MrLokisghost

13 de sep. de 2021

Reached out to Mac Haik Jeep in Jackson about a vehicle they showed online. Explained that I was 2 1/2 hours away. Was told they could do a side by side comparison on 2 vehicles. Exchanged several texts about what time I could be there. Drive down with my wife, no vehicle in stock. Just flat out lied too. Believe I was intentionally lied to, period! Can’t believe someone would think so little of someone else’s time or safety. Truly horrible experience!! Recommend never using a dealer with Mac Haik in the name. The lack of integrity has to be encouraged or taught. Do not purchase anything from these old school car salespeople. Just feel like they embody the old Stereotypes, liars and cheats. Prove me wrong, please. Sincerely, Yours Truly. Wanted to share an update. I had several phone calls today from a representative from the dealer. He was very polite and offered a sincere apology. This was something I had ask for as a result from my experience. I grateful for that. I appreciate the call, the conversation and the apology. Sincerely.

Yesenia Ortiz Perez

16 de sep. de 2021

Awesome experience, Sales employee Trey Jordan was very knowledgeable and efficent on what vehicle we were looking for and took his time to find us a good match. Manager Steven service was incredible in negotiating a good price for us. Would definitely recommend this dealership.

Sharon Larkins

16 de jul. de 2021

I was here several months ago to have service done on my 2017 Dodge Journey. I called ahead since i was traveling from Southaven. About 30 minutes from Jackson, my vehicle started having issues. We made it safe to the dealership. The service rep Doug was awesome to work with. He explained everything and contacted me once the repairs were done! I appreciated the service advice and fast turnaround. Thanks

Justin Walls

1 de ago. de 2021

Purchased a used vehicle from here. Buying experience and signing paperwork was great. A mix up with the title on my trade in delayed my taxes being paid and getting tags on my new vehicle. The reason for 3 stars is because of the horrible communication with me. I had to call over a dozen times to get a response from an actual sales manager. Even still after the issue was resolved the finance department didn't do exactly what they said they were. All in all I have plates on my new vehicle now but that experience is not one I'll soon be forgetting.

Hurr Shae

5 de ago. de 2021

So far so good the place is clean. Staff are cordial, polite, and very well coordinated.With an selection of vehicles ranging from cars to big trucks and suvs there is a vehicle here for everyone.Did I mention the music selections playing from their grandiose display of a speaker system, music that helped to calm my anxiety during the approval processing wait.Id recommend ANYONE that's looking to be financed or needs help obtaining a vehicle to COME ON DOWN CAUSE THE PRICE IS RIGHT and not to mention every single person staffed here was easy on the eyes. My pleasure to meet the staff at this establishment. Go MAC HAIK and thank you Mr.Robert Farmer for all you did to help. Your the real MVP👏