Olusola Urhiafe

4 de nov. de 2016

Made an appointment to fix a passenger side broken signal light and head lamp as a second opinion because another dealer in Chicopee gave me an estimate of $1,000. I came in late because of traffic on the I-91. The Advisor had the car checked out and took the trouble to look closely to the nature of the problem and was creative and informed enough that it could be fixed at a much lower cost by bundling the terminals or something to that effect. So instead of $1,000 I only paid about $100. Excellent work. Very satisfied and Grateful customer.

Kim L

28 de feb. de 2016

I visited this dealership looking to purchase my first Jeep. Melanie Maggi was extremely helpful in finding the perfect one. Her knowledge and honest professionalism made it a pleasure to work with. The entire process went seamless and I love my new SUV!

Mark Restey

9 de feb. de 2016

Melanie was knowledgable and cheerful. She maintained poise and courtesy throughout the dealings. Her efforts definitely made the success of the deal.

T. Austin

25 de ene. de 2016

In January I saw a specific Jeep I was interested in and decided to check it out where it was located (LIA Chrysler/Jeep Northampton), even though it was out of state for me. From the minute I arrived, until the last transaction, I honestly could have not asked for better service. A lot of dealerships alienate buyers with high pressure sales, harassment, and/or gimmicks, but there was none of that at Lia Chrysler Jeep Northampton. Shawn Toohey sold me the Jeep, and he was absolutely fantastic. A lot of dealers should take note from this organization. They have to sell cars- that's their business- but they do it the right way, bottom line. I not only have recommended Shawn to friends who may be looking for a vehicle, but have also recommended the dealership as well. Give them a shot- you won't be sorry.

Fred B.

7 de ene. de 2016

I would like to thank Belky Rodriguez, and Shawn Toomhey for all their hard work in getting us into our recent Jeep purchase. They made it a lot easier than some other dealerships I've dealt with in the past. Thank you both.

Shawn Toomhey

24 de dic. de 2015

I would just like to Thank Shawn Toomhey at Lia for his Professionalism at getting me into a New Ram 1500 4x4 when other dealers wouldn't even try to put me in one. Your Salesmanship is 5 star as is Christopher Fay as well. You guys at Lia made my Holiday Season a Very Happy one!! Happy Holidays to you and your Family, Thanks Again............ Walt Krawiec

Christopher Fay

24 de dic. de 2015

I want to thank Christopher Fay and Shawn Toomey for putting me into a new Ram 1500 Crew Cab. I never thought I could get into one and you made it happen. What a Christmas Present this year for me !! Again Thank you All So Much, and Wish you and the whole Lia Family a Very Merry Christmas and a Happy New Year !! Walt Krawiec

joseph g cross

19 de nov. de 2015

Christopher fay in the service department was as usual most professional and easy to wor with. Not like some service people I have encountered over the years. He is very quick to make sure you know what is going to go forward with your vehicle. It's a very comfortable environment to do business in.

Gracie S

15 de nov. de 2015

Chris Fay always explains everything that was done and very pleasant each time I've been in for service I have gone to jeep service dept for many years and Chris is first one that makes me feel confident that he understood my cars problem and that he is really trying to fix problem quickly I live a distance from Northampton but drive the 25-30 min because of Chris

OldGuyButSmart

14 de nov. de 2015

Thanks to Chris Fay, my service went smoothly. Only an oil change but a firmware update was identified and everything was checked out for me. I purchased the car from this dealer and everyone I met was more than helpful. They were friendly and reached out to help. As usual, my dealing with this dealership (actually through 3 dealerships at this location) has been consistently good. Keep it up folks.