about all of the great things Toyota has to offer. He was very patient with us, even when we told him that we wanted to go test drive another car that we had been giving thought. When we finally decided that we wanted to purchase the 2012 Corolla it was time to get down to the number crunching, and getting a payment that fit our budget. We haven't had a car payment in nearly 20 years and this was quite a scary and nerve wrecking process for us. JaVan worked to get us what we needed, and calmed our fears explaining the process to us. Thanks JaVan! We love our Corolla!

crissy1

5 de ago. de 2012

My husband and I were there about a week ago and purchased a Toyota Corolla. Not only am I happy with my new car, but I was also very pleased with the experience my husband and I had at this dealership. Mike Fordlee and Joe DeMoss were the employees who helped us and they were friendly, patient and very knowledgable. I would definitely recommend this dealership to anyone looking to purchase a vehicle.

Kudjackson92

5 de ago. de 2012

I get a little nervous dealing with car dealerships and their sales people. However, after 20 years of buying cars, JaVan made this the best car buying experience that I have ever had. He was very helpful and patient throughout the entire process. He went out of his way to make this a great experience and helped me to get the car I wanted at the price I wanted. I have done business at other Toyota dealerships and they didn't compare to the service that we received at Legends Toyota. I will definitely recommend Legends Toyota to anyone looking for a Toyota!

djgkc

2 de ago. de 2012

We showed up on a Saturday night with the intention to just look at a new Prius. Bill was the first sales representative we met and we couldn't have asked for a better one. We felt comfortable and in no way did we feel like we were being pressured. He was super friendly and like a previous review stated it was like you were buying a car from a friend. We felt bad for keeping the staff late, but not once did we feel like we were being rushed. They were glad to help us and that is why we would definitely recommend purchasing a vehicle from this dealership. And we most certainly would recommend buying one from Bill Cantrell.

OBauer

2 de ago. de 2012

The most pleasant car buying experience we have ever had. They salesmen were very polite and easy to talk to. They listened to our needs/wants and did everything they could to make it happen in a very quick manner. This was a no hassle deal.

chutson

27 de jul. de 2012

Joe and Chris were great. I'm a VERY picky person, as is my mechanic when it comes to used cars. The vehicle checked out great and the deal was done in only 90 minutes. They followed up the next day with me to ensure I had received good quality service. They sold me a great Sienna at an amazing price and I appreciate that. There is a reason this dealership has almost 300 reviews (more than any in the state) with nearly all positive remarks. Thanks, guys.-Cal Hutson

kalex02

25 de jul. de 2012

I bought a Camry from Gary and he was a great salesman. He wasn't pushy and made the process very easy and quick. He made sure that I understood the features of the car before I left and followed up with me the next day to ensure everything was going well. I would definitely recommend Gary!!!

Buehrer

24 de jul. de 2012

Excellent experience purchasing a used car. The service, value and quality were all well above expectations. We will also be using the service department for all future service.

chene1988

24 de jul. de 2012

This is the second car that we have purchased with Legend Toyota Dealership. Yet, again the sales representative did a phenomenal job providing us with the necessary information and knowledge regarding the cars. I cannot be happier with my new car purchase. One thing that I love about working with Aaron is his outstanding knowledge regarding the car structure, brakes, transmission and etc... he was able to provide a thorough explanation of everything (about the car) during our test drive. I did not felt pressured, but felt comfortable with making the an appropriate decision. Once again, I would recommend this dealership to anyone! Especially, I would recommend working with Aaron!

Gvirgoni

23 de jul. de 2012

Heard from Legends Toyota through a good friend of mine and was very pleased with the results. The staff is very friendly and the dealership is very nice and clean. My Camry drives great!

rhufnagel

22 de jul. de 2012

I had a great experience with JaVan Clayton at Legends Toyota. He welcomed us when we arrived and listened to our needs without being pushy. He worked with us and got the price to be within our budget and now I get to have the cutest car, I love it! JaVan is incredibly friendly and worked hard to make us happy.

LNEDVED

22 de jul. de 2012

I was offered $100 gift card to come in and buy car. I did not receive. Sales person Did not set up free 90 day satellite radio.

Dick Storm

21 de jul. de 2012

excellente--professional sales and service staff. a very plesant experience. took the time to exlain all the steps in the sales process. would recommend this dealer to all my friends.

Khalida/ musadik

19 de jul. de 2012

Excellent service, great negeotiators, recommened it to every one, very happy with what we got , A+++ service, super nice people who works there very professional no hassel super nice place and great guys.

msopks

17 de jul. de 2012

Bill was great to work with. He was very knowledgeable & friendly and took as much time as we needed answering our questions. We would recommend anyone to buy from Legends Toyota.

RussHand

17 de jul. de 2012

The customer service was fantastic. The entire experience was the best I have had at a dealership. It started when the General Manager spotted us checking out the trucks while he was getting the mail. He was very nice and asked us few questions prior to introducing us to their best salesman (in our opinion), Scott Wells. Scott handled us in a professional manner and got us through the sales process . He is a very honest Christian man. He helped us find the perfect truck and handed us off to Cory, who handled the finances very well. She was very courteous and demonstrated the value the extended warranty would provide us. After the sale, l needed to return to talk about a dent l found on the roof of the truck. I was worried because it was not found during the walk around inspection at the dealership because I didn't get up into the bed if the truck to inspect the roof. But, Clint and Scott assured me there was no reason to worry. They helped me understand that there is no reason to worry at Legends Toyota. All in all, Legends Toyota was great to deal with.

asdfg5

16 de jul. de 2012

We were incorrectly charged Kansas sales tax. (We reside in Missouri.) Title work was incomplete. It took many hours to conclude a CASH transaction with a simple trade-in. The necessary paperwork to register our vehicle was never mailed. I had to make two trips back to the dealer to get it in person...100 miles in all. We would not use this dealer again.

paulwww

16 de jul. de 2012

Our buying experience with Joe was my best ever. Really appreciated the relaxed and friendly approach. Had plenty of time to make a decision that feels right. This is my twelfth car. Enjoying the car and looking forward to many years of satisfaction and value.

jkdean

16 de jul. de 2012

My husband and I went to several KC area Toyota dealerships before coming to Legends Toyota, but we should have come here first. We were specifically looking for a Rav 4 in Pacific blue and everyone told us that it wasnt available. Bill Cantrell said "I can find you one" and the next day he had located one nearby. He went out of his way to find us exactly what we wanted and delivered not only a great vehicle, but awesome customer service. I felt like I was buying a car from an old family friend.

Pamela M. Taylor

12 de jul. de 2012

I purchased a new 2012 Toyata Corolla S and JaVan Clayton was our salesman. He was friendly, honest, and not pushy in the least. He first listened to what I was looking for and he was very professional in every way. He got us a great deal and we couldn't be happier! We got a good trade-in price for our other car also. Everyone we worked with was friendly and helpful. I really appreciated the service that I have gotten from you all. This is my fourth purchased from your dealership. You must be doing something right to keep getting my business. JaVan was so very helpful that on one evening I was running late to get there. He was there and set up my blue tooth in my car and he went over my service book on how the different system works in the car. Overall, our experience was excellent and we would recommend Legends Toyota and JaVan Clayton!

Dianajohn

11 de jul. de 2012

Dale Mercer was friendly, curtious, helpful, as everyone involved in the transaction of my new Rav4 Limited. I will refer family and friends to the dealership.Thank youDiana Gaieski

ashgerm

9 de jul. de 2012

Both sales consultants were extremely helpful and knowledgeable. I felt they both worked together to get me the best deal possible. I really loved how I was able to take the car home and "test" it before I made a final decesion. This was also my first experience buying a car in my own name and I never felt in pressure to purchase a car. I did visit another Toyota dealership and the sales consultants was not patient or really seem to care what I was looking for. At Lengends Toyota, I felt that both Aaron and Joe were aiding me in finding the perfect car versus just looking to make a sale (like the other dealerships I visited). Super excited to have my awesome beautiful Corolla and very thankful my family and I choose to do our business at Legends Toyota.

Dougbospot

6 de jul. de 2012

We have purchased three new vehicles from this dealership and through this same salesman. Each purchase has been worry free, smooth and extremely quick and easy. No hassles, no problems, paperwork was fast and easy with everything clearly explained in detail. I will definitely but my next vehicle here again.

Nerd

4 de jul. de 2012

We just bought our third car from Charlie. He has always been very fair, friendly and helpful. The experience with Charlie and Matt (finance) was exceptional. There is a reason we go to Legends Toyota even though there are other dealers closer. None of the bs when it comes to car buying and no rush to buy this minute. We bought a 2012 Toyota Tacoma 4WD DC Sport. Charlie went and got the right color and options from another dealer out of state to make us have the exact truck we wanted! Thank you Charlie!! Charlie is always quick to answer any question or concern and has handled things after the sale too. Thank you Charlie and Matt for a great buying experience!!

lagtayl

30 de jun. de 2012

JaVan provided exceptional customer service. The personable experience made buying a car more like developing a lifelong connection. I will return for future purchases as well as tell others about the great service.

stepchild

29 de jun. de 2012

i thought gilbert went above and beond his duties to make my wole car buying xperiance easy and comfortable. for this reason alone i would purchace from legends toyota again. i will be a return customer thank nyou gilbert.

Judith Rose

28 de jun. de 2012

After narrowing the field on potential cars followed by a test drive and armed with as much info as possible which you can easily obtain from the internet, you have about all you need to purchase a car- new or used. Now you just need to find the best price for the car you want which you can also accomplish via the internet. It saves time, gas and money and the dreaded dealer/buyer face off. It also puts dealers in competition from the get go without driving back and forth with " X dealership will sell me this car for $$$ . Can you do better?" We did all the research we possibly could on purchasing new and used cars, particularly Toyota Highlanders, via the internet. Using Edmunds.com we sent price quote requests for the same, specific 2012 Toyota Highlander SE to several local dealerships. Charlie Ross with Legends Toyota got back to us within minutes by phone with a verbal quote and then an email quote. Eventually the others called but we had to coax email quotes from them as they wanted us to "come in, look, visit". Legends Toyota beat their offers significantly right off the line so we started out with Legends and went no further. We got what we believed to be a great deal on our new Toyota Highlander; exactly the color, model and equipment that we wanted plus a few things that came along as extras (no extra cost). We also traded our car for a fair price. We could have gotten more selling ourselves but we figured what we saved on sales tax made up for a good part of that difference. Charlie went over all the bells and whistles like programming my phone (very cool feature) and garage door opener and answered our questions. He took us to the service department and introduced us to the service managers. All in all, we could not be happier with our beautiful new Highlander and Legends Toyota. No drama, no back and forth "to the boss for approval" and no high pressure extras. Maybe we could have held out for a little lower price but when we knew we were already below the average 2012 Highlander SE sale price nationally and locally why make it a drawn out contest? Car buying should be a win/win for both parties and we think we accomplished that. We suggest car dealerships be prepared for the internet buyer by responding with requests and throwing out their best or nearly best offer from the start. All buyers hate the "who will wear down quickest trying to get the best possible deal" with face to face negotiating. It is so much easier to know what you want and go after it all from your home computer. Thanks Charlie and Legends Toyota!

huskerchief

20 de jun. de 2012

Chevis worked extremely hard to get me the truck and deal I needed. The finance process was no hassle and extremely fast. I have purchased many, many Toyotas in the past and this was by far the most courteous, pleasant experience I have had.

ssakopanah

17 de jun. de 2012

Most of the work was done on the phone and we finalized a deal very quickly that night. I initialy worked with Charlie but Leo closed the deal for us. Both very courteous and professional and this made such hectic purchase a pleasant experience.Thank you.

laney92

17 de jun. de 2012

We bought a new 2012 Camry SE and Joe Herrera was our salesman. He was friendly, honest, and not pushy in the least. He got us a great deal and we couldn't be happier! We got a good trade-in price for our other car also. Everyone we worked with was friendly and helpful. Overall, our experience was excellent and we would recommend Legends Toyota and Joe Herrera! Thanks Legends Toyota and Joe for our fantastic new Camry!George & Alana Rock

Gladis T

11 de jun. de 2012

Nice environment,friendly and knowledgeable personnel with positive attitude, clean establishment, we were very happy to acquire our new Toyota Camry with Legends Toyota Dealer. We will definitively refer our sales person Aaron Connolly to anyone looking for a new car he provided us outstanding customer service.

InPlaneSight

11 de jun. de 2012

I'm not too impressed with their online "Ask A Tech" offer under Service and Parts, i.e. "Please type in your question or call (913) 553 7610, and a member of our technician team will respond within 20 minutes. Please keep in mind, this service is only available during our business hours, which are listed on this page. If your question arrives after hours, we will respond the next business day, first thing." Well, it's been over a full week now since I submitted a question and I still haven't received any kind of response. Fortunately, for me, I am out of the mood to purchase the aftermarket product for my new car now. Thank you, you saved me well over $1000.

David&Cris

10 de jun. de 2012

This was by far the best customer service we have ever received purchasing a car. Jake was very accommodating as I went in 1st with my 1.5 yr old to see what what available. When I "found" the car, he was quick to get me info so I could give it to my husband. From start to finish, we were pressed for time and they did everything in a timely matter. Unfortunately when you think about buying a car, it's a lot like pulling teeth! This was the first time EVER that we walked away feeling no pressure, HONEST & FREINDLY staff, and knowing we got treated the way you should be treated! We have bought many new cars and this was by far the BEST EXPERIENCE EVER!!I have told at least 5 people about our AMAZING experience and we haven't even had our car, 2011 Sienna, for a week!We normally use Crown Toyota in Lawrence, but from the time I walked up to Legends Toyota, it was CLEAN, beautiful lot and showroom. The staff was neat in appearance and everyone, even if we weren't working with us, made eye contact, smiled and said hi. It's those "little things" that people remember!!Thanks again and keep up the good work!David and Cris LawsonBonner Springs, KS

GoochRanch

9 de jun. de 2012

Dean was great! I will for surely buy more cars from him and this dealership in the future! Dean was very knowledgable about the car I wanted and made purchasing the vehicle a great experience.

johnrprice

8 de jun. de 2012

Chris Riekens,Robert Kocurek and Matt Farrellall made the experience very pleasant. They go above and beyond to make sure that you are happy with every aspect of the transaction. Chris was an absolute joy to work with, he helped me with every step of the process and Robert helped everyone achieve what they wanted, while Matt helped explain the different financing plans available. Would definitely recommend them for a purchase to everyone interested in changing vechiles. Thanks again Chris for making this an enjoyable process.

ladecamargo

7 de jun. de 2012

Dean Knowe helped me a lot. He knew what i was looking for. He even knew some of my circumstances and the car I really wanted and he did not give up on what I wanted. Even though on my side there were a lot of if's. Thank you Dean.

btower

6 de jun. de 2012

Joe DeMoss was my salesman and he did a great job-very straight forward; no games. I highly recommend him. It was a pleasure dealing with him.

JoeScarlett

5 de jun. de 2012

With the purchase of our 2012 Prius II, my wife and I have owned 11 Toyotas. Until we dealt with Roger Smith & Sons, and now Legends Toyota, buying a new car has not been a pleasent experience for my wife. Toyota has a superior products at reasonable prices, and sales persons like Bill Cantrell make it that much more fun to purchase one.

liw5215

4 de jun. de 2012

Charlie Ross is the Best! I have done a lot car purchases/negotiations in the past, Toyota, Honda, Ford and BMW, none of them was pleasant. I was prepared to spend hours taking about the prices/options. To my surprise, Charlie gave me the best price in the 30 minutes. The color we wanted is not available in the metro area. He did a trade with an toyota dealer in a neighbor state,and he personally drove the van back for us. It is just amazing! Thank you so much, Charlie. Another headache is that the dealers always push you into the extended warranty stuffs. it is not case with Legends. Kori at the finance department is so nice, she explained all purchase details including the extended warranty to us. We purchased the toyota 8year/100K miles VSP at the great price. I highly recommend CharlieatLegends Toyota!

arnfield5

3 de jun. de 2012

From the beginning of the process of our purchase, Charlie Ross went above and beyond to track down and secure what we had requested. We researched and made an offer for the vehicle and it was accepted without any back and forth. The whole process was quick, efficient and rather painless. Everything went according to the timetable that was explained by Charlie. It was great. We live in Topeka and our expectations of traveling to Kansas City for the car were met, and then some. We were treated exceptionally well, and it was on a whole, a very pleasant experience. We would highly recommend both this dealership, and Charlie Ross. By far,this has been the best, vehicle purchase we have ever made.

Robbelk

3 de jun. de 2012

Very good buying experience. Purchase was primarily over the phone and the internet which in my case was important to me. I do NOT like to go to dealerships and waste time shaking hands and hanging out with salesman. I know what I want when I go to purchase a vehicle, and don't have time for old-fashion, long drawn out explanations about customer service/care/etc., and how great our dealership is explanations!!! Thanks so much!!!

carlosb

2 de jun. de 2012

Our experience working with Charlie Ross was exceptional. I contacted Charlie in February about a Highlander SE and told him my target date would be Memorial Day. He never pressured us into buying at the time of 1st contact and he also knew we would go to other dealers. After visiting 7 dealers I returned to Charlie and told him I wanted a Limited instead and he went to work. While I would have liked a lower price than I got, I was ok with the final price. I certainly would recommend Charlie Ross to my friends and I hope they take advantage. He is cordial and very accommodating and he certainly is not a pressure salesman. I will buy another vehicle from this dealership and from Charlie. Thanks!!!

joedale11

1 de jun. de 2012

I had a great experience purchasing a Highlander. All my questions answered and a fair price and trade-in allowance. I would recommend this dealership and JaVan to anyone.

angela

28 de may. de 2012

We was very disappointed when we came to the Legends Toyota on last saturday. Before we came, we got a great deal with Charlie Ross around 3 pm through the phone, and told him we would be there aound 4 pm. It also took us about 30 minutes to drive there. We met him at the Legend Toyota at 4:15 pm. And he told us THE CAR IS JUST SOLD. Can you believe it? It was sold WITHIN 30 MINUTES?? We will warning to all of our family and friends.

tommy91

26 de may. de 2012

A nightmare experience with this dealer. We've (Charlie Ross & I) made a deal on the phone about the Toyota Camry Hybrid 2009 an hour before I come in. What pissed me off was when I'm the way there they call and told me me "somebody considering buying the car" and I told them I'm 5-10 minutes so, we'll talk when I get there. Once I got there, they told me a car was sold to someone else, but less than an hour earlier that we've made a deal. They told me sorry that sorry this about the situation and so just to excused that they sold the car and lead me to look at another similar car that has higher mileage etc.I say NO business with them no matter what due to not trustworthy and lying, and walked out the door. In summary, bad and a nightmare experience with this dealer, not trustworthy, lying, unprofessional, and not a good place to shop for a car. I would never in million year to consider this dealer no matter what they try to offer. Better of stay away from this dealer!

ilovetoyotas

25 de may. de 2012

I brought in my trade-in with some skepticism; but Toyota offered what I thought was a fair price and I was ok with it. JaVan was extremely friendly and helpful. He was able to work out a deal so my trade-in was paid off, and the relief I felt from that was tremendous. I am also INCREDIBLY relieved to have a Toyota again - I've owned three and am so glad I could get into another one. However...I decided to lease a new car so I would have a lower payment and JaVan was accomodating - however, he kind of glossed over the details and terms of the lease. As someone who's only purchased used cars, I felt very nervous (although he did clear up most of my mis-information about the myths of leasing). I was also left alone a lot for what seemed like very long stretches of time...I wasn't sure where JaVan went or what he was doing for some of that time. Ultimately, I got a great car for what I think was a fair price. I would absolutely do business again at Legends Toyota - but it would be wonderful to see a female sales associate instead of all men. JaVan was a joy to deal with - very easy to get along with and a great sense of humor and knowledge about the products.

mgodolphin

23 de may. de 2012

/the salesman and general manager Gilbert Meyer and /steve Kurtz made buying my first car in 20 years easy and fun. They listened to what I wanted and needed, and narrowed my choices so as to not waste time. /chevis also worked with me on understanding blue tooth and control panel. I visited many dealerships prior to coming to Legends Toyota, and can honestly say I would not buy a car anywhere else.

antokas

22 de may. de 2012

I had excellent customer service with Gilbert Meyer. This dealership is very upscale and low pressure sales. They listen to what the customer wants and they deliver. He will be my car salesman for life! You Rock Gilbert! :)

cangri

20 de may. de 2012

I was browsing for hybrids at Legends Toyota in KC KS on a Sunday morning before the dealership opened. Lloyd Gillman, a sales manager, approached me and asked if he could help in any way. By the time I was about to leave, Lloyd introduced me to Gilbert for further assistance. Lloyd wrote down some info about my plans and then I left. The very next day I had been contacted and told that there had been offers on my trade in. Long story short, after doing some online research, by Tuesday I was driving a used (600 miles) Prius c. I felt as if the days of high-pressure, one-sided-car-buying-experience were over. It only took a little over an hour for all the paperwork and prep to be completed and I was on my way. By far the best car buying experience so far for me. Gilbert even called two days later to learn if all was copacetic.

jonifleig

19 de may. de 2012

Had a great experience buying a year-old Toyota Highlander that I had found online. Charlie Ross was very prompt at answering any and all questions I had. The process was easy and I'm enjoying my new vehicle!

balla913

18 de may. de 2012

great dealership great salesman (Bill) helped me find the perfect car. he helped me and my feanci by talking to find what we was looking in a car and went and had us look at it and it was perfect

julieprice

17 de may. de 2012

We love Toyota and have always been treated really well by Legends Toyota. We will always keep coming back as long as we keep having positive experiences.

JHawk1970

10 de may. de 2012

Aaron Hansberry is the best auto salesperson that we have encountered. He is knowledgeable, polite and patient. He has great follow through on what he promises.I always do my homework before a purchase. Because of my research we initially walked out because one of the sales managers quoted us a figure for our trade that was several thousand dollars less that what KBB and NADA said it was worth plus it was $2000 lower than what another dealer had offered. His response to me was well "that is their opinion".While I was out of town the following week I received an email from Aaron saying that they could raise their offer on my trade by $1500. I was still not satisfied with the offer but because the vehicle we were looking at was so aggressively priced we went ahead with the deal.Kori in their finance office was also pleasant and did a good job of explaining things although I have yet to hear back from her on a quote I had requested on an extended warranty. In fairness to her the dealership was/is having IT issues so I don't know if she received my email.Overall this place is pretty darned good and I will certainly be referring my friends to Aaron.

mikerosoft2004

10 de may. de 2012

Shawn was our point of contact before we showed up at the dealership, and he did his best to make sure we picked the car we wanted. He was knowledgable about the product, being able to answer questions about navigation and horsepower. He took our needs into account, such as a moonroof, power everything, power seat, and spoiler. Shawn was pleasant to work with. Thanks!

JayhawksRule

9 de may. de 2012

Excellent facility. Sales rep was patient and helpful. Had cars on the lot that fit our needs. Good product, love the hybrids and look forward to saving gas.

Legends toyota

8 de may. de 2012

No hidden costs. We got what we paid for. All sales people were helpful, polite, and informative. The coffee was fresh and very good. The process was as timely as I had anticipated.

summerbond

6 de may. de 2012

Shawn was great to work with. He was very thorough and professional. His follow-up, through, and professionalism made this purchase very enjoyable for someone who hates the car buying experience. Thanks so much Shawn!

kuchieffan

2 de may. de 2012

Purchased what I thought was a Certified 2007 Sienna. The van,s front bumper, rear bumper and rear passenger quarter panel had scratches and gouges took me 3 visits to get them all fixed. The day we took the van home we found out the the alignment was off, Radio didn't work(the antenna wire was cut) and when we pressed on the brakes the van would pull to the right(needed a new lower control arm) HUGE SAFETY ISSUE. This vehicle would not pass inspection in Missouri.All of these things were checked off on the Certified Inspection list. You can't tell me that this is a certified vehicle and the inspection list was done properly.I was highly disappointed in Legends Toyota and in Charlie. They did correct everything but it took me argueing with Charlie and 3 visits to get everything fixed. This van is not the "Like New and Excellent Condition that the certified program is all about.I will continue to by Toyotas junst not form Legends.

oldglory920

2 de may. de 2012

We had a great car buying experience. Gary Prough was the best agent out of all the car dealers we went to before making our decision on a car. He was very knowledgable and he made it very easy. We are very happy with our experience and the car we chose.

Jenbra

1 de may. de 2012

Thanks Shawn for helping us with our new 4 Runner. We appreciate the honesty and the "non-pushy" attitude. We will see you for the next ride!

Irene and Ed Travis

23 de abr. de 2012

Gilbert was extremely helpful especially since we were from St. Louis and decided to take advantage of the offer that was printed in the weekend paper that we read while visiting KC. He saw to it that all the paper work was done in a timely fashion so that we could complete the sale and drive the car back to St. Louis the next day. He was also helpful in explaining all the details of the car before we left the dealership.

Don Williams

23 de abr. de 2012

My wife and I were very pleased with the professionalism and attitude of the sales representative and the financial services individual. The sales area was emaculate and the customer service lounge and snacks were very comfortable.

lyudawest

21 de abr. de 2012

Nice facility, friendly personal, great salesman Shawn Habibi. Thanks to Shawn Habibi we bought Prius V- exactly what we were looking for. Mr. Habibi was very knowledgeable, helpful and efficient. We were glad we went to Legends!

adbriones77

19 de abr. de 2012

Thank You to Mr. Shawn Habibi, it was a pleasure working with this salesman, unlike most salesman he was very honest and not pushy by any means. The day before I bought my new 4runner I was up here looking for a vehicle for my sister and I felt the way they took care of her made me want to come and see if they would do the same for me, and yes my friends they did. Gracias to Legends Toyota and my new personal car salesman Shawn Habibi for many years to come.

jbriones

17 de abr. de 2012

Our car salesman was AWESOME! He went out of his way to make us happy yesterday & we left that dealership with a new car & a huge smile!!! EXCELLENT EXCELLENT EXCELLENT!

jbschoen88

14 de abr. de 2012

Charlie was very honest and great to work with. He exceeded my expectations on price, and made the sale very easy. The dealership is nice, clean, and very inviting. Everybody there was great to work with, and I would recommend ANYBODY looking for a new Toyota in the KC area to visit Legends Toyota. They are by far the best around!

Happy Tacoma Owner

13 de abr. de 2012

This is a new environmentaly engineered dealership. The service was great and working with Bill Cantrel was awesome! He takes great pride in knowing the vehicles, options, and his client to create a perfect fit. Would recommend working with Bill to all my friends and would deffinitely work with him again if I were in the market for another vehicle.

JG35

11 de abr. de 2012

We originally went to this dealership to purchase a 2010 Highlander. I was at work so my husband went and drove it during the day and the salesman, Michael (the only thing I would say was good about this dealership), told him to come back when I got off of work to let me drive it (this was to be my vehicle). I got home from work about 5:45 and we headed to the dealership. We got done driving different vehicles (3 of them) around 6:45 and decided to sit down and start working out price. Apparently if sales manager has no interest in the old theory "staying until the job is done" because it was blatantly apparent after they showed us the initial figures (mind you they were getting our trade value directly from the internet) that there was ZERO negotiation that would happen all. They told us that their first offer (coming down $1000 off of the Highlander price and the internet price for the trade was all they would do. Being in sales, I have never seen a sales organization that didn't at least say "what can I do to earn your business?". The feeling we received that night was that, it was past 7 and their closing time and they would rather go home than EARN the business.The salesman behind beyond the desk we were at proceeded to start singing a song with profanity in it loud enough that it sounded like the radio was on behind us. Really? This is the professional standard you hold yourself to?With thats said, we went back there one more time. I wanted to drive a Prius that they had online. We called up there to make sure they had (well my husband did, as I really didn't feel that the customer service we received in the previous warranted a second trip) and they said "Oh yes, we have it. Come on up." We left right then and got there and started looking for the car (this took us about 15 minutes) and could not find the car. Michael proceeded to look around the lot (it was pretty cold this day, but he went ahead and stopped to chat with another guy about their weekend plans while we stood outside) and came back out and told us "The car was just sold, that is why it's not out here". So let me get this straight, in 15 minutes you sold the car and it is already out the door , off the lot and etc.? They then proceeded to explain to me that I should just drive this other model Prius (it had clearly been backed into something) because I would probably like it better. I am so glad that you "think" you know what I like.Needless to say, I will NEVER purchase a vehicle here. If this is how they treat you when you are trying to purchase a vehicle, what will they treat you like when they have your business? Bottom line, go to one of the other Toyota dealerships. I did and now have my 2013.

billyhargrove

8 de abr. de 2012

When we walked into the dealership, I gave myself about a 30% chance of leaving with a new truck. Two hours later, thanks to Shawn's expert salesmanship, we drove off the lot with a 2012 4runner. Best car buying experience to date!

rkhogman

7 de abr. de 2012

Bill took al the pain out buy a new truck for me. My 2012 double cab long bed was not available at any dealer in town with the options that I wanted. He got it ordered, stayed with in my budget and delivered two week early. Great service and attitude that would bring me back again.

benlee78

4 de abr. de 2012

They have given me a reasonable price for the vehicle and trade in. They are also courteous, kind and down to earth. I would recommend their dealership to anyone.

foto4841

1 de abr. de 2012

Originally I was going to purchase a Ford Fusion until my husband suggested I test drive the Camry. We went to the Moonlight Madness sale on Saturday, March 24th at Legends Toyota. We were fortunate to work with Dean Know. Dean was great, he showed us all the features of the Camry versus the Fusion. Well, we ended up buying a 2012 Camry. I was satisfied with my trade-in and financing. Corey was thorough and friendly. Sometimes buying a new car can be a hassle, but we had a very enjoyable experience. We are recommending The Legends, and Dean in particular, to all of our friends. I am enjoying the MPG I am getting out of my Camry. Give them a try, you won't be sorry.

MrsKamla

28 de mar. de 2012

This dealer ship is state of the art. We were impressed from the time we saw the outside and then we walked inside. It's beautiful and very impressive. The thing that impressed us the most was the way we were treated when we walked thru the door. EVERYONE had a smile and spoke to us. We asked for Chevis Reid or Duce Lett and didn't have to wait til Chevis came for us. We had visited with Chevis both by email and phone making the deal for our 2012 Camry Hybrid. We traded in our 2011 Toyota Sienna for the 2012 Camry Hybrid strictly because of high price of fuel. The Sienna had only 17,000 miles on it.We went to Legends Toyota because Duce Lett had gone there from the dealership in Joplin, MO. We had dealt with Duce more than once and knew he was someone we could trust. He gave us Chevis Reid as the salesman and we couldn't have been more pleased. We would recommend Legends Toyota to anyone interested in getting a Toyota.Our new Camry was all polished up and ready to go. Chevis spent a lot of time going over all the features (and there are a lot of them!) He was thorough on all of them and could answer any question we might have.

petersenm

23 de mar. de 2012

I visited Legends Toyota on a Sunday recently when the dealership was rather busy. However, regardless of the amount of customers, I received paramount customer service! Immediately upon walking in the front for, the front desk representative greeted me and asked how she can help to direct me in the right area. I asked to speak with a car sales rep, and she referred me to Dean Nowe and his team for assistance. I must disclose, I am sometimes a rather difficult customer to please but Dean Nowe and the Legends Toyota team exceeded my expectations.Overall, I just felt great walking into this dealership because they treated me with great respect and sincerity. Dean was a fantastic individual to work with, and he genuinely cared about helping me and my family find a used certified vehicle. I would strongly recommend anyone who is looking for a used or new car to visit Legends Toyota. They treat you with phenomenal respect, and not in a fake way like they are just schmoozing or begging for a sale. Dean Nowe and his team really care about building a relationship with you, and helping you through your purchase decision. Most importantly, they are honest and will help answer all of your questions until your needs are fully met. When you visit this dealership, I specifically recommend working with Dean Now. Why? Well, some people have that fear that a car salesman will not be honest. Or that a car salesman is only just looking to make a sale. If you want good honest service go to Legends and ask to work with Dean. You'll love the feeling of driving away in a QUALITY new or used vehicle that you're VERY happy you purchased!

J80byrd

23 de mar. de 2012

I sent out several bid's to local Toyota dealerships and the Legends Toyota was the first, and by far the quickest to respond. The Sales Associate Chevis Reid was friendly and great with the customer service. I would definately recommend this dealership to a friend or family member.

InPlaneSight

22 de mar. de 2012

I visited Legends Toyota in Kansas City, Kansas on a Sunday afternoon only because another Toyota dealer, closer to my home in Missouri, is closed on Sundays. However, I had visited the closed lot earlier that morning and found a vehicle I was interested in, a 2012 RAV4, Sport.I was met at Legends by sales consultant Gilbert Meyer. After describing what I was looking for, he showed me what was available on their lot. Although the color in the Sport model was not there, he said he could get it. I explained I had already found a vehicle I was interested in, but the dealership was closed. We went for a test drive in a model like I wanted. I told Gilbert if he would get the color I want, I would be happy to talk with him.The next day, Monday, I spoke with Gilbert and he told me he would get the RAV4 Sport in the color I want. On Tuesday morning, he called and said he was on his way to get it. I called him a short while later and he informed me he was returning to Legends with the car. He had gone to the Missouri dealership and got the car I had seen, without any guarantee I would purchase it.Later that morning, I met with Gilbert with knowledge of the vehicle's MSRP, factory invoice price, dealer cost, incentives, and other information to discuss a purchase. I told him I didn't want to waste our time and we needed to get to the total, final price quickly and to my satisfaction and I would not negotiate. He asked for my offer, I gave it to him, he presented it to his manager and it was immediately accepted. Do I feel I could have gotten the car at a better price by not mentioning a price first? Possibly, but because I had spent many hours researching before I went in, I know I still got a great deal and I am extremely satisfied with the price I paid and the friendly, personal service I received from Gilbert. I certainly don't feel I was taken advantage of. This was, without doubt, the best car-buying experience I have ever had. When service is required for my vehicle, I will return to Legends Toyota because of their Sunday hours.

feminoz

19 de mar. de 2012

Awesome friendly, no pressure sales. Bill Cantrell knew his car information well and explained things with confidence and skill. He was able to fit me to my needs in a car better than I could have myself. He handled the deal in a very comfortable way for me. And kept appropriate contact with me as we worked out the numbers..Thanks BILL ! I got a fantastic trade in value and just a good deal all around. The finance department was easy to work with. Everyone wanted my happiness first! Even if I decided not to purchase the car. Kevin really helped me feel confident in my decision and was more than willing to just talk with me about it, and that eased my car buying experience. And Wow, what a great looking dealership building. I appreciate the Green methods of building it. Thanks Toyota for moving forward. Jill Peters

byrddawg

15 de mar. de 2012

Dean was professional, friendly, and proactive. He was easy to work with and very straightforward. His overall approach created a pressure free environment and made our car buying experience enjoyable. I would not hesitate in recommending Dean and Legends Toyota to my family, friends, and colleagues.

kawesbec

13 de mar. de 2012

I had a great experience at legends toyota. They worked with me to get the car I wanted for a price I can afford. I would definately reccomend this dealership to otheres in the future.

emily.b.moyer

13 de mar. de 2012

They were very good working with me at Legend's Toyota. The service was good, the transaction was a little difficult becaue it wasn't a situation they normally encounter.

tmahoney1

10 de mar. de 2012

Ben Miller was very professional helping us find the car that fit in our price range. He showed our different options, and we got a lot nicer car than we thought we were going to be able to afford.He was never overwelming and heped us through the whole process.At delivery a spare key was missing but he quickly set a appointment up and had a new key programed and cut for us.Being brand new, the delership is very comfortable and customer friendly. We would deffinently send friend or family to buy a new or used car from Ben Miller, at Legends Toyota.

joe and pat

9 de mar. de 2012

Dean was very friendly,honest and easy to work with.He tried his best to compromise our needs,and we appreciate everything he's done for us. Sincerely, JOE and PAT March 09,2012

Disgruntledcustomer2012

9 de mar. de 2012

I made an appointment to meet with Joel Thompson, and he made me wait for over an hour. The receptionist called him multiple times to remind him that we were waiting on him. But we still sat there waiting! When he FINALLY decided to show up, he was rude and very unfriendly. He was not able to answer any of my questions, and was very lazy and unprofessional about the whole thing. DO NOT WASTE YOUR TIME WITH JOEL THOMPSON!!!!

Ddambacher

6 de mar. de 2012

Dean was great! Really awesome. Really enjoyed working with him. Dealership professional and competent. We started going to legends for service for our 1999 Rav. Then when we decided to buy new with a short window of 3 hours, we went to legends and got dean. He worked with us to get us taken care of quickly and courteously and professionally. Cannot say enough good things about dean and legends Toyota. We drove off the lot with a new car in less than 3 hours! Great service and attention to our personal needs.

2012rav4

6 de mar. de 2012

The entire purchase experience was actually quite enjoyable. A large selection of vehicles made it easy to look at or test out the various options and color packages that we were interested in. After several test rides, we selected the car we wanted and was able to reach a sales price without any posturing or protraced negotiations. Purchasing our 2012 RAV4 had the feel of buying from a friend instead of a dealership. We would recomend Legends Toyota and our sales person, Bill Cantrell to anyone wishing to buy a new car.

wmccool

4 de mar. de 2012

Dean met my wife Nancy and I at the front door with a smile and friendly handshake. From the start we felt no high pressure sales tactics, but made to feel very comfortable while looking at all our options. We finally settled on the 2012 Camry Hybrid because of it's nice ride and sleek looks. we are very happy with our purchase and recommend this dealership to anyone.Great place to buy your next car.Very Satisfied BuyerWilliam McCool

julbobcul

2 de mar. de 2012

Bill Cantrell is an excellent representative for his company. He exceptional customer service with a smile. We would definitley recommend him to our family and friends.

Viccaller

1 de mar. de 2012

What a wonderful buying experience my wife and I had with our purchase of a new Toyota Prius from Legends Toyota. I just want everyone to know how much my wife and I appreciated seeing Mr. Leo Bernal's friendly face and how quikly he put us at ease. Mr. Bernal presented himself with great professionalism, understanding and total commitment to our satisfaction. In our view, Mr. Bernal certainly reflects the very best of Legends Toyota and is a credit to his profession. Job well done Mr. Bernal!

dkp605

1 de mar. de 2012

This was my first Toyota and I was a little apprehensive as to wether or not to buy. Bill approched me with his friendly smile and introduced himself and asked if he could show me a vehicle. I explained to him my situation and how I need a vehicle with great gas mileage cause I have been doing a lot of traveling since my mother has fallen ill and now is handycap. He started with the camry cause of it's ability to save on gas. We checked out three different ones till I got to the red one. When I tested this one I think I almost fell in love. It is so smooth and quiet. Can't even hear when the engine starts up. Then I had to leave the dealership cause I didn't have the vechile I was going to trade-in with me. Buy the time I got back the red one was sold. But the general sales manager ({Phil Ulrich) got another one on the lot buy the next day. To my suprise Bill called and said he had another one in and would I like to look at it. I did and decided to purchase it and Bill was the best car salesman I have ever worked with. Made sure I was happy with everything, but when it came time to sign paper work I wasn't happy with the interest rate. This is where Robert Stirling got envoled. Rob did a great job at explaining how the rates worked and what my rate would be. However he went above what I have experienced with other dealership and got me a much lower rate that I could live with and be happy about. I am truly happy about this. But back to Bill, he did a great job at selling me this vehicle and I couldn't be happy about the service I received from everyone I came in contact with. This is a great dealership to do business with and I will be back when I'm ready for another car/SUV. Thanks Bill and keep that smile going. You wear it well.

Tongiefarm

29 de feb. de 2012

I did not tell Bill that I HATE car salesmen....well, I did before I met Bill Cantrell. He was geniune and not pushy and very knowledgeable. Now I feel like we are old friends! I really enjoyed our whole experience.

janmoore

28 de feb. de 2012

I got a great deal, much lower than competitors. Service was friendly and fast, although I did have to wait a bit to process paperwork (busy day). The sales representative, Aaron Connelly was especially helpful and eager to be of service. I am very pleased with the vehicle.

BMS2012

27 de feb. de 2012

I gave this dealer a great rating. We recently decided to get out of a truck and purchase a car for better gas milage. We chose Legends Toyota because we live very close to the dealership and they have a great selection of new and used cars. We went in wanting to trade the truck and purchased a used car. At the end of the day the finance officer said it would be better to purchase a new car considering the interest rate would be much lower. We ended up buying a 2012 Camery and I could not be happier. Not only did we purchase an outstanding car we received wonderful service and our dealer was very friendly and knowledgable.

rringram

24 de feb. de 2012

We have been customers of Legends Toyota, including when the dealership was Roger Smith and Sons, for more than 20 years. We have always had our cars serviced at the dealership, and we have always been more than satisfied with the quality of service. But, most of all we were impressed with the honesty of their employees, both in sales and service. The dealership's new location is closer to our home and that makes it even more convenient for the extended service package we purchased. The price of the car, including the extras, was below our budget and $100 less than what we wanted to make as a monthly payment. The Toyota cars we have had over the past 20 years have given us great service and we are sure that the new one will also, but when the time comes for another new car we will go to Legends Toyota.

shanpotter

24 de feb. de 2012

I had a great and easy experience buying my 2010 Toyota Prius Certified. Everything was explained step by step and flowed. I would highly recommend this dealership along with Salesperson Dean Nowe and Manager Robert Kocure.

fergy310

22 de feb. de 2012

We were pleasantly suprised to find the Legends Toyota dealership open on a Sunday! In a matter of hours we had purchased a 2012 Toyota Sienna with the help of Brian Ross, our sales cosultant and Robert in the finance office. Very friendly, quick dealing and a beautiful new dealership.

Bulgado

19 de feb. de 2012

I can't find an exact word to describe more than EXCELLENT! I came in with a very 50/50 mindset because of credit doubts. Dean went above and beyond to get me the things I require to get my newer vehicle and it happen. I was static on the way him and the finance people just will go to the impossible to make a deal happen and with out a doubt I will recommend this dealership for new cars, because if they can do this for a used car, You will leave driving if you are looking for a new car. They finance lady (sorry again) went through everything and explained everything and got what was best for me (I live in Fort Riley, away from the dealership) and got me to the place I was looking on payment. This was my first stop on 3 different Chrysler Aspens I was going to see that day and I didn't even leave after I got there. I know if Dean have to, he will drive you home if he can't get you in a car. This dealership is up for the business and make a good name and believe me they are in the right track. I am a US Army soldier, I went in uniform and I didn't get harassed like in other dealerships that they want to run your credit and then tell you what car you have to get. Keep up the good work Legends Toyota. God Bless and Thank You for your help on getting me my newer Aspen

None1

17 de feb. de 2012

Just a great overall buying experience from the salesman, to the general manager, to the finance officer, just great. It was just a totally stress free experience that I haven't received from a dealer in a long time.

rcwoods

16 de feb. de 2012

JayVan was very professional and courteous. He worked with us to get to a price we were comfortable with. We really love our Prius V.

Etaylor2003

14 de feb. de 2012

Thanks to Cory, Robert and Aaron my overall buying experience was very good. Cory spent time with me, allowed me to ask questions without feeling rush or pressure in making a decision. Robert was able to work with my many challenges to get the price and the car I wanted. Explaining to me every step of the process in a timely manner.Aaron was able to follow up with me to ensure all my questions or concerns where answer or address. During my 30 years of buying cars, this was the first time every working with such a good team. They really where the reason I decide to buy my 2012 Camry at Legends.

sunilgotru

14 de feb. de 2012

I was called by this sales person with a price he would offer me,they said they will my dealers price in my area and made me drive in the snow all the way to legends.They have taken deposit also with my credit card and cheated me once i was at the place.they sent me all the details of the car via email and text messages but when i went there the manager was a new guy for that shift?and he refused the deal?Awful experience/I would not recomend these cheaters to any body.I was told by my dealer in my city that legends toyota is known for that Initailly did not beleave but is 100% True.Legends Though a Big Place/Though Eco Friendly/Though they say customer Friendly I personally a very bad experience.ONE OF THE WORST MANAGERS,VERY RUDE GUY I HAVE EVER MET.

RSSFan

11 de feb. de 2012

After many years of loyal Toyota ownership, from the Camry I bought in 1996 to the Highlander that was my wife and my most recent purchase in 2010, you can imagine my concern when I found out my 2007 Camry needed major repairs. The car has been serviced exclusively at Roger Smith & Sons (now Legends Toyota) as have all my other Toyotas. Unfortunately, the car was well out of warranty.From the Toyota Customer Care representative who took my initial phone call, to Chris Schermbeck, Tim Tripp, and the service technicians who worked with me at Legends Toyota, the service I received was excellent. The entire team went above and beyond what I expected to get my car repaired as quickly as possible.

bkboyle

11 de feb. de 2012

Great trade in Value! Good price on new Camry! We shopped about 6 Dealers and drove the 300+ round trip Miles to deal with Charlie. All staff very nice friendly to work with!

MSevero

10 de feb. de 2012

Great service, professional and completely honest. It makes very hard to use any other car dealership since it took care of all our needs. Dean Nowe is a fine salesman and went above and beyond to make sure we got the vehicle we wanted at the price we were looking for. In all our car buying experience this was the very best.

redups9

7 de feb. de 2012

Every time I have dealt with anyone from this dealership I have been given the highest quailty of service. It is a pleasure to do business here. Thank you from a very happy customer. You are the reason I choose Toyota for my choice in automobiles.

christenmarie

7 de feb. de 2012

My boyfriend and I went to legends Toyota to look at a used Chevy cobolt. Although we didn't end up purchasing from them, we were both highly satisfied with the friendliness and patience of Broc! He was a breath of fresh air after dealing with the aggressive sales tactics of superior Chevy. Broc showed us the cars we were interested in and didn't try to sell us on a car we couldn't afford. I will recommended him to all my family and friends considering a Toyota purchase.

jsmills22

1 de feb. de 2012

Purchasing my new 4Runner from Legend's Toyota was a fantastic experience. Not only did I get the vehicle I wanted at a fantastic price, but I had the sense that I was being dealt with fairly and honestly (unlike a couple of other dealerships in the Kansas City metropolitan area). My sales associate, Chevis Reid, was superb - he went well beyond any reasonable expectation of professionalism - and I don't state this lightly. My original choice of vehicles was not in stock - after several unsuccessful attempts to pinpoint other vehicles, Chevis, along with his management team, was able to broker a deal with another dealership to allow us to "jump ahead" in line (the 4Runner I wanted is apparently a very difficult vehicle to find). Further, the entire sales team, from mechanics appraising my trade-in, to the managers who set the trade-in value, made the bottomline of the ultimate transaction as good as one could possibly hope for. Overall, one of, if not the, best high end item transactions I've ever taken part in.

catskinners

30 de ene. de 2012

Before visiting any dealerships we searched extensively online. We contacted several dealerships, by phone and e-mail, in both Kansas and Missouri. Over a period of several months we inquired about three Tundras in stock at Legends Toyota. Legends Toyota's web site provided multiple photos and detailed information about each vehicle. Charlie Ross, in the Internet Sales Department, promptly answered all of our additional questions. When we did go to Legends Toyota to look at two Tundra models, Charlie was extremely knowledgeable about the differences between the vehicles. Not only that, he was able to compare the features of each model to the four Tundras we have previously owned, explaining in detail the differences in the mechanical, handling, convenience, comfort, and safety features. Charlie handled the negotiations for our trade and purchase in a professional manner, without using high-pressure sales tactics. We were comfortable with the staff at Legends and are very happy with the transaction and with our Tundra. We feel confident in recommending Legends Toyota and Charlie Ross. We will return to Legends when we're again looking for a new Toyota.

tina_kennedy

30 de ene. de 2012

Legends Toyota is amazing. It is very clean and kid friendly. The play room for children made the experience that much better. Cory Devers was very informative about the vehicle we purchased. He had an answer for every question we put before him. Cory was also honest, polite, and made us feel comfortable. It was the best experience we've had when purchasing a new vehicle. I will definitely be recommending him, this dealership, to family and friends.

proctorfamily2005

30 de ene. de 2012

Legends Toyota has far extended our expectations!!! We purchased our Chrysler 300 on December 31, 2011 and on January 30, 2012 I went to get the Missouri inspection done to tag the car only to find out the front tie rods were bad and the car would not pass inspection with the repair. I called Legends Toyota and they got me right in and replaced the tie rods at no cost. OUTSTANDING SERVICE!!! We will be back when we are ready to purchase our next vehicle!

bulgado

28 de ene. de 2012

I can't find an exact word to describe more than EXCELLENT! I came in with a very 50/50 mindset because of credit doubts. Dean went above and beyond to get me the things I require to get my newer vehicle and it happen. I was static on the way him and the finance people just will go to the impossible to make a deal happen and with out a doubt I will recommend this dealership for new cars, because if they can do this for a used car, You will leave driving if you are looking for a new car. They finance lady (sorry again) went through everything and explained everything and got what was best for me (I live in Fort Riley, away from the dealership) and got me to the place I was looking on payment. This was my first stop on 3 different Chrysler Aspens I was going to see that day and I didn't even leave after I got there. I know if Dean have to, he will drive you home if he can't get you in a car.This dealership is up for the business and make a good name and believe me they are in the right track. I am a US Army soldier, I went in uniform and I didn't get harassed like in other dealerships that they want to run your credit and then tell you what car you have to get.Keep up the good work Legends Toyota.God Bless and Thank You for your help on getting me my newer Aspen