MJ: proud " Pony" owner!

9 de jun. de 2016

I just bought my second car from matthews: J. R. Heeter being my salesman each time. My first purchase was a brand new Mazda cx5.. LOVE my Mazda.. J.R.was so nice to work with, no pressure, and everything was so easy ! For over a year he looked for a Mustang for me. He texted me when he thought he might have one, and also occasionly just to say Hi! In March he told me he had 2 Mustangs. I sat in the 2015 beautiful black Mustang, but it wasn't what I was looking for. Then he showed me a gorgeous 2006 Mustang GT with very low miles . I heard the roar of the engine and fell in love with the car!! Again, there was no pressure from J.R., just friendly and very helpful! There were a few minor flaws in the exterior, which Mike Savage graciously agreed to fix( at NO cost to me).. I had told them I wanted to take the car to shows. J.R. and Cinnamon( in the financial office) made everything happen so easily, and I am the proud owner of my dream Mustang!! At my second car show I won " Best Muscle Car" trophy!! I can't thank all of you enough for not only selling me a gorgeous car, but for making my dream a reality!! J.R. Heeter and everyone at Matthews treat you like a friend of the family! I drive from Oneonta , and it is well worth the drive!!

Phil

29 de mar. de 2016

Stopped into look at a 2015 Dodge Ram that was on the lot one night after the dealership was closed. I thought about going to look at this truck again during business hours. . . Finally made up my mind to stop in and look at the truck and take it for a ride. Walked into the dealership and was greeted by Noelle Dalfonso, very friendly and knowledgeable sales person. Took the truck for a ride and decided to purchase the truck. Noelle took care of all of the paper work for the purchase so when I returned to the dealership after the bank, only took a short time and I was out the door with my new vehicle. Very happy with the vehicle!!!! The day after I got the truck, I noticed that 3 of the 4 tires had the locking lug nuts installed and there was no key way lug for the locks. Contacted Noelle about this, she told me to bring the truck right back in and they will take care of the problem. Set up an appoint with the service department at my convenience, and they corrected my problem with prompt great service. The only drawback with the whole vehicle purchase was the fact that Matthews import is the only dealer in the Matthews group that does not work directly with Horizons Federal Credit union. I had to go to the bank with the vehicle information to get the check for the vehicle. It was not all that big of a hassle, but I was told by the bank that the dealer could have done all of that right at the dealership location and I could have taken the vehicle home that day.

Lori

28 de mar. de 2016

Quick and fine / no problems. I have a new grandchild ands HAD a Scion TC. Way too small - couldn't even fit in a car seat. This Soul fit my needs - good height too. No problems so far...

ken bentley

10 de mar. de 2016

mike redding, great saleman highly recommend *****

LyleB

7 de mar. de 2016

All interaction was through email related to a car I was interested in buying. All interaction was professional, personal and polite. Their interaction was prompt which aided in getting information to me timely. They even provided information regarding recalls on a specific brand that I was not aware of that was helpful for me to know as I continue to pursue a specific vehicle purchase.

Sue M

29 de feb. de 2016

Car buying can be a long, brutal and unpleasant experience. Mike McNeal and the rest of the folks at Matthews Subaru made my experience a quick and fun one! Mike was incredibly patient, very knowledgeable about all the cars and their features, and really fun to work with. I would highly recommend Mike and Matthews Subaru to anyone and will definitely be back the next time I am looking for a car!

Tracy

5 de feb. de 2016

We purchased a 2015 Mazda and drove it for year and found it just wasn't right for us. JR Heeter helped us to get a great trade in and we got a new forester. We love it. The new facilities are wonderful but it is so great to work with friendly, knowledgeable people wo don't try to push you into buying anything but just get you a car that is right for you.

NogoodNEWS

6 de nov. de 2015

My wife and I purchased a Suburu Legacy last month from Matthews Import Center. We were very hesitant because we are a bit picky when it comes to buying new cars, just as any one would be. Our experience overall was a bit salty. We couldn't come up with the numbers we wanted and thought we deserved, and our salesman seemed annoyed with us. We think he is a fine young man, but seems to have no patience when it comes to customers. Jr Heeter was knowledgeable about the product, but seemed out of sync when trying to create a relationship with us. We almost didn't purchase the car because of it. Next time we will look around before going back to Matthews.

Antoinette ( Toni) Munno

11 de sep. de 2015

Nick Schmidt made my buying experience of my Mazda CX 5 a pleasure. This is my first brand new car. I told Nick what I was looking for. He asked all the right questions specific color, rear camera, navigation, all the options I wanted. He showed me several vehicles then he found the perfect one for me. Blue with all the bells and whistles I wanted. He was the best salesperson I dealt with searching for 4 days until I found Nick. He was a pleasure to speak to and funny and was the most helpful. Made my buying less stressful and very helpful trading my old car for the most money. The best out of all the other Dealerships. Thank you Nick Schmidt

Bill and Patti

29 de ago. de 2015

Had a wonderful experience with our first purchase at Matthews.Purchased my husband's dream car,sight unseen, and it was everything we had hoped for when we got to the dealership. JR Heeter couldn't have been nicer or more knowledgeable and went out of his way to make this an excellent experience! Drove two hours to get to Vestal on the recommendation of a friend who is a happy Matthews customer and she was right!

Monablue519

25 de ago. de 2015

Noelle was excellent. Very courteous and extremely helpful. I will certainly buy a car from her again.

Madeline N.

22 de ago. de 2015

I bought my second Subaru which was a new 2014 Forester in April 2014 from Noelle D. and she was wonderful and very helpful and walked me through everything. She said if I had any questions to call her anytime. She even called me to see if I had any issues with my Forester and if that isn't the best sales experience I don't know what is. I highly recommend Matthews for your next auto purchase.I need to add that the service department is also awesome too! I am very happy!!!!

Tom in Endicott

21 de ago. de 2015

Matthews Import Center is a really good Subaru Dealer. Noelle Dalfanso just helped us buy a new 2015 Subaru Outback to replace our 2012 that was totaled in an accident. She couldn't have been more helpful. I recommend Noelle if you want to purchase a car from Matthews Import. They are really good to deal with and I was very pleased with the deal we got. I have used their service department exclusively for our old Outback and have been very please with the quality and speed of service. Joe Vaughn is really helpful. I definitely recommend Matthews Import Center and particularly Noelle Dalfanso.

Erin Burrell

5 de ago. de 2015

I initially went to Matthews looking for two cars (one for my mom to purchase and one for me to lease). My salesman was JR and Cinnamon worked with all the financing. Initially the vehicle I was interested in (2015 Mazda 3 hatch), was coming in higher than I could afford. Cinnamon worked to find every rebate and discount she could to get the price to where I needed it to be. While I was car shopping for us, my mom was in Colorado so JR worked tirelessly to help me find a Subaru Impreza that had all the things she was looking for. They located the Mazda that I wanted at another dealership and it was there within two days. Due to some random circumstances, there was only one day that we could finalize everything on my car or it would have been another week to 10 days before we could do it (and I'm super impatient). JR came in on his DAY OFF to get everything finalized for me. My mom is going in on Monday to finalize everything with her car & Cinnamon found a cheaper interest rate for her & was able to get her monthly payment lower than she had on a previously owned vehicle! We have never leased a vehicle or have owned brand new cars, and Cinnamon and JR were both so wonderful at explaining and answering every single question we had. I am so pleased with the experience I had at Matthews, mostly because of the way that Cinnamon and JR went above and beyond in every aspect and exceeded all my expectations. We love our cars & can't thank them enough! :)

Sherry

22 de jul. de 2015

One year ago I purchased a 2015 Mazda 6. I have purchased more new cars than I can count so I have good experience with both new cars and the buying process. In fact the last two cars I've owned, purchased new, didn't last a year because of disappointments with them. I still love my 6! It is hands down one of the best cars I've ever purchased. Its comfortable - even on long trips (and I'm just shy of 30,000 miles in a year). It has great features like Pandora, push button start and side and back up warning systems. These are new features for me and ones I didn't think I'd want but LOVE them. It gets fantastic gas mileage and I'm not giving up responsiveness and power for that economy. My daughter has borrowed the car a few times and can't wait for me to need a new car so she can "buy" this one from me. Noelle was great to deal with, no pressure sale, and she was very knowledgeable about the car.

Charles Smith

9 de jul. de 2015

I would definitely recommend my friends and family come here if interested in buying a vehicle. They should ask for Nick. He made us feel that we were important. Great job Nick!

jwhite607

29 de jun. de 2015

My car guy was Nick Schmidt and he was definitely not what you immediately think of as a car salesman. So nice and informative and FUNNY! I also have to thank Cinnamon my finance lady. She got me the BEST deal I could hope for. Definetely coming here if I need another car.

TSW

10 de jun. de 2015

I am very impressed with the service and friendliness of the staff at Matthews Auto. Would definitley recommend Matthews to family and friends.

Haley

22 de may. de 2015

My experience at Matthews was far beyond what I ever expected to receive at a car dealership. The experience itself started out while I was merely trying to figure out what kind of car I wanted to buy/lease. I was looking at several different models (and thus several difference dealerships), but I never felt pressured in any way. I took a Mazda out for a test drive, spoke a bit with the sales rep there (J.R.) and was on my way. J.R. and Matthews sent a couple emails to check in and see how the car shopping process was going for me, but they completely respected my decision to wait for another few months before making any decisions. Once I did decide on the Mazda CX-5, the process was easier than I ever imagined it could be. J.R. was a huge help - going above and beyond in every possible way, as was Scott, their financial manager. I have only had my Mazda for a little over a week now, but I am confident that Matthews will be with me for anything I need during the next three years of my lease. I cannot recommend a dealership (or my salesman, J.R.) more! (As a side note, the only reason I did not give the full five stars in all categories is that they were remodeling during the time I was there, which could make parking a bit of a pain. However, when the renovations are finished, I am sure they will be completely deserving of full marks.)

Jonl

20 de may. de 2015

We purchased a 2015 Subaru Forester. We ordered the car we wanted and salesman kept us informed of where the car was and the estimated delivery date. The final sale was hassle free and the car was ready for pick up on our schedule. Rob the salesmen showed us all the cars features and even set up our bluetooth for us.

A. from Syracuse

16 de may. de 2015

I recently purchased my latest car, 'new to me' from Matthews' Used Car Sale event. I traded in a very beat up Ford, which Matthews honestly but professionally reviewed, and bought a used Prius-C, which I feel very lucky to have found. The best part was no negotiations necessary, because Matthews is a one-Price dealership. I had a budget to work with, and the gentlemen still made it happen! I am grateful for the simplicity of the exchange and the excellent service I received. I would highly recommend their services to anyone I know shopping for a car, new or used.

Number 1 Papa

11 de may. de 2015

Having Cinnamon work with me is an absolute delight. She is knowledgeable, informative, friendly. Buying a car was great, (you don't hear that very often.) I hope you know that you have a gem there. Other staff I had to deal with were friendly and polite, the facilities are A-one.

DJ99

8 de may. de 2015

Cinnamon Myers made this sale. She was helpful, knowledgable and nice. I wasn't sure I wanted to buy a new car so soon, but she just kept changing the terms in my favor until I felt I had to buy the car or I would lose a great deal. I highly (highly) recommend this dealer and in particular Cinnamon. She won't let you be disappointed.

teresa

17 de abr. de 2015

I knew what I wanted when I walked in and Cinnamon was great explaining everything to me. She was very patient and informative and went over everything with me. Matthews is an excellent place to buy a new vehicle. Service was great!

satisfied Sorrento owener

7 de abr. de 2015

We just purchased our 2nd Sorrento from Matthews and again it was a great experience. We told Mike McNeil what we were looking for and he found it for us. From going there looking to leaving with our new car it was a very smooth experience. We couldn't be more satisfied with our salesman or Matthews and we gladly refer anyone who is looking for a car to them. Thanks again for a great experience.

Marlene

2 de abr. de 2015

I had not purchased a car since October 2002 so I was a little out of my element. I was very nervous and it took me a while to decide. Cinnamon Myers was very patient with me and after a while realized what type of car I was comfortable with. Thanks Cinnamon, your the best! I would recommend to others purchasing from Matthews, and I love my car. I bought it off the showroom, a 2014 and I am very happy with it so far.

NG

1 de abr. de 2015

Great experience!! Cinnamon was AWESOME!! I had not purchased a vehicle for some years and she walked me through everything perfectly. It is the way a car buying experience should be! She took care of all issues, questions, and concerns with ease. I would recommend her and Scott Stica to my own mother!! Just PERFECT!! THANKS EVERYBODY!! Nicholas K. Gravelding

Angie D.

31 de mar. de 2015

Today I brought my first new car! Cinnamon Myers was my sales girl and she was awesome!! She answered all my questions right away, took care to make the buying/trading process a breeze, and made everthing seemless and above all painless! I highly recommend Matthews and Cinnamon to everyone!

Joe & Becky

22 de mar. de 2015

If there are two words which describe the sales experience at Matthews is Personal and Patient. The Sales Person which we dealt with (and will continue to do so as long as she is there) Cinnamon Myers was a great help and went the "Extra Mile" for us. I cannot say enough about the experience. the Knowledge, the personal service, and the after the sale support are fantastic. She made the purchase experience a pleasure, and has gained a long term customer. Looking forward to the next vehicle purchase. Thank you!!

tina

13 de mar. de 2015

mazada .....lov it and the help she gave me was very nervous about making a new car purchase but cinnamon was more then helpful...

Elizabeth

13 de mar. de 2015

On March 13, 2015, my husband and I purchased a new 2015 Subaru Outback from Matthews Import Center in Vestal N.Y. This is my second time purchasing a vehicle from Matthews. I willl continue to give Matthews my business and recommed them to my family and freinds. They make buying a car stress free, and fun. We had the pleasure of working with Cinnamon Meyers who was amazing. She went above and beyond anything we could expect from a sales consultant.

Mazda3buyer

27 de feb. de 2015

J.R. Heeter was extremely helpful with getting me my mazda very quickly. We were looking to purchase as soon as possible and he made it happen. I definitely enjoyed my experience and would reccomend J.R. to anyone as he was informative and helpful throughout the whole process. Thanks J.R.!

Kathy

20 de feb. de 2015

We just purchased a new Mazda 6. We visited Matthews before Christmas and dealt with Cinnamon Myers. We were so satisfied with her knowledge of the car that she was our first choice when we finally decided to purchase the vehicle. We have never dealt with a customer service representative who had so much knowledge of a car and took her time to explain every detail to us. We were greatly satisfied with the entire purchasing process.

Larry & Missy

17 de feb. de 2015

Cinnamon was wonderful! We are very satisified with everything about Matthews Auto and will recommend your dealership to our friends.

mazdalove

7 de ene. de 2015

I just made my first purchase from Matthews Mazda. I have never had anyone go over the details of a new car the way Cinnamon did. She spent hours with me. It was by far the most pleasant car purchase I have ever made. Because I have only owned the car for a week, I can't comment on the repairs or anything else but if Matthews keeps to their word I expect nothing but the best.

Shelly Bowen

17 de dic. de 2014

I ordered a brand new Subaru several months ago, and it finally came... MERRY CHRISTMAS ME!!!! The experience with Matthews and most especially with Cinnamon, was exceptional. Not only did she keep me informed throughout the entire experience, she put up with my endless nagging! I highly recommend Matthews and if I ever purchase another Subaru, I can only hope to deal with Cinn, Rob and the rest of the gang. Thank you all so very much! I could not be happier!

IGHITST

8 de dic. de 2014

I may have had my best car buying experience in 45 years at Matthews Import Center with Cinnamon. We visited three local dealerships in the same day looking for a certified used car. There was no comparison between our experience at Matthews and the other dealerships. Instead of high sticker prices and low ball offers for our trade-in, we felt like we got a fair deal and an outstanding sales experience. I'll be back to shop for my next car and after accompanying me on this visit, my wife will be back as well. The reason the facilities only gets a good review at this time is they are under a tremendous amount of construction.

Mazda Man

11 de nov. de 2014

I brought my Mazda 6 in for routine service and was delighted with the Service Department's performance. They recommended work which I needed to have done and let me know what was optional for a later visit. Overall very pleased by the level of support at Matthews - a great experience provided by all concerned.

Prahalad and Shilpa

30 de sep. de 2014

We recently purchased a 2008 Subaru Impreza from Matthews. We would like to highly recommend our sales person, Ms. Noelle Dolfonso. Noelle is very patient, customer centric, and gives appropriate recommendations. She ensured we were comfortable with the purchase and that the car met our requirements. Also, the car we first selected had some issues and Matthews was honest enough to not sell us that! This is the dealer we would go back to if we buy another car.

no name

9 de sep. de 2014

This was a great experience with Cinnamon, it was easy and fun to buy a car! I felt like they really cared about "me" and what I wanted. I will definitely buy my next car from her and Matthews! You have a customer for life!

DAN FUSCO

30 de ago. de 2014

I HAVE PURCHASED NUMEROUS VEHICLES FROM MATTHEWS OVER THE YEARS - MY WIFE AND I HAVE FOUND IT A VERY COMFORTING EXPERINCE WHEN DEALING WITH MIKE Mc NEAL ONE OF THE SALESMAN AT KIA - HE DEDICATES HIS TIME WITH ALL HIS CUSTOMERS AND IT IS BECAUSE OF MIKE THAT I WILL CONTINUE TO BE A MATTHEWS CUSTOMER - IN ADDITION TO MIKE, THE ENTIRE STAFF AT THE SERVICE DEPARTMENT HAVE PROVEN TO GO ABOVE AND BEYOND FOR EVEN A SIMPLE TASK ... THANK YOU

Ami

18 de ago. de 2014

Matthews Import Center is the best in customer service and quality! We had a lot of fun looking for a vehicle and working with Cinnamon. Very happy with our new vehicle. Thanks Matthews!

Art

16 de jul. de 2014

Just purchased a Kia Soul from Matthews Was a wonderful buying experience. Got a good value for my trade in and my sales person, Mike McNeal was excellent. Would recommend this dealer any time The only complaint I might have was the cost of installing options I got, mud guards and the like I thought it was a little much. Looking forward to dealing with the service deptment

John Sullivan

16 de jun. de 2014

Overall "Very Satisfied" Would definately suggest Cinnomon to everyone.

Jack

8 de abr. de 2014

This was the most pleasant car buying experience we've ever had. Being retired, we've purchased many cars, vans, trucks and SUV's over the years. By far, Matthews "has it right" with their selling practices. Our trade in was beyond our expectations and the discount off the MSRP was generous in our opinion. Our sales person was truly helpful - not pushy. All in all a wonderful dealer and we can only anticipate five star service from those we met in the Parts & Service areas which was part of the delivery process - nice touch...

Satisfied Customer For Life

26 de mar. de 2014

This is the second vehicle I have purchased from Matthews in the last four years. My sales man Robert Finta is one of the best people I know. He is professional and is very kind and helpful with finding you what you want. I have taken two family members up in the past four years and they have purchased cars from Rob Finta as well. We are all happy and have zero complaints. The service department is one of the best service areas I have ever used in over 15 plus years of owning a vehicle. Thank you Matthews sales and service. I will continue to be a customer for life.

Bob K from Horseheads

15 de ene. de 2014

A very positive experience. The sales person was full of information & very helpful.

Mike Dunham

13 de ene. de 2014

My purchase of a 2011 Nissan Rogue from Bill Kalka at Matthews was a great experience. Bill and his team went out of their way to assist me. From a fair trade in to great Auto awards and service it was top notch. I would not hesitate to recommend them to my family, friends and coworkers. I will buy from them again!

Barbw

6 de ene. de 2014

Thanks Bill Skudder for an awesome car! Hi Bill Ahhhh 2014 is coming in like a lion...with the first significant snowstorm since I got my new Impreza. Want to share a little story with you. It's probably one you've heard before ....but it's a first for me. We live just off Glenwood rd near BOCES in Binghamton. Coming home today I braced myself to maybe even have to park at the bottom of the hill and walk up. That would have been with my OLD car. In my new Impreza I tooted right up the hill...easily passing 4 cars that were stuck in the middle of the road. No slipping, no sliding, no fishtailing. The fishtailing ruts going up he hill were impressive and I thought for sure that would be my fate. But no....I came up that hill turning into our road with not so much as a bit of trouble. It was ALMOST as if there was no snow! The heated seats were a comfort too! I love my Impreza

Elsie J fendick

31 de dic. de 2013

I am the proud owner of a 2013 Subaru impressa.my son and I traveleded ''traveled around looking and settled on Mathews auto. I give Mathew and Mike McNeil both a five star rating. I had a 2002 impressa and loved I. had 190,000 milord on it. Mike was a big help and really enjoyed making a new friend. I appreciate the fact that I can take it top such a reliable place to get it taken car of. Elsie J Fendick

David Root

26 de dic. de 2013

My wife and I stopped by on a Friday night 15 mins before closing and Mike McNeil took the time to sit us down and get an idea of what we were looking for. We set up an appointment for the next day and Mike had done some thinking as to what would fit not only our needs but our budget as well. When we got there he had already picked out a vehicle for us to check out and had it running already. While we took the vehicle for a test drive Mike worked on getting a trade in price and overall price and payments. We fell in love with the very first vehicle he had chosen. When we left to talk everything over Mike was still working on trying to make everything work without a hitch. He went above and beyond what any salesman I have ever dealt with ever has. He kept in contact every step of the way and after the sale was made he still keeps in touch to make sure everything is going good. To sum up everyone we dealt with at Matthews Import Center worked so hard to make the buying process the simplest I have ever had. I plan on buying all my future vehicles from Matthews and working with Mike for future purchases.

Dog lover

21 de dic. de 2013

Spent the day driving and bidding on a new 2014 Subaru! Unfortunately, we left after 4 hours unable to agree on a price! We were only $489 apart!!! Yikes!!!

Dick Soovajan

12 de dic. de 2013

I purchased a new KIA (2014) and traded my old KIA (2011) , and had a wonderful experience. Not only was I treated well but I was given a great deal on my new KIA. What a good deal!!!!!!

jennyluvscats99

12 de dic. de 2013

My husband and I have been going to Matthews Import Center for the last 5 or 6 years. We have bought or leased a few cars from them and Bill Kalka has always helped us out and done an amazing job! He is always very honest and has worked hard on our behalf. If you are thinking of buying definitely see Bill! We have also had our cars serviced here and they do a great job. Joe in service is always so helpful! We will keep coming back because we keep having such a great experience. I can't recommend them enough!

L&M

12 de dic. de 2013

Wonderful salesperson. Found what I wanted in 2 hours!.

Bob13746

9 de dic. de 2013

I walked into the showroom with no great expectations and walked out with a new car. My sales person was wonderful. I have never been to a dealership like this one. Everone was so nice and professional. They have even followed up with phone calls and cards to make sure I was satisfied. I now know where I will be buying future vehicles!

Santa Barbara

6 de dic. de 2013

This is 1st car I've purchased from Matthews Auto,(and I have had many cars) and I'm really impressed with Paul Tierno who followed thru with any request we had regarding the car. (after we purchased the car we saw a large dent, called Paul and it was repaired and painted like it was never there.) Last week I called about a light on the dashboard and was told to come in, they explained about the weather affecting the tire pressure and Tyler Zeen who put air in the tires was just as professional as the office personnel, when I asked about a car wash he offered me 2 coupons and patiently explained where the car wash was. I called about the oil change and spoke with Brian Zeen, who listened patiently and everything was completed in a timely manner . Thank you. (I told my husband this morning before I left home, that I hate going to the "car place", but it was really pleasant, so THANK YOU!

Vicki S. Holecek

2 de dic. de 2013

I cannot say enough about the service team. They do a great job and are always willing to accomodate me in any way they can. I would not go anywhere else!

Walt

25 de nov. de 2013

I just wanted to say how satisfied I am with Matthew's, especially my salesperson Cinnamon. When I walked in to Matthew's to shop for a vehicle, I already had a deposit on another Subaru at another dealer, and it was a used vehicle. I knew all about this vehicle except the price, that would never be disclosed as I asked, they just gave me my terms and I said sounds good let me think about it. Then came Matthews and Cinnamon, she was able to place me in a 2014 brand new and guess what for less than the used I was looking at. The entire staff at Mathew's was great,especially the finance department. Kudos to Scott and Bob as well. I was so satisfied i recommended Matthew's to a friend, and guess what, they bought one too! I had purchased new autos before always from Corey's, now it will be only Matthews!

NY Giants Fan

19 de nov. de 2013

We are planning on visiting our children and grandchildren during the next couple of weeks to deliver Christmas presents. So we took our Subaru to the Matthews Service Department for a routine checkup. And as they have done over the years, they did a super job in servicing our car. But because of the extra work that needed to be done, the bill was higher than I expected. I was thinking that I would have to cut down on the amount we would be able to spend on Christmas presents. That's when Gil Millard, Service Advisor, came to the rescue. He noticed that we had accumulated enough points in the Matthews Rewards Program to pay for the whole bill. So thanks Gil and the Matthews Rewards Program for making our Christmas brighter! Also a thank you to Rob Pinta who has sold us our last 4 cars. He is very hard working and tries his best to find the car we want for a price we can live with. He's great!

Margie

19 de nov. de 2013

My husband and I had our Subaru serviced recently. When we came in, Gil Millard greeted us with a smile (he remembered our names) and helped us determine what services were needed on our vehicle. He is very knowledgeable and what I like is that he makes each customer feel like they are his "best customer". We would not go anywhere else. At the end, you get a complimentary car wash Great service, smiles, excellent work and a car wash..........how can you go wrong???

Patti

14 de nov. de 2013

We recently took advantage of KIA's new program and turned our lease in early! We turned in our 2011 Optima and had our last 8 payments waived and ended up with a brand new 2013 Optima! We worked with Mary Lou Alger and found her to be so helpful! She went over everything with us and gave us several different options. When we went to pick up the car, she went through everything inside and out! We would highly recommend Mary Lou and Matthews to anyone looking to lease or buy a car!

Jan & Ken

13 de nov. de 2013

About thirteen (13) years ago, we purchased our 1st Subaru Forester from Matthews and returned there for our 2nd Subaru Forester. Our buying experience was very positive with our Customer Representative, Bill Kalka, who was very knowledgeable in explained all features of the car. The purchase of the car was completed in good time plus the Auto Awards will assist in future services. We are very pleased with the new Subaru Forester and our 1st service appointment was handled very efficiently. Bill Kalka is an excellent Matthews representative and is always a phone call away for any questions. Matthews Import Center and Service Department are well managed, comfortable, and excellently maintained.

Red Sox Fan

13 de nov. de 2013

We purchased our new Subaru approximately 2 months ago, we hesitantly approached the buying process as we have had bad experiences in the past. Needless to say Lee Brown made this process comfortable for us. He spent the time listening to our needs and guided us through the process. He spent much time explaining all the benefits of this purchase and operation of the car. Today we had our second experience using their Service Department. Once again Gil Millard, Service Advisor, who answered all our questions and made this an excellent one. We would not hesitate to recommend Matthews Import Center to anyone who is interested in purchasing a new vehicle.

Debbie

11 de nov. de 2013

I bought my first KIA three years ago, Bill Kalka was my salesman and very informative and helpful. Now just over a week ago, Bill was still there for me and helped me again . He helped me pick the best vehicle for me, a 2014 Blue Kia Forte, I love the one price no hassle and the great customer service that I get from Kia (Bill Kalka). Thank you for my great ride!

Kevin

11 de nov. de 2013

Just bought my second Kia Forte from Matthews in Vestal. Very good car and great customer service from Bill Kalka and others, with no pressure.

Dale Fisher

10 de nov. de 2013

Approximately one month ago my wife and I purchased a new Kia Sorento from Matthews Import Center. Having been through the buying process several times before I myself was not looking forward to the process. This was our first visit to Matthews as it was nearly 100 miles from our home however it was well worth the drive. The one price policy was a primary reason for taking the drive and when all was said and done, we made out better than at any other competitors in our area. It was truly a no hassel experience. Bill Kalka was our representative and took the time to get to know us, what we were looking for and explaining the process. In the end, we got the car we were looking for at a very reasonable price and without undue stress. I would highly recommend a visit to Bill if you are looking for a pleasant buying experience with reasonable prices and a no hassel approach to buying a car.

Shannon C.

10 de nov. de 2013

This is my second Kia Sedona and my experience with Mathews Dealership was excellent. The no hassle, one price buying that is offered from this dealership made the buying procedure much easier. Sales Consultant, Bill Kalka, could not have done anything else for us. He was excellent and went above and beyond in answering my questions, showing me all the features of the car when I picked it up, set up my phone so I could use Blue Tooth etc. He followed through with a phone call to make sure everything was going OK. I highly recommend him. So, purchase from Mathews in Vestal, NY and ask for Bill Kalka. You cannot do better.

Billie J Taylor

9 de nov. de 2013

I recently purchased a new Subaru from Matthews with the assistance of Bill Kalka. Normally, I would have done this through Jack Burnard, but due to his being on a leave of absence, I was put in the very capable hands of Mr. Kalka. This was my sixth Subaru, five of which have come from Matthews. From the beginning of my test drives, through the decision making process and the financial portion of the purchase Bill was continually "there" for me. He made certain that he was available for any questions, addressed any concerns and congratulated me when I had made my purchase... and continues to follow-up with me. Bill Kalka is a great asset to the Matthews Team and a great "fill-in" for Mr. Burnard.

Donna

2 de nov. de 2013

I had my 2013 Subaru Impreza serviced today, and a set of snow tires installed. Gil Millard greeted me as soon as I walked in the door by name and with a smile. Service was done promptly, and the Rewards Program was a huge help with the complete set of tires. I also saw the salesman that helped with the purchase last September - Rob Finta. Even though it is a drive to get the car serviced, it has been well worth the trip! Thank you!

Ben

31 de oct. de 2013

I purchased a 2014 Subaru Forester. The staff at Matthews, especially Cinnamon Myers, were always pleasant and helpful, making the whole process very easy. I test drove several different versions of the car, on three different occasions and asked a lot of questions along the way. The answers were always forthcoming. I had to wait about a month for my car to arrive from the factory, and they were very good about keeping me updated on its progress. Overall, I had a great experience here and would recommend it to anyone.

Linda

20 de oct. de 2013

Greeted by name, I came for a 30,000 mile check. Gil Millard told me how long service would take, and summoned my shuttle driver. While I was enjoying Vestal's shopping, Gil phoned to confer about his recommendations for service, and how much it would cost. Servicing was done right on time, driver picked me up, and all the paperwork was ready. Gil was cordial and efficient. I "zoom-zoomed" to the free carwash, and was happily on my way. Thanks!

Florence

19 de oct. de 2013

This is my thrid Subaru and I always get great service from this dealership. Rob Finta has always been helpful and answered all my questions and he has a great since of humor. I would recommend anyone to come here for a new or used car.

Linde

18 de oct. de 2013

I had my Subaru service recently and am extremely satisfied with the process. Gil Millard made my appointment within a few days of my call and then took personal care to call me and advise me as to what was needed to keep my car in good running order. It was ready by the time I got out of work! Thank you Gil Millard and Matthews Import Center!

Bob & Bernie

18 de oct. de 2013

Our sales consultant, Cinnamon Myers was extremely helpful and pleasant to do business with! She is a true asset to the Kia team! Overall, we could not be happier with our experience here and would highly recommend Kia Mathews Auto & Cinnamon's professional expertise to our friends and family! :-) Keep up the good work!!!

GLOWORM

18 de oct. de 2013

I am not a young woman so have had many car buying experiences many of which have not been good. I told them this at Matthews Kia and was straight up with them. I found them to be straight up with me. I just bought my first SUV yesterday and the experience so far has been great. I had a Sorento which I did not purchase there, because of a salesperson disconnect. I feel that the whole family at Matthews Kia are warm helpful and patient. Thanks for a great experience.

Emily

17 de oct. de 2013

I am a student, was looking for a new reliable car. I stopped by Matthew's Import Center and talked with Bill Skudder. This was my first car buying experience and I felt totally comfortable. I was not pressured in any way and felt like a partner in the purchase. It was a very easy carefree experience and I love my new car. I would definitely come back and suggest Matthew's Import Center to anyone looking to buy a new or used car. Bill Skudder was a great advocate for me, had a wonderful experience!

Wendy S.

15 de oct. de 2013

Cinnamon Myers was very helpful, friendly and knowledgable. She answered all of my questions and made the process easy. I got a fair price on my trade-in and on the new car.

Chad from the Point

12 de oct. de 2013

We have had our New forester for about a week now. It feels good to be back in an all wheel drive vehicle again. We have owned Subaru's in the past, 5 or 6 actually, I thought being retired I wouldn't need the ability to go out on the snow covered roads. I was wrong, Our salesman, Rob Fintas , made the whole buying experience hassle free. His through knowledge of the product line was a great help in our decision process. I had been leaning toward the impreza, but after experiencing the Legacy and the Forester We decided on the Forester. Rob was patient and informative throughout this entire process. His help was invaluable. This is my second purchase with the Matthews group and I continue to be very satisfied with anyone I have come into contact with in their organization. Thanks Folks!!

Marianne F Glowacki

12 de oct. de 2013

I went to Matthews to have my KIA serviced for a broken rear door. After trying for 6 weeks at a different KIA dealership, I was in and out within the same day with my power door working like new. I was so impressed with their dealership, if I am ever in the area again I will make sure to go there for any service needed.

Danielle

7 de oct. de 2013

I was very happy with my purchase from Jeff Wickman at Matthew's Auto Import group. They had the vehicle I was looking for with all the features I wanted and gave me a great price for my trade. I would definitely recommend Matthews and will shop here in the future.

Steve Yourst

1 de oct. de 2013

I couldn't be more satisfied with the service I've gotten from Mike Gottlieb and his crew at Matthew's since we bought our Subaru from them nearly 4 years ago. In every instance, from the original purchase to my return for service yesterday, he and everyone there has treated me and my wife not just as a customer but as a friend. For example, I called yesterday morning (Monday) for an emergency repair (from a problem on Sunday) and stated that I was desperate because of two crucial doctor' s appointments that I needed to get to that day. The service dept (Mike Savage) got me right in and Mike Gottlieb, knowing my dire situation, got me a loaner car to use. It saved, what could have been a horrendous day for us. Also, the service dept gave me an alternate solution to my problem which minimized the repair cost. They could have "taken me for a ride"...but didn't! I could go on about other instances of their good will, but suffice it to say that because of their actions over the years, my daughter and her husband have bought a Kia and Mazda from them.

Martin

29 de sep. de 2013

I recently had my car serviced for a defective tire by the Service Department. I recently purchased the car used at the KIA dealership and the tires were basically new. Gil Millard went above and beyond to not only get a new tire asap, but went all out in minimize the cost to me since i had just recently purchased the car. I couldn't be happier with the amount of dedication and service they have shown.

Sneezy

26 de sep. de 2013

I purchased my Cross Trek from Bill Skudder at Matthews Auto back in August. It's a fun car to drive and I'm looking forward to driving it in the winter. I bought this car outright without a trade in. The one price made the process easier and when compared to online prices for the car was very competative. I did skip all of the extra's, rust proofing ect as I don't think they are worth it.

Mustang mom

25 de sep. de 2013

As a mom buying a car for her son a Mustang would not be my first choice but after pulling into Mathews lot, first lot we stoped at i might add, it was love at first sight for my son. We walked in to test drive and was greeted by Bill Skudder, with his kindness, knowledge, and extreme paitience with me there wasnt a doubt in my mind that if my son wanted this car we were buying it. Cannot thank Bill enough for making this emotional experience an absolute joy. I truely feel like he took care of my son as if he was taking care of his own. Thank you for having people like Bill Skudder to take care of people like me. We are so excited and cant thank Bill enough. Michelle Glass

Linn B

25 de sep. de 2013

Thank you Mary Lou Alger for making my dreams come true with my new 2014 Subaru Forester! The whole experience at Matthews was easy with no presure. Everyone at the dealership was knowledgeable and happy to assist. A wonderful experience...I'd highly recommend anyone to experience themselves! I love my Subaru!

Fran and Larry

23 de sep. de 2013

My husband and I were looking for a used Sabru, and stopped by Matthews, and talked to Bill Skudder. We test drove a couple cars, but it wasn,t quite what we wanted. He keep his eyes open, and when something came in, that he thought we would be interested in, he gave us a call. He called us Monday noon time, we drove it that evening, and it was perfect. With in a week, we were driving our "new" car. Bill is a pleasure to work with, and the whole car buying experience was great.

Donna and Dan

19 de sep. de 2013

Bought my Kia from Bill Skudder at Mattews. What a great experience.

Penny Lackey

17 de sep. de 2013

I purchased a 2011 Subaru Impreza from Matthews Import Center in Jan 2013. Salesman Bill Skudder was extremely helpful. It was like he was on my side. He always remembers me by name when I see him. I would recommend him to anyone. I am totally impressed with my car. It meets and exceeds all my expetations. I've been to car dealerships where they want to talk to my husband first. Not here. They treated me with respect and listened to any concerns I had.

Kathy & Fran

17 de sep. de 2013

We bought our first Subaru Forester from Matthews more than 10 years ago, drove it for 180,000+ miles, and didn't really consider anything but another Subaru as its replacement. We bought a 2012 Forester from Bill Skudder at Matthews, then decided our daughter needed a car at college, so bought a 2014 Forester for ourselves. There was no question of where we would buy it. Our biggest decision was color and options, and we ended up with more options than we had expected, at a good price.

Gary

15 de sep. de 2013

Recently bought a KIA OPTIMA. Couldn't ask for a better buying experience. Our sales person, Bill Kalka, was wonderful. Bill found us the exact model with the color and features we wanted! Great car and great buying experience.

P & G

14 de sep. de 2013

When we bought our new car in 1997 we decided that the dealer we bought from would be the only one to ever service it. We are still with Matthews after 16 years,. That tells you a lot. It has worked well with our six new cars. Bill Kalka (sales) is very knowledgeable and is prompt when we have questions. Also the present service writers and mechanics are top shelf. Thanks from P & G

Joseph T. Hogan, DPM

9 de sep. de 2013

My wife and I recently purchased a Subaru Forester at Matthews Import Dealership in Vestal, NY. Our sales person was Mike McNeal. Mike went above and beyond to enable us to appreciate an honest, fair and professional experience. Matthews has a sincere, knowledgeable, very helpful, accommodating, friendly young man in Mike McNeal.

Subaru Fan

5 de sep. de 2013

We recently purchased our fifth Subaru from the Mathews Import Center in Vestal, NY. Working with Rob Finta during the buying process made the transaction easy and enjoy- able. Rob found the car with the options that we desired and was very patient and helpful while answering our many questions both before and after the purchase. Needless to say, we LOVE our new Subaru!

kwichow

3 de sep. de 2013

A year ago I purchashed my first car a Subaru Forester from Matthews Auto. From the time I walked into the door and even now I have received nothing but great service. My sales consultant Bill Skudder is so friendly and personable. I felt no pressure in buying a vehicle or felt pushed into a deal or car I didn't want. Escpecially being a young female he didn't take advantage of the fact. Everytime I walk into the door at Matthews Auto everyone is extremely friendly and helpful. When I come in for my oil changes, repairs, inspections its always a pleasant experience. If I ever have an questions they are always there to help. I would highly reccomend this dealership!!

The Moshers

2 de sep. de 2013

Mary Lou Alger was our Sales Consultant. You couldn't ask for a better person to deal with. She walked us through all details and took care of everything that needed to be done when buying a new car. .She showed us how everything worked inside and out, showed us the trunk size and what was under the hood as well. We weren't 100% about buying a car that day, we wanted to look at Niesson Ultima's as well She compared the service warrenty , no interest, etc. comparison wise. She sold us the car right than! You couldn't find a friendlier person to deal with (you felt like you had known her a long time). We also have the kia van and we know how excellent your service dept is as well. Joe is also always ready to help you when you come to get your car repaired.

JD

2 de sep. de 2013

I had the pleasure of meeting two of the most friendly car hosts last week when I purchased my vehicle from this dealership. Mike McNeal was my customer service representative who made the process of purchasing my vehicle a very smooth transaction. He was friendly, honest, professional and a complete pleasure to do business with. His finance manager Scott also worked to make sure we got the best possible rate and payment and for that I would always think of Matthew's Auto when I look for future purchases. I have never walked away from a purchase feeling so comfortable as I did doing business with them.

PK Keighrey

1 de sep. de 2013

As with many people, I hate buying cars as you tend to find yourself hounded by a salesperson that simply will not allow you the time to browser their selection - this is not the case at Matthews. They have an online experience that allows you to browse the cars in their inventory without hassle and have someone on stand-by if you wish to talk. Once we found what we were looking for we set up a meeting with one of their sales people - Mary Lou. From the first you meet Mary Lou you will feel as if you were meeting with a long lost friend. She's a very genuine, down-to-earth person and made our car buying experience all the more enjoyable. We also want to add that when we visited the dealership the car we found online was the car sitting on the lot - no unpleasant surprises, no up-sell, simply the car we wanted to see and test drive. I was thoroughly impressed with all the staff we came in contact with at Matthews. The environment is a positive one, something that lacks in many businesses today and everyone was friendly and helpful. When we are looking for our next car we will definitely be looking to Matthews!

Happy Customer

30 de ago. de 2013

I've been looking for a particular car for a few months. Went through two other dealers and 4 salesmen and was very unhappy with the salesmen who weren't listening. Found a car through cars.com at Matthews Import Center and from the moment we got on the lot and met Lee, we couldn't have asked for more. Excellent experience, love the car I bought, very happy with the business and salespeople. Thank you for making my car buying experience so positive.

trombonetrouble2

28 de ago. de 2013

I have been dealing with Matthews dealerships for almost as long as they have been in existance. Our family has purchased both new and used vehicles over the years. My sales person and the back up personel have always taken good care of me. I would like to say thank you to Marvin Potter. He has been a major part of every purchase that I have made at Matthews. I would also like to give a well deserved thank you to Bill Kalka for helping us with our last Matthews adventure. I stopped in to talk to Marvin about the best location to take my 2008 Chrysler 300C for some brake problems. He sent me to the company's Chrysler expert on the Vestal Parkway. While there, I ask him to keep an eye out for a good replacement vehicle for my wife's SUV. We talked for a bit and then, after showing me around the facility, he introduced me to Bill Kalka. That introduction has lead to two purchases this year. We leased a 2014 Kia Sorento for my wife. and just a few weeks ago I purchased a used Volvo XC70 to replace my very sick truck. Bill took care of both sales in a flawless manner. He left no stone unturned in helping with both of these tranactions. As you may guess, We will continue to be loyal Matthews customers. Thank you Bill and thank you Marvin. RLWl

Bill P (Auto enthusiast)

26 de ago. de 2013

Worked with Mike McNeal who is very knowledgeable, straightforward, trustworthy and experienced. Have the same comments about the service staff. I like the One Price Policy and the Gold Auto Awards offered by Matthews Auto. A very pleasurable buying experience. Well worth the 40 mile drive each way.

garnet57

26 de ago. de 2013

Mike did a great job. I do not believe the deal would have been made without an outstanding effort on his part. Overall I was very happy with how things turned out.

Landowski Family

26 de ago. de 2013

My husband and I came from out of town to visit Mike McNeal at Matthews Import Center in Vestal, NY and had a perfect car buying experience. I emailed a few listings from the inventory listed on the website to Mike during the week and he had all my options plus more lined up and ready for us to test drive during our appointment on Saturday. We found our ideal used car and were able to trade in our older vehicle as well. Highly recommend working with Mike McNeal at Matthews!!

Jonathan

26 de ago. de 2013

Cinnamon Myers did an amazing job in ensuring our satisfaction. The Matthews team was kind, respectful, and courteous. Cinnamon was attentive and a pleasure to deal with. Go to Cinnamon and The Matthews Auto team for your next car purchase.

Gilad Odinak

23 de ago. de 2013

I have been looking for a car for my daughter. Did not have a lot of time and was weighing the pros and cons of a pre-owned vs new. Cinnamon Myers at Matthews Import center in Vestal, NY has been most helpful throughout the eintire process, from my initial phone to the dealership and up to after I singed the paperwork. She was most knowledgeable, paritent and easy going. Overall execellent experience.

STEELER FAN

23 de ago. de 2013

Bill Kalka made my experience buying from Matthews a pleasure. Honesty, Friendly, and completely informed, Bill took al of the usual uncertainty and stress out of the buying experience. My recommendation is don't waste time with other dealers ploys and hoopla, Go to Matthews and ask for Bill for a simple ,pleasant experience.

Lavonne shields

21 de ago. de 2013

Easy, no hassle experience. 4 th car from Matthews.

Marcia Rossi

21 de ago. de 2013

It's been a year since I purchased my new Subaru and want to thank Gil Millard for making all my appointments at Matthews Imports a positive experience. Gil makes sure my concerns are resolved; all the i's dotted and t's crossed. My appointments are timely; never spending more then an hour at the shop.

Mallorie

12 de ago. de 2013

I could have not asked for a better experience. Cinnamon provided me with the information and I took and did what i wanted with it. She made buying a new car easy.

Paul

9 de ago. de 2013

We came to buy a preowed, but after Alan showed us a new Kia Sadona van we were sold. We're very happy we did.

RICHARD

6 de ago. de 2013

My first time buying from a dealership. My salesman, Bill Skudder, was extremely helpful and understanding, answered all my thousands of questions, was down to earth and very knowledgeable and personable. I also spoke to the finance person, Scott Stica, who explained the process and extra warranty available to purchase. Both men were informative and pleasant to deal with. I would highly recommend Matthew's Import Center.

Anonymous

2 de ago. de 2013

Thank you for your help in my new lease search. I have never leased a vehicle before and the info you provided was very helpful. I have not yet purchased a vehicle but I am still deciding and leaning towards a lease.

Howie JB

31 de jul. de 2013

Cinnamon was Dynamic. Did not think she could get me out of my Kia that I did not like. That is putting it mildly. Very personable. Treat her well. she will make you alot of money.

Crayburn38

28 de jul. de 2013

Purchased a used KIa From Bill Kalka. It aws a easy buy with great customer service.

Sarah

28 de jul. de 2013

I had purchased a 2009 Kia Sportage in Feb of this year. After driving the vehicle for 4 months, I came to the conclusion this vehicle was too large for my needs. I contacted my salesperson, Noelle. I discussed my concerns and she made an immediate appointment with me to look at my options. Within 2 days she made it possible for me to pick up my 2013 Mazda 2. I am very happy with my purchase!! It fits my budget and my lifestyle. She helped me with my financing,was always available for questions, and is extremely knowledgable regarding all of the vehicles I was interested in. I felt that my needs were a primary concern and never felt pressured. Thank you for a very stress free car purchase!

tvcrider

26 de jul. de 2013

I cannot recommend Rob Finta, 'Subaru Guru', of Matthews Imports enough. I have purchased two new Subaru's over the last two years from Rob. He has consistently gone above-and-beyond in the areas of; personal service; trade-in-value; sales price and delivery of the specific car I was shopping for. In 35+ years of buying cars I had never run into a sales person who truly takes ownership of their customer's satisfaction until I crossed paths with Mr. Finta. Well done sir! Declaimer: I have no personal interest in Matthews. I am just a very satisfied customer.

Brenda Ross

19 de jul. de 2013

Matthews was great to deal with. My purchase was hassle free. The people there were very friendly, especially the sales person that I dealt with. They went beyond what I expected. I would recommend anyone to go there when they are looking for a car. Thanks.

Roscoe

18 de jul. de 2013

I looked for a particular Subaru for a few weeks at dealers within a 125 mile radius. Rob Finta and Cinnamon Myers at Matthews in Binghamton really distinguished themselves. They heard my request and told me when what I wanted was on a truck. Called me when it arrived and had it cleaned up and ready to test when I arrived. They answered every question and seem to know the car inside and out. No hard sell on the car or on the suggested add ons. The finance department even got me a better loan that I thought I could get. The checkout process was a breeze too. I spoke to and visited 5 dealerships during my search. Rob and Cinnamon were focused making my transaction a success. Frankly, the other dealerships I visited seemed distracted and I had to fight for their attention. My career is in sales so believe me when I say that Matthews is a quality, customer-focused operation.

Hill Dwellers

17 de jul. de 2013

Walked in to a very cheerful rep who went out of her way to show us what was available and to go over with us the options we had to purchase one of these cars. We were very happy with the Kia Sorrento that we chose and Mary Lou showed us all the things available on this car. The very next day it was all ready for us to take home and we love it. We chose the Black Cherry color because it is so regal looking. Would strongly advise anyone looking for a car to go to Mary Lou Adler at Matthews.

Jess

11 de jul. de 2013

I can't say enough about how great my buying experience was at Matthews. My sales consultant, Noelle, was excellent to deal with, and made the buying experience unlike any I've had in the past. No pressure, no negotiating games, and most of all, there wasn't a "typical car salesperson" atmosphere to make you feel uncomfortable. My purchase went smoothly, and I was able to take the car home the same day. Thanks, Noelle! :-) My only recommendation to Matthews - Skip the flip charts.

Jason C.

11 de jul. de 2013

I was originally looking for a decent used car for the wifey, but ended up leasing a Kia Optima because it made no sense to me paying the same monthly payment for a 6 year old car when I could have a brand new one. I had always looked at cars on Sundays because I didn't want to be bothered by salesman, but at Matthews it was different. Mike McNeal originally showed me a Subaru Legacy, let me take it for a drive, and told me it had to be checked out by the mechanics before they would let it off the lot, which came as a bit of a nice suprise to me. He caught me off guard again when he sent me home WITHOUT even having me fill out a credit application and pulling a credit report. He was extemely easy going and didn't apply one ounce of pressure to purchase or look at any different cars. I decided on a Monday at 8:00 pm to lease an Optima, Tuesday Kia wanted a paystub, Wed. I got approved, and Thursday 6/27 I picked up my car with a full tank of gas. Mike went over all the features with us, when he set up the cell phone in the car he even made a prank call to one of the other guys at Matthews which was absolutely hilarious. All in all my experience was seemless and stress free, I couldn't expect or ask for more. Mike, thanks again buddy, you were awsome. I'm leaning towards a black on black Cadenza next time, but whatever car I get, it will definitely be from you.

Andrew M

10 de jul. de 2013

The service department at Matthews' is what lead me to purchase the 2011 Sorento there. I purchased my first KIA from another dealer, I was never happy with their service department. From my first visit to Matthews several years for service, I have been treated well, they seem to really understand "customer service". While I have interfaced with several in the service area, all quality guys, Gil Millard's is outstanding.

nick s

5 de jul. de 2013

Cinammon was very helpful and easy to work with, made the buying process very simple.

Abby Mack

3 de jul. de 2013

I purchased a new 2010 Forrester from Matthews. I am happy with my vehicle but I want to comment of the service department and Gil Millard in particular. I bring my car in for routine service and maintaince and I always request to speak with Gil. He is thoughtful, courteous and very professional. It is one thing to like the car you purchase but you can buy that car at another dealer. In the long run it is the service that you must depend on and I am very grateful for the attention and service that Gil has afforded me at Matthews.

Eric

1 de jul. de 2013

I came to Matthews Auto Import Center looking for a new car and certainly found one I loved. I ended up driving away with a 2013 Kia Soul and it has been quite a joy to drive. I wouldn't have had such an enjoyable experience if it weren't for Bill Skudder, who is a true pleasure to work with. Bill and all of the employees at Matthews have made me a customer for a long time to come.

Solomon Washburn

29 de jun. de 2013

Cinnamon Myers was a great person to help me pick the car for me. She didnt make me feel like i was just another person, she took the time to help/make sure i was in the right deal and right car for me. If i was going to buy another car i would make sure to ask for her by name.

Debbie & Joel Solomon

27 de jun. de 2013

We visited Matthews last Saturday and tongiht we picked up our 2013 KIA Optima from Cinnamon Myers at Matthews KIA. Normally buying a car is like visiting the dentist to have your tooth pulled, but it was a very enjoyable experience here! We were not pressured, or forced to make a decision. We will definitely return to Matthews in the future! Whatever you're doing dont change a thing, keep it up!

Denise

27 de jun. de 2013

I am a returning lease customer and the second time I worked with Bill Kalka - he was wonderful both times and i would highly recommend him to anyone.

cinnamon myers matthews auto

25 de jun. de 2013

cinnamon myers was exellent in every aspect of the sale of our car

R.Gordon

25 de jun. de 2013

It was a easy buy when I bought my new Subaru XV Crosstrek, the salesman Paul Tierno was a delight to work with and I am very happy with the overall dealings,,thank you for making it easy

Sarah & Dave Buffington

21 de jun. de 2013

She was great, very nice. She was very informed about the possible services. Explained everything in detail.

Subie #6

14 de jun. de 2013

After I had ordered a standard transmission Crosstrek; I realized due to bursitis, I needed an automatic. The switch was made very professionally, willingly and graciously by the salesman, Rob Finta,who was totally helpful , way beyond expectations,in getting exactly the best car for my needs.

Keith

13 de jun. de 2013

Quick friendly and a plursureable experience. I have had real good experiences with KIA.

Bob and Judy Shaw

7 de jun. de 2013

We purchased a 2014 Kia Sorento in April. Bill went above and beyon\d to help us from beginning to end. He also continued with follow up calls after we brought out vehicle home, just to make sure everything was ok. Everyone at the dealership that we came in contact with were very friendly and helpful. Would highly recommend Bill and the entire dealership.

Paul

6 de jun. de 2013

Always good service with good prices. Staff always gives honest and fair service.

Joe & Pat

4 de jun. de 2013

We decided to lease our college graduate a 2013 Optima Before he headed off to medical school. Previously we have purchased a 2009 Optima and leased a 2013 Optima both with the help and great service and attention of Bill Kalka. We had the order all set and my son decided he wanted to surprise his mom for mothers day with a visit home. I decided I wanted to surprise him with the vehicle prior to graduation., Bill hustled to get the car ready for delivery including balloons in the showroom. it was a great day for all. Bill, He loved the car and we will be back for future purchases, see you soon

Dick Soovajian

30 de may. de 2013

I had my KIA serviced today for LOF and recall repair parts exchange and would like to say that it was a very good experience, and would like to give my Service Advisor,Gil Millard an excellant performance review. He set up my appointment very quickly and had all the work performed as described in a very quick time period. Koodo's to Gil Millard. Richard Soovajian

Lois & Denny

30 de may. de 2013

Just wanted to say a few words about the service that Mary Lou gave my wife and me. We wanted a fully loaded 2014 Subaru Forester but there were none in their inventory that completely satisfied our needs. Mary, along with the staff at Matthews, worked to fine one for us within a reasonable distance of our area. She kept us informed of the work being done to fine one for us. Well, they located on within a week. During the time they were looking, she kept us informed and we worked out a very nice deal to boot. I would highly recommend them to anyone looking for a quality car. Mary went beyond what I would expect from a Sale Consultant and made us feel special.

Brian Richeda

29 de may. de 2013

I came back to Matthews from all of the years of buying cars from them. From my Parents to me. They have been a pleasure to deal with. I came to them looking for a rare, limited production Subaru WRX/STI and knew if anyone had a chance of getting one to sell it would be them. I had to travel all the way back from Virginia to New York in order to purchase the car because no dealers in the Virginia/North Carolina Area could even get the regular ones much less a rare, limited edition vehicle. With 6 months of hard work and persistance Rob Finta, Mike McNeal, and Marvin Potter were able to come through and acquire one of only 200 Special Edition Subaru Impreza WRX. Thanks guys it has been fun and pleasure and I look forward to the next car purchase.

Jamie

29 de may. de 2013

I recently purchased a Mazda for my daughters birthday. Mike went out of his way to help make this a surprise and a memory she will never forget. I would highly recommend him as a salesman. I felt no pressure at all and the whole experience was perfect . Customer service means a lot to me I treat people the way I want to be treated and Mike did just that . I appreciate his time and efforts in making this day perfect !! Now if I could just get used to being a passenger !! Sincerely Jamie Matts

Tonya

28 de may. de 2013

From the moment I walked into Matthews Auto I was treated with kindness. Prior to visiting the dealership I researched Subaru new 2013 Crosstrek. At this point, I just wanted to take the car for a test drive! Lee Brown was very helpful. I didn't get the feeling that he was trying to just sell me any car. He took the time to LISTEN! Marve Potter also helped, very kind as well. I would highly recommend Matthews. The best part of all, I LOVE THIS CAR!

Michael P

26 de may. de 2013

RE : Joe Vaughan Thank you for all your extra effort and support with our Subaru. I am committed to Matthews and Subaru, and that's a direct result of your effort. As a CCO of a company, I am pleased when I work with firms that have employees like you that are committed to customer service. Please let me know if and where I can fill out a survey on your excellent performance. Thank you, so much.

rocmarr

22 de may. de 2013

When we first meet Bill Kalka it was late in the evening in the lot behind Lowes and it was closed for business but Bill still assited us in the car we wanted. The buying experience was good and Bill helped us meet our date & time to pick-up the car. We say Thank you Bill from Rocky & Maureen

Dave and Conni

21 de may. de 2013

Marylou and Scott made the buying process very easy. They got us what we were looking for, Very friendly staff overall. Was given a complete review of the vehicle. Excellent experience.

Cathy

20 de may. de 2013

I recently bought a used car at Matthews and would recommend them to others without reservation. Bill Kalka was very helpful, explained everything clearly and waited patiently for me to make a decision.

Nancy

20 de may. de 2013

I bought my 2012 Subaru Outback from this dealer in October 2011. Customer service and quality has been outstanding from the day I walked in to look at new cars through each and every service visit. Gill Millard, Service Advisor, has been particularly responsive and helpful. Very courteous and professional. Not only do I highly recommend a Subaru car, but this is the place in the southern tier of NY to buy one.

Mike

19 de may. de 2013

I recently purchased a car at Mathews Kia and I was very happy with the service we recieved. I brought my mother-in -law down and she also purchased a car . My sales Person Mary lou Alger was very very helpful and I will definetly will recommend the dealership and salesperson.

Tony Pompette

18 de may. de 2013

Purchased my 2013 Kia Forte from Bill Kalka. We purchase all our vehicles from Bill. He is excellent at explaining the workings of the vehicle and helping make the purchase run smoothly. My family of 4 all have Kias. It is an excellent vehicle from an outstanding dealership. We can also count on Bill to help with any questions or concerns with any of our vehicles. The service manager, Mike Savage and the parts manager Gary Brundage are also superior employees who clearly work in tandem with sales and the general manager, Marvin Potter and Kia sales manager, Mike Gottlieb. This ensures a good partnership with customers on an every day basis.

ReneeB

16 de may. de 2013

Our salesperson, Noelle Delfonso was very friendly, honest, and helpful. She got back to us in a timely manner and made the car buying process exciting and fast. We looked at cars on Wednesday and had the car the next day and got a really good deal.

DPage

14 de may. de 2013

I recently purchased a Kia Forte from Mathews Kia and I worked with Mary Lou Alger. She was absolutely wonderful, patient, and thorough with explanations. I am a first time car buyer and she couldn't have made it easier. While I didn't finance through Kia, the finance officer I worked with was also wonderful. Everyone at Mathews made the process of buying a car seem flawless. Thank you!

Matt and Stephanie

10 de may. de 2013

My wife and I just purchased a 2014 Subaru Forester. Mike McNeal was very professional and knowledgable. There was a no pressure approach when he was dealing with us. In fact, he wouldn't let us buy a car until we drove the one he thought would be perfect for us and our family.....and he was right! All around best experience we have ever had buying a car!

mc

7 de may. de 2013

Just purchased a 2007 honda civic. I recieved a great trade in value for my truck. The whole process was easy and pleasant. Love my honda. It rides very smooth and is exceptional on gas. They are great people the deal with and talk to. Everyone was very friendly and courteous. I will definetly go back there on my next purchase. Thank You Mike and Mary

Collin Crawford

7 de may. de 2013

We now lease two cars from Matthew's import center in Vestal. Bill Kalka has been the salesperson we have dealt with at Matthews and we couldn't be happier. We also find the service department to be very helpful.

wesley arnold

4 de may. de 2013

thvice people are great>is is my 4th kia and each one is better then the last one.I will not have another ar but kia. Mike Mc Neal is the best. all the service experts are great

Dan Kornblatt

4 de may. de 2013

Just bought my fifth Kia at Matthews from Mike McNeal. The car we prepped perfectly and the whole experience was laid back and professional. Mike even makes all the paperwork mess go away easily.

Mark and Deb,

3 de may. de 2013

We just purchased a 2013 Subaru Ouback from Matthews. Mike McNeal provided us with all the information we needed to make the purchase and he trated us with respect. He also may the experience enjoyable. I would reccommend him to everyone. Thanks!

KimmyRM

1 de may. de 2013

Bill was awesome. My boyfriend and i were looking for a vehicle to buy, and he helped us right out. Just overall best service i've ever had :-)

Jeanette

1 de may. de 2013

I recommend Matthews Import Center because of the capable, friendly and reliable service. I bought my second Subaru because I really loved my first Forester, and because I know I will get great service and care for my new car under Joe Vaughan's care. As a person who knows little about cars it is a great value for me to know that Joe will give knowledgeable and honest advice towards my cars maintenance and repair. Mr. Robert Finta sold my second Forester to me. Robert was informative and thorough and made the whole process unstressful and pleasant. I appreciated that Robert made the whole process more about finding a car for me and my needs, than about "making a sale". I will definitely buy my next car from Matthews.

Linda K

30 de abr. de 2013

I just bought a 2013 Outback. It's the first Subaru I've ever owned and I was impressed with the dealership and my salesman, Bill Kulka. I had a list of features that I wanted included and he found the perfect car for me. The day I picked it up, he took the time to explain how things worked. These days with all the technology, it can be a little overwhelming but he was patient and answered all my questions. An added bonus was a full tank of gas when I drove away!

Richard Olshefski

30 de abr. de 2013

The Service & the service advisor did an excellent job of answering my questions and concerns,pertaining to my Subaru Forester that I had serviced on 4/30/2013. The facility was spotless and the quality of repairs were excellent. I would recommend this facility to all customers.

Tim

29 de abr. de 2013

Just bought a Crosstrek from Mike McNeal. Friendly, helpful service, a more than fair trade in price, and a great new car. Thanks to everyone who helped us.

hayfever

29 de abr. de 2013

My 2001 Forester broke down while I was away from home and was towed to Matthews Subaru. Joe Vaughan stayed late to make sure I was back on the road homeward-bound and treated me like gold. I was highly impressed with their caring and knowledge about my transmission problem.

Stan Long

27 de abr. de 2013

We bought our second Kia, a 2014 Sorento, this month. This is the second time we worked with sales rep Bill Kalka. No pressure at all. We told him what we wanted and he found one for us right away. The entire staff is friendly and helpful. We highly recommend Matthews Import.

Tbird

25 de abr. de 2013

I just purchased a used 2004 Subaru Forester from Matthews Auto and they couldn't have made it easier. Mike Redding, the sales man who assisted me, was very informative, helpful, and friendly. Everyone in the dealership had a smile on their face. This vehicle was originally from Matthews Auto and for an 04' I must say is in impeccable shape. they know how to take care of their cars and their customers. I will most definitely recommend purchasing a car from Matthews Auto to any friend or family member, or even to a stranger on the street! Overall I had a great experience and am looking forward to having and using all the rewarding services that Matthew's Auto offers.

Brian Sickora

25 de abr. de 2013

Gil Millard and the entire service team always go out of their way to take care of the customer. I'm very impressed with their professionalism, courtesy and expertise. Great group! Thanks for your great service. It's always a pleasure.

Annette A.

23 de abr. de 2013

Just purchased a 2014 Kia Sorento from Matthews Import Center with Mary Lou Alger as my sales person. Now I know why they call her Princess Kia! Her no pressure sales approach, friendly, helpful and even made the transaction happen quickly so I could take the car on a trip planned for the upcoming weekend. She was very knowledgeable, spent time going over how to use the various features of the car and I left the dealership ready to use the blue tooth, navigation and other features. Great buying experience.

laurievacation

23 de abr. de 2013

Gil Millard quickly took care of all aspects of my car repair. From towing the vehicle, to diagnoising the problem, to explaination of all costs invoved. Truly top notch, aways there to help.

Niti

22 de abr. de 2013

I was shopping for cars with my daughter. My rep was Mike McNeal. I was pleasantly surprised with the way business was handled. He was very respectful of my time and I felt that he devoted his time to do business with me. I was happy that everything was done quickly, and efficiently. If I had questions, he answered them to my satisfaction. I traded two cars, and he worked with me and my budget. I am now leasing two new Kias, one for me and one for my daughter and we're thrilled. I left with the feeling that I'm still going to be taken care of in the future. I was encouraged to come back if I had any questions or needed further help. Mike McNeal was extremely friendly, efficient, honest and a wonderful person. Highly recommended!!! I will definitely come back and share my great experience with my friends. Thanks so much!

Bill and Lori, Forester Fans

19 de abr. de 2013

We had a wonderful experience when we purchased our new 2014 Subaru Forester. All of our preliminary questions were fully answered by our salesperson, Bill Kalka. He responded very timely and followed through with getting the new registration in place and getting the insurance in place with our insurance agent, so that the car was all ready to be picked up on the date that we wanted to pick it up. We were very pleased and love our new car. Bill also took the time to explain everything about the new car and gave us a nice "walk-through" on the features and also helped to get my phone connected to the blue tooth technology which is a feature on our new car... We also like the Matthews rewards program with the points that you can earn when you get serviced and the discounts that are offered at local merchants. The buying process was super-easy for us, which most buyers love.. (very low stress) The price was a fair and very good price for the car and the customer service was top-notch!! We were extremely happy with the whole experience... Thanks Bill Kalka and Matthews Imports!!

Illusi0ns2

19 de abr. de 2013

Mike McNeal was excellent. Recommend anyone looking works with him!

Jacob

19 de abr. de 2013

I agree with other reviewers. The service at Matthews is top notch. Specifically, Gil Millard always takes care of me. I am a frequent visitor since I drive for work. I have come to expect the best customer service, fair evaluation of maintenance issues, and quality work. I have absolutely nothing but great things to say Matthews. Their prices are excellent for the service and quality of work that they provide.

Emily

19 de abr. de 2013

amazing experience. definitely going back again. you want to ask for Mike McNeal if you go

Ben

18 de abr. de 2013

I recently bought a new holdover 2012 Mazda 3 iTouring Skyactiv from Matthews Mazda at the Import Center. I worked exclusively with Noelle Dalfonso and couldn't have been more satisfied with the experience. Having never purchased a new car before, I had heard horror stories about badgering sales folk and hidden fees. I shared what type of car I was looking at, and had the keys in my hand for a test drive within 5 minutes. Fell in love with the car, and made a rookie mistake of telling Noelle this. Didn't matter. She treated my like a person first, instead of a potential sale. I took a week to think about it, and though we spoke a few times, at no point did I feel pressured into a sale. In the end, I felt more than satisfied with the price I paid, and incredibly pleased with the service. (The Auto Awards are a nice bonus, too!) I would definitely recommend this dealership to anyone looking to buy a Mazda in the Southern Tier. Just ask for Noelle.

PamR

17 de abr. de 2013

Gil is always helpful when I bring my vehicles in for servicing. He keeps me informed of what has to be done, and also what doesn't need to be done so I am not spending money needlessly. He is friendly and always goes above and beyond.

Joe C.

17 de abr. de 2013

I had a difficult problem that was not covered by warranty and Matthews did an excellent job walking me through what had happended to the car what the repair would be and fixed it in great time. I felt great about the entire experience that could have been really painful. Great job guys especially Joe Vaughan.

Tom

16 de abr. de 2013

Bought a 2013 Rio EX. The one price removed the haggling over price. The sales person came in on her day off, and helped us through the steps to make the purchase. We were told of all the rebates available and what we needed to do to get them. Thank you Mary Lou Alger for making our buying experience very easy and good.

Michael

16 de abr. de 2013

Three years ago as I was nearing the end of a lease I stopped in to ask about a Miata. Mike McNeal went over all the details with me. He didnt have one at the time but expected several in the near future and promised to call me. In the next day or two I decided to stay with my current make and called Mike to tell him. He recommended I come in and drive a Miata anyway; maybe Id want one next time. I did, and three years later I did. Mike and everyone else I dealt with at Matthews were very easy to work with and accommodating for scheduling problems I had, not only for when I could come by but also for the date when I could take possession of the new Miata. Even the paperwork was handled painlessly and dealing with Mike was always fun. It says something about a salesperson that he went out of his way for me with no prospect for an immediate sale, and then took a comfortable, no-pressure approach with me when I returned.

Dr. Ronald Grant

16 de abr. de 2013

I have dealt with many dealers and service advisors over the last50 years. I have never been more impressed by a caring and sincere individual as I have been by Gil Millard. I have known him for over five years and if there is a problem he let's you know it will be resoved promptly.

Alex D

15 de abr. de 2013

I ended up coming to Matthews Import Center (Matthews) because it was simply the closest Subaru dealership to me. My original thought in coming here was to test trive one of the preowned Legacy Limiteds on the lot. This was only my second test drive overall since wrecking my 98 Honda CRV with 220k on it, and this has been my first car buying experience. I've watched my parents buy a lot of cars over the years, and I had certain expectations going into the car buying experience. These were exceeded in every way by Matthews Subaru. If you're anywhere in the upstate area and looking to pick one up, I would suggest calling Bill Skudder and stopping in. Matthews has a service rewards program (I'm not particularly sure about how wide-spread this phenomenon is nationwide, but it makes sense if you want to stick with dealer service for a few years). Bill's approach was fantastic, and he let me form my own opinions. In the end, I went with a new Legacy, because I was that confident in the buying process.

LWagner

15 de abr. de 2013

Buying a car has never been an easy experience for me...Bill Kalka took all the stress out of the process and was extremely helpful. Before I left the dealership he went through all the little things that make driving a new car difficult. I drive off the lot feeling comfortable. Special thanks to Bill Kalka.

p33

15 de abr. de 2013

Time efficient and easy to deal with. Personable, and respectful. Would do business with again - and that, for me, is saying a lot.

Kyle and Chealsey

14 de abr. de 2013

After visiting a local dealership, my wife and I became skeptical of dealers. However, we were referred to Bill Kalka by a friend. Bill made the process smooth. He reviewed the vehicles we were interested in, and he found one that would give us the best deal. He explained everything, and he didn't pressure us to make a decision. Bill is an excellent salesperson, and we will be referring our family and friends to him in the future.

MR,RUPP.......

12 de abr. de 2013

Trust is hard to come by. I do however trust Bill kallka of sales ,and Gill Millard of service. I would advise anyone looking to buy a new Kia, to see Bill,and when it is time for service see Gill. he will explain, all the issues of the service, and the timeline involved.

R. Wike

12 de abr. de 2013

Have bought several v ehicles from the Matthews Group. Just purchased a 2014 Mazda CX-5 GT from Paul Sr./Paul Jr. at the Import Center. These folks have the process down to a science.....the exact car we wanted was brought to us from Pennsylvania. It was delivered, as promised in a couple of days with the mud flaps I requested and a bottle of touch-up paint in the glove compartment. Enjoying the ZOOM-ZOOM. Also own a CX-9 and a Miata which are all serviced at Matthews. Prefer to keep them ALL Mazda.

Prof

12 de abr. de 2013

Gil Millard was extremely helpful when I had a concern about my alignment after my front tire went over the abyss when repairs were being done on the culvert in front of my driveway. They got me in, ran a quick test on the alignment and all was fine with the front end. The back end however was out of alignment but they were able to work me in and I was out within an hour. I have used Matthews for service for years and have always been happy with the service department. Very high quality of work and they work hard to get the work done in a timely manner.

John and Ann

11 de abr. de 2013

Mike McNeal is a very friendly, efficient and knowledgeable salesman. We established a great rapport with him. It was a pleasure to do business with him.

John and Sharon

11 de abr. de 2013

Mike McNeal is a very friendly and efficient salesperson. He established a very friendly rapport with us and it was a pleasure to do business with him.

Stacey B

11 de abr. de 2013

I have owned my Mazda 5 for over a year and couldn't be happier. Bill Skudder was very helpful all through the process of purchasing, calls to check in, and I never have a long wait for oil changes or service. I have a very personal experience every time I call or show up, Its been a great experience all the way through.I'm very happy with my vehicle, and the personal service that comes with it!

Artist

11 de abr. de 2013

First time car buyer here. I was really lucky when it came to finding a car - I got a better deal than I was expecting on rading my car in (wice what I was expecting) and found a car that excedeed my expectations on low milage and a ridiculously low price. I dealt wih Mike McNeal and found him to be a man of distingushed character and am thankful to him for making the process esay on a newcomer like myself. Highly recommended.

Tony D.

10 de abr. de 2013

Came to Matthews Auto to ask questions about diffrent vechicles. Have had some prior problems buying cars in the past from other dealers. Bill was straight forward and had knowlege about all the cars I was intrested in. He was not pushy and made me feel relaxed. Came in to ask questions and drove away with a New car. Thanks again!!!!!

Wing Master

8 de abr. de 2013

Second car from Mike McNeal. He makes things go smoothly and fun.

Catherine Robinson

6 de abr. de 2013

Jim Fuller was terrific. Buying a new car was a very difficult decision for me. I had owned my Chevy Blazer for years, and it was the first vehicle I ever truly loved. Saying goodbye to this truck, however necessary, was really tough. Jim was very patient, and knowledgeable. He recommended leasing based on the number of miles I drive, and I am thrilled with my new Kia Soul. I never imagined I could be driving a brand new car for such a reasonable payment. The car buying process could have been very difficult, but Jim made it painless. I would absolutely recommended Matthews Kia and Jim Fuller.

J23hopper

6 de abr. de 2013

Almost 3 years ago I bought a 2011 Kia Sportage. I had a great experience then. When I found I needed to readjust some of my expenses I looked into trading in the Sportage. I called Bill Kalka, who was my salesperson from buying my Sportage. He understood my situation and looked into the value of the Sportage and told me about the lease options going on with the Kia Optimas. I found out that the Sportage still had great value so I could pay off my existing loan and still have a down payment towards the lease. I was even able to up grade the Optima and get a moon roof. Bill did not have the one I wanted at his dealership but found one out of state.He set it up so that the car could be driven to Matthews the next day and with the help of title clerk Kathi Ryan (she stayed overtime to get the needed paperwork done to do the trade for the next day. Thank you Kathi.) I could have my new 2013 Kia Optima as soon as possible. A big thank you to Bill and Kathi and the Matthews team for making what was a tough decision quite an enjoyable time.

TAMG15

3 de abr. de 2013

I've just completed my first leasing agreement with Matthews Kia for a 2013 Kia Soul + which will be used for local travels and errands . Being new to leasing I referred to Cars.com , JD Powers and other sources to prepare and learn about the car and the leasing process. After contacting Matthews Kia and a number of other regional Kia dealers via email regarding leasing , Barb Brown - Director of Customer Service immediately answered my request (not all Kia dealers did) and referred me to Bill Kalka - Kia Brand Specialist . Bill and I were able to correspond via email and phone and Bill was very helpful and considerate in answering my questions and walking me through the leasing process. After a test drive and meeting with Bill and discussing the Matthews 'one price no hassle' lease I was practically sold . I'll have to admit I was skeptical of the 'one price no hassle ' process but Bill knowledge of the product ,his professionalism and knowledge of the most recent rebate offerings enabled me to get an even better deal than originally thought. I've only had the car a week but it's everything I've expected and dealing with Bill and Matthews Kia has been a pleasant and unexpected pleasure. The ability to shop locally and support local business was a factor in my decision but even without that consideration and I'd recommend Matthews Kia and Bill Kalka without hesitation and look forward to working with them again ..Thank You Bill ..Thank You Barb .

mp

30 de mar. de 2013

this is my 3rd car at matthews and the sales staff, Mary Lou Alger has always been great to deal with. The staff is helpful in helping you choose the best car for you budget and needs. I highly recommend Mathews for ayone looking for a great car and staff to deal with.

Barbara

29 de mar. de 2013

We purchased a 2008 Subaru Outback wagon and had excellent service, advice and paperwork given to us. We were able to find a car in our price range in a timely fashion. We got advice on our previously owned car after it was checked over. The few changes we requested were taken care of. Mary Lou was very friendly, knowledgeable and helpful. We would continue dealing with this company and highly recommend her and the dealership.

Aleida

29 de mar. de 2013

I enjoyed working with the crew at Matthews to buy my car for so many reasons. All the people who work there always genuinely smile at you and make you feel like a valued customer. They were not pushy and didn't try to force a sale. They did whatever possible to make me feel comfortable in the buying process. My situation wasn't easy but Bill and Mike worked very hard to get the right deal for me. I felt safe knowing they wouldn't put me in a tough position in regards to my payments. The dedication of the entire team to do the right thing for the buyer is commendable and honorable. I tell everyone, do not waste your time or money at any other dealership.

KFord

29 de mar. de 2013

This is the 2cd and 3rd car we have purchased from Matthews Auto. The sales staff there are some of the best around. Bill Kalka was so helpful in answering questions and making sure that we got what we wanted. He really did go above and beyond expectations which is something you do not see so much of in today's world. Bill was able to find the exact vehicle that I wanted and had it at the dealership the very next day. My wife was looking at the new Mazda 6 and I was looking at the Kia Optima. Bill was able to put together a deal for both that just could not be beat. Thanks to everyone at Matthews for making this such an easy and fun purchase.

natedog

28 de mar. de 2013

As a single mom, even the routine task becomes quickly complicated. But with Matthews, buying my car was quick and easy. Thanks to Jeff Wickman and Jim Morse for excellent customer service and for taking the stress out of car shopping!

Amanda

28 de mar. de 2013

Bought a mazda 3 in one day flat. Preferred picking it up same day. They were jam packed and flat out busy and made time to accommodate my busy schedule by getting me in and out fast. Would buy another car here again!

Cheesepowers

28 de mar. de 2013

Felt right at home at Matthews. Rob and Mike could not have been nicer! They walked me through multiple vehicles and were very honest about the different cars and my needs. No pressure at all and I walked away with my dream car! Would recommend anyone go in and talk with them if you are looking for a new or used car!!!!

D. Bump

27 de mar. de 2013

My wife and I have been buying cars from Mathews since 1994, when we bought a Concord, then a Jeep, then 2 Saturns and now we decided to try out the Kias. Bill was busy with others customers but made time for us and after a couple of Saturdays later. Here we are the owners of a 2014 Sorento. The process was smooth and we didn't make it easy, with complicated hours and alot done over the phone. But Bill and the staff did an excellant job. Haven't had to use the service dept. yet, but it is the same group of guys that serviced our Saturns so it has to be Great. Thanks, Dan and April

Dave

27 de mar. de 2013

I dealt with sales person Mary Lou at this dealership purchasing a used car for my daughter. She was extremely efficient , helpful , and freindly. Actually , fun to work with. The car I purchased was fair in pricing, and they were able to get me a lower interest rate too !

Erika Nava

27 de mar. de 2013

I would highly recommend purchasing/leasing a car from Matthews Import Center. I can honestly say that I had the best car buying experience there. Bill Kalka and Jim Burnard made sure that everything went smoothly throughout the process, and ensured that I was a happy, satisfied customer (they succeeded!). They also found the exact model I wanted and had the car delivered in time for me to drive to D.C for the weekend. I think the car buying process is somewhat stressful to begin with, but I definitely enjoyed Matthew's one price deal. They offered a very good price on a new Mazda that was unbeatable. I was also impressed with thier auto awards package. I love my new car, and will absolutely buy my next car from Matthews.

tomcraobh

26 de mar. de 2013

Bill Kalka & Frank Vallely were 2 great sales people to work with . very knowledgable in all aspects of the KIA 2012 Sedona EX , they were and still are there to help with any problems and or questions on the operation of all those big and little "gadgets" that make the Sedona work ... always seem available to answer our inquiries on the phone or in person , great to know they are there "after" the sale ... as I find all there , the service Dept. & managers right there for you to answer your questions on the phone if they can and when you show up without appt. , they are ready to help ... I find all people at the dealership are always willing to help .....

CBurke

25 de mar. de 2013

Thanks to Bill Skudder I hada great experience at Matthews Auto on Old Vestal Road. I know I was pretty specific in what I wanted and I had a pretty tight time frame. He was able to help me accomplish everything very smoothly and efficiently.

Kim

25 de mar. de 2013

We came to test drive an Outback when we were trying to decide what we wanted to look for, and the car was so nice we came back when we were ready to buy. Bill was extremely friendly and helpful. We had lots of questions and they did a good job of answering them. Good experience, and I don't generally like car shopping!

Cait

23 de mar. de 2013

Thanks to Jim fuller and Matthews my first car buying experience was stress free and smooth. They were patient and did not push me into a decision which was so important to me. They helped me reach a great finance package which was awesome considering my young credit history. I would recommend any friend to Matthews .

Jessica Hart

23 de mar. de 2013

I have wanted a new Kia since I seen the sandman commerical. After 2 years of reseaching the kia, We came to Matthews to just look. We never had anyone push us into anything. We came last Saturday, And spoke to MaryLou Alger. She is amazing. I told her what I wanted in my Kia and she found it. And it took her some time but she didn't give up. Matthews Kia is a great place to come to. I am so excited to drive out of here with my new car!! Thank you MaryLou!!!

Frank s eder

22 de mar. de 2013

I have bought many cars through the years from many different dealerships and I have to say Noelle was the best salesperson I have ever dealt with. She made the process painless. She looked for all the sales credits she could find me, got me a great price on my trade in. I would highly recommend anyone to go their for their new car and work with her!

Mary C

22 de mar. de 2013

I absolutely dreaded looking for another car and by sheer coincidence ended up at the Matthews Kia dealership whose current service dept managers had previously maintained my very old saturn at the former Saturn dealership. I walked in and immediately was greeted by Bill Kalka, I had no idea I would leave there thinking I am buying a car.here. I test drove one recommended to me and liked it . I was satified with that but just sitting and chatting with Bill who listened to my "story" of what I really needed , what I wanted, what my crazy life is like with teenager and dogs.......he carefully listened, teased it all out and said........ I have a Kia Sportage out back that would work for you.....He brought it up and the minute I got in it. I knew it was meant for me. Bill was an amazing salesperson, never pushy, always listening carefully and putting the customer first. It was the first dealership buying experience for me and Bill made the whole process seamless , put me at ease and walked me thru the steps, while being professsional and down to earth. Thank you Bill for the great car and buying experience:)

viyola has

21 de mar. de 2013

Mike Redding he did a great job. The Finance Dept did a great job

NY Giant Fan

21 de mar. de 2013

Mike McNeal at Matthews Subaru Vestal NY is an asset to the company. He made buying out new car very enjoyable and easy.He had answers to all our questions and I never felt any pressure from him.

Sheila

19 de mar. de 2013

Worked with Jim Fuller, sales consultant - he was very easy to work with - not too pushy - but easily answered any questions/concerns. Very knowledgeable and friendly.

Brian Soja

19 de mar. de 2013

I went to Matthews to help my girl friend buy a vehicle ,and wound up buying 2. Bill Kalka, our sales rep. was very pleasant and knowledgable. Although very busy he spent the better part of 7 hours with us helping us chose the right car for us,and obtain financing. It was the best experience I have had in buying a vehicle from a dealer. I would recommend Matthews to anyone buying a new or used vehicle.

Joyce Wychules

18 de mar. de 2013

Overall experience was very comfortable and easy to talk to Mary Lou Alger. The rest of the employees at this Kia Dealership that I dealt with was very pleasant and knowledgable on every question I ask of them. Would recommend this Kia Dealership to my family and friends.

Raymond

18 de mar. de 2013

Of the two or three dealers in the area I went to, Matthews treated me with respect and honesty. I finally found a salesperson to take me seriously and am happy to drive away in my new Outback! Thank you Mike McNeal!

dD Earley

18 de mar. de 2013

great dealership and personnel. Mike very knowledgeable on product line. This is the 7th Subaru purchsed at dealership, and Marvin has been involved in each of them.

Jennifer

15 de mar. de 2013

Thanks for your service. Our sales person made the purchase a satisfying experience.

Evelyn and Jim Binghamton NY

15 de mar. de 2013

We had a great experience while discussing the lease of a new kia. The gentleman who handled the tansaction was very professional..and answered all our questions. The gentlemens name was Bill Skudder. If your in the market for a new or pre owned car be sure to go to Matthews Import Center and ask for Bill Skudder. You'll be glad you did!!!!

Jane D

15 de mar. de 2013

the car purchase process was as advertised by Matthews Group,...no negotiating just service. The sales associate, Mary Lou Alger offeed complete service, kept me informed of the process and was available ar all times. This is the second auto I have purchased from Mary Lou. I would recommend Matthews Group to other persons.

Dustin M.

15 de mar. de 2013

I recently purchased a Kia Optima from Bill Kalka at Matthews Import Center and it was such an easy sales process. Jack Burnard also assisted Bill, and I just wanted to say how much I appreciated their help and what great guys they are. They were both very professional and knowledgeable of their products. It is so refreshing to deal with a salesman who has YOUR best interests in mind. The "no hassle buying" process is such a relief and I also enjoy the Auto Rewards benefits. My wife purchased a Kia Sorento last year from Bill and Jack and we received the same excellent service then. We take both of our vehicles to Matthews for service and we are always taken care of. If you are looking to purchase a new or used car, there is only one place that I would recommend and that is Matthews Auto. If you go to Matthews GMC Cadillac, be sure to ask for Jack Burnard, and if you go to Matthews Import Center be sure to ask for Bill Kalka. Thanks again guys for all of your help!

Chris Barker

14 de mar. de 2013

I recently bought my 2nd KIA from Bill Kalka and once again it was a great experience. Bill listened to what I needed and gave me a car to drive and it was perfect. He wasnt pushy and treated me like family. All my future cars will come from Bill and Matthews auto.

gmomangie

14 de mar. de 2013

We just purchased a brand new 2014 Subaru Forester from Mike McNeal at Matthews Subaru and we are thrilled with everything! The new Forester is great and we love everyone at the dealership especially Mike who has made this an amazing experince.

Peg

14 de mar. de 2013

Good experience, I have the car I want in the color I want with all the bell and whistles I wanted.

Dave

14 de mar. de 2013

Purchased a new crosstrek from sales person Lee Brown very friendly helpful and patient with my questions and concerns. This dealership went above and beyond to quickly get the color and options I wanted and price for my trade...

Andrea Klett

13 de mar. de 2013

When I was car shopping several friends recommended Bill Kalka to me. I'm glad they did! Bill really went the extra mile to help me find the car that was right for me. Thanks Bill! I love my Kia Rio!

dawn

13 de mar. de 2013

This is my 3rd Kia. Started with a Rondo then on to Sorento. Mary Lou is an incredable sales person, and an awesome person. She has worked with me each time,found exactly what I want and what is within my budget. What a great person and she sells a great product. Mary Lou goes out of her way to keep her clients happy. Any request you make is never to big. May she never stop selling kia.Service department Joe Vaughn is also great. He takes care of me and my cars.Thank you to Mary Lou Alger,Joe Vaughn, and Kia. Dawn,Johnson City New York

P Greenman

13 de mar. de 2013

Excellent service. Mike Redding was our sales consultant and was very helpful and took time to explain everything. Would recommend to others.

Rocky

12 de mar. de 2013

I really enjoyed buying a car at this dealership. The sales staff were laid back and low pressure. They made me feel like a person, whether or not I bought a car. I will look here for my next car.

chrismorebeer

12 de mar. de 2013

In the early spring or 2012 I needed to replace my car of 15 years due to maintenance costs rising. Bill Skudder at Matthews Subaru Import Center was the first person to day hello. Bill went out of his way to help me make the decision to buy my 2012 Subaru Forester. Bill is very personable and he didn't interupt my questions with salesman talk, he listened then responded with all the right answers. So far I have been a customer since that day and the service department has been great. I would recommend buying cars from here.

Joe and Val Johnson City, NY

12 de mar. de 2013

My wife and I were looking for a new car that was reasonable in price. After driving by Matthews i called Bill Kalka on a Mazda 2 that they had on the lot. Bill and the people at Matthews were great to deal with for th efollowing reasons: 1. Great service 2. No pressure 2. Will discusses programs and benefits, but can take no for an answer After owning a Protege for 13 years and having no problems with it and combined with the people at matthews this purchase was a no brainer!

Judy McClure

12 de mar. de 2013

I recently purchased a Kia Sorento from Matthews. Bill Kalka was one of the most helpful & informative salespersons I have ever met. He answered all of my questions & if I need to go back for any reason he not only answers my questions but if I need to go to the sevice dept., he takes the time to walk back with me.Everyone greets me when I go into the showroom.Matthews appreciates your business even after your purchase.This is not always the case with other dealerships.Once you buy a vehicle you don't get the friendliness when you go back for servicing. Judy McClure

ACD

12 de mar. de 2013

Bill Skudder at Matthews Subaru was absolutely wonderful. He kept me well informed throughout the buying process and assisted in every way possible. He was very patient with me and took the time to explain everything in detail. I'm very appreciative of all his help, along with the entire Matthews team (Scott and everyone else) and I look forward to doing business with them in the future!

Sandy S-E.

12 de mar. de 2013

My husband and I have just purchased our 4th vehicle from Bill Kalka and Matthews Import Center. We began our relationship with Matthews and Bill after visiting another dealer and having a poor experience there. Bill was knowledgeable and friendly, friendly sincere not friendly fake. We felt comfortable right away and our decision to buy was not a high pressure ordeal that we have felt so many times before when searching for a new car. We unfortunately were always having to trade a vehicle that was upside down or not worth much but Bill was able to work it all out for us and make it happen within our budget. We never felt pressured and that was extremely important to us. We hated that other dealers would use the "what do I have to do to get you into this car" line on us. Almost feeling "chained" to the chair until you signed the papers. Not so with Matthews. No Pressure, NO hassle. It is was and is important to me that Bill Kalka listened me. Heard my concerns and allowed ME to make the decision to purchase a car or not to. (and it has been that we have walked away from Matthews because it just wasn't the "right time" to buy financially for us) But that was never an issue with Bill. He made us feel like he understood our needs and concerns and wanted nothing but our satisfaction. That is the end result....We are Loyal (4 cars and counting) and Very Satisfied Customers of Bill Kalka and Matthews Import Center.

Forester

12 de mar. de 2013

We were very satisfied with no pressure from Bill Kalka on selling a car to us. Very professional and knowledgeable.

Jeremy Yadlosky

10 de mar. de 2013

Professional and personable buying experience form beging to end. From the very first phone conversation through the countess emails, salesperson Mary Lou Alger was an absolute delight to deal with. Every person I encountered throughout the buying experience was extremely courteous, friendly, and understanding. From salesperson, to sales manager (Mike Gottlieb), to even finanace. I drove 70 miles out of my way to this dealership and would recommed anyone.

Kevin M.

10 de mar. de 2013

I just leased a new KIA Optima hybrid from Matthews Auto Group. I love the new KIA and Bill Kalka could not have been better. He is very knowledgeable honest and friendly. He went out of his way to take care of anything we needed. I would highly recommend Bill and Matthews Kia to my friends and anyone else looking for a car.

Proud new Mazda 3 i Owner

9 de mar. de 2013

Mike Reading was a pleasure to work with! He got me in a new 2012 Mazda 6 i touring for a used car price! I will and have recommend him and Matthews Mazda to anyone who is looking to buy. Thank You! Mike

Otto & Roxanne Neidlinger

9 de mar. de 2013

Rob Finta has been our salesman and contact person at Matthews for 8yrs. On a visit to Matthews, Rob once spent an entire afternoon with us calling his contacts for a dealer trade. When we took delivery of our new vehicle he explains all details of the vehicle and answered all questions we asked. Our recent purchase of a Subaru Crosstrek we requested one specific color and not only did he find it but called us with updates, sent a picture of the car and took delivery in a week. He has always been was very patient and professional with us when we were deciding on a car. We cannot say enough about Rob he is kind, he has never disappointed us, a very nice guy and great salesman. He is a asset to Matthews!! Matthews - you are not always going to get good reviews from customers because you can not please every customer that walks through your door that is a given but if you get bad reviews about Rob it is the customer NOT Rob! The fact is people are getting harder and harder to please! Thank you Matthews and Rob Finta

Shannon I

8 de mar. de 2013

I recently purchased a Mazda 3 at the Matthews Import Center in Vestal NY. Noelle Dalfonso was a very friendly, honest and knowledgeable sales women. Matthews rewards program is the best warranty program that I have ever purchased in all of my years. I was very impressed with my experence of purchasing my car from Matthews Import Center.

Joanne D.

8 de mar. de 2013

I just bought a new Subaru Impreza from Matthews Auto Group. I had been so satisfied with nine years of driving my Subaru Legacy that I never considered any other make or dealership when it came time to retire my old reliable car at 95,000 miles. The process of purchasing the new vehicle could not have been more agreeable and patient. Mike McNeal was friendly, competent, thorough, and best of all, understood what I needed and wanted as a customer. I don't respond well to pressure or salesmanship. He walked me patiently through every question I had. Twice I went home and thought about the details of the purchase before making the final decision. I felt I could take as long as I wanted to consider the decisions involved. Once I was ready to go ahead the response was very prompt and efficient, with a minimum of effort on my part.

Reed

7 de mar. de 2013

Noelle was fantastic! Helpful in matching our family/budget needs with an appropriate car for us. She even had a car brought over from the other dealship because she thought we would like it. Well... we bought it! We have 2 kias now, both from Matthews, and will continue to do business here and recommend them to everyone.

S Scarpulla

7 de mar. de 2013

I have been traveling from New Jersey to broome county to do business with Paul Tierno Sr for years.I just recently bought two new Mazdas. I leased a CX5 and turned in a Mazda 3 and I love the CX5.I had told Paul when I picked up the CX5 that I wanted to buy another Mazda 3 sometime in the future. He called me when a fantastic offer became available from Mazda on the leftover 2012s a month later and I could not pass up the deal so I got one right away. He looks out for his customers and gives them great service.All the people at Matthews are great to deal with. Whenever I need a new or used vehicle I know who to call. I get no hassles.I get a good deal at a fair price and their auto awards program is the greatest. Its easier for me to drive 200 miles to get a car than it is to deal down here.Ive got a great salesman I recommend him to everyone. S.Scarpulla

Forester Owner

7 de mar. de 2013

I recently purchased a new Subaru from Noelle Dalfonso at Matthews Subaru. I typically don't enjoy the car buying process but it was a pleasure to work with Noelle and the staff at Matthews. The Matthews One price model takes out the annoying haggling normally associated with purchasing a car. I would recommend this dealership and sales associate.

KIA owner

7 de mar. de 2013

My husband and I have bought three cars from Bill Kalka. He and the staff at Matthews have made it a nice family experience for us. We highly recommend Bill Kalka and Matthews to all our family and friends. Thanks Bill!

Anna K. Mentzer

6 de mar. de 2013

I decided I needed a vehicle that was excellent in the weather conditions of upstate New York! Having had a Subaru in the past, I knew what I wanted and would be happy with. Having had a prior experience with a Matthews dealership, I knew that I had to go Matthews Import Center. Having been referred to Mike Redding by one of Subaru's "top" mechanics, Jimmy Thompson, I knew I would be in good hands. I was!!!! My experience was nothing but excellent, from the way I was treated by everyone when I walked through the doors. After letting Mike know my needs, my desires, and my limitations, he went about his business and came back to me with two options - no hassles - no back and forth, and it was my decision to choose. What a way to buy a car! I feel they gave me the best deal they could and included options that were beneficial for my satisfaction long term. Mike was very knowledgeable and was more than glad to answer any and all questions I threw at him. I drove out of Matthews yesterday with my new "Susie" Subaru Forester. I love it. It drives and rides great and gives me a real sense of safety and security. Mike explained all the features with me and even went on a short ride to make sure I didn't have any further questions. Then this morning he called to make sure I was still happy and to thank me for my business. Thank you Mike for your professionalism, helpfulness and friendliness in my car buying experience. LET IT SNOW - I now have a SUBARU!!!!!!! I also want to thank Lee Scott for his expertise in financing and to Jimmy Thompson for his enthusiasm for Subarus! I now feel in good hands with knowing that he will be there for servicing my new car and also knowing that Mike is there, when I decide to upgrade in the future. Thanks Matthews and staff.

customer

6 de mar. de 2013

Overall the experience was good, this is my first time leasing a car and Matthews really helped me.

Luis

5 de mar. de 2013

Bill Skudder was very attentive to our needs when we were ready to replace our 13 year old Outback. We were able to get a nice Forester with a decent price.

Bill Skudder

5 de mar. de 2013

Bill Skudder at Mathews Suburu makes buying at Suburu a very relaxed experience. He answered all our questions and continues calling, even after the sale to see if he can be of any help. There was no pressure to buy.

TamaraJane

20 de feb. de 2013

I worked with Noelle for MONTHS to find the right car. Truth be told I thought I wanted a sportly black car (yes I am a typical female and was all about the color). Noelle found me several small sporty cars (and yes a couple were even black) but when it came down to it I just wasn't satisfied with the way they drove. She finally talked me into test driving a silver Chevy Malibu and I fell in love with it. She even went out of her way to get it from another Matthew's lot. Her patience with me thoughout the entire experience was award winning. I also worked with several other employees at Matthews Auto during my car buying experience. All of them were friendly and very helpful.

Danielle

18 de feb. de 2013

After having an accident that totaled my vehicle, shopping for a new one (especially with my husband deployed) was a daunting task. The first dealership I visited was Matthews Import Center. I had very specific ideas of what I was looking for. I had done copious research and came up with a few options. After driving one of my options, I decided it wasn't the car for me. The salesman, Bill tried to convince me it would work for me. That was the first turn off. I went home to regroup. After driving another at a different dealership, I knew precisely what I wanted. Like any responsible consumer, I began calling around to see where I could get a good price. I informed Bill that I had found it elsewhere for less. Rather than tell me what he could do for me, he launched into an assault on the other dealership. This struck me as, rather than friendly advice, a defensive move. The last comment Bill made was to tell me that when I came back he could get me whatever car I wanted...in any color I like. Not only had I already told him I didn't care about the color. As though all a woman knows, or cares about, is color. I did my due diligence and called the other dealership to be sure I was getting what I was told. The sales person assured me and even sent me a written statement by email WITHIN 20 MINS. I obviously went with the competition (as is there even was one).

KiaLover

16 de feb. de 2013

I recently leased out a brand new Kia Optima 2013 from Matthews Import Center, Noelle Dalfonso was my sales person. I couldn't have asked for a better experience. I would highly reccommend for anyone interested in leasing and or buying!

Tom N.

5 de feb. de 2013

I purchased a new 2012 Subaru Outback last year from Noelle Dalfonso at Matthews Import Center in Vestal, NY. Noelle was great to work with and got us the deal we needed to buy the car, including really encouraging her management to get the right price for us. She helped us understand the features of the car, encouraged to test drive so we could get a feel for it and decide if we liked it. The team at Matthews Import Center is great. The buying experience was easy and quick. Service has been really good. If I buy another car, good chance it will be from Matthews Import Center.

Sarah D.

5 de feb. de 2013

My salesperson was Noelle Delfanso. She was able to answer all of my questions to my satisfaction and was extremely knowledgeable about all of the cars I inquired about. She even came in on her day off to assist me in my purchase. I highly recommend her. I also want to comment on Austin,a very nice young man who assisted me in test drives. I was blown away by how professional and helpful he was. Thank you all!

Mark the PoetryMan

5 de feb. de 2013

Bought my Mazda 3 April 2012. My salesperson -- Noelle Dalfonso -- was extremely professional, courteous, and knowledgeable. As Matthews Import Center is about an hour from my home, I was unfamiliar with the local roads. Noelle suggested she accompany me on the test drive and she selected roads that demonstrated the attributes of the car -- hills, curves, 4-lane, etc. I have owned several cars during my lifetime -- this was the first Mazda -- and I can honestly say that this was the most pleasant "sales experience" of them all. I would strongly recommend Matthews and Noelle to friends.

Keith

5 de feb. de 2013

I recently bought a 2013 Kia Sorento from Mathews Import Center from a sales person named Noelle. She made the car buying experience a truly enjoyable one. Noelle was not pushy and got me the price i wanted. I will do business here again in the future.

Jensubaru

5 de feb. de 2013

I bought a 2010 Subaru Impressa from Matthew's Import Center in November, 2012. I was helped by Noelle and she made this daunting process so easy! I had a specific car in mind and she already pulled it and had it waiting in the front for me to test drive. I wound up test driving the car that night, loving it, and coming back the next afternoon to pick it up. Noelle talked me through each step of the process and made buying a car so painless! It was a very positive experience.

LA kia fan

4 de feb. de 2013

Recently bought 2013 kia soul from Matthews import center. The whole process was great. The sales staff , finance and especially Noelle Dalfonso were excellent. Noelle is very dedicated to her job and a very nice lady. I would not hesitate to buy from her again.

Disappointed

27 de ene. de 2013

This last weekend I was interested in a car on there lot. I called one of Matthews associated that morning find out if the car was still available before i drove over 2 hours to look at the car, and she assured me it was. I was 5 minutes from the lot when I got a phone call from one of the salesmen telling me that they had sold the car the previous day. I will never do business with these people. I wasted a whole day driving to look at a car that was never there, as well as $40 in gas. Never again!

Pat

26 de ene. de 2013

I am on my 4 th Subaru bought from Rob Finta at Matthews. They all have done what we wanted every day. The bonus bucks program paid for my wife's last service and I still have a credit. They are superb in every way.

Zoom Zoom

25 de ene. de 2013

I absolutely hate buying cars and was not looking forward to doing it. I went to Matthews to only drive a CX-5, as I already had in my mind I was not buying there but was buying in the Scranton area. I was then introduced to the most fabulous salesman ever, Paul! I ended up buying my car from Matthews and have been very pleased. Paul was wonderful and made buying a great experience. He was not pushy and did everything he could to get me the deal I wanted. There were a few issues after I bought the car and Matthews went above and beyond to make things right. I had previously had a bad experience at Matthews and was sure I would not do business with them ever. I am SO glad that I gave them another chance and SO happy I was introduced to Paul. If you are thinking of buying, ask for him, you will be glad you did! :)

GE SONG

18 de ene. de 2013

better price than other dealerships.great service!

new Mazda CX-9 SUV

31 de dic. de 2012

The purchase of my new 2013 Maxda CX 9 was seamless thanks to Paul Sr at Matthews Mazda Imports. No haggle fair purchase price for new CX 9 and minimal negotiating for trade in price on old car. The new car was ready in a timely manner with all add ons. Hope to get maintenance service at local Matthews Ford dealership but will travel to Binghamton if needed. Would highly recommend this dealership to anyone. No buyers remorse here.

JRSubaru

17 de dic. de 2012

I went to Matthew's when my Suzuki was on its last legs so I knew I had to purchase a car ASAP. I did my research on- line and went to Matthew's with a specific car in mind. When I called to set up an appointment, everyone I talked to was courteous and knowledgable. When I went to test drive the car, it was already pulled from the lot for me and I got in it right away. I was able to purchase the car that night and pick it up the very next day. All the paper work was taken care of by the next day when I went to pick the car up. It was the easiest transaction I have ever had and I love my pre-owned Subaru!

newcar!

2 de dic. de 2012

I wanted a vehicle with all wheel drive. I had never driven a subaru before, couldn't be happier with my Legacy. It has so much style, class and power! It makes me wonder why I don't see more of them on the road. People don't know what they are missing!!

Hardware nuts

29 de nov. de 2012

Just wanted to say thanks for another great service experience. I never worry about quality service or prices. I know I am going to get a good deal and prompt courteous service. Why go anywhere else? Thanks Denny Clark!

Pep and Jez

29 de nov. de 2012

Matthews went above and beyond helping us get out of our clunker and into a new car!!! No matter what obstacles came up, they did not give up! The patience and attention they gave to our situation was completely unexpected after dealing with other car dealers. We drove away today in our brand new 2013 Mazda!!! Honestly, we never thought it was possible!!! Thank you, Matthews, for all you did!!! You have earned a customer for life!

Stan63dt

14 de nov. de 2012

I rersearched the Kia Optima online before going to this dealer. When we arrived we conducted business with Bill Kalka who was friendly and knoweddgeable and understood exactly what we wanted and was able to find our car quickly. They even helped out with a minor payment snafu.

DLewis

18 de ago. de 2012

I purchased my 2012 Kia Rio in May 2012 after spending numerous hours in a few other dealerships. We spent weeks trying to get Miller Hyundai to make a deal with me and get me the car I wanted. Luckily, we ended up at Matthews. They had the car in the color I wanted on the lot and we spoke with Bill Kalka who did an excellent job with completing our sale. He was devoted to making sure we had everything we needed and the sale was what we wanted. My husband and I highly recommend him!

Maggie

20 de jul. de 2012

I am a long time customer and I have a great deal of respect for the sales personnel as well as the service department. They are always very curtious, very helpful in taking good care of my vehicle. They have integrity in what needs to be done to my vehicle to keep it in excellent repair. Those I have known for better than 12 yrs now are like family to me, especially Michael S, Gill, Brian.

Kbass

26 de jun. de 2012

The service at Matthews was friendly, fast, and professional!

Subaru Seniors

26 de jun. de 2012

I brought my Subaru Forester in for service today and was met by Joe Vaughan. For two hours, he consistently found me to give me updates on what was being done and even some excellent advice about the value of other makes and models. He was fantastic!

Cindroid

6 de may. de 2012

Thanks to everyone involved in my purchase of a 2006 Nissan Murano. The Salesperson was very helpful, friendly and knowledgable. The car was clean and ready for my test drive. The Price listed was at the lower end of the price range for the model and options included. It was a joy not having to haggle to get a decent price. I was pre-qualified with 3 institutions and Matthews was able to find me a lower interest rate saving me more money. Way to go... I luv this car.

Subaru Lover

30 de mar. de 2012

I've purchased several cars over the years from Robert Finta at Matthews Import Center. I've never dealt with a more honest, caring and competent salesman. And the service crew of Gil and Joe are always ready to help, accommodate schedule and answer questions. There is no where else I would ever consider buying a new or used car.

Mazda Fan

21 de mar. de 2012

Gave a great price the first time. No hassle with negotiations. Salesperson was knowledgeable and courteous. The whole purchase a a breeze.

Mazda cx9 owner

19 de feb. de 2012

I recently purchased a 2011 Mazda CX9. The whole process went smooth. There was no pressure and they went out of their way to get me the vehicle I've always wanted down to the very last detail. Staff were very friendly and professional and there is good follow through even after the purchase. More power to Marv Potter, Paul Tierno and the rest of the staff!