Ezimm81

14 de mar. de 2016

The people at Lester Glenn Subaru were more then what I expected. They really do car about their customers. Michael and Danato were great would def recommend anyone to go see them!!

Janet

29 de dic. de 2015

Very nice experience. Not a lot of back and forth. They actually listened to what I was looking for. Would definitely deal with again.Thanks Jack

SteveP

13 de dic. de 2015

I just had to thank the Lester Glenn Subaru team and especially my salesmen John and Kyle for making the purchase of my 2016 Outback just fantastic!. John gave me a great price I my trade-in and Kyle followed that up with both professional and exceptional service (thanks for the pin-striping. It looks awesome!) Donato finished up the deal with lightening fast paper work and I was on my way. Wishing everyone a happy and healthy New Year.

mikem

15 de nov. de 2015

General Manager John Puglisi couldn't be more helpful.Sales consulant Ann Marie Napoli was super,she more than explaned every question and professionally made me feel comfortable and at ease.The finance manager explaned every detail expertly.I couldn't of been happier.

jpeana

15 de nov. de 2015

I didn't know what to expect but they had the car I wanted at a fair price. Im happy to say that these guys are fair, honest and NOT high pressure. Both sales (Joe) and finance (Donato) gentlemen and not irritating as guys in these positions at other dealerships can be. Feel comfortable going there. PS.. my sales guy Joe came in on his day off since it was the only day I could come in to pick up the car. Top service!

Kelly

14 de nov. de 2015

I wanted to thank Lisa Gilmore and service They were able to take me in with out having an appointment for oil change and tire rotation . I live in ny and have house here actually they take me in anytime I'm out here without an appointment , which is more than I can say about my Subaru dealership in my. Everyone friendly and accommodating. mY next Purchase will be from Lester Glenn Subaru ?? Kelly Williams Pleasant Valley NY/ Toms River NJ

Rudy3val

8 de nov. de 2015

Kudos to Donato of finance, Kyle and Joe of sales for helping me in buying the Subaru Outback. Very happy over all. Keep up the good work. You are all assets to Lester Glenn Subaru. Rudy

Ralphie54

30 de oct. de 2015

I have owned or leased multiple Subaru's for the last 20 years. I have dealt with multiple dealerships both in Vermont and NJ. I bought my first Subaru from Lester Glenn 3 years ago. From my first service until the present, the staff there, specifically Zena and Lisa Gilmore have treated me wonderfully. More importantly, they have gained my trust and that is very important when service people are recommending various types of services and a consumer really doesn't know if their car truly needs it or are they just being "sold". That also had a lot to do with my decision to lease a 2nd car from Lester Glenn Subaru last year. Kudos to both Lisa and Zena. You have truly earned my business !

Codlot

26 de oct. de 2015

Buying my Subaru Legacy was a pleasant experience. Dealing with Kyle ....he was professional and courteous. When i went into the dealership and sat down with Kyle, i knew exactly what car I wanted. However, I was under a strict time constraint because my husband is very ill and was home alone. I expressed the fact that i did not have the luxury of spending hours and hours there negotiating...(a very bad experience that I had at another dealership and manufacturer three years ago with my previous lease.). They understood my concerns and were compassionate and there was no haggling. Yes, some negotiating, but over all not a bad experience at all. I was in and out with a great deal in under three hours and i came back that evening to pick my car up. It was ready in the time frame they gave me. The paper work was signed and I drove off a happy first time owner of a Subaru Legacy. And, yes, i will definitely go back there for my next Subaru!

acosbeach

25 de oct. de 2015

I can't praise Jack Geraghty and the entire staff at Lester Glenn Subaru enough -- they are simply the best! I shopped around for months, test drove way too many cars, and talked with a heck of a lot of salesmen before reaching out to the Lester Glenn dealership. My husband and I met with Jack to discuss a fully loaded 2016 outback, and Jack beat our best offer by over $1,000. He gave us a great price on our trade-in too. And then he worked very hard to get us the exact car we had chosen as quickly as possible. We picked up our car this past Friday, and absolutely love it. Thanks so much, Jack. You're amazing!

turfhorsetom

24 de oct. de 2015

I looked at many cars and suvs, but the Subaru Legacy met and exceeded all others.Drew Jensen spent time and energy showing us the vehicles we were interested in, answered all our questions,took several test drives with us and was a pleasure to deal with. Pleasant,professional and well informed are a few of Drew's qualities and I would recommend everyone to go see him for their next car.

Dianne G.

22 de oct. de 2015

I needed a reliable "Mobile Office" as I call it so I could have peace of mind on the road, as a Mobile Health Insurance Sales Broker. My salesman Jay Jackson gave me a naturally warm welcome and I was he carefully found the right car for me, explaining the entire process with patience and kindness.It was simple. He even set up my blue-tooth phone service and made sure I knew how to work it! I am very pleased with my sales experience from Jay and my peace of mind service agreement. I highly recommend to any car-buying consumer to "GO SEE JAY"! at Lester Glenn Subaru. ~Dianne G.

next time

20 de oct. de 2015

It's not hard to see why Lester Glenn's car show rooms are so busy. Yes their vehicles are great, but so is their staff. Just so helpful, especially those three guys we got to work with, Joe Ervin, Josh and Denato.They don't rush you, but man can they move when it comes to being helpful.Cheers!

Amadeus69

7 de oct. de 2015

I came to Lester Glenn to cancel my extended service contract because my 2nd Forester was totalled. Donato Jensen suggested that I look into purchasing a new car while here. He brought me to Ann Marie Napoli who was more than accommodating my needs. I was put into a 2016 Forester that I absolutely love.Kudos to Lester Glenn in selling me my 3rd Forester!

Tiedyemama

3 de oct. de 2015

At 56 years old, my FIRST new car purchase could not have been more pleasant! Ann Marie was EXCELLENT. She worked with me to put the keys of my 2016 Subaru Outback in my hand the same day (which is what I was hoping for!). I was very nervous, but she put me at ease with her great personality. I could tell that she wanted ME to be happy and has supported my purchase with calls and texts. She's a Wonderful Woman and I'm so glad she was there last weekend!

mikey470

15 de sep. de 2015

Lester Glenn Subaru exceeded our car buying expectation in every way. Our salesman, Jack Geraghty, was extremely easy to work with. He was always available to us throughout the car buying experience, by cell phone, text & email. Jack is a no-pressure guy. He addressed every concern we had prior to the actual purchase, to ensure that the car would be exactly what we expected. Needless to say, it was.The paperwork was handled painlessly and effortlessly by finance Mgr. Donato Jensen and once completed, Jack gave my wife & I all the time we needed, to explain the bells & whistles of our new 2016 Forester. We were extremely satisfied with Jack and recommend him and this dealership. This purchase was, without a doubt, THE BEST EXPERIENCE WE EVER HAD. Congratulations to the awesome team of Sales Mgr Josh, Jack, and Danato, for wanting to earn our business. Several other Subaru dealers we visited didn't come close. This dealership gets the importance of customer service and customer satisfaction! Go there!

Babeforever

10 de sep. de 2015

Being a 67 year old woman who always dreaded the idea of going into a dealership alone. Since my husband died I have had to do the things that he used to do for me. Well I got my nerve up and went into this and quite a few other dealerships by myself. I was so surprised that I was treated as an intelligent human being and not as an old woman who didn't know anything about cars.This dealership far surpassed all the others in kindness, honesty, and they made me feel completely at ease. MichaelMarquand was awesome. He was so patient with me because I didn't know what car I wanted. He took me out on about 6 different cars on test drives and not once did he lose his patience with me. I was not easy to deal with because of my anxiety but he kept reassuring me that it was perfectly ok to be that way.Josh the sales manager was there and he let mike do pretty much the whole thing but whenever I became insecure he was there to lend a hand. It was such perfect timing. Josh is very intuitive in this way.. Then I met Lonnie the finance man and he was such a gentleman and has a genuine smile.I bought a Legacy and I love it. I was coming out of a Mercedes but felt that because of my advancing age I have to cut down my expenses. This car is much less expensive and I already have some of my friends telling me it drives better and is more comfortable. I recommend this dealership very highly and I also was fortunate enough to meet the owner of the dealership and he was so down to earth and kind.

laurengrochowskiatgmail.com

8 de sep. de 2015

I had an overall great experience at Lester Glenn. I want to give a big thank you to Kyle Gibson for being so patient spending hours trying to find me the perfect car knowing I was in a panic and needed one that same day since my old car died on me .. I had no idea what kind of car I wanted and you found the perfect car that fit my needs and budget just by asking a couple questions. Thank you for the great experience and I reccomed you to everyone I know if they are in need of a car. I will definitely do future business with Lester Glenn

ekcjal

8 de sep. de 2015

To be fair its not the dealership that is being reviewed its the employees. That being said I have purchased five (5) vehicles from this dealer all from Jack Geraghty. Jack is an veteran salesman who listens to the customer's needs and there budget. Over the years Jack has NEVER attempted to influence me to a higher price vehicle, we always stayed in budget. Jack is knowledgeable and patient and is honest, he follows up on phone calls and e-mails. Jack has an image that every salesperson should be model after. Before you purchase your vehicle the manager John Puglisi invites your family into his office and makes you truly feel welcome. He reviews the paperwork and he ensures that you have made the purchase that is right for you, not for them, but for you. John shows great management skills and trust in his staff, his staff does not have to consult with him during negotiations. Which makes you feel like you are on a level playing field ,not the dealership against the customer. After you speak with John he personally walks you to the Finance Department and introduces you to Lonnie Sherry the Finance manager and then he briefs him on the agreement so everyone is updated and on the same page. This expedites the procedure. When speaking to Lonnie he inquires about your driving habits and tailors different options for you to purchase. However during the conversation he eliminates the choices that are not in your driving style. By doing this Lonnie creates an atmosphere of trust, because he does not apply any sales pressure for unnecessary items to purchase. Together this dealership has a team of outstanding personnel. Just before you leave they show you the service area and introduces you to Kathy Ottmer, who in my opinion is the best service writer in the industry. Lester Glenn Subaru and along with its staff is the epitome of professionalism.

masmith

5 de sep. de 2015

Car buying has never been my favorite way to spend a day! However the people I dealt with at Lester Glenn when I recently bought a 2016 Outback were pleasant, knowledgeable, efficient,and human! Our sales rep, Joe Ervin, was wonderful. He took the time to explain everything both before and after we signed the papers. He treated us like he valued our concerns. We will recommend him and the dealership to our friends!

erookey

5 de sep. de 2015

I can't say enough positive comments about my recent buying experience at Lester Glenn. I dreaded having to go out and replace my wife's 2007 vehicle, but it was time. After doing all my research, I reserved a whole day to look at cars and deal with car salesmen. Much to my surprise I enjoyed the entire morning I spent with Drew Jenson at Lester Glenn. He greeted me with a smile and happily showed me the vehicles on the lot that met my requirements. He was at all times, courteous, knowledgeable and exactly the opposite of the high pressure salesman I had been expecting. When it came time to negotiate a price, Drew worked hard with me, to get me the vehicle I wanted, at the price I wanted to pay. Thank you, Drew, for changing my mind about the entire car buying experience. I will be back next year when it comes time to replace my car.

Jim880

4 de sep. de 2015

I recently purchased a Subaru Forester and it was the easiest and most enjoyable car buying experience that I have had. Drew Jensen our sales rep was friendly and knowledgeable. His explanation of the inner workings of the Forester was concise and to the point. His no pressure approach was another reason why I would recommend Lester Glenn. Thanks for the Positive experience...Jim G.

outback

16 de ago. de 2015

Very pleased with type of service. Felt comfortable in selecting our Outback and warranty package. We test drove vehicles on Friday evening, and met with Jack again on Saturday morning to purchase our Outback. Jack simplified our car buying experience, which was very much appreciated.

Iron man73

16 de ago. de 2015

I'm from Howell nj and I had the most satisfying experience at Lester Glenn Subaru.. the sales associate Joseph Ervin worked with me every step of the way and I walked out of there with exactly what terms I needed on a new vehicle..They're great people who know how to operate..Thanks Dave R....

a verey happy man 1950

13 de ago. de 2015

this is the best car and dealership ever. I cant believe how great these cars are I should have done this years ago. please don't miss this place,,ask for donato Jensen this man knows his busness.my salesman was kyle Gibson; both these men were so professional no pressure, this was the most pleasant time that my wife and I have had get a new car. ask for KYLE GIBSON, this man really knows his busness, and YOU WILL NOT MEET A NICER AND HELPFUL SALES MANAGER THEN DONATO JENSEN HE MADE IT ALL HAPPEN.i came in and in 3 hours I was driving a new SEBARU FORESTER, JUST TELL THEM BILL AND PAM SENT YOU, YOU WONT BE SORRY!

odfl

7 de ago. de 2015

It was a Great Experience to work with Kim Larson, she is Fantastic and on Point with Follow upThe guys in the Showroom were amazing and quick they make sure you are treated with the upmost respect very rare you get that golden treatment I'm very impressed with that level of service. I dealt with Mike Marquand, Josh Cavalier, Donato Jenson these are some great People to work with if you are looking to Purchase or lease a Subaru Highly Recommended Thanks

FIX A FLAT/FIXED A FROWN

5 de ago. de 2015

I recently had my parents car serviced at Lester Glenn Subaru in Toms River, NJ because of an issue with a tire. The service and experience was truly amazing. THANK YOU Lisa Gilmore, Service Consultant and Zina Approvato, Service Manager, for your kindness, friendliness and true concern. My sister and I truly enjoyed our visit to your dealership and highly recommend it.

Tom B

31 de jul. de 2015

Lester Glenn was very accommodating. Let me test drive different models. No pressure to buy; no pressure to add additional features or extended warranty. The closing process was smooth and quick

Carolann

28 de jul. de 2015

This is my second Subaru Outback! Drew Jensen and Donato Jensen are the best. They arewell-versed in the selling and finance department. Everything was explained to me in greatdetail and they made my experience pleasant and enjoyable. I would recommend this dealership to anyone who wants exceptional customer service. I love my Outback!! Our Salesman, Drew Jensen was eager to explain everything and followed through with allmy requests. Donato Jensen, the Finance Manager is knowledgeable and personable and they are both assets to the Dealership. Carol Ann

Bob B.

26 de jul. de 2015

I started my purchase of a 2015 Legacy by doing a lot of research online. Being a resident of Toms River, I have heard of others who had a positive experience with Lester Glenn, so my preference was to purchase from them. After finding a model online, I requested internet pricing and received a prompt and fair price quote from Samantha O'Brien. Samantha along with Katie Dorsey were very helpful providing useful pricing and inventory information. Katie set up an appointment to meet with one of the Sales Managers. So with pricing in hand, I went to the dealership and was greeted by Salesman Ryan Hickman and Sales Manager Josh Cavalieri. Ryan went over the features of the Legacy, provided a test drive, and answered all of my questions. After the test drive, Ryan and Josh looked over my trade-in, and provided a fair trade price. They honored the internet pricing and there were no unexpected additional fees. The Finance Manager, Lonnie Sherry, closed out the deal quickly and accurately. Overall, this was a great, no pressure, buying experience. I would highly recommend this dealership to others.

forester

22 de jul. de 2015

great experience-no hassles-terrific sales person! We're second time buyers from Lester Glen and would recommend it highly. We dealt with Ann Marie Napoli who made the whole buying process stress free.

Rosie

10 de jul. de 2015

I was ready to downsize from a minivan but still wanted room for cargo and a nice looking vehicle. I went to Lester Glenn because of their reputation and my husband's previous experience. Upon entering we were greeted with a smile. I had done some research on my own and knew what I wanted to spend and that I wanted to test drive an Outback. Mike delivered - what an nice ride, comfortable, smooth, great pick up on the highway. He was able to answer all my questions and then some. I had no idea Outbacks were in such great demand. Luckily for me he had one in transit with the features I wanted and keeping me in my price range. I am now the proud owner of an Outbacki Premium. This was a wonderful car buying experience. I highly recommend dealing with Mike & Donato at this dealership!

Jtyrrell

23 de jun. de 2015

I went to Lester Glenn because most of my family has purchased their vehicles there in the past and always gave a good recommendation. I had an idea of what I wanted to spend going in but wasn't really sold on a specific model, when I met Joe, he was very friendly listened to what I had to say and I told him what I wanted to spend, and we came out with a 2012 legacy, took it for a test drive and I loved it, so we worked out a great deal and I was now the proud owner of a 2012 Subaru Legacy! Joe was extremely knowledgeable about the vehicle and help me sync my phone for Bluetooth. Not only was he friendly but he had me in and out of the dealership quickly and efficiently (I've heard horror story's about people spending their whole day in a dealership). But for a younger salesman he did an exceptional job and I would definetly reccomend you go to him if you're looking for someone who knows what they're talking about actually cares about getting you into the right car!

Pop Pop

3 de jun. de 2015

I visited many dealerships and became very impressed with Lester Glenn Subaru. The patience andprofessionalism were both top- notch. Had an informative and smooth test drive with Drew Jensen.Josh was my Sales Mgr. and John Puglisi the GM. Drew was very thorough in talking me throughall the details on the car; I'm not a big car guy- and it had been over 4 years with the other car, anSUV. The Legacy is a really solid sedan. John was willing to negotiate a bit- after I thought that wehad an impasse. At the end, I had a very pleasant experience with Donato, the Finance Mgr. John'sprofessionalism also added to the experience.I highly recommend Lester Glenn Subaru- and would highly recommend them. My mechanic inJackson had also passed along a few stories about how they were over and above in helpingcustomers.

LindaC

31 de may. de 2015

Walking into the dealership I was immediately greeted with a friendly and professional salesman, Ryan Hickman. He answered all my questions and gave a vast knowledge of the car I wanted to purchase. He gave my husband and I his attention and patience while we decided on color and extras. It was getting close to closing and I wanted the car that evening. Ryan got our car ready while Donato Jensen prepared all the financial paper work. It was all done quickly and accurately. Ryan walked us to the car and gave us a final once over and still answered my questions well after the dealership was closed. It was the best experience I ever had buying a car

Jackieblue

25 de may. de 2015

I have been waiting for the right time to purchase the right car. Well today was the day...I had the help of Jack Geraghty ( the car guy) and Lonnie (the money miracle worker guy). This was a winning combination...jack was excellent showing ,test driving passenger,all around showing me this gadget and that. He was very patient ,and knowledge about the products he sells. He is also God at listening to my questions,and answered all. Thanks Jack. Lonnie on the other hand helped with showing me different options to help me come to my decision to have this beautiful blue Subaru. Thanks Lonnie

tperricone

22 de may. de 2015

The entire team worked together to make the sale, trade and financing very smooth. The price on both my new vehicle and trade were more then fair.

elio&albertc

17 de may. de 2015

Ryan is an awesome salesperson, who knows his stuff while being respectful, patient, caring. Donato handled the finance end with integrity and efficiency! Just Fantastic!

1celtic

17 de may. de 2015

Sirs, On May sixth I purchased a 2015 Subaru Outback from Lester Glenn Subaru. Our Sales consultant was Ann Marie Napoli, a person with thorough knowledge of the Outback and more importantly for me, the safety features. I found her to be extremely helpful in that she was able to answer any and all questions immediately and with a professional acumen seldom seen in todays workforce. Her pleasant and affable personality eased any trepidation I had with regards to shopping for a new vehicle. Ann Maries patience when answering my myriad of questions was a big factor when deciding to actually purchase the Outback. Her descriptions of the blind spot warning and other safety features helped me to understand what to expect in real-time driving situations. Ann Marie gave us a very fair deal on the vehicle and she was very helpful with the insurance and financing. I feel that its important to recognize professionalism and Ann Marie Napoli is a tremendous asset to your dealership, representing the very best in the Lester Glenn Subaru workforceI give her and Lester Glenn Subaru a rating of five out of five and will absolutely purchase from your dealership again. Thanks,Jim McGurk

frbob

3 de abr. de 2015

Jack treated me the way I want a salesman to. He listened to what I said at the start and used my info to help me make a choice that was correct for me. I was not oversold or pushed for something I didn't want. Throughout the process he kept my needs and wants in focus. He took the time to show me the car I eventually ended up purchasing and explained many of the "new" features that I might not have had experience with such as the EyeSight and lane change assist. When we purchased the car, he then took a lot more time to fully explain the features to us. And the price was right where I expected it to be for both the new car and my trade in.

123456969

18 de mar. de 2015

Kyle, the salesman who helped us, was great. Donato, the finance guy, was a real jerk. Horribly unprofessional."Well what did you think you were going to pay?""If you want a lower total, you're going to have to pull more money out of your pocket.""We already called it in to the bank. They did their job by giving you a rate. The price is final, that's not going to change. Our job is to make sure you drive the car off the lot. Your job is to figure out how long it's going to take to pay off this car.""So you're just taking the monthly payment and multiplying it by 60? That doesn't matter. Your monthly payment is what matters. You need transportation. That's all that matters. You're going to be driving this car in 6 years anyway, right?""The bank already knows you have another car loan out. They're not stupid."Is this guy serious? How does he have a job? Terrible customer service. I was ready to buy the car right then and there. This &$%#at# completely changed my mind. I liked the car, but I'll be headed to another Subaru dealer. Sorry, Kyle. You were a huge help, and I really wish I'd been able to give you your commission. Unfortunately, Donato single-handedly dissuaded me from doing any further business with Lester Glenn Subaru in Toms River.

bmas

8 de mar. de 2015

Researched and drove multiple vehicles before deciding on the Outback, Found the exact car at the best price in stock at Lester Glenn. Test drove and decided to buy. Staff was extremely knowledgeable and very friendly. Made sure we understood every step of the buying process. A very enjoyable experience. Thanks Jack for all your help.

golferjak

5 de feb. de 2015

On January 19, 2015 I went to "look" at the 2015 Subaru's at Lester Glenn Subaru on Route 37 W in Toms River. At first I did not see a car that I would like in the price range THAT I WAS THINKING. I had researched the value of the car I wanted to trade in before I went there and I PICKED the highest trade value that I could find. I didn't need a car "WITH EVERYTHING" but I wanted a reliable car that would last me a long time. I first spoke with the manager John Puglisi and told his that I was considering either a Subaru legacy or a Honda Accord. He took the time to explain the quality of the Subaru Symmetrical All Wheel Drive system ( WHICH HONDA DOES NOT HAVE) and offered to do a hands on appraisal of the car I wanted to trade, so he could help me understand the best trade value. Then he had a salesman, Jay Jackson, show me a Legacy Limited that was on the showroom floor. IT HAD LEATHER INTERIOR, A MOON ROOF PACKAGE AND EYESIGHT DRIVER ASSIST. ** IT HAD EVERYTHING ** the gave me the best price the could on the Legacy and the highest trade value that I wanted. this was the absolutely the best car buying experience that I have ever had and I am now driving a car that I get compliments on every day from everyone who sees it, even from parking attendants. YOU GOTTA GO SEE JAY JACKSON AND LET HIM HELP YOU PICK YOUR NEXT CAR.

Kellyanne1313

29 de ene. de 2015

Lester Glen in Toms River is a phenomenal dealership! We dealt with salesperson, Tina Romeo & she was wonderful. You are well-treated when you go to Lester Glen...we will purchase from them again!

Forester owner

27 de ene. de 2015

Could not get a response from general sales manager. Would not return calls, would not respond to email. Went to Subaru dealer in Pleasantville. Thank you

Amadeus69

24 de ene. de 2015

My fiance bought me a XM receiver for my 2012 Forester & when it came in I scheduled the installation. A few days before my appointment I received a phone call to schedule a VIP with the sales department. I was reluctant to trade in my car for a new one as I still owed 4 years worth of payments. Anne Marie & Donato put together such a deal that I couldn't refuse.

subaru

24 de ene. de 2015

Ann Marie Napoli was my salesperson. It was a pleasure working with her, the entire process went very well, she was very personable. I never thought I would be leaving that evening with a 2015 Subaru Impreza. I am very happy with my new car and I thank Ann Marie for the great service she gave us.I would recommend her to anyone who was looking for a stress free experience buying a car !!!!!

JJM

31 de dic. de 2014

I went with my mother in law to purchase a Subaru Legacy. I had called in advance to make sure the car was out front Ryan had it warmed up and ready to go for a test drive. The purchase went smooth no problems and a fair price. In the future I would not hesitate to buy another car from Ryan a true gentlemen.

mattmullen

23 de dic. de 2014

Ann Marie Napoli was our salesperson at Lester Glen Subaru. We had a great experience and wound up buying a 2015 3.6R Legacy Sedan. We are thrilled with the car and the service we received during our sales process. I would highly recommend Ann Marie and I plan on buying my next car from Lester Glenn.

amanda.cortinas

7 de dic. de 2014

Buying a car can be extremely stressful. Jack and John Puglisi were very helpful in creating the best deal for me. My dog was even invited inside during the signing of paperwork on the cold night. I am the happy new owner of a 2015 Subaru Forester!

krisjen

30 de nov. de 2014

It has been years since I purchased a vehicle and remember how stressful it can be. Jack removed the stress from the situation and made purchasing my new vehicle a positive experience. He negotiated the best deal for me and made traveling all the way to Toms River worthwhile. I am now the proud owner of a beautiful Pearl White 2015 Subaru Forester. I would highly recommend Jack and the dealership to anyone interested in purchasing a Subaru. Sincerely,Terri Bialkowski

josmo61

29 de nov. de 2014

My parents purchased a 2015 Forester yesterday from Jack. Jack is an easy going, straight forward, polite man. No high pressure salesman. We felt comfortable and in good hands with him. We highly recommend seeing Jack if you want to purchase a new car.

mykal71

27 de nov. de 2014

Thanks to Jay in sales and Donato in financing for all of their assistance in the purchase of my 2015 wrx- jay is very straightforward, honest, and helpful, and donato made the financing piece very easy. compared to other dealers i visited, lester glenn was best on price and customer service- very friendly, knowledgeable, and helpful- and genuinely want their customers to leave happy, so they go above and beyond. ive sent others to them (everyone has said the same thing as far as excellent deals & customer service), and will continue to recommend lester glenn to anyone looking for a new car. im very happy with my deal, and with the car- and the overall experience with lester glenn subaru- 5 stars arent enough to say how great they are!. thank you!

twinsister

13 de nov. de 2014

This is my third Subaru Outback (2015) I've purchased from Lester Glenn. This purchase was no different than the ones before...."no pressure...no hassle"! Jack Geraghty, our salesman, who proved to be very knowledgeable and patient (we're older folks) made my wife and I feel totally relaxed and made the whole car buying process a pleasure...."go figure"! Not for nothing, but on the way to the dealership, my wife said to me, "there is no way we are going home in a car tonight"! Well, we met Jack, who answered all our questions, took a test drive and the rest was history! Like I said, Jack made this such a pleasant experience my wife and I were down the road on our way home in our "New Outback"! My wife totally forgot what she said earlier. What else can I say, "we have a Great Car sold to us by a Great Salesman from a Great Dealership"! By the way, before I forget, Mike, our finance manager made the finance process go by "pain free"....thank you for that!

peter.carlo.37

9 de nov. de 2014

went on a Wednesday evening after work and was able to make a deal that night -Annemarie & her manager & finance manager listened to my expectations , came back with a deal that was what I was asking for . stayed past closing to finish the job. the next day when i picked up the car Annemarie went through the entire car knowing every detail of operation.I went to Lester glen because I was not impressed with they're competitor in the neighboring town

Arielle Glembocki

28 de oct. de 2014

My mother recently purchased a 2014 Forester from this dealership and had a great experience with Mr. Jack Geraghty. She recommend that I get an older model of hers when it was time to say goodbye to my very first car. It was difficult for me to let go of that car, but Jack showed me a beautiful 2012 Forester that stole my heart. He went above and beyond for his loyal customers with a fair and personal approach... which is why I'm filling out this annoying survey. Our little Subaru family would highly recommend Jack and this dealership when buying your next vehicle. Thank you again!and and Mike Smith was really awesome too.

lew.rosengrant

24 de oct. de 2014

Where to begin, we went to this Suburu dealership even though there are others much closer to us. I knew after a five minute phone call in which I inquired about their inventory, that this was the dealership for us! My wife and I, along with our 6 month old were greeted by Kyle, Donato and Josh upon waking in, and they patiently worked with us over the next 6 hours. They helped us get our baby seat in and out of cars to test drive. We found our car, a white crosstrek, one of 2 in stock, and they held it until we came back with our trade in. Any questions we had were immediately answered. We will not go to another dealership, these are our guys for anything car related in the future.

Karen Nugent

22 de oct. de 2014

I was treated with dignity, courtesy and respect every step of the way by all staff. Jack Geraghty explained each step of the process, was honest and straight forward. He delivered everything as promised. He went above and beyond to accommodate my busy schedule. This was a very refreshing car buying experience. I highly recommend this dealership.

juliebold

21 de oct. de 2014

We had an amazing experience with the Dealership and their sales man Jack Geraghty was very very good. He made the experience very easy and pleasant. I would highly recommend Jack and Lester Glenn to anyone buying a car.

Go Skins

14 de oct. de 2014

Thank you to Kyle Gibson-and the team at Lester Glenn Subaru for such a pain free car buying experience. Kyle was pleasant, informative-and over all helped us make the decision to buy a Subaru. Thank you Kyle!Kudos also to Mike in the business center-who expedited the paperwork process-but was very thorough.Thank you all!Paul O

leone151

11 de oct. de 2014

For us, Ann Marie Napoli is the face of the dealership. She is the sales rep who walked us through this process. Her knowledge of her product showed her attention to detail. She guided us through this process without being pushy or demanding. I would definitely send another to see Ann Marie when buying a new car.

twohines

8 de oct. de 2014

Thanks to Ann Marie Napoli we are the proud owners of a 2015 Subaru Outback. The guidance she provided and knowledge she imparted made our decision to purchase an easy and pleasurable experience!

RaniaM277

30 de sep. de 2014

I went to over 6 dealerships; 2 of them being other Subaru locations. I'm so glad I went to and finalized my find and deal at LG-Subaru with Jack Geraghty. He was very friendly, knowledgeable and helpful. We were able to reach a very fair deal very quickly. Mike Smith who handles the financing went above and beyond with the whole process. The entire experience was easy, comfortable and positive and my son enjoyed ringing the bell at the end of the sale. I look forward to being a part of the Subaru family and will definitely be a repeat customer as well as referring my family and friends to LG-Subaru! Thank you!

nmcc

29 de sep. de 2014

My husband and I had a pleasant experience at Lester Glenn Subaru where we purchased a 2015 Forester. Jack Geraghty was very helpful throughout the whole process and even answered some questions I had a few days after I purchased our new car. We are very happy with our Forester!

kbright

19 de sep. de 2014

Had car on lot. Matched other dealers price on purchase and trade-in. Documentation fees and window etch fees were $362 cheaper than local dealer.

joy.weisbecker

16 de sep. de 2014

This was my first time buying a car through Lester Glenn Subaru, and it was the best experience I have had in buying a car. Ann Marie Napoli was knowledgeable, helpful, friendly and enthusiastic about the Subarus, without being high-pressure or pushy. Her concern with helping me find the right vehicle for me was apparent and in every way she went above and beyond what I could have expected. Even after I had bought the car, she continued to make sure I had no questions or concerns. Mike Smith also was great. He made the process quick and efficient, explained what I needed to know in a concise way and was very friendly. I was treated like a friend throughout the process, and I can't say how much that was appreciated. All in all, a great experience. Thank you!

TWestervelt

13 de sep. de 2014

From start to finish, this was an A+ car-buying experience. I was very fortunate to have been taken care of by Jack Geraghty, one of the nicest, knowledgeable, NO-pressure Car-Salesmen I have ever encountered. He answered all my questions, and when I wasn't quite ready to make my final decision, he simply gave me his cell #, and told me to call him if I had any more questions, or when I was ready to move forward.A week later, I pulled the trigger on a 2015 Forester. Jack very capably facilitated the purchase process, and then gave me a very thorough introduction to my new vehicle.Everyone I met at the dealership was courteous and extremely professional. Even though they are about 40 minutes from my home, I plan on going there for service.Lester Glenn really knows how to make a customer feel comfortable, and totally eliminate the stereotypical unpleasantness from the car-buying experience.

spaskin

13 de sep. de 2014

Travelled about 30 miles to lease another Subaru. Jack Geraghty, our sales person, gets 5 stars in all aspects. He is extremely patient and does all he can to answer questions and make the experience very easy.Service department is also wonderful. Bill Albert made things easy in Service. Donato, our Finance Manager couldn't have been nicer and more helpful.

artsychic

27 de ago. de 2014

Throughout the years I have traveled along with this dealership as it moved from site to site. No matter where it was in Toms River the staff went above and beyond trying to please their customers with the good and bad of dealing with car ownership. Yes, you might be thinking....things can't be that nice at a dealership...well, here at the Toms River Subaru you can be happy purchasing a car and servicing it throughout the years.Servicing and buying a car is not on peoples top list of things but at least here you know you can believe in the service being done on your car and the level of professionalism from the sales team. Jack is very patient and listens to what the owners need and what never pushing you toward another direction. We all know this is not an easy process to commit to buying a car but at least here you can trust the people walking you through the process. We will never know if it is the "best" deal but at least you know they are putting in the effort to make you satisfied. Thank you Jack and Mike for your time and patience. Please ask for them when purchasing your next car you will not be disappointed.After purchasing the car you will have the pleasure of meeting the service and parts team that goes above and beyond. Customers expectations can be frustrating and demanding at times which I have witnessed while sitting in the waiting area. But one thing I can say is that I never have seen a team member loose their patience. The service and parts department always provides the upmost level of professionalism. Thank you Zina, Kathy, Jimmy, & Frank for always being there.

jesse5867

26 de ago. de 2014

Excellent service from start to finish. Left Lester Glenn Subaru with not only a great vehicle but a true feeling of satisfaction knowing that our sales team of Jay Jackson, Donato Jensen, and Mike Smith acted in a professional and helpful manner as we worked together to reach a great deal. The entire process was laid back with no pressure to buy making the buying decision stress free and enjoyable. Jay and Donato negotiated in an honest, fair, and friendly manner while also answering all questions and providing all the information needed to enjoy my new car to the fullest. Signing was made easy as Mike broke down all pricing and warranty information to its simplest form. After this experience I plan on becoming a loyal Subaru customer and i would highly recommend Lester Glenn Subaru and the team of Jay Jackson, Donato Jensen, and Mike Smith.

lisa.e.albanese

22 de ago. de 2014

My husband and I went to Lester Glenn looking to expand the size of our vehicle, we wanted something with a 3rd row. We looked around at a few other dealerships, but the level of service at Lester Glenn was fantastic. They not only took us around to all of their accompanying dealerships, but they did not pressure us into any making any decisions. We ended up buying that night and couldn't be happier. Our Salesman Josh Cavalieri was very helpful and I would recommend him to anyone looking to buy, and our finance manager Mike Smith was beyond helpful and got us the best price and rate available. It was truly a pleasant car buying experience!

Michele

16 de ago. de 2014

Let me start by saying that I'm someone who asks tons of questions. I like to learn a lot about a car before I buy it. I put my feelers out to 12 dealerships in NJ and Lester Glenn was one that responded immediately. They were upfront and honest about everything I wanted to know about the car, including the price. They never seemed to mind answering any question with ease and immediately I knew that I was dealing with knowledgeable friendly people. I felt more than comfortable driving over an hour to go down to their dealership to see if they would follow through. What ensued was nothing better than a perfect car buying experience. As a woman alone, you can feel pressured but NEVER did I feel like the people who helped me, namely Fred in sales, Donato and finally Mike in finance, we're talking down or at me. They made me feel at ease with every step. While waiting, I met a gentleman waiting for his car who told me he'd never bring it anywhere else because of the high level of customer service at this place. I see why. After everything was said and done I walked away feeling satisfied and happy with my entire experience at Lester Glenn. If you're looking for a hassle free, honest, high quality place to find a vehicle, do yourself a favor and take a ride to Lester Glenn. You won't be sorry.

misstrendy

16 de ago. de 2014

Let me start by saying that I'm someone who asks tons of questions. I like to learn a lot about a car before I buy it. I put my feelers out to 12 dealerships in NJ and Lester Glenn was one that responded immediately. They were upfront and honest about everything I wanted to know about the car, including the price. They never seemed to mind answering any question with ease and immediately I knew that I was dealing with knowledgeable friendly people. I felt more than comfortable driving over an hour to go down to their dealership to see if they would follow through. What ensued was nothing better than a perfect car buying experience. As a woman alone, you can feel pressured but NEVER did I feel like the people who helped me, namely Fred in sales, Donato and finally Mike in finance, we're talking down or at me. They made me feel at ease with every step. While waiting, I met a gentleman waiting for his car who told me he'd never bring it anywhere else because of the high level of customer service at this place. I see why. After everything was said and done I walked away feeling satisfied and happy with my entire experience at Lester Glenn. If you're looking for a hassle free, honest, high quality place to find a vehicle, do yourself a favor and take a ride to Lester Glenn. You won't be sorry.

thomasabloch

15 de ago. de 2014

My wife and I were extremely satisfied with Lester Glenn Subaru and especially Josh Cavalieri. Josh helped us through the whole process, making it an enjoyable one! My wife and I would highly recommend this dealer and to ask for Josh!

rhmsk923

15 de ago. de 2014

Returned 2 years later and upgraded from a 2012 Impreza to a 2015 Legacy. Months before our 1st purchase, we met our sales rep Jay Jackson at an offsite Lester Glenn event of multiple manufactures, We didn't go to get a Subaru. Then we met Jay. Jay was professional, knowledgeable and personable & the type of individual I would recommend to anyone who wants to purchase a Subaru vehicle. Our 1st car was ordered a few months after we met and the 2nd car was more of a spur of the moment type of purchase to upgrade to a little bit bigger of a vehicle. In addition to using the cars for commuting to work we do a lot of weekend trips with usually 3 adults and our Yellow Lab Shea and the Impreza, which was a great vehicle was simply just a little too small at times. In both purchases, negotiations were non-pressure and hassle free and Jay along with our finance guy Donato Jensen made the entire purchase & paperwork enjoyable! We will be back next year to see them both about getting an additional vehicle - probably something even roomier for our Labrador Shea!!

aniello

14 de ago. de 2014

Our salesman, Jack Geraghty was a delight to work with. he was knowledgeable,pleasant and was able to answer all our questions fully. Never once did we feel like we were being pressured to buy a car immediately. It was without a doubt the most stress free car buying experience ever! Thank you Jack, for making that possible. Mike Smith was extremely helpful in helping us make a decision about further warranty selections. He was also very pleasant and knowledgeable concerning his aspect of the process. We are looking forward to many years of dealing with Subaru! Your Dealership should be very proud of your very special staff.

ree2015

14 de ago. de 2014

Josh was very professional, polite and knowledgeable of the product, he took the time to explain the vehicle and was very patient. This was one of the best experiences we ever had in purchasing an automobile. Kudos to Joshua Cavalier and the Lester Glenn Staff for making our experience of purchasing our 2015 Forrester very enjoyable. Josh is truly an asset to Lester Glenn Subaru.

sincapa320

12 de ago. de 2014

Josh Cavalieri was the best sales rep I have ever had the pleasure to work with. He was knowledgable about the product and efficient as well as personable. He made buying our 2015 Subaru Forester an enjoyable experience.

Bcwdcampers

7 de ago. de 2014

We are very happy to say that our sales person Josh was very professional, polite, respectful and very patient in answering all of our questions. Very knowledgeable of the Subaru Outback which made us more confident that we purchased a great vehicle. Unfortunately I don't remember the finance officers name but I want to say he was very kind and explained everything and answered our questions. It was a pleasure doing business with them.

vfaccurso

4 de ago. de 2014

My wife and I went in to Lester Glenn Subaru this morning (8/4/14) just to take a look at some new car options. We had no intention of buying a car today but...Our experience started with Michelle who gave us directions and the name of the sales managers to speak with. Donato and, I believe, John. She gave us great directions and was extremely sweet. Set us in the right direction with a very comfortable initial feeling.When we arrived, we were greeted by Josh Cavalieri, who really became the face of Lester Glenn. Josh spent over an hour explaining every aspect of the 2014 and 15 Forester and Outback to us. My wife wanted leather and he found a limited model of both for us to test drive. After discussing the options and our price point, we settled on an outback. We decided on purchasing a CPO rather than leasing a new Outback. Lester Glenn had one in stock that we test drove and decided on.After settling all the numbers, Josh showed us the new car, which was just finished with detailing. There was still a large amount of pet hair that remained for some reason. As an example of the above and beyond customer service, Josh and Donato went in the back and re-detailed the entire car themselves while we sat down with Mike Smith, who handled the finances. Mike was also extremely nice and knowledgeable. Needless to say the car was spotless when Josh and Donato were finished. The overall experience with the dealership was wonderful. Josh was a phenomenal salesman, who never pushed us and offered a patient smile while we asked dozens of questions. The dealership was transparent with their numbers and I never felt like I wasn't getting a fair deal. I look forward to working with Josh again in the future. I may just end up trading in my current sedan for a Subaru.

jroach914

2 de ago. de 2014

On Thursday, my wife and I purchased two 2014 Subaru Cross Treks. We had a pretty specific idea of what we wanted in terms of cars, price, and trade-in for our old cars. Josh worked to make sure we got exactly what we wanted and that we were comfortable with the financial aspects. He never pushed 2015s or tried to steer us towards pricier models. We felt respected throughout the whole process. In working with Mike to complete our financing, we weren't pushed into high cost premiums and protection programs. He allowed us choose what worked for us and was honest and straightforward all the way. Both gentlemen were personable and made our four-hour experience a pleasure.

dsheridan441

1 de ago. de 2014

Sales and vehicle expert Josh Cavalieri made the experience of this vehicle purchase enjoyable. The manager of the dealer very reasonable and pleasurable to seal a deal in a very short time at a very good price. I would recommend Josh and the rest of the Lester Glen Subaru team.

sdet414

20 de jul. de 2014

I bought a new Subaru Forester from this dealership yesterday and was very impressed. Jack was very helpful, friendly, and up front about everything, including prices. I wasn't the easiest customer, as I changed my mind about which car I was purchasing (because the exact car I wanted is not at any dealerships in NJ) after they had already begun the paperwork and getting the original car ready. Still, Jack was very patient and continued to do a great job despite my purchase taking incredibly long. He also helped me get the Bluetooth and all of the great car features ready to go. Mike was also very helpful, friendly, and informative. He answered all of my questions and got me a great interest rate based on my good credit. They both stayed late to finish the transaction and were very professional about it. Thank you for the great service!

te097

20 de jul. de 2014

i went to look at newer cars when i noted some paint chipping from my 2012 outback (had been in a minor accident last year), just to see what they had- i really had no intention of trading in my perfectly great car, but my friend wanted to look at cars for himself so i agreed to go just to look. we met ryan, who was super helpful- and he noted that they just got the 2015's in- it was my exact car, with a load of updates- i thought it would be wonderful to be able to trade up, but didnt really expect that it could happen- i didnt want to pay more just to have a new car. when they worked the numbers, i got such an amazing deal that i drove off in a brand new suv- and i love it. lester glenn subaru has always been helpful, from sales, to service, to collision center. thanks!!

starbuck1332

12 de jul. de 2014

My husband and I are going through a debt consolidation, however, my 2006 Subaru Outback was on its last legs (got 200,000 miles out if it though). I loved my Subaru and wouldn't consider buying anything else. We went to the Lester Glenn Subaru with no expectation at all. We anticipated being told "sorry we can't help you" due to our current credit status, but what an amazing experience at Lester Glenn Subaru. We were immediately met by a Sales Associate, Josh Cavalieri, who treated us with respect and dignity and no regard for our credit status at all. We were open and honest about what we could do and both he and Donato Jensen proved that there are honest people out there. They worked with us and were able to reach our goal (even with a surprising low interest rate). Josh then introduced us to the Finance Officer, Mike Smith, but unlike past experience in buying cars, he didn't just desert us . . . he maintained contact and support even through the finance details. Mike also knew our situation and, although he had to do his job by showing us options available to us, he did not push or "hold us hostage". He was done with the paperwork in less than 20 minutes, TRUTH!!! Crazy right. Last time we bought a car we there held hostage for over 10+ hours. We were in, financed (not leased), detailed, paper-worked up and out of Lester Glenn in 3 hours almost to the minute. We still were able to go out and enjoy our day in our "new to me" car. Thank you guys!! We will definitely be back.

James McNicholl

9 de jul. de 2014

I Bought a new 2015 Subaru forester from Lester Glenn Subaru several weeks ago and was extremely happy with sales representative Ann Marie Napoli. I would rate my over all experience as 5 star! There were no issues & all went smoothly.Thanks again for the Lester Glenn staff & your help Ann Marie in making this happen. It truly was great & enjoyable Lester Glenn experience!James A. McNichollBayville NJ

karen115

3 de jul. de 2014

Fred Bodtmann is a very nice person who was easy to deal with and very knowledgeable of the Subaru brand! I would definitely do business with him again and recommend him to anyone shopping for a Subaru.

rlp3839

30 de jun. de 2014

Was pleasantly surprised by the knowledge and efficient manner of Annmarie Napoli when I was looking to purchase my first Subaru. She patiently answered and explained all question. The dealership offers quality service at a good price.

teldershaw

30 de jun. de 2014

Purchasing my vehicle from AnnMarie Napoli, our sales person from Lester Glenn Auto Group was the best car buying experience I ever had. She knew everything about the car we wanted and helped us obtain the vehicle for a great price. There was no pressure, we had freedom to drive any car we wanted and she answered all our questions about the vehicle. She told us experiences about other car buyers and we actually laughed while shopping for this car. It was an extremely fun experience and we will definitely recommend AnnMarie and this dealership to any one I know that may be interested in buying a new car.

LBournique

30 de jun. de 2014

This dealership, and especially Annmarie Napoli, made the purchase of my Forester an exceptional experience. I highly recommend them to anyone looking for a vehicle!

mmitchell021

28 de jun. de 2014

Josh was very helpful and professional. He even entertained our 7 year old when we were signing all the paperwork with Mike. Who does that? This is our third time purchasing from Lester Glenn and I am sure we will be back in a few years to get the next car. The deal was put down and they matched it, almost exactly. No back and forth business, which we all hate. Done. No time was wasted with either party. Mike was friendly and not once did I feel that I was being taken advantage of. The free loaner car and oil changes are key for us! It's the deal clincher!

Dealnow

28 de jun. de 2014

Mr. Jack Geraghty was a very pleasant and Helpful salesman, who answered all of my questions . He also had alot of patience and understanding to the customers needs. He helped my family pick out a 2014 Subaru Outback Limited! Annmarie helped me with setting up my bluetooth for my phone and it wasn't as easy as I thought. She was very understanding and had a great personality. Mike Smith was also a very pleasant person too and anwered some financial questions.I think this company of Lester Glenn is very lucky to have some great people working for them and who really care about their customers and treat them like family. I just want to take this opportunity to thank you Jack and Annmarie !Sincerely, Sally and Mark Murtagh

girlslikeus1

9 de jun. de 2014

I had the most refreshing car buying experience at your Toms River Subaru Dealership. That was mostly due to Josh who was competent, knowledgeable and experienced. He allowed me to tell him what I wanted in a new car! Not only did he listen and answer all my questions, but found me my perfect car. I left your dealership totally happy with my new Subaru. This is my first Subaru but I'm sure it won't be my last. Thank you Josh! Linda Zipf

hoovd

8 de jun. de 2014

great service, great product. finance & car insurance coverage took long periods; other than that, everything was great. would like to thank Fred, his manager, & all the rest.

rrbc2020

7 de jun. de 2014

I want to pay the highest of compliments and praise to Lester Glenn Subaru for an outstanding experience in buying my new 2014 Subaru Outback. I will recount my experience below.- SALESMAN: I had Jack Gehaghty as my Salesman. Jack was outstanding and a pleasure to deal with both on a personal and professional level. He was professional, knowledgeable and at the same time low key/laid back. During my initial visit I was close to leaving as the car model and color I wanted could not be found. Jack worked with me and set me up with something even better at a fair price. Don't be fooled, let Jack guide you and he will lead you to what you need, want, and like. - SALES MANAGER - Donato Jensen. Donato was the same. He will help you with any of your problems and will sharpen his pencil to get you the best deal. He is an outstanding professional. - FINANCE MANAGER - Mike Smith. Mike is the Finance Manager, who can take a tedious process of paperwork and make it enjoyable and easy to understand. He takes his time, explains everything, and will handle all your questions with patience. - COMPETITIVE PRICING: After comparing pricing at other dealerships, Lester Glenn Subaru offered competitive pricing. (Of course, we always want to pay less...laughing, but this was a very fair price.)- THE BUYING PROCESS: Lester Glenn Subaru was organized, efficient, like a well oil machine. All the employees were impressive with a culture and mission of giving the customer complete satisfaction. To Lester Glenn Subaru, complete customer satisfaction are not just words but a mantra the employees believe and practice. - PROMOTION FROM WITHIN: Lester Glenn makes a commitment to all its employees to promote from within. They reward performance and loyalty back to their employees. During a conversation with another employee I was so impressed to find one of the employees, who started in "the lot" washing cars, was now the Sales Manager. This loyalty and commitment shows in all their employees. - I highly recommend Lester Glenn Subaru to anyone. They are like the Marines of car dealerships. (I speak from experience as I am a 30 year Marine Corps veteran of two wars). Lester Glenn is elite, outstanding and they get the job done for the customer.

bthalle

2 de jun. de 2014

I initially chatted with Stacy about a Crosstrek in their inventory. She responded via email within 30 minutes, was very friendly and provided the information that I needed. The next day, we drove out to see the car but it had been sold earlier in the day. I was saying, "See ya, bye" when Jack said he was sure he could make a deal we would love. We had not driven the hybrid so he took us for a drive. He explained everything clearly and patiently from the hybrid engine to the monthly payments. His deal for the Crosstrek was substantially less than the two other dealerships we had visited. His offer for our trade-in was significantly higher than the last dealer we were at. He was a great combination of laid back and knowledgeable with a lot of friendly added. Mike was so efficient that the financial part of the deal was a breeze. They took as much time with us as we needed but didn't waste our time. The free oil changes are a nice bonus. We got a great deal, a beautiful car and enjoyed working with everyone there.

bseaman

23 de may. de 2014

Everyone at the dealership was very helpful who I had come in contact with. My salesman, Jack was very patient and easy going. He helped to make the process very comfortable and painless. Jack took as much time as I needed to explain and answer any questions that I might have had. I appreciated his professionalism and courtesy. Everyone else involved helped to make this a smooth and easy transition for me without any difficulties as I moved from one lease vehicle to another. I would recommend this dealership to anyone considering buying or leasing a Subaru and ask for Jack.

Tracker1998

13 de may. de 2014

Lester Glen Subaru has to be the most warmest, friendliest and truly caring dealership that I have been in my 40 years of cars.....I feel so honored to be part of the (Lester Glen) family.Have been using service since I moved down to this area and must compliment Kathy Ottmer on her professionalism. She has earned my complete trust.Both Kathy and my sales rep Ann Marie Napoli are a true asset to your dealership.Please keep up the "Great" work and in turn you will continue to be a TOP Dealership With Warmest Regards, Joanne & John Smolen

EJGraham14

8 de may. de 2014

I called a bunch of dealers in the area trying to pre-order a 2015 WRX. Lester Glenn was the only dealer who was even willing to work with me. Josh was great, he took care of everything and the car even came in a week early. Thank you!

GSG2411

4 de may. de 2014

I was finally ready to purchase my 4th Subaru after putting over 240 K on my 07 Outback. Spent a lot of time researching Subaru dealers and I knew I would eventually wind up at Lester Glenn. I'm glad I did. Got a great deal on a 14 Limited CPO. Jack Geraghty was a pleasure to deal with and was extremely knowledgeable about everything Subaru. He spent a lot of time with me to go over the car from top to bottom. Even helped me sync up my Bluetooth.No pressure and no haggles led to an awesome buying experience. John P. also went out of his way to make sure I was happy with my car.Free oil changes for the life of the car was also a great incentive!I would highly recommend Lester Glenn for purchasing a new or used Subaru.

DHBuyer

29 de abr. de 2014

Kyle Gibson was fantastic. Didn't know what I wanted (Outback or Forester). Tried 5-6 cars with different interiors and levels, .... he was so very patient as I tried each. Fortunately I narrowed it down with his help and the numerous driving runs - even switching drivers so we could both test it out. Was knowledgeable and very accommodating. NEVER tried to be pushy or force a deal. Spent from 12:30-5:30 pm with him. It was at my pace, answering my questions, understanding my needs/concerns. Only when I figured out which model and the feature trade offs I wanted to make, then talked about "purchase". I thank him immensely for granting me the space to go thru the process comfortably. The $3K off 2014 Outbacks, free oil changes/filters for life, and loaner cars is why I drove 40 miles to THIS dealership versus others. Also, they had the most extensive inventory of all the Subaru dealers within 60 miles.

elenam517

28 de abr. de 2014

I bought my first car with Lester Glenn back in 2012 and the service was amazing back then also, so I knew when my car was totaled that I would go back to them for my new car. Josh and Donato are amazing! They both helped out with everything I needed and even explained the GAP insurance to me since I had no idea how that worked. Everyone is super friendly there and willing to answer any questions you have. If your looking for amazing service and friendly people Lester Glenn is defiantly the place to go!

jvanhise

27 de abr. de 2014

This was by far the best car buying experience ever...and I'm 53 so I've a few cars. Ann Marie Napoli was so kind, and helpful. I never felt pressure, only a relaxed atmosphere where I had time to make decisions. I really went for a test drive, but since Ann Marie took the time to find a car as close as possible to the one I wanted to buy, and spent so much time going over the details of the vehicle, I am now the proud owner of a new Subaru Forrester. She was "real" and did not present the "sales pitch" that as a woman, I can really appreciate. I never felt in a any way under pressure, or intimidated, or discriminated against in any way. I have, unfortunately, felt that way in the past. I would refer anyone I knew to Ann Marie as she makes you feel so confortable in the process of a very important purchase. I can honestly say that at this point, Subaru is the only car I will ever buy again.

ClaireM

27 de abr. de 2014

John Riggio was knowledgable, helpful and did not "push" to close the sale if I was not satisfied. I felt that a fair price was negoitated for both the dealership and myself.

rich_nylen

26 de abr. de 2014

This is my first new car purchase and I had a great experience. I will definitely recommend Lester Glenn to all of my family and friends. Josh is a very nice guy, he has alot of knowledge on subaru's and answered all of my questions. Overall I had a great experience with everything.

janos2007

23 de abr. de 2014

Jack Geraghty was extremely professional and I leased a 2014 Subaru Forester-- would refer people in a heartbeat.THE other three people that I checked were top notch as well.

sgubkin

21 de abr. de 2014

great sales experience, length of time to from initial visit to driving out with new car, was fantastic. Recommend this dealer and sales group very highly! Great overall experience, including the donuts and coffee.

Bear1216

19 de abr. de 2014

Very friendly very professional not pushy it was a good experience happy with our purchase from start to end.the sales employees all were very Help full explaining the deal.Kyle and Jack I would highly recommend anyone to ask for them.

ruthiec63

17 de abr. de 2014

This was the most enjoyable purchase of a car I have ever experienced!! I did know what I was looking for BUT Jay Jackson was outstanding.He is knowledgable, friendly, personable, cared about what I was looking for and what I wanted to spend. Offered me the best deal he could and made sure I understood how everything worked in my new Crosstrek!! Mike set me up with all my paperwork and explained everything thoroughly!Thank you!! I love driving my new Subaru!

Rumadeline2

16 de abr. de 2014

I just purchased a 2014 Forester from Josh Cavalieri at Lester Glenn. Josh was thoroughly professional, extremely knowledgable and a pleasure to work with. He was very pleasant, patient, personable, efficient and accommodating. He went out of his way to make me comfortable and happy throughout the entire car buying process. I would definitely recommend Josh and Lester Glenn to all my friends and family. I really appreciate the no-pressure approach from sales and also from finance. I highly commend Josh and the dealership for the comfortable atmosphere and for making the entire process painless.

sckirch

15 de abr. de 2014

My recent trip to lester glenn suburu was a pleasant surprise. I found the whole car buying experience to be without the usual hassles that you expect when you buy a new car. Joshua and Mike were very very friendly and informative. They worked with us on what we wanted for the price we wanted to pay and even agreed to take our 2003 honda as a trade in which helped lower the price. Everything was done in a very timely manner and I would not hesitate to buy a care from them again. I love my forrester!Thank you,

liagold

12 de abr. de 2014

While looking for a quality, safe vehicle with at least some of the perks I required, I stumbled upon Lester Glenn Subaru. I traded in a BMW 325 convertible which I owned for over 10 years for a new Subaru Impreza. I must admit I was impressed with the professionalism of this dealership even though they were very busy and the dealership was under renovative-construction. A salesman Frederick Bodtmann IV came out to guide me toward an appropriate parking place and was there throughout the day to listen to what I really wanted; He brought up car after car on a day when the temperature was close to 80 degrees; He was determined to fill my requirements based upon his inventory. He tirelessly waited with me and answered all of my questions and made my purchase the closest thing to a pleasure. I have purchased and leased many cars during my lifetime, on my own, but this experience showed me how honest and straightforward Fred is. Donato Jensen was also right there to assist as needed. Hopefully this Impreza will live up to the efforts of this dealership; Coudos to you Lester Glenn for selecting such a phenomenal team. By the way, my vehicle had 3/4 perks I required at a fraction of the cost. An Awesome experience!

cspataro

11 de abr. de 2014

Every one at Lester Glenn Subaru, Toms River is very friendly and helpful in sales, service and finance. This creates a very comfortable atmosphere. This is why I did not hesitate to return to this dealership for my second Forester. Jack Geraghty was great. He was very patient (I had many questions and took a few test drives). He was informative and very professional.

mintseven

9 de abr. de 2014

The team at Lester Glenn Subaru was great. They all knew their stuff and were pleasant and clear. I liked that the team all had on their Subaru & Lester Glenn shirts. The place just felt 'pro.' Jack was my Sales rep and he was super. Even though I owned a Subaru previously, our first look at the car was under the hood. That, in itself, was so telling! No immediate talk of bells & whistles & trim levels. I was there to buy a car -- the Subaru brand & engine are the car! Donato & Mike handled all the financial details & paperwork. My experience was great & I would recommend this dealership. Ask for Jack. He knows cars.

Exechef123

9 de abr. de 2014

Had an absolutely horrible experience at Pine Belt 4 months ago where they ripped me off and I needed to get out of my old car. Lester Glenn have me top dollar on my trade and sold me the WRX I wanted at $800 under msrp (pine belt wanted 2,000 over msrp) and they included a bunch of extras ( all weather mats, wheel locks, cargo net) where as pine belt when confronted about overcharging me for my last subaru their answer was " well you signed the contract and their is nothing we can do" so totally recommend Lester Glenn Subaru honest no bull people buy from them.

plevy0307

5 de abr. de 2014

The entire experience was a pleasure from my first exploration visit to ringing the bell at our purchase. Jack Gehrity is great. Friendly, patient, informative, helpful and hardworking. His finance manager Mike was equally as good. I look forward to a continued relationship with these people and if my needs should include a car in the future they would be my first stop. Jack puts the word professional back into a car purchasing experience.

yelazary

3 de abr. de 2014

From the moment I walked into the showroom, I was greeted by Joshua and felt like I was going to be taken care of without any worries and hassles. I told him what I wanted and how much I wanted to spend, and he and John were able to work with me without the hassle and the haggle. I walked out within a decent amount of time, with my new leased Subaru Legacy within my budget.

mrieder

29 de mar. de 2014

I purchased a Subaru Forester today. It is my first Subaru. Josh was our salesman. He was friendly and competent. His main concern was that we were pleased with our purchase. I look forward to driving my new Forester for many years. Thanks Josh!

Subie1952

29 de mar. de 2014

Dealt with Jack Geraghty from the beginning. He was very nice and from the beginning, thank God, was not one of those pushy salespeople. I've been in sales for over 30 years and I hate it when I am talking to another salesmen who doesn't listen and respect the customer wishes. I told Jack I was looking between the Mazda CX 5 and the Forrester. Jack pointed out the differences, but never once bad mouth the competitor. I decided to buy the Forrester and I am one happy Subie Owner.Jack is a great asset to your Company!!!!Tom Patterson

sfdi_47

27 de mar. de 2014

I went in to Lester Glenn to purchase my eighth Subaru with a high mileage, but otherwise clean Subaru Forester and next to no money extra, only a single months payment. As I mentioned this is my eighth Subaru, seven of them from Lester Glenn, so I know a lot of people there.Finding my usual salesman John had retired, so I spoke with my favorite Service Rep, Kathy Ottmer and she suggested Ann Marie Napoli who was new to the dealership but was an experienced sales person. Ann Marie was friendly and ready to do business. She showed me several vehicles to help me get one I could afford. Then she helped me put a deal together, talking to her boss, John to get me a deal we both could live with. I was not two-faced or rushed to close one time. John fought to get me a payment I could afford and we did a deal.Generally, the most annoying part of the business of buying a car is the money part. Mike their F&I guy was not only pleasant and efficient, he explained everything and reduced a trying time to a brief pleasantness.Not only did I get a great deal, nearly 20% off the MSRP, but a got a great Outback too. And then Ann Marie spent over an hour when I am certain she just wanted to go home, making sure I knew how to operate my new car and all its features. If you wonder why I keep going back to LG, stop by at LG Subaru one time and see if you dont go back.

Angela6161

26 de mar. de 2014

Had such a great experience - dealing with Ryan Hickman was like dealing with family! Very knowledgable about the vehicles he offered - spent considerable time with me after I purchased my car.

jkalamaras

16 de mar. de 2014

Josh was great to work with, he answered all our questions. We were contacted to bring our 2012 Subaru in for early trade in on a lease. We did and Josh got us into a 2014 and we were able to get the payment alittle lower than they were. I would totally recommend this dealership. I have never had any issues with anyone here including the service dept. when I come in for work on my car. Thank you.

GlennAnthony

13 de mar. de 2014

The above named gentlemen treated us with respect and were very knowledgeable and polite during the entire purchasing experience which lasted about 4 hours. We would not hesitate to recommend this Subaru dealership to any of our family members or friends in the future. It was well-worth the drive down to Tom's River from Bryn Mawr, PA. We love our new car and wish all of the staff members at Lester Glenn and very happy and healthy spring & summer season.

brittanypawlowski14

8 de mar. de 2014

The staff that helped me get into my subaru was amazing. They were alll very nice and helpful in anyway they could be in getting into the subaru i had picked out. They had great manners and seemed they really enjoyed what they do. It was great to walk into a car dealership and feel comfortable buying a vehicle. i gave this rating the highest i could give because i feel they truly deserved it. Best car dealership i have ever been too, they truly go above and beyond! Thank u guys!

bmueller929

7 de mar. de 2014

The salesman Josh was excellent. Very friendly and attentive. Would absolutely recommend this dealer to a friend and I would definitely buy another car here in the future.

BFarber

6 de mar. de 2014

I gave this dealership a great rating across the board because I feel they deserve it. From the minute I walked into the dealership we were treated with respect. The entire experience was a pleasure. Even after the sale, even though he did not have to, Jack spent time with us, showing us videos and explaining the safety features on the cars. Everyone at the dealership was professional, kind and respectful. I will (and have been already) referring friends to this dealership. I look forward to my first service visit so that I can see everyone again.

tcrowell34

24 de feb. de 2014

My wife and I recently leased a 2014 Subaru Forester from Lester Glenn Subaru. Jack Geraghty was a great help. He is a young and knowledgeable salesman. My wife and I both appreciated that he could tell us everything about the Forester. He was very upfront about pricing and walked us through the process step by step. It was President's Day weekend and the store was very busy, but Jack took the time to make sure we were comfortable with our choice.It was a really good experience.

Belleski

18 de feb. de 2014

Josh Cavalieri is awesome!! Love this guy!! Very knowledgable on all makes & models. Kind and very patient. Will recommend him to anyone looking to purchase a car!!!

cschmidt56

15 de feb. de 2014

All the staff at Lester Glenn are very customer oriented and do everything they can to make you feel welcome and comfortable. Jay Jackson was very thorough in showing the vehicle we were interested in and very knowledgeable about the features of the vehicles. We were especially impressed by the extra details he provide about the features, the warranties and operation of the vehicle. The videos that were shown initially after we test drove the car were very informative and impressive. I was very pleased with the pricing of the vehicle since it came below our expected price from research.

snowroxy1124

13 de feb. de 2014

I had such a great experience at Subaru went in to trade in my 09 wrx for a 2014 wrx was in and out in 2 hours.. Great price.. Jay was awesome .. Very honest and straight out.. Knows a lot about cars, and is very funny! Donato is a cool dude and made it all come together. I really appreciate them making this happen.. I recommend everyone to go and buy a Subaru here =) great people to deal with! Thanks again jay!!! =)

carollindstrom

11 de feb. de 2014

Josh was very knowledable and friendly. He was very clear and concise in his explanation of the cars features. He was very helpful in all the aspects of the sale. The entire experience was very comfortable.Respectfully, Carol Lindstrom

Gmcgo

11 de feb. de 2014

We purchased our car through the Costco Auto Program and were very pleased with the entire experience; from the first contact via phone, through meeting with the sales rep Josh and sales manager and financial managers. All were knowledgeable, friendly and extremely helpful.

rshellock

10 de feb. de 2014

Very pleasant experience. Went thru the Costco system and there was no haggling involved. They present you with a price and that is what you pay, end of story. Having been an educated consumer, I know it was a good price. Our salesman, Jack was well informed about the Outback we purchased. He took his time and went over all the electrocic funtions in great detail. The car was cleaned up, gased up and ready to go in a timely manor. I would highly recomend this dealer.

erangela

9 de feb. de 2014

i had a very good experience with the dealership but i think the whole process took too long, but we made a very good deal and am very happy with the car.

contentment

8 de feb. de 2014

Extra time to get things accomplished these days is hard to come by. It was helpful to be able to shop from home.Stacy was helpful in giving me information on different vehicles, setting up an appointment and providing contacts at the showroom.Upon arrival at the showroom I was greeted by the salesman Jack who then informed Donato that I had arrived for my appointment. Donato and I spoke briefly. He had been informed by Stacy what I was interested in, my background info and what I expected from the dealership at this meeting. Donato was helpful and then had Jack Geraghty assist me in getting what I was looking for.Jack and I took a test drive. Jack, being a well informed sales person, went over everything about the Outback that I was interested in. Jack and I worked out a deal with a minimal amount of time or involvement from his managers etc. Jack is good to work with and I would look to work with him again when in need of another vehicle. This is my third vehicle purchase from this dealer group. They collectivly and consistently have provided an overall good experience.

PamCole

8 de feb. de 2014

First car purchase in 7 years. Experience was great. No one was pushy and I didn't feel intimidated at all. I bought what I wanted in a very good time-frame. Entire transaction was only 31/2 hours. Thank you so much for your professionalism. Josh has a wonderful personality and I would gladly recommend him to my friends.

amfrench1

8 de feb. de 2014

Josh is the best. He's extremely knowledgeable and friendly. Incredibly professional. Not at all pushy. He made a daunting experience really enjoyable. I'd buy another car from him, no doubt.

metallicgray22

7 de feb. de 2014

Knowledgeable, courteous, accommodating, and unobtrusive are words I will use to describe my buying experience with Mr. Jack Geraghty. I purchased the 2014 2.5i Touring Forrester. I knew exactly what I was looking for and Jack assisted me with finding the car and reaching a mutually agreeable, fair price for the vehicle. I would absolutely recommend the dealership and Jack perspective car shoppers.

abattiste

4 de feb. de 2014

I drove a mini cooper and was trying to decide between a Mini Countryman or a Crosstek or a Outback.I was snowing and so we called to see if the dealer was open since we lived almost 45 minutes away. The person answering the phone was very nice and gave us a road report and everything.We were greeted at the door by Josh and he was with us the rest of the evening.My husband already drives a WRX and thought he knew alot about the brand since it was his second Subaru but once Josh started to give us detail about the car, he actually taught my husband a few things about his car that his previous sales person never told him.Josh was very good about letting my husband and I both test drive the cars and found us an area to drive so we could really see the safety and snow capabilities of the car. Josh made sure he answered any of our questions and tried to provide us all the information we would need to make a decision regarding picking the right car for me. Once we narrowed it down he made sure I got the right car and the right deal for me.My husband and I am have bought alot of cars and we can honestly say it was one of the better experiences from the dealer in general to Josh's service and commitment. Josh told us that anything we need post purchase he is there to help and I really believe that to be true.

JLDW68

3 de feb. de 2014

Josh Cavalieri made us feel welcome from the minute he greeted us at the door, he is excellent at what he does. We visited the dealership on Janurary 31st to look at the Subaru Forester and Outback. We had been looking at other vehicles and wanted to compare them to the Subaru, a car that we had never owned before but knew people who owned them and were happy. Josh showed us those that were in the showroom and went into great detail about each one. Then, he asked what we were looking for in that type of vehilcle, found one , let us both test drive it and let us take the time to think about it, no pressure. We returned on February 1st to purchase the Outback that he showed us. We would not have returned to the dealership if we had felt any type of pressure at all. Josh knows his product and knows how to present it to a potential buyer. We would definitely recommend him to friends and family if they were looking for a car. As we said, he is an excellent salesman.One of the most important things to us, when we purchase any car, is the Service Department at the dealership. We are hoping for a great experience with Lester Glenn Subaru of Toms River.

dlefley

30 de ene. de 2014

John was a no pressure saleman who knew his stuff. They were great when negotiating a price and the Michael in finace was very helpful. Woud reccomded to anyone.

JudiBarr

26 de ene. de 2014

Josh Cavalieri was extremely knowledgeable and personable. He did not pressure me at all and was eager to answer any and all questions. It was one of the reasons I even decided to purchase our new Subaru at this dealership. I went to Lester Glenn before any other dealership because of the very good reviews online. It was further than another dealership but the ratings influenced my decision to visit there first. I was impressed also by the quick response I received online the night before by Michelle. So, with great ratings and great initial internet response, I chose to visit Lester Glenn first. Josh was a very sincere and attentive to my needs and I felt so at ease making my decision. I will say, once I got a price for the car I was interested in. I did go to the other dealership just to feel that I was not buying on impulse and investigate further. I'm glad I did because it made me appreciate the service I received from Josh even more. He, along with the finance manager made my experience of purchasing my first Subaru a no stress experience.

tc

25 de ene. de 2014

Our salesman, Josh Cavalieri, was a pleasure to work with. The sales process was low pressure, Josh reviewed the features of the car at great length and indicated he would continue to work with us after the sale. Josh will contact us when follow up service is needed and insisted we call him as questions arise with the vehicle. The price was very competitive as I had shopped several dealers in person and numerous more online. The extended warranty portion of the transaction was a little shady. This portion of the transaction was not performed by Josh. I'm confident the vehicle is "Etched" prior to the purchase. The Etching for security purposes is listed as a feature of all the various extended warranties. When we came to an agreement on the extended warranty, I asked if I would need to make an appointment for the etching and was told it was done. The etching is done on various parts of the vehicle, not the glass that can be broken. Do you think it's legit to sell a feature that already exists? The second concern with the extended warranty is the initial price that it will be offered to you at. Plans ranging from $3,736.44 to $1,813.65. Do your homework on this, I found the same plan for about 45% less....really! I was very easy to work with, knew what I wanted, cash customer as I had prearranged financing elsewhere, no trade in. As I mentioned above out salesman Josh was nice to work with. The dealership as a whole seems like a good place. I'm not familiar with the service department at this point so there is no review on that front. It has been a positive experience less the extended warranty ordeal. Do your research and know before you go!

mpezzi

16 de ene. de 2014

Josh Cavalier was very attentive, friendly, and professional. He answered all of my questions quickly and ensured the process of buying a new car was pleasant.

astoria

16 de ene. de 2014

It is with great pleasure that I share the highly positive experience my husband and I had at the Lester Glenn Subaru,Toms River, NJ dealership. Buying a new car, no matter how wonderful, is at best a bit daunting. From the moment we parked our car at the dealership, we were surprisingly and cordially greeted by both Dan Deuber and Josh Cavalieri, and it only got better. In a relaxed, inviting atmosphere, Dan spoke with us and then turned us over to the highly capable Josh. Although we were interested in the Subaru Forester and had done our homework, we did have unanswered questions. Josh was incredibly helpful, knowledgeable and generous with his answers, never making us feel uncomfortable. On two occasions, he physically walked us through the car we would purchase that day, pointing out the many features. Both my husband and I felt at ease asking the most minutia of questions as Josh's patience and information never wavered. Our decision was a positive one and we did leave that day with a new car. Our experience with Lester Glenn and especially with Josh's generosity of spirit and knowledge, allows me to state that we would unhesitatingly recommend Toms River Lester Glenn Subaru - and most importantly Josh Cavalieri as their representative - to our family and/or friends. Thank you. Adrianne A. Herdman

ashleynicole0428

16 de ene. de 2014

Had a very friendly and pleasant experience at Lester Glenn Subaru of Toms River. Josh Cavaller was very friendly and pleasant to work with on getting me a new car. He made my visit very enjoyable and has continued to make sure his customer is happy with her new car.

DouglasMichaels

8 de ene. de 2014

Jack was professional and most of all knowledgeable. he helped me learn about the 2014 Crosstrek and all its features. I had brought a family member with me and Jack answered all our questions and concerns. I couldn't ask for better service when buying a car. I will definitely be recommending Lester Glenn Subaru and be returning for accessories.

lesterglenn

6 de ene. de 2014

I rated Lester Glenn Subaru dealership all 5s due to several reasons. First has to be Mr. Dan Duebar one of the most professional pleasant sales managers in the country! It wasnt so much how he treated me that impressed me the most, it was how he treated his co-workers that was awesome. Lester Glenn is known for its positive reputation for customer service and that is exactly what I received! I didnt even get to the door and Riggs opened it for me with a smile and a good afternoon! Riggs as everyone calls him was my salesman. He was enthusiastic about his job and eager to tell me everything he could about Subaru and Lester Glenn. After serving for 20 years in the military and supervising many troops I have seen both good and bad supervisors/managers. I can say with 100% certainty that they have the right people in the right places. Dan treated everyone from the car detailer, to the salesman, and the finance manager with respect and positive energy. I have bought 10 new vehicles in the past 20 years and I have never bought at the same dealership twice. I always left feeling like just like a number on the board next to some sales competition. I left Lester Glenn knowing that I will be back, and I have never said that before. We currently have 3 Vehicles in our family and two more drivers coming of age soon. I will be back to Lester Glenn for my next vehicle. Very positive experience!

voclinton

3 de ene. de 2014

Lester Glenn Subaru had the Forester 2014 in the color I wanted. They did not pressure me to take out a loan and were willing to work on the numbers for both the trade in (a Toyota Corolla) and the sale price of the vehicle. Jack was very knowledgeable about the vehicle and about cars in general. I plan to return for the free oil changes and would buy from them again.

fanfare

30 de dic. de 2013

Appreciated the low pressure, the friendliness, and the price, the speed and the explanation of the features. This is our 5th Subaru! We keep coming back for more. Nobody was pushing us to get more than what we needed. I would definitely recommend Lester Glenn Subaru! And after having purchased the Subaru Forrester, we have no regrets. We like the car very much. It's the biggest Subaru we've ever owned, and it's the one with the best gas mileage. Shows how Subaru has advanced with its technology. The list of standard features is also amazing.

mustachiobashio

27 de dic. de 2013

Our experience was great. We first went there with intentions on only test driving and getting information about Subaru's and leasing and not buying a car right away. We told them that and they were very cooperative and not pushing us like other dealerships, and instead gave us the information and knowledge we were looking for. Jack and his manager John were very helpful. We returned about a month or so later to move forward with the lease and everything went super smooth and we left with a brand new Outback! We highly recommend this dealership.

mldoner

13 de dic. de 2013

I cannot begin to say how impressed I was with the staff at Lester Glenn Subaru. They are "great people" and I loved ringing the bell to celebrate my first Subaru. I look forward to a long term relationship with Lester Glenn Subaru and its professional, friendly staff.Mary Louise Doner.

Wdamore

26 de nov. de 2013

After months of researching the vehicle we wanted we contacted Lester Glenn and Jack took us out for a test drive and showed us all the features and thoroughly explained the vehicle to us, answering any questions we had. He was very professional, friendly, and knowledgable. Dan talked to us with respect and explained the financing to us clearly, without any hidden 'secrets' as many car dealerships do. They got us the price we were looking for! Then Donato made signing the contracts very quick, yet explained everything to us so we knew what we were signing. Buying a car from Lester Glenn Subaru was the most pleasant car buying experience! Thank you to Jack, Dan, and Donato for all your help!!

ThaisMarie

15 de nov. de 2013

My salesperson was Jay Jackson. Not only did he behave as he had all the time in the world to help me, but he took a lot of time to explain all the features in the vehicle. I already knew which car I wanted to buy, and Jay made sure he found it for me. When it was time to actually buy the vehicle, he came to my home and picked me up as my husband was working, and I didn't have a ride. There are so many features on the vehicle that the next day, he once again took time to explain things to me. I had never before worked with such a patient, knowledgeable, and pleasant car salesman. This is the guy to go to!!I had been prepared to go to Lester Glenn to buy another Hyundai, but my Subaru is the best!

ElizabethAlex

12 de nov. de 2013

The BEST ,FRIENDLIEST and EASIEST car purchase ever. We are thrilled with our new Outback. The entire staff at Lester Glenn was helpful and professional. Jessica knew her facts, was prompt, and we had our deal set within minutes. A great and refreshing car buying experience. Not the typical "game playing" dealership. Real people in a welcoming setting. Thank you!

Thomas M. Mangum

16 de oct. de 2013

I can't say enough about working with John Wilson. I've bought a lot of cars in my 82 years, and I can honestly say that John was the first one to make buying fun.Tom Mangum

lchatenka

9 de oct. de 2013

Such an easy and painless buying experience at Lester Glenn Subaru with Ryan. He was honest, helpful and patient. Love my new Subaru and would definitely go back or recommend to a friend.

jdydkr

24 de sep. de 2013

This was my best experience in purchasing a car. I would highly recommend buying a new/used car at a Lester Glenn dealership and my salesperson, Joe Lieberman, was the best! Everyone at the dealership knows the value of providing great customer service.

lauramann1519

13 de sep. de 2013

The team at Lester Glenn Subaru in Toms River was friendly, respectful, and very helpful! Jack was so friendly, knowledgeable and helpful in answering all my questions and setting up a test drive for the Outback and Forester. When I decided on the Outback, Jack and Dan worked with me on pricing and my trade-in to get me to the price I could afford! Donato worked with me on financing and was also knowledgeable and friendly. Jack, Dan and Donato are a great team making the whole experience of purchasing a new Subaru Outback great! It was a pleasure doing business with them and I will highly recommend them to my friends and family!

Carolbofford

2 de sep. de 2013

I was looking for a very dependable car. I selected the Subaru. I am very happy with my selection and my over all experience was great.I just purchased this new car only a few days ago.Thanks I am sending this review for my sister she does not have computer.(Jeannette Scarangello)

lkavanagh

22 de ago. de 2013

I have to admit it was one of the best car buying experiences I've ever had. Jack Geraghty was not the typical car salesman. Although he was young he was very mature and was very professional (credit goes out to his parents!). He let us ask many questions and was very knowledgeable about Subaru's and many other cars in general. Jack even gave us a tour of the facility while we were waiting to speak to the finance manager.I would definitely recommend Jack Geraghty to future car buyers and have already told our daughter when she's ready to purchase her next Subaru to call Jack.I would also like to thank Donato Jensen (finance) for getting us through the financial process so quickly. It was a pleasure to do business with such mature young professionals.Lori & Richard Kavanagh

catlou

30 de jul. de 2013

Great experience as usual, second time dealing with Jay, Purchased my last car in 2011, Unforturnally thanks to hurricane Sandy had to go back sooner then I needed to, my car was totaled, but still able to drive it to the dealership, I couldn't believe it was still working, but the adjuster told me it was because it is a Subaru! They do well in water...I guess so!I have to say when I drove the car to Lester Glenn, I was very upset. But Jay made me feel very confortable, he knew I was going through a rough time. He worked with me and I drove out of the dealership in less then 2hours, that's a recond. I have to say everybody at the dealershipwas very kind. I tell everybody of my great experience, If your looking for a great car I recommend a Subaru. Ask for Jay he will work with you to get the best deal possilbe!Thanks Jay!!!

1arot

20 de jul. de 2013

I've leased multiple vehicles in my life, and this was hands down the WORST sales experience imaginable. We called a week ahead to get pricing, I spoke with Dan who quoted me a special they were running. At least 3x during the week someone called, very friendly, to ensure that we would be keeping our appt. We drove 40 minutes and checkbook in hand, I was ready to purchase the vehicle. Our salesperson was very inexperienced so had to keep going to speak with someone regarding the deal. He came back with a price that was far in excess of the quote. He then brought me a copy of the quote and it was what we had been told on the phone. After another few visits, Dan returns and tells us he would do us a big favor and honor this deal (which I still can't figure out how that was a favor). The catch was that I had to take the one car they had in this class, with a dent and miles on it. We asked if we could have that deal with a new car, without a dent, and his tone changed dramatically. While the salesperson had told us that new cars come in every day, and the girl on the phone told us they had tons of inventory for the car we were interested in, Dan then said we would have to wait 12-16 WEEKS! When I told him we weren't interested and this was clearly a bait and switch he started shouting at us, jumped out of his seat and really created a scene. Other sales people were actually looking at us with an expression that told me this wasn't the first time he's behaved so unprofessionally. I am still shocked about the entire experience.

Rpotts

7 de jul. de 2013

Jack was so knowledgable and friendly. He was patient in answering all of my questions and helped me get the car I wanted for a price that was close to my target (also thanks to Lonnie in the finance office). Overall, an unexpectedly easy and pleasant experience!

timmy_smith06

15 de jun. de 2013

We agreed on $19,750 for the price of a 2012, used, premium Impreza car. Ended up charging me 21,800 for car. They are selling that same car 2013, in limited for same price with 3000 mi on it.I Got duped, when returned to dealer, they couldn't help me out, or compensate with me, Colt had said it was a mistake, yet John Puglisi or Lonnie could do nothing. Criminal act.Don't go there.

worsdale

11 de jun. de 2013

John Wilson was an excellent sales representative. As someone who has purchased new vehicles for almost 40 years in dealerships throughout the United States, and four through Lester Glenn in the past ten years, I can honestly say that John and Lester Glenn Subaru are exceptional. The low pressure sales, attentive customer service and willingness to work with the customer make the entire shopping experience pleasurable. I highly recommend John and Lester Glenn Subaru.

loracmayer

7 de jun. de 2013

absolutely awesome experience from the minute I walked through the door to the time I left .took the time to answer all my questions and things I didn't even think about very helpful I would definitely recommend them to anyone wishing to purchase a vehicle. Above and beyond my expectations ....Thanks

ziggyz123

5 de jun. de 2013

We have purchased many cars in the past, and this staff, by far, was the best!!! all the names above were great. will pass this along to all my friends

johnpatrick12

31 de may. de 2013

Bob Sweeney and the team at Subaru worked tirelessly to help me get into a New Legacy. They could have just said no but they didn't. Great work, I truly appreciate it.

Kelc655

24 de may. de 2013

I recently purchased a Subaru Outback from this dealership. It was a great experience from the moment I walked in the door. My salesman, Jay Jackson was very knowledgable about the car I wanted to purchase . I was also looking to trade in a Forrester. Jay was very friendly and professional as was his manager Dan. I was allowed to take the car for an extended test drive so I was positive I wanted to purchase it. The entire transaction, from trade in to purchase was stress free!!!

jonesy311c

23 de abr. de 2013

Bought my 2013 Outback last month and love it. Had a great experience at Lester Glenn Subaru. Wish dealing with the banks was this simple! Everyone was friendly and knowledgeable about the vehicles.

farleylea

18 de abr. de 2013

Our experience with the Lester Glenn personnel was magnificent. From the sales person, ( John Wilson) to the service department, (Kathy)It was a "Home Run." The people we dealt with were friendly, knowledgeable, sincere, and HAPPY. They worked with us every step of the way to be sure we were totally satisfied. We would, and have recommended Lester Glenn tofriends and family.

tomwg

3 de abr. de 2013

I have purchased three vehicles and leased one from this dealership in the past year. The lease (a 2013 forester) and latest sale (2014 forester) was because we lost 2 Subaru's to the super storm Sandy, a 2013 forester and a 2012 Impreza. After purchasing my 2013 forester from Lester Glenn in September 2012, I knew wright where to go. I called Adam Krauser and explained that we lost both our cars to Sandy. He asked how he could help, genuine concern. He told me to go see John Puglisi when we were ready. We went to dealership in November. John and Colt were very helpful, exploring all options. They spent hours with us. We ended up leasing a 2013 Forester for my wife, a great deal. Not only did they gives us a great deal they also helped us get $500.00 in Sandy relief from Subaru Corp. I expressed to John and Colt that I had heard about the 2014 foresters and wanted to wait for them. Again they explored all options as to what would be best for us. I ended up getting a used 2005 outback sedan, great shape it still drove like a new car. They called me as soon as they got the 2014 Foresters in. I went to the dealership in March and got a great deal on my 2014 Forester. I got to meet Adam, who thanked me for my loyalty. I thanked him for all he and his team did for us during a trying time. I would never go to a different dealership then Lester Glenn. The honesty and genuine concern they showed us, I've never seen at any other dealer I've ever dealt with. They have earned my trust and loyalty.

kiransharma

22 de mar. de 2013

I had a great experience at this dealership. Stacy was my initial point of contact and she was very polite and helpful in setting up my appointment. Everybody at the dealership was very friendly, courteous and helpful. Although my negotiation with Jack and Dan went long about the car which I wanted to buy, but hey! negotiation is an inevitable part of car purchasing process.Dan was great throughout this experience. Lonnie really gave me good advice on financing the vehicle and was very helpful. Jack was very enthusiastic and extremely helpful. I will say without any hesitation that Jack will do his best to get you the Subaru you want. So whenever you go to this dealership just ask for Jack.

colgate

13 de mar. de 2013

My husband and myself went to Lester Glenn Subaru to lease a 2013 Subaru Forester. The salesman who helped us was Bobby Sweeney, an excellent salesmen. I gave the dealer such a great rating because we were given excellent service by all involved in the transacton. Thank you for all your help. Al and Joyce Baragona

Joemon

11 de mar. de 2013

I had a great experience at Lester Glenn! The whole staff was more than helpful and I was driving away in my new car in a very short period of time!

ScottIkuss

18 de feb. de 2013

UPDATE 2/28/2013: After the dealership was provided with my review (before its posting), I (finally) received my deposit back. The check was dated 12/31/2012, leaving me only a few weeks before it would be void as it would be >90 days old. I'm not sure why the date on the check wasn't the date it was written out or if this is standard procedure. Additionally, there was what looked like a heart drawn on the check; I wasn't sure what this was supposed to mean, but thought it worth mentioning as I don't think it would be unreasonable for one to interpret this as petty behavior on the part of the dealership given the circumstances. In any event, I was hoping for a little more professionalism out of the staff, and I don't think I should have had to resort to posting about my experience here to have my query/request addressed when I gave the dealership multiple opportunities to solve the problem.----------------- BEGIN ORIGINAL POST-------------------I placed an order for a 2013 WRX Sti on 10/20/2012 since the dealer did not have the color I wanted on the lot. I left a $500 deposit to secure the order on the same day and left. After ~1 month, I was able to locate the exact car I had ordered on another dealer's lot and purchased it. I tried to contact my sales person (Jay Jackson) via phone and email several times, leaving messages with the calls, and didn't have a call returned for several days/a week. I also left a message for the sales manager with the receptionist, regarding canceling the order, and received no answer from this either. When my call was returned, I spoke with Jay about canceling the order and he was very personable and said he understood the situation. He promised to refund my deposit via check and that I should expect the check to arrive in 1-2weeks. Because the process was so amicable, I offered to post that the car would be available shortly on a large STi message board full of people looking for dealerships with inventory.12/15/2012 - Almost a month had passed and I still hadn't received the refund I was promised. I made several phone calls and sent several emails to Jay and never received any sort of response.1/5/2013 - I drove the 1 hour and 45 minutes down to the dealership to find out what was going on with the refund. I spoke with Luke Albrink and explained the situation. I explained that I understand that mistakes can be made and things get lost in the shuffle, but that I needed to know why I hadn't received the refund yet. He asked me for my sale documents, which I had, and said that the accounting dept. had left for the day, but that he would personally follow up with them the following Monday and get back to me. He said they weren't in the business of keeping deposits once the deal was dead and that he wasn't sure what had happened. I received a call from Jay the following week confirming that the accounting dept was going to mail out the check that that i should see it in 1-2 weeks.1/21/2013 - No check & more attempts to contact Jay (he was never available to actually answer the phone and I had to leave messages either with the receptionist or on VM) went unanswered.Present - I have neither received a check nor received a phone call/email response to my repeated attempts to figure out what is going on.Cliff Notes: I placed an order and subsequently had to cancel. It has been 4 months since then and I have not received my deposit back despite SEVERAL reassurances that "the check was in the mail".

aszczepa

13 de ene. de 2013

I've been looking into cars for while. I know i wanted a Subaru Impreza but i wasn't sure on the color, model, and interior. I started visiting numerous dealerships in my local area and narrowed it down to what i exactly wanted. However, most dealerships didn't take what i wanted into consideration. They kept trying to sell me another color or lower interior package or something with a lot more accessories than what i wanted. Every time i walked out of a dealership it was with a massive migraine and a dreading of visiting another. However, my dad proposed we go to Lester Glen in Toms River. I am from Woodbridge and Toms River was about an hour drive for me. I said sure why not, it couldn't hurt. Upon walking into the dealership we were greeted by a nice man who introduced myself as Colt. From there Colt listened to everything we had to say & started to lead us to the inventory of car they had. Colt knew i was looking for a dark grey Impreza and that is exactly what he brought me too. We drove down to the extra lot where my car was fresh off the truck. I was able to put the next 6 miles on my future car. This car was everything i was looking for. It had all the accessories i wanted without anything more. Colt never tried to up sell me on numerous other accessories they could add into the car. He understood this is what i wanted. Colt was able to get my the price I wanted & even a lower monthly payment i anticipated! He continuously made sure my parent and myself we comfortable and offered refreshments & candy. Colt drafted up the initial paperwork to get the buying process started. He set us up with the financial person and waited patiently until we were done with him too. Colt took my future car to be detailed and ready to take home.When financing the car i thought the process was going to be painful but they were completely understanding which i will be eternally grateful for because without their understanding i wouldn't have been able to purchase this car. I had extra money coming in but didn't have it at that exact moment. They were able to take the down payment i currently had, held onto my car until i was able to get the rest. A couple days later when i had the rest i was than able to take my car home. Because of their understanding about my down payment i was able to get lower monthly payments that i could afford.Lester Glen is the best dealership i have ever been to. They didn't pressure me into making any purchase. They didn't try to up sell me a car with more accessories or a different model entirely. Colt was patient, understanding, knowledgeable and answered every question my parents and i had. The financial people were patient & understanding of my down payment situation. This was the first dealership i didn't want to run away from or walk out with a massive migraine. Colt's friendliness, experience, and willing to go the extra mile for you is what sold me. He got me the best price for my car and how i wanted my car. He stayed with my parents and myself every step of the way making sure we had everything we needed and if there was anything else he could do. Before Colt at Lester Glen i was dreading the day i would have to actually purchase a car. However, I couldn't have imagine my car buying process going any better than it did at Lester Glen with Colt.

vardon1

9 de ene. de 2013

They are very unproffesional and are not up front with you. We cancelled services on the car and they had told us they would refund the money in 45 days it is now five months and we haven't recieved our refund. They have very bad bussiness practices. I WILL NOT RECOMMENT TO ANYONE!!!!!!

kfhankinsjr

5 de ene. de 2013

John Wilson was a straight shooter and made the deal work for my budget right from the start. There was no negotiating or re-negotionating. He was very knowledgeable of the the car I was interested in purchasing and answered all the questions that I had. This was the easiest car purchase I ever made. I also have to commend Lonnie Sherry as well for moving the paperwork along so quickly after the sale was completed with John Wilson. He was also very knowledgeable of the purchase options and answered any questions I had. I would definately send anyone there who is interested in purchasing a Subaru - this group knows their stuff and will make a deal that works for you.

MegC

3 de ene. de 2013

Even though the dealership was very busy on New Year's Eve day, Colt and Lonnie treated me like they had all the time in the world to answer my questions and help me with my purchase. I had spent the better part of a week e-mailing with Stacy Myers, who was courteous and helpful, informing me of inventory and hours, holding my hand every step of the way. Colt found the vehicle I was interested in and we were on a test drive within about 5 minutes of my arrival at the dealership. I was treated with respect and felt that everyone went out of their way to be helpful - all the way through the purchase process and the ringing of the bell :) There was no pressure, no haggling, and everything was super smooth. I can't say enough great things about the dealership and staff at Lester Glenn Subaru.

JoeMarch

2 de ene. de 2013

I went into Lester Glenn Subaru after already being at another Subaru dealer that was unable to help me whatsoever. I knew what car I wanted and a price range that I could do however, issues with credit kept me from purchasing a vehicle that day. Two and a half weeks later they were able to work with the cost in order to accommodate me financially, and they even held the exact car I wanted until the day I came in to purchase it. They did whatever they could to get me the car I wanted at a price I could afford with the credit I had, which wasn't much seeing as I am just a student. Phenomenal experience, and everybody looking for a new car should visit this dealership.

mjroman318

27 de dic. de 2012

DO NOT GO TO LESTER GLENN! I was treated with nothing but disrespect by both the associate and the manager that I dealt with. I am in my 20's and was treated like a child. They acted as though it did not matter what I had said- that it was going to be their way or no way. They wouldn't even negotiate! When I told them what I was trying to accomplish, the manager basically laughed at me and told me that NOBODY could get me out of my trade and into the car I wanted. They didn't offer any other explanation than that. So I left and made my way over to Pine Belt Subaru. It was worth the drive and I left with EXACTLY what I wanted. If you ever think about needing a new or used vehicle- avoid the Lester Glenn dealerships! They are nothing but scammers.

Shelpatel86

22 de dic. de 2012

Colt was great and made our experience with Suburu so nice!! He really helped us get a great deal and was very friendly and honest.

inrms

18 de dic. de 2012

colt was friendly and polite and answered all my questions came with me on my test drive explained how to use my cell phone in my car and showed my how to enter my phone numbers colt was great

carleecarew

14 de dic. de 2012

They made my first car buying experience much more pleasant than I had expected. They were friendly, knowledgeable, and helpful. They helped me sort through the different models and packages so I ended up with exactly the car I wanted. There was plenty of selection to choose from, and I was very happy with my final choice.

kcritelli

12 de dic. de 2012

I bought a new Impreza from this dealership in August and unfortunately, it was totaled in Hurricane Sandy. After I knew for sure that I was going to need a new car, I didn't even bother looking at another dealership. The customer service, product and overall experience at Lester Glenn and the quality of the Subaru car immediately brought me back for another car. I dealt with Colt on both occasions and had a great experience with him. I would absolutely recommend this dealership to a friend, which I already have. A co-worker of mine also recently bought a new Subaru from Colt and Lester Glenn.

1skier

4 de dic. de 2012

I came in to buy a used subaru. Car was sold as i pulled into the dealership.John came outside to greet me and tell me the bad news. After talking and looking at other used cars i asked about a new subaru forester. John and I worked out a deal and i left a HAPPY SUBARU OWNER.Before I left, I had to see Lonnie for the finanical paper work.On this day 11/24/12 they must have sold at least 5 cars while i was there.Needless to say Lonnie was way behind with the paper work as he was alone that day.He apoligized for the wait, and though he had other people waiting he took the time to go over all the details of the lease.John also defined what CUSTOMER SERVICE is all about.I forgot to remove my easy pass unit from my trade. Called John on monday and explained what happened. He said he had it put away and since we live close to each other, would meet me to save me a 45/minute trip one way.He is not just my salesman, he is also my FRIEND.C. MILLER

Rcatania15

3 de dic. de 2012

Colt stayed past closing to come up with a deal and make sure we were happy.. Over the span of two days he spent Atleast 4 hours with us.. He kept us entertained and didn't make us feel discouraged.. He was honest, and kept his word and we got what we wanted.. We walked out with a great car for a gray deal!! Visit Colt!!!

Lillianeleanor

29 de nov. de 2012

My husband and I visited Lester Glenn Subaru in Toms River to look at and possibly buy a Legacy. We had seen one on the internet in their stock and wanted to see that particular Legacy. We were greeted in the parking area by Colt Tomlinson who was carrying 2 umbrellas since it was raining when we arrived. He ushered us inside and we began discussing what was available. After several attempts, we were able to locate the particular car that we were interested in seeing. Colt was very helpful in tracking down and retrieving that particular car from one of their many storage areas.Lonnie Sherry was very efficient in filling out the paper work and explaining the various options for paying for the vehicle. Both of the staff w/whom we worked were very professional, courteous, and knowledgeable. We are enjoying driving our new Legacy.

RyanGiberson

26 de nov. de 2012

LG Subaru makes for a no-pressure, relaxed purchase experience. No gimmicks, no non-sense, just straight forward professionalism. They made a great effort to satisfy me when it came time to talk dollars and cents. I am a very particular buyer; I came in knowing exactly what I wanted and what I wanted to pay for it. Jack took all my insanity in stride, and overall I was very pleased with his knowledge, courtesy, and professionalism. Jack is a car enthusiast like myself, and having someone you KNOW isn't just "talking the talk" goes a long way with me, as it should for every car buyer. Overall, A+ at LG and for Jack as well. Don't take my word for it, go in and ask for Jack, you might be pleasantly surprised.

robi

26 de nov. de 2012

Had a great experience with the dealership. There was no pressure, no hype. John treated me and my wife with respect, didn't try to 'sell' me. Let me ask lots of dumb questions, while staying long past the scheduled closing time. At the end of the day, I had my Forester, and I paid what I think is a fair price. I'd recommend JW and the dealership anytime.

JOEGB

23 de nov. de 2012

I had courteous and friendly service as well as well as getting a great price- better deals than from AAA OR COSTCO. There was no haggling and in general a better than expected expierience

poco

20 de nov. de 2012

Colt was very knowledgeable and helpful. He explained every aspect of the vehicle inside and out. He was patient and answered all of my questions. He made the deal possible.

A1Kill3

20 de nov. de 2012

I wasn't planning on buying a car when i walked in but the service was great and i left with one. Very friendly atmosphere, great car, and good pricing.

Pittgilman

19 de nov. de 2012

Colt kicked butt and for me a great deal and a great trade in on my old car. Excellent all around service and speedy too!

tomd0223

18 de nov. de 2012

My Daughter bought a new Subaru Forester from these guys. The whole experience was fantastic. Now, this is coming from a person who has had some pretty bad experiences in my lifetime with car dealers. I wasn't looking forward to going to a dealer, but almost right from the very beginning, I felt comfortable. Not that usual feeling of impending doom. Our salesman was Colt Tomlinson and our finance manager was Luke Albrink. Two really nice guys who did their best to make the whole process as pleasant as possible. Tom

jackie bormann

18 de nov. de 2012

i am very pleased with my experence at lester glenn subaru. colt tomlinson was very helpful and pleasant. i am looking forward to driving my new subaru and dealing with thier service dep't. i love my red car. jackie bormann

xNikki222007x

17 de nov. de 2012

I leased a new Subaru Forrester today and it was the best experience I've ever had at a car dealership. Luke and Colt were extremely friendly and helpful-they made the whole experience fast and easy. I'm very happy with my new car and will gladly recommend the dealership and Luke and Colt to everyone I know who are looking for new cars. Thanks again! -Nicole DeBrango

wp1054

17 de nov. de 2012

After browsing the lot for a bit, we were greeted at the door by Luke, who welcomed us and introduced us to Colt. Colt was great representative of the company, he made the entire process feel relaxing and comfortable. We test drove a few cars, and didn't feel rushed or pressured at all. We ended up buying a great car at a great price, and he even brought us some food while we were waiting for the finance manager, Lonnie. He was excellent, explaining our options clearly and working through our paperwork very efficiently. All in all, my wife and I were extremely satisfied with our experience and will definitely recommend Lester Glenn Subaru.

achikofsky

15 de nov. de 2012

Thanks to hurricane Sandy I had to have my loved 2008 Forrester totaled. The staff at Lester Glenn, especially Mike Crisanti,were incredibly kind, friendly, and helpful, turning a bad problem into a seamless pleasant one. I got a fair deal and am now driving my third Subaru, a new Crosstrek. They get a 10 and an outstanding in my book!

njbryan4

15 de nov. de 2012

On monday november 12th my wife and i went to test drive the new crosstrek. initally we stopped at the lakewood pinebelt subaru dealership where we were treated like fresh meat and left feeling insulted and agravated. we had purchased two vehicles from the lester glenn dealerships before and were so happy with the service that we decided to stop at the toms river lester glenn subaru. after being treated extreamly well from the salesman (Donato) we were sold on the crosstrek. we were then treated great by our finance assosiate (Luke). all in all we are happy to say that we are members of the lester glenn family of dealerships and have and will continue to let everyone looking to buy a car of our experiences with these great dealerships and will be purchasing our future vehicles from lester glenn

SEXYMAMA0729

15 de nov. de 2012

John is a hard working salemen. He take proud in assisting everyone that he comes into contact with. I felt that the Lord placed me at Lester Glenn for the assists of John Wilson salemen.

shmoogie

13 de nov. de 2012

Prior to the summer my parents had an old Mercedes Benz that myself and siblings wanted to have them sell or trade in for a new vehicle. I asked them to look for a Subaru Forester and contact me if they like the vehicle. They stopped by the Lester Glenn Subaru and were met by Colt. Colt showed them several models that the dealership had and my parents decided that they liked a white Premium Forester. Colt was very patient and worked carefully to make sure my parents got the right deal. After speaking with Colt my parents contacted me and asked if I would drive down to speak to Colt and review the offer that was presented to my parents. Much to my surprise the deal offered to my parents was extremely competitive with NO hidden surprises. My parents leased their New Forester that day and are extremely pleased and happy with their decision.Because of Colt's honesty and hard work with my parents, we decided to give him a call regarding a second Subaru. I spoke to Colt about what we were looking for and what we wanted to pay for the 2013 Impreza. Colt told me that he will do whatever he could to make the deal happen. He returned my call promptly with several vehicles in stock and with the deal we were looking for. We drove from Hawthorne, NJ which is 80+ miles north of Toms River to lease my daughter's 2013 Subaru Impreza because of Colt's hard work and honesty.I would personally recommend Lester Glenn Subaru to anyone who is looking to lease or purchase a New vehicle. The staff is extremely professional and work hard to please their customers!John Dotday

Mpfaff77

11 de nov. de 2012

The entire team was very nice and the experience was quick and easy. We got the car we wanted at the price we wanted. Donato was great to deal with.

bloomer5142

9 de nov. de 2012

My girlfriend and I came in specifically to look for a new car on a late Thursday afternoon. We met with John and after a test drive, we knew that the car was for us. At 11:30 at night, way past closing time, we had a new car. John took us through the process with the vibe of a an old friend, rather than the dreaded "used car salesman" pitch. John's knowledge was second to none, and you can tell that he truly understands the value of the phrase "one happy customer". A real pleasure to work with.Lonnie was also very attentive and made sure we understood all of the financing options and making sure nothing went unnoticed. Doing so in a manner that was brought down to simple terms made it even better.I would recommend anyone to use Lester Glen Subaru for their next vehicle purchase. With the care and attention that we received, I can't think of a more pleasurable experience.Thank you again!-MB

kapperbaby

7 de nov. de 2012

I was a pleasure having Jack as my sales rep. He was thorough without being pushy in any way. He knew the inventory and made sure I was pleased with my selection. The financing department made the process easy and quick. I would recommend Jack and Lester Glenn Subaru to anyone in the process of looking for a car. This is my 3rd Subaru and in the future I would only deal with Lester Glenn.

ekcjal

21 de oct. de 2012

Upon walking into this dealership i was greeted with respect and the upmost professionalism. This dealership had such an unique way of selling a car, they asked us what was important to us in this vehilce since it was for our daughter going to college. It took many hours and visits, however, Colt and John never seemed to be concerned if we were not going to purchase a vehicle or not, they always answered all our questions while not trying to sell the vechile or options that were not needed. When we finally decided to purchase the vehicle Colt and John sat with us and went over every line item. They made this experience for my daughter such a pleasure that she asked why so many people complain about buying a car. When the car arrived they had balloons all around the car took a picture of us like we are a new part of their family. We finished this process sitting with Lonnie the Finance Manager who also explained (but never pushed) extented warranties. He was very organized and prepared so this went smoothly and quickly. I have purchased many different cars and I have never been more satisfied with a dealership. Yes i will recommend them to all, and i will buy my next vehicle there.

linnieg

8 de oct. de 2012

I had just decided to look for a car and stopped at Lester Glenn. I had no idea of what I wanted. John Wilson came out to talk to me, and the rest was history!! John is very personable and knows his cars! He listened to my needs and he and the staff worked very hard to get me the financing and the price that fit my needs. I could not have had a better experience in buying a car as I had with Lester Glenn Subaru. Everyone there made me feel welcome.I would recommend this dealership to anyone.

james.a.jablonski

20 de sep. de 2012

I had a great experience at Lester Glenn Subaru. Even after my sale Colt returned some items left in my trade in personally to my parents house. He also overnighted my plates to me as I am in the military and had to move across the country immediately after my purchase. There was no pressure to buy here and I love my new impreza!

MikeSubaruJacket

19 de sep. de 2012

Great dealership, utilizing great employees. Donato Jensen and Lonnie Sherry were very professional and throughly answered all of my questions. The deal was seamless, with no tricks.The entire transaction was very impressive. Just a nice, professional event. I wold highly recommend anyone looking for a Subaru to see Donato.

torgelfi

17 de sep. de 2012

John Wilson and the team at Lester Glenn were helpful from the moment i stepped on the lot. John made sure all my questions were answered and I had all the details needed before any decision was made. A great experience.

Indirak

16 de sep. de 2012

My experience buying a 2013 subaru forester at Lester Glenn was excellent. Mr. Jay Jackson and Mr. Luke Albrink were extremely professional, friendly, attentive and knowledgable. When I walked in to Lester Glenn Subaru dealership in Toms River it was clean and the atmoshphere was very comfortable. Mr. Jay Jackson and Mr. Luke Albrink were great in helping me to find the right car, as well as, making the process as comfortable and quick as possible. I highly recommend Lester Glenn Subaru in Toms River, and I definitely will encourage family and friends to buy a car at this dealership.

cjw6450

15 de sep. de 2012

We had a very positive buying experience. We love the car. We will gladly refer friends and family memebers to this dealership! Thanks so much for everything! :)

lkersh

7 de sep. de 2012

Mike Crisanti was friendly and informative. Since I went through the Costco Auto Program which is the way to go, I did not have to negotiate a price. I don't know why it took so long to get the paperwork done. Mike filled in the waiting time by going through the manual which was good. Mike even called my insurance company to add coverage for my new car. Lester Glen dealership put this sticker-like advertisement for Lester Glen on the car which I don't like. I'm sure I could pay to get it off, but why should I have to do that?

budoka61

4 de sep. de 2012

I recently purchased a new Subaru Forester from Lester Glenn Subaru. Despite the fact that I was in the process of transferring an out-of-state license, both the general sales manager and salesman (John Puglisi and Colt Tomlinson, respctively) were amazingly accomodating even when the out-of-state motor vehicle division computers were having problems. I have always hated the car-buying process kind of like a visit to a proctologist but this experience at Lester Glenn Subaru has changed my perception. My wife and I were treated with courtesy and respect, and the best part: we got a great deal on the Forester. While the process took a couple of hours due to the out-of-state computer glitch, we drove off in a wonderful new Subaru and a smile on our faces. I would recommend this dealership in a heartbeat. "Thank you" to John, Colt and Lester Glenn Subaru.

wendy arnold

1 de sep. de 2012

I purchased a Suburu in 2004 from Lester Glenn, so I was already aware of their excellent customer service. When I decided to purchase a new Subaru Forrester I visited the new showroom, and was very impressed. I found a car that I liked and went back a few days later to purchase. Michael Crisanti, the salesman who I dealt with was excellent. He explained the current incentives to me, and made the whole experience pleasurable. I would definitely recommend Lester Glenn to any of my friends who are looking to purchase a car. Thank you Michael for your help. Sincerely, Margaret Hurd

evan.greenwald.56

1 de sep. de 2012

I had been looking for a Forester with a manual transmission and Lester Glenn was the only one who had one in stock so i could test drive it. I drove around a bit with Mike and I enjoyed the car immensely, so afterwards I sat down with hin to see if we could find one somewhere with the accessories I wanted...To no avail, didn't even come close after talking with others at the dealership I was told I could order a 2013 and get the things I wanted on it....I did and I couldn't be happier with it, it drives so well, and is so responsive and fun to drive. I would definitely recommend this Dealer and Mike in particular to anyone else who would like to purchase a Subaru.

Dee Duncan

26 de ago. de 2012

The last time I purchased a car was in 1998, I was nervous about having to go through the whole car buying process. Donato was so patient and understanding. He allowed me to test drive several vehicles, taking them for extended periods of time to make sure that I was comfortable and that I was getting what I wanted. Luke was always available, helpful, friendly and knowledgeable. After choosing the car I wanted, Lonnie took over the finance part, he made it very easy to understand and immediately put me at ease. Donato, Luke and Lonnie are a great team to work with. They took care of us from the minute we entered Lester Glenn Subaru. I recommend that anyone wanting to buy a new or certified used car go see Donato, Luke and Lonnie. Thank you for making my car buying experience so great.

klaps

23 de ago. de 2012

Car shopping is one of the most stressful experiences ever. I have walked out of other dealerships due to the high pressure and shady sales representatives. So, I can honestly say that it was a pleasant surprise when I walked onto the Lester Glenn Subaru Dealership. Jay Jackson met me in the parking lot and inquired about my interests. He was very helpful in providing all of the information necessary for me to choose the right car for me without pressuring me in any way. Lester Glenn even allowed me to take the car home for an extended test drive so I would be absolutely sure that it was the right choice for me. Overall, it was a very positive experience. Thank you Jay, I appreciate your help!!

erin3000

18 de ago. de 2012

My husband and I found Lester Glenn after looking for new Subaru Foresters on CarFinder.com. We had done our homework and were pretty set on getting that particular type of car. Their online deals brought us in the door and their friendliness and no-pressure attitude sent us out the door with a new car! Luke Albrink came over to us when we walked in and brought us to their indoor showroom - which was a really nice feature since it was raining outside. Donato Jensen helped us from there. He took us for a test drive and talked over the features of the car. They were super flexible with the different options they had and changed some things on the car with no problem. After we decided to purchase the car, Lonnie Sherry talked us through the financing. Everyone was very personable and made us feel at ease. It was a great first-car-buying experience and we'll be repeat customers!

laurmarwal

18 de ago. de 2012

The worked with me to get the best possible deal for me. Even though there was an accident that took out the power & limited the dealership, they still managed to deliver quality services. Staff was very friendly, knowledgeable & apologetic for the circumstances. Would refer friends & family to this dealership.

kcritelli

15 de ago. de 2012

My wife and I went in just to look at a Subaru last week and ended up driving away in a new Impreza. We were greeted immediately by Colt, who was very friendly. Once I explained what we were looking for, Colt directed my to an Impreza and fully explained everything on the vehicle, including the great safety features. After our test drive, we began talking numbers. Colt and the entire Lester Glenn staff were very welcoming and did an amazing job at getting us the deal that worked for us, as well as making us feel as comfortable as possible during the process. The entire staff at Lester Gleann was fantastic, friendly and very professional while making us feel as though we were joining the Lester Glenn Subaru Family. I would definitely recommend this dealership highly to any friends and will buy there again in the future.

outbackguy55

1 de ago. de 2012

Third time Subaru owner here. This is the third dealership that I've done business with and they have earned me as a repeat customer. This is a brand new, state of the art full service dealership and service center. Among the best experiences I've ever had in buying a new car. Donato Jensen came out to greet me and from the start showed a warm, friendly and inviting personality. He's a young guy that is smart and passionate about his job. What I especially liked was his in-depth knowledge about his product. Too many times, I've gone to other showrooms and found that the guy that I was speaking to may have been selling another brand just days ago and knew very little about the car that I was interested in. Not the case here. Donato is a car enthusiast and it showed. He knows Subaru's in and out and gets bonus points for that. John Puglisi, the sales manager was a pleasure to deal with. These guys are customer centric and really want to work hard at earning your business. The earned my deal in under a couple of hours. Always do your homework and comparison shop, but give these guys a chance. I think you'll arrive at the same conclusion that I did. Lester Glenn's Subaru dealership is excellent. Also, had one experience with the service team for an install of XM radio. Kudo's to Cathy the service manager. She is extremely friendly, customer oriented and worked hard to make sure that I was happy with the work that was done. Don't see too many women in the role of dealership service manager but I'm sure that she earned it and knows her stuff. Congrats to Lester Glenn for hiring such a top notch team. Well done!

acortes

31 de jul. de 2012

As soon as we arrived, Colt Tomlinson greeted and worked with us the entire time. He was super friendly, helpful and understanding of my situation and what I needed. I felt extremely confident that him and Luke would find me the absolute best deal possible. They both had great patience, answered every question and couldn't have been more helpful. As things were wrapping up, Lonnie was also nothing but more than helpful through the end of the process as well. I would definitely recommend anyone I knew to buy here, and to ask for Colt.

hiimlizz

19 de jul. de 2012

I went to this dealership in the beginning of the week before my 18th birthday. As I was browsing around I was greeted by Colt, and we discussed what i wanted and he showed me the car i ended up buying. He helped me lower the price, and get my first car. without him helping me pick and letting me try them out i probably wouldnt have a car. All the employees here are very friendly& nice. I couldnt have picked a better place to purchase my new car (:

lvd

13 de jul. de 2012

Upon arriving on the Subaru lot I was greeted by Colt. He was friendly and professional. He allowed me to browse the cars without being overbearing. I appreciated his courteous attitude. Colt was knowledgable and informative answering all my questions. I was comparing 2 additional auto dealers. Colt was a major influence in my decision to purchase a Subaru Legacy. Thanks for being patient.

nbfddeb

9 de jul. de 2012

It was/is a pleasure dealing with Lester Glenn Subaru! After purchasing many new vehicles in our lifetime, this was without a doubt our best experience. Michael, Sales Representative made us feel comfortable with no pressure at all. John, Sales Manager periodically came over with a warm welcome and when it came to meeting with Lonnie, Finance Manager he continued the same professional manner. Thank you all at Lester Glenn!

missy5

6 de jul. de 2012

Everyone was extremely friendly, polite, helpful and knowledgable. Colt's knowledge of the different vehicles available was a big help in our decision to purchase/lease a new subaru outback. Luke understood our financial needs and presented us with all the options that would best suit our needs. Lonnie was patient and explained everything in detail we needed to know about leasing since this was the first time we ever leased a vehicle.

regjoe

31 de may. de 2012

I went to this dealership based on an old friendship and recomendation. For me, the dealership is over 2 hours away from my home and I pass by a few other Subaru dealerships along the way. Friendly staff, awesome sales and honest, involved sales manager and finance guys. Definately feel like family right from the start. Price is always an issue, as cars in general are the second most expensive purchase in your life. So let's call it value and YES, we worked out a great deal that provided offered a value I am happy with.

ajpiniat

25 de may. de 2012

Met with this dealership over a period of two months, while visiting six other Subaru dealerships in NJ and Orangeburg, NY and Staten Island, NY. Lester Glenn never pressured me. They were very helpful each time that I met with them (Colt Tomlinson or Luke Albrink). My experience with the Lester Glenn staff was very positive and I hope to see them again in about 8-10 months for a new Forester.

principald

21 de may. de 2012

Everyone in the dealership was positive, focused on good customer service, and was transparent. The price was fair, but no hidden costs as we moved forward. They had or would have found us the car we liked. In using the internet, the dealership placed second out of six.

hondafuji

20 de may. de 2012

Jay Jackson is a pleasure to work with. He is warm and friendly. Jay is extremely knowledgeable of the products and he tirelessly works on your behalf. It's refreshing that he didn't waste my or his time with the annoying tactic some other dealers employ in trying to sell you something they want. Jay always had time to answer all my questions. Of the more than dozen vehicle purchase, this experience is by far the best. I plan to re-visit for future purchase and will definitely recommend Jay and Lester Glenn Subaru to my friends.

adamcohenstudio

27 de abr. de 2012

Great service and Chris Del Vecchio did everything possible to seal the deal with me FIVE Stars!!!Very friendly service and extremely fast with call backs andy took the time to answer all my questions and go through the car with me.Luke was great at explaining all the financials

lftheclub

22 de abr. de 2012

Jay Jackson sold us two cars. He is a pleasure to deal with. He is friendly and always answers all our questions. He takes time with us like connecting our blue tooth. I will recommend him to all my friends and family. He is a great guy!Luke Albrink helped us with all the finances in a very friendly and helpful way. The experience was the best we ever had because he was honest and helpful in making us decide the best way to finance our car.

Amadeus69

15 de abr. de 2012

I went to Lester Glenn Subaru in search for a used Forrester to replace my 2002 Honda CRV that had over 250,000 miles. I had selected Lester Glenn since my fiance and daughter both had memorable experiences purchasing their cars at Lester Glenn dealers. I was amazed when Michael Crisanti told me that the best deal they could put together for me was a new Forrester. I was shocked!

chichi732

1 de abr. de 2012

This is my second experience in the past 6 months working with John Puglisi and Lester Glenn Subaru of Toms River and both purchases could not have went better. John and Jay Jackson were very accommodating,knowledgeable and efficient in finding the right Outback for my wife and I. I dealt with many car dealerships before and never had such great experiences as I have with this team, including Finance Manager Luke Albrink. Everything was explained to us very clearly and I never felt like I was forced into anything I did not need. Highly recommended.

amykay8

23 de mar. de 2012

I came into Lester Glenn to see about purchasing my 3rd vehicle with them. I went into the dealer knowing that buying an STI was no walk in the park with pricing and financing and of course, designing my own car. John and Michael made it happen in one day and I have ordered my STI with my own features and color. I am so excited this was able to happen. May can't come soon enough. Thank you guys!!!!!

KJOMAM

15 de mar. de 2012

I have to say John Dipalo is the nicest most honest saleman I have ever worked with. We went over what I wanted and what would be best for me. He never pressured me into anything and made himself available to me to answer any questions I had. I have recommended him to a couple of friends. Lester Glenn would be smart to do whatever they have to to make sure they keep him. He made me feel like I was a member of his family.Luke explained all the paperwork well and was very personable.

bbenson1191

4 de mar. de 2012

Everything about the deal was set up easily over the phone ahead of time and the price that we got beat the lowest price I found quoted online. We showed up at 4pm and were out of there by 5pm with our new car. Everyone was really friendly and very efficient and conscientious about the fact that we had a five month old with us. Best sales people and best dealer in New Jersey.

obrien300

29 de feb. de 2012

The sales team was very knowledgeable about the new Legacy that I purchased. I was blown away by the friendliness of the staff. There was a no pressure buying situation. I bought exactly what I wanted and cant be any happier.

dsneddon

27 de feb. de 2012

Fast, straight-forward service! The staff was incredibly helpful and friendly. I loved the fact that it was a 'no games' atmosphere. We expressed what we were looking for and they were able to meet OUR needs - not theirs. High pressure sales and tactics do not exist at this dealership, it is about the customer. When they ask for your name and what you're looking for they actually mean it, it's not a sales pitch. I would definitely return and recommend it to my friends.

Sendraak

26 de feb. de 2012

Approximately every five years, since 1973, I have purchased a new car for my family. This was by far the best purchase experience I have ever had. The staff was knowledgeable, curtious, and prepared to negotiate in a friendly, fair, and respectful manner. As a result, I received the best deal ever in almost 40 years! I will definitely be a return customer, as well as recommend this dealership to others.

millhouse

25 de feb. de 2012

I totally agree with everything that Roncavalier wrote on 2/24; this was the best car buying experience that I have had in 40 years. I was given the best price in the area and fair value for my trade; sales manager John Puglisi and salesman Jay Jackson were both great to work with. Everything was completed within 24 hours from the time that I received a quote via email from Elyse, with no pressure or other sales tactics from John, Jay or Mike in finance. The process at the dealership was extremely efficient from start to finish; I had to drive 45 miles but it was well worth it. I left almost in disbelief that buying a new Subaru could be this pleasant and easy.

Roncavalier

24 de feb. de 2012

Purchasing a new car from Lester Glenn Subaru in Toms River, NJ is by far the best car buying experience I have ever had in over 50 years of buying new cars. The manager, John Puglisi, was friendly and knowledgable and the salesman, Jay Jackson, was the same. The price I received for the new car was better than any other dealer as was the amount I was given for my trade. The entire transaction was fast and professional with zero pressure. They did exactly what they said they were going to do and never nickeled and dimed me with unexpected extras, as is the practice with other dealerships. All in all, I had a wonderful buying experience and I will recommend Lester Glenn dealerships to anyone looking for an automobile. As an added bonus, the service at Lester Glenn is second to none.

CSEAMAN

19 de feb. de 2012

VERY, VERY HELPFUL! ANWERED EVERY QUESTION I HAD IN PURCHASING THE CAR. AFTER PURCHASE STEP BY STEP ON HOW THE CAR WORKS, ETC.EXTREMELY HAPPY WITH PURCHASE AND SERVICE WITH MICHAEL SMITH. ALSO VERY HAPPY WITH FINANCING. EVERY STEP WAS EXPLAINED TO ME. NO SURPRISES!

melwheat23

17 de sep. de 2011

I knew exactly what I wanted when I drove up to Toms River. Rich helped me locate the vehicle. He was very friendly and knowledable. I've already told all my collegues and friends about my experience with Lester Glenn and Rich Festa. Thank you for helping me purchase my new car!

Jmooka

11 de sep. de 2011

I am going to be a single mother who was looking in the market for a car that would be reliable during winter and hold all the baby necessities I'll need to bring with me on all my driving adventures. Bill was a very honest and friendly sales rep. He worked with me to locate a car within my budget and needs. He knows his cars and had ideas in mind that would best suit my needs. I had a great experience car buying and when hearing horror stories from friends of mine who had recently bought a car I was thankful for my experience turned out. There was no pressure, honest answers and a sense of understanding between Bill and I. I am happy with my purchase and can't wait for my lil one to come along to enjoy the rides with me! Thanks Bill! :) Jessica McFadden

RJCavalier

21 de ago. de 2011

I emailed the Internet sales department of Lester Glenn Subaru to get a price on a new Outback. I received an immediate response from a man by the name of Kyle Henderson. The price was considerably less than any of the other Subaru dealers that I had previously spoken with so I made the 50 mile trip to Toms River, NJ to see about a purchase. I expected the quoted price to increase once I sat down with a sales rep due to unwanted dealer installed options or excessive doc fees, etc.. I also thought the dealer would try and steal my trade being the price on the new Outback was so reasonable. All in all, I expected the worse. What I actually received was the best car buying experience I have ever had in the 50 plus new cars that I have purchased over my lifetime. The sales manager, John Puglisi, could not have been nicer and the salesman assigned to me, Jason (Jay) was outstanding. Everyone in the dealership was friendly and very professional. Jay explained every detail of the new car to my wife and myself including setting up the bluetooth phone system. He must have spent 2 hours with us. We could not be happier with our car buying experience at Lester Glenn in Toms River and will recommend them for many years to come.