SteveS

15 de jun. de 2016

Having been a Lexus guy for over 2 decades, although pricey, they take super care of you. My experience with Juan Carlos raised the bar and then some. He as knowledgeable, personable and my buying experience was as smooth as silk. I'm now a confirmed Honda guy because of the product, Juan Carlos and the whole team at Lynnwood Honda!

Dandre1211

7 de jun. de 2016

Mark Baker and the folks at Lynnwood Honda went above and beyond to get me the best deal for my new 2016 Honda Civic. They truly are not just concerned about the "business", but helping people. I will definitely refer all of my friends and family to Lynnwood Honda for all of their auto needs - definitely not your average car dealer! Exceptional!!!

Jim

23 de may. de 2016

This is the second car for us from Lynnwood Honda, They are fair and ethical and making sure the customer is satisfied is important. We have a Pilot and now an Accord. D. McDonald was great to work with as was everyone that we interacted with at Lynnwood Honda. It seems like a place that treats its staff well and they in turn are empowered to treat their customers like guests. Nice work Lynnwood Honda and thank you D!

Honda 4 Life

16 de may. de 2016

I have bought my last three Honda's from Mark Baker at Lynnwood Honda, new and used. He and the staff make you feel comfortable without the high pressure sales. Mark is the best and always has done right by me. I could have bought anywhere, however, relationships are important to me. That's why I only buy from Mark at Lynnwood Honda!!!

hondaownerguy

4 de may. de 2016

We came into the dealership with a couple of cars in mind. D McDonald greeted us, made us feel comfortable and helped us narrow down what we really wanted. We had bad experiences with sales people both at this dealership and elsewhere, but our experience with D was great. We had a trade in and he worked with us to get what I thought was fair for our trade in. This was the best experience with a car sales person that I have ever had. And the rest of the dealership is amazing as well. We always have had great service from the service department, it was only the sales dept that was lacking. Not anymore! I would highly recommend that you see D McDonald when you go to Lynwood Honda. If you're looking for a great service department, Lynwood Honda has the best service that we've ever had. We have had our car serviced there for over three years. The service department is always on top of things and are honest about any issues that may arise.

Gracie

29 de abr. de 2016

I was not particularly looking forward to the process of purchasing a vehicle initially. Mark Baker and the whole team at Lynnwood Honda really made the process incredibly easy and actually fun. Very honest, engaging, helpful and genuinely caring all around. I highly recommend Mark and Lynnwood Honda.

CarpoolDriver

17 de abr. de 2016

We worked with D as we were deciding to buy used or new. He was knowledgable, patient, friendly, and quick to respond to our questions. No pushy sales here. We're very happy with our new car. Thanks, D!

Katryna17

14 de abr. de 2016

Joe was a very personable salesman. He got me a brand new car within my budget and even stayed passed closing to make sure paperwork was done. He recommended an insurance broker as well.

Bbehm

10 de abr. de 2016

D McDonald was extremely helpful and refreshing, he did not give your "average sales pitch", he listened to what my needs were and paired me with a perfect vehicle. I was coming in with a trade and D made it much smoother than I imagined it would be. D McDonald is a salesman in the technical sense of the term, but he treated us more like friends and he went out of his way to help me by driving my trade in from Seattle to Lynnwood Honda. I had lost faith in Honda after my car was recalled, but with the help of D, my faith has been restored in the company and especially Lynnwood Honda. I would highly recommend them with your Honda needs, from sales to service.

Craig

29 de mar. de 2016

Joe, John and Gabe were very friendly and not pushy for the sale. Responded quickly to any questions I had after we ordered our car.

Shamim

27 de mar. de 2016

Every workers are nice. They don't want just sale theyr car's . They are realy there to help. Special thanks to john chung . He is a nice man . Also john tashner

vanman45

24 de mar. de 2016

John Chung , was very professional and courteous. He was very straightforward and diligent. He helped me find a vehicle in a very short time and that would fit in my budget. I would definitely recommend John to anyone seeking to buy a vehicle at Lynnwood Honda.

Maichlmayr

24 de mar. de 2016

John Chung was a great help! He was very honest and caring, and I didn't feel like I was getting swindled at all. He made me feel comfortable and made sure I knew how to operate all my vehicle features before I left. Best car purchasing experience I've had yet!

griff 0918

22 de mar. de 2016

"D" McDonald was outstanding in being detailed and thoughtful as our salesperson. He did not push but honestly tried to address all our concerns about what we wanted in a car. He professionally helped with the test drive and demonstrated the safety features of the 2061 Accord that were of the most interest to us. He worked to get the lowest price for us as well. We upgraded from a 2011 to a 2016 just because of the safety features but have found the 2016 drives more solidly and has a road feel that the older car did not have.

Accord2016

22 de mar. de 2016

D McDonald was extremely helpful and made buying our new Accord fun and hassle free. I would highly recommend working with D and Lynnwood Honda.

AraMR216

20 de mar. de 2016

D McDonald was very helpful when purchasing my new 2016 Honda CRV. He was informative, funny, and easy to deal with. He asked questions to help me find which car fits best and im very happy with my purchase. Overall satisfied!

Beloved1*

18 de mar. de 2016

From the moment I walked in the door, D and the team at Honda Lynwood set a completely different standard for the term "car salesman". I was looking at the 2016 Honda Accord Sport and the 2016 Civic and D did everything to make sure I was comfortable with the ride of the car and happy with the color. The experience seemed consultative and very genuine. I was very keen on the tires and they recommended that I purchase the locks for them and get them applied.I was very happy with how fast and simple the whole process was. I would definitely recommend D for your next car.

Aaron

18 de mar. de 2016

I just purchased a 2016 Honda Civic from Gerardo Coll. The whole experience was great! He was friendly and helpful. I never felt like I was being pressured into anything. Also Arion in the finance department was great working with. The whole team at Lynnwood Honda is amazing and I would recommend them to anyone looking to purchase a car.

JanaDe

16 de mar. de 2016

We went in to look at trading in our Honda Pilot for an Odyssey. We had originally bought our Pilot from this same dealership, so we went back again since we had previously had a great experience. With a third kid under 3 years on the way, three carseats were going to be a hassle in the Pilot. Dee was great about listening to our wants, needs, and concerns. He was not pushy AT ALL and worked with us to make sure that we got the deal we wanted, while also helping us keep our two little boys busy. We would recommend working with Dee to anyone!

KP

16 de mar. de 2016

D McDonald at Lynnwood Honda was an excellent salesperson. He provided a very pleasant car buying experience. I feel I got good value my Honda Civic and my trade in.

latisha.travis

16 de mar. de 2016

This was the easiest and most positive car buying experience we've had yet. We will definitely return and recommend Lynnwood Honda. Our sales associate was honest and paid attention to our needs.

Honda123

15 de mar. de 2016

Have purchased multiple cars over the last few years. Lynwood Honda's salesperson DEE McDONALD provides superior service, attention to detail, follow-up and after the sale customer care that exceeds expectations in every way, making the Lynwood Honda brand shine!

Mo1187

15 de mar. de 2016

I usually hate the hassle of getting a new car, it was always an intimidating experience and I was never completely happy when I left the lot. Thanks to Lynnwood Honda and with the help of "D" that has all changed. He took the time to understand my concerns and helped me find the best car that meets my needs. I now tell all my friends, co workers and even clients to go to Lynnwood and ask for "D".

JB

15 de mar. de 2016

Dee was very helpful and patient, and made the car buying process simple, straightforward and low pressure. Based on my experience, I would definitely recommend Lynnwood Honda.

MarknJoyce

15 de mar. de 2016

Very friendly, not pushy, they make you feel at home. Dee McDonald was awesome in helping us find the car we wanted. All of the staff there are super nice and very helpful. I will recommend any who wants a car to visit Lynnwood Honda first and foremost. I'll definitely go back there first if I want something else!!!

farmer21

15 de mar. de 2016

Dee was honest and a pleasure to work with. He listened to what we needed, wanted and helped us decide how to move forward. Dee kept in communication with us through the process and that was very important to us.

Sylvia Winter

14 de mar. de 2016

D was patient and helpful as I looked at and drove the Honda HR-V. He was familiar with the Costco Program, which I used in this purchase. His familiarity with the vehicle and enthusiasm about it made it hard to resist. I would recommend him to anyone purchasing a new or used vehicle.

Krish

14 de mar. de 2016

I worked with D as he was assigned for Costco Program buyers. He knew the details of the program quite well and helped me with various options. He was competent in explaining the details of the Honda Odyssey and helpful during the test drive. We traded in a car and D was helpful in negotiating a fair price for it. Very much recommended.

Lina

14 de mar. de 2016

D was super helpful when I went into lynnwood Honda for a new car. He was very nice and I didn't feel pressured at all. I definitely recommend lynnwood Honda if you are in the market for a new car.

am_alton

29 de feb. de 2016

My husband and I were in the market for a midsize SUV. We searched around for the right car at the right price, and the everyone at Lynnwood Honda, especially D McDonald, made the experience excellent. The service we received there was far better than that of other dealerships in the area, confirming that a Honda and the people working with Honda were the direction we wanted to go. D worked hard to get us a great deal and we are thrilled with our new Pilot. I see our family being committed Honda owners long-term.

JJZZ

28 de feb. de 2016

I worked with Joe Burgos and Marcus Eicher and both were very courteous, responsive and honest. I had a straightforward negotiation with no pressure and got good ownership advice. Thank you both.

rvh in Alaska

8 de feb. de 2016

Wife and I bought our 2016 Pilot from Mark Baker through the Costco auto service. Experience was exceptional, Mark explained the process, accelerated the paperwork, and followed up on all questions. We got the model and color of Pilot we wanted. Mark got the best price and quality for the transport to Anchorage, AK, and personally delivered our car to the port. Pilot arrived in tip top shape. Mark followed up with a call to explain the electronics, features, and synced our phones to the Pilot. 10/10 for customer service.

seattleNBE

26 de ene. de 2016

Not only was every single person in the dealership friendly, D was fantastic to work with!! This is my first new car purchase and I had a lot of questions about every step of the process and D was able to answer them all. I never felt pressured or lied to. It was refreshing to have a salesman be straight forward with me. As someone who spent an entire weekend visiting all Honda dealerships in Western Washington my advise to you is, don't waste your time! Just go to Lynnwood and ask for D

ginger

25 de ene. de 2016

Having left the remains of my 2001 Honda Civic in a Montana ditch, I came back to Seattle & first started looking online for perhaps another make but just went to the nearest Honda dealer--Lynnwood Honda. There I met Marcus Eicher & discussed the pros & cons of the Fit & the Civic. He was very easygoing, pleasant & knowledgeable & suggested I do some test driving, which I did, coming back 3 or 4 times & vacillating between the 2 models. Did I mention he was patient? I eventually settled on the Civic. Throughout all this decision-making, Marcus was relaxed & agreeable & just let me work through it with no pressure whatever. He also did a splendid job of acting go-between the finance person & me in negotiating the price. with which I was extremely happy. Marcus even had my friend's car washed-(my ride to the dealers). -A nice perk. In all I found Marcus to be a very principled & ethical person. Every employee with whom I came in contact was also pleasant & helpful. I could not ask for a better experience . Thank you Marcus.Looking for a car? Come to Lynnwood Honda, third desk on the right from the front door.Thank you Marcus.Ollie A.

Trvlfreak

8 de ene. de 2016

Recently divorced this was my first new car purchase by myself in over 30 years. I worked with Steve on leasing a 2015 Honda CRV and he was both efficient and informative about all aspects of leasing a car. He was very patient and made sure I was completely comfortable with my purchase. I feel he also went above and beyond on making sure that I left completely satisfied with my vehicle and experience and I sincerely could not be happier or more excited about my new car.

boylede

30 de dic. de 2015

My first car buying experience was fantastic: I worked with Mark on leasing a 2015 Honda CRV and he was both efficient and informative about all aspects of leasing a car. I feel he also went above and beyond on making sure that I left completely satisfied with my vehicle and experience and I sincerely could not be happier or more excited about my new car.

JamesLeigh3

20 de dic. de 2015

Working with "D" (and finance team) on the lease of my new CRV EXL was great. I described what I wanted in both my CRV and financing terms and he worked with me to get the deal done. Overall dealership follow-up has been very good and "D" was conscientious about making sure I knew how all the features of my CRV work. Overall I had a very positive experience.

JohnmSchwartz

18 de dic. de 2015

So I will start this review by saying I leased an Accord from them approximately 33 months ago and this is a full review until now. The purchase experience was okay, they acted shocked that the car could be sold elsewhere for a price as low as I was asking for. Then I asked for the Costco program price and suddenly all was well and that was the price. So from the beginning of my Lease I said I wanted to lease it with the intent to purchase at the end since I could use it as a Tax write off in the time being. One of my main complaints is that from not too long after I got my lease and they saw it had high miles they keep calling every month or so asking If I could come in and look at options to avoid fees at lease end. Every time I have told them I intend on buying it at the end of the lease and they state they will note that in their records. Well guess what, either they never note it down or they never read their notes, perhaps both. I'm absolutely sick and tired of seeing their phone number show up on my cell phone for the same exact conversation every time like it never happened. I would not recommend leasing a car from here. Another small point of contention was when I had my battery fail about 15 months into my lease. I went into service to see if It would be covered and was told no. I bought a Kirkland signature battery from Costco to replace it because the Costco battery had a MUCH LONGER warranty. That may not be their fault but a little goodwill there would have likely kept me from writing this review. I have bought many new and used Hondas over the years and I can't say I'd be excited to come back here.

Josh

30 de nov. de 2015

I was looking for a Subaru Forester online and found one at the dealership. I called in and talked with the salesman Khan and he said to stop by anytime. When I got there we were shown the car and I tested it out. Khan was very patient with us and I didn't get the feeling of having any pushy sales tactics being used on me. I made a offer for the car below the stated price, no-lowballing, and they came back with a lower price. At a different dealership they wouldn't budge on price whatsoever (same car, 2x the miles, and similar price).... I had a good experience at Honda Lynwood and Khan very helpful. It was my first experience buying a car so I'm happy it went well. I would recommend a friend to the dealership.(copied my review that I left on SureCritic and Google Reviews, so you may see it twice).

HappyInMyCRV

18 de nov. de 2015

Terrific!!! We went to 5 dealerships to decide the make & model we wanted, 2 more once we decided on a Honda CRV. (I have car buying anxieties!) Lynnwood Honda was unlike any dealership we have dealt with - specifically Gabe Moreno (Manager), Mark Baker (our Sales pro) and Randy (F&I) . Very professional, nice, patient, and respectful of us and the process. We got a great deal! Edmonds is not close to our home, but well worth the journey. I highly recommend Lynnwood Honda and working with Mark Baker.

JPGamer015

17 de nov. de 2015

I went in to get my Honda Civic serviced and had a check engine light. Sadly the cost to fix was more than half of the value of the car so I decided maybe it was time for a new car. John was incredibly helpful and as a first time buyer the process was very smooth. He answered all my questions and clarified various things. One thing I didn't do is test drive. I had just looked around the first time and had some questions answered, the second time I was more sure what I wanted to do and I did some research on what I wanted. They had the car I was interested and yeah. Maybe I should have? I don't really know, but I'm loving the car so I guess it doesn't really matter.Would highly recommend this dealership, their service department has great customer service and explained my options if I wanted to fix my car.

amauulu

9 de nov. de 2015

Took too long in dealership--5 hrs. Sales people upped the sales price every time we spoke, instead of lowering the price like they said they would.

Peter Vanderwerff

2 de nov. de 2015

This is my 2nd new car purchase from Lynnwood Honda and I will continue to buy there as long as I drive Hondas. Jordan was so helpful and so informative! I really appreciated his knowledge and expertise. He really listened to what I needed and helped me accomplish it with a purchase of a new Honda Civic! Thanks Jordan for all your help!!

AnandaMama

31 de oct. de 2015

We loved the buying experience at Lynnwood Honda. Dee McDonald was helpful and friendly and he made me feel totally at ease during the whole process. I never felt like he was trying to work me or oversell me on extra features. And they got us out of there quickly and efficiently. I'm extremely pleased with my 2016 Pilot and thankful for a smooth, stress-free buying experience.

C & W

17 de oct. de 2015

My wife and I stopped by to check out a new Accord at Lynnwood Honda and we were greeted by Marcus Eicher. We instantly felt at ease with his easy going demeanor. He was very patient and thoughtful throughout the entire purchasing process. Never once did we feel pressured or uncomfortable with anyone at the dealership. What a difference compared to other ones we've visited in the past. Thanks Marcus and Lynnwood Honda for making our experience a great one! Highly recommended!

kiddergreens

14 de sep. de 2015

What an awesome experience---and this from someone who typically dreads shopping for cars! I have to say, our great experience with Lynnwoood Honda started a year before we actually bought our Odyssey, when we were just researching minivans. We walked onto the lot, were received warmly and quickly by D, who showed us what we wanted to see, but gave us just the low-pressure sales touch we needed at that time. We promised ourselves that we'd return to Lynnwood Honda when we were actually ready to make the leap. Fast forward to this September. We did indeed return to Lynnwood Honda, and were so pleased to find that our previous positive experience was not only not a fluke, but is truly just the way Lynnwood Honda does business! Each staff member who encountered us on this busy Labor Day weekend was SO knowledgeable and helpful. This time, Bobby Labor took us under his wing and we couldn't have been happier to have him as our car-buying guide! Bobby and Gabe worked hard to secure the deal we needed on our new Odyssey---making sure we felt comfortable at every step along the way. We were just as happy to find ourselves in Beth's kind, capable hands when it came to financing the car. Such an awesome team!! We sincerely look forward to maintaining a relationship with Lynnwood Honda throughout the life of this car, and beyond!

oakley

8 de sep. de 2015

My husband and I recently purchased our New Honda Accord at Lynnwood Honda. We were prepared for the same old salesman's pitch and haggling that we were accustomed to since we had not purchased a new vehicle in almost a decade. Needless to say, we were astonished by the quality of service and attention that we received the minute we entered the dealership and met the manager Gabe, who had a big smile plastered on his face the entire day. After a bit of small talk, we told Gabe what we were looking for in a new car. Gabe said he would get one of his sales representatives to assist us. Gabe was gone for a about two minutes before returning with a chipper looking salesman beside him. The salesman introduced himself as Lars. At the end of the day, Lars and Gabe had made a formidable team. They advised us that we could test drive any vehicle we wanted because they were going to be there all day. Lars asked our permission to allow him to, "go totally nerd mode!" With our permission in hand, Lars got giddy and went into great details about the specs and updated features of the Accord we ultimately purchased. It was a pleasure watching someone so passionate about their job share their knowledge through pure enthusiasm for a car. After making a final decision on the car that I wanted to drive for the next ten years, we went back inside to do the paperwork. From my prior experience buying a car, I knew this was the moment when true personalities reveal them selves and the shenanigans begin regarding the actual selling price. I was prepared after doing hours of research online and new what the market price was. Lars left for a few minutes and returned with a can of coke a cola for my husband and bottled water for me. We discussed the numbers briefly advising him about the features we wanted in the car. Lars left for a few minutes to speak with Gabe. During his absence another salesman walked through the dealership giving us butter scotch macadamia cookies that his wife had baked. My husband took one, I politely refused but had half of my husbands cookie. And yes, it was good! The atmosphere in the dealership felt very relaxed with folks discussing family and fantasy football as much as cars. Lars came back with the same ole smile he wore all day and showed us the cost Lynnwood Honda would offer us on our new car. I was Floored with excitement. I literally closed my mouth and smiled warmly inside. No haggling, no pressure to buy an overly expensive car outside our budget, nothing but happy. The sale price was way better than I had expected and I couldn't have been more elated. While we waited for the paperwork to finalize, I looked throughout the dealership and saw how busy it was. Just about every salesperson was busy helping someone out. Although it was noticeably busy, the business didn't feel chaotic and everyone that I saw wore a big smile on their face, but non bigger than mine.

Jason Wilson

8 de sep. de 2015

The thought of buying a car from a dealer makes me uncomfortable, I guess I've had too many bad experiences in the past. I came to Lynwood Honda to buy a used car, everyone was friendly and helpful and there was no pressure (except the pressure to find the right car at the right price). My wife and I took our time, test drove many cars, hummed and hawed, and even left the dealership to think about what we wanted to do. We came back three days later and picked up right where we left off. Marcus helped us every step of the way, responded to voicemails, emails and even texts We had most of the details figured out before we came back. In the end, we found the right car that suited our needs at a great price. Keith, the pre-owned sales manager came out and talked with us and gave us the best price in 1 shot, no exhausting back and forth negotiating like other dealerships. And we even breezed through finance. I would recommend Lynwood Honda to anyone buying a new or used car, I'll definitely be coming back when it's time to buy again.~Jason Wilson

khuton

2 de sep. de 2015

We decided to look into the Costco Auto purchase program and Honda Lynnwood came up as a participant. Since we just sold our Honda Ridgeline, we thought why not look at a 4 door Honda. We needed to scale down from a car, a truck and a scooter to a car and a scooter.Di at Lynnwood Honda was very nice to deal with. And with the program from Costco there is no dickering or hard sell from the dealership. This is something both my husband and I hate (and I am the daughter of an office furniture salesman).Our car had everything we were looking for and the dealership even gave us a reasonable trade in price for our BMW Z3 (so sad to have to give it us!).Timing was fast and they had us driving away in a couple of days with the car we wanted, in the color we wanted.Run, don't walk to Lynnwood Honda. And if you are a Costco member, all the better!!!

jl88451

28 de ago. de 2015

I visited Lynnwood Honda on 8/6/15 looking for a new car because my 96 Honda prelude was finally starting to nickel and dime me. I was just looking at this point. Dealer Steve Deerhing approached me and spent the whole afternoon with me. We test drove a 2015 CRV nice car but it wasn't going work for me. So we went back on the lot and I found A used 2011 Suburu Outback. We took it for a test drive and went inside to talk. Needless to say I walked away with a new car. It was a very happy experience.

ccz13

16 de ago. de 2015

Ordered a new car over the phone with Beth Daniels. She kept me up to date on when the car would arrive and be ready for pick up. Beth and the dealership delivered on everything they promised. I was very happy with the entire experience.

KonaCoffee

30 de jul. de 2015

Buying my new CR V yesterday was really a great experience.I had a wonderful sales person who took me on a test drive and introduced the basics of the car.Next he gave me time to consider what color I wanted.Once I decided on the color, everything went smoothly from financing to driving the car off the lot with more practice and guidance from David L. The cream on the experience was working with Joe, David L, A. in finance, and lastly being rescued today after I made a phone call to Lynnwood Honda.I got in the car and could not turn it on and had a panic attack. After calling Lynnwood Honda, they tranferred me to Steve Deehring, who actually came to my house and taught me how to start my car the proper way. This is service. I highly recommend Lynnwood Honda and the wonderful employees that they have. Thanks for everything.

RedCarGuy

29 de jul. de 2015

I dropped in to buy a battery for a friends car, and left (a day later) in a new Accord coupe! Sales rep Tom Park and sales manager Gabe Moreno were both friendly, fun to deal with, and professional in their interactions with me. I would definitely recommend this dealership!

Sterry4

26 de jul. de 2015

Purchasing a car at Lynnwood Honda was a good experience. As a first time buyer, I learned a lot of different details to help me with insurance, payments, etc...

C & A from Spokane

24 de jul. de 2015

My wife and I recently purchased a 2015 Honda Accord Hybrid from Lynnwood Honda, living in Spokane we were not sure how the process would play out. Working with Tom Park was a very comfortable and easy experience. All the details of the transaction were handled over the phone, Tom was very accomodating both on the phone and in person. We rented a car to drive over the weekend we purchased and Tom helped us by picking us up at the rental car return location. It was worth the drive as they had the model and color we were looking for. Tom answered all of our questions and was very patient and thorough in explaining the technology to us. We would definitely return to Lynnwood Honda and recommend them to anyone looking for a great car buying experience!

seattlenerd

17 de jul. de 2015

I have two Hondas, a bit long in tooth, which continue to work.I take them to periodic service at Lynnwood Honda, and it's *always* a delight to work with them. They're timely, they have a useful shuttle service, there are no surprised, they actually contact you when something comes up.I really can't imagine getting better service.Very Strongly Recommended.

S R Harriss

9 de jun. de 2015

I was referred to Mark Baker at Lynnwood Honda by 2 people that I respect greatly, so I called and met him at the dealership. It was honestly a very pleasant experience and when I mentioned that I would like to think about the price and the total commitment, I experienced no pressure and was allowed to have my own time to think and respond. That meant a lot to me as I have always felt pressure every time I visited a car lot. It made it easy for me to make the commitment to purchase and come back today to finalize the purchase.

Jakob. P

8 de jun. de 2015

I just purchased a 2015 civic si from Tom Park at lynwood Honda . Tom made the test drive and getting a good price a great experience . I have been enjoying showing off my new car to friends and family and they love it . thank you Tom Park for a great first time car buyer experience

Accord15

26 de may. de 2015

Everyone we met here, from greeters to salesperson to finance guy was friendly and helpful.

jes

25 de may. de 2015

I would go directly to Jennifer if I wanted to buy another car. Without question, She was supportive, helpful and knowledgeable. Jennifer - you couldn't have done better. Thanks.

Jim_V

24 de may. de 2015

I rarely write reviews as rating an individual or business on its ability to perform a function is a requirement of providing a quality experience for the consumer and that is what promotes future business. In this instance, I am going to make an exception. Mark Baker for Lynnwood Honda is an exceptional person, his knowledge of the Honda product lines is far beyond capable it is more in the realm of unbelievable. There was no question that he could not answer without hesitation when asked. His unique sales style was both reassuring that car salesman arent all vultures and comforting as he made me feel as if my best interest in the vehicle of my choosing was more important than trying to sell me something that was more than I needed. He took the time to understand my requirements and explained the differences in the various options making sure I was both informed of these differences and was truly satisfied with my decisions. Mark's commitment to excellence and quality is an inspiration, his dedication to quality beyond reproach he is truly a throwback to the days when customer satisfaction trumped numbers, quotas and the bottom dollar. If you are in the market for a new vehicle there is no one i would recommend as highly as Mark Baker.

marleels79

19 de may. de 2015

We were very pleased buying our vehicle here. All associates were kind and fair. "D" was helpful, yet not pushy. We would definitely purchase here again.

Linda M

18 de may. de 2015

I knew I wanted a Honda Accord after reading various reviews online, and I knew what I wanted to pay. I took a test drive with Joe Burgos. I told him what I wanted in a car. He answered all my questions and didn't push me to buy right then. When I went back to buy the car, I told him what I wanted to pay and he wrote up the deal without trying to get me to pay more or saying "I have to go talk to my manager." I was in and out of the dealership in three hours. Love my new maroon Accord! Especially like the backup camera (I have a number of negative experiences backing up) and the color, which I'll be able to find more easily in a parking lot.

Clyde

14 de may. de 2015

Buying a car from Mark Baker could not have been a more pleasant experience. There was never any pressure. He patiently answered all of our questions. Mark was out of the state the day we were to pick the car up but he called to make sure that everything was correct and what we expected. Mark then made an appointment with us to connect our phones to the car's audio system, preset our favorite radio stations and answer our many questions. We would recommend Mark Baker and Lynnwood Honda to anyone wishing to purchase a car.Joyce and Ray Devier

nyles777

11 de may. de 2015

As positive of an experience as you could possibly expect. Jordan Barnes was very professional, knowledgeable, and did not try to "upsell" anything. He was also very respectful of our time spent with him. Lastly, he followed up timely on outstanding "asks" after the sale.I had an equally pleasant experience with Gabriel Moreno (Gabe). As the new car manager, I was impressed with the way he "rounded" on me and was very customer centric. I searched the internet and found the best price within 100 miles at Lynwood.I drove over two hours to buy a car from them and did not regret it!I highly recommend Lynnwood Honda.

goat206

8 de may. de 2015

Mark Baker was very easy to work with. He prioritized my needs and helped provide an extremely fair price on a brand new Accord Sport model. I didnt feel any pressure at all consulting with him, and he always made sure to provide clarity on any confusion. He pointed out different options from a finance perspective, and advised on which route I should take given my financial circumstances. He didnt seem like a salesman, he was more like a salesfriend. I highly recommend scheduling an appointment with Mark if you are in the market for a vehicle. Aside from the customer service experience, the car itself is phenomenal. The quality of my Accord is equivalent to a luxury vehicle. The leather seats feel like they came from the best pigskin raised from the finest farmers. While the vehicle itself already came tinted! Thank you again Lynnwood Honda for the pleasant visit and well be in contact for future business.

John Melgard

3 de may. de 2015

We don't buy many cars, so our interactions with car sales people are infrequent. I've talked to friends who curse under their breath about the car buying experience, but they obviously didn't go to Lynnwood Honda! D was the antithesis of the stereotypical car sales person, no pressure and very knowledgeable. Thanks, D!

oneillpa

1 de may. de 2015

Whoop. Whoop new jetta. Thanks Jen and vic for the new car. I am stoked. Thanks for putting up with the oregon resident stuff. Yeah

pjbird

30 de abr. de 2015

No need to shop around at several dealerships when buying a Honda. Have always had pleasant service experiences here and just recently bought a new Honda Civic. Salesman, D. McDonald, was super to work with, gave us a fair amount for a trade-in and good price on our new car.

AricC

18 de abr. de 2015

Had an excellent experienced at lynnwood Honda after a "pressured" experience elsewhere... The staff was friendly and courteous. We test drove a car, but didn't buy for several weeks. During that interval, we were not hassled by the staff. They let us make a decision in our own time. We also worked with two salespersons, but never noticed any competitive or cutthroat attitudes. The sales staff all seemed to be working on the same team, which is not the norm when it comes to car dealerships. Excellent work. We will definitely be returning when it comes time to purchase again!

kellycudworth

14 de abr. de 2015

I worked with Mark to help work a deal to trade in a Toyota for something more practical. His professionalism and more importantly he's appreciation for my time and busy schedule allowed me to show up at the dealership with most of the paper work complete and all we had to do was discuss the package options. I really appreciated his transparency and options to allow me to pick the best deal and car for my needs. I love the car and excited to now be a Honda customer.

Kidder

14 de abr. de 2015

This is the second time I've bought a new car from Lynwood Honda. Both times have been a great experience with the best customer service. When I came in this time around, I knew pretty much exactly what car I wanted. I test-drove it right away and we were about to start on the paperwork, when I noticed another car that I hadn't seen before. I asked if I could do a Hybrid instead, Jennifer didn't miss a beat and asked if I wanted to test-drive that one as well. She was very helpful and kind. Not once did I feel I was being pressured into making a decision. Financing was also very helpful and flexible, after working the numbers a few times I was able to drive home with a new 2015 Hybrid Accord, while still paying within the range I wanted. This was the second time I've worked with Lawrence, he too was very helpful and has a great personality. Thank you Lynnwood Honda for making the experience of buying a new car so wonderful!

Edsel M.

14 de abr. de 2015

I helped my Mom look for a new car all day Saturday. We visited several dealerships and test drove several vehicles. In the end, we were referred to Lynwood Honda by a good friend of mine who suggested we talk to Mark Baker.When we got there, Mark was very friendly and courteous. Before we looked at cars, he sat us down to figure out what type of vehicle would best fit my Mom's needs. Originally, she was interested in a Honda Pilot or an Odyssey, but after speaking with Mark she decided a CRV was a better fit.While we signed documents, Mark even personalized the vehicle for my Mom; setting up her phone, home address in the navigation and presetting her favorite radio stations. He even had us come back the next day to finish going over the vehicle details and features!We would recommend Lynnwood Honda, and specifically Mark Baker to anyone!

session3724

25 de mar. de 2015

We purchased a pre-owned vehicle on 3-7-2015. We had a good experience and would recommend this dealership to individuals looking for a Honda. Ask for D. MacDonald, no gimmicks or high pressure from this guy. We were happy he listened to our asks and got us out of there with our new vehicle as quickly as possible.

robertjeffers

22 de mar. de 2015

Dee made us comfortable. He accomodated our need to have a Toyota dealer do a pre-sale inspection of the 2009 Toyota Camry Hybrid we bought from him on the 17th of March. No BS, a very humble and real person. I would recommend him to my friends as someone they could trust. Bob Jeffers

Randy O

18 de mar. de 2015

The sales manager, Gabe Moreno, and the rest of the staff at Lynnwood Honda impressed me so much on my first car purchase here years ago, that I kept coming back and recently purchased my 7th car from this dealer. I've done the comparisons, talked to many dealers/salesmen over the years, and no one compares to this place. They are all super friendly and easy to work with but the bottom line is this place always offers me the best price and deals on cars.I've referred other people here and they all agree this place is awesome. If you're in the market for a car, trust me, give these guys a shot and you'll see why I love this place so much.

Michelle R.

17 de mar. de 2015

Today I had the pleasure of working with Glenn Dubin. I've worked with him before but today was extra special. I had booked my basic service (oil change, tire rotation etc) online for 2 of my 3 Hondas and showed up at the right time...unfortunately I was a week early! I am normally a detail oriented person but I really messed this one up and there was no way I could make the "real" appointment the next week. Glenn took it all in stride and was actually able to squeeze both vehicles in the service schedule today. I cannot thank him enough, especially since he absolutely did not make me feel foolish. I've been coming to Lynnwood Honda exclusively for 6 years and today reminded me of why.

Rohit Raj

10 de mar. de 2015

I recently shifted to US with two kids and parent. I was looking for minivan and I was almost decided for Honda. Since in US vehicle price varies from dealer to dealer and many other factors. I contacted almost all Honda dealers in Seattle area and finally I met with Tom :). Tom helped me to select right Model and color with optimal set of accessories. Since I was having fair idea of price after discussing with others so I feel I got good deal also. Overall my experience wit Tom and Lynwood Honda was Great!!! Certainly I will recommend Tom for his job!!!

npratt

28 de feb. de 2015

The environment was so relaxed and laid back! Each of the staff members were friendly and genuine. No pressure to complete a sale. Jennifer listened to exactly what I wanted and worked things to make it happen. Very accommodating as far as finances and working with my budget. No bogus sales pitches, which was very much appreciated. Overall, a great experience. They have earned my business and my referrals for future customers!!!

Javier

25 de feb. de 2015

We highly recommend lynnwood honda. They gave us a great deal on the vehicle that We wanted since the beginning. Great service with the salesman Bob labor, my man in the finance department Arion Thompson and also the managers Tom and Gabriel. They were all very professional and treated us with respect and provided us with exceptional customer service.

Cflyon

21 de feb. de 2015

We had the pleasure of working with Lars Coleman who helped us find a replacement vehicle for my wife's Honda that was totaled in a hit and run accident. While we knew what we were looking for Lars took the time with us to test drive other vehicles that we wanted to compare against the vehicle we wanted. He even took is out to coffee during one of the test drives.There was no pressure whatsoever he just wanted to make sure we got the vehicle we really wanted. Best car purchase experience ever! Everyone at the dealership was a joy to work with, polite and genuinely interested is making sure our experience purchasing a car at Lynnwood Honda was a good one. We recommend Lars without hesitation and the dealership!

Kallis

18 de feb. de 2015

Pricing was the best when compared to other dealers. Lars was very kind enough to help me through the purchase. All the other staffs were great too. Shane Patrick was very helpful as well and he was helping me during the absence of Lars, so they made sure the customer experience is smooth.Anytime I will highly recommend Lynwood Honda and their customer friendly staffs.

policejudge

9 de feb. de 2015

I purchased a 2015 hybrid touring car from Mark Baker,the experience was first rate. Mark had an answer for all my questions and knows the product inside out. He was able to provide answers to questions that other dealers could not. I am learning new things about this car every day and call Mark often,he is always helpful. If you are in the market for another car I suggest you contact him.

Seugnet

8 de feb. de 2015

Worthy of your reputation !!! Great experience. Treated with respect, excellent service and solid advise. Will recommend to all ladies who are buying a vehicle alone.

Karen

6 de feb. de 2015

"D" was great to work with. Great guy! We will refer him to our friends and family.We had a great experience at Lynnwood Honda.

marco

4 de feb. de 2015

i'v bought Honda accord , and i had a very good experience at Lynwood Honda and Bobby Labor was the best , thank you -marco a. poshar

tomal007

1 de feb. de 2015

I met with Bob Labor at Lynnwood Honda after going to several other places. I was about to be taken for a ride at Harris Ford and they were advertising a car in the local paper and online for $16,200.00 and I never saw that ad and the three guys I met with at Harris Ford, completely lied to me and told me their best and final offer was $23,500 for a vehicle that had 60k miles and was a Saab SUV. I found out while on my test drive about the ad in the paper and online for the exact car I was driving and I confronted them and they panicked and started acting like they had no idea about that. So it was after this terrible encounter with Harris Ford that I met Bob Labor at Lynnwood Honda. Bob is a very nice man and what you immediately feel from the beginning is a hard working Honda representative who is not high pressure, yet gave me confidence from the beginning that he would do right by me, the customer. In walking around the Lynwood Honda grounds, Bob was educational about the types of vehicles I was looking for and he never made me feel rushed to do something I didn't want to do. He would have test driven 10 different vehicles had I wanted to but I decided to test a Honda CRV and Pilot. Every time we passed another Honda employee, they were all very friendly and you could tell they all respected the man the call Bobby Labor.Once I decided on the CRV, they sales finance guys were not doing a bunch of running back and forth and they were not whispering or giving me any conflicting statements. The buying process was made easy and by the time I actually sat down to sign papers, I wasn't so worried about Bob making a hard earned dollar so there was very little negotiating as they showed me their true invoice pricing and went $600 above that. I hope Bob and his crew make some other money from incentives because whatever Bob received as commission for that, he more than earned and I was a proud new owner of a beautiful 2015 Honda CRV. It didn't stop here however, Bob followed up with me 3-4 times over the next several weeks to make sure we loved our new car. When our license plates came in, I stopped by there after work to pick them up. Bob had a family of 4 at his desk making another sale and as soon as he saw me, he kindly asked his customers to hang tight for a minute and came and shook my hand and said hello. When he found out why I was there, and that I had been waiting for a lot attendant to come over and put on my license plates, he went and grabbed a power drill and in his nice work clothes, went outside in the rain and put on both license plates for me so I didnt have to wait any longer. I could not have been more happy with Bob Labor and would recommend him to anyone going to purchase a car. He is not a young kid, but rather an established salesman with many years under his belt and I will say it again, a good man with pure professionalism and integrity.

Olivia P.

28 de ene. de 2015

Lynnwood Honda and salesperson Mark Baker have finally changed my view of car dealerships and salespeople o a very positive one. Mark had a no-pressure way of allowing me to shop for a car at my own pace, answering all of my many questions with patience. He walked me around the cars to help me inspect them and made sure everything worked. He also got me a great price, KBB value on trade for my old car. Mark is very knowledgeable about all the Honda products and when I finally made my decision, he walked me through setting up all the electronics in my car. I am very picky and Mark made sure I was happy with my purchase. Marks excellent customer service doesnt end after you drive your car away, he contacted me later to make sure everything was ok an to see if I had any questions. As I could see from the large notebook of compliments from other happy customers, Mark is a great salesperson. I am very happy with my entire experience at Lynnwood Honda and will go back again, as well as recommend Mark to my friends and family!

KeliSD

21 de ene. de 2015

Car buying has never been a pleasant experience for me in the past, and I came into this not wanting to add another monthly payment to roster.....however that being said my experience at lynnwood Honda was nothing but positive. I was super worried about the price and whether the car would work out but D McDonald was so helpful! He was super great at working with me and trying to get me the monthly payment I could afford and when the key was lost he even went out of his way to try and get a spare from the previous owner! All in all I am confident that I can come back whenever I have questions or concerns!

HappyNewYear2015

30 de dic. de 2014

we were promised the car is with no accessories and when we showed up in person at the showroom we were told there are couple of accessories that cannot be taken off. So sorry and blah blah blah. This is a classic behavior of every Honda dealer in Puget Sound. Are they so well trained that trey should professionally lie to customers? Yes. A bunch of fraud salesmen.

aryan_dear

26 de dic. de 2014

We visited Lynnwood Honda Services for Cilajet application. Due to certain confusion, "all weather mats" were fitted in even before we had decided to buy them. When we brought this to their attention, instead of removing these mats, they gifted them to us as Christmas gifts. Earlier, we had a wonderful car buying experience with Lynwood Honda Sales. Now, even Lynwood Services has provided wonderful customer experience.

Jimbo

17 de dic. de 2014

From the moment we stepped on the lot, Lynnwood Honda felt different. Sales rep Tom Park provided outstanding service. He was friendly and accommodating but not pushy. He listened and answered our questions. We felt very comfortable throughout the process and took home exactly the vehicle we wanted. Highly recommend Lynnwood Honda to anyone seeking a positive buying experience.

max.lathrop

13 de dic. de 2014

This was our first experience with Lynwood Honda, and we selected this dealership based on research from Consumer Reports. Once we decided on a model we were promptly contacted by Paul Ligman - Lynwood Honda, they were the first dealership to respond. Paul was extremely helpful on the phone, answered our questions and set up an appointment for us to meet, and also contacted us the day before to reassure us everything was set up and he would insure we would get the best deal. Paul was true to his word, did a great job explaining everything, the rest of the team was very courteous and helpful. Comparing this to other experiences we've had in both California and Washington, Paul and Lynwood Honda have been the best. Thanks for a beautiful car and a great sales experience, I will be sure to tell all my friends to go there and ask for Paul!

Donna Philp

4 de dic. de 2014

When I called Lynnwood Honda, Paul Ligman listened to me and understood what I needed. Upon arrival at Lynnwood Honda, the sale took under an hour, because Paul was incredibly helpful, easygoing and honest. I got exactly what I went in there to buy!Paul Ligman of Lynnwood Honda has made me a customer. I highly recommend Paul to anyone looking for a Honda.

dharris52

6 de oct. de 2014

One of the main reasons that we buy our cars at Lynnwood Honda is Glenn Dubin. He has been our Service Advisor for over ten years. He provides thoughtful guidance on the repairs that our four Hondas have needed. Glenn also gives us a "heads up" as to service that we should start budgeting for in the future.I wouldn't think of taking our cars to anyone else!

Yolaservello

26 de sep. de 2014

I worked with Rick and Bobby, They were both extremely friendly and very helpful. I was able to put down a deposit on a new car that was on its way in. There was not very much pressure to buy, but they were eager to work with us. I'll say though, it was very tough to work a deal there was reportedly very little margin on the car I wanted. In the end though I feel I got a fair price and it was a very easy process with no pressure in the F&I office.

BrentScott

9 de sep. de 2014

Demereay McDonald listened well to what I wanted, offered choices, then GAVE ME SPACE to make up my mind without pressure. He was courteous and respectful. Professional yet personal: I didn't feel like just another number to "D". I am very pleased with the 2006 Civic I bought, and the process was fun, relaxed, yet efficient. I recommend "D" very highly...an excellent person to work with if you don't want the run around or pressure. And he kindly allowed me to ask questions about the dashboard features a month after I bought the car.The detailing on the car was wonderful - it feels and looks like a brand new car.The back room person who ran the numbers and took my credit card did NOT pressure me with add-on's, which I much appreciated.

sookinsin.hymno

6 de sep. de 2014

Tried to find a very specific make and model of Honda Civic which was not available at any dealership in the greater Seattle area. Mark went the extra mile to track down how to obtain this car and, after a few months, we finally got it. Wife (especially) was thrilled to get the exact color with options that she wanted!

txp123030

3 de sep. de 2014

I am a first time leaser/buyer and working with Mark Baker was really a smooth one. All my (FirstTimer's) questions were dealt with ease and patience.These guys really take good care of their customers and get you the best possible deal. My experience has really been a nice one.

hjcouweleers

25 de ago. de 2014

Working with Mark Baker at Lynnwood Honda was an excellent experience. As a first time buyer/leaser, I was a little hesitant and nervous about the whole process but Mark guided us through it with ease. He was able to find a great lease deal for our 2014 Honda CRV and helped us really understand all the fine print. From the test drive to signing the papers, Mark walked us through every step of the way in a manner that made us feel very relaxed and comfortable with him. It almost felt as if a friend, an extremely knowledgeable friend, was helping us buy a car. He even shared his coveted double stuffed oreos with us :)

HondaBuyer98

18 de ago. de 2014

After my car was totaled I was on the hunt for a replacement in short order. The folks at Lynnwood Honda were great. They were patient with all my questions and my thorough inspection of the used vehicle I was interested in. They made it easy to get an independent inspection and treated me respectfully during a pretty stressful time. The salesperson I worked with was Jordan Barnes and I'd work with him again in a heart beat. There was no pressure and he was flexible about working around my schedule. What I really appreciated was that, when he didn't know an answer, he admitted it and and then followed up with a complete explanation once he had done the research. I am very pleased with my "new" used car and expect we'll have many years together, Check out Lynnwood Honda and be sure to ask for Jordan.

JDNick

15 de ago. de 2014

My August 2014 car buying experience was stellar. The phrase "it was a pleasure doing business" would be an understatement.This is my second Honda purchased from Lynnwood Honda. I also have servicing done here as well.Mark was very pleasant, informative and responsive to questions. He went out of his way to hold the car I was interested in until I could get there in the afternoon. I never felt pressured or put into one of those "what will it take to make you happy" kind of sales traps. Not at all. In the end, the deal was fair. The paperwork and closing was fast and efficient.Love "new used" CR-V. Hope they sell my old one to someone who will love it just as much as I did.Finally, Lynnwood Honda has many repeat customers and referrals. It's easy to see why.

Mrsadams1065

1 de ago. de 2014

We bought our 2014 Honda Odyssey at Lynnwood Honda with Mark Baker. Mark is very friendly, kind, knowledgeable, and helpful. He worked hard to find an an Odyssey in the exact interior and exterior colors we wanted. He called us every week with an update on the arrival of our new van. He spent several hours with us the day we brought our new van home. He carefully explained the paperwork and spent time educating us on all of the technical features of our vehicle. I would be happy to buy another car from Mark in the future!

carshopper!

29 de jul. de 2014

I went to Lynwood Honda on a rainy day. No salesmen offered assistance while I walked the lot in the rain. In addition, once inside the building nobody offered to help despite there were only a few customers around. I finally found a salesman to assist who was average. I came back to Lynwood Honda a few months later (this time nice weather) and again no salesperson offered assistance. After asking for assistance the salesman who finally helped appeared incompetent. He explained how he forgot which car he was in the middle of viewing and left the car running with the doors open in the middle of the lot. He also didn't seem sure when asked basic questions about the make and models of the cars.

bfb7629

24 de jun. de 2014

I recently purchased a pre-owned Mazda CX9 from D at Lynnwood Honda. D and the entire staff were courteous and very helpful. During the walkaround of the vehicle we identified a small dent in the plastic of the front bumper, after pointing it out the dealership committed to fixing it and it was corrected within the hour. I felt very little pressure to "buy" and actually left to test drive another vehicle on the day I purchased the Mazda. Overall I had a great experience and would buy again from Lynnwood Honda.

rainy315

24 de jun. de 2014

I called in, asked for what I needed, and Tracy was able to provide. She worked to get me what I needed, and the whole process was very quick and easy. Also, Gabe, the floor manager, worked in tandem with Tracy to make it happen for me to walk out of the floor with a smile on my face.They are attentive to your needs and will work with you to give you the best deal possible.Thanks Lynnwood Honda!

missymbell

22 de jun. de 2014

Working with Mark Baker to purchase my new Civic Honda was a pleasure! Mark is not a "pushy" car salesman, he's very professional, thorough with his explanations and makes sure the car he sells you IS the car you want! If you're looking for a new Honda, call Lynnwood Honda and ask for Mark Baker!

worrellw

21 de jun. de 2014

I went to Lynnwood Honda with a friend to purchase a new car after an accident and was pleased by the overall experience. The staff was not only friendly, but very accommodating to our exact needs. We tried out many different models, talked about total price, add-ons, warranties, and ended up with a beautiful new Civic. I particularly appreciated the bartering, as this was a purchase following an accident and we did not want to finance. I had been to Lynnwood Honda for vehicle maintenance previously and have am very happy with both visits!

djitea

14 de jun. de 2014

D was great to work with. Since I already knew exactly what car I wanted, he went out of his way to answer my questions, show me features of the car, and make the process fast and enjoyable. And of course, he got me a great deal! I'd certainly recommend him and Lynnwood Honda.

gonzja00

13 de jun. de 2014

Last month, I purchased a 2014 Honda CRV at Lynnwood Honda. Tracy was the sales associate who helped me with buying the car. Not only that, she went above and beyond what was asked of her. She even stayed until after closing to make sure I was comfortable with all the features of my new car. She even showed me how to work the new settings of the car including connecting to my smartphone. She was extremely patient with me since I am not technically savy. I didn't feel rushed but was able to take all the time I needed in both buying my new car and handling all the new bells and whistles the car came with considering my last Honda CRV was 16 years old.If people ask for recommendations with servicing my Honda or buying one, I always recommend Lynnwood Honda.

pamnagel66

13 de jun. de 2014

I love driving new cars and Ric Fonceca at Lynnwood Honda makes it so easy I even trade in before my lease is over. I went in for an oil change and left with a brand new 2014 Accord. Rich red color and drives like a dream. I think it's my favorite Honda yet and I've been driving Hondas since 1983 with most of them bought at Lynnwood Honda. Shopping at Lynnwood Honda with Ric to make it so easy makes car shopping an easy and enjoyable experience and that's not a typical description of car shopping! Each person I work with at Lynnwood Honda is friendly, professional and helpful. My daughter just bought a Honda from Ric at Lynnwood and she's happy, too. Go buy a car! It's easy. It only took 2 hours and I was out of there in my brand new Accord EX.....Pam Nagel

BrendaY

12 de jun. de 2014

I had called around to several dealers to get the best price on a new Honda Ridgeline; however, many of the dealers tried to add in extra fees or make up reasons why the price was higher than I knew it needed to be. When I spoke with "D" he immediately cut to the chase and gave me the lowest price of all the dealers I had spoken to. He wasn't playing games or using manipulative tactics. He was very friendly, well informed about the different Ridgeline models, very responsive to my requests (he would call or e-mail me back with answers within 10-20 minutes), and seemed genuinely interested in helping me find the right vehicle to meet my needs and in getting me the best deal he could offer. I highly recommend 'D' to anyone who is looking for a positive car-buying experience!

jullienjrt83

10 de jun. de 2014

I would like to say this is the 2nd Honda I have gotten from Lynnwood Honda. My first was a 2006 Honda Pilot. I live in Marysville, WA and decided to give the brand new Honda Dealership in Marysville WA the first chance despite negative experiences from my friends. All in all they were right. I was their for over 8 hours and left with no car. They did go over everything about the car including pairing my phone with the car. ( I got the same experience from Toyota). But its very clear they have a long way to go. I will not recommend that dealership to no one including my dog. At Lynnwood Honda had had spoken with "D" weeks before I got the honda accord their. He was very friendly and straight forward. The price of the car was right, just a little bit of negotiation with the trade. Their first offer of 300 was insulting! They would have been better of saying nothing. A wrecking will you give more than that for a running car. Anyhow I was happy with the sales part. Notice their was no part on "D" showing any bit about the inside or special features as Honda of Marysville did so well on. Now I will say this the car was washed and had a full tank. That's my expectation with a new car. The finance part gets more interesting. At the point they were in a hurry. "D" had to leave before 4pm and it was 3:50 pm. I told "D" I would go to the bank to get the deposit and lunch. My brother had accompanied me through this whole experience. "D" said don't worry about it the finance guy is ready for you. I filled out the paper work and my brother and I left the dealership. 12 minutes later the finance gentleman ( i forgot his name) said we need to pay the down payment of 2500 dollars. How do you let someone leave with no down payment? RED FLAG! I gave him the benefit of the doubt. So we came back to the dealership. I explained i don't think my credit/ debit card would work because of the high amount, that's why i wanted to go to the bank, because i wanted to have cash on hand. LISTEN TO THE CUSTOMER. He said it should work. Even they lady at the desk said it most likely not to work. LISTEN TO YOUR OWN CO-WORKER AT THE DEALERSHIP! Anyhow he ran my credit card and it didn't work for my debit or credit cards. People have protection on their cards for a reason. My bank has that way to protect me.Because they want my business and they are seeking my best interest. I guess Lynnwood Honda doesn't care about that. Fortunately my brother had his credit cards, and even his didn't work on the first time on a card with no balance.He second card worked. Otherwise i would have to leave and make another trip back to the dealership. This IS SLOPPY BUSINESS! IT'S 2014, LISTEN TO THE CUSTOMER. This was a waste of our time. MY TIME IS MONEY, who is going to reimburse me for that! Oh by the way "D" was still their helping another customer. I call it like I see it. Next customer. I normally buy Toyota's because, one man named Hung Pham is the best on the Planet Period! But he changed his career and no longer works for Toyota. He teach this dealership how its done! Because I think no one their has it down. Their is a reason why i bought 2 Toyota cars after the Honda Pilot. He really cared about my experience. He called me days after i bought my Toyota's, and the months and then on my Birthday to ensure my product was working well. Not a text, not an email, but a Human Voice. Please learn from that. That's how you win customers! That's why they come back. I did receive a phone call from some survey team, (Not affiliated with the dealership) I voiced my concerns. I will call the General Manager also to ensure he knows what is going on.

tifts

9 de jun. de 2014

Wanted to return to Honda for value dependability and style. Came out of an A4 that was constantly needing repairs. Shopping for Honda Accords this is why Rick and Lynnwood Honda earned my business. Great first impression friendly and genuine interaction. Asked me questions to determine my needs, timing and what vehicle would be the best fit for me. Loyal to the accord we reviewed models. For the features and benefits I decided on the Accord Sport. Partnering with his sales manager I was given a price. I felt the price was fair but I wanted to trade in my vehicle. Talking with the team we agreed on a great trade in value for my vehicle expeditng the process. Doing my homework in advance and as we were making the deal I discovered that Lynnwood Honda's price was the best price in the market.Just as important was working with Rick made me feel valued. Upon delivery of the vehicle he took me through the car showing me all the great features it had. I think he was just as excited as I was to show all the tech options. I would reccomend Rick Fonceca to anyone shopping for a new or used vehicle. Again a great experience working with him.David TiftStanwood Wa.

Mentzos

3 de jun. de 2014

We visited Lynnwood Honda on Saturday, May 31, to help a friend buy a new Honda Fit. This was her first new car purchase, and she was understandably nervous about this experience. My husband had called Eric Nelson and explained that our friend is a young woman, college-educated, had done her research and wanted a Honda Fit. She didn't want her to be bullied or pressured. Eric made an appointment for us, including her boyfriend, with Beth Daniels. Beth was very kind and professional. We all relaxed and enjoyed a fun and exciting visit buying the car. We were extremely satisfied with our experience at Lynnwwod Honda and have already told other friends about Beth and the great experience we had at Lynnwood Honda.

arababse

30 de may. de 2014

I had a very pleasant sales experience at Lynnwood Honda. The sales team are not at all aggressive. Mark Baker was great - he took time to explain all the details of the car and the contract, and did not rush me to make a decision. I highly recommend Lynnwood Honda if you prefer a low pressure experience.

TomBurley

9 de may. de 2014

Just bought another car from Lynnwood Honda. This is the fourth we have purchased from this dealership. This car was for our youngest son who now needs a car. We love the Honda product because of its reliability and the long history of good service we have received from Lynnwood Honda.Our most recent purchase was a used car. When I came in to purchase the salesman, Mark Baker, said he wanted to make sure the air conditioning was working perfectly before we drove off with the car. Lynnwood Honda diagnosed the problem, an AC relay switch, and repaired promptly. Josh Makmevik was not the service person assigned to our car but when I called to inform them I was coming in to pick it up, he went out of his way to confirm the car was ready, to let me know where I would find the keys and to tell me where the car was parked. I was impressed with his obvious commitment to fabulous customer service.

sbnors

4 de may. de 2014

The staff at Lynnwood Honda were so helpful as we worked through the process of buying a used vehicle. We were given great advice and information about certified vehicles by Oscar Rodriguez in the service department. He helped us understand the pros and cons and directed us to some great options. Tracy Robbins worked with us in narrowing down our choices and then was so accommodating as we made our purchase. We never felt manipulated or pushed. She did a wonderful job of advocating for us and taking care of us all along the way. We definitely recommend Lynnwood Honda--it is an overwhelming thing to purchase a new/used car but they made it a great experience.

BarryPardue

4 de may. de 2014

It had been a long day of car shopping without success. I had decided to make Lynnwood Honda my final stop of the day. I was met at the door by our salesman, John Chung. John helped us find that perfect car at the price I was looking to spend. No pressure just good customer service. Our whole experience with Lynnwood Honda was good but John Chung made it a really great buying experience.

Lurch427

21 de abr. de 2014

Mark is an extremely considerate salesman. He takes into account a person budget and vehicle needs. I never felt any pressure to consider something outside my criteria. He always mentions helpful tips about the vehicle Im considering for purchase. I've purchased two vehicles from Lynnwood Honda and am pleased with my experiences from them as whole.

goofer

18 de abr. de 2014

I am new to the Edmonds area and when I needed my 2010 Pilot and 2006 Accord serviced, I naturally went to my local Honda dealer. I have been very pleased with the service. Recently I decided to buy myself a present and a new Accord EX-L was just the gift. It made sense that I give Lynnwood Honda a shot since their service has been outstanding and my experience with them has been pleasant. My sales rep was Lars Coleman. He is young, hungry, and enthusiastic about being a knowledgeable successful car salesman. He was great.....very nice to see a young man enthusiastic about starting a new career. The transaction was easy since I knew an Accord was for me. Gabe Moreno was the manager that blessed the deal and also advised me on the great financing package ( .9% for 60 months). He also gave me a very generous trade in allowance on the 2006 Accord plus a nice discount on MSRP for the 2014 Accord EX-L. When the time comes for me to trade in the 2010 Pilot , I already have my Lynnwood Honda team in place.i am new to the Edmonds area

wallywalter

17 de abr. de 2014

I had purchased 5 Hondas in the last 8 years from another Puget Sound area dealer, but this most recent experience with Mark Baker/Lynnwood Honda was by far the best. We quickly agreed to a fair price for a new CRV over the phone, then all the paperwork details were arranged before I arrived at the dealership. I signed documents within 5 minutes of arriving and the deal was completed. This was all possible because Mark listened to what was important to me in the purchasing experience and he made sure it happened. I will be buying my next 5 Hondas from Mark/Lynnwood Honda.

Abby_Matney

16 de abr. de 2014

I walked onto the dealership and with-in a few minutes of telling Lawernce what we were looking for, he took us to exactly what we were asking for. He didn't try to get us into anything that was less than exactly what we wanted.The car we wanted hadn't even gone through the amazing Honda inspection so Lawrence set us up with an loaner while the car was worked on and detailed. He took extreme care in making sure our used car was in top shape before we drove it off the lot. There was not one moment that I felt we weren't getting the absolute best - top of the line care. It is now three months later and we are still completely happy with the car. I can honestly say I have never had such a good car buying experience! Lawernce keeps it light and genuinely cares about what you are interested in. Warning: you might find yourself wanting to invite him over for dinner by the time you are done :)

nyorioka

11 de abr. de 2014

My husband and I decided it was time replace our old Acura with a Honda CR-V. Since we hate dickering with car salesmen, we also decided to buy our new vehicle through the Costco Auto Program. Costco referred us to Lynnwood Honda, where we met Mark Baker. Mark listened to our questions and concerns very patiently, before helping us choose exactly the right vehicle. He then showed us the Costco price list. There was no game-playing or pressure to buy expensive add-ons. We were presented with various options, but we were encouraged to make decisions based on our real needs. Mark was friendly and patient, as was the sales manager, Tom Dunning. The whole buying experience was very positive. We came home with a new CR-V EXL......and we have no buyers' remorse!

sgreen2014

9 de abr. de 2014

Tracy Robbins was one of the best sales person I have ever dealt with. I have bought and leased many vehicles in my life and communicated to Tracy upfront that I prefer to do everything via e-mail and/ext and Tracy went out of her way to make sure this happened. This is the first time I have bought a Honda and also the first time I bought a car on the West Coast and the experience was great. I would recommend Tracy to anyone in the market for a vehicle. She went over all the options in the vehicle and even assisted my wife with preprogramming all the setting in the vehicle before we left the dealership. Sure it took longer than I wanted to spend at a dealership on a Saturday, but it was worth it in the end. If the next vehicle I buy (which I am now considering getting rid of my Camry) is a Honda I would go back to Lynnwood Honda and deal directly with Tracy only. Their finance person was great as well. Took roughly 6 minutes to get all paperwork completed, however I did not have a trade in which I am sure would have been more of a hassle and take much longer. Great job Tracy and thank you very much. I would rate Tracy and Lynnwood Honda 5 stars at least on the purchase. We have only had the vehicle for 2 days, so we will see quality as the time passes on. I saw their commercial on TV while watching the Seattle Mariners.Scott from North Bend, WA

Dogol

29 de mar. de 2014

Thank you Danny Hook for all your help & patience assisting us purchase the 2014 Honda EXL! By all means, it was a great experience and we are enjoying our new vehicle.

AsianFemaleEngineer

22 de mar. de 2014

Go there with your husband, especially if you are an asian woman. Otherwise they will smile at you, bring a tool box pretending checking for you, and sell you a wheel unlock without any explanation yah, the only set matches to your wheel has to be custom ordered so the one you just bought wont work. But they want to make money from you since you walk into their door. When you return they will smile at you say oh you have the bolts that included in this set. Yah I still have to break the lock and, what about the wheel unlocks on other 3 wheels on my car? Thats what I encountered today. Yah, they had a nice attitude, brought a box tried every unlock pieces in the toolbox, then just wrote down whatever a part number feels like to be, collecting the money and You Go! It was not until I came back from the tire technician they smiled at me again: you have to special order and it takes two weeks. Why didnt they explain it to me in the first place? They still smile at you Got Ya. What if my car died on the road because of a flat tire? I dont have to say further more.This is not the traditional American customer service attitude. This is un-spoken discrimination to woman and non-Caucasian, a small percentage yet the discrimination is there.

martimo3333

15 de mar. de 2014

Mark Baker is the epitome of a car salesman. Mark is the perfect example of what every car salesman should be. Mark took the time to explain the vehicle features and the purchase process in detail. Allowing me to ask many MANY questions over the course of the 3 visits I had with him at the dealership. It is obvious that Mark has exceptional knowledge of the Honda CR-W EX-L and answered all of my questions with confidence - and didnt even mind if I asked the same questions more than once. Mark made my purchase of the Honda CR-V an easy decision, by treating me with respect and taking the time to make me feel like a valued customer. Marks choice to toss in personal aspects of life helped to make me feel at ease, talking about the Honda Company, how he personally owns Honda vehicles and even sharing about the 1981 Honda sitting in the show room. The very same Civic and year that I purchased my first Honda. Im very happy with my purchase and the exceptional customer service Mark provided.Thank you,Marti Montgomery

lajjana

11 de mar. de 2014

My son and I had a very pleasant experience buying a new car from Lynnwood Honda. Bob helped us find the right car for me. He was knowledgeable, treated us fairly, and was very honest in answering our questions. My son is very pleased with the car and the price. I don't think he was expecting to have it all go so smoothly!Both Martin and Glenn in the service department were very friendly and helpful as well. I do recommend Lynnwood Honda!Phrona Beeninga

T_Knapp

28 de feb. de 2014

This was the best experience I have ever had. We have purchased at least 10 plus cars over the last 25 years and this was, by far, the best experience. They were kind, friendly and gracious. I would highly recommend them to everyone.

SBrownHonda

28 de feb. de 2014

I traded in a used car and bought a new Honda Odyssey in under 2 hours, after an initial visit of about 15 minutes and a couple of emails regarding details on the buy and sell sides of the deal. I have bought new cars from Subaru and Acura previously and neither experience even came close to my experience with Joe Burgos at Lynnwood Honda. If everybody was like working with Joe Burgos at Lynnwood Honda, car dealers wouldn't have the reputation they have.

peterson1915

24 de feb. de 2014

Beth Daniels is an outstanding saleswoman. We purchased a new CRV from her at Lynnwood Honda and the entire process was flawless. Beth is honest, competent, personable and very importantly, she is knowledgable of her inventory and product. She is wonderful to work with. We agreed upon a price on the internet. Once we arrived at the dealership, she honored that exact price and walked us through the process effortlessly. She clearly explained each step of the purchase process and was our total advocate along the way. Tom Dunning, finance department, was also wonderful to work with and he, too, explained the purchase and trade-in agreement and figures with complete knowledge. We have bought many cars and this, by far, was the best "car-buying" experience that we have ever had. Thank you, Beth and Lynnwood Honda!! Beth, you are great!

Jennifer101

3 de feb. de 2014

I would highly recommend Lynnwood Honda for their hard work and good customer services. The employees are very helpful and I am fully satisfied with my transaction with Honda.

DebDawson

31 de ene. de 2014

Bobby was very understanding of my needs, spent as much time as I wanted to answer all my questions and definitely made the experience of buying a car wonderful. I have never purchased a new car so this was a big decision whether to go new or used.

abl1223

25 de dic. de 2013

Mark Baker's approach was not like any other sales people we met. He was not pushy and was friendly and laid back. We appreciated his style and he took care of us very well. We highly recommend him! Only thing we regret is that he did not play trumpet for us when we bought a car!!!

garysalem

22 de dic. de 2013

i am a 65 year old curmudgeon who has bought a car every 5 years for the last 50 years. my experience with Beth Daniels was the only time i have ever dealt with a car salesperson that the experience was pleasant. when i buy a car i research every vehicle i can afford for months before i purchase. i usually know more about the car and the going prices than the salesperson. i walked out of the local ford dealership and was asked by the salesman at wilder honda to deal with someone else after i caught both of them flat out lying to me and called them on it. my experience with beth daniels was totally different. straightforward, honest, no bs. a fair price right off the get-go. no pressure or hype. she contacted me after i inquired about a particular car in their inventory over the internet. she called me and quoted me a price and gave me a valuation of my trade in using my opinion of condition and mileage as a basis of the offer. right away the amounts were acceptable, fair and had a combined difference of over $3000 from what i was quoted as the first offer by two other dealers on the exact same car. i accepted her first offer over the phone and arranged for her to come in on her day off to meet me. i drove literally through the snow, over 100 miles, and had to take a ferry to go to this dealership when the local honda dealer was 10 miles away. i was geared up for a fight because i couldn't believe they were actually selling a car like an adult. i expected last minute nonsense like i have experienced in the past with other dealers. when i got there NOTHING changed. she met me there on her day off with her perfect child and walked me through the process. in and out in about 90 minutes. the deal was as described and was sweetened a little with accessory credits we decided on. there was no quibbling about the condition of my trade in or any other aspect of the price.could i have got a better deal? maybe. you never really know with how cars are sold, but i got a fair deal. could i have got the same from my local dealer? again maybe, after hours of negotiation, arguing, running back and forth to the phantom decision maker, and raising my blood pressure. i'd rather do it this way. i have added beth daniels to my car contacts and will go to her first, if i live long enough to buy another car!

KyooKim

15 de dic. de 2013

We had a great experience working with Bob in buying our new car. He made the whole process easy from beginning to end. He explained everything, each step of the way. A very pleasant, satisfying experience. Thanks Bob!

007slevin

13 de dic. de 2013

Generally awful service and extremely different experience. Unprofessional staff. Hope that business owners get this information and make some improvements. Below just few facts for your consideration. - No calls back after leaving voice mails - Promised that diagnostic takes 2 and half hours maximum. Actual time was 5+ hours - During check in, service adviser validated some "squeal" sound from engine. A bit late, after diagnostic the same service adviser said: "there is no noise and engine sounds perfect.- Promised to call me if service will be longer then 2.5 hours but I even didn't receive a call back after leaving voice mail - Shuttle was delayed on more than half an hour. It was scheduled and confirmed 3 hours prior. Distance between my location and Honda Lynnwood - just few (2-3) miles.- Free with any services car wash and interior vacuum this time even wasn't proposed - No one accepted their mistake and said "sorry" - When I got my car back there was the same noise as one day ago. I even asked Service Manager to verify it together. Then, he confirmed some "squeal" sound and suggested that it's because of aftermarket serpentine belt. So I didn't receive any diagnostic: checking alignment of serpentine belt and wobbling pulleys, etc., spent a lot of time (4 working days after the first call), $60 and as result got a piece of paper "don't worry - be happy" with the same non diagnosed issues. Thanks for your attention.p.s. after just verification of the problem existence (not diagnostics), got offer to replace a serpentine belt and see - will it be helpful or not.

jeffhansen

13 de dic. de 2013

Our experience at Lynnwood Honda was great! Bobby Labor and Randy in the financing department were fantastic to work with and made the purchasing experience go quickly and smoothly. In fact, everyone on the staff was very friendly and helpful. We're very much enjoying our new Honda Fit!

car2872reviewer

21 de nov. de 2013

Mr Baker was the only sales person I worked with until I had to sign the final papers. He understood the kind of car I was looking to buy and spent time with me on 4 occasions until I made up my mind. He did not push me into making a decision but gave me all the information I requested without any hassle. All the information given to me by Mr. Baker was accurate and when he didn't know an answer he made sure I received an accurate answer no matter how much time it took. He had a very easy going personality which made the car buying process pleasant. I would definitely recommend him to anyone wanting to buy a car.

polar73

18 de nov. de 2013

This is my first experience with a dealership, I usually buy from a personal owner. The service was super friendly when I got my remote installed for my Honda Fit so I decided to come back. I knew what I was looking for and found exactly what I wanted on the lot, a used Honda Odyssey. I worked with Mark Baker and he made me feel at ease right away. The test drive was great, he knew where to go in the neighborhood to test out the turns and speeds. When it came to pricing, there was no hem and hawing. Mark brought down the price for me that I felt was very fair. I forgot the other salesman's name, but the man who gets the final say on the price came out to talk with me as well. No one hid behind a door to decide the final numbers, everyone was upfront. I appreciate that feeling of honesty from a dealership. Yes, they have to make a profit, that's how they make a living. However, the sale I got was definitely a steal and the whole experience was comfortable. I never felt like I had to play mind games for the price I got.

JRLD

11 de nov. de 2013

From the first moment we were looking at the new HONDA ACCORD COUPE in the lot out came Danny Hook he was super nice had all the info we needed on the car. The test drive was great as well. Then we walk into the showroom floor and Danny showed us a hot HONDA ACCORD 2 door EXL V6NV 2014...it was all tricked out ...air dam, spoilers, and that beautiful color "still night". We knew we were in trouble when we saw it and the next day we drove it and bought it! The Honda is sleek,sexy, and just plain beautiful with everything you can possibly want on it and in it. Danny was a super nice guy it truly was the most pleasant experience we have ever had buying a car. On a sclae of 1-10 Danny was a 12. We also had alot of things in common with Danny our singer and guitar star...ROCK ON DANNY! The staff manager and all other employees were very friendly and nice too. I know we will have many years of joy with our Honda. We will be back!!!! Julie and Tom Dunlap

Joebgarvey

6 de nov. de 2013

We were really impressed by the inventory of Certified Used Hondas at Lynwood Honda. The Service was great. Lawrence's laid back pressure free approach went a long way with me.

mdown45

31 de oct. de 2013

Best dealership I have had the pleasure to work with. Tracy is outsanding! She is beyond helpful and allowed us to buy our Honda Pilot with as much ease as possible.

searchingforusedcivic

22 de oct. de 2013

Lynnwood Honda advertised a 2009 certified pre-owned Honda Civic EX for a specific price on their website. When I tried to buy the car for the advertised price, they said that a third party had made a mistake and refused to sell me the car for the sale price. The first time I tried to buy the car, used car manager Keith Hager said they had changed the ad on their website and would not sell it to me because I had not bought it the day before. Yet, when I found the same advertisement live on Edmunds.com, general sales manager Mike Popke still refused to sell me the car for the advertised price. On my first visit, Mr. Hager offered to sell me the car for $1,200 more than the advertised price without the certified pre-owned status. Even after sending multiple emails to Mr. Popke, Lynnwood Honda refused to honor the advertised price. I was extremely dissatisfied with my experience at Lynnwood Honda and would not recommend them to anyone.

mrthun

15 de oct. de 2013

I have given this dealership the highest ratings possible for the absolutely outstanding experience I had in purchasing an auto from them. Without a doubt,Mark Baker and the rest of the staff at Lynnwood Honda are the friendliest and most professional team in their field I've ever worked with.Having owned only Honda's for the last 33 years,this purchase was the most rewarding yet;An exceptional,smooth and satisfying afternoon with me in a great car as the result- I gladly recommend Lynnwood Honda for all of your Honda family needs. Sincerely, Nathan Paull

mommynieman

20 de sep. de 2013

We had gone to 3 dealerships prior to Lynnwood Honda and everyone said they could not work with us given our negative equity and get us at the payment we needed. Lynnwood Honda said they would make it work one way or another. They walked us through many lease options before we switched to new car options. They all took their time and were incredible friendly. We were there very late in the evening and no one rushed us to leave. Bobby Labor, by coincidence had sold us our Acura RDX at another dealership 3 years ago that we were now trying to trade in. It was so refreshing to work with the same person, who is so kind and caring about what we wanted. Our needs mattered, not just how much they could make. This is the best experience I have ever had a dealership and I have bought many cars. I will be a Lynnwood Honda customer forever.

Sellakumaran Kanagarathnam

28 de ago. de 2013

I worked with Tavo and Beth in Lynnwood Honda and we had a very good experience in the dealership. They showed many vans and there was no pressure. They were happy to show the prime price even when we didn't bring our trade-in car. We were very happy with the first day's experience and we came back to buy the car. There was no accessories that were added and they were happy to give us what we asked for. Overall a pleasant experience and I will work with Tavo and Beth again. Great job for give us a pleasant experience.

treblig

25 de ago. de 2013

Great experience buying a Civic Si today. Vicky was extremely nice to deal with, competitive on price, and knowledgable. I'm excited to continue my relationship with them in the future. Seriously. They were competitive in matching prices from other dealerships, and were incredibly transparent in the pricing of the car, and gave me a print out of exactly what their margins are and where they're spent. Everyone was accommodating and I was never left waiting or wondering what was going on.I also had the pleasure of speaking with Shain Patrick after the sale was complete. He was incredibly knowledgeable on warranties, financing options, what was best for my personal financial situation, telling me stories about other customers and their experiences. Most importantly, many of the folks I talked with around the dealership were "car people" themselves. I ran into Greg Ashlock on the way out, and he had awesome tips for me on optimizing my experience with the Civic Si, as he was an owner himself.Overall, great day at Lynwood Honda.

Nbkpgu4

24 de ago. de 2013

John and Tracey were great to work with! They were both friendly, courteous and professional! They went out of their way to make sure all of our needs were met! I would highly recommend them!

Sharonmu

8 de ago. de 2013

As a woman, I have never felt comfortable with the idea of purchasing a car from a dealership. I have always purchased used cars (and whenever possible avoided dealerships or arrived armed with a" negotiator"). Bobbie is a trusted friend of mine and I wanted a new Honda, so I decided to give it a try. I'm not sure I would have felt comfortable working with anyone else, however, as salespeople in the past have been a little too "high-pressure" for me. Buying a new car from Bobbie was a totally different experience. He is very professional--answering questions, providing crucial information to my decision making process and making the paperwork process relatively painless. There was no "game-playing" or hidden agenda. Thank you for that, Bobbie, because I love my little Honda.

BoFu

4 de ago. de 2013

This is my second car that I purchased from Lynnwood Honda. I like the quality services provided by this dealership. I will definitely recommend Lynnwood Honda to my friends and colleagues who consider purchasing vehicles. Keep up the good work!

DrJ88

20 de jul. de 2013

After visiting 3 dealers in the greater Seattle region -eastside, we were still debating between 2014 and 2013. All the dealers wanted you to come in and test drive their vehicles. This was fine but by the 3rd dealer we were exhausted of the test drives and the game for the "right" price. Having a well rounded idea of what we wanted, we decided to try negotiating by phone. Some agents did not even want to trouble themselves and insisted that we come in to do the whole 9 yards - Bellevue Honda should really learn to listen to what the customer wants. Lynnwood Honda (LH) was our last stop. My wife did not even want to visit another dealer. I took off extra time during lunch time and went in to see their stock. Unfortunately, Danny, whom I have been corresponding with was off that day. They did not have the Ex-L that we wanted but they did have the color. What surprised me was that unlike the other dealers who did not want to budge from the MSRP of the 2014, LH was willing to, and on the Touring model that they just received - it was not detailed or programmed. After 2 hours, comparing the 2013 versus 2014 Touring and getting a firm but fair price on the 2014, I contacted my wife. She was willing to come in after work to look it over. This was the final stop for her. We both appreciated the lack of "high pressure" sales from LH. The timing was horrible since she had enough time to look over the Odyssey before picking up the family. We had discussed further to return that night around 7pm. I did not get home till 8pm. We were still debating between the 2013 and 2014, so we decided to swing by LH. Just past 8:40pm, we arrived and was helped by Lawrence. On the way over, my wife stated that in NO way would they help us being so close to closing time. Lawrence proved her wrong. He was both attentive and helpful without any pressure. Leaning towards the 2013 because of price and financing, we asked Lawrence for his honest opinion of which would he picked. Keep in mind, we were past closing time at 9pm. Lawrence was kind enough to bring out the detailed 2014 so that my wife can compare the two side by side. What sold my wife to the 2013 was that Tom was willing to meet half way on the additional reduced asking price. By 10pm we finally decided on the 2013. What impressed me the most was pure customer service. Lawrence, Tom, and Shane were willing to stay late to help us with this deal. Heck the cleaning staff left before we did at 11:30pm with our new vehicle. In no way did we feel pressured. In fact, I felt both appreciated and sad that I kept them away from their families. Name a dealer with such an outstanding team who is willing to go out of their way for their customer(s) - that would be LH. I have only met one sales person, who unfortunately no long works at Lexus of Bellevue, with such high caliber service orientation. This was our first purchase through LH and definitely won't be our last!

Navoni

18 de jul. de 2013

Great experience all around! We loved Tracy, she was very knowledgeable, thorough, enthusiastic and very genuine. We love our new car too, we really did our research and believe we found the best car out there for the price!

sarah98043

11 de jul. de 2013

I had a nice experience at Honda of Lynwood. I knew what I wanted to purchase and moved through the process fairly quickly. Mark Baker was direct and to the point. I got a great car and he was pleasant and helpful.

Georicheck

7 de jul. de 2013

We arrived at 10:45 am. Mark Baker took time to listen to us and our needs, and he then introduced us to the Pilot 4WD EX-L. During the test drive we knew that this selection was the one to best meet our needs. As we live just a short distance from Lynnwood Honda we wanted to test drive the Pilot to our residence to make sure it would fit in our single car garage. Mark was most accommodating. Mark's thorough knowledge of the Honda Pilot was most impressive and helpful. During our purchase, Mark showed us how to pair our cell phones to the car and how to use the Entertainment System which were features that we were not familiar with. Mark introduced us to the second floor customer service lounge, the service center, and the service manager. A lot of engineering and thought has been done to provide such a nice facility. Mark took the time to make sure that we were happy with our purchase.

JimmyVrod

4 de jul. de 2013

I first have to say that purchasing a car is one of the more stressful things we (husband & wife) can do as a couple. Dealing with Joe and Tracy at Lynnwood Honda this was just not the case. We meet Joe first a couple weekends ago and he was professional and friendly and let us take the car out for a drive. We had to leave as we had a previous scheduled appointment. I went back on the following Friday and worked out a prospective deal with Joe (pending my wifes approval), very easy and painless. Now to convince the wife I once again left (without the car) and went home to talk over the car situation. Since we live a fair distance from the dealership it took us a few days to get back in. I found Joe (who was busy with customers) and explained that we wanted to test drive a different model. No problem, go find the one you want to drive, and Ill be out in a few minutes was Joes reply. Joe came out and checked in with us as we walked around, but since he was still busy he introduced us to Tracy. She was very knowledgeable on the models we were looking at and when we found the one we wanted to drive, she quickly retrieved the keys and license plate. Quick test drive and back to the desks to see what kind of a deal we could make. Tracy, like Joe was very professional and friendly Never pushy or making us feel that this was the best deal or other little tricks we have dealt with in the past. No sending in the closer Nothing! So to make this story a bit longer, we actually walked away with two new cars that night from Lynnwood Honda. They gave us fair trade on or car, and best of all no hard feelings as we drove away from the dealership in OUR BRAND NEW CARS!

Andrew Emery

24 de jun. de 2013

The experience at Lynnwood Honda was informative, friendly, low pressure, and professional. I had all my questions answered and we got exactly what we wanted from Lynnwood Honda. I worked with Joe Burgos and E.J. Scoll.

TanakaFamily

19 de jun. de 2013

Lynnwood Honda was our first stop when shopping for a used car. (I believe) Tracy first assisted us, let us test drive a car, and simply let us walk out of the door without a hassle. We visited another dealership nearby, but as soon as we pulled onto the dealer lot, I told my husband that I wanted to leave. The salesmen were perched outside, waiting to pounce on their next prey. It was the same "high-pressure-make-you-wait-forever-until-you-wear-out-with-frustration" type of approach and I wanted to get out of there, even if the price was good. After stopping at one more dealership, we returned gladly to Lynnwood Honda, where Boyce Goff helped us. Boyce was friendly and genuine. The barginning process (if you could even call it that) was simple, laid-back, forthright, quick and friendly. In no time at all we had agreed upon a price. I sensed no deceptive techniques such as flattery and over-politeness. The whole process could be summed up succinctly in few words: genuinely friendly and no pressure. Lynnwood Honda is the only car dealership that I would consider again. I have never encountered a dealership that conducts business the way they do (and we even purchased a used car!)I would HIGHLY recommend Tracy, Boyce, and Lynnwood Honda to everyone.

Cheri

19 de jun. de 2013

I found my experience was hassle free. EJ found the type of car I wanted and was able to get the finiacing I needed with the help of Lynnwoods finance department. I would definatly reccomend family and friends to go to Lynnwood Honda for future car needs. Terms and Conditions I agree to Terms

whitleyangelica

17 de jun. de 2013

My boyfriend and I drove into Lynnwood Honda just to look. We were almost instantly introduced to Martin Samuels and explained that we were just looking since I don't commute and we didn't have a huge budget. There was no pressure at all and he was so very helpful with our questions. We ended up test driving a used Accord and I fell in love with it. I was able to drive it on the freeway, highway and side streets. From there we went inside to talk business. I have never purchased a car before and had no idea that it was such a lengthy process, but Martin made it as painless as could be. I would definitely recommend Lynnwood Honda to anyone and most certainly Martin Samuels. Thank you guys!

Gabrielle Guerrero

14 de jun. de 2013

Overall, Ej Schol did a nice a job in working with us on the cost of the vehiclea and terms assoicated with the purchase.

Telpirion

8 de jun. de 2013

Absolutely the very best dealer in the Pacific Northwest. Beautiful, clean showroom; immaculate customer waiting area; well-designed lot. The staff is both friendly and helpful.Mark Baker demonstrates the very best qualities of the consummate sales professional. He listened intently to my wife's and my needs. He then presented the car to us masterfully, focusing on the features that mattered most to us. He compared the cars we were looking at truthfully (Honda CR-V and Subaru Forester) and gave us the pros and cons of each. He and the sales manager at Lynnwood Honda gave us a very fair offer for our trade-in. They even gave us an itemized list of the reconditioning costs that they would need to pay before they resold it.They offered us a price on the car that was exceedingly reasonable: above their invoice cost but well-below MSRP. The deal was just too good to pass up.When he took delivery of our car, Mark took pains to carefully demonstrate the operation of our CR-V. He set-up our phones with our car for us and showed us how to make calls through the stereo system. He patiently answered my wife's questions about setting up LATCH, maximizing our fuel economy, and how to drop down the back seats. He made sure that we had his business card to call him if we had any questions.We have consciously chosen Lynnwood Honda to be our "car guys." In particular, we will buy all of our cars from Mark.

AandJGreenwell

6 de jun. de 2013

We took our FIT in for the First Service appointment. We chose Lynnwood Honda due to the Outstanding service we have received in the past. Prompt and friendly service. This is why we keep coming back!

patjmoo

30 de may. de 2013

This is an excellant dealership with many great employees. We are so happy to have a new vehicle. This is our very first brand new car and we'er glad to make it a CR-V.

owensalzman

29 de may. de 2013

Purchased a new Accord this past Monday. Mark Baker was terrific in every respect, a stand-up guy. No high pressure, gives you room to think...appreciated his approach very, very much. At this point we intend to be loyal customers. And, _love_ the car!

myfriendkarla

27 de may. de 2013

Was very pleased with my experience at Lynnwood Honda. Got a great price off the bat. No car dealer tricks, pressure or games. They were straightforward and above board. Drove my new car home today and am delighted!

jm_lewandowski

26 de may. de 2013

Liked the no pressure sales method. I test drove the specific car (make, model, color, features) I liked twice and shopped around a lot. I wanted a dealership where everyone made me feel comfortable so that I could go back for Service after I bought the car. This is definitely the best dealership I have been to in the greater Seattle area. I'm really excited about my Honda Fit!

aiko mizumori-canfield

20 de may. de 2013

We looked at cars, and drove a fit. EJ was really helpful and didnt pressure us. He worked with his sales manager to get to a price we agreed on for the lease

mitchull

8 de may. de 2013

Our first visit afforded us only about twenty minutes to look around as we had a commitment elsewhere. Vicky Tessmer kindly introduced us to the Odyssey line answering our questions about leasing in a straightforward and knowledgeable manner. Vicky is an entirely genuine individual who we knew we wanted to have assist us with our purchase. During our second visit, we had time for a test drive with Vicky and were introduced to Sales Manager Robb McCalmon who put together some preliminary, very competitive figures on an Odyssey Touring model. In sharp contrast to other auto industry individuals we've met, Robb didn't insult our intelligence with gratuitous comments or with shady negotiating tactics. There was no effort to strong arm us into a hasty decision. After our second visit there, we decided to see what competitive models were like but our focus shifted back to the Odyssey as the best option in the minivan market in terms of quality and performance. After reading other buyer's great reviews of Lynnwood Honda and based on our experience we knew we would be happy with service and any follow-up concerns we may have after our purchase. As an individual who has leased and purchased more than thirty cars in in his adult life, my experience with the sales culture and general environment at Lynnwood Honda stands out as the most satisfactory so far. The Honda is a great car and Lynnwood Honda a top flight organization with an established reputation for excellence.

JamesValenta

6 de may. de 2013

I visited Lynnwood Honda with a very strict budget after a total loss accident. I had lost my Honda Civic and the insurance settlement was barely adequate to replace it with an equivalent one. Of the 10 dealerships I visited in the area, including other Honda dealerships, Lynnwood Honda had the best quality, and the most cleanly presented vehicles. When other dealerships did not have the vehicle I was looking for, they tried to convince me that the vehicles they DID have would meet my need. When I met Tracy Robbins, my salesperson at Lynnwood Honda, she carefully listened to my requirements in a vehicle and then showed me only the ones that would meet those criteria. Although many of the vehicles on the lot were extremely nice and well priced, they either did not meet my exact criteria, or they were a little over my budget. Tracy offered to keep in touch as soon as the next day to let me know if there were new vehicles purchased by Lynnwood Honda that I would be interested in.To make a long story short, Tracy found my an extremely nice Honda Civic and right at my price point. I'm happier with my new (used) Civic than I thought I would be, and I have Tracy's hard work and dedication to thank for it.For lack of a better place to mention this: Tracy was in extremely high demand while she was helping me, and even though there were many customers demanding her attention, I felt every minute like I was at the front of her mind. Thanks again, Tracy!

Hawks812

5 de may. de 2013

The customer server was extremely helpful about finding a car that fit me. The friendliness was really great and the overall help makes me highly recommend this dealership.

JT206

2 de may. de 2013

My wife and I went to several different dealerships and had some very bad experiences. Lynnwood Honda had by far the best service from every single employee there. The show room was very clean, and we were greated by every person we saw there. We test drove the 2013 Pilot and immediately knew that was the one we wanted. We worked with John Song, and he was the perfect salesperson for someone who doesn't like BS, or an annoying salesperson trying to make a pressure sale. The Pilot purchase went so smoothly, that we bought a 2013 civic from John just 6 days later! Great experience, and highly recommend!

wongndeso

1 de may. de 2013

EJ is a great guy to work with. He is very knowledgeable about the product and made the process of purchasing vehicle stress free for us. Definitely recommended salesperson.

jessicakarli

1 de may. de 2013

I'm really glad I came by today. It was a really great experience. I worked with EJ Scoll and he's awesome! If I have to describe it: friendly, warm, professional, hassle-free and product knowledgeable. Very satisfied. Definitely a two thumbs up :)

Harvey001

29 de abr. de 2013

Very good sales experience with John Song. He was very knowledgeable about the Ridgeline features, answered all my questions and helped with the entire sales process from start to finish. Greg Ashlock was very helpful in expediting some minor adjustments to my Ridgeline. As a first time customer to Lynnwood Honda I was very appreciative of their low key approach to customer sales and service. When looking for another vehcle Lynnwood Honda will be at the top of my list of dealerships to visit and/or recommend to friends and family.

SHERRI MILLER

29 de abr. de 2013

Tavo was very low-pressure, pleasant, and informative. We felt like he was on our side--helping us get the car we wanted at the price that fit our family's budget. We would not hesitate to recommend Tavo to anyone!

Lucinda59

21 de abr. de 2013

Mark made the buying experience FUN! I love my new CRV. Mark had lots of helpfu information. He really knows his Honda's Tammy in finance was also a pleasure to work with. I would highly reccomend Mark, Tammy and Lynnwood Honda!

KariJoy

19 de abr. de 2013

I was interested in purchasing a used Honda Civic to improve my gas mileage. I commute about 45 miles round trip a day and while I loved my Honda Element the gas mileage was not the best nor the worst. It started with an email to Keith (Hager) about a Civic I saw online and then the next day we exchanged a couple of phone calls. I gave Keith my requirements and never once made me feel pressured even though I knew I was asking for a lot. Keith worked with John to make the deal come together, both were super friendly and timely. I arrived at the dealership and within the hour I was all signed and driving out in my new Civic. Out the door for less than what I owed on the Element, lower monthly payment and better gas mileage ... I would say it was a win!

David Brower

15 de abr. de 2013

I went in looking for parts to my 2012 Civic and Tracy helped me by answering my parts question to the best of her ability and also, through conversation, learned that I was open to trading out for a new lease. She got me into a very sporty CR-Z and I am truly grateful for her services in making it happen. There were some personal circumstances that made this sale (lease) difficult to get completed; however Tracy remained professional and helpful through the circumstantial happenings. Thank you!

AaronSteelman

13 de abr. de 2013

I had been In Seattle only two days, and needed to buy a car before starting a new job on Monday. I used cars.com to find a used Honda Fit that Lynnwood Honda had listed at a great price. I was in my rental car on the way to the dealership when Mark Baker called me to inform me that the Fit had been sold just the day before. He found another, newer Fit on the lot and offered to sell that car to me at the same price. Unfortunately it turned out that another couple was already negotiating with one of the other dealers on the lot for that car. Mark spoke to the new car manager about the situation and, in the end, I drove away in a brand new Fit at a used car price. He and the rest of the staff at Lynnwood Honda were extremely courteous and helpful throughout the process; Mark even took the time to recommend some great local eateries and attractions.

Olga Grikis

12 de abr. de 2013

Very friendly and informative presentation. No pressure. When the time comes to change our Honda Pilot to a newer model we will definately come to Kat.

Leisa Wright

10 de abr. de 2013

I had a positive experience with Tracey, she was friendly and greeted me as I walked thru the door. There was not a lot of pressure from her and overall my car purchase was a comfortable and positive time.

Eric Howell

8 de abr. de 2013

We had a great experience with Lawerence. He was attentive to our needs without being pushy or overbearing. When it came to negotiating, we were able to work out the terms quickly and easily, again making our experience buying a car pleasant.

markbirchman

6 de abr. de 2013

Return customer to this Dealership worked with different sales personnel. Not biased to Honda. Currently, own other makes/models, but purchased based on product and overall Dealership attributes (clean, friendly, professional, customer service oriented and thorough product knowledge).

Nate

3 de abr. de 2013

I have been telling everyone about our experience at Lynnwood Honda and lots have said they will see Vicky when they need a car!

Sandcastle

29 de mar. de 2013

I purchased a new car in January. A few weeks later I parked on a hill in Seattle and had turned the wheels. When I went back to the car, I couldn't turn the ignition. It was dark and not knowing what to do I called the dealership. Mark was there and told be what to do. What a lifesaver! The service dept. was closed, but the salesteam still take time to provide service.

rdnern2

28 de mar. de 2013

We have been customers of Lynnwood Honda for more than 10 years. Mark J Baker was recommended to us as a person who could helpus move from our 13 year old CRV into a new model. He was careful in his listening, attentive to our needs and desires, very complete and clear in his explanations and the whole experience from first contact to driving off the lot was very positive. We recommend Lynnwood Honda and especially their representative in new car sales, Mark. J. Baker.

MarkFuller

28 de mar. de 2013

After years of working with Lynnwood Honda Service Department, we were faced with replacing our older van. We worked with both EJ Scoll and Beth Daniels who helped us evaluate many models and think through our options. Initially, the dealership connected us with their talented Chuck Alquist who patiently answered all Qs one would have after not buying new cars for many years. All three gave us separate sessions on various days to absorb the information, test drive whatever we needed and supply complete answers to any question. This group is friendly and hassle-free. All handoffs were handled well and they made time for us whenever we needed it. EJ was very flexible when I arrived a day early to do follow-up research, making it fun and entertaining to drive the Honda CRV. When we decided to buy a CRV, EJ made it easy to handle all the paperwork, bring our trade-in and offer to the sales team and get it all ready ahead of time. Beth came in during her timeoff to be sure we had what we needed, she's extremely friendly and knowledgable as well. We would have no problem recommending Lynnwood Honda for buying or servicing your car, we are happy to pass along that recommendation.

CarlyS07

24 de mar. de 2013

Hello,My name is Carly and I wanted to write about my experience working with Lawrence Chamalbide at the Lynnwood Honda dealership yesterday. I used to work solely with Klein Honda until it was time to purchase a new car last week. I went to Klein and the salesman they put me with was extremely unhelpful, had to ask me what my name was and what kind of car I was looking for several times, and even went and took a cigarette break in the middle of trying to sell me a car. I told him several times I was not looking for a brand new 2013 Honda Civic and I specifically told him which car I was interested in. After telling him this upfront, he tried to sell me a 2013 Civic 6 times during the time I was there. Needless to say, I walked out of the dealership and drove home unhappy. I had given up on going into a dealership by myself as I am young, and female. My overall excitement to purchase a car became less and less existent.After a few days, I decided to contact Lynnwood Honda as I saw the absolute perfect car of my dreams on their website. That same day, I was welcomed by Lawrence who had the brightest smile on his face, and looked ready to help me. He let me explain to him exactly what I was looking for and never once tried to steer me away to something else. I was open and honest with him from the beginning and he took notes of everything I was saying. I could tell he truly wanted to help me. He never once offered me a different car than the one I came in for. He was very knowledgeable and informative. Purchasing my car with Larry was easy and comfortable, and he re-explained things to me as many times as I needed to in order to completely understand. Larry spent a lot of time with me and really made me confident that I was making the right choice in purchasing my car with him. He even worked behind the scenes while I left the dealership to run some errands! When I got back to the dealership to sign the paperwork, the car was clean with a full tank of gas. He helped me unload my things from my previous car into the new one, and even unscrewed my license plate frames. He got into my new car with me and showed me all of the neat features and what each button does I wouldn't leave unsure of anything. I really felt valued as a customer and I believe Lawrence C. was a huge contribution to that. I will recommend everyone I know to Lynnwood Honda, especially to work with such a wonderful salesman.Thank you!Carly

ljowens89

15 de mar. de 2013

Although hesitant about buying a new car, Robb worked with my husband and Lawrence completed everything perfectly with reassurance. The transaction took less than 1 hour which I am thankful for.

carmenvn12

12 de mar. de 2013

Kat was wonderful, friendly, helpful, patient. She really takes into consideration your needs and wants. She is not pushy or forceful. She genuinely wants to make you happy.I would recommend her to anyone :)

dsdseattle

10 de mar. de 2013

Lynnwood Honda's service far exceded that of my experience at other dealerships, the staff was friendly, honest, and seemed genuinely interested in my questions and concerns. I am happy to have finally found a dealership I feel I can trust, and look forward to continuing a business relationship with Lynnwood Honda.

camillebrady

3 de mar. de 2013

Experience was very positive. Salesman, Mark Baker, was low key andprofessional. He was great at explaining costs and demonstrating features. Lady at front desk was a joy - nothing but smiles. Hapy with my new CR V

KellyFleming

27 de feb. de 2013

As a first time new car buyer, and a woman in my 20s, I began searching wary of dealers that would try to take advantage of me. I researched price and contacted about 10 dealers in the greater Seattle area. I also wanted a car with a manual transmission, which was not available anywhere on the west coast, so alas, the car had to be ordered special. After speaking with several dealers that tried to pressure me into hurrying on a deal, saying they couldn't guarantee what the dealer installed options would be and how much that would increase the price, working with Rick was refreshing. He didn't pressure me to hurry in, he told me they wouldn't install anything I didn't want, and he offered me an incredible price on the color I wanted. I went in, put a deposit on the car, and 3 weeks later went to pick it up, in the condition it was promised. The car is exactly what I wanted, and I got a great deal. I would recommend anyone looking for a new Honda to come to this dealership. The other employees at the dealership that I interacted with were also friendly and non-pressuring.

tomrawson

21 de feb. de 2013

They found the car I was looking for. Before driving it off the lot I was given a complete tutorial on how to use all the extra features such as the navigation system.

Patty Smith

18 de feb. de 2013

We were delighted by Rick's easy-going manner, his knowledge and helpfulness. It was truly the best car buying experiene you could have!

agharris

16 de feb. de 2013

This week I purchased a 2013 Honda Civic and Jay Borrero made my car buying experience terrific. His professionalism, honesty, helpfulness and timely responses to my inquiries made the entire experience positive. I went through the Costco Auto Buying program and Jay made me feel comfortable and confident as a woman going through this process. He treated me respectfully and honestly. He was very informative about the features on my car and was a good teacher. I shopped the same car at 3 dealerships and when I came back to him because of his professionalism he gave me the best price. I highly recommend Jay to everyone!

kmcRN

5 de feb. de 2013

I went in to Lynnwood Honda looking to purchase my first car. I set up an appointment at the dealer. I was looking for a white Honda Civic EXL and I found out that they only had one left; and because of this, Mark came in to meet with my dad and I on his day off. He is that dedicated to providing quality customer service. We went on a test drive and he explained all the features of the car to us. When I purchased the car, Mark helped make the whole process easy to understand. He goes out of his way to explain everything clearly and thoroughly. After the purchase, he even made it a priority that same day to help me understand how to operate the technology in my car and he also helped set up my phone and contacts to the car. Mark even followed up with me after the purchase to make sure that everything was running smoothly with my new car. Overall, outstanding customer service and attention to details. Mark is a great person to ask for if you want expert advice on your car purchase!

lrosale7

5 de feb. de 2013

After continuous days of searching for the vehicle I want and visiting numerous dealerships where I felt like I was not a valued customer for my age. Especially Harris Ford I feel like they hire any clown off the street to sell a car. They thought with just being 21 yrs old that I was just a tire kicker and I was wasting time thinking they could not make a deal with me. It got to a point where I was stressed and didnt really know where to go buy my car because many dealerships had the car I wanted in the price range I want but what they all had in common was they lacked in customer service. I have been in the sales industry for 4 years and the biggest impact you can make on any customer is customer service and treat them with respect. While still searching for a vehicle I stumbled on an Acura TL that Lynnwood Honda had for sale. After contacting a sales representative who in no way was pushy set up a test drive for me. When I came into the dealership I was warmly greeted by Bob Labor. After introducing himself and asking me a few right fitting questions we went out and test drove the vehicle. I loved it. But what I loved even more was the quality service I was provided Bob Labor. After the test drive Bob did inform me that he had to leave because of a personal reason and upon that I was handed off to Kat Byrd. While working with her I felt like she completely ignored the fact that I was young and looking to buy a somewhat expensive car. Working with Kat got to a point where I didnt even think I was at a dealership anymore because we were both sharing stories and having a good time while the desk manager Tom Dunning was working on getting me the best deal possible. About 15 min later Tom came out with great news and a price I loved even more he made sure I completely understood the deal and what hoops he had to jump through to get me financed. Again I went back and talked to Kat for a little while, while Tom worked on getting me financed. When I did get financed I went back and worked with Randy who already had all my paperwork set up and ready to be signed. He was very informative and made sure I understood what I signed before I signed. In finance I also worked with Katie who was also great and again made me feel like a valued customer at Lynnwood Honda. After all paperwork was done and I came out the office I was again warmly greeted by Kat and Tom who walked me out to my new car that was freshly detailed. All in all it was a great car buying experience and I highly recommend this dealership to anyone. I do plan in the future when I am ready for a new car again to swing by and see what they have before I go anywhere else. Again thanks to the Lynnwood Honda Team you guys did great!

Yang G

2 de feb. de 2013

I felt very comfortable working with Mark when I bought my CR-V from Lynnwood Honda. This is the first time for me to buy a car myself, and I'm glad I haven't seen any car sealer tricks my friends warned me to watch out. We also easily reached agreement on the price I expected. Mark has made the process smooth and stress-free.

Gail A.

31 de ene. de 2013

I bought a Honda Fit from Mark Baker three years ago. My situation was difficult because my minivan had caught fire and was a total loss, and I was away from home visiting my daughter's family on Whidbey Island during my son-in-law's military deployment. To say I was stressed would be an understatement. Lots of other dealers gave me high pressure sales tactics and seemed shady, but Mark was very personable, informed, caring, organized and a great overall communicator. One year after I bought the car I was in a situation in which it wouldn't start (battery was run down from children turning on lights) and Mark talked me through jumping the battery, by phone. Three years later, he still remembers my daughter's name! I love, love, love this car, and I hope I don't need to buy a new car for a long time, but if I did I'd be looking up Mark Baker again. The dealership is great too - I was in once for minor service, and they welcomed my large German Shepherd in their carpeted waiting area, and lavished attention on him. Love that!

Jlohlenkamp

31 de ene. de 2013

I had an excellent experience buying my car at Lynwood Honda! Tavo and everyone at the dealership was very friendly and helpful. I never felt pressured or pushed to buy a car.. I got exactly the car I wanted at a reasonable price and could not be happier with the experience. I would definitely recommend buying a car from Tavo and Lynwood Honda. When I need to buy a car again I know where to go.

Helen Gmazel

31 de ene. de 2013

Hi really enjoyed working with Rick Fonceca at Lynnwood Honda with my 2013 Honda Crv purchase. Rick is a real professional and he even made my purchase lot of fun.If you are lookng for a low pressure person to buy a new Honda from be sure to look for Rick

Lindsay Nagel

28 de ene. de 2013

My mother has purchased at least five Honda's from Rick. She told me to go see Rick for a new Honda. Now I see why she sent me to him. Rick made my buying expierence so easy and fun. I got into a new Civic Hybrid no money out of pocket first payment made and lowered my payment from my 2004 Acura TL trade in. Be sure to see Rick for your next Honda, you will not regret it.

SailorRon

27 de ene. de 2013

The purchase of a new Accord was the easiest major expenditure that I have ever made. I have two close neighbors that have purchased 3 Hondas in the last decade from Lynnwood Honda.I dropped by last August to see when the new 2013 models would arrive and met Bob Labor. He took my name and phone number and contacted me when they arrived and I could test drive a unit. I was pleased with the test but wanted to wait until Consumer Reports had rated the new model. I shared with Bob that I might make a purchase before the end of the year if the price was very attractive and CR rating was complete. He followed up before the holidays, we discussed the cost and I decided to wait until the new year in order not to need any finance. Bob again followed up in January and gave me new pricing information.From the information from CR, I think the price was a win-win for both buyer and seller. The paperwork was taken care of with efficiency and no pressure to add accessories to the package. Bob then assisted me (taught me) how to program the various options for audio, lighting, phone, etc. My overall assessment is that this organization is extremely customer centric,i.e., straightforward and focussed on customer satisfaction. I don't hesitate to recommend Bob Labor as a salesperson.

oswaldsa

25 de ene. de 2013

Very straightforward car buying experience -- no hassles or nightmare scenarios that one could imagine when going to a dealer to buy a car. Didn't get a hard sell/push for any of their cars, services, or products. Just an overview of what they offered and if I didn't want something there was no push to change my mind (I can't say that for ever dealer I've been to).

Karan.motwani

22 de ene. de 2013

Mark Baker is a very helpful person, he is the only honest car salesman I have come across. He gives more than 100% to his job and is very sincere

knowl501

19 de ene. de 2013

Wonderful experience! Kat heard my needs, was always so pleasant, called me to follow up...never to push anything....gave me time as I was very busy with work...just did a perfect job! There was never any pressure. It was always a very positive experience walking into the dealership. I am so glad she was the salesperson who walked out of the dealership to greet me when I first arrived! I found a great car at a great price and I am very happy. She even called after the sale to make sure all was well AND called to say an additional valet key had been found and she mailed it to me out of state!I would highly recommend asking for Kat.Thank you.E.Knowles, RN, CHPN

Helen

18 de ene. de 2013

Hi really enjoyed working with Rick Fonceca at Lynnwood Honda with my 2013 Honda Crv purchase. Rick is a real professional and he even made my purchase lot of fun.If you are lookng for a low pressure person to buy a new Honda from be sure to look for Rick

hcebrown

13 de ene. de 2013

I recently bought a car at Lynnwood Honda. I had had no prior experience with Lynnwood Honda; I was just in the market for a car and happened to drive by. I have never in my life had a more satisfying experience buying a car. The salesperson who assisted me was Kat Byrd. Quite simply, she is by far the best salesperson I have ever encountered in the context of purchasing an automobile--and I'm talking about a span of thirty years. She is knowledgeable, personable, professional, honest, patient, and even funny. She is also intelligent and reasonable. She never engaged in any of the subtle or not-so-subtle pressure tactics we've all come to expect from auto dealerships. For example, she did not try to sell me the car she wanted me to buy; on the contrary, she did her level best to sell me the car I wanted to buy at the price I was willing to pay for it. She patiently listened to what I was interested in, and gave me the benefit of her knowledge, experience, and suggestions, without ever once trying to 'close the deal' in some pre-mature, artificial, or pressurized way. She let me take my time and she let me change my mind. And she has a really impressive depth of technical knowledge about the product she sells (Hondas). To be honest, I stopped into the dealership more or less cynically expecting the usual grim, jaw-clenching, irritating experience of game-playing, pressure tactics, subtle manipulation, and good cop/bad cop routines between the people on the sales floor and the management upstairs. (If you're reading this, you know what I'm talking about.) But I left feeling delighted that I had been treated with complete fairness, candor, honesty, and reasonableness. In a general business culture in which one routinely expects to be manipulated by salespeople, Kat is an amazing breath of fresh air. The next time I need a car, I will go to her first. In fact, I'll go out of my way to shop at whatever dealership she's working at then. And I'll recommend that my friends and relatives do too.

Bruce W.

8 de ene. de 2013

We were treated with courtesy and respect.Glad we were able to agree to a deal...as we really like the car.

JayHoll

1 de ene. de 2013

I travel a lot for my job. Just before my last Asia trip my car died on me. I will be moving soon out of the country for work. I needed a car to get me through till my move. Found a pickup online at cars.com on the Lynwood Honda lot. Sent a message through Cars.com, Honda got back to me and I bought the truck that night. Reasonable negotiations and friendly staff, overall it was quick and easy.Good group of people working there.

Jerry Kaczka

31 de dic. de 2012

My experience with Bob Labor/Lynnwood Honda was beyong my expectations. He was very knowledgeable about the cars and accessories he was showing us, extremely polite and has great follow up. At no time was I feeling as if I was being pressured to buy or as if I was wasting his time.I did review all potential choices and found everything that Bob was telling me was infact accurate. A real honest man and great integtity. After making my selection, I had no issues in the finance office for additional services/ offers from them trying to add to the sales price.Even the atmosphere at the dealership was very pleasant from reception, sales dept, service dept, finance dept.I highly recommended this dealershiop and Bob Labor for sales.

tackc

28 de dic. de 2012

My wife & I had a great experience working with Michael Grecco. We had just come from another Honda dealership where our experience was not so good. Upon arrival, we were greeted by the receptionist who was able to get an associate to assist us. Michael was very open, honest, and knowledgeable about the vehicles & was able to get us a fair price. We had not planned to make our purchase that night, but ended up doing so because we had such a positive experience :)

tordekchan

22 de dic. de 2012

Bought a new Pilot back in October, Kat was the one who took care of us since the first minute of walking in. She helped us out getting the best price of a new car no matter how crazy we had offered , which I mean no eyerow or bad body language. Overall , My wife and I were very happy with the deal and the service from Kat at Lynwood Honda. Totally recommened to everyone.

Sanstar

20 de dic. de 2012

No sooner I hit the send button for the Costco Auto Program, I received an email and a phone call from Mike Grecco almost simultaneously. Most people do not enjoy the car purchasing experience and I am no exception, however, dealing with Mike and the others at Lynnwood Honda made the experience worthwhile. Mike has definitely been my "go to" person from purchase, delivery, service and more. He is always available to answer questions and put your mind at ease in making sure you are making the right decision for you. Mike and the staff at Lynnwood Honda are very customer oriented even after you have received your new license plate! I love my 2013 CRV-EXL and have already recommended it and Mike to a few people so far.

Jerry.Johnson

13 de dic. de 2012

For twenty years I have been a customer at Lynnwood Honda. I recently purchased a new Honda and worked with Mark Baker. He was very knowledgeable about all aspects of my new Honda.I really appreciated the way he went over the operation of the car in a comprehensive manner. He excelled in all aspects of my purchase, answered all my questions,and really added to the enjoyment of buying my Honda.I always enjoy going to Lynnwood Honda for they make buying a new car a nice experience.Jerry

stegner1

11 de dic. de 2012

I have bought a new 2011 Honda Pilot and a new 2013 Honda Accord from Mark Baker in the past two years and he has been great to work with both by email and in person. Both times he was able to come through with a competitive price. The delivery of the vehicles was straight-forward and quick. I would recommend them to anyone who was looking for a new Honda.

tko2me

9 de dic. de 2012

Thank you so much. It was a pleasure to buy a great car from you. I was pleasanlty surprised by the experience and would be happy to recommend ot friends. Best. Kieran

conleyfrench

7 de dic. de 2012

Beth listened to what I wanted and was ready when I arrived at the dealership. The experience from beginning to end was friendly, fast and fair.

hydrogen42.5777

25 de nov. de 2012

My Sales Person was Kat Byrd: Ill start off with my past experiance with Sales people! I live in bellingham, and like to research cars, as well as test drive a ton of cars before making a decision. this being said Im labeled by Sales people as an Extremely difficult Sale! Being a difficult sale isnt all that bad. I find the worst of worst sales people, they lie, make up stories, and are down right dirty. With the many sales people I have dealt with I have found the Jewel, probably the most honest, hard working, pleasent, and did I mention Honest sales person in Washington State. Kat Byrd is by far the Best Customer Service / Sales Agent that I have ever met. We looked at 4 Honda Pilots, and test Drove 2 of them, one test only lasting 2 min, but I knew that pilot wasnt the one! She was patient, friendly, and if she didnt have the answer she made sure to find an expert to explain. She tolerated my rambunctious 2yr old and my stubborn nature. She assisted us in the transaction and made sure we were happy with our purchase. I reccomend her to anyone looking to buy new or used because you wont find a harder working, honest Sales Agent in this state! We will Deffinitly keep in touch with Kat! On a side note, she handed us two LED Flash lights after our purchase that go on our key chains. she purchased them her self. I have used that darn flash light more then I have ever used any of my other flash lights!

vikranjan

23 de nov. de 2012

I was looking to buy a certified Honda Odessey and I saw an online advertisement for a nice one on Lynwood Honda's website. Although I live in Renton, I stil drove there to check the mini van. I met Kat there and she helped me with test drive of a similiar one. Next day I went again to look at the actual minivan and I liked it at first look as it was the exact same as Kat described me on the previous day. I really liked the way Kat helped me in getting the deal done. She is very honest, straight forward ( not like some other dealers I have dealt on past who will waste hours of yours). The things she knew she explained well and things she didnt know , she didnt make up any story but looked upon and provided us with the full information. Towards the end of the deal, there was some issue which would have costed me extra bucks. I talked with her and she immmediately clarified it with her finance department and saved me those bucks. Overall I liked the dealership also better than other dealers I have been to in my past.I would strongly recommend Kat and this dealership to all my friends whenever they plan to buy a new/used car.Thanks once again Kat for all your help

SongJunzhe

21 de nov. de 2012

Danny is absolutely great! He's been super helpful and nice! I purchased a used Mazda RX8 from him recently, found him great in helping you test drive, getting through all processes including companing me to the bank and help me get the insurance done!

dimats

18 de nov. de 2012

We've leased 3 Odyssey vans from Mike Grecco, and have always been satisfied. I feel that he truly has our interests in mind, and he's always gotten us the best deal. Our latest lease was smooth, and we got a better deal than I had imagined! Mike really took great care of us.

Julie Keeffe

2 de nov. de 2012

I feel fortunate to have had such a wonderful experience when I bought my new 2013 Honda CR-V EX-L from Mark Baker this week. I have had horrible experiences buying cars in the past and I dreaded the thought of having to go through the painful process again. There was no pain at all and it was actually quite enjoyable! Mark helped me pick out the perfect car for me and I could not be happier. He guided me through the decision making process, making sure I considered what was practical, low maintenance, and fun at the same time. There was no pressure on me to add on accessories or other add ons. I felt that Mark had my best interests in mind at all times. I highly recommend you contact Mark Baker at Lynnwood Honda if you are in the market to buy a new car. He will take very good care of you!

jpaulsen68

30 de oct. de 2012

I dealt with Danny from start to finish. He is a funny and very personable guy. He was a straight shooter and made my feel like I had his full attention. It was a very pleasant used car buying experience. No turning, no bringing in the closer. It was Danny Hooks from start to finish. I liked that, and i'm loving my Honda CRV!James Paulsen

Kae Cee

26 de oct. de 2012

I was recommended to Honda from my sister.She just purchased a new CRV.I had not even thought of a Honda and had never driven one before. My experience in the past dealing with Dealerships have not been a pleasant experience. My dealings with Lynnwood Honda was one that I will definitely pass onto others. I felt very comfortable and not pressured at all. I was well informed about the vehicle and how all the bells and whistles worked. My sit down with Randy in finance, was great he was very informative about my purchase and there was no feeling of being rushed or uncomfortable. Purchasing a new car is a big deal and my experience with Lynnwood Honda was Great! I want to say Thank You Kat Byrd and Randy/finance,I love my new CRV-EXL.Kae Cee/Seattle

Lesleypf

23 de oct. de 2012

I have always dreaded the process of buying a new car, but Beth Daniels made this an easy, painless and enjoyable experience! She was extremely helpful and knowledgeable, available to answer questions -- but not pushy, and very pleasant and professional to work with. As always, do your research on costs, but I found Beth and her team at Lynnwood Honda to be reasonable and easy to work with.

lhhumph

15 de oct. de 2012

My experience from beginning to end was absolutely fabulous. Beth is the ultimate professional. She listened to my needs and helped me find the perfect car to fit my budget and lifestyle. With the help of her team (Sales Manager, Business manager and finance), I drove away in a 2010 Honda Accord LX! They all worked extremely hard to get me a beyond fair (higher than expected) trade-in amount for my car and made the process feel so easy. The whole process took about 2 hours and Beth made sure to keep me in the loop as we went through everything. It is evident to me that customer service is a TOP priority for Lynnwood Honda, I truly felt spoiled. For future car purchases, I will definitely be going to Lynnwood Honda and asking for Beth. I would refer Beth and her team to anyone who wants a fair price, seamless sales experience and no hassels!Thank you Beth!!!

bert1111

11 de oct. de 2012

This new car buying experience was the best I've had. There was absolutely no pressure. I really appreciate being allowed to take a car and keep it overnight. My wife was not able to get to the dealership, and this allowed her to experience the car before purchase. The paperwork phase of the process took only about an hour. I am very satisfied with Beth and the dealership, and plan to have the car serviced there as well.

Dan McDrummond

10 de oct. de 2012

Mark Baker is very knowledgeable about Honda and intuitive about my needs. He doesnt seem to just want the sale he actually liked working with me. Nice guy! I highly recommend him.

kimregala

1 de oct. de 2012

I came across Lynnwood Honda dealership through Costco Auto Purchasing program. Soon after I got a call to schedule an appointment to discuss how the Costco program works and further information about the vehicle we were looking for. We arrived there two hours early (since my wife had to work later that day) and Mark greeted us by our first names. Mark was very friendly in going over the Costco Auto program (never having been thru the process prior) and show us a breakdown of cost. He showed us the prices of everything and didn't hide anything from us like you would expect many dealership salesmen. My wife and I have been shopping around the area prior to this visit and got many quotes and averages. Lynnwood Honda was a the last stop and if Lynnwood wasn't going to beat the price we would go to the dealership that gave us the lowest quote naturally. We offered our first counter offer and Mark went to talk to the manager while thinking in my mind how much I hate the negotiating process. Expecting to be offered a lower price then the first offer but not the price I wanted, Mark surprised us with the price we wanted. Not only did they beat all the dealerships in the area but also offered it in the price we wanted on our first counter offer!Once we got down to breaking down the process and paperworks, Mark was very professional and courteous to my wife and I and especially to my mom. He made signing the dots and cross the t's very simple and made us feel very comfortable. He made if feel more like a friend than a stereotypical sales person we all know and hate. Next was financial department and Randy was whom we spoke to. He was a great person and was not pushy nor had an aggressive approach at selling add ons. Just like the vehicle, we were able to get the price of the add ons with little effort and negotiating. After Randy, we were back with Mark to help assist us with the features for the Honda CRV. He was thorough in explain without being rushed and informative. In two hours, we were able to get the price WE wanted (not the dealership) without any problems and drive home completely satisfied in our new 2012 Honda CRV.Recognizing the excellent service by Mark, I took it upon myself to ask where can I write a review for him online. Never once did he mention this website or ratings of any kind. Many people are afraid and absolutely hate dealerships and going through the process but were were completely satisfied. I had a great and easy sales buying process and would recommend everyone to Lynnwood Honda.

Chrisy Medina

1 de oct. de 2012

On 19 0f September 2012, I decided to go and trade in my Benz 1997 and I met Tavo who showed varieties of motor vehicles and the benefits of each motor vehicle among them, he helped me to select honda civic.

starcraftbt

29 de sep. de 2012

We had a great experience with Lynnwood Honda, Beth was wonderful, very caring and was determined to make sure we were happy in our quest to purchase a new vehicle. Everything that was possible was done to help us in our situation, all in all everything fell into place because everyone was set on making sure we ended up with a super nice CRV and payments we could handle. Much thanks to Beth and everyone involved. Julie Whetham

ladychanel

27 de sep. de 2012

Tavo was extremely helpful in the process of me purchasing my first car. He was able to explain the entire financing process in a way that I was able to completely understand and feel comfortable with. He never pressured or me or seemed pressed for time. He also was very personable and easy to relate too. By far the best car salesman I have ever worked with. At the end of everything he even let me give him a hug. I had a great experience at Lynnwood Honda because of Tavo and all of the effort he put forward. I will recommend him to any of my friends and family who are looking to purchase a vehicle. THANKS TAVO!!

hondafans

26 de sep. de 2012

My wife and I recently purchased a new Honda Fit at Lynnwood Honda. Our sales person was Kat Byrd. She made us very comfortable with her knowledge of the car, and communicated very well. We truly enjoyed our experience purchasing this great vehicle.This is the 3rd vehicle that we've purchased at Lynnwood Honda, and that should tell you how pleased we've been with the vehicles as well as all of the people there.We bought our last car before the Fit (an Odyssey) from Joe Burgos, another great sales person there. Both of these sales people were informative, very helpful and no pushy high pressure stuff. We'll go back there again when we're ready for another car.The service staff is also very excellent. I always used to work on my own vehicles and wouldn't trust anyone else to even change the oil. But at Lynnwood Honda, I have no problem trusting these guys with my service needs. They are all excellent.I have had a positive experience with every single employee I've ever encountered there in over 5 years of interactions. That's just amazing to me. I highly recommend this organization!

AALaPlante

22 de sep. de 2012

Joe was great, he asked what we were looking for and what we could afford. He didn't waste our time haggling over details, we were able to get the car I wanted at a good price. This is the second car I have purchased from Lynnwood Honda and it won't be the last. Both times I was treated with respect and in the end felt great about the car I had purchased and the price I paid.

towcrv

18 de sep. de 2012

My wife and I recently purchased a new 2012 Honda CRV from Mark Baker at Lynnwood Honda. I have known the owner of this dealership for a number of years and felt quite certain that his honesty and integrity would also be manifested in his dealership. Going through the purchasing process has proven this to be true all along the way. It appears Lynnwood Honda has carefully positioned good people from the top down. I ended up working with Mark Baker as I previously mentioned. He handled the delivery process very professionally, showed us how to use the navigation system, voice recognition system and a number of other detailed aspects of the car. I was impressed with his technical knowledge of the product and ability to convey it to the buyer (Me), and his willingness to help with any other questions that may come up after the sale. I've dealt with many salespeople and purchased a number of vehicles over the years, and Mark doesn't have that salesman stigma that is so common in the car business, but rather comes across as an honest standup individual from corporate america that happens to be selling cars, and that, in my opinion, he does quite well. I'm very pleased with our new purchase. Thanks Mark Baker and the crew at Lynnwood Honda!

Sameerhr

17 de sep. de 2012

We had a very good experience in buying a new Car with Lynnwood Honda.The staff was very helpful. We would definitely recommend Lynnwood Honda to anyone who is looking to buy a car.

Unique Young Couple

15 de sep. de 2012

I went there looking for a van and Dave helped us out, he wasnt sleezy like most car salesman he was very kind and genuine about helping us. we not only got the car we wanted but it was a great deal :D. when we had to sign paperwork it diddnt take 2 hours it took maybe 10 minuts. We will be back to get a another car again.

applewheel

14 de sep. de 2012

My family recently purchased a new Pilot from Lynnwood Honda and the experience was very pleasant. Tyrone Lawrence was our sales representive and provided us with great service throughout the process. First, he let me and my wife take the vehicle out for an unusually long test drive upon my request. We went through some hilly backroads and also let me test out the power on the freeway. We liked the car, but the only problem was we didn't need all the bells and whistles on that car, or any other Pilots they had on inventory. Tyrone was not pushy, but very gracious and understood our needs, and offered to attempt to find a vehicle with the trim level and color we desired. We negotiated a price on the car and the trade and agreed on a price. Tyrone and team worked through their magic and 3 days later informed us they had the car on the way, and we drove the new car home 2 days later.Lynnwood Honda gave us a fair trade-in value for our old car, and also a very competitive price on the new car. The negotiation was quick and painless and Tyrone did a superb job handling the whole process. After delivery he followed up with phone calls and thank you cards for working with him and doing business with Lynnwood Honda.Overall, I highly recommend Lynnwood Honda and Tyrone Lawrence if you are in the market for a Honda.

holly.braithwaite

10 de sep. de 2012

I needed to get into a car that wasn't going to be a money pit like the previous car I was driving and after a day of bad news and car-hunting I ended up at Honda of Lynwood stressed out and nearly in tears. Lawrence not only took the time to listen to me and work with me to see what we could do, but he was just a good guy who put my mind at ease.Not only do I love my brand new Honda, but I really feel like this dealership didn't "treat me like a stupid woman" like so many car places have in the past. I will absolutely recommend this dealership, and Lawrence, to anybody who is in the market for a new vehicle. I'm sold! Thank you so much for helping me out and making a stressful experience awesome.

kskrinde

10 de sep. de 2012

We had been working with another local Honda dealer for about a week to trade in our 2004 Honda Pilot for a 2012 Honda Pilot. Finally, we had enough of the run around. My husband found the model and color we wanted on Lynnwood Honda's website and made an offer. Mike Grecco called us less than 2 hours later to discuss the deal in more detail. Said he would confer with his manager and call us back in 10 minutes. Mike called us back in 5 minutes and we set a time to come look at the car in person. Customer Services is obviously priority one at Lynnwood Honda. A few hours later we drove our new car home and are confident that when we are ready to trade in our Honda Civic we will be calling Mike Grecco at Lynnwood Honda. Thanks so much!

kamemoto

6 de sep. de 2012

We looked at 7 different dealerships and ended up buying our new Odyssey at Lynnwood Honda. They were great to work with ... helpful, respectful, knowledgable, and didn't pressure us. Their pricing was competitive and they were willing to work with us to make it work. The experience was quick and painless! We enjoyed working with Lawrence ... he was able to answer all of our questions and make the decisions ... we didn't have to meet and negotiate with the next guy up ... he took care of everything for us! Randy, who worked with us on the finances/paperwork, was also excellent to work with! We had a pleasant car purchase experience at Lynnwood Honda. I highly recommend them!

casp2010

5 de sep. de 2012

We bought a great two-year old Honda Pilot. The sales experience was informative, fast and no pressure. We feel great about the deal we got and working with Mike Grecco was a pleasure.

joan.s.olmstead

4 de sep. de 2012

As a salesperson, Kat Byrd went beyond my expectations . She was very informative and educated me all about the differences between the Civic and Accord. I went in with a fixed budget and she honored and respected that by advising to look more seriously at a new civic rather than accord since I would have to buy a used one. Kat Byrd was a no pressure sales lady and I appreciated that very much. I would recommend her to any of my friends or family.

JennGG

4 de sep. de 2012

Tyrone Lawrence and everybody at Lynnwood Honda were great and made it very easy to purchase my new Honda along with giving us a nice deal on our trade in vehicle. Tyrone was straight forward, knowledgeable, and very friendly and patient. He even set up the Blue Tooth for my phone. I would highly recommend working with Tyrone, he made the car buying process easy and fun!

mooseo

2 de sep. de 2012

I contacted Mark Baker over email and went for a test drive. He was knowledgeable about the car and did a good job of convincing us it was the right one for us. When I asked the price, he immediately gave me a number that was exactly what I was hoping for (based on a lot of research on various car buying sites). There were no tricks or particular effort to get a good price. Even better, when I got a price for my trade, the used car manager, Keith, gave me a price that matched what various sites had said the car was worth on trade. Once again there was no hassle or games, just a fair price and the deal was done quickly. The entire sales experience was pleasant and easy. Sure, they tried to upsell the extended warranty and paint protection, but even that was done in a friendly manner without being annoying. I'd absolutely recommend Lynwood Honda to anyone.

NH206

1 de sep. de 2012

From the beginning to the end (delivery of vehicle), Tyrone Lawrence in Sales has shown strong professionalism, courtesy and listened to my needs. I have purchased a new vehicle from this dealership (Lynnwood Honda) in the past and my experience has always been the same. I couldn't be happier to deal with such a great staff at the dealership, and takes the stress out of buying a new vehicle.All staff, receptionists, other sales staff, service staff, and others at the dealership is courteous and it shows how management/owner(s) of the dealership train their staff. Highly recommend Tyrone Lawrence and Lynnwood Honda.

Seattlegirl

25 de ago. de 2012

I did my research and wanted to trade in my 2008 Honda Accord in order to get a brand new 2012 Honda CRV. I knew what my trade in was worth and how much I wanted my monthly payments to be. I was okay walking away if the numbers didn't work out. I called Mike Grecco based solely on his stellar reviews off of this website. Let me just say this was by far the BEST experience I have ever had buying a new car and I would HIGHLY recommend Mike to anyone looking for a new car! From the moment I walked in Mike treated me like family, no pressure at all. I told him what I was looking for and he didn't give me the run around, he found the car I wanted and made the numbers work for me. I am very happy with my beautiful new car! The only reason I would trade it in down the road is to up grade to a Pilot, but for now my CRV is perfect. Thanks Mike!

Jeff Jordan

23 de ago. de 2012

This is the 3rd car we bought at Lynnwood Honda. The "new/used" 2009 Accord replaces the 1989 Accord we bought brand-spanking new 23 years ago. Our experience was great--just like it was 23 years ago. We put 251K miles on the first Accord and the folks at Lynnwood Honda provided great service. Mike Greco has helped us with the purchase of two cars (Pilot and Accord). In each experience, we needed something different. He heard our needs, showed us what was available, and did research for us. When we returned, Mike had a list of cars that met our criteria and provided very good information about the car and buying process. We are very pleased with our experience at Lynnwood Honda and our "new" Accord. I highly recommend the dealership and Mike.

toni.harig

21 de ago. de 2012

I pulled into the Lynnwood Honda on a Sunday morning was greated by a very friendly sales rep Mike Grecco. His Customer service was superb I felt welcome and was suprised by how personable he was. I had just come from another lot that was so far on the other side of what I received from Mike. Thank you so much for the wonderful experience.

tkempkes

20 de ago. de 2012

Our experience with Lynnwood Honda was about as good as one could ever hope for. Mark was a pleasure to work with. We knew what kind of car we wanted when we walked in, and Mark didn't try to sell us something that we didn't want.The trade-in process was easy. They graciously accepted our less-than-desirable trade-ins for a very reasonable price. Tom worked with us to get the financing *exactly* where we wanted it to be.The process of going through all of the dealer add-ons was exhausting. Even so, Tom was flexible with us to consider these options on our own. This was much appreciated, and was a nice way to conclude our experience.Overall I am very happy with Lynnwood Honda and the gentlemen I was able to work with. Assuming my new car lives up to my expectations, I will not hesitate to come back the next time I'm in the market for a car.Thanks!!!

gkelly5

20 de ago. de 2012

Danny Hook was absolutely phenomenal! My wife and I were so impressed with Danny's friendliness, professionalism and attention to detail. We were treated with great care during the entire process. This is the only time during our lifetime of purchasing vehicles that we were not pressured during the fact-finding, purchasing and financing phases of the process. The Lynnwood Honda Team demonstrated a high degree of integrity and service. We will send any of our family, friends, colleagues and acquaintances to them. Gordon and Judy

hondagirrrl

18 de ago. de 2012

I am a professional business owner and a female. I had been shopping to a few dealerships and was ready to just give up; then I met Kat. She was respectful, helpful and very knowledgable. I felt like she was someone I could trust and who had my best interest at heart. She showed me the vehicles that I wanted to look, not what He thought I should have. Kat helped me find the perfect vehicle to fit my needs, budget and lifestyle. You really owe it to yourself to give Kat a try.

Jack Mihoff

16 de ago. de 2012

We are giving Kat Byrd of Lynnwood Honda 5 stars because she did everything we asked/requested without complaining. She wasn't a pushy greasy sales person we dealt with at other Honda Dealers. We got the van we wanted at a great price without any haggling. Great price, great van, and a superb Sales associate!! Thanks Kat

knobriga

3 de ago. de 2012

This was the 4th Honda I've leased and this was the best leasing experience I've had so far. I worked out the deal via text, phone and email, and was able to come in and pick up the car in about an hour. I was able to get the national advertised deal, which in the past hasn't been so easy. This time there was no bait and switch, no hassle, and no pressure to buy accessories.

djdaniele

24 de jul. de 2012

My husband and I had an amazing experience at Lynnwood Honda. We had been to five other dealerships and this was by far the best experience we had. I felt taken care of and not pressured at all. I did the first portion of my deal over the phone and email which was great as we all know how long it can take at the dealer trying to work out the details of any car purchase. Ric was awesome and did a great job of explaining everything to us with great patience and attention to detail. Once we locked on a vehicle and began the finance process, Tami took over and did an amazing job as well. She was great to work with and provided us with a ton of helpful information without pressuring us while still helping us understand the pros and cons of our decision.Ric and Tami both stayed well after closing to help close our deal and never once made us feel bad or rushed. I will always go back to Lynnwood Honda for any future purchases and definitely recommend them to all of my friends and family!Thanks again! I love my new car!

jbedlin

18 de jul. de 2012

My husband and I purchased a 2012 Honda Accord from Lynnwood Honda. We purchased our new car through the Costco purchasing program. I had checked the inventory on-line, so I knew the vehicle that I had in mind. We purchased our last car from Lynnwood Honda and I wanted another Honda Accord. Mark Baker was our salesperson and handles the purchases through Costco. He explained the price, the trade-in, the financing, and the special features in the car. He was thorough in his explanations and answered our questions. He didn't rush us through any of the processes. When we left the dealership, we were happy to return to Lynnwood Honda and that Mark was our salesperson.

Bwtyler

15 de jul. de 2012

My overall experience with Lynnwood Honda and more importantly the service provided by Mike Grecco has been by far the best experience I have had while shopping for a used car. Going into the dealership I expected to be pressured and had my guard up but upon meeting Mike that sense of uneasiness disappeared. From the very beginning he was very polite and approachable. While showing me the car he made a point to disclose any and all discrepancies of the car (which were very minimal) and provided me with a print out of the car fax for my own records. Furthermore if I had a question which he was unable to answer he promptly obtained an answer from one of his helpful coworkers. Throughout my entire buying experience from test drive to financing he was very laid back and was not pushy in any manner. I felt no pressure whats so ever to buying and he was able to get me the vehicle I was looking for that same day. I would also have to say that the Financing department portrays the same friendly no pressure attitude as well and worked with me to get the perfect financing rate that fit my income. I will most definitely recommend this dealership to family and friends and will continue to bring my business there in the future. Lynnwood Honda gets an overall 5 out of 5 in my book for EXCELLENT service.

Shaggynova

30 de jun. de 2012

My wife and I traded in her kia for a 2009 CR-V here, and let me just brag about how amazing Joe was to us. No pressure, no attitude, just plain old fashioned friendliness with the goal of making it's comfortable through the whole process. We would squarely buy another vehicle here again, especially from Joe!

desullivan2012

29 de jun. de 2012

Mike was professional, friendly and followed-through when he said he was going to do something. I found him to be easy to talk to and never felt pressured or worse yet, as if I was being manipulated. I can't say the same about other dealerships I've dealt with in the past. I bought my oldest teenage son his first used car and it wasa really nice experience for both of us. Lynnwood Honda has had a great reputation for many years and my own experience is proof of why they do.We finished out our transaction after they had closed for the evening and it was nearly 10:30 pm when we finally finished, but I never felt rushed. It always seemed like they had my interests first in everything they did. I REALLY appreciated that attitude. Keep up the fine work everyone!Dennis

newowner12

29 de jun. de 2012

In my search for a new Honda Civic I came across Lynnwood Honda's website and discovered the exact model I wanted. I contacted Mark Baker and within hours of submitting my request I had a voicemail waiting with his contact information. We spoke several times on the phone negotiating a price. When I sent in my final offer I was surprised to see that the dealership would accommodate it. Mark called back excited to share the good news and explained that the exact car I was interested in had been delivered fresh off the truck that day. Upon arrival to the dealership I was promptly approached by Mark who introduced me to my soon-to-be new car. His friendliness from beginning to end made the entire experience enjoyable. Once at the dealership I continued to be skeptical of the official price offered to me over the phone and after joking with Mark about it, was shown the paperwork with the exact price discussed. Mark explained everything from start to finish about the car, the dealership, and the process. Being my first time purchasing a car, I was nervous and Mark was able to calm me down while making the time enjoyable.Even after the purchase, Mark followed up with me to verify that I was happy with my purchase and weeks later when my license plates came in, actually placed them on my car for me. All-in-all, I would highly recommend Mark Baker and Lynnwood Honda and know that I will be back in the future.

leora

22 de jun. de 2012

Here is an email I sent my salesmen the next dayI Love my car!! Thank you so much for all your help yesterday getting it set up and for staying till the end. The attentive and courteous costumer service did not go unappreciated. I had a wonderful experience (the whole experience) with you and your co-workers at Lynnwood Honda and I will be sure to tell anyone interested to head your way! And thank that awesome funny guy in the finance department too! (I cant remember his name) but he was part of the experience! ? ThanksLeora

zosmanbhoy

18 de jun. de 2012

I had a very pleasurable experience buying and also selling my trade-in vehicle at Lynnwood Honda. No hassle buying, the price was great, they bought my trade-in for the market price without any haggling. It seems that you have to haggle with every dealership to buy a car, but not with Lynnwood Honda. I bought my new car, traded in my old car and signed all the necessary paperwork within a couple of hours. The staff is very professional.Recognition should be given to Mark Baker for his excellent service. I am planning to purchase my next Honda again from Lynnwood Honda although there are other Honda dealerships that are much closer to my home.

SeattleReviewer

13 de jun. de 2012

We've worked with Mike twice now in the past six years to purchase a new Honda Odyssey and a used Honda Pilot.Mike is the consummate professional who, while representing Lynnwood Honda, still understands that he has a responsibility to ensure the customer feels good about the car buying experience. At no time did we ever feel pressure from Mike to buy a vehicle. His whole approach is to help you find a car that fits your needs, and then see if both parties can get to agreement on pricing.Let's face it, most of us don't like shopping for cars. I'm sure we've all had our share of horror stories over the years, but alll in all, dealing with Lynnwood Honda is a real pleasure. They've been around a long time and their professionalism and care for the customer shows.Mike is an embodiment of the qualities that Lynnwood professes, and we're happy to recommend him and the dealer.

makabe

12 de jun. de 2012

We went thru Costco's auto program to get our car from Lynnwood Honda. Mike Grecco was as low key as they come--he offered a fair price on a hard to get vehicle, and we didn't need to haggle or hassle with anything. I wish Honda corporate was more forthcoming with timely status updates for our car, but it got in eventually, and the price quoted at the outset (two months earlier) was honored despite Honda raising the MSRP on the vehicle between the time we put down the deposit and taking delivery. The car was prepared properly, and we were in and out in about 75 minutes. We paid cash, so that streamlined the process somewhat, and there was not any hard sell tactics on any extras. We were offered extras, we declined them, and our decisions were not questioned.

EvanJ

11 de jun. de 2012

Danny Hook at Lynnwood Honda is fantastic to work with.You should call him too.If you have ever felt nervous about stepping on a car lot or dealing with people selling anything... worry no longer! I came in to Lynnwood Honda to inquire with someone about leasing a 2012Honda Accord. I met Danny Hook in the lot. I don't know if I have ever encountered a salesperson as great to work with good as Danny Hook. Danny puts you at ease right away. Besides the fact that he knows so much about Honda's, buying cars, selling cars, and leasing... he is a really nice person. He makes the experience great. Danny makes the process all about you and your needs. I can tell that's where his heart is and it shows.Danny had me work with Gabe Moreno, the Sales Manager. Gabe was also fantastic; very professional, knowledgeable, and focused on my needs. They both created a great experience for me. I am thankful for Danny and Gabe and their commitment to their customers. I will send everyone looking for a Honda to Danny Hook. Thank you Danny! Evan J.

pennock

10 de jun. de 2012

I just wanted to take moment to tell you how grateful I am for the amazing staff you have at Lynnwood Honda. This letter is long overdue. Recently I purchased my (for the moment) dream car, a 2005 Infiniti QX 56 that you had just gotten in as a used car. I quickly found it on auto trader and was at the dealership the next day. Dave "The King" Tarbell was the first smiling face I saw when I walked through the door. He took such amazing care of me even singing me some of his songs and quickly took me in as part of the Lynnwood Honda family. He took me seamlessly through every step of the car buying process and made everything as easy as could be. Because I was trading in my old car, which I didn't drive that day, I needed to come back the next day. My daughters accompanied me the following day and soon Dave had them eating out of the palm of his hand. My daughters were mesmerized by Dave as he entertained them with his songs and stories while we waited. He made them feel at home as well and they still talk about "The King" to this day. When it came time for numbers in came Robb McCalmon. We quickly realized that we had gone to elementary school together and he made it his personal mission to make sure I was taken care of. He made sure that the car was perfect for me including putting on new tires and brakes which I completely didn't even expect. I was floored! The mission of these two was to make sure that my experience with Lynnwood Honda was such that I wouldn't dream of going anyplace else. Mission Accomplished! My entire experience with Lynnwood Honda and your amazing staff has been top notch. So often we only hear when things go bad. I wanted to make sure to let you know that I have never had a more amazing experience with a car dealership then I did when I walked through the doors at Lynnwood Honda and I should know since my father just retired from the business after 30+ years! Thanks again to your amazing staff for a truly unforgettable experience.

Ilindy

4 de jun. de 2012

This is our 4th car purchased from Mark Baker at Lynnwood Honda. I also have recommended Mark to several friends and all have raved about how they were treated. Mark, and all three of the Sales Managers are very nice and you can tell that they really want to be of service. I will continue to purchase all my future vehicles from them when I can.Thanks Mark!

lolyn

30 de may. de 2012

Dealing with Mark Baker was a pleasure. He did not presure us, was very knowledgeable and informative and clearly wanted us to make a good decision when be bought our new 2012 Pilot last week.. Mt daughter and her husband also bought a new Pilot from him two years ago and had the same experience. This is the way cars should be sold! Mark also took many pictures of the car for us documenting the process of installing the trailer witring harness (an option) which are very interesting since it involved a great deal of dissasembly and reassembly of body interior trim and has quite a few components. I was amazed the Mark did this and very pleased.Dave

leifericanderson

30 de may. de 2012

I was in the market for a Honda Pilot or Toyota Highlander. I worked with Mike to look at my options for a Pilot, and then drove to another dealer to look at Highlanders ... where I was basically held hostage while they came up with more and more ways to annoy me by trying to get me to buy a car that night. The experience at Lynnwood Honda, on the other hand, was fantastic. I actually felt like they had my best interests in mind while they were helping me (and not steering me a certain direction for highest profit margins like the unnamed Toyota dealer).Thanks, Mike!

chermes

30 de may. de 2012

Mark was referred by my nephew and sister and he was friendly, fair and listened. Patient in explaining everything regarding my lease. Got my first ever brand new car!!

gchiu

29 de may. de 2012

This is our second car purchased through Lynnwood Honda. Their sales staff always impressed us with their professionalism. We ordered a Bali Blue Honda Pilot EX and Mark was with us every step of the way keeping us informed from the time the vehicle was ordered and throughout the build and delivery schedule. He even texted us a picture of the car on the delivery truck the day the car was delivered to the dealership which was very exciting after waiting for a couple of months.

bolerjack

28 de may. de 2012

Mark Baker was straightforward, open, honest and fair ... none of the pretense or misdirecting we've seen from other dealers. We feel we got a good deal on a great car.

atcclears

28 de may. de 2012

I purchased a used Accord from Lynnwood Honda back in 1994 and had no problems.I've been using them for the past four years for service on my Honda Fit, and again no problems.I recently purchased a second Honda Fit and had a fabulous experience. I highly recommend Mike Grecco there for a painless purchasing experience.

shalenarene1

27 de may. de 2012

I have been to many dealerships in my time and by far this was the best experince that my husband and I have ever had. Mike Grecco was so great!!! He was honest, knowledgable not high pressure what so ever, he made sure we were getting the car we wanted for the price that fit our budget. Thanks Mike and everyone else at Lynnwood Honda.

linnea206

16 de may. de 2012

Joe is the best car salesman I have worked with thus far. I originally bought a car from him at 18 and he got me a fabulous interest rate and deal. Obviously the credit market has changed, so deals are not as great as they were in 2005. But anyway, I am know looking for a new (used) car and am coming back to Lynwood Honda mainly because Joe is so honest and straight-forward about the vehicle selection. He's also very personable and makes the process fun. Highly Highly recommend asking specifically for Joe Burgos!

nelsung

15 de may. de 2012

We had a great experience and left satisfied. Everyone at the dealership was really friendly and willing to help. We are super excited about our new car!

reubndani

30 de abr. de 2012

This dealership went well beyond what was needed to get us into a car. Having recently moved into the state and no car at all, they very much went above and beyond to make sure we had a car we liked and could afford with our budget. HIGHLY RECOMMEND this dealership!!!!!

msteetop

30 de abr. de 2012

I went to Lynnwood Honda because I was on DealerRater writing a bad review about another Honda Dealership in the area and I got to reading the Lynnwood Honda reviews and they were really great for the most part, including the reviews about the Service Department. That was important to me because I wanted to be able to take my car into the Dealership where I purchased it for servicing. Also, while reading the reviews I noticed Mike Grecco had all 5's! I had requested a quote from Lynnwood Honda along with several other Honda Dealerships and Mike was the only one who actually quoted me a price on the specific vehicle I requested. When I went into purchase the vehicle it was extremely smooth. There wasn't a lot of back and forth business. Mike went out of his way to get me the exact car I wanted and didn't try to sell me on a different one just because they had it in stock. I also appreciated that Mike and Gabe?(Sales Manager) showed me the exact pricing on Kelly Blue Book that they were using to base my trade-in on and when I pointed out a discrepancy in what I looked up they were more then willing to offer me a better price. Even after taking delivery of the vehicle Mike has called to see how I am liking my new car and also to follow up to make sure the service department called and made an appointment to install some add-ons. When I come in, he makes sure to greet me and see if I have any questions... which of course I have because the Pilot just has so many fun buttons to play with. Mike has taken the time to explain how to work everything. I would definitely recommend Lynnwood Honda and especially Mike Grecco if you are in the market for a vehicle!!

damianmayo

24 de abr. de 2012

I went to Lynnwood Honda under the Costco Auto Program. The sales associate was very prompt in getting in touch with me and staying in contact without pressuring. Everyone at the dealership was extremely friendly and the place was clean and inviting. With the Costco Auto program pricing was up front making the purchasing process simple and easy. I would definitely recommend this dealership to others.

jnamort

17 de abr. de 2012

This is actually our second visit to Lynnwood Honda in a year. Our first experience, when we bought my husband's car, was awesome. We felt like Mike Grecco, the salesman, was very honest and fair. The day after we purchased our 2004 Honda, the battery was dead. Although it was not under a warranty of any kind, they told us to go ahead and bring it back in, and they would look at what was going on with it. It turned out to be a module which they fixed for us, free of charge. When we took it in for service, my husband was totally sold. He loved how he simply took it in for an oil change, and they gave it a car wash. He's in love with Lynnwood Honda.Now...my turn. I need a car. I saw a car at a competitor's dealership (Magic Something, down the street.) The car was severely overpriced, but they were totally convinced that they could sell it for much more than we offered. They gave us a big credit for 2 cars we brought in, but this still did not compensate for the deficit between what they wanted (40% over blue book value) and what we were offering (80% of blue book value PLUS 2 cars that made our offer surpass blue book value.) We choose not to negotiate. We make a fair offer and stand firm. They had our registration for our cars, so although they did not appear to want to even entertain a number in our ballpark, we felt as though we were being held hostage. We asked that they please return our registrations and not waste our time. They insisted they we please wait as they try to see if they could accommodate our offer. It's not hard, either you can, or you can't. In the end, they could not, and kept pressuring us to up our offer. Nope. See you later. They handed us back our registrations. Whoops! We got outside and discovered that one of the registrations did not belong to us. Sort of felt like a breach of someone's privacy! Bad taste. Idea! "Hey, honey, remember that great experience we had at the Honda dealership? How about we go back there and see if they have anything?" My husband LOVED that idea, and we wondered why we hadn't thought of that in the first place! So, today, we went back to the Honda dealership. We saw Mike again. Mike's a great guy. You almost feel like you are buying a car from your Uncle Mike, your mother's much younger brother. He is SO honest. We tell him that we don't want to negotiate. We have an offer. If it's fair, he takes it. No pressure. This is two for two with Mike. I am convinced that we will never buy our cars anywhere else! By the way, you'll never guess who called me while I was standing on the Honda lot, waiting for Mike to come back with keys for our test drive. A sales manager from Magic Something. He now had all kinds of cars and great deals for me. He'll even given me a much more inflated price for my trade-ins. Too late. My husband swears he will never set foot on that lot again. Save yourself some time and grief; just go see Mike Grecco at Lynnwood Honda first. You'll be glad you did, and he will be genuinely delighted to see you.

Letalis572

11 de abr. de 2012

Beth Daniels was very friendly and answered all my questions in a professional manner when I leased my second new car from Lynwood Honda. She was also just as nice when I returned to the dealership for a follow-up concern I had to address a few days later. I would definitely recommend her if you are in the market for a new/used vehicle.

dubausu

10 de abr. de 2012

We did extensive research on line checking Honda specifics / ratings / etc. After gathering online information, we ventured out to dealerships to kick tires and test drive. We have had Accords for many years but were interested in the new CRV. We were greated at Lynnwood by Bob Labor and shared with him our interests and features we wanted. After finding the "right CRV", we talked with both Bob and Gabe. Both were professional, courteous, and NOT PUSHY! Our experience was relaxed and continued when we met with Arion Thompson to finalize the numbers. He was also very knowledgeable and offered, without pressure, suggestions with supporting information. Our entire time spent at Lynnwood Honda was a great experience made possible by the caring and knowledgeable staff ~ we will spread to word to our friends looking for a Honda and will be back for our next one.....

krkreft

3 de abr. de 2012

I purchased a 2012 CR-V EX-L from Mark Baker. This was our third new vehicle purchased from Lynnwood Honda and my second from Mark. The purchase experience was friendly and courteous, with no pressure. I traded in a 2007 Accord that I purchased new from Mark five years ago. I received a good value for my trade and a good price on the new CR-V. I would heartily recommend Lynnwood Honda for a pleasant car buying experience.

rcharlton3399

2 de abr. de 2012

My experience with Beth from Lynnwood Honda was AMAZING. After dealing with 5 other dealers over the phone about purchasing a new Pilot for my wife we decided to by-pass the other dealers and drove over an hour away to purchase the vehicle from Beth. The deal was done over the phone and I was VERY surprised that when we went to signing it was 100% what we agreed on. While we were signing Beth made all of the changes we wanted to the factory settings and even programmed all of our favorite stations!

kevinwall12

31 de mar. de 2012

We had the pleasure of working with Beth. We came to a price agreement before coming to the dealership. The transaction went very smooth and everything went as discussed prior to our arrival. I would absolutely recommend Lynnwood Honda.

anekeeton

29 de mar. de 2012

Once we started working with Mike, things went pretty smooth. Only complaint about Lynnwood Honda and the reason for good rather than great rating was that we had visited the dealership twice, with an interest in a particular vehicle and the first time we were approached by a salesman on the lot who took a call on his cell and said he'd be right back and never came back and the second time on the lot no one approached us as all. If it wasn't for the convenience of location and the fact that I've had my other Honda serviced here for the last couple years, we probably would not have returned but we did and Mike was very easy to work with and the experience was much improved from that point forward.

vraoot

28 de mar. de 2012

It was an absolute delight working with Mike Grecco and Lynwood Honda right from the start. During my search for the new Civic , Mike was very prompt in replying to my emails and answering all my questions. Basically, when I walked into the Dealership, everything was fixed, all numbers were as agreed to in our email correspondance and we just walked in , signed the papers and got out. No surprises, no gimmicks, no undisclosed fees.. Delightful dealership experience all way thru. I would highly recommend this dealership if you are in the market for new Honda or any used cars. These guys are honest, professional, and customer centric. Mike Grecco is the guy you need to ask for..

mevermurlen

24 de mar. de 2012

My daughter was looking to buy her first car and we stopped at Honda because of their excellent reputation for reliability. Shawn was very nice and friendly and showed us 6-7 used cars in her price range. All were in very good shape compared to other cars we've looked at. They were clean, some had new tires, and they were all ready for many more miles. We chose 2 to drive. We didn't feel any pressure to buy. She chose the older, less expensive car. The sales transaction was easy. They knocked a lot of money off the original price of the car without having to haggle with them. It was a great experience overall.

Judy De Santis

19 de mar. de 2012

Mark Baker was extremely knowledgeable about all the models I looked at. He made himself available to answer all my questions and take me on test drives at my convenience and as frequently as I needed. After I received my new Crosstour, he met with me several times to make sure I was completely familiar with the car's features. In my experience, Mark has gone above and beyond the call of duty to give me excellent service. I am grateful to know that I can call him at any time for any information that I may need about my car.

TracyW02

15 de mar. de 2012

This is the second car I have leased from Mike Grecco. He is very knowledgeable about the cars and his enthusiam for the cars is apparent. He makes the car purchasing/leasing process easy. I would recommend him and the dealership to family and friends.

Quenyar

14 de mar. de 2012

Beth Daniels is a very professional sales person who knows how to listen and respond with honesty and integrity. She ably supports you through the purchase process without pressuring you or managing you in any way. She has a good product and a good firm and her job is to help you through the process as easily and pleasantly as possible. I would recommend Beth to anyone seeking a new car. I have never been assisted by a better salesperson.

Kevin22889

12 de mar. de 2012

I purchased a used 2006 civic at Lynnwood Honda. Beth was great, she made my first buying experience pretty easy to handle. Very good customer focus and willingness to go above and beyond to make it an enjoyable rather than stressful process. Arion as well was great, he explained everything in great detail for me. I had a good buying experience because of these two.

Monabsn

11 de mar. de 2012

Purchase - 2102 Honda Fit Sport, 5-speed - Milano RedSales representative - Mark BakerOur family has been driving Hondas since we purchased our first NEW car - a red 1985 Honda Civic SI, oh so many miles ago. We recently found ourselves in the market for a new Honda. Lynnwood Honda was recommended to us by the Costco auto buying program. A nod from Costco is high praise and we were not disappointed. Mark Baker guided us through the transaction. Initially we wanted a 2012 Honda Fit - Manual Transmission which we think is more fun to drive than AT. Evidently one was not to be found within our time-frame. Mark provided useful information and answered our questions allowing us to make our own informed decision to go with the Sport, 5-speed AT instead of the MT. At no time did we ever feel pressured to compromise on our purchase. In fact after meeting with Mark we left for a few hours to mull our options. It became clear to us that the customer service we'd received earlier that day was worth a return trip to Edmonds. Happily Lynnwood Honda's inventory yielded a new (6 miles on the odo!) Milano Red Sport Fit which we can definitely say is FUN to drive. Many thanks and highest praise to Mark Baker and Lynnwood Honda for a pleasant buying experience!

Chateaux!

1 de mar. de 2012

Mike was awesome to work with! He was straight up from the start, no problems at all. We would go back to him in a heartbeat, and we recommend him to all.

corwsj1

18 de feb. de 2012

Mark is a consultative salesman. He sold me on the car bumper to bumper! He sold me on the value and the features. He was not a hard sell guy and spoke truthfully and earned my trust. This was the first new car I had ever bought and felt like I was getting a good deal and not being taken. I would recommend Mark to anyone who asks! I gave all "5"s because it was the best car buying experience I have ever had!

amycollins3

5 de feb. de 2012

I purchased a 2012 Honda Pilot today from Lynnwood Honda. The two exceptional employees I dealt with were Beth Daniels and Keith Hager. I have owned a Pilot since 2004 and was ready to upgrade. This was a hard decision as I was so in love with the 2004!! I can't imagine owning any other vehicle than the Honda Pilot!! My buying experience was exactly what I expected from such a great dealership. I have taken my 2004 there for years and am thrilled with the service team as well. Beth took her time to make sure I understood all of the features of the vehicle, was always quick to respond to any questions I had, and I couldn't be more happy with my purchase. I have to say that I think this was truly my best car buying experience because of Beth and Keith. Beth and Keith both worked together to provide me with exceptional service and I will be referring anyone asking me about cars to them and Lynnwood Honda (as I usually do).Thank you Beth Daniels, Keith Hager, and Lynnwood Honda!!Amy Collins

Jldonckers

27 de ene. de 2012

Me and my wife recently had the pleasure of working with Mike Grekko on purchasing our 2012 Honda crv. Lynnwood Honda was the only dealership offering the Costco program on this vehicle, we live in kent and were a little bummed that the only dealership offering the program on the crv was so far away, but after our experience with Mike, my wife and I will have no problem making the drive out there again for any future vehicles. From the beginning Mike made us feel very comfortable with no rush or pressure of any kind. He was fun,patient and very informative. He was very straight forward with everything. He brought us to his desk after we made our decision on what vehicle we wanted and pulled up on the computer the Costco price that we were very happy with. After Gabe The sales manager looked over our trade he came over and introduced himself told us he would be putting our deal together for us which was a big surprise to me because I had never had a sales manager come and introduce himself unless they thought they weren't gonna get the sale. Gabe had everything put together very quickly and got us our payment we were looking for there was never any desk games or going back and fourth which was great! Vanessa in finance was very friendly and informative as well and she completed the deal just as great as it began! Lynnwood Honda has well surpassed our expectations there customer service is excellent and everyone was very friendly. Our overall experience was great and look forward to doing business with them in the future.

valereilcarlson

18 de ene. de 2012

I have recently purchased a 2012 Honda CR-V EX-L from Lynnwood Honda. Mark Baker was the dealer and did a remarkable job of serving me with this major purchase. Never did I feel the "high pressure" that is so often a part of buying a new car! Mark listened to what I wanted and made the whole buying experience a pleasant one. Before I drove off the lot, Mark spent an hour with me in the car teaching me how to use the technology that would otherwise have been overwhelming to figure out on my own! Less than a week later he called me to make sure everything was going as I had expected. He also encouraged me in the next few weeks to make an appointment to come in for another hour of instruction and answer any questions that have come up for me. The whole experience was nothing less than delightful and I hope that next time I'm ready to buy another new car that Mark will still be working there! I will absolutely reccomend him to friends and family!

09Z06guy

15 de nov. de 2011

You don't know how good customer service really is until you had a bad experience. I drove an hour out of my way and found that there still is customer service alive and well and it's at Lynnwood Honda. Very easy to work with, fair and honest with no pain. This experience goes from the Sales Manager, to the car salesman to the Finance person to the lot guy! All very professional and very decent people. Thank you!

peteskene

3 de nov. de 2011

I recently was looking to purchase a used Honda Element. After seeing a particular car on the internet I went in to Honda Lynnwood to take a look at it. The service was generally excellent (including donuts!). The staff were never overly pushy and really left us alone to make our own minds up about the car whilst providing us a comfortable environment in which to do so.I would like to mention the exemplary service that Lawrence Chamalbide gave us. It was obvious very quickly that he was a genuinely nice guy, who didnt once try to rush us. Perhaps the best part was he didnt try to pretend that he knew more than he did, but then went to great lengths to find answers to all our questions. I would highly recommend that you particularly look out for him at the dealership, he's the kind of guy you can imagine having a beer with!Overall, I would highly recommend this dealership and the quality of their cars.

Jhern8127

1 de nov. de 2011

Their motto is "Experience the Difference" and they lived up to this. I bought a certified used vehicle and went back later with an issue about the tire depth being too low. They gave me two brand new tires for free with hardly any questions asked. Lawrence and Keith are my guys now. I would recommend buying a vehicle from here if you want to do business with the best.Jake Hernandez

jchinn1

29 de oct. de 2011

Came in to purchase 2011 CRV EX-L AWD. Mike was easy to work with and made the buying experience smooth. I told them I wanted the Edmunds TMV pricing and Mike pulled it up on his computer and they agreed to it. We didn't have to do any additional haggling on the price, it was quick and easy to get the deal done.

Mark Benton

26 de oct. de 2011

I went in to the Lynwood Honda dealership October 19, 2011, to discuss a warranty issue which involved past service by this Honda dealer and another Honda dealer. The first Honda dealer was Renton Honda with the last date of work on February 18, 2008. I made an appointment with John Royce, Service Manager. Lynwood Honda. The issue I was addressing was brought to my attention by Bret's Independent which performed the 60,000 mile inspection/tun-up for me. At this time Bret's Independent gave me a 2007 Honda service bulletin referencing a problem with my car type's transmission, a 2003 Honda Civic hybrid. Both Renton and Lynwood Honda failed to follow the bulletin or inform me that one had been issued. The issue was a judder like jerking while driving in the middle gears. This could have been fixed under warranty if either of the dealers had done what should have been done. I went to Lynwood Honda October 25, 2011. My complaint is that John Royce was gruff with me when I talked to him about the issue at the first meeting and even more gruff and rude to me at the next meeting when, while making an attempt to mollify me by changing the transmission fluid without charge and then denying his mechanic had actually found the judder. Even that was not supposed to happen. It was supposed to be a check and then talk before we decided what to do. He went ahead with the fluid change without my permission. He had attempted to have the front guys talk to me and deny me any warranty follow-up. I had to insist that he talk to me about the latest development. His statement that he had put his reputation on the line by calling the district Honda representative rings hallow. How is a reputation involved when he is only telling the representative the facts of my case? He was rude to the point of raising his voice as I insisted the years of recorded work indicating a judder were more true than the one time they checked today. He ended the meeting by standing up, glaring down at me with my keys in his extended hand. I even had to go back in and get my paperwork after I realized he hadn't given it to me. The whole time I was made to feel like the car owner who the dealership doesn't want to honor its, Honda's, word. They were the last Honda dealership to not follow the service bulletin, or inform me of its existence so that I could follow-up and have the work done under warranty. I feel that John was only trying to make it so that I could not follow-up and continue my claim for warranty work. I was disrespected, misinformed, rudely treated, and dismissed.

lahtis

24 de oct. de 2011

Buying a car is usually an intimidating experience. Everybody at Lynnwood Honda treated us with respect with no pressure. All were very thorough in walking us through the process and making sure we were comfortable. We are very happy with the experience and highly recommend this dealership. By the way, it is also a great car!

LynnwoodHondaRocks

12 de oct. de 2011

I recently purchased a used Accord from Shawn Pope for my daughter in college. I ran into him the week prior to the actual purchase out in the lot and we instantly connected.Shawn is highly knowledgeable about the cars I looked at, was most helpful, understanding and very much at ease with every question I threw at him. Shawn helped my wife and me to pick just the right car for our daughter, as we had come to see other cars on the lot. He was also very professional throughout the purchase understanding my budget and making the final sale a most pleasurable and rewarding experience. A week went by and the transmission started slipping. I called the dealership and made arrangements to service it. I ran into Shawn again while dropping off the car and he reassured me once again that he would take care of me. You know, he really meant it and so did the entire staff. Now I know why he is one of the top salesmen at Lynnwood Honda. He made everything come out incredibly fantastic! Thank you once again Shawn and the entire Lynnwood Honda team - you truly epitomize the meaning of incredibly GREAT customer service and once again my next purchase will be at your delightful dealership. Keep up the great work ...and as my daughter says after picking up her fixed car.. "Lynnwood Honda really rocks Dad..."

y3d0c0

11 de oct. de 2011

We had a knowledgeable/non-pushy sales person at Lynnwood Honda. Lisa and her team made us feel comfortable asking question. They were able to answer our needs and even offered a loaner car while our service needs were taken care of.

fuzzymuzzie

2 de oct. de 2011

I would like to just comment something about Mark, is that he is a real professional. Normally I do not respond to feedback forums. This man did everything you should expect and more from a salesperson and usually are left lacking with the ususal run of the mill salesmen.He was the only salesperson to give a complete run down of the car exterior/interior the controls uner the hood and showed me the latest designs innovations included in my new Honda Accord.The only sales person to open the trunk and show differences in trunk space betrween models. The only sales person that got down on his knees to point out things that Honda includes in their designs.I feel fortunate to have Mark as my sales person and would recommend him to all my friends for all their new car needs

jaynster

30 de sep. de 2011

I had a very positive experience at Lynnwood Honda. Michael Grecco really went above and beyond to make sure I drove away in the perfect vehicle that fit my driving needs and budget. I purchased a 2012 Honda Civic and I couldn't be happier with my choice. The staff at Lynnwood Honda was very friendly, informative, and willing to answer all of my questions. I felt very comfortable and did not feel any pressure to buy until I was ready. Once, my decision was made, the buying process went quite quickly and I felt well cared for every step of the way. This is the second time I have purchased a new vehicle from this dealership and I couldn't imagine buying a new car anywhere else. I highly recommend Lynnwood Honda!

cmb

28 de sep. de 2011

It was extremely pleasant to work with Lawrence! Really, there was no way that he could have made my car buying experience better. He was friendly and efficient. In an amazing stroke of bad luck, someone hit my brand new car 12 days after I bought it and Lawrence continued to care for me expertly--recommending a body shop and explaining to me how the process would work. Not only would I recommend Lynnwood Honda in the future, but I will send friends and family to Lawrence specifically. Many thanks! Your very happy customer, Christina

apr15

15 de sep. de 2011

We appreciated how informative and professional Mark Baker was as he helped us look at and consider our car buying options. We purchased our first Pilot and we are very pleased.

thorntm

13 de sep. de 2011

This is the second Honda we have purchased at Lynnwood Honda from Mike Grecco. We were so happy with the service Mike provided on our first purchase, we wanted to give him a shot to earn our business again, and he did. I started the purchasing process by submitting a request for quotes on the internet, just to make sure I was getting the best deal possible. Mike Grecco's no non-sense approach and straight forward answers are refreshing. It's nice to have someone who respects thier customers enough not to play games and waste time. Lynnwood Honda is lucky to have Mike Grecco representing them, and I feel lucky to have built a business relationship with him.

purobrown

9 de sep. de 2011

Great experience. Excellent, friendly staff, especially Lawrence and Gabe. They were quite knowledgable and upfront. The dealership is clean and sharp. The vehicles on their lot are of the highest quality and very well taken care of. I was quite impressed with my car buying experience. I highly recommend this dealership to anyone who is looking for an easy, no-pressure, transparent shopping experience. I had a list of vehicle I was going to test drive at other dealerships but Lynnwood Honda took care of me and won me over! I thank my sales person, Lawrence and the sales manager, Gabe for outstanding service. When you go to this dealership ask for Lawrence and Gabe.

vineetjalali

8 de sep. de 2011

Hi, Just writing this since brought HONDA accord from Lynnwood with my specialist Mark Baker. Excellent response from him a good hearted person with clear goal. Good with numbers and customer handling. I was impressed with details about the deal, Quotes, follow up, Paper work and also detailing of car.Overall great working with Mark and a good experience with overall Lynnwood team not to forget Kathy (helped with Financing and paper detailing).I would strongly recommend this dealership for Cars if you are looking for one.Thank you Mark for making my CAR buying EXP an easy process as if i am buying groceries from any of the retail stores. Definitely good exp.Thanks Lynnwood Team and Mark SpecialVineet

naveenprabhat

7 de sep. de 2011

I went to Lynwood Honda just for looking at the Honda Civic Hybrid model almost closed to the end of day and never though i'd come back owning one! It was great the way Mark communicated about all the features, price and every bit of information about lynwood honda and why i should go ahead with the deal. I didn't had second thought about buying the car after the first 1/2 hr comunication about feature of the car. The only issue was price (as usual) but again, Mark worked with me throughout to close on a acceptable price for me as well as dealership and now i proudly own a hybrid! All credit goes to Mark Baker!

brent.howell

6 de sep. de 2011

Lawrence was very helpful and friendly. He made sure we were comfortable with our purchase and worked hard to ensure we were receiving what we wanted. He also made us feel as if the dealer wanted our business and to make sure to call him anytime we have a question or would be coming into the dealer for service.

birdteeser

3 de sep. de 2011

In 2008 my wife and I purchased a new Honda Fit from Mike. I have dealt with a few other dealers though the last 30 years and never been treated so respectfully. Not once was a question of ours evaded or passed over. Their product knowedge is complete. The whole process from beginning to end never had us questioning our decision to purchase from Lynnwood Honda. we received a flyer in the mail that got us discussing trading in the '08 Fit for a '11 Fit. We knew the KBB value of our '08, but didn't really know how the #'s would all shake out. We are now proud owners of the 2011 Fit and couldn't be happier. What a wonderful place to deal with. I went in the day after purchase to bring up a small issue and had to talk with the sales manager. He looked at me and remembered I was in a few years ago trading in our Fleetwood for the first Fit. We'll be back in 2014. Thanks!

nickrs1980

2 de sep. de 2011

This was by far the most streamlined, friendly and "non-pressured" car buying experience that I have ever had. Mike worked with me patiently while I mademy final selections, he got the trade-in value that I wanted for my old car and did it all while helping his co-worker with another sale.I am extremely impressed by the consideration that this dealership shows to its clients. Arion Thompson in the Finance dept. was very helpful and even though I walked in pre-approved by my own bank, he found a better interest rate through another lender. Thank you to both Mike and Arion for all their help! I will be recommending Lynnwood Honda to anyone that will listen and I plan to make my future car purchases there as well.

WPB

18 de ago. de 2011

My need for a new Honda came with the end of the life of my 1998 Jeep transmission last April. I immediately went back to Lynnwood Honda and Mark Baker, where I had previously purchased three used Hondas for my kids. Once again, I was very pleased with the professionalism and thoroughness of Mr. Baker. He delivered an absolutely perfect Honda Pilot, and made sure I knew how all the bells and whistles worked before I drove away. I also appreciate the follow up that Mark gives his customers, answering any future questions they might have that really sets my mind at ease. I know that if I have any issues, Mark will do his best to resolve them for me right away. I will continue to recommend Mark and Lynnwood Honda to my family and friends. Thank you for an absolutely painless car purchasing experience!

gtcranwell

17 de ago. de 2011

I made the tough decision that it was time to sell my 2005 Mini Cooper S and get a compact SUV that would be better suited for my lifestyle as a new grandmother. Although I absolutely loved the Mini, I couldn't fit my granddaughter and her carseat in the back, nor was it functional for driving over the mountain passes in the winter to visit family on a year-round basis.I did my homework and researched all of the compact SUV's on the market, and was convinced that the 2011 Honda CR-V met all my needs. Once that decision was made, my husband and I were recommended Lynnwood Honda where several friends had purchased their vechicles. We were not disappointed.Mike Grecco greeted us as we were looking at a CR-V, asking us all the right questions and assisting us with our final decision as to which model (LX, SE or EX)would best suit us and what options were most needed. He did not pressure us or make us feel inadequate in the process. We came with preapproved financing and needed a set amount for the Mini. Lynnwood Honda's Sales Manager, Gabe (forgive me for not getting his last name!), was able to meet all of our requirements, and within just a few hours we drove off of the lot with our new white 2011 Honda CR-V LX with 4WD. I said a sad good-bye to my Mini Cooper S, but was assured the right owner was just waiting in the wings and would enjoy the fun it gave me for the past several years.I am looking forward to going over to my son's tomorrow afternoon and actually having the privilege of taking my 13-month granddaughter for her first ride in the "Gram-Mobile"! The CR-V drives and handles like a dream. I am very glad I made this decision as I begin a whole new chapter of my life!Thank you, Mike, Gabe, Vanessa and the entire Lynnwood Honda staff!

howardcockerham

17 de ago. de 2011

Sales person gave honest, helpful information. They worked hard to make me happy with my purchase of a new Honda. They did not try to change price or charge for addons after we agreed on a price.

LTHOMAS679

5 de ago. de 2011

The customer service at Lynnwood Honda is absolutely the best. The quality of work is always above expectations and my expectations for Honda are very, very high. It goes without saying that the friendliness is a large factor in dealing with the customer and I have been a satisfied customer since 1987. My overall experience with Lynnwood Honda has been one of great satisfaction and very rewarding. We got a very good price on our 2008 Pilot and we are extremely satisfied and happy and very satisfied with our whole experience. I always recommend Lynnwood Honda to everybody and anybody who mentions they are looking for a vehicle.

disisi

4 de ago. de 2011

Immediately prior to coming to Lynnwood Honda, my wife and I had a horrible experience with a dealer literally just down the road. Driving up to the lot we were immediately greeted by Danny. Our defense was naturally up, but Danny's genuinely friendly personality was immediately apparent and it actually made us want to do business with him. The overall experience with Lynnwood was positive and we recommend their dealership without any reservation.

racheal

21 de jul. de 2011

My experience purchasing a used vehicle at Lynnwood Honda was excellent. i was looking for a specific vehicle within a price range, and the sales staff took time to search and keep me posted on the inventory that was available according to what i was looking for. I was very particular and in a week they had a car for me and i bought it.

dchampi

18 de jul. de 2011

Lawrence was great to work with. Friendly, personable, approachable and very knowledgable. I felt more like I was dealing with a friend than a salesman and got a great, fair deal. It was a great experience.

1120crvH

14 de jul. de 2011

Stopped in to look at a new CR-V. Wasn't planning to buy it that day, but because Corey, our salesperson, was really professional and easy-to-deal with, we did. I have previously owned over 40 other cars. Lynnwood is by far the smoothest new-car buying experience I've had. No games, no BS, no wasting time with rediculous stupid tricks....just help getting the right car (I ended up buying a different model than what I first thought I wanted, which ended up being a really good thing - I like the vehicle I got better) and a fair, easy negotiation on price.It's refreshing to be treated respectfully at a car dealership. Also pretty cool when the salesperson actually knows something about the car. Can't even count how many other dealerships I've been to where that's not the case at all.If you're thinking Honda, go to Lynnwood!

watercolor6622

14 de jul. de 2011

I had a challenging financial situation, but I really needed/wanted a decent used car. Beth and Gabe worked very hard to find a solution for me. Not only did they get me a decent car, they got me into a one-in-a million find that fit my financial boundaries. Beth was warm and professional in her manner, readily available, and very knowledgeable. She asked questions and listened carefully to my answers. Gabe also paid attention to my concerns and I felt every confidence that he was truly working on my behalf. I honestly did not think I would be able to drive away with a new (to me) car, and they made it happen for me. Thank you Beth and Gabe. And Lynnwood Honda!

nlinscott

7 de jul. de 2011

Mark was very responsive. I found a car I was interested in at their dealership on-line and inquired. Mark responded immediately and not only provided a thorough description, but answered all of my subsequent inquiries with expediency and thoroughness. He even made a video showing all aspects of the car. Coincidentally, their used car manager was vacationing in my area (over 500 miles from the dealership) and took the time to review my car for its trade-in value. I would definitely recommend this dealership and Mark and Keith in particular. They were never "pushy," but rather direct and helpful. NLinscottHailey Idaho

brandonwirz

7 de jul. de 2011

lawrence gave no pressure and was very easy to work with.he let me take my time and answered all my questions.he seemed very honest too which is rare at a car dealership.. it's the finance managers who always turn mystomach trying to get you off on a bunch of uneededstuff like clear coat protection or more insurance.

sarthur

7 de jul. de 2011

On June 4th I made the decision to own my first car (in my own name) and was very apprehensive about the car buying process as well as what I wanted and needed in a vehicle. What I knew I wanted for sure was a reliable, low maintenance vehicle that I could 'drive the wheels off' so to speak. Additionally however, as a 23 year old recent college grad, I did not want a car that had "two kids and a mortgage" written all over it. With that said, Mark Baker did a fantastic job of accepting my challenging expectations and made this an absolutely positive experience. He did a great job of asking poignant questions and this narrowed down the search for the type of vehicle. He was extremely knowledgeable in all the cars he showed and even made a point to educate me on the vehicle I finally purchased. Lastly, he was respectful of my price range and offered to find vehicles that would be within that range as opposed to pushing me to an uncomfortable price-point.The vehicle I ended up purchasing was a 2009 Accord EX-L Coupe in a sexy Belize Blue color and I could not be happier. After one test drive, I absolutely fell in love with it and decided then, that this was my car. If I could give any advice I would say this: Please visit Lynnwood Honda and ask for Mark Baker regardless of your car buying situation. His ability to tune into your expectations is impeccable.Samantha A. - Seattle, WA

jaemonik

1 de jul. de 2011

This is the second Honda that we have bought from Lynnwood Honda. Sean was very helpful but also low stress/pressure. He let us test drive a couple of cars without coming along and he offered the best deal from the ten dealerships that we called.

deiter

29 de jun. de 2011

very honest, straightforward transaction.Mike Greco is one of the very few honest, knowledgeable car sales people I have ever met.It was a pleasure dealing with him.This was through the Costco program.

rjmork

28 de jun. de 2011

It is refreshing when you can find a dealership that has honest and caring people that work there.My experience at Lynnwood Honda with Keith and Lawrence was like visiting old friends.I have and will continue to recommend Lynnwood Honda to anyone looking for a reliable car. Thanks again for all the effort and attention!

blueghost22

21 de jun. de 2011

5 STAR service in every way. My 4th Honda from this dealership. If your looking for a new or used car go to Lynnwood Honda see Dave or Gabe and you will be taken care of.Please say away from Everett Honda VERY RUDE sales people. Thank You from, A HAPPY new 2011 Ridgeline owner You going to love these Guys.

SWOODS174

17 de jun. de 2011

This was my first car purchase that I completed by myself without too much assistance from my husband. I normally shy away from the whole car sales purchase experience because of past experiences but this time I decided to just bite the bullet and do it myself. We contacted Mark the day before his vacation and so when we called back the next day to tell him we wanted to deal with him for my new Element, we had to leave a message. Imagine my surprise when he called me back from Idaho while on his vacation (I'm in Alaska) and we did the entire transaction over the phone. Honda was having a special interest rate that weekend and I was concerned I wouldn't get everything done in time to take advantage of this great opportunity. Mark reassured me that everything would work out and it did. I flew down to pick up my car two weeks later to put it on the ferry to get it to Alaska and Mark spent a couple of hours getting me up to snuff about everything I should know about my car. Thanks for all your assistance in buying my Element. I love it. Sandra WoodsJuneau, AK

BLDawson

11 de jun. de 2011

Lawrence and his team at Lynnwood Honda met and exceeded my customer experience expectations. They understood my needs and terms for purchase and worked together to make it happen for me. I would highly recommend Lynnwood Honda and their professioal and friendly staff.

Msrae0708

11 de jun. de 2011

Corey was very knowledgeable and friendly he had a great energy that made buying my new car fun and exciting. I also appreciated the time he took to follow up with me after I bought my car, I will definitely recommend anyone I know.

BKasota

11 de jun. de 2011

I went to Lynnwood Honda after visiting several dealerships, and was expecting to deal with the same typical pressuring sales guys. I was instead blown away by the AMAZING customer service, respect, and care I received from the moment I walked in. I had the pleasure of working with Corey, who made this THE best experience I've ever had purchasing a car. If anyone has a chance to go there, it is a MUST to visit Corey! Best sales person I've ever met, he actually made buying a new car fun, easy, and pressure free by personalizing the experience to my car needs, explaining all my options, and even bought us lunch while we were there! I was EXTREMELY impressed by Corey's willingness and ability to go above and beyond to make sure I got THE BEST DEAL imaginable, and was 100% happy with my car! Corey, and the entire staff at Lynnwood Honda was amazing, and I couldn't imagine going anywhere else now.

mr_michael_

11 de jun. de 2011

Shawn listened to what I was looking for in a car as we took a test drive. He was able to incorporate my wishes into the auto I wanted. When questions arose, he sought out the information and all the staff was very accommodating in answering my questions or concerns without hesitation. I dealt with Shawn, the finance people and the Used car manager, all excellent representatives of Lynnwood Honda!

aronson

8 de jun. de 2011

Lawrence was very knowlegable,helpful,professional and friendly. When we decided a new car was more than we wanted to pay he was just as nice and helpful in helping us select a certified pre-owned vehical. After we got home we read that this car had been in an accident---maybe we should have been told that before buying it but hopefully the certification work took care of any problems. Gloria Aronson

Diana & Lee

2 de jun. de 2011

We had just started looking for a car, trying to decide what make to buy and were only planning on doing test drives. We were comparing Toyota (we currently own a Rav 4), Honda and Subaru and we were using the Costco program. We met Mike on Saturday and told him what we were looking for and that we were just starting our process in making the decision of which car to buy--because our current car was still running well. He was very well informed about the various models we were interested in and very enjoyable to interact with. He encouraged us to take additional test drives, even for longer periods of time while doing errands, to determine which of the two models we had chosen would be best for us. We went back the next day after test driving a Subaru and let him know we were still trying to decide which make would be best for us. Mike never tried to persuade us one way or another and in fact stated that there was no need to make a decision immediately because he wanted to make sure we chose the right car that we would be happy with long term. We went back again Monday (I think we ended up being at the dealership 4 times) to talk with him again. At no time did he make us feel that we were wasting his time or that our indecision was unusual or that we were taking too long in our process.Because of the fact that there was special financing that weekend we did buy the car--our first new car ever--but even had we not purchased the car that weekend we would have gone back to Mike and Lynnwood Honda to make the purchase.We would recommend the dealership and Mike to anyone, and have in fact mentioned the exceptional experience to our friends.

lucire

1 de jun. de 2011

I always dread shopping for cars...I have always found it VERY stressful...Mr. Chamalbide, however made the experience of purchasing a new Civic painless...he was very courteous, respectful and easy to talk to ...he knew the vehicle, and showed me every detail...so that I felt very comfortable in my choice...I felt he gave me his full attention, listened and answered my numerous questions.I would certainly feel comfortable recommending Mr. Chamalbide to anyone looking to purchase a Honda. Thanl You.....

WEITANG

31 de may. de 2011

Michael Grecco is a very professional Sales person, very polite, very accurate, very knowledgable & very responsive. Will refer him to all my friends.When I pointed out that there were few dirty spots on the rear seat, he immediately took the car back to the service department, got it cleaned and apologized.

tektypea

26 de may. de 2011

Lawrence is a great salesman. He made me feel comfortable while they negotiated the offer and prepared the documentation. He supported my financial budget and picked a realistic payment plan, which in the long run will save me money. Tami from finance was very hospitable and friendly going over the financial documentation.

tom ryan

24 de may. de 2011

I've purchased many cars in my life for myself and for my family,several from Lynnwood Honda.This dealership has always been competitive,ethical and friendly.And there service dept.is THE BEST.They always have a great inventory of cars on hand and if you ever have a problem,they take care of it.I give them my highest recommendation!!!Tom Ryan

jedicheetah

29 de abr. de 2011

I can't say anything but good things about my experience buying a Honda CR-Z at Lynnwood Honda. Mark Baker, the Sales Manager, took great care of my wife and me. I made an offer by email. They were able to make that offer work perfectly. Mark did a fantastic job of walking us through the sales process. I don't think there is anything he could have done to make it better. I only wish I would have eaten before going in, because he had more to show us but my stomach demanded food.I would highly suggest that if you are in the market for a new or used Honda, that you go in and check out the inventory at Lynnwood Honda. They will take good care of you!

antcar0520

16 de abr. de 2011

My husband and I had been shopping for a car for me and were pretty set on one at another dealer. On the way home we stopped at Lynnwood Honda. I had purchased cars from them before. We were introduced to Lawrence. He was so friendly and funny. His personality really meshed with ours. We were looking to lease a car and they had a great lease program going. I found a Honda Civic EX I liked except for the color. It was the only one on the lot. Lawrence told us that perhaps they could trade for a color I liked. He would check it out the next day as we were on our way home. Lawrence called me the next day to tell me he was on his way to Tacoma to pick up the Honda in the color I wanted. He would be back in time for us to view the car after work. He called us when he returned with the car. We came in for a test drive and talked about the lease program. Lawrence answered all of our questions and spent plenty of time making sure we felt good with our choice. I really appreciated that Lawrence spent his own time driving to Tacoma to pick up the car I was interested in. We leased our new Honda that day. It was after closing when we went home, so Lawrence told us to come back so he could ensure the car was cleaned inside and out for us. My husband and I really enjoyed working with Lawrence. I loved that we didn't feel any pressure to make a rushed decision or get a car we couldn't afford. Everyone at Lynnwood was so friendly. It was nice to get another car from Lynnwood Honda and work with Lawrence. Anthony and Carolyn

ritaklee

12 de abr. de 2011

Beth was friendly, helpful and got right to the point. She provided good information that I could read which allowed me to compare different cars. I got a fair deal on a trade in and a good price on the car I was buying. I appreciated that no one pressured me.

rcaldart

8 de abr. de 2011

We were treated very well from our first email inquiry, when my Wife and I entered the showroom floor and when we walked out with new cars. We are confident that this very good service will carry on through the lifetime of the cars. We were not pressured to change the models nor the features of the Hondas we were interested in. They had a good selection in stock to choose our new CRZ and CRV from. We got everything that we wanted from our new cars (good mpg, styling and reliability) and from doing business with this dealership (no pressure, fair pricing, very good employees to work with). Both Lawrence and Arion deserve praise for good work. By the way Mark Baker and Rob his manager, were also helpful. Bottom line: We felt we received good deals!

CRVhappy

7 de abr. de 2011

Lynnwood Honda made the car-buying experience a breeze!! So easy to work with and listened to what I wanted and found it for me at a great price. I would HIGHLY recommend this dealership...they are all GREAT to work with! Give them a try and I think you will be very pleased--no pushy salespeople who will bug you until you buy!

calleypark

5 de abr. de 2011

My sales man helped me out so very much. He stayed within my price range for a used car, and helped me really find a good deal. I had to walk to the dealership because my car had broken down the week prior and when it came time to pick up the car, my sales man picked me up at my house to help me out. He made me laugh, feel comfortable and best of all I didn't feel like a was getting ripped off or taken advantage of because of my lack of knowledge about cars. This truly is the BEST sales men at Lynnwood Honda. Go see Lawrence Chamalbide!!

egiaimo

2 de abr. de 2011

Mike was friendly, attentive, and accomodating. He took the effort to find exactly the vehicle that we wanted at a good price and had it delivered promptly. Mike accomodated my work schedule to deliver the car on his day off. The finance department was professional and completed our paperwork much quicker than other dealerships. I highly recommend working with Mike and Lynnwood Honda. --Ed

ki720a

30 de mar. de 2011

I came to Lynnwood Honda in the first place because a family friend works their and he spoke very highly of the dealership. Inew that the Honda Ridgeline was what I wanted and I really feal like that rig was made just for me. I love it. I gave them a call and got in touch with Internet Manager Micheal Grecco who was very professional on the phone and not to pushy. I went in the next day and they had a Ridgeline that fit my needs perfectly. I guess the Asst.Manager of the place helped out in the deal and the owner even shot out an e-mail saying to take care of me. I ended up trading in two of my family cars and made a sweet deal with no hassle. Micheal Grecco did everything he could to make my family feel welcome during the whole transaction. I would recommend him to all my friends and family in the future.I have a 7 year old son and the other day we were on the way to baseball practice and he yelled out to me that he loves rolling with his dad in the new Ridgeline. Our neighbors say we should be in a Honda commercial

whitestripes

29 de mar. de 2011

Lynnwood Honda is a family-run dealership with a professional and low-key approach. The sales area is clean and attractive with a nice presentation of new and used vehicles. The sales, office and finance staff are experienced and friendly; Bill Blair was extremely professional as a salesperson who never made me feel pressured to buy, Danny gladly stepped in to arrange a test drive while Bill was out of the office, and Christine in the finance department worked very hard to obtain the best possible finance rate for me.If you are considering buying a used vehicle, you will find those at Lynnwood Honda to be in outstanding condition with free CarFax reports posted on the dealer web site. You may print your own NADA or KBB trade-in and retail values from the computer right in the showroom lobby. No 'dealer-only' blue book values or strong arm sales tactics. I have made two used vehicle purchases from Lynnwood Honda and two friends have bought new vehicles as well. All of us concur that this is a pleasant dealership to do business with.

DesRosier

28 de mar. de 2011

Mike Grecco did a great job matching the price that we wanted. He responded very quickly with my request for a quote and did not try to hide any extras in the final price. He was very sensitive to our request that we wanted a basic model and were not interested in the hard sell for any extras. Our car was ready for us when we arrived at the dealership.

Joewert

27 de mar. de 2011

My wife and I hate buying new cars, but from the moment we walked onto the Lynnwood Honda lot, something was different. She was looking to trade in her 10 year Subaru Forester for a small sedan with good mileage. We had test driven Subaru Imprezas, the Chevy Cruz, and she had driven a Kia Optima. The last car she was going to look at was a Honda Fix. As soon as we saw it, she realized it was smaller than she wanted. At that point the salesman, Lawrence walked up. He introduced himself and asked if he could help. He was not pushy and he was not obnoxious.He was also very knowledgable about all of the cars. He advised us to look at Civics. We did and test drove one with him. My wife really liked it but was not quite sure (she takes time to make up her mind). He gave us his card and told us to think about it. He would be there the next day. That evening we discussed the cars and she decided she wanted the Civic. The next day, we returned to the lot and Lawrence came out to see us. He remembered our names and asked if we had decided on a car. When we told him we were very interested in the Civic we had driven the day before, he got us the key, told us to take it out again, take our time, and discuss it. He did not go with us. While we were driving it, Kathy decided she wanted a Civic, but with more bells and whistles(leather seats, sunroof, etc), so when we got back to the lot, we asked Lawrence what they had and told him roughly how much we were willing to spend. They had a salesman's demo that was exactly what we wanted and he showed it to us. I am a very hard negotiator and though it took us over one hour to agree on a price, I felt that both parties got a fair deal. In over 30 years of negotiating and buying new cars for myself and friends, I have never had such a pleasant experience. Lawrence and everyone at Lynnwood Honda was enjoyable to work with and I will recommend them to all of our friends

ronald.nelson

27 de mar. de 2011

Rick Foncea was our sales rep. From beginning (internet contact) to actual purchase Rick was 100% involved and provided superb customer service . This was hands down one of the BEST experiences I have had in the past 30 years of purchasing vehicles at dealerships. This dealership had so much class I felt like I was purchasing an $80,0000 vehicle. Top notch class act at Lynnwood Honda. FINALLY, a salesman and dealership that "get's it". They understand what the consumer desires and expects. My wife and I didn't have a chance to eat breakfast so we were getting ready to raid the snack machine while Rick was working on our paperwork. Rick immediately stopped what he was doing and brought us a tasty plate lunch of chicken and fries and a drink.My wife an I were totally amazed of Rick Foncea's attention to detail, geniune caring, sincere and professional. (no act or B.S.)HINT.... To make the process even smoother do like we did and go through COSTCO. Lynnwodd Honda works with COSTCO and has a good working relationship with them. Just get an authorization number from COSTCO and be sure to bring your costco card to Rick and he'll take care of the rest.BOTTOM LINE..... IF YOU VISIT LYNNWOOD HONDA MAKE YOUR RESERVATION NOW FOR RICK FONCEA. P.S. .... Just in case you're wondering I never knew Rick until to day of my CR-V EX-L purchase.

miniac808

16 de mar. de 2011

My family just recently relocated from Hawaii. I contacted Lynnwood Honda and Mark responded quickly. We painlessly agreed on a model, price, and delivery date. Since we moved before our CRV 4WD arrived, Mark accommodated us 'til it was delivered (major kudos!!). Mark was very easy to work with and he introduced me to the friendly staff at Lynnwood Honda.Relocating was very stressfull for my wife and twin daughters but buying our new CRV from Mark and Lynnwood Honda was defintely NOT.

DickWKothe

14 de mar. de 2011

We just bought another car from Lynnwood Honda. We bought both cars from Mike Grecco, the internet sales manager. We bought our 1st used car from him in 5/08, were very happy with our purchase, and wanted to work with him again. He provided all the information we needed before we first visited the dealership to view the car including a video of the car. We came back later and test drove the car with our daughter. The car was very clean even though it was 7 years old - 2004 Toyota Solara. I've also had my 2006 Honda Accord serviced at Lynnwood Honda. We don't mind driving the extra miles to this dealership for service. They do a great job on our vehicle, and their facility, which includes a great waiting lounge, is very accommodating while we wait. My daughter loves her new used car!

taxtelle

9 de mar. de 2011

We have never felt better about buying a car. Bill, Gabe, Mike and the finance people at Lynnwood Honda gave us a FANTASTIC deal on a brand new Honda Pilot. What's more, they treated us like family and went to great lengths to earn our trust. These folks are not merely interested in making a sale, they aim to build a lasting relationship with their customers. They're not just good salespeople, they are good people. We enjoyed working with them and we heartily recommend that you visit them FIRST if you are looking for a new or used car.

bennette

7 de mar. de 2011

How incredible is it when we just go to look at a Honda Insight, and come home in a new one? Here is how this shook out for us: with Honda's buy-down to 0.9% APR, the discount off the price -- which we didn't even ask for! -- and the gasoline savings will have us saving over $100 a month compared to our gasoline only RAV4's payments and gas. Yes, we traded down in size a bit, but that's a good deal for us. I cannot thank Bob Labor enough for inviting us in after a friend suggested we call him. Five Stars!

darrylr50

7 de mar. de 2011

This is the second car we have purchased from Lynnwood Honda, and both experiences have been very positive. I had contacted Lawrence by phone the day before to see if a previously advertised financing option was still available. He confirmed that it was, and when I visited the dealership the next day I asked for Lawrence. He was very professional and at no time did I feel pressured. I would recommend Lynnwood Honda to anyone looking for a new or used vehicle.

tomiguy11

7 de mar. de 2011

Just an overall good experience. Our salesman was kind, appreciative of our needs, and worked very well with us to come to a deal on a new CR-V EXL. We bought using the Costco Auto Program, and it made things much easier. Couldn't have asked for much more; the trade-in value was fine, the price of the CRV was excellent, and the negotiation was respectable, honest, and much better than one could anticipate!Thank you Rick, and the team at Lynnwood Honda, for treating us as you did.Jon & Toshiko

jed1963

5 de mar. de 2011

Went to Lynnwood Honda looking for a late model used Honda for my son. I have previously purchased a new CRV from this dealership. I had reviewed the inventory online and called the dealership where I was introduced to Michael. Michael quickly identified several suitable vehicles and located a recently traded Element which was a perfect fit for my son. We quickly came to an agreement on price. Michael surprised me with an additional reduction in price due to an affinity relationship with my wife's employer.As always Lynnwood Honda is a pleasure to deal with in all capacities. I would recommend Michael Grecco to anyone looking for a new or used Honda. Overall a 5* experience.Jim DBrier, WA

Ed Womack

2 de mar. de 2011

Mark Baker was a great salesperson to work with. We told him our need for a car for our daughter and within a couple of weeks he called us about a trade-in car that was perfect for us. The dealership was outstanding in getting the car cleaned up and made sure everything was functioning correctly before we took it home. We would highly recommend Lynnwood Honda and Mark Baker to anyone looking for a new or used car.

iraj1234

26 de feb. de 2011

Mark Baker made our new car buying experience a fun and enjoyable one. He was vey well informed and honest. His picture should be put right next to the word "professional" in dictionary. We highly recommand Mark and Lynnwood Honda to everyone who is intersted in purchasing a car.

loripurdy

24 de feb. de 2011

Lynnwood Honda stands behind their pricing. They are fair and honest. I love my new Accord! I would recommend Lynnwood Honda to any one I knew that was in the market for a new or used vehicle. Very friendly and knowledgeable employees.Thanks, Mike!

mmbanti

21 de feb. de 2011

My experience purchasing a vehicle at Lynnwood Honda was excellent. I found out about the dealership via their website and was impressed with the up-to-date inventory and specials. In addition, their inventory photos are of the actual cars, not just stock photos which was a welcome change from most dealers. When I arrived at the dealership I was greeted by Lawrence Chamalbide who showed me the Civic Si(s) that he had on the lot. Lawrence was low-pressure and let me browse without being hasseled. Whereas most dealers have 1 Si on the lot, Lynnwood had 4-5 to choose from. When I finally decided to purchase the Civic Si Lawrence was extremely helpful and direct. I was able to receive the price I wanted for my trade and the financing deal I wanted. Closing the deal took only a couple of hours and I never once felt like I was being pressured or manipulated. I definitely cannot say the same for other dealerships I have purchased from. I highly recommend Lynnwood Honda for their selection, modern facilities, low-pressure sales staff, and professionalism.

Trenac

15 de feb. de 2011

Having done a lot of research I went to Lynnwood Honda based on good reviews and the fact that they had the Honda Fit I was looking for on their lot. I worked with Mike Grecco who was very friendly, and upfront. I didn't feel any pressure or that any of the people I met were trying to play games.After I took my test drive we sat down and discussed price. They were very upfront about everything and I never felt that I couldn't get up and leave if I wanted, unlike other dishonest dealers who try to force you to stay.Everyone was friendly, made sure that I was comfortable and I left feeling good about my purchase and the service I received at the dealership.I would recommend Lynnwood Honda for anyone looking for great customer service from a dealer.

tictac1924

15 de feb. de 2011

*************************** THANK YOU Lynnwood Honda! *******************************Thanks to the entire team at Lynnwood Honda for the excellent treatment we received last week at the dealership. It could not have been a better experience for us. Jennifer was not uncomfortable working with Bob and Gabe to find the best choice of vehicle to meet her needs. Gabe was fantastic to deal with and went out of his way to give Jennifer every financial advantage he could. I have never met a more sincere, caring, and straight forward manager in my life at a car dealership. My sincere thanks to everyone who helped us during our visit last week. Gabe has been there a long time and it is obvious why you trusted him to greet and take care of my friend Jennifer.You have won my Honda loyalty. I will be in the market for another vehicle very soon. In the past, I have experienced poor treatment at other Honda dealerships. Even though Edmonds is a little out of my way, I'm convinced that I will receive the best treatment at your dealership. I look forward to a purchase there soon. And will recommend anyone I come across in the market for a Honda to make the trip to Edmonds and purchase at your dealership.Thank your for your response and help with Jennifer and showing her what the Honda purchase experience can be like but rarely is found at other car dealerships.************** Lynnwood Honda... the best customer service experience ***************

jifo1

5 de feb. de 2011

I always feel like my sales person is working in my behalf at Lynnwood Honda. No high pressure negotiating games I always felt comfortable. Something that is hard to find at other dealerships. Service department is always friendly. A great place to buy a car.

alkaush

4 de feb. de 2011

I'm writing this review just hours after purchasing new 2011 CR-V EX-L. It was the 5th Honda that my family and I have purchased from this dealership. I have always had the great experience at this dealership. However, I just want to mention it, that the process of buying a car this time, did not start out very well. But it ended exceptionally well. I initially made a contact to the dealership to inquiry about the availability of the car I wanted, especially exterior color of it. I have also mentioned that I wanted to make an offer on the car. The first sales agent I have spoken with ( unfortunately I did not get his name) said that he would call me right back within 5 minutes with some information about the car..I have not heard from him for hours. I have made another inquiry few hours later and mentioned this to another sales agent, Shawn who assured that he would call me back shortly. I have also made an offer to him, and asked him to check if that would work out and also told him the colors that I wanted. Shawn also did not return my phone call that day. I have called at the end of the day again, but got a feeling that Shawn was avoiding me. I felt ignored, and was upset with lack of response. As a manager of the retail store, the worst thing that we can do is to ignore our customers. The next day I have spoken with Keith and explained what happened the day before, we had a great conversation, agreed on the price that I was comfortable with and then I received a call from Lawrence Chamalbide. I was at the dealership few hours later and the process of buying this car was flawless and absolutely great! Lawrence is a true professional, my wife and I were relaxed and very comfortable in working with him. He answered all our questions, was courteous, polite and funny. My wife will need a new car later on this year, and I'm positive that I will work with Lawrence again in near future. I want again to thank Keith for actively listening to my concerns and to having Lawrence in assisting with my purchase. I'm glad that my experience ended on the positive note!

tlateer

4 de feb. de 2011

This is my fourth car from Lynnwood Honda, as usual it was a great transaction. Very low stress, no high pressure salesmen, every step was very easy. Go talk to Joe or Dave, two great salesmen. Then talk to Keith the sales manager. Everyone there has a great attitude. Thanks again/

scwakefield

31 de ene. de 2011

My experience with Lynnwood Honda was the best possible. Only had they given me the car for free would it have been better. They were honest from the beginning and I never felt pressured to buy anything. They made me feel comfortable, explained every detail of the car, the process of buying and the charges associated. They were upfront with everything and I feel I got a fair price on both my trade in and for the Certificed Used car I purchased. If you're in the market for a Honda, go to Lynnwood Honda! I went to 5 other dealerships in the region and this was by far the best as far as price, customer service and honesty.

buyingafit

30 de ene. de 2011

Dealership was professional and courteous. Seemed to understand that we did not want to waste time hearing about all the crap that can come with cars (clear-coat, extended warranty, etc) and instead just let us quickly, easily, and cheaply, buy the car we wanted.Customer service was awesome. It was easy to communicate with sales staff and easy to reach agreements. Our particular salesman, Lawrence, was very personable and friendly - but not in that annoying way. We got an incredible deal, it took all of five minutes to broker. I explained the best deal another dealership had offered me and what it would take to earn my business. Very quickly that was the deal I got (~$1000 under invoice). The overall experience was simply very impressive. I never found myself annoyed, except when having to sign all the paperwork which unavoidably takes about 28 years to get through. I have no real comment on quality of work as they haven't done any for us yet. Hence I rated it N/A. All the other categories earned a '5'.

edritter

29 de ene. de 2011

After a very bad experience with a nearby Honda dealer, I arrived home angry and a bit disillusioned. I logged on to Edmonds.com and sent out several requests for quotes to other Honda dealers. Within 30 minutes Mike called me and without prompting offered a price much better than the price I had offered the aforementioned dealer. I thanked him for the call and quote and promised to evaluate his offer along with other pending quotes. Later that evening I received a quote from a competing dealer that was several hundred dollars lower. The next day I met with Mike and explained that I had a more attractive offer. Without any haggling Mike and his manager matched the offer. Soon after we were putting the finishing touches on the paperwork and driving home in my daughters new car. While price was certainly a major factor in my purchase decision, I was also swayed by the friendliness of Lynnwood Honda's staff (Mike in particular), and strict attention to providing a high-quality customer experience. I'm considering purchasing yet another Honda for myself, and when I do my first call will be to Mike at Lynnwood Honda.

kevster

29 de ene. de 2011

I had been looking for a 2011 Honda Accord coupe for a few weeks, when I stumbled onto Lynnwood Honda web site and saw the Accord coupe in the new inventory list. I emailed Mike and we chatted over Email some,and set up a appointmant for a test drive. I ended up taking a day off from work and went to Lynnwood Honda the next morning, when I arrived the Accord was parked out front all washed up waiting for me. I met with Mike he and I went for a test drive, I was stunned at how nice of a car the 2011 Accord coupe v-6 was, so Mike and I sat down and ran numbers.. lets make a deal it was.. Overall it was a PLEASURE, and Keith who gave me a great deal on my trade was great also. Friendly staff is a must.. and Lynnwood Honda has that and more.

kareninagriswold

28 de ene. de 2011

I purchased a used car from Mike Grecco at Lynnwood Honda and the entire transaction from begining to end was a great one. I have had bad experiences at car dealerships in the past so I was a little hard to win over. Mike was very patient with me and answered all of my questions. I did not feel pressured to make a purchase, it felt more like he wanted to find a car that was the right fit for me. He found me not just a good car, he found me a great car!! I am very happy with my "new for me car"! I did need to contact him about something after purchasing the car and he was every bit as helpful and accomodating after the sale as he was before he sold me the car. I would highly recommend Mike to anyone who is interested in buying a new or used car!

BobRobin

27 de ene. de 2011

Where do I start? Michael Shiveley is by far the most amazing Sales Consultant Bob and I have EVER had the pleasure of working with. I honestly mean that. We worked with Michael when he was at Honda of Kirkland and purchased a 2009 Fit. When we decided at long last to retire the 1990 CRX, we called Kirkland looking for Mike and much to our dismay, he no longer worked there. What to do? Find him!! The first place Bob called was Lynnwood Honda.(Where he had bought our FIRST CRX in 1989.) He asked for the Sales Mgr and then asked if a Michael Shiveley worked there. We were so happy when we got to talk to Mike! We came in the next day and bought a beautiful black 2011 CRZ EX. Mike makes the new car buying experience fun instead of stressful. Seriously, it was like seeing an old friend. When we left, Bob and I were talking about what a great guy Mike is and Bob said if your mom ever needs something to replace her 18 year old truck, I would be totally comfortable having Mike find something for her. I agreed.I wouldn't trust just anyone with my wonderful feisty 80 year old mother. In fact, I wouldn't trust anyone but Mike. I know he would take great care of her. Just as he's done with us. Bob is out of town so I picked up the new CRZ today. Michael went over everything about the car and service with me. (He showed me the Service Dept too!) He even preset the radio channels for me. He also paired my phone with the blue tooth. I made 3 phone calls on the way home from Lynnwood to Lake Stevens and pretty much thought I was all that. :) The car is wonderful to drive and the people I called said the blue tooth was as clear as they'd ever heard. Having had 2 CRX's, a Del Sol, an S2000, a Fit and now the new CRZ, I guess it would be an understatement to say that we are Honda fans. :) And Michael Shiveley fans! I also should mention that Lynnwood Honda is beautiful and clean and everywhere we went, there was a smiling face. Again, thanks to all and especially to Mike! Sincerely, Robin Lowman & Bob Lindsay

marciesfun

27 de ene. de 2011

He is a great salesperson, I told him what i was looking for and he found it. And made sure that i was very satified.He also made sure that it was within my price range. He tool the time the take me out on a test drive which most dealers dont do now.

jefftreece

27 de ene. de 2011

this was the best experiance I have ever had at a car dealer. and Rick was great. I will never go to another dealer again. all other dealers suck. Lynnwood Honda is the best dealer ever. never use a any other dealers they are not worth it. only use Lynnwood Honda.

lmoney

26 de ene. de 2011

We had a great experience with Mark. He was very professional, not at all pushy, and never tried to sell me anything I didn't ask for. I highly reccomend Lynwood Honda and would be very happy to do business with them again. If you go, ask for Mark. He's awesome.

anmlovr

25 de ene. de 2011

Mar Baker found us the car we wanted at a fair price. All during the car buying experience he was so thorough and caring to us as a customer. We did not feel pushed at all! Prior to turning the car over to us he took the time to very thoroughly explain the functions of the many features of the Honda Pilot so that we were quite comfortable in driving away with a new car. He particularly emphasized the many safety features of the Pilot and how they worked.We were so impressed with our sales experience with Mark Baker that we have recommended him and Lynnwood Honda to our friends, even those looking for a used vehicle.

abporsche

21 de ene. de 2011

Mark Baker is very friendly and easy to work with. He answered all my questions and accommodated all requests for options. When I brought my new Element in a few days after the sale to have Lo-jack installed, he sent me home with a hybrid Civic. He is very knowledgeable of all the specs and options of all the Honda models, which is refreshing because I'm a car guy. I want to know about the car, not the sales tactics. Another good reason to use the internet/Costco option - no price haggeling. Mark also has a passion for racing, as I do. Barry

rcountryman472

19 de ene. de 2011

Great experience. I used the Costco car buying service and this takes a lot of the anxiety out of the car buying process. Mark kept me informed on the progress of the Pilot as it was being built. He's very personable and easy to get along with. If I buy another car, I would ask for Mark.

terminus

19 de ene. de 2011

I had been looking for a specific truck configuration for several months when I found Mark Baker at Lynnwood Honda. He had something close on the lot, but still not what I wanted. He agreed to continue looking. Several times over the course of 6 months he contacted me with possibilities, at 6 months he found me "The Truck". At that point he worked closely with me to get the repairs I needed done to it (this was a high-ish mileage used vehicle after all) while still honoring the price we had settled on. I've been very happy with the minor service I've had done since then as well.

bmacllc

18 de ene. de 2011

I have purchased/leased at least 3 honda vehicles in recent years. In every case from the ownership down it has been a very positive experience. My last 2 transactions have been handled through Mark Baker who has demonstrated the highest caliber of professionalism. He is a good listener and keeps in touch on a very regular basis to make sure everything is ok and what's happening in the automotive world. He is the consumate professional.Bob (Mac) MacMillan

p.a.t

18 de ene. de 2011

I would highly recommend Lynnwood Honda and Mark Baker to anyone I know (and actually I always do)! I have bought two cars from Mark, one new and one used. I sent my mom to buy her car from him as well. He has integrity, is extremely helpful and always has a smile for you. He helps you with what you are asking and doesn't pressure you in any way so that you don't walk away feeling you just walked out with the car you didn't want or could afford. He helped me get exactly what I wanted at the price I needed it to be. I had my two teenagers with me and he engaged them in conversation and included them in the process as well! It was the greatest experience I have ever had buying a car, new or used. Mark is the man!

biswamails

1 de dic. de 2010

This weekend I bought a Honda CRV from Lynnwood Honda. And, am pretty much impressed with Mr. Rick, the sales executive I worked with. He is more than eager to work for his customers.I would definitely recommend him to anyone looking for a new Honda vehicle. Not only he has experience, he is also highly motivated to explain things in detail.I hope, this goodness continues for my future service visits too.

newhondatime

27 de nov. de 2010

Just before Thanksgiving bought a new 2010 Honda Civic LX. Since August frequently visited six Honda dealer websites, communicated with them and chose Lynnwood Honda to be the most realistic, affordable and direct with my purchase success. My credit was not tops, but the very day we agreed on a price their finance department found the best buy on partial finance for my purchase. Everything was explained in understandable detail. Am 100% satisfied and happy with this experience.

karenhaynes

26 de oct. de 2010

The dealership went above and beyond to help me get my vehicle,they treated me as a person not just some buyer. I went knowing my credit was not so great due to my recent divorce but they worked extra hard to locate a vehicle that was in my price range and found the best lendor to help in purchasing my vehicle. I was truly blown away at the time and effort they put into helping me. I am definately going to purchase my next vehicle with them and have told many people how great my experience was.

WPB

22 de oct. de 2010

I would recommend Lynnwood Honda to anyone who is looking for a new or used car. My purpose for going to Lynnwood Honda the first time was to purchase a dependable used car for my 17 year old son. I had seen a used Honda Civic online, and wanted to go check it out with my son. My salesperson, Mark Baker was friendly and knowledgeable, and we took the car out for a test drive. Mark gave us information on the engine tests performed on the car, and the previous owner and answered all of our questions. I was very confident that I was getting a good car for my son to drive and was very happy with the excellent service that Mr. Baker provided to us. Through the years I have purchased two more used Hondas for my children, and referred several friends who did the same thing. Most recently I referred my parents who purchased a new Honda Pilot from Mark Baker. They are now looking at upgrading their Honda Odyssey to a newer model as well. Everyone I have referred to Lynnwood Honda has had excellent service from Mark, mentioning that they were treated very well and with respect. They also were very impressed with the knowledge base and integrity of the sales team at Lynnwood Honda and Mr. Baker in particular. Most customers appreciate the lack of high pressure sales at Lynnwood Honda, something that I find particularly offensive at other dealerships. I will continue to recommend Lynnwood Honda and salesperson Mark Baker to all my friends, acquaintances and colleagues with total confidence.

RebeccaLaughlin

15 de oct. de 2010

For anyone looking for terrific customer service, I recommend the team at Lynnwood Honda. Sales management, the sales team and financing all worked to make this a great buying experience on a 2007 Honda Pilot. I appreciated the lack of a hard sell, and the willingness to work with me on price. Lawrence was thorough in answering all my questions about the vehicle. I did not plan on financing through the dealership, but they were able to get me an even better deal than my credit union. All-in-all a great experience and a great value on the Pilot. I would definitely shop here again.

sirmillerman

15 de oct. de 2010

I went to Lynnwood Honda with my wife and 2 young children (4 and 2) to look at the new 2011 Honda Odyssey. My wife is pregnant (due in Feb) and we also do foster parenting, so a mini van was becoming necessary in our lives. After being wowed by the 2011, we looked at a few used Odyssey's and found a perfect, low milage 2008 certified pre-owed Odyssey in our price rance. Our kids love playing with the auto door and were so exited that is was going to be our new car. Of cource the worse part about bying a car is waiting for the paperwork. But at lynnwood Honda they have a great customer waiting area with kid's toys and games, free coffee, hot chocolate, juice and bottled water. We even bought take out lunch and ate it at the dealership while we waited. Our salesman, Lawrence, hung out with our children and entertained them while my wife and I sign papers. This dealership is truely family friendly. I have been so proud to show off our new car to our friends.

jrkessler

14 de oct. de 2010

Over the years I have been a very loyal customer of Lynnwood Honda. Mike Greco has sold my practically every one of my Honda automobiles. Being very loyal to outstanding sales people, I would like to personally acknowledge Mr. Greco. It really impresses me when a sales person out-right tells me that they can not sell me something because in the long run it will not fit my needs. I have only had a few sales people in the past who have every done that. It is a unique quality that I immensely admire and respect.It saddens me that I have to leave Edmonds for a job out-of-state. Finding another dedicated sales person and Honda dealership will be quite a challenge. I will be in this Thursday for my final oil change and having my car prepared for my 3,000 mile journeyFor this, I wish to personally acknowledge Mike, Gabe, and everyone at Lynnwood Honda for being an outstanding Honda dealership.John Kessler

HondaLover97

21 de jun. de 2010

I had the same experience at Lynnwood Honda. It was terrible. The dealer had driven my car for 2000 miles, so I was promised that it would be detailed and cleaned and it did not happen at all. They were horrible to deal with and I would never recommend this dealership to a friend.

Druss2b

12 de abr. de 2007

My review in a nutshell: Lynnwood Honda is unethical and gives horrendous customer service. Do not give them your business!!!!!I had the absolute worst customer service experience I have ever had in my life at Lynnwood Honda. I found the car I wanted and drove it, it had not been detailed and the windshield wipers were bad. I was promised it would be cleaned, detailed and a safety check would be done so I left for three hours and came back to a disgustingly filthy dirty car, both inside and out and when I went to clean it myself I realized the car had no rear brake lights!! Also, the intake was not bolted down, the front license plate was not put on and one of the reverse lights was not plugged in. When I called the next business day the Assistant Service Manager, Pete, offered no apology. A few minutes later the Sales Manager, Keith called and was unbelievably rude to me, admitted the car had not been detailed or a safety check done and told me to bring it in so they could do it (also never said he was sorry).I brought the car in that night and when I attempted to show the sales guy what I wanted fixed he told me that he was going to have me tell the guys in service and then never took me back there or gave me an opportunity to show them the many, many problems with the car. He did give me free sonics tickets for that night which was nice.When I went to pick up the car the next night I immediately noticed hundreds of small cracks in the paint on the hood, which were not there when I bought the car. When I pointed them out to the sales guy he got very defensive and said they were already there. The windshield wiper had also not been fixed and the front plate was nowhere to be found. I left the car there to be finished.That night I called the General Manager, Mike Popkey, and left a voice mail. The next morning I called again and spoke with him. What an awful experience!! After explaining just some of my experience up to that point he yelled at me to listen to him and told me that he didn't even want to help me since I had told him I would never recommend Lynnwood Honda to any one I know. He argued with me about the cracks and did not apologize at all for any of the enormous hassle I had been through. For the manager of a business that is based on customer service he sure treats customers disrespectfully. All in all, this was the worst experience I have ever had buying anything. I feel taken advantage of and will be filing a complaint with the Better Business Bureau.