wwinchester2002

13 de ago. de 2016

Emailed Matt Williamson about the vehicle I was interested in. As promised he was there to greet me and my spouse. Test drove the vehicle. Negotiations went well. From arrival time to signing all documents with the other Matt took less than 2 hours. Outstanding Customer Service!

ldhockey11

10 de ago. de 2016

Found exactly what I needed through extensive photos and pricing online. Staff had me test drive a base model which confirmed my choice of picking one with a better package. I am happy with my new purchase.

golfforme

6 de ago. de 2016

Cameron was most wonderful to deal with. Provided exceptional customer service. Worked with me to get clear coat and rust protection around a vacation. Very pleased - an asset to Maple Hill Hyundai.

callamall01

6 de ago. de 2016

Maple Hill has been an excellent dealership - very professional, very helpful both before, during and after the sale. This is the latest of multiple purchases, both new and used vehicles. Both Phil Lawrence, as salesman, and Matt Taylor, dealing with finance, were easy to work with. Future purchases will definitely be with Maple Hill Auto.

scoobydoo110965

4 de ago. de 2016

Best sales and service department in Kalamazoo Michigan. I enjoy going there to buy a new car! I pass along Phil's name to all my friends and family members to buy a new a Hyundai.

aksummrfun

1 de ago. de 2016

Very good experience. Cameron was very easy to work with. He listened to what I wanted, and made sure to thoroughly answer any questions I had.

cindy.allers

21 de jul. de 2016

Excellent service every time I go and that is why I decided to purchase my next vehicle with Maple Hill... I will recommend Maple Hill always to my family and friends...

reevesteach

14 de jul. de 2016

Had a very positive experience in buying our Santa Fe. Dealership was informative, friendly and not pushy! Our salesperson was very patient, answering all of the questions that we had and made us feel that we were not wasting his time!

mikegramesjr

9 de jul. de 2016

They had the car we was looking for. The staff was very friendly and helpful. There was no sales pressure and I would definitely go back thanks Cameron

sama752

4 de jun. de 2016

I found the staff to be very professional, especially Phil lawrence who I worked with on my vehicle needs. I had not yet decided on a lease or purcahse and explained to Phil all of my circumstances. he worked with me to review all my options and was very generous in accommodating my situation with an existing lease from another manufacturer. In addition the facility is first-rate and provides many benefits to the vehicle owner/leasee. All-in-all I believe that we had as good an experience as possible and will gladly recommend the Maple Hill Auto Group to family and friends.

nate.melvin

14 de may. de 2016

This is my 4th Hyundai at Maple Hill--the staff is incredible and understands the value of letting the customer drive the conversation. At no point do you feel like you're being taken or suckered, and driving away in something nice and shiny with the confidence that you received a good deal is exactly the way car buying should be. I urge anyone who has not yet been on their lot to try out the experience and feel the difference.

martithree

9 de may. de 2016

I had previously bought a 2006 used Tucson, which was an excellent vehicle. It had approximately 250,000 miles when I traded it in. Only had a few repairs. The service department there is excellent. Steve has always given me sound advice and I feel I can trust him. I go nowhere else for service and believe me, I get a lot of oil changes! Mike (salesman) was very courteous. I already knew I wanted another Tucson. I've already been back for a "refresher" on how all the gadgets work. They have really updated Tucsons in 10 years. I'm trying to catch up. Thoroughly enjoying my new ride.

maltbydoug

8 de may. de 2016

I received just the right amount of service and attention from the staff at Maple Hill Auto. They did not try to sell me a car I didn't want or didn't need. I would recommend Maple Hill Auto to family and friends.

k27welch

7 de may. de 2016

An easy, straightforward and pleasant experience. Prompt responses from the salesman to my questions and preparing paperwork. My pickup was thorough, organized and went smoothly.

glpgarfield

4 de may. de 2016

Experience with Phil Lawrence was the best in comparing many sales reps at many dealerships in SW Michigan. I shopped many area dealers and the price quote my first visit was the same in returning for test drive.

batessandy984

28 de abr. de 2016

I love my new 2 door Elantra Coupe! Color, Navigation, Moonroof and Push Button Start! Maple Hill Auto Group had the car I was looking for and keep it simple and straight forward as promised.

noonclan

23 de abr. de 2016

Phil Lawrence was so very helpful and willing to go the extra mile to get us in the vehicle. I enjoyed his expertise, non-pushiness, and straight forward information. When deciding on a new car, we dreaded dealing with car salesmen. Maple Hill was an unexpected pleasure for us!

hard2blev

21 de abr. de 2016

Maple Hill Auto Group provided a great car purchasing experience. They responded quickly to my e-mail request and were very competitive. They answered all my questions and presented the prices and options on a worksheet to remove all doubt and confusion. I will definitely work with them first, in the future, for my car purchases.

bielefeld19

16 de abr. de 2016

Great people to work with from sales and service to finance officer. Will return at a later date for another vehicle, when the time is right.

ssjitterbug

16 de abr. de 2016

We went in knowing exactly what we wanted. Phil's desire was for us to try a Tucson before we tried the Santa Fe. We appreciated the comparison, but still wanted the Santa Fe.

stevenpeggy113

9 de abr. de 2016

I have had bad experiences with dealerships in the past, with pushy salesman and such. I was pleased when I went to Maple Hill Hyundai, I wasn't attacked by every salesman that was within eye shot. I did receive the help I needed without the feeling of being a piece of meat surrounded by hungry vultures. I got the vehicle I wanted at a good price. Overall a wonderful experience.

tregg01

6 de abr. de 2016

Purchased a new, 2016 Sonata from the dealership in March and had a fabulous experience, particularly with the sales person, Phil Lawrence. The entire staff was pleasant, patient and had the perfect demeanor to meet my buying expectations. I would definitely return in the future for more vehicles, and I thank them for a fantastic buying experience.

noeldahlke

24 de mar. de 2016

Steve works in the service dept. He helped us with a Hyundai we had purchased from a used car lot. Steve was very respectful to us, and treated us as if we had purchased the car from him! There were problems with the car, and Steve was great with us and the problems. We sold that car, and got another used Hyundai from the same used car dealer. We thought we were doing good, but there was no service support with this vehicle. Steve was great when we bought this car in for a problem. Again, Steve treated us like family! we could not resolve the issue, as it was the nature of the beast! We came to the dealership to but a tube of touch-up paint for the car from the service department, and wound up talking with Mike Zinger. That led us to the purchase of our new Hyundai! All is well so far, we love the car, and Mike gave us a follow-up to see if all was well. That is why we are a new customer of Maple Hill!!!

jamesgysel

11 de mar. de 2016

The professional efforts of the sales team and service team, plus their help in getting the very best deal with this Military veteran was greatly appreciated.

MSBLOCK222

7 de nov. de 2015

This is my 3rd Sonata and I love the straight forward no nonsense, get in and out. The don't try to sell you something you don't want, and don't push when you need a minute to think. Will return.

GUMMII

5 de nov. de 2015

Phil was awesome to work with. I've leased 4 cars from Maple Hill, 3 of them with Phil. I'll continue to go back because of the service.

JOHNGIRTON

28 de oct. de 2015

great as usual,every person and the service area is very comfortable. i dealt with did a great job. i will definitely recommend maple hill auto to every person i know

CAPERIBR

1 de oct. de 2015

The internet price for the car really good. I did try to bargain for a brief moment but Maple Hill Hyundai was firm on the price. However, the price on the internet was the fairest price that I have saw. So I accept the deal and bought the car over the phone.

3XTI

1 de oct. de 2015

Tyler worked hard to get me the trade value I needed, was patient. The used car manger went the extra mile also to find the right buyer for the trade in.

LAURENDAVIDSON09

12 de ago. de 2015

I appreciated that the experience was very laid back and low pressure. That way I was able to really check out the vehicle and discover if it was right for me without feeling pressured.

frustrated86

2 de jul. de 2014

Located a 2015 Genesis on the dealer's webpage and called to see if the car was available. Spoke to sales professional Phil Lawrence who was very professional and informative. Even though I had a discounted pricing certificate through my employer, my own credit and no trade-in, I could not have been treated better. I live more than 2 hours from the dealer and the entire transaction was completed in a day. They even threw in carpeted floor mats! They spent as much time with me as needed...never felt rushed or pressured. Their motto is trust and integrity, and it shows.

KristinForeman

13 de sep. de 2013

My husband and I were doing research on a new, affordable vehicle for my mom. She had decided she wanted a Hyuandi so we began doing the initial calls to all dealers in our area. The call backs we were getting from other dealers were less than enthusiastic and not very helpful. We assumed it was because we were calling on a Saturday afternoon and many of the dealerships were about to close for the day. Then we called Maple Hill Auto Group in Kalamazoo and spoke with Mr. Phil Lawrence. He was pleasant, professional, and eager to help us answer all our questions. He worked out a great deal over the phone with us and had everything ready to go that Monday for my mom to drive home in her new car! On top of all that, he then helped my husband and me get appointments and a great deal for our personal vehicles to receive a protective coating at Great Lakes Chemical. He took his time with us and made sure my mom felt comfortable in her new vehicle before she left. I would highly recommend this dealership and especially Phil, to anyone looking to buy a new car!

whitechocolate

30 de ago. de 2012

I went in to this dealership with no idea what i needed to purchase and Matthew was able to service me greatly. I now am driving my new Hyundai thanks to him. What a great experiance.