Kim Rehbein

31 de ago. de 2016

We made the deal over the phone with Lucas. He went above and beyond to get us a great deal. Si pleased with our experience at the dealership. Our financing was also superb . Great interest rate. Everything was handled so professionally . Thanks again for a great experience. Looking forward to doing business in the future.

Shane Little

15 de ago. de 2016

Incredible treatment and service from Lithia Dodge of Billings! BJ Mayhood is an outstanding professional salesman!

Steve Arnold

15 de ago. de 2016

Overall Excellent Experience as usual. They are always accommodating to my schedule.

Robert L

11 de ago. de 2016

Very good job!!! Even on a Monday morning they were able to get the service done quickly.

Pam

5 de ago. de 2016

They provided rides to work and picked me up at work and took me back to get my car.

Tim

3 de ago. de 2016

Friendly, very competent service. Service completed sooner than estimated time

Nick Elakovich

9 de jul. de 2016

Talked on phone, many times. I live 230 miles away from dealership. The day we agreed to meet, I stopped about 12 away to get some water & check my e-mails. Had a text from dealership that car was sold the day before. Took day off from work, drove about 475 miles both ways to no avail. If I could rate them lower than a 1, I would.

Dan monaco

8 de jul. de 2016

Nice place and a great place to do business. Sales person was excellent.

Helen Schwartz

5 de jul. de 2016

Nice friendly people. Chris Ruttenbur was very helpful.

Becky

28 de jun. de 2016

Cars a little expensive compared to other places but the workers make you feel comfortable with the choices. After being ripped apart by sales at another lithia in town I was happy to have sales agents at this store trying to make the buying process as stress free as possible.

Chris

21 de jun. de 2016

I could not have asked for a better buying experience. Lithia Dodge was very professional and the process was easy.

Charles Patterson

15 de jun. de 2016

Good service. Waiting area is a little sparse and uncomfortable. Parking is extremely limited/lacking.

Roxanna Wilson

9 de jun. de 2016

Great service and great peopleHunter was awesome and very helpful.

Charles Stevenson

4 de jun. de 2016

Cameron got me in and out in no time with a brand new truck! Awesome!

JAH

2 de jun. de 2016

Staff in both sales and service have been very courteous and helpful. Made purchasing my new vehicle a breeze. The service department has been prompt at getting the job done as quick as possible.

Cliff Rhodes

23 de may. de 2016

This was a simple update that took about 20 minutes. Nothing major was wrong with the vehicle on this service.

Richard buchaklian

16 de may. de 2016

We had a good buying experience, salesman was very helpful and pleasantto us. We were shown features about the vehicle and its operations. We hada good test drive. the financing officer was very nice and made the paper workgo quick and easy!

RDJohn

12 de may. de 2016

After finding the right vehicle and haggling over price we finally came to an agreement. I am satisfied with the overall process and the financial people took care in helping with the finance of the vehicle through my bank. Everyone was extremely respectful to me, and took my needs into consideration. The salesman (Scott) was great, though being new and not knowing fully all of the aspects of the vehicle he still did an outstanding job with helping me find the right rig. I was able to return a couple of days later and was able to have another person help me with setting up the Uconnect and a give me a great orientation of all the features of my new Jeep Renegade.

Scott Gibson

12 de may. de 2016

I brought my Ford in to get routine service done to it, Jonah in the service department was very helpful and friendly

SML

8 de may. de 2016

I had recall work done on the vehicle. LCJDofB was quick to get me into the schedule and they were able to complete the repair more rapidly than the time frame promised. I also appreciated their complimentary coffee/tea and snacks. Thank you for your prompt and easy service!

Debbie

3 de may. de 2016

We were very happy with how we were treated. No high pressure sales. Internet person was very helpful, stayed in touch and greeted us at the dealer. Got a great car and received a great trade in for our old car.

Lyman & Leslie Morin

2 de may. de 2016

We were very pleased with our buying experience at Lithia Dodge. There were a number of vechiles with different options that did not limit our choice. We wanted running boards which they installed before we even finished up with the paperwork. They explained and demonstrated the many different features on our pickup in detail and made sure we had a good understanding of how everything worked.The salesmen, finance staff and Manager were very accomodating and worked hard at getting us the best deal possible. We are very satified with our purchase.

Emily Pitkin

30 de abr. de 2016

Have bought 2 vehicles from here. Both times it was great experience. I would recommend this place to anyone!

Chris w

29 de abr. de 2016

Great service department. Friendly people. I was able to get right in for an oil change. Thanks

Bryan

28 de abr. de 2016

Need an oil change on my fleet vehicle. They got me in and out fast which I appreciated.

John M Lyons

19 de abr. de 2016

Great dealership all the way around! Have had work and service done on my Jeep and purchased a new Dodge Journey from Lithia, I have recommended this dealership to my friends,Dean Saylor always takes care of my service needs.

David Collins

16 de abr. de 2016

Mark was very easy to work with....not pushy like most car salesman. Laid back but informational . That's what we want in a sales person . Gave us enough freedom to chose but closed the deal .

Ty

11 de abr. de 2016

Dean is the man!!! He took great care of me and my vehicle!

MA Spencer

7 de abr. de 2016

Brought the car in for its regular oil change. The dealer checked the various aspects of the car, wipers, tire tread, etc.

Ron Adkins

7 de abr. de 2016

I answered yes to the initial question, but do have a concern about the rear brakes needing to be replaced after about 25K miles since the last replacement. Not sure I understand the explanation well but hope it doesn't happen again so quickly.

Chad

6 de abr. de 2016

Always enjoy working with Burton Pierce. Will continue doing business with Lithia. Thanks again!

Alawushus Kadiddlehopper

30 de mar. de 2016

I had my car serviced there, the technicians and service advisor were outstanding!!!!!

Kurt Seward

14 de mar. de 2016

The service dept is always the best. I really appreciate how Dave and Ryan take care of my problems and how they are concerned about my time. I travel 100 miles to get to the service department and I am a small business owner so this is very important to me.

Tyler

12 de mar. de 2016

Easy to work with and great selection to choose from!

LarryR

12 de mar. de 2016

Service was for an oil change which was accomplished in less time than estimated! Service representative was extremely courteous facility is great.

Art

8 de mar. de 2016

The dealership is Great!!! Fixed it right the first time.

Frank Farr

1 de mar. de 2016

Above and beyond help from your service personnel. Multiple 60K service requirements were completed in less time than promised. Big smile!

Tom Cunningham

27 de feb. de 2016

The service writer did a very good in Comunicating the process and the time frame.

Chris Kaiser

26 de feb. de 2016

I am pleased with the work that was done on my vehicle

Jason rickman

26 de feb. de 2016

Chris is one of the best employees I have dealt with at the dealership over my 15 years of doing business with this dealership and several new pickups! The only reason I continue to come back.

Tyler

9 de feb. de 2016

Good customer service. The service guys are always helpful and very personable.

Aldean

9 de feb. de 2016

Always received good service. Chris is always great.

Marty South

2 de feb. de 2016

Terry and Kris were great to work with. They went the extra mile to make sure I was taken care of!

Michael Mayott

1 de feb. de 2016

Chris Wallace was determined to find the cause of my 4 wheel drive malfunctioning without just throwing parts at the situation. Thankfully due to a 3 week travel commitment Chris and the crew had time to work through the issue to find a factory installed defective connector.It is an employee like Chris that every employer desires; honest, competent and determined to get to the root cause of an issue to the customers satisfaction.

TheKGB

30 de ene. de 2016

Communicated promtly and effectively all needs assessment and proceeded only after getting approval.

John R.

28 de ene. de 2016

I want to thank Lithia Dodge in Billings Mt. and all the staff especially Daryl Doney and the mechanic who worked on our van. My wife and I and the kids were on our way to Billings to get our van worked on anyway the oil changed, the transmission fluid changed, and sparked plugs changed and do a little shopping. Well when we were Glendive getting gas and than we were about to take off and drive again all of the sudden our van stalled out and the ETC light came on and the engine check light came on, but once we restarted the van everything was fine we were so worried the rest of the trip but once we were getting the van worked on Daryl had everything checked out he was concerned for us and wanted to make sure my family and I got home safely. He did not take advantage of us or try to charge us extra for anything he is absolutely awesome and so was the staff and I highly recommend both Daryl Doney and Lithia dodge in Billings Montana. Thank you you all again.

Wanda

13 de ene. de 2016

Everyone in the service department is wonderful to work with.

Richard Edwards

7 de ene. de 2016

This is my Car Dealer of choice in my county and state. 75% of the other Dealerships in my Statedon't do it right by the Customer well into the long hall after the deal is done. Lithia Dodge of BillingsMT is made up of people that are there for you long after they either service or sale you a vehicle.

Jordan Nelson

6 de ene. de 2016

Brian Rask was great, Thank you for everything, I love my new car

Kathy

30 de dic. de 2015

took van in because there was a squeal when the car was running. The customer service reps were very easy to work with. They said they tightened some pulley but they said if it was a belt that it was to new to replace a belt. It still makes the noise now and then so I guess it was a belt. I had a service bell that would ding when the car is started but they wanted to leave it as an alert until they changed the oil again.

Dave Swogger

29 de nov. de 2015

I believe that Mr. Ruggle's sincerity and knowledge were deciding factors in this purchase. Thanks for the opportunity to comment. DDS

Lgrancher

29 de nov. de 2015

Worst dealership I have ever bought from. No block heater on their new diesel in Montana. They will not put fuel in your new vehicle. Lithia took two months to get my paper word done. DO NOT BUY FROM LITHIA

Gordon French

20 de nov. de 2015

Salesman was very good. Knew the car very well. Was courteous and didn't put a lot of pressure on us. My wife and I were very pleased with our purchase of a new car.

Angela R.

18 de nov. de 2015

I bought my used vehicle all through text messages, photos, phone calls and was completely satisfied with the Sales Person. Burton was extremely professional and this is the fastest, smoothest auto purchase I have made. Thank you Lithia and thank you Burton for your competent, friendly service.

Lisa Payden

10 de nov. de 2015

Needed a new key for our Jeep, Pleasantly surprised at the efficiency that this was accomplished,

Edward Simcox

7 de nov. de 2015

Corey Fischer made our buying process fun and stress free. He allowed us to take our time and shop as much as we wanted. Corey knows a lot about the vehicles available. After we purchased the vehicle, he went through the owners manual and showed us how to use the technology in the vehicle. Corey was thorough, kind, and helped us get exactly what we wanted. We would highly recommend Corey to our friends and family. He is an asset to the company.

Frank Remaly

7 de nov. de 2015

Was in Billings for other reason. Engine Malfunction light came on. Lithia service department was able to fit me in without an appointment, had completed repairs and back on the road in less then 3 hours. I am completely satisfied with their entire dealership. Clean comfortable waiting area, fresh Coffee, spotless restrooms. Very professional service advisor Chris Wheeler.

Daniel J Earls

7 de nov. de 2015

Salesmanship was outstanding and very courteous,he knows what he is doing. Took care of us and made sure we were satisfied. Thank you . Excellent salesman.

Amanda Taylor

6 de nov. de 2015

Brian did an amazing job with the buying process and helping with my boys! Thank you Brian C!

Emma

1 de nov. de 2015

They were great to work with! Very nice and respectful of our time

Aaron Turnsplenty Sr

26 de oct. de 2015

fast service when we have to get to a place for emergency

Mike V

26 de oct. de 2015

Was a very good experience from beginning to end. I was treated with respect and there wasn't any high pressure sales tactics. I thought their initial offer on my trade-in was very low but we eventually came to a reasonable offer. They have good, professional people working there.

Paul Seddon

19 de oct. de 2015

I was in the process of helping my daughter move from Missoula, Montana to Virginia when I experienced trouble with my Dodge Ram 1500 in the Billings, Montana area. I took my truck to Lithia at 7am on a Monday morning without any appointment and was immediately met by their service writer, Chris. He patiently listened while I described what was going on with my truck, and then immediately told me what he could do for me and how long it might take. Within 45 minutes, Christ had my truck up on the rack and diagnosed what my problem was. He then told me what the truck needed, how long it would take to fix it and the approximate cost. Once the technician began to work on the truck, he discovered two more issues with my truck which might jeopardize me reaching my destination on the east coast. By 3pm that same afternoon, all work was complete and I was ready to resume my trip. While the repairs were costly, I firmly believe I was given the best possible cost for the work performed and I also believe nothing was done that did not need to be done. I can't begin to say enough good things about the professionalism of Chris and the other employees with which I had contact at Lithia. I would recommend this dealership to anyone wanting to purchase a new vehicle or who simply needs a reputable place to have their vehicle serviced. Thank you again for all you did to help me.

Dave Bell

19 de oct. de 2015

Service department was ready and waiting when I dropped off my Ram, at the time of drop off service adviser checked and found there was one more recall that i had not received at the time of my appointment, Shortly after i dropped off my Ram i was contacted by service adviser suggesting I have my 30,000 mile service done and they could complete that while it was there, Three recalls,regular service, tire rotation and 30,000 mile service, dropped off at 7:30 done at 4:00. This is a great deal when you live 320 miles from Billings.

Dan

17 de oct. de 2015

Most of my service xperiences have been 5 star, however on two occasions the problem was not correctly diagnosed and required return visits!

SharonaMontana

11 de oct. de 2015

I had an estimate of 30 minutes, but the tiime of repair was exceeded.

nick

18 de sep. de 2015

Took them six weeks and three attempts to fix a jeep I purchased from them. They never bothered to call me and let me know if it was fixed. Excise me they called once saying it was finished only for me to drive two hours and find out it indeed was not finished. So four weeks later I called in and it was "finished." Only problem is they still did not fix the seats. Which seems important? They would love to sell you something just don't expect them to willingly fix the problems covered under your warranty. Plenty of dealers in billings!

Madelyne Miller

7 de sep. de 2015

I was very pleased and happy with a job well done. Everyone was so helpful and kind.

Tedd Warner

5 de sep. de 2015

Great options, great price, great truck. More bang for the buck compared to the others. Easy to deal with at the dealership. My first Ram purchase but not my last.

kenneth bonham

4 de sep. de 2015

I'm so happy with the vehicle and just got my first oil changed and was happy with the service.

Tammie Turner....why do you need my name

21 de ago. de 2015

It was a pleasant experience, My wait time was minimal and I was done within the time frame of approximately one hour.

joe

17 de ago. de 2015

everyone was friendly and glad to help even after the sale.

Phoebe K Amsden

17 de ago. de 2015

Very nice experience purchasing my Jeep. The sales person took time to show me all the aspects f the vehicle. Taught me how to use the set up. Very friendly and professional. Very happy with the overall service.

Earl

16 de ago. de 2015

Great service and great place to wait. Had Grandkid's with me and they enjoyed the play area.

Kk

13 de ago. de 2015

Took my Ram in due to gas vent tube issue on Monday. I was thinking the worst due internet research, but turned out to be an easy fix. Part had to be ordered so I expected to have my truck back on Wednesday. To my surprise as call mid-tuesday afternoon stating my truck was ready. Darrelll is the best service advisor. He has increased my confidence in the service department at lithia.

Richard Edwards

8 de ago. de 2015

Lithia Dodge Billings, MT Speaks the truth. If you want to be lied to or be unhappy with your Automobile Provider/Repair Facility don't go to lithia. The folks in the Service Dept always take care of my needs that I approach them with in-regards to my vehicles. This entire Dealership is at the top for me in every way Thank You very much. Rich Edwards

Brandon

6 de ago. de 2015

Service was excellent as usual.... My truck was due for its 30000 transmission service.... An oil change was also done along with a fuel line cleanse.... The service was done within a few hours and my truck is running awesome again!! THANKS LITHIA DODGE!!

Larry Workman

4 de ago. de 2015

Very pleased with the fast service an friendly staff. Thank you

mike

1 de ago. de 2015

good overall I did not get as much as I should for my trade in

LarryR

28 de jul. de 2015

Always a pleasure to visit the service Department. Customer service is superior.

Lance

28 de jul. de 2015

Would like to see the dealership wash the vehicles after service, or at least wash the windows.

CMB

22 de jun. de 2015

The process was very easy & fast. Staff was very friendly and very informative.

Karen Oakland

12 de jun. de 2015

We have purchased a Dodge truck in the past. This was a service done on my car. An oil changewas badly needed. I found the staff very friendly and all work was done in a timely manner. Thenew customer waiting room was nice and rest rooms clean.I was most pleased and will return in the future.

Melissa Dunn

10 de jun. de 2015

Darryl doney was great.The guy washing side walk and building I was not impressed with, my brand new clean vehicle was parked there and he started washing the side walk right in front of it and sprayed dirt and grime all over it, his name was bob.

Brian DePuydt

7 de jun. de 2015

Great!!! Oil Change. Customer Service was good. We bought a four-time oil change service agreement.

Kurt Seward

5 de jun. de 2015

The whole crew was great. Thanks for the fast repair.

Joe schlosser

1 de jun. de 2015

Everything good service writer very professional love the truck no bad experience withAnyone parts guys very knowledgeable informative and most importantly helpful

janys spurlock

24 de may. de 2015

Burton was wonderful, he answered all our questions and made us feel at home.

disappointed

18 de may. de 2015

They are dishonest and give extremely unfair trade-in value. That was my second vehicle purchase from them and my last. Will go to Bozeman from now on.

Glenn Littlebird, Sr.

1 de may. de 2015

I have been dealing with Lithia Dodge within the past 5 years and there were times I was upset due to time consuming recall repairs which was not the fault of Lithia in my opinion, rather the factory whom I later found had to produce working parts. Cameron Swift and Clinton Shelton, Sales Representatives have been excellent to deal with, being up front with type of vehicles I wanted and were excellent in making appointments for my service calls. The only thing now involves my recent purchase of a 2015 Dodge Van, they forgot to take photographs and give me a preferred customer card for my free oil changes and other services I may need. I commend the two gentlemen for their professionalism and assistance for dealing me the prices within my affordable car payments. I also commend the Service Department Sales Representative Darryl Spanie for his assistance in scheduling repair and other services that I needed.

Candace Eldred

25 de abr. de 2015

The lube area to drive your truck in is too small. Too tight to drive in and park.

Jessie studiner

14 de abr. de 2015

Thanks so much for making my experience so awesome! The customer service salesman Burtton Pierce was one of the best car salesman I've ever worked with!

Jeremy Eaton

9 de abr. de 2015

Great experience, although they did not give me any hats

Mike C.

6 de abr. de 2015

good, prompt service. Dave drove my truck himself to try and diagnose my problem. he took time out of his busy schedule to help me out.

Lance

1 de abr. de 2015

Great customer service from all I talked to...................

Michael A

1 de abr. de 2015

They seemed upset that I didn't buy my car from them. Repairs and service were not nice people after they found out that the new car was not bought from them.

Jeff parker

21 de mar. de 2015

They got my truck right in and had it out in no time

Lithia Chrysler Jeep Dodge of Billings

17 de mar. de 2015

I have now had my 3rd good experience buying a vehicle from this dealership. So much so that I recommended them to a family member that also purchased a new truck right after I bought mine.

Henry

24 de feb. de 2015

The Service Department at Lithia Dodge of Billings is top notch. They treat their customers with the utmost respect. They have been doing the maintenance on my Dodge Journey since it had 3 miles on it, and now it have over 100K miles and runs amazing. I wouldn't even think about taking my vehicle anywhere else. Their knowledgeable service advisors are very thorough and honest. And trying to get an oil change is super easy. There's no need to even make an appointment. The service manager Dave is very personable and easy to work with. The Service Department really knows how to treat their customers. Overall I have been very pleased with my service and would recommend this dealership.

Brandi Stevenson

23 de feb. de 2015

Nate is an excellent salesman and represents Lithia beautifully! I did not feel pressured to buy a car or like I was being hounded. The buying process was not difficult and Nate was very friendly and professional.

Leonard & Elizabeth Wagner

21 de feb. de 2015

Chris Ochs, was and has always been very helpful. Everyone does their best to meet our needs.

Wanda Smith

11 de feb. de 2015

Always receive great service from the crew at this facility. The only annoyance for me is that this survey sets a limit and will not simply take my direct sentence with out submitting!

Kenneth Stokes

9 de feb. de 2015

Came in for oil change on van. Didn't have appointment, have the life time oil change package.

Stacey

28 de ene. de 2015

The buying process was smooth and easy. Corey kept us informed of new inventory we might be interested in.

Frank B Farr Jr

26 de ene. de 2015

The service was promptly completed. The service manager was personal and professional. Quotes were given me for future service work with the manager's business card to assist me in setting an appointment.

Louis russell

19 de ene. de 2015

Straight forward and honest. Nice to deal with. Thanks guys.

Terry Bankston

27 de dic. de 2014

Took care of my jeep, routine oil change and help solve a few minor problems without charge. Making good relations and most likely will buy another vehicle from this outfit.Cudos to service tech, Chris. He is on the ball.

Noreen S

21 de dic. de 2014

Have purchased from Lithia Dodge before and have always been treated with respect and courtesy. Would deal with them again.

ERNIE KRALIK

6 de dic. de 2014

NO PROBLEMS,WORK DONE WAS PROFESSIONAL,NEAT &WELL DONE IN TIME STATED!PROBLEM SOLVED WITH ONE VISIT!

Art Lamb

5 de dic. de 2014

Chuck in parts is very helpful. I wanted to add a factory speaker upgrade, electric brake controllerand look at the possibility of adding remote start with rear view camera. He knew exactly what to order to get the job done. My service writer Darrel and service tech Leon got me in on time, work was flawless with no issues and my truck is the truck I wanted with the upgrades.Thanks guys!!!

Kurt A Seward

5 de dic. de 2014

Ryan and Kevin have been great to work with. My tire sensors don't work but that is not the fault of Ryan or Kevin they can't help if you can't buy parts to fix it. My over all opinion of you and your staff is awesome. Thank you for always taking care of my problems.

houston15

26 de nov. de 2014

Just bought a 2015 jeep wrangler rubicon hard rock at Lithia. Brian Rask was my dealer and he went above and beyond making sure I got exactly what I want. I would recommend going there to anybody.

Daren

31 de oct. de 2014

I love the Lithia Dodge Dealership! I have purchased 2 Dodge Challengers and a Dodge Charger from them. I have always liked the customer service there! Burton P and Charles B are wonder to work with. They both were able to locate the car I needed to fit my needs. Both of these gentlemen are friendly, outgoing and do care about the needs of their customers. The people at the Lithia Dodge dealership are people who do care about their customer

Nicole

15 de oct. de 2014

The best experience I had buying a vehicle. Burton, and everyone involved in my purchase, went above and beyond to make sure I got into the car I wanted. They took great care in making sure I was taken care of and listened to me. Big Smiles, the Kia Girl =)

Bruce Grimmet

1 de sep. de 2014

Bought my first Brand New Jeep Wrangler. My dream car. The salesman was not pushy and I felt he was working for me and not a "stereotypical" salesman. They gave me a great deal and met all my demands. I highly recommend Lithia your Jeep connection. Ask for Justice and you will get treated right!!!

frustrated buyer

5 de may. de 2014

Wanted to buy w slk350 only to find out the listed miles were wrong, still was interested but then could get them to ever return my calls or follow through.

ananomours

25 de jun. de 2013

We recently purchased a 2005 Mercury Grand Marquis. The salesman was very good to work with. We are very pleased with our purchase and got a good deal on this car.

challenger

17 de oct. de 2012

worst dealership in town, more concerned with money than the customer satisfaction. I drive on to the lot to acquire more information about the dodge challenger to make a well educated purchase. First time I drive onto the lot, the salesman doesn't know a single thing about the 4 challengers sitting on the lot, other than the simple fact that one is cheaper than the other. Sure the kid didn't know a single thing about his flag ship car, I won't hold that against you. However what really grinds my gears, is that when I head back there later the next week to of course acquire more information about the vehicle since no one in town can tell me a single challenger fact. I talk to a guy who actually knows about the challenger, and he should, he's worked there for quite some time. However again Lithia seems to be obsessed with price, I didn't find a car I liked and they were still more concerned with price. What really annoyed me the most is the fact he told me the manual transmission would cost more.... common sense tells me automatics will cost more, I questioned about it and he continued with it. seriously guys go on to www.dodge.com get some information and stop trying to screw your customers. I hope people will read this and something is done about this. I plan on posting this as many times I can so people can be warned, after all the best and worst advertising is word of mouth.