Sheryl

26 de jun. de 2015

I feel that the quality of the cars are great and the prices are fair. I liked dealing with Roman

Benjamin

26 de jun. de 2015

Mike and Andy were very helpful throughout the whole sales process - especially since this was my daughter's first time purchasing a car.

Scott

10 de jun. de 2015

Upfront and honest, did not push to sell us something we did not want. Friendly and easy to do business with.

Navi

12 de abr. de 2015

I bought a used Lexus from here. Had one of the best experience. My sales rep was Will. He and the rest of the team was very helpful. I got a good deal and they helped with the financing. Will do business again.

LaShonna

1 de abr. de 2015

I found the make and model vehicle i was looking for at there lot. From the moment I walked in Mo was very engaging and listened to the things I was listening for. I'm not the easiest person to work with at times and he showed great patience. He worked with me on all the vehicle options available to me. I absolutely recommend Mo and their finance representative. He was amazing and we had the t's crossed and I's dotted in what has got to be a dealership record. They are both absolutely fantastic representatives of lucky Motors!

jw

5 de feb. de 2015

I was hesitant in purchasing a vehicle from out of state, but after speaking with Mike Salerno I felt comfortable purchasing from Lucky Motors. I received quick responses to my request for additional photos of the vehicle. I felt confident in Mike's knowledge of the vehicle. It was a very easy process getting the vehicle purchase finalized and sent to me out of state. The vehicle arrived just as described and I couldn't have been happier. I highly recommend purchasing from here, Mike made my car buying experience quick and headache free. Will buy my next car here as well.

GD

27 de nov. de 2014

Found a vehicle online at cars.com. Made an offer with trade thru this site. Never received any response.

Cuda Fan

4 de nov. de 2014

Inquired about car and was contacted promptly. Questions were answered. I asked for a video of car. Was told there would be no problem e-mailing a video. Never received anything nor any other comment. I assumed car was sold. 1st question below is answered no below because I do not have enough information to make a recommendation.

Dennis

1 de nov. de 2014

I called them around 5 pm Saturday and asked if it's possible to take a look at one of the Mustang models. "Yes, of course, ask for Rich when you get here." When I arrived, Rich was "busy with the customer" and some other guy went to show the car. But when I asked once again if I can actually test drive it (how else I'm supposed to decide whether to buy it or not), he said, "We need to pull your credit first, too see you're qualified." Why am I supposed to provide my sensitive information to some dealership when I can't even drive the car so I can make the decision?! Stay away from this dealer. If they're so "special," looks like they need to buy their cars themselves to pay everyone's salary. This was THE MOST TERRIBLE EXPERIENCE I've ever had.

Matt3001

15 de oct. de 2014

Every person that I dealt with at this dealership did everything to get me driving away in the vehicle that I was interested in.

matheww

25 de ago. de 2014

I just wanted to say great job to the entire staff for being very knowledgeable. I have previously bought my car at this dealership and I will continue shopping here if needed. Thanks again!

hector

8 de ago. de 2014

I saw the listing on the internet and called dealership. Roman did a great job of returning our inquirer quickly and efficiently. Essentially trading in our Range Rover for a Mercedes with a couple of phone calls. Had excellent knowledge of many vehicles/models and would definitely work with him again. Love our new G class SUV!

Joey D

5 de ago. de 2014

This was my 3rd purchase in the dealership and Chris the owner personally assist me in test driving one of the best car that I ever drove.. Not only he was extremely nice and friendly he gave the rock bottom price of the sweet S63 AMG! Rachel from financing got me the best rate that nobody can ever get close to it and one of the best well known Bank.. Also Chris gave me the most money trade in price for my car. Overall excellent experience with my 3rd purchase of the beautiful S63 AMG. If you are in a market of best and awesome cars definitely this is the place to go! You will not be disappointed!

elmer

28 de jul. de 2014

I stopped in at Lucky to see their inventory and was very impressed. Iv purchased tons of vehicles in the past and I would have to admit Lucky was one of the best experiences. I purchased a 2010 MB S550. The salesman I dealt with was Mike. He was very intelligent when it came it all of the cars and options. The process was very simple and actually quite fun. I wish they would have negotiated a little more but it was still a very fair price. All in all I'm very happy with my car and the deal I got. I will be buying from Lucky Motors again.

elizabethh218

14 de jul. de 2014

I am a buyer in NY who wanted a special, limited edition vehicle. Lucky motors had what I wanted. Dan and I worked out a price that was fair to me and fair for them to earn an honest profit. Going in with an expectation that "used" vehicles are not perfect, this car was "perfect" for what I needed it for. I wsa given plenty of time to test drive and inspect the vehicle, their showroom was clean and impressive, and the staff were accommodating. Once I agreed to buy, we did some paperwork and I drove off.... I was under no pressure at all and they even picked me up from Midway airport at their expense. Ovewrall, I rate them a 5 out of 5 for just being friendly and most importantly, having what I want and describing the vehicle exactly as it appeared in person. Because I flew in to pick up with a one-way ticket, an accurate and honest description of any vehicle is key! These guys did just that.

Dan answered

27 de jun. de 2014

Dan answered questions with plenty of information, but no hype. We never got a sales pitch. He was business-like, yet friendly. Everything he told us he would do, he did professionally, in a very timely manner. He told us he'd get the car delivered in about three days, and it arrived in two. He told us he priced his cars right to begin with rather than go through a negotiating process. Every bit of research we did before and after the sale has confirmed that he sold us our car below retail value. The car purchase with Dan was far superior to any car-buying experience we've had in 45 years. We highly recommend Dan at Lucky Motors.

"charles","Auto"

17 de jun. de 2014

I recently purchace a 2008 Mecedes Benz S65AMG from Lucky Motors, I just wanted to share my experience about the dealership. My experience with the company was the best i have ever had purchasing a vehicle, the person i was dealing and working with for a week was very professional. He new just what i wanted and was patient with my decisions on options i had to have .Sebastian really is a sincere, honest, professional and straight to the point, the vehicle was exactly how it was described to me over the phone i also was intuduced to the owner Chris who came over and thanked me for the buissness. This company is a place i will be purchasing all of my vehicles from.

Busy career woman and mother of two small children

5 de jun. de 2014

I have purchased several cars over the years from Lucky Motors to include my recent purchase of a 2012 Land Range Rover. The Land Rover I purchased from Lucky Motors has impeccable performance and exquisite interior design. I not only feel safe and confident in the handling of this vehicle but it embodies class and style at the same time. I have two young children so it is important for me to have a vehicle that is reliable and provides enough room for my family. I keep going back to Lucky Motors because Mr. Wright and his staff are always friendly and make me feel like I am their number one priority. They listen to my needs and what I am looking for and provide not only great options but a wide variety of choices. I have enjoyed watching their business grow over the years and plan to follow their dealership for future purchases. The Lucky Motors team is not just a professional organization but they exemplify what it means to putting the customers needs first. Lucky Motors is a leader in luxury auto sales in the local and surrounding areas.

Abbygale

5 de jun. de 2014

Im a first time buyer and talked to several dealers ,they were by far the nicest to deal with and my nervous first experience was made easy and fun.Oh and they also had the cleanest cars and best prices that i found.I would recommend lucky motors to my family or closest friend. Thank you lucky.

Victoria Turton- Adeyemo

2 de jun. de 2014

To be honest with you, I did read a whole lot of horrible reviews about this car dealer, but I do have a strong mind and still went ahead for my lexus Rx330 2006, the truck was flawless, even though my carpets wasn't there, the 1st time I went in the brakes wasn't good it had to be bled and they took care of it gave it a detailed wash and I was glad I met will perfetti I believe that is his name a young lad in his mid 20"s not only was he polite he drove my second car behind me back to Chicago while I drove my lexus. He was returned safely to his base and I offered to give him at least $100 but he declined. My truck runs smooth I did got an extended warranty on it for 5yrs every one that saw my truck compliments it. I did ran into a guy who was really corky and nasty his name needs not be mentioned here but please request for will perfetti I hope he won't be mad I put his name out here. He will take care of you trust me on that. I will definitely advise buyers to follow their mind and go in to see what you are buying before purchasing. I had a smooth transition after wards. No hiked up sales tax as one writer had stated they actually waved some fees about $300. I'm not related to this car dealer so be rest assured this is a legitimate review. Goodluck.

ashley marie and joseph

20 de may. de 2014

My sales representative, Robert, was very nice, organized, and good at answering questions. The staff was very professional. During my visit I had the pleasure of meeting the owner Chris. Chris and Robert worked out a great deal for my husband and I. They gained a loyal customer. l definitely recommend this place.

Wrong choice

19 de may. de 2014

Found this lot on cars.com, was looking for a Cadillac or Tahoe they had a Tahoe. My financing was already done all I needed was to find the vehicle I wanted, called ahead of time to inform them I would be coming in to see vehicle, I waited at lot an hour for them to bring vehicle from other store, they never showed up. I ended up driving to other lot to see vehicle only for them to have lost the keys. They convinced me to wait and called lock smith to make key, I drove car and told them I would be back for it, at that time they promised me they would order me a key pad and fix scratch that was on rear bumper, got check from bank went back for car. Drive car home locked doors only to find out that key didn't unlock the doors, had to call locksmith, call salesman he informed me they would reimburse me the next day, it took them a week to mail me my check because I kept calling asking where is my money. Finally keypad comes in they say, for me to have them fix bumper, they thought they sent keypad to me only to find out it was wrong address, to inform me I would have to pay for the activation.. This is the killer though the owner asked me to go to cars.com and say how great of a job they did, well here u go Great job!!! I would never purchase from this company again...

mary

16 de may. de 2014

My overall experience at LuckyMotors Was Excellent. I bought a Rolls Royce from them a few years ago, and it was exactly what they described it as. The Price was great and the car was absolutely stunning, Up until this very day it has never given me any problems. The entire car buying experience from this dealership was a complete success, The President of the company personally came up to me and made sure everything during the transaction went great. Since the past three years, I have gone back and bought a few more cars from them. I recently bought my Daughter a Mercedes from them, Which was excellent mechanically and exterior/interior. It was a great car. The staff at LuckyMotors was very friendly and helpful. They have the Best cars and the Best Prices. I would suggest everyone to go and make there car buying experience with them. Thank you for everything.

Rob K

14 de may. de 2014

Bought my Z4 from them. Their facility is nice. They had a lot of cool cars there. They arranged reasonable financing and the sale seemed to go well. After discovering that they had overcharged me on sales tax, I contacted them. They referred me to a third party that handles their sales processing. The third party promised a refund but never sent it. The dealership was of no help. When I inquired 2 months after the sale why I hadn't received the title, the dealership informed me that I need to sign a doc acknowledging that I knew the car was a factory buyback car. (Kind of like a lemon but the manufacturer buys it back from the original owner to avoid the lemon tag.) By that time it was too late to renegotiate or return the car so it was either sign it or get lawyers involved. I signed to avoid the hassle. Given how they handled things, I wouldn't recommend buying from this dealership.

trobert

22 de abr. de 2014

Found the car I was looking for online and called the dealership. They were very helpful and the car was actually better than they said. I'm very happy with my experience. Everything was handled in a timely manner and I couldn't have asked for better customer service. Thanks for the great work.