Levi H

17 de sep. de 2021

Would give zero stars if I was able to. We will never buy a car from here, let alone a Ford again. There have had so many problems with our Expedition. It has been in the shop pretty consistently over the last year and a half. When we were reaching the end of one of our warranties we were frustrated that the transmission issues had never been taken care of, and after a year. My wife called and spoke with Spencer when he assured her he wanted to fix the issues. After a year and a half they finally had a solution for the cam rattle, but acted like there were no transmission issues at all. They said our computer in our car had never registered them. That seems like a convenient type of reporting system that tends to only lean in favor of Ford, not the consumer. When we brought it in they acted like we only brought it in one time for transmission, which in reality we had brought it in every time for. Spencer assured us that he would take care of the issue, when we came in he said the computer didn’t show anything so there is nothing to fix. Literally did not listen to one single thing we were saying. We’ve researched these problems that we’ve been having which come to find out are very common for this model of expedition. However, Spencer acted like he’s never heard of these issues. It would be awesome if with you I actually had people in charge that wanted to keep customers as returning future customers. They don’t seem too worried about customer retention.

Van Johnson

30 de may. de 2021

I have been looking for a partner to help me with my automobile purchases. I have definitely found one in Lithia Ford in Idaho Falls. From the moment we drove into the lot Randy Martin was helping us every step of the way. When it got down to financing the vehicle Ron Harding was a top professional in helping us through this segment. My compliments to the entire team at Lithia Ford in Idaho Falls. They made purchasing a new vehicle a great experience.

Frank Hilscher

21 de jun. de 2021

My wife and I were traveling back to the Midwest when we experienced car problems outside of Idaho Falls. We arrived at Lithia Ford very late in the afternoon. Cody was very helpful in running an initial diagnostics and then coordinating more detailed diagnostics that gave us a level of assurance that we could continue on our trip. Considering the great service Lithia Ford provided to one-time out of state customers, I would highly recommend them to anyone living in the Idaho Falls area. Thanks again Cody.

Nikole R. Williams

8 de ago. de 2021

So happy with my experience at Lithia Ford Idaho Falls! Me and my husband were first time car buyers, and our friend, Tanner, was so great to work with! Tanner had our best interest in mind and was never pushy. Felt like he gave me and my husband space to talk it over together, but also guided us enough with all of the information we needed to make the best decision for us. Tanner is super transparent and made us feel so comfortable. Very happy to recommend Tanner and Lithia Ford Idaho Falls to anyone looking for seamless car buying experience.

Jacob Rosen

25 de jun. de 2021

I'm pretty late on leaving this review so my apologies! I bought a brand new 2021 Ford F150 from Meek Armstrong and I am very happy with the purchase and all of the help from the team there at Lithia here in Idaho Falls. If you are looking for a good place to buy please contact Meek and he will be happy to help in anyway that he can. Everyone there from detail all the way up to management. They will take care of you hassle free.