Andy Kessner

9 de nov. de 2021

Took my 2020 Expedition to Mac Haik Ford for a full synthetic oil change and tire rotation. Jerry recommended a balance also and explained how important it was to maintain complete control. Made good sense. I always go to this Dealership because the Service Department is one I can Trust. Their Service Manage should be commended on the excellent job of their factory trained technicians. I couldn't be happier and recommend them 100%.

Cram Cram

1 de oct. de 2021

!!Buyer beware!! Test drove a vehicle, made a bogus offer that I knew they wouldn’t accept. Told them my top price I was willing to spend but then purposely went over that amount by 3k. They rejected offer but told me they had other vehicles in my price range if I was interested to which I said yes. Go back the next day to look at another truck they recommend, then asked for full price including taxes and fees and not to my surprise it came out 100$ over my previous day offer including the 3k. Searched the web for the truck and found it posted online 3-4K cheaper than what they offered. The day before the manager guaranteed me (because of my low ball offer) the prices were set online and they had no control and the margins were small. They even went so far as to put a new sticker on the car to try and prove their point. Also gave me the spill about car shortage and how prices are going up. Point is they flat out lied and purposely raised the price to squeeze me. Have to play their game to see what type of people your dealing with. I did the above to draw them out and check their honesty before approaching the real vehicle I wanted. Will not be doing business here!!!

Miss Miss

23 de may. de 2021

Nelson helped make our car buying experience a pleasant one. We knew what we wanted and he is very knowledgeable and made everything go smoothly and efficiently. We drove away very happy. Two thumbs up!

TxChivo 72

8 de oct. de 2020

Excellent experience. The salesman Richard Dada went above and beyond to make sure I got into the Vehicle I wanted. Barry in the Finance department was also great to work with. He was straight forward and as well did everything he could to make the deal happen. I am very satisfied and will purchase another vehicle in the future.

carlos aguirre

19 de may. de 2021

Terrible experience, I’ve taken multiple vehicles in for repairs and maintenance and they never fail to amaze me on how much they don’t care about customer service. 1st they don’t take appointments so they just spit dates out to take in your vehicle and depending on what mood they are in they will either help or move you to a later date. They also charge what ever they feel like and don’t honor Ford discounts even though they are a Ford retailer. The sales side is awesome but the maintenance department (earl) has much more to be desired. If I could I would give them zero stars.