Charles Bergen

1 de ene. de 2016

Could not make deal on new vehicle, ended up at another Chevy dealer for my new car . Service dept has always been excellent. Wanted to keep my business in the neighborhood but had to go to a different town.

Jay Watters

1 de ene. de 2016

Every time I've purchased a vehicle from Lucas and everytime I get the vehicles serviced at Lucas they go out of their way to make sure you have a great experience. As long as I'm in New Jersey I will purchase my vehicles from Lucas.

Steven Hess

31 de dic. de 2015

Everyone was very friendly,made every effort to get me the truck i wanted. After shopping around i found they gave me the best deal. Would recommend them to anyone i know who wants to buy a vehical

Jason

30 de dic. de 2015

This was thee absolute best car buying experience I have ever had. The sales manager at Lucas, Jim Lynch, along with the other staff were fantastic! Thanks so much for getting us the best deal possible on an amazing new Chevy Suburban!!!

Robert Roy

24 de dic. de 2015

Locking WHEELS, BUT COULDN'T FIND KEY. SERVICE SQUEEZED ME IN SINCE I'm LEAVING FOR FL. RIGHT AFTER CHRISTMAS. THIS SERVICE DEPARTMENT ALWAYS GOES THE EXTRA MILE TO ACCOMODATE OUR NEEDS

Robert Young

24 de dic. de 2015

I had a large bolt in my tire (not repairable), I had the extended warranty on the wheels and tires. I drove it to Lucas Chevy and they replaced my tire with no hassle.

Peter Rogers

17 de dic. de 2015

Thanks to Ryan and George. Great interest rate.Thanks to service dept for fixing dealer installed ambient lighting

Victoria Mcglothen

16 de dic. de 2015

My 07 chevy cobalt died suddenly without warning. I must admit, I did not have the best credit and I've had a few hiccups during the time I was paying off my 07 cobalt. Although it was paid off when it died, i knew those hiccups would come back to haunt me. But, Lou and the finance team made it work out for me. No money down, nice discounts, and great package deals on my new 2015 Chevy Sonic LT. Although I wasn't thrilled about having to buy a car three weeks before Christmas, I am happy I made the purchase with Lou and the guys over at Lucas Chevy. They were great. Oh, the best part is, they were able to please my mother. She is a pitbull when it comes to big purchases like car buying. She asked a lot of questions and got involved in the financial back and forth and she left happy. They remained professional and light hearted and even joked about her having a job there...lol. The guys over at Lucas are terrific and are worth doing business with. Two thumbs up, and 5 stars.

Jeffrey Michels

3 de dic. de 2015

After months of truck shopping on line and test driving other makes and studying up on pricing and availability I found our truck on line at Lucas Chevrolet. I entered my info and sales got back to me next morning to set up appointment to see and test drive the truck that evening. Salesman Fred very courteous with assisting me with any questions I had. Sales manager Tom Kilroy very professional and open to working out a deal in the sale of truck with my trade in. Financing was also made pleasant with Dougs knowledge and advice on warranties available.This truck was a family investment and upgrade I new what I wanted in a truck and budget and Tom's team made it happen, stress free. I have no alliance with any Lucas employee and will definitely be back for when my wife is ready for a new car and would recommend them to friends and family.

Amanda Hopkins

2 de dic. de 2015

Lee and Ryan made sure I got everything I wanted and for the price I wanted. I appreciated their patience and kindness. I truly love my new car and would recommend Lucas Chevy to all my friends and family. Thank you.

Ronald Rottloff

27 de nov. de 2015

Great service. Nice people, very friendly people.

David Hartner

20 de nov. de 2015

Excellent truck for the price.:) Worth the wait..

John Gorlaski

19 de nov. de 2015

I am completely satisfied with the purchase of my 2016 Volt .

Victoria Jobes

13 de nov. de 2015

Excellent, would buy from Lucas Chevorlet every time. You couldn't want a better salesman than Jim Lynch. Thank You

Elise Lybrand

11 de nov. de 2015

The staff is professional and very friendly. They are like family. Great job!

Thomas Mcmorrow

3 de nov. de 2015

I am very satisfied with my car-buying experience a Lucas Chevrolet. Everyone at the dealership that I came in contact with was extremely friendly and courteous. I felt every effort was made to give me the best deal possible on my new Chevy.

Jeffrey Wetzell

3 de nov. de 2015

It was easy to buy Their because Jim lynch was very helpful and just didn't pressure me There was no walking away and let me talk to my manager stuff involved at all,We came to a fair price for the vehicle in also at a fair price for the trade

Brigitte Galley

3 de nov. de 2015

To Whom it May Concern,Serafin Lopez serviced my new Chevy Cruze for the first oil change. He rechecked the computer for a previous problem I had encountered with my new vehicle and he reassured me the problem is resolved. I have total trust and confidence in his expertise. Serafin was recommended by a close family friend as an excellent mechanic and I look forward to have him service my car in the future. Thank you.Sincerely,Brigitte Galley

Robert Taylor

29 de oct. de 2015

I had a problem with steering and it had to be replaced which took 16 days to get parts and vehicle was at shop all those days even though GM had a recall on the problem but GM didn't get the parts to you for 14 days that's to long!!

John Pluta

27 de oct. de 2015

Lucas did what I needed and did it in a professional manner.

Philip Julia

21 de oct. de 2015

My most recent visit was a short notice oil change and servicing. when I showed up for my apt it was almost immediately taken in and they were very polite and concerned if I had any other concerns. To my surprise the service rep found me in dealership and told me that my car was finished and that it was being washed. :) Over the years of dealing with Lucas Chevrolet It has been pleasant.

Vince Catalani

14 de oct. de 2015

I recently moved to Delaware but I still use Lucas Chevy because they never gave me a problem with my car. The service writers and techs are so friendly and take care of my cars needs quickly. My car even gets a great wash after! I'll always use lucas for service, I don't care how far the drive!

Jeanette Santiago

12 de oct. de 2015

The best dealership I've ever came across. Best in customer service. Over all 100% satisfaction.

Brian

11 de oct. de 2015

I called early in the morning looking for a same day appointment, I asked if I could bring my truck in at 10:30 for an oil change and a valve stem repair, he said that was fine, I was there at 10:30 and a truck was done by 11:45 and I was on my way. I am very happy with the service I have received at Lucas Chevy, that was my fourth appointment with them now and everything has been great, thank you.

Arnold Starr Jr

10 de oct. de 2015

Very nice new & modern show room and service drop off. Staff eager to help and make sure the job is done right.

James Rossell

5 de oct. de 2015

Buying this vehicle was a pleasant experience, the sales staff were very friendly and went out of their way to find the vehicle that I wanted. Great Job!!!

Morris Marlin

2 de oct. de 2015

On the two visit's that my 04 Silverado was in for service my service advisor Sean was very good with my concerns on my vehicle. It is great to have my HVAC system working the way it was design to. Thank You Morris Marlin

Brandon & Brittany McBroom

2 de oct. de 2015

Everyone at Chevy Lucas was pleasant, helpful, and even have us some good laughs. From the minute we walked in, to the minute we signed the papers, an all around GREAT experience.

Lois Aaronson

24 de sep. de 2015

My recent service experience was quick and efficient. The drive up service area was so helpful and easy. My car was completed within half an hour and it was brought to the drive up area. I did not have to roam around a parking lot looking for it. Great place to continue to have my car serviced!

Charlene Rayner

18 de sep. de 2015

It was a good experience. Everybody is professional and friendly. Very willing to work with customer and not play finance games.

Daniel Sheilds

16 de sep. de 2015

Lucas Chevy is an excellent dealership. I have no complaints about any of their staff. They have always been helpful, professional and courteous in both the sales and service departments. I have bought my last three vehicles from Lucas Chevy and referred many friends there and will continue to do so.

Kamil Aviles

6 de sep. de 2015

Took my vehicle for routine maintenance (oil change/tire rotation). Vehicle was serviced within a quick reasonable time.

Mary Kelvy

4 de sep. de 2015

My husband received fast courtesy service. He waited for the car to be serviced and it was ready in a reasonable amount of time. The technicians were friendly and answered all of his questions.

Yemika Palmer

26 de ago. de 2015

I love my car and the dealership. Everyone is extremely helpful and friendly.

AllieJeep

20 de ago. de 2015

With so many Jeep recalls going on at the moment it has been IMPOSSIBLE for me to find an appointment in a reasonable time frame. When I was finally directed to Lucus, they offered me an appointment very fast while other jeep dealerships were only giving me an appointment option for 3-4 week LATER. I made an appointment for lucus on Thursday for the following Monday. I explained to them that my car was going to be towed to them from an independent mechanic on Thursday (the day I was calling) and to call me and let me know when it got there. Bryan was great and kept me updated on the arrival of my car. He even looked at my car and began working on it Thursday when it had arrived. Bryan then called and let me know that my car will be done either Thursday night or Friday afternoon, which was well before my scheduled appointment on Monday. I am so thankful for the excellent customer service Lucus has provided me in the service department, although I did not purchase my car here, if I have anymore service needs I will in fact come back to Lucus because my home jeep dealership pinebelt lakewood as cause me nothing but headaches! Thank you again for the outstanding service!!

Robert Burd

17 de ago. de 2015

Took care of it when they said and had me out on time. Fixed the 2 issues.

Satisfied Customer

10 de ago. de 2015

Lucas service was excellent. I thought I needed brakes but I did not. They changed my oil and had the car ready quickly. I will definitely go back!

Jeffrey Boldizar

8 de ago. de 2015

My wife and I recently purchased a 2015 Chevy Equinox LT. We had as enjoyable car buying experience as could be imagined. It was clear to us that the mission of Lucas Chevrolet was a customer centered approach. My wife and I were treated with respect and we walked away with confidence that our future needs would be served well by Lucas

Philip Julia

3 de ago. de 2015

Ever since I have been dealing with Lucas I have been treated very well. I am picky on who works on my cars and I have trust in Lucas mx.

James Mccarthy

3 de ago. de 2015

We were very happy with our experience shopping for our new Malibu.Jim Lynch was very helpful and patient and explained our options very clearly. All in all it was one of if not the best experience we have had shopping for a car.

James Clancy

1 de ago. de 2015

I had a great experience leasing my first new vehicle. The dealer made me feel very comfortable and offered a lot of insight that was very helpful in making my decision.

Timothy Kinsley

30 de jul. de 2015

Buying this silverado truck was a painless experience. The salesman went above & beyond to get me the best possible deal to purchase this vehicle. truck was delivered on time as promised.

Elise Lybrand

24 de jul. de 2015

The staff is professional and the environment is friendly. My car was repaired quickly and correctly. The staff is like family to me. An excellent experience. I would highly recommend this dealership!

Dennis Kish

22 de jul. de 2015

Very friendly, accomodating and pleasant staff. Place to go for a job done right the firts time!

Camaro Ken

16 de jul. de 2015

My family has been dealing with Lucas Chevrolet for years. Nothing but great experiences, including my recent Camaro purchase. The Internet manager, Chris Hurff, had everything set up and ready to go before I ever stepped foot in the dealership. Upon arrival, I had the pleasure of meeting Chris. He introduced me to Ryan Gainey, who took me on a test drive and processed the sale. I cant say enough about either one of these gentleman. They made the entire experience enjoyable. I love my new Camaro! Good luck in the new building! I look forward to seeing it when its completed. Thanks again guys!

John Alloway

13 de jul. de 2015

This is my 3rd vehicle I have purchased from Lucas Chevrolet,all of them through Ronnie Iezzi and will continue to do so ( as long as Ronnie is still there anyway) he is the best salesman I have known and trust me over the years I've been through a lot of dealers even was asked to leave one lol but Ronnie has never been anything but helpful and he is the reason I continue to purchase from Lucas. Thank you Ronnie P.S. let's get the sales team in the new building where they belong that trailer sucks

Richard Caporusso

9 de jul. de 2015

The service staff is fast pleasant and efficient. Wait times are reasonable and they keep you informed .

Victoria Jobes

8 de jul. de 2015

good only I was there for 2hrs. They did a nice repair.The old change and oil filter were changed I hope.

JimE34

6 de jul. de 2015

I went in to purchase a Jeep Grand Cherokee after looking up the details online. When I got to the lot the mileage was 10,000 higher than it was advertised as. The salesman, Ralph Ruggiero, said it was because he is permitted to drive the vehicle to and from work. Oddly enough this is not advertised that salesman get to use the lot vehicles as their personal cars. Ralph said it had one owner prior. And when I reviewed the CarFax report it did have one owner - a car rental company. I asked Ralph if it was a rental and he said "No". So I showed him the CarFax report and he starts fidgeting and says "oh well maybe it could have". I then challenged him on why he told me it had one owner if it was a rental and couldn't he disclose it was a rental. He said he was unsure of the details but minutes before was preaching he knew everything about the car. He literally was the stereotype of every bad movie car salesman ever. Management was just as bad. They did not care one bit once they realized I was complaining about their salesman's tactics and not buying a car. My advice is to avoid this dealership at all costs. There is a reason so many give them poor reviews. Actually avoid all Lucas dealerships in general. There are plenty of other places to buy a car where you won't regret it later.

Spencer Spurlock

4 de jul. de 2015

It was a pleasure shopping for a new vehicle at Lucas. Frank Dudley answered all of my questions and was very professional. I highly recommend both Frank and Lucas Dodge.

Ken

4 de jul. de 2015

I am extremely happy with my purchase experience at Lucas Chevy. The staff was extremely helpful and patient. There was no pressure and I was given plenty of time for test driving and decision making. It was over all a great/easy transaction and experience buying my vehicle. I highly recommend Lucas Chevy.

Matthew Molesan

24 de jun. de 2015

Excellent service, fast, done correct with premium parts.

Jerod Bodine

24 de jun. de 2015

Very friendly service department, job was done correct the first time, very neat and clean work

Cartoune Romulus

20 de jun. de 2015

I went to five different dealerships searching for my dream car. Lucas Chevrolet had her sitting right there in their lot, a magenta camaro. They were extremely helpful and they offered me rebates and incentives to buy the car. In addition to the great APR rate on the car, they offered me a free lifetime worth of car washes for my car. I would recommended Lucas Chevrolet to anyone!

Elise Lybrand

16 de jun. de 2015

The staff are professional and friendly. Bob is always able to explain things in terms a non-mechanical person can understand. They are like family.

George Parker

15 de jun. de 2015

Lucas Chevrolet have allways been my choose dealership to attend.

Theresa Mcbride

14 de jun. de 2015

Always very helpful and friendly. Took my information right away and kept me informed on when my vehicle was ready. Lucas Chevrolet is always very professional

John Pluta

13 de jun. de 2015

Quick service and quick apt as well. aaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Patricia Bobko

8 de jun. de 2015

Very Professional staff. Highly recommend Service department

Ronald Rottloff

6 de jun. de 2015

Great service and nice friendly people. They take care of me all the time.

Christopher Wilkinson and Jennifer Roughgarden

29 de may. de 2015

I bought a 2015 Chevrolet Sonic. My sales representative was Ryan. He was very helpful, not pushy, and very friendly. He insisted I should bring the car home to drive it and see how I feel about it. After driving it for a day I knew the car was perfect for me. I would definitely recommend this dealership.

David Maples

29 de may. de 2015

Everyone was great from Salesman Vince Catalani to Loan Managers Tom and Ryan were awesome ,they worked for us got us the lowest Payment possible.I definitely would recommend the Dealership.I know we definitely will be back to purchase my Husbands Vehicle.Thank you for Everything you did for Us And Thank you for Supporting our Troops.Thank The Maples

Earl Hansrote

26 de may. de 2015

The Sales person (Kevin) was very freindly, well informed and polite. I would ask for him again for my next purchase.

Edward Kozup

24 de may. de 2015

Service department was very helpful in concerns I had on my sonic. Drivers door seal was put on order ( door seal damaged ) Edv Kozup Jr.

Richard Zitwer

20 de may. de 2015

My salesman, Ryan Gainey, was a very personable and happy guy. It was a pleasure doing business with him.

Edward Auletta

19 de may. de 2015

Service was completed and within the time limits I needed. Your techs were very professional.

Robert Kostrub

19 de may. de 2015

great, timely. new facility will add to overall appeal.

William Shough

16 de may. de 2015

Ronnie Ozzie was fantastic in every aspect explaining every thing to us..and did a great job Helping us pick the right car to fit our needs..I will definitely send my family and friends to himTo buy a great car..he is a very Outstanding sales man. He should be Commended for his Greatness toward his foster ears..William Shough

Frank Blondin

12 de may. de 2015

The people working at Lucas are professional and courteous. I know I had a difficult problem to solve, an oil leak that caused me to come back 8 times before it got fixed. I have checked under my vehicle numerous times since the last visit. It is dry and oil free FINALLY! The service desk was always willing to set up a new appointment for the ongoing trouble. That's about all you can ask from them. They did resolve the leak in the end.

Raymond King

12 de may. de 2015

always good service fixed right will come back when I need to Bob Woodward is excellent in service

Lucas is horrible

10 de may. de 2015

The worst customer service!!! The worst sales people!!! The worst, lying, dirtbag management team ever in my opinion.

Nicholas Lubrano

30 de abr. de 2015

BOB SERVICE MGR. WAS GREAT. WORKED ON MY CAR ,I HAD QUESTIONS ABOUT ANOTHER VEHICLE THAT WERE ANSWERED.ALL RECALLS WERE DONE.

Virginia Farley

27 de abr. de 2015

Very quick and thorough. Everything asked for was completed. Thank you.

Richard Shenowski

25 de abr. de 2015

Lucas employees are always courteous, friendly and helpful. They take time to listen to any concerns that I may have.

Dennis Siciliano

15 de abr. de 2015

Very fast and reliable. Under construction, not very convenient parking.

Elise Lybrand

12 de abr. de 2015

You staff members re professional, friendly and knowledgeable.

Juliette Adams

2 de abr. de 2015

Jim, ridrynch was super. He was knowledgeable very helpful considerate and accommodating. There was no pressure to purchase. He made the whole experience an enjoyable one. He went above and beyond to have the car ready for us with very short notice so we could use it for a trip to Florida. The car performed perfectly. It gave us a smoothe, quiet and comfortable ride. We love it more each day. Thank you again Jim Lynch. We will definitely refer our family and friends to you

Misti Klesser

2 de abr. de 2015

Lucas is always amazing with both my vehicles. I couldn't be happier with my decision to go with Lucas Chevy.

Charlene Ackerman

25 de mar. de 2015

Our sales man Ronnie was exceptional at his job. He was very personable and kind to my families needs. We did purchase a new beautiful Silverado truck and we love it. Most important they gave us the best deal then the other 5 dealers we visited in the area PRESSURE FREE. My husband and I highly recommend Lucas on Rte 38 in Lumberton and most important to see Ronnie. He is truly the best. Thank you Ronnie for the hassle free experience and for being so kind to our needs.

Cyril

23 de mar. de 2015

Tyler was extremely personable! Great price on a 2013 Dodge Charger R/T. This was done via an online quote - a process I highly recommend!

Anthony Panaro

23 de mar. de 2015

Nothing but outstanding customer service at a comfortable pace. He got me in the car I wanted at a really good deal and I was on my way. I love Lucas Chevrolet!

John Casey

21 de mar. de 2015

Ronnie was extremely helpful.. By far the best salesman I have ever had to deal with..

Chelsea Cortese

20 de mar. de 2015

It was overall just a pleasant experience. The sales guy, Ryan, was really nice and really helped me out all he could. I love the new car, and it was definitely worth the money!

Richard Caporusso

19 de mar. de 2015

Tried to make an appt on the web, but was unable to. However called by phone and got an a prompt appt.. Service was fairly quick about an hour for the oil change. The service personnel were courteous and a pleasure to deal with. I expected the facility to be the way it was in the dodge building, pending the completion of the new Chevy facility.

Temara Williams

18 de mar. de 2015

The staff was very helpful and the service was excellent.

Karen Hedge

17 de mar. de 2015

Had a lot to chose from and were very helpful. Made my experience smooth and was able to be in my new Tahoe quickly!

Cory

15 de mar. de 2015

We liked the way Harry Cutts helped us find the perfect vehicle for our needs. He was not your typical car salesman people complain about. He was very personable, talked to us like a friend, got to know us, and was very friendly. He did not pressure us into buying something we could not afford. We walked in there to look at a used Dodge Durango, we swore up and down we did not want to buy a minivan. We walked out of there with a brand new fully loaded 2015 Dodge Caravan. He explained the pros and cons of buying a used durango with barely any trunk space, and the the pros and cons of buying a new van with all the space in the world. We were very happy with out service, I will definitely recommend Mr. Cutts to anyone who is looking to purchase a new vehicle.

Kevin Carney

8 de mar. de 2015

every time i come there everybody is always so wonderful.. thanks for this it makes it nice ..

William Smith

28 de feb. de 2015

My mechanic was Mr. Swain he was very professional and did a great job. He also took the time to come over to the wiating room and explain what he did and how things looked ! Very pleased with service!

David Taylor

24 de feb. de 2015

Jim Lynch made my buying experience very pleasant. He made the negotiation process easy. I would go to him again if buying another Chevy. I would recom-mend Jim to anyone I know interested in buying a Chevy product. I consider Jim to honest and forthright in his dealing with me. Lucas Chevrolet is top notch in my book.

Chet

23 de feb. de 2015

The salesman Mike Ginyard was extremely helpful with every aspect of my purchase. Top notch Finance manager also. This is the second vehicle that I have purchased from Mr. Ginyard and Lucas Chrysler Jeep Dodge and it will be the first place I go when I am ready to buy another.

Dana

20 de feb. de 2015

I was immediately helped upon walking into the service department. Upon requesting service recommendations to prepare for an upcoming road trip, I was advised of recommendations about half way through appointment. My original service request and recommended services were completed in an expeditious manner.

Christopher Layman

18 de feb. de 2015

harry c and frank d took care of my needs great guys felt like family there...

John

17 de feb. de 2015

Over all..everyone was outstanding with answering my questions and being very honest in the buying process of my vehicle. Very respectful and professional people who work there.

Eugene

17 de feb. de 2015

Service department was friendly and courteous. Service tech explained what my car's problem was, how it was repaired, and what I can expect.

Melissa

17 de feb. de 2015

Purchased our second Suburban from Lucas Chevrolet. Ronnie was the salesman this time, who was really great. Showed us every feature of the LTZ and really treated us like family. Tom, the sales manager ran the numbers on my trade in and negotiated the numbers in our favor. A few months later we had a sensor fail, no biggy.. it is a USED vehicle (sometimes I think people forget that when they post on here or they purchase a USED vehicle).... Bob in service and Ryan were excellent! It seemed as if my entire family was involved in the repair (for whatever reason..lol) and they were both very kind to all of us. They both went out of their way to accommodate both my husband and father's crazy requests. Thank you to everyone at Lucas for your assistance! I will always recommend them! They truly will do whatever it takes to ensure the customer is satisfied! Thank you!

Frank Blondin

11 de feb. de 2015

It took 7 visits to locate the source of an oil leak and fix it. However, I understand some troubles are much harder then others to find. It seems to be fixed now. I will be checking for oil on my garage floor again soon. Can you blame me? Everybody at Lucas treated me well and I have no problem with the Service department.

Elise Lybrand

5 de feb. de 2015

The staff is professional and courtesy. They completed the service to my impala in a time efficient manner. I would highly recommend this company.

John Deitelbaum

29 de ene. de 2015

Excellent Sales, Great Service, Best Place to buy a Car or Truck.Thanks

Yemika Palmer

28 de ene. de 2015

I purchased my 2014 Malibu in October. Everyone was extremely helpful and made me feel like they were working to get me the best deal.I love my car and when it's time for a new one, I will definitely be back.

Joseph Brandecker

24 de ene. de 2015

The vehicle was done on time, no waiting. All work was completed to satisfaction! Great job as always.

Carol

17 de ene. de 2015

They were able to pick up my car from work, do the work, and bring it back in a timely manner. This is very much appreciated.

Jennifer Thomas

15 de ene. de 2015

My customer service experience from purchasing my vehicle 3yrs ago from Frank Dudley was great but even more so when I had to take my truck back for service recently. The service manager Bob Owens took care of me right away and made sure my concerns were addressed immediately. Lucas Chevrolet had the parts in stock and were able to fix my truck within one business day. I have recommended them already to family and friends purchasing a new vehicle or for those just needing maintenance as well. Go see for yourself family owned and operated business they'll treat you like one of their own. 5 stars all day!!!!!

Matthew

11 de ene. de 2015

Al, the mechanic was extremely honest and kept me up to date with what was going on with my repairs. He even took me "in the back" to show me what exactly was going on. I couldn't have asked for a better mechanic to be working on my truck. I also loved the fact that I got a rental during the time my truck was being worked on.

Louis

31 de dic. de 2014

This dealership is great. They are responsive and professional and keep the customer up to date when things take longer than expected. It everything you could ask for.

Douglas

27 de dic. de 2014

We really love our Cruz when it needed a tow we had it towed to Lucas their staff really saved the day Tom the general manager waited 25 minutes after closing and provided my husband with a ride after the vehicle was towed in. The service department staff Gene, Bobby and John repaired my Cruze very quickly and professsionly and returned it to me washed and vacuumed for that I am very thankful. I will continue to do business as well as to recommend Lucas to everyone for their excellent sales staff and service department

Robert

25 de dic. de 2014

My Sales rep, Harry Cutts was honest and trustworthy. He took his time to answer all my questions and make sure I was happy. He is an exceptional sales rep.

Vera

12 de dic. de 2014

I love coming there. Everyone is always friendly and I always get fast service. I will always buy my cars at Lucas just because they have a great service department. I think the service manager Gene who always talks to me and thoroughly explains everything is extremely helpful, knowledgeable and friendly. He definitely makes that department successful. And I feel because of him it is very trustworthy place to bring your car for service and I do not feel like they would take advantage of me.

Bonnie

7 de dic. de 2014

Very favorable experience.......the showroom was under construction when I was there and the sales team was working out of a temporary trailer.....everyone did a great job servicing their customers while being displaced from their showroom.........they were a very fun and accommodating group

Daniel

6 de dic. de 2014

sales man was very well virst with all the information that I need before I boughtMy wife like him he was very understanding of her problems in the past with another chevy dealerThank you very much for your service

Leonard

4 de dic. de 2014

The customer service was excellent and the technician was very knowledgeable. He pointed out an issue I wast aware of, heading off a potential problem, he was excellent!

Sherri

1 de dic. de 2014

I had a 6PM appt. and was told they could not perform a recall which, by the way I never received, this was the 2nd one on my new Silverado. They said they could not do it because it took 2 hours to do and if it failed the vehicle would not start and there was no way to get me a loaner car for the night. I explained that the vehicle is leased and I live far away from the dealership and really did not want to make another trip back for a recall. To my surprise they stayed late and did both of my recalls and my three month service. What great guys in your service department they are to be commended. Thanks again to the service department and my salesman Jim Lynch. You are all the best.

Robert

26 de nov. de 2014

Very smooth no nonsense. I'm self employed time is money for me. I picked out the truck you guys made it happen without a bunch of nonsense. I really appreciate it thank you.

Duane

24 de nov. de 2014

Very helpful and worked hard to find us the vehicle we wanted. John was very professional and helpful in getting us what we were looking for. Look forward to continuing service with Lucas.

John

22 de nov. de 2014

after 20 years of buying GM vehicles (three from Lucas) I worked with Harry and he was one of the best sales representative I have ever had the pleasure of working with.

Joseph

14 de nov. de 2014

Did what I asked to have done. Did not do non-requested work and over charge like Cherry Hill Dodge Chrysler Jeep.

Aaron

11 de nov. de 2014

Mr. Gainey took the sake seriously and dealt with me in an honest serious manner. To be honest I did not expect to leave with a vehicle. He made the sale.

Thomas

28 de oct. de 2014

Jim Lynch was excellent. He and his associate Kevin helped me through the sales process which included some tough negotiations

Cheryl

24 de oct. de 2014

Lucas is the best, from dealing with everyone in service to all.Thank you for taking care of my car and me........What a nice addition Vinny makes to service, a true gentle and kind man. thanks again!

Dana

19 de oct. de 2014

My Jeep was in for a warranty covered repair. I was kept informed of the repair status and the same was finished ahead of the anticipated timeframe I was quoted.

Henry

17 de oct. de 2014

Mike Ginyard was a true Professional! He took the TIME to answer ALL of our many questions, he was RELENTLESS to find the EXACT car me and my wife wanted and he was a joy to talk with. Very knowledgeable. In addition, the TWO gentleman who sits in front and behind him was ENJOYABLE and knowledgeable as well. They made this experience very EASY for me and my wife. Also, I can not forget about RALPH! He was my initial Point Of Contact over the past year. I visited countless dealerships in my quest for purchasing my vehicle but because of Ralph honesty and integrity I kepy coming back to Lucas and eventually deciding to purchase with you.

Kevin

6 de oct. de 2014

Lou and Tom made sure that they put me in the vehicle I really wanted. We were going to settle until Tom spoke with me and made us a deal I couldn't refuse. Thanks to Lou for being patient as we weighed our decision. The best car with the best price with incredible service.

Ronald

3 de oct. de 2014

Service reps saw to it that everything was complete and looked out for any deals and discounts that went along with repairs, Kept me notified as to cost and repairs needed.

Matthew

2 de oct. de 2014

Gene K. The service manager was extremely knowledgeable, helpful and curtious in helping me with the recalls on my silverado A + service I'm always extremely satisfied when leaving Lucas Chevy

Helen

1 de oct. de 2014

The hard work that was put in with finding my vehicle. The fact that the first one was damaged, he stilled looked for another one. Never stopped until we found a car.

Jen M

24 de sep. de 2014

Frank was so patient in helping me choose the right car for my family. He worked around my busy schedule and eased the stress of buying a car. I highly recommend him and will do all of my future purchases with him.

John

23 de sep. de 2014

I had a great experience I did not feel pressured by the sales staff to buy a vehicle they made sure I got the truck I wanted. I told them the price range that I wanted to be in and they worked with me to get me there. The staff made sure I was happy every step of the way I would deffently send my friends and family to them.

Paris

22 de sep. de 2014

it was great I call them up around 830am and they told me to come right over with my car fixed it within an hour and I was on my way. the gentlemen where great and very helpful.

Mary

4 de sep. de 2014

Jim Lynch is one of the best sales reps for GM cars I have every dealt with I have bought many cares from GM dealers and I find him to be one of the most understanding and would go out of his way to help me decide on a new vehicle. thanks Jim

Robert

4 de sep. de 2014

Great group of guys. Always have a smile on there face. Excellent service. Best in the business! Give them all a raise!

Carl

30 de ago. de 2014

Lucas Chevrolet customer service is an exceptionally run organization. All are customer oriented and very professional. I have never had a bad experience while dealing with Lucas Chevrolet, thank you! Carl W. Notter

Edward

29 de ago. de 2014

It was very easy and laid-back there I felt like I had no pressure The salesman was excellent I would recommend him and the dealership to anyone

Andrew

26 de ago. de 2014

The service tech was professional, he let me know what was going on with my Jeep. He also let me know that service was due on something other than what I was in to have done.

Beth

24 de ago. de 2014

Staff was very friendly and courteous. Did not pressure me into a sale and gave me an awesome deal!

Kamil

18 de ago. de 2014

As always, had a great experience at Lucas. Very friendly and professional staff. Will always continue to recommend Lucas for any car needs.

Frank

15 de ago. de 2014

People at the desk (Gene) were very helpful and friendly. With the extended warranty there was no charge for my service and that is always a good thing. I hope to use Lucas Chevrolet again in the future for both our Chevy vehicles. We bought a Chevy in the first place to help out an AMERICAN car dealership after the great recession as we were all suffering. We had been shopping Toyota until then. Glad we bought Chevy instead.

Richard

15 de ago. de 2014

Everything went smooth, I was in and out in no time. Brian my salesman really knows his stuff about the cars he sells, literally every button in the car.Everyone else I had contact with were great to deal with as well,I even had a nice conversation with the guy that topped off my gas tank ..Thanks again, you guys have a great thing going on there..I'll be back..

Lara

10 de ago. de 2014

Having a great person to deal with while purchasing my vehicle! Harry Cutts was exceptional thru the entire 11 week process... without him, I would have been beyond irritated, considering how long it took to get my vehicle.

Robin

9 de ago. de 2014

ALWAYS A PLEASURE. LOVE THE SERVICE AND GENE AND BOB ARE FABULOUS!!! SORRY TO SEE VINCE ON THE DODGE SIDE BUT SO GLAD I STILL GET TO SEE HIM WHEN I COME IN. I WONT RATE THE FACILITY BECAUSE I KNOW THEY'RE UNDER CONSTRUCTION AND I'M LOOKING FORWARD TO SEEING THE NEW IMPORVEMENTS!!!

Jason

7 de ago. de 2014

I ordered my dream car, a 2014 Corvette Stingray Z51 through Lucas Chevrolet. Even though the Z51 performance package was at a 50% constraint, Mr. Jim Lynch was able to work with his district manager at GM and get me this car! He was always prompt to reply to emails, questions, etc. Mr. Lynch went way above and beyond to help me acquire this vehicle. A major kudos to him for a job VERY well done! Thanks!!!!!! :)

Sherri

4 de ago. de 2014

I HAVE BEEN DEALING WITH JIM LYNCH FOR ABOUT 15 YEARS AND AS ALWAYS IT IS ALWAYS A PLEASURE TO DEAL WITH HIM. HE KNOWS WHAT I LIKE AND HE DOES NOT KEEP ME THERE FOR HOURS GOING OVER THIS THAT AND THE OTHER THING. MR. LYNCH IS A GREAT SALESPERSON AND ALWAYS SEEMS TO HAVE THE BEST INTEREST OF THE CUSTOMER AT HEART.

Joseph

30 de jul. de 2014

It's always a pleasure dealing with Gene Kiefer and his service team. They always make sure every problem has a happy outcome. Keep up the great work !

Calvin

26 de jul. de 2014

I just wanted to say that this was the first time my sales person had listen to me. There was no going back and forth between a manager and a sales person. I told what I wanted in the vehicle and price and it was done.

Frank

25 de jul. de 2014

Only thing I would like to mention, is my wifes Impala had black marks from the mechanics dirty boots on the kickplate and seat and floor mat of her car upon completion of the job. I was able to clean it all off, but she was somewhat upset about the dirt being no paper floormats, or seat covers seem to be used anymore during service.

Billielyn

22 de jul. de 2014

I had a great experience at Lucas Dodge. I was able to test drive the vehicle I was interested in and did not feel any pressure towards a purchase. I felt very comfortable at the dealership and Brian Maugeri was extremely knowledgeable and helpful.

Tyrone

21 de jul. de 2014

Very efficient with time. Reasonable expectations were met prior to surrendering vehicle to the shop for service. Results were well within reason and military discount was appreciated. Thanks - T. Hayes

Edwin

12 de jul. de 2014

Paul was my salesman and he was very friendly and helpful. I visited Def several dealerships while looking for a car and received subpar service, Paul was the only salesman who took time to provide quality service.

Lawrence

5 de jul. de 2014

I like the way the problem was taken care of soon as someone was available to troubleshoot and remedy the problem.Great job thanks.

Michael

26 de jun. de 2014

The transmission on my truck failed in less than a year. Pete in the service department was very helpful in getting my truck fixed and keeping me current on the progress. I then had to bring the truck back in because the trans was slipping in reverse and Pete was able to get the truck repaired in 1 day. If I end up buying another Ram it will be because of the great service I received to fix my truck.

Vince

25 de jun. de 2014

Brian our salesman was very professional and personable he was accommodating by riding to our home to retrieve a trade in vehicle toward this recent purchase. He assisted us in getting the best value for our trade in and closing the sale.

Thomas

18 de jun. de 2014

You also installed a new windsheild. Somebody sprayed the top dashboard and speakers with a liquid shine. It now blinds me when I am driving my brand new 2014 truck and I am sure it is not good for the speakers.

Robert

17 de jun. de 2014

I was pleased dealing with Bob Bruce, he notified me what the problem was and how it could and would be handled...I believe the work was completed in a timely manner.

Michele

15 de jun. de 2014

My car buying experience at Lucas was great. Kevin Midure located 2 seperate vehicles to my exact liking with a few small differences between the vehicles so that I could select the car that best fit my needs and budget. He wenr above and beyond to ensure that I was 110% satisfied with the vehicle and price I was receiving. James Lynch, the sales manager that completed my signing of the vehicle purchase, was professional, friendly, and very down to earth. It was obvious to me that both of these individuals were very passionate about their responsibilities at the dealership, as the services they provided were exemplary of how business should be conducted. I have visited many other dealerships upon the duration of my car search and what sets Lucas apart is their employees and pricing. I will be sure to recommend friends and family to the Lucas dealership! Thanks for a great experience!

Charles

14 de jun. de 2014

Michael, our salesman, was very experienced and knowledgeable when explaining the details of our2014 RAM Dodge 1500. He made our sale a goodmove and explained about the lease and we thoughtthe lease sounded like the right thing for us to do.We were satisfied with the entire transaction. Betty and Bud Schweder

Marcel

14 de jun. de 2014

The salesman that helped me with the purchase of my 2014 charger was Harry Cutts. Harry was informative and honest. He did not pressure me or push me into buying my car he let me take my time. Since he could not find the one I wanted he had one built from the factory. When the car came in he called me that day. We filled out all the paper work. Since it was my first time buying a car he explained everything very slow and in detail. The next time I need to purchase a car I will be returning and going to see Harry.

Catherine

13 de jun. de 2014

I dropped my car off the night before. They did the work I asked and it was ready when I picked it up. No surprises.

Beth

11 de jun. de 2014

We asked several times about when we would receive the title to our new Chevy before we were told that the bank with whom we financed was holding it until the car is paid for. It would have been nice it know this from the start.

James

8 de jun. de 2014

Our salesman was excellent no pressure answer all our questions he was wonderful i would recommend him to anyone who was going to buy a car

Kamil

8 de jun. de 2014

As always, I continue to experience GREAT service at Lucas Chevy. Even during their Construction Event, Service was still as quick and efficient as they always are.Can never stop saying how GREAT Lucas Chevy is. I have been and will continue to recommend Lucas Chevy to my family and friends.

Frank

6 de jun. de 2014

The staff at Lucas Dodge was very accommodating. They left us look at any vehicle we wanted to, no matter how may times the salesman had to go get more keys.

Teresa

31 de may. de 2014

Jim Lynch was terrific. Quick, helpful and knowledgeable. Made the process from first views of vehicles to a ride, then purchase flawless, easy and actually fun. Thanks Jim. Thanks Lucas Chevy.

Mark

31 de may. de 2014

I love this dealership, as a former Saturn, Pontiac, Oldsmobile and Buick/ GMC service manager, I am very particular where I do business. Jim Lynch is number one! I have purchased multiple vehicles from him.

Karl

28 de may. de 2014

There was no delay in getting the oil change I came in for. I was taken care of right away. The folks at the Service desk are always considerate of my needs.

Charles

28 de may. de 2014

Mike Morford was an excellent sales consultant, patient and appreciative of our needs. He communicated well and helped us identify the vehicle of best value for our family. A welcome partnership.

Betty

27 de may. de 2014

Our exchange with Mr. Jim Lynch was so quick, easy and he was so helpful when the purchase of our new car .. Nice to deal with a sales person who knows what to do when the questions were asked in such a timely manner, and not give the usual sales pitch. Thanks Jim!

nsx

22 de may. de 2014

Purchased a car, everything went smootly, I spoke with Kevin the internet manager, he made all the arrangements to see the car. I paid in 3 days and picked up the car, no delays.

Theresa

21 de may. de 2014

Service department is very professional . They had my vehicle done quickly and nothing was moved or changed in my truck. Great bunch of people. I have never felt taken advantage of or ripped off for being a woman. They treat you with respect.

Nellan

18 de may. de 2014

took me right away said it would take about an hour and they were right everyone was very professional and pleasant

Kathryn

17 de may. de 2014

It was a great experience, especially for a first-time car buyer! Jim Lynch walked me through the entire process, and I was able to get the price I wanted without spending hours waiting around or haggling.

Michael

16 de may. de 2014

Fast and courteous service.. slight disappointed with the information provided by the service person ... she was not very knowledgeable regarding services provided... 2nd service person I spoke with was on point..

Robert

15 de may. de 2014

THOSE GUYS ARE GREAT THEY REALLY KNOW HOW TO TREAT THERE CUSTOMERS, SERVICE MANAGER BOB IS THE MOST AMAZING MAN I'VE EVER MEET....HIS TRUE HONSETY IS OVERWHELMING

Lindsay

8 de may. de 2014

This is the second Jeep purchase I have made at Lucas Jeep. From day one, they have treated me with respect and like a member of the family. I will ONLY be shopping at Lucas Jeep in the future for all of my vehicle purchases. Emerson, Brian, and Steve were all fantastic!! They helped at making my experience flawless.

Jennifer

7 de may. de 2014

My experience was great. The time it took to service my vehicle was swift. It seemed like I was in and out in moments.

Joseph

4 de may. de 2014

Jim Lynch did a great job in listening to our needs and then coming through with the right vehicle for us. This is the 3rd vehicle that Jim has come through on this year(2014) and all are great!

Susan

3 de may. de 2014

Since I have purchased the truck for my husband he has been completely satisfied with everything about it-- your service department has been wonderful to work with. Everyone is very friendly!

Andrew

29 de abr. de 2014

Guys were great! dealership was nice, I retire next year and will only 55, so i would love to sell chevys. I can sell hem to a pig!

Carl

28 de abr. de 2014

I was a long way from home but they made me feel like I was at home. Sorry I live so far would love to keep going there and having my service done there!

Dave

26 de abr. de 2014

The sales staff was committed to ensure they put me in the Camaro I wanted. They searched quite a bit for the car and once I saw it, it was beyond my expectations. They worked to get the payments within what I could afford and it was win win for everyone ! When I grow out of this selfish car I'll be back for a sedan or SUV for sure! Thanks again !

Brian

25 de abr. de 2014

Explained everything that needed to be done, told me what was recommended but not nessicary, and told me almost exactly when the job would be done

Phillip

25 de abr. de 2014

I got there in the afternoon and the service manager made sure I did not have to go back and resolved my issue in one visit.

Fontina

23 de abr. de 2014

I feel that the dealership gave me enough time to make a decision. They were very helpful with my purchase.

Joseph

23 de abr. de 2014

brought car in for recall work which was done in a short time. also had a noise coming from motor that turned out to be air condition condenser. it was replaced and so far all seems well.

Jack

19 de abr. de 2014

I was well impressed by the way I was treated at Lucas Chevrolet. Between Frank Dudley, Ryan Gainey and the GM Tom Kilroy I was offered a great deal and was well satisfied. I feel that these gentlemen went above to satisfy my needs in a pick-up truck, as I left with what I wanted. I have NO Problem referring my friends and family to Lucas Chevrolet.

Joy

18 de abr. de 2014

I was taken quickly. My car was returned in a great state. I was notified about a necessary item to keep my car running well. I have always had a pleasant experience here. Thank you!

Carole

16 de abr. de 2014

Your salesman, Frank, was knowledgeable about the cars he was selling. He knew what I needed and never pressured me.It was a good experience.

Lynn

15 de abr. de 2014

Appt was after work for oil change...Took my car immediately and I was home in 1 hour....I will be glad when the Chevy dealership is back to normal....

Mike

9 de abr. de 2014

Quick, courteous service by knowledgable staff. The new person taking who answered my call and scheduled my service appointment was a big improvement. The service managers were very helpful and accurately estimated the time it would take to complete the service I requested.

William

9 de abr. de 2014

The collectibles in the showroom made any time waiting very enjoyable. Our salesman was knowledgable, polite, and friendly. Selection of vehicles (Jeeps) was the best in the area.

Marylou

5 de abr. de 2014

I have regularly brought my car to Lucas for maintenance and have always been very safisfied with their work and friendly service.

Brian

5 de abr. de 2014

Lucas Chevrolet was able to get my Traverse next day when my normal dealership said would take a week. The professionalism of the staff at Lucas has made me decide to take my business from now on to them instead of my old dealership. Will tell everyone I know that is looking for a Chevy dealership to go to Lucas.

William

1 de abr. de 2014

When We (wife and I) walked into the show room we were greated pleasantly! No sense of pressure. Helpful information was provided on how the lot was laided out and where to find what were looking for. Our salesman (Ralph Ruggiero) was key to our experience and purchase at Lucas Dodge, Lumberton, NJ!! I would suggest an awning over the showroom doors (it was raining)

Matthew

29 de mar. de 2014

I enjoy the professional, no-hassle service and the knowledgeable service staff. I drive 24 miles each way to Lucas for service, even though there are eight other Jeep dealers closer to Jackson, NJ.

Kamil

27 de mar. de 2014

As always, had a GREAT experience at Lucas. I went for a scheduled oil change/tire rotation. I actually arrived late for my scheduled appointment and the Service team began working on my car very quickly and completed the work quicker than expected.As always, work done and encounters with staff members were HIGHER than expected. Amazing dealership, always enjoy stopping by and will continue to recommend Lucas Chevy to everyone.

Bernadette

25 de mar. de 2014

the service department is excellent, from the time you have your vehicle in to the time you leave, would not take my vehicle to any other dealership.

Louis

21 de mar. de 2014

Brian Maugeri our Sales representative was very informative and patient. He was not a pushy sales rep like I have dealt with in the past. He was straight forward and was consumer friendly

Robert

15 de mar. de 2014

I always bring my car to Lucas. When I call to make an appointment I get one very quickly. If not that "same day" than the very next day. The staff are so friendly ( Vincent, Bob, Dave the mechanic and Danielle the cashier) just to name a few. I like that I dont feel like im getting "ripped off" so to speak when I get my car serviced there. Thank you and please thank your staff for a great job.

Christopher

15 de mar. de 2014

Lou and Joe did a great job. Knowledge of the car, professional and very friendly. The dealership at Lucas is what sold me on this car. I looked at 3 different dealerships and in the end Lucas was the best. When I purchase a car it's not just the car, I look at the service deparment and the dealership to decide because I will be dealing with them for the life of my car and Lucas Chev is aces.

Gaylord

14 de mar. de 2014

They did a good job but I found 3 other places that where cheaper. I don't mind using your company but I'm always going to go with the best value . Money is a big clincher for me and decision . Quality is another . I could have gotten both at the other places I could have gone to but I because I had been towed to you I would have had to gotten towed again . So that would have made it more money all together. I think you would have more customers if you had price match. You have to pay the same for parts then the auto shops. I payed 130 more dollars going with your shop. If I could have driven it to the other shop I would have. I do appreciate your shop but the other shops are just as good . Thanks

Dennis

14 de mar. de 2014

The only problem was i droppedmy jeep off Saturday morning and was told I would have it Tuesday by noon. Nevet got it til Thursday because the wrong part wad either ordered wrong or received wrong. Would have liked to been offered a free oil change or something. Other than that everything was great

Leroy

14 de mar. de 2014

delivered service as promised. Very satisfied with all your staff.This was my first service and I hope all future services are as efficient.

Michael

12 de mar. de 2014

I bought my truck in to have running boards installed. It was done very quickly and they looked great. Would recommend your sales and service to anyone.

Robert

12 de mar. de 2014

Salesman Fred Ostroff was extremely informative and professional throughout the buying process. I greatly appreciated his honesty in disclosing my buying price, rebates and trade-in value.

Robin

8 de mar. de 2014

good group of people...I really enjoy working with Vince..Bob is a very nice guy, also..cashier is very sweet..I'll keep coming back..I will be looking at Lucas first when my lease is up on my Equinox!! Thanks everyone!!!

Joseph

7 de mar. de 2014

Dropped Jeep off Thursday for service on Friday.When I got home, I got a call that service had begunand I could pick up later in that same day.Thought that was great...

Stephen

7 de mar. de 2014

The friendliness and helpfulness of the employees was fantastic. They listened and put me in the car I was looking for and could afford.

Jeanne

1 de mar. de 2014

My experience was good, when I arrived in your lot I was not hoarded with salesman I actually had time to look around and see what I wanted.

DisappointedinNJ

28 de feb. de 2014

Everything seemed great with this dealership experience until my brand new car with 10 miles on it when I drove off the lot had issues. In the meantime, I also found out that the dealership ran my credit 12 times because the finance manager did not put the deal correctly to the banks so they kept trying and trying. And I have good credit, believe me. 1st week of brand new car, had trouble switching gears. When I went to the dealership to get my plates, I discussed the issue with them and they tried to treat me like a dumb female that doesn't understand how to drive. They tried to tell me that I have a special transmission that maybe no one explained to me when I bought the car. Well this is my 9th car buying experience and I've driven over 300,000 in 6 years, so driving is not new for me. Once they took the car back to see if there was anything wrong, it was a major oil leak. Then they tried to apologize for talking to me like I'm an idiot. The car buying process is fast, but for good reason so you don't realize that you've just made a terrible mistake. Please go somewhere else!!

Olga

28 de feb. de 2014

Gene Kiefer is one of the best Service Managers I have dealt with. The parts for my vehicle were taking longer than expected, after I made a call and spoke to Gene, he took care of the problem, told me to take my vehicle the next day for service, everything was done at no cost to me. I am very appreciative for the way he handled my situation. Thank you.

Robert

25 de feb. de 2014

The best way to give a compliment is to say-- that I had not completely decided to make a purchase when I entered the show room - but the Lucas experience was so special that I ended up buying a new Silverado that day!

Rachel

25 de feb. de 2014

Very friendly staff. Felt like we were respected there and the staff wanted to make something work for us. Didn't just feel like another customer.

Justin

25 de feb. de 2014

Everything. Left the lot with the car I initially wanted in less than four hours with minimal fuss and haggling. Good, all-American stuff right there, baby!!!!

Stephen

25 de feb. de 2014

The experience was painless. Went in spoke to the sales representative, test drove the car and was able to come to an agreement. The entire process took about two and a half hour. During the transaction i was offered food and beverages by the sales representative which was a great touch.

Anderson

23 de feb. de 2014

I started my process over the phone due to work and once I got in everything was ready to go.

Eugene

22 de feb. de 2014

All personnel were friendly, not pushy. All my questions/concerns were answered. Overall, it was probably the easiest car-buying experience I've had.

Julianna

21 de feb. de 2014

Everyone at the dealers was extremely helpful and they did everything they could to make sure I understood every part of the deal. They never pushed or rushed me into signing , all in all a very pleasant experience. I am telling my friends to go to Lucas when they are ready to purchase a car.

Katherine

15 de feb. de 2014

All staff was extremely helpful and patient with my decision making process. I was there past closing and did not feel rushed to complete the sale process. It was a great experience for my first new car.

Kandi

12 de feb. de 2014

I am happy with the service I received from Lucas Chevrolet. However, I am very unhappy that my 2011 Impala has had two transmissions issues with only having 32,000 miles on the car. I hope that this service has completely fixed the issue and I won't get stuck in the middle of traffic because my car won't move for a third time.Thanks.

Anita

10 de feb. de 2014

Everyone was extremely helpful - I felt very comfortable with everyone I came ino contact with especially Manager and Ryan who was my sales assistant. Other customers that were there when I was all seemed to feel the same. I love my new Equinoxand will come back for my next car.

Andrew

9 de feb. de 2014

Mike the service tech took a lot of time trying to help us get a secondary key to function with my wife's 2007 Jeep Wrangler.

Ronald

7 de feb. de 2014

Best service I ever had buying a new truck everyone was very professional and I will be sending friends and family over to hopefully experience how good it feels to buy a new truck or car from Lucas Chevy, thanks again, sincerely, Ronald Gainey.

Irene

6 de feb. de 2014

i liked the fact that this visit was handled very well. The company really tried to satisfy and that's a great improvement over my last visit.

Rebecca

4 de feb. de 2014

I like that the staff is always upfront and pleasant. I never feel like they are pressuring me and I feel like I can be direct with them and they are receptive to any comments I may have.

Marva

2 de feb. de 2014

The sales representative, Michael Ginyard, was very knowledgeable and explained the features of many of the fully loaded items. He also help me connect my phone to the Bluetooth feature in the vehicle which was very nice.

John

1 de feb. de 2014

Both Mr. Reed and Cutts made purchasing the car fast and easy. I got exactly what I wanted (went to 2 different dealers before them) and a great price!

Edward

1 de feb. de 2014

The Sale Rep. Ryan Gainey took the time on a very cold day to show me four different types of vehicles. When I Made My Choice it did not take long for me to close the deal with Lucas Chevrolet. I am very pleased with my experience withsales and all the team players at Lucas.

Kenneth

28 de ene. de 2014

I bought my car here and it didn't feel like the normal slimmy car buying experience. I have had my car serviced here several times since and they really go out of their way to make things perfect. I'm in customer service so its nice to finally find a business that truly lives up to my expectations.

Michael

23 de ene. de 2014

I especially appreciated the "no pressure" experience. Frank Dudley was knowledgeable about the vehicle and helpful. He seemed to really want me to be happy with my purchase and presented the deal without pressure and confusing/unnecessary information.

Barbara

22 de ene. de 2014

Showed up about 10 minutes from closing and salesman was very happy to help us , even at this time of day . Went for test drive and even purchased vehicle that evening . While salesman was working on the deal ,we decided to look at another vehicle and ended up purchasing it as well .( the same night ) This is the first time that that commimg that close to closing time ,that I did not hear ," come back tomorrow " . After all ,we did not get out of the dealer till after 10:00 . I would highly recommend this dealership to others .

Walter

20 de ene. de 2014

Frank was more than accommodating. We had a wonderful experience. He was knowledgeable and honest. The trade we got on our car was fair and up front.

Lisa

18 de ene. de 2014

Everyone was pleasant to talk to. Never at any point in time did I feel pressured into anything. Brian Maugeri was an absolute gentleman (sales Rep I dealt with) and overall it was a very pleasant rewarding experience. I would definitely refer anyone looking to a buy a Jeep to this SPECIFIC dealership. They took the time to work with my financing and credit and gave me a great deal on my Genesis Trade in.

Lashawn

18 de ene. de 2014

I was able to drop my truck off early and the service didn't take long. I also like the fact the service department addressed a problem that was on going (a service light indicating my tires needed air) with no problem. The hours of operation are great for those of us that work late!

Cathleen

15 de ene. de 2014

harry is a very nice guy and did everything he could to be efficient and get me rolling asap. this was my third purchase and they all went as smooth as possible. my boys have there wranglers and now i have mine and i love it. great experience at lucas thank u

Unhappy in NJ

13 de ene. de 2014

My car broke down while I was visiting in NJ and I took it to the dealership closest to me. On Monday, I was told the immobilizer needed to be replaced so I waited 2 days for them to get the part and install it only to short it out because the power input was bad and it needed to be replaced also. So they ordered more parts on Monday and due to weather and New Year's Day the part did not come in until late Saturday, too late to install. I understand how these delays occurred but I do not like the lack of communication. There should have been more information exchanged as to when the part would arrive. I had to call everyday and check on the progress, which was nonexistent. When I got the call the following Monday that the car was ready I quickly paid and drove away. As I entered rt 38, I noticed my speedometer was not working, the tire pressure light was on and the check engine light. I added air and the indicator did not go away. I was so anxious to get home, I drove it home anyways and took it to a dealer near me who fixed the problem right away. Lucas failed to properly program the power module not to mention if I had the work done at home, this dealership would have charged me 1/2 of what Lucas charged.

Patricia

11 de ene. de 2014

Harry Cutts was a great help as I purchased a new minivan!Bob Bruce has always taken care of our service needs and is a big reason for our 3rd puchase from Lucas Dodge!

James

10 de ene. de 2014

Friendly sales staff who went out of their way to accomodate us during the snow storm that came through the night we bought our vehicle.

Kimberly

7 de ene. de 2014

Very quick service. I had my car towed there and I got a call within 3hrs about what was wrong and to get my ok to fix it.

Michael

3 de ene. de 2014

My salesman seemed honest and I appreciated the fact that he broke down the numbers and showed me exactly what my trade would be and the price of the car.

Helen

2 de ene. de 2014

Mike Morford was an excellent person to work with. He showed us a few models and we test drove them. He did his best to find what we wanted.

Luther

31 de dic. de 2013

Taken right away with curteous service. Food and coffee was available in the waiting area. Due to finding a problem I did not expect, the truck would take longer to service. I did not have a way home, so they shuttled me home.

Douglas

29 de dic. de 2013

Freeman was a pleasure to work with. No pressure sales, easy to talk to and definitely felt trustworthy. If he did not know the answer to my questions, he went to find out rather then guess. Great overall experience - I did not expect to buy a vehicle that day. Also, the lot was stocked with a good amount of Grand Cherokees with varying options - nice selections.

Carol

28 de dic. de 2013

I had bodywork done to my car. They did a great job. They loaned me a brand new car, so I didn't have to pay for a rental. I really appreciated that. If I could afford a new car, I would definitely buy a Dodge Dart.

Derek

27 de dic. de 2013

Rich was the salesman that aided us, and he was absolutely fantastic, product knowledge A+, interpersonal skills A+, speed of service A+. The General Manager Tom Kilroy was also just a wealth of knowledge, obvious A+ interpersonal skills, strong leadership skills and has a clear ability to make tough decisions. While we were planning on purchasing the vehicle, the sales team, and the finance team made everything possible. I wasn't even going to finance thru the dealership, but when their rates came back lower than my pre-approved financing, I was amazed. Fantastic team. Their work in what I would call a primative sales building is nothing short of a superb team effort. Thank you very much for my first new car, the 2014 Chevrolet Impala.

Anna

27 de dic. de 2013

I just recently had the front end of my car repaired! The car drives so much better and I feel so much safer. They were very thorough and customer service was awesome!

Michael

20 de dic. de 2013

I had a very good experience dealing with Ryan Gainey and the Lucas Chevrolet dealership. Everyone made me feel welcome and right at home. They were very patient and understanding with my decision. It reminded me of when my dad worked for John Logan Chev-Olds dealership in Brampton Ontario. He worked 40 years as a mechanic there and when I would visit I was welcomed. I have the same feeling dealing with the staff at Lucas Chevrolet. Thank you for the service and making me feel right at home.

Mark

20 de dic. de 2013

Third vehicle our family has purchased from Lucas. One in 2011, 2012 and now 2013 . . . . . Our sales rep, Lou Papa is the GREATEST! Thanks again Lou! . . . . . Maybe one more in the near future . . . . . I recommend the dealer all the time! Great people to do business with! : ))

Douglas

19 de dic. de 2013

A very positive experience. Jim Lynch is a courteous no-nonsense professional and I would not hesitate to recommend him to anyone looking to buy or lease a new vehicle. Count on out repeat business!

Donna

5 de dic. de 2013

I needed to have a tire replaced on my new car. I called talked to Laura and she did an outstanding. Mike the service Manager did outstanding. As soon as I got there took my information and had a nice mechanic replace the tire. I always have a good experience when I come to your Service Center. Mike is kind and know how to treat the customers.

Jen

2 de dic. de 2013

When the car was completed, the person forgot to take out the mat that they used. That was the only thing that was wrong. The service was great and the people were happy to assist me with the process.

Robert

30 de nov. de 2013

when i came in for service on my car i was greeted very nicely and also my car got the maintence i needed on it in a timely manner thank you for that

Patrick

28 de nov. de 2013

EVERY PERSON THAT I RAN INTO WENT THE EXTRA STEP TO MAKE SURE I GOT WHERE I NEE3DED TO GO . THEN WORK REALLY HARD TO FIND THE PART THAT I NEEDED. EVEN WHEN THEY HAD TO GO TO ANTHOTHER DEALER TO GET IT.

Kari

27 de nov. de 2013

The salesman was able to find exactly what we were looking for within our price range, and we were very pleased with all the help that we received at Lucas. Our salesman answered all of our questions we had since it was my first time leasing a vehicle, I would definitely refer them to friends and family.

Holly

23 de nov. de 2013

My salesman Free Horner was excellent. He worked with me and didn't become a typical salesman. He was patient while I made up my mind.

George

7 de nov. de 2013

All issues i had about my 2013 Chrysler 300 c were handled in a timely manner an were done to my satisfaction. service department even drove me to my home when my car needed to be left for several days for paint issues. Hope all future services experiences will be handled in the same manner George A Ousbin

Daniel

7 de nov. de 2013

Once again a great experience.Steve & Ralph make you feel like family.You are a trusted Dealership. We traveled from Va. to NJ as we consider them the BEST of the BEST!!!

Happy camper

16 de oct. de 2013

We're very pleased with our new Sonic and feel that your team went the extra mile to help us afford it. Thank you!

Patrick M

22 de sep. de 2013

Had a great experience buying my new truck. Salesman was friendly and courteous.

Cesar

11 de sep. de 2013

My Wife and I went to Lucas Chevy to buy a 2011 Traverse LT, when we arrive the Internet Salesman we were dealing with isnt even there, So we start dealing with another salesman. Test drive went good, so we started the process to purchase. After an hour of hearing we are waiting for the bank to respond, we leave due to having a new born, We were told that they will call us with an answer with in an hour. 5 hours later no call, so I decide to call, I get the response of, oh we cant do anything for you, I was gonna call you back but forgot. At any time this salesman did not seem like he wanted to sell us the car at all, showed no interest. After being disappointed at Lucas we went to another dealership where we were treated better and got the same vehicle at a better price, with no problem at all.

Gaetano & Audrey

6 de sep. de 2013

My wife and I had an excellent experience at Lucas Chevrolet. We worked with Tom Kilroy and Ronni Iezzi. Both of these gentleman made my wife and i feel at home. They did a great job of working with us to purchase a brand new Chevy Equiniox. After the purchase Ronni spent time to show my wife all of the vehicles features inside and out. I will be returning soon to purchase another vehicle for myself.

Beth Wells

1 de sep. de 2013

I just wanted to take a moment & thank everyone at Lucas Dodge for the amazing experience at purchasing MY first brand new car! Frank Dudley my salesman, treated me with respect and like a queen!! It was an experience I will never forget! I will continue to boast about the staff at your dealership and you can guarantee I will be recommending Lucas Dodge and Frank to everyone I know!! Thank You Again!!!

Walt & Maria

27 de ago. de 2013

Tom Kilroy & Rich Allen were awesome! Professional & friendly service without any hassles! I would highly recommend Lucas Chevrolet to friends & family!

very pleased with car

17 de ago. de 2013

I'm very pleased with the outcome. The people at the dealership couldn't have been more helpful. They got we exactly what I wanted.

Olga

16 de ago. de 2013

My experience with Lucas Chevrolet was great!!! Paul was wonderful, I admired his professionalism, his knowledge on the vechiles and overall his Customer Service skills; that's what keeps a customer satisfied. Thank you all for the wonderful experience....I love, love, love my new vehicle :-)

NJGUY

14 de ago. de 2013

This has to be one of the worst Dealerships out there. They run your credit and promise you this and that. Then sale the car you wanted to some one else after promising you the car. You pulled the credit for nothing and should have not done that if you already had the car sold to someone else. Phone calls were made over several days with non to little response from the sales person and the sales manager never called me back. They lack in providing customer service in every way possible. I was a repeat customer. But they have lost my business and my family's business. I would never recommend this dealership to anyone. Very deceiving and very unprofessional non the less. Learn how to treat your customers and dont lie to them when they put trust in you.

red.

4 de ago. de 2013

process took to long,then at signing hit me with a 6% loan. was hungover, car has been pretty good,3years old radio went bad,had to pay or they said pay or they would take it out??????customer friendly??????????? so you decide.

CathyS.

17 de jul. de 2013

After the initial purchase of my beautiful 2014 Chevy Impala, I returned to the dealership. Again, they worked as a team to answer my questions. Salesmen, managers, finance. Everyone enjoyed teaching me how to use all the bells and whistles. It didn't matter that my salesman wasn't there that day

Joe Emanueli

17 de jul. de 2013

We have bought at least 3 new vehicles at Lucas. The employees are very customer oriented and we have always had good experiences with Lucas. We are happy to see that Tom Kilroy is back. Good manager.

Cathy

10 de jul. de 2013

My husband and I are 60 years old and have bought many new cars. This was our best experience. Everyone was friendly and informative. Though, we were buying from one salesman, they all were happy for each other. Sharing about all of the features on the new Chevy Impala. We're looking forward to doing business with Lucas Chevrolet for a long time. The general manager, Tom and our salesman, Paul were a pleasure to work with.

Stephanie

2 de jul. de 2013

My first new car purchase at this dealership was pleasant so I returned, big mistake. Not only did I get deceived into overpaying for my new vehicle, they would not return my car keys to me from the trade in evaluation so to keep me from leaving. I have no doubt that Tom & Frank feel good about all the money they made of off me that day but is it really worth it to have a bitter customer sharing their negative feedback with potential new car buyers. Don't worry guy's the GM customer feedback survey was a pleasure for me to fill out ! Great way to treat a repeat customer.

Kelly B

26 de jun. de 2013

I am extremely satisfied with Lucas Chevy!! I have been using them since 2008 to service my 08 Chevy Silverado, very happy with there service department. So when I traded in my truck, first place I went was Lucas Chevy. Gave my a great deal, paid off my 08 within 2 days. Love my new 2013 Chevy Silverado, Salesman James Lynch was very friendly and helpful. It's an all around great dealership to go to for a new/used vehicle. I will only let there service department work on my truck. Thank You Lucas Chevy!!

Kristy Marie

25 de jun. de 2013

After having horrible experiences with purchasing vehicles in the past I was skeptical about entering another car dealership and being forced to sit for hours and wait for someone to assist me or run my financials. This is not at all what I experienced when I went to Lucas Dodge. I went there on a Saturday to look for a vehicle and was met by, Mike Bruce, who listened to what I wanted and then made a suggestion on the Dodge Dart Rallye. We went on a test drive and I explained that I did like the vehicle but gave him the specifics of what I wanted in my vehicle. Unfortunately, because I was "picky" (my words not theirs) they did not have the exact vehicle I wanted on their lot. Mike and the dealership were very accommodating to my requests and were able to locate the specific car that I wanted in Reading, PA. My car was picked up and I was driving it off the lot before the end of Monday's business day. I would recommend my friends and family go to Lucas Dodge and purchase their next vehicles. Definitely a great experience and I am a very happy customer at this point.

RGB

4 de jun. de 2013

Good people to work with but poor quality parts from GM yet agian. GM needs to resolved this issue. I have (2) GM products and have purchase Buicks and Chevy's for all my past cars. This has been a issue with cars parts since my 2008 Buick and our Chevy and I know it is not the service Techs! Please address these parts issues with rotors and brake pads. These are the items on both cars now.

Bob (Mount Laurel)

18 de may. de 2013

This service department does a fine job and the staff does not give you BS. They give you direct answers and if they don't know they find out. Thanks for all the fine work.

JoeB

10 de may. de 2013

Lucas Chevrolet checked my vehicle for the recall and did an oil change all to my satisfaction. Another job well done!!

Mike

6 de abr. de 2013

Very friendly and patient. I looked at a lot of different cars back and forth and never got the feeling they were loosing patience or rushing me. Was able to negotiate a fair price fairly quickly and they gave me good quality for my trade. Have not used their service department yet, but they prepped and cleaned the car well. I recommend asking for Bryan Maugeri.

Mark and Beth Wells

28 de mar. de 2013

We would like to extend our warmest gratitude to the entire staff at Lucas Chevy in Mount Holly !!! Everyone was polite and extremely caring!! We didn't expect to buy that day because we thought the process was going to be long and extensive. But we were finished before we knew it!! With salesmen like Frank and a DM like Tom, there is no doubt that this dealership is the best!!! My husband is beyond happy, which makes me happy!! We WILL be back for my new car soon!!! Thank you!!

Jimmy C

15 de mar. de 2013

Have had our '09 Impala serviced here since we bought it here..The service department has always answered our needs...This time I came in for oil & filter etc..in and out..service advisors Vince and Bob are courteous, professional and knowledgable...They make you feel welcomed

Bob B.

2 de mar. de 2013

The service staff does a fine job with the work I have had done on my (2) GM vehicles. I was going to anther dealereship which is much larger but Lucas gives you that one on touch and will work with the customer. I would like to sinle one both Rob & Vince of the service department. Oh - by - the - way I purchased our 2004 Chevy from Lucas! Many thanks! Regards! Robert G. Bansky

KJ

20 de feb. de 2013

the service was great & fast. they also informed us of what else needed to be done in addition to the routine mainteance

George

7 de feb. de 2013

Had Great experience with dealership, my salesman Brian was great. Love my new Ram 1500 Sport. Thanks For Everything!! Recommend this Dealership to Everyone

Al "sandy" gillies

22 de ene. de 2013

I have had great service both trading in and purchasing 3 ram pickups, my salesman mike Bruce was great from start to finish.I would and have recommended Lucas dodge to many of my friends.overall I am very pleased with there service.

Ram truck customer

7 de ene. de 2013

I tried to negotiate a deal for a ram truck and we couldn't agree. They do not work with you. Went to another dealer who had the truck I wanted on their lot and came up with a deal in a reasonable time. I wouldn't go back to Lucas.

CHARGER SHOPPER

14 de oct. de 2012

I wasted 2 days trying to negotiate a deal with these people and they refused to come up with a deal. Finally I gave up and went to a real dealership at the automall in Philadelphia and had the best auto buying experience of my life.If you want to pay too much go to Lucas .

Bboyee

1 de oct. de 2012

I recently bought a slightly used 2012 Mitsubishi Eclipse from Lucas Chevrolet and the buying experience was the best i had! Tom the sales manager and Ryan the salesman where awesome they went beyond helping me and making me happy! Did a few extra's other dealerships would have said no to but they did it to make me happy! I would recommend these guys to anyone! I truly am happy with everything they did down to financing and gave me a good deal on my trade. Thanks so much guys!

Searching

15 de jul. de 2012

Make sure car is still available. Disappointed that vehicles that sold days before are still listed on their website as well as Cars.com.