Kent

27 de may. de 2016

I took my Chrysler 200 convertible in for a water leak. Service advisor Carrie took charge of setting things up. I dropped the car off Monday evening for a Tuesday appointment. I was called by Carrie on Tuesday and told the weather stripping was bad and that one was one the way. Carrie arranged for a loaner car for me. I was not able to get a ride to the dealer in time to pick up the loaner. As if Carrie hadn't done enough already she suggested that she bring the car to my house and pick me up to go back to the dealer and finish paperwork, which was only 2 things and drive the car home. This outstanding kind of customer service is the ONLY thing that brings my family back. We have purchased 4 vehicles from this dealer in the last 2 1/2 years. This kind of going beyond whats expected is something you do not find everywhere. Carrie is a true asset the the Leith team . Thank you Carrie for being there for us, well done.

Kelly D

10 de abr. de 2015

Great experience with the service dept! I am originally from PA and new to the area. My car was not purchased at this dealership but o received a platinum experience. I have been to places before where o feel I hadn't been balued as much because I did not purchase there BUT NOT AT THIS LOCATION. I came in to get some recalls done and it was my first time. From the time I called to make an appointment to when my car was delivered back to me was great. The service girl, Carrie, is wonderful. She is the reason I hd a great experience. She was genuinely nice and concerned about my needs and issues. She was very accommodating and fears able to get my repairs done in a very timely manner! It was a great experience, thank you Carrie!