lamama1997

27 de sep. de 2016

Emily was outstanding and thorough. Looking at the mileage, she said a tire rotation was due. I had this done at our tire shop the week prior. It is nice to know that she checks these details. I could tell she was knowledgeable and knew what she was doing. There was no wait & Emily called when she was done.

Dan, Billings MT

21 de sep. de 2016

We had a very good experience with Lithia Ford in Missoula, Montana. The process was easy, our salesman and finance person were very helpful and responsive. I highly recommend them.

Bob

15 de sep. de 2016

Took me in right awway, even though I had just called that morning. Drove me home and offered to pick me up when the car was ready.

David T Zeeck

9 de sep. de 2016

A.J. is the ultimate professional, friendly and knowledgeable. I'm impressed with his overall knowledge of all the vehicles and services your dealership offers.

bowhunter

8 de sep. de 2016

A no pressure experience. It was nice to be given a few days to make up my mind. I went to all the local dealerships and Erik at Lithia Ford.

calvinnorth

6 de sep. de 2016

Pulled up and they all looked out alaughed at us Because of the car we were in just made us feel very small and cheap

Dale Bakken

31 de ago. de 2016

Very pleased with the work done, and the time it took to complete it.

James Rolle

20 de ago. de 2016

My truck was in for an oil change and everything went fine with that. However one of the service guys left a tube of weather strip adhesive on the edge of the engine compartment and closed the hood on that.When I got home, the adhesive had run down over the left headlight and front of the bumper. I was able to peel the adhesive off the bumper, but on the headlight it had dissolved or etched into the plastic and some of it had dried and could not be removed.. I went back to the dealership and they replaced the headlight and re-aimed the headlights for me, soeverything turned out okay.

Rds

15 de ago. de 2016

Was looking for a F150 and that was what I got. Package had everything that I needed and the price seemed reasonable. Sales people were helpful and so was the final=nice person (Dale). He explained everything as we went along and answered all our questions to our satisfaction.

MYNEWFORD

9 de ago. de 2016

had a good experience and the salesperson was very helpful and the sales went smoothly and was very satisfied with the buying of my new truck the rest of the employees were also helpful and the transaction was fast and easy thank you all at LITHIA FORD

Peter May

7 de ago. de 2016

Glad to be finally able to get a Ford dealership to perform the works on my 2010 Expedition EL. Was unsuccessful in getting an apt with any ford dealer between Bend, OR and Seattle and east to Missoula, MT where Lithia Ford agreed to service my truck SUV first thing in the a.m.

Stanton Schulze

4 de ago. de 2016

We had a great experience. Our salesman Adam was great. We really appreciated Adam's straight forward approach and honesty. Financing was quick and streamlined. Service department was quick to get parts and fix the problem I had.

Matthew Sather

30 de jul. de 2016

The dealers were more than willing to work with me on the right vehicle. I felt like I got a great deal, and had a smooth experience.

Todd Morgan

24 de jul. de 2016

Lithia Ford was able to quickly schedule and complete the airbag recall work on my Mustang. I dropped off my car about an hour ahead of my appointment and they had the work done and called me in less than 2 hours. Great turnaround. And they provided a courtesy shuttle.Well done. Thank you

Mike Henri

22 de jul. de 2016

Service writer Clay did an excellent job explaining everything. Thanks!

Dennis

20 de jul. de 2016

Joe did a good job working with me on the purchase.

Darla Krieske

17 de jul. de 2016

I had a family emergency in Missoula and had to drive over from Portland, OR at a moments notice. I realized I would be quite a bit overdue on my scheduled maintenance upon return to Portland, so stopped in to see if I could get my oil changed. No problem. They even let me receive a fax through their business office. Everyone was friendly and nice. :-)

John Moore

6 de jul. de 2016

Well for one the car had a recall on it waited 3 mouth they still did not fix it the gm was very rude to me and my wife I will never go there again and will tell everyone I no not to go there I have 100 people that say the same thing about this place

ron rasnick

5 de jul. de 2016

I was on the road coming home from Alaska and my truck needed a oil change, I could not find a dealer in wash state that would get me in, one said I would have to wait a week, drove to Missoula and lithia got me right in, they were great,thanks again and good job

RD Amundson

2 de jul. de 2016

Very low price was posted on the Internet, which is what drew my attention.They picked me up at my house so I wouldn't have to ride it the 5 miles to the dealership.The low price was a mistake, but they sold me the car at that price,

Jim

1 de jul. de 2016

They performed all of the service items I requested and did so in a very timely manner. Service writer John Hatfield did a great job. Will continue to use their service department for all of my 5 vehicles.

Teresa Benedetti

29 de jun. de 2016

From the time we pulled into the lot (to only look), until we drove away in our new car, this was a great experience.

Lynn and John

11 de jun. de 2016

Travis was our salesman and he was awesome. We are an older couple and don't like to be pressured. He was very patient and kind with us. The rest of the staff that we met with were very informative and pleasant.

windauer7

10 de jun. de 2016

I drove to this dealership (70 miles from home) to view a car that I was interested in purchasing. After talking with a salesman before going to the dealership I was given a lot of information and felt very helped. So I made the drive thinking that I would purchase this vehicle. After getting there and seeing the car, i realized some things were not accurate to the advertising done on their website. For example, the car was a manual, not automatic as it was advertised. Also, the video on the website that gave you a full view of the car and showed the interior was not accurate to the vehicle. I was positive I would purchase this vehicle prior to coming in to the dealership, but left empty handed. Andy was a huge help, though, and apologized for the inconvenience. I understood it was not his fault, but was disappointed in something like this from a Ford dealership.

chicopuppy

6 de jun. de 2016

Pleasant experience and efficient. We have not bought a car in a very long time and felt the experience was easier than we ever expected. AJ was awesome.

Fred Snell

3 de jun. de 2016

Basically had the model, style and color of F-150 I was looking for. Sales team exceptionally helpful.

Firstonraceday

31 de may. de 2016

I had a check engine light that came on I brought it in to the service department expecting it to be 3 days in for repair. They fixed it the same day.

Retire15

28 de may. de 2016

Had 10 am appointment to get truck serviced but got there abt 30 min early. They took truck right in and were finished in short amount of time. Staff friendly and helpful in answering all my questions.

GARY V AND JUDITH A HUGHES

26 de may. de 2016

I took my spouse vehicle to Lithia Ford, Missoula, MT for full-service and tire rotation. The back-up camera had gone out as well. Full-service, tire rotation and camera repair completed.Thanks, Gary

Russ&Katy

21 de may. de 2016

Eric Tomaszewski was very friendly, courteous, and helpful!! His knowledge of the vehicles is outstanding and his professionalism is something you should be proud of!Our financing was handled by Dale and he also did an exceptional job. Thank you to both of these gentlemen for making our car buying experience a pleasant one!!

T. Kupa

17 de may. de 2016

Always courteous and professional. Never enjoyed the car repair /service experience until I came to Lithia.

Chris

11 de may. de 2016

Eric was great to work with, no pressure and took as much time as we needed. He also new his products very, very well. Great experience.

Mickey Ivory

6 de may. de 2016

Sales person was very friendly and helpful. I appreciated the knowledge and the service.

Donald

5 de may. de 2016

Outstanding Staff! Can not wait to see the remodel!

Luwana Ripley

5 de may. de 2016

Customer service is excellent, and the repair work is always excellent as well.

Olga Bredow

18 de abr. de 2016

Thank you Travis and Chris for making our last minute purchase a great experience. These two stayed well after the dealership closed and made us feel welcome the entire time!

Sam Bruno

9 de abr. de 2016

Got the car I wanted at the price I wanted. Still can't believe I got such a great deal. The salesman was great! No pressure, very knowledgable and a great communicator.

Graham Escape

7 de abr. de 2016

We totaled our 14 year old Mazda Tribute to a deer. We were looking for a similar replacement vehicle. We'd looked at Nissan and at Mazda and came over to look at the Escape. My wife and I don't have a lot of time and came by after work. Our intention was just to look and head home. We were impressed with the Escape and with Richard Shubert the sales rep who was very friendly and helpful. We decided to make and offer at about the time all the staff were heading home. Richard stayed and Chris who did the financing stayed with us until about 9PM when we finally got done. And they were super the whole time, even as we were getting tired and our 12 year old son was starting to bounce off the walls. Thanks to the whole team there. I thought we got a great price, a great car and a great deal on the financing. It was a very good experience!!!!!!

R

1 de abr. de 2016

First oil change under the lifetime oil change purchase. Was impressed they took me at exactly my appointment time and were very hospitable and friendly. Service seemed great and they did go over a checklist of many things as this was the first time my new truck has been brought in but wondered about any not getting any extra service like window washing or vacuuming like you get at the independent oil change places. Also got an invoice to pay $25.00 but was told not to worry about it? Still am confident with service and would recommend.

Larry Krein

1 de abr. de 2016

They rotated the tires. I am not sure they got them balanced. It wants to pull to the left at times.

Brady Anderson-Wood

1 de abr. de 2016

We worked with really great people and are very happy with our "new" vehicle. The only issue was having to bring it back in to fix the windshield to find out the one they were supposed to put in was cracked. Would be helpful for that to be checked prior to making the long trip into town.

FordLover

27 de feb. de 2016

Lithia Ford was ready for me when I came in for my appointment to change my oil on my awesome 2012 Ford F150. I was quickly served, updated on how much longer the oil change would take and all went very smoothly. Awesome experience

RichF150

18 de feb. de 2016

I came to Lithia Ford of Missoula to look for a new F150 pickup. Upon arrival we were greeted by Richard. After introductions, he proceeded to show us what we were looking for and the differences between the different options. We test drove two different trucks, had all the differences explained. When we made our choice as to what it was we wanted, they quickly found one in a neighboring state and the deal was done. When it came to the financing, every option was explained and talked about. He was very thorough and patient with our questions. I just can't remember his name but has been there for many years. Overall a very good experience.

Gene & Theresa Goforth

17 de feb. de 2016

great people to work with. made my choice of vehicle easy.

Kathee

7 de feb. de 2016

Service was great! It was an all around good experience.

PatO16

3 de feb. de 2016

It was a cold, snowy and messy day when I visited this dealership. I started my initial research "online". Shortly thereafter I received a courtesy call. I told the individual(Jamie Kaufman) that I was interested but I had limited time to talk. I told her exactly what my price range was and the type of vehicles I was interested in. She arranged to have the cars "pulled up" to the front door and parked directly next to my car. I had family with small children in the car and did not want to get them out. Byron Vranes was the salesmen who assisted me and did exactly as I requested explaining the features of the vehicles twice, first to me and then to my wife. Due to time constraints I did not stay long. The follow day I found exactly what I wanted to buy "online", printed off the window sticker, called Byron and he arranged to have the car again "pulled up" to the door for review. He also introduced me to Joe Lecoure who assisted us with the final transaction. Exceptional service, no pressure other than the pressure "I placed upon them".

Warren Illi

2 de feb. de 2016

Good people to work with. They appeared to be interested in working with me to make a sale. I shopped several Ford and Chevy dealers in my home area, then went back to where I purchased my 2010 Ford and put together a deal in an hour. I'm very pleased and would recommend them to anyone. My only compliant is with FORD. I wanted a third key for my truck, so I went to my local Ford dealer, not Lithia. It cost $149 from my local Ford dealer! Come on Ford, $149 for a key! That cost is outrageous.

WilsonMT

28 de ene. de 2016

I was in and out very quickly, and the staff was very friendly. I made the earliest appointment I could because I had a busy day. They got me in and out right away. The only recommendation, at other oil service shops they vacuum and I do like that little perk.

Dugan

21 de ene. de 2016

Because when I go to work it is very important that I get my truck in out as fast as I can to move on with my busy day . So there for that's why I go to Litha ford of Missoula

Jewlz

20 de ene. de 2016

Our salesman, Eric was fantastic! He made every step simple and easy! I loved the "no hassle" purchase of this beautiful vehicle. Eric answered every question I had and made it a wonderful experience.

jkotte

15 de ene. de 2016

I was greeted promptly and the service was completed within a reasonable time. The staff is very attentive and courteous. Service work was explained in detail.

Brandon B

12 de ene. de 2016

I bought a used SUV on Friday after being in a really bad accident two weeks ago with my family in the car. My car was totaled and family all got whiplash from the impact. It's been a stressful two weeks of doctors, insurance companies, and trying to find a good new replacement car for the family. Ended my surch at lithia Ford Friday. There were some issues and service engine light on that made me skeptical about buying the car and leaving the lot with it. This morning I went back in there after picking up the car yesterday because the service engine light came back on. The general manager Sean was very helpful and honest and assured me the problem would be fixed and he would take care of it, and he did. New part on and no light. I highly recommend to anyone this dealership due to Sean the GM and the internet sales ladies Jamie, they were both very nice and very helpful and took care of me from the beginning to the end. It's been a very stressful two weeks and I appreciate there help and reassurance so much words can't explain. A huge thank you to the both of them and I promise you they will take care of you, thanks again!!

TJ

12 de ene. de 2016

What Great People that care about you and follow up on everything! This is how caring people run and Auto Dealership!!!

Wade, 7153

6 de ene. de 2016

Eric was helpful, product was nice. The third truck from Eric and he has been helpful each time. He has answered my questions and was really pretty low key. Hal Woods has also steered me in the right direction every time.

Teeshot

6 de ene. de 2016

Joey and Ken did a great job!!! Would recommend them to anyone buying a vehicle. Perfect truck for what I needed. Thanks guys!!! Keep up the good work!!!

hunter

2 de ene. de 2016

Nice employees. They had the product I was looking for at a decent price. Wasn't given the run-around bait and switch like a lot of other dealers. The truck was as advertised.

Peggy Rowe

1 de ene. de 2016

Great experience buying two cars at Lithia Ford in Missoula. We bought a 2016 Fusion in October and a 2016 Focus in December. Both times we had great customer service! The crews did their best to get us the best value for our money in the shortest time possible. Richard Schubert and Mike in financing are wonderful to work with! We are very happy with our cars!

JWG

25 de dic. de 2015

Got the truck i wanted, at a fair price and Vincent made the entire experience a pleasure. Very, very happy. A++ Experience. Will think of Lithia again when it's time to shop for a new vehicle.

beau pallister

3 de dic. de 2015

The service was exceptional. Byron was extremely helpful and made us feel very comfortable during the purchasing process.

Justin Anderson

1 de dic. de 2015

Great Work by all involved. I have purchased several vehicles from Greg. He always does me good. Vincent did a good job of explaining everything.

Nathan123

26 de nov. de 2015

The experience was good. Everybody was nice and helpful. The ford products are superior to the other models we could have bought. We feel we got a good trade in value and price of new vehicle was good.

Jerry Danishefsky

15 de nov. de 2015

I found the experience easy and hassle free. I don't feel like writing a 50 word review.