JBrown77

10 de jun. de 2016

I cannot say enough good things about Mark Miller Subaru Midtown, and the staff that I worked with there, especially Carlos Rios! Everything from the pre-qualification forms online to the final signing of the sale papers was superb and was a completely seamless transaction. In less than two hours from the time my wife and I arrived to the time drove off the lot in our new Impreza everyone we interacted with treated us like we were the most important people in the entire dealership. I highly recommend that if you are in the market for a new car consider Subaru and only go to Mark Miller Subaru!

malo1058

4 de jun. de 2016

Great customer service, very professional and friendly staff, no pressure at all it was a great buying experience I would definitively recommend this place to friends and family

greenleo

28 de may. de 2016

Anthony Swenson (Product Specialist) and Lance Carmichael (Manager) really went out of their way to help us out. We were first time buyers from a dealership. We were a bit scared of horror stories with dealerships, so we even had a third-party salesperson shopping with us to look out for us. From the beginning to the end, she was thoroughly satisfied and amazed by the integrity and true customer service just as we were. They delivered beyond all our expectations, doing everything they could and more to ensure we had the best deal and experience possible. They were honest and upfront about everything. They don't play games in low-balling trade-ins or pricing high, but instead look out for your interests. They truly embody honor and integrity. They were extremely patient with us. Especially Anthony as he tended to us for hours with all our questions and concerns. Had this been at another dealership, I know we would have walked away upset from not only having our questions unanswered, but also being overly stressed with shady dealings and high-pressure sales. But not at Mark Miller Subaru Midtown. We had a great experience, and they made sure to take care of us. They made the experience smooth, easy, and were on our team although we were not the easiest customers to deal with.A big thank you to them again! We are very happy with our purchase and would not have gotten a better deal or service elsewhere. Whenever we hear someone needs a new car, this will be THE place we will send them to.

Betsy Speck

27 de may. de 2016

Steve Page did a great job of making sure I got just the right car for me!! I love my new Subaru and I will recommend this dealership often!

WGH

9 de may. de 2016

I checked dealers on the internet as I live in Ely, NV (250 miles away) and then talked with Alex Kuhn and he made arrangements so I could drive both a 6 and a 4 cylinder car. When I arrived at Mark Miller Alex had the cars ready for me to try. Ended up picking a 4 cylinder Limited Outback. Was in and out in less than two hours and was very pleased with the deal.The next day I even got a call from Alex to see it I had any questions about the car and if I had a safe trip back to Ely.

John C Dubock

29 de abr. de 2016

Ive been a loyal Subaru owner since 2007. When I faced the music that at 224,000 miles my 2 owner, never towed, never had a flat tire 2001 Outback limited wagon, owner was not getting younger I dove into researching newer car.Got to say after 22 days of hard core researching, test driving etc Im the proud owner of a 2013 Forester. Had I known what a great experience Mark Miller Subarus team has put together I would have pulled the trigger long ago.The highlight was meeting/interacting with Shane Killpack. Hes not a super salesman, hes an amazing person. Low key, knowledgeable, not afraid to say yes, let's try that, and he adds to your research. I drove him nuts partially because there were 5 Foresters next to each other, all contenders. Shane is someone you want on your team. Always available, consistent, and he totally understands the current auto market. Im in worldwide sales, and Shane is unique, I only send my best buddies to him. Hes on my A Team, like a trusted doctor. The dealership has undergone obvious changes since they moved to the new location, as they speak with one voice, never hard sell you, value a loyal customer and make buying a new car so easy I cant wait to do it all over again. It's so rare that you find a dealership that when you say I have this issue with my car, they walk out TO the car, and act like an owner, not adversarial. (Tom in service, and the aftermarket desk too)Buy a car, they pick you up the next day, then take the time to personally dial in the Bluetooth, a huge timesaver. All paperwork smoothly flies through. This dealership has experience and they are empowered to use it. They dont push bogus cars with checkered pasts. When I ski Snowbird its fun to walk through the parking lot and count every third car as a Subaru. There is VIP parking up close for loyal owners. There is a reason 80% of those cars are in Idaho, Colorado and Utah. Rock solid value, great driving experience in some of the worst snow conditions, and excellent service backup. When you park 'front row' at Alta it can be three wintergreen 2001 Subies in a row.P.S. I sold the wintergreen Outback to my kids, as I cant bear to see it leave the family. At first they whined DAD! We dont want a car that has been to the Moon! The other day they had some minor car work done, their comment sure feels good to have the Subie back...Their college attendance grades literally depend on never being late. Tuition fees, testing stress and all is good when they know when you have to be there, just start the Subaru.

Mrlandos14

25 de abr. de 2016

After visiting a few other dealerships, I can say that I am very impressed with Mark Miller Subaru! I stopped in because I saw a car (Kia Soul) I was looking for while driving by. After looking at the car, Victor came out and showed us more about the car, and let us take a test drive. Victor was really nice, and I did not feel any pressure in the slightest to buy the car. He told me everything that I needed to know, and I could really feel that he was genuine and wanted to help me out. The car was priced very fairly, and was in amazing condition, and extremely clean. Victor took me inside to talk about price and outlined many different options for me. The buying process was very quick and smooth, and I felt very comfortable in the dealership. They even let us get free drinks at their little cafe during the waiting process. John helped me out for the finalization of the purchase. He as well was extremely kind, and genuine. He was interested in me as a person, and very easy to work with. If I need another car any time soon, I will go directly to Mark Miller Subaru to check out their inventory. After this visit, I don't think I would even waste my time anywhere else. I would recommend anyone to go here. Amazing experience! Thanks!

InSLC-51

17 de abr. de 2016

I have used the Mark Miller Subaru service center for a while now. They are knowledgeable, and as I found out recently highly competitive, price wise. More recently still, I bought a new vehicle from them after doing exhaustive in-person and electronic research. They simply beat everyone else's in price and quality of work. This is our third Subaru; we ended up buying all three from the same dealership for similar reasons as I explained.

Aaron L.

5 de abr. de 2016

In the morning my family and I drove 170 miles to another dealership after contacting them the day before and asking them to hold a specific car for us to come look at. Upon arrival the car was not there. Having a very bitter taste in our mouth, we moved on to Mark Miller in midtown where we were greated with great kindness from Steve Page. He provided us with professional service and was able to find us a carr that suited our needs. The car was delivered from the other dealership and looked great. We had our youngest daughter, 2 yrs old, with us and the dealership was very family friendly giving her things to do throughout the buying process. If asked, I would definitley recommend Steve Page and Mark Miller Subaru for any automotive needs in the future.

mary123

4 de abr. de 2016

We highly recommend this dealership. They are always courteous. We have always had good luck with Lance finding us just what we want at our price. The service department is more then excellent.

billzbilt

24 de mar. de 2016

I wanted to take a moment to compliment three of your employees.Bob Cleveland, Josh Gathercole and Derek Hardy.I purchased a Subaru Legacy approximately two years ago through Mark Miller Midtown and worked with Bob Cleveland for the purchase and Josh Gathercole for the follow up visits for tinting, etc.Bob was a true professional, making sure the paperwork was expedited so that I could make my flight that night while leaving the Legacy there to get tinting and a few other items taken care of.The next day Josh went above and beyond to insure my wife had a great experience as this was going to be her car. When my wife picked up the car Josh made sure all her questions were answered and she was treated with great respect.I had told Bob at that time that I wanted to buy a 2013 Impreza Sport Premium 2.0i hatchback in charcoal grey and that I would be calling him back occasionally. I called him a year ago and asked if there was one in the system and he said no but keep checking.I called Bob last Thursday afternoon and again inquired as to the availability of that very specific car and he said he would check and call me back.Within 45 minutes he had checked on the car, put his hand on it to make sure it was real, and called me back to inform me one had just arrived from Massachusetts two days before and it was on the lot right then.I told him I would be down the next day at 9 am to test drive it.Bob was ready to go at 9am, and within 3 hours all paperwork was done and I was out the door with the car.I returned a few days later to get the window tinting done and had some other items looked at.Bob, Josh Gathercole and Derek Hardy from the service department have been amazing to work with and have gone above and beyond in helping to make both car purchases a pleasant and rewarding experience.Should we need another Subaru, I will be returning to Mark Miller Midtown. My compliments to you and your staff.Kevin

Subaruguy

24 de mar. de 2016

This is the fifth Subaru I've bought from Mark Miller since 2004. I've paid cash, financed, and leased and all experiences have been far and beyond any dealer I've ever dealt with. I work for another brand of car and I'm not even treated this well when purchasing one of their vehicles. There is something about how Subaru manages their dealers and buying experience. Unless they change, there will ALWAYS be a Subaru in my garage, and Mark Miller Subaru will always be the dealer I buy them from.

BradyM31

17 de mar. de 2016

My wife and I recently bought a 2016 Crosstrek and all of the staff we have worked with, from the test drives and choosing the car, to financing and follow up for some initial services we selected as part of our warranty, every single person we've dealt with has been awesome! I had an awful experience in buying my other Subaru from a different dealership, and that has carried on in any dealings I've had with them after the fact as well. I plan to buy all my cars from Mark Miller Subaru from now on.

GinaM31

14 de mar. de 2016

Carlos was super patient with me and never made me feel rushed even though I took 4 hours to decide on a car!He really listened to what I wanted and never tried to upsell me into something I couldn't afford. I never knew buying a car could be so easy, the whole dealership changed the way I view buying a car.

Baruin

5 de mar. de 2016

I just bought my fourth vehicle from this dealership and as always I am satisfied and pleased. Lance and his crew do it right and I will continue purchasing my vehicles from them. Highly recommended to anybody who does not want the pressure you get at other dealerships.

Chriscawley

11 de feb. de 2016

I contacted Mark Miller about a car I was pretty sure I'd buy, and I got a call from Doug Murdock about inventory soon after. Three days later, I stopped by on a Saturday afternoon, and within two hours I was driving away in my first new car--fourth Subaru, of course. Doug was totally straightforward, no upselling and no confusing offers. Tony and Mont were fantastic as well.Thanks everybody!

hkthaemert

8 de feb. de 2016

I am new to Subaru and it has been a while since I have bought a car. I have to say, Mark Miller Subaru has completely changed what I think buying a car should feel like. Their staff was all very personable, and helpful. When I brought my car in for some extra perks they were all very nice and accommodating. Staff that I wasn't even dealing with, willingly came over and helped me when it was obvious I was struggling. There were even several people who engaged my little 4 year old in conversation, making her feel like she was a part of what was going on too. Their facilities seem really clean and organized. I am very happy with my experience.

Heidi S.

5 de feb. de 2016

The buying process was straight forward. I knew what car I wanted, Doug found it on the lot and we started the paperwork. The next day I picked up the car and the concierge went over how to work every detail on the car. Everything went smooth, with helpful and courteous employees working with me.

Jeng

1 de feb. de 2016

As a first-time car buyer, I definitely had a lot of questions and needed support going through the car purchasing process. Thankfully Alex was extremely helpful in helping me understand the car I was interested in (and eventually bought) and being completely accommodating with my schedule and needs. He was earnest and genuine in wanting to help get me a car to meet my needs.

rosienicastro

1 de feb. de 2016

We couldn't have been more satisfied with our experience buying a new Subaru last weekend. Carlos provided us with excellent service and laid back attitude/approach. There was zero pressure, he answered all of are questions patiently, and the sale was much swifter compared to past buying experiences. We'll definitely be recommending his services to others for years to come.

Newcarpurchase

26 de ene. de 2016

We had an outstanding buying experience with Bob Cleveland! He took the time to show us a great vehicle and answer all our questions with no pressure. We haven't bought a new car in a couple of years, and thoroughly enjoyed this experience !

UncleP

26 de ene. de 2016

Staff was VERY helpful, friendly and attentive throughout the entire buying process. I would and will recommend Mark Miller Subaru Midtown to ALL my friends! I've never felt more COMFORTABLE buying a car! Thank you!

Zip Z.

25 de ene. de 2016

I just purchased my 5th Subaru, but first from Mark Miller Midtown... I have been a fan of Subaru ever since they started sponsoring the US Ski Team ages ago and would not drive anything else to the ski areas around Salt Lake City. The professional, low key, friendly service that we received from Bob Cleveland was first class. He and Jerry Johnson stayed late to make sure that we were fully satisfied with our purchase.

ZMcClung

25 de ene. de 2016

I was needing a car for a new job and after some research decided a forester would be a great vehicle for my growing family. Going in the dealership, I knew virtually the car I was looking for from my research and Steve made it very easy to locate that car. After a quick test drive, Steve was able to present a couple payments with various amounts right at his desk. Once I settled on a comfortable payment, it was on to see Peter Kuhn for finishing the minimal paperwork. After that I was on my way in a brand new forester. Most definitely a pleasant car buying experience.

weedman

24 de ene. de 2016

This is my second Subaru I bought from Mark Miller Midtown Subaru. As usual, it waseffortless and easy process. The online sales team are true professionals. Both purchasesI shopped around like a responsible buyer, but Mark Miller's team always had the bestdeal. My hat's off to them. Save yourself your precious time, just go and talk the the salesstaff of Mark Millers.

Kate

21 de ene. de 2016

I came into Mark Miller nervous to purchase my first car by myself, as a young woman it can be intimidating to step into a car dealership, but once I met Alex, he made me feel comfortable, listened to what I wanted, and helped me every step of the way. He was kind, considerate, and incredibly personable. He didn't try and up sale me and answered every question I had in a respectful and honest manner. I would highly recommend Alex and the team at Mark Miller to anyone. Thank you for such a wonderful car buying experience. You truly have made a difference.

UncelP

12 de ene. de 2016

No pressure sales team. Professional & informative. Thank you Mark Miller of Midtown. Thank you Carlos, Curtis , Aiden and Peter. I WILL RECCOMEND YOU TO ALL MY FRIENDS!

byugrad05

28 de dic. de 2015

I purchased a used pickup truck right before Christmas. I saw it online and I sent an email requesting more information. I expected that I would eventually receive a response or some generalized response that is generated immediately and sent to everybody but I was definitely wrong. I received a personalized email within 15 minutes that answered all of my questions and they provided a copy of the Car Fax. I emailed a few times and always received a quick response. I feel a lot more comfortable with email rather than speaking on the phone, so I was definitely pleased with their willingness to utilize email. I test drove the vehicle and talked a little bit about financing the next day. There was never any pressure from any of the employees that I worked with. I drove 4 trucks that weekend from 3 different dealerships. Hands down I had the best experience with Mark Miller. I ended up buying the truck a few days later. The process was quick and easy. I cannot think of one negative part of the experience, except that I now have to make a car payment, but I can't blame the dealership for that.

Sandra

24 de dic. de 2015

I bought a Subaru at another dealer. They made some mistakes. I felt stuck and very unhappy. I called Mark Miller and spoke with Alex K. Alex spent 20 minutes on the phone with me. He coached me on how to resolve the problem. He then called me back a couple of hours later after talking with the finance people at Mark Miller with some additional tips. Alex did all of this without ANY promise that I would be able to buy a car through him at Mark Miller. He truly seemed more interested in helping me get the car I wanted as opposed to the sale. Thanks to his help I was able to negotiate with the other dealer. I wish I had been able to buy at Mark Miller but it wasn't an option. That being said, I would recommend them without question. Alex K was graceful and savvy in the advice he gave and I was able to leave the other dealership happy and with the car I wanted instead of frustrated and feeling like I had been scammed. Thank you Alex!! Mark Miller, thank you for hiring individuals who want to help people first and make the sale second. You are a classy dealership!

Camille

24 de dic. de 2015

Mark Miller Subaru and Bob Cleveland specifically were highly recommended when I began my car buying research. I'm a southern girl now living on the Wasatch Front of the Rockies and I needed to prepare for safe winter driving. Subaru was at the top of my list based on their high safety ratings. My brother recently purchased a Subaru Legacy and shared the very pleasant experience he had with Bob Cleveland and Mark Miller Subaru. I was ready to take Subaru for a test drive. I met Bob and immediately was at ease with his calm, sure, knowledgeable, supportive demeanor. No overbearing salesman here. That difference allowed me to focus on the right car purchase for me and a potentially stressful situation became easy. I purchased a brand-new Quartz Blue Forester and drove away calm and confident ~ Thanks, Bob!True Blue and I have encountered a couple of wicked winter storms so far and I am happy to share our successful journey. I love my car because it is ruggedly beautiful, very comfortable to drive and did I mention fun? At the heart of it all, I feel safe driving in winter storms and look forward to exploring the western wilds!

LloydHB

12 de dic. de 2015

I had a very good experience work with the staff at Mark Miller Subaru. We discovered what I needed. The buying process went smoothly and the auto will fit our needs quite well.

Outzac3

4 de dic. de 2015

Went to two places and had a horrible experience was ready to give up on my first car purchase until we went to mark Miller had the best experience and customer service without any pressure. It was a dream come true and I'm in love with my new Subaru!!! Thanks Steve you truly made our experience memorable joyful and effortless. Extremely satisfied!

Subaru fan

28 de nov. de 2015

I really enjoyed my buying experience here. The sales staff was no hassle, and there was no pressure. I found the car I wanted for the price I wanted. Steve even took the time to help me navigate the functions I wasn't familiar with. I'm very satisfied with Mark Miller Subaru.

Kristi

12 de nov. de 2015

Alex has been especially helpful and accomodating from day One when we had just begun to shop for a new car. His knowledge of features and patience in allowing us to test drive and try out different models helped us to find the perfect fit. Josh, the consierge, in incredibly knowledgeable and patient. He helped me to understand all of the features of my new Subaru and even came to my home to set up my garage door opener. He is very skilled and was able to answer all of my questions and is very patient.These two have really helped throughout the whole process and we are so happy with them.

Zanner

25 de oct. de 2015

I was having issues with my 2014 Crosstrek. I called Bob Cleveland who had sold it to me. With no questions asked, he helped me get into a 2015 Crosstrek, solving the issues I was having. He was so kind and understanding of my situation, and the process was quick and very satisfying! I am now, one happy AND loyal customer!!!

Diane

22 de oct. de 2015

Curtis was great to work with. I like to use email, and he and Alex were super quick to answer my messages. They really took the time to show me the features of the Subarus I looked at. I would recommend doing a test drive when it is not rush hour, otherwise the dealership was a totally positive experience.

Bob

21 de oct. de 2015

Excellent customer service, best I have ever had. Bout a 2015 Subaru Crosstrek, amazing car. Perfect for my life style. Would recommend everyone go see Alex if you would like a car upgrade :)

kleiny

20 de oct. de 2015

I found a great deal on a 2006 Mercedes Benz ML500 online and started the process of working with Alex. The week prior I had dealt with another dealership who the car to which I thought I had already purchased, so I was already a bit cranky at the Used Car online process. Alex answered my questions online and they have a great way to "hold" the car. Given I live in Wyoming and had a 1.5 hour drive, I certainly didn't want to run into an issues. Alex let me know that he wouldn't be there, but told me Curtis would take care of me once I arrived. Others stepped in to get me keys for a test drive while Curtis wrapped up a phone call. When we started the sales process, it was quick and easy to get the forms done. No pressure on extended warranties or other "add ons". Overall, one of the finest car transactions of my 30 years of buying cars.

Heidi

12 de oct. de 2015

Just purchased my first Subaru ( 2015 XV Crosstrek)! I'm in love with my new car and am in awe of the amazing customer service experience! no hageling, no hassling....This is what car buying should feel like!

Happy buyer 2014

8 de oct. de 2015

We loved working with Alex Kuhn at Mark Miller Subaru Midtown. He was so helpful, eager to help in any way yet put absolutely no pressure on us to buy. We needed another car after my husband totaled our 2001 Jeep by hitting a cement light pole abutment in a parking lot while securing his seat belt. We were going to buy a good used car only a few years old, but after looking on line and several dealerships, decided to buy a new 2016. We felt we got a great car for the money and Mark Miller offered us the best price. (We compared the price of the same car with other Subaru dealers.) We would recommend Mark Miller.

Vicki

6 de oct. de 2015

I got my 1st Subaru, a 2016 Forester. I love it! Bob Cleveland was so helpful & knowledgeable. I got the eye sight package he suggested, best advise ever! He found the color combination I wanted too & it all took place in one day! The entire staff there is so friendly & accommodating. I will definitely recommend this dealership to my friends & family.

eatme6969

5 de oct. de 2015

I needed a hard to find model and went through USAA's car buying service to purchase. I tried Phoenix, Las Vegas, Reno and Salt Lake City areas as I am in an outlying area. The only dealership that was really on the ball was Mark Miller Subaru. As this was an internet sale, the other dealers either never responded or just to say they did not have the model I needed. Curtis, Alex and Carlos kept in communication and were able to check incoming stock for the model I needed. Carlos picked me up at the airport when I was able to come into town to pick up the vehicle after it arrived. The buying process went quick and Carlos was very thorough familiarizing me with the new vehicle. Simple and painless process, and they went the extra mile that other dealers did not. I would heartily recommend them for your Subaru purchase.

Jeanne Z

3 de oct. de 2015

I am so pleased! I drove my last car 14 years and I expect, (God willing) to be able to drive this vehicle about the same. Well let's see, that willmake me 94 years old. I wonder if Wyoming will still let me drive at that age. Curtis and Carlos were very helpful and took care of all myquestions and anxiety. I will certainly recommend this dealership.

porterjenkins

24 de sep. de 2015

Alex, Carlos, and Curtis were all extremely helpful. Their 'price promise' approach removed everything that we were dreading about car buying. We would certainly recommend them to our friends/family.

someguy

21 de sep. de 2015

I was braced for the typical car buying experience and was met with the exact opposite - no pressure, friendly staff, and I could shop at my pace. Alex in particular was great to deal with and helpful beyond all expectations. I'll be recommending everyone I know to go here to buy their next car. I can't say enough about what a great experience it was buying my Subaru from this dealership.

jcendres

8 de sep. de 2015

I came originally to test drive different models. Bob Cleveland answered all my questions and accompanied me on test drives. After returning 10 days later from vacation, I contacted him again and the car I was interested in was still available. The whole process was very easy. I am very happy with my purchase and pleased with the price I got for my trade in.

saspeckman

3 de sep. de 2015

We met Bob Cleveland outside of the dealership for the first time when we came to test drive an Outback. From that point on, our experience was wonderful - laid back, no pressure, very informative. We drove off the lot that day with the model and color we wanted and have been loving our new 2016 Outback. Thanks, Bob!

classlessUTE

30 de ago. de 2015

The standard has been set for any future car purchases I make. However, I think Mark Miller Subaru has successfully made me a life-time customer. Mark Patterson was more than honest and friendly, but also very informative in all aspects. Thanks for the new car and perfect experience.

Gfamily15

18 de ago. de 2015

I recommend Midtown Mark Miller Subaru. Not impressed with Subaru South Towne at all. Horrible service there. Midtown has always gone over and beyond. They know what they are doing in Midtown.

V123

15 de ago. de 2015

Mark Patterson did an excellent job and Peter Kuhn was also great in explaining all the finance details. Chase also helped out in the process.

Stacy_0620

13 de ago. de 2015

From an out of town purchaser experience, IT WAS EXCELLENT! Everyone I spoke to was amazing. I love my new Subaru Forester and this establishment!!!!!!

Stisoto

11 de ago. de 2015

My first new car buying experience was great! All of the staff was helpful and courteous and really made it all about the customer. I got the package I wanted with a set price before I even walked in. Having worked in a dealership myself for a couple years they really impressed me on how they treated customers and explained the entire process. Well done!

thanlon

8 de ago. de 2015

My cross trek works great! The service was quick and easy, and the agent was very accessible and helpful. Would easily recommend to anyone who wants a new Subaru, or new car!

My car "Antoinette"

4 de ago. de 2015

Having not purchased a new car for over 30 years (usually buy used cars) I was pleasantly surprised by the experience. Curtis Holt was incredibly warm, helpful and mindful of what I was looking for. He explained everything about the car, going through the guide page by page, then when we were actually in the car he made sense of it by showing me each item and how it worked. There was no hassling over my using Granite Credit Union, and I went in pre-qualified. I got everything I wanted in a new car. I have been enjoying driving it and I love the way it looks! Thank you and here's a big HUG for you Curtis! You the man!

Wmh

4 de ago. de 2015

I went in prequalified, and not having had a car for three years could have been talked into anything. Curtis kept me focused on what I liked, I wanted and what I needed. In the end, just because my credit union would give me more, I got a car that had what I really cared about (I don't even like moon roofs) and my payment is comfortable. I dont think I can ever say that about any other car I have purchased since my '79 Mustang.

Casey01

2 de ago. de 2015

I drove to the dealership, knowing exactly what type of car that I wanted. However, I didn't know what I could afford. Shane did a great job getting me interested in different cars in case I was unable to be financed for the WRX that I wanted, which is a good thing. I ended up being unable to get financed for the WRX that I originally wanted, however Shane mentioned to me that they had another WRX at the other location that was within my price range. We discussed it, and had somebody drive the car to our location. One look, and I was in love with it. I highly recommend this dealership to all of my family and friends, and will definitely return in a few years for yet another "upgrade".

jerry

21 de jul. de 2015

Everyone at the dealership was friendly and helpful. Doug Murdock is a very good salesman, applying no pressure, and great at answering questions. Josh was extremely helpful. Doug answered all my questions when we bought the vehicle, but I recommend having Josh come out to your home after you've had a few days to use the vehicle so he can reinforce what Doug said and go in to a little more depth. Doug encouraged me to pick his brain. I did.

joyful1

15 de jul. de 2015

I set out to buy my 3rd Subaru from my local dealership until they asked me to COME BACK LATER WITH MY HUSBAND. After trolling the internet for other nearby dealerships, I got a call from Carlos at Mark Miller Subaru. I told him the same criteria I was looking for in a car that I gave the other dealership, specifically leather interior to manage my dog's shedding and Eyesight technology. To my surprise, he suggested I bring my dog to my test drive! Carlos was thorough in explaining all the features of the new Outback and went out of his way to mention a discount we were eligible to receive because my husband is a ski patroller. We traded in my 2003 Outback w/ 130k mi and purchased a car that day in cash. A week later, Josh came to our home (an hour away) to review all the technology and pair our garage doors with the HomeLink system. He even noticed a bolt missing from my garage door & repaired it on the spot sparing me from a potentially tragic event. Other dealership features that were noticed and appreciated include the cafe, their eco-mindedness, their Great Dane mascot, & their community involvement. Thanks Mark Miller Subaru!

mattpmerrill

13 de jul. de 2015

Everyone I dealt with made the entire experience effortless and awesome. When I was just curious, they never pressured me. They offered all the information I needed to make a decision on my own time. When my mind was made up, they gave me a great price and made the whole process as easy as buying lunch. I would buy from these guys again.

Ace

6 de jul. de 2015

Love my new Crosstrek!!!! Everyone at Mark Miller Subaru were wonderful to work with. I'm very happy with the experience I had while doing busness with them.

E&KFillmore

30 de jun. de 2015

We have had many experiences with car salesmen in the past and most of them are not good ones. The experience of buying a car at Mark Miller Subaru was unlike any other we've had. They don't use pressure tactics at all. We were treated like actual human beings rather than dollar signs. Mark Miller Subaru is a stark contrast from every other dealership we visited while searching for our car. The entire process was quick and easy. We love our new Crosstrek. The salesman actually took the time to sit in the car with us and went through every detail of the navigation, instruments, and stereo. This type of service does not exist at other dealerships. I would recommend them to anyone.

oxy

22 de jun. de 2015

Just got my new Subaru Forester 2015 at Mark Miller Subaru Dealership. Very happy with my car and great painless experience while doing a paperwork. The team is very professional and friendly, special thank you to Alex Kuhn, the sales representative, absolutely amazing!

Sue Sorenson

22 de jun. de 2015

Over the years I have purchased many cars, and never have I ever been treated as great as I was treated by Mark Miller Subaru Dealership. The experence began with the Salesman, Doug Murdock, who was totally amazing. He answered every question and spent alot of time with me reviewing the pricing and reviewing the car. Doug treated me like he would have treated his own mom, I am sure of it. He was awesome. Peter, in Finance was equally awesome, he was kind, informative and extremely patient. All the way to the service department that put the clear coat on the car inside and out, the same day! In fact, I have told everyone to go there before they go to any other dealership. I will never buy a car from anyone else. A huge thank you to Doug Murdock for sticking right with me through the entire process!!

Soobaroo

20 de jun. de 2015

The team at Mark Miller is professional and courteous. Bob kept things flowing and painless. The cafe in the waiting room is a nice plus.

Soccerloco

15 de jun. de 2015

Live in N Nevada found car we were looking for. Whole deal done including price for tradeGot to dealership after 560 mile drive met by Carlos excellent sales person very knowledgeable no pressure and professional. Peter in F and i great guy again no pressureCurtis who put deal together never met personally great job seamless transaction. Refreshing Carlos, Curtis and Peter thanks!!

RPW

6 de jun. de 2015

I would recommend Mark Miller Subaru and of course Carlos Rios as your personal sales representative as well. They have the best prices in town and will take care of you after your purchase as well.

Y0tamat0y

28 de may. de 2015

Alex made it so pleasant to lease my car. He was helpful and made the whole process very simple! I had asked for some numbers on a 2015 Legacy, and he emailed them right away the night before I came in. There was no guesswork or haggling. I would recommend Mark Miller to everyone.

Rubeetoos77

23 de may. de 2015

I liked the inventory they had available and found their website very easy to use and navigate. Going in to test drive was a nice easy no hassle experience, and although we didn't find what we were looking for on our initial visit, I was pleased that we weren't bombarded by follow up phone calls or emails afterwards. After researching more cars on their website, we found a car that worked for us, test drive and took it home. Jorge is a great personable salesman and was very attentive to our young son's comfort and needs as it can be a lengthy process getting a new car. They have onsite cafe that offers drinks and food (not just snacks) and a play room for kids. I'm thoroughly pleased with our experience at Mark Miller and look forward to purchasing another car from them in the future.

ANTONIO ALARCON

14 de may. de 2015

This is by far the best experience I have had buying a Car. Curtis Holt is a very professional, efficient,kind and honest salesman. He and his team made everything very easy for us. They truly exceed our expectations. They are always willing to help you with all the questions you have and the place is just outstanding. We will not do our car service anywhere else. PD. They also gave us the best quote for our old car by far!

mdcatten

23 de abr. de 2015

The necessity to buy a new car can be overwhelming because of the time involved in the burden of making the right choice. We were so glad that Mark Miller Subaru made the experience so stress-free... No haggling, no pressure, in a flexible, customer centered environment. Thanks so much We feel really good about our car purchase.

wryanx

22 de abr. de 2015

I couldn't have had a better experience. I began by simply marking my interest in a specific model and I was contacted within 5 minutes by Carlos. From the beginning he was attentive to what I was after and stayed focused with me. He didn't try to push other models, or other colors on me. He made sure he understood what features I would or wouldn't do without. I stated up front the minimum I would need for my trade in to make it worth it to me and not only assured me that he could beat that price, he followed through rather than trying to low ball me after we were sitting down to settle things (which is what I dealt with at Southetowne VW twice). From that point on Carlos was great about answering questions and checking in on how I was doing. I never felt he was doing it as part of his job, rather he seemed genuinely invested in my being happy with my purchase. During the process Carlos had a day off, and made sure that Louis was up to date on my situation. I felt completely taken care of. There was no sense of competition over a commission, or lack of interest from Louis because I was "Carlos' customer". Louis helped me track down a specific vehicle at another lot to take a deposit for holding and the next day I was back under Carlos' care, no hassle, no mistakes.

kathyb

20 de abr. de 2015

Carlos Rios is the best, very kind and personable salesman. He is not pushy at all and he is a big fan of Subaru brand and knows everything about their cars. Thanks!

ehootch

9 de abr. de 2015

Mark Miller Subaru is awesome. I bought my car from them 2 years ago and I LOVE the outback. But I am writing today to compliment the SERVICE department for being incredibly friendly and easy to work with. In and out. Quick. My car runs beautifully and when something needs to be replaced (headlight, filter) they always tell me about it and give me options before the work is done. And the price of these items always amazes me because it seems so inexpensive! (A light for like $4! Nice! I think it was $12 down the street).When I was waiting for the oil change I got free coffee and sat in the cafe and surfed the web.Just wanted to say... a very pleasant experience. And thank you.

Ibostrom

8 de abr. de 2015

During the buying process of my new Subaru Impreza Sport, I was beyond impressed with the comprehensive service I received from each team member involved. From Mark Patterson, the salesman who ensured I received the best deal and was thorough and friendly. To Lance Carmichael, the floor manager that gave us an extra boost of confidence that Mark Miller Subaru was the right place to go, offering support at every turn. Next, Rodney in finance was a pleasure to work with as well as he worked hard to make sure the sale was seamless. Overall, Mark Miller Subaru not only offers the best selection of Subarus, but also, the winning team that created the ultimate car buying experience. Thank you for the service and thank you for the opportunity to work with such a great company.

Klmh

30 de mar. de 2015

Just bought my 4th Subaru from Carlos Rios at Mark Miller Subaru. He's the best. I won't buy from anyone else. I always get the best service.

Pete

20 de mar. de 2015

I have been wanting a WRX for a few years now, but just pulled the trigger on a 2015. What a thrill to drive, and man does it set you in your seat. Mark Miller was great to deal with in 2011 when we bought my wife an Outback, and I had the same luck the second time around. Alex Kuhn was great to deal with, and kept me in the loop on exactly where I was at in the process. Car had to come up from Vegas, and had a glitch in the delivery, but the team at Midtown pulled an all nighter and had my car ready the next afternoon. I recommend the team at both South-town and Mid-town for their dedication, and drive to deliver great customer service. PB Layton

Pat Terry

14 de mar. de 2015

The friendly and helpful staff was easy to work with, and I got a good deal on a great ride. The service department was excellent, and I'm glad they will be taking such good care of my Subaru.

L&S

12 de mar. de 2015

We had not purchased a new car in 14 years, mainly because of the hassle negotiating price and the hard sales pitch! We stopped into Mark Miller Subaru to simply look at a new vehicle. Steve Page talked to us, explained the car buying process, no hassle, upfront on the price, no negotiating back and forth, very transparent. We came back the next day and purchased a 2015 Crostrek. Steve was wonderful to work with and answered all of our questions. We left the dealership very happy and comfortable with our new purchase.We would recommend Steve, and the dealership to anyone considering making a car purchase.

Jeff

26 de feb. de 2015

After 22 years driving a great Toyota truck, I needed a new vehicle. I still need 4WD and some decent ground clearance, but these days I'm off-road a lot less than I used to be. I thought it would be a RAV4, but after driving 2011-14 models with 4- and 6-cyl configs., I was bored. Three different friends suggested Subaru because they love theirs. Comparing prices and used inventory for Wasatch Front Sub dealerships, I went to Mark Miller Subaru. I was thinking maybe Forester, but the Outback so was fun to drive and has the same clearance and engine. Doug Murdock and Jon Phizacklea both worked with me patiently to find a late-model, low-mile OB. The 2.5i 4-cyl with the CVT is surprisingly quick, and meets the Parley's Canyon test (reaching the top without a struggle). I appreciated their low-key approach to sales, which to me says they know the vehicles can sell themselves. If they got tired of seeing me there all the time while I tested a bunch of cars over a few days, they didn't show it. I ended up with a 2014 OB Premium 2.5i at a good price. OK, fine, but what about the morning after? Early the next week I was back to address some very minor body work, which was part of the deal. Doug had the day off, but Jon set me up with the service department, which seemed happy to do the work right away and even did a little extra. Happy with my choices all the way around.

John in Jackson, WY

11 de feb. de 2015

My wife and I arranged essentially all details of our purchase of a new 2015 Subaru Forester (Limited) via Consumer Reports & the Internet, finalizing the agreement then via phone. We worked with Curtis Holt who was responsive, open, & accessible throughout the process, and then very helpful in completing the actual physical process when we travelled to SLC (from Jackson, WY) to consummate the sale. He took considerable time to walk us through: necessary paperwork, the manuals that accompany & explain the vehicle's use, and then actually sitting in and exploring the many & multiple functions of the car, especially the electronics.We also spent a fair bit of time with Peter Kuhn, of the Finance Dept., who thoroughly explained the warranties we would be covered by and without pressure explained options for added warranty coverage available for purchase.We feel that we had a fair purchase price and left after ~4 hours at the dealership feeling comfortable and knowledgeable about the vehicle. We would recommend use of Mark Miller Subaru Midtown to family & friends.John, Jackson, WY

Alison

2 de feb. de 2015

Mark Patterson helped us buy our new Outback. We are tickled with the car, and Mark couldn't have been more helpful. He was responsive, understanding about our needs and tastes, and bent over backwards to help us find the car we wanted. He patiently allowed us to define our own priorities, so once we came to a decision about which car we wanted, we wanted him to be in on the deal. I'm excited to work with Evan (our concierge! I've never had one before!) to become more comfortable with the features of my new car, too. Great service, wonderful follow-up!

vasupete

31 de ene. de 2015

Worked with Alex a very knowledgable sales person. If he didn't know was willing to say so but would find the answer quickly. No pressure, and willing to go the extra mile to meet our needs. Evan was great too and also very knowledgable. Good experience.

hhoyt

12 de ene. de 2015

2nd purchase from you guys this year we were fortunate to have Curtis as our sales guy the entire team from sales to concierge to finance and walk thru did a great job

JulesSLC27

2 de ene. de 2015

My overall experience at Mark Miller Subaru was excellent. I felt comfortable from the time I walked in to the time I left. I never once felt pressured as I have in the past with other dealerships. Alex Kuhn assisted me and I have to say, he did a great job! I absolutely love my 2015 Subaru Legacy. Thanks, Alex!

Shawn S

2 de ene. de 2015

Steve was awesome to work with and went the extra mile to make sure I was happy and taken care of. He was professional and was not pushy at all. I will be back to Mark Miller Subaru again for sure.

bobjarvis

2 de ene. de 2015

I was called promptly by Alex when I set up my USAA certified price and Alex located the closest vehicle to the specs I had listed that would show up the car lot the soonest. He immediately figured the difference in price based on the certificate and we were off. I came down the next day to put down my deposit and Jorge was there to pick up for Alex since it was his day off. Jorge got all the paperwork together and finalized the details and boom, everything was set for when the car was scheduled to show up on the lot in 2 weeks. It was perfect because I had met with Jorge a few weeks before and he showed me the new 2015 Outback as we took one for a test drive. Jorge was very knowledgeable about how all the many functions on the car worked. He was calm and smooth as he showed me how they all worked. Right on time 2 weeks later Alex called to tell me that MY CAR had arrived and when I came in to pick up the car Alex was there to finish the deal. He left nothing undone and took the time to make sure everything was right. Then I had the pleasure of working with Alex's father, Peter Kuhn, and he performed masterfully when completing the contract, warranty and other paperwork. He really knows his craft well. Overall, I felt that I had made a good decision to go with Mark Miller Subaru and look forward to experiencing that same excellent service when I return for maintenance. Thank You!! Bob J

JamesMalone

30 de dic. de 2014

Thanks for the making the process go by at a good pace. Love my subaru xv crosstrek 2014. great cars!! thanks again steve for everything

Tran

28 de dic. de 2014

Alex is the best sales person I've ever dealt with! He was friendly, genuine, and most importantly NOT PUSHY! He helped me get my 2015 Impreza hatchback sport limited edition. The dealership didn't have that model yet but Alex was great and kept me updated on their inventory. When I got my car today, Alex sat in my carewith me and took the time to go over all the features my car had to offer. If you're thinking of getting a Subaru go see Alex! He is a model for what every car salesman should be- not sleazy, pushy, and impatient to make the next sale. However, I was not impressed with Jerry the Finance Manager. He was pushy, aggressive, and it was off putting. He tried to really sell me the extended warranty and GAP insurance. I did research and consumer reports showed that the extended warranty wasn't always worth it- so I opted not to buy it. He was really offensive and had the audacity to say that it didn't seem like I was comprehending what he was saying! Jerk- I understand perfectly...I just did not want to spend my hard earned money on something I deemed unnecessary.Other than Jerry, the dealership was great. Because of Alex and only Alex did I give this dealership a high rating.

Misskitty

24 de dic. de 2014

I just purchased my second car from Mark Miller Subaru. It was an extremely pleasant and streamlined process. Bob was perfect - no pressure and very sensitive to my needs and priorities. I love my new car!

chrissyborges

21 de dic. de 2014

Alex made sure I had everything I needed and understood how everything in the vehicle worked. Everyone was really friendly and not pushy at all. The receptionist at the front desk was amazing and sweet she held my 6 month old and entertained her while we looked at one of the vehicles on the show room floor. She also gave both my sob and daughter little stuffed animals. (I didn't catch her name) I will highly recommend this dealership to all my family and friends.

jsuth

19 de dic. de 2014

I just bought my second car from MMS. I got lucky finding Steve the first time so there was no question I would use him as my salesman again for my second car. As a whole the dealership is great to work with. I have also serviced cars there for over 11 years and have always found Nate to be super! Last year I needed a few things and he spent 30 min personally helping me and answering questions.

himynameisgreg

23 de nov. de 2014

I love MMS. I've bought two cars from them and the staff is always very helpful and easy to work with. Very highly recommended.

Zak Dymock

17 de nov. de 2014

We primarily worked with Jorge Reyes. He provided accurate data in a low pressure way! He did anything he could for us. We really appreciate all that he and the team at mark miller Subaru did for us. I have rarely been treated so well in any buying experiance. They treat you like family, the good kind.

Sksned

31 de oct. de 2014

Mark miller Subaru midtown is the only place I take my Subaru to get worked on. I always have a great experience- the staff is friendly and is always able to answer my questions. I would definitely recommend mark miller Subaru midtown to anyone with a Subaru.

MikeOlsen

13 de oct. de 2014

Lance was very helpful, courteous and thorough. I felt that he had my best interests at heart when going through the buying process. No pressure, no games - just honesty and concern. I couldn't be more pleased with the entire transaction from finding the car right through financing (which was also a great experience with Keith). I will definitely be calling Lance for any of my car buying needs in the future.

MGAMND

6 de oct. de 2014

I took my car in for it's service this last Friday to see how they compared to my normal service center and dealership that I bought my car from (Nate Wade Subaru). While NW does what is requested, they do just that, only what is requested. Being that I bought the car from them, I expected a little higher quality, such as my car being washed after service, or even vacuumed. This hadn't been done once since purchase. It is notable that I have bought new cars in the past from various other dealers (out of state), and never took it into the dealer to have it serviced, so this is a first for me.Mark Miller; however, did return my car washed and vacuumed, in addition to completing my service requests. This is what I look for in a dealership and service center- the extra mile. And yes, it may be higher priced service compared to chain service center's; however, I like having the security of knowing that my car's warranty is definitely valid and documented appropriately along with a worry free experience. I will definitely be returning here from now on.

Rideuforfun

29 de sep. de 2014

I bought my first Subaru her 4 years ago. I bring back for all the service it needs. People say I am spending more money that needed when I go to the Dealership. I trust these guys and really know they car about my car. They are always honest and have never tried to sell me something I really didn't need to have done or do for my car. I brought a friends Chevy in and new that they would be honest and do quality work. I also appreciate that remember me and we laugh and joke. Tony in the Quick Lube is not only an amazing mechanic but he always explains things so that I can understand without making me feel like I need to take notes and go read my owners manual. In a world of poor customer service he is the reason I and I am sure many others come back to Mark Miller.

Artisandental

28 de sep. de 2014

Very pleasant time buying our second Subaru.. Alex was great helping find he one we wanted, the wait was long but very worth it, thanks Alex.! When it come time for our next car you know we will be paying mark miller Subaru a visit!

ericamfreeman

27 de sep. de 2014

This was a great car buying experience. Steve was fantastic - very helpful and not pushy at all! Keith was a also great, very informative and worked with our schedules. Thanks so much for making our first Subaru purchase wonderful!

thedgreek

20 de sep. de 2014

I have never been more insulted after bringing my Subaru Legacy to this place for as long as I have had my vehicle. The sales process was fine no complaints there but after returning my vehicle over and over again for the same issue (THAT WAS NEVER FIXED) and was even laughed at that drew the line for me. I respectfully asked what is the cause and they really couldn't tell me why and my vehicle is even under warranty. Here is some advice for the entire service department when you talk about quality and respect of your service review your guidelines line about respecting the customer and finding the reasons of why my vehicle is not functioning properly instead of guessing and clearing out the check codes from my check engine light. In conclusion I went to Nate Wade Subaru and they fixed my problem in one day and never had to come back over and over. DON'T BRING YOUR CAR FOR SERVICE HERE.

stephanie.c.carlisle.5

16 de sep. de 2014

We went to Young Subaru in Riverdale and had a horrible experience. Went to Mark Miller, and what a difference. They are amazing! Customer for Life! They took the time to answer all of our questions, financed us immediately, and we were out of there in record time. Our salesman (Curtis) was polite and professional. Not pushy or condescending like the other dealership. Everyone was awesome. I raved about them on Facebook, and had a cheer of other happy customers reply. We will do all of our vehicle purchasing thru these guys.

mostar

8 de sep. de 2014

I'd like to compliment Steve Page and a whole team at Mark Miller Subaru-MidTown. We've been searching to buy a new car so we stopped at Subaru Midtown last Saturday, Sep 6th just to check what they have. Steve worked with us and we found something!! His great customer service skills made us feel welcomed and we walked away with a new Subaru Forester 2015. Thank you Steve!Pasha & Jelena

outbackamanda

18 de ago. de 2014

I hadn't been to Mark Miller Subaru in over 4 years... What a refreshing change! The people were professional yet friendly, the amenities for the guests were crazy! The waiting area was comfortable and they had the service done in the expected amount of time and for less than the estimate. Thanks!

puck4higgs

7 de ago. de 2014

Mark Miller used to be a Pontiac dealer and I like taking my Pontiacs there even though they are a Subaru dealer now. There is a mechanic there who knows his stuff when it comes to Pontiac issues and he has more than once saved my life with advice and technical help. I took our 2006 Grand Prix in because it was having some serious alarm problems. The Service Manager jumped right in to assist me and made sure that everything I had told them about the problem was attended to. Chris, the mechanic did his usual magic and cleaned up the issues like a champ. Between Kenny and Chris I could not be more impressed. In additionto the great service and nice price, they gave me free lunch when I dropped the car off. What a great reflection of the head guy Randy and his concern for doing the right thing. Friends for life!

vtwschwarz

27 de jul. de 2014

I went in to Mark Miller Subaru to look at a used legacy. Steve worked with me to try to find something to meet my needs/wants. I wasn't able to find anything used, but I fell in love with the 2015 Legacy and bought one. Steve was great to work with. He was patient with me, worked with me on price and answered all of my questions.

joeto

22 de jul. de 2014

I just purchased a 2014 Subaru Outback and it was a wonderful experience. I had been offered a price at another location and simply called up Mark Miller Subaru and asked if they had anything comparable. I worked with Steve Page and he went out of his way to find a great vehicle for me and was eager to work with me and ensure I found exactly what I wanted. He and his staff were personable, kind, easy to be around and exceptionally honest and straightforward. Would definitely purchase from them again.

msmorten

14 de jul. de 2014

We recently bought a car from Mark Miller Subaru and the experience was everything we could have hoped for. The team was knowledge, friendly and patient. They found the car that matched our exact needs for the right price. When we took the car home we found a few scratches on the tailgate from a loose license plate frame. Jeff and his crew really took care of us and made sure that the scratches got fixed. We feel great about our overall experience and would recommend Mark Miller Subaru Midtown to all of our friends and family.

aholdaway

11 de jul. de 2014

Curtis was amazing to work with and he didn't pressure us at all and really listened to our opinion. He was willing to work with what we wanted and needed. We highly recommend Mark Miller Subaru.

dorothylarson

27 de jun. de 2014

We bought a car from Mark Miller Subaru Midtown in April 2014. The people I worked with were very helpful, NOT pushy when I wanted weeks to think about it, and easy to deal with when making the purchase. I stopped by once to get my license plates and ask some questions about my navigation/stereo/bluetooth system. Josh not only installed the plates and answered my questions, but also washed and vacuumed the car. He made sure I had his contact information if I had any more quesitons. Today I texted him with a question about playing music & audiobooks that are on my phone on the car system, and since he couldn't figure it out over the phone, he DROVE TO MY HOME, sat in the car with me, and had it figured out in under 10 minutes. Who makes house calls, right? I am so happy to be working with this company, and can heartily recommend them to anyone wanting to purchase a Subaru!

billzbilt

24 de jun. de 2014

My wife has wanted a Subi for awhile now. We looked around and settled on Mark Miller Subaru Midtown. Bob in sales was very patient with all our questions. Jerry in finance did a fast job of the paperwork so I could catch my flight. Josh in accesories arranged to take care of my wife personally to install a purchased accessory to get her in and out the door quickly with her busy schedule.Great job and GREAT car. Love it.

RogerAB

18 de may. de 2014

We have been getting our Subaru serviced at Mark Miller Subaru the last several time because of the quick and thorough detail they offer. It's great stopping in and getting into a bay right away, it is so quick!

NERO IN UT

4 de may. de 2014

I took my car in because the driver side fear window would not roll down. I was told my window tint was the reason why it wouldn't work. Strangely, the other three work just fine and they have the same tint. I took the car to Nate Wade Subaru and they told me that there was an issue with the control button and they are replacing it now. The dishonesty is astounding. I can't believe that they were not willing to take the time to look at it and fix it correctly. It's under warranty so they would get paid either way. I will never take my car there again!

PeterKeiley

15 de abr. de 2014

I hate dealerships. But i was convinced that there is still a group of professionals who have a great business plan and execute it well. The entire experience was quick, professional and loaded with terrific customer service. No hassles, and great communication was what i received. Thank you for the pleasant experience.

robertmackay142

14 de mar. de 2014

My Overall experience was awesome. I bought a 2010 Subaru impreza. Kurt Moyer was the sales rep that assisted me with the purchase. My experience working with Kurt was great. Kurt was Professional and personable. I was already pre approved through my bank to purchase a vehicle. However due to the negative equity in my current vehicle I was going to need a larger loan. Kurt and the financing department at Mark Miller Subaru worked with me and my bank to help me get the approval I needed for the loan. Everything was hassle free and I was able to get a great interest rate by going through my bank. I gave them all my information up front and they did everything the could to work with me and my situation. I Commend them on there excellent customer service. Ask for Kurt Moyer if you have the opportunity.

Abailey43

7 de mar. de 2014

I came in to see if I could trade a kia that I had previously gotten here Todd was very helpful and made me feel like a friend and not just another customer.

subarutah

27 de feb. de 2014

Josh and Lance have gone above and beyond with their customer service. I have found them to be the most honest and direct car guys I have ever dealt with as well as highly attentive and detail-oriented. I would highly recommend this dealership. The service to my vehicle has been outstanding.

jwg56

14 de ene. de 2014

Kurt Moyer was great to work with in leasing a 2014 Subaru Forester Premium 6MT. When I first visited Mark Miller, I was I the process of selling another vehicle and not ready to buy yet. Knowing this, Kurt took the time to look at several options and answer all my questions. There was never any pressure to do a deal that day. Two weeks later after selling my other vehicle, I now needed a car as soon as possible. Unfortunately the model I was waiting for wasn't going to be available for several more days. I really did not want to pay for a rental car until the new car arrived. Kurt made arrangements to have the same model and color Forester transferred from another dealer. Once the car arrived he took the time to go over the owner's manual, demonstrate the car's controls, pair my cell phone with the car's blue tooth and answer any and all questions I had. I also appreciated Carlos helping answer my questions one day during this process on Kurt's day off. I always had the feeling the Mark Miller team was working to deliver what I needed rather than just trying to make a sale. And they did all this in a friendly way with no pressure or hype. I wish all sales people I deal with were this professional. By the way, I love the Forester.

SuzetteA

14 de ene. de 2014

After 22 years of driving my Honda Accord, it was time for a new purchase. I spent over six months researching, comparing, and driving small SUV models, visited a handful of dealerships, and came back to Subaru Midtown for my purchase. I sat down with Kurt Moyer and through his expertise, honesty, and no pressure professionalism, I purchased a 2014 Jasmine Green Forester. I ended up placing my new order on reserve as it had to come by ship from Japan. The wait was worth it! I couldn't be more thrilled and happy with my new Forester. Thanks to Kurt, the purchasing process was easy and very personable. Without any reservations, I would say work with Kurt and buy from Subaru Midtown.

williams3r

26 de nov. de 2013

Mark Miller Midtown is just simply the best!Everything promised was delivered.Kurt delivered my XV crosstrek to Vegas for me for free and Kurt got a weekend vacation out of the deal.I have met with just about everybody that works at Mark Miller even Jeff Miller came out to thank me.Thanks for a great deal Kurt.Robert W.

bbennion94

14 de oct. de 2013

This was my first experience with the service department. Within moments of me pulling up, my car was already pulled in and they were looking at it. Very quick easy experience. Will come again!

fredstaff

11 de oct. de 2013

Lance, Carlose and the boyz are friendly enough. Lance got us a great price for our new car. However the value of our trade in was off by 1200$! So that said perhaps the price for the new car was not so good. So yes I would go back but we now have serious trust issues.

spruce777

12 de sep. de 2013

Kurt was very patient with us and our toddler - he showed us several cars and adapted to our shifting views and considerations. There was no pressure. Simply put - he will help you weigh the decision even-handedly even if it takes a while to get there. Also, Keith in Finances took the time to explain and reexplain, exercising great empathy as a parent of a toddler himself. Many thanks!

MartyFunkhouser

4 de ago. de 2013

This was an experience that I completely did not expect given the recommendations from others about Mark Miller Subaru of SLC's sales team.I'll summarize: I am a student starting my PhD at Univ. of Utah and needed a 2013 Subaru Imprezza with a specific package. I had a large down payment ready and all of my research completed ahead of time. I contacted internet manager Kurt Moyer with my wants and needs. They were explained to Mr.Moyer in plain English and I followed up several times to make sure my appointment and vehicle were set up so that I could come down, sign the paperwork, and leave with my new Subaru. The agreement was made to have my specific vehicle ready for pickup. I did not want any run-around nor did I need the hassle that frequently comes with the buying process hence I had everything ready to rock and roll.Or so I thought...I came in ready to meet with Kurt who had my deal structure. Immediately I was passed off to Carlos Rios who had no idea about what I had discussed with Kurt already. There was confusion and a bit of back and forth that I wanted to completely avoid. Mr.Rios was nice and accommodating, but my business was meant to be handled by Kurt, not someone else who was completely oblivious to the deal structure. They even had the wrong vehicle there waiting for me which was not the one I had requested be held. It was a disorganized mess. Then, there was then a bit of a discrepancy with my large down payment. It become rather evident that Mark Miller Subaru wanted me to put less of a down payment. Why? It's all about making more money. However, they were able to FINALLY approve me with the large down payment. Gee, I wonder why that changed. Additionally, Kurt only came out once to say hi to me. What in the name of all that is holy was the purpose of making an APPOINTMENT when it was executed in such a poor manner?My finance associate was Jerry Johnson who was very easy going and seemingly straight forward which I appreciated. He respected what I wanted and didn't want. No complaints there. Carlos hooked me up with all-weather floor mats at employee cost which I thought was really cool of him.So there it is. Mark Miller Subaru of Salt Lake City gave me an OK experience. I'm a little skeptical of returning to them for service or if they'll try to pull a fast one on me with my warranty. I'd strongly suggest they stick to their promises and treat customers in a more professional manner. Some of us know a thing or two.

whiteyf

9 de jul. de 2013

Experiecnce with Chase was very good in buying my new WRX. He was helpful and informative and kept in contact with me without being overbearing or annyoning. He was eager to help me through the process of finding and eventually ordering my car because we couldn't find one anywhere near the area. The new car VIP program is great too with 2 years of free scheduled maintence included and a bunch of other perks.

TylerSorensen

4 de jul. de 2013

Very friendly service when shopping for my car. I decided I liked one that had not been through the shop yet. They assured me they would give it a complete inspection and fix anything wrong with it. When I got the maintenance report back it mentioned leaking head gaskets that were not fixed. I talked to both the sales man and a service tech who assured me that this was normal and would not be a problem in the foreseeable future. 4000 miles (2 months) later my car started driving funny, so I took it into another dealership (I was out of state) who informed me that 1. The transmission had not had regular maintenance and 2. The leaking head gaskets were a severe problem. The bill was over $2000. Luckily I had bought an extended warranty that covered $1500 of it. The repair shop assured me that these problems would have been visible when I had bought the car. tl;dr Mark Miller lied to my face when asked about a $1500 problem with the car I bought.

arunima

17 de jun. de 2013

We bought Subaru Forester 2011 which came with so many problems most of which was fixed by this dealer. They offered us buying back our Forester 2011 and giving us Forester 2014 with the price that was in 2011. We thought that was a good deal so, we exchanged with 2014 limited Forester. So far, we like the color, smoothness and some upgrades in our new Forester. We had to wait almost a month but it feels like buying a great car. The sales & service people are nice and have been very helpful

yababear1

2 de may. de 2013

My family desperately needed to replace our 13 year old SUV. I worked with Lance in Lewis in the sales department to find a car that fit our families lifestyle and budget. They allowed us to test drive a used Tribeca, two used Outbacks, and then finally the car we fell in love with, a Volvo V50 T5 Wagon. We are Subaru owners, so we expected to be purchasing another Subaru, but it just so happened the Volvo was an exceptional deal and really fun to drive. Lance and Lewis teamed up and were available to answer our questions from 9:45am to 10:30pm on their cell phones. They went way above and beyond to get us a deal on the car, and the best deal possible on the financing. This all took some time, and a lot of work. We were always treated with respect, despite having credit issues. This is the third car we have purchased from Mark Miller Subaru Midtown and I would never want to deal with any other car sales people. We have purchased from Josh, Doug, and now Lewis and Lance. Everyone has been a dream to deal with. Kenny in service currently has my 2011 Outback, as it's having some very tricky issue to diagnose, and he has given me a complimentary 2013 Legacy rental until he figures out the exact problem on my car. I feel like they really care about their customers in sales, and service, and understand how frustrating all sorts of car issues can be, from mechanical problems, to the need for a new car. All around I give everyone at the dealership an A+!

pittsburgh87

14 de abr. de 2013

I was in to purchase a new company car. The owner of our company and myself were greated by Lanc who listensd to what we were after and showed us our options. We purchased a vehicle and ran into a few issues with the car. I made one phone call and with in ten minutes I recieved a call back from Lance with all the problems taken care of. We were in and out within fifteen minutes very happy with the outcome of our situation. we would recomend this dealer to everyone and ask for Lance.

rforgie

5 de abr. de 2013

After many disappointing experiences with several other local car dealerships, it was a pleasure to discover Mark Miller Subaru and, in particular, sales associate Steve Page. We were impressed that we were not "set upon" by aggressive sales people as we drove into their lot. On the contrary, we were greeted warmly and allowed to browse their selection at our own pace. The staff was ready to answer any questions we had. Steve arranged for test drives of two models we had in mind. He listened carefully to what we were looking for and searched the region to find exactly what we wanted. Throughout the entire process, Steve was extremely helpful and pleasant to work with. He really did make the new car buying experience a pleasant one. We would not hesitate to purchase another car from Steve or recommend him to friends or family.We are very much enjoying our new 2013 Outback.

tturbo18

4 de abr. de 2013

Called to have a fuel line recall performed on my 2002 wrx I talked with Kenny who was the rudest service advisor that I have ever talked to! He acted like he could care less about my leaking fuel line problem and that I would have to pay up to $600 in additional repairs to have the recall done, I should have not been liable for any other costs as this was a Subaru recall and if they would have used the correct parts to start off this recall would not have been needed. I asked to talk with the service manager and he was equally as rude! I ended up calling Nate Wade Subaru and there was no mention of any other costs I scheduled with them and had the problem fixed at NO COST to me... I am not sure what Mark Miller Subaru was trying to pull but I would not recommend them to anyone

Hater904

27 de mar. de 2013

Worst experience ever. Do not shop for a car here, they will sell it to another person while you are waiting, even if you've already made a deal.

xxeb

10 de feb. de 2013

We were looking for a Subaru Forester, because our previous vehicle had been totaled out by the insurance company. I had done a lot of research on what I wanted and had settled on a Forester. I was looking to buy private because of the extra expense at a dealer. However, when I found a 2010 at Mark Miller Subaru I thought it might work out. We went in and met with Jon -- he was awesome! He actually asked us if he could "win our business today". He was professional, knowledgeable and very pleasant to work with! He didn't bat an eye when I gave him my offer for the car. Then we got handed off to Jerry to go over the financing -- it was the same experience! We are VERY happy with the professional, no-hassle service we received at Mark Miller Subaru. We plan on doing all maintenance right at the dealership!

NathanW

31 de ene. de 2013

If someone feels compelled to leave a review for a car salesman, you KNOW they had a positive experience.Our first experience with Lance was in the summer of 2010. My wife was looking for the perfect used Subaru - a few years old, very low mileage, some manufacturer warranty left, and great condition. We had been passively looking for cars for a few weeks, and while we were driving on at this dealership with Lance in the car with us, he got a phone call from another salesman he had spoken to about what we wanted. That salesman had just taken a trade-in that fit our criteria perfectly. We drove back to the dealership and we took the car (just in off a trade, so not even cleaned yet) for a test drive. We loved it, bought it, and they cleaned it / fixed it up for us so we could pick it up later in the week. Lance even took a checklist of things we wanted to have done to it (for example, we wanted him to replace the cigarette lighter covers in the interior and fix a squeaky back seat).Now it's winter 2013, and my old Honda Civic was nearly killing me in the snow every day. We went back to Lance and told him I was looking for a slightly used Forester or Outback. He lined up four sets of keys for us to drive. One by one, we drove all the Subarus he had lined up that fit my criteria. When he was out of keys, he just asked, "So, what do you think?" No high-pressure pitch, no pressure, he just listened to me. I ended up getting a 2012 Forester at considerably less than the blue book value, and again Lance asked if he could do anything to make me even happier. I told him to tint the windows for me, and my new Forester is having the windows tinted right now as I type this - for free.We're young and newly married, and we'll probably go visit Lance anytime we or anyone we know needs a car. It was that good of an experience.

Jefpike

24 de ene. de 2013

Very pushy financing dept.. Refused to run the numbers when we mentioned we were shopping around.. Finally we lied n said we wouldn't shop around they ran the numbers... The price was right but we wern't done looking so we told them we had to run home and get my trade in and stopped by Murdock Hyundai and need up buying from them.. Murdock was friendly n helpful n not at all pushy n did tons of work to get us a better rate n a warrantee that mark miller didn't even offer

skiermom2

8 de ene. de 2013

I shopped around at several dealerships and had the best experience with Mark Miller. The staff answered many questions via email (as I do not live very close to a dealer I internet shopped a lot.I drove 3 1/2 hours to go to Mark Miller Because of the email correspondence. The staff was very friendly & helpful when I arrived. Also Kurt was very patient with my questions (I had an unpleasant experience last time I purchased from a Dealer, so I really asked a lot of questions. They did not try to sell me more than I wanted. I felt that they are concerned with good customer relations & not just out for the profit by making a customer happy that customer will return & refer others, So that they will, in the long run, make more profit by keeping customers. Kurt was very thorough with going through all the paperwork, as was the finance person. They were able to price match a lower quote from another dealer. As a nice perk, they offered complimentary food & beverages, (not junk food) which was great after the drive & since I was there for 4 hours total to complete everything needed.

sdallon

8 de ene. de 2013

I did a lot of research online and scheduled a test drive through the internet tool. Mark Miller's internet team reached back and confirmed. I appreciated the professionalism. I fell in love with my new 2013 Outback on my test drive. At the conclusion, I was really pleased that there was no pressure to buy right away. I was able to comfortably consider my information and made a decision the next day. I contacted Lee and set-up another appointment to make my purchase. On of the easiest and most comfortable car purchases that I have made. Thanks

MarleyWright

5 de ene. de 2013

I got picked up from Park City and got a ride down to the dealership, Lee was very helpful and honest. They were thorough when showing me my car, and laid everything out simply so it was very easy to retain and understand. I will definitely go back! Thank you!

gsorenson937

30 de dic. de 2012

I purchased a 2013 Outback last week and had a great experience at Mark Miller! My last car (which I have now given to a family member) was a 2001 Outback purchased at Mark Miller by my mother. I started my research online and actually test drove some 2012 and 2013 Outbacks at another dealership. In the end, I purchased from Mark Miller and did virtually everything online until I signed papers in person at the dealership and drove my new car out of the lot!It was painless, quick, and the service was great! I started with quick response by Kurt and then Lee took over. Lee is thorough and personable. One of the main reasons for picking Mark Miller over the other dealership was the 24 month maintenance agreement ( price on a new 2913 base model was the same, but they did not offer the maintenance agreement).I have already experienced the service department and know it is wonderful - I have dealt with Kenny Lee and he and the other service managers are great to work with. So, I also liked buying from Mark Miller because of past history.As for something to improve upon...it would have been a nice touch if the cargo shade had been included as a gesture of thanks for coming back to a Mark Miller when I had a choice. I paid the $150 for it - a thank you like that delights customers..In any event, kudos to this dealership!

danah22

27 de dic. de 2012

The dealership was so busy that we worked with two sale agents. The exchange between the agents was seamless. The only negative I experienced was the financial person was very pushy in selling the clear guard, extended warranty, and roadside service.

marian.decker

20 de dic. de 2012

I worked with both Kurt Moyer and Lee Morin in the internet sales department and they were great. They kept in contact with me via email and phone calls, but were never annoying or overly persistent. I appreciated that they did keep in touch. I never felt any pressure and really enjoyed picking out my new XV Crosstrek. I believe they gave me honest advice and dealt fairly with me. I feel like I can contact them any time for additional questions or concerns as I get used to my fabulous new car!

ninz85

17 de nov. de 2012

I HATE care shopping because I do not like the high pressure sales approach and it seems that is the way care salesman usually work. I had the best experience at Midtown. All the salesman there were so helpful. It told them I did not want to buy that day and they showed me what I wanted to see answered all questions and let me go without pressuring me. I went to several other dealerships that day trying to shop the price. Not only did they have the best price they were so friendly I ended up going back there to buy my car. My husband was equally as impressed and has referred friends to them. Very happy with our experience. Kurt Moyer and Lee Morin were really great.

yenicho

11 de nov. de 2012

I came into this dealership looking for the new 2013 Crosstrek and Impreza. I waited ten full minutes with another customer at the front desk before someone came over to ask if we needed help. This was middle of a Tuesday afternoon and not very busy. They told me that it would be weeks before the Crosstrek would be available to test drive. They had one on the lot but told me it was not available to drive - just sitting on the lot for "show". They also told me that no other dealerships had them. I later called Nate Wade and Mark Miller South Towne to find several Crosstreks in stock. I drove the Impreza without a sales person with me (they were truly determined to not take care of any customers that day). I liked the Impreza OK but preferred a bigger car - like the Crosstrek. I asked them to call me when one becomes available, and oddly enough, a different sales person told me that one would be available in couple of days at that dealership. At the end of the visit, I asked about the $25 Starbucks gift card they were giving away for coming in, and I was told that one would be mailed to me. It's been over a month, and I have not received the gift card. Needless to say, they never called me back to follow up with the new Crosstreks... I did get to test drive the Crosstrek at Nate Wade and had a fantastic experience from email to end of visit.

Michael Scott

31 de oct. de 2012

Great Experience. Great to work with, no pressure. Bought a used Subaru Outback, they went out of their way to make sure it was in perfect working order before we took delivery.

Woody Friedlander

5 de oct. de 2012

I have never visited a dealership for service where the customer service was this good. Every employee that was within 10 feet of me asked if there was anything they could help me with. The facility was as clean as the Univ. Medical Center. I will make it a point to have routine service done when in SLC at Mark Miller and it will be the first place I go for my new Subaru. I would rate them with Orvis the best in the land for customer service.

chuma.uzoh

31 de ago. de 2012

Excellent service staff took care of factory defect. Wonderful food service manager Jason Greer made service wait a breeze. Thanks Mr. Greer! Will denfinatley be back!

Subaru Fan

23 de jul. de 2012

I have been in the market for a used car for a long time I have had several bad experiences at many of the local dealerships. I found my internet sales person Chase was very helpful gave me all the information I wanted quickly and easily really listened to me and gave me exactly what I wanted I got the best car for the best money Excellent experience I recommend all of my friends and family to Mark Miller Subaru Midtown and my go to salesmen Chase Kunz

Mollymenzie

5 de jun. de 2012

The staff was very helpful, prompt, and professional. I never felt the urge to buy simply because of pushy, enthusiastic salesmanship. All of my questions, concerns, and random queries were answered and taken seriously. from the momens I spoke with each person on the sales team, I felt comfortable. If I had a choice, I'd always buy from mark miller midtown. Thanks for everything!!

Artistoke

19 de abr. de 2012

I hit a deer on the way to work with my old 2002 Camry, an incident that expedited my need for a new car. I went through TrueCar to look for a new 2012 Subaru Outback, selected my options and sent in my request. Within minutes, Kurt Moyer responded with the vehicle that met my specifications. Other dealers in the area responded in a much more generic fashion. Kurt sent a very thorough out-the-door breakdown on the price, processed my financing, and ordered additional options that I requested. In a couple of days, I took the 300 mile trip to pick up my car from Mark Miller Mid-town. Josh Gathercole showed me my new Suby, impeccably prepared, my additional requested options professionally installed. I have purchased a few new cars in my lifetime, and one request I usually get from the salesman is to give them outstanding reviews across the board to improve the dealerships standing. Josh told me just to be honest and note any problems that occurred because they would like to know what they can improve upon. I have been a lifelong Toyota customer, but after my purchasing experience with my daughters Legacy and my new Outback, Subaru and Mark Miller Mid-town have made the conversion to Subaru complete, and I now know where to buy one. Arthur MeunierLander, Wyoming

happy2basubaruxtowner

28 de mar. de 2012

What a wonderful buying experience I have just had! After my local Subaru dealer said they would have to order the car I wanted and it would take 6 to 8 weeks to come in, I began looking on the internet at Subaru dealers and stumbled upon Mark Miller in Salt Lake City.They had the very car I wanted coming in so I connected with their internet sales people.I have to admit, I was a little hesitant to buy a car online but I thought I would give it a try. Josh Gathercole was my contact. He emailed me back immediately with all the details I needed and without any hassle I bought a car-just like that!Josh has been wonderful at keeping me informed of everything I needed to know about the car. He responds quickly and thoroughly with answers. By the end of the transaction I wanted to adopt him as the son I never had ---that is how honest and sincere I believe he is.I now have my new car and it is everything I wanted. I highly recommend this dealership and its internet sales staff! Josh, thank you for making this a hassle free, fair transaction. You may have taught and old dog a new trick-buying cars on the internet at Mark Miller.

Rfahey

4 de mar. de 2012

I started the car buying process online, requesting quotes from several different dealerships. I got emails back from all of them, and ended up communicating mostly with Josh and Kurt from Internet Sales at Mark Miller Subaru. They were really prompt in responding to my emails, and offered great information. Ultimately, the ease of talking to someone at the dealership and having information readily available was what made me buy from them.The actual buying experience was awesome. I had to preorder my car, but when it arrived the purchasing process was simple and very personable. Overall, I'm thrilled with the vehicle and dealership as a whole.

dianebr

17 de feb. de 2012

I looked, test drove and bought a deep cherry pearl impreza! Steve was very pleasant and knowledgeable to work with. Answered all questions. My whole family has subarus.

RebeccaBatt

21 de ene. de 2012

I'd rather have a root canal on all my teeth than buy a car...seriously. I usually find the car buying process rather painful. But several months ago my mom purchased a car from Steve Page at Mark Miller Subaru. I was with her and I witnessed how easy and painless it was for her to buy a car there. Steve Page is a great salesman. He is honest and up-front about everything. He wasn't the pushy wheeler and dealer type of salesman. He was just nice and helpful. Anyway, a few months later when it was time for me to buy a new car it was a no brainer to buy a car from Steve Page. I like Subarus and think they are great cars that have good value, but I was especially enticed to buy a Subaru because I knew that there was a great dealership to buy from where I wouldn't be ripped off, lied to, or have to negotiate for hours over the price of the car. Anyway, I only dealt with Steve, his manager (can't remember his name) and the finance guy and they were all non-sleazy, non-pushy, and not your typical car salesman types. I can't speak for the rest of the guys at the dealership, but buying my car from Steve Page was a fantastic experience. And saying that any car buying experience was a fantastic one is saying a lot...it was the first positive car buying experience I've ever had. I highly recommend this dealership and especially recommend Steve Page. They'll treat you right.

serami30

20 de ene. de 2012

I just bought a used 2008 Subaru Impreza from Mark Miller Midtown and was very pleased. I started the process online and got quick responses from Josh Gathercole. The test drive and whole process was a blast and it was quick and easy. I had to return a couple of times because I had to pick up some things and I was greeted by either Josh or Kurt Moyer immediately which felt great. I love my new car and feel great knowing I can have all my questions answered with a quick email. Also as a single mom it was hard for me to find time to go to the new owners night and I got the ok to bring my teenagers along which was huge. Thanks so much guys I will definitely recommend y'all:-)

cmehner

19 de ene. de 2012

Jon was very helpful, patient and was able to help me find the right new subaru. He is very knoweldgeable about the new gadgets and upgrades on the car. He took time to show me how to use them. I did not feel pressured to buy a new car and there was no "haggling" over price or trade in. I appreciate not having my time wasted and I did not feel stressed. The paperwork and finacial arrangements were completed quickly and explained very well. I have told my friends, family and coworkers that Mark Miller Subaru is a great place to buy a car.

tapehoser

14 de dic. de 2011

Steve Page was a pleasure to work with. He knows a lot about the vehicles he sells and if he doesn't have an answer will get the answer in very short order. The price was the lowest in town and the warranty options were outstanding. What an excellent experience!

Ryanrose

21 de nov. de 2011

Every one was so nice at the dealership. I did not fell pushed or like i had to buy any thing. They where all really nice and work so hard to get me into my New 2012 Subaru Legacy, I love it!!! The whole time they explained every thng and really made sure i knew what they where talking about.I will totally be leacing my next car from them fo sure. until next time -Ryan

karintye

14 de nov. de 2011

I have never felt compelled to write a review for anyone until my experience with Mark Miller Subaru Midtown. I was in a bind and needed a car by the end of last weekend. Friday night I ended up staying at another dealership for 4.5 hours debating buying a Honda Accord but in the end the price was too high and I felt too pressured. That night, to avoid the salesmen, I went to every car dealer lot I could find after they closed to look at their inventory before Saturday when I wanted to make the most of my time. I found Mark Miller to have quite a few good options in my price range so I went there first thing in the morning. I worked with Lance Carmicheal and I test drove two used Imprezas. I was totally impressed with the easy, laid back attitude of not only Lance but everyone we spoke to, but I wasn't ready to make a decision yet. I made the mistake of going all over town looking at other cars. I had 3 breakdowns, got in a huge fight with my fiance and was ready to just take the bus everywhere from then on when I decided to go back to Mark Miller. I could not believe what a difference there was. There was NO pressure to buy anything, Lance just wanted to help me find something to meet my needs. He worked with the managers so I didn't have to try to negotiate. There was no need because he did all the work for me, without even asking!! I was so impressed with him that when I was down to two cars I was SO tempted to just ask him straight out which one he was paid more commission for and go with that one just so he would get more money from the sale (I didn't because I knew he was too nice to tell me the truth). In the end, I drove away with a car I never thought was be possible in my price range. I am BEYOND happy with everything from Lance to the car, to the service we received. I have already told everyone I know about Mark Miller and will continue to, so if anyone is ever in the market there is no question who to go to for the best service, best deal and best experience.

pslinger

5 de nov. de 2011

This is the third Subaru that I have bought from Mark Miller Subaru (midtown). To say that I have been happy with the dealership is obvious. I didn't just automatically return to Mark Miller to buy. They had to earn it all over again. This time, I was able to hook up with what is possibly the best salesman I have ever dealt with. I do a lot of research on my vehicles and know more than 99% of all the salesmen I meet. Josh is in the 1%, exceeding all the others. I figured that I would have to buy a car off the showroom floor and put up some options that I didn't want. Josh offered to special order exactly the car i wanted and then went ahead and ordered it without asking me to put anything down. The car came in from the factory in less than a month. Price was perfect. I think that Josh and I discussed price for all of about 3 seconds. In other words, his first offer was perfect with no haggling. I am extremely hard on salesmen and Josh's low key, no pressure approach was just what I needed. The combination of a great car, a great dealership, and the best salesman I have ever dealt with, made this a '10' on the rating system.Phil Eslinger

rmoserjr

3 de ago. de 2011

On 3 July I brount my Rendevous in because my "Service Engine Soon" light came on while we were on a trip. As is typical, the light went out the day I brought the car in. Nevertheless, the technicians found the problem, and Mr. McKeeth advised repairs would take about two hours. One hour !! later, he advised me my car ws ready and was being washed. This superb service is typical of the service we have had at Mark Miller, and is one of the main reasons we have bought five cars from this dealer. I know I can trust them when my wife brings a car in, as they have several times advised me I did not yet need an oil change when I brought a car in but told me to come back after the car had been driven another 1,000 miles! Tom, Randy (the supervisor) and the others are courteous, helpful, and concerned with giving us the best possible service.

williamrobert

1 de ago. de 2011

Having done a ton of homework, I knew exactly what I was willing to pay for a car I had in mind, so I called and spoke with Steve Page at Mark Miller Midtown Subaru in Salt Lake City. I knew that the offer I proposed would allow the dealer to make something on the car, and I would be getting a good deal, too. All I wanted was a yes or no answer and that's what I got. Thankfully, a yes. Some people don't care to do a lot of homework when buying a car, and they probably will pay somewhat more. That's fine for them. But, for me I want the best possible deal with the least amount of hassle. That's what I got. Thanks Steve.

newright

6 de jul. de 2011

i bought my 2006 LL Bean outback new in July 2006, having shopped and test driven in Miller's dealership in Boise , Idaho. Then Southtown Larry Miller got me the car we wanted and we bought a service program for 60,000 miles, which changes oil, rotated tires and troubleshooting. Luckily the car did well, the record is available to you. It was far to drive from my home, but only they could do the service. I'm not sure if I got my full money's worth. When it terminated, and I got the costly 64,000 checkup out there, I transferred to your location. The Mark Miller ownership then was at both locations. I have liked your closeness, and the drive through to service and on site conveniences of your location have been better for me. My only frustration has been 5-6 episodes on trips when "check engine" and cruise control disabling have occurred. I then get in, pay for diagnostics and then it needs oil and filter changes. It's too often and comes as complete surprise, and the car runs fine, but I can't cruise. I know there are many reasons for this,and I take pride in gaurdian maintainance protection. I love the car and your service, but this costly checkup, warning lite issue is too frequent, disruptive and puzzling, especially too soon after major maintainance. All in all, I love my car and your courtesy. N.E.Wright

ms1233

28 de jun. de 2011

There are two big Subaru dealers in Salt Lake, Mark Miller and Nate Wade. I went to Nate Wade first and received a terrible trade-in offer for my used Audi, was turned down for a loan due to my lack of credit history, and was generally treated like a nuisance the entire time I was at their dealership. I went to Mark Miller and had an extremely friendly customer service rep, Josh Gathercole, help me understand pricing, internet savings, and let me test drive the car I wanted whenever I was in the area. He got me an insanely good deal on my trade-in ($2000 more than Nate Wade had offered) as well. Their loan department worked with me and was able to get me a loan due to my high trade-in. Overall the experience was quick, efficient with e-mail, and stress free. I'll recommend Mark Miller every time.

armins1

13 de jun. de 2011

This is a great place to buy a great car. Friendly, co-operative and helpful employees made the shopping experience awesome. I want to continue getting all my services at this place.

jonbaty

8 de jun. de 2011

I always get my oil changed with Mark Miller. I bought my car there and their staff is always friendly. They even seem to remember who I am each time I come in. And you can't complain about a $15 lifetime of car oil change!

tom20conner

30 de may. de 2011

I did not end up buying a car from Lance but his professionalism and honesty was motivation enough to write this review. I was very close to a purchase but decided the deal was not right at the last minute and backed out. I had put a $500 deposit to hold the vehicle and Lance happily refunded my deposit the very next day. If I decide to buy a Subaru I would definitely try mark miller again and ask for Lance.

depdug

10 de may. de 2011

Working with these three people was a great experience, answered all our questions,and helped getting the best financing available. We would recommend this dealership to everyone with out any reservations. The selection was the best in the valley and we found exactly what we were looking and they were willing to help us find what we wanted.

grantnichelson

5 de may. de 2011

Jordan was extremely knowledgeable about the vehicles that he was selling and was able to answer all of my in depth questions. I am now a proud owner of a new 2011 STi. Keith also worked hard to get me the best interest rate. I would recommend them to a friend.

wsv583

2 de may. de 2011

This is the second Subaru I have bought at Mark Miller, my fourth Forester. It is such a pleasure working with Carla. She is so professional and just plain great to work with. I came back for my 2011, because your team is outstanding. I love your new dealership and really appreciate working with Kenny in the service department when I bring in my car.Thanks,Jo Elizondo

geoffboston

27 de abr. de 2011

Bought my last Subaru from them. I have been going there for years for service. Great service and I feel I can trust them. They do a job and Nate and Kenny are on top of everything. A nice thing, they will provide coupons at the counter. Chet sold me my Subaru and was great to work with. My next purchase, hopefully, the new 2012 will be in August.

forrester

19 de abr. de 2011

Josh and Carla of Mark Miller Subaru's online buyers service were excellent. My wife and I work very different schedules and value our mutual time off. Josh and Carla saved us considerable time by getting us information online and via e-mail. By the time we got to the dealership they already had cars lined up for us to look at, an assessor on site for our trade in, basic price estimates, and a list of available cars in the area. On our second visit, we had our transaction completed, the perfect car for us, and I made it to work on time. We couldn't have asked for more.

Cward422

18 de abr. de 2011

We bought our car here from Josh. We was easy to work with and receptive to our needs. We now get all our services done here. All the staff is very friendly and love it when we bring our dogs. We could find oil changes for less, but the service would be inferior.

Flyboy1649

13 de abr. de 2011

I have been a long time Subaru owner. I will only get "Veronica" serviced by professionals. I came in today thinking I would need to make an appt for an oil change. Nope I was wrong. Pulled up, they came out asked what I needed, walked me to the waiting room. Told me I can get a snack or drink while I waited. This new building is awesome! Great parts dept, great idea with the cafe, friendly people and VERY clean!Love Mark Miller!!!!Thanks guys!

qpinson

4 de abr. de 2011

I checked three dealerships before making our purchase of a new Outback. After telling Carla about the lowest price offered from the other two she made a counter that was suitable for me to stop my search. Once at the dealership, Josh took over to do one last showing of the car before purchase. We made a quick decision to purchase and he took the necessary time to cover all the pertinent information to help us with the operation of our new car. Josh and Carla were excellent to work with and Janet and I would easily refer any friends or family to them for a purchase.

Brdeitch

30 de mar. de 2011

Coming to this subaru service center is a pleasure. The staff is helpful and knowledgeable. I know they are doing the right thing for my car everytime. I only come to mark miller for my car needs. The waiting area is fantastic. I will come here for years to come!

flyingfinn

29 de mar. de 2011

Our almost new Legacy was serviced at Mark Miller Subaru Midtown today and it was a very pleasant experience. The service manager and technicians were knowledgeable, professional and courteous and our quick lube oil change was completed in even less time than promised. We have a complete trust on the service personnel to take care of any problem that might arise in the future.

Darren and Pam

29 de mar. de 2011

My husband and I have been dealing with Mark Miller Subaru Midtown since 2001, when I bought my first Subaru. They truly provide excellent customer service. It's not just Subaru quality that brings us back, but the people and service at this location. Without exception, everyone we have dealt with at Mark Miller Subaru Midtown has been helpful, polite, honest, and well-trained. Nate and Kenny are always friendly and knowledgeable. Overall, this dealership has been a great experience and we would highly recommend them.They also have a new fantastic waiting area! Plenty of space, free coffee, hot chocolate,soft drinks, and wifi, a playroom for the kids, and LCD TVs. We had lunch at their cafe (Really a cafe at a car dealership???). It was awesome with plenty of healthy choices.

fl2002

22 de mar. de 2011

This is my first time to visit Mark Miller Subaru's new facility site for a regular service. I ask for oil change and if any factory recommended service that my car need. The guy checks the computer and reviews my car's service history, telling me that only oil change is needed this time and a 15k maintenance is due for my next visit. Their customer waiting room is fabulous, complimentary coffee, hot chocolate and drinks, as well as free WiFi, kids activity room and LCD TVs are available. The price is reasonable, and my car is washed, stopped just outside the waiting room. Definitely I will continue to use their service.

LisaH

9 de mar. de 2011

Jon helped me locate a car that was just slightly above what I could afford, but he was so nice about it and the car was in such good condition, that I had to buy it...He did everything he could to get the car to a price I could afford. Jon helped me look for a car, going over everything that was in my price range until we found one that I was happy with.

pattypaulsen

8 de feb. de 2011

When I brought my mohter-in-law into the dealership, she was impressed with the honesty and integrity of our salesperson. In fact, she did not look elsewhere, and instead purchased her car that same day. In the time since the purchase, if she has needed anything, it is always handled with the utmost professionalism.

Jeannesue

8 de feb. de 2011

I can't say enough about Josh. I am from NY we just don't get the same attention that we rec'd from him. He was exceptional. All of our corresspondense was via phone and email. He made this whole process very easy and QUICK. I would recommend this dealership in a heart beat.

robertsouba

7 de feb. de 2011

My family has dealt with this dealership for twenty years, every experience with them has been very good. The sales staff is very helpful and courteous, the service department is the same. The employees have all been long time employees which speaks well of the company and also tells me I am getting experienced help with my sales or service experience.

ksouba

7 de feb. de 2011

I have found the sales staff very curtious, patient and honest. The service staff is awesome. I wouldn't buy a car from anywhere else. When requested they have provided loaner cars. My car is always done at the time when they say it will be. The new facility is nice also.

SJAnders

7 de feb. de 2011

We have worked with several people over several years and have never had a bad experience with any employees or service. Everyone was very helpful and seemed so grateful that we were there to purchase a car from them. We will always be a customer here and have sent several family members as well.

VRRimando

5 de feb. de 2011

We've known Lance Carmichael since 1999 because of his honesty and great sales person, we always go back there for a car. This week we purchased another car and Lance continue to show his excellent service and we left dealership we peace of mind. We are lucky to have Lance as our sales person and a friend. Lance is a great asset in your dealership.

skizzy

12 de nov. de 2010

Went to purchase used WRX. Looked to be in decent condition, low mileage. Had a mechanic look at the vehicle, came back that it needed quite a bit of work. Dealership acknowledged the work was needed, although they didn't mention it up front. Said they would only do the repairs if that amount was added to the sticker price. They tried to sell me a WRX that needed a new ECM (among other things), and when discovered tried to charge me for it. Unbelievable! What dealership does that!? Will not do business with this dealership and would not recommend. Shady, shady, shady.

AmandaQ

4 de may. de 2010

I went in to Mark Miller Subaru see about a trade in for my jeep and what I could get for my budget. Dave Turcotte was extremely friendly and helpful. He made me feel comfortable and didnt pressure me into anything, I felt like he gave me all the information that I needed and deserved to know to make my decision. Mary Woodward was great also helping as much as she could and and being friendly and making us feel comfortable. She even went out of her way to help me with an issue I had with the dealership I bought my jeep from. They both have left a postitive impact on my car buying experience and I would recommend anyone to them and to Mark Miller Subaru.

Plucien7983

21 de nov. de 2009

I live in another state and find a car thru cars.com on their website...I called them and gave them all the info that I need to purchase the vehicle...I finance part of the vehicle and sent them over 11 thousand dollars via check...I thought i would receive my car within a week, no so it took about 5 weeks to get my car...1)the loan officer kept sending my the wrong paper for me to sign. That took 2week for the paper owrk to get resolve2)after carefully reviewing the paper work contract I saw she added Life insurance on the loan just in case I passed away or can t pay the loan...I never ask her to add that nor did she informed me she was going to add it...so she had to send another paper work without that on there. I felt that was shaddy.The salesman kept giving me wrong info i questioned if he was a new sales person.I will never do business with them again. if you financing make sure you read it carefully and crunch your own numbers. The only thing I can say nice about Mark Miller Subaru is the operator that answered the phone she was always nice.

subavroom

6 de may. de 2009

I had terrible sales and service experiences with Mark Miller Subaru. I will not work with them again in any capacity whatsoever and I recommend that you don't either. I live in another state and work in an office in Salt Lake City monthly. For convenience I wanted a car to use when I was in town. I was sold a used Outback by Mark Miller Subaru. I paid the price they asked in cash (roughly the NADA retail price) on the assumption that they would stand behind the vehicle. On my second use of the vehicle, after driving it a total of 400 miles, I had a serious break down that required that the car be towed to the dealership on the day I was supposed to leave town. I offered to buy a new car which was met with a dispassionate walk through their lot. Meanwhile, I was notified that the repairs to the used car were estimated at $360. I asked if they would take care of the repairs. I was told I would have to wait three hours to find out, because the sales manager was in a meeting. Frustrated, I took the car to another Subaru dealership up the street which diagnosed the identical problem and quoted me $145 for the repair: less than half the cost of what Mark Miller Subaru quoted! When I told them I was open to buying a new car they quickly laid out the options and rough price ranges. We looked at three cars, I drove one, and bought a new 2009 Outback at a very reasonable price. I was disappointed that I took a major loss on the trade-in price of the used car, but I was happy to have ended my relationship with Mark Miller Subaru.There are many Subaru dealers in northern Utah. If you're considering buying a Subaru, you should think twice before working with Mark Miller Subaru. At least be sure to do your homework and comparison shop so you don't waste your time and money.

mwbackus

14 de dic. de 2008

Mark Miller Subaru exceeds the definition of 'Excellent Customer Service.' Having dealt with numerous automobile dealerships over the years I have seen it all, from 'high-pressure' salespeople to 'unscrupulous' finance employees. You won't find either of these at Mark Miller Subaru. Without exception, everyone I had dealings with at Mark Miller Subaru were helpful, polite, honest, and well-trained in providing excellent 'customer service.' Carla York, our salesperson, was a delight to work with, even taking nearly 30 minutes to ensure that my wife knew her new car well both inside and out before driving it home. Pete Philbrook, the finance person, was polite, friendly, and not pushy at all when offering the usual extended warranty, service plan, insurance, etc. While I had to work a bit to get the 'best' price here after all was said and done we got our new Legacy for a great price. Overall, this dealership was a great experience and we would highly recommend them if you are in the market for a new or used Subaru.

kealym

27 de sep. de 2005

My Outback's front-end when hit with a rock chip would result in a softball sized paint "fleck" developing, and more than two years after I bought the vehicle the dealership through their service manager wound up repainting my entire front-end. In addition, with just over 30,000 miles the noise that had been emanating from the differential wound up being a faulty transmission and they replaced it for me with no hassle very quickly (it was under warranty for that repair).