Lee S

11 de abr. de 2016

I found the car I was looking for online at cars.com. I responded to their add and was contacted the next morning by Beth O. She was pleasant and answered my questions accurately and promptly. When I arrived my salesman Tom Minske had the washed car pulled up and ready for me to drive! I knew what I wanted to pay and what I wanted for my trade and after a "little" negotiating I was completely satisfied. I found a couple of small repairs I wanted done and the manager took care of them before I took delivery! An A+ experience and would recommend Lunde to friends or family! Thanks for a great experience folks!

Hannah

31 de mar. de 2016

Very friendly and easy to work with sales people. Will go there the next time anyone in my family need a new car!

Jacob N.

8 de mar. de 2016

This was my first big car purchase as a young professional, just a few years out of college. I've been buying heavily used vehicles up until my current purchase, and I felt the need for transportation I can rely on while not being 'driven' into the ground with loan payments. Also, one of my biggest concerns with spending thousands of dollars with a big dealership is being duped for being a first-time buyer. My experience with Tim P. was very upbeat and fresh. I was bluntly up-front with him about my car requirements, payment options and preferences, and he was quick to select quite a few vehicles that fell under that spectrum. His knowledge and experience with the vehicles on the lot was impressive and educational. Having a local salesperson who understood ND weather was also a positive. Working with Todd P. (business manager) to finance the vehicle and wrap-up paperwork was also informational and pleasant. His experience and knowledge with the auto industry and financing came through as I asked 30+ questions regarding finance and contracts. I'm very analytical, and he had examples to support every statement about vehicle safety, biggest risks and issues for first-time buyers, probability of accidents and ways the Lunde takes care of its clients. I left Lunde very confident in my purchase and the continued support from the dealership. As of now, I don't have any regrets, and I feel very comfortable approaching them in the future with more questions.

Older woman with taste

26 de jul. de 2015

Lunde salesperson, John D., welcomed me as I walked in the door. In his office, I told him what I was looking for in a vehicle. I had a Kia Amanti to trade in and like the Kia line. I test drove a Cadenza, and was sold. Their office was very accommodating with the whole process, from paper work to the service I have always received, in the shop, with my former car. I would HIGHLY recommend them if your searching for a vehicle.

Satisfied2015

24 de ene. de 2015

Took it to the quick lube. Place was nice and clean. Staff greeted me right away and gave me different options. She came to speak with me about my filter that looked incredibly dirty and suggested a replace. She gave me accurate pricing. When finished she sat down next to me, explained everything they did, asked if I had any questions, had someone pull my car up and greeted me for the day. She was a sweetheart. That evening I noticed my headlight was out. Brought it in the next day, she apologized for the light being out and had a technician replace it quickly. Being recognized right away by her made me feel like a valued customer. I suggest Kia to anyone.

Paul

10 de nov. de 2014

I have usually had very good service getting an oil change at the quick lube area. However, I arrived there at 1030 on November 10, 2014 and there was one car in there service bay ahead of me. At 1130, the car was still there with no indication that anyone was doing anything to it. The other bay also had one car in when I arrived and it was still there. After waiting an hour, I got frustrated and left. There were at least three cars in every line waiting at that time. I don't know if you are understaffed or those working there are incompetent, but I shall not return to Lunde for service work of any kind.

Lunde Loyal

14 de oct. de 2014

Lunde has made the process of buying a car quick, simple and fair with their no-haggle pricing and they have continually earned my loyalty over the past 10 years. I recently purchased a 4th vehicle from Lunde and could not be happier with my Chevy Equinox or their service. Most recently, I worked with two very knowledgeable and friendly sales staff, Derek A. & Tom M. -- Ron in finance and Victor in the service dept. Everyone is respectful, friendly and helpful. At no point during the car buying process did I feel pressured or rushed -- and that has influenced my decision to work with Lunde for my automotive purchases and continuing service. The Lunde philosophy and business ethic make this dealership the type of place that I want as a partner in buying a vehicle and in caring for my car after the sale. I always feel that I have been treated fairly and have received good service and great value. I am a fan and I highly recommend that you go & visit with Derek (or Tom) if you are in the market for a vehicle!

chelseyg

17 de abr. de 2014

Absolutely horrible experience and I would never recommend this dealership. After speaking to someone on the phone, we were given an estimated trade in value. The next day we drove 300 miles to the dealership and when we arrived they gave us 5,000 dollars less than what they had estimated for our trade in! Talk about an embarrassment to their company! We brought the cash difference from what they had told us the car would be and they would not work with us at all! They were rude, unpleasant to work with, and nonnegotiable. Save yourself the hassle and DO NOT GO THERE!

AdamLarson

9 de ago. de 2013

I would not recommend this place to anyone. I was sold a car by a salesman that was downright unsafe. Literally days after being sold the car, it required $600 worth of repairs to make it safe to drive. I informed the salesman I would be taking the car while moving from North Dakota to Colorado the next day, and he sold it to me anyway. When I called him and informed him how unhappy I was with the situation, he said it wasn't their problem and that there's "always two opinions as to whether something is unsafe." I agree, my opinion is that it's unsafe to buy anything from the Lunde Auto Center.

Happy Customer

27 de jul. de 2013

I had a great experience at Lunde! The main reason for our great experience was Jim F., one of Lunde's salesmen. Jim was polite and very easy to work with. Even though we decided not to buy a car through Lunde, Jim's work with us will definitely bring us back the next time we are looking for a car!

moondragon

2 de jul. de 2013

I found this process one of the best ever. I was able to do most of the deal on line and phone calls. As far as I am concerned you can't beat that. When I got to the dealer the truck was sitting ready to go ,did a test drive and took it home.

W Don Sherlin

17 de jun. de 2013

very quick to response very knowledge hope to buy from them

MJinFgo

11 de abr. de 2012

Normally I hate shopping for a new car but my experience at Lunde's was great. Vehicle information and prices were clearly marked on each vehicle which is very important to me. After finding a vehicle I liked enough to take a closer look, I was approached by a salesman, Casey, who after learning what my budget was also recommended that I look at a KIA Optima which is what I bought. Everyone from sales, financing and service was wonderful and made the normally stressful car buying experience relaxed and enjoyable.

carlover

19 de mar. de 2012

Called the dealership and they worked with my schedule for me to come down and test drive the vehicle i was interested in. Answered all my questions and seemed very honest and open.

Aruna

6 de mar. de 2012

I just wanted to say thank you to Lunde Auto Parts for hiring experts sales person Jared Kringlie who not only provided us the details about the vehicle but also helped us with whole buying process! We appreciate how comfortable he made us feel! Thank you so much!

enthusiastic buyer

27 de feb. de 2012

I was very pleased with my experience buying my used car at Lunde. This is the second car I've bought here within the past 5 months. The thing I like the best working with this dealer is the fact that they price their cars at a fair price to begin with so I feel like I don't have to wheel and deal on the final price of the car.

Dustin

14 de feb. de 2012

Went to Lunde in interest of purchasing a new car. Was greeted promptly and treated like a king. Everyone was welcoming and from the test drive to the final paperwork it was a breeze with them. I recently had an oil change and their oil change service took less than 20min! Once again, if your in the market for a new car, please stop at Lunde. They will treat like you need to be treated and you will be given great amounts of respect. 5 stars.

leonard

14 de ene. de 2012

I have always got my cars some where else but am very happy with Lunde sales people

Unhappy Wi This Experience

26 de nov. de 2011

Place was nice & clean. Salesperson seemed nice & maybe slightly new at his job but I doubt that now. Gave us advertised price. We filled out papers then he went to get loan ok'd. Came back & said, oh, sorry, we have to add back in $500 which the ad doesn't show - sorry I forgot but it's just policy. We thought, OK, we'll try anyway. He went away & came back again saying, oh, sorry, I mispoke. That's actually $1500 we have to ad back but maybe we could run it thru not using the ad interest rate instead and get a good rate anyway. We left.