LillyWhite

26 de jun. de 2014

I was given a free oil-change on my old car if I test drove a new car. Nice! I left that day with my oil change andinformation. After doing some research, I found that the car we had been talking about actually wasa great deal, especially after they also lowered it and threw in some Gap insurance. It was a pleasuredealing with them, and the service on my old car I received this year was always great!

moorejt

18 de jul. de 2013

Took Kia to have air conditioning belt adjusted. Told there was no adjusting and wanted to sell me three new belts. The belts were replaced only 6 months ago. Took my vechicle to another repair center. Belt was adjusted and at no cost. Be cautious of the service department's recommendations at the New Bern, NC dealership. I will not return as I feel I can not trust them.

Cottocod

10 de abr. de 2012

Offered a great deal of leniency for my work schedule, and even offered me a ride when i could not manage to get one for myself. Provided good information, and gave what i believe to be an honest point of view on the car. Will recommend more customers; great dealership.

gasimmons

12 de mar. de 2012

I purchased a Buick from Mazda & Kia of New Bern, and in less than two months:*I have run out of oil in my vehicle. Upon taking it back to the dealership, they claimed that there was oil in my vehicle, despite my witnessing my oil being checked, and there being almost no oil in my vehicle.*My brakes have begun giving me problems.*I am having problems with my car accelerating.*My air conditioning has begun making a loud vibrating noise. Upon calling to make an appointment, the service department could not fit me into their schedule into the next day. No warranty on my vehicle due to the high mileage..definitely not a recommend.

hillbilly2

15 de ago. de 2011

Moved into the area of this dealership and several others in the last year. I needed routine maintenance and other common repairs on my 2002 Mazda Protege. I priced work and schedule availability at a dealership in Greenville, but found it was more affordable and convenient to have the New Bern dealership handle my needs. Time after time, they are easy to schedule with and understanding of my need for affordable solutions to my automotive issues. They readily restored my headlight casings BEAUTIFULLY rather than suggesting the only solution was replacement at over $100.00 per headlight. They can get me to my office for the day so I can work while they work. The service staff are particularly friendly and because I feel well cared for by this team, I will go to them first when I am ready to buy another vehicle. Donald, Christine & Bob are great at customer service and well worth a visit whether you are in the market for a new car or just needing help with your Mazda or Kia. Thanks yall!L. Rogers