Joseph King

18 de jul. de 2016

My trucks first service visit to Leonardtown Ford went perfectly. I was called when promised, all work seemed to have been performed accurately, and I especially liked the real-time feedback via email. I'll certainly return for future work.

Robin Rotzinger

15 de jul. de 2016

Usually do an excellent job when changing the oil and checking out the vehicle. Quick to point out concerns that need to be looked at now or just to keep an eye on

George Echino

11 de jul. de 2016

Had an appointment. My vehicle was worked on as promised and finished on time. Everyone was friendly and polite.

James Mcreynolds

28 de jun. de 2016

Awesome staff!! This is our second vehicle purchase from Leonardtown Ford. Thank you all for your patience and support in our second purchase.

Judd Springer

28 de jun. de 2016

I have been using Leonardtown Ford to service my vehicles for at least 9 years and have been extremely satisfied with their work and advice.

John Gallagher

28 de may. de 2016

Service department set appointment to meet my schedule. Prompt and efficient service. Gladly corrected paperwork to reflect rewards discount. Best dealer service staff in area.

Donald Davis

15 de may. de 2016

the service was great and staff was very helpful, I was very satisfied.

Rebecca Hysell

9 de may. de 2016

From the moment I stepped in the door, I was taken care of and put at ease. Couldn't ask for a better dealership and service center to work with. My 2016 Ford Fusion is in good hands here.

Judd Springer

5 de may. de 2016

Your service department, led by John Jarboe, is the best that I have ever dealt with. Great customer relationships, accurate on time and money, good advice and excellent maintenance on my vehicle.

Burnell Bennings

25 de abr. de 2016

From the time I purchase my Explorer at Leonardtown Ford, I have received exceptional service. I enjoy working with John Jarboe. I believe him to be a most honorable and honest man when he calls me in regard to the problems with my vehicle. He always takes the time to explain what is wrong with my Explorer. I will continue using Leonardtown Ford in the future.

Bob Brown

25 de abr. de 2016

As always,I was totally satisfied with the work done.Everyone was very professional,and eager to help.Thanks to Mr. Jarboe for explaining the tire pressure issue

Gail Paich

13 de abr. de 2016

Service department is great. They always make you feel like you are their only customer. Staff is outstanding! John and Terry never disappoint!

Donald Davis

4 de ene. de 2016

Service on my F150 was great the staff was helpful and friendly.

Janice Ricketts

30 de dic. de 2015

Leonardtown Ford has the best service dept. with John Jarboe as the service manager.

Bryan Cook

28 de dic. de 2015

I've been taking my cars to Leonardtown ford for about eight years. Always good customer service.

Mark Henderson

21 de dic. de 2015

Awesome Dealer and Awesome Service Department. Was able to set an appointment reasonable quick. Prompt Service

Trudy Lawyer

15 de dic. de 2015

Very good work. Received the car back in a timely fashion.

David Adams

11 de dic. de 2015

The service desk is always courteous and informative regarding the nature of hte repairs.

Happy Customer

11 de dic. de 2015

We had an intermittent lingering problem that, when the failure returned, the service department did the repair under warranty and took excellent care of me and my vehicle. The service department is winning my future business and is what I recommend to friends.

Clayton Redden

2 de dic. de 2015

2013 F150 Platinum.....started missing bad after 53000 mile. The service was excellent they kept it for a few days, but kept me in the communication loop the entire way. Mr Jarboe runs a class A shop. They have a can do attitude with no bull. Thankful for the extended warrantee!

Billy Deese

1 de dic. de 2015

Service as always was done in a timely manner and all people with whom I came into contact were friendly and pleasant. I am always pleased with the service.

Catherine Bush

30 de nov. de 2015

The service is always good at your location. Great Service .

Beverly Morrow

27 de nov. de 2015

Friendly and efficient service. I left my car, did some errands, and then it was ready.

Martha Eney

27 de nov. de 2015

I bought my Ranger new in 2001 at Leonardtown Ford and have had it maintained almost exclusively by their Service Department for 14 years / 305,000+ miles. The staff has always been courteous, helpful, and professional.That's why I keep coming back.

Thomas Clements

20 de nov. de 2015

I always receive great service when getting my oil changed... John Jarboe has always been willing to help with any questions I may ask...Thanks, Tom Clements

Linda Miedzinski

16 de nov. de 2015

The staff were very knowledgeable and helpful. There is a nice waiting area with snack machines and a TV. Staff were prompt and timely with estimated time of service.

Richard Ferguson

15 de nov. de 2015

I had L'Twn Ford replace a wiper blade for me. I also wanted my center console shift lampreplaced I was told that it was not just a bad bulb, but a bad connection contact and gaveme a cost estimate to repair which was too costly for my budget at the time. I wanted todefer the job to a later date. When I brought the vehicle in, I thought I was only looking ata bulb replacement.

Shawn Healy

15 de nov. de 2015

Excellent service at a great price. There is a reason I have had my vehicles serviced at Leonardtown Ford for the past several years - great customer service and value.

Beth K

14 de nov. de 2015

I bought my F150 at Leonardtown Ford and I think had all my service done there, too. They know my truck and I trust their maintenance, so I'm happy they're so close and convenient. No complaints ever.

James Smith

12 de nov. de 2015

i have a F-150 2013 i had my service done there and it was done fast and on time .

Melissa Rosa

10 de nov. de 2015

I feel a lot safer in my car now that my recalls are fixed.

John Wright

10 de nov. de 2015

Service was great! Your requirement for at least fifty characters in this block should not be a requirement.

Carol Boehm

7 de nov. de 2015

As always great service and buying experience! Everyone is so friendly and helpful.

Karen Aud

7 de nov. de 2015

I dropped off my car for recall work twice within a month. both times the staff was very friendly and the car was always ready well ahead of schedule. thank you.

Donald Fellows

6 de nov. de 2015

I have all my vehicles serviced at Leonardtown Ford. I am pleased with the service and the quality of that service.

Leonard Simmons

28 de oct. de 2015

Any visit with the dealership I've been treated well and very informed of pending services and satisfied

Peter Strang

28 de oct. de 2015

As usual fine service from Leonardtown Ford and John Jarboe!

Sherry Barber

27 de oct. de 2015

I always get great service at Leonardtown Ford. John Jarboe is the most professional, courteous and knowledgeable Service Advisor.

Dala Brecar

26 de oct. de 2015

I Love Leonardtown Ford. Each and everyone of them when you walk in the door they greet you and are so helpful. The Service is excellent you never have to guess at anything they are very informative and helpful. Thank you Leonardtown Ford I am grateful at my age to have a wonderful team to look after me.

William Conroy

23 de oct. de 2015

Outstanding service by John Jarva and the cashier. She even hand carried y he school books that I left on the counter out to the parking lot. I was a very happy customer who will be returning to Leonardtown Ford for maintenance on my vehicle.

Burnell Bennings

22 de oct. de 2015

I have always had a wonderful experience dealing with the Leonardtown Ford service shop. Everyone has always been so very helpful, courteous, and a pleasure to deal with.

David Gainer

21 de oct. de 2015

everything was done in a timely period and in an excellent manor

Rodne Getgen

20 de oct. de 2015

They changed my oil and were very helpful. I would recommend them to friends and family.

Barbara Watson

9 de oct. de 2015

Always so courteous and helpful with every visit. Have recommended the service center to friends.

Ronald Wentz

5 de oct. de 2015

Fast courteous service, comfortable waiting area and friendly staff

Charles Cuffley

3 de oct. de 2015

As always, Leonardtown Ford is the best. Great service and personnel.

Sara Byrd

2 de oct. de 2015

Small dealer but great people. Easy to work with and happy with my purchase.

Deb Bailey

29 de sep. de 2015

I love using Leonardtown Ford for all my service needs. The staff are friendly and so professional. I never feel like my questions are a bother and always leave feeling like my 2014 Ford Escape is in tip top condition!

Joel Lopez Rosa

25 de sep. de 2015

We had a great experience, Joe, Eddie and Brad were awesome. We enjoyed working with them very much!Thank you guys!

Jeffrey Montbriand

19 de sep. de 2015

I purchased a 2013 Ford Fiesta SE. I had an excellent buying experience at your Leonardtown Ford Used Dealership. On top of the dealership buying experience I also had an excellent service experience at the service department. I was treated with respect and I felt like I was their number one customer. The Finance department didn't end the customer service at the sale, it continued for several days after with improvements on the sale and my payments. Thank you very much Leonardtown Ford for the memorable buying experience I had and continue to have with your dealership.

Linda Kolbe

17 de sep. de 2015

Leonardtown ford helped me get my car towed from my house to the shop and found out what was wrong with my car and got it fixed and contacted me to let me know what and how long it will take.

Robert Crane

10 de sep. de 2015

Happy to give our business to a local small shop that tried hard to meet our needs and provide such good service!

Shannon Bonnel

8 de sep. de 2015

I purchased a used 2013 Honda CR-V and I had a great experience! The staff was so helpful and answered any questions that I had. This was my first time buying a vehicle and the service was amazing!

Jerusha KAY Sullivan

8 de sep. de 2015

The purchase of my 2015 Mustang at Leonardtown Ford was a great experience.Ron, Vicki, Bradley and Daniel are to be commended for their wonderful customer service. By far, they are the most professional and caring individuals I have seen in this industry. The knowledge, time, and kindness that was demonstrated by those individual was above and beyond expectations, and certainly appreciated. I look forward to the exceptional service Leonardtown Ford provides in the future.

Darren Aud

7 de sep. de 2015

The whole buying process was seamless. Everyone as a whole worked as a team to make sure I felt as priority number one!

Phyllis Pinckney

5 de sep. de 2015

I called and they got me in the same day. Got me out the next day.

Donald Davis

4 de sep. de 2015

2011 Ford F150, service was fast and staff was very helpful

Patricia Guy

4 de sep. de 2015

I had an oil change and tire rotation performed on the car. It was great experience.

Larry Young

31 de ago. de 2015

A 9:30 Saturday appointment for oil change. Completed and out the door by 10:30. Pretty darn good! Too bad there was no coffee.

Frederick Ettner

29 de ago. de 2015

Service went on schedule as planned. Great customer service.

Donald Andrasik

26 de ago. de 2015

As usaual, great service. This was first oil change for my new 2015 F-250 Superduty. John is an excellent service manager.

Tonya LaFountain

21 de ago. de 2015

I took my car in for state inspection and was done a lot sooner than I expected. I was there less than an hour.

William Blaney

20 de ago. de 2015

Everyone was great in the service department we were in and out in less that one hour. As I stated Quick and Easy.

Kirsten E.

18 de ago. de 2015

Mr Jarboe is always pleasant, and recognizes his customers.

Leonard Morgan

17 de ago. de 2015

Everyone was very polite and answered all question .

Sportwild

11 de ago. de 2015

Excellent customer service! Highly recommend! Friendly, knowledgeable, fast and efficient, could not have asked for better. Thanks Vicki, Ron and Brad for the great experience. I have already recommended to family and friends.

Santafe

3 de ago. de 2015

friendly staff and experience, informed and patient with my needs. The sales worked together to make sure my transaction was quick and smooth, I will recommend friends and family

Fast truck guy

1 de ago. de 2015

I have bought several vehicles at Leonardtown ford and they always treat me great. They have found me trucks new and used and have always been above board and treated me and my family great !

Big trucks and fast car guy

1 de ago. de 2015

I have purchased 3 or 4 trucks and a mustang there over the last 10 years they always take good care of me ! Great place. They brought back the manager from Afew years ago and he has made a difference. Dealership is quick and friendly.

Tara

14 de jul. de 2015

Greatness experience of purchasing a vehicle ever! Our salesperson was Vickie Johnson, she was great, she was very friendly, courteous, helpful, and took the time to answer all our many questions Manager Ron Britton was nice and friendly and straight forward with our making the purchase. Finally, the finance guy was Brad Johnson, friendly, informative, he completely explained everything in a manner that we could understand. After our decision to purchase, we were out in our new used car in 43 minutes!

Ron

9 de jul. de 2015

We went right to Lexington Park and bought a truck. The manager, Ron, doesn't know how to talk to people. The vehicles are dirty and the prices seem like guesses. Additude problems like this can only come from the top.

cisco mechanicsville

11 de jun. de 2015

I, Russell Cisco, had a terrible time dealing with Brad of the finance department. Our payment book or statement was near being late and ask for assistance and all I got was excuses and told that he would hang up if I did not comm down. I feel that the truth of friendly service is a miss labeled. I hope that all other members of such business are not this way.

newfordguy

31 de ene. de 2015

I purchased a used truck from the Leonardtown Ford Used Car dealership, and was very pleasantly surprised with the experience. There was none of the typical pushiness that I have experienced during other car purchases at other dealerships. Both my salesman Rick and the manager John were very pleasant to work with, as was the finance guy Ted and the very new salesperson Ashley. I had an issue with the truck shortly after the purchase, and both Rick and John handled the issue professionally and quickly. This was probably the least stressful car-buying experience I have ever had. I would certainly go back to these guys again.

slly1969

22 de ene. de 2015

The best car buying experience's in my life. The salesman Richard was vey easy to work with, he did not hound and bully like most sales people. He did not give us a song and dance, gave time to talk and think about it. The Manager John bargained with the price and was so pleasant during the entire transaction. This is a used car and some issues needed to be completed on the car and some came up after we drove off the lot. John followed through and took care of everything. Parts needed to be ordered and the car was at the service department twice. Both times Richard and John ensured we were taken care of. John always made sure a loaner car was available and ready for us, which does not happen at all dealerships. These are amazing people to do business with. We will return to Leonardtown Ford.

ChrisH

21 de ene. de 2015

I went to Leonardtown Ford on a friends recommendation to look for a used car. Ricky from sales helped me find a great used car with low mileage. After finding a car I wanted, I had to talk to finance, and Ted helped me get an auto loan for a used car at an affordable rate. Having some additional questions, I was able to talk to the Sales Manager of used cars, John. He was able to answer all of my questions. Overall I am satisfied with the service and vehicle I received from Leonardtown Ford used cars.

Sherri M.

21 de ene. de 2015

Our salesman Richard, Used Cars, was easy going and did not push us into a purchase. Such a wonderful plus as most places have vultures waiting. Richard assisted us and answered all of our questions and gave us time to think about the sale, and that helped seal the deal. The Manager John went out of his way to get the items fixed on the car that needed to be fixed. They both made sure a loaner car was available for our use while the car was being serviced. They fully backed up everything they said they would do. We will return to Leonardtown Ford.

Todd M.

9 de ene. de 2015

I thought I would return back to Leonardtown Ford once again, as I have done business with them in the past and thinking they wanted my business I returned. I met with sales Women Jesscia. She was nice and confident in her skills. In short, I spoke with Brad about a truck I was interested in. Brand said he would work the numbers. Brad called me as told me that he found a better truck for me and I said to work the numbers on that truck and after days of waiting - yes waiting! I heard nothing! Their communication skills are bad - real bad. I guess they did not want my repeat business which is fine! I am glad not to be doing business with them any more as I have always had bad expereinces with their service department, too. Their loss was another dealers gain! I did purchase a fully loaded F-150 with a great interest rate and low payment! It does pay to shop around that is for sure! Leonardtown Ford needs a lot of improvements!

Molly_MD

18 de dic. de 2014

The staff was very courteous and friendly. The manager was accommodating in providing a great deal. I was very pleased with my purchase and my entire exeperience. Would absolutely recommend this location to anyone purchasing a vehicle.

Used Car fan

16 de dic. de 2014

Mr. Ryan cared about what I needed. He beat everyone else deals and my credit Union interest rate. My car is just like brand new except for the price. Thank you John Ryan!

LAP

16 de jul. de 2014

I will NEVER in my life do business with this dealership again! They lead me to beLIEve that I was financed and all ready to go! 45 days later and I have yet to receive anything but denial letters in the mail regarding the financing of the vehicle. They make you sign a contract believing that you are approved when in all reality you're not. They called me back in the dealership to sign "the same contract to extend my 1st payment another 45 days" I was confused if I'm not financed who am I signing with and why would I sign the same contract twice? Shame on them! Shady business at its best!

Jerry GT

13 de feb. de 2014

I showed up on the lot and was greeted politely and was very satisfied with the whole buying experience. The sales people were awesome and just fun to be around. No one was badgering me into buying the car and I liked that. usually when I do buy I am in a dealership from sun up to sun down, but at Leonardtown Ford new cars the manager and the finance manager made sure I was out of the financing office within 45 minutes. as soon as I walked down to see my new car it was clean as a whistle. A week later they called me up to make sure I was treated well and if I needed any help. all in all this place was great. definitely come to this dealership. they were the best.

tkmattingly

23 de may. de 2013

My Step-Father, purchased a truck from Leonardtown Ford recently and shared the fact he had a good experience. I told him that I have been thinking about trading my vehicle in for a smaller economical vehicle due to the fact that I travel back and forth to Washington, D.C. for work. My Step-Father, recommended that I go to Leonardtown Ford to check out what they had on their lot. I reached out to Salesman, Dennis, via telephone. I knew just from talking to Dennis that he was not your typical salesman. Talking to Dennis and meeting him in person was like conversing with a family member. He was not pushy, direct, coy, high-strung, etc. He was a down-to-earth guy who listened to my wants and needs. He was an awesome listener. I will be the first to admit, I can be a bit difficult to work with only because I have different views and I change my mind too much. Dennis, on the other hand stepped up to the plate and without a doubt took on my case (if you will) and did in a manner that was truly professional, compassionate, and understanding. He did not promise anything that he could not deliver on. He did not sugar coat anything during my looking or with the structure of my deal. He laid it out the way it was and he sat back to listen to my rebuttal- all while maintaining his decorum. Dennis is truly an asset to the Ford Family and I was extremely pleased to have him as my Salesman. I would highly recommend Dennis to anyone looking to buy a Ford! The Sales Manager, Eddy, was also good to work with. His determination to make my deal work for me was awesome. Eddy worked very hard on my deal that took a few days, but the ending result was he got me a deal that I was comfortable with. He had a great personality. His professionalism was great and his business approached was superb! I am extremely elated to be back in the Ford Ownership Family, once again thanks to both Dennis and Eddy of the Leonardtown Ford!

dstanbery

12 de mar. de 2013

CAUTION!!!. I went there to test drive a used vehicle I saw on a Sunday, which had a clearance tag price on it. When I arrived to test drive the car which I pre-announced to the sales person that I was coming in, the price on the hang tag in the window was $2000.00 more. When asked they denied that the price was ever the lower one. It just so happened that i had taken a picture with my phone which had the lower price (BUSTED).The Manager did call and threw all the excuses out to me. Crooks

RGIIIfan

22 de ene. de 2013

I bought a used jeep from here, everybody was extremely friendly and Wayne was very knowledgeable about his cars. I couldn't have asked for a better deal, I'll be sure to recommend them to anybody I know looking for a car and send them directly to Wayne.

SisRiding

8 de nov. de 2012

In the past 12 months I have purchased 3 vehicles from Leonardtown Ford. Specifically the used car department dealing directly with the manager John Ryan. Each time has been an outstanding experience. From credit issues, to me and my wife being picky I couldn't have asked for a better experiance. The cars for sale at Leonardtown Ford's used car lot look and drive like brand new. Except for the miles and the PRICE you would never know they were used. We are good for now but when we need another car we will be back.

realtor3624

30 de may. de 2012

I never had a better experience buying a car. Jesse handled my financing, and Jon helped me get the price I wanted to pay. My F150 was spotless when I took delivery.The staff really cared about my wants and needs and put me in a truck I really wanted.They did a great job!!

jwright31

18 de may. de 2012

Went to dealership and purchased a 2006 Expedition. My sales person Bill was the best part about this dealership! Once it came time to speak with the finance department it started out a little rocky but we came to an agreement. Me and my wife had decided on a payment and we were going to stick to it. We finally came to an agreement on the terms and signed the paperwork. We could not get the warranty as that would put us above our price but we were okay with that because we know a reasonable mechanic.The next day I got a call stating that they had some great news for me and that they would explain more when I got there. When I arrive John stated that they had gotten my interest lowered almost three percent but the price of the vehicle would increase by $300, which I was okay with. John reprinted the paperwork, I signed thinking the only thing that had changed was the rate and subsequently my payment as they had stated that it would. Everything was going great and I finally had a vehicle to put my kids in without them on top of each other. The next day I got up early to wash the dirty car they had sold me(I wanted to clean it myself anyway), no big deal until I saw the rust spot on the roof near te rear hatch. I immediately took the truck there for them to see and NOBODY knew the damage was there! They wanted their body guy to take a look so I dropped the truck off and they told me that it would cost $1000 to fix and that they would pay $600 with the rest to be my responsibility. I wrapped my head around that and moved on.............until I got my statement for my first payment and it was $48 higher from the warranty was added! The very same warranty we did not want! Apparently I had signed for the warranty the second day when I came in to LOWER my payment? At this point I don't even know what warranty I have! John the finance guy doesn't remember our situation even though we had been at the dealership 1-2 times a week for one issue or another. I didn;t want the warranty and got it anyway! I will NEVER EVER buy from them again!!!!! I will be honest and say that they got a deal done for my family that nobody else could get done due to my wifes credit but the service and the ethics are LACKING! Bill my sales guy, like I said was great! I wish he would move to a dealership that actually knows how to make up for their mistakes!!!!! I did't want anything other than for them to remove my warranty and get my payment where I was told it would be. Apparently for them it was to much to ask! They would rather my payment be higher and pay interest on a warranty that I didn't want in the first place.I understand that they do have limitations on what they can and cannot do but when they started making me feel like I was crazy and that John would never do such a thing! At some point I will get my warranty paperwork so I can use it if I have any issues. I am about 95% sure I will not because apparently I signed for the most basic warranty(powertrain) they have but payed the same as what I paid for my bumper to bumper warranty on the vehicle I had bought from them just last year. Between me and my parents we have bought 6 cars from them in the last 5 years!Maybe the changed some staff around but NEVER AGAIN!