jpalm27

9 de nov. de 2016

I had a great experience leasing my first car. I don't know a lot about cars but the salesman, Robert Zimmer, was very knowledgeable and patient with me. I am very happy with my new lease.

life is good

9 de nov. de 2016

I was looking for a special color that I like for my honda and Mike Vinci was able to find it for me within 24 houers ,that's made me 100% satesfied with the dealer , Mike vinci was in touch with me all the time very friendly no brochure at all,he even spent time with us teaches us how to use the new system and every options on the new car,I recommend Mahwah honda dealer over all, and if I want to buy a car in future I will go back to Mike Vinci again and buy my car, Mike Vinci is great guy , my name is manny and I want to say thanks for the excellent service I had with dealer service

Alsina179

8 de nov. de 2016

Michael Vinci helped us transition to a new car after having an accident with our old car. He was patient and we felt no pressure. He responds to emails very quickly and answered all our questions. Definitely the best experience I have had buying a car!

ellen

7 de nov. de 2016

dave desimone made leasing a car an effortless process. he is knowledgeable, personable & not the stereotypical pushy car salesman. i wasn't sure when i walked into the dealership that i would be ready to lease that day but dave was able to get me a price that was irresistible. i also have to add that anthony amato (sales manager) was gracious & helpful as well. they both really made me feel comfortable & that i would be a valued customer.

Cillalynn

7 de nov. de 2016

I had originally went to another dealership and had a horrible experience. Before I found Mahwah Honda, I thought finding the car I wanted was hopeless. That all changed when I walked in the door. Their staff is friendly and knowledgeable and will explain everything you need to know. I had the pleasure of working with Alan and Rob. I highly recommend them!

Amarino8503

6 de nov. de 2016

The service was great prices were good and the staff was friendly. Steve B. helped us get a new car, we did the test drive and sign all of the papers in 2 hours. I highly recommend them.

Meema

5 de nov. de 2016

I had no intention of buying when I walked Into dealership. I went to test drive. Mike listened To my needs . He took me for a test drive and I knew I would be happy with this car. I felt very comfortable.

lilwayne94

1 de nov. de 2016

The workers at Honda in Mahwah were extremely friendly , understanding, and worked with me to fulfill my needs to help me get the perfect Honda that I desired.

Robert Lewis

1 de nov. de 2016

I worked with Steve Bawiec for a few months at Mahway Honda on a new 2016 Honda Pilot. Highly recommend him. Professional, helpful, and efficient.

1234

1 de nov. de 2016

We had a wonderful experience with this dealership. The salesman and team of staff took their time supporting our vehicle purchase throughout every step of the buying process. It was this treatment which caused us to return and make our purchase.

Nicole G

28 de oct. de 2016

This is my second time leasing with Joe and each experience left me feeling completely satisfied! Joe is a pleasure to work with, hemade coming back to lease my 2nd civic a seamless transition! Will recommend him for sure!

PatK

26 de oct. de 2016

After a poor experience at another auto dealership, we came to Mahwah Honda. We appreciated the professional and straightforward manner of Mike V. Our daughter was able to lease the car she wanted feeling comfortable with the deal made.In addition, Howard P. was professional and supportive as he worked with our daughter on the financial part of her please.

James Latini

22 de oct. de 2016

Very personal service between the sales person and the business manager who finalized the paperwork. Had very comforting feeling, that they were looking out for our welfare.

juanpz

22 de oct. de 2016

This is my 4th Honda purchased from Mahwah Honda. And I've gone back each time because of people like Bob Zimmer and Michael Craig, they are the consummate professionals. Bob' has a kind demeanor and is quite a knowledgeable sales person. Might I add that Bob has great stories to tell as you go through the process. Bob is the epitome of a first class salesman, someone that Honda is lucky to have. Michael Craig (the business manager), is not only a cool guy, but also straightforward and honest with finalizing the transaction with you. Michael will always give you a great deal! Please DO NOT waste your time at another dealership, this is the place to go for great deal. I highly recommend Mahwah Honda without reservation.

Ngoc My Kim

22 de oct. de 2016

You would not get this kind of generosity elsewhere. Anthony Amato, Sales Manager, truly made me feel safe about my decision on leasing a car. He is the utmost honest, confident and professional individual I have met. Never assertive but instead has an impeccable character. He handed me over to his trusted Sales and Leasing Consultant, Michael Ross, to help finish the process. I was nervous but every step in the process, Michael assured me through his patience and kindness that I was going to be fine and of course excited. A very optimistic individual who treated me like a friend. I see great promises in Michael. I won't hesitate when I recommend Mahwah Honda.

Kuidu41

22 de oct. de 2016

When I got to Mahwah Honda to buy a car, I was helped by salesperson Anil Arora who gave me an exceptional service. It was a great experience. Everybody was friendly and helpful.

NEVER AGAIN

21 de oct. de 2016

Too may times having to return for items to be fixed that were ignored by the techs. Battery checked by tech (report), say battery fine. Stuck on the road two times with dead battery, two-three days after service. When asked, I was assured the battery checked fine under load test. Was the water level checked? YES was the reply. The battery was as dry as a desert.Check engine light on another car: Replace Tires (4) & Battery. Two days later Check engine light= Replace catalitic converter. Afraid to loose the sale of Battery & Tires?. By the way, the owner is a female. I question many of the VERY EXPENSIVE repairs. Trust Factor = -10. Solution offered= a 10% discount. All the add on's for the service, the 10% faded into history and a 30% recouped in extras. No big deal $ 1.00 added to top off an already full washer tank. Serious trust issue's with this dealership. I suppose someone has to pay for the new renovations. NOT ME ANY MORE!!!!!!

kafafiane

19 de oct. de 2016

Friendly, fair and fun. It was an absolute pleasure working with Mike and the other employees at Mahwah Honda. I am beyond satisfied with the car I leased!

mkamk

17 de oct. de 2016

Bob Pellecchia, Mike Ross & Mike Craig made our car leasing experience easy & relaxing, Their knowledge of the product coupled with a clean, comfortable & relaxing showroom made the process a pleasure. From demonstration to pricing to processing paperwork I highly recommend this dealership.

Tewary

13 de oct. de 2016

Anil did an amazing job of working with us to find the best price while accomodating our timeline. This is a great example of a no hassle, no pressure sales transacation. Anil was honest, transparent, and provided all the information required for us to make the best decision.I will highly recommend Anil and this dealership!

Richplays

12 de oct. de 2016

Debbie knows how to move me through the process and get me what I need. Finance (Howard) was also friendly and fast. Great experience all around!

kathy823

8 de oct. de 2016

The employees where very attentive, knowledgeable and not the least bit pushy like most dealerships, dealership was clean and the employees where well groomed,I have nothing more to say.

SuzW

6 de oct. de 2016

Great service from Michael Vinci, he was very friendly and helpful and made the process of my "swap keys" lease super easy and painless. Would definitely become a repeat customer.

Honda man

1 de oct. de 2016

Bought new Honda CR-V and my sales person Mike and sales manager Bob were true professionalsThey were able to satisfy my needs and put me in the perfect car

Jbannan

26 de sep. de 2016

Things couldn't have been easier. They make sure you are clear on total costs and also take care of much of the paperwork. Best of all is their approach. They really want you to be comfortable with the car you buy. They want you to know all the options available to you fromthe car itself to the financing. Even if that means they don't sell you the most expensive car or all the options. I am a customer for life!!

RyanBP

24 de sep. de 2016

I couldn't have asked for a better experience. Incredible service and a great deal on a lease. Bob Zimmer is a true gentleman. He knows his stuff and makes the whole process easy. The manager, Anthony Amato, was great to deal with as well. He made sure that I was happy with everything. Honda is lucky to have people like this representing them. Mahwah Honda is now the dealership I will be recommending to all my friends and family.

GG

21 de sep. de 2016

I traded in my 2011 Hyundai Tuscon for a new 2016 Honda CRV and am thrilled I did. They made buying a car a pleasurable experience. Everyone I worked with here was absolutely wonderful. Bob Zimmer was my sales associate, he took me through everything the CRV had to offer, took me out for a test drive and then we went and looked at the dealership stock in person. When I made my choice Jack Russell helped me through all the paperwork and made sure I had everything in order to drive off the lot that same day! He made that mountain of paperwork seem like a breeze. When all was said and done and the dealership was closing, they took the time to make sure I was taken care of. Even after 6pm, Bob was outside with me and taking the time to make sure I could work everything in my new car to ensure I had a safe and pleasurable ride home. I highly recommended Mahwah Honda to anyone looking to buy a car.

kirth

17 de sep. de 2016

Uncle Dave Desimone was fantastic...helped me in the buying process..great salesman and professional.was shown all possible products and what may fulfill my needs..clean ,neat and beautiful environment.

Guido

7 de sep. de 2016

Sales and Leasing consultant, JC Meyer, was very professional in his service. He did not rush me, did not push me into anything I didn't want, and took a great deal of time in explaining things to me. I was very pleased in JC making the leasing experience for me rather simple and easy. I hope this is the beginning of a long relationship with JC Meyer Mahwah Honda.

Lisa2017

7 de sep. de 2016

I went to this dealership from Brooklyn, NY based on previous reviews. I was looking for a sales person who wasn't going to try to sell me a car I did not want. The car I was driving was perfect, just old. I figured I could just walk out nothing lost, nothing gained. DAVE DESIMONE is the man to go to, straight forward guy. I spoke to him on the phone the day before I went to pick out my car. I double checked EVERYTHING he said. All was true. Howard Polman, the money man, was very helpful and professional. Eliminated all my financial concerns. GOOD PEOPLE = HAPPY CUSTOMERS.. I LOVE MY HR-V.

Nelida

5 de sep. de 2016

After my daughter had such a great experiencing buying her car from Mahwah Honda, I also decided to go there and work with the same sales consultant, Michael Vinci. I also had a pleasant experience when I unexpectedly had to purchase a new car. Michael was very thorough and patient as he went through the differences between the CR-V and HR-V, showing me both cars, and the different options and prices with both cars. I did not feel pressured at all in purchasing one car or the other, I felt he just wanted me to be informed of the difference between the two models to make sure that I got the car that I was looking for. After deciding to purchase the CR-V, Michael sat with me going through and setting up all the features of the car. He was very courteous and pleasant throughout the entire sale. I'm very happy with my purchase and highly recommend Michael Vinci and Mahwah Honda!!!

Pam K

5 de sep. de 2016

I am so very thankful to JC Meyer for his complete honesty and ease in making my car purchase a satisfying experience, also Bob Pellecchia.

OrrinG

1 de sep. de 2016

Paul Eischen in the service department did a great job in handling the service request for my 2014 Honda Accord. Even though the service department was very busy, he was able to arrange to get my car quickly serviced.

burgandy54

30 de ago. de 2016

It was a pleasure to do business with Mahwah Honda. Friendly, courteous staff, particularly Debbie Levinson who was able to get me the CRV I wanted. Very grateful to her!!

Nfos208

28 de ago. de 2016

My experience at Mahwah Honda is always a hassle free and easy experience! My family and I have leased cars from this dealership for years. My sales personel was Dave DeSimone and he was the absolute BEST!! I never felt pressured to lease or purchase a car during my visit, he gave me all of my options up front, he never tried to oversell me and kept Me right in my budget. It truly was pleasant dealership experience that most people who go to other dealerships absolutely dread. Every single person from reception to sales, to finance, Etc in the dealership is so friendly and nice. I highly recommend this dealership, and not to be biased but Dave DeSimone!!!!

dystopicnj

28 de ago. de 2016

Second Honda I bought from them and both times they were very nice, informative and did not try too hard to sell me things I did not want to buy.

Kimc9259

26 de ago. de 2016

My family had such a wonderful and easy experience dealing with Michael Vinci at Mahwah Honda. The whole office was accommodating to my two little kids and very quick and efficient. We are now in another Honda and look forward to enjoying our new vehicle! This was honestly the easiest lease trade-in I have done this far and I look forward to working with Michael Vinci and Honda for years to come!

JoshS29

26 de ago. de 2016

I went to Mahwah Honda originally looking for a certified pre owned vehicle. After spending time with Michael, he conveyed to my fiance and I the advantages of considering a new vehicle and taking advantage of the current offers available. He was super informative, consultative and professional the entire way. Truly made it a fun experience. I would certainly recommend Michael and the entire staff at Mahwah Honda if you are considering a Honda purchase in the near future.

AnneC

25 de ago. de 2016

We just purchased our 4th car from Mahwah Honda. We return to this dealership because we find them to be fair when it comes to pricing, and they always have a large selection of cars to choose from. Their customer service is excellent, from the salesman up to the sales and business managers.

Isalia

20 de ago. de 2016

Outstanding, exceptional service first come to mind with my experience of purchasing my new car at Mahwah Honda!! The sales consultant I worked with, Mike Vinci, was AMAZING!!! He was very patient with my indecisiveness showing me different options. At one point he even took a step back saying it was my car and I had to like it instead of pushing the car on me. At NO point during the sale did I feel pressured into buying a car which was my concern going in. I actually went just to look and get prices, but ended up purchasing the car that same day because Mike was able to get me a good deal and actually got my payments to be a few dollars less than what I was expecting to pay...this was without having to do any negotiations. I picked up the car on a Monday evening, Mike was waiting, sat with me to show me all the features of the car and set everything up (Bluetooth, Android Auto etc). Mike was very attentive, courteous, and personable making me feel comfortable throughout the whole process of purchasing my first car. He has a way of treating you more like a friend than a customer which made the process of buying a car so much easier and hassle-free!! I highly recommend Mahwah Honda and Mike Vinci!!!

Momo

20 de ago. de 2016

I want to extend my depths appreciation to rob. He helped me purchase two vehicles from Mahwah Honda I am very grateful for all the hard work he put in. Rob stayed I touch and gave me several option until I was satisfied with the perfect car. He really made my experience wonderful. Mahwah Honda has a customer for life because of Robert Fazio Jr.

KrystiR

16 de ago. de 2016

After my rollover accident in my Scion, I needed a new car and Michael was knowledgeable and just an all-around great salesperson to work with! I had many makes and models in mind (not just Honda) and this team made it so easy to make a reasonable decision without sacrificing looks or safety. Needless to say, I LOVE my new Civic LxP and I can't thank these guys enough for making it a quick and painless experience and getting me into a new, safe, and reliable decision!

BelindaP

16 de ago. de 2016

Thank you for the outreach and I just wanted to say that I really appreciated how the team treated my family and myself as we looked at and purchased our new Honda HR-V. We are very satisfied ... Michael J Vinci and Howard Polman did an excellent job with your dealership. Excellent customer service.

Marcos16

13 de ago. de 2016

I want to thank Robert for an amazing exoerience I'm purchasing my vehicle he was in touch constantly and making sure I got all the questions answered, the vehicle, the service and all, hassle free. If I ever need to get another car would do so with them. I highly recommend working with rob. They provide great service, quality and courtesy call backs when needed. as stated on preview review all you do is show up all review and sign papers and your car is ready. They're not here to waste anyind time.It was the best experience I ever had trust they will get you the best deal. Very Highly satisfied with the smooth transaction of my vehicle . They treat customers with respect i love my car

Franklin&Rita

13 de ago. de 2016

We went into Mahwah Honda searching for a new vehicle. We have never owned a Honda, but have heard good things about Hondas, so this was the first place we went in our search. JC Meyer was not pushy, but was there when we needed him. He didn't stop us at the door, but let us look a little and then approached slowly and offered assistance. We found him to be informative, and knowledgeable with all the vehicles they had. He was helpful and allowed us to look at several different models and allowed us select what we were interested in. He personalized this expereience by using our names and we felt he knew us for some time. He made us feel like he was selling a car to a friend. We would recommend this dealership because of him. We are still continuing our search for a vehicle, but if we buy a Honda, we will be back to JC.

ToyTaco

12 de ago. de 2016

Mike Vinci & his manager are doing their best to work with me to make a deal. I have no stake in their review yet and I can already tell you these guys are excellent. They return communication and listen to the customer's needs. They treat the customer right. Wish me luck!

PattyB

11 de ago. de 2016

Michael Vinci was my sales person. He made things so easy and stress free. He's very knowledgeable and personable. It was a wonderful experience. I've dealt with only two Honda dealerships in the past, but I have now found a new home at Mahwah Honda. I would "HIGHLY" recommend Mahwah Honda to everyone. They would not be disappointed in any way.I also dealt with Howard Polman who processed the paperwork for my lease. Smooth sailing. Also a very good experience.

Johnny1

2 de ago. de 2016

I was recently in a car accident and once again found myself looking to buy a car with still less than ideal credit. I filled out a form online for bad credit auto loans. A day later I was contacted by your dealership and came in the next day. Armed with my paystubs, verification letters from contract work that I do and various forms of ID I loaded myself up on Caffeine and expected to spend the day cutting through red tape. After sitting for a few minutes I was directed to Rob Fazio. Rob took my information, discussed the parameters of what I was looking for in a car, what I could pay each month and what a feasible down payment would be. He told me to expect to hear from him by the close of business the next day. The next day I heard from Rob that there was a small hang-up as I had placed a fraud alert on my credit reports. He then gave me a number to call at Honda Finance so they could do an additional ID verification. Within hours of completing the verification Rob e-mailed me that he had gotten me approved within all the parameters we discussed.Rob made what I expected to be an arduous situation dare I say a pleasure. I will highly recommend Rob and Mahwah Honda to my family, friends, and associates.

honda

26 de jul. de 2016

consistently efficient service, great deals, attentive staffOriginally purchased CRV EXL in 2014 and came to check out "key swap" program. They presented a deal I could not refuse..........

AdamR

21 de jul. de 2016

Bought my third Honda from Mahwah Honda. Much easier to deal with these guys than with other dealership in my personal experience. We signed on the deal on Tuesday 7PM. I drove new car out on Wednesday 7PM. Salesman spent 45 minutes to explaining futures after purchase was finalized.

Dad's new honda

20 de jul. de 2016

From the moment we walked through the doors to the moment we left in our new Honda CRV, we were taken care of exceptionally. Our salesman Bob Zimmer was a pleasure to work with...he answered all of our questions and returned numerous phone calls in a timely manner and all the while with a genuine smile on his face, This was a our first experience leasing a new car and it could not have been a more seamless transaction. Thank you!

edward sheehan

14 de jul. de 2016

WORST SALESMAN experience ever.- i was a devoted Mahwah customer.- but going forward i will be purchasing my future Honda's elsewhere.hope he doesn't treat all his customer's like this.

Alison Weaver

13 de jul. de 2016

I have to say the overall satisfaction is way more than a 10... Rob Fazio by far was the best car salesman that I worked with in a lifetime...Very professional, knowledgeable, courteous....and the list goes on....I would recommend Rob for anyone who is interested in a Honda...Job well done....From another satisfied customer!! Thank you again

PeterFromBergenCounty

30 de jun. de 2016

This is my first experience with Mahwah Honda, and I truly could not have had a better experience dealing with sales associate Bob Zimmer. He could not have been friendlier or more accommodating. I felt that he was very honest and sincere, and I never felt pressured to buy something that I didn't want. He seemed like he really wanted me to find a car that I would be happy with, and he didn't want me to settle for less. He let me test drive 3 different cars until I found the perfect one, and he never seemed pestered or annoyed when I requested to see a different car. After my purchase, he fully explained all the features of the car, and generously offered that I could come back anytime, if I had any further questions. I give Bob Zimmer at Mahwah Honda my highest recommendation!Thanks a million!

car lady

24 de jun. de 2016

I highly recommend this dealer.Very nice,honest and helpful.Great price on great car.He took care of all details for me,saving me a lot of time.Withen a few days time,he had me approved for loan,car picked out,and home with it.This is the only dealer I would recommend,

Toy5

24 de jun. de 2016

Received the run around with high prices on same model I found at mahwah Honda . They were incredible! Worked with me from beginning to end impeccable service . Thank you rob fazio Jr and pat Lorimer! You've made me a very pleased customer . Highly recommended!

Jacqueline Giordano

21 de jun. de 2016

I am a full time college student and a part time worker. It was my first time purchasing my own car as well as leasing. Not knowing what I was getting myself into, I felt as though the salesperson truly wanted to help me and not rip me off. I was able to find a perfect car for my needs, as well as having a sporty looking car (which I love). They had saw the first time I went I was upset because I thought it was not going to all fall into place. When I had left the first time without my car and upset, they had assured me that when I came back the following day (Monday), I was going to leave with the car because they were going to do everything they could do assure that. That day, everything fell into place just as they said and I left with my brand new 2016 Honda Civic, leasing, and could not be any happier. When everything was official and they were sending me on my way, I felt as though they were close family members sending me off to college for the first time. Outstanding experience.

Richard Wright

18 de jun. de 2016

Professional sale people with a large inventory, clean and bright showroom and tidy sales area, restrooms clean and cold water and hot coffee available. Would definitely visit again.

PCan

17 de jun. de 2016

I went to Mahwah Honda with my daughter to purchase her first new car. We were helped by Anil Arora who was excellent. He treated my daughter as the client and addressed all of her concerns with purchasing a new vehicle. Many others we visited at other dealerships wished only to speak to me. The same was true of Jack Russell in the finance department. Overall it was a great first experience in a major purchase for my daughter who was treated as an adult client at all times. Thanks to both of you!

GM

15 de jun. de 2016

Was promised something when I bought my new car, and then when it came time to deliver, they said I mis-understood. Then made an appt (6 mo later) for service on my new car, and they never fixed it, and didn't bother calling. Said they got to busy and I would need to come back another day. Ridiculous!

W1234

13 de jun. de 2016

Neil Arora was very accommodating to our needs. He was very knowledgeable and helpful. We loved our experience and are happy with our purchase. We are glad we chose Mahwah Honda and we're lucky to have met Anil.

BILL JARO 308

2 de jun. de 2016

My 6'4"-270-SR frame is not able to access most vehicles. Maybe my right leg. Add to that a limited budget. DAVE BARYSH got me into a 2007 PILOT IN DYNAMITE CONDITION. He came up with a FAIR PRICE and put me on the road to HAPPINESS. I was very impressed with his personable - easy going demeanor. The process started late next day with my wife and son who is a 27 yr old mechanical whiz kid ( an NJIT grad w 4.0) . He didn't get a chance to totally check out the PILOT till 12 A.M. The new COOPER TIRES and brake rehab were a start, with the rest of the truck in great shape. He did find a slow leak in the radiator, so next day I contacted ROB FAZIO, Sales Mgr. I stipulated a request for a new radiator, to which he asked I get to Service for verification with a call to him for authorization. ROB FAZIO & MICHAEL CRAIG gave the green light to replace the radiator ( over 800$ ) after a pressure test. I was even taxied to work at military sub-contract facility during "THE FIX" in a large van. THAT MADE MY DAY! My son studied the PIOLTS TRANY and commented on the magic that goes on there. Overall the truck is making me happier every day. I 've always read Consumer Reports avidly, with persuasive reports of HONDA RELIABILTY. THANKS TO THE FEW GOOD MEN, DAVE-ROB-MIKE, ON THIS MEMORIAL DAY I CAN DRIVE IN MEMORY OF "THE BEST" , AS WELL AS THE SOLDIERS I KNEW.

Happycustomer

31 de may. de 2016

My husband and I just leased an Accord EX for our children ages 17 and 20 to share. We were fortunate to work with Anil Arora of Mahwah Honda. Anil went above and beyond guiding our family through the process and included our children in all conversations. He never pressured us and was very patient despite the fact we first walked in at 6 pm on Memorial Day. We thought we would just be looking, but after a test drive suggested by Anil, our entire family knew this would be the perfect for the young drivers in our family. We drove the car new out of the showroom at noon today and could 't be happier. We also spent some time talking with the manager of the dealership, whose name I can't remember and apologize for that. However, like Anil, he was also extremely professional, personable and truly cared about making sure we were happy with our decision. We will definitely recommend Anil and Mahwah Honda to our friends/family and would return on the future. This was the first car buying experience that was stress free and enjoyable. Thank you again!

Todd Ehrenfels

29 de may. de 2016

...so, this is not my first ride on the Merry-go-Round of buying a car. Over the last 20 years I have bought from many different places, but never once have I felt as good about it as I did at Mahwah Honda. In all fairness, I have been driving Honda Elements for the past 14 years, and so I have some fondness for the brand. That being said, my last purchase 11 years ago at DCH Paramus Honda was so harrowing and awful that I went out of my way to go to Mahwah to look at cars, and I am really glad I did.JC Meyer sat with me and went through different models, talking them up, and walking me through the pros and cons. I came in specifically to look at the HR-V, so we started there, but also talked a bit about the Civic, CR-V, and Fit. He had a lot of CR-Vs and Civics in stock, but he never once tried to push or pressure me into either of them, he did what salesmen are SUPPOSED to do: present ideas and alternatives, and listen to the customer to see whether there is a better alternative that they might not realize. I came to look, but JC made such a great impression that the bar for all the other cars I looked at was insurmountably high. Great work on his part!Bob Pellecchia and the team were excellent in getting me from my aging Element and into the HR-V. They were friendly, collegial, and congenial. They even chatted with my mother and got her to the point of being excited about Hondas.... She drives a Buick LaCrosse... That should tell you something about perception right there. They worked hard to make me a part of the family, and I appreciate it.Michael Craig, the Finance Guy, was fantastic, he walked me through the steps he took to obtain my financing. This guy is pure, solid gold. Like everyone else, he did not press or pressure, and worked with me to make the best possible selection possible."Uncle" Dave DiSimone helped me out a great deal, taking me over to the secondary lot to check out colors, discussing the pros and cons of options packages, and laughing at my nerdy jokes.All in all, this is possibly the gold standard of Honda dealerships. They have enough awards to sink a small ship, and they deserve every one of them. No question.

Leanne Klarer

28 de may. de 2016

I came in for the first time last week, and worked with Girish. He was a wonderful sales representative and took me on three test drives. Ultimately, he is the reason I decided to come back and buy my new Honda Accord. He followed up immediately following my visit and throughout the week. He was one of the best car salesmen that I have ever worked with. On Friday, I was called by Michael Vinci, who left a voicemail stating that he would be my new sales representative (I was unsure of the reason, but thought that possibly Girish had left, otherwise, I would have stayed with him). Michael was a great sales representatives and very personable. I felt very comfortable with him and purchased the car within an hour or so. I went back again the following day to pick up my car, and everyone was very caring, sincere, and kind. Overall, it was a wonderful experience.

Laray

24 de may. de 2016

Rob Fazio was great. He got me approved over the phone even with my credit issues. All the details of the loan were explained to me on the phone. Went to dealership and drove away in my new car in less than 1 hour. Thanks for everything Rob.Laray S.

Csolak

14 de may. de 2016

Everything from the service, cars, employees, facility, deals, etc. The trip is far from where I live, but it was well worth it. I couldnt've been happier

Mell

14 de may. de 2016

ROBERT way great and I highly recommend him to anyone..he explained every detail of the vehicle and he even helped me set up my phone to the truck...great great experience !!!

TheDriver013

12 de may. de 2016

Just leased my third Honda Civic from Mahwah Honda and couldn't have been happier with the experience. All the employees at the dealership are friendly, knowledgeable and go out of their way to make sure you are taken care of. Everything from picking a new car to picking up the new car was quick and easy. Even though I previously had an older model Civic, Justin still took the time to review in detail all the new features and changes to the car, and even helped set-up Android Auto and Bluetooth connectivity on the new car.The new dealership on Route 17 is beautiful. I would highly recommend anyone looking for a new or used car to visit Mahwah Honda, you won't be disappointed.

Mike41

30 de abr. de 2016

Bob Zimmer was a great salesman. He made it easy for me to purchase my vehicle, as it was the first time I bought a car. He gave me a hands-on experience and showed me everything I needed to know about the new car. He was knowledgeable about the car and every question I had, he knew the answer right away. I highly recommend Bob if you are shopping at this dealership, as he made the buying experience a piece of cake.

Jana13

24 de abr. de 2016

Our salesman, Bob Zimmer, was excellent. If it wasn't for him, I might not have made the purchase at that time. He was very professional, courteous, and knowledgeable about the car that I was buying. I would highly recommend him to anybody.

jasonyee83

22 de abr. de 2016

Alex Brischler is a great sales guy. He was very helpful, fair and easy to work with. He promptly responded to all my emails and phone calls and made car buying a very easy process. He made a genuine effort in working with me on the purchase price of my new car. I highly recommend him as a salesperson if you are interested in purchasing a Honda from this dealership.

N. Nellie

13 de abr. de 2016

Purchasing a car is not an easy experience for many people.... but now the problem is solved! The Mahwah Honda Dealership has made it possible to obtain the best vehicle with the best price to meet your individual needs. Our Sales Consultant, Jorge Davila, was so patient, very knowledgeable and made it possible for you to select the vehicle which was best for the customer. Mr. Davila encouraged you to ask questions and explained in detail all your concerns. We have already recommended family members to call Mr. Davila for their future car purchases. How fortunate we were to visit Mahwah that day!

Arline and Herb Frankel

12 de abr. de 2016

The knowledge, patience and expertise advice exhibited at Mahwah Honda made our car buying experience one that will make us be returning customers and recommend to other family members. Jorge Davila is our sales consultant for our family !!!

Elba & Nicole

11 de abr. de 2016

5 stars to Michael Chiaradio & David Barysh. awesome team. 2nd purchase in 5 months. Extreme personal & friendly service (not pushy or in your face). Speedy, smooth, attentive. Thank you Michael & David for going above & beyond and working on your day off to get the best financing for my needs. You guys are awesome and I highly recommend your services. My daughter & I feel like we gained mutual friends and our conversations were interesting.My Honda Civic SI 6 speed is getting a lot of attention!!!!!!!

Nicole L.

9 de abr. de 2016

Jorge and Mahwah Honda made leasing my first car a great experience. He is friendly, knowledgeable, and very helpful with all questions and concerns. The customer service and attention to detail is amazing - I couldn't be happier with my first leasing experience. Thank you again for all your help. I love my new Civic!

Jenflo

3 de abr. de 2016

My husband filled out an application online and then received a call from Rob Fazio from mahwah Honda . He asked Eric if he was interested in purchasing a vehicle at this time and he said , yes . This is how much I can spend , this is my trade in ,all is info . And said to rob make is happen boss . Within a very short period of time rob called back saying we were approved for this amount , the value of our trade in and what our payments would be . Everything was done and written up the next day when. We came in to pick up the car all we had to do was sign on the line and we were in and out of dealership in 30 mins . He was very personable , efficient , and prefessional . He made our experience one of the best I've ever had at a dealership . My husband has been a used car salesman for the last 20 yrs so he knows all the ins and outs of the business and there was no xxxxxxxxxxxx around with Rob . Thanks again for Our new car we are very happy with it . Jennifer and Eric Florio

Misbah Ahmed

3 de abr. de 2016

I went in there to buy my first new car, Steve B for bald really helped me out!! He was amazing, kind, and very helpful. Everyone working there are very welcoming and nice. I would, definitely recommended this dealership. Great work guys, keep up the good work!!!Always ask for Steve B for BALD!!!

Kazi

1 de abr. de 2016

David Barysh and Mike Chiaradio at Mahwah Honda Pre-owned Dept. were awesome to deal with. They made the daunting experience of purchasing a used vehicle very easy and seamless for me. Hats off to the guys at this dealership. The manager Rob Fazio was awesome too. They really pay attention to the customer"s needs.

Stephanie Tivey

30 de mar. de 2016

I received the best service, very professional , found me a great car that I love, I could not ask for anything better then the treatment we received from Dave Barysh. I would recommend Dave and the staff at Mahwah Honda 100%. Very personalized service. It was just a great experience at Mahwah Honda .

Sal Lombardi

28 de mar. de 2016

Our salesperson Pat Lorimer came outside when we pulled into the dealership and helped us find the model we were looking for . She showed us several different vehicles and we test drove the one we liked. We felt we were given a good price and bought the car that day! She has followed up on the phone to make sure we were happy and had no problems or questions.

Kris

25 de mar. de 2016

Very pleasant experience. Anil was very helpful and I was very happy with my trade in. He was very down to earth and stayed within my budget. I really like my new car and looking forward to another trade in when my lease is up. I have had a Honda since high school never had a reason to change dealers.

PManey

21 de mar. de 2016

My car purchase was handled swift and painless! The salesman Joe Donegan handled everything superbly and made me feel like a truly valued customer. Jack Russel in financing handled all of the paperwork in an extremely efficient manner and was very helpful in all questions I had posed. Mahwah Honda made my car buying experience a breeze!

Kimberly Soule

14 de mar. de 2016

Friendly service and a pleasure to deal with. Pat was a pleasure to deal with. Everyone at this dealership worked together to make this deal happen.

R. schneider

14 de mar. de 2016

Satisfied with the service received at Mahwah Honda and salesman Dave

Carol Mazzola

14 de mar. de 2016

Always very pleased with service and cars. We recommend Mahwah Honda. Sales people are very good and helpful

Natalia0624

8 de mar. de 2016

Thank you Joe & Michael for making this car experience the best we have bought many cars in our life ,but this is the best experience we have and we look foward working with you in the future Thank you Hector &Natalia

Lauren

4 de mar. de 2016

I chose to visit this Honda dealership when looking for my third lease with Honda. I always use the Service Center which is wonderful. Unfortunately, my experience with the dealership was 100% different. I met with Daniel B. and shared with him that I was looking to quickly lease another CR-V. He immediately gave me a ridiculous price of $478 per month with $2500 down. That price was absolutely ridiculous. Three hours later, he finally brought a price down to $349 per month with $2500 down. I chose to call around to other dealers and was immediately given a price of $1000 down and $298 per month. As a courtesy, I called to let him know that I obviously have to take a lower price. I later received an email telling me that he does not believe the number that I was provided. Telling a customer that they are lying is insulting, rude, and overall poor customer service. Needless to say, I am very happy that I am getting my new car tomorrow for a whole lot less than was offered. Even though I love the Service Center, they will no longer receive my business.

2wheatons

27 de feb. de 2016

The staff is extremely friendly and create a no pressure environment, My purchase experience here was truly amazing. The majority of the deal was done over the phone and yet EVERYTHING was exactly as I wanted. The Special Finance Manager tailored my deal like no other. I drove out with a phenomenal vehicle (of my choice) and desirable terms; all in 10 - 15 minutes. THAT'S THE AUTOMOBILE SHOPPING EXPERIENCE OF A LIFETIME!!! I recommend this dealership to anyone looking for integrity. I will certainly shop here again. Thank you.JV

joekusnir

27 de feb. de 2016

Steve is helpfull and very patient. My wife wanted the black interior in the color that it did not come in.Steve checked other colors, and she decided to match another color with the interior that she wanted.He took the time and made the effort to make us happy. Plus he is a very personible guy as well.Joe Kusnir

Optimus07

26 de feb. de 2016

A really nice place to visit if your vested in getting a HONDA vehicle... The sales personnel are truly there to help you with your vehicle need...

anthony1014

22 de feb. de 2016

JC MEYER AND NEIL ARORA WERE EXCELLENT TO DEAL WITH. THEY ANSWERD ALL OUR QUESTIONS ANDWERE ABLE TO GIVE US THE DEAL WE COULD AFFORD

dimafeld

21 de feb. de 2016

I've been Mahwah Honda customer for 6 years since I leased my first CR-V. Every time I visit the dealership either for routine maintenance or to renew the lease, I receive great attention, courtesy and great professional service from the staff. It has been a pleasure for me doing business with Mahwah Honda. Looking forward to coming back time after time for my Honda needs.

hukilau

16 de feb. de 2016

Mahwah Honda worked around my crazy schedule to make this deal happen on my terms. I had a very specific budget and they actually came in cheaper than I planned. They took over 3000 more than I expected for my trade in. I will use this dealership for my next purchase.

My3sons

15 de feb. de 2016

Steve B is a great salesman. He is easy to deal with and very professional. We didn't have to wait around a ridiculous amount of time to negotiate our deal.

piloteer1

14 de feb. de 2016

I had trouble finding the car I wanted in the color I wanted (at a specific trim level). Mahwah Honda was able to find it and have it ready in a couple days, while other dealers could not. They were pretty attentive and courteous throughout the process. I'd say the price I ended up paying for the car was market value. While I'm confident I didn't overpay for the car, I did't get a "steal" either, I'd say I paid fair market value, which I was ok with. Overall I was very pleased with the experience. .

Tom

2 de feb. de 2016

Have purchased 2 certified, pre-owned Accords from Mahwah Honda. Everything from the buying process to follow up service has been excellent. High praise go to my sales guy, Joe, the two managers Robert and Dave and to the service department where I've dealt with Ben for some follow up service- all minor stuff, but Mahwah Honda handled it as if it were their only concern and worked so hard to insure I was not only satisfied with the purchase and service, but also feeling like a cared for customer. Nothing but high praise for this dealership. They have, in recent years, replaced my old "go to" dealership (ford) as my first (and probably only based on history) stop for my car needs. Thanks, gentlemen, for a job well done.

dianedrm

1 de feb. de 2016

Steve B. is a knowledgeable, friendly, honest and dependable salesman. I highly recommend going to him and I've come all the way from Westchester, Diane M

David Jones And Steven Kumbartzky

31 de ene. de 2016

, I bought a 2006 chevy equinox from Mahwah Honda and could not have been more pleased with the entire process. Sales Man Robert S. Fazio JR. who showed me the car was friendly and helpful. Negotiating was easy, and when I picked up the car, they could not have made the process more simple. I would definitely recommend Mahwah Honda!

Robert Brooks

29 de ene. de 2016

At age 64 3/4 have bought 5 new cars, This is our fourth Honda.Third Accord. No better car than the Accord(bullet proof). And no better Dealer for sales.(no pressure) Thanks Lenox, Bob and Jack(finance) who spent a good bit of time explaining all. The car was ready the next day w/3 accessories installed. Even though snow storm was a couple of days earlier. Don't mind driving the few extra miles. I don't usually do reviews, but this place is a winner.

mshigenobu

26 de ene. de 2016

My husband and I went to Mahwah Honda intent on buying a Honda Odyssey. Upon seeing all of the cars available and receiving excellent advice and explanation by our salesman, Steve Bawiec, we completely changed our original plan and purchased a Honda CRV. Steve was so patient with us, as my husband and I went through our indecisiveness and intense discussion about which was the "right" car for us. I really appreciate the way Steve didn't get impatient or irritated with us. He gave us the pertinent facts about each car we looked at, and gave us time to make our decision. It was a very positive car-buying experience.

Grecia D Lemus-Rosil

25 de ene. de 2016

Couldn't have been a better experience. Pat was amazing and so helpful. Didn't know buying a car could be so stress free.

James Cupo

25 de ene. de 2016

We'll be back for another car for my son. Wonderful buying experience. THANKS!!

Joyce A.

23 de ene. de 2016

Excellent buying experience. No high pressure tactics...friendly and knowledgeable sales staff...large pool of vehicles to choose from

CRVOWNER

20 de ene. de 2016

Team was great to work with...speedy process, good trade-in, and SO happy with my car!!! It was exactly what I needed and David delivered.

Sherri jBroitman

18 de ene. de 2016

Very personable and professional. Had a great experience!!

Jennifer Ramos

18 de ene. de 2016

Would tell someone to visit Honda of Mahwah 100%. Had a great experience

cyberbuff

15 de ene. de 2016

Jake is one of the Most Reliably Honest and Fair elements of the Car Business I have EVER encountered. He is a Credit to Mahwah Honda & the Honda "brand".

Mickiah Byam

15 de ene. de 2016

I didn't know "car guys" could be so nice. They spent the necessary time to listen to all of my needs and concerns. Bob and Michael were very nice and GREAT to deal with.

Maria

11 de ene. de 2016

Would recommend highly - customer experience and quality of cars. Rob Fazio, Jr. was excellent to work with and cared about our needs. We are loyal to this dealership.

nled925

11 de ene. de 2016

I went to three dealerships and contacted five more. Mahwah was the first one and after speaking to and visiting other dealerships, I went back to JC Meyers at Mahwah.

Odettenyc

10 de ene. de 2016

I have to say .. This was the best car buying experience EVER.. I went to so many dealers spoken to so many different car salesman but , Bob was amazing ... Absolutely NO ONE made me feel like family. I truly felt I got the best deal . Robert Zimmer and Jack Russel helped me get out of the MINI countryman that I was driving , which by the way I hated .. Thank you again for the awesome Honda Civic I totally love it !!

momdrives

4 de ene. de 2016

I had an excellent experience at Mahwah Honda. I came in to just look at cars as I wasn't sure what I wanted- but had always liked Honda cars and several family members have Hondas and are happy with them. Dave Baum explained options in my size/style category and took me on a test drive. I was very happy with the Accord Sport and decided to go with it right away- between Dave and Howard in finance and Jake I was able to get everything done in record time and drove out with my car that day!Everyone was pleasant, efficient and I was very pleased with my interactions with Mahwah Honda and would recommend this dealership to anyone.

2016CivicTouring

31 de dic. de 2015

I ordered a 2016 Honda from this dealership. This is a first class operation. From the time I walked in to delivery of the car, I was treated with courtesy and respect. The salesman (JC) and the sales manager (Bob P.) both know their product. The price of the vehicle was fair and I got the right amount on my trade. They lived up to all promises that were made. There was no pressure whatsoever. I recommend this dealership without reservation!

Serrano1202

29 de dic. de 2015

Let me start by said I was upside down in my old car and I when to jeep and ford a they said it was impossible for me to get a car with Ford and jeep I went to my Mahwah Honda and they were the best they made it happen got me out of my old car thank you so much

Faithful Cakes

23 de dic. de 2015

Rob and Pablo were amazing.There were no gimmicks. They made sure I walked away happy, which I did ! I am so grateful ! Thank you !

bla1406

17 de dic. de 2015

I recently purchased a car and it was a great experience. This transaction was extremely smooth and very comfortable. I needed a car fast and he made it happen without any problems or issues.. I also has the help of Michael Chiaradio, who made a point to find the best financing for me They both went out of their way to help my situation and made this transaction process so smooth. Thank you for making this experience so pleasant!!!

janinemcma

15 de dic. de 2015

Rob Fazio. and Pablo Garcia welcome and treated me like family from the first time i spoke to them on the phone about purchasing a car and within 2 days i was on my way to finalize my purchase and when i finally met them in person i feel very much at home you both did an awesome job and i could have ask for anything more and you both kept your promise and now i am enjoy my 2007 saturn aura. I give you guys 100 stars for a job well done

Glen M

14 de dic. de 2015

excellent job by bob... I have recommended him already to a friend interested in a new car - I recommended the car, dealer and sales rep.

JasonFNJ

10 de dic. de 2015

Had a great 1st experience here purchasing my 16 Accord. Salesman Robert Zimmer was extrmely helpful and a pleasure to meet and do business with. Finance manager Jack Russell was a pleasure as well. I have 0 complaints and would return for my next purchase! Not familiar enough with the going sale price to know if was excellent, the only reason 4 stars for that segment below. But seemed like an honest deal to me, and probably could get the fith star as well.

Adam

9 de dic. de 2015

I was having a hard time getting the Honda Fit I wanted. I met Jorge on a Honda forum. I could tell even over the Internet he was a stand up guy. I flew from Fort Lauderdale Florida to pick up the exact car that I wanted. Jorge did everything he said he would and more. I couldn't be more happy with my experience with Jorge.

PRH

7 de dic. de 2015

After the key to my 2013 Honda broke I spoke with Bob Pellecchia (Sales Manager) and Danny Barros (Service Manager). These gentlemen took care of me and replaced the key free of charge. They treated me like a valuable customer and I appreciate that. Carlos Dasilva continued the process in the same professional manner the morning the key had to be made.Thanks Guys!Pat Henry

artdipietro

7 de dic. de 2015

I was very happy with the way everything was handled with the new lease. Dave was great from start to finish with the deal, which by the way only took a few hours after a walked in, to walk out with a new CR-V. The exchange went smoothly and he did it all to get the best deal for me. Straight forward and easy to work with, everyone at Mahwah Honda was exceptional. Dave asked what I wanted and delivered. Thank you, Art at AllSeasons.

jankon

29 de nov. de 2015

Thanks Steve B. You actually made buying a new car a pleasant experience. I appreciateyour kindness, patience and your low key mellow ways. I know you "steered" me in the right direction and am confident I made the right choice in a vehicle. Thanks for all your help!

Sapper7202

28 de nov. de 2015

In November 2015 I visited Mahwah Honda with the intention of trading in 2 vehicles and buying 2 new Hondas. Bottom Line: the general sales manager is rude, discourteous, and grossly unprofessional. When I got up to leave, he YELLED AT & INSULTED ME IN THE STORE. He is a grown man, a sales person, and supposedly the general manager. If you are reading this you may think this was a argument that escalated in the heat of car buying. Nope. He sat at the desk, was a total jerk, and then YELLED as I left. Not 20 minutes after being told by Mahwah my offer to buy 2 cars was nuts (then being insulted and yelled at), I was sitting in DCH Honda in Paramus NJ. Go there! Friendly & professional! And best of all I got the deal I wanted. Great team at DCH!

haraerca

28 de nov. de 2015

I found myself at Mahwah Honda by accident. I had just had a miserable experience looking at a pre-owned Civic at Metro Honda in Jersey City. Just about everything that gives car buying a bad name could be found there. Later that day, I took my daughter up near Mahwah to visit a friend, and stumbled onto the Mahwah Honda, Just about everything that car buying should be like is found here.I could not have been happier with my sales representative, Doug. I've bought many cars in my life, and it seems that fewer and fewer are sold by professional sales people. Doug is a pro. He was very knowledgeable about the car and its options, the difference between different model years, and differences between it and competitors. He didn't try to push me into a particular one they had. Instead, he tried to figure out exactly what I needed. This was going to be shared by two of my kids who were just reaching driving age., so safety and reliability were more important than cushiness and the lowest mileage. They had a very good selection of pre-owned Civics so that made things easier. We took a test drive that gave me a good feel for the car's capabilities, and he never rushed me to get back to the shop. When it came time to work out the numbers, he didn't play games, and I got a very reasonable price.When it came time to see the finance guy, which is often where they "get you", instead I had a very pleasant conversation with another pro. I forget his name, but he had been there for years. He explained that there's just a different culture at Mahwah than at some of those high pressure, giant volume places. While I was in his office, a couple poked their heads in to say hi. They had been customers for 20 years, and were looking for another car. You could tell the vibe at this place was legit.When it came time to get my plates, Doug dropped them off at my office, which wasn't far from his home. He also called a few days after purchase to make sure everything was going smoothly. Again, a real pro.I can't say enough about my experience.

flipfo31

26 de nov. de 2015

My wife and I were looking to purchase a 2016 Honda Pilot EXL w/Sensing. We originally went to another dealership and had a terrible experience trying to find the exact model and color.We contacted Mahwah Honda through their Internet sales channel and got in contact with Joe Donegan. He was courteous and professional while communicating over emails. He explained to us the situation, worked to find us the exact model and color of a vehicle being built and gave us a great price. We went to the dealership to sign paperwork and put a down payment. We received the vehicle a few weeks later just as Joe had promised. Throughout the process, Joe gave timely updates and maintained great communication. Mike in the finance department was also great and we were very impressed with the entire car shopping experience with Mahwah Honda. We definitely recommend this dealership and I look forward to doing business with them in the future.

MO

16 de nov. de 2015

I am very happy to have been serviced by David Barysh. He was able to show me a vehicle that met my needs and then was able to get me a great price. David and Mr. Michael Chiaradio made it possible for me to leave with my new vehicle the same day. I am thankful to all the team at Mahwah Honda for their service. I will definitely recommend them to my family and friends.

burevestnik

14 de nov. de 2015

We were very pleased by salesperson Anil Arora, who was very friendly, helpful and expedient. Unlike other dealerships Mahvah Honda uses no pressure sales technique. Very pleasant surprise!Even though we spent long time in the dealership, the atmosphere was pleasant and friendly. Financials were clearly spelled out and explained.Thanks a lot!

Mdf4984ataol.com

13 de nov. de 2015

I went into Mahwah Honda to get a new car. Steve B was so nice and patient. We test drove 5 cars before picking one, the. He went out of his way to make sure we got a great deal. He was extremely helpful and very kind. I'll definitely be back for my next car!

rgh1063

11 de nov. de 2015

Excellent experience once again here at Mahwah Honda. Thanks to Mike C and Dave B who helped tremendously. I would highly recommend Mahwah Honda to all.

J9

9 de nov. de 2015

I purchased a 2012 CR-V last week and had the best experience yet at a car dealership. I worked with David Barysh. He made the process easy of me. I would recommend going to them.

Janine K

9 de nov. de 2015

I purchased a 2012 CR-V last week and had the best experience yet at a car dealership. I worked with David B, Joe B and Michael C. All three of them made the process easy of me. I would recommend going to them.

leftmyjeepforacrv

8 de nov. de 2015

I stopped by to check into a special leasing offer made by Honda and left with a brand new CR-V. The staff was helpful, friendly, and I feel I got a good value for my trade-in.

Holly

6 de nov. de 2015

Rob and Pablo helped me both times I met with them. The first time I wasn't ready to buy yet. The second time they found the perfect used SUV for me! I love this vehicle and would highly recommend Mahwah Honda, particularly Rob Fazio and Pablo Garcia.

Scott

4 de nov. de 2015

I must say that I have myself been in the automotive business all my life. I have bought for my many companies, hundreds of cars.Our salesman and his manager were the most professional and nice people I have met in my years.I traded in my 2013 Honda Pilot, for which is my second one, that I previously bought and both from Paramus Honda.This time when I went back to Paramus Honda, I felt like just a number and they tried to scam me out of the "REAL" value of my vehicle, by many thousands of dollars.Here at Mahwah Honda, they without any pressure, gave me the exact amount of what the trade in value, of what my car was worth.Gave me a great deal on a 2016 Honda Pilot Touring and with very little haggling and then gave me all the little add on options, running boards, window vents and trailer hitch, that other dealerships try getting for you to pay as extras, so they make more money.They also make you feel like you are now going to be part of there "Family Owned Business".There really is nothing else to say, other then;Purchase your Honda HERE !!!Thanks,Scott A. Schmelter

Jennifer dalisa

4 de nov. de 2015

I recently bought a car here at mahwah Honda. Actually it's the second car I have bought from this dealership. They are accommodating and understanding not pushy or aggressive. I highly recommend this dealership!

adam52592

27 de oct. de 2015

Buying car from Mahwah Honda was quick and easy. David and Michael made me feel welcome and happy with my purchase. They are both excellent salesman and great guys! Will recommend Mahwah Honda to everyone I can!!!

jpolvere

27 de oct. de 2015

This is the second car I purchased at Mahwah Honda. Steve was helpful through the whole process, including via email. Very good experience overall, I was pleased.

2014suby

26 de oct. de 2015

I bought a great used car at a fair price. I was very hesitant at first. I have not bought a used car in a long time, and images of the classic used car salesman gave me nightmares. However, the people at Mahwah Honda were not like any salespersons I have met before. Dave was very knowledgeable about the car he was selling. Additionally, I didn't feel like he was pressing to make a sale but, more like I was starting a nice friendship and car was mutual interest. I would recommend the dealership to anyone that is looking for a new or used vehicle, these guys were great.

bmchugh20

23 de oct. de 2015

This is the fourth vehicle I have bought from Rob Fazio Jr at Mahwah Honda, his honesty and integrity are the reason I will purchase all my next Honda vehicles from him.

Seth

23 de oct. de 2015

Jorge Davila quickly and thoroughly responded to my questions and concerns related to the 2016 Honda Fit. He walked me through the order and transport process from factory to the dealer. Jorge is enthusiastic about the product he sells and is both an excellent representative for this dealership and for Honda of America.

Dremel2000

21 de oct. de 2015

Just love my Honda Pilot! Bob Zimmer was very helpful in helping us with my new Honda Pilot.I give them a five star rating so what are you waiting for? Stop by to get a test ride in a new Honda!Hats off to this dealership for having such nice salesmen and finance managers!

KrisJB927

14 de oct. de 2015

Needing a new car, I knew where to go. This was the third time I purchased a Honda from Mahwah Honda. The service there has always been amazing, and this most recent visit was no different. Dave was extremely honest and helpful when finding me the right car. I told him what I wanted and what I could afford, and he worked to make sure that I got both. Dave did not pressure me at all to buy the car...he even let me go home and think about it for a few hours! Of course, I did go back and make the purchase...and have never been happier. I recommend this dealership (and Dave) to anyone looking for a Honda.

prodrigo4111

14 de oct. de 2015

Anil was professional and courteous every step of the way! Even after purchase he has stayed in touch to make sure everything is going smoothly. Howard was informative and helpful as well every step of the way.

agalante

5 de oct. de 2015

I had a great experience with Mahwah Honda. The dealers were very helpful. We had a great experience. We asked for and negotiated for a price, which made us happy for the vehicle we purchased. We never felt pressured or uncomfortable. No gimmicks just straight forward give and take. We are very happy with the team at Mahwah dealership and will be there client for a long time to come. We had an especially good relationship with Anil and we recommend him to anyone looking to purchase a Honda.

Walter

1 de oct. de 2015

CONTACTED MAHWAH HONDA FOR THE FIRST TIME. RECEIVED A GREAT DEAL AND FULL EXPLANATION OF THE CR-V GREAT EXPERIENCE STAFF IS VERY HELPFULL AND FRIENDLY

Barbara

1 de oct. de 2015

Buying a car/leasing a car is very stressful, you have to live with your decision for awhile. After seeing other dealerships, salesmen, cars. I am so happy with the professional service I received. From Mr. Peluso & Mr. .Pellecchia. No pressure or Double talk. I can only speak highly of these men, their company and Honda. I got the car that is perfect for me. A++++

nancy

29 de sep. de 2015

Our salesperson Jorge Davila was the best salesperson we have ever had in the over 30 years we have been buying/leasing cars. Thank you Jorge for being so knowledgeable, so efficient and so helpful in the whole process. You went above and beyond. It was our pleasure.

Nicole3

23 de sep. de 2015

My mother and I stopped at the dealership on a reference from some friends. I was not in the best of moods. We just left a dealership down the block, and the pushy salesman there refused to talk to me even though my mother explained the car was for me. I was very angry. When we got Mahwah Honda, David Barysh greeted us both, and watched from a respectful distance as we looked around a bit. He then came over and offered his help. He was not pushy in the least bit, nor was he overbearing the way the guy was at the other dealership. When he found out the car was for me, he gave me complete attn. Michael Chiaradio was the manager that handled all our financial situation. He was extremely kind, helpful and got me great deals ! Both David and Michael were kind, helpful, genuine and best of all not pushy and did not ignore me! I can't thank them enough, and my mother plans on going back in a few months for a car as well! Great experience!

Lynn

21 de sep. de 2015

Our salesperson, David Baum is a delight to work with. He was not at all pushy, and gave us all the information we needed to make an intelligent decision. David followed up with us the next morning. We came to an understanding, on what we would be comfortable with, in leasing the Honda Accord.He had all the paperwork prepared for us, so we didn't have to waste any time, and guided us through the entire process, which went very smoothly. The car was prepared for us as well, and is very beautiful. It's because of David's follow through, that we are enjoying our new car today.

rymikeymio

21 de sep. de 2015

Jorge was great. I ended up leasing a Honda Accord because my civic was over miles and had an additional year left on my current honda lease. Jorge was relaxed, no pressure, and handled the overall leasing processes in a professional manner. I will recommend Mahwah Honda to family and friends.

Cheryl 2016 HR-V EX ecstatic owner

19 de sep. de 2015

Taking my co-workers recommendation to check out Mahwah Honda before I purchased a vehicle was one of the best recommendations I have ever received. I was greeted with a friendly smile and introduced to Steve Bawiec. I immediately felt at ease with Steve. The entire process from the greeting, test drive, completing the paperwork went smoothly and effortlessly due to Steve's knowledge of the vehicle. Purchasing the 2016 HR-V EX has been a wonderful experience.I will highly recommend Steve, Michael Craig & Mahwah Honda to everyone I come across that is looking to purchase a new or used car.

Sid from NJ

18 de sep. de 2015

I picked up my new Honda CR-V this morning and was very happy with Mahwah Honda, particularly my saleperson, during the process. My first visit on Tuesday went very well, with the salesperson carefully answering all my questions and otherwise explaining all I needed to know about the car in which I was interested. There was no undue pressure and even the price discussion was conducted in a totally honest manner. The test drive was very helpful and we traveled to the dealer's other lot so that I could see the color I preferred. The discussion with the finance department was short and to the point. I went back on Thursday to negotiate a final price and everything went very well. The situation was similar Friday morning, when I went to pick up the new car. I thank the salesperson for his very professional yet friendly approach.

SS87

17 de sep. de 2015

So I ended up here after going to a few Hondas and not getting the help I needed. I was coming out of a lease with Nissan who gave me a bad experience and I wanted nothing more to do with them. When i walked in i met with Jorge. Jorge took the time to answer each of my questions which were ALOT!! He explained step by step how he came up with the numbers he offered me. He was very patient and when things got a little rough with making the deal Jake the manager helped and made this process smooth and easy. When it came time to sign off on the lease I worked with Mike at the finance department. He followed up with me on everything and when he said he would call me the next day with a response the next morning he was calling me. This guy is really good at what he does and getting you the right numbers with the bank. Before signing he explained all the numbers to me to make sure everything was correct and showed me everything on the computer so that there wouldn't be any surprises. I will admit I can be that tough customer at times but these people really went out of there way to help me in this process. I didn't feel any pressure or added stress by them. They all have a special way of making you feel welcomed and appreciated which i cant say about other dealerships. The customer service is more than 5 stars. I can go on and on about this dealership and how great they made this process for me when I was in a rush to get the car. Thanks again for everything and for your patience!!!

pastorpeg

12 de sep. de 2015

Bob Zimmer was the salesman I related with at Mahwah Honda. His professional manner, cheerfulness, comprehensive knowledge, and willingness to negotiate price provided a purchase with ease and satisfaction. Bob has made himself available should I have any questions or concerns about my new vehicle. I was a Saturn owner for many decades before my recent purchase and valued Saturn's high quality customer service practices. After the great experience at Mahwah Honda, I told Bob Zimmer I didn't know that Saturn was spelled M A H W A H H O N D A. I am extremely pleased with the customer relations and large inventory and will readily refer friends and colleagues to this great dealership!Business Manager Howard Polman was also a joy to work with. I found him to be thorough in his explanation of costs, available extended warrantee, and other services and programs. He did not pressure me to buy additional coverages and responded immediately when I phoned with questions,

Jimcathy1025

9 de sep. de 2015

We love our new Honda Accord the quality is excellent and our sales person Steve Chin was fantastic very helpful and very accommodating and thorough with every detail. Steve and the dealership have a customer for life.

leevar91

4 de sep. de 2015

My experience at Mahwah Paramus was great! I came in 2 months prior to when my lease was up. I wanted the HRV, we test drove it, and the sales man Bob Zimmer was doing everything he could to get me the best price but it wasn't in my budget. Him and his manager advised me to come back when my lease is up and see if there is a better leasing program for the HRV. The fact that they didn't force a sale on me is why I came back. Originally I had leased my car with DCH Honda and when I went back the sales man didn't pull up any prices for me just told me to get another civic LX ( which was the car I had then) but not giving me a good price. I went back to Mahwah and advised my sales man Bob Zimmer that I am interested in the HRV and the Civic . We test drove both cars and in the end I decided on the Civic EX model. The price was great! I only put $250 down and my monthly payment was less than when I leased with DCH Honda for just the base model and I had put $1000 down. While waiting for my car to be ready, I enjoyed talking to my sales person he was very personable. In all the buying experience was quick and comfortable. The manager Jake Bender was great too. I went home loving the car and knowing I got a great deal!

JustJill

2 de sep. de 2015

A beautiful dealership and very nice salespeople. I leased my second Honda there, but my first Honda was from a different dealership and I was much happier with Mahwah Honda. Dave Desimone aka "Uncle Dave" is friendly and very funny. He wants to give you the best deal with no gimmicks. He is very knowledgeable about Honda and is a very passionate salesman. He's the guy to see at Mahwah Honda!

lease4

28 de ago. de 2015

I went in to talk about getting a new lease and in less than 3 hours was driving away in my new car. They made the process very easy. Steve was a pleasure to work with and made the whole process painless.

UTHonda

23 de ago. de 2015

I had a deal pending at another dealership but they could not find the car I wanted to lease in the color I wanted. Mahwah Honda searched their computer and found that the color I wanted was being made in the factory and they would have it on site before my current lease ended. Needless to say I got my deposit back from the other dealer and Mahwah Honda got my business. The car arrived quickly and they called me right away but due to my own busy work schedule I had to delay picking it up until the end of the week.

Rickd91

20 de ago. de 2015

With the thought of going in to find out information and giving it a chance to see if I could get my first car it turned out to be an amazing experience more like a DREAM COME TRUE. Dave and Michael treated me as if I was family to them. From the moment I walked in I felt it was the right place to be to purchase my first car. Dave and Michael were so attentive in what my interest were and how they could make a way for me to purchase my new car. They did their job exceptionally and made it such a breeze. For the past year I've been going to different dealerships and kept getting turned down, these guys worked their way into making it a reality for me to walk out with a brand new civic. 5 star for customer service and they surely make you feel at home.

12345678

18 de ago. de 2015

From the moment I walked in the sales people were very helpful.Bob and Neil made the whole process very easy and straight forward.They gave me an honest and very good price on my new Honda Accord hybrid. Also Howard Pullman made it quick and easy to get approved.less then a half and hour after I walked out he called me and said its been approved.I would not go anywhere else for a car excellent dealership!

Zsolt

18 de ago. de 2015

I wanted to have a Honda because the special bended rear view mirror on the left side (practically without blind spot). I visited some Honda dealerships, and their Mahwah office offered me the best price, found the requested model and colour. The whole process including paperwork went fast, efficient, and easy. All the service was very attentive.

Audg

17 de ago. de 2015

My husband and I went to the dealership with the mentality that we were NOT going to buy anything and we ended up walking out with a brand new Odyssey. The whole experience was what the car buying process should be from looking at the car to working with finance (Jack Russel). Our sales person JC Meyer was very nice, honest and patient as we looked at multiple vehicles and took two test drives. He was very knowledgeable and did not pressure us at all. Even the general sales manager thanked us. We are very happy with our purchase and would definitely recommend this dealership to family and friends.

iteck86

17 de ago. de 2015

I started a new job the week I first contacted Rob Fazio Jr about a 12 Accord. I explained that to Rob in an email, along with what payment I'd like, desire to not have to pay out of pocket if we made a deal etc. He gave me a great deal and he did in the manner I requested, unlike the any of the other dealerships I contacted. The day of the deal we were treated with kindness and respect. My wife and I and my son Billy were treated extremely well while we did the deal. We'll always remember Rob and Pablo as well as recommend friends to check out Mahwah Honda.

Jon & Mar

13 de ago. de 2015

There was very little negotiation. The prices proffered for the car and my trade- in were fair and very close to my numbers. We were in and out in two hours, including a test drive. Amazing.

JasonRoman

11 de ago. de 2015

I wanted to take a moment and thank the guys over at Mahwah Honda for always being so great! My most recent visit was due to issues with the starter on my '13 Accord this past week. From discussing my issue with Angelo last week, meeting with Jeff yesterday morning, and picking up my car last night I could only help but be completely satisfied. The car is back running great! Thanks to Robert, Ronald, & Daniel for your help and expertise during my previous visits and of course a HUGE thanks to the technicians that keep my car going! See you soon.

ipineda

10 de ago. de 2015

From the moment I called asking for directions to the showroom through weeks later when I picked up my plates for my new lease, I was treated respectfully and warmly, a rare combination in the new car sales world. Dave Desimone welcomed me, listened to my concerns and my needs, and helped me get into a new lease almost worry free. I found him to be extremely friendly, down to earth, and felt that he really wanted to give me the best deal possible. And I believe I got that. Dave followed up with me all throughout the process and even the paperwork with Jack Russel seems virtuously painless. Jack was honest, straight forward, and professional, I trusted him as well. The customer service was just extraordinary. I will forever sing the praises of Mahwah Honda and "Uncle" Dave Desimone...I look forward to seeing them again when my lease is up!!!

Chrissy June

10 de ago. de 2015

Last week, I bought a 2012 Honda CRV from Mahwah Honda and could not have been more pleased with the entire process. The sales person who showed me the car was friendly and helpful. Negotiating was easy, and when I picked up the car, they could not have made the process more simple. I would definitely recommend Mahwah Honda!

debbieb

4 de ago. de 2015

I had a very positive experience at Mahwah Honda during the purchase of my vehicle. I would like to also recognize: Dave Kurz and Mike from the finance department in the used cars office. The service I received was superior! Very professional and friendly. I will definitely recommend friends and family to this dealership!

JJ

31 de jul. de 2015

Everyone there was easy to work with. We felt our sales person, Neil Arora, was very knowledgeable, gave of his time freely, and was always willing to do a little extra in terms of assistance - not only to make the deal but importantly afterward to make sure we were happy. Veryy good follow-up. He also was a very genuine person. We had a very positive experience with him.

happycustomer helene

26 de jul. de 2015

All the people at Mahwah Honda were friendly and courteous and made our buying experience pleasurable. They explained every detail to us and there were no surprises. We got the car we wanted at a fair price. They come highly recommended. Our sales person Dave Desimone was one of the nicest sales people I have encountered. He was knowledgeable and truly had our interest in mind.

calcteacher

26 de jul. de 2015

My husband & I have bought four Hondas from Mahwah Honda- sales and service gets better each time. Steve professionally & courteously continued the excellent service. calcteacher

JL92

21 de jul. de 2015

I visited Mahwah Honda and a guy names JC Meyer was there to help me with test drive and answer questions. He seemed to be well experienced and willing to help me get a good deal. That day he said he'll do this and promised to follow up via call - after I had left the dealership, I emailed and called him but he never responded. Very rude and unprofessional behavior by a sales person.I will never go there again. There may be other associates not like him but JC Meyer is the very reason that I will not return to this dealership.

Pilot06

21 de jul. de 2015

I showed up, Pat Lorimer assisted me with the critical features I needed and showed me what was in stock. Pat then proceeded show me the car fax and all the proper maintenance and repair work done to my used 2006 Honda Pilot with 100K. I was impressed and the SUV runs like new. Dave Kurz the finance guy proceeded to help me with the best and lowest interest rate which I was very happy about. I would recommend Pat Lorimer and Dave Kurz for a honest and genuine car buying experience.

murray,r502

21 de jul. de 2015

Mahwah Honda made buying my new car easy and a overall great experience. If your looking to get a new or used Honda this is the place to go.

Cbarrett1221

18 de jul. de 2015

I worked with Jorge on picking out the new car I wanted to get. He was great; explained everything in detail so there were no surprises. I'm a first time car buyer and he made the experience easy and was extremely honest and not pushy at all which I really appreciate in a sales person. Would definitely recommend him to anyone interested in buying a new car.

kevohonda

18 de jul. de 2015

so for any readers out the.... I gotta say I'm a car salesman wet dream. I was terrified when rob said I was approved for financi g a car. very intimidated as well. but after talking I was very happy and he connected me to Pablo and said he had the perfect car. it was an accord. foolishly with out seeing the car and talking face to face I was sold and all in. scared I was being taking advantage of but wound up with an amazing car. they showed me the car fax it out requesting it and Ben did most of the leg work. they make a great team and I'll be my only option for purchasing a vehicle till retirement due us part I'll say and I highly re amend the whole mahwaw Honda dealership. but most of all ask for rob and or Pablo. I am Kevin and I am happy.

Algonice01

15 de jul. de 2015

I went to the dealership on a rainy day. Neil Arora my salesman was very helpful and knowledgeable. I would recommend with my eyes closed.

Omaira_99

13 de jul. de 2015

Excellent customer service. Mike C and Dave made my experience smooth. Everyone was really nice and attentive to me and my family. We were made to feel special and extremely important. Very patient and suggested a better quality vehicle!

batgirl

13 de jul. de 2015

We were looking for a new car after our Honda Civic lease expired. Steve Bawiec was very helpful and courteous ,The entire process was fast and stress-free.. Thank you

JasmineS92

10 de jul. de 2015

I could not have been more pleased with the excellent service I received from Steve B. It was a pleasure to lease the car I chose from him. He answered all of my questions and made me feel like he had my best interest in mind. I will definitely consider leasing more cars from this dealership in the future and recommend others to check them out. I would also like to give a shout out to Jack Russell for his kind service and patience.

apollett

10 de jul. de 2015

I was recently fustrated by the take it or leave it atttitude of other NJ-NY Dealerships. I had a good positive experience and thorough explanation of certified used car features with Mahwah Honda people. They have a no pressure policy and listen to their customers. I was happy that my salesman David Barysh was informative and showed all the features of a Honda Pilot during my demonstartion ride and after selling me the car. I made a good deal with the dealership and traded-in my old car. They patiently helped me with the paperwork. I recommend trying them if you want to be treated well and frankly.

JeanieRilliet

10 de jul. de 2015

Cant say enough about this dealership & our salesman Dave Desimone. They went out of their way to make us happy with our lease. The atmosphere of the dealership was pleasant & low pressure. Dave was a delight to work with and thankfully will be there if I have questions. We had checked out other dealerships deciding what car to lease & Mahwah Honda was the most pleasant experience.We would recommend them highly.

satisfied

9 de jul. de 2015

They were all welcoming, clear, and incredibly patient with me. They didn't try to hide anything and gave me concrete numbers to deal with.

Devon

8 de jul. de 2015

I give this dealership five stars because they are nothing but excellent when it comes to customer service. The sales department treat the customers with a lot of respect and want them leaving with a smile on their face. I had went on a bunch of test drives at various dealerships back in April to get a feel of what car I would want to buy once my lease was up this month, and I fell in love with the Honda Civic, which salesman, Bob Zimmer was able to take me on a test drive with. I had also contemplated a used Honda Accord, which Bob did not hesitate to refer me over to CPO sales, where I met with Ely Kohan.I ended up purchasing a brand new 2015 Honda Civic and am in love with it. It drives amazing, very smooth, and has a lot of cool features to it. I dealt with both Bob Zimmer and Howard Pulman throughout the sales process, and both were a pleasure to work with. I would definitely recommend this dealer to friends and family and plan to do more business with them, maybe even look into the new Civic Type R which should be launching a few years from now.

chrismro75

4 de jul. de 2015

After visiting many other dealerships, we made it to our destination and finalized our search for a car and also for honesty and integrity. When we left Mahwah Honda with our car yesterday, I had an overwhelming feeling that we made the perfect choice. Dave Barysh was our salesman and he was always personable and very straight forward...never pushing us or making us feel rushed. He listened to what we needed and our budget and really delivered exactly what we were looking for. Honorable mention goes to Michael Chiaradio who handled our finances, he went to bat for us and got us a great interest rate. Both were a pleasure to do business with. These guys and the atmosphere in the dealership was something that was non existent at the other places we had visited previously. Thank you for making us feel at home and safe doing business with you. We love the CRV!!

Pastenro

3 de jul. de 2015

This was the most pleasurable car purchasing experience that I have had. Our salesman and finance manager were fabulous and a joy to work with. I would recommend this dealer and these two individuals to anyone! Thanks Steve B. and Mike!

ocathain

3 de jul. de 2015

We bought a 2013 certified CRV. David was very thorough and patient as well as extremely accommodating of our busy schedule. He made the whole process easy and explained everything in great detail. He followed up a few days later to check if we had any questions and was very knowledgeable and professional in every respect. We highly recommend David and Michael Chiardo for any purchase. These guys are a real professionals and i would highly recommend them to any friends or family looking for a fair and hassle free car buying experience.

Angeloca23

1 de jul. de 2015

Staff was great, took there time in letting me know all the ins and out. Was no pressure like other car dealers had a great experience will come back

Ann H

28 de jun. de 2015

My husband and I lucked out when we meet Steve Chin at Mahwah Honda. Steve is a very knowledgeable salesman and all around nice guy! He explained everything perfectly, answered all our questions and didn't rush us. I find it amazing that we walked into the dealership at 10am, picked the car we wanted, went to lunch and returned at 3pm the same day and drove off with our new car. I love my new Honda CRV! I really appreciated Steve's follow up call the next day to make sure we were satisfied and answer any questions...which we didn't have. I look forward to many more years with my new Honda but also look forward to dealing with Mahwah Honda again in the future.

Big Daddy 311

24 de jun. de 2015

I am taking the time to write because Lenox Williams was such a pleasure to deal with in purchasing the HRV I bought there. His friendly, calm, unpushy demeanor as a salesperson was refreshing. My HRV will likely run on past his retirement or I would definitely buy my next car through him.

Gootz

23 de jun. de 2015

I was originally going to purchase from my local dealer until I got a call from Anil at Mahwah Honda answering an email price quote I sent in. In a matter of about a half hour he met my price, we agreed on terms and I found myself driving to NJ from NY to drop off my deposit. i picked up my wife's new car two days after and delt with a very professional, courteous and informative staff. My wife as a general rule wil not go into a car dealership because she hates to deal with salespeople. She walked out of there saying to me, " Wow, that was easy and they were really nice". I would not hesitate to use these guys again!

angelo2089

23 de jun. de 2015

My experience at Mahwah Honda was simply PERFECT. I went in honestly expecting to be told I couldn't get a car but David Barysh and Pablo worked with me so I can leave with a car. This is a HUGE weight lifted off my shoulders. I am forever grateful for their help. Give these guys a raise!

Ismar25

19 de jun. de 2015

This was our 3rd time leasing a Honda vehicle. Eventhough, we are not novices to leasing, we always dread the process. By far, this was the easiest, hassle free and most importantly haggle free transaction. Justin Peluso made a process very stress free. Other dealerships should take lessons from Mahwah Honda on how to treat customers with courtesy. Thank you for a pleasant experience. You have a loyal customer now!

Jose Ortiz

19 de jun. de 2015

My experience at Mahwah Honda was what I expected since I have felt with this dealership in the past. Steve were cordial and attentive. I did not feel pressured in any way and our negotiations were pleasant.

vicsiffs

18 de jun. de 2015

Dave Barysh, despite the fact that he was a new employee at the dealership, found me car that fit me perfectly. Dave, and Brian the Finance Manager found me the best deal, and im happy in my car, which is my first big investment. Thank you

BobTako

10 de jun. de 2015

I was looking to purchase either an Accord LX or Sport and emailed a few local dealerships to see what kind of prices I would get in comparison to what I was able to find on truecar.com and edmunds.com. I actually used edmunds' price promise quotes to negotiate the price. I first went to a Honda dealership on Rt. 4 on the last day of the month. I was approached by a sales man who asked what I was looking for and if I'd buy that night. It was almost 8pm, but they would stick around as long as it took to make a deal. I mentioned to the sales person that I was looking for an unbelievable deal, $4000 below MSRP. He said, "What if I can get you $4200 below?" I couldn't believe my ears. I said, "If you could do that, we have a deal." We went inside to do the numbers. A few minutes into it, a manager emerged and asked me where am I getting my $4000 off MSRP from? Then he was asking about the price promise email I showed him which wasn't quite $4000 off, but it was a good deal. Then he made some comment that the price promise was due to expire (it wasn't expired yet). Throughout this, the salesperson who set the expectation of $4200 said nothing. I did not appreciate that or the accusatory tone from the manager. After 2 hours I left without a car, but what I thought was a decent quote. The next day (May 1st) I visited Mahwah Honda. What a different experience!!! Anil (Neil) Arora was the internet sales manager who ended up helping me with my purchase. He showed me both an LX and a Sport and we test drove both cars. We then started talking numbers. I mentioned the quote I got the night before and the now expired price promise quotes. Anil took both numbers to his manager and let me know that they would honor the quote I got from their competitor since their documentation fees were cheaper. I was pretty much out of there within 2 hours. They didn't play any games with me. They didn't even try to push any extended warranties. Anil was quite pleasant to deal with and I would recommend him to my friends, family, and anyone looking for a hassle free car buying experience, without any reservations. By the way, I love my Honda Accord Sport!!! Thank you Anil and the team at Mahwah Honda!!!

pyarahmadi

9 de jun. de 2015

I had a great experience at Mahwah Honda. Everything went smoothly and quickly. Sales and Finance employees very helpful and friendly, that makes the process of buying a new vehicle great.

bruceh89

6 de jun. de 2015

The Mahwah Honda staff turned a negative experience at another Honda dealer around for my wife- she simply wanted to return to our Acura dealer. Everyone was very professional and delivered as promised. No nonsense. A fair deal on the new car and the trade.

Peggy

2 de jun. de 2015

It was a pleasure to deal with Mahwah Honda. Amazing team of people from the manager Jake Bender and finance manager Michael Craig to my sales person Jorge Davila. Jorge was very patient with me and helped me chose the right car for my needs. He was extremely knowledgeable and easy to work with with. I would highly recommend this team to anyone.

richard2

29 de may. de 2015

I felt the whole process was clean simple and easy to work with. They gave me there best offer first which made it easy to make a decision.

rachele

29 de may. de 2015

Really good customer service; nice knowledgeable people; made to feel comfortable and had a happy experience. I would definitely recommend this dealership to any of my friends.

HondaFamily

28 de may. de 2015

We really debated between new and certified pre-owned but Steve made the choice easy. The price was fairly negotiated and we got the best car for us. Thanks

Rb123

28 de may. de 2015

I had some credit issues and Pablo and rob where able to obtain the financing I needed ..they were professional and friendly and made my son and I feel like family..we were able to get a great price and a reasonable interest rate..they went over and beyond to earn my business..I highly recommend this dealership

zojc625

22 de may. de 2015

My experience with Jorge and Mahwah Honda overall was absolutely great! The dealership itself is well designed, modern looking, and spotless. Overall, just very inviting. Jorge was simply put - the ideal salesman! It's clear he knows a lot about Hondas and loves the brand itself. I can't even begin to describe how many dealerships for various car makes I've been to where the salespeople barely know the details for their own cars (maybe bounced between too many different dealerships?), or just plain get the facts wrong. Jorge knows the products he is selling, and better yet, is honest about the pros and cons of each. He doesn't want to just sell you a car, he wants you to buy the RIGHT car, and his commitment to this is astounding. He was incredibly helpful in helping me choose the right car for me. Best of all, he doesn't BS. There was never any pressure to buy that first day (or any pressure at all,really), and his followups with me were pleasant, not aggressive. If you're considering buying a Honda and live in the area, Mahwah Honda is a dealership that should definitely be on your list. If, when you step in for the first time, you ask for Jorge you definitely will not be disappointed!

C

20 de may. de 2015

My salesman, Jorge, was awesome! He is very knowledgeable and took the time to answer all my questions. Car shopping is probably the most hated experience by most people I run into. I felt I wasn't "pressured" , I was a woman buying a car and not a potential "commission" quota to be met. Most of all he was "likeable" and made me extremely comfortable. It' was the first time I've EVER felt comfortable with a car salesman. He is to be commended! He "Rocks"!!

Sherran Harris

19 de may. de 2015

I like that they took the time over the phone to answer all my questions. Also for them to go out of there way to find a person thats close to my height to try out the cars to find the leg room and comfortable fit for me since im 6'7". Thank you Pablo and Rob i love my Mazda CX 9 perfect fit for a guy like me definitely recommending my friends.

hondadriver

16 de may. de 2015

The service at Mahwah dealership was friendly, informative and not pushy. We went just to look at the Odyssey with no intention of leasing that day but the employee we worked with was easy to work with and we were able to reach a satisfactory deal.

Sean K

15 de may. de 2015

Our sales person, Debbie Levinson was efficient, professional and knowledgeable. She made the deal quickly and Howard Pulman closed out the paperwork in record time.

Brian Leahy

14 de may. de 2015

It was great doing business with such an honest person. I dealt with two other dealerships that were constantly lying and trying to sell me overpriced garbage. Mahwah Honda have great customer service and treat people they way they should be treated. I got a great car, I got an honest trade in value, and I left there feeling satisfied.

jonnya123

6 de may. de 2015

very enjoyable experience. No pressure. Highly recommended. Came in for test drive and to get some info very informative and helpful in a relaxed manner. Lennox was v helpful

SharonF

4 de may. de 2015

How lucky we were to have Jorge Davila as our salesperson. My daughter had her heart set on an Accord. Thanks to his patience, knowledge, skill and professionalism, he showed her several different models and features to make sure she got exactly what she needed. Thank you, Jorge! Also, thanks to Michael Craig for smooth financing, and to owner Alan Anderson, whose reputation made me choose his dealership.

judyCRV2015

30 de abr. de 2015

Jorge is not a cookie cutter sales person. He was very friendly and professional at the same time. He treated us like we were his relative. He was very polite and respectful. Never that he forces you to sign or buying anything you don't need. we appreciated how he emphasized the safety of our future child in a CRV. Also, he was very enthusiastic when he was teaching me about the new feature of the CRV(c back up camera, hands-free calling, etc). My husband and left Honda Mahwah with a great feeling. we knew that we've been taking care of. Thanks to Jorge!we will definitely spread the word of how great Honda Mahwah because Jorge works there! and of course we will be a lifetime customer!

Cki123

28 de abr. de 2015

I got a great deal and service and I love Mahwah Honda for my future cars and I'm going to recommend other people. Straight talk easy and friendly people.

FrankieBoy

26 de abr. de 2015

Worthwhile experience, Salesperson was very nice, got a fairly good deal, very satisfied. I would return for another car from them. I'm happy with the whole deal

David M

22 de abr. de 2015

I just worked with David Desimone over at Mahwah Honda to get a new Accord. He was patient and good-natured, even while my wife and I took days to decide what we wanted. David took great pains to ensure every step of the process was clear and never pressured us. He took his time with us, and was extremely knowledgeable about the vehicles and the details and options of each one. He worked with us to get to the price we wanted. The dealership itself has a very nice feel to it, clean, spacious and nice people. I've had some different experiences at other dealerships over the years, and this is nice place to deal with.

Paul S

21 de abr. de 2015

The dealership looks very professional and is laid out very nicely. There are plenty of cars on display inside. The staff is very attentive. Dave Desimone was a pleasure to deal with. He was very helpful as we negotiated my new Pilot and he was great on the follow up. He really made for a great experience when purchasing a new car.

Pete

19 de abr. de 2015

Anil Arora was a pleasure to deal with. I negotiated a final price via email and was able to pick up my car almost immediately. With the exception of the fact that the dealership was not interested in my trade-in, which had nothing to do with Anil, the total experience was among the best car-buying experiences in my 40 years of buying cars. This is my second purchase from Mahwah Honda and would recommend them to all buyers. (This is also my 4th Honda...extremely reliable automobiles!).

Kevin F.

19 de abr. de 2015

I had a great experience at Mahwah Honda! It was quick and easy, and they worked with me and my budget. Lennox was the man, and helped me get into the car I wanted, at the price I wanted. I would highly recommend this dealership, and would definitely go back again. I love my new Honda, and the service and attention I was given make the deal even better! Go and see Lennox at Mahwah Honda next time you need a car!

A2345

18 de abr. de 2015

I had brought my vehicle in for service on March 16, 2015, Ron was very friendly and had the service done good but the only disappointment was that the service technician that worked on my vehicle, while doing the job, accidently cracked my front bumper and when I called to talk to Ron about this, he got upset and hung up the phone on me after denying that his technician did not do this but the fact is that when I had taken the vehicle into service, I had checked it very well all around my vehicle and there was no crack or scratch anywhere other than the one light scratch that was there when I bought this vehicle. So I request to Ron to have this fixed or mended not replace the whole bumper but Ron cuts me off, denies and hangs up the phone on me again, went in person to talk about this and he just cut me off straight off and said that he doesn't want to talk about this anymore. This whole customer service was bad and I didn't want to go to the service manager to complain because the service manager is his own brother and I just knew that nothing would be done about it. It was a very bad experience with service that I had, especially when going there for the very first time.Overall, Ron is a nice person and is very friendly as long as he gets appreciation but the moment we point out a problem, then all that nice personality is gone. I don't take Ron as a bad person for that but as a courtesy of their mistake they should have at least fixed up my bumper!!!

Cindy/Brian

17 de abr. de 2015

Was a pleasure to buy a car from Mr Arora. He was both friendly and knowledgeable and kept us up to date throughout the process. Michael Craig was also a pleasure to work with as we worked out the financial piece.

Angel

16 de abr. de 2015

Rob did a great job and made process very quick and easy....i would recommend anyone to go to mahwah honda for a car. Thank you Rob.

Chris

14 de abr. de 2015

Great service and personal attention to detail. Made the trip twice in one week and received great service. Go see Steve B. !!! Excellent rep and knows the business.

jb105

6 de abr. de 2015

We had the pleasure of dealing with Jorge last month to purchase our Odessey. He was extremely knowledgable about the car and helped us to figure out what we truly needed (and not just what we wanted). He is focused on customer service and making the customer happy....not just trying to make a deal. Plus he's a total youtube and star wars geek...who doesn't love that! It was great to have some laughs during what is usually a very stressful experience. This is our 5th Honda but our first time at the Mahwah dealership. We definitely will continue to go to Mahwah for our future leases and hope to continue dealing with Jorge!

Linda Saundry

31 de mar. de 2015

Alex Brischler is a very professional, honest, non-pressuring, kind, upfront sales person I have ever experienced. I leased a 2012 CRV-EX and 2015 CRV-EX from him. I didn't talk to anyone other dealer after the positive experience I had with Alex in 2012! I had about 4 emails to and from him : telling him what I want including style, mileage & color; We discussed the price & agreed; date and time I could get there which I had to change twice; & when I sent him my loan info! I spent less than 2 hrs driving and signing paperwork when I picked up the car both times! I only had to make 1 visit total each time! Alex spent time explaining the functioning of the car & set up my cell phone, radio & info on the car! He is the best! Alex returns your emails and telephone calls immediately during the sales process and after the sale! I went back to him because of my experience with the 2012, which was just as positive for the 2015 purchase. The 1st time I met him, it was as if we knew each other a long time! He doesn't pressure the customer at all! No matter where I live this is my car dealership! The other dealerships & Sales people I went prior to my 2012 experience left me with a regretful feeling. They were deceitful and dishonest and did not care after you signed the contract: Paramus Honda on Rt 4- Hershall who made manager & everyone else; Garden State Honda on Rt 3 - sales & service ; Planet Honda on Rt 22 sales & finance; Madison Honda & Honda on Rt 10! Horrific experiences! I hated buying cars!!!! Go to see Alex & his colleagues for a great experience. The finance business manager was very nice also- Howard Polman! No pressure! The dealership manager Bob Pellechia is great also! When a customer walks in the dealership a receptionist greets you & your not bombarded with sales people! It has if I walked into a professional office! I can't say enough positive things about Alex & the dealership! Yes MAWAH HONDA & ALEX BRISCHLER!!!!!!!

PHREDPHORD

31 de mar. de 2015

My experience with Mahwah Honda was first rate thanks to the salesman Jorge Davila. I had no intention of buying the car when I walked in but the very professional Jorge Davila made it happen. I got the car I wanted at a price I thought was more than fair. In addition when picking up the car I was given a very patient walk thru of the instrument panel and the operation of that specific car. Bravo.Fred M.

Tim M

27 de mar. de 2015

I recently purchased a used Honda Pilot and the experience from beginning to end was excellent. My sales consultant George Kibblin was friendly (not at all pushy), well informed, and professional. I would recommend this dealership to anyone. Thank you - Tim M. Waldwick, NJ

Tim from Waldwick, NJ

27 de mar. de 2015

I recently purchased a used Honda Pilot from the Mahwah Honda dealership in Mahwah, NJ. The buying process from beginning to end was excellent. My sales consultant George Kibblin was friendly (not at all pushy) well informed and professional. I would recommend this dealership to anyone. Thank you. Tim M. Waldwick, NJ.

bmchugh20

23 de mar. de 2015

i have bought three cars from mahwah honda and all three from rob fazio jr. rob is honest and doesnt play the games other salesman do. i will be back there for my fourth vehicle in a few months, and i tell everuone i know that is car shopping to see rob, at maheah honda

JAjaBrownFamily

20 de mar. de 2015

My husband and I are expecting out fourth child. We just bought a used Jeep last year and then found out we are expecting. Obviously with 4 kids, we needed a third row option. Fell in love with the Pilot and chose Mahwah Honda based on the dealer rating. Well the rating was accurate as the staff was helpful, friendly and courteous. Al was informative and honest. Jack was a pleasure to work with. Al got the majority of our paperwork handled the same day we walked in. we were able to pick up the vehicle today and we can't be happier with our choice or the dealership. A pleasurable experience across the board!!

Bill & Ellen

18 de mar. de 2015

From salesman. Lenox Williams to sales mgr.Bob to finance mgr. Jack all went over and above to make the buying experience a pleasant one. Lenox and Bob understood our wishes and assured us that they would have the exact car we were looking for and they did. They worked as a team and make you feel comfortable. Lenox was just fantastic. Lenox treated us like "family." A true professional and couldn't do enough for you from visiting the storage lot to he and Bob bringing cars from their other locations to check out colors. No pressure. No nonsense. They were part of the decision in whether to buy a Honda or a Subaru. We would recommend Lenox and the entire Mahwah Honda Team to everyone.

Pmulgs

15 de mar. de 2015

Trade in my 09 Corolla for 13 accord. Love the car but the purchasing of the car was the best. I delt with Rob Fazio Jr. He is a no nonsense straight foward type of salesperson. If I were honda I'd have him trian all there salesman. When the car didn't have a owner manual Rob ordered a new one from honda and it was at the dealer when I went to pick up my registration. Thanks again to everyone at Mahwah Honda.

POKIE1022

12 de mar. de 2015

ROB FAZIO JR WAS FANTASTIC TO WORK WITH. HE IS HONEST AND FRIENDLY AND HELPED MY FAMILY TREMENDOUSLY!! DO NOT GO ANYWHERE ELSE BUT TO HIM!!

ctorres20

7 de mar. de 2015

Rob Fazio Jr was amazing. He made the process so easy and stress free. He was honest and personable. I will recommend him over and over again.

OrrinG

7 de mar. de 2015

Mahwah Honda is the best Honda dealership Lower Hudson Valley. The new showroom on Route 17 North is an excellent facility and is very comfortable for the customers. Steve Chin is an outstanding Sales and Leasing Consultant, who really cares about his customers. Service Manager Paul Eischen does an excellent job in making sure that my Hondas are properly serviced. He also makes sure that the cost of the services performed are very reasonable.A unique feature of Mahwah Honda, that sets it apart for all other dealerships, is the Mahwah Honda Auto Club. Membership in the Mahwah Honda Auto Club offers great benefits to Mahwah Honda customers.

Howes

21 de feb. de 2015

We went to look at a Pilot becasue we had specific needs in mind. We wanted an all wheel drive with room for a wheelchair to stand up in the back. The Pilot didn't meet our needs, and Jorge was going to find out where we could look at used Ridgelines. He happened to mention that MAYBE a CRV would meet out needs. We decided to try it out. The wheelchair fit perfectly and I was able to get in and out without a problem. Had it not been for Jorge, we would still be looking for a car. We had been to other dealers and hadn't been able to find a car to suit our needs. Thank you, Jorge! We are very happy with our car, Mahwah Honda, and your professionalism and help.

Kiersten Krum

20 de feb. de 2015

Jorge was my salesman when I recently upgraded to a new 2015 Honda CR-V. He spent 4 hours making sure I had the car I wanted and the deal I needed and then another hour when I picked it up sitting in the car with me to make sure I knew how to use all of the CR_Vs many components before I left. Knowledgeable, friendly, enthusiastic, patient, and very much NOT pushy (and with uncanny timing for providing a fresh bottle of water at just the right moment), he was essential in creating an excellent car-buying experience. I love my new CR-V and appreciate it even more as I'm confident I had the best buying experience available. I highly recommend Jorge and Mahwah Honda if you're looking for a new car, Honda or otherwise.

MH08

19 de feb. de 2015

Anil Arora helped me find the perfect car for me and my needs. He was a great help and I would recommend him to family and friends. Thanks!

Dalila S.

19 de feb. de 2015

I replaced my 2009 Odyssey (which I loved) with a 2015 model. I was extremely impressed by the detail in presentation, explanations and customer service. I highly recommend Jorge Davila. He was knowledgeable, patient and genuine. In the past, I have made a male tag along with me just to be treated fairly. This time, I took my 75 year old mom. I am happy and pleased with my new vehicle and positive experience. Jorge Davila definitely knows the difference between closing a sale and creating long-term business relationships. I highly recommend him to anyone seeking a smooth, professional and peaceful car buying/leasing experience. As for myself, I know I will go back.

liuilp

18 de feb. de 2015

Jorge is most knowledgeable, patient and always ready to help. I recently bought a Honda CRV-ex from Honda Mahwah. He was assigned to help complete the deal as my original sales was not in that day. Jorge not only explained all the functionalities of this car, compared it with the old versions and other brands, but also helped us to learn every detail of this car. Later, when I bought a Honda Nav on my Iphone and had some issue due to my iOS upgrade, he tested on other cars with other iphones with alternative cables, until he finally cornered the issue and now my Honda Nav works just as before. My wife and I both very much appreciate Jorge's help. If you go to Honda Mahwah, look for Jorge and you will appreciate my advise!

Patsy

18 de feb. de 2015

Jorge's help in finding me the car I wanted was thorough and comprehensive. I was especially impressed with getting the technical information that I needed, even down to follow up questions. He even paired my phone and showed me how to use Siri, which I had ignored up to then. Like I said great technical assistance.

Comtex

17 de feb. de 2015

Bought a Honda Pilot. Very fair price. Pleasure to work with Ely and Pat. All questions were answered and everything was ready for me when I picked the car up. Had a slight cosmetic issue and they fixed it on the spot. Everyone was very friendly. I even got a brownie while signed the final docs. That was worth it all! Kidding aside. they were a pleasure to work with and I would 100% recommend them to anyone who wanted a Honda. My next Honda will be purchased from them.

Kaiser

16 de feb. de 2015

Over the years I have purchased 3 Hondas from Mahwah. Two accords and one civic which is my most recent purchase. Mahwah Honda is a professional auto dealership starting with the sales, finance and the service dept. Class A auto buying experience. Beautiful clean dealership with very professional, honest and capable sales representatives. Steve Chin has been very gracious and accommodating and helpful with me in the past, and just recently put my mother in her first new 2015 Honda Civic LX.

kierns50

12 de feb. de 2015

Steve Bawiec is a straightforward salesman. No cliche pitches or nonsense. Very easy to deal with. I would definitely recommend him to anybody looking to purchase a Honda.

Zegraffe

7 de feb. de 2015

My husband and I started shopping to replace my old Honda and expected to spend weeks looking into different models. However we were sold on the Honda Accord Hybrid right away. Steve was vey helpful and knowledgeable but never pushy. We were able to leave with our new car that same visit. Steve even offered to drive our car home for us because I didn't have my glasses with me.

Edilberto Rendon

5 de feb. de 2015

Our Experience at Mahwah Honda was great and helpful. We love the new CRV we bought. It is very comfortable and suits us perfectly. Jorge Davila promised us that the car buying process was going to be simple and easy and he made the process just that.

kimberlyvanburen

29 de ene. de 2015

Rob Fazio Jr. made buying a car stress free. I was impressed with his work ethic. He explained to us about the features in the car, and how they work. I am very satisfied with my Honda CRV.

Plantbulbs

29 de ene. de 2015

Simply the best car buying experience in my life. Jorge Davila was knowledgeable, helpful, cheerful, honest and most important respectful to women. Have never received this kind of service before.

ng110792

22 de ene. de 2015

I love the way the crv handles, the gas mileage is amazing & Steve was awesome!! The staff at Mahwah Honda are so cooperative and nice!

twilsonc9

18 de ene. de 2015

I can write a book about my experience. However, I will not do that. My husband and I are extremely satisfied customers. We purchased a 2012 Volkswagen Passat. The experience at Mahwah Honda was a blessing. Rob Fazio Jr. was sent from God. The process from start to finish was smooth actually it is unheard of. Rob, is the most honest sales person I have ever dealt with. He was patient, kind and professional. There was no pressure and he was honest with me. I will refer this dealer any day (Rob Fazio). I will also be a returning customer. I can't say enough about Rob Fazio he made my family happy!!!!! We appreciate you Mr. Fazio!!!!

stephen dehart

24 de dic. de 2014

When I originally looked for a lease I had visited 2 other Honda dealerships and then I met Alex who gave me a fair price and has been friendly and easy to do business with from the beginning to the end. Thank you Mahwah Honda

abramopaulos

23 de dic. de 2014

Jorge was so patient and kind in dealing with our family. I worked with him for over 5 months going back and forth over the phone with a lease deal to find a price that our family of 5 could afford (turning in a previously leased Odyssey early and leasing a new Odyssey). Jorge understood the hectic schedule of having 3 children under the age of 5 and my limitations of coming into the dealership to work out the numbers. When I did make it into the dealership, he even provided entertainment via his iPad for my 3 year old and 4 year old while waiting for the paperwork. Thanks for your patience!

me&jv

21 de dic. de 2014

We began our new car search on the internet and focused on both Toyota and Honda. We liked the CRV high-end model and so began at Mahwah Honda. Steve B engaged with us from the very start and with great courtesy, professionalism and patience helped us understand the options and alternatives and described the CRV operation. Steve helped us with the trade in and the initial paperwork. We were so happy with the process and the product, that we decided not to bother consider the Toyota alternative. Steve turned us over to Jack R who helped with the financing and paperwork. Very good discounts were available for extended coverage options. We plan to have the servicing handled by the dealership, too - almost everything is covered.We think the CRV will last for a long time, so don't expect a return visit anytime soon for that car's replacxement. However, we will not hesitate to very strongly recommend the dealership, Steve B and Jack R to friends and family.Top shelf!

gohan408

19 de dic. de 2014

Jorge found the car I wanted, in the color I wanted. Transaction was quick and easy. I would definitely recommend Jorge on your next Honda purchase. He's a cool dude to talk to, share the same passion for fast cars. I'd go back to this dealer for another Honda.

Jason Rubin

12 de dic. de 2014

Purchased a 2015 CRV and am quite pleased thus far. I never felt pressured for a moment. All-in-all, a flawless dealership experience. I'd buy another vehicle from Jorge and would recommend him to friends and family.

Cdotday

6 de dic. de 2014

I myself am in sales and want to stress what a wonderful experience we had at the dealership.The salesman JC Meyer is knowledgeable and friendly. The Atmosphere feels as if you are family. No one was pushy and were patient answering a multitude of questions. Bob Pellechia was very helpful and friendly. Our Finance managers made it simple and clear. All in all a great experience buying a vehicle. I would recommend this dealership to everyone.

KMcN

5 de dic. de 2014

Over the years, I have purchased or leased vehicles from many dealers across the US. I have never dealt with a dealership or salesperson as honest, professional, knowledgeable and helpful as you are Rob! You made the buying experience very pleasant and I know I got a great deal - thanks! Your service personnel are also excellent. I would not take my vehicle anywhere else to be serviced and if I need to buy another car, no-one except Mahwah Honda would get my business. I will recommend you to anyone who I know looking to buy, lease or service a car. Rob - Your boss and company should be very thankful that you work for them!

CJM1010

30 de nov. de 2014

Steve Bawiec & Jake Bender provided a great, no pressure experience. They were knowledgable and patient with all my questions. I decided on an Accord - and picking the color truly WAS the most difficult decision I had to make (I went with the Accord in Black!) I would highly recommend Mahwah Honda! Ask for Steve B and tell them I sent you!

dml709

29 de nov. de 2014

I tell everyone what a great experience I had buying my car from Mahwah Honda. Tony answered all my questions, never made me feel pressured and everyone was pleasant and friendly

2014monster

23 de nov. de 2014

I had the best experience at Mahwah Honda considering it was my first time leasing a car.Jorge Davila sales associate, Howard Finance Mgr & Bob Pellecchia General Manager did everything they could to get me into a car that I liked with a payment I could afford. They did not pressure me or rush me to make a decision it was a very smooth process. Everyone was courteous and professional. I will recommend them to my family and friends looking to purchase or lease a Honda. You Guys Rock!

carolannrew

21 de nov. de 2014

Everyone I encountered was pleasant from the moment I walked in. My salesman Dave Desimone was extremely patient and even got on the telephone to answer numerous questions from my uncle and a friend. I never felt pressured to make a purchase at any time. Dave made my experience as seamless as possible and addressed my many questions in a very calm yet personal manner. Michael Craig in the finance department even got me something to eat while we did the financial paperwork since I hadn't eaten all day. Everyone I met with seemed to really enjoy working there. Definitely a positive experience.

internizzi

18 de nov. de 2014

I was in the market for a CPO Honda Accord and have been looking for a while and done some extensive research. I consider myself as an experienced car buyer, and have visited many dealerships over the years and have observed how each one of them treats the customers. Mahwah Honda is truly a nice find!My first contact started with a quick call with Mark Gordon to inquire the availability of the car I saw listed on cars.com, then made an appointment for the next day. I was assured that he wouldn't waste my time for coming to NJ from NY, as he understood it is a hassle.The next day, I visited the dealership, greeted by Mark, did a test drive on the Accord while Dave Kurz, the pre-owned car manager, did an appraisal on my trade. Negotiation with Dave went quickly and smoothly. They came up with a reasonable value for my trade-in, not like the offers I received from other dealers that were essentially an insult. The price for the Accord was also reasonable considering its certification and the "like new" condition it is in. It was painless. No games, No hidden fees, Nothing! Just a plain old smooth business transaction.I then proceeded with the financing aspect and was helped by Mike Chiaradio, who is very friendly and genuinely cares about his customers. I've been in many finance manager's offices where they try to up sale everything possible. But not with Mike, he wanted to get my paperwork done asap so I could go home to NY, considering I had my wife and 2 young kids with me. In summary, if you are looking for a good place to purchase your Honda and want to be treated like a FAMILY, Mahwah Honda is the place!

AnthonyAJR

10 de nov. de 2014

On Friday November 7th I has the absolute pleasure of obtaining a 2015 Honda Pilot from Mahwah Honda. Firstly, I want to make mention of my salesmen Dave Desimone. From the moment I walked in up to an including the time I drove away in my new SUV, Dave did nothing except walk me through the entire process, explain every detail in total, answer all of my questions and present me with options that best suited my needs. Further, I never felt pressured or like I was being sold, rather the entire experience with Dave was comfortable and stress free. Secondly, Dave took the time to show me every color and model of the vehicle I selected as well as describe every subtle nuance most commonly left out by other dealers/salesmen. He was friendly, personable and most importantly...honest. He has made two follow up inquiries with me in the two days that I have owned this vehicle and I commend him for it. This level of customer service is so often lacking in every aspect of sales these days that I am actually shocked at the level of personal attention I received from Dave and Mahwah Honda. Manager Anthony Amato even took the time out of his day to come over, introduce himself and talk, Anthony and I did not even speak about the vehicle I was interested in, rather about cars in general and his passion for performance vehicles. I am thankful for his kindness and honesty as well. I do not like buying/leasing cars, it really is not one of my favorite things. However Dave and team have completely changed my impressions and when the time comes you can rest assured I will return to Mahwah Honda. I HIGHLY recommend any of you that read this do the same!Anthony Ratuis

travelnow

8 de nov. de 2014

I buy a new car every 3 years and every 5 for my wife. Best experience in a long time. Easy dealing with everyone there

js3735

31 de oct. de 2014

I had a great exprience getting my cars at Mahwah Honda!! Excellent service, friendly & knowledgable staff made it an enjoyable & easy experience! I have taken my cars to the Mahwah Honda Service center as well and it was easy & fast! I highly recommend Mahwah Honda if you are looking to buy or lease a car. When you get there ask for Debbie Levinson, she is excellent! Sincerely, Joan S

Joangina

28 de oct. de 2014

It was a pleasure purchasing our vehicle from this dealership. Our salesman Jorge Davila spent time understanding our needs and what we were looking for. He was extremely knowledgeable of each model and provided detailed information on each. He was able to answer all our questions and helped to make a suggestion of the model he thought would best suit our needs. We ultimately purchased the model he suggested and it was absolutely the right choice. Jorge provided financial information on both leasing and buying options so we could make the best decision of what would fit into our budget. It was a completely relaxing, no pressure, enjoyable experience. We love our new car and would highly recommend this dealership and our salesman Jorge.

SidD

27 de oct. de 2014

Six years ago I purchased a 2006 CRV used from a private party for my daughter. Even though the car was not purchased from Mahwah Honda, I have always had positive experiences with their service department. Recently they went above and beyond my expectations. At 85,000 miles, my daughter's car needed brakes and few other things. It was a bit out of my budget yet the service advisor, Ben Rosario worked with the service manager, Mark Langston to keep within my budget and keep my daughter's car as safe as possible. Many thanks to the service team for your great work and compassion. I know now that when I am in the market for a new Honda I will purchase from them.

Davidgarcia815

25 de oct. de 2014

Rob Fazio got back to me with great news very quickly. My experience was a great one. I truly recommend Mahwah Honda! Thanks Rob Fazio!

Karenbvg

20 de oct. de 2014

An absolute pleasure buying a car from this dealership. My salesman Steve Bawiec helped me with the entire process and never pressured me. Also, Jack Russell of the finance department helped make the process successful and smooth. This was the third Honda that I have leased from Mahwah Honda. To date I have owned/leased eight Honda cars/SUVs. I will continue to buy from Mahwah Honda and will be sending friends and family to the dealership. And I will tell them to ask for Steve. He was terrific!!!

rjung

19 de oct. de 2014

This was one of the best new car buying experiences I've had. Very relaxed and with no pressure. The process was quick from start to finish.

piyevets

13 de oct. de 2014

One of the best car buying experience I have had at any dealership. In no way did I feel pressured or taken advantage of like I have felt with past dealerships. My salesman Jorge Davila went out of his way to make sure my girlfriend and I were comfortable and relaxed at all time. I was deciding between two cars and in my indecisiveness, Jorge was very patient and did not pressure me at all to make a quick decision. I ended up going with a 2015 Honda Fit EX-L in Modern Steel Metallic....a very hard combo to come by. I knew this was something I had to wait for. Jorge kept me up to date with any new info that he came across about the car. In the end, Jorge and his GM Bob Pellechia, was able to pull off a trade with another dealership to get me the car that I wanted. At the time of pick-up, they had everything all ready for me. We went through in detail all the features of the car and made sure everything was to my satisfaction. I would definitely buy again from Jorge and Mahwah Honda. I have to drive an hour to this dealership, but I had and will not have any issues going back there to buy another car or take my car for service. I definitely recommend Jorge and Mahwah Honda.

aja1by

7 de oct. de 2014

From beginning to end the treatment from the sales and service staff was outstanding. The salesman Al Weiser and the Business manager Michael Craig bent over backwards to put together a deal for my 2014 Honda Ridgeline SE that was fair and equitable for the both of us. I ordered a couple of dealer installed options and the service staff is as good as the sales staff. After six new vehicles from various manufacturers over the years this purchasing experience has by far been the most enjoyable. I advise anyone looking for a new or used vehicle to give Mahwah Honda a try. You will not be disappointed.

ajp057

6 de oct. de 2014

The team at Mahwah Honda did a great job of taking the time to help me out and offered a very relaxed and enjoyable experience. No pressure, no hassle - everybody was great start to finish. I would definitely recommend this dealer to anyone interested in getting a good deal on a great car.

bluegray

6 de oct. de 2014

It was a pleasure buying our Honda pilot. From the minute we walked in the door and were greeted by the receptionist who introduced to Al and asked if we wanted water or coffee through the time we picked up our car it was a professional and pleasant experience. Al knew the product and well and took the time to make sure we were making the right choice. Their pricing was competitive and fair. More sale people should be like Al.Joe & Joanne Barsalona

d8e9

6 de oct. de 2014

Our experience at Mahwah Honda was as easy as it gets......Al Wiser was wonderful to deal with........as he was professional and interested at the same time...He understood our needs and was able to handle everything for us in an easy manner....when Al was off for a day Anthony Amato was very helpful to us and explained anything that was left for us to do............The financial person Jack Russell is a pleasure to deal with and makes the money part of the deal easy to comprehend.........All in all we had a very positive experience and thank all three men but especially Al Wiser for always being there to answer all our questions even after we owned our new car.

glen.sindico

6 de oct. de 2014

Called into Main Line of Mahwah Honda only to inquiry about a 2014 Honda Civic EX-L. After speaking to the Phone Operator I was transferred to Sales Rep Tony Celeste. He was very attentive and receptive and answered all of my questions about the vehicle over the phone. He extended an invitation to come down to the showroom to test drive the the car. Honestly, I was already sold on the car but was still searching for a reputable Honda dealer to make the sale. I was fortunate to deal with Mahwah Honda and was treated with the red carpet treatment from beginning to end. I highly recommend Mahwah Honda, Sales Rep Tony Celeste, and Manager Jack Russell. Thanks again for a great experience.

john.surak

6 de oct. de 2014

An efficient and professional experience. Steve Bawiec was knowledgeable and patient in explaining the new technologies associated with my purchase of a 2014 Honda Accord.

pkruge

3 de oct. de 2014

The whole process of turning in my 11-yr. old car in order to lease a Honda Accord was so efficiently handled, and with complete attention to my needs as the new customer, one who went to Mahwah Honda based on MANY recommendations. The enthusiasm on the part of the salesman and the business manager concerning their Honda cars was so apparent!

dargenti

2 de oct. de 2014

I walked into Honda and was immediately greeted by the front desk employer. She was kind and asked us if we needed assistance. Steve B was very helpful in assisting me with finding a car. He offered a test drive right away. During the test drive he was knowledgeable of the car and was able to answer any questions that we had. Also when I purchased the car, Mike in financing, was very informative on all the information that Honda had to offer. I received a phone call and follow up email from Steve the next day after purchasing the car. Overall my first car buying experience was a success and this Honda dealership has some pretty helpful staff. Thank You!

kellysownname

2 de oct. de 2014

I have leased Hondas for almost 10 years. I was going to a different dealership and after my last lease, I was completely unhappy with them and started asking for recommendations on another dealer. Everyone I talked to recommended Mahwah Honda. I was more than pleased with the level of service I received there. Everyone is friendly, helpful and able to answer any question I had. Mike and Justin were fantastic to deal with. To top it all off, I love my new car!

IrishieNJ

29 de sep. de 2014

My husband and I had been to two local dealers, and were considering one of the offers, but I was just unsure.Our friend and neighbor recommended we visit Mahwah Honda before making a final decision.The inconvenience of a 20 mile trip was my major concern but we took our friend's advice and are certainly glad we did. The showroom was pleasant and bright and all of the employees were friendly and professional. Their neat appearance was also a plus. We asked for Jake Bender (Manager) and he introduced us to Jorge Divilia, a very pleasant and knowledgeable young man. Jorge spent a great amount of time with us answering all our questions and giving us a great deal of information. We left, still undecided on a car, but I knew we had found a reliable dealer. Today, we returned and purchased a CRV LX. One of the most attractive features for me was the fact that I was not deluged with phone calls and e-mails. Once again, Jorge spent a great deal of time with us, showing us all the colors and combinations available and never rushing us or appearing to be anything but interested and helpful. Without pressure I was able to make a final decision and we are very satisfied with the whole experience. I would definitely recommend Jorge and Jake to anyone who might be in the market for a car. Also very helpful and pleasant was Howard Polman, the Financial Officer. Once the car was ours, Jorge took the time to explain all the workings of the car before we drove away. We enjoyed a comfortable ride home.

AvengingAngel

28 de sep. de 2014

After having a horrible long drawn out hunt for a vehicle yourdealership was an answer to prayers! My friend and I have for over a month been misled and treated poorly by another dealership who supposedly specialized in securing deals for a vehicle for thosewith less than perfect credit. Then inviting emails and calls led us to Mahwah Honda. Within 24 hours Robert had good news and the next day we were in a vehicle with a reasonable interest rate and monthly payments! Thank you! Thank you!!!! Thank you so very much for your prompt, caring, friendly service!!!!

Stock Market Guru

23 de sep. de 2014

I went into Mahwah Honda a few weeks ago to help my brother get to the dealer while he drove home a new car for his daughter. I was impressed by the professionalism, price, and low-pressure atmosphere at Mahwah Honda (not to mention the new showroom !). The price on the base model my brother purchased was enticing as I had a 10-year old version of the same car. I was planning on extensive -- and expensive -- upgrades and repairs going forward if only because my 2004 Civic was approaching 170,000 miles and it had only required oil changes to date (can't beat that, huh?). I gave it some thought and 2 weeks later made a trip to test-drive a new 2014 model. Great experience, even my parents came along for the ride.So....given a choice between putting my $$$ into a 10-year old Civic or a brand-new EX-L upgraded version, the choice was clear. The leasing option and benefits were fully explained to me. I received a good and fair price for my trade-in; Mahwah Honda went the extra mile to help me out.This was my 9th car and my best experience to date with everyone from the sales to business end. I HIGHLY RECOMMEND Mahwah Honda, and cannot say enough about Debbie Levinson, Jack Russell, and all the other great people there.

Scard

9 de sep. de 2014

My husband and I had a wonderful experience at Mahwah Honda. I can't say enough about how well we were treated by Dave Desimone and Al Weiser. It was our first time at Mahwah Honda and we were pleasantly surprised. We had a negative experience with other dealerships where the salesmen were pushy and not very negotiable with the pricing. Dave Desimone was a gentleman and truly wanted our business without a pushy attitude. We purchased a new 2014 Honda Pilot. The process was so easy I was taken back and surprised. Dave and Al met all our expectations. I could not be happier with my new Honda! The Finance Manager Jack Russell was also very friendly and professional. My husband and I would highly recommend Mahwah Honda for a pleasant, professional and comfortable experience. I am sure we will be back in the future. Thank you for making the process so easy!

Bronstar

1 de sep. de 2014

we felt we knew Alex Brischler along time even though we just met him. Alex gave a no pressure no rush approach and Alex took the time to go over the paperwork and car. We will buy again from Mahway Honda.

ldrwatson

25 de ago. de 2014

I bought a new Honda Accord using the internet and was assigned Joe Donegan at Mahwah Honda.. He was very professional and friendly, as was finance manager Jack Russell. In the past, I have had some negative experiences at other dealerships with salesman and finance people, but such was NOT the case at Mahwah Honda. I want to mention that I bought 2 Accords from Bob Wong of Mahwah Honda about 10 and 20 years ago and found him very professional to work with. I would gladly have used him this time, but was assigned Joe, who is the Internet Service Manager.To sum it up, over the years, shopping at Mahwah Honda has been a great experience.

ThomKotarski

20 de ago. de 2014

From the moment we walked in the door, my Fiance and I were greeted with a smile. The atmosphere was exactly what we were looking for: Relaxed, friendly, knowledgeable, helpful and GENUINE. Jorge Davila was phenomenal. He had an answer to every question we had, wasn't pushy or aggressive, and actually wanted us to do what was best FOR US to make sure that we were comfortable. We purchased a Honda Accord Hybrid EX-L and a Honda CR-V EX-L, and we are in love with both. At the other dealerships we went to visit, it seemed that they were more interested in slandering the competing car companies, instead of just telling us what made theirs superior. This is exactly why we chose Mahwah Honda and Jorge Davila. Without talking negatively about the competition, he helped us realize why Honda was the perfect for us, and why Mahwah Honda was a great place for us to buy our first Hondas! I would HIGHLY recommend Jorge Davila, and the whole team at Mahwah Honda to anyone looking for a low pressure, friendly, caring, and genuine car buying/leasing experience. Thanks again, Jorge! We'll be back!

beverlyyoung

16 de ago. de 2014

Today, I purchase a Honda CR-V 2011, with Mahwah Honda. Mr. Robert Fazio was very knowledgeable, and helpful. The entire car purchase was smooth. Robert Fazio, the salesman, was up front, and honest from the beginning until the end during the process. There were no surprises when I purchased the car. Robert Fazio was a class act professional. I highly recommend this dealership, I am overwhelm with happiness.

Genesistejeda

16 de ago. de 2014

First time buyer, and after getting the run around from many dealerships and wasting my time Rob called me about a loan application I had filled out, before heading to the dealership he said he would see if I get approved first and for how much since my credit score isn't that good and I'm a first time buyer.. A day later he called me up told me he got me approved and two days after I went to pick up my new car! Couldn't have been any happier with his great service! Definetly the quickest and easiest process I went through! THANK YOU SO MUCH ROB! Xo

billcorn

16 de ago. de 2014

We purchased a Honda Civiv Hybrid yesterday. Brian, the sales person was very knowledgeable and the sales manager Mike was very helpful. They made the entire new car purchase experience painless. Their low pressure approach made us feel very comfortable. I would highly recommend this dealership.

festival12

12 de ago. de 2014

Last week, I purchased a 2014 V6 Accord with Navi at Mahwah Honda. I appreciated the transparent price discussions with the manager (Bob Pellecchia), and how informative he and my sales agent were about various safety and technical considerations. It was a class act. My salesperson was Jorge Davila. He literally went the extra mile when he drove 13 miles to pick me up for the sale. He was a real professional, explaining the vehicle in great detail, and offering to help with follow-up questions. I was impressed, and would enthusiastically recommend Jorge and this dealership.

Jmorrobel

22 de jul. de 2014

Rob, took his time to make sure we were getting the best deal possible. I came to him wanting to see what options I had, to get out of a mess I had from a loan I got over at NISSAN 46. Three days later, Rob came to me with an all around better deal that made sense. On arrival, he went over every single detail, and didnt just settle for the "sign here" method. Me and my girlfriend ended up walking out very happy, both with new vehicles. I would definetly recommend Robert to anyone wanting a fair/honest experience at the dealership. Thanks again Robert.

Smitty45

20 de jul. de 2014

My wife and I don't buy cars often. Our "youngest" car in the driveway was 10 years old and the oldest was 20 years. Finally, we decided to bite the bullet and replace our aging fleet. Our son had a great experience at Mahwah Honda and since we always HATED the new car sales pitch experience, we decided to give MH a try. Bottom line: we couldn't be happier and more satisfied with both the sales experience (absolutely NO pressure or "pitch") and with our new Hondas (Odyssey and CRV). The team working with us, Michael Craig and Joe Donegan, were so professional and pleasant that we had to keep pinching ourselves to make sure we were on planet earth. We will be recommending MH to all our friends!

prpatel

7 de jul. de 2014

I found Mike Lynch very friendly and courteous; I would recommend Mr Lynch to my friends. He spend time with us explaining all the features of the car and never rushed us through the process.

Smiley8138

6 de jul. de 2014

I purchased a crv from this place in 2013. I had the car for less than a year when u was driving down the road and hit a pothole both side airbags deployed. I was 6 months pregnant. I contacted American Honda and mahwah honda and they pretty much told me that it's my problem.. No help was given except that I should go through my insurance company. The management at mahwah honda were useless and Marion at American Honda was even more useless. Thanks for selling me a car they knew full well that there was something wrong with. I was given a clean car fax in jan 13 prior to purchasing the vehicle and then American Honda informed me the car was in an accident in August of 2012. Something seems fishy. I contacted an attorney and was told this was a case of fraud. Mahwah honda knowily sold me a car they knew there was something wrong with and I'm pursuing legal action against these crooks.

elecsale13

30 de jun. de 2014

GREAT EXPERIENCE! The whole team was great. . I dealt with Jorge, Bob and Mike (in finance).. everyone went out of there way to help.. Jorge even stayed after the dealership closed to explain the features of the car to my wife. . I was in and out of the dealership with a new car in a little over an hour. . If you're in the market for a Honda I would recommend to make this your first and last stop!

vecoulson

25 de jun. de 2014

WE COULD NOT HAVE BEEN HAPPIER WITH THIS DEALERSHIP ND ESPECIALLY WITH ROB! THE ENTIRE EXPERIENCE WAS GREAT. ROB WAS SO PATIENT WITH MY NERVOUS SELF AND ALSO STEERED US AWAY FROM A NOT SO GOOD LOAN APPROVAL INTO A MUCH BETTER OPTION. WE DECIDED TO GO WITH MAHWAH HONDA OVER OTHER DEALERS SPECIFICALLY BECAUSE OF ROB'S HONESTY AND DISCLOSURE OF KEY INFORMATION. WE HAVE NEVER SEEN SUCH MORALE IN A USED CAR SALESMAN!!!! ROB REALLY STEPPED UP THE BAR AND SQUASHED THOSE NASTY STEREOTYPES! THANKS A LOT!!! WE WILL BE BACK FOR SURE!

lizv56

23 de jun. de 2014

The experience and kindness of Dave De Simone and Mike Craig was just outstanding. My daughter needed a new car after her car accident (owed a Honda at the time of the accident) and they basically treated us like family. They listened to what she wanted delivered the car to her within minutes. She financed her car and that too were so smoothly. I also own a Honda and both my daughter and I would recommend Mahwah Honda to anyone looking for a new car.

rnapolitano

22 de jun. de 2014

I had my second good experience dealing with Steve at Mahwah Honda. He makes the process very easy and is very straightforward with the deal.

Franklin Hernandez

19 de jun. de 2014

Mr. Fazio attended to my needs and made my car experience a great one. My credit was not the best and I had a car that I needed to trade in and was able to get me an excellent deal.

gabelkm

15 de jun. de 2014

To make a long story short, my vehicle of nearly 11 years was on it's way out and my mechanic, whom I trust and rely on, recommended the Honda, Pilot from the list of cars I had. After contacting some dealerships, Robert Fazio Jr. was back to me same day, answering the many questions I had with specificity. I was sure he was experienced. I made him aware that my time was limited with a full time job and three young children. He assured me that he would make this easy for me and do everything he could from his end. I was in touch with two other dealership and there was NO comparison to Robert's courtesy, tenacity, and ability to make this easy for me. He got me the lowest rate, I picked out the car online, and even negotiated over the phone. Of course I test drove the car and finalized everything the day of purchase. I was confidant after our many conversations that I would be pleased. I am, very pleased. This whole process, from our first conversation to our vehicle pick up was less than one week. I made one trip to the dealership and for someone with a schedule like mine, I cannot thank Robert Fazio Jr. enough for all of his hardwork. I will share my experience with Mahwah Honda with everyone I know and highly, highly recommend working with him. Exceptional experience!

taz601995

5 de jun. de 2014

The overall experience was effortless for us. The dealership did everything possible to make our purchase easy. They did not rush us into making a decision. Dave Desimone was very thorough in explaining all the features in our new car and how they worked. He invited us back anytime if we needed more explanation. Everyone was very accommodating. It was delightful doing business with them and we would recommend them.

carolyntrillana

2 de jun. de 2014

Jorge was an amazing dealer. I leased a civic and could not be happier. He did a great job explaining every little detail so I knew exactly what to follow. I appreciate that he did not pressure me in any ways with my purchase. Jorge even took his time to get everything done in one day just so I could go home with my new car the same day. He even did a great job explaining everything about the car that I knew nothing about. I would recommend all my friends and family to Jorge because he was very helpful and I have no regrets or worries with my civic!

civicexlnavi

28 de may. de 2014

Mohommed was very explicit with how the car worked and showing me all my options. Great guy! Great experience. He went out of his way to show me all the colors and options.

Shell1027

23 de may. de 2014

I had a great experience their he is understanding help me out in every way possible when I had douts he lefted my spirits in I thank him from the bottom of my heart !!!

Vikingsire

23 de may. de 2014

Steve B was incredible to work with. Patient and not pushy. He listened to my needs and agreed to the price USAA had negotiated at another dealer. He was really straight forward in his approach and this won my business. All the numbers lined up instantly with my lease calculator and there were no games that I experienced with some other dealers (Volkswagen). He also really went the extra mile by driving my new car back to the house as I drove the other car. I thoroughly enjoyed our conversation on the way back to the dealer and realized that he was the perfect guy to buy a car from or have as a friend. A dedicated family guy that is enjoying his time with the grand kids.Also have to recommend Jack Russell in finance for his straight forward approach. He is a wealth of information about leases and explained everything clearly. As a finance guy, I understood everything he was saying and I felt like he was actually looking out for me as a customer regarding money down and potential loss in the event of an accident. He even set me up with an empty office to take a mandatory conference call for my business. Thanks guys for creating a great buying experience.Steve H

valmorr

20 de may. de 2014

... which was sad for me but that's life. I bought it at this dealership and wanted another Honda. They were courteous to me the last time and I've had good service from Honda. Al was very helpful and so was the financial guy Michael Craig. There was a car there with my name on it. It's a red Fit. And I love it!

DonnaKen

19 de may. de 2014

Mahwah Honda directly challenges the perception that buying a car can sometimes be an unpleasant experience. We were greeted warmly and given the opportunity to familiarize ourselves with the various offerings from Honda. No pressure. When we were ready the General Sales Manager Bob Pellecchia patiently took the time to listen to our needs and interests. Without assuming anything, he perfectly matched us with a Sales Professional, Michael Lynch. Every question was answered and we were the focus of his attention, unlike sales staff at other dealerships where the next phone call or person walking in changes their focus. Only after Michael felt ensured that we knew every finite detail, followed by a knowledgeable test drive in the new 2014 CRV did the very mention of putting together a deal come into play. Working through Michael Craig, the Business Manager and Bob Pellecchia the GSM the deal was perfectly put together. This was easy, only because they are true business professionals that understand the importance of first class customer service. After a textbook prep by the service department the delivery of our new CRV was flawless. Overall and throughout our entire time at Mahwah Honda you could sense the appreciation of being a customer (correction: a new family member) of Mahwah Honda. Simply stated: They get it !

DebraAngilletta

17 de may. de 2014

If you're looking for a new or used Honda, look no further where to go. Ask for the "Trifecta" team by name: Dave DeSimone (Sales), Bob Pellecchia (Manager), and Mike Craig (Finance). These guys were truly amazing. I came in with the "I'm just looking" mindset and Dave came right over to help. He was super accommodating and so helpful. He asked a ton of great questions and really got to know my situation and what my needs were. Not only did he ask great questions, but he also knew how to listen. Dave actually made the process enjoyable (yes...it's possible!) in getting a new vehicle. Him and Bob were there to sell cars, not play games, which I so respected. They not only got us the car we wanted - 2014 Honda Crosstour - but the car on delivery was better than we expected. They went above and beyond our expectations with sales and service. It's not just about the car business for these guys, they are in the "making people happy" business. On a scale of 1-5, I give these guys a 10! ~ Debra Angilletta, Bergen County, NJ

Luna4294

12 de may. de 2014

This was my first time buying a vehicle. My car shopping started at the Route 22 Honda Dealership and it was the worst experience ever. The presentation of the car was filthy and there were constant lies from the salesman. On the other hand, leaving Route 22 Honda and coming to Mahwah Honda was the best decision. Dave Desimone was the friendly salesman who helped me in purchasing my vehicle. His main concern was to make me, the customer, happy and see me leaving with a smile on my face with the vehicle that i had just purchased. Mahwah Honda greeted you with a friendly hello as soon as you walked in and there was someone there waiting for you to talk about the vehicle you were interested in. Overall, Mahwah Honda and Dave Desimone put a smile on my face when I walked out of that door, car keys in hand.Thank you for helping me find a vehicle I wanted and thank you for making it happen.

eagurto17

28 de abr. de 2014

I have already started recommending Rob to my co-workers and family. He was the only person out of all nearby dealerships who was able to make this purchase for me as easy, comfortable, and professional as possible. Rob cared about my wants and needs. He made it possible for me to just go in, sign, and leave with my Honda Civic!! I am certainly a grateful/satisfied customer. Rob Fazio Jr. is the person to go to!!

kmcicero

20 de abr. de 2014

David Baum was an exceptional salesperson. He was honest, straightforward, friendly and very knowledgeable about the brand. He was more concerned that I find the car that I wanted than he was with simply selling me a car, which is very rare, in my experience. David was the best car salesperson I've ever dealt with. Howard Polman, who handled the financing, was very smart and was kind to my children. I will recommend Mahwah to all of my friends and colleagues.

Muhammad1

29 de mar. de 2014

Harry Sha was really helpful. If you like to buy the car I will highly recommend going to Harry Sha at Mahwah Honda on Franklin Turnpike.He is professional and courteous. If you like to save time and money I recommend Harry highly.Thanks!!

frankqa10

22 de mar. de 2014

This is not the first time I made my purchase here from Harry, me and my family felt very comfortable dealing with Harry and his crew, he is very knowledgable and down to earth. The honesty and integrity Harry delivered was excellent, I will sure come back and give my business to this company again and I would recommend Harry to anyone that I know who looks for a Honda. Thanks again for taking care of us,Harry.

Cherelle03

17 de mar. de 2014

I just want to say that Rob is by far the best sales rep I have ever dealt with . I have been working with Rob Since January 2014 and March 2014 i was picking up my car. Rob is a man of his word, the process was smooth and easy. I didn't feel pressure nor did i feel overwhelmed. When i wasnt approved for one bank he said give me two week and i will have you an approval. Just by me waiting i was able to get the suv that i wanted at the price that i wanted. Rob is the BEST AND I WOULD RECOMMEND HIM TO ANYONE !!!!! Thanks

Charlie1986

17 de mar. de 2014

I recommend this dealer and salesperson to everyone Rob made it so easy for me after trying a few dealers im glad I found mahwahhonda

Grandma48

12 de mar. de 2014

I applied online and Rob Casio got right back to me, and although, I procrastinated he still kept in touch with me. Once I decided on a car he did everythingbonline with only about 2 phone calls. He made it so very easy for me!! He was very professional as well as very pleasant at the same time. When I went to pick up the car everything was done with the exception of the signing of the paperwork. He understood I was under a timeframe and got things done in a timely manner. I was so very happy with my experience and would go back again as well as highly recommend them and Rob to any one of my friends and family.

Jayme07

10 de mar. de 2014

I drove down to Mahwah from Westchester County in pursuit of the car I really wanted. From start to finish it was a wonderful experience: Bob was fantastic and made me an offer I could not pass up, Mark made it all possible and had the car gleaming out front when I arrived, Harry synced my phone and showed me all the technology features, and Michael made the financing process crystal clear and painless. Mahwah Honda has a fabulous team and they work together well to provide an outstanding experience. Even the service department took the time to answer my questions! Before visiting Mahwah Honda, I would not have imagined driving an hour away to get my next oil change, but these guys are so great that I now can't imagine going anywhere else. Five stars and they earned every one of them!!

jaysignorello

9 de mar. de 2014

I had an amazing experience finding and purchasing a used Honda Pilot with Harry Sha. Harry was friendly, professional, and most importantly, not pushy. Prior to car shopping, I spent a ton of time researching the best make and model for my families needs. I wanted to make sure 1) I didn't make any rash decisions 2) I'd nailed down a good deal. I test drove a decent amount of cars at other dealerships prior to seeing Harry and I was disappointed most with how the salesmen were trying to cover up problems with the vehicles. For example, one dealership tried to "air out" the car before I got there, so I wouldn't smell the cigarette smoke when I test drove it.With Harry, I immediately felt a level of trust. He was easy going and wasn't afraid to point out problems and never tried to cover them up. He went out of his way to meticulously point out every feature the car had to offer and make sure I tried everything out to make sure each feature worked. When I brought my wife to pick up the car that I had purchased, he again went through the entire car to bring her up to speed and make her feel comfortable. Most salesman just hand you the keys and say congrats, so yeah, I'd say he went out of his way to make sure we are happy with the purchase.For someone who loathes purchasing cars, he made it a pleasant experience and I look forward to sending my friends & family his way in the future for repeat business. Thanks again Harry!!

sork1214

5 de feb. de 2014

We like Mahwah Honda and had purchased a certified, preowned Honda Accord from them 11 years ago. When we walked into thedealership, Mark Gordon was great - he asked what we were looking for and in just a few minutes had a list of cars for us to look at.We decided which ones we would be interested in and after test driving them we selected the one which we purchased that day.The price was great and we were very pleased with our selection, the service, etc. Mark took the time when we picked up the carto sit with us in it and explain the different functions. Thank you for a very pleasant experience.

Truelag1169

2 de feb. de 2014

I had several bad experiences with dealerships. So, I expected the worst. I applied online and Robert Jr called me the same day. It took few days to negotiate the deal I desired, but I am very happy with the outcome. I plan on referring some friends and families to Mahwah Honda

Sherril.r30

30 de ene. de 2014

I was an great experience with Robert Fazio Jr. He got me a loan within a few hours, meanwhile I was in the market for 4 months and I couldn't get a loan I was comfortable with. Robert Fazio Jr is the person you want to ask for.

michelkatiria

30 de ene. de 2014

My experience with Rob Jr. was an excellent one. My husband and I have been to many dealerships and gone through less than fair treatment. More worried about the sale and not aware of our needs. Rob is a perfect gentleman. He went above and beyond for our deal and all went well. Most of the communication was between him and my husband, but all in all, a great experience. I am going to refer a lot of business to him, starting with my brother. Rob is number one, in our books. We will not work with anyone else, other than him. Congratulations Mahwah Honda, you have the best on your team.

veronicadawkins

22 de ene. de 2014

I can't be happier with my decision to go with Mahwah Honda! Rob Fazio went above and beyond the call of duty on everything. He was professional, efficient, had great product knowledge and fast. I was in and out in 30 minute flat. It didn't hurt that we'd discussed everything that was going to happen before the transaction over the phone. I felt so comfortable with him and his level of service that I will be referring my younger cousin to him to get her very first car. Rob and Mahwah Honda, Thanks so much for caring. Veronica

hmkjpf

21 de ene. de 2014

This is my fourth vehicle purchase from Mahwah Honda. I bought a 2003 Honda Pilot, a 2008 Honda Accord and my most recent I just traded in was a 2008 Honda Pilot. The service was wonderful and the people were very kind. Everyone greeted me with a smile and the sales associate Harry was more then helpful. He took me into my new 2012 Honda Ridgeline and explained what all the bells and whistles were. Overall I will definitely will be back and have no problem referring a friend or many friends to share in the experience I had.

camacho1

1 de ene. de 2014

I just want to say how grateful aim to Rob Fazio Jr. from Mahwah Honda who made every thing possible and uncomplicated for me to get the best car I ever have. when I realize i need it to get another car I was so scare because my credit is bad and though it will not be possible but, went on line and look up a car and got a email from Rob and with in a week, got my car.when ever we need to get another car on our household we will be going back to him. Thank you so much Rob for your assistance. you are awesome.

Sanchez89

16 de dic. de 2013

Fantastic people to deal with!!! Rob and Bob made buying a car so simple. I highly recommend this dealer to anyone!!! Go see rRob tell him Thomas Sanchez sent you!!!

eileen

15 de dic. de 2013

I had an excellent experience at Honda of Mahwah. My credit is not the best and my downpayment was minimal. The salesperson, Rodney Chausinio and finance manager, Michael Chiaradio worked diligently to help me out. Plus, the manager, Bob Fazio gave me a very fair deal on a used Honda. The car is soo nice and I am very happy with the deal. I highly recommend thi dealership. I give it a 5-star rating.

Lauren527

4 de dic. de 2013

Fantastic experience! I highly recommend this place. I had been searching for a while and felt like I was not having any luck before I found Mahwah Honda. The salesmen (Harry) and managers (Dave) at this dealership proved themselves to be honest, truly helpful and extremely efficient. It was such a quick process and enjoyable which was also what I thought I could only hope for. No bs no games. I highly recommend and I will definitely go back for my next car!!

JanitzioSantos

3 de dic. de 2013

This was my first experience with buying a used vehicle and Rob Jr. made the experience very easy going. He explained every detail as we were going to through the process and made sure all of our questions were answered. I left that day with a certified Honda Civic but more importantly i left with the reassurance that if i had any questions or concerns that they would be handled promptly and professionally by Rob or any other staff at Mahwah Honda. I would highly recommend this dealership and would strongly advise locating Rob Fazio Jr. to guide you through the process of purchasing a vehicle.

Ramonita22

18 de nov. de 2013

He was professional and took the time to consider all of my needs with my purchase. I would recommend him to any and everyone. Must go.

ddolan83

13 de nov. de 2013

I was in the market for a Certified Pre owned Honda Accord. I finally found a few that I liked and made a trip to Mahwah Honda, where I met Harry. Harry took the time to show me the car and explain the certified program. He was very professional and courteous. I am extremely satisfied with my experience and my purchase at Mahwah Honda. I highly recommend Harry Sha and the Mahwah Honda team.

rshupak

29 de oct. de 2013

Competent, Honest and Complete assistance with my purchase of a 2010 Certified Honda Fit. Rob gave me a description of the car and it was spot on, told me he could get me financed and did it and to this day months later returns my phone calls and emails... He is the kind of Car salesperson you want to send your friends to because you can trust him.

jtaylor1988

26 de oct. de 2013

I went in to mahwah honda expecting what any person expects at a dealership.That is high pressure pushy sales people and to be hounded into a deal i did not like.But Bob was so different.He was more like a guide around the daunting overwhelming world that is buying a car i had a unexpected situation come up with insurance,so bob found me another older car taking everything in stride he was very honest and very trustworthy and had a nice demenor in short if you want a good deal on your used car please come see Bob youll be happy you did.

Samanthajs1230

19 de oct. de 2013

At every other dealership in Northern NJ I was treated terribly. I am a 26 year old femal and every place I went attempted to take advantage of me and rip me off. This is my second purchase from Mahwah Honda and I had the best experience on both occasions. The sales team is very friendly and they take into account your financial situation when trying to match you with the right vehicle in your price range as well as to satisfy your needs. They went above and beyond in advocating for me to get approved for a car loan with a bank being that I have less than perfect credit. I would not only recommend this dealership, I will also be going back there for my next vehicle purchases. This dealership taught me that not all car dealers are untrustworthy and scamming and I trust them fully which is very uncommon with a dealership. This was an amazing experience for me and I highly recommend shopping and purchasing here.

More Satisfied

13 de oct. de 2013

I could not figure out how to edit my earlier review "Beware of Mahwah Honda Pre-Owned Sales Practices" as things have changed since I posted it. Here is an updated review of our recent experience with Mahwah Honda. We purchased a 1999 Acura TL from Mahwah Honda not even 5 months ago. With not even 5,000 miles added to the car during this time, the car's transmission failed. This was a shock to us since when we purchased the car, we were told that the transmission would last another 100,000 miles by the sales rep. When we called the dealer to complain, the pre-owned sales manager basically told us that they would have never made such claims and there is no warrantee on the car so there is nothing they can do for us. After I posted my review to online dealer rating sites, like this one, Mahwah Honda's service manager contacted us and was very apologetic about the experience we had with the pre-owned sales manager. He said he wished he would have known about our issue first and we could have avoided the bad experience we had. He offered to pay for 50% of our repair, which we thought was fair, and had a check to us within one day. He even offered to have the check dropped off the same day to our home. It is nice to see that consumers have a voice through websites such as this one. While our initial contact with the pre-owned sales department was not a good experience, we are satisfied that in the end, that the service manager at Mahwah Honda did come through and do the right thing by splitting the cost of an expensive repair. Thanks for coming through Mahwah Honda!

Dpeise

10 de oct. de 2013

We purchased a 1999 Acura TL from Mahwah Honda not even 5 months ago. With not even 5,000 miles added to the car during this time, the car's transmission failed. This was a shock to us since when we purchased the car, we were told that the transmission would last another 100,000 miles by the sales rep. When we called the dealer to complain, the pre-owned sales manager basically told us that they would have never made such claims and there is no warrantee on the car so there is nothing they can do for us.After I posted my review to online dealer rating sites, like this one, Mahwah Honda's service manager contacted us and was very apologetic about the experience we had with the sales department. He said he wished he would have known about our issue first and we could have avoided the bad experience we had with sales. He offered to pay for 50% of our repair, which we thought was fair, and had a check to us within one day. He even offered to have the check dropped off the same day to our home. While our initial contact with the pre-owned sales department was not a good experience, we are satisfied that in the end, Mahwah Honda did come through and do the right thing by splitting the cost of an expensive repair. Thanks Mahwah Honda!

captkersh

24 de sep. de 2013

THE DEALERSHIP WAS GREAT AND MY SALESMAN WAS AWESOME ***** RODNEY CHAUSINIO. HE KEPT ME INFORMEDAND GOT THE DEAL DONE. I WOULD RECOMMEND RODNEY AND MAHWAH TO ANYONE !!!!!! JOB WELL DONE.PATRICIA FENNER

kobe1587

14 de sep. de 2013

My partner and I were dealt with i n an extremely professional manner and at no time did we feel taken advantage of. You and your team worked hard to get us a fantastic deal on the exact vehicle we wanted and needed. The entire team's professionalism and customer service is phenomenal and we will make sure to pass on our experience to our friends, family and coworkers. We look forward to future business with Mr Fazio and his Team. Thank You so very much for everything!

cousin2u

14 de ago. de 2013

My Experience with the company was Great. They said my only needing to come to them was to pick u my car. They worked with me for months to help me with the best deals. I even told them i had bad credit, never expecting to be assisted in the manor i was. Rob Fazio jr. Helped me along the way. I highly recommend this company and especially Mr. Fazio Jr. Great Job

JocelynzAccord

8 de ago. de 2013

My wife has never owned a brand new car, and she had been researching the Honda Accord for quite some time. Before we decided on which dealership to go to, I asked around and the name Mahwah Honda was recommended. I spoke on the phone with a salesman, Justin Peluso, who was very friendly. It was the 2013 Summer Clearance Event and he told us that the sooner we got there, the greater the selection would be left to choose from. We visited the showroom about a week later and asked for him. He was very low key and didn't pressure us into buying anything. We asked him a lot of questions, and he answered all of them politely and honestly. In about an hour, he and my wife had narrowed it down to exactly the car she wanted. Then he took us out for a test drive and my wife liked the car very much.The next step was to introduce us to the finance manager. His name was Jack Russell, and he was also very friendly and helpful. To give you an idea of what kind of service we got there, Jack came to work 3 1/2 hours early on the day we bought the car to work out the final arrangements (and his commute to work was nearly an hour away).To summarize, my wife got exactly the car she wanted. We got a very nice price and were very satisfied with the quality of the product and the overall sales experience with Mahwah Honda. We would recommend them highly.

jmcs2

28 de jul. de 2013

I had been to 2 other Honda dealerships (Paramus and Tenafly) before arriving at Mahwah. What a difference! My experience at Mahwah could not have been better. Honestly, it was the easiest and most enjoyable car buying experience I've ever had. The staff was friendly, the certified cars were beautiful, and it's clear that my satisfaction was important to them. Most importantly, I was treated respectfully and fairly. That certainly was not my experience at the other 2 dealerships. I was originally considering leasing, so I had several phone calls with Debbie in the new car sales department. During one call, I mentioned that I'd really like to buy a certified pre-owned and she referred me to Harry Sha. With my permission, she called Harry for me! All I can say is I met Harry the next day and within an hour I was signing paperwork to buy my Pilot! Harry is a top notch salesperson; a total professional. He really listened to me and did his best to deliver exactly what I wanted. I have already referred him, Debbie, and the dealership to several people -- that alone should speak volumes. I will be using Mahwah service department and when I'm ready for a new car, I will most definitely use them again. A+++++++

Tstowers

18 de jul. de 2013

Rob Razio Jr. made it very clear that he will put me in a car. There were other dealerships that were trying to do the same thing, but Robert's excellent customer services, and his over all presentation was second to none. I was in and out in no time ! I recommend this dealship to the highest . Excellent Job Robert and I love the car !

tbrday

4 de jul. de 2013

We met with JC Meyer today to lease a Honda Pilot. JC was knowledgable, professional and courteous. We also found him to be trust worthy and honest. We felt he got us a fair deal and felt every good about our transaction. We would not hesitate to recommend JC and Mahwah Honda. We also found the Finance Manager, Jack Russell to be a pleasure to deal with. Great experience all around!

ltkhonda1

29 de jun. de 2013

Visited Mahwah Honda Pre-Owned department to replace our 2000 Ford Taurus Wagon. Harry Sha greeted us promptly and cordially and asked us to describe our needs. He gave us plenty of options from the extensive inventory of used cars on their lot (a quite impressive inventory to chose from all nicely cleaned and displayed). We eventually selected a Certified, pre-owned Accord which we test drove with Harry. After doing some additional shopping at other pre-owned lots, we returned to Mahwah Honda. Why did we return and purchase there? Quite simple, actually:1. Quality of the vehicles we were presented,2. Courtesy, knowledge and professionalism of the staff- Harry listened to us and gave us the options to meet our requirements,3. The value we got for the money we spent- we bought a great car at a very fair price and received a great value for the trade-in. The entire deal was more than fair and the entire experience actually a pleasure! We need to also mention the assistant Manager of Mahwah Honda Pre-Owned sales, Dave Kurz, who we also met and found to be quite knowledgeable, professional, cordial and nice to deal with.Top marks for Mahwah Honda, their products, and most importantly, their staff.

Merritta

28 de jun. de 2013

Let me start by saying Rob Fazio, Jr. is my hero. He went above & beyond to get me into a Honda Civic. At first I was skeptical when he told me he could get an approval for me without me coming in. I shopped on-line last Saturday, did the credit application & got an answer that Monday & four days later today (Friday) I went to pick my car up & woot woot, what a Hott Mama I am. I went to several dealerships in the Middletown/Goshen NY area & all denied me. What I really dislike is when you go to a Dealership with your hopes up, you fill out the credit app, test drive the car, sit there from 2-3 hrs for them to say the magic word (DECLINED!!!) Rob should go around the Globe & train other sales people how to do things over the telephone to avoid embarrassment & disappointments. Rob, thank you with the utmost respect for treating me like a human being & not like a (dollar sign). You helped me get out of a loan that was horrific & you got me into a safer more stylish car. Thank you, Thank you, Thank you....

bmchugh20

25 de abr. de 2013

This is the second car I have purchased at mahwah honda in the last six months, Rob was awesome with both sales. I will probably be buying cars here for a long time.

buster8888

2 de abr. de 2013

The dealership was fantastic and my salesman was even better!!Rob Fazio Jr went above and beyond what I had ever experienced when buying a new vehicle.He keep me in the loop and got my deals done and delivered exactly what we agreed upon without the traditional run-around I was accustomed to from other dealerships. I would recommend Rob and Mahwah Honda to anyone! Great business folks !

mtrawdon

1 de abr. de 2013

From the beginning to end, my car deal was a seemless and very pleasant experience...dealing with Dan and Bob was a very positive experience overall! I would definitely recommend a friend or family member to go to this dealership. Thank you!

keel400

31 de mar. de 2013

My experience at Mahwah Honda (on Franklin Turnpike in Mahwah) was excellent. Normally, I dread going to any car dealership. However, this dealership truly was wonderful.I worked closely with Rob Fazio, Jr. He was instrumental in getting me my car loan. He explained all of the loan paperwork to me carefully and as if I were a friend. He was very patient, and put my mind at ease. Because of this, I would definitely recommend this dealership to my family and friends. I feel fortunate to have had such a positive experience at a car dealership.

Mcooper810

30 de mar. de 2013

I simply use to dread my interactions with dealerships and salesmen,but my experience at Mahwah Honda was a pleasant surprise.I would like to thank Robert Fazio Jr for a stress free transaction.I received the best deal in the Tri-state area for my purchase and they even gave me top dollar for my trade in without hassle.I look forward to doing business with this dealership in the future.

sotoej

30 de mar. de 2013

My experience with Mahwah Honda was great. Rob Jr helped me get approved on a great vehicle, and made the experience a very enjoyable one. I recommend Rob Jr and Mahwah Honda to anyone!

1kennyg2012

30 de mar. de 2013

Well all I can say is this was the best experience combined with exceptional professionalism at its best. Dealing with a personal situation Rob Fazio accepted the challenge and with a great deal of patience got my family and I in a stellar vehicle perfectly priced, completely serviced and ready to drive off the lot with, as expected the suv was more than I anticipated, having been let down with another dealership Rob Fazio and Dave Kurz did more than sell me a suv they made me feel like family and made a believer that honest people and good people still exsist today. Again from the bottom of my heart from my family to yours may you families, dealerships be blessed in every way possible u guys deserve it...

jsloma

27 de feb. de 2013

I recently leased a 2012 accord and a 2013 crv from Alex Brischler. Alex's professionalism and no nonsense ways made these transactions the easiest and fastest in my 20 yrs of leasing Hondas! I highly recommend giving Alex and Mahwah Honda a call!

jspiegler1

26 de feb. de 2013

Rob worked with my personal situation and found me a great used Pilot. When i found some minor issues after I picked the car up, they had me right in for a service appointment and took care of the problems. Overall one of the best car buying experiences I have had and i have bought over a dozen cars.

robrooks23

1 de feb. de 2013

My visit was great from the time I walked in the door till I drove my CRV out of the lot very happy I will recomend this dealer to all my friends

victoracuramdx

23 de dic. de 2012

J.C. Meyer from MAHWAH HONDA is an VERY GOOD Sales Consultant and was extremley friendly. The entire process ran as smooth as I thought possible. I leased a new 2013 HONDA ACCORD EXL . He is knowledgeable and has the patience to discuss all of the buyer's available options. I never felt pressured by him. He is accommodating, and I felt that he cared about me as the customer by getting me the best deal available, and not just caring about making a sale. I came out of the dealership a very happy and satisfied customer. In the future and recommend him to my family and friends!

richl1061

28 de nov. de 2012

Mahwah Honda is a superior dealership to work with in both sales adn service. I own 2 2010 Hondas' and between repairs and customer service i could not be more delighted.The Sales Manager Jake is a forthright person to deal with and you won't get the proverbial run around rather a straight answer.Ashley in service is a pure delight; she will find the answer to any of your questions and responds in a professional manner.Great dealership to do business with, no complaints.

Gretchen

27 de nov. de 2012

Traded in my CRV for a Accord LX-P in late September! The process took all of 1.5hrs. The sales rep who we have used in the past Debbie was terrific. Everything went great! Cannot express enough how smooth transaction was! This is my families 8th Honda from this dealer and each time it just gets better

THomas

27 de nov. de 2012

Bought a 2002 Accord Coupe! Price was negotiated with sales and a nice compromise was had. Three months later the car is great and I was offered almost double what I paid! Great experience!!!

richhasbro

22 de oct. de 2012

I have done business with Mahwah Honda since the the mid 1980s they always go out of there way to make me feel like my business really matters to them. My Honda's dont have many issues but when ever they do they have always been there with the best service I could ask for. The customer service is a big part of why I continue to service my vehicles (a 2010exL and my new 2012Lx Accord) and also the reason I would only buy my new cars at this dealer. There pricing on service work is very reasonable and there new car prices are always the best. I would definitly recommend this dealer to my friends and family and anyone looking for a GREAT DEALER !!!

damianrohr

21 de oct. de 2012

I was honestly annoyed leaving the dealership on Saturday as I had previously fully disclosed all previous offers, provided all information on my car, had the title and all sets of keys in hand to make something happen on the spot, and received an offer that was $2K less than what I had 15 minutes from my house a month ago. I am not certain if Joe D is at fault but I will lean toward Bob Pellecchia the New Car GSM. I advised EVERYTHING leading into taking the over 100 mile trip to visit this dealership. In the end, Bob should have really stepped up and provided more information BEFORE the time was taken to show up to only find out they would considerable short of previous offers. I am okay with hearing that a deal will not work, I understand the numbers completely and respect when someone advises it is a deal they cannot approve. I am not okay with talking a long trip for nothing.Saturdays are a busy day and I dont care to fill space and time in a dealership if they are not taking me seriously. I feel this group wasted my entire families time in getting us to show up to only advise they couldnt even match other offers I received.Mahwah Honda next time be forthcoming and do all consumers a favor and be honest if a deal is not something you can do before the effort is made to show up. Unfortunately this falls into a typical highway car dealership category and I was not impressed.

willis4686

20 de oct. de 2012

We visited several dealers in the Bergen County area today. Our last stop was Mahwah Honda, I will say that this will be our last stop for a long long time. We have 3 small children and the staff was very friendly throughout the entire sales process. Mahwah did give us the best price but it was an after thought after experiencing the level of service that we received. We were comfortable the whole time. We weren't pressured in any way shape or form. I appreciate the way they do business because it must come from the top down. I will recommend Joe to family and friends. We will be customers for a very long time. To all the employees and management, you should be proud of the business that you have built. A special thanks to Howard Polman. He wasn't listed in this survey but he did a great job. Thanks to all involved!

drose101

8 de oct. de 2012

Brought my car in for standard service which included having my tires rotated. When I got home, I realized the tires had not been rotated (I have a damaged rim and it was still on the front end of the car). When I contacted the service manager, he didn't believe me. He told me the person who preformed the service had been with them for years and won't do anything like that. I purchased my vehicle new from Mahwah in 2008 and had been taking it back to them for all service. Not anymore.I've since taken my car to Tenafly Honda. Want a difference!

trperez

3 de oct. de 2012

Henry was extremely helpful & courteous. He accommodated our schedule & put together the sale in a timely manner. He was thorough in reviewing all paperwork with us which put us at ease.

Jessica8142

17 de sep. de 2012

I brought my car in for a vibration when I used my brakes. They cut my rotors and said the existing pads can stay on my vehicle. 2 weeks later my vehicle is making a noise when I brake and now I need all new pads and rotors. Not happy with the service department. I paid to have the rotors cut for apparently no reason.

amisko

29 de ago. de 2012

Harry had excellent customer service skills and really listened to what my needs were. He was patient in giving explanations and seemed to be very genuine in my best interest as a buyer. The price of my car was given at a very good cost and Harry will do his best to work with you and whatever your financial situation is. He was very friendly and my overall experience at this dealership was excellent. I recommend everyone to go to this dealership to purchase a car.

Disappointed Honda fan

28 de ago. de 2012

Buyer beware. Once Mahwah Honda makes the sale you are forgotten. If you have any issues or concerns they will not be addressed. Take your business elsewhere. WORST car buying experience of my life.

Jimmybph

28 de ago. de 2012

Worst used car buying experience I have ever had. Would not recommend Mahwah Honda used car sales to my worst enemy. Was sold a defective vehicle and was given the run around for a month.

rabbimz

25 de mar. de 2012

This was one of our best car buying experiences. Stephen was professional, polite, and attententive to all of our needs. We found everyone to be friendly and helpful. Even when in transition to a new business location, Mahwah Honda was top notch. We will refer family and friends to Stephen and the dealership.

NinaKramer

3 de mar. de 2012

Great serviceFrom the original email request to the final state of having my plates put on the car everything was top rate. I will be back in 3 years for another honda! This was not a happy purchase for me and Adam made it easy and stress less. I was very happy with everything.

jasonbender

23 de feb. de 2012

Everyone at mahwah honda was friendly and welcoming! They helped me through every stepof the process and mad sure I was a very Happy and pleased customer. Any Person looking for a new or used car is gonna be sent to mahwah honda if they talk to me!!

Al Becker

22 de feb. de 2012

Salesperson was very polite,knowlegable,and understanding.The dealership had the vehicle we were looking for and worked out a price which met our budget.

scottv

17 de feb. de 2012

This is our third lease with Mahwah Honda; we have been thoroughly satisfied with our experience with the dealership over the past 6 years, from the initial sale to the maintenance and return of the leased vehicle. All the personnel are well trained and a pleasure to deal with. We are particularly impressed with Harry Sha. He is very customer oriented, and knows the product line well, which was very important to us as we were looking for a different type of vehicle than a mini-van (which has been our primary family vehicle for 14 years), having moved into a new stage of life where are children are now grown. Harry was very helpful in guiding us in making the selection of a Honda Accord EX-L. This is the first sedan I have ever had as my primary vehicle, having driven 2-door coupes for virtually all of my adult life. I am extremely impressed with the car and not surprised that it has been a Car & Driver 10 Best selection for 25+ years. We unreservedly recommend Mahwah Honda in general and Harry Sha in particular!

Mcgilicutty

26 de ene. de 2012

I recently purchased a new CRV and Jake Bender and Michael Craig were absolutely professional and made for me a nervous car buying experience an absolute pleasure ! They walked me through every step and detail and were so helpful. This dealership has a wonderful family atmosphere that you would not expect to see when you buy a car. I would highly recommenend Mahwah Honda to all my family and friends!

Meltmd

26 de ene. de 2012

My experience with my salesperson Harry Sha was an excellent one. He was recommended to me by my friend who had previously purchased from him. I had been to two other Honda dealers before and finally decided to give my business to him because I felt comfortable dealing with him and other personnels during the entire transaction. Harry is an extremely efficient sales person. He knew my needs and worked hard to achieve it for me-a quality I was looking for while purchasing a car. The finance person Mike was also helpful and pleasant. The entire process was professional and efficient. This was my best car buying expirience so for and I would definitely recommend Harry and this Dealership to my family and friends. I look forward to many more years of purchasing with Mahwah Honda.

jb2cbnb

26 de ene. de 2012

I was greeted immediately by my salesman Justin in a friendly manner. I was unsure of what Honda exactly I was looking for but he was very knowlegable, patient, and no pressure. He was able to direct me in the right direction and also able to get me a great price for my new civic. The whole staff was helpful and friendly. I've been to many car dealerships in my life and never felt so welcome and comfortable as I do at Mahwah Honda

glick

24 de ene. de 2012

The entire experience was wonderful from beginning to end. They made me feel like family. Everyone was a joy to deal with and they were every attentive. I got a great price and everything was explained to my satisfaction. I will definitely relate my experience to everyone I can and highly recommend Mahwah Honda.

SheralynBall

24 de ene. de 2012

An absolutely wonderful experience at Mahwah Honda with my sales associate, Alex! This was my first time purchasing a Honda. All of my previous vehicles have been Chevrolets. Alex helped me find the best car at a perfect price! (2011 CR-V) I got to test drive the actual vehicle I leased, got it in the color I wanted, and was able to pick it up soon after signing the paperwork. Alex made sure the car was squeaky clean and sparkling the day I went to bring it home. Seeing what a great experience I had has prompted my mother to begin saving for her Honda, too, that she will definitely purchase from Alex at Mahwah Honda.

Klrohllf

24 de ene. de 2012

This was my first experience leasing a new car and Alex and Mike Craig went above and beyond to meet my budget needs and to get me the most value for my trade in. I have also been back several times for service and everyone has been extremely courteous and helpful. I have since recommended my Mother and Sister in law to them and they are both now happily driving new CR-v's!

ccorco

22 de nov. de 2011

I called from work looking for a specific car and was given an appointment. i explained I was leaving work to come and was given an appt. After I was there and given a test drive in that car I was told it was already sold. He kept offering me other cars but would not bargain at all on price. He kept calling me after I left and asking if I was still interested and still would not bargain at all. I am not sure why he kept calling if he had nothing to offer. He was rude and not at all helpful. I wasted time leaving work and drove in someone elses car. I would have been upset if I put a deposit on a car and the car was still used for test drives. My last 2 vehicles were CRVs but after the service I was given by multiple dealerships (Mahwah was by far the worst)I have since bought a Toyota.

chrissy616

7 de nov. de 2011

I was 9 months pregnant and needed a bigger and safer car. So I came across a 2005 Honda Pilot at Mahwah Honda. I went and test drove it. I loved it! but they seemed very pushy for me to go through them for a loan, trying to tell me my bank wouldn't give me a loan, but I told them I got one through my bank already. Low and behold, they keep pushing for me to go through them and they get me a lower interest. Awesome. But not even 2 weeks later, they call me back and it's a big hassle because the loan did not go through. So now what do I do with 2 lil boys and 1 lil boy on the way in 2 weeks?! I went to drive an hour all the way back down there to resign some papers (bc I renegotiated some things), but I started having contractions. well the finance guy lived up by me so he met me so I could resign. he told me to just sign where it was all highlighted. so I did. stupid move! because as it was getting hotter, I decided to turn the A/C on and little did I know, the A/C doesnt work! it was blowing heat! so I called them and they told me the warranty was over and they would do nothing. Harry Sha even stopped taking my calls and ignoring me. and stopped returning my calls. Nobody would help me! and my 3 boys, including my newborn, were all sweating in the back of my car bc Honda failed to do their job. So I had my mechanic look at it. Honda still had dye in the A/C lines from checking it. so they KNEW the Air wasn't working in the car, and they still failed to fix it! It is really sad the customer service skills these people at Mahwah Honda have! I was always taught to go above and beyond but they just know they can get away with whatever! disheartening! well I finally got them to look at it... they were going to charge me $170.00 to just look at it but I argued until they did it for free! then they called me back to tell me what was wrong with the AC & it needed a new rear AC line. it was normally a $730 job but they would fix it for $657.... ridiculous! they advertised A/C, I should HAVE A/C at no extra cost to me!!! and the sales team was making such a big stink about the warranty being over, but service told me that warranty they gave had nothing to do with the A/C anyway! they still wouldn't work with me and fix it like they should, so I had my guy fix it and for less than Honda was charging! but come to find out the re-signing of the new contact, they snuck in there the car was sold as it, when the 1st contract said warranty! and one of the spots I signed stated I had to go through Arbitration and couldn't take them to court in the matter anything happened! way to screw over a single mother of 3 boys Mahwah Honda! How do you all sleep at night?! I will not EVER go to Mahwah Honda EVER AGAIN! I am even going to write the BBB as well! stay far far far away from this dealership! they are sneaky, crooked and very selfish (only out for themselves)! it has only been one thing after the next with this dealership.

cyberbuff

3 de nov. de 2011

I have purchased/leased 7 Hondas from Jake/Mahwah, and would Never consider another Honda dealership for my needs. Jake is a true crdit to the Mahwah Honda enterprise, and they are truly lucky to have him representing their firm!

stevejaf

27 de may. de 2011

THEY ARE VERY FRIENDLY WHEN YOU BUY BUT GO BACK WITH REPAIRS COVERED UNDER WARRENTY AND THE SCREW YOU GIVING A bs STORY I TOOK MY 2008 HONDA CIVIC W/ 19900 MILES BECAUSE THE a/c STOPPED WORKING AND THEY SAID A ROCK CAME UP AND BROKE THE LINE OK THE ONLY PROBLEM IS THAT WHERE THEY SAID IT BROKE U CAN'T GET TO IT ITS HIDDEN FROM UNDERNEATH CAR AND TOLD ME BY PHONE IT WOULD COST 450.00 I HAD TO FIX IT SO WHEN I GOT THERE THEY HAND ME A BILL FOR 550.00 I GOT VERY UPSET AND THEY DROPPED IT TO 200.00 BUT IT SHOULD BE COVERED SO THEY WILL BEND YOU OVER BE CAREFUL i have a complaint w/ the BBB and notified regional office for help against these crooks

erussell

28 de abr. de 2011

I was assigned Justin by the sales manager (Jake). Justin was very patient with me: drove a Accord EX-4, then a V6 EX, then looked at probably every color combo before deciding on a black/ivory EX-L V6. Great lease price thanks to Jake and Justin! Paperwork was a breeze thanks to Michael! My new car was waiting for me in perfect condition right by the front entrance! Justin spent a long time with me showing and customizing the Accord's features. I can highly recommend this dealership to anyone looking to purchase a Honda!

ken kelly

25 de ene. de 2011

Our first stop was for touch up paint and second for routine service.Bought a friend's used low mileage '02 CRV and they had it serviced here so we went back. Price for oil change was as stated on the Internet coupon, some other items were noted for the next time.We have had many friends and relatives who bought and serviced their Honda here and we join them as part of the "Happy Honda" family. This is our first Honda and we are extremely happy with both the CRV and Mahwah Honda!Keep up the good work!

Pete E.

3 de ene. de 2011

After three negative experiences with other Honda dealers (ex. not being able to locate the model Ridgeline that I had agreed to purchase) I called Mahwah Honda and got the best Internet pricing and the actual vehicle I was looking for. Joe in Internet sales was terrific. I called Joe on a Tuesday night and we made the deal before noon the very next day. There was no pressure and my salesman was very personable. I would absolutely recommend this dealership without hesitation.

Thomas James S

21 de dic. de 2010

Great dealership made the process so easy. Was shown the various styles and colors and was not pressured into anything. Financing was smooth and delivery could nto have been better. Debbie Levinson was great. The experiemce was so great that my oldest son went 3 days later and picked out a 2011 Civic EX and his experience was equal to our.

Phil0z

1 de sep. de 2010

This was my second purchase from Mahwah Honda. I had purchased a 2006 CR-V and now a 2010 Honda Pilot. The salesman was very helpful and they were able to give me what I thought was a good deal on my new purchase. So no problems there and the sales department is really the reason that I can recommend this dealer.The funny thing is that I considered a Honda in general and specifically from Mahwah Honda because of the excellent service experience I had with them.With my 06 CR-V I found that the rim on my spare had the finish worn off by the vinyl spare cover because it was missing a styrofoam cone that would have prevented the vinyl from contacting the rim. Mahwah Honda service replaced the spare and rim for me.So this time around with a 2010 Pilot I noticed a scuff on the rear bumper cover when picking it up. No problem, they put me in a loaner the next day and fix the scuff. The next week I noticed that the drivers side trim had come away from the door so I take it to them. They agree to fix it and put me in a loaner when I pick up the car someone used white glue on a maroon car to try and reattach it. Immediately Paul Eischen points out that it is unacceptable and that they would rectify it but would need time to order a replacement trim piece. One wonders it it was unacceptable why release it back to me the customer. I do regret not taking the glue off or making them take it off. The next crack at it had some clown try and re-stick the original trim piece over the glue after trying to take the no hardened glue off. I complained, they agreed to fix it. I had access to another car while they kept it to rectify the problem again. A month goes by with me having to call every week for status and when I picked it up again the problem looked like it was fixed now (hoo-ray). Paul said they canned someone for doing that and of course apologized. Iget in the car and it smells like the inside of a paint can. Paul said they had to take the old trim off, grind off the glue and attach a new trim piece and that the smell was from new clear coat. Fine, the next day I notice these grey foam pieces on the drivers seat and in the foot well and look to discover the foam baffle in the front drivers fender is crumbling. I take it back to service and they agree to replace the baffle but claim they can not smell the acetone smell that persists. Pauls response about the smell was to offer an air freshener? They were supposed to order the part and contact me but have not done this in 6 months now and of course no one knows about it when I take the car in for service. The car still has an acetone smell though not as strong. I think that when they did the door the last time the service person had the door open and allowed overspray from the clear coat repair to get in the cabin and both dissolved the foam baffle in the fender and left enough in the interior of the car that it now has this smell.You will probably get a good price for your new Honda from Mahwah but I hope you never need anything outside of oil changes because the service here is like health care in the US - don't get sick.

Lowflyer

22 de ago. de 2010

Finally got my car back, I decided to not let them install the door visors because of the Service department fiasco with my foglight install. The foglight install fiasco was not impressive to me, they BS'd the reason for the mess and I caught them red handed in a lie.The door visor kit cost me $140, with install, but you can buy this stuff online at BernardiHonda.com in Massachusettes for $70. Mahwah said they own me money since I installed my own door visors, but when I discovered a clip stolen from my hardware kit, the parts guy said he has to charge me $1.64 for the missing clip!THIS CAR SALES ORGANIZATION IS A MESS, THE SALES, SERVICE AND PARTS DEPARTMENT ARE BAD, THE ATTITUDE IS "MAHWAH HONDA COMES BEFORE THE CUSTOMER"DO YOURSELF A FAVOR AND AVOID THIS PLACE!!!!This is my very honest review.

Lowflyer

19 de ago. de 2010

Stating just the facts here, you can arrive at your own opinion.1. Test drove a new 2010 Insight and it was fine.2. Made the deal and picked out a silver one.3. Silver car was inspected and prepared, then presented to me.4. Drove about three feet and felt something wrong, went another three feet, and realized the footbrake was not releasing properly. They were hanging on for a few seconds after I expected the vehicle to move. Did not like this car and it already had 41 miles on it. I thought I bought a NEW car.5. Immediately went back inside where Joe suggested that the brakes needed to be "sprayed" with lubricant because the car has been sitting for a while.6. I simply refused this vehicle and we switched over to a gray Insight.7. This one only had 7 miles on it and was pristine.8. Waited till monday to pick it up and all was excellent. I had purchased the foglight option to be installed later.9. Foglight kit arrives and I leave the car with service, this is a free install.10. Service manager calls me later that day and tells me the foglights don't "work", that it's a bad switch or something. 11. I have to leave the car there until they sort out the problem.12. I go back there later that evening 8/19/2010, and see my car inside the service bay. The dashboard panels are removed and laying on the passenger seat and there are about four or five electrical connectors hanging from underneath. 13. I gave this car to them in pristine condition with just over 1000 problem free miles. It better come back that way...glitch free, 'cuz I just don't tolerate incompetence in a service department.14. It's going to be very difficult to make that first payment on a potential lemon due to the service department screwing up the electronics.15. My take on this is the mechanic made an error during the install and now they have to figure out where it went all wrong....Not very confident in there service department for these two events

aanoggle

19 de ago. de 2010

I have leased two Hondas from this dealership and have had terrible experiences both times!The first time, with an Accord EXL, the salesperson changed terms of negotiations only once I was signing final paperwork, and getting the car that day had become a necessity for me where I couldn't wait and go to another dealership. It was 1-2 hours before closing on the last day of the month, so pricing and promotions would be changing the next day. If I hadn't been reading the lease agreement carefully, I wouldn't have noticed the extra $400 fee that had been inserted without my knowledge because it was never brought to my attention until I questioned it.This salesperson no longer works at the dealership.The second time, this July for a 2010 CR-V EXL, my salesperson was Larry Brinsky. As a young woman going in to the dealership without my husband, Mr. Brinsky would not listen to what I wanted, kept cutting me off, spoke to me in a condescending manner, and tried to push me towards buying an Accord.I put down a deposit for Mahwah Honda to locate a CR-V I wanted (their inventory is very small), with Mr. Brinsky promising me that I was under no obligation should we not be able to come to an agreement on terms. When I called him a couple days later with a better offer from DCH Paramus Honda, he became belligerent and started yelling at me (yes, actually yelling). I then told him I wanted my deposit back, and he refused. I asked to speak with a manager, and he told me no one was available. I probably should have pursued this legally, but I wasn't sure of my rights and just felt it would be too much of a hassle. My lease actually had pretty good terms, but I do not trust this dealership and will never work with them again.I only hope that my review will be a warning to others who expect this dealership to be courteous and trustworthy.

sienna04

25 de jun. de 2010

These guys were one of the best dealers I've ever dealt with in over 25 years. They were honest, straightforward, and absolutely got me the best price on a '10 Honda CRV. Would buy from them again without hesitation. Have not used their service dept, so can't comment on that.

mattman90

26 de ene. de 2007

After getting a price from another dealer in the area, I went online to see if I can do any better at another dealership. I emailed a few places and Mahwah got back to me within 10 minutes of me sending the email and they quoted me a much lower price than the original dealer. After some wheeling and dealing, I was able to save almost $1300 by going with Mahwah Honda. I can not recommend them highly enough. When you walk in you are instantly greeted by a friendly atmosphere. Anthony M was a pleasure to deal with, and if you are in the market for a new Honda, look no further than Mahwah Honda!!!