John from Loveland

6 de dic. de 2015

Once again Markley took care of a service issue for me promptly and completely. I have been taking my Hondas to Markley for over 12 years. The service department is why I have and will purchase my cars there.

Hondaforthewin

6 de dic. de 2015

I purchased a new 2015 Honda CRV in August 2015. I had read a review that stated it was the SUV of the year and some other publications seem to echo good quality... However it turns out there is a known issue with the 2015 version of the CRV that causes the car to vibrate. Its a issue with the new CVT and engine combination they used in the 2015 version of the CRV. I only test drove the car for a short time and did not notice the issue but it turns out that if you have the lights on and the AC on full you will not notice as it forces the car to be in a higher RPM range (all the time). I test drove this in the summer and so the AC was on. The day I went in to sign the final paperwork for the car I asked about the vibration issues as I had read some real reviews from real customers complaining about it and was told its nothing to worry about. Well turns out that when it got colder I started to have more and more of the vibrations. I took the car in multiple times to have them try to fix it. None of the fixes completely resolves the issue it just makes them less noticeable. I even had the newest fix done in December 2015 where they had to replace parts of the car... to try and fix all 3 modes of the issue... Still not fixed this car was too expensive to just deal with. A 30k car should be basically perfect, thats premium car price range.If I had been told the about the issue by the dealer I would not have purchased this car. I would have happily purchased the HRV or maybe even an accord. Now I have lost hours and hours of my life researching this issue and taking it in to get it fixed and its still not. I also asked the dealer if they would trade the CRV and they said they would not since they would then have to deal with it. They also just told me to talk to Honda directly. (I am in contact with Honda directly now we will see where that goes...)So to be fair this is in part Honda's issue but it was also the dealer that did not disclose the information to me. Otherwise the dealer did a decent job... price was average and they were nice enough but that does not matter given my car is not what I expected. I can't stand the vibration personally (some people claim to not notice). I am now going to have to take a loss of thousands of dollars trading it in on something else that does not vibrate. Take a look at what people on crvownersclub com search form for "CRV 2015 vibration" or look edmunds com I am not the only one...

Kellystreeb

4 de dic. de 2015

Very professional, did not waist my time with price, price was fair. Gary explained the vehicle and all its options very well and I was comfortable with the vehicle when I left Markleys

Bender

4 de dic. de 2015

I continue to love Honda and Markley's since my first CRV purchase in 2005. After going there again for a second CRV, the service and people are more fabulous than ever. Our sales associate and our finance associate were helpful, informative, efficient, supportive and positive. It was a pleasure to purchase our new car and to continue our relationship with an outstanding service department through the years to keep our CRV in great shape. Thank you John, Erin and Markley's.

Timme

29 de nov. de 2015

I am please to recommend Markley's for their outstanding service and commitment to excellence from sales through service. Their professional employees represent their commitment to this end.

Drive to Denver Daily Dude

20 de nov. de 2015

Markley has always been honest and efficient in my experience. They also help me look out for repairs needed before they become due. I have decided. Why shoot in the dark with unknown shops and mechanics? I need my car, like a leg. I'd rather have someone who can fix it and let me know what it takes to be up and running. Thank you Colin and Trevor for a job well done.

Zuzu's Bakeshop

16 de nov. de 2015

We had a very good experience with Markley when we purchased our new Honda Pilot. Our salesperson, Matt, was knowledgeable, friendly and good at follow-up.

Lansaw

8 de nov. de 2015

The service was highly professional and extremely timely. We had the car serviced and a recall corrected. The wait time was very short for the service provided. They even changed the wiper blades as we waited even after we added it during checkout. We are extremely satisfied and would highly recommend the service department for future work.

Katie's Dad

30 de oct. de 2015

They professionally analyzed the problem and provided the solution without trying to have us spend more money than was necessary. It felt like we were having our car taken care of by family not a dealership trying to charge us for things that really didn't need to be fixed.

krk

27 de oct. de 2015

Whether my Honda needs an oil change or servicing for something, I feel that Markley Motors can always be trusted to do a great job for a fair price. I wouldn't take my vehicle to any other garage, ever!

karen from Littleton

12 de oct. de 2015

We were devastated with our previous experience with Planet Honda in Golden. They tried to sale us a car that was hail damaged and claimed they new NOTHING about it.We were pleasantly surprised about how Friendly, Caring and easy to work with Jason was. He explained to us everything on this car and worked with us on financing. We would gladly recommend this dealership to everyone. It was a GREAT experience

billyboy009456

2 de oct. de 2015

this was my first time and I waited 2 hours. I now how much time it will require my rime waiting. it was well waiting in the guest room. I'll bring a book to read next time. service was excellent. thank you for your work.

lisac

1 de oct. de 2015

I've been taking my car here since I bought my car (11 years) and they've always taken great care of me and my car. They have plenty of people working the service area so when you walk in there's usually no wait time to get your car checked in. They have a shuttle service if you can't wait at their shop. Their staff is always very attentive and professional.

nancy haseltine

30 de sep. de 2015

Had visited 2 other collision repair shops for an estimate prior to bringing my car into Markley.No comparison to the professional service I received.

happy1

28 de sep. de 2015

I've been a Markley buyer and customer for almost eight years. My service is always excellent! They are and will always be my dealership.

Sheahan walter

23 de sep. de 2015

I have delt with several other auto dealers in my in my 62 years here and have had a few good experiences but mostly bad, some with Markley years ago. The recent service with Markleys was by far the best ever. Courteous, rapid,thourough, and they were very busy at the time. My thanks to all who had any part in this visit, Walt Sheahan

KY

18 de sep. de 2015

We have been having our Honda serviced here for 3+ years. Appointments have always been available when it's convenient for us. Our vehicle is always taken on time. The service representatives are always friendly, knowledgeable, and efficient. Estimated service time is nearly always on the money or faster. At check-out everything that was performed is fully explained. Because this is a Honda Service Center, we feel that our vehicle is being serviced by people who really know a Honda - it's very reassuring. We hope to keep our '07 Pilot for as long as possible, and Markley Honda Service will no doubt help us do just that.

Betsy

6 de sep. de 2015

talking to Jody at the Service Department - Receptionist Desk is a wonderful experience and having Colin has our Service Consultant is Excellent! Great service and a wonderful place to have our Honda CRV worked on.

carwy

23 de ago. de 2015

Great fast and friendly service. I would recommend them for both the purchase of a car and for service on all cars. Great program with oil changes as well.

Denise3j

14 de ago. de 2015

We have purchased 4 vehicles from Markley Honda. They make the process easy and enjoyable. Sales, financing and service are the best! Definitely coming back to buy vehicle 5 from them.

Bluebird49

22 de jul. de 2015

Over a period of a few days I had been looking at Honda vehicles from Denver Northward in just about every dealership and car lot. I had this misconception that Markley Motors would not warrant my time nor efforts. Not that I had heard or read any negative feedback about the dealership or anyone associated with them, maybe I just felt that they were just a small dealership and couldn't offer what the "big boys" could elsewhere. Well, I ended up sitting in front of my computer after my search mission at dealerships and I was at the point of "maxed out car buying overload" and I saw where Markley had an internet sales division and I could ask for a price quote and car availability. I thought "why not, what do I have to loose? I can always delete a return email. " In short time I received a courteous and detailed reply to my request and a simple "what can we do more for you and we will be here should you need any further assistance, I can set up a test drive at you convenience as well". I thought for a moment and made the call, the rest is history. From the moment I entered the Markley Motors dealership, I could sense the integrity of the dealershipthrough the efforts of the sales professionals working there, everyone striving to provide the best auto buying experience in a completely relaxed atmosphere. I believe I was greeted by everyone from every department on my visit and received the best in service anywhere. After speaking with several other dealerships and heard what they had to offer I soon realized during my visit at Markley where all the other dealerships had learned what to offer it's customers to gain their business. Markley Motors is the leader, the" Zen Master " of auto dealerships in offering the complete package in car buying needs. They were the first to offer a free 7 year/100,000 mile limited warranty, how about every 4th oil change is free, free loaner cars and free car washes anytime they are open. Price wise, car selection and availability cannot be matched, I know. My recommendation is to see them first , there is never any pressure on sales , you may even forget you are in a car dealership.

fred

21 de jul. de 2015

While on vacation our car, Honda Civic Hybrid, had car problems, yes the "brains" of the car quit. While it was unsceduled, Markley Motors was off on they're estimation when it would be done. The first day they were booked with scheduled appointments. While the second day we were "assured" they would get us in first thing. Well, 3;30 pm was when we got in, and we had missed the order send out which meant another day we would be there! We were then "assured" it would be fixed "first thing Thursday morning." So, the car was not done until 3;30 and when it was done there was grease on the seat which is unacceptable!!! Poor workmanship and unsatisfied customer!!!!(The price was reasonable since it was still under warrenty and covered 100%)

Smurfjudy

18 de jul. de 2015

They found additional damage when fixing my car, but worked hard to have it ready for me to leave on my vacation on time!! The staff was excellent in the service center.

bob07

11 de jul. de 2015

Gary Ihle, Andrew Gonzalez, Mike Bickling (now at Longmont KIA) and Trevor Hughes are the best of the best at Markley. Trevor had a great solution to the CR=V rear door switch. I also really like your General Manager, Terry Brunk.

Twinmom

7 de jul. de 2015

I didn't appreciate when I went to pay for my service and I gave the guy a filled punch card for a free oil change that he told me in a rude voice that I should have given the card to him when I dropped my car off because now he had to re-do the paper work. Big deal!! Just re-print it!!

BlueWolf16

2 de jul. de 2015

Oil change for Honda Pilot went smoothly. Jake was excellent getting us checked in and out - he was the perfect blend of friendliness and professionalism.

retired

30 de jun. de 2015

I moved here two years ago and I brought my car to your dealership. Was very happy and pleased of the whole place. I have been there I think four times already. My last one was 6-24-15 at 1;30 but the early crowd ate up all the cookies. They did but this is a little humor. Great Place.!!!!!!!!!

denali2015

24 de jun. de 2015

I have bought many new cars. The purchase was straight forward. None of the back and forth, let me go see what I can do from the manager run around that I get from all the other salesman that I have dealt with in the past. All employees where very nice and polite. I will definitely go back to make my next purchase.

turbojoe

23 de jun. de 2015

The dealer is clean open and bright environment, Dave Lamb is a pleasure to deal with and always keeps me up to date on what my vehicle needs.

DMH

15 de jun. de 2015

The don't make Saturns anymore, but I am keeping my 2005 Vue indefinitely. Recently I came to the Buick/GMC building of Markley Motors for unscheduled service; a strange electrical problem had just cropped up and had to be fixed. My service advisor, Blake, did a great job working with me to get the problem identified so that the mechanic - I believe it was Mick, but I did not meet him - could have an idea of what was wrong as a starting point. After considerable diagnosis, the cause of the problem was identified and fixed and the car is just fine. Thanks guys! Note: I answered "Yelp" to a question below just to check something, but I actually do not use any of the choices. I seldom buy a car; I had my last one for 24 years and have had the Saturn for 8 so far.

puresisu

14 de jun. de 2015

It was time for an oil change and I arrived to Honda, I drove into the bay. A representative met me at my car, opened the door for me, inquired what I wanted and directed me to a service professional. I was greeted warmly by a well dressed man that inquired about necessary information. He looked up my car in the system and explained it was time for a tire rotation which would cost an additional $0.80. I consented. He offered to wash the car, which is such a nice thing to do. He asked if I would like to wait or take the complimentary shuttle away, explaining the wait time would be approximately an hour. I prepared to wait and took a seat in a very nice waiting room with a very comfortable couch like seat and watched TV on a large flat screen. I read my book and drank the complimentary coffee and had a fresh baked cookie. After about 30 minutes the service rep approached and informed me of what other maintenance was being recommended by the mechanic...decisions were made about what further to be done. I then waited for another 20 minutes and the service rep approached and said my car was done. He held the door for me, which was kind. I had a dealership coupon to pay for my oil change in full and he did not require the additional 80 cents for the tire rotation. He explained how my tire life was doing, battery life and fluids were topped off. Everything he said, I understood and he didn't use any "mechanic lingo" that was difficult to understand. He treated me as valued and esteemed. He had my car waiting for me and I was able to get in and drive away. It was a very good experience.

whopper12!

10 de jun. de 2015

they did a good job on my oil change and looking at my car, but it took almost 2 hours. Glad you have water and tv to watch.ThanksCharlene

jim1643

9 de jun. de 2015

Kevin was especially thoughtful and kind to me when I asked about the possibility of mailed discount coupons which I thought I had. He pulled one out of his drawer and that helped reduce the price. He didn't have to do that and that told me he just cared about Markley's customers, including me.

Chris

9 de jun. de 2015

Trevor was great. My oil change was done fast. Trevor made sure a bad tire sensor was fixed under warranty. The coupon was a good value. Thank you.Chris Short

cheyenne

8 de jun. de 2015

Nathan, Service Tech was great. We live in Cheyenne and were in Ft. Collins for a Doctors appointment. We stopped in without an appointment and even though they were extremely busy he made time to fit us in for oil change. Excellent Customer Service.

Annie

8 de jun. de 2015

Chris was friendly and professional. I took my 2012 Acadia to Markley for an oil change at 22,600 miles. Chris reviewed the service record and pointed out other items that should be taken care of soon as well as what service is suggested at both the 25,000 mile point and the 45,000 mile point. Based on his recommendation, I opted for tire rotation (after he offered a price quote) as well as another service. My car was ready on time. The customer waiting area is clean and comfortable (thanks for the cold water and the cookies!). Thanks, too, to Chris!

Sand

5 de jun. de 2015

The work was great and the communication also amazing!!!!! Thanks you!!! It took all the work out of a stressful ordeal and made it so doable!!!

Shaqattack30

1 de jun. de 2015

They were extremely friendly. My car looked like brand new excellent customer service would highly recommend it to anyone. They were efficient and the repairs were perfect. I highly recommend them as a good, honest shop that will take great care of your car.

Deiter

29 de may. de 2015

Service tech was polite, knowledgeable, and the dealership service was punctual and on time. Although a bit pricy, the dealership was able to find the problem even without the problem being "coded" during diagnostics.This took some creativity on part of the mechanic, but the problem was found and fixed.

M & M Buick

25 de may. de 2015

I had excellent service on my 2012 Buick LaCrosse. Chris Wing the Service Consultant, listened well, gave an excellent estimate of the cost of the service and time it would take. The car was done when we got back to Markley and the cost was slightly less than the estimate. The front fender near the passenger door had become misaligned before we took it in and they even corrected that without an extra charge. We were very pleased

NoCoCommuter

19 de may. de 2015

Was easily able to make an appt online for next day service that took several hours. They had my appt request up and ready as soon as I arrived and confirmed everything before starting. They checked in with me twice to let me know what they had found and if I wanted to do anything with what they had found. Service was excellent, as always.

tigereyeaw

19 de may. de 2015

Well worth the drive from Cheyenne for both service and sales. We've had our Odyssey serviced here for several years and have been very pleased with the service department. We just bought a brand new Odyssey from Markley. We were also very pleased with the sales experience.

Jrbaile

5 de may. de 2015

-loose door handle on passenger front door-back passenger heat and air conditioning not working-back display that controls heat and cool for passengers not working -automatic rear door

Honda Happy

20 de abr. de 2015

Markley, like every Honda dealer I've patronized, has the highest standard for customer service. The employees are courteous, eager, and efficient, and they address my concerns eagerly.

buick15

16 de abr. de 2015

This event this time was more complete and helpful. Mike was attentive and helpful. In reviewing the recommended service he checked back on previous activities performed and noticed some service recommended that had been done in Dec. of 2013. Much more pleasant experience this time. Noise issue was not found but effort was made. I will drive to Denver Sat. and will listen for any noise problem before I go on an extended vacation next week.

happyguy

6 de abr. de 2015

Always a satisfying experience. Just had routine work done (oil and filter change). Prompt service. Friendly and always there to help. Car wash was needed and a great job done!

lab

30 de mar. de 2015

I received excellent service from Gary Ihle and really appreciate the attention and patience. Love my new Car!!! Gary provided me the information needed to make a very comfortable decision.

Jessica

28 de mar. de 2015

I had a good experience with the service department. they called me with a warranty claim, fit my schedule for an appt, I was in and out, and had a friendly employee help me.

TomFortCollins

14 de dic. de 2014

Over the years, we have purchased many cars from many dealers across the country. But Markley Motors is the best of them all. The sales people are friendly, honest and straightforward. And the service department is the cleanest and best I've ever encountered.

bolleguy

17 de nov. de 2014

They are always on their game! I have been servicing my cars and trucks for years at Markley Motors. Fast and Friendly, well worth the drive!

AndyHays

15 de nov. de 2014

My household has owned Hondas for the last 10 years. We appreciate the quality of automobile, but have experienced issues during our interactions with service centers in the past to the point of hopping from town to town looking for someone who even remotely cares about their clients. Enter Markley Honda, the first service center who takes care of us after a 10 year search. Their service staff is nothing short of exceptional. Their attention to detail is impressive from the point of entry all the way though the comforts provided during the wait to the final checkout. Even when we had a problem with a service (an issue with the parts ordered) the staff went above and beyond by giving us, free of charge, an automobile that would deliver us safely to our home 70 miles away. To put it simply - I was blown away by the gratitude they showed us.Our interactions with all of the staff have been great and in a couple of years when we are looking to get a new car Markley will be on the top of our list of places to shop. In the meantime, they have become our preferred service center and are always worth the trip.

49mander

12 de nov. de 2014

Replaced water pump on 2010 GMC Acadia. Just bought from dealership a couple of months ago. The factory warranty took care of the repair which was great.

joedunagan

9 de nov. de 2014

I always receive outstanding service when I take my cars in--new Buick and older Oldsmobile. I would especially commend Blake for his outstanding service and ability to solve problems!

OsbornDE

3 de oct. de 2014

I appreciate GMC for getting on top of the service issue that was the subject of the recall. Although, I didn't have any of the problems associated with the recall, it is a comfort to know the issues were taken care of. Markley Service took the GMC without an appointment and performed the recall without delay. I was in and out in a reasonable time with a clean vehicle. All of the personnel I had contact with were very knowledgeable and friendly.

imagine_1954

8 de jun. de 2014

My engine light went on. I took my car to Markley to have it checked out. I was charged $88 to have it looked at and diagnosed. Markley reported that my crank case sensor was malfunctioning due to a frayed wire. I thought, "great, a frayed wire shouldn't cost much.". Steve Palmer of Markley told me the wire could not be spliced or replaced. He told me the sensor would have to be replaced and the engine significantly taken apart to accomplish this. The cost, in addition to the $88 would be $536.73. I had Steve and a technician show me the problem. Upon seeing the frayed wire, I asked Steve why they could not just splice a new piece of wire in to replace the inch long frayed section. Mr. Palmer told me that it was a 'special' 7.5 ohm wire that could not be spliced. I took the car to FC Muffler and Auto Repair on College Avenue. They spliced in a new section of wire for $60. Be very careful dealing with Marklet Honda Service. Be especially careful dealing with Steve Palmer.

vizsla37

22 de may. de 2014

I can always count on fantastic, prompt service. I don't even have to give my name, David is already filling out the paperwork as soon as I pull in. I bought my Odyssey 5 years ago and would buy another vehicle from Markley.

PaigeChristine

16 de may. de 2014

Collin did such a great job that I decided to write a yelp review for Markley Honda- Collin was informative and friendly. It was a good experience overall.

jenniferc11

14 de may. de 2014

extremely impressed and loved the detail and cleaning of my car. Job well done. Thank you so much. Appreciate the prompt attention to the service and what needed to be done. It was done in a timely manner and I am very pleased with my car. The shuttle service was great and much appreciated as well. Thank you to you all.

Aa1976

14 de may. de 2014

How come no one ever told me you have a military discount? Today your service writer seen my military id when I opened my wallet to pay and told me about the discount. I have been having my car serviced with you guys for years. Some times I wear my Vietnam veterans hat. No one has said a word. On the other hand I do appreciate the discount and want to thank you for thinking about the veterans. So many people now days just don't care about veterans especially Vietnam vets. Thank you.

DanBihn

1 de may. de 2014

Yesterday's visit was to fix a couple of small things that were missed the last time I was in. That last time was the first and only time I have had anything other than first class service from Markely Motors in the 12 years I've been going there. I let them know that I wasn't completely satisfied and they said they would make it right. And they did. I am very, very impressed. We all make mistakes occasionally. How we deal with those mistakes says a great deal about who we are. These folks are awesome!

rkymtn

25 de abr. de 2014

Thomas, our sales consultant made this a very pleasurable experience. We had an appointment to meet and when we arrived all three vehicles that we expressed interest in where sitting there ready for a test drive. I might add that they were all the right colors too. He was very low key, absolutely no pressure. So far so good. Prior to our test drive we also inquired about the next higher trim line for the CR-V. Sure enough when we returned from our test drive there was an EX-L sitting there and once again in my wife's favorite color. We are elderly and its difficult for my wife to walk very far. We never had to walk all over the lot as Thomas had everything right there. Very thoughtful, as well as convenient. New cars have changed so much since our last purchase. Thomas was so kind, understanding, professional, but most of all just patient with us, and all our questions. He took the time to listen to our concerns, and answered everything in a simple manner that we could understand. I wish all the previous car buying experiences we have had in our lifetime would have been this simple and easy. All we can say is thank you Thomas!! You're the best.One thing that we didn't enjoy was the big push to buy an extended warranty from the girl who did the paperwork when we closed. Although she was very nice, and professional too, she made us feel guility for not buying an extended warranty. I mean we bought a Honda not a Dodge or something like that. Anyway, even after saying no we then get the offer to buy it at "her cost." Declining was very difficult for us to do as we didn't want to make anyone feel bad. Now that I reflect on it I shouldn't have to feel guility for saying no to something I don't want.Would I buy from Markley's again? Sure, if I can get the best price and work with Thomas. I might add that I did shop several dealers in Northern Colorado and although they weren't the lowest price initially, they did match the best price quote I had received. So they did make the effort to keep my business local. That was very much appreciated, plus we got to work with the best car salesman anyone could have.By the way we love our new CR-V. Now we just have to learn all these new gizmo's and gadgets. Thomas might be seeing us again with more questions.

kimvillegas

19 de abr. de 2014

Always friendly and appreciate the way they speak to you about your needs at service time. Sometimes the oil change takes a bit longer than you would think but I assume that is because they are thorough. I often have my dog with me and like the Doggie bowl and bed offered too.

billpatcarr

15 de abr. de 2014

Came in just before 5:00 pm when the tool indicator light came on and got in and out with a pleasant and courteous smile in less than 30 min.. Great job!

apetrino

7 de abr. de 2014

I will start off by saying that I was really impressed with the men in the internet sales office, especially John Hoelmann. He was great and had everything ready to show us when we got there. We drove 6 hours to get to Fort Collins to look at the car we wanted, and John made the trip worth our time. The price of the CR-V was great, it was the exact car we wanted, John threw in some extras and some additional money off! Everything seemed to be going smoothly that night as we drove our new CR-V off the lot. That is where the pleasant experience ended with Markley Motors. Three weeks after this, I went to the County Clerks office to get plates for the new car to discover that they had yet to receive the title and lease information from Markley. I called Markley to find out that the person who did our lease screwed up and we needed to sign a new one. I told the lady I talked to that we live 6 hours away and she offered to overnight the paperwork to us. I said that wasnt necessary as we were heading to Denver the next day and we would just stop by to expedite the process. Needless to say I was not pleased by this and I was not happy that I was the one that had to reach out to Markley when they should have called us to say there was a problem. I was equally upset that if Markley did not have the title ready for us to take with us when we came to re-sign everything we would be fined by the State of South Dakota because we did not get the plates on the car within the required amount of time. Since the lease was originally rejected by Honda Financial Services, we also had not received information on how to make our monthly payments. I told the lady this when we were in her office re-signing everything and she asked me to write a check that day to Markley for our payment amount. I did this willingly, wanting to avoid any late payment charges. We left Markley again thinking that everything was all squared away. Monday rolls around and I check our bank account to see if they had cashed the check, they had. We thought we were back on track. About two weeks later we received the information and bill from Honda Financial Services, telling us how to go online and pay and lo and behold we had a late fee and nice note saying we missed our first payment. Imagine my shock when I see that Markley cashed our $250 check but did not send the money to Honda Financial. So because we are responsible adults, we paid our next months bill and the late fee and called Honda Financial Services to let them know what was happening. They were lovely to deal with and waived the late fee and offered to call the dealership if we needed them to. I told them I will try and figure out what is going on first and call them back. We called Markley and spoke to someone in their finance office and the guy said that they will refund us the money we paid them in the first place and overnight the check to us so we can then pay Honda Financial. That was Friday morning, and here we are on Monday afternoon with no check and us getting the run-around from the finance department at Markley. Overall, I am glad we love our CR-V because we will never go back to Markley for anything else. It seems they are having some turnover problems at the dealership and it is effecting their overall customer service. I sure hope to get that refund check quickly or the angry phone calls to Markley will continue.

davyust

3 de abr. de 2014

The service on my 2008 Honda Odyssey was quick and thorough. And, there was actually no charge for this service. And, my vehicle was even washed!

MisterFurious

2 de abr. de 2014

I had the Rocky Mountain protection package and window tinting services performed for my new 2014 Honda Accord. As usual, the service was excellent at Markley Motors. I've been going to Markley since I purchased a Civic back in 2009 (which I just traded in for an Accord) and have generally never had any complaints or problems with the service/maintenance performed.

OsbornDE

27 de mar. de 2014

We brought in the car because it would not start due to weak battery. They ran tests and couldn't find anything wrong with the battery but did reload software. Hopefully, the problem is solved. Time will tell. The service man explained the situation thoroughly and unless the car fails to start again, we are satisfied.

TroyR

26 de mar. de 2014

The staff is very responsive and they answer questions completely and promptly. The Pilot is ready in a timely manner and is clean. In the 11 years I have owned the car and had it serviced at Markley the service has been courteous.

marathonmom5

25 de mar. de 2014

I was treated with courtesy and professionalism and the service was performed in good time. I was given estimates on future service needs and a part I had requested.

turnerw12

16 de mar. de 2014

Quick friendly service. I am very pleased as always with your service. Your waiting room is very nice. The staff is very helpful and friendly

Dust ever

16 de mar. de 2014

I am a long time customer at Markley's. They are a dealership that cares about customers. That is why they have so many loyal customers. Jack in Service is a gem, and a definite asset to Markley's. I always look for him to write up my service ticket.

tatsuom

15 de mar. de 2014

Rosco gave me a complete and fair assessment of front bumper damage and got me scheduled in quickly and efficiently. His service and professionalism were outstanding and the work done quickly and correctly and at a fair price. High grades overall.

danalh

14 de mar. de 2014

I had an undiagnosed problem that they couldn't seem to solve without trying things that cost me, even when it wasn't correct. After contacting Terry Brunk, he took over, made sure the problem was diagnosed correctly, got me a loaner car and made sure the problem was dealt with. He even made sure they used the extended warranty to cover the cost of the repair. Thank you Terry! Thank you Markley!

Jadeluca04

13 de mar. de 2014

Went above my expectations! Thanks. It was really busy and they realized that and comped me for my unusual wait time. Once my car was finished I was called quickly.

MarkleyBecky

10 de mar. de 2014

Been coming to Markley for 15 years now, and the service is always great. 1996 Accord has 250,000+ miles and is still going strong!

tunahunter

2 de mar. de 2014

Excellent customer service, very professional, quality workmanship, kept me informed of the status of the repair. Went above and beyond my high expectations. I was very impressed with the small details; thank you for an excellent job.

NewHondaCivic

20 de feb. de 2014

Well we drove around parking lot looking at what was available and the prices. We then knew that the Accord would not be in our price range. Had heard a lot about the Civics and had decided that would be the one we were interested in. John Paul was just coming across parking lot when we walked up to front door of dealership. He introduced himself and ask how he could help. We told him our story. He was very professional, helpful and polite and put us right at ease at least as much as he could. Rick was also very polite and patient with us in the paperwork process. When all was said and done, John Paul showed us the ropes as far as technical/electrical of how vehicle worked. It all went very well and very smoothly.

ronniemar

16 de feb. de 2014

professionaolism, courtesy, friendliness, generally prompt service ... Philip Altenhofen is my sales person and this is 2nd vehicle I've leased from him. He always offers future help should I have questions or concerns or if I need something done. The bottled waters are good too.

fweetie89

15 de feb. de 2014

Kenny Yates was the best vehicle salesman I have ever dealt with (new or used). He used no pressure in the sale, and in fact allowed us to "buy" the vehicle rather than trying to cram a car down our throats.I am 71 years old and I have purchased a lot of vehicles over the years. I became a Honda customer in 2001 (CR-V). We have since have had 2005, 2007, 2011 CR-Vs We purchased the 2011 CR-V from Markley new and traded it in on a 2011 Pilot.We dealt with Kenny on the 2011 Pilot and he is the best sales representative yet.We purchased a Travel Trailer that we could tow, after talking it over with parts we learned that the CR-V would not fit the bill. We met Kenny and talked things over with him and asked what vehicle fit the bill. I was looking for a Pilot, my wife had an open mind and wanted to talk about the Ridgeline and Odyssey mini-van.Kenny discussed the pros and cons of each. Kenny started by showing us the Pilot. My wife was immediately smitten. We closed the deal that same afternoon.Kenny was wonderful.We are giving this rating due the excellent presence and attitude of Mr. Kenny Yates.

jwm0015

14 de feb. de 2014

Steve Palmer worked with me yesterday eve and this morning to get my car aligned. I stopped by the service dept late yesterday (5:00 pm) and he immediately made sure my vehicle's alignment was tested. When the technician's reported showed my car badly out of alignment, Steve offered to have the technician do it right then, but I had to get home for dinner. I told him would come back first thing this morning; and he said if I could be at the service dept at 7 this morning he would make sure they would get to it immediately this morning. I only had to wait 50 minutes and I was good to go at 8:00 am. He also had them check my fluid levels and had them topped off. Give Steve a 5 out of 5 for giving great service as he always does.

LynnMatson

14 de feb. de 2014

Replaced timing belt, tightener and water pump for 100,000 service. The work was finished before I expected and the car was washed as well.

bethallen

13 de feb. de 2014

It was so nice to have a comfortable customer lounge to wait in while my vehicle had service.There was a gas fireplace, two TVs, comfy leather chairs, newspapers, coffee/tea, and soft cookies.I feel the mechanics did a thorough job. They even washed my car! I will return!!!

cbefus

1 de feb. de 2014

I always bring my car to Markley's for service or for body work. I brought my car in for repairs from an accident. I worked with Renee - even though you guys are really busy Renee takes her time with you. Renee is awesome and I hope you tell her that. I also met Bob who worked on my car at the Body Shop. He's very nice and explained everything to me about what they had to do to fix my car. I really appreciate that. I appreciate those that take pride in their work and Bob does. My car looks perfect.

aindriyatno

30 de ene. de 2014

David Lamb is so knowledgeable and is able to give me a reasonable price estimate. He always give me updates about the work to do throughout the day, and always ask for approvals before doing some necessary work. He is one of the best service representative at Markley's Honda.

jeanmbelt

24 de ene. de 2014

my car was having a slow start, and I was concerned, made me feel they would get to the problem and they did!! The service manager was very professional and explained they would get on it right away. I wasn't even there for an hour. Markley Motors has been my choice for several years now and I'm not going to change!

nalburn

24 de ene. de 2014

Overall, Markley Motors has proven to be consistent, reliable, and friendly. One problem area that I have found with many dealerships and automotive repair shops is regarding a simple oil change. Several things that Markley does correctly.1. They do not overfill the oil (Markley has always been right on the mark). Others often overfill it and then make me feel like I have done something wrong if I bring it to their attention.2. They do not leave their rags or stain the seats (Markley has always cleaned up after themselves). I cannot even tell they have been there.One additional thing that I appreciate... Markley puts the next oil change at 5000 miles instead of the very typical 3000 miles.Price is the only aspect that I could complain about. Markley's prices are about average to high average.

AmandaJMorrison

21 de ene. de 2014

Everything bout this experience was wonderful, as always. Staff are very accommodating and friendly, helpful explaining things. I also appreciated the car wash with service!

Tejanaoc1972

20 de ene. de 2014

Excellent place to buy a car and have car serviced. Always purchased my Honda car here. Everyone is very friendly. Pleasant people to work with when buying a car.

DonMiller

16 de ene. de 2014

No waiting to check in. Representative was courteous and professional. Waiting area was over the top with bonus shuttle service. Right on schedule - no delays. State of car and work performed were explained very well. All in all a good experience!

nonIslander

15 de ene. de 2014

We purchased a car from Robb over the phone while in another state.This arrangement allowed for endless problems yet we experienced NO problems.When we physically acquired the car, it was exactly as Robb had disclosed. Robb accommodated all of our needs and followed through on everything he said he would.Prompt and professional.Thank you Robb!

Ireland9

9 de ene. de 2014

I have taken my Honda to this specific service center for five years and have always had a great experience whether it be a simple oil change or a 60k checkup. The staff in the garage is polite, patient and informative every time I take my vehicle in for service. I don't feel that I've ever been over charged or fleeced into unwanted work on my car. Top to bottom the entire staff is doing a great job and has been for a long time.

Nelsont

8 de ene. de 2014

Service was very fast and efficient. (Really love your drive in garage). The agent I worked with was very friendly and helpful, and my car was serviced and ready in no time at all.

Tshanno

2 de ene. de 2014

So disappointed with Markley Motors! We bought a used vehicle from them a few months ago after our vehicle had been totaled in an accident. We thought we could trust a smaller town dealer, but we have had nothing but trouble since the day we drove off the lot! Markley will not take responsibility for anything! Buyer Beware!

fweetie89

26 de dic. de 2013

I had ordered parts to upgrade our 2007 CR-V.The parts came unexpectedly early and It was a little more that two (2) hours till closing time and my service writer (David) was able to get me in to have the parts in stalled (wind visor air scoop and side scoops for the doors, The installation was quite fast and the job was done very well. What can I say...I have never found an unkind word to say about Markley. EVERYONE at Markley is extremely courteous and the service is always splendid. You have a tremendous group at the service writing desk and your service/department is superb. I have always been treated fairly and was never asked to perform service needlessly.I will always continue to have our 2 CR-Vs (2011 & 2007) serviced with you.My next car will be purchased at Markley, be it a Honda or a Buick.Thank you all so very much.RWM

sbarker871

26 de dic. de 2013

In 2008 we purchased a new Honda truck with 100% satisfaction. It obtained seriously damaged one month later, when an animal ran into the road. Terry Brunk and Markley service worked tirelessly and with full integrity to go above and beyond in getting to the bottom of the damage. It was difficult to diagnose the root of the problem until the engine failed, four years later. They covered every service visit, all repairs, eventually replacing the failed engine AND provided additional warranty on this replacement engine! Now in December of 2013, we need a larger engine for new towing needs. Because of our experience we with Markley, we started there, and because of their excellence in meeting our needs, we had no need to look elsewhere. We puchased a GMC used truck with 100% satisfaction in EVERY way (sales, price, fair trade-in etc.,) In today's market, we consumers do not expect this level of business ethic. We can't recommend Markley enough. Ask for James - he will treat you with the best of sales service!

Asheflin

23 de dic. de 2013

This dealership does quality work without recommending unnecessary add-ons.The shuttle and positive attitude make servicing appointments as low stress as possible. Markley has done a good job earning my trust. They even researched snow tires for me and offered to price match competitors.

jeancountryman

17 de dic. de 2013

I brought my car in for an oil change, new clear mask, possible gas leak and to have a scratch buffed out. Check in with Steve was a breeze and it is always wonderful to see him. I have been going to Markley's so long that I know most of the service advisors by name, and they know me, which makes doing business great. Setting the appointment up with Jodi was a snap. I always know when I bring my car in, it will be in good hands. Pickup was fast and easy. I enjoy seeing the guys and have great confidence that my car is being well taken care of.

mccartlm

16 de dic. de 2013

I had been feeling the transmission shudder between 35 and 42 mph for a few years, usually in colder temps so finally got it in to be looked at. They found there was a software update necessary to give the car more torque.I've had my car in several times this year and wish the updates we be available to the service techs so they can see when a car is due for an update that would ultimately prevent the customer from having to make a special appointment to have it addressed.

rreno

15 de dic. de 2013

Stopped in for an oil change ! Very friendly employee at the service desk ! We were told it would take appx. an hour and we asked where we could have breakfast ! We were directed across the street where we enjoyed breakfast ! Our car wasready to go when we returned !The waiting room is always very clean - won't go anywhere else for service ! VERY FRIENDLY DEALERSHIP !!!!

ellen259

13 de dic. de 2013

It took a few minutes to get things started, but all went well , as usual. This item requiring at least 25 words or more is one of the more rediculous things I have experienced. Maybe Markley should consider using some other format, because this one definately sucks. Okay is that at least 25? Let's try to submit again................................

JanColo

10 de dic. de 2013

I went in for a scheduled appointment for an oil change and the service department was having a very busy day. Even under those circumstances they not only took care of my oil change, but went above and beyond in helping to figure out how to use my remote starter that I had installed with the purchase of my car. I couldn't have asked for a more positive experience and am grateful for the time and patience the service department provided.

paulfecht

28 de nov. de 2013

I have always enjoyed the affordable and quick service given at Markley. They are professional, have a great facility and the people are very nice. They also do not try an sell you something that you don't need and you are usually pleasantly surprised by the affordability of the services provided. Then when you really have a problem and they make recommendations, one is more willing to accept that Markley has their back.Thank You Markley for providing what should be a standard in car care and customer service. Others take note.

stevegeckeler

13 de nov. de 2013

Fast in and out; friendly and clear service representatives; accurate estimates of time and cost; immediate offer to drive me home; car clean and driving smoothly on pick up; clear statement with all the work done and costs creatively displayed so that it can be read easily. Thank you.Steve Geckeler

mcaj5341

1 de nov. de 2013

It is always a pleasure to do business with you folks when I need my Honda Pilot serviced. The only service tech I know by name is Steve. None better as far as I am concerned. When I purchased my Honda New, Steve helped me with a small problem, one does not forget those nice things. I LOVE MY HONDA PILOT 2011.Jack McAtee

JimSanford

18 de oct. de 2013

I've been dealing with Markley for years and have always been impressed with their sales and service! I have recommended them to others as well!

bbacklund

17 de oct. de 2013

My suggestion would be to improve communication with customers regarding timeline, estimates, and other pertinent information. Body work was excellent - production manager was friendly and helpful when I picked up my car. I appreciated the help from the body shop staff who helped resolve a problem caused by a light being left on inside the car after it was washed.

joncg

8 de oct. de 2013

Problem areas on the car were pointed out and the reason given. Repairs were done in the time specified. I'll never have anyone but Markley's work on my car.

subcwo

4 de oct. de 2013

I am always happy about the service. Thorough, fast, and done right. Saved me lots of effort if I would have attempted repairs. Drove like new.

cdkalmbach

3 de oct. de 2013

They completed the required work in the amount of time they said they would need. They let me know about issues that will need to be taken care of in the not too distant future and prioritized them for me so I can plan and budget for my service needs for the next year.

rogerioperes

30 de sep. de 2013

They were very friendly and helpful. It cost me less than expected and i have to wait just 30 minutes, much less than my expectation.And they have very nice coffee as well.

bermanwn

13 de sep. de 2013

Dave at the service counter was very helpful. He listened to my concerns and I felt that he heard what I said and that I was treated extremely fairly. He made me feel good about choosing Markley for my service needs.

katescrv

12 de sep. de 2013

Brought my Honda CRV in for its periodic check up/oil change. I was able to use a fantastic service discount coupon ("Back 2 School Special") which included alignment check, oil change, battery charge check, tire rotation, car wash etc all for $39.95. Fortunately, that was the sum total of my bill. Amazing! As usual, all the Markley service and support staff were friendly, patient, and helpful: one even changed the (usually unchangeable) TV station in waiting room so we could watch US Open Tennis semi-finals. The makeover of the service area makes waiting for your car a very pleasant experience (free cookies, bottled water, hot beverages, etc). I can't think of enough superlatives to describe the overall Markley experience...

ScottSnover

10 de sep. de 2013

Service was performed in a professional and timely manner at a fair price. Everything was explained thoroughly and options were provided so that I could make an informed decision on what work I needed to have done.

dblack86

1 de sep. de 2013

The diagnosis was done in a timely manner. Didn't wait hardly at all. Need to seea few more smiles from the employees ! The shuttle driver was very friendly though. Thank you!

tsp72351

28 de ago. de 2013

had brake pulsation in sterring wheel your shop turned rotars on front we will see if it takes care of pulsation in steering wheel after drinig for a while

kathyjduncan

28 de ago. de 2013

We had an overall great experience with Tom and the entire staff who made our car purchase a extremely pleasant one...Tom is definitely an asset to your dealership..We are looking forward to enjoying our new Honda Civic for years to come...Thank's again, Jim and Kathy Duncan....

swpy

21 de ago. de 2013

I love this dealership for service on my Honda Pilot. They are always friendly and try to get your vehicle done as quick as possible.

JolSte

13 de ago. de 2013

I had a flat tire and Markley's service guys were immediate in their response, and took my car right in. The wait time was reasonable. When I had questions about tires in general, two different service employees answered my questions and even took me over to the parts department to speak to them for me. All in all, the employees were friendly, knowledgeable, concerned, and never ever condescending (I have been treated condescendingly in other auto repair facilities). I heartily recommend Markley's service department.

Hwhitlock

7 de ago. de 2013

Great customers service- my car was done in the time frame they gave which is VERY important in my busy life. The only thing that could improve is when you call in.... There is often a busy signal just to get through :/

hondaaccount

2 de ago. de 2013

Kody and I discussed my service needs the night before as I left the car. He fully understood the problems I had with the car. By 7:20 the following morning, technicians had diagnosed all of my problems and Kody called me with an estimate. I approved the work and it was done by the end of the day, as I expected. I could not have asked for better, more courteous or efficient service.

jcolettejohnson

1 de ago. de 2013

got an oil change. service was great... only thing was when I went to pick up vehicle, the service employee was on his phone texting and didn't notice me standing there. As a boss myself, I wouldn't want my employees distracted from customers with unrelated personal business.

sponcelow

31 de jul. de 2013

Excellent service on a Honda recall issue! The dealer called me to set up the appointment, completed the repair in record time (an hour earlier than I expected), gave me a comfortable ride home, and were friendly and efficient as they always are at Markley Motors. Great job!

sammoo43

31 de jul. de 2013

As always I received excellent service. I trust them to help me with mechanical explanations and services I should have done.Also the shuttle drivers were friendly and helpful with me meeting my appointment.

raregypt

30 de jul. de 2013

I have been a customer for 11 years and purchased 4 vehicles from Markley. All have been great, but it has been the service after that really brings me back. I leave for a new home in Indiana in 8 days and will miss them as much as the doctors i have established a relationship with.

ErinMc

25 de jul. de 2013

I previously purchased an Allstate Service Contract after purchasing my used Pilot, and they gave me a hard time when Honda recommended the proper service that my Pilot needed. After many heated phone calls with Allstate, we were able to compromise with Allstate to "fix the problem". Markley Motors' associates were wonderful through the entire debacle! I would not recommend Allstate, but would highly recommend Markley Motors :)

granibear

25 de jul. de 2013

Luckily, I ran into Gary Ihle before I entered the Honda office building. He not only listened to what I had to say (which was that I had already done extensive internet research on several car brands/makes/models and that I knew exactly what I wanted), but he was very helpful asking appropriate questions to make sure I was aware of all aspects of the car. We went for a test drive in a Fit. Again, he was low key and let me have my thinking space as I drove. Afterwards, I spent a few days making a final decision and when I contacted Gary for the purchase, he was categorically responsive to my requests and he found a way to make it work for me. When I arrived at the dealership the next day to make the purchase, he was well prepared and ready for me. Ive never experienced such an easy, quick, flowing transaction of this level in my life. Both Gary and the financial staff member were professional, kind, courteous and respectful. Gary made sure I was never kept waiting or alone; as soon as the financial staff member and I completed our business, Gary was right there to lead me into the next step.If there were grades to be given to Gary, he deserves an A+++ on his report card for professionalism, courtesy, respect, and knowledge of his specific responsibilities to me, the purchaser, and knowledge of the vehicle that I bought. His candor was refreshing and unexpected. If I had the funds, I buy another car from him in a heartbeat and donate it to charity.Im very pleased that Gary was my guy during this transaction. Ive already recommended Gary to others and I look forward to a long relationship with Markley Motors because of Gary.

gpierson

24 de jul. de 2013

Set up my oil change on line. Love the clean garage to pull into. Quick, solid service. Called later during the day to see if I wanted the alignment- I did. When I picked up the car, I was asked if I had an oil punch card. I did- it wasn't entered in the computer ...so I was grateful to be asked again, instead of charged. Perhaps the only bummer was that the free carwash didn't really get all of the junk off of my car. Otherwise- everything was great.

10jmg

23 de jul. de 2013

Great deal on Oil Change, tire rotation, check of alignment and wash. Great service department!! Quick service and very friendly. Nice waiting area with coffee and cookies.

DonMiller

20 de jul. de 2013

Mike, the service employee was very friendly and courteous. Wait time was not real long. I was given a good explanation of an issue (marginal wheel alignment) that will need to be addressed in the future but there was no pressure to have it done at this time. Recommendation was to have it taken care of on my next visit). As always I feel I got good value for my money at a trusted service facility.

korhonen

2 de jul. de 2013

Brought in my Lucerne for service and ended up driving out with a new Encore. The car sold us and we love it. The people named above were incredible in making that happen. Oh, I forgot to mention that the fellow in the Service Department, Blake Townsend was really good at his job too. Where do you find so many really good employees. They represent Markley Motors well. Thank you again.

Annie22

24 de jun. de 2013

Love Markley Motors-Honda. I trust them to be honest and fair. I do have my favorites that go the extra mile: Cody, Jody and Tom. We have 3 automobiles, at one point 4, that are serviced at Markley. We have been coming for years.

aapavuk

6 de jun. de 2013

The scheduled service on my car was performed quickly and reliably. I was contacted promptly when a problem was identified, and the problems were fixed to my satisfaction.

trrobb12

3 de jun. de 2013

Brought in new Buick for license plate installation, was treated very well and the service was great, service person very helpful, no complaints at all, very satisfied.

Golfkings

29 de may. de 2013

We had a very positive experience with the dealership and would definitely go back in the future to buy another vehicle. We never felt pressured and the salesman (Derrick) took ample time to take a long test drive and to explain the vehicle and functions. The finance staff member (Erin) was very personable and made the process easy and quick. Overall, we feel very good about the great deal we agreed to and the overall experience.

sonofabitch

19 de may. de 2013

I dropped off the car early bird. The return call was very prompt. The issues with the car were presented and i gave special instructions as to what i wanted done. The work was finished as i had asked and the car was ready when i arrived to pick up. Overall a good experience.

Chap

17 de may. de 2013

Markley Friends,I set an appointment for my wife's new CR-V for service to check gas mileage and one other issue. I thought it would take 3 hours but I was gone in 1.5 hours.The waiting area is marvelous and the cookies were excellent as was the fresh coffee.Then we were having issues with the Blue Tooth system in the car and I saw Rob. He is one of your best employees and certainly he is our friend. Rob spent well over an hour with me trying to figure out the issue and we both determined that the new Honda system about making a verbal call is more complicated than it needs to be. As a matter of fact our old CR-V (2010) had a far superior system for placing calls. Maybe the Honda engineers tried too hard to improve a system that was already perfect. Although we are still having issues, Rob used his expertise to help and I really appreciated that.We will be back for service when it is needed and hopefully to get another car one day.Thank you.Bill

il2spd

15 de may. de 2013

My needs were met in a timely fashion and at a price that I found reasonable! I did notice that the mood of the financial officer changed when I decided to abstain from an extended warranty. If my Accord does not meet my expectations I will go to another brand of vehicle for my next purchase. There are many choices out there.

tjaala

12 de may. de 2013

The Buick Enclave is an excellent car. Our first choice of all brands. Lane Trujillo was an excellent salesperson. I would recommend him to anyone. The cookies were good too.

arubatom

21 de abr. de 2013

Clean service area...efficient check-in....fast service....did not take long. Thorough explanation of car inspection...battery, tires, fluid levels, brakes, etc. Service writer was excellent.

JRNEB

18 de abr. de 2013

This is the second vehicle that we have purchased/leased from Markley Motors, and we have continued to be extremely pleased with the professional and friendly manner in which customers are treated. The vehicles, needless to say, are top-notch, but that can be said for other dealerships as well. Customer service makes Markley Motors stand out from the rest. The same can be said of their service department which we have also used. Our ratings for Markley are 5 straight across the board for a good reason!

big80s

17 de mar. de 2013

We brought our 2012 CR-V in for its 5,000 service. I am very satisfied with yesterday's experience. Wasn't sure if interior vacuuming is part of the car wash or not. That was not done, but I'm fine with that. Thanks again.

John Doe 2012

12 de mar. de 2013

Service department takes entirely too long to do an oil change, entirely too expensive for oil change (by about $15.00) plus the inspection they claim to do seems phony. Fluids weren't topped off as stated. Estimate for repairs were outrageous! $ 200.00 cheaper through other repair shop with guarantee.

nalburn

29 de ene. de 2013

Overall it was a pleasant experience. The process (oil change) seemed to take longer than I was expecting, but I did not make an appointment. The price (even with the $10 off) seems a bit high, but it is fairly normal. $40 (normal price) to change oil and filter never quite makes sense to me, but then I could do it myself if I don't like to pay that amount.

dlnielsen

27 de ene. de 2013

I recently bought a new Accord and decided to have a couple more accessories installed; a rear bumper applique and wheel locks. I like that the service dept. always takes steps to protect the interior of the car, even for oil changes, and that the work is done correctly. Since I come down from Cheyenne and wait, I enjoy the new waiting area. Everyone at Markley's is courteous and do the best for their customers. I keep coming back. By the way, the rear bumper applique looks great; in fact I had to look hard to see it as it's clear. Heaven only knows what it would have looked like if I would have tried to do it myself.

wb4752

21 de ene. de 2013

Everyone was very helpful and friendly. Maintenance was done to my satisfaction. The work I had done was recall work so the price was covered. I don't remember the name of the employees.

cfahl

19 de ene. de 2013

Jody was very helpful when I called to find out what exactly I needed done for a 30,000 mile service and emailed me the quote so I could do further research about one thing I wasn't sure the car needed. When I brought the car in, the staff were friendly and took care of me, made sure I got a rides home and back in the shuttle. When the car was done, the service rep went over all the items, including tire pressure, windshield wipers, battery cold cranking amperage, etc. which I thought was very thorough and helpful. Altogether I was favorably impressed with my first visit to this dealership.

cyrilc

10 de ene. de 2013

We had really great experience working with sales and finance staff at Markley Motors. There was no pressure tactics. They were very reasonable in the negotiation process and finalizing the Acura that we bought.

jjohan

14 de dic. de 2012

Very professional staff; took care of needed service promptly and gave an estimate on a possible future repair. I used their shuttle service which was also very prompt and convenient.

Dust ever

21 de oct. de 2012

Everything was great as usual. Jack in service is always great to work with. Service was prompt. Markley's staff is always friendly and courteous. I have been coming yo this dealership for 23 years.

w101bdk

18 de oct. de 2012

I came in and had an oil change and car wash in a very reasonable amount of time. I spoke with the parts department about some frill that will be nice for remodeling when it comes time for the timing belt replacement. Coffee, cookies, overall great service to my car and a very comfortable place to wait for service to be completed.

TSSpear

30 de sep. de 2012

Went in looking for a new vehicle. The experience started off decently, even though they were pleasant and allowed us to drive the car we were looking at buying; the experience turned south. They were inflexible on price whatsoever and gave us an insultingly low offer for our trade. We had to wait for at least 30 minutes to get our initial offer. When we were not happy with it, we had to wait another 15 minutes to get another poor offer. We definitely left on bad terms. Additionally, they spoke poorly of another Honda dealership in Colorado. That alone speaks volumes for the type of people working there. From the moment we set foot on the lot, we felt like the place was not welcoming. Don't waste your time here, drive right past them and head to Honda of Greeley. Much friendlier and a much nicer place to spend your $$$.

rosem72

21 de sep. de 2012

Very impressed with every aspect of our dealings with Markley Motors. Customer service far exceeds any we have experienced with other dealerships. Staff seem to be honest, friendly and knowledgeable.

Michael J. Schaefer

21 de sep. de 2012

I was born in Fort Collins 61 years ago and have never been disappointed with the service at Markely Motors. I have memories of my father buying cars and trucks from the Markleys when I was growing up. My parents moved in retirement and when I called him with a car question he would ask if I had called Markley. When we were looking for a car for my step daughter our first stop was at Markely Motors. We worked with Philip T. Altenhofen and as it worked out Markleys was also our last stop in our search. Two oil changes later Emma is till very happy with her Honda Accord and that makes her mother and I happy as well. I would recommend and have recommended Markely Mortors anytime someone is looking for a vehicle or great service. My wife had a CRV we traded in on the Accord and was happy with her service over 12 years with Markelys. Thanks for all the years and we are looking forward to many more.Michael Schaefer

AekinJay

8 de sep. de 2012

If you're looking for a great new or use vehicle, we can't recommend Markley enough! We've gotten four vehicles there over the past years and they have the most knowledgeable, friendly, and helpful staff anywhere. Our salesman, Don May, is great, but really anyone there will be helpful and will really go above and beyond to make your car buying experience (or car leasing like ours) the very best that there is!

fcgirl

17 de jun. de 2012

Markley has always treated me right. They are real people helpig me with my cars needs. They explain everything to me with as much detail as needed to help me feel comfortable. The service I geetis outstanding. an't imagine going anywhere else. The Markley family are a strong pillar of our community and I am proud to do business with them for all of my of my automotive needs.

to hard

16 de may. de 2012

I buy all my cars from Markley Motors, Great used used cars, great service Dept.Thank you guys for the great deal, always a pleasure to deal with.

cbattmer

13 de abr. de 2012

Couldn't ask for a more pleasant experience. All contact points were pleasant to deal with. I was kept informed of everything and treated with a smile and friendliness from everyone. Markley is a keeper.

lkovari

27 de jun. de 2011

Shopping at Markley Motors started on a bad foot but seemed to get better. However then it got drasticly worse. We had to hunt down a saleman in order to get help in test driving the car we wanted, once we drove it we wanted to talk numbers. We showed them the car we were looking to trade in, gave them all the information they needed. When our sales man Kenny Yates went to look for the guy to talk numbers with he was no where to be found, Kenny came back to us and said he was in a meeting and it would be about 20 minutes. We opted to leave and go to lunch and waited for the call we were promised, that call never came in. We would have bought that car the same day if we could have come to an agreement on numbers but it never made it that far because we were left in the dark and not called back. If it wasnt for this car being a fit I would never shop at Markley again or refer it to a friend. I would definitely use someone other than Kenny Yates.

JK1979

19 de may. de 2011

We had the pleasure of working with Matt Voegtle in the Internet Department. Our Honda salesman was very knowledgeable about Honda and was very professional throughout the entire deal...would definitely recommend Markley Motors to anyone looking for a new Honda!