Paneless

27 de oct. de 2016

My experience at Litha Springfield was incredible.Keith got me exactly what I wanted. I highly recommend him and his dealership.MarkPaneless Window Cleaning

Sportbikechic

26 de oct. de 2016

Very simple and easy process! Walked away with a great deal and very happy with everything. Thanks Keith, Eric and Jake. My favorite car buying experience.

daisy123

24 de oct. de 2016

Everyone was very nice and very helpful to find the vehicle I was wanting and I tell everyone that is looking for a new vehicle to go there

ed & betty

23 de oct. de 2016

This dealership has been our source of vehicles in the past. We will always utilize this source of purchases because of the knowledge of the employees both in sales and in other departments.When I ask a question they have product knowledge. They also know why their products are preferable to their competitors. The politeness and concern for me and my wife is wonderful. It's nice to deal with nice salespersons . They take the time to ask what our needs and wants are and then they politely make recommendations. After the sale they take all the necessary time to make sure we know how all the bells and whistles work. Also days after, we are still welcome to return for refresher answers if we forget something. We have recommended friends in the past that have resulted in successful purchases as well.

kthompson

21 de oct. de 2016

I live in Salem but drove to Springfield to purchase a Honda from Lithia Toyota. In the last 18 months I have purchased 3 cars from Lithia Motors at three different locations. One from Lithia Toyota/Springfield - 2013 Honda Civic, second from Lithia Volkswagen/Salem - 2013 BMW 128i convertible and third from Lithia Nissan/Eugene - 2015 Nissan Rogue. All three purchases were excellent. On the last purchase from Lithia Toyota we had an great experience dealing with Keith Moreck/Internet Sales Manager, Mark Aggson/Asst. Sales Manager and Eric Edgar/Finance Manger. A great bunch of guys. I was in and out with the car in 1 hour 45 minutes. In addition, I received a super good deal that none of the other Honda dealers could touch. Thank you Lithia Toyota.K. ThompsonSalem, OR

Chammy24

21 de oct. de 2016

When I arrived everyone was extremely welcoming and very helpful with what I was searching for. They helped me with exactly what I wanted and what I could afford. I would highly recommend.

Andrea Smith

15 de oct. de 2016

I was in need of an upgrade after having a recent accident. I knew what I was looking for at a price I could afford. They were friendly and extremely helpful. And who turns down lifetime oil changes, that's just a steal.

KelseyArae

15 de oct. de 2016

My boyfriend and I bought a Prius from Logan back in April and we wanted to go back to him for our new RAV4 I have been wanting, he is so nice to work with, very laid back and it felt as if he was a friend, not a pushy sales guy. I believe he really wanted to help me get in the car of my dreams at a reasonable price and he did that! Thanks Logan! I love my car!

Jennylynn39

4 de oct. de 2016

I love coming here! Everyone is such a joy and they take care of me and my Taco(Tacoma) so well! I will always come back here, they are so friendly and keep me entertained while I wait in my taco till my oil and tires are done!:)

Newcargirl

4 de oct. de 2016

Excellent service and help by Trevor and Eric. Very helpful and also friendly. I would recommend them to friends and family to deal with when buying a new car or used one.

Billdozer

3 de oct. de 2016

Went into a the dealership having a good idea of what we wanted and what was a a fair deal. Ron or salesperson was very helpful, the Lithia team made the process quick and painless. We really appreciate their respect of our time.

RonandHeidi

1 de oct. de 2016

Michael was awesome! He did a great job he was very helpful i am very happy with my new vehicle the test drive was great

Anthony.gleason.

28 de sep. de 2016

Ask for Cory Mitchell! He got me into my dream truck for a great price I would recommend coming here every time way better then Kendall

Ah

27 de sep. de 2016

I purchased a certified prw-owned. The price was the best in the area and the customer service was stunning. Jeremy worked with me and he was very friendly and helpful. I would recommend him and Lithia Toyota to anyone.

Marksol

26 de sep. de 2016

Great deal with super helpful sales staff. Internet manager, Keith Moreck, made everything easy, from selecting the vehicle to getting paperwork all set up. Good Job!

daywot

25 de sep. de 2016

Drove 3 hours to by my used 2016 Kia but it was worth the drive. Saved money and got great service. Financing rates are GREAT. Kieth was a great salesman and made the purchase FUN!

Mattr89

24 de sep. de 2016

I was very pleased with my experience at Lithia Toyota. The experence was extremely quick, pain free, and fluid. Keith, Logan, and Jack were all very helpful and had concise, honest answers to any and all of my questions. My only reason for not giving Lithia a 5-star rating was simply due to the fact that the purchased Tacoma was dirty when I left the lot. There was dust, prints, and smudges on the interior of the car. A simple last minute wipe down of the trick could've fixed the issue. Nonetheless, I would still recommend Lithia.

Dan from Portland

23 de sep. de 2016

This is the second new Toyota that I have purchased through Keith Moreck at Lithia Toyota in Springfield Oregon. Keith is a true professional, he communicated honestly, effectively and responded quickly to my questions even after the sale. I live in Portland and found that he had the best prices for the Highlander and Tundra that I purchased. Keith was also kind enough to pick me up at the train station upon my arrival in Eugene. I highly recommend Keith for your next automobile purchase.

Kent Roper

23 de sep. de 2016

Went above and beyond. Very friendly staff and great customer service. Staff was knowledgeable and listened well. Will continue to bring my vehicle there for service.

Tacotimmy

22 de sep. de 2016

Always fast service. People are friendly and courteous. Price is always fair. Quality of work done there is always excellent and would recommend to others.

Seanmd

22 de sep. de 2016

I bought a used vehicle from Lithia Toyota because they were all so helpful and professional. In addition, they listened to what I was looking for and helped me get to the right price very quickly. I have been recommending Lithia to all my friends and family. They are truly the best I have seen.

Karlie

21 de sep. de 2016

Fast and easy, everything is explained to you simply and honestly. Up front and quick to answer any questions. Also really attentive and eager to help when I was in a bad situation from a previous dealer. Won't buy another car anywhere else.

Miriah Harrison

19 de sep. de 2016

This is my 5th car from Lithia. I would recommend Lithia to friends and family or anyone looking to buy. They provide wonderful services! Mark Aggson is a wonderful, he really cares about the buyers and what they need and want. Totally would go back to buy another one if needed!

Janipatrick

19 de sep. de 2016

We bought A Toyota sequoia from Rinnell. She was great and answered all of our questions. They were fast so we didn't have to wait all day. Thank you again

Dougan

18 de sep. de 2016

The salesman was super knowledgeable and easy to deal with. Would recommend this salesman and this dealership! Love my new Highlander. Trevor Foster was great!

Katrina.hl.f

18 de sep. de 2016

Trevor was very easy to work with. Great salesman. Tony Hull helped make my trade go smoothly, and Jack Weir made finance a breeze. Will definitely recommend.

Skip

18 de sep. de 2016

We would return as repeat customers. We felt Ronel went over and above to make sure we were taken care of. She made us feel welcome and listened to what we needed.

Maggie

18 de sep. de 2016

Great service. Very friendly and helpful salesman, Jacob. Knew what he was talking about and made sure we were happy. Would give him my business again

Ohboyhowdy

18 de sep. de 2016

Rinell was super helpful and genuinely concerned with making sure that the vehicle select d would meet all the needs and concerns of my wife and I with our growing family. Have never had such a wonderful car buying experience.

Shoelover87

18 de sep. de 2016

I have been looking for a new car for a while. Rinnell was so helpful and knowledgable, she showed my multiple options and a better car choice than I initially came in for. Definitely keeping my business at Lithia Toyota!

Doggymom12

17 de sep. de 2016

Impressed with exceptional knowledge and experience. Fast and friendly service. Sales rep Tim Mahn was simply the best. Tim went out of his way to make buying a new vehicle after 18 yrs an enjoyable experience. All thanks to Tim.

Carrie45

17 de sep. de 2016

My experience was quick and easy and the employees very helpful. Would definitely recommend going here! I texted back and forth with Tim and got a lot of information through him and the website, filled out an application online and came to the dealership and picked out my car. I love my Scion IA!!

LynnD

17 de sep. de 2016

I purchased a 2016 4Runner and absolutely love it. Keith Moreck was very helpful and professional, thank you!I recommend Lithia to everyone I can.

Kcecchi

17 de sep. de 2016

I would give a 10 star review if I could! Great customer service and awesome cars! I have recommended many people to go to Toyota Lithia of Springfield! Way to go!

annSpringfield

7 de sep. de 2016

I have not bought from a dealership in over 10 years so I was a little nervous about purchasing a used car. I went to look for a specific car that I had seen on line. But that car was not there anymore so the sales person showed me some other cars in my price range. I feel like she really listed to me when I told her how much I was willing to pay and how much I wanted my payments to be. She really worked hard on getting the car I wanted for the price I wanted and at the payments I needed to have. Overall all the people I dealt with were very professional and friendly. A very positive experience indeed.

jlee91

4 de sep. de 2016

Let me start off by saying that I dread buying a car from a dealership. I will dread car buying no more as long as I buy from Keith at Lithia Toyota of Springfield! We researched used RAV4's throughout Oregon and found that Toyota of Springfield gave us the best price, so we made the 2.5 hr drive down. We test drove two different RAV's and couldn't make up our minds. Keith was very informative and actually recommended that we purchase the cheaper one! He was there throughout the process and promised we would be in and out within an hour once we decided to purchase, and he was right! I couldn't believe it! If we are ever in the market for a Toyota again, we will only go to Keith!

Peggy Mekemson

31 de ago. de 2016

We had researched newer used Toyota Tacomas listed on the Internet by Lithia dealers. What we found at this dealership appeared to be what we were looking for. Keith Moreck was efficient, responsive, and prepared for our meeting. The car met our needs and the purchase process went as smoothly as could be expected.

4runner

19 de ago. de 2016

I bought my 2016 4Runner from Lithia Toyota and it was a great experience! They made the process easy and fast. All the paperwork was done before and I was in and out in a little over and hour. I would definitely recommend them if you're looking to purchase a vehicle. Ask for Keith Moreck!

HappyToyotaCamryOwner

16 de ago. de 2016

Had a great experience with buying a car from Keith at Lithia. I gave them a challenge and they worked hard and got me a car. Very pleasant, friendly and easy going. Very professional but personable at same time. Can't say enough good things!

Jaelj

13 de ago. de 2016

I am a horrible judgmental person and even more so when it comes to purchasing cars from dealerships. I've written to corporate offices my displeasure from dealing with their sales reps. Not the case today! Mark your calendars ladies and gentlemen! Because today is the day I walked into a dealership excited but nervous and walked out as pleased and even more excited to drive my new (to me) SUV home. From beginning to end it was the best experience I've ever had at a dealership! Ever... I drove over 3 hours round trip to buy from Lithia Toyota and not one second was wasted (well maybe that part where I was in the slow lane). Keith Moreck was such a pleasure to work with. I appreciate that I have used the word "pleasure" or derivations that word quite a bit but that is because it is the most adequate word to use. Naturally, I'll recommend going to see Keith. He's honest, reliable, attentive and helpful. Not your stereotypical car salesman. I wish there were more like him. But since they aren't - he has a repeat customer, for sure! Although...I'm so happy with my vehicle, it'll be a while before I make another purchase! Thank you Keith!!

Laurie G.

8 de ago. de 2016

Keith Moreck made the process of purchasing a new car stress free and smoothe. Overall it has been a great experience and I would recommend this dealership and Keith.

Danbifano22

27 de jul. de 2016

When I told a friend of mine I was looking for a new 4Runner, she referred me to Mario at Lithia in Springfield even though I live two hours away. She said he will give you a great deal, he won't jerk you around and you will get amazing customer service. Bottom line... "He will take care of you!" My friend was 110% correct. Mario called me and told me over the phone the price he would give me the car and when he could hand me the keys. He set me up with Keith who made all the arrangements and a few days later he called me to tell me the car was at the dealership and ready for me. When I arrived, Mario and Keith greeted me with a smile handed me the keys and before I knew it, I was driving my car home! The car was perfect and my experience couldn't have been any better! Thank you Mario & Keith!!

Amira A.

25 de jul. de 2016

I previously had some issues with an older car that was purchased and was in and out of the service department (which were very great to work with). I was frustrated and brought it to the general managers attention and he did everything he could to get me into a reliable car that would last me for years to come. I could really tell that Mario and Keith really had pride in their work and always wanted their customer to leave happy. I am pleased with my purchase and would recommend this dealer. (Also the gentleman that dealt with all of my financial paperwork was wonderful but I do not recall his name)

April1987

22 de jul. de 2016

Keith was sincerely one of the best and most honest car sales men I have ever had the pleasure of working with. My father has worked in the car industry for 20 years (service writing and managing a service department locally for a dealership with multiple auto makers.) To say the least I have had my own experiences with all different types of sales. Keith not only was informative but understood we needed time to make our decision and time to get things in order. We had a baby just one day before we picked up the car. I also might mention we traveled past 2 other Toyota dealerships to buy this car, specifically another Lithia Toyota dealership just 5 miles from our house. I really appreciated his understanding Nature regarding this life event. It wasn't fake or only in the interest of the sale. He even sent a nice thoughtful card and gift with our new purchase. He was very patient in dealing with my husband and I during this transaction. I was the initial contact and for obvious reasons became unavailable. His ability to be flexible with us and work with the two of us long distance sealed the deal for us. While USAA initially linked us to the dealership, we would be long standing customers because of Keith only. Thank you for the ease of purchase.

JeriS

20 de jul. de 2016

This was a very nice transaction. I was dreading looking for another car after my last one was totaled in an accident. I was pleasantly surprised how different it was from other car buying experiences. No pressure, just suggestions on cars to try. No haggling over price. The price quoted was a great price and we took it. Thanks!

Tracy

19 de jul. de 2016

Worked with me over the phone before I made the 5 1/2 drive to come get it. We were even able to get a trade-in value for what I was bringing before I left home. Staff was very attentive when I arrived.

Q Tip

12 de jul. de 2016

Our experience has been amazing each time we come to purchase a vehicle. I am never disappointed and I leave feeling excited. Skip, Keith, Mark, Pressly and Steve provided service above and beyond and it has always been my experience and they are always top notch and professional. If you want the best experience and your wanting to purchase a Toyota visit Lithia Toyota in Springfield Oregon and you will not be disappointed.

jp3999

10 de jul. de 2016

Keith Moreck was amazing. He was very accommodating, helpful and friendly. He made the process of buying a car painless. We drove 4 hours one way to buy a car. It was a leap of faith. I would make that leap again to buy another car from Keith.

Michael

7 de jul. de 2016

Great service and wonderfull people who are their to help and not hinder or judge. Was worried about my financial situation and past credit. They worked to not only get me truck i wanted but the best deal as well. Very much appreciated

Don & Jacque

7 de jul. de 2016

The Lithia team was very knowledgeable and helpful in all aspects of the car buying challenge.We will definitely use them the next time we need a car.

Leah Marie Fischer

5 de jul. de 2016

I was very impressed by the staff at Lithia Toyota of Springfield. They were extremely patient and courteous as I worked out the details of my finances and went out of their way to be helpful and supportive. I also got a great deal. I highly recommend this dealership.

JonW

2 de jul. de 2016

We bought our 2nd car from them yesterday and now would go no where else. They make the buying experience honest and friendly, no aggravation or hassle. We would buy from them again tomorrow if we need another car!. Highly recommend Keith in internet sales.

Autumn W

30 de jun. de 2016

I had registered with Costco Auto program and received a quick response from Rodney Kellum. We communicated back and forth and I told him we may be over later. Later that day we drove over from the coast and met Rodney. He was helpful and informative about all of the bells and whistles on the Rav4 we were test driving. He explained the different discount options we had as we had originally chosen the dealership based on the Costco discount program. We asked Rodney how late he would be working as we had to make a quick trip over to Costco, he said he was getting ready to leave but introduced us to Sam if we decided to come back. We made our quick trip and also went and test drove the Honda HRv we were interested in too. After discussing, we decided that the Honda felt a little "cheap" in comparison to the Toyota. So we made our way back to Lithia where Sam helped us and introduced us to Hamad. Hamad was very helpful and very knowledgeable about the vehicle and he thoroughly went through the basics of the Rav4 and answered our questions before we happily drove off. Harold in the finance dept. was very helpful as well and made the "scary" finance process not so scary. Overall, we would highly recommend this dealership and the people that we mentioned here. Great experience. Thanks team!

Lottoman

15 de jun. de 2016

After a lot of online shopping, I found the Vehicle I was looking for, with the Right price.I contacted Keith Moreck who was more than helpful with questions I had about the Vehicle.His response was great, not only with answers to my questions but with a video just for me.The video was in my e-mail Mailbox within minutes.Keith also took the time to keep in touch several for several days.My wife and I drove to Springfield from Medford to get a deal no one in my Area could Match.Mark the sales Manager, was fair and honest...even hooked me up with a full tank of gas.

campark15

12 de jun. de 2016

Jake Rand was a phenomenal salesmen and person to talk to about getting my first car. I never felt pressured or nervous during the entire experience. He made the experience fun and relaxing. i would recommend Jake to a new car buyer and a frequent one. Made myself feel like a part of the Lithia family so quickly! Great experience!!!

Chadandjulie

2 de jun. de 2016

My wife and I were looking for a good used car on the net and saw a used Toyota at Lithia. We emailed and set an appointment. When we got there Tim Mahn had the car out and ready for us to drive. We liked it but not what we wanted. Tim took the time to show us other comparable cars but we were just not ready at the time. He was excellent in his knowledge of the Toyota line and we were really comfortable with him. We were in the showroom when my wife spotted a 2016 Spring Green Scion. It was love at first sight. Tim explained all the advantages of buying new and worked with us until we had a deal that was about the same we would have paid for a used car. We had not planned on buying that day and didn't have our checkbook. Tim volunteered to follow us back to Florence to get the check and registration on our trade in to save us a trip back. We feel we made a new friend and thank him for making an often dreaded experience of car buying a very positive experience. We LOVE the Scion, LIthia and Tim and would never go anywhere else or recommend anyone else. Thanks Tim.

justinscott

1 de jun. de 2016

I spent 2 weeks emailing and texting with Keith and Mario to find what was best for me and my family. I was very satisfied with the experience as most the hard work was finalized before I arrived at the dealership. Once there, Keith was more than willing to answer all our questions and help us make the best decision for me and my family. He was very friendly.

Peter Vince

31 de may. de 2016

Keith Moreck worked with us over two days--first day texting with info and offers-second day Keith and Erik got us the deal we wanted--great RAV $ Hybrid--beat other dealerships in the valley and on the coast. They gave us the room we needed to make the decision--no hard sell. Once we agreed, paperwork was very quick and we were on the road in our new car. Yay!

Cdamian6

31 de may. de 2016

Stephen assisted us in a search for a toyota truck. He was very polite and helpful we will be coming back to see him as soon as possible.

Reneem

31 de may. de 2016

Employees at the dealership were friendly and went out of their way to make the purchase quick and easy. They were knowledgeable and professional at the same time. They even had refreshments for us including making a fresh batch of cookies since they were out!The car price was the lowest in the region, and we were told they're able to do that because they don't spend so much on advertising they can pass the savings on to the customer.

RichCook

29 de may. de 2016

Alright, so I'm 66 years old. I must have bought 20 new cars overall. I've been buying from Lithia for the past several purchases, In fact I've taken my two daughters go get cars there too. Keith Moreck is an unbelievable salesperson, and dispels any myths you have about the car business. The Sales Manager, Mark, is amazing as well, as is Jack in Finance.Would I recommend them......duh!!! Outstanding, easy to deal with, no high pressure, all the right things.You won't be disappointed.

Zai

14 de may. de 2016

Great service. Very patient. Felt relaxed and not pushed into anything. Eric did a great job of presenting the options and giving us the time to make a decision. I would recommend Lithia to my friends and family.

Josh

6 de may. de 2016

Keith helped me search for a hard to find Tacoma. Lithia didn't have what I wanted, but Keith tracked one down from another dealership and made it happen.

Jeffrey Benson

5 de may. de 2016

I went there to check out a sweet Nissan Altima Coupe but dreaded the stereotypical used car salesperson BS I've always dealt with in the past. Not here though. I was totally comfortable and there was little to no pressure. Everyone was real nice and made sure I was comfortable while waiting for paperwork to get done.The floor room was very clean with lots of great drinks and snacks.Overall I'm happy with the experience as well as the car.

Erik1969

4 de may. de 2016

After a few months of looking at mid-sized sedans, the Toyota Camry was an easy decision to buy. Price, value, and low cost of ownership made the Camry our obvious choice.and Keith, Jake, Mark and Harold at Lithia Toyota in Springfield made the experience enjoyable.

Xtasy1983

1 de may. de 2016

Wife and I have been searching the Internet for a town a country and they had a 2016 listed with only 19k miles for sell for only 19995! They pulled the car aside on a very busy day for them.. Record breaking and I still felt they bent over backwards to make us happy! You won't be disappointed!

Jen

30 de abr. de 2016

Friendly and knowledgable salesmanGreat service Kids friendly Easy and pleasant car buying experience Would highly recommend litha toyota of Springfield for their great service

Nikitadaeffi

21 de abr. de 2016

We had trouble finding the truck we wanted in our state we found it here and got lucky and got keith as our sales guy. From the first call through several emails he has been a pleasure to deal with, extremely professional, fast in responding and went above and beyond what we expected. We drove almost 500 miles to get our new truck and it was sooo worth it, the dealer in our town should take notes from keith on how to deal with customers. Thank you so much keith you made this sale so enjoyable and easy!!!

Happy car owner

15 de abr. de 2016

My husband and I found a car we wanted online at this dealer and completed some of the paperwork online. I received a call immediately and scheduled an appointment to see the car with a specific salesman the next day. While we braced ourselves for up-selling, gimmicks, and car buying hassles, we were pleasantly surprised to experience none of that. Keith, our salesman, is nice, funny, down to earth and trustworthy. We love our new pre-owned car! We appreciate the customer service we received and would recommend to our friends to work with Keith at Lithia if they are car shopping.

Ladybug97470

15 de abr. de 2016

Keith made this experience of buying a car an enjoyable one. I feel I had all my questions answered honestly and I think I got a great deal on my new car. Thanks guys!!!

TruckGuy

28 de mar. de 2016

Very happy with our experience. We also had a 1 and 3 year old with us and the kids were active. The sales staff was very understanding and family-friendly. We test drove a few vehicles and we could tell they did not just want to sell us one to sell one. They wanted us to be happy with the one we chose. We would definitely buy from them again.

shill822

28 de mar. de 2016

I leased my first Camry from Keith Moreck in 2013 and there was no doubt that I would return to lease my next car. Keith answered all my questions both via email and phone. After my test drive, I went home to discuss with my husband and called Keith back and he had my car ready within an hour. The finance process went smoothly, I drove away happy in my new Camry and when the time comes again in a few years, I will definitely go back to Lithia Toyota of Springfield.

philippians11w

26 de mar. de 2016

Buying this vehicle from Eric was the most enjoyable car shopping experience I've ever had. He was professional and had a great sense of humor and made me feel totally comfortable during the entire process. Shortly after the purchase I got numerous texts from him and a phone call to make sure that everything was exactly how I expected. I will absolutely recommend both the dealership and the salesman because I was treated so well.

Asmith

23 de mar. de 2016

This experience gets more then 5 stars. By far the fastest, easiest, happiest buying experience I have ever had. I will recommend Eric Edgar and Lithia Toyota to all my family and friends.

Dougkate

22 de mar. de 2016

The process was very low pressure and they worked hard to find what was best for us in our price range. Sam, Eric and Logan we the best.

Happy Customer!

18 de mar. de 2016

We had the pleasure of working with Rodney Kellum to buy our new Camry, and we are extremely happy with the experience that we had. We live in Portland and had been working with various dealers over the phone and email. Rodney very quickly earned our trust with his commitment to customer service, and doing all that he could to ensure that we got the car that we wanted while having the best experience possible. He was polite, honest, knowledgeable, accessible, responsive, and truly made us feel as though we were his most important customers during the time that he spent with us. We would highly recommend working with Rodney. He does what he says he will do, and thanks to him we have a beautiful new car for our family and Rodney to thank for that.

Andrei3

10 de mar. de 2016

Keith and Steve are the MEN! How many times you go to a dealership and all you hear is strait bull plus you being pushed to buy?! Well not here! Ofcourse it is easier when you know what you want, but even then when i said i dont want extra warranty Steve just explained my options and decision was after me. And Keith! Simple, friendly sales guy! Thats how a real sales guy should be! Keith you da Man! DEFINITELY will come back and Definitely will recommend!

Tomas23

9 de mar. de 2016

I am so thankful for the experience that we had at this dealership! When our chips were down and we were not going to be able to get what we needed or what we wanted the service and friendly people at Lithia Toyota wear nothing but kind and and generous. They did everything they could to help us out and they did everything in their power to make the experience quick, efficient and as friendly as they could. They were not just trying to sell my wife and me a car just to make some money. It seemed like they wanted to make sure the money that we spent with him something that we truly wanted and something that seemed very well worth it. My wife and I appreciate you guys so much thank you!

SCANTRELLS

1 de mar. de 2016

Just bought my third car and it was amazing. Mark/ Eric were awesome. They found the car I wanted and got me a great deal. Would not go any were else to purchase/service my vehicles.

Countrymama28

29 de feb. de 2016

I recently bought my 2000 Buick lesabre from this dealership and Jeremy was the salesman. And I enjoyed my experience there. They were helpful and it was easy. I will recommend it to others.

luckyfrog81

29 de feb. de 2016

I recently purchased a Scion Tc from Steven Presley and couldn't be happier!No pressure and overall was a fun experience!I recommend this dealership and ask for Steven Presley!

Amydizon

29 de feb. de 2016

Steven Presley was very friendly, answered all our questions and concerns, great customer service and patient. They all did a great job getting me my new van...

Lala

27 de feb. de 2016

I got to make my own decisions and Keith made it happen !! I had a very good experience!! I will go back for my next car there again

Dianna Cavazos

25 de feb. de 2016

My experience at this dealership was very good. Ron C was my salesmen and he was very polite and very knowledgeable about the cars that I was test driving, he also is very patient because I couldn't decide between two cars that I liked. Overall the experience was hassle-free I walked out of there a very happy girl. I would recommend this dealership and Ron C to any of my friends that are looking for a new car or used car.

TJs

23 de feb. de 2016

I've dealt with most of the major dealerships in Eugene and Springfield over my past 20 years in the area. It was really refreshing to see a dealership that did the business transaction like a normal business versus the stereotypical car salesman that doesn't take no for an answer. There was no pressure, when I was asked if I wanted something and I said No they accepted that. That is worth something to me. Everything from the sales person Eric all the way down to the service center, It was as if they felt the relationship was more important than the transaction. My businesses feel the same way . It's worth the trip to Springfield to check these guys out. I'm sure the other sales people are good too but you might want to ask for Eric he was exceptional. To be clear I wasn't paid to say any of this nor did I get a better deal because of it, this is my honest opinion and the best car buying experience I have ever had. I plan on doing business with these people as long as they maintain this level of professionalism and building their business on relationships vs chasing the fast dollar. Thank you

Araslan0713

20 de feb. de 2016

After a several month search, I finally purchased my first car at this dealership. The service was pressure free, fun and comfortable. There was no hassle and everyone I worked with (Keith, Logan, and Jack) did everything in their power to get me the best deal without giving me the "salesman pitch".

Travandlibby

19 de feb. de 2016

We had a great pressure free experience because buying a car with a baby in tow adds a few more hurtles to the day. Everyone was very accommodating to our schedule especially during nap time and entertaining the little guy during test drives. We are very happy with our purchase and would recommend Lithia Toyota to anyone looking for a great car buying experience!

Tjayne

18 de feb. de 2016

I've bought a few cars in my life, and working with the Lithia Toyota crew in Springfield was by far the best! Everyone there is extremely friendly, and they were very accommodating to our kids. Definitely will do business with them again in the future!

Joel1001

18 de feb. de 2016

Underwriting was efficient and completely transparent, no games or surprises. Salesman was honest and knowledgeable. Car is a gem and price was exactly where it should be. Thanks again!

Diane

13 de feb. de 2016

Eric Edgar was a great salesman who knew the cars well. He worked until we found a price I am comfortable with. I have already seen firsthand how Lithia serves their customers and I've been very impressed, so buying a car from them was comfortable.

Zeus

12 de feb. de 2016

The salesman that we had was very energetic. He made us laugh and still was serious and got us the best deal I think that he could for a new Toyota tundra

Jwirth74

3 de feb. de 2016

We had a great experience at Lithia Toyota. Keith Moreck was very knowledgeable and super easy to work with. I would definitely recommend working with Keith the next time that you want to buy a new Toyota. Best car buying experience yet!

Argonf350

2 de feb. de 2016

My experience was great. Eric Edgar was extremely friendly and knowledgable and helped me find the right vehicle for what I needed. I will definitely see him again when the time comes for another new vehicle.

Bryancotter

1 de feb. de 2016

I had an excellent experience at this dealership. Eric Edgar was great to work with. The finance manager was great as well. I have bought two trucks from them and I plan to keep doing business with there.

Ilovemytundra

31 de ene. de 2016

The moment I stepped into the dealership I felt comfortable and confident about my choice to stop there. I dealt directly with Eric and can say hands down best car buying experience. Best staff in town.

Adam1686

30 de ene. de 2016

Logan was very quick to respond and helpful directing me during my buying experience. The price and friendlyness was Well worth the drive from my local dealership.

Carmela712

13 de ene. de 2016

I had an excellent experience at this dealership...The sales people were great, the finance manager was great, the service manager was great. This is by far the best experience I have ever had buying a car. I worked with Steven Presley in Sales for a few weeks before deciding to buy and he was great to work with. The dealership didn't have the color we wanted initially, so Mark Aggson made some calls to try to get us the vehicle we wanted. They were both excellent to deal with and went out of their way to make sure that we were happy with our purchase and that we were able to get the accessories/upgrades to the vehicle we wanted. They arranged for the service folks to install our added accessories and coordinated all of that for us. Ken Anderson in Service was awesome and made sure everything was installed properly and that I was happy with the new accessories. The finance manager even went out of his way to try to save us money which ended up benefiting us greatly. I am so pleased with this dealership that I will definitely buy from them again and will recommend them to my family and friends. They have since followed up multiple times to make sure we continue to be happy with our purchase!!!! I never felt like they were just out to make a sale.

panda1

3 de ene. de 2016

We talked to Steven on the phone, discussed a car special that was advertised on the internet and ended up buying that same car.Overall it was a hassle-free, no nonsense transaction, we got exactly what we wanted and we weren't pressure to buying anything more that what we wanted.Steven and his team at the dealer were very helpful in getting everything done expeditiously, answered all our questions.

at22

1 de ene. de 2016

This was the second car I bought from Lithia Toyota in Springfield. Both of the dealers I worked with were at the dealership in 2010 when I bought my first car from Lithia. That in and of itself is notable. The negotiations were fair, efficient and they offered the best price on the car I wanted. Once we agreed, all customer service and communication was first rate. No hard sells on expensive extras. They respected what I wanted and did everything in their power to meet my needs with the highest efficiency. I want to especially note Keith Moreck for his friendly and professional service and his extraordinary friendliness and communication (every text or e-mail was responded to in minutes--even after hours). I've never bought a car so easily and pleasantly. Appreciate Mark Aggson for getting me the best price on my Rav4 hybrid in town and the team of Mark, Keith and Harold for working so well for me and ensuring I had a 100% satisfactory customer experience.

Zheful

1 de ene. de 2016

Thanks Logan for the service! I am happy to find this new Camry to be my first. Although not a short time to wait on payment, I still believe it is a good choice.

Michael

1 de ene. de 2016

Keith went well above and beyond expectations in my search for a new 2016 Toyota Tacoma. While searching for a very unique configuration, Keith has consistently provided updates on substantially similar versions, both at Lithia Toyota and elsewhere. He tried to negotiate dealer trades and notified me even when there were no updates just to keep me in the loop. Additionally, Keith let me know where any of the vehicles were that he was not able to obtain so that I could contact any of those dealerships directly. I can't say enough for his customer service.

Sherri

31 de dic. de 2015

December 31, 2015 To whom it may Concern, December 31, 2016 My name is Sherri Brooks. I recently leased a 2016 Toyota Corolla with Lithia Toyota of Springfield. I'm a single female and have recently moved from Vermont. I went to Lithia by myself. This was my first time working with a dealership. I need to mention that I was very nervous and a little scared. The person who assisted me in acquiring a vehicle was Steven Presley. Steven answered all the questions that I had and the things I didn't understand he stuck with me till I did. I felt very comfortable and well informed with him during this process. He took his time with me and was very patient with my lack of knowledge on something's. Steven took very good care of me as a patron. I am thankful he was my salesperson! I love leasing my new 2016 Toyota Corolla! Sincerely, Sherri Brooks

Jtomlano

30 de dic. de 2015

Eric is a highly professional guy who took the time to help us see the value and quality of th 2016 RAV 4 we purchased. Great experience and the whole crew at Lithia Toyota was outstanding. We recommend highly!

goelvis

29 de dic. de 2015

I was looking for a Certified 2014 Highlander Hybrid and Lithia had one that I was interested in. Unfortunately, it sold before I was able to get it, but Keith was EXTREMELY helpful in my car search to find another one within 500 miles - even though he wouldn't receive any commission for the sale. He went above and beyond the call of duty to assist me in my search for a new car. Thank you Lithia Toyota! I recommend Keith absolutely!

HappyTacomaOwner

12 de dic. de 2015

After watching every video on the internet about the new Tacoma we thought maybe it was time to upgrade my truck. During a quick trip to town for supplies for a DIY project at home we decided to drive by our local dealer in Douglas County. I guess DIY clothing is not what to wear when stopping to look at a new truck. When I asked to take one for a test drive it was obvious we were not worthy of a new truck. I was told it didn't have any gas in it. I was reminded several times how expensive these trucks were and the final straw was when they wanted to do a credit check before I could take it for a drive..... At home I did a quick internet check of Oregon and made a call to Keith at Springfield Toyota. He was honest and told us they were basically sold out and we would have to wait. I thought this was so much better than trying to sell us one in a different color or with different options. Keith kept in touch with us the entire time we waited as our new Tacoma was being built sending updates along the way as he got them. When the big day came we could not have been more excited or treated better than we were by Keith and the team at Springfield Toyota. On the window of my new truck was a little sign, 54 days :) That made me very happy because it showed that he knew how long we had waited and how excited we were to get it. After all the paperwork was done I told the story of what had happened at the other dealer and they couldn't believe that in this day and age people still act like that. You can't judge a book by the cover for sure because we were in and out of the dealer with my new truck in under an hour with no surprises and a absolute great interest rate with no cash out of my pocket. I couldn't be happier and I can honestly say we will buy our next car from Keith for sure. From emails to text messages to phone calls he will answer them all and treat you with respect the entire time. Thank you for making car buying a truly stress free experience.

Frogman

11 de dic. de 2015

Recently purchased a new Avalon for my wife. Bend Oregon did not have the specific color, so headed to the Springfield dealership. What a wonderful buying experience. We negotiated a price before arriving and the vehicle was sitting there ready to drive off. Eric Wrightington was beyond professional. As a retired senior military officer (Navy SEAL), I do not give out compliments easily. I was so pleased that when my Jeep Grand Cherokee continued to have electical problems (two recalls, towed to dealership three times over past six months), I called Erik and we once again negotiated a deal over the phone and drove to Springfield to pick-up my new 2016 4Runner Trail edition. They provided me on both occasions vehicles at a reasonable price and most importantly no hassles.....none, nada.

Rav4ever

6 de dic. de 2015

He was helpful in every aspect of picking out and learning about a new vehicle at last two purchases. First an Avalon Hybrid than a Rav4... After driving a Prius, Camry and Hylander in addition to Avalon and 2 different Ravs!!! Talk about patience...

Rosemarie

2 de dic. de 2015

Went for a Ride in a Rav4, everyone there was so helpful and "fun" I ended up with the car I drove. Love my new Toyota! Have owned 5 (at least) Toyotas and loved each one!Appreciated the interest they all showed me in learning my new car with all the "bells and whistles" Eric, Keith, Steve and whoever I forgot were most helpful and patient.Thank you to all of them for making me feel so welcome!Rosemarie Gaber

jim

1 de dic. de 2015

My wife and I went in for a new car and found what we wanted and Ron was very easy to talk to and no pressure to buy,We are very happy with the new Prius,we will go again if we need another.Employee dealt with Ron C.

Lindsay

1 de dic. de 2015

I was able to drive out of the dealership in my dream car thanks to these guys! They found the exact car I wanted, in my price range and worked their magic! Great communication, honesty and no BS.

ToyotaCorollaS

24 de nov. de 2015

My husband and I were referred to Eric Edgar to purchase a car. He went above and beyond to find us the perfect one. He was so patient and went through every possible option for us. We appreciate all he did for us and definitely recommend him and this car lot.

lp1087

20 de nov. de 2015

I made an inquiry on the internet about a trade in and purchase of a 4runner, Keith responded and I let him know I would be in touch. some time had passed and I contacted him again about a vehicle and it was his day off..... and 8:00 pm. he not only answered, but was very pleasant and helpful, he told me he would not be in for 2 days but to contact his partner Rodney, which I did the following day. I told Rodney what I needed for my 2015 jeep trade and they came within 1,000.00 and it worked for me since other Corvallis dealers did not even come close to that, all of this over the phone and the deal was done. I have used Toyota of Corvallis for 4 of my cars...never again! They have lost my business to Keith and Rodney.

2bestfriends

9 de nov. de 2015

Great experience! Best interaction at a dealership ever. Best price around, no fuss, ample test drive time. Quick and easy but never felt rushed at all. Would buy here again.

achase1986

9 de nov. de 2015

We purchased a 4Runner from Litha Toyota and the entire transaction took about an hour. There was no haggling, we got the vehicle and a fair price with absolutely no pressure.

Chad G

2 de nov. de 2015

I will preface this review by saying that I never post reviews and this is my first. But I really felt that I should post my experience with Lithia of Springfield. My wife and I had been looking for a used diesel truck and found a low mile Dodge at a fair price here. So we showed up at the dealership expecting to "play the game" as I've bought many vehicles over the years and have dealt with car dealerships many times. We were greeted by Eric. We were also very upfront with him from the being as to what we had come to look at. He was very helpful in getting us ready for a test drive and not pushy at all. The drive went well so we started talking about terms. We asked if we could talk privately a couple of time and he was very respectful and we were able to take as much time as we needed without interruption. As we moved forward he brought us the sales numbers and they had discounted the truck another $2000. This discount I did not ask for as I had been looking for sometime and I new the truck was already fairly priced. There was none of this..." well let me talk to my general manager" back and forth game play a half dozen times. It was a very honest and straight forward transaction right from the start. I have dealt with Lithia of Eugene a couple of time and both times I must say i felt like I needed a shower after I left. I thought all Lithia stores probably deal the same way. Boy was I wrong! It was obvious to me that they operated their dealership much differently then the majority. Being in management for a local company myself I'm sure that this is due to the upper management at this particular dealership. Eric Edgar was who I worked with and he was awesome. I also met another sales guy named Sam and he seemed like he would've been cool to work with as well. Eric offered to introduce me to Mario Aguirre the general manager. I'm quite sure that he has a lot to do with how well they deal with their customers. Kudos to Mario and his staff! Thank you for such an awesome car buying experience. Total time at the dealership was about three hours. This in itself is unheard of. I was so impressed and will definitely be back to work with Eric again. Thanks again.

A and B

1 de nov. de 2015

I really love buying cars from this place super fast and easy! By far the best in town! hands down i would recommend them to anyone looking to buy a car.

SiaraRae

31 de oct. de 2015

I purchased a 2016 Toyota 4Runner from Norman Prasad and he made things super easy. I knew what I wanted, and he got me the right deal without unnecessary pressure. I visited many dealerships before purchasing at Lithia and I recommend this dealership to anyone in the car-buying market.

SCANTRELLS

31 de oct. de 2015

MY EXPERIENCE WAS AMAZING, RON CORBETT WAS PROFESSIONAL AND REALLY NEW WHAT HE WAS TALKING ABOUT. EASY PROCESS AND WILL ONLY BUY FROM HERE. THE DEALER SHIP WAS AMAZING AND MADE ME FEEL AT HOME.

J and D

30 de oct. de 2015

I have purchased numerous vehicles in my life and in the last six months I have had easily the two best experiences of my life. Both times I worked with Rodney Kellum. Professional and personable. Rodney understood my needs and surpassed them! I would recommend Rodney and Lithia to anyone!

Duckfan

29 de oct. de 2015

Rodney was great. Easiest purchase experience I have ever had. Had the car we wanted and a very good price. Rodney took great care of our needs both in person and over the phone and via e-mail. Great job lithia!

Armstead

28 de oct. de 2015

Keith found me the truck that I wanted which there are not very many of them out there. Thank you. Not the color I was looking for but love the truck.

Jkh

25 de oct. de 2015

Eric Edgar and the rest of the sales people are so nice. They always make a deal with me and get me out of the lot with the car I want.

INORWA

23 de oct. de 2015

Keith was very knowledgeable, pleasant and helpful. Straightward and honest. Not at all the negative sterotypic BS car salesman. Renews one confidence in concept - there still are good people out there to do business with. Highly recommend both Keith and Lithia.

AFZ

20 de oct. de 2015

We purchased a Rav4 from Keith & staff at Lithia. They anticipated our every need and provided quick answers to all of our questions. Turns out they may also be interested in partnering with the local non-profit I work for; Holt International! So, this combination of great service and local support for an org that benefits vulnerable children and families around the world...makes me feel they are of the highest caliber! Thank you!

Adrienne

18 de oct. de 2015

An amazing experience totally recommend Keith and Lithia to all people. They made us feel so well one with absolutely no pressure. Great place to buy a car

bryan0730

11 de oct. de 2015

We just bought the 1ST new car from Lithia. The sales people there are very helpful and professional, especially Ronny, who walked us through how to connect the cell phone to car by blue tooth and some other tricks. Highly recommended!

Hannah

5 de oct. de 2015

I've sworn I would never get a car from a dealership but this changed my outlook completely! Great service and they help you find what you need, not what they will benefit from the most. It was the easiest process I could've asked for, while getting a great deal on an awesome car. Great group of people, I'll definitely go through them again when my lease is up. :)

Happy Highlander owner

1 de oct. de 2015

We purchased a car last night and loved the experience we had. Keith Moreck and Harold were very informative and efficient. We enjoyed purchasing the car and being shown how everything operates. We appreciated Keith's attention to details. He made sure we got everything we needed. They were both enjoyable and professional. Thank you Toyota for a class act in Keith and Harold.

Joyce2731

30 de sep. de 2015

I bought my scion from Jake Rand. He was so helpful and very informative. I apprichiated the effort he put in to make sure I got what I wanted. Thank you Toyota, specially Jake Rand who gave great customer service!!

aspencer12

30 de sep. de 2015

The salesman and finance people at Toyota were professional and efficient, making my son's first experience buying a new car enjoyable. The salesman took the time to work with our budget needs and getting us a reliable safe vehicle. I have already highly recommend ed them to my friends and family.

Darthvader78

30 de sep. de 2015

Went in with the wife to kick some tires ended up driving home a new tundra Kieth Moreck offered a deal I could not refuse! Very nice and completely honest no B.S.I highly recommend this dealership.

Duckfan08

30 de sep. de 2015

Never had a better experience. Keith is the best! Forget about all that "dealership" negativity, this place is the BEST dealership in lane county. Go see Keith, he will take care of you.

Heather

30 de sep. de 2015

Bought a new Camry from Keith. He is amazing!! He made it so simple and fast and got me the car I wanted. If you are looking for a salesman go see Keith!!!!!

Timbersfan

30 de sep. de 2015

Keith Moreck made my shopping experience a breeze. I was really nervous and not looking forward to car shopping. I visited a couple of dealerships in Eugene and the experience was less than terrible. A friend recommended Keith so I gave him a shot. He was a pleasure to work with. I would recommend that anyone shopping for a vehicle to visit him first.

traveldemon

21 de sep. de 2015

It is a high stress time when left vehicle-less, the last thing i needed was a car salesman who didn't care. Eric Edgar helped me with a car purchase during this stressful time. Kind, courteous, and professional all the way, he answered my all questions with respect. I will definitely buy here again. Thanks to the whole team at Lithia!

Highlander Dennis 12

14 de ago. de 2015

Our Lithia salesman was Bert Johnson and he was very helpful. We were unable to drive the vehicle home after purchase. Lithia Toyota delivered the vehicle to our home at no charge and we lived about 70 miles from dealership.

Joe

12 de ago. de 2015

Hello,I had a great experience working with Jake and his teammates at Lithia in Springfield. I spent a couple weeks online looking at cars and prices before I made my final vehicle choice. I am thankful that I was able to get into my vehicle before the weekend was over. The communication and customer service was excellent. I will be shopping at Lithia for my next purchase. Thank you Jake for your help. ?

Chico1214

29 de jul. de 2015

My experience buying my first car was great ! The sales guy Jake was awesome He didn't make us feel pressured to buy anything and was very informative about the car we were looking into. I love my new 2015 corolla and would recommend Talking to Jake at lithia Toyota if your wanting to buy a new/used car Thank you Jake !!!

kbergue

28 de jul. de 2015

This is the 3rd vehicle ive purchased from toyota, more specifically Jake Rand. Hes super friendly, easy going and very flexible. I cant count the amount of times hes come in on his days off, spend numerous hours, even days searching their other lots to find me just what I am looking for. The service provided is definitely on a much more personal level than you would get from any other dealership. I will continue to take my business there knowing I will be taken care of. Thank you for all your hard work and dedication.

LoveToyota

25 de jul. de 2015

The sales rep was quick to respond to my initial phone questions. He called me back quickly with answers and also took much of my info over the phone to speed things up when we arrived for test drive. He even had the exact model I wanted to see pulled out of the lot waiting for me to see. The finance guy was fast and friendly too. Will go back again.

AcuraMichelle

9 de jul. de 2015

Everyone on staff worked to make this experience as pleasant as possible. They were considerate of my time and went above and beyond my expectations!

Joe B

2 de jul. de 2015

This was the first time that I actually had a good time buying a car. Every time I try to purchase a car I feel like choking the salesman. This time quite different. Thanks Erik for changing that for me.

Kb24

30 de jun. de 2015

Awesome experience, I was able to get an SUV that I had been needing. He worked a great deal for me, kept in touch during the wait time, walked me through the financing, and made sure I was happy. Best experience I've ever had. Treats you like a friend, not a paycheck.

Chris44

29 de jun. de 2015

We've purchased quite a few vehicle over the years and when we arrived at Lithia of Springfield we expected the same high pressure environment. That wasn't the case our salesman Jake was very professional and ask questions to better understand our needs. I would highly recommend every team member we came into contact. Mark and Harold also did a tremendous job working to get us the financing we were looking and exceeded our expectations! Thanks again!

Hughes15

2 de jun. de 2015

We are very impressed with Lithia Toyota of Springfield's excellent customer service. Lithia Toyota of Springfield had excellent communication. We knew exactly what vehicle we wanted for our family and how much we were willing to pay within our budget before we went down to Lithia Toyota of Springfield. We bought a New 2015 Toyota Highlander from Lithia Toyota of Springfield and we Love it!. My husband and I worked with Eric Edgar and Mario Aguirre; these two individuals made buying a Toyota easy. We got a great vehicle the 2015 Toyota Highlander- ConsumerReports recommended pick for Midsized SUV's at the right price. Again, Lithia Toyota of Springfield went out of there way to earn our business and got us exactly what we wanted very fast. Thank you Lithia Toyota of Springfield.

Ernie DUDE

20 de abr. de 2015

Very professional appearance and manor to explain the function and ease of driving a hybrid. I am totally satisfied with the purchase and confidence in the dealership and yes I would by another car from Lithia Toyota Scion of Springfield.

Scion Owner

19 de abr. de 2015

Could not find where to leave an e-mail to contact service dept. As far as ratings over all good. I have concerns of damage after last service that I was not informed about.

oby123

5 de mar. de 2015

I don't know why I continue to go back there. I never end up buying a car from them and always get a deal from Kiefer or Lithia Dodge. The sales guys over the years Oliver and recently Tim Mahn have been great. Even the guy that stepped up to help out when Tim was assisting another client was awesome. Its the numbers guy, Sales Manager Sam that sucks so back. If they try sticking you with him tell them you would rather someone else help you out. I admit, my situation I presented them was sucky and they got me approved for a truck that I wanted, however the numbers are nuts and they refused to budge even when I came up a lot on my budget. They value my car more on the previous day than the day I came in to make a deal, which pissed me off so much. He comes in and just hands me a paper. Doesn't explain anything and just says, I am surprised you even got approved for this, like it was a take it or leave it offer.I came up on my amount I could pay monthly by a considerable amount and they only came down $15.00. I don't have time to play silly games. They could have told me all this over email instead of saying they have good news and getting me to come down for the crappy offer.Remember the name Sam and avoid him. I am going to Kiefer, you guys should too and talk to Ryan Loveless and Fadi the numbers guy. Outstanding guys over there.TL;DR Sam Sucks... Go elsewhere

PROMO

1 de mar. de 2015

We just purchased a new Toyota 4-runner today. We could not be happier with the experience. We had gone in to browse for a new car a few months back, knowing that we would not be able to purchase for awhile. Eric Edgar worked with us without being pushy at all. He kept us informed when new 4-runners were expected on the lot. He helped get us into the vehicle we wanted in the timeframe we needed. We will definitely recommend him to our family and friends.

ceb

28 de feb. de 2015

Eric showed us a good selection of vehicles and helped us to pick the one that was right for us. He made the buying experience a pleasure.

mtreadway

24 de feb. de 2015

I had gone to 4 other dealerships before going to Lithia. I none of them were willing/able to help me with my situation. Lithia was friendly and professional from the start. They worked with my financing options until we came up with something that worked. I am very grateful for their help and patience in finding me the perfect vehicle.

Jules B

21 de feb. de 2015

Eric was very helpful and made finding the truck I wanted very easy. He provided outstanding customer service throughout the whole process! When anyone asks for a recommendation on buying a vehicle, I don't hesitate sending anyone to him.

Alison

21 de feb. de 2015

Had a jeep that I didn't like and wanted to trade it. Was not sure what kind of car to get that was not in my price rang just knew I wanted new. Eric really helped me find a good car in my price rang that I could see myself in for the next several. The only problem I had was choosing a color.

mckvill

21 de feb. de 2015

I had a great couple experiences here with Eric Edgar, super helpful, friendly, caring and always made sure i was happy and satisfied along the way! Highly recommend this dealership and especially eric! Very pleasurable experience!

aaron

20 de feb. de 2015

Keith Moreck made this process sooo easy and stress-free. He and Lyle went the extra mile to make the whole thing smooth and efficient. Steve in financing was a great help too, and actually got me a better interest rate than what I came in with on my pre-approval!! Where does that EVER happen? So happy and excited about my new Corolla. I would recommend these guys to ANYONE who needs a car. Never thought I'd say 'car salesman' and 'pleasant experience' in the same sentence, but this team has changed that for sure! Just want to say thanks again!Aaron Amick

sarajw

17 de feb. de 2015

I worked with Eric Edgar to purchase my 2015 Toyota Corolla. Eric was straight forward and easy to work with, no games/haggling/surprise costs. I was able to tell Eric my price and he was able to get it for me when no other dealerships would. I would highly recommend this dealership and Eric specifically!

Amanda

17 de feb. de 2015

I've bought 3 cars from Eric in the last 6 months and have by far had the best car buying experience ever. He really goes above and beyond to make sure his customers are happy with their purchase. If you or someone you know is looking for a vehicle, go see Eric Edgar at Lithia Toyota in Springfield, OR. Tell him Amanda Dean sent you!

Tom

16 de feb. de 2015

I recently used Costco's Auto Program to purchase car. I was given a referral to Keith Moreck, Internet Sales Manager. He quickly prepared the quote and we met for the sale. From the start, Keith provided the best customer service I have ever had in dealing with an auto dealership. He really glowed when a challenge with the another dealership that had agreed to trade our selected Camry and then stated they wouldn't. Keith along with his other team members and the Toyota Regional Manager were able to solve the challenge with the other dealership through their dedication and their excellent customer service to me. Keith quickly had the car transported to Lithia Toyota of Springfield and I was able to close the deal and take ownership today. At that time, Keith continued to demonstrate his excellent customer service by giving my wife and I a complete orientation of the car and its features. The next time someone asks about where to purchase a Toyota, I will not hesitate to refer them to Keith and the Costco Auto Program in order to receive the best customer service and pricing possible. That would include my next purchase...the ultimate statement of satisfaction!

Offroadman79

13 de feb. de 2015

Kieth Moreck was very helpful with the purchase of my new tacoma very easy to talk to no pressure at all very friendly,straight to the point and honest I originally was in there for the servicing of my vehicle Keith greeted me as I walked into the door and before you know it I was purchasing a brand-new Tacoma I will miss my old one but I know I'll love my new One even moreI'd say he's earned a lifetime customer I will definitely recommend my Friends and family.

taarynn116

8 de feb. de 2015

We just bought a new RAV4. There was a HUGE difference between Lithia Toyota and Kendall Toyota. As soon as we walked in the door Keith was super friendly and helpful. He had already pulled up which cars were available and the different colors and models. Then we went outside to look at the cars and he was very helpful in answering any questions. When we were there it was obvious that the entire staff was really friendly. Everyone was making jokes with each other. I would definitely recommend buying a car here rather than from Kendall Toyota. Not only was the staff really friendly but they gave us a much better deal than what we were offered before. You could tell that they wanted to help make you happy rather than push you to buy something you didn't actually want. It honestly felt like they were there for you.

rcraig22222atgmail.com

7 de ene. de 2015

BEWARE of this dealer.. Bought a brand new Avalon Hybrid that broke down in the first 24 hours after purchase. Looks like they do not perform the pre purchase inspection of their new cars. This is normally done in other Toyota dealerships.I bought an Avalon Hybrid Limited from Lithia Sprigfield this week. Process of buying was good. The general manager seemed like a nice guy and we ended up driving out with a new Avalon Hybrid in less then 3 hours. So why was this such a bad experience?? Well.. we had to drive back home to Portland from the dealership for about 100 miles. The dealer who were in such a hurry to make the deal happen did not even perform a preliminary pre-purchase inspection on the car. Next morning, my wife tries to open the doors next morning and it is not responding. We called AAA to jumped the batteries and took the car to a nearby Toyota service center. After performing an over night charge and full diagnostics, it was found that the battery on the hybrid was dead. The Lithia dealer had seen this problem when we were making the purchase but decided to let us (customers) take the risk by just zapping the batteries so that it leaves their premises and breaks down else where. So Beware of this dealer EVEN if you are buying a new vehicle (my Avalon had driven just 10 miles when I bought it).. I heard that this was a case lot rot. So I will have to now deal with other issues like flattening of tires, rusting of the rotters, etc.. as and when they get uncovered. Peace of mind of buy a new 40000+ $ Toyota is gone and we have to now live with all the issues with this car.

mack20

23 de ago. de 2014

Way overpriced on their used vehicle selection. Tony the used car "manager" likes to add on about $3-4000 over book. Example? They have a 2003 Ford Ranger extended cab, V6, 2 wheel drive 2 door pickup. It has a large dent down the right side of the bed and a lot of deep scratches all over it. The interior had multiple burn marks from the previous owner who smoked and the interior of the arm rest was melted by something that had spilled in there at one time and the passenger side door lock did not work. The rear underside of the truck had been recently spray painted black (probably to hide rust) and they also installed rubber door / fender guards that weren't even straight. I looked on Kelly blue book and edmonds.com and searched for this exact vehicle and found that the same truck in EXCELLENT condition was a max 6995. The fair market price for this area was at $5200. Given all that was wrong with this truck I offered $3995. I think that was fair and MIGHT have even gone up to 4500 if Tony didn't come out and open his mouth. He told me the truck had a retail value of $7000 and my offer was ridiculous. So why then do I ask does the sign on the truck say the retail is $13,000 (yeah I know, joke right?) and because you are shopping at Lithia they will give a $3000 "discount" making it $10,000? He then got really defensive when I asked to see where he was getting his numbers from because they don't match mine. Then he told me to just go elsewhere and made a big show in front of the other customers and employees. Look it up yourself people. Lithia is no one I would consider to buy a used car from (or any car that is). Not with guys like Tony at the helm anyways. Hope this finds its way to the big man's desk.

kcaples

31 de may. de 2014

Buying a used car can be somewhat of a daunting process. Lithia Toyota of Springfield was by far the most friendly and respectful dealership that we visited. As a young college student, and as a woman, I felt that other dealerships took advantage of my inexperience with car dealerships. Eric allowed us to test drive many vehicles without the pressure of making a purchase that day. He was very knowledgeable about all of the different vehicles I was interested in. When he didn't know the answer to a question, he was very willing to look up information and offer more relevant information. Eric remember my name upon each visit and what type of car I was interested in. Lithia Toyota was very flexible on allowing us to test drive the car for longer periods of time, something that we highly valued. When it came time to purchase a vehicle, they were very fair regarding price. I am also a Springfield resident and value keeping business local. Overall, I valued the friendly employees and feeling of respect at Lithia Toyota. I would recommend this dealership to friends and family.

KimE62

23 de may. de 2014

Steven Presley greeted me and was very patient allowing me to make up my own mind about how I felt and what I liked about each vehicle that I had test driven. When I found something I liked he introduced me to the rest of his team. He had positive things to say about each co worker leaving me with a feeling of confidence in all of them. Steven was very accommodating without being pushy. By the time I drove off with my new Tacoma I felt like I had become a part of a close knit family.

Bethanyhl1

1 de may. de 2014

I was looking for my first car and I came to Lithia looking for affordable prices. Sol showed me a perfect 2012 Toyota Corolla at an affordable price! Being a college student I was excited to buy my first car at a great price. The customer service was beyond satisfying!

shbohlken

23 de mar. de 2014

It was a great car-buying experience! No pressure and I came out with exactly what I wanted. Having been a Lithia customer in the past I can also commend their service department as well. With the way they treated me buying this car and the way they have treated me in the past in the service department, they have a customer for life! I highly recommend Lithia and Eric Edgar.

Toyotagirl01

23 de feb. de 2014

They were very helpful. They got us the payment we wanted and the car I wanted. I would definatly go back I the future for a purchase again.

ashleeh92

22 de feb. de 2014

Awesome customer service. They got me the car I wanted at the price I wanted. It was fast and easy. I could never ask for better people to get me into a car

PreRunner2014

22 de feb. de 2014

I inquired about a PreRunner via internet request. I promptly received an email back regarding my query and a price quote. I asked about a couple items on the quote and Oliver promptly sent back the answers. I scheduled a time to come down and test drive and get an offer on my trade in. I received a fair offer and price and came to an accord. The experience was professional, friendly and I would recommend to my friends. A work associate purchased a vehicle here last fall and recommended them. I was very pleased with the ease of purchase, speed of the vehicle prep and the financing transaction. Thanks Oliver and Lithia!

JenLove

8 de feb. de 2014

I have given Toyota Lithia of Springfield a rating of 5 stars because they really are helping to boost the economic state of Oregon.They do this by helping those who are at disadvantages get into excellent running cars.By doing this it helps others like me to improve the overall quality of our life as well as our job performance. Justin is an excellent sales person who takes a humble approach to his customers who is not just trying to sell but also help others. I got a sense of humanity from all the workers there. I will do business with them from here on out and I recommend to the public to do the same!Side note: The Scion IQ 2013 is a great vehicle for the minimalist : )*Cheers!Jen

Chriscrude

30 de nov. de 2013

Absolutely amazing experience. James was like no other salesman I had encountered before. Honest, and helped me achieve my wants in every aspect from car to cost. A+! Every step of the way was flawless. Thanks guys!!!!

BenRoberts

30 de nov. de 2013

I went in to Lithia Toyota Scion of Springfield looking to buy a nice used truck. I had a very limited budget and no idea what I was doing. This was the first vehicle I had ever purchased from a dealer. As I walk on the lot I expected to be gang rushed by multiple salesmen and pressured into buying a 25,000 dollar car I didn't want. Instead what I experienced was the complete opposite. James walked and talked with me around the lot for a while. We test drove a nice little truck that just wasn't for me, But he never gave up until I was happy. He even drove me across town to another lot and helped me find the perfect truck. I drove it back and he helped me fine tune the paper work with a great price. All in all I was very happy I went to Lithia Toyota Scion of Springfield.

ballfamily

24 de nov. de 2013

We had been looking for an F-J for some time. We really liked the black F-J and had to ask for a sales person. After waiting just a minute we were greeted by a young guy named James. I asked how long he had been at Lithia and he said about a month. We came in on Veterans day for a sale since my husband was a Vet we decided to stop at Lithia in Springfield. He was very personable and honest. We had no trouble with the loan took just a few minutes. We were sent to the finance guy, friendly and quick. It was nice. We drove home our dream F-J and Im in love with it. We will get another new car in a few years for my husband and would totally consider Lithia of Springfield again, and look for James. James already called and scheduled my first maintenance appointment, very nice.

CalebJeter

13 de nov. de 2013

I came in with no money down and a trade in worth $800. They made it so I left with a great car at a great price. They worked with me and got me exactly what I wanted atbthe price I could aford. Which was no small feat. If your looking for a new car you must go see them.

Tristan541

10 de nov. de 2013

Justin Wilson sold me a new Camry. I love the car. Justin was polite and professional to work with. I left the dealership feeling like I got the best deal on the best car at the best rate - I didn't think that would be possible. The Lithia sales and financing team seemed to legitimately care about me and my needs. Justin helped me every step of the way. I will only buy cars from Justin Wilson and highly recommend you do the same.

BrandenEsch

10 de nov. de 2013

I just bought a brand new Platinum edition Tundra from Justin Wilson at Lithia. Justin is not like other car salesmen. I am happy to report that Justin is not pushy and annoying - like many other car sales people. Justin is knowledgeable and focused on helping me find the perfect vehicle that met both my needs and wants. Justin and the rest of the sales team were able to locate my truck and deliver it in less time than I expected. They provided me with an extended warranty and lifetime oil changes at a great value. I have no doubt that I received the best vehicle at the best value. I was pleasantly surprised and impressed on the number of details that Justin went the extra mile for me on. I highly recommend you talk to Justin if you intend to buy a car or truck.

rainman1962

9 de nov. de 2013

I live in Medford so travelling 6 hours round trip to buy a car says a lot. This is a sales staff you can trust. I was never pressured to buy anything I did not want to. They were very willing to find a car that met my expectations rather than expecting me to buy what they had in inventory. The staff was courteous and very friendly. They took the extra time to get to know me. They made sure I was comfortable with every aspect of the vehicle before letting me drive it off the lot. I would definitely recommend a friend or family member to buy a car from Springfield Toyota. I do not work for or have any family members that work for Lithia!

troywhite7777

5 de nov. de 2013

I found my "dream car" on Auto Trader a 1997 30th Anniversary Z/28 Camaro with 76,100 original miles the only problem was it was 500 miles away at a Lithia dealer in Springfield, OR (I live in the Reno, NV area). Bill Berg took my call on a Friday and took my information and reported to me I could get credit for the car but the rate was going to be 9 to 12% and I would need over a thousand dollars down. I went into scramble mode and my wife and I found away to make it happen, but it would have to wait a week not knowing if the car would still be there... I flew to Eugene the following Friday. Bill picked me up at the airport and I could tell right away he intended to take great care of me. The car looked like it had been in a time capsule... beyond expectations for a sixteen year old car. I bought the car over $2,000 dollars under NADA guidelines, Harold McDonald not only got me financed, but did it for 5.3%!!! For a "used" car! He then proceeded to give me a bumper to bumper warrantee for 60 Days stating he just wanted to make sure I was covered for the trip home. He also was able to work out a lifetime oil changes from Lithia for my car! The service, care and hospitality was incredible and beyond any car purchasing experience I have ever had. I had bought my wife a 2013 Subaru from Lithia in Reno back in May and they handled things the exact same way. Not just professional, but like family... If I decide to buy another car I will most definitely choose Lithia's family of brands even if it means traveling back to Oregon!

tblackwell09

1 de nov. de 2013

The best car buy i have ever experience couldnt of asked for a better sales man an sales manager thank you guys for the awesome car an the hastle free experience every looking for a car should go to lithia toyota in springfeild

Sdmord

1 de nov. de 2013

Eric was professional, friendly and helpful! I could not have asked for a better car buying experience. It was a fun relaxing and I felt no pressure. I send everyone I know to Eric at lithia. I won't go anywhere else!

Karessa

17 de oct. de 2013

Harold stayed late to process my purchase. He was in good humor and provided excellent customer support despite the late hour. He explained everything clearly and easily answered all my questions.

EugenePriusDriver

16 de oct. de 2013

Excellent service and a hassle free purchase experience. Starting with my internet inquiry, to the dealer visit and actual test drive, the sales team was very friendly and helpful. Many thanks to Keith, Bill, Sam and Harold for your help throughout the entire process!

led360

14 de oct. de 2013

Great to work with, easy process. Keith did a great job of keeping me informed throughout the entire process. Ordering the truck the way I wanted, updating me on its progress and tracking during delivery from Texas.

erbassett

1 de oct. de 2013

Upon entering the dealership I was greeted by a friendly salesperson offering to help me. I was able to tell Keith what it was that I was looking for in my next car purchase. He presented me with different options that he thought would work the best for my situation and the types of features I was looking for in a car. He took me around to look at the available cars and answered all questions I had. He was easy to work with and did not put any pressure on me to make the purchase. I felt comfortable and like what I was saying was being heard. I feel that I got a fair price and that Keith did what he could to get me the lowest payment possible. Overall it was a pleasure working with him.

premly

29 de sep. de 2013

He is a very good and knowlagable sales rep.Great person to deal with and knows his products very well and i will recomend him to my family and friends and anybody else.

CoalOK4562

28 de sep. de 2013

I purchased my Toyota from Lithia Toyota of Springfield. I was extremely happy with my entire experience there. I heard the dealership is top rated because of their excellent service and knowledgeable sales staff and I certainly found that to be true. Steven Presley, sales person, listens to the needs and wishes of a customer, is knowledgeable, personable and conducts a transaction without pressure for the customer. It has been, by far, the most enjoyable experience of car purchasing I've ever had.

CristyMartinez

25 de sep. de 2013

Love this dealership and it's sales associates! Had a blast and they really helped me find the right car for me for a great price! They are so much fun and they really care about their customers.

ashley13_anderson

20 de sep. de 2013

Great person to work with, listened to all needs and wants and gave us a phenomenal deal on a 2005 honda civic. I would recommend Eric Edgar to anyone who wants a honest and trustworthy guy to help find a car.

tbt1938

19 de sep. de 2013

Keith Moreck was very easy to work with. He answered our questions and helped usher us through the process. Buying a car can be tough. It's a big investment and any help is much appreciated. In Keith's case he went out of his way to answer our questions and make it easy for us without any of the pressure tactics that can make it so difficult. We shopped around at several different dealers of other makes and even one other Toyota dealer and found our best price and the car we wanted at Lithia.

mattibojani

16 de sep. de 2013

We had a pretty bad experience with a Eugene Dealership. I really didn't even want to deal with the whole car buying experience again. However, my granddaughter really needed a car. We decided to go to Lithia as I had bought cars there before and had a pretty good experience. Our salesman was Kenneth, and he actually made the experience a fun one for a young lady getting her first car! Thanks Kenneth!

XACseminole

30 de ago. de 2013

We had a fantastic experience buying new through Lithia Toyota of Springfield. We did most of the legwork online through emails with their Internet sales manager, Oliver Peck. He was quick in responding to our questions and held up his end of the bargain when it was time to purchase. Overall, we had a no-hassle, stress-free buying experience and would happily recommend this dealer to our friends (and already have).

luckyfrog81

23 de ago. de 2013

LITHIA TOYOTA ROCKS!!!!I Just drove away in my new 2013 Scion TC and love it. After shopping around at that other dealership (starts with a K) I made my way to Springfield Toyota. What a great place to buy a car, not only was my salesman knowledgeable, but they also had a great selection. The whole experience was fun and easy. This is my first new car and definitely not my last from Lithia Toyota. My salesman gave me a tour of parts and service and where I should go to take advantage of my lifetime oil package. (oil changes for life, pretty cool) I got the platinum extended warranty, so for 8 years everything is covered. (nice peace of mind and reasonably priced to boot) Nuff said, time to go and drive my new TC.....see ya at Lithia

BChurchill

23 de jul. de 2013

Worked with Keith to test drive new RAV4 and Highlanders. Keith was very knowledgeable about the features and comparisons of these vehicles. He was extremely friendly and low pressure. His attitude of matching my needs to the best option was especially apprecitated and not pressuring to make a sale!

jenfisher74

20 de jul. de 2013

Keith Moreck is the best car sales man I have ever delt with! Keith did not pressure us at all. He helped us so much with the purchase of our new to us car. I didn't think we would be able to get that nice of a car, but we did! Thank you so much!

teiab

19 de ene. de 2013

Thank you Lithia Toyota and Trevor for the excellent car buying experience! I appreciate all the time and effort that they provided to make my experience a good one.

xkariberry

13 de ene. de 2013

Just when I had given up on getting my dream car, Mark called me to inform me that he had found a deal that would meet my criteria and made my dream a reality. He has excellent customer service and is a very friendly person. He made the transaction easy and through out the whole thing had my best interest at heart! If I ever need another car you can bet that I will be going right back to Lithia Toyota of Springfield.

Harrison1621

9 de ene. de 2013

Mark was amazing, he helped get me into a new car, super sweet guy. Would go back & buy another from mark Aggson. The process was easy & pretty fast.

beefW

9 de ene. de 2013

I Bought a Used Toyota FJ from Mark and It was one of the smoothest transactions I had ever had at a dealership. I got a very good price on my trade in. There were a few things that needed to be fixed on the FJ and they were very prompt about making sure I was taken care of. I Plan on Buying a Brand New FJ this year and I will be going right back to Mark Aggson.

duane.taddei

9 de ene. de 2013

Down to earth salesman, Don't visit the other dealer selling the same type of cars in the local area before you give Mark and his co-salesmen a try..... They will treat you the same whether you are wearing ripped up blue jeans or a hundred dollar suit unlike their competitor!! Shopping for a New or used Toyota or Scion?? TRY LITHIA in Springfield!!

scantrells123

8 de ene. de 2013

Mark Aggson Sold me a 2003 Trail blazer and I would only buy from him! Great customer service, and very friendly.The time he spent making sure I could get the car I wanted,and at a fair price was wonderful. The car has been nothing but great.

mugsy828

30 de dic. de 2012

Jason (Salesman) was nice , polite but Sam the Closer or Sales Mgr was rude and very nasty...Read the other reviews...I did but went to the Dealership anyway...Don't bother...All the negative reviews are true...I am glad a left and spent my money elsewhere...I emailed the General Mgr (Feldman)but he never replied....His replies on this website are meaningless...If he was concerned he would have replied to me 2 weeks ago when I initially contacted him...Stay away from this store..

C.Kenney

30 de sep. de 2012

Sale staff friendly (of course) on first visit, decent price on the car we wanted. After the purchase we were dead to the sales staff and the service department isn't much better. Yes, we got our free oil change and sevice but the other warranty issues have turned to deaf ears and uncaring attiute. IF I buy Toyota again it WILL NOT be from Lithia. Unless you get a outstnad price on your new car, go somewere else.

theseakrs

2 de mar. de 2012

I purchased a certified used toyota from Lithia of Springfield. I live 2 1/2 hours away. The following day I was walking around the car and saw that there was a problem with the front bumper alignment that I had missed the day before. (It was a dark rainy day) I took the car to a reputable body shop who found extensive damage from a front end impact. As this car was supposed to have a 160 point inspection I was understandably very upset. I cancelled the payment on the car and called the dealership informed them that I was rejecting the car as not meeting the standards of the certification. Long story short it took over a month to resolve to issue in my favor. During this time not once did the dealership personally communicate with me. There may very well be many good sales people and management at this business, however I sure has heck never met any of them! FFF----

texan_176

22 de ene. de 2009

Aaron in the parts department has been my source for Toyota parts for years. He is knows the parts inside out and has also gone out of his way at times and helped with information on Lexus parts. The prices are very competitive and I save at least 20-30% compared to local dealers. Shipping costs are very reasonable and there is no sales tax if you live outside of Oregon. I would point anyone to this dealer for OEM Toyota parts at deep discouted prices. Be sure to deal with Aaron as ask for the best discount he can give you.