DenaliKeith

25 de sep. de 2016

I went in for a used Yukon XL Denali and left a week later with a nice deal on a new 2016. Deanna presented options, provided good answers to my questions, was professional, respectful of my time, and was not pushy at all in this process. She was thorough in the training and setup. Frank also was respectful of my time through his presentation of extended warranties/services and completion of the purchase. Eric and the rest of the Marquardt team also did their part in making this purchase a pleasant experience.

Tommy R

21 de sep. de 2016

My wife and I went to Marquardt of Barrington with our 2 used vehicles in order to trade them for 2 newer vehicles. The experience that we had was nothing short of phenomenal. Our sales person was Deanna Hattula, who went above and beyond to assist us in purchasing 2 newer used vehicles. We also dealt with Novi in finances, who worked everything out for us financially. We met with both brothers who are the owners of the business, who were both first class. When a delay in the bank loan slowed things down, Dan Marquardt had Deanna order some food for us. WOW! Troy Kent was fantastic also. The entire team worked hard to satisfy our needs. You can bet we will highly recommend Marquardt to any and all who are interested in a vehicle purchase. I could only list the one vehicle in the one purchased, but we also purchased a used Saab. Thank you all and may the Good Lord protect and bless you all!

Steven

16 de sep. de 2016

Honesty, Integrity. We shared what we were looking for, gave them our price range, Chris Williamson and Frank White made it happen. God Bless You!!!

NateO

10 de sep. de 2016

Chris was awesome and very responsive. I made him work for this one as I was pretty sure I knew what I wanted. Chris and management had to pull this vehicle from another dealer and needed it almost same day for a GM promo going on. He stuck with it for about a month and a ahead before I was ready and he deserved the sale. I could have just gone to the other dealer who had the vehicle but the support and team at Marquardt were top notch. We agreed to a price and final #'s on the phone/text/email to make the actual of process of buying simple. This is where Frank comes in. I had told Chris and Frank to everything ready when I got there so it would be quick. Frank called , verified a few things, and had everything printed ready and all was correct. Quickest and easiest purchase I have done. So thanks all!

Happy Customer

28 de ago. de 2016

Marquardt provided really outstanding sales service. Christopher Williamson bent over backwards to make the experience of purchasing a vehicle a good one. He provided everything I asked, and I feel the final price and arrangements (like replacing a door trim piece) for the vehicle were just what I requested. When Chris wasn't in one day, another sales associate helped me for over an hour. Since I had to fit visits to Marquardt into my work schedule, I appreciated the sales staff's flexibility. I like what Marquardt offers in service and assistance going forward -- from what I experienced so far, I believe they will deliver!

TeacherGina

25 de ago. de 2016

Everyone at the dealership was friendly, helpful, and professional. They went above and beyond to get us the exact car we wanted at the right price.

KK

20 de ago. de 2016

I have bought cars for many years, and without a doubt Carey Lynch is the best General Sales Manager I have ever dealt with! She was an absolute pleasure to deal with, and is 100% customer focused. Every car dealership could learn something from her. If you are in the market for a Buick or GMC...Marqardt is the only dealership to buy from...and Carey is the only GSM to work with! Such an awesome experience!

Jer R

19 de ago. de 2016

I went to Marquart through the Costco auto program in search of a new Buick Cascada. I had contacted several other dealers who were unwilling to discount the car because of its limited availability. I met Chris Williamson, my sales rep, who was responsive, fair and handled the transaction, including the trade in of my existing vehicle, in a truly professional manner from start to finish....it took approximately 6 months to finally get the car in the color I wanted and Chris kept me advised throughout the entire process. Everyone I dealt with at Marquart was friendly and professional. I am pleased with the car and look forward to having it serviced at Marquart.

JEhrhard

14 de ago. de 2016

I don't usually review anything but I had to take the time to share how great the team at Marquart was especially Deanna Hattula. I had been searching for an Acadia at multiple dealerships and had no luck. Most I would never go back to. In one of my last efforts I went to marquart. They team stayed late to help me get the car I needed and were a pleasure to deal with. The customer service was amazing and I plan on doing all of my future vehicle business through Marquart.

HappyBuyer

10 de ago. de 2016

From the initial contact through final purchase, they were extremely professional and easy to work with. Very likely the best purchase experience I have ever had. Highly recommend them!

Rose Marie Domeny

29 de jul. de 2016

They alway make me feel comfortable and a valued customer.

LisaGene

22 de jul. de 2016

Always friendly and not over pressured. Brian always kept us in the loop on what we were looking for and was very knowledgeable! He is an asset to your dealership.Both Carrier Lynch and Brian will be the people that keep us coming back! You can't find better people and a better place to buy a vehicle! Love this place!

none

14 de jul. de 2016

Chris was an enthusiastic, knowledgeable, patient, and helpful salesman. We thoroughly enjoyed working with him! He even followed up with a call the next day.

gmc

13 de jul. de 2016

Called for info on new acadia, Deanna answered and although she was new she secured all info for me andfollowed up. I leased an Acadia shortly after that. Good buying experience close to home.

Mtmasters

10 de jul. de 2016

Jeff listened to my needs and helped put me in a truck that worked in my unique situation. Finance team was equally helpful in pairing me with the best funding source to met my situation .

GMC123

8 de jul. de 2016

Excellent staff and nice smaller dealership. I went into another GMC dealership and walked right out and went back to these folks. I would buy my next vehicle from them.

bmac116

8 de jul. de 2016

Typically I walk out of dealership feeling a bit uneasy, but this experience was a completely different story. I have never bought anything other than a Toyota and been dealing with the location in Palatine for the past 10 year, but the friendliness of the staff and ease of buying at Marquardt was the best and I will never look back!!! They were able to work with me and I was able to get the vehicle I wanted to drive home. The 24 hour test drive was great perk and really allowed me to know what I was buying, it's just so much roomier than the rest and an adult can fit in back row(Highlander, Explorer, etc.) I definitely will be going back for my next purchase as well!!!! Novi and Jeff were nonaggressive, Carey was wonderful at front desk, and Frank was able to get me the financing I needed..

Iliana R

28 de jun. de 2016

I would strongly recommend this dealership. We bought two cars and my sister went back to buy one as well. They have great customer service, prices, and always welcoming people. Plus the two year Free oil change door-to-door service that they offer with used cars. I would go back to this dealership to purchase future cars. I just love driving Buicks.

thepurpleace

28 de jun. de 2016

Deanna was extremely helpful throughout the entire sales process. She was patient while I looked for cars that fit my requirements and sent me stock updates when new cars came in. The closing was quick and painless. Thanks again!

Ms D S

25 de jun. de 2016

It was very good. Sales was not pushy, but around to answer any questions we had. the ability to properly demonstrate vehicle features was exceptional. There was water and soda available, and when the coffee was empty later in the evening, they immediately made some fresh. It was a very pleasant experience.

Acadia Lover

20 de jun. de 2016

We came in looking for a dealer certified Enclave or Acadia. We test drove 4 cars and decided on a 2013 Acadia. The car wasn't on the lot because it was being used as a customer loaner car. Deanna offered to drive to the customers, switch out cars and drive the Acadia to our house so we wouldn't have to drive back to the dealership the next day for a test drive.

Joe

8 de jun. de 2016

I had a great experience with Marquardt from sales person to finance manager and all the staff. Jeff was very easy to deal with and very informative about the car. Frank made the paperwork and finance process easy as well

Mark F Paschke

7 de jun. de 2016

Clean, fun, friendly, helpful, painless, no pressure experience. Definitely a family atmosphere. I could tell that the personnel I dealt with really liked what they did and like working for the dealership. I feel great about the deal I got and left smiling. They were personable, quick, honest, and supportive throughout the entire car buying process. I was in and out in less than 4 hours. Their communication was great. Highly recommend this establishment!

Paul1

3 de jun. de 2016

The best place to get a new or used vehicle. I bought a GMC truck ( used ) a few years back and was very happy with the way I was treated and with the vehicle. When I started looking for another vehicle I looked on the net and found a few Jeeps I liked. After narrowing down to 2 Jeeps I desided to go back to Marquardt a dealership I trust. Once again I was treated great and got the Jeep I wanted at a fair price. I will and have told everyone that's looking for a vehicle to go to Marquardt.

Guido

1 de jun. de 2016

I have been looking for a 2015/2016 GMC Canyon or Sierra for about 2 months. When I drove by this dealership I pulled in bc I noticed a blk one from the road, the experience was unbelievable.Jeff came out to speak w me and it was all Top Notch moving forward. They held the vehicle for me for over 2 weeks until I could get back to finish the deal. The financing was also excellent, Frank had everything lined up and ready to roll. We were in and out in less then 45 minutes, most dealers keep you at the dealership for hours trying to sell you everything you don't need.. Guys, it was a great experience!!Keep up the great work!!Mark & Tracy..

GMC terrain

31 de may. de 2016

Finally a dealership that has their act together. Our purchasing experience at Marquardt was second to none. The GMC we purchased was at another dealer, and was obtained and ready to go the next day. Novi Cammarata was knowledgable, courteous, and most helpful. Without question we will recommend Marquardt to friends and family.

sdkwells

24 de may. de 2016

We were looking for a newer car that had some specific features. Chris took the time to listen (and laugh) at some of my questions and concerns. There was zero pressure and the trade in was a fair exchange. We will definitely be back. The card and dealership were a perfect fit.

btmline

24 de may. de 2016

I was looking for a specific vehicle and found it on-line. Drove an hour from Wisconsin and found it to be exactly as advertised. Deanna and Troy were a great team to work with. Frank was very helpful in explaining the many warranty options. I would highly recommend them to my friends a family and will likely purchase our next family vehicle there.

Btinkham

17 de may. de 2016

We never felt the pressure you hear about when buying a car. Everyone from our sales person to the sales manager to the owner to our leasing specialist had our best interest in mind. The entire experience was ivery welcoming. Would recommend to everyone I know to buy a car here.

Tim Franzen

15 de may. de 2016

Did a lot of research for a new truck before stopping in at Marquardt, and I knew what vehicle and options I wanted. Met with Miguel Sanchez and he was very helpful in getting me the truck I wanted. It was a very positive experience, and I highly recommend Marquardt, and Miguel, if you are looking for a new Buick or GMC.Frank in Finance was very professional and made the signing easy.Last night was having dinner with friends and I told them about my experience. Turns out they had purchased from with Marquardt last year and said they also had a very positive experience with them.

Newby_21

11 de may. de 2016

Great dealership came down from Wisconsin and they didn't disappoint. Everybody was very kind and they got me out the door in my new ride in a hurry would recommend marquardt to everybody I know!!!

janiceEncore

6 de may. de 2016

We have not purchased a car for a long time but we are not strangers to Marquardt as we take our 1996 Roadmaster there for maintenance for the last 20 yrs. Yesterday we leased an Encore. Our sales rep, Chris Williamson, was so courteous and knowledgeable about the Buick products. He made it so easy for us. We are so thankful for his help. All of Marquardts employees are second to none.

Jay O

2 de may. de 2016

Jeff was great to work with...one year into our lease of our GMC Yukon. We've been treated with the same level of respect and appreciation every time we walk through the door. Thanks to each of the team members that make this a great experience.

GMCTERRAIN

30 de abr. de 2016

Everyone from the salesman, to the sales manager, to the finance manager was so informative, nice, welcoming, and patient. I am a recent med school graduate and I bought my first vehicle here and the salesman really went out of his way to get me the exact vehicle that I wanted and made sure I got the best possible price. He kept me well updated on the vehicles he had available until he found the perfect match for what I asked for. It was also my first time financing anything really, and the finance manager was really patient and went through every detail with me. Overall, great dealer! No pressure, just a calm and relaxing atmosphere and purchasing process.

I'm Happy

29 de abr. de 2016

Professional, pleasant, knowledgeable, helpful, at ease experience. I'm happy!I left with another buick that I love, thanks to the extraordinary efforts and help of Deanna; a saint of a salesperson and Frank's financial knowledge. Thank you Deanna Hattula. Thank you Frank White.PS Marquardt of Barrington you always exude excellence in both sales and service and class.You sure know how to run a business and make your customers feel special.

MK

28 de abr. de 2016

Very Happy! Was greeted by Matthew service advisor very personable and knowledgeable of my buick rendezvous. Told him why I was bringing car into be checked. He recommended a complete check of car and was surprised at what they found (not the real reason I brought car to be checked) needed to be done, but not all on the same day. It was helpful to me so I can plan on having the several problems taken care of at a later date. Very clean, bright dealership/waiting area, friendly staff. Would recommend to friend or family to have care serviced.

Phil

6 de abr. de 2016

On my initial visit I was greeted by Christopher and he made me at ease in me guiding through finding the vehicle of my choice.

cinencore15

5 de abr. de 2016

I went in to drive the new Casandra, and drove out with an Encore. Salesman, Chris Williamson wasvery respectful and the whole experience was the best- I have owned 6 other cars, and this is the first Buick, and first time at this dealership-very impressed!!

greg

31 de mar. de 2016

Fantastic car buying experience. I will tell everyone to check this dealership out. Our salesperson was fantastic and answered all of our questions. Thank you.

hfkind74

27 de mar. de 2016

Deanna and Frank were the best. Deanna was friendly and knowledgeable on the vehicles I was interested in. Deanna was prompt to take phone calls. I got a excellent deal. Was even able to take the car home and come back next day to sign papers since I had to get back to work.

Gas

21 de mar. de 2016

Purchased a 2016 Yukon. Our salesman, Chris Williamson, was very helpful through the whole process, as was Novi, who did our financial paperwork. No complaints at all. Highly recommended. Very satisfied with our new car, and with the service we received as new customers.

Sherri Anne Cater

17 de mar. de 2016

I haven't purchased a car in quite a few years. Frankly, I was very nervous to do so, but everyone was very kind and welcoming. Deanna was very knowledgeable and personable to work with through the entire process. Frank White was also kind and easy to work with. I'm thrilled with my purchase and the entire experience at Marquardt of Barrington. Thank you to everyone and I'm sooooo loving my car!

kim123

27 de feb. de 2016

I am very satisfied with my car buying experience with this dealership. Chris Williamson and Frank White were great to deal with!! Thanks for a great experience.

Jim

23 de feb. de 2016

Everyone was down to earth, approachable, knowledgeable and had true enthusiasm for their jobs and customers. Would totally recommend this dealership to everyone. Our sales person was so knowledgeable, we were totally impressed.

Bear

21 de feb. de 2016

Great, great man of conviction and honesty. Frank knows his stuff, made me feel glad to be there. THANK YOU. Frank is one of three reason for me writing this. I also had the opportunity to meet and work with Troy. Another Great experience with a great guy. Troy also made me feel I was a valued customer. My entering of the front door was met bay the smiling face of Deanna. She informed me that she was a little short on experience but if she had not said any thing I would not have known it. She was very professional helpful. These three people made my driving from Wisconsin to purchase my truck one of, if not the best car buy times I've ever had. THANK YOU < THANK YOU< THANK YOU

lizk712

16 de feb. de 2016

I have been a Marquardt service department customer for 6 years and I knew I wanted to buy my next car with them as well. I enjoyed my new car purchasing experience at Marquardt. The people there are friendly and easy to work with. Jeff was honest and helpful in finding me the exact car that I wanted and that fit my budget. He has continued to work with me to make sure that I am happy with my vehicle and my purchase.

Taffy's Mom

12 de feb. de 2016

My husband and I recently bought a Buick Enclave from Marquardt. It was a pleasure to spend so much money there. The sales manager, Ms. Lynch, and our salesman, Jeff Schoeps, were quite professional and courteous as well. The dealership is attractive and clean both in the sales area and the service dept. We have received good treatment during our service visits over the last several years and buying a car from Marquardt was an easy decision to make. I would highly recommend them to friends and family.

anonymous

9 de feb. de 2016

This was a very exciting experience for me and what made it even better was how great the people here are. Chris helped me find just the perfect car for me. He made sure it was in my budget and the process didn't take forever!! I definitely grabbed a handful of licorice and drove!! Thank you all so much for your hard work!

xx of St. Charles

3 de feb. de 2016

I've shopped around and did my homework. Ultimately pricing from dealer to dealer was very close if not the same. I had read some reviews that put this dealer in high regard, especially the staff. I decided to take a chance and was greatly impressed. Everyone there was very supportive, especially the salesman Chris Williamson. He really went out of his way to find the perfect vehicle for me while looking at savings options to keep costs low. Purchasing a new truck from him and Marquardt of Barrington was a very positive experience. (free licorice and all).We are now looking to buy another vehicle for our daughter and will definitely be going through Chris and the Marquardt Team!

Riggs

2 de feb. de 2016

We had a very good experience here. Nice people, very clean environment, kids area was great. We were treated like someone spending there hard earned money not left feeling like we were being taken advantage of.

rockhoppers from rockford

2 de feb. de 2016

My wife and I had a pleasant experience visiting the dealership recently. Chris, Frank and Eric made us feel welcome while answering all of our questions. We test drove a car with Chris as our salesman and navigator, then returned to the lot to speak with Frank about their policies concerning the financing of a used car. His explanations were to the point and easy to understand. Then we were introduced to Eric who ultimately made us an offer that was difficult to refuse. Ultimately, my wife and I decided there were some features in the car that didn't hold our interest, so we chose not to make the purchase based solely on this fact. I would recommend Marquardt Motors to anyone interested in their fine cars and tell them to look forward to meeting the fine, down to earth, folks who work there.

kartheek4u

8 de ene. de 2016

Everybody is so friendly here. We did not see the usual hurriedness that we see at other dealers. They gave us the required time to decide on what we need. Allowed us to do multiple test drives to get comfortable with the vehicle, always considered our need and budget situations. Even when we visited them after the sale was done for more help, Brian was very professional and friendly and helped us in each and every question we had. We would also like to thank Troy and Novi for making this sale very easy and hassle-free.

Andy

7 de ene. de 2016

Marquardt of Barrington Buick/GMC is an excellent dealership. Everyone there delivers with sincerity, professionalism and integrity. Tomorrow I'm excited to pick up my new GMC 3500. Chris Williamson has been extremely helpful throughout the entire purchase process - - - I highly recommend Marquardt of Barrington

mytruck

7 de ene. de 2016

Picked up my new GMC 3500 today. Chris Williamson made this process very easy. Everyone there from the beginning to the end was so helpful. We would highly recommend this dealership.

nod815

28 de dic. de 2015

Tim McIntyre at Marquardt of Barrington Buick GMC has been most helpful in the purchase of our last two Buicks. He is very knowledgeable about the product, professional in personal dealings, found the exact vehicles needed, and provided competitive pricing and financing. I strongly recommend that your contact Tim McIntyre for your next Buick.Sincerely, Don Alfano

Jack1101

18 de dic. de 2015

I just completed obtaining my second leased vehicle from Marquardt. Additionally we have one owned vehicle through them as well. Tim McIntyre has handled all three vehicles for us over the last 3 years. He has been a pleasure to deal with each time. Professional, knowledgeable and friendly. He answers all our questions in a timely manner. We intend to return to Tim for our future vehicle needs as well.Tim Holloway handled the lease paperwork in a professional and efficient manner. The whole process was top shelf.

JB

12 de dic. de 2015

Ray and Frank made my vehicle buying experience a breeze!

Jeanie M

22 de nov. de 2015

Was helped right away from Jim in service who was so kind to look at my car even though my recall part was not in yet. Gave me the estimate for future work which I can budget for sooner than later.. very friendly parts dept too wish I could remember his name tall guy who has my key fob to pick up after Thanksgiving.. thank you for car wash card and vacuuming out car who ever the porter was did a great job and nice job to sales guy for showing me the 2016 Regal I have a 2004 lol but not looking to trade up I have a car payment. Thanks again

Sharon Rasmusson newcar/3664

20 de nov. de 2015

The entire staff was courteous from the moment we walked through the door until we drove off the lot in our new car.Jeff Schoeps was professional in every way in helping to find the car that fit our needs. Would use him again as well as to recommend him.Eric Maines helped us with filling out paperwork and Novi with financing. Great working with both of these gentlemen. All you offer after the car has been purchased is outstanding.Chio and Sharon RasmussonChip and Sharon Rasmusson

Arlington Heights Resident

18 de nov. de 2015

Just bought my first car with Marquardt. I worked with Jeff Schoeps who was very thorough and responsive. He was helpful without being pushy and when I needed something, they addressed it right away. Overall, working with them was a very positive experince for me.

markpleenap

13 de nov. de 2015

My first visit to Marquardt was on a Thursday night. I got to see a few SUVs and go for a test drive. There was no pressure put on me at all. I was given a first offer that was pretty good. I did more shopping online. I then did some negotiation over the phone with Brian Safstrom. I made him an offer over the phone and he called me back after talking with his Sales Manager and said "We can do that." I went back to Marquardt and my family came as well to see the Denali. I filled out paper work and we drove home in our new Denali XL. Overall the purchasing process was pretty quick.Brian Safstrom was great to deal with. Knowledgeable about the products, courteous, easy to communicate with. Again, nobody pressured us, I never felt in a hurry.

Lamplytr

9 de nov. de 2015

Marquardt's people so gently and knowledgeably dealt with me, an edgy customer due to post-traumatic stress from a recent accident. Chris Williamson gave me concerned help from the time I walked into the dealership's relaxing environment until the end of my orientation in my home driveway the next day. He sensed my anxiety and offered every support possible, patiently encouraging me, despite fear of driving, to accustom myself step by step to a beautiful new Buick Encore which I now love. I also love Marquardt, an elegant spa, and Chris, a real people-person. Looking forward to years with you all. --Dav Faust

M Kozanecki

26 de oct. de 2015

Great place to buy a vehicle! The atmosphere at Marquardt is very calming and there is no pressure! My wife and I had this inner feeling that people were being honest and straightforward in everything they said and did. We can't say enough about Miguel Sanchez, our salesperson. He was kind, super patient, and knowledgeable. We developed a special respect for him over our decision making period. All of the people at Marquardt were great!

Ron Sommario

20 de oct. de 2015

Bryan was great. Answered and took care of all my questions and concerns.

warchief

27 de sep. de 2015

Came here after visiting 2 other dealers.Absolutly no comparasion The employees here are very well informed on the product they sell.Great place to buy a new car!!!No pressure No hype Just a great experience.

Dutchgirl_59

4 de sep. de 2015

Very pleasant, not high pressured. Eric was prompt at returning calls, knowledgeable about your product, and a pleasure to do business with.

satisfiedcustomer

1 de sep. de 2015

We have always found Marquardt of Barrington to be helpful, whether we are buying a car or not. Great environment for both sales and service.

jimbo47

28 de ago. de 2015

Best dealership in the area to buy a car from. Jeff Schoeps went above and beyond to work with us and creating a great deal on a new Buick Enclave. I would recommend Marquardt to anyone looking for an honest dealership willing to serve the customer.

mike45

28 de ago. de 2015

We came here after having been to another GMC dealership where we received horrible customer service. Marquardt of Barrington knows how to treat their customers and I would definitely buy more vehicles from them in the future. Keep hiring people like Brian and this place will always be successful!

Christina Van L

27 de ago. de 2015

This is the 2nd vehicle I've purchased from.Marquardt.I have always found the customer satisfaction quotient to be unparalleled. We worked with Brian,who was the best of the best;compassionate,caring and relentless in trying to make sure we got the perfect vehicles for us! Frank was wonderfully professional and kind as well-would shop here every time,given the chance!

2 very Happy Marquardt customers!

18 de ago. de 2015

Very pleased with the entire professional and friendly sales staff. Eric Maines was very helpful and informative. Great relaxing sales process which helped to make the right decision. We were very happy with the extremely clean used cars, good quality selection, and the very competitive prices offered at Marquardt. .... We could not decide which of the cars we wanted ...so we bought TWO! My wife and I are EXTREMELY happy with our awesome purchases ... both cars are fun to drive. Thanks everyone!

ksteff121

14 de ago. de 2015

We recently purchased a new vehicle from Marquardt of Barrington. They were easy to work with & had a good selection of GMC products. Eric Maines was our salesperson and he did a great job. His no non-sense approach was appreciated! We didn't feel like they were wasting our time or playing games, like many car dealerships do. Overall, we would recommend them.

BurkeFamily

4 de ago. de 2015

We could not have had a better car buying experience! Absolutely no pressure what so ever to buy. They all took the time to answer our questions, Listened to our situation and were very accommodating. We will be back for our next car! Thank you all so much!

buick since 1951 riviera

27 de jul. de 2015

FRANK AND BRIAN BOTH WERE VERY HELPFUL, THE THING I LIKE IS NO PRESSURE AND STILL WERE VERY COURTEOUS, BY THE WAY, THE REASON I CAME BACK WAS BECAUSE A LONG TME EMPLOYEE MIGUEL WAS HELPFUL YEARS AGO AND STILL IS. THANKS JOHN DONATO

Snowfun

20 de jul. de 2015

On my long search - which started at the Chicago Car Show - I had narrowed my decision to three vehicles. My last NEW car was purchased in the 1980's - my last several cars have been used. I decided that this was the year for a new car with everything on it that would work for me.Marquardt was the fourth dealership I visited and was immediately stuck by the friendliness of my salesman...Jeff Schoeps...who put me at ease as soon as we started to talk. There was no pressure, no hard sales techniques, just a nice guy who wanted me to relax and take my time. After I drove the Encore, I told Jeff that there was another car in the running, and I'd let him know when I made my final decision. He gave me pricing information, trade-in value for my car, and all of the rebates I would be entitled to.The next time I talked to Jeff, I had made my decision. I liked everything about Marquardt of Barrington and wanted to purchase my car from this dealer. I bought my car today and was guided through the entire experience by Jeff and Frank White - both men were patient with me and answered any questions I had. I probably haven't processed everything Jeff showed me, but I know that I can call him if I need any help.All in all, a great experience for me.

swiguy2112

18 de jul. de 2015

We worked with Tim in Sales and Frank in Finance. Both significantly exceeded our expectations in both their professionalism and knowledge about vehicles and financing options. Whenever you are buying a car, there is a lot of natural downtime as paperwork is completed. Both Tim and Frank made it their mission to make sure that waiting times were filled with other activities so they could work on the background process. Even Dan Marquardt, co-owner of this business, spent time with us getting to know us as people, not just car buyers. While we tend to hold onto cars for a long time, we will not hesitate to come back to Marquardt of Barrington for both the Service of our current vehicles and for the purchase of a new vehicle. Tim, Frank, and Dan, thank you for making our new car purchase experience something to remember.

Lisam

16 de jul. de 2015

My salesman was Jeff Schoeps and he was friendly and worked with me to find the price I wanted. All of the employees were courtesy and made sure my needs were being met. I enjoying my new Buick Regal and would highly recommend buying a vechile from them.

Yamahar1

15 de jul. de 2015

Had a specific vehicle featured online in mind before I came in from the city. Called, spoke with Lena and she quoted me the OTD price. When I arrived was greeted by everyone and given a test drive. Brian, my dealer was great. Friendly guy. Very professional. I made the decision to buy and had financing set to go but was delayed by 1 day. (My banks fault). Met with Novi, the sales manager and with his help he got me a better interest rate. Drove away a satisfied customer. Very pleased with the vehicle and had a really easy experience. Great job everyone. Was a pleasure doing business with you all.

fitzhue28

14 de jul. de 2015

My wife and I recently leased a GMC Acadia. Eric from the first email via online request for information was professional, personal, and efficient. Marquardt provided a higher level of car and customer service than the other two main dealerships in Barrington. We should know as we've purchased two cars from the other two main dealerships. Eric was quick to address my questions with detail, but never talked over my head. Eric even sat with my 5 year old son and watch cartoons as we waited for the car to be cleaned and detailed and final walk through! Best car purchase/lease experience ever! Ask for Eric Maines! Tim Holloway was quick and efficient with the final paperwork!

Marcin.Kasperczak025

11 de jul. de 2015

I am very happy with my purchase. It was my best experience when buying a car everybody was really nice. I visited different dilerships before and the customer service was very bad i had bad experiences. This was actually the first time when I enjoyed buying a car. Thank you Tim Mclntyre and Carey Lynch for all your help.

nick26897

29 de jun. de 2015

My wife bought her G6 from Marquardt back in 2008 and we had such a great experience we came back to buy my 2015 GMC Canyon. I'm pleased to say that the dealership has not changed. We couldn't have had a better experience from the moment I called them. Ray Linnemann was available by text or phone for all of my questions and always prompt with a reply. Frank White reviewed all the finance numbers and explained everything so I was comfortable with each form I was signing. My wife has used their service department several times on her G6 for minor fixes and routine maintenance. They have top notch customer service and wouldn't want to buy my next car/truck anywhere else. Oh, and the free car washes for my Canyon anytime are a huge bonus!

Mike

16 de jun. de 2015

Everything about our experience was more than first class. Everyone we dealt with was extremely friendly and professional. They made the entire purchase experience a total pleasure. We bought a Buick Enclave for my wife. The delivery experience was so professional that she learned valuable things she never knew before. I recommend this dealership 100%! We will definitely do business there again!

Maureens

13 de jun. de 2015

This was my first dealing with Marquardt Buick. We purchased a 2012 Acadia. Jeff Schoeps was very helpful, friendly, and a real down to earth person. He was thorough and understood what I wanted. He was professional and I appreciated his efforts in helping me find something that suited our needs. He was never pushy, and that in itself is nice. Marquardt has been around for many years and you can see why!

Skibo30

10 de jun. de 2015

From the minute we walked into Marquardt and met our salesman, Novi Cammarata, we felt we were in good hands! Novi was very friendly and patient with us as we explored different options for our Acadia. There was absolutely never any pressure to buy. We had worked with Carey Lynch before at a previous dealership, and knew she would give us an honest evaluation on our trade-in. They both worked very hard to give us every incentive available so that we could afford the car we wanted. The customer service was excellent and Novi took great care to explain all the features offered in the Acadia. Frank White was also very patient as he explained our financing and additional warranties offered for the new car. All in all, this was the most comfortable, easy car buying experience we have ever had, and we look forward to doing business with the team at Marquardt again!

Thook25

9 de jun. de 2015

We had a great car buying experience with Marquardt! Working with Carey Lynch, Brian Safstrom and Novi Cammarata was stress free, easy and reassuring all at the same time. Brian made sure he kept us up to date on all of the details and he thoroughly explained all of our new Acadia's features! This was by far the best car buying experience we have had and will definitely be referring others to them!

Donna

5 de jun. de 2015

Best buying experience ever. Surpasses any other of many automobile purchases we have made. Tim McIntyre, our salesman, made sure we got every incentive possible, located the Enclave I wanted, and took time with the delivery. He explained everything thoroughly. He is very knowledgeable about Buick products and answered every question we had in detail. Would definitely recommend and buy again from Marquardt.

Brian

3 de jun. de 2015

Our entire car buying experience was very stress free. We told Jeff on day one that we were just looking and not ready to buy. The staff was very accommodating and never pressured us. Great customer service and I will continue to service our new car there.

crazydeals101

2 de jun. de 2015

Our family has been dealing with Marquardt of Barrington for years and, it only keeps getting better. The staff, without exception, treats you as family. From sales, to service, and beyond, they seem to continually strive to serve with respect and honesty in every transaction. The team goes out of their way to make you feel like family rather than just another customer. I couldn't recommend any dealership more highly than Marquardt!

Will.S80

31 de may. de 2015

Everything was great and went as smoothly as buying a car could go. From finding the car online to showing up on Memorial Day at the dealership(they were actually closed) and still Matthew Marquardt was there working and allowed me to take the car for a test drive. Since they were closed I ended up going back the next day to finalize my purchase and got to meet more of the friendly staff of Marquardt Of Barrington Buick and GMC. I also learned I get free lifetime car washes! ~William

LP

30 de may. de 2015

I usually rank buying a car right up there with working with mortgage brokers. Not this time though. I found Marquardt's customer service to be excellent and Sales person Tim McIntyre to be extremely professional and above board.Would highly recommend even if you have to drive a bit to get there.

TMB6

28 de may. de 2015

I had a great experience with Marquardt. Working with Jeff Schoeps and Cary Lynch was comfortable, easy, and I feel like I got a great deal on my Acadia. We also had some fun and laughs throughout the process. It was a very personal and friendly experience. This was by far the most pleasant car buying experience I have ever had. I really feel like they were working with me to make it a win/win. Even though I dragged the process out over a few weeks, and was still looking at other cars, they did not pressure me at all, or hound me like other dealerships did after I test drove a car. The treatment I got from other places, that made me feel like a piece of meat, just made me want to go back and buy from Marquardt, and I am glad I did. I also LOVE my Acadia! If only they could have sold me the Denali for the price of the SLT....LOL..I would have given them a 10 Star rating!

bdavidson23

27 de may. de 2015

Went in on a Saturday and test drove two SUVs (research stage) with the intention to make a final decision by the following weekend. Brian listened to what we'd like and answered our questions confidently. Afterwards, we sat in Brian's office and we were provided with the pricing information I requested as well as the additional bonuses Marquardt provides as a dealership (door-to-door service, free car washes, etc). Troy (sales manager) asked if there was anything they could do to have me walk out of their dealership with a car today, I said no, we needed time to mull over our options and he simply said ok with a smile,and gave me his contact information to reach out "when I was ready". In short, Marquardt is an authority on their product, available when we needed them, and above all, great listeners. We ended up leasing the following Saturday. It was Memorial Day Weekend so they were a little backed up and everything took longer than anticipated. However, they kept updating us every step along the way so we weren't wondering and gave us a car to go get lunch while they got our car ready.

stmingus

20 de may. de 2015

Found the car we wanted online. Made a fair deal on the phone and then drove over 200 miles to get the car and make the deal. Everything went very smooth and Ray Linnemann did a great job as did Miquel Sanchez. Thanks!!!!

jokirx5

19 de may. de 2015

Buying our Buick at Marquardt of Barrington was the best car buying experience we have ever had. Everyone was very friendly and we feel confident we got the best deal. We are going to back in the fall to get our second vehicle.

Koper1234

11 de may. de 2015

I would recommend using Miguel and this dealership. He is very friendly and trustworthy. Most of the negotiation was done over the home which for me was perfect. Just walked in and finished the deal.

bcat

8 de may. de 2015

I recently came into the dealership looking at midrange pickups, and Tom was super helpful finding just the right GMC Canyon. Great place to deal with, and low pressure.

Bob

6 de may. de 2015

The Marquardt team did a fantastic job. They spent the time answering our questions in a courteous and detail oriented manner for the vehicle we had chosen.

DLG

5 de may. de 2015

I have been looking for a newer model car with a few features which were lacking on my 2012 Buick Verano. I definitely needed a rear camera, warning lights on the rear view mirrors, I needed the car to be 'dog friendly.' I drove to Marquardt for an oil change and one of the Salesmen, Miguel Sanchez, approached me and very patiently went over the upgraded features on the 2015 Verano which I was looking at. As I was thinking of a vehicle with a higher sitting position and the 'feel' of a SUV, he offered me two test drives: one in the Encore (an overnight test trial), the other in a Denali which I drove home and back the next day without any pressure to purchase either model. I liked both of the cars I was shown; but having owned a Verano, I kept thinking perhaps I needed to test drive the newer model. It only took a drive once around the building and I was sold on it. Miguel answered many questions I had without wanting to be 'elsewhere.' Carey Lynch was present and gave me advice on leasing vs purchasing a vehicle because of my history of not wanting to maintain an aging car; and within minutes, she gave me prices to ponder! Then the leasing agent, Tim Holloway, explained the lease details in less than 10 minutes and answered a few questions that I was always curious about when leasing. There are many extra benefits besides the red licorice snack jars when you buy from this dealership. A valet service, free car washes, a specific amount of time for included 'maintenance' and 'oil changes,' and friendly, unhurried service department personnel!! Please stop in and visit this dealership! The waiting rooms on both levels are spotless and they have free sodas, TV, reading materials, and coffee!! I will definitely return to Marquardt for any further purchases and I know from experience the 'wait time' for routine work can be excessive in some dealerships. Yet, not here!! PS: Petsmart has a bucket and/or bench seat cover for your critter and the back seats in most models can be flattened for carrying a critter or a crate!!

bmescolotto

5 de may. de 2015

My husband and I were looking into a new car for me for months and going back and forth on which dealership we should go to. After doing a lot of research and looking into the reviews for Marquardt of Barrington Buick GMC we decided this was a great place to try ( even though it was the farthest dealership from my home) Once we arrived to the dealership we were greated by Tim Hollaway. He worked with us to help find the exact car we were looking for. He was great! Very knowledgeable and genuine. He made the process quick and painless. I would definitely recommend going to the Marquardt of Barrington Buick GMC dealership if you want the best service available.

tia456

5 de may. de 2015

We leased our most recent car from Marquardt of Barrington and are pleased to report the entire process was professional, smooth, and hassle free. We worked closely with Tim who was able to deliver and also got us a fantastic deal on our trade in (with an assist from Carey!) We will continue to utilize Marquardt for future car needs. A sincere thank you to everyone that makes this place so great!

Miller13

1 de may. de 2015

If there IS such a thing as a good car buying experience, I had it. No pressure and no BS. The salesman Tim M was patient and helpful. It was the typical bickering over price and trade in value, but there was no BS and no pressure so we were able to meet somewhere near the middle and the deal was done. The sales Manager was pleasant to deal with and he wasn't pushy either. After spending some time in there and chatting with a handful of sales folks, it felt almost like I was just a guest at a friends family gathering. I highly recommend Tim McIntyre and the entire Marquardt Family.

Smitty

29 de abr. de 2015

The car-buying process is never easy, but working with Tim Safstrom was great. He definitely seemed to have our best interests in mind, and we were happy to come back to this dealership after shopping around at others. We were also pleasantly surprised with the concierge services this dealership provides, offering to pick up your vehicle for service (if it consists of least an oil change and tire rotation) from your house, leave you a loaner, and return the vehicle when it's ready.

Mike S.

28 de abr. de 2015

I visited Marquardt early on a Saturday to look at a new GMC Canyon, i met with Novi, and the sales manager who were both very knowledgable and up front with all the information I was looking for. After reviewing all options i chose to check one other dealer on a similar truck, and the minute I arrived at the other dealership, I immediately regretted ever leaving Marquardt. After being tossed around and waiting for answers, I called Novi from the lobby and finalized negotiations over the phone, promptly told the salesman who was still trying to negotiate a deal that I had made a mistake, and immediately returned to purchase my new truck from Marquardt. Everything went smooth and I couldnt be happier with my purchase. Top notch!

enclavefan

23 de abr. de 2015

My salesperson, Jeff Schoeps gave me a great trade and sales price for the vehicle I bought. This is a great dealership. All the staff we dealt with were very nice. I like all the services they give you after you buy the car ,like free car washes.

gregk123

21 de abr. de 2015

I just wanted to take a moment to thank everyone at Marquardt of Barrington for their exceptional service. I went to about 9 different dealers in search of a used car and was greeted at each with the typical and expected pushy used car salesman. This was not the case at Marquardt of Barrington. You are all so friendly, helpful, and professional. I could not be happier with my experience and my new car. Thanks again Timothy Holloway and Kurt Marquardt, you made a difficult and stressful task so simple and painless.-Greg K

Chadbetsy

20 de abr. de 2015

Our second GMC in the past 2 years...obviously we LOVE your dealership and now are GMC users. We have the Acadia and Yukon! Brian, you are awesome! The only negative is that there are licorice packets around EVERY corner, so my 2 year old thinks that she can have 10!

Starla

20 de abr. de 2015

Greeted immediately by Troy. Introduced to our sales person, Tom Ostrow. Test drove the car I wanted, bought it for the price we hoped, work with Novi on the financing, and left with a handful of licorice and a beautiful Lacrosse. A very nice experience for me - and car negotiating is one of my least favorite things to do! You will be happy too!

JMB

16 de abr. de 2015

Miguel makes buying a new car a very pleasant experience. He works hard to offer the customer a very good price on their desired car. He is extremely knowledgeable about the cars he is selling.His polite ways are noticed and appreciated. When we need our next new car, we will certainly be calling upon Miguel Sanchez.Frank White worked very efficiently on the finance side of our car purchase. He was able to answer all of our questions. He is committed to making the customer's experience to be one of best possible.

DG2015

16 de abr. de 2015

Found the car I requested, sold it to me for my requested price, the whole deal was very painless.My salesman Jeff Schoeps was great. Did everything he could to make the buying experience very easy.Carey Lynch was also involved in the buy and did an outstanding job of getting me my car. Great dealership, great people.

Techman

15 de abr. de 2015

I research 5 AWD sedans of different makes and narrowed my choice to 2. Selected and custom ordered an AWD Regal, Premium II, Confidence 1 package. What a great car. Representative Novi Cammarata met me at the door on my 1st visit. He stayed with me throughout the process and followed the order from factory to delivery while keeping me informed. The service warranty, available concierge pick-up, free car wash, and available loaner cars made a good impression. But it was the mechanical technology of the car that I was shopping for. The AWD package on the Regal is tops.

JMRM2009

15 de abr. de 2015

My wife and I went down to Marquardt to drive an Acadia to just test it out. After driving it, I did not like it and mentioned I was interested in a Canyon. There were no Canyons on the lot, and Tim Holloway said he'd let me know when one that matched my specifications came in, and I could take it for an extended test drive. Tim found out what color and options I was interested in, and he tried to get one matching that for me to just test drive! However, he was unable to do so. Tim had a truck on order that matched what I wanted, and he kept me in the loop about when it would be coming in and how it was built, etc. The day it came in, Alexis from Customer Care called and set up a test drive with me. The best part is that Tim took the extra step of getting me a vehicle that I might actually want to buy so that I could drive the ONE I'd be buying. This may not have been the intent, but that's how I felt. I believe they went above and beyond before I even knew if I liked the truck or not! When it came down to it, the numbers were fair, they gave me a great deal, and Novi got us financing that was very low and beat a lot of those rate available at many banks. Great experience, great guys to work with, and very little pressure. Great place. Great people.

flarsk

14 de abr. de 2015

My wife and I heard about this dealership on KLOVE as a local business that supports their ministry. We checked out their selection online and found a car we liked. The sales people were friendly and welcoming. Tom was great. There was no pressure to buy or make decisions right away. They were even friendly and accommodating when I wanted to think it over for the night. In the end they gave me a great deal on my older car that I traded in and we bought our "new to us" car that day. It was a great experrience, as painless as buying a car can be. We both highly reccomend Marquardt of Barrington for their sales, service, character, and attitude :-)

danibranham

10 de abr. de 2015

Great experience! Thank you very much Marquardt! I love my new car! I knew what I wanted and it was done in my budget! I bought a used car that looks band new! Couldn't be happier!

RealEstateGuy

9 de abr. de 2015

I have purchased many vehicles over the years and tonight when I purchased my new GMC Acadia from Marquardt via Eric Maines and Frank White, I had the finest vehicle purchase experience of my life. Eric took the time to understand my needs and quickly put me into the right vehicle. The negotiation was painless. I received an exceptional deal with no haggle or run around. Frank White was professional and friendly as he put together an exceptional financing package that is second to none. Overall, a top notch, professional experience, exceptional deal, and very nice people to deal with. I feel great knowing I got the best deal from a great dealership and I am sure I will be return customer for many years to come. Thanks Eric and Frank!

amybrink90

7 de abr. de 2015

Thank you to Eric Maines and Frank White for their excellent customer service. They were both friendly and very accommodating. I highly recommend going to see them!

Juno

7 de abr. de 2015

New car purchase experience and service is excellent. Sales staff is knowledgeable of vehicle features and really wants to explain the pertinent vehicle features and options upon delivery. As a repeat purchase customer, I would always consider Marquardt a great dealer to buy a car from, either new or used.

R Searls

31 de mar. de 2015

Came into Marquardt to buy a Buick Enclave and had an excellent experience. The salesman Eric Maines was very friendly and easy to work with. I would recommend this dealership and Eric to anyone looking for a no hassle, straight forward,pleasurable car buying experience.

Chad

31 de mar. de 2015

Thank you Tom Ostrow and Marquardt for working with us on our purchase of a used Buick Lacrosse. We started our search for our "new to us" vehicle with local dealerships in our area with little luck. I called Marquardt about the lacrosse I ended up purchasing and talked with Tom. Tom and the staff there gave us a detailed description of the vehicle prior to us making the trip (2.5 hours one way) so as not be surprised or let down by the condition of the vehicle on our arrival. Due to my wife's and my work schedules, and the drive to get to Marquardt, we were only able to make it to the dealership after 8pm to test drive and determine if we were going to purchase the vehicle. Even though the dealership closed at 9pm the staff never made us feel uneasy or rushed in our vehicle purchase. I would definitely recommend giving them a chance before purchasing your next vehicle. Thank you to Tom, Frank and everyone else at Marquardt for making our experience a great one.Chad & JenniferGeneseo, IL

lkohlhase

30 de mar. de 2015

Knowing what I wanted to buy and getting it done within the budget, set my mind at ease quickly. Teaching me how it all worked priceless!!!

EJ

27 de mar. de 2015

Dropped off a 2012 Terrain for service and was asked if an appraisal could be completed on the vehicle after service was completed. I gave them permission to do an appraisal and received the numbers that I had anticipated. I spoke with Tim McIntyre and told him that we were considering a used Acadia or something similar. He informed me at that time that he did not have anything in stock that was in my budget, but that he would keep me informed of anything that they take in. Three days later, I received a text message from Tim informing me that they would be taking a used Acadia in on trade at the end of the week. He also sent us a list of the options that this vehicle had, as well as a few blemishes that would be taken care of by the dealership if a deal was made. We drove the Acadia on Saturday morning, and asked if we could have some time to think about it while I went back to work for a short time. Troy Kent, the sales manager advised us that he would hold the vehicle until we came back with our decision. We decided to buy the Acadia. This is our 4th vehicle from this dealership. All of our deals have been done with Tim McIntyre. He is easy to work with, and always does what he says he will do.

Barbara

27 de mar. de 2015

Marquardt is the way a dealership should be run when dealing with someone greatly interested in the purchase of a car. The customer service was exceptionally outstanding especially when working with Tim, Brian, Carrie, Frank and Troy. I appreciate their wonderful sales excellence, welcoming friendliness and the amount of precious time spent with me to make the sale. I am so impressed and deeply grateful. They will definitely find me back in their showroom.Barbara

chuckn2006

24 de mar. de 2015

The best word to describe my experience at Marquardt gmc is relaxing. There was a constant atmosphere of calm. I never exposed to stress or pressure while making a purchase of my new vehicle. I left Marquardt feeling i made a good deal on my purchase.

Avalanche guy

19 de mar. de 2015

My sole purpose for visiting this dealership was to purchase a used Chevrolet Avalanche. I worked with two other dealers in the previous two weeks and had become very discouraged with their customer service. From my first call to Marquardt and conversation with Ray, I knew this would be an entirely different experience. Ray was friendly, professional and made me feel valued as a person, and potential customer. He respected and valued my time. In all, I visited the dealership three times, the third time being to sign all the paperwork and pick up the truck. Each visit was delightful and totally stress free thanks to Ray's personal interest in answering my questions and making the experience positive.Frank, the Finance manager, asked me about needing a vehicle loan. My response was that my credit union had already approved my loan and I had a sense of loyalty to them. When I dropped the sales agreement off at my CU, I was told the length of the loan, and the rates would be different. I immediately called Frank and explained my new situation. He walked me through the credit application process and called me back within 10 minutes to let me know he had an approval and fantastic rate from one of his bank sources. Both of these men worked to make me a satisfied customer, and they did a great job. I will be recommending this dealer to anyone that is looking for a car or truck. It really was like the experiences I recall from over 20 years ago. Thanks for restoring my faith.

susan_cohen362atmsn.com

18 de mar. de 2015

Like so many, I hate buying a car. We can't say enough about Novi Cammarata as our sales person and the entire Marquardt experience!

Anne D

17 de mar. de 2015

We purchased a 2015 Buick Encore just over two weeks ago. I am the primary driver and I just love the car. From first walking into the showroom to driving away, the entire experience was first class. Eric Maines was great to deal with and got me the exact car I was looking for, which ended up being quite a challenge. Having purchased many vehicles from various dealers over the years, it was refreshing to have such a great experience with this purchase.

Barbara

17 de mar. de 2015

I actually enjoyed my experience purchasing a car. The salesperson, Jeff Schoeps, was cheerful, kind and very helpful. The staff worked hard to complete this fine day. I was very pleased.

Tracy A

3 de mar. de 2015

We had a very positive experience with Tom Ostrow and Frank White at Marquardt. They were very professional and treated us fairly. We were able to get the car that we wanted for the price that we wanted and they worked quickly and stayed late to take care of us. Thank you for a very positive experience.

Fatimatru

28 de feb. de 2015

We (My husband and I) want to express our gratitude to Miguel Sanchez for his time, dedication, and honestly when he presented us the different offers that you have as a dealership. Thank you for his help and assistance when we decided to make a deal. God bless his life and his job! Thank you again!

lmfranck

26 de feb. de 2015

After being involved in a car accident I was forced to purchase a car, an experience I wasn't looking forward to. I walked into Marquardt of Barrington and was pleasantly greeted by Novi. He was honest and caring, never once did I feel pressured. He took my needs into consideration and found me the auto that fit my budget. Frank worked with several different financial companies until he found me one with a low interest rate and an affordable payment. Frank was genuinely concerned about making the financial process smooth for me. Not only did I get a great car, a low payment, I also got a very stress free process, thanks to Frank and Novi! I will send my friends to Marquardt of Barrington.

SpiderFngrz

26 de feb. de 2015

Dealt mostly with my salesman over the phone. I was able to negotiate a fair price before I drove 3 hours to test drive and purchase the vehicle. Only complaint was a finance guy named frank who was an aragont xxx when I told him I would be using my own financing from my local credit union whom I've been with many years and getting 1 % less interest his response was, "what's that like a couple dollars a month? It's easier to use our financing" he single handed almost list you guys this deal.

patrick

25 de feb. de 2015

We set an appointment with Tim McIntyre to discuss the trade of our 2011 Enclave in on a new 2015 Enclave. Tim was very professional and knowledgeable. He met with us promptly at our appointed time. He listened carefully to what we wanted and the price we had in mind. We looked at the showroom Enclave and took a test drive. Tim found the exact Enclave with the features that we wanted. We were treated fairly with our trade in. Tim put together a fair no haggle deal for the price we had in mind. He called and told us when our new Enclave was at Marquardt. We met at a prompt appointed time to pick up our new Enclave. Everything went exactly as Tim explained. John, sorry do not remember his last name, in the Business Mgr office was prepared and we quickly signed and finalized our purchase. Tim then led us on a tour of the Marquardt dealership. We were on our way in our new Enclave in less than an hour and a half. Our new car purchase from Marquardt was a very pleasurable experience. This was our 7th new Buick purchased since 1992 and our first at Marquardt. This was by far our best new Buick purchase.

Steve

25 de feb. de 2015

Very professional, hassle-free experience! Sales staff Tim and Tim were very knowledgeable, helpful and professional. Made the overall buying experience comfortable. We know in the future we can count on them for assistance and will encourage our friends to go there as well! Great Job Guys!

Martha

25 de feb. de 2015

Wonderful experience! No pressure from sales associates Eric and Carey. We originally started the process with a Regal but after talking with Carey and the pros and cons we decided on a Verono. A better car for my parents all around. I would highly recommend them!

cmsct1

22 de feb. de 2015

This is another in a fleet of vehicles that I have bought from Marquardt of Barrington. We have worked with Ray Linneman almost every single time and he has gone out of his way to make sure that we have the vehicle that we need. He and Kurt and Dan Marquardt have always made sure that we feel a part of the family. I cannot say enough good things about this dealer and the employees that we worked with. I would not hesitate to go to Marquardt again should I need another vehicle. Thanks again for a GREAT experience.Chuck H.Glendale Hts, IL 60139

Laura G

22 de feb. de 2015

Enjoyed working with Ray Linnerman at Marquardt in Barrington. He continued to search for the exact car I wanted and he was successful! Picked up my new car on Monday. He really made the entire experience easy and problem free. I will definitely refer people to him in the future - a true professional! Thank you again Ray.

R.D. Schwartz

12 de feb. de 2015

found the car on the internet, called and advised I would be there a week later, to see the car, as I am a state away. I arrived on time, the person I dealt with on the phone wasn't there, but put me with Eric. found out Eric was new there, but did an excellent job. there ended up being a little haggling over the trade in. Still feel I paid a little more than I should, but am happy with the car and the people were great. I would certainly buy from them again, given the fact that they have a car that I want and the deal is right.

JC

10 de feb. de 2015

Not only do they know their vehicles-they provide exceptional customer service! Thanks to Lino, Justin, and Alex for taking care of me from start to finish!

Tom Topalis

10 de feb. de 2015

"Outstanding Experience"Novi Camarata explained to us how the new technology works Frank Whiteexplained in detail all the financingCarey Lynch was able to get the car we wanted with all the bells and whistles

pgs

1 de feb. de 2015

Great experience At Marquardt. Allowed me to test drive a vehicle over the weekend then when I thought about trying a different model, it wasn't an issue. Never any pressure... Eric worked to find the me right vehicle and took in my trade-in with out any problems. I felt like the process was very easy and fair. Different from experiences at other dealerships.

Myadave

31 de ene. de 2015

I was searching for a Buick enclave ! I spoke with Miguel and he is a great to deal with doesn't make you feel Pressured into buying anything ! He actually let me test drive a few different enclave that were on the lot ! Can not say enough nice things about Miguel! And I cannot say enough nice things about Frank White He made financing painless ! He took the time to find me the best interest rate ! The only thing is the enclave is pulling to the right going to bring it to their attention hopefully will fix it ! But overall it's been a great experience thanks to Miguel and frank !

ML

29 de ene. de 2015

This dealership makes you feel at home immediately. Caring general manager and superior service staff set the standard for dealership customer service! Sales process was open and honest! Staff communicated clearly and promptly! Will go no place else.

2Happy

25 de ene. de 2015

Our overall experience at Marquardt was excellent! We worked closely with Tom Ostrow in coming up with the best price for our GMC Canyon, including the options we wanted. He kept us updated throughout the manufacturing process. Frank White greatly helped the financing move along. He informed us to apply for loan approval two days ahead of vehicle pick up, allowing him time to search for the best rate. He was prepared to close the purchase shortly after we arrived. The General Sales Manager, Carey Lynch, helped us work through a price discrepancy. Lastly, Brian Safstrom played an integral role in explaining all the features of our new Canyon to us. He was extremely helpful and patient in answering all our questions.

RTE

25 de ene. de 2015

We just purchased our 4th vehicle from Marquardt on Saturday. It is the people we have met... Dan Marquardt, Tim Holloway, and Frank White ...and the professional service they provide that keeps us coming back. Frank, their finance manager does an amazing job explaining all of the terms of the contract but manages to keep it brief at the same time. Dan, and his team, have made us feel like we have become part of the Marquardt team through their friendliness and outstanding service.We are particularly impressed with the level of service Marquardt provides on the vehicles they sell or lease (free car wash, willingness to pick up your car for service if it is more convenient, answer any questions you may have after buying the car, etc.). Overall, a great team and an outstanding dealership.

mermer

27 de dic. de 2014

Eric Maines and Carey Lynch were very accommodating and easy to work with. I would buy another car from this dealer in the future! They helped us to overcome an unpleasant experience at a previous dealer, and made the final selling price and finance rate even lower than we had expected! Although they didn't have the specific car I wanted in inventory, they were able to obtain it by trading with another dealership within 4 days during a busy holiday week! This dealership seems to be straightforward and not into playing games with its customers.

Josh

12 de dic. de 2014

New to the area, car totaled, and no babysitter...but the staff at Marquardt was great and we love our vehicle!

ijwinkleri

12 de dic. de 2014

New to the area, car totaled, and no babysitter...but the staff at Marquardt was great! We would definitely recommend them to anyone looking for a vehicle.

Dogsambam

15 de nov. de 2014

Bravo to Carey, Novi and Tim. Carey and Novi were no pressure sales people who didn't care about my many questions. Novi brought an Enclave out to us in Highland Park and let us use it for a weekend. We decided we loved the car but not the color, and they offered to bring us another color, just to see it. Finally when I did make it out to the dealership with my trade, Carey held true on all our discussed deal and even got me some more money off. They are the best!!!! Would never hesitate buying another car from these folks and will refer everyone I know. Thank you for making it just so easy!D.S. Highland Park, Illinois

Just bought a car

26 de oct. de 2014

I emailed about a glk350 -Lena Campos emailed back to see if I was serious which I thought was odd. I emailed back to say I was serious. Then she asked when I would be come in for a test drive. I emailed back that it would be Thursday after 6. I drove over 45 minutes and nobody knew I was coming and the car was sold. Total waste of time going there. Now she emails me - just checking in. I was more serious in buying than she was selling the car.

Excellent Service !!

4 de oct. de 2014

I ran into a last minute needed repair. Contacted Matt at the service desk. No hesitation and he said "No problem." Can't begin to express what a pleasure it is to work with Matt & all the good folks at Marquardt. Wouldn't go anywhere else for service or repairs. Rock solid service ALL the time. Thank You !!

katie.sondergaard.5

25 de sep. de 2014

Marquardt took care of me when another GM dealer had frustrated me. They were honest and fair and gave me an option that I never considered. Novi & Carey took care of me throughout the whole process and I left there completely satisfied and happy!

Car-lover

19 de sep. de 2014

What a joke of staff this place has! Called them early Monday morning (9 AM) to inquire about a car they had listed on their website. Grumpy lady answers and connects me to sales guy name Brian. I asked him 3 very easy questions (1. Does the car have rear-seat entertainment package with DVD, 2. Is it AWD, 3. Would they do a trade in for my Nissan Altima?). The questions obviously being too hard to answer, he says he will go check the car out right away and also talk with his manger. 3 hours later, I still haven't heard anything, so I call them again, and Brian says he's been too busy to check and promise to check for me and get back to me shortly. Whole day passes, no answer! 2 days passes and still no call back... About to call them for a 3rd time, but hang up before they picked up and went to a dealer down the road and got my Buick Enclave instead. Meanwhile the car I inquired about is still listed on their website!

rcapo1

13 de sep. de 2014

Wow, from stat to finish we were very pleased. Our salesman, Novi, was attentive and genuine. We went from an online start, to a test drive and purchase with professional and courteous staff. Our vehicle purchase went so smoothly we were able to meet our dinner reservations with a new car!

pwnelson1

16 de ago. de 2014

My wife and I recently purchased a certified pre-owned Buick Enclave and had a great experience. Marquardt worked with us on the price (which was already reasonable), and our dealer was direct and prompt and countering our offers. We were not kept waiting for long periods of time while he "talked" with his manager. When Troy came back with his counteroffer, it included a breakdown of the taxes, title, and other items that would ultimately determine the final price (which was nice, so that I didn't have to do that math in my head as we discussed the base sale price). Moreover, once we agreed on price, there was no hard sell to add items we didn't want (e.g., "Truecoat" sealant, etc.). Even with respect to the extended warranty options, we reviewed them briefly, and when i declined them, there was no hard push to get me to reconsider. Troy and the other staff members were friendly, personable, direct, and professional. I very much enjoyed the experience, and Troy and Marquardt will be my first choice when I am in the market for another Buick or GMC. We live in Chicago, and it was certainly worth the trip out to Barrington.

Irene Warsaw

3 de ago. de 2014

Simple as that, went in for an oil change and came home with a new car thanks to a great salesman named Tom and previous trips to their service dept who goes out of their way to make sure the customer is happy.We had previous dealings with most of the employees from Woody's in Elgin., like Carey Lynch who goes out of her way for customers. They are now in Barrington and we are thrilled.

lindaherbst

28 de jul. de 2014

From the time I walked in I was treated like gold, being a big purchase I was never pushed into anything.Fabulous experience. THANK YOU

Julie6069

22 de jul. de 2014

Tom was absolutely awesome with knowledge and helpfulness!! This was the best vehicle purchasing experience for me!!! So nice to leave feeling like we have made new friends too.

dan.heldt

16 de jul. de 2014

I located the truck I was looking for via the internet. I called to check its availability and stopped in to see it. The truck was everything I hoped for and more. At a very fair price. Tim McIntire helped me throughout. I was treated honestly and fairly with no high pressure whatsoever. I bought the truck and am very happy! I'll be back for my next purchase for sure!

spalluth

15 de jul. de 2014

Bought a used 2012 Arcadia Denali today and was impressed with ease of the transaction, friendliness of all and was totally satisfied with the experience.

rbrendler

6 de jul. de 2014

Had already selected the car we wanted (Encore), and were simply looking for a quick and no-hassle transaction. Arranged test drive and pre-qualification for credit on line, and when we showed up the next morning everything worked like a well-oiled machine. Friendly, professional, and above all-- no gimmicks.Best car buying experience ever. Wish I had discovered Marquardt years ago.

nchapman177

1 de jul. de 2014

Tom Ostrow was very helpful. I spoke with him and with in 24hours he had found me a car to my specification, that wasn't even on their lot. The whole team helped me feel welcomed and respected and they definitely have the customers best interest in mind. The mechanics and even Tom himself looked over the car before I arrived to give me a clear picture of what car I was getting.Frank White handled my paper work with precision as well as making sure my warranty and financing was within my price range.

FCCM2004

24 de jun. de 2014

Traveled from Milwaukee area where we had bad experiences and had great results at the Barrington Buick dealership in purchasing a 2015 Enclave. Troy Kent was extremely helpful in showing us the new car and working with us on price and trade. It was a totally refreshing experience compared to poor help we got in the Milwaukee area. Would highly recommend this dealer and Troy!

David

12 de jun. de 2014

Great, friendly and professional. Carey and Ray worked with us to get us the specific Enclave color and trim, & accessories we wanted at a price that was affordable and all within 72 hours of our initial visit.

Barbara

11 de jun. de 2014

Tim my salesman was excellent and answered my many questions. The whole event was well done and it was painless for me. Love my new vehicle.

kstengren

11 de jun. de 2014

Novi Cammarata was incredibly accommodating. He worked hard to be sure we were happy and even stayed late so we could come in and see the car for the third time. We were very pleased and love our Acadia.

Jacqueline

10 de jun. de 2014

Cannot imagine buying a car anywhere else. The people make the difference. I would come back to Marquardt without hesitation or reservation. The folks that I have dealt with have earned my trust.

John

4 de jun. de 2014

Mike did a great job in the service department. Spent some time with Troy in possibly trading in my vehical for either a 2014 or 2015. Even though I choose not to do this this year, he was quick, efficient, and professional in handeling the current value of my Yukon and options. Marquardt will see my business for a new vehical either next year or 2016.

Zachary

3 de jun. de 2014

Troy Kent and Frank White made the whole experience pleasant and easy. I was very impressed with their professionalism and friendliness. I would highly recommend this dealership based upon my interactions with them.

Zachh29

3 de jun. de 2014

Troy Kent and Frank White made my experience not only painless, but actually enjoyable. They were great, friendly, professional and worked hard to give me the truck I wanted at a great price. I highly recommend this dealership based upon my interactions with them.

Robby1219

2 de jun. de 2014

Needed, wanted a new car and dreaded the process! Read reviews, did the Edmunds thing and followed up with dealers. The team at Marquardt, and they are a team, stood out. They didn't pressure me, encouraged me to talk to other dealers and drive other cars and always answered my questions respectfully and honestly. When I decided on a car, the Encore, they encouraged me to take it home for 24 hours to make sure this was the one. Kudos to Novi and Troy for their patience and lack of pressure and Carey and Frank for making this a minimally painful process from start to finish. I love my car and I look forward to going back for service and car washes and saying hi to the team. There's a Buick dealer in my backyard, but the team at Marquardt made the extra drive worth it both financially and peace of mind. As an example, Troy spent 45 minutes with me, in the car, making sure I knew how to operate all the gadgets and gizmos and was comfortable doing so, before I was able to drive my Encore home and then made sure I had his info to call him with any questions. I came in feeling a bit tentative and left confident and know I wouldn't want to shop at another dealer.

TW10

1 de jun. de 2014

We enjoyed an excellent purchase experience with Tom Ostrow and Marquardt of Barrington Buick GMC. Tom was friendly, helpful and knowledgeable. From our first test drive to the final purchase, Tom was great to work with.

Kathy

31 de may. de 2014

We are on our seventh or eighth Marquardt car and would not think of going anywhere else!! "The Two Tims" are our sales people...long, yet funny story how we ended up with two...and we could not be happier!! Cheers to the new renovation!!!!!

Matthew

28 de may. de 2014

Always friendly and polite, yet also efficient and respectful of my time. I've never had doubts that a recommended repair wasn't reasonable. Probably the best service department I've experienced in my 40 years of driving (and I've owned Mercedes, Nissan, Mazda, Mercury, Honda, VW, Cadillac)

Mark

15 de may. de 2014

Dealership was great. Vehicle was finished when they said it would be done and the staff was incedibly courteous. Only complaint is that the vehicle is only 3 years old and required major work took 3 days to complete). For the amount of money I spent on the vehicle, I did not expect these types of problems so early in the vehicles life. Certainly will give me some pause replacing it with another GM vehicle.

Jean

11 de may. de 2014

The service department was unable to finish the work in one day, but they called me early enough to give me status and let me know not to pick-up my car that day. I appreciate the fact that they didn't wait until I showed up at the service department to pick up my car. I like having the service department go through a recap of the service performed. IT gives me confidence that all the service was cared for.

Glen

30 de abr. de 2014

A few days earlier my wife brought her car in for an oil change and asked for an estimate to fox a broken sun visor. You fixed it for free! We started coming to you after hearing that you support Moody radio. You guys are the best!

Roger

30 de abr. de 2014

Service is great from start to finish, Kurt and Matthew take the time to listen and explain. They give great advice and one feels confident that the service was done correctly.

Timothy

29 de abr. de 2014

Tom Ostrow,, Chris Payton and Frank White could not have made my mission to purchase a new vehicle easier. No pressure. Chris and Tom went out of their way to find the vehicle I wanted. When I left the dealership, with a new Denali, I felt like they were my friends and that I would be treated fairly with this dealership. Everyone I met seemed like they enjoyed working at this dealership and they all were excited for me to be visiting. It was simply an enjoyable experience.

jazzbone123

29 de abr. de 2014

This dealer went out of their way to find the vehicle that I wanted and kept me informed during the search. During the purchase I was not pressured by anyone. The salesman introduced me to all heads of each department. Tom Ostrow was more than helpful. When I left, after purchasing a new Denali, I felt like everyone I met was now a friend.

Howard

25 de abr. de 2014

I'm Howard's wife and when I had problems with my car on the road they assured me that I would be safe driving it in from what I described. When I got there Mike took over, was very calming, and had me out in a loaner in no time. Seeing that Howard usually takes care of the car repairs, Mike made this an easy task for me.

Kathie C.

21 de abr. de 2014

Wonderful Sales Person, Mr. M. Sanchez...made the experience almost enjoyable. The exception was having to give away the money and get large payments.

Scott Carter

20 de abr. de 2014

I would going to buy a Buick Regal from the firm, but went to another dealer. The people were very nice and meet a member of the Marquardt family in the parking lot. Very nice person.

Gal51618

17 de abr. de 2014

Thank you Doug for impeccable customer service & superior workmanship. My Buick is running much better & I'm happy to be driving it again. Your door-to-door service saved me valuable time, allowing me to continue to work & keep up with my family's schedule.

vberner

17 de abr. de 2014

We checked out a lot of Buicks and we actually purchased this vehicle not only because we loved the car, but because we received such great customer service. Troy was very knowledgeable about the Buick and sat with us to go over all the features this car has to offer. I know I'll receive the same excellent service when there is maintenance due on the car.

Marie

16 de abr. de 2014

I came in for an oil change on my 2010 Lacrosse and ended up deciding to buy a 2014 Lacrosse. I have always been very satisfied with my Buick and the service provided at your dealership. The service dept is great and I feel confident with anything they may recommend. Everyone has always been very friendly at the dealership. Novi was my sales person with this purchase. He was very friendly and personable, attentive, patient, easy to talk to and work with. He followed up and kept me informed. I left with my new car feeling very comfortable with everything he showed and explained to me about my new car. I also feel that I could come in if I needed additional help with any of the features of this car if necessary without worrying that I was being a bother. If I ever decide to get another car it will be at Marquardt.

Matthew

15 de abr. de 2014

Had a great experience with my car being picked up and re-delivered back after the oil change. Very friendly and trustworthy staff. Thankful!

Christopher

12 de abr. de 2014

I worked with Doug on a few issues with my vehicle, he caught some suspension issues and worked with my warranty company to get most it handled. Doug did a great job communicating and letting me know accurate time frames for everything. He also did his best to get as much work done as possible while the vehicle was still covered by warranty

Barbara

10 de abr. de 2014

I stopped by to see if they had time to do my 30,000 mile check-up. I was told it would take about two hours, and two hours it was. I waited in a comfortable waiting room. My car is running more smoothly, and I am happy I took it to Marquardt.

polzjk

10 de abr. de 2014

Novi was professional, knowledgable and provided a superb customer service experience. He made our car buying experience go smoothly! We would highly recommend seeing Novi for you next vehicle purchase . Thank you Novi!

Kenneth

9 de abr. de 2014

All maintainance was done in a fast and timely manner.That's why I have been your customer for the last 20 years, you're the best.

Carolyn

4 de abr. de 2014

We have purchased 6 vehicles from Marquardts since 2001 and have always liked the service. The service department has been absolutely awesome.

Debra

4 de abr. de 2014

Always been treated GREAT with the service dept. My husband always tells me that if we ever needed another car we would come back to you because of the service dept guys. Keep up the good work.

Michelle

3 de abr. de 2014

I brought my car in for an oil change and they found a leak. They provided me with a loaner car and fixed the problem. All covered by warranty. Excellent experience overall. Thanks!

Juan

3 de abr. de 2014

Upset over being told all fluids needed to be flushed a YEAR PAST "due" date. Have only had vehicle for 10 months; I feel this should have been done prior to vehicle being sold. I'm not expecting it to be free, but feel this should have been performed prior to sale. At very least, we should have been informed at time of purchase. Hence, I cannot give "excellent" rating, which I normally would have.

John

3 de abr. de 2014

Scheduled routine brake work. Matt & the guys in service did their superb job as always. All work done, on schedule and for the prices quoted. Couldn't be happier and would not take my vehicles anywhere else. Thanks Guys !!

Janice

2 de abr. de 2014

Excellent service. I was in and out quickly, even though there appeared to be a number of other cars being serviced.

GCarr10

2 de abr. de 2014

All of the folks that I had meet were extremely professional and easy to work with (Chris, Ray and Carey). I made it perfectly clear that I was looking to buy but also that I had done my homework and knew the price range I would except. All them worked very hard to get the deal done to both our satisfaction. Great people and I hope a long mutual beneficial relationship. I highly recommend this Dealership.

John

31 de mar. de 2014

I originally came in for an oil change. I thought it was great that the service representative took me out to meet the mechanic (Scott?) to show me a problem with some transmission leaking from the lines. The mechanic was very professional explained what should be done, how to do it, and answered my questions. After I decided to get the work done he said, "thank you for bringing your vehical to Marquargt, we'll take good care of your vehical". It sounded sincere and you can tell he was very passionate to what he does. It made me feel like my truck was in good hands.

jimjoeblue

29 de mar. de 2014

Everyone we dealt with in the process was very professional and extremely kind and concerned. We already knew that the Service Department was very accommodating and now we know the Sales people are as well, especially Miguel.

Gayle

28 de mar. de 2014

I was disappointed that my vehicle was not on the premises when we arrived to finalize our sale. We were purchasing 2 new Yukons. One was on site and one was not. We were led to believe it was on site, but in truth was in transit. We were upset that this information had not been communicated to us prior to us making the trip to the dealer to finalize the sale.

Ronald

28 de mar. de 2014

Tom Ostrow who sold me my car and did the leg work finding it in Madison WI was outstanding. He know the Buick products specifically the Lacrosse! He was easy to work with ahd spent easily over an hour showing me EVERYTHING concerning this car. He is extremely personable. I was at two other dealers and it was because of Tom's hard work and knowledge that I bought your car. Troy Kent also help out the day; picked up my new car. Your training method was deeply appreciated by me. First Tom sat in the drivers seat and ran through all the programing necessary. After this Tom had me come in and finish paying for my car and explaining the protective coat finish and extended warranty. After this Troy sat in the passenger's seat and he had me run through the programming to make sure I understood what Tom said earlier. This was an outstanding training two part training session. I am a library director who ran a 4M operation so I know a bit about training and communications. Your method is perfect. If you didn't split up the two sessions, I know I would have been exhausted and the 2nd part with Troy would not have gone as smoothly as it did. Plus having a different person made it easier on both Troy and me. The change of pace enhanced my training and acquiring the knowledge I needed! A triple A plus on new car training! So far, I have been extremely impressed with your dealership and most importantly with the two people (Tom & Troy!) who got me up to speed!Thank You! - Ron StochPlease feel free to borrow anything I wrote to assist your dealership!

Antoine

27 de mar. de 2014

Everyone was polite and welcoming, the service team (Matthew) kept me informed and they did a good job on my car.

Eric

27 de mar. de 2014

This was our 3rd purchase in less than 14 months. Our first purchase was in December 2012. We took a recommendation from a coworker and met Tim McIntyre. He was patient and very knowledgable about the differences between model years on the GMC Terrain. After 2 weeks and looking at a few different vehicles, we decided to go with a new terrain. Tim took the time to give us a very detailed delivery. He answered all of our questions, and has made himself available many times since, to answer questions and follow up with us. yesterdayThis past January, I was in the market for a pickup. I called Tim to see what was available. A few days later we signed the paperwork on a used Sierra. Again, the patience and knowledge from Tim continued our confidence with Marquardt. Three weeks after our purchase, the truck was totaled in an accident. I called Marquardt to request Tim's assistance in locating another truck. He was out of the office that day, but the next day he called me as soon as he walked in the dealership. I explained what had happened and his main concern was on the health and well being of everyone involved in the accident rather than a potential sale. Later in the conversation he asked what he could do as far as finding a replacement vehicle. Tim called back a couple days later and told me that he would hate to lose my business, but the best option to provide me with what I had before the accident was at another dealership. I did tons of research and made several calls over a two week period. In the end I decided to go with a new Sierra from Marquardt. Again Tim's knowledge and laid back way of doing business helped sway my decision. On delivery, Frank White in the finance office was also very helpful. When we came in to sign the paperwork on the new truck, he told us that he had already taken care of the paperwork from our first truck. He used the money that was due back to us from insurance/warranties on the first truck as a down payment on the second truck. Again Tim gave us a thorough delivery, answering any questions and we drove away happy customers, again. The kindness, patience, and professionalism that we have experienced every time we have been in Marquardt has proven that their dealership is committed to customer satisfaction. We would highly recommend purchasing a vehicle from Tim McIntyre at Marquardt, because we have had three wonderful experiences in such a short time.

Ronald

26 de mar. de 2014

Lack of communication. Mislead on information as to where our second Yukon was . Sales person would not admit that car was still in transit upon our questions as to where the vehicle was. It was not until we pressed the issed was it stated that the vehicle was not on site and would not be at the dealer until mid afternoon of the day we were to close the deal. We felt this information should have been communicated to us well in advance of us driving to the dealership to finalize our transaction.

Lisa

25 de mar. de 2014

I always have a good experience when I come to see you and my truck always thank me for it too !!

ryeco

22 de mar. de 2014

THIS WAS THE SECOND PURCHASE VIA THIS DEALERSHIP.AND I HAVE BEEN MORE THAN SATISFIED WITH BOTH. SALES AND SERVICE EXPERIENCE HAS BEEN EXCELLENT.FIRST WAS LA SABER PURCHASE NOW A LaCrosse LEASE. ..... Robert Ryerson

Ace

17 de mar. de 2014

I feel very much at home at Marquardt. Your service department and our mechanic (Kurt) always seems to care about our car.

Tammy

10 de mar. de 2014

Everyone is very professional, very helpful, friendly....it was a very pleasant experience... they went above and beyond to find the car I was looking for & get it into their dealership in a very timely manner.

Miguel

7 de mar. de 2014

Matthew Domson is the best. He is very helpful and professional. His advise has always resulted into a great wow.

Roger

6 de mar. de 2014

Your staff was courteous, efficient, and got my repair done in much less time than I thought. Your waiting room is great for adults and kids. I hung out, read the paper, had some pop, coffee, licorice, and watched TV - it was like being at home.

Kevin

6 de mar. de 2014

I was treated with respect by the service adviser. Other employees were friendly as well. They made sure I had enough coffee to drink and if I needed anything else.

Jared

4 de mar. de 2014

Jim with Marquardt handled my experience from start to finish. He couldn't have been more helpful, respectful of my time, and thorough. I have to add that I'm extremely surprised how Marquardt does not push pricey, unnecessary repairs. They want you in, out, and satisfied. Can't wait for my next experience.

Carl

1 de mar. de 2014

Tim Holloway took the time to check out vehicles for lease in my budget. Went thru the options with me and gave recommendations though in the end it was my decision. He knew I really wanted a pick up like the one before my 2011 Buick Regal Turbo, however in the end I decided on a 2014 GMC Terrain, then he (Tim) spent the time to show me the options and helped me set up my phone and help me unload my car, putting everything into my new Terrain. Tim thank you again for taking the time to work with me. That is why I keep coming back to Marquardt and the service department. This is my 4 vehicle from Marquardt and look forward to many more!

John

27 de feb. de 2014

Hands down, Matt Domson & all the folks in service and sales at Marquardt can't be topped. Friendly, professional & they deliver as promised. Been customers for years and will continue to be, no doubt.

Carl

26 de feb. de 2014

I called from my Car on Monday, had a flat and spoke with Matthew in Service. I said could you please help me with my spare, he said yes when I got their they would be more than happy to help me. I filled up with air at our office, but the slice was in the side wall, got nerves only 5 miles away. But of course got caught by every light, bus at the tracks, etc....But I made it with 21lbs still in the tire.Thank you Matthew, Dave, Mike and Thomas for making my bad night a lot better.

Jay

22 de feb. de 2014

Jim has always been very helpful, he always took care of us when we took our vehicle to Woody Buick in Elgin.

Mike

20 de feb. de 2014

We were disappointed when the dealer we purchased our GMC Acadia Denali from closed (Libertyville, IL). Marquardt send us a solicitation that included pick up and delivery of the car. The timing was perfect since we needed service and our dealer was closed. The service was awesome. They even washed the car. Thank you!

Jeffrey

20 de feb. de 2014

I called on day 1 with a problem with the vehicle and by mid day 2 with a loaner the car was complete already. Very quick and efficient. Good work Marquardt.

Lisa

18 de feb. de 2014

Mike is always wonderful for service- unfortunately I will be getting a new car which will not be GMC because you stopped making the hybrid SUV- I will miss the service

Susan

13 de feb. de 2014

I appreciated that I received an email that my car was due for an oil change and that I could easily schedule an appointment online through that email. However, when I got to the dealer there was no record of me scheduling an appointment online even though I received a confirmation email. I had scheduled it a week prior so the system surely would have updated in that time. My appointment was still honored but the comment to me by Doug that "the phone works well to make appointments too" was a bit frustrating. Don't send me an email reminder with the chance to schedule online if you expect me to call as well.

John

13 de feb. de 2014

The traction control and ABS systems caution lights came on during a recent road trip. Since we were already on our way home from Buffalo Grove, we decided to stop at Marquardt and ask your service dept to check it out. Your service rep (Matt) had Steve run a series of diagnostics. Results showed a faulty sensor, which was replaced, and we were once again on the road in less than two hours! Thanks.

Roger

12 de feb. de 2014

They were able to fit me into the days work and the service was done in a timely and very efficient manner.

Bruce

11 de feb. de 2014

It was my first service at the dealership. I was pleasantly greeted making me feel very welcome. My maintenance and an additional request to purchase and have cut and coded an extra key were quickly expedited. It's my opinion Service Departments are the backbone of a dealership as they maintain not only the vehicle but also the customer interaction through out the car's life. I would rate my first time experience a Five Star. Thank you Marquardt!

Leslee

4 de feb. de 2014

On line appointment went well with immediate confirmation. Mike called prior to the appointment to review any issues in advance.

M Diane

3 de feb. de 2014

I have had experience with Marquardt for many years and would not consider doing business anywhere else. I was not disappointed this time either. This the third car purchased at this dealership and I always use Marquardt for my service. They are pleasant, dependable and I feel that I can trust them in every way. I love my new car and am anxious to continue to do business there even though I have moved and must drive further. There are closer dealerships but I really like doing business at Marquardt.

John

2 de feb. de 2014

Been a customer at Marquardt for years. Top shelf professional people and Grade A service. Wouldn't think of going anywhere else !!

Richard

1 de feb. de 2014

I worked with Doug Hirsch who was extremely helpful andvery accommodating. Doug is a real asset to your dealership.In the future, I will always ask for Doug Hirsch for his knowledge and expertise.

Sandra

1 de feb. de 2014

Just came in for an oil change. I was due for tire rotation, had that done. I was having some issues with OnStar. We ran into Ray and told him so he went over to the car and talked with on star and got it all corrected. He took it for a short drive after asking for directions and it is now working fine. I received an email about the 1st Monday of the month information regarding all the things on the car that I am afraid to touch, not knowing what they are. I didn't get to the January one due to the bad weather, maybe the Feb one will be better weather. Everyone is always very helpful, always have a good experience at Marquardt.

Dorothy

31 de ene. de 2014

I always enjoy going to Marquardt of Barrington. Their staff is courteous and professional. I would highly recommend this dealership to service your Buick vehicle.

John

29 de ene. de 2014

The positive battery cable clip on my 2008 Lacrosse Super had some green colored substance built up on it. My service adviser told me the technician said the battery was cracked near the + post, and advised replacing the battery. Fortunately your parts department had the battery in stock. The tech replaced the battery and cleaned the cable clip, in less than an hour. Well done and thanks guys!!!

Barbara

28 de ene. de 2014

This was my first service experience and I couldn't be happier! Matthew and Lino greeted with the upmost respect and courteousness. Then I was introduced to Kurt, the service technician who listened to my concerns. My vehicle was ready when I needed it to be to get to work. Lino also looked up the service bulletins regarding the issues I brought up which put my mind at ease. It was a very positive experience.

Patricia

26 de ene. de 2014

Everyone was very professional and courteous. It did take a little longer than I anticipated, I came in on my lunch hour so time was very important.

Janet

26 de ene. de 2014

We ended up spending about 6 hours from start to finish, but we never felt like we were a bother or that we were rushed to make a decision. We felt like it was the right place for us. I already recommended it to a friend.

Gail

25 de ene. de 2014

I have been dealing with Marquardt, now, for over 20 years, and I have always felt very welcome and feel that I have been treated fairly. I was just in for a routine oil change and everything was fine.

famkbb

5 de ene. de 2014

Between us and our extended family over the past 4 years we have purchased 4 vehicles from Marquardt. This dealerships' integrity and desire and drive to provide the GREATEST customer service is UNMATCHED!! We ALWAYS regardless of where friends or family live encourage them to drive the extra miles if in the market to buy a car to go to Marquardt. More dealerships' SHOULD have the qualities that Marquardt shares with their customers!!!

Lucy

1 de ene. de 2014

Was happy to see familiar faces from Woody Buick where I had been a customer for years. It was also a pleasure dealing with Paul. My only complaint is that when I called for an estimate on a tire repair, it was twice as much when I got there, and there was nothing more extensive from the repair I had been quoted on.

Craig

27 de dic. de 2013

Quality everywhere from all departments - sales and parts to service, Marquardt of Barrington is truly a caring organization. They are dedicated to customer satisfaction and I have always been pleased.

rognewski

20 de dic. de 2013

Troy did everything he could to help me get all the discounts that I qualify for. He also spent additional time helping me learn how to use Bluetooth and other tech features of the car. Miguel and Carey also helped me pick the car I needed. Frank helped us understand the value of the warranty programs.

Gerry

20 de dic. de 2013

Came in for a 15k check and and oil change on Saturday. They told me it would take approx. 1 1/4 hrs. and it was ready exactly when they soid it would be.

Bruce

19 de dic. de 2013

Had accessories installed on my new 2014 Sierra 1500. You folks are the best. Troy was so helpful in helping me pick just the right items for my truck and the installations look great!

William

18 de dic. de 2013

I had a wire harness replaced in my buick lacrosse and later when i asked to see the harness i could not believe anybody could replace that in just two day and have every thing work. just amazing.

Judith

17 de dic. de 2013

My plan was to arrive early on Saturday at 7:30 a.m. for an oil change and get to the office by 9. Thanks to the prompt and efficient team all went well!

Louella

13 de dic. de 2013

We have been customers of Marquardt since 1986 and they truly set the standard of excellence, for both sales and service, that other dealers should strive to achieve.

Nhennrich

12 de dic. de 2013

This dealership is outstanding. I have bought 5 cars from Tim. He is truly the best car salesman on the planet. He is friendly, professional and fair.

tgris1

12 de dic. de 2013

We purchased our new GMC Explorer conversion van from Marquardt. Of the dozen or so vehicles I have purchased over the years, the buying experircce at Marquardt was by far the best. All staff we met were friendly and went out of their way to make my wife, our disabled daughter, and I feel welcome and appreciated. Our salesman, Tim McIntyre, was exceptional. He made us feel like family, not customers. Even our dealings with the business office, which at most dealers can be painful, was in all honesty an enjoyable experience. Frank White was exceptional and as a result we purchased an extended from him. We would rate everything about our buying experience at Marquardt an A+.We were also introduced to both the service manager and parts manager who also made it clear they were there to help if help was needed. We will definately be bring not only our new van to Marquardt for servive but also our other vehicle as well.

Christopher

9 de dic. de 2013

Marquardt of Barrington did a very good job working on my vehicle and found a GM policy to get my timing chain fixed. They found other issues with my vehicle that were covered by my extended warranty but for whatever reason they didn't inspect any other areas of my vehicle to see if they could take care of those as well. They deducted my diagnostic that I paid another dealer for me, but I was still out of pocket $100 between both dealers and I didn't get everything that's wrong with my vehicle repaired. They were very nice, very professional and accommodating but it seems like they missed the last step of just checking out the whole vehicle. Now I need to make another appointment and go back and pay another deductable. They also should have asked me if I wanted to upgrade the basic oil supply to a decent supply of synthetic mobile one. Overall, very good job but not excellent.

Carrie

7 de dic. de 2013

The door to door service, was awesome. Art is an awesome representative of your dealership! All of my service issues were addressed and my car was returned back to me! Excellent service offered to your customers, I would probably not drive from South Elgin to South Barrington for an oil change, but this service far exceeds our expectations of great customer service.

Steven

7 de dic. de 2013

They explained how long the work would take, set us up with a nice loaner car, and called us to tell us the car was ready and all the was done - and the car was waiting for us when we came to pick it up - and everything was covered under warantee as well. Excellent!!

Alan

5 de dic. de 2013

Had oil change and tire rotation. Sorry the car wash wasn't available. Maybe it will warm up the next time I come in. Service people were wonderful.

Michael

3 de dic. de 2013

Everything worked out very well. We were offered various options, so we could make an informed decision. The process moved quickly as well; a great plus.

Craig

29 de nov. de 2013

Doing what has been requested is expected, however when I have taken my vehicles to Marquardt of Barrington I have always been more than pleased because sales , service and parts take a real pleasure in fulling my expectations and beyond.

Shayne

29 de nov. de 2013

They were fast and polite. As soon as they took my vehicles information down they checked the recalls and service bulletins for my vehicle. Its so good to know they look for everything on my vehicle.

DebbieMurphy

27 de nov. de 2013

Thank you for helping me get my BMW X5.the price was fair, and the people were very friendly.You were great to work with!Debbie

Robert

27 de nov. de 2013

It is aways a pleasure have my vehicle serviced at Marquardt. Everybody is courteous, friendly and sees directly to your needs and what needs to be done.

Sally

25 de nov. de 2013

Doug Hirsch and his team are most respectful and helpful. I certainly enjoy my 2011 (used) Buick Regal and want to keep it running trouble free for many miles..I believe in preventative maintenance.

JavaCoder

23 de nov. de 2013

I am very pleased with my experience buying a truck from Miguel, who is very calm, helpful and really listens. As my husband does not like to shop, Miguel offered that I take the car home overnight to show him, and that was the extra mile that made this purchase work for us. He never pressured me to return it, or any hard sales tactics, which made the buying experience much less stressful. I am looking forward to the free car washes for life as well as servicing my car here, and will recommend your dealership to friends for sure.

F.

23 de nov. de 2013

Had transmission problems while on vacation...came in and was immediately assisted with loaner car. Vehicle fixed in timely fashion with great help in minimizing cost of problems

Michael

23 de nov. de 2013

From the moment I arrived the entire staff treated me like an old friend although it was my very first time visiting. I'm very pleased to have such a great dealership close by.

hohdeb

16 de nov. de 2013

I sent emails to all the local GMC dealerships to help me find a used 2012 Acadia-Tom was the only one who was willing to listen to my needs and not try to convince to buy a new vehicle. He was the only one to look and find me what I wanted. He also was willing to work with me via emails since when working talking on the phone was not a option~THANKS TOM!

MarcGryzlo

14 de nov. de 2013

Carey, Tom and Frank were very responsive in my request to purchase the new 2014 Acadia SLT-2 and were easy to negotatie with on both the new car and my trade in. I would recommend these individuals to my family and friends anytime. They made the experience painless. Thanks to them for an outstanding job.

pfivelson

9 de nov. de 2013

Our experience buying our new Buick Encore started on a Friday night. My wife and I went to Marquardt so I can show her the Buick Encore because she was considering 2 other CUVs and I heard good things about the Encore (we both had test driven a Hyundai Tuscon). We met Miguel, who greeted us, and I pointed to the Encore on the showroom floor and said, "We're here to test drive a Buick Encore." After looking it over, Miguel said they have another one on the lot but if we wanted to drive this one, he'll take it outside. I said, "Since it's raining, we'll drive the one you have out already, no need to dirty up this one." So we did and my wife and I really saw the difference in ride, how smooth and quiet it was. We went back to the dealership and they evaluated our "trade-in." Being that it was late, we went home and came back on Saturday morning to complete the transaction. We bought the one on the showroom floor, which we drove first before making the final decision. Being that we had an obligation on Saturday afternoon, we made arrangements to pick up the new Encore on Tuesday evening. The whole experience at Marquardt was pleasant. I met the Service Manager, Lino Villardito, who is really a nice, personable man. I brought my Chevrolet Tahoe in for a Transmission flush/fill SERVICE just yesterday because of how nice he was and because of the cleanliness of the service department. That whole experience was even more pleasant. I also met Dan Marquardt while there. Marquardt will be getting my business from now on. This is the way a car-buying experience should be. If you're looking to buy a Buick or GMC vehicle, Marquardt is the dealership you need to visit. See Miguel - a really nice and personable man!

GMC Fan

7 de nov. de 2013

The check engine light popped on. I made a quick call To Matt Domson in service & brought the truck in the next day. Quick, accurate diagnosis and the repair was complete that same day. Outstanding service and quality workmanship. Wouldn't ever go anywhere else !!

ehammel

1 de nov. de 2013

Tim Holloway provided great service and is very knowledgeable of the vehicles and the sales process. He kept us informed of the order status and changes in the rebate offers... a pleasure to work with.

carolynkburke

23 de oct. de 2013

We worked with Tom Ostrow and he was terrific. He was willing to answer all our questions even though we said we were just starting to look. He got a feel for what we wanted which started out to be 2013 usedLacrosse. Showed us used in stock, explained features etc. Eventually, we saw the new 2014 and we were hooked and he and carey worked until we could have the car we wanted. They really went out of theirway to make it happen an we did lease and we are thrilled with our new car . I can't wait to recommend Tom and the Marquardt teamThanks for all you did

BillLBS

23 de oct. de 2013

This is our second purchase at the dealership and will continue to refer friends and family. We thought this sales experience was far above what we expected. Thank you to Tim Holloway and his team.

stharp

21 de oct. de 2013

This was an amazing experience. From the first hello to the follow up calls, it was working with genuine people that really cared and listened to what we needed and wanted. Miquel heard our needs and wants and was able to show us a different vehicle then what we original were looking at. That vehicle turned out to be the vehicle for us!! Miquel really took the time with us and put the vehicles side by side to go over with us in great detail the comparisons of the vehicles. Matt Marquardt also took the time to listen to us and our needs. It was wonderful that he lent us the vehicle overnight to really get a feel for the vehicle. That really made a difference. Frank White also went out of his way to help us with financing to make sure we were able to get the vehicle we wanted at a price that we were comfortable with. He was great at going over the details so we understood the financing and warranty and just really took the time with us. We also appreciate that Frank ordered lunch for the family so that we could stay and focus on finishing up with papers. The kids were hungry and we were ready to go grab something but Frank heard our concerns and stepped up and ordered us some lunch. Thank you Marquardt Dealership for everything. We enjoyed every minute of the experience and look forward to the lifetime relationship.

Pdaniels205

18 de oct. de 2013

We came to the dealership not holding our breath as all the other vehicles we had looked at were sold out from under us. Troy approached me in the lot and was very friendly and helpful. We felll in love with the Rendezvous right away. Troy did not pressure us at all. It was a relief to work with someone who had our best interests in mind. The financing aspect was very comfortable too. They were willing to work with us and when we told them what dollar amount we needed to be within to walk out the door, no questions were asked and the deal was done. Just before we were getting ready to sign the papers my husband had made the comment that he had been up since 4 a.m. and was exhausted and wanted to go home. They told us we would be out of there and done signing the papers within 30 minutes. Within 27 minutes, we were back in the showroom and saying our "thank you's" and "good byes." They certainly had empathy for the fact that we were a hard working family and had a very long day. We would refer everyone we know to Troy and Marquardt for their vehicle purchases either new or used. They were hassle free and had a very comfortable family feel to them. It was very refreshing. I am completely in love with my new vehicle and have not had any second doubts about purchasing the vehicle. Thank you for making car buying such a wonderful and comfortable experience!!!!

Ed Schwartz

12 de oct. de 2013

I met Miguel when I bought my buick at Marquardt about 10 years ago. I traded in an old caddy but was underwater in my payments. Miguel suggested gap insurance, explaining that my insurance would paly for the car but not for the overage in financing. I bought gap insurance for $300.00 on a 7,000 dollar overage. A year later my car was stolen in downtown Chicago and my insurance paid for my car and gap insurance paid me the $7000.00 . Since that time I have bought 5 cars from Miguel and have never been disappointed in his knowledge and friendliness. My last car is the new Buick Encore purchased in Aug. of 2013. I am extremely happy with this small SUV , 4cylinder, and mileage approaching 28 mpg. The turning ratio is very tight and it has higher seats for my wife who has trouble getting in and out of cars. I am 77 years old and if there is a 6th car, it will be purchased through Marquardt and Miguell. Thanks for your good service also. Ed Schwartz.

Kim

8 de oct. de 2013

Everything was wonderful. I was looking for a specific car that they did not have in stock, but they went out of their way to get it for me. From the moment I walked in the door, everyone was very friendly and pleasant. Tim McIntyre, was very knowledgeable and showed me everything I needed to know about the car. I was in and out of there in 90 minutes with a brand new car. The experience was wonderful!!!

New Terrain Owner

4 de sep. de 2013

Tim went out of his way to find the car we wanted and make us happy. He was wonderful!

GMC Fanatic

7 de ago. de 2013

We've been customers at Marquardt for years. There's no better shop and professionals anywhere in the area. They're the best in our book !! Thank You Matt & everybody at Marquardt !!!

smokeylink

1 de ago. de 2013

We have dealt with Marquardt Buick for years, and it's always been a wonderful experience. They always go out of their way to help with whatever you're dealing with, be it sales or service. This time we were purchasing a used vehicle with salesman Tom Ostrow; he couldn't have been nicer or more accommodating. He spent so much time going over the operating details of the car ( all the dashboard electronics are so intimidating) that I didn't feel the need to immediately read the manual. I feel that I have pretty well mastered the details. Would recommend (and have) the dealer and Tom Ostrow.

Bob A in Barrington

30 de jul. de 2013

This was the best new car purchase experiece we've had. Everyone involved in the process was professional and friendly. I would highly recommend the dealer to anyone.

John B.

5 de jul. de 2013

Matt Domson, Tom Ostrow, Frank White and everybody at the Marquardt store are all top shelf professionals and so enjoyable to work with. Buying a car could not be easier or more enjoyable.

Tom T.

25 de abr. de 2013

I have bought several cars from this dealership and will not shop anywhere else.

CK

5 de abr. de 2013

The finance director, along with the entire staff knew exactly what I wanted, and made the entire sale a pleasant and relaxing experience. They really take care to stay within the budget. When there is service to be done, they always fit it into my schedule. I love the car and have been a Marquardt customer for over 20 yrs.

David

2 de abr. de 2013

Pleasure doing business with Auto Dimensions, bought a 2004 Volvo CX90, new condition at a great price! DES

Sherri Olsen

23 de mar. de 2013

Tim Holloway was a pleasure to work with! He made the entire experience from test drives to purchasing enjoyable and relaxing! The entire dealership staff is friendly and I would recommend this dealership to anyone looking int buying a car! We love our new car!!!

Gal516

20 de mar. de 2013

Worth the extra distance...the customer service at Marquardt is impeccable. I was contacted quickly by the service manager, to confirm my appointment and to go over the repairs that were needed. From the start & throughout the process my concerns with the repair work needed were met with sincere well-explained solutions. I am confident their mechanics carefully went over my car. Aside from the high level customer service, since my '08 car was fixed, it runs like the day I bought it. Thank you, great first experience--look forward to doing business in the future.

VERY SATISFIED CLIENT

17 de mar. de 2013

My family has purchased multiple vehicles from Ray Linneman of Marquardt of Barrington and will continue doing so. Everything from sales, parts and service is truly quality and pleasant. Keep up the fine work.

SWG

14 de mar. de 2013

We have purchased other vehicles from Marquardt of Barrington and returned because of the great customer service we always receive. This time was no exception. Wayne Holten went out of his way to help us. He stayed late due to our schedule and we drove out that night in our new car.

Steven

22 de feb. de 2013

My overall experience at this dealer was great. This was my first experience buying from a car dealership. I found a car that would fit my needs online and emailed the the dealer. Tom Ostrow responed back to me very quickly. I went to the dealer late because of my work schedule and saw the vehicle that I came to see. Tom was very helpful and very patient with me and my fiance. He did not rush or pressure us into anything. We it being late into the night I wasn't sure if we were going to be able to get any deal done but Tom and the rest of the team their made sure they did everything in their power to help us buy our first vehicle togethet. Overall I was very pleased with my purchase and the way this dealership made us feel welcomed and comfortable. I would definitely consider making a purchase here in the future.

Sharon Marchiori

23 de ene. de 2013

This salesman has gone past my expectations for service. In October, I purchased a GMC Terrain, and soon found out that it was not the car for me. The other contender was a Buick LaCrosse. I felt that, since my huband and I are both handicapped to some degree, the Terrain would be the easiet car to get into and out of. However, never having driven an SUV, I soon found out that there were other features that would have made this a great purchase for us 10 years ago, when we were yoounger and traveled more, but not so great now.Upon a call from Tom to see how we liked our new vehicle, my husband stated that we didn't like it at all. It was not long after that, that Tom called us to tell us that the White Diamond LaCrosse was still available. Wanting us to be happy with our purchase, we were able to change cars, and to drive away with the car of my dreams. I never imagined that a salesman would go to such lengths for his customer. I can't thank him enough for his concerrn and kindness. I plan to purchase all further vehicles from him, and will recommend Marquardt and it's staff to all of my friends who are looking to purchase a new car. This is the highest compliment I can give--if I were a single woman looking to buy a car, I could deal with Tom with perfect confidence and trust. The old daying goes "Would you buy a used car from this man?". My answer would be "Yes, absolutely!!!!"

Encouraged buyer

4 de dic. de 2012

We stopped at Marquardt after receiving a recommendation from a coworker. A quick internet search revealed that they had a used GMC Terrain that we were interested in. Unfortunately the used Terrain was sold prior to our arrival, but Tim McIntyre showed us a new Terrain and explained some of the differences that we would see in a used Terrain. Over the next two weeks Tim stayed in contact with us but never hounded us. He kept us up to date on some of the used Terrains that were coming in on the lot. In the end we decided to go with a new 2012, but there was never any pressure from Tim at any time. On the day of delivery, the paperwork was mostly complete when we arrived in the office. We are very happy with this purchase. I would highly recommend stopping by Marquardt's and speaking to Tim McIntyre if you desire a laid back way of buying a car.

Mike D

4 de dic. de 2012

I have been in several dealerships over the years and Marquardt is by far the best. The sales staff does not pressure you to buy like most dealerships. I purchased my vehicle from Tim McIntyre and found him to be very knowledgeable and helpful. Every time I go in for service and Tim is there, he takes the time to say hello and inquire about my vehicle. He really gives excellent customer service. When in for maintenance, I found the service dept was just as good. They do not try to oversell anything. Doug the service manager and Mike his assistant are always very pleasant and keep you informed at all times of your vehicle process. Thank you to everyone at Marquardt for making buying and servicing a vehicle easy. I would highly recommend visiting Marquardt for your next vehicle purchase.

Amber

30 de nov. de 2012

When I went to purchase a bigger vehicle for my job, I dreaded it! You all know the service people all the normal car dealerships...It was SO not like that at Marquardt. The service was wonderful! They gave us space to talk, they didn't push and they kept us very informed. They answered all our questions and showed us car fax. I honestly would not go to any other place for a car! Marquardt will have my service for life.

Kristen

22 de nov. de 2012

I had an absolutely wonderful experience at Marquardt. They went over and above all expectations, and were the friendliest and most efficient salesmen I've ever dealt with. I worked specifically with Tim McIntyre, and he was caring, thorough, professional, and kind. I would use them again and again. If ever the opportunity arises, I always recommend Marquardt to people looking for a new car, a trade in, or car service. I couldn't be happier with them.

caddyshack

28 de dic. de 2011

I came in to Marquardt to look at the Acadias. The dealership is very family oriented. Everyone was very nice and accomodating. I worked with Cara and she was very pleasant to work with. I would definately reccomend this dealership.

evan nosek

16 de dic. de 2011

I had a great experience with Tom Ostrow. He was able to give me the perfect truck. I would recommend him for all your car and truck needs.

enclaveowner

12 de dic. de 2011

Bought an Enclave from this dealership. Overall experience was positive. A few hiccups around the price negotiations, but overall I'd buy from them again (Cara Cannon was my salesperson). I leaned on their service department quite a bit for opinions and having them walk me through cost profile for repairs and such. Service department was fantastic (Matt Domson).

Frank

6 de sep. de 2011

I have purchaed two cars from this dealer and Miguel Sanchez took care of me both times. Both Miguel and the dealer are top notch.Very honest and helpful. They make you feel like you are family.

BBQQueen

4 de sep. de 2011

Miguel Sanchez is the best. He found us the car we wanted while other dealers only wanted to shove what was on their lot down our throats. I want what I want, period. Miguel did explain that the inventory of 2011 LaCrosse's in the color we wanted was practically nonexistant, BUT he would try. The truth and a good try beats a "No, take this" any day of the week.It took a week and a few close calls, but we did end up getting the car from a dealer almost 300 miles away.Thanks to Miguel, Dave the manager and Tim the Leasing manager. We love our LaCrosse and will recommend Marquardt to everyone.

Lisa M

4 de sep. de 2011

My husband and I had been looking for a GMC Acadia Denali and visited a few GMC dealers in the NW Suburban area. We live in Crystal Lake and don't mind driving a little ways to get good treatment and fair pricing. Our visits to the Crystal Lake, Elgin, McHenry and Arlington Heights dealers had ended in disappontment. We met a few nice people, but didn't get the deal or treatment we wanted. It always fell apart somewhere along the way. We're not psyco-shoppers, but we do like to spend our money where we are treated well and get a fair shake. We spent our hard earned dollars at Marquardt and recommend the experience to anybody that can drive there. Like some of the other reviews say, it IS a nice clean place, modern and well-lit. If you've been to some of the other dealers, this place looks like a spaceship! Ask for Jay Davis, he has lots of car knowledge and will take the time (as much as you want, believe me!) to explain everything about the cars. He went over the specifics of the deal and the vehicle in every detail. I feel we were treated honestly and fairly, with no "man behind the curtain" tricks. I should mention that our "service" experience to date is only an oil change, but I was greeted warmly it eas a nice visit.

Shorty

4 de sep. de 2011

I went into Marquardt of Barrington and met with Miguel and he was a great help. Not only did he thoroughly explained everything about the cars I was interested in and advised me on the car I should get. Thank you so much for everything and I am extremely happy with my car. Thank you once again Miguel Miguel ROCKS and is an Asset to Marquardt of Barrington

JaredMotejzik

1 de sep. de 2011

The customer service we Recieved at Mardquartt couldn't have been better. Our salesman Tom Ostrow worked hard with my family on getting the right vehicle for us at a great price! I would absolutely recommend the dealership and the salesman!

Bdtwadell

8 de ago. de 2011

We bought a used Toyota from the dealer. We got a great price and were able to negotiate it lower, even though the price was already well below what they could have charged. We also got a very good trade-in value after some negotiation. One of the smoother car purchases we've had. Tom, our salesman, was professional, friendly, and patient with us, as we visited the dealer twice and inpected the SUV very thoroughly before negotiating. They had fixed some minor scratches in the paint between our first and second visits and it looked like new. Dave Marquardt came in to finish the trade-in negotiation and was friendly and easy to work with. Frank in business was also friendly and not pushy. It was nice to be at a dealer that values customer service like this one. We love our SUV! We recommend Marquardt of Barrington!

Jackie

21 de jul. de 2011

I was here with my friend because her air conditioning was not functioning properly. Her usual dealer was not there that day so we had to deal with another employee who was very rude to her and I and tried to sell myself a brand new car which i made clear was out of my price range.

livinglife

19 de abr. de 2011

I have bought several cars from them and would suggest them to anyone else out there looking for a really nice and honest place. They treat you well and there sales and service areas are clean and have an upstairs and downstairs waiting room...go upstairs for the massage chair, large windows, kids area or just to sit on the couch and watch tv. I always take advantage of their wi-fi on service visits.

LisaM2011

14 de abr. de 2011

My husband and I had been looking for a GMC Acadia Denali and visited a few GMC dealers in the NW Suburban area. We live in Crystal Lake and don't mind driving a little ways to get good treatment and fair pricing. Our visits to the Crystal Lake, Elgin, McHenry and Arlington Heights dealers had ended in disappontment. We met a few nice people, but didn't get the deal or treatment we wanted. It always fell apart somewhere along the way.We're not psyco-shoppers, but we do like to spend our money where we are treated well and get a fair shake. We spent our hard earned dollars at Marquardt and recommend the experience to anybody that can drive there.Like some of the other reviews say, it IS a nice clean place, modern and well-lit. If you've been to some of the other dealers, this place looks like a spaceship!Ask for Jay Davis, he has lots of car knowledge and will take the time (as much as you want, believe me!) to explain everything about the cars. He went over the specifics of the deal and the vehicle in every detail.I feel we were treated honestly and fairly, with no "man behind the curtain" tricks.

unhappy2011

1 de mar. de 2011

I bought a used gm certified vehicle from this dealership. The vehicle had some damage that the dealer did not disclose, I think they were hoping we didn't notice it before we purchased the car. They agreed to repair the damage as a condition of the sale. They tried to basically patch up the damage at the cheapest cost instead of properly repairing the damage. It has been nothing but a nightmare and not worth the hassle. Will never do business with this place again!!!