GigEm80

26 de sep. de 2016

We have bought 5 vehicles from this dealership and had great customer service with each vehicle purchase. John Mahaffey is our salesman and has given the greatest service we could ask for and been extremely helpful each time. He makes the whole process fun and easy. We couldn't be happier and have recommended him and the dealership often. It's great to have an honest dealership to work with and be happy about your car buying process!

PrincessLeah

20 de sep. de 2016

I came in to trade my 2008 eclipse w/a mailer on my hand saying that they can buy my car for $5000. This associate at Mitsubishi dealership Gerardo did a GREAT job assist us, showing us our options, he's awesome and Michael S. is very friendly and b'coz of that..I came out buying a new Mitsubishi Outlander Sport 2016. I would highly recommend them to my friends and co-workers! Again, thank you..I will miss my eclipse, but I'll surely love my new car!!!

Richard Dupree

19 de sep. de 2016

The team of Deno, Gerardo and Aaron were most impressive. I purchased a new car on a day that was very busy at the dealership. In spite of the situation the team continued to keep me informed which makes one feel important. They continued to be caring the whole time and answered any questions I had. I had my wife with me and she recently had purchased a vehicle from another dealership and commented, "these people are head and shoulders above those she dealt with before".

Sbperryman

8 de sep. de 2016

This was the best car-buying experience I've ever had from start to finish. Our Sales rep, Zane, was a nice young man and easy to work with. He followed up on all our questions and concerns and was always pleasant, not pushy or obnoxious like some others we have dealt with. And we worked with Ralph in the finance department and he didn't put pressure on us with a lot of extras. He found us a great rate for our loan and the comprehensive coverage was about half the price of what other coverages we explored. We left there feeling great about our purchase and about our awesome experience there. I would highly recommend this dealership to anyone looking for a new or pre owned car.

Richard Mendez

7 de sep. de 2016

Gerardo was great. He is very knowledgeable and cares about what he does. You can tell he really wants to take care of customers. He gets to know your needs before he starts showing you any cars. I recommend you go see Gerardo for a great deal.

Clint Swindell of Levisville Autoplex is great

29 de ago. de 2016

Clint Swindell was very easy to work with. Answered all questions, was patient with me, showed me anything I wanted too. Didn't pre-judge my appearance on what I wanted to buy. Very curteous. Friendly, just an all round nice guy. In fact, everyone there was polite and nice. I know it's their job, but it didn't feel forced. Felt like that actually cared. Bought pre-owned and getting two things fixed, got me in right away. Will buy from them again.

Mike Dormire

28 de ago. de 2016

We had a wonderful experience. Our sales person Michael Simmons had a terrific attitude and great energy. We found exactly what we wanted at the price we were looking for but, more importantly an attitude that we were pleased to be around. I would definitely buy more cars from Michael in the future, I hope he stays around for a long time.

Michelle Padron

22 de ago. de 2016

My husband and I went in after deciding to trade in my vehicle for a newer car. We had found a car that was in our price range and brought the paperwork we had found for it on-line. They had no problem letting me test drive the Outlander Sport. While we test drove they evaluated my trade. We returned back to start the negotiations...This is the part I was personally dreading. I must say it went much more smoothly than I had expected. They came to me with my trade value and the car price and laid out their offer. We told them what we wanted to pay out the door. Gerardo took that price to his GM and when he came out he gave me a second offer. We stood pretty firm. The GM came out and in less then 30 minutes we had a new car at a very fair price. Gerardo did a excellent job of conveying our needs to the management and we were able to come to a deal very quickly with no pressure or headache.

spiderwebb123

21 de ago. de 2016

Everyone was very friendly and knew what they were doing! Michael was always kind, fast, and didn't try to sell us on every little thing! He was very personal but also quite the business man! We found a car we loved and he helped us get it fast!!!

KatBanguero21

8 de ago. de 2016

So, I've never been a Mitsubishi girl before but my best friend said that they had real nice compact SUVs which were exactly what I was looking for. Upon arrival I was impressed with the variety of choices. I was greeted by Frank and he listened thoroughly to my situation and really did his best to help me find a car that fit my likes as well as my needs. He did let me test drive and when I sat in the car, I knew I made the right. Thank you to all the people there who were nice and professional. It truly makes a difference.

Jeniel

6 de ago. de 2016

Sean Dyer he was an awesome salesman he was very patient with us and helped us out tremendously taking his time and everything to help us and he was willing to help with anything that needed to be done very great personality

K. and J. Bright

31 de jul. de 2016

Visited this dealership following an internet deal. Car was available (no bait and switch) and priced as advertised (no surprise extra fees). Every staff member was friendly, courteous and professional. Our salesman, Gerardo Garvalena, was the absolute best possible person you could wish to work with. He went the extra mile more than once and much more than he needed to. Negotiations were pleasantly quick and with very little need to haggle - no low balling, totally transparent. Financing, warranty and paperwork was done in less than 20 minutes.We were so impressed and pleased with our experience that we decided to not only buy the car we came for, but to buy a second car we saw available as well. We could not be more satisfied or happy with our new cars or the experience buying them. This dealership, and Mr. Garvalena in particular, are the very best anyone is ever going to find. I will definitely be coming back, and I will advise everyone I know to come here first.

ayleen tijerina

28 de jul. de 2016

Gerardo''s customer service is exceptional, I have received nothing but the best! He gets to know you and really tries to get you into a ride that fits your needs. He did not pressure into purchasing the vehicle and goes above and beyond to help you out I have a 2014 Mirage but needed more space and Gerardo got me into a brand new 2016 Outlander which I absolutely love! I plan on trading in the 2014 for another Mitsu later, can't wait to see what he will have for me

Nursenikki01

28 de jul. de 2016

This dealership was fabulous...went to the Hurst Location! Fast friendly not pushy and my sales man was Sean! This was my second encounter with him as I am a repeat buyer! He is committed to exceeding the expectations of his customers, and did everything possible to ensure that I was completely satisfied. the finance manger, John was friendly but most of all helpful and will get you the best rates! Love my new car and grateful for these two!

Beth

27 de jul. de 2016

No pressure yet super helpful and pleasant. Sean bends over backwards to get a good deal and makes it a fun experience! Also his beard is awesome.

rbuccino

27 de jul. de 2016

great service from the moment we walked in the door. Michael was a great help, and ended up getting me a loaded new car for the same price I was expecting to pay for a used one. Overall perfect buying experience

Ehernandez85

23 de jul. de 2016

We purchased an Outlander Sport on Friday. Service was great and most of the work was done before we arrived. Michael was very attentive and knowledgable. On Saturday we came back and purchased an Outlander GT. Again all the work was done upfront. Finance was also knowledgable. We would definitely come back and buy again. Great dealership and service.

Raj898

20 de jul. de 2016

Frank was great, he did everything he could to make sure I got a good car within my budget. He was very knowledgeable and curtious. He made sure I was informed every step of the process. Great experience!

zarcher

16 de jul. de 2016

Bought a 2014 Mercedes G63 from the guys at Lewisville Autoplex. Jeff and Breece were outstanding guys to deal with and the G is in excellent condition. Thanks so much! I highly recommend these folks and will buy from again!

Shea BROWN

16 de jul. de 2016

Our family came to visit Hurst and got the pleasure of meeting Sean Dyer and Eugene Garcia. These guys were the best. The gave us facts about the cars we were interested in. They also gave true customer service that was a pleasure for the entire family. We didn't purchase today but would definitely purchase here first because of the great experience. Kudos to the Hurst dealership for having great guys that created a great experience for our family.

Mirage

14 de jul. de 2016

Easy process! Michael was great! The finance department worked with us and got the best rate! Highly recommend these guys!! Go see the family at Lewisville Mitsubishi!

KayC

5 de jul. de 2016

My husband and I enjoyed meeting and working with Sean. Very knowledgeable and personable! Took the time to Explain the many differences of two cars we were contemplating. Great asset to your company!

Tcsawyer13

30 de jun. de 2016

A break from your typical car salesman. With all their "snake in the grass" methods and Michael Simmons gave us that break. Standup Salesmen

Eric

27 de jun. de 2016

Went in on a Thursday and bought a new Outlander on a Saturday. Service was quick and easy. Would highly recommend this dealership

Kelseyfroning

26 de jun. de 2016

Great experience in and out faster then any other dealership. Thank you for making this as stress free as possible

Wsv

24 de jun. de 2016

Sean is an asset and I will buy from him again in the future wish all dealers worked like this location. Buy from Sean

Jessicav5

24 de jun. de 2016

Sean was very personable and took great care of us. He came highly recommended by friends and I will continue to recommend him to everyone I know.

Mirage.Donna

4 de jun. de 2016

Michael Dean, and Aaron were so kind and caring with me and my situation. Being a widow brings with it the challenge of making your life decisions alone. They were very good to me.

lgoodman7

4 de jun. de 2016

This is my second Mitsubishi and the third time I've purchased a car from Lewisville Mitsubishi. Their service is outstanding and they make the whole process quick and easy. Everyone here including my salesman Michael Simmons are the best.

S2RT

1 de jun. de 2016

Excellent the service, friendly staff with a great attitude. I would recommend anyone interested in a mitsubishi vehicle to come to this location for a great deal

sadlerfamily

28 de may. de 2016

We already own an Outlander that we purchased in 2014 from Michael Simmons at the Lewisville location. My husband is in need of a car. He enjoys driving mine, so decided to test drive a new model. Michael graciously helped us again and showed us the updates and told us the new features. We are impressed with the new model and plan to return later to continue talking with Michael about purchasing another Outlander from him. We highly recommend both Michael and Lewisville Mitsubishi.

Rodney B.

26 de may. de 2016

The GM called me and took ownership of a problem I had with the service manger in the service department and work was done as expected

Carolyn Sue Taylor

20 de may. de 2016

I have bought many cars over time and this by far has been the best experience of all my car buying experiences. Alejandro is a salesman every car dealer owner, wishes they had on their team. The financing was even an enjoyable experience. I bought a 2004 Lexus and I am loving driving my new used car. When I am ready to buy another one I will definitely be going back. It is nice to see customer service with car dealerships is not dead and the ability to treat women as serious car buyers is definitely more than just a possibility. Thank you!

Tabbie33

19 de may. de 2016

This is my second vehicle to purchase from Lewisville Mitsubishi. As usual Michael asks questions to see want I want and goes from there. Always explains everything that's going on and goes out and beyond to answer any questions. Always a simple process, even Ricky Clark in finance goes the extra mile and explains everything in my contract and also gives me knowledge to take with me with my next car buying experience. I will continue to only come to Lewisville Mitsubishi to purchase any future cars and will highly recommend to all my friends and family!

John Utley

15 de may. de 2016

We have received nothing but excellent attention and service from everyone at this dealership. I have been a mitsubishi customer for many years and have dealt with several different dealerships but none compare to the friendly, courteous and accommodating service received here.

Deborah

10 de may. de 2016

Jeremy provided excellent customer service, keeping me updated every step of the way. He coordinated the logistics for shipping our new car to Colorado and picking up our trade in. The whole process was seamless and easy.

Mitsu2010

9 de may. de 2016

I was very satisfied with the service and the sales staff members were very professional and courteous. I would highly recommend Lewisville Mitsubishi, to anyone looking for a new car.

TimWS6

5 de may. de 2016

I'm currently moving toward my third vehicle purchase with Sean as my salesman. I'm a repeat customer because of his excellent service and the overall service and pricing at Lewisville Mitsubishi.

Tylerloobus

4 de may. de 2016

Sean was amazing. This has been the best car buying experience of my life. I will plan on doing business again here in the future.

2Blessed2stress

27 de abr. de 2016

I stopped by for an oil change and bumped in to Sean. He was very friendly and knowledgeable of the cars. He didn't make me feel pressured and made me believe I was in the best hands here at Mitsubishi Lewisville. I trusted he had my best interest at heart. I would recommend him to family and friends.

Bookemdano

27 de abr. de 2016

If you want to buy a new car with no hassles. Hate buying a new car. It's always a pain the xxx to sit around! Go here. Ask for Micheal Simmons

invertedlonestar

26 de abr. de 2016

I'm from Odessa, Texas and I've made the drive twice now out here to Lewisville Mitsubishi to purchase my second Evo!! Coming from West Texas out here to Lewisville proves how dedicated and proficient the sales team is in taking care of you.. When it comes to Mitsubishi, the choice is clear....make the drive out, it's totally worth it!!

Khaarma

25 de abr. de 2016

Sis knew what she wanted, but it had a ding & scratch. No problem. They're gonna get that fixed & her rate & payments are what she expected. Everyone was friendly & helpful, particularly Sean.

Lisa&Marc

23 de abr. de 2016

Guys are awesome and not pushy. Very helpful and courteous!!! Reason we came in was for a service and with the help of Sean walked out with a new car.

Southman

22 de abr. de 2016

I have purchased 5 vehicles from them over the years. They have a knowledgeable staff that goes above and beyond to assure you get the best deal and are 100 percent satisfied.

Lovemymitsu16

21 de abr. de 2016

Went to the dealership with a mail offer that they sent me. I will be honest I was quite a bit skeptical about the whole thing. To my surprise not only did they do what the voucher said, we were able to get two brand new cars with a great warranty for the price that I budgeted for. I am a Lewisville Mitsubishi fan! Great job guys. Thanks for dealing straight.

mac 707

21 de abr. de 2016

bought a used hellcat -Easy process took my trade ins (2) ! They have more in stock now if you can convince your spouse HA ! Looking at inventory all the time.

Joelwiersum86

31 de mar. de 2016

Sean took great care of me and the whole sale process was a breeze. This is how car buying should be! Will recommend highly to friends.

Avv28

28 de mar. de 2016

An Outlander was not on my radar for car shopping. A friend said he knew the Baum family and said I should take a look. The reveiws on Edmunds.com said that it was a step down from a Toyota or Honda, that it had slow acceleration and lower resale value. But buyers seemed to love the Outlander. I made an appointment with Mike, who found me what I wanted, he was not able to make the appointment but got me to John and Brendan! I test drove and the acceleration is what I need (not a racecar driver) and I will drive this car till the wheels fall off. Two hours later I was approved, no sales pitches and none of the other dreaded car sales shopping stuff. Came back Friday to speak with finance and sign. Have had it for 3 days and am happy with the decision. Delightful car experience!

FFEMT

25 de mar. de 2016

Employees were very friendly. Were very good at working with my conditions of buying a new truck. They are willing to work to find the vehicle that best fits your needs and finances.

bsmcgary

22 de mar. de 2016

Fastest and most friendly car purchase I've ever had. Thanks to a great salesmen and finance associate, would definitely recommend this location to others, and they will be the first I go to on my next purchase.

valmarbak

19 de mar. de 2016

Our experience with your dealership and salesmen was a great experience. Both Sean Dyar and Michael Simmons were a pleasure to work with in every way. They went over and above to accommodate us to be sure we were completely satisfied!

ahmadmilhem

19 de mar. de 2016

I feel lied to and tricked by my sales consultant, Lewis Gines. He is a friend of mine who knew i was looking for a car. He told me to come in and see him. Little did i know this was part of a trick to where i couldn't return the car. Apparently in texas if you approach the dealer they don't have to take your car back. Even though he brought a previous car to my house first that didn't count and the financing advisor, Ralph, was quick to tell me "you lost your money deal with it". That is unprofessional and just plain scummy. I will never go there for a car again.

shift2drift38

18 de mar. de 2016

Huge thank you to Michael Simmons for being in constant contact with updates and a game plan to get me in the Lancer I had been searching for for months. Patience was key as some things take time but he was on the phone anytime I needed a question answered. If he couldnt call that very moment, I was responded to by a text letting me know he'd be in touch. Also a shout out to Aaron and Ralph for making this deal happen. How they got me done took some work, and I know it wasn't easy. I will be taking my car here for the 10k mile services even though its 4 hours away, they have earned me for life. Thanks guys!!

Sebastien

17 de mar. de 2016

As friendly, open, and honest as it gets. I've bought two cars here. they've always kept me within my budget, offered me as good of a value in my trade in as anywhere else, always made me feel welcome.

c.ashley1983

16 de mar. de 2016

Michael Simmons is very knowledgeable about the make and model I was intrest ed in and wasn't pushy which is refreshing when making an important purchase. I was dreading the car buying process and I am relieved that I decided to come to Lewisville Mitsubishi.

Tyler13

11 de mar. de 2016

Me and my wife were working with Sean Dyar, great guy, he set us up with 2 new mirages silver and black 0 down and minimized my wife's monthly payments, he was friendly and treated us like family, my wife is pregnant and he took extra precautions to aid her since she didn't have the car she was trading at the store, overall experience was kickass, highly recommended

RobertTX

10 de mar. de 2016

I go into each new car purchase expecting a battle. Whether through initial negotiations or at the dealership. Let me say how pleasantly surprised I am to report that neither was necessary while purchasing at Lewisville Mitsubishi! Prior to the test drive I worked directly with John Mahaffey. I found John to be calm, collected and reasonable as we negotiated a deal which made sense. Upon arrival, I met Michael Simmons. Michael is easy and quick to connect with. An all around great guy! He was also extremely knowledgeable about the cars / value proposition of buying a Mitsubishi. In closing, what you can expect is staff that clearly know one another, work well together & most importantly take the take time to know you and your needs. Instead of closed door rumbling and sales floor team huddles, you are far more likely to experience a comfortable environment while sharing an occasional laugh or two with a member of the Lewisville Mitsubishi staff; as you complete your purchase (and feel good about it)!

Countrygal007

10 de mar. de 2016

Sean went over everything about the car and I am a first time buyer and didn't think I could get approved and he made it happen . It was the best experience and I will be back again !

Ohwowmelody

13 de feb. de 2016

Very informed regarding the car we were looking at. He helped us decide on the right car for us! Never felt hurried or pushed to purchase

Lsmith

12 de feb. de 2016

I pulled through the lot to just look when I met Sean. I explained what I was looking for and my budget. Sean gave me a call back in days to say he located the truck I wanted. With a few modifications it would be exactly what I wanted. Sean got me a great trade in deal and the shop did a great job too. Sean went out of his way to give me what I wanted and got me a great truck and a great deal. Sean still checks in with me to see if I'm still happy with my purchase. Sean is the best!

BossDaddyYourMomma

12 de feb. de 2016

This dealership was recommended to me... More specifically, one salesman rather than the dealership itself. Skeptical at first (I mean, it IS a car dealership and the reputation of dealership salesmen is rather... Low? <-- trying to be nice!) but Mr. Ayer was of a much higher caliber than I had expected. Quick, fast, efficient... But most importantly, honest. Which I greatly appreciated. Would I buy another car from here? Only if Mr. Ayer was my salesman.

SJCC

11 de feb. de 2016

Sean is by far their best salesman and goes out of his way to find you exactly what you're looking for. He's very sweet, attentive, and knowledgeable about all the cars and easy to work with. He doesn't use pressure tactics and makes the car buying experience pleasant. You won't be disappointed if you buy a car from him, he'll always go the extra mile for his customers. I have referered several friends to him and they have all loved him too and I'll certainly be a repeat customer of his.

SNichols

10 de feb. de 2016

I was looking for a newer sports car and as a woman do not get respected, even though I know a lot about cars and have driven sports cars all my life, but this was not the case at Lewisville Autoplex. Sean Dyer, my salesman was super awesome. He treated me with respect and he showed me several cars. I absolutely love the 2010 Chevrolet Camaro SS he showed me. It was very pleasurable and absolutely the easiest car I have ever traded for and bought. He was even very reasonable on my trade in.

Mondragon84

10 de feb. de 2016

Audi S4 is always been my dream car. Today i had the opportunity to do a test drive it and maaaan I fault even more in love with this car. Sean Dyar made this dream happened. Procees was Super easy and fast . I drove here in a Dodge Neon Srt-4. Thanks to Sean im driving home in my dream car :)

Carrollton drover

10 de feb. de 2016

Wasn't that impressed with the panamera until the salesman showed me what it could do. Awesome made me want it had to have this one

Hilo24

2 de ene. de 2016

Gave good no haggle price on 2014 model. They gave fair price on trade in(that never happens)called ahead, so I was only there an hour. Fair financing and just overall low stress and friendly. I picked this place because I had my Mitsubishi serviced here a while back and was impressed how nice all the people were.

OutLancer Sport

22 de dic. de 2015

In June 2014, my wife and I came in looking at the outlander sport just for fun on a Saturday night. We ended up leaving with two new cars. A year and a half later, I decided to trade in my manual transmission lancer for an automatic but had a very strict budget. I came to Travis and John because they took such great care of my wife and me last time and he remembered me by name, and worked tirelessly to get me a car that I wanted for the price that I needed. I am definitely a customer for life!

amg_5678

18 de nov. de 2015

Absolutely terrible. 0 stars. The used manager David Baum is a liar and totally disrespectful. He's not going anywhere since it's Daddy's dealership! (try working in the real world) LOL. He wouldn't go lower on price because 'that's what they had in the car' then a week later they lowered the price and said the same lie. They finally made a deal with me, I moved my work schedule to fly out there, they took my credit card number for deposits, started financing applications with my bank and then surprise, they sold the car to someone on ebay or some other auction site (for the price I was offering them for 3 months!! HAHA), and said they can't do business with me because it will hurt their feedback!! Guess what, here's your bad feedback. Waste of time. The only reputable person there is Terry who will actually pick up the phone and answer emails.

happy

30 de sep. de 2015

I've never written a review about a dealership/salesperson before, but I felt compelled to today. We walked into Lewisville Autoplex, apprehensive about buying a pre-owned vehicle. Luckily we were greeted by Sean, who was so congenial and easy to talk to. He answered every one of our questions (and we had a lot of them). Sean was very knowledgeable, and we really liked his no-pressure attitude. We really appreciated his sense of humor too.We couldn't have asked for a better experience and will be return customers. And we will recommend Sean to others!

Happy Car Buyer

19 de sep. de 2015

I recently purchased a vehicle from Lewisville Mitsubishi. My experience was by far the best I have ever had. I worked with Mike Simmons and his approach to the process was not the typical car salesman's process. He was one of the most laid-back car salesman I have come across, absolutely no high pressure sales tactics. I was in and out of the dealership with my new vehicle in under two hours. After I had signed the paperwork I did another walk around of the vehicle and saw that there was a imperfection on the bumper. I let Mike know about the imperfection and he scheduled to have his bodywork contractor redo the bumper for me. It looks amazing, no sign of the imperfection at all. I was really impressed with his and the dealership's follow through. I would recommend them to anyone. Thank you again for all your help!!!!

Scuba girl

13 de sep. de 2015

I appreciated the no pressure approach to this sales experience. Michael was knowledgable and listened to what I wanted and did not try to up sell.

anniemae

12 de sep. de 2015

I have loved my 2014 Outlander for the year and a half that I have driven it! When I saw that the new body was unveiled on the 2016 model, I couldn't wait to see if it was really going to be that much better. I came in on a Saturday afternoon, told Michael everything that I loved about the '14 and what I wish it had. He showed me all the updates on the '16 and I fell in love. He was very thorough and showed many different styles that might fit what I wanted. He even showed me a '15 that would have been very budget friendly. He was not pushy, just very informative. Ryan worked everything sothat it would fit into the budget that I needed. I now have exactly the car that I want and feel like I was treated courteously and fairly.

lancer2

1 de sep. de 2015

My husband and I have dealt with plenty of dealerships and this one by far has provided the most painless, quick experience yet! My husband bought his first Lancer back in 2008 and had a wonderful experience with the dealership ... when looking to trade in for a brand new model - we called them and told them exactly what we were looking for. We live over 45 minutes away from this dealership and explained our situation - Told Michael what we wanted, what price range, and that we had been BS'd too many times to drive all the way out there to play games - Michael did all the leg work and got us exactly what we wanted. He had us in and out of there within an hour and we drove off with the car we wanted. Very knowledgeable, nice and professional!

Mysfam

25 de ago. de 2015

Strong customer service. Down to earth. Made us feel very comfortable. The experience was quick and painless. Michael Simmons is great! He took his time with us and listened to our needs. He was honest with us. That goes a long way. Very impressed and satisfied; and, this will be our first stop from here on out.

sbruce77

24 de ago. de 2015

I'm a repeat customer with this dealership and I had such fantastic service 3 years ago I didn't think of going anywhere first for my next car. Michael Simmons went above and beyond, a true WOW type of employee, which we use in the hospitality industry for going above and beyond and wowing your customer. From the friendliness, willingness to help get me where I needed to be, I knew within the first 15 minutes I'd be driving home with another new car from this location. I'll recommend everyone I know here. I encountered a few other employees, who also were smiling, up beat, engaging and great senses of humor (which I find extremely important in service). This is my second outlander and third Mitsubishi. Just all around GREAT cars! Can't wait to come back next week and get a second car for the hubby.

fivestarholly

19 de ago. de 2015

I've been in the market for a small SUV and had never considered buying a Mitsubishi until I drove the Outlander and the Outlander Sport. For the money, you get a lot of car! Today, I ended up buying the larger Outlander and am so glad I gave my business to Lewisville Mitsubishi. My father and I had visited quite a few dealerships and test drive lots of cars, but this dealership had the most follow through and professionalism compared to even the "high end dealerships." We really enjoyed working with Ryan Miller and Michael Simmons. Even after I was sold, Michael Simmons was quite knowledgeable and took his time explaining all the features and benefits of my new car which I greatly appreciated. I would recommend this dealership to anyone looking to buy a Mitsubishi!

anniemae

15 de ago. de 2015

Wow! Where do I start? I now own 2 Mitsubishi Outlanders (2007 and 2015) because the car simply fits me and my family's traveling needs. Smooth ride, great gas mileage, and safe. My car buying experience was hassle free. Michael, extremely knowledgeable about the Outlander and a owner of one himself, understood what I needed and did not disappoint. We close the deal within a reasonable amount of time. It was truly a pleasure to work with Michael. I give him a Grade A+ for professionalism and customer service. For this reason, I highly recommend Michael if you are considering purchasing a Mitsubishi vehicle. Also, major kudos for the dealership for employing such high quality associates. I'm always greeted by a friendly staff who are extremely efficient at what they do and love what they do. Totally refreshing!

rosebud26

24 de jul. de 2015

what a place to buy a car. Michael Simmons was such great help. he knew all about the car.the service is awesome, they treat you like family.

Charlie

21 de jun. de 2015

Called on a truck off there used lot was told it was clean inside and out and given a vary thorough inspection. I took the 280 mile trip to find a dented scratched truck that also featured stains on the interior and that was in bad need of an alignment. After working out what was still a great deal I drove off the lot to have one of the TPS senors quit. I quickly pulled back into the lot after 30 mins or so they told me they would run the truck down and get it fixed. I waited 20 more mins before I asked why the truck hasn't moved they told me to go ahead and I could take it. Get over that obstacle and go to pick up a trailer to use to tow my car home and the trailer light plug is dead. Go back to the dealership they spend 40 mins trouble shooting. They get a tester to show that they are working now so I go back to pick up the trailer to find them again not working. Call again but this time my salesman is unreachable(10 + calls to his cell and there land line) get back to the lot and no one can find him or reach him on his phone. So I just returned the truck and now have wasted 300+ dollars on this trip.

jon8541

16 de jun. de 2015

I went to Lewisville Mitsubishi due to a recall on my Lancer and to get an oil change. I had no plans to buy a car, but I was interested in seeing the 2015 Outlander. That's when I met Travis: he was professional, honest and never made me feel pressured about buying a car. Again, I had no intentions of trading in my car. After a test drive, I was in love. Before I knew it, Travis handed me the keys to my new car! He was outstanding. I highly recommend asking for him if you're in the market for a new car, or even if you're not. Look what happened to me! Great job! -Jonathan S., Lewisville, Texas

SarahN

8 de jun. de 2015

We went in just to see what our options were, and left with a brand new car.Michael and the finance team worked hard to get what we needed in order to get us in the car we wanted.Everyone was very nice and willing to answer any questions we had.(They were also very patient with our energized and cranky 2 yr old.. :) ...)

anniemae

26 de may. de 2015

If your out looking for a new car this is the place to come. Staff is very friendly and looking to make sure comfortable while waiting for the paperwork process. I have had a Mitsubishi Outlander before and really love the car and now purchasing a new one.

sarah1987

21 de may. de 2015

I have had my fair share of dealership experiences (and I'm not even 30!) and I hate the way salesmen treat you. I had high hopes for this dealership though after reading 66 reviews on this site alone and only 2 (that's right, TWO) of them were 2 stars. ALL the rest were 5! That was new to me, I'm used to reading every other review being a negative. So I was definitely impressed! So here's where my story begins. I've been shopping for a car for about a week and been to 2 other dealerships with no success ( no call backs, the usual back and forth game, high down payments, etc). Mind you my credit isn't good but no one seemed to want to work with me. Yesterday morning (5/12/15) I was watching TV with my son about to go to work, when I got a call from Lewisville Mitsubishi out of the blue. Justin was the person on the call, saying he pulled my application from somewhere online and that I was pre-approved for a vehicle, was I still in need of one? Yes I was but was skeptical he could get anything done. He said he could work some things for me and he'd call me back. About 15 minutes later he called back saying I was approved for a loan on a 2015 Mitsubishi Mirage, when could I come in? Still being skeptical I asked him about the numbers. The monthly payments were actually really good but the deposit was what I was concerned with. He said he could work with me on it and to come in, but I had to work until 730 in the evening and they close at 8. He said that wasn't a problem and to just head over after work. All throughout the afternoon I kept emailing him voicing my worries and concerns he couldn't actually help me with getting in a car, but he reassured me he could work miracles. I went to their website and found a really cute green Mitsubishi Mirage I really liked and let him know. 730pm rolled around and my fiance, son, and I headed to Mitsubishi Lewisville. We pulled in and there was the very car I mentioned I had liked, pulled up in front. I looked it over, sat in it for 2 seconds, but wanted to go inside and talk numbers. We went in and 20 minutes later, boom I had a car!! He was so easy going as was the financing manager we dealt with (I can't remember his name, I think it was Kevin). I told him what I wanted, what I could do, he didn't question me, no back and forth games, and we were out the door in no time flat! I couldn't be more impressed or excited at the awesome experience I had with this place! The ONLY reason I didn't drive it off the lot last night was because I don't have insurance as of yet. Hoping to be driving my car home tonight! If you have bad credit, no credit or excellent credit, please PLEASE don't go anywhere else but Lewisville Mitsubishi! These guys are the best I've EVER delt with! And my wedding is in 2 days, so they made my week SO much less stressful. I LOVE YOU GUYS!!!

myb321

16 de may. de 2015

I typically don't write reviews of products I buy. Honestly I only write when I am disappointed in the service or product, and never for a Car Dealer. This was different. I worked with Michael Simmons for my Outlander purchase. He was patient, No pressure (that is huge), and genuine. I called about a car that was listed, filled out an application on line and when I got there he had the car ready out front for me to test drive at the same time he had his appraiser check my trade. When I came back from the test drive, my wife and i took 3 minutes to decide this was the car we wanted. Went above and beyond to take care of me and the finance team got me a great rate. I can't say enough good. Never expected this, This was the best buying experience I have had, bottom line..

M "Purple Lady" G

6 de may. de 2015

To be honest I wasn't a 100% going to purchase a car that day. I was just going to look and see what my options were. I am not a big fan of car salesmen because they always seem to be pushy, uptight "Know-It-Alls". They don't listen to you and try to sell you something that you don't want like all the extra add-ons. I have always felt they were more interested in making their commission then customer service. Not Michael Simmons!!! His friendly and courteous manner was a pleasant surprise. He gave me the feeling like I was talking to a neighbor not a salesman. He gave me the opportunity to share with him the car I was driving, so that he could better understand what I would want in a new car. He LISTENED!!! Once I decided, that yes I would go ahead and purchase a new car, he walked me through the process and it was very painless. I drove off the lot in a brand new Silver 2015 Mitsubishi Mirage. (now known as the "Silver Bullet") YEAH!!! But Michael's customer service didn't stop there...On my way home (which was over an hour away) I realized that I had left some important items in my trade-in. I called Michael immediately and he offered to drive them to me the next day, knowing that I had such a far drive. And that he did. He drove to my work the next day to deliver my items. He even answered a couple of questions I had about the cars functions. Michael Simmons is a great example of what a car salesman should aspire to be. Thank you Michael Simmons for a great car buying experience.

brturner

12 de abr. de 2015

I loathe going to car dealerships. I don't like the sales tactics, getting swarmed, and having some salesman follow me around the lot like a pilot fish. I was blown away this weekend. Wife's car needed to be traded in so she went in and picked one out and then sent me in to take care of the purchase. I went in mentally prepared to do battle.Then I met "Travis May". After walking around the lot for a few minutes he greets me at the door and we just talked casually about the cars, features, prices, etc. Never once tried to sell me anything. Never once pushed, urged, me to do anything. He never did the "I got to talk to my manager" car salesmen act where the go back and forth.We started working the numbers and I had flashes of when it comes time to trade in my car in a year or two. This was just so pleasant it seemed worth throwing out"What if I buy 2?"My wife and I both have 2015 Outlanders and Lewisville Mitsubishi has 2 customers that will be back next time. If Travis is there when it is time to trade in these cars, I will ask for him.I was completely blown away by this whole process form start to finish and I am a fan of this place. And this review is coming from a guy that would rather have a root canal than go to a car dealership.Lewisville Mitsubishi & Travis are light years ahead of other dealerships when it comes to making buying a car painless.Thank you Thank you Thank you!

sadlerfamily

2 de abr. de 2015

My husband and I purchased a new Mitsubishi Outlander in December from Michael Simmons. Michael was knowledgeable about the vehicle and made the buying process a pleasant experience. There was no pressure and I was blessed to get the exact car that I wanted. I have truly enjoyed driving my new Outlander. Oue daughter likes it so much she would like to purchase Outlander Sport for her next vehicle. I highly recommend Michael Simmons and the staff at Lewisville Mitsubishi to anyone who is need of a car.

molique1ha

31 de mar. de 2015

Kevin Sparger was very nice and pleasant to work with. he made my stay very warm and comfortable while i purchase a new car. He show and help me get set up on my telephone and bluetooth with out any hesitation. He was very polite and i would recommend anyone to visit Mitsubshi car dealership right here in the Lewisville metro plex. He got my payments just were i needed them and i was very pleased with.Good job Kevin

TaylorJergy

30 de mar. de 2015

Most dealerships try to squeeze out as much money from you as possible, forcing you to play the negotiating game. The amazing people at Lewisville Mitsubishi are the complete opposite. They worked with us every single step of the way to get me an amazing deal on my dream car! They were nice, amazing, friendly people who were not just trying to get the most out of my wallet, they were trying to help me leave with the car of my dreams!I couldn't recommend Lewisville Mitsubishi enough, I will be recommending them to everyone I know who needs a new car!

Larleeboy

27 de mar. de 2015

I had an excellent experience with this dealership and have been encouraging others to visit them for all their "car needs". There was no pressure, explained everything so clearly and were incredibly helpful!!

walton1130

20 de mar. de 2015

He was so nice and courteous, we ended up buying two cars! Very nice young man, with a great future ahead.We'll definitely be return customers!!!

Bitotami73

20 de mar. de 2015

I went in for a "test drive" promotion. I wasn't really car shopping, but ended up leaving with a new Mitsubishi Outlander. My sales person was Travis May, please see him if you want a car. He was helpful and there was no pressure at all. When I told him what I was willing to do, he just went with it. I was there late past close, and he still took the time to show me how to use all the features in my car, connected my Bluetooth and imported my phone contacts. The Sales Manager, Ryan Miller assisted in every way of finding my loan under the terms I was looking for and helping me finalize all of the paperwork. There was no sales pressure to add on extra warranties or things I didn't need.I am extremely satisfied with the experience!

Shelbypulley

20 de mar. de 2015

I went into Mitsubishi to trade in a car I had bought from them a year prior. They helped me tremendously with getting into a car better suited for me and I could not be happier. They were quick and very efficient and Michael made sure I got exactly what I needed!

Todd

17 de feb. de 2015

Best buying experience of any car dealership ever! We went to another dealership before this one and were treated just like any other car dealership. Justin Crews was the most fantastic salesman ever! Highly recommend!

Kaylaewing

10 de feb. de 2015

Second time buying a Mitsubishi and I am so pleased! Kevin Sparger has helped us both times and goes above and beyond each time! This last purchase was the fastest, easiest car buying experience so far! Highly recommend!

mcthrow

6 de feb. de 2015

Lewisville Mitsubishi makes buying a car easy! John Mahaffey is always a pleasure to work with. He understands the buyer's needs and works to get you the best deal possible. Michael Simmons has an extensive knowledge of the Mitsubishi product line. He was relaxed and patient when he explained the features and warranties included in our Outlander. The Service Dept. is always friendly and polite, delivering your car when they say it will be ready. Everyone at this dealership keeps their word and it is rare to find integrity like that. This is not the first vehicle that we purchased from Lewisville Mitsubishi and I can see from the other reviews that I am not the only repeat customer. Great product, Great people and Fair prices - that's what keeps us all coming back!

Veeraiah

24 de dic. de 2014

This place rips you off completely. I found a pre owned vehicle but it has a problem in the front doors. They promised that they will repair it and I proceeded with paper work (I should have waited for it fix but I trusted this dealer). Then they took the vehicle for fixing the problem. They gave me the car after keeping it for 5 days without fixing the actual problem. They started saying that we cannot fix it because it is an old and don't expected it to be new vehicle.

luisajones

17 de nov. de 2014

Michael was very knowledgeable, thorough and polite.. He certainly knows his vehicles inside and out. He answered all my questions without hesitation and made certain that I had everything I needed before I drove off in my new Outlander. He even made sure that I did not forget to take everything out of my trade-in; even the garage door opener! II most certainly would have driven off without it.It was a pleasure to deal with an individual who made me feel important and welcome. Thank you.

Writing Coach

28 de oct. de 2014

Although I purchased from another dealer, the customer service experience information, and demeanor of the sales people and finance staff at Lewisville are incredible. They made every effort to accommodate me and find me the vehicle that I wanted in spite of the fact that I did not purchase from them, I received courteous replies and well wishes that I felt were sincere and not just a business gimmick.

djjanak

25 de oct. de 2014

Sean was great, so was the owner. They are cool about everything. I will return to them in the future.

danielvstone

2 de sep. de 2014

This is the third vehicle that my family and I have purchased from Lewisville Mitsubishi, and I'm pretty positive that it won't be the last. We've always been impressed with the level of service that we receive, and the prices are right in line with what would be expected, if not less.I would HIGHLY recommend working with Lewisville Mitsubishi to ANYONE.

Mrsimpson

26 de ago. de 2014

Sean Dyer, Ricky Clark and Michael Simmons are the big 3. Honest, Understanding, Knowledgable and Hard Working. Sean is not a " buy this, but that" salesman. He talked to me and my wife about everything, not all about the car, and while listening to our concerns and needs he came up with a game plan for us showed up some options. He was honest and told us what we did and did not need for what we was looking for. He wasn't trying to up sell us and made it clear what he would do in our situation, which was cool and appreciated. After he did all he could he have the ball to Ricky Clark,the finance manager, who after receiving all our information went to work for us. Ricky is really not a finance manager but a magician of numbers. He helped us get our first car and although getting this car was a shot in the dark, after hitting a few walls and 2 hours later, Ricky once again pulled it off and stay within our requirements. Sean then introduced us to the final member of the big 3 Michael Simmons, who is the guru of the Outlanders. He explained every single little things about the car. Hooked up our phones to the bluetooth, made sure it was presentable for us and a bunch of other things. He talked as if he made the car himself. When it was all said and done, he handed us our keys, took a picture of me and my wife happy about our first NEW car together and wished us the best.If your looking for a car, new or used, as a returning customers, I highly suggest going to Autoplex and at least see what they can do for you but remember to ask for Sean Dyar, Ricky Clark and Michael Simmons.

nikkbmat

14 de ago. de 2014

I had been looking to purchase a used vehicle for quite some time with a very hard 'must haves' list, I needed a fuel efficient SUV style car since I had a long commute that was in a small budget. I really only had one day to find a vehicle so my sister and I set out to look at some dealerships well, we didn't even need to make it past the first one! Michael Simmons immediately greeted us we told him what we were in for (Outlander Sport) he quickly found us the vehicle and was able to suggest and help us find other cars that matched my needs. He was very patient with us and extremely knowledgeable about their inventory! We had a great time test driving and when it came down to me taking it home THAT day, and trading in my old car, Michael and his boss John really went above and beyond in every way possible! Look no further than Lewisville Mitsubishi for your next vehicle

Matticus

14 de ago. de 2014

To be completely honest, I was almost turned off by the idea of buying a car, when I first walked onto the lot and received a call from the Irving Mitsubishi dealer, once I told the guy on the phone I was at Lewisville, he became extremely rude, and thanked me for wasting his time. Lewisville Mitsubiahi more than made up for the behavior of the other dealership. Every single person I have dealt with from the moment I stepped onto the lot, to getting my first oil change has been absolutely amazing, every one has taken a few minutes to ask me how the car is, how I like it, and how my day is going. Seriously, there hasn't been a single person with anything less than an absolutely stunning attitude at this place. If you are looking to buy a car, this is the best place to go. Thank y'all for a great expirience.

Kevin Burke

13 de ago. de 2014

Lewisville Mitsubishi had the car we were looking for. After doing extensive research online, we drove to the lot and were greeted promptly by Michael Simmons who was pleasant and professional. We test drove the car we had our eye on and then left the lot to discuss our options. We felt no pressure whatsoever from Michael on the sale of this car. When we were ready to buy, we called Michael, explained what we needed and he quickly and courteously agreed to our terms with a smile on his face. This was, by far, one of the best car buying experiences we have ever had.

Krischom

9 de ago. de 2014

We came in looking to trade in our car for a new one. Justin and John met with us and made the whole car buying experience a very positive one! We absolutely recommend this dealership!!

Russell B

8 de ago. de 2014

We were looking for a small car with great gas mileage. Justin met us shortly after we arrived. We talked, and told him what we were looking for and he showed us the Mirage. During the test drive, he told us he was an Army veteran. My wife explained that our daughter was in the Army and returned paralyzed from the waist down, and that our son was still in the Marines. My wife and I had a hard time selecting a color, but we made a deal and bought the car that weekend. The whole experience was better than I expected. I have driven the car for about two weeks now and have gotten better gas mileage than the sticker stated that I would.

pamela.westendarp

4 de ago. de 2014

This is the best car buying experience we have ever had. The whole family worked with us and made us feel right at home, our 13 year old even had a great time. And we drove home not 1 but 2 new cars home the same day. And we where there ONLY 3 hours.Justin was awesome to work with.

lanasvt

29 de jul. de 2014

Best car buying experience - have worked extra to get things done. The salesmen was very easy to get along with and pleasant to deal with.

wrinkler

24 de jul. de 2014

I feel like both the consultant and the finance manager have worked extra to get things done. I appreciate their assistance in my purchase. Really good service.

Emily Nindorf

22 de jul. de 2014

Our experience was great... Everyone was really nice and we were not really looking to buy but they gave us an offer we couldn't refuse... The salesmen was very easy to get along with and pleasant to deal with.., We are so glad that we stopped in and we are looking forward to doing business again with them...

ccervera25

15 de jul. de 2014

Hands down, best car buying experience I've ever had. Justin did not push a car we didn't need. He gave us exactly what we were looking for! Next car will be purchased from him!!

vkarlstad

13 de jul. de 2014

We made the mistake of not owning Mitsibuishi's for a period of time. Thanks to the great service from Justin (JC) Crews and John Mahaffey we are the happy owners of his and her Mitsubishi Outlanders. The staff is friendly and makes great efforts to give you the best price from the very start. Great people with a great vehicles.

Drottler

11 de jul. de 2014

I walked into to Lewisville Mitsubishi to trade and purchase a vehicle, of course if the price was right.. I met with John and Chris , which their Customer Service went beyound what I expected from a dealership.. No pressure, no hassle, no negotiating because they made the price right. From beginning to end no pressure, just easy going ..Dealerships need to take some tips from these guys. I left another dealership in Hurst Kia which I had stayed 4 hrs. I was mentally drained when I left ... I say give me the facts, the price and we will see if that is a fit...no running back and forth or worried about what your commission will be. Leaving the Kia dealership disappointed and frustrated telling myself never another dealership !!!! Well guess what?? I went to Lewisville Mitsubishi the following week and drove off in my new 2014 Outlander Sport SE SUV . I am so excited about my new car.. I went today to have license plates put on. Fred " Service Tech " was so professional and courteous.. John walked out and said let me get the car washed for you, I was shocked , never has any dealership suggested that .. I will refer all friends and family there. They exceed in Customer Service and in today's economy that is what takes for a business to be successful ..True "Customer Service"Kudos to Lewisville Mitsubishi !!!Look forward in bringing my car for regular service ...One more thing.. I love the professional service:::: But the attire there is so cool !!!!!!!

Mattyq

12 de jun. de 2014

Alex reached out to me following an internet inquiry about an Outlander Sport I was interested in. He was very helpful in answering all of my questions and extended an invitation to come see the vehicle at my convenience. He was very engaging and knowledgeable about the vehicle and I really appreciated his no-pressure, positive demeanor. All in all, one of the best of many experiences I have had in purchasing a new car. I will definitely recommend Alex and the Lewisville Autoplex to anyone I know that is in the market for a new or used car. Props again to Alex...I hope he is valued and recognized at this dealership!

Kevsha

15 de may. de 2014

Everyone was friendly, informative, and very helpful in giving us the best possible deal on the purchase of our vehicle. I would highly recommend this dealership to friends and family.

mikedcarroll33

15 de may. de 2014

Michael Simmons greeted my wife and I with a smile and was very pleasant. I would gladly buy another vehicle from him. The finance manager, Ricky Clark made our deal easy and we were in and out in less than an hour. They also washed my wife's car that we drove to the dealership for free. By far the best experience I have ever had at any car dealership!

mycar16

13 de may. de 2014

Overall great experience dealing with Lewisville Mitsubishi! Could not ask for a better experience buying a car! Highly recommend them!Will use them in the future when looking for a car!

SteveMc

9 de may. de 2014

We were in the market for a new car and after researching on the internet, we decided that the Mitsubishi Outlander Sport SE was our vehicle of choice. I had originally chosen a dealership in Plano to visit but while looking at dealership reviews, I happened upon Lewisville Mitsubishi and their reviews were all positive, which was a great selling point for me. We decided that we would visit Lewisville Mitsubishi to see if we could possibly make a deal there. We drove from Hugo, OK to Lewisville, TX, a little over two hours and had high hopes of a great buying experience.A young salesman by the name of Michael Simmons approached us in the parking lot. Normally when a salesman approaches me I would be apprehensive and almost guarded, wary of any sales gimmicks that the salesman would try to pull. Michael put that apprehension to rest with his gentle nature and pleasant personality. He showed us several vehicles from the loaded models to the stripped down version. He carefully took note of all of our requests and wants in a new vehicle. He then said that we could go inside and that he would look for the car that had everything we wanted. He drove up a few minutes later with a vehicle that met all of our needs. It was perfect!!We then went inside to discuss the deal and after we told Michael what we were looking for as far as financing and monthly payment, he brought John Mahaffey in to talk to us. John also had a gentle nature and pleasant personality and worked hard to get us the deal that we wanted. Both Michael and John delivered that day... and we certainly appreciate them for taking the time to make us feel like we were the most important customers that ever entered the dealership. We will absolutely be repeat customers to this dealership!Thank you Michael and John for a great experience buying a great automobile... we really enjoy our Outlander Sport SE. I would recommend Lewisville Mitsubishi to all. Thanks so much!

Duf247

6 de may. de 2014

I had received a mailer asking about trading in my Dodge Caliber. I had forgotten all about it and stumbled into it with 3 days left on the deal. My wife and I went into the dealership but really did not expect to find anything at a Mitsubishi dealer. I was in the front door and out on the road in our new Outlander Sport. From door to door in less than 3 hours. No hassle and I was never made to feel like everyone did not want to do everything to get us a new car that day. I will be going back in 12 months when I trade in my other car and getting another Mitsubishi.

stubay5150

4 de may. de 2014

This was a great experience and I will continue to buy my cars at this dealership. The sales staff are exceptional and very helpful and

Zuleima00

2 de may. de 2014

My purchase experience was the "BEST" experience I have ever had. It was easy and quick, No games! I feel that Lewisville Mitsubishi is an honest dealership compared to ones I have visited and John made that happen for me. Thanks again!

dterr13

25 de abr. de 2014

Fabulous customer service, great place to buy a new car. They made the process quick and painless. I highly recommend this dealership and will be sharing their information with friends and family.

gjsevens44

25 de abr. de 2014

The dealership had a good stock of the cars I was interested in seeing. The salesman, Chris, was most helpful and attentive on both my visits. Good prices and incentives. A great place to buy a Mitsubishi!

cs1291

25 de abr. de 2014

We dislike the experience of buying cars because of the usual back & forth and game playing with the sales people at the dealerships. John and Nick worked the deal with us on our terms. We ended with the car and options we wanted and walked away feeling like we got a good deal.

alphaacademy

24 de abr. de 2014

Our family arrived late one evening wanting to just look at the cars. The sales man was very accommodating and even let us drive the cars at the late hour. We ended up purchasing an auto that night and the sales man as will as the finance person ended staying very late to finish the deal. I appreciate their willingness to get the job done.

stubruce

19 de abr. de 2014

One of the smoothest car buying experiences I have ever had. Everyone from sales associate, finance and insurance, and management were really great to deal with. They got me the terms I wanted and really expedited the process. Extremely friendly and professional staff. Will certainly recommend this dealership to others and I'll return again next time I'm in the market for another vehicle.

ElliottOrleman

18 de abr. de 2014

TL:DR = They're awesome.I've been to a lot of dealerships, looked at a test driven and looked at a lot of cars, dealt with a lot of sales people and finance managers. I've had the pleasure of doing business with some really nice dealerships, and the stress and headache of wrestling with the opposite, and the businesses that fall in between. So I have a decent amount of experience, and usually when I head to a dealership, I come prepared to get what I want or walk out. On Tuesday, April 15th, I got home from work, checked my mail, and got a little advert from Lewisville Mitsubishi. Since I had recently gone through a bankruptcy, these little flyers have been constantly plaguing my mailbox with everyone trying to be the one to get me into a high interest rate car. At first I chuckled a little, since the Mitsubishi advertisement was wanting me to trade in a previous car I no longer owned, but it had also offered a gift card for a test drive, which I already enjoyed doing, so I figured free money was worth a evening of harsh battle with a salesman.Over the past couple of months I've been hunting for a deal or some sort of setup to get out of my current(now previous) Honda CRV. Not a bad car in it's own right, but one that I hated for various reasons. The major thorn in my plans was the 4,000 dollars I was upside down on it, a shameful result of me getting taken advantage of by a less reputable dealership in the midst of my bankruptcy, when I was over stressed and panicking about my then current car getting repo'd and then having trouble getting to my new job. So I made a rash decision and a shady deal to just get some wheels. I've been regretting the CRV since.So I've been used to being flat out turned down by dealerships, which is depressing and frustrating, but not nearly as infuriating as being held hostage by a salesmen who insists he can make you a deal that is out of your price range, or so long and so packed with interest, that you feel you should be getting two cars for the price of one.I was greeted shortly after leaving my car at the Lewisville Mitsubishi lot, looking to test-drive a new Lancer in a manual transmission, slightly saddened by them informing me they didn't actually have any new ones, but they did have a used one. While riding with the Sales consultant, Gerard Panther, we started chatting, like you do. We had an actual conversation, not me listening to some rant about the features or why used might be better than new. I actually got to liking Gerard as a cool, down to earth person who's job just so happened to be at a car dealership. All by itself, a awesome sales guy is great, but only makes up a fraction of an overall dealership experience. It wasn't long after my test drive that I met with Ricky Clark, a finance manager, who wanted to run the numbers. I was very up front with Ricky, told him my situation, and the challenges that I've faced before at other dealerships. Ricky's response was practical, and most of all, honest.I can't stress this enough, the finance manager knew what he had to work with, laid it all out in front of me, and expressed confidence that with the incentives he had available, he could get me into a new 2014 Mirage. My first response was 'Eww' although I politely refrained from expressing it out loud, I wasn't thrilled with a vehicle I had never even heard of before, and what I learned quickly was that it was small, and had a small engine. Ricky offered a test drive while he sent out the requests to the banks, with Gerard once again filling in the role of riding along with me as I tried out another vehicle.I was far from sold at that point, it was getting late, and although some banks had replied, others had not. Everyone was awesome, some random guy from the service department walking by, obviously on his way to do his own thing, stopped to make sure I was being helped as I sat in a chair waiting for another step. Another manager got me some cupcakes at another point (he had offered a drink, I chose the sugar). While I was hanging around their raised room that overlooked the showroom, chatting about some previous bad experiences with someone who I believe to be the owner, while moving the process along, helping them get my payoff information for the CRV, I still wasn't 100% sold.Like I said, everyone was great, the car was even growing on me, and the deal, while not incredible due to my credit, was the best I had ever gotten from a dealership while in my position. As if seeing my continued hesitation, Ricky suggested I take the Mirage home for a day, since it was getting late, and drive it for the day, bringing it back tomorrow, making any kind of decision then. Nobody was putting any pressure on me at that point, nobody telling me that I'd be missing out if I didn't sign some deal tonight, none of them trying to stress me out with up-sells or constant retreating to their managers to 'get one more offer'. I loved the thought of having the freedom to see if the car fit my life for a day before taking a big leap and actually buying it, and the people at Lewisville Mistubishi understood that.Yes, I did bring it back the next day, having slept on it, consulted with friends and family, walking back into the dealership with a few requirements that were quickly met without haggle or hassle. I did get a different color one, so after the quick swap, an extra test drive just to make sure I liked driving a blue one instead of a white one, I told them that I wanted to buy the car, because they weren't lurking around me, pestering me to make a decision or constantly asking if I liked it or wanted to buy it. They let their product and their people sell their car, not their sales pitch.It wasn't until I was going through all the paper work with Ricky that we started talking about our cats and his love of flying, idle chit chat while I waited for them to wash my new bright blue Mirage, but I appreciated it a lot, because it was sincere. They'd already sold me the car, they could of just tossed me back out into the chairs in the showroom floor and let the TV handle my boredom, but they didn't.I love my new car, and I love my experience at Lewisville Mitsubishi, because, while it was no doubt a trip to another dealership, the staff there was more interested in being friendly and helpful, and that, in my opinion, is what sells cars.

sn

10 de abr. de 2014

While searching, I found what looked to be a great deal on a 2011 BMW 335i in Lewisville (a suburb of Dallas). I called the dealer, negotiated a price, and ended up putting a deposit down without having seen or driven the car! Luckily, the dealer had posted a video and many detailed photos. I took the bus from Austin to Dallas (about 3 hours), where one of their employees picked me up. I then test drove the car, signed the paperwork, and drove the car home. There was zero pressure to buy insurance and when I protested about the "fabric protection" charge (its a leather interior), it was immediately removed. All in all, it was a great experience. I would not hesitate to buy another car from Lewisville Mitsubishi/Lewisville Autoplex and I strongly recommend them as an honest and straightforward car dealership.

Shawn Jamros

23 de mar. de 2014

At this time I was extremely frustrated with the car buyer process after visiting 2 Dodge dealers prior to inquiring about a truck I liked at Lewisville Autoplex through cars.com. I sent an email to them and got an almost immediate response back from Terry Gray. He had this vehicle prepped and ready to go during my lunch break after I requested to see it with only few hours notice. The process was easy and with absolutely NO PRESSURE on me at any time. They gave me what I wanted for my trade and an excellent price on the purchase. I had previously worked in the automotive service industry for 17 years and know of some of the horrors that take place in sales, and this was not that AT ALL! The environment was clean and comfortable and didn't feel like the typical car dealership atmosphere. I would absolutely recommend this to anyone I know who is in the market for a car or truck purchase. This was truly a FANTASTIC BUYING EXPERIENCE!!!

Fsg_13

22 de mar. de 2014

This was my first time buying a car and I con not believe how easy they made for me !! They are absolutely amazing !! They were able to get me the car I wanted and the price I wanted, they understood my budget and worked around it. !!! Michael Simmons went absolutely out of his way and even bought is dinner !! My car shopping experience was the best !!!!

digiovannik

22 de mar. de 2014

Oh My Gosh, where do I start!! I have not bought a car in 20 years. Mine finally broke down needed something quick. I contacted Richard Pugh (friend of my husband), he in turn had Cole Price call us. I felt overwhelmed until talking to Cole. I explained my situation to him and explained that I was going to need an SUV because of my husbands disability. I want you to know that the whole transaction (until I signed the papers) was done via there website. Cole took my information and submitted it to Finance Manager Ricky Clark for pre approval. Once we had that, Cole picked out vehicles that were exactly what I asked for, I couldn't have picked it any better myself. He listened to me and my needs. He sent me several links for the vehicles. I picked a 2014 Mitsubishi Outlander Sport ES, in red which was equip perfectly!!! I got back to Cole to let him know which vehicle and he then put in the care of Alex Oglesby. Alex, cleaned the car up and DELIVERED it to my home!! Never imagined the over and above compassion from this staff!!! They made purchasing my vehicle so pleasant. I will never ever forget Richard, Cole, Alex and Ricky!! I will recommend all of my friends and family to go to them first, when they need a vehicle.

hollysoup04

16 de mar. de 2014

Working with the Lewisville Mitshubishi was a fantastic experience! We were greeted by Michael Simmons when walking onsite and he was beyond friendly and willing to assist any of our needs from the moment he met us. He and his team did whatever it took to get my husband in his dream truck all while providing exceptional customer service along the way. The entire team at Lewisville Mitsubishi are truly wonderful people and they have the best interest for you and your family in mind. I don't think I will consider another dealership to work with when it is time for me to purchase my next vehicle. I would most likely call Micheal Simmons and see if they could find the car I am looking for just to be able to work with him, Ricky in Financing and the entire staff at Lewisville Mitsubishi.

karen

7 de mar. de 2014

I had a test drive scheduled and no one called to tell me it sold. I inquired with no response.

jayco13

3 de mar. de 2014

I went to look at Mercedes 350 convertible and met with Kevin Courtney. He was one the most professional and knowledgeable car sale people i have ever dealt with. I am still considering the car i looked at and would highly recommend Kevin and this dealership. Far different from the normal scary / questionable method of other dealers !! Jay Cochran Monday, Mar 3, 2014

jennifernicole

14 de feb. de 2014

Michael Simmons and the new GM went above and beyond!!! My husband and I showed up close to closing time to look at a new Mitsubishi Outlander and they went out of their way to find what we were looking for and answer my numerous questions. They were both extremely helpful, friendly, and patient with me!! Never once did I feel uncomfortable, unwelcomed, pressured, or frustrated, which we all know often comes with trying to buy a new car. They even pulled two cars side by side for me to compare the small details between the two!! Because the car I chose had been parked under a tree and was dirty on the outside, my salesman and the GM went and personally rolled up their sleeves and washed my car in the back, while we visited with the financial representative, whom was also extremely helpful, friendly, honest, and knowledgeable. Michael S., the new GM, and our financial representative each stayed 3 hours past closing time to make sure we were completely happy and leaving Texas with the new car we hoped to find. 3 HOURS past closing!! (Evident that they were in no way pressuring and were VERY patient with me!!) We drove 2 1/2 hours to get here and we would do it again! This is by far the best car buying experience I have ever had!!! Thank you guys so much!! We appreciate you and love the car!! Thanks again for everything!!NiCole

besame21

10 de feb. de 2014

Michael was great to work with; young, excited and eager to help you get a great car! I bought used, a Nissan they happened to have, but if I were looking for a new car, I'd recommend this dealer for sure. They have a wonderfully helpful attitude, like family. Easy to work with and a pleasure to close a deal with.

draegar1970

26 de ene. de 2014

I received excellent non pushy/pressure service,with very informative and knowledgeable staff,they let you take your time to think about your choices and are patient. At no time did they seem disinterested , they also inform you of the differences in the choices that your making with the options and cost ,again without feeling rushed.

c987642

13 de ene. de 2014

Most dealerships I've visited have pushy salesmen, slow service (especially when it comes to the financing) and staff that are strictly dedicated to selling vehicles. This was not the case. I test drove two cars and thoroughly enjoyed my experience as well as the vehicle I had purchased. I am very happy that I was able to get a vehicle in one day - and I will recommend this location to others.

ang5977

11 de ene. de 2014

The entire company was wonderful, we have bought from this group twice in the past two years. June 2012 we bought a used van from Lewisville Autoplex and were very impressed with Terry, our salesman as well as the finance and managers. When we went back to get a new vehicle this time they were very good at figuring out our goal and how to accomplish that goal the best way for us. They helped us figure out almost immediately what we needed to do and sent us down the road to Mitsubishi. Every person on staff was friendly, didn't mind dealing with our 3 year old for several hours and was very understanding of our needs. We will be back for sure.

Psuesov

2 de ene. de 2014

Everyone I worked with were friendly, courteous and extremely professional. The dealership is family owned and they really make you feel like you are part of the family. I can tell they really care not only about delivering excellent customer service, but they really care about thier customers. They made my car buying experience so easy. The hardest part was deciding which awesome car I wanted to buy! I did my research before shopping and was pleasantly surprised that not only did they not insult my intelligence by bogus negotiations but they also gave me an excellent trade in value for my previous car!! I was very pleased with the financing and was surprised no one tried to pressure me into anything. My overall buying experience was amazing. I HIGHLY recommend this dealership to EVERYONE!!

twilli8100

27 de dic. de 2013

Most folks really don't like the new car purchase experience. That's a thing of the past for me. This is my fifth Mitsubishi from Lewisville Mitsubishi (we currently own 3). When looking for a new vehicle, we've tried to visit other dealers or talk over the phone with them - perhaps just to be reminded of how 'not good' that can feel. But we eventually return to Lewisville Mitsu to actually buy a vehicle. They are trustworthy, pleasant and fair. Thanks guys.

U87338

22 de dic. de 2013

John Mahaffey is absolutely the most outstanding courteous, friendly, knowledgeable and trustworthy salesman I have come across in over 30 years of purchasing vehicles. He is true to his word and places the customer first. Ray Martinez from the service department does an excellent job in listening to his customers and makes sure you get Class A service.I was a Toyota believer all my life but my loyalty is towards Mitsubishi.

RobertBanyaga

16 de dic. de 2013

These guys at Lewisville Mitsubishi are awesome! They are straight forward and very willing to work with you. They have tons of patience. They don't get defensive or rude like some other dealerships that we contacted. They willingly dealt with our bargaining requests and still gave me a the best deal on the vehicle I wanted and a generous amount on our trade in.Chris knows his vehicles very well and will definitely take great care of you. I would recommend this dealership over any of the other Mitsubishi Dealerships in the DFW area.

vaparelli

14 de dic. de 2013

I found a really nice tahoe on their website, but I lived 5 hours away and was hesitant to drive all that way and find something wrong with it. John Mahaffey took the time and sent me a lot of pictures and assured me that it was indeed good shape. After driving down there the vehicle was exactly how he desribed and it was a very smooth transaction.!!

Emdavis

12 de dic. de 2013

I had a great experience! Michael was very friendly and made sure I got everything I wanted for my car. The sales manager also popped in to make sure everything was going good. I would definitely come back again!

Brian G

14 de oct. de 2013

Very simply an enjoyable experience not commonly found while car buying. I drove over 9 hours to buy the vehicle that I wanted after talking with Michael and the guys over the phone. I received top dollar for my trade sight-unseen. The dealer was an honest, upfront and professional place that I will gladly do business with again should the situation arise. Five stars all the way!

Shawn B.

13 de oct. de 2013

Recently purchased a 2013 Jeep Wrangler Unlimited from this dealership. I was hesitant based on a couple of reviews from this website and others. Our experience was nothing short of pleasurable. There was no pressure tactics, and they allowed us to look over the vehicle very thoroughly at our own leisure. Even though we came in late in the evening, and the deal was finalized after closing time, we never had the feeling of being hurried or rushed to make the deal. The value we received for our trade in was more than fair, based on my own research, and probably sealed the sale, as I knew then I was not being taken advantage of. The Finance Manager searched diligently and found us a VERY good APR. He also laid out several payment options for us, never trying to steer us in a particular direction, but allowing us time to discuss, and settle on the option that made sense for us. As with any dealership, if you go in with your guns blazing, expecting to get a car for "free", you will be disappointed. Dealerships are in business to make a profit. If you have done the proper research on your vehicle, know what it is worth, know the market value, you can come to an agreement that makes both parties feel they got a "fair" (not free) deal. I would recommend this dealership, and I will re-visit them upon my next purchase of a vehicle.

Niemals

13 de jul. de 2013

We made an appointment to test drive a specific car several days in advance, and confirmed with Chris both online via email and via phone call that we (my entire family) were planning to come to do the test drive. My wife and I and two kids set aside our Saturday afternoon for this express purpose. He called us 45 minutes before we left to drive to the dealership and asked if 'we were still coming?' I found this odd and said yes we were, but asked him what was wrong. He then stated the car we wanted to test drive was not at Lewisville and was not ready for us to test drive. He would have to go get it in Hurst. Would we mind waiting around? Wow.

Just another customer

17 de mar. de 2013

Well, I can say is this was the best car buying experience I've had... I had to drive 250 miles to get there which was a pain but not their fault. I called and asked if they would hold the car until I got there and they didn't sell it. So a good start. We had our paperwork in order so when I got there I got the transaction complete in about 30 - 45 minutes. Car seems to be in excellent shape and was exactly what I was hoping the best case scenario would be. So In my experience I would highly recommend Lewisville Mitsubishi.

lauragambrel77

11 de mar. de 2013

Best customer service ever. We have bought over 10 cars from them and would never go anywhere else. Sales process was very easy, service department is top notch! I would highly recommend visiting their showroom!

CSI Fan

2 de nov. de 2012

Be aware of your emotions while car shopping. If you show your excitment for a car too soon, you show your hand and you will not get the best deal. Salesmen will take advantage if you show your cards. This dealer would not budge much off the price although we did get a little off. Later during the paper work process they tried to sneak in a security charge for $395.00 for VIN Etching which was never told to me up front. I made them take it off the price of the car. If they hadn't, I would have walked. I got the car I wanted but I was not comfortable with this dealer.

Julie K

5 de ago. de 2012

This was the second car we bought from Lewisville Mitsubishi. Both times they really worked with us to get a car we were happy with for a fair price. They gave us almost what our trade in was worth. They were really nice and easy to deal with, I would definetly recommend them.

spooln3

24 de may. de 2012

I used to be a loyal Lewisville Mitsu customer. I have purchased two brand new vehicles from this place and referred a number of other people to them. My fiance went in to purchase a new car, asking us to jump through hoops every step of the way. Do this, we did, sorry now do this, we did, nope do this now, over and over all the while they were trying to work a deal with the banks. We offered to put a good chunk of change down, but not all at once. We offered to put up half of 5k and the other half with in 7 days. This has been done numerous times in the past and I have done it with every car I have purchased, including the two from this dealership. The owner came back and said that since we were moving out of state and would be out of state at the time the rest of the money was due, they didnt trust us to pay the rest of the 5k. To even insinuate that your customer is going to steal your car blows my mind but to do this to a repeat customer who has purchased vehicles from you in the past is absolutely unacceptable. There are many dealerships who would love to get 5+ grand cash on a car and not insult their customers in the same breath. Will NEVER deal with these guys again, and will warn everyone I come in contact with to do the same.

sweetride

20 de ago. de 2011

had a great experience with my salesman, Shelby "Magic" Jordan. He was so nice and understanding and bought me a soda. He made us a great deal and we didn't spend much time going back and forth.

saeka

19 de ago. de 2011

I purchased a 2004 Lancer from this dealer (in part because of the Tires for Life deal they had). I had all the recommended services and oil changes done at their service department and felt good knowing they did a 27 point inspection every time I had my oil changed. Until my last oil change with them. The very next day I came out to find my tire was flat. And when putting on my spare I realized that every single tire was bald/had treads showing. The service department let me drive off the lot with the tires like this. Angry, I went back to have them change my tires on the tires for life deal, and was told I would have to wait a week for them to get the tires in. I rely far too much on my vehicle for this to be an option, so I had to take my car elsewhere to have the tires replaced and void the Tires for Life deal. Fabulous. I stopped taking my car in for service with this dealer. Fast forward to yesterday. My A/C has not been working properly, and the shop I had been taking it to gave me a quote (Compressor needed to be replaced) that was a little too steep for my college expenses. So I (illogically) decided to try the dealer again. I gave them the printed quote from my regular shop (which also had their diagnosis on it) and left it with them with the understanding they would call me with their quote. I receive a call from Oscar 5 hours later saying that, yes, the compressor needed to be replaced and that it would be $850 for generic parts and 6 hours of labor and, by the way, my suspension looks like it needs to be fixed and its $250 for each arm. I nix the suspension for the time being, and since the A/C quote was the same as my regular shop was quoting I told them to go ahead. 24 hours later they call to tell me my car is ready to pick up. When I go to pay the cashier tells me my total is $1650. Turns out Oscar failed to mention that the $850 dollars he was quoting me over the phone DID NOT INCLUDE LABOR. Kevin, the service manager tries to make things better by removing the total for the rags, washers, etc. that they charge. I appreciated the gesture, as it dropped my total down to %1500.29, but it is still almost double the max price I was willing to pay. With little else to do, I paid up. I had to unregister for my classes this semester. Thank you Lewisville Mistubishi for pushing back my date of graduation by 6 months!

bgmc44

13 de jun. de 2011

I just purchased a used 2007 Outlander from this dealership. I must say I was very satisfied with how they ran their outfit! There was no "fine print" if you know what I mean.. They were honest and upfront about everything. Dennis Goss is the guy to talk to if you decide to get a car from this dealership. I highly recommend them!

kjp0084

20 de jun. de 2010

I took my 2003 mitsubishi to the dealership for a noise it was makeing when started. Everyone was very nice and helpful but after the car being fixed for the same noise 8 diffrent times and 8 diffrent things makeing the noise. I finally took it to a freind that worked on cars and he told me it was my water pump he was right and we fixed it at his house. I paid him 300 dollars to fix it. Paid the dealership around 4,000 dollars to fix thing not broken.

Gee

25 de ene. de 2010

They omitted to tell us about the free laptop with the car deal. And when I asked the following week (they told me if I bring an extra customer, I will get one). No big deal (the laptop was probably inferior anyway)......I had leather seats put in......one of my CDs went missing......I told them.......They said, they would ask the fitters.......all the fitters denied everything....surprise surprise !.........as it was a $12 CD......

mikeydavis

21 de jul. de 2009

The free tires for life is a complete scam. We have purchased 3 Mitsubishi vehicles from this dealership (5 Mitsubishi total). In addtion to similiar pricing for the vehicles we purchased, the Free tires was an incentive to go with Lewisville Mitsubishi. We would take our vehicles in for Oil change and Tire rotation every 3k to 5k miles per Manufacture recommended specs, however, when it came time for the "FREE" tires, we were denied because you MUST rotate tires prior to 3,000 miles which is almost impossible if the car is used for College Children. I will never purchase another Mitsubishi nor will I ever get my car serviced there again.

steveandallison

21 de mar. de 2009

My husband and I purchased a 2009 Mitsubishi Outlander from Lewisville Mitsubishi. This is the second vehicle that we have purchased from them, and as far as we are concerned, we will only purchase from them. I am constantly amazed at how this dealership has made it their number 1 priority to make sure that we are completely satisfied. Not only that, but they have made it a top priority to make sure that we feel welcome each and every time we step on the property. Our salesman, Shelby, has got to be, hands down, the finest sales person we have ever dealt with, for any product. He surpasses any other. He remembers the details, he pays attention, and he appreciates the hows and the whys. He does not try to force a sale, and he does not try to push. Instead, he EARNS your business and your respect. We are completely in awe of this.Lewisville Mitsubishi made every effort to give us a great deal on our new Outlander, an excellent deal on our trade-in, and they went above and beyond to get us the top end financing. When our new license plates came in, Shelby met me at the door of the dealership, and he put the plates on the car himself. Again, above and beyond. As if they have not done enough, we received a phone call today, from Richard at Lewisville Mitsubishi, and the content of the call was to let us know that apparently during one of our test drives, I had lost a ring in the car (it was in my pocket). The ring was inscribed on the inside, and Richard went through the invoices of the sold vehicles until he found the names (mine and my husband's) that matched the inscription. I was not sure where I had lost the ring, so I had not thought to call the dealership, but I stand completely grateful and amazed. So to Shelby, to Richard, to John in finance, what a great group of people. I would encourage ANYONE and EVERYONE looking to buy a car, used or new, to go to Lewisville Mitsubishi. This is the finest dealership you will ever go to, and I believe the most wonderful experience you will have investing in your future.

ruggles4

20 de ene. de 2007

Called before visiting this dealership and provided them with specific critera before making the trip out to them. Was assured they would be able to help get my daughter in a car without any credit. (Not BAD credit - she is young and has no credit). After 4 days, they finally tell us they can't do anything for her. This was only after we continued to call them.They make promises just to get you on the lot. There advertising of getting people in a vehicle without any credit is an absolute fabrication....and comes with many conditions. Quoted 21% interest !! Ridiuculous. They have terrible communication skills, after deciding not to offer financing, the least they could have done was called and told my daughter that. She lost 4 days of car shopping because of them. Will never recommend this dealer. Very poor level of customer service. All they had to do was tell us they could not do the deal - why string us along for days?