EP, floral/plant delivery

13 de feb. de 2015

Livonia Mitsubishi had a very low mileage 2011 Transit Connect on their lot. These vehicles are difficult to find, as most are used by contractors and have extremely high miles. Our sales rep, Mr. Keith Green was very easy to work with and expressed no "high pressure" tactics at all. We test drove the van and told him we had several others to check out at various other dealers. He said that would be fine. If you decide on this one, just give me a call. We did end up purchasing it. We asked to have a few cosmetic issues repaired before we took delivery. No problem. The CarFax and dealer inspection paperwork was all in order. Everything was done correctly and in a timely fashion the day we picked it up. Again, no mention of trying to "stack the deck" by selling additional warranties, etc. Very smooth and painless experience. They even took care of the paperwork required to transfer the plate from our old vehicle, saving a trip to the Secretary of State. If we were buying new, we would not hesitate to direct our business in their direction as well.

His and Hers

13 de oct. de 2014

We went in to the Mitsubishi dealership just to test drive the Outlander Sport. I had been researching small SUVs for several months and I was looking for the combination of features/price/gas mileage. My only reservation with the Outlander Sport was the industry reviews that said the vehicle was under-powered. Within the first few minutes of the test drive, I did not find this to be the case. The vehicle accelerated well and handled smoothly, both on surface streets and the highway. The 2015 apparently has better cabin insulation so road and engine noise were minimal. We were looking at the ES, so we don't have all the additional features, but I didn't need all the technology like backup camera and touch-screen radio. We returned to the dealership and began the paperwork, but had to run home to get the checkbook. On the ride back to the house my wife said she really liked the Outlander Sport and was thinking about getting one as well - trading in her 2013 Kia Optima. She liked sitting up higher and the size of the Sport both inside and out. By the time we returned to the dealership she'd made up her mind. We both left with one that evening and are extremely happy with them.

WinfieldHH

21 de ago. de 2014

After 12 years and 120K miles I had to say "goodbye" to my Montero Sport. It was very emotional as I quietly turned the keys over to Laura. Over the years my car has provided me with invaluable transportation and the thought of getting a new one was tough. I was going to miss the service trips to see Laura and Edwin with an occasional Dutch Coffee and Stroepwaffel. I strutted around the car lot eyeing each vehicle and eventually opting for a 2015 model. The service provided was excellent when I decided to purchase a 2015 Outlander Sport. I later ran into an unforeseen road block. We discovered my trade in TN vehicle had the wrong VIN # and my car was not really registered with title owner ship in Michigan. My purchase would not go through without a valid Title with the correct VIN #. State of Michigan Office deferred the title ownership back to Tennessee. I was stranded at the dealership with thoughts of canceling my new purchase. I could feel my temperature and pressure boiling. The Livonia team rallied together; provided a service car and later added customer value by assisting with getting the title corrected. This was perfect customer recovery and retaining a valued customer. Thank You. You made a difference in my life and will highly recommend your dealership.

Camper Carol

20 de ago. de 2014

I was looking for a new vehicle after having had a Jeep for sixteen years. I called and talked to Keith Green on the phone and the next day I stopped by after work to "browse". Keith gave me his entire attention the whole time I was there, helped me work out the finances, explained the different vehicles, and showed me around the facility. Needless to say I am now the proud owner of a New 2014 Mitsubishi Outlander and I absolutely love it. I have called and e-mailed Keith with questions and he never hesitates to get me an answer as soon as possible. I would recommend this dealership to anyone and would tell them to ask for Keith Green.

Marianne

2 de ago. de 2014

I had a very good experience here. I first went to the dealer the closest to me who didn't tell me about the 1000$ rebate, got the wrong color car for me and more.. let's just sum it up that I was really upset with the other dealer. As I cancelled that buy and called around to other Mitsubishi sellers I came across Keith at the Livonia dealership. He instantly told me about the rebate, gave me other deals to lower the price, and he got the car lined up that I wanted within an hour. He was nice, personable, and never tried to oversell or cheat me. I was VERY happy with the experience and the car (I wanted a Mitsubishi because they make the best cars ever) and I would highly recommend both Keith and Mitsubishi to anyone who's going to buy a car.

Carol Richardson

28 de jul. de 2014

Contacted the dealer last week about purchasing a 2007 Mitsu Eclipse Spyder from a neighbor. Spoke to Edwin at the Service Desk, and he told me the warranty work due on car, discussed the price to offer the owner and was very knowledgable. After a few discussions with him, I purchased the car. Took the car to the dealer today, per his advice, and had the necessary warranty work done. I drove right in, spoke with him and he took care of me, no waiting. He was very informative and called me to let me know additional belts needed replacement. I followed his advice, and the car runs great. I also asked him about an adhesive on the back window, and he said he would take care of it. He did, and it looks spectacular. Edwin also took the time when I picked up the car to show me how to apply touch up paint. He did one for me and told me how to continue and when to apply the clear cover. He was wonderful and made my experience to the dealership a pleasant one. He also informed me to have an oil change in October prior to storing the car for the winter. I rely on him and his knowledge and will only have Livonia Mitsubishi service my car and go through Edwin. The dealership was very clean and professional. Everyone was very nice to me and I am go glad I purchased a Mitsubishi and found this wonderful dealership. Thank you again, Edwin. Edwin deserves Employee of the Month ***** Carol Richardson, Canton, Michigan

MRT

14 de may. de 2014

I have purchased two cars from Livonia Mits in the past 6 months. The vehicles were delivered as promised with no hassle. I went in knowing what I wanted my payments and price to be and they quickly matched me with vehicles for my wife and i. Mike Thompson was a pleasure to work, always very cheerful and smiling. It shows how much he loves his work! We had some small issues with the first vehicle that were dealt with immediately, and we couldn't have been happier with the outcome. A great place to buy a car of to have service done to your vehicle.

Beth

25 de feb. de 2014

I have been bringing my Mitsu here for service and I always have a great experience. Everyone is friendly, the prices are very reasonable and the work is done right. Unfortunately I was in an accident and my Mitsu was totaled so that left me without a vehicle. Livonia Mitsubishi made a difficult situation into an exciting time for me to choose the right vehicle for me. I never felt pressured or like I was being taken advantage of, they are all just a great bunch of people. After test driving several different vehicles I decided the Outlander would best fit my needs and they worked hard to make it mine at a reasonable payment. The whole family LOVES our new truck! Thanks Livonia Mitsu for taking care of us again!

Kendall's Dad

19 de nov. de 2013

We have been buying cars, and getting our cars serviced from Dave and Colleen McDonald for years. So when my daughter was in position to get her first new car we suggested she go talk to them. Dave was very patient and took the time to explain all the pluses and minuses of new versus used, and how to finance it. At the end of the day they decided that a used vehicle would suit her needs best and he found her an awesome Uplander at a super price. It is the perfect vehicle for her and she loves it. I'm sure they would have made more money if they talked her into a new vehicle, but that's not the way the McDonald's do business. On top of everything else they also found her financing at 2.25% for a used car! You will not find better people to deal with than Dave or Colleen McDonald, and their Sales Manager Mike.

Sandy H

16 de jun. de 2013

In working with the team at Livonia Mitsubishi, I was able to find exactly what I needed in a vehicle. The sales person was very patient, financing was easy to understand and I walked away with not only the perfect car for me, I understood exactly what my payments were going to be as well. In addition, I felt no pressure to get into an agreement for a car I couldn't afford. I told them what I was looking for, they heard me and kept my choices in an affordable range. I have and will continue to recommend Livonia Mitsubishi to my friends and co-workers.

Fortino's Flowers

14 de may. de 2013

Mike was really helpful. He was real laid back, not an "in your face " kind of salesperson. Overall the experience was very good.

Joe

18 de abr. de 2013

This was a good experience with this dealer. They understood my needs, they listened and we worked out a deal in a NO PRESURE atmosphere.

Meg

15 de abr. de 2013

I have been here on a few different occasions for service and always had a pleasant experience. So naturally when I decided it was time to trade in my truck for something new I knew right where to go. I couldn't ask for better people to deal with. Everyone was friendly and I felt very comfortable in my decision to buy from Livonia Mitsubishi. They really won me over with how upfront and honest they were. Everything was explained to me so I could understand and all of my options were laid out clearly. Thanks again Livonia Mitsubishi for taking the uncertainty out of buying a car!

Laura

12 de abr. de 2013

I made an appointment for a service inspection since my car is close to 100,000 miles. As a loyal owner of Mitsubishi cars, I've had a lot of experiences with Mitsubishi dealerships and this place was top notch. Had excellent service, was given a discount on my oil change, and even left with a car wash. I had a few minor unrelated issues with my convertible top, which were fixed on the spot. Will be returning to purchase another Mitsubishi in the fall!

Ashley at Michigan Automotive Supplier

1 de abr. de 2013

Our company purchased a new vehicle, knew what we wanted, they found it and were great to work with. Very helpful, professional, and enjoyable to work with. Purchasing process was easy and stress-free. Went in to sign papers and were in and out so quick!

johnny liu

29 de mar. de 2013

Great buying experience got a great deal on a outlander sport le and they also did a great job detailing the car before we left the lot all in all a great place

Lew

26 de mar. de 2013

clean quick efficient purchase thanks Bill Sharon and Lew

Linda

26 de mar. de 2013

What a great dealership, full of knowledgeable people! We found the dealership on line and my husband went up to "check out" a van. He came back raving about the people and quality of vehicles available. He went back the following day and bought (and traded in) his van, while there he noticed a car I might be interested in, so we went up again. We bought and traded 2 cars in 3 days! On the way home from the 2nd purchase, I experienced a problem with my "new" car. I spoke with Mitsubishi and they said get in fixed in my home town dealership and they would pay. They never questioned or doubted my concern about the car. I did get it fixed and they quickly paid for the repair. Even my home dealership was amazed at the response of Livonia Mitsubishi since I had bought it used/as is/no warrenty! All the staff was friendly and eager to please. I can't tell you how easy & fast they made the sale happen. I am soooo going back the next time we are in the market for a vehicle. This dealership was an hour from home, but worth the trip. They even will watch for vehicles, if requested, so our next purchase will be even easier.

Cornleious

4 de mar. de 2013

I had an excellent experience buying my first i knew how much i wanted to put down and how much my monthly payments would be and they matched everything perfectly for me i recommend any one that wants to buy a car all there sales people are nice and friendly

newdealer

16 de feb. de 2013

I purchased my second Mitsubishi outlander from Livonia Mitsubishi, the first outlander was purchased in Ann Arbor. First the loan process was filled out on a "old" form and I had to drive back and resign the loan papers. Three months later I was notified that the title for the new car had the wrong VIN number on it. I now have to mail them my title and wait up to one month to receive it back with the correct VIN. Nothing but a hassle, I will never go there again.

Happy Customer

6 de dic. de 2012

I loved the whole process of purchasing a vehicle from Livonia Mitsubishi. Everyone that I dealt with was very friendly and courteous! I will recommend anyone looking for a vehicle to go see Colleen McDonald and staff!

Thankful for Livonia Mitsubishi!

22 de nov. de 2012

I was beyond surprised with my experience with Livonia Mitsubishi. The salesperson (Mike Thompson) was extremely professional and not at all pushy. This dealership also worked with my not-that-great credit score to get me a great deal and to make sure that I was in a financial position that would put me in a better position for the future. I truly can not thank the employees of this dealership enough. I am now in a low-mileage car (and it runs amazing) and I'm making payments that are affordable! If you need a car and want to work with people who WANT to help you out (and who want to do what's BEST for you), then you NEED to head out to Livonia Mitsubishi today. Thanks again guys!

cheryl0625

15 de nov. de 2012

I bought my son's car from this dealer...the service was great and I was able to turn around the sale quickly. Mike Thompson was very responsive and handled all the details for me...I would recommend him.

Peggy

15 de nov. de 2012

My husband was a car salesman and I never picked out or bought my own car - ever! I did not plan to purchase a vehicle this year; however my poor college-graduate-assistant-student son's car finally died, I decided I should have the new car and gave him mine. From the beginning dealing with Livonia Mitsubishi was great. I live in Lansing and could only get to Livonia on a Saturday. The sales manager came in on a Saturday - spent time explaining everything, got me financed and I drove the car home. I absolutely love the car. Livonia Mitsubishi made buying my car a completely enjoyable experience. I felt very successful and look forward to a long relationship with them.

Livoniamits

14 de nov. de 2012

The dealer was very attentive to my needs and was very helpful in explaining what cars fit my driving style.

Dr. Bay

4 de nov. de 2012

I went to the dealership not expecting to drive out in a new vehicle. Livonia Mitsubishi sales staff and finance manager exceeded my expectations. I would highly recommend Livonia Mitsubishi to my family and friends.

Great Service

31 de oct. de 2012

I visited the dealership after finding the vehicle of my choice on the web. Mike and Dave on the Sales Team were truly professional and prompt and worked with me and my unique circumstances. The Livonia Mitsubishi Team had me in my new vehicle in a short period of time! KUDOS!! William M.

Ralli Art

16 de oct. de 2012

The Staff at Livonia Mitsubishi is top notch, with well over 100 years of combined experience in Auto Sales these guys know how to get it done. No sleasy salesman here. The staff is knowledge, personable, and all around good people. I came in with a specific set of demands for what I wanted in a new car and when it came down to it there was only 1 car out there that fit the criteria. Mike Thompson worked with me to make sure that we were able to secure the car. They picked it up and brought to the dealership for me so that I could come grab the car in the evening as it is hard for me to make it to the dealership during normal business hours. Dave got me financed, no easy feet there. With little to no credit history, not too many companies out there would give me a loan, Dave made it happen.

bb

12 de oct. de 2012

I had told my husband before we set out,"we are not buying a car today". This particular day we visited "another make" dealership (name withheld it was so bad), prior to Livonia Mitsubishi. Even after all my homework, I was uncertain as to which vehicle to buy until I saw this Outlander Sport in the showroom. I knew it was the car for me the moment I sat inside and saw all the extras, besides all the other important features necessary. My husband took one look at me and knew I wasn't going to settle for anything else. Plus, he had been trying to get me to buy a new car for some time. He gets my old car, you see and he was past due for another vehicle. I asked the salesman, Mike, "how long would it take them to remove the car from the showroom and get ready for me?". They had the paperwork completed and the car ready for me to take home that day. I may only of had the car for three months now, but I still love it as much as the first day I saw it. Actually, I love it more since I have gotten to know it better. My first maintenance visit was today. It went real smooth. I made an appointment prior to service. It was great to deal with friendly, professional, and knowledgeable people both visits. Keep up the good work!

Import Fan

27 de ago. de 2012

I was in the market for a new car, and the staff was extremely helpful and friendly. Keith and the rest of the staff listened to my concerns and needs, and were no-pressure, which I greatly appreciate. I would recommend Livonia Mitsubishi to anyone looking for a car.

patty

25 de ago. de 2012

i was looking for a car and must have called keith about 3-4 times asking questions. he is very friendly,not pushy,and answered all my questions without getting annoyed with me. he made the deal very easy. iv been to other dealerships and left due to pushy sales man who annoyed the crap out of me. i would go back and deal with keith in the future. im very happy with my car and had very small issue that the dealership took care of right away with no problems at all!very friedly and helpfull!!

HUi hui

18 de ago. de 2012

After one dealer and another, this place is def. the best! No waste of time, everything is precise and professional.

BSIEF

23 de jul. de 2012

THE DEALERSHIP FOUND THE CAR I WANTED PRICE WAS OK THEY LET ME TEST DRIVE A SIMULAR CAR THEIR WAS NO HIGH PRESSURE SELL IT WAS GREAT WORKING WITH KEITH GREEN

lizmill

20 de jul. de 2012

Great sales person great experience. I would recommend this dealership to family and friends

Nickname

11 de jul. de 2012

I bought a used 2004 Chevy Trailblazer, and received a fair price and fair trade-in. It was a quick no-hassle transaction, and I would repeat again.

The Rocket

20 de jun. de 2012

These guys are fantastic! I have been getting my car serviced there for a few months when I got the new car bug. I went up and talked with Dave, Mike and Keith and 45 minutes later I was driving my new Mitsubishi Outlander Sport. The Outlander has been perfect - good price, good mileage and trouble free.

cscott5

16 de may. de 2012

Simple to the point facility, excellent service and management.

motorcop1

21 de feb. de 2012

I would recommend Livonia Mitsubishi to anyone looking for one of their products. They are very professional and know how to treat the customer with none of the hassles of buying a car. The dealership is clean with a large inventory. Dave and Keith made purchasing a new vehicle painless with on the spot financing with very competitive interest rates. The parts and service department is top notch. This dealer and their personnel will go the extra mile to help the customer achieve 100% satisfaction. I would recommend this dealer.

gnathan

30 de dic. de 2011

I visited this dealer to find a new car. I financed a 2011 Mitsubishi Outlander sport last Friday and I am more than satisfied. This dealership consists of an excellent staff and owner, who are friendly and hardworking. Everyone works together well to give you the best deal.