Patrick

21 de ago. de 2015

I bought a new Hyundai Sonata this week from Frank Bellmyer, and it was a great experience from start to finish. Before going to McCarthy, I first stopped at a different Hyundai dealership in town because I wanted to have a comparison, in terms of selection, price, and customer experience. My stop at the other dealership was very underwhelming. I felt pressured without any attempt to deal or bend on their part, and I didn't feel that there was any attempt to explain much about the vehicle and all the features. It was mostly just questions that were aimed at trying to see how soon I'd buy from them. When it came time to talk numbers, I wanted to get a barometer for where they'd be, so I could have a starting point. They pulled up the internet pricing and said that most people don't qualify for many of the rebates, so he pointed to a bottom line that was not competitive at all and was not willing to bend or deal. I then told them I was planning to go check out McCarthy and they implied that there was no way they would be beaten in price by McCarthy, but to let them know and they'd beat any offer by $250. After leaving there a little frustrated, I went over to McCarthy and met Frank. This is where my experience shifted from underwhelming to exceptional. Frank was not high pressure or pushy. As a good salesman, he knew I needed information, not a sales pitch. I'd already driven the car and done lots of research, and I work in sales, so I didn't need someone to "sell" me". What I needed was to be treated well and to have someone who was knowledgeable and could show me all the features of the car from front to back...inside and out. He opened up the hood, all 4 doors, the trunk, etc. and showed me every bell and whistle, what it could do, what it was for, how to use it, and tied together why that offered value to me. He wasn't trying to push me to buy the car because he was smart enough to know that if he gave me the information I needed, made me comfortable with him, and was willing to do business the right way, he would ultimately earn my business. From there, I felt comfortable with my experience with Frank and with the dealership. The last step was getting to the right number. This process was also WAY better than my experience at the other dealership. Not only were they willing to be fair and flexible, but it was done so respectfully and without a ton of back-and-forth. He asked me where I needed to be, and I gave him a number that I felt was fair from my research. They came back to me with that number, and were even willing to accept my counter with a little more for my trade. It was handled professionally and respectfully. I should also point out that the Sales Manager, Michael Ball, was also very professional and courteous. He made a point to introduce as soon as I walked in the door and was very helpful throughout the process. For anyone wanting to buy a new Hyundai in the KC area, I would highly recommend McCarthy and asking for Frank.

Noel

14 de ago. de 2015

I started looking on replacing my older car. I happen to see the new 2016 Tucson. Visited McCarthy and Kim help me find the car I wanted with all the features I needed. Sure did-he was able to get me a limited with ultimate package. Kim worked with me from test drive all the way to getting the car out their door. It was a great experience with Kim and his finance team. I like the car a lot. Thanks Kim for helping me out get the car I wanted and get my a good amount on my trade. Thanks to Kim and all the folks from McCarthy Hyundai Olathe.

Olathe Buyer

14 de ago. de 2015

This is my 1st Hyundai product. Kim help me find the package I wanted with all the features I liked. Since the 2016 Tucson is new- he was able to find me a Limited with ultimate package. Kim a great guy to work with. He is one of the reason I GOT my 1st Hyundai. The car is great. I has all the features I am looking for. Overall great experience and I even have a fair deal on my trade. Thanks again Kim of McCarthy Olathe Hyundai.

Galen Goetz

12 de ago. de 2015

I recently purchased my second Accent in 4 years from McCarthy, both times through Kim Warner. Kim is extremely professional and courteous. We worked through terms with ease and both times he was able to locate the specific model I wanted and had them ready for me in a matter of a day or two, including the window tint I wanted. Kim has earned my continued business. I would also like to mention the service department. I have had all my maintenance done at McCarthy and they have been efficient and thorough in every appointment. The Hyundai vehicles and this dealership have exceeded my expectations. Complaint(?) - Get better Wifi in your customer lounge.

FlyGuy Kyle

8 de ago. de 2015

I love my new Accent Sport hatchback! knew what I was looking for in a new car and I was able to find that with my new Hyundai, I'm totally satisfied with my new car. I had a great purchasing experience. The staff was so kind and considerate, my salesperson Terrence McConnell even offered my son and I some pizza during our wait for the final paperwork. I felt like this was going above and beyond. I work for an airline that is known for our friendly service, I know from experience how much great customer service matters. I already own a Kia Soul and was open to purchasing another Kia or Hyundai, thanks for making me a happy repeat customer!

Richard W

7 de ago. de 2015

We just purchased our 3rd Hyundai in 16 years. Our first was a 1999 Hyundai Accent, went through 3 generations in my family, The second was a 2010 Hyundai Elantra that my wife drives today and finally i now own a 2015 Hyundai Santa Fe. Our experience with McCarthy Hyundai was like working with family, Terrence McConnell was our sales person and I had stopped in several occasions looking at the vehicle, not once did he pressure me or make me feel like i had to make a decision on the spot. I literally drove every vehicle on the market in the Santa Fe class of vehicles. And found the Hyundai was the choice for me. Warranty is the best and value cannot be beat for the quality of vehicle Hyundai makes. Finance Manager Brian Lepic worked very hard at getting the right price with financing we could get. Both Men treated us with the highest respect a person could ask for. I told Terrence he just made a friend in me. Thank you both very much. Also to note that the service dept. has serviced all our Hyundai's over the years and they are honest and i trust them with my keys.

Rachael

3 de ago. de 2015

This was an excellent shopping experience for me. Kellen worked hard to get me a deal I could afford and was straight-forward and laid-back the whole time. I look forward to doing business with McCarthy again!

Adam

30 de jul. de 2015

Devin Beavers did an excellent job getting us into a 2015 Santa Fe. He found the car we wanted, got it here in a day, and got us a fantastic price. There was a bit of delay in financing due to the number of people buying cars. However, once we got in the process was very smooth and painless. Kent Rose was very quick and professional. This was the best car buying experience I've had. I would highly recommend Devin and McCarthy Olathe Hyundai!

Ali Minden

28 de jul. de 2015

Kellen Storer did an awesome job in helping me find my new Elantra. He had great customer service and showed me around Hyundai. He also introduced me to the service department manager just so I would know a familiar face next time I was in. If you are looking for a new Hyundai, I would suggest asking for Kellen. He'll help you out the best that he can. I'm loving my new Elantra! :)

Ryan

28 de jul. de 2015

Kim Warner worked with us and did an OUTSTANDING JOB!

Ed in KC

27 de jul. de 2015

We bought a 2015 Sonata last week. Our salesman, Frank, was very professional and very easy to work with. I felt like Frank was honest and up front with everything.

Picky driver

25 de jul. de 2015

f you are lucky enough to go to Olathe Hyundai, ask for Kim Warner. Kim is friendly, kind, thoughtful, and a great listener. He heard the things that were important to me and gave me information - not a sales pitch - to help guide my decision. Kim went above and beyond the call of duty more than once, for which I am eternally grateful. When it comes time to buy a new car, I'm going straight to Kim. You can't do better. If you can, see if you can see Brian in finance. He's funny, thorough, and also doesn't push you to buy every add on package there is. He explains things well and in a way that makes sense to non-finance majors. These guys are the best. Kim is a gem - you just can't ask for more when starting - and finishing - your car search.

Pam

10 de jul. de 2015

Tim Drake did an amazing job of everything: scheduling, reviewing the damage to my car, giving me an estimate and a timeline, working with my insurance company and especially keeping me informed every day about how things were going with my car, Li'l Red. The repair staff did a very good job and it is difficult to tell that my car was ever damaged. The paint job matches the original paint perfectly.

Marie Methner

7 de jul. de 2015

Working with Kim Warner was a wonderful experience. I told him from the beginning that I would rather have a root canal than buy a car. Kim made the entire car buying process - the way it should be - "A very pleasant experience." I am so glad we bought our car from Kim ans McCarthy Olathe Hyundai. Marie Methner

Hyundai owner

2 de jul. de 2015

Ron Solnosky did a great job helping me purchase my new Elantra. Will be back again for the next vehicle.

Mindblown

28 de jun. de 2015

Devin B. is one of the most helpful and likeable saleman. There was no pressure and he was able to find the perfect fit for my needs. There was no need to haggle because they gave me a deal that was better than I expected. I left feeling like a friend or family member and I will be back for my next vehicle purchase. A big THANKS to Devin and all the staff for an unexpectedly pleasant experience!

New Car

25 de jun. de 2015

My daughter and I had great customer service from Frank B. He well versed us on everything we needed to know

McCarthyFan

24 de jun. de 2015

I have never been a fan of the car buying experience. Four years ago, I came to McCarthy and bought a car from Kim Warner. Because of the quick and painless experience I had then, i came back to see Kim again this year. I had the same experience with Kim again. He makes the process easy. I will be back in four more years.

mallenos

17 de jun. de 2015

Shawn Dearing did a great job. I take my cars to McCarthy all the time. I trust them, and they take care of their customers

Julio

12 de jun. de 2015

Was looking to trade in my car, and buy a new car, a specific veloster with a great deal to match and that's exactly what I got. Frank, the salesman from the get - go and all their financial staff fully understood what I was aiming for, they didn't have the specific car I wanted on their lot so they went out of their way to find and pick it up then bring it back and offer me a great deal on my trade in and the new car. Long story short. I got exactly what I wanted and them some with the great help Mccarthy Hyundai offers. Highly recommend them.

Trish

10 de jun. de 2015

I was very happy with my salesman, Kim Warner and his staff. I put in an inquiry online and was approved for a loan while I was at work. Kim and the finance guys worked very quickly that night to get me the car I wanted at the monthly price I wanted to pay. I didn't feel that I was taken advantage of or that I was working with a team that was only trying to make money for themselves. They were very straightforward with me while still negotiating the price. Thanks Guys!!!! I love my new car!!!!

max

5 de jun. de 2015

Terrence Connell has sold me several cars. He is a super representative for McCarthy Hyundai . Made it possible for us together the exact car we wanted.we ended up leasing the car. An alternative the General Mgr. presented. Terrence has a double locality.for the customer and the dealership. I spent 42 yrs in sales management. My physiology is there has to be a need and a solution to make a sale. A need, no solution no sale. A solution, no need, no sale. Terrence and the General mgr made a solution to my need, thus a sale. Great experience!

Rob1988

8 de may. de 2015

This was the easiest, most pleasant car-buying experience I have ever had. I knew I liked the Santa Fe Sport, but I left knowing that's what I really wanted. Salesman Devin Beavers was very easy to work with, and explained in detail all the advantages and features of this vehicle. He also has followed up with a couple of things following my purchase. I highly recommend McCarthy Olathe Hyundai and Devin!!

JustInTime86

23 de abr. de 2015

I initially stated talking to Michael Ball on the internet chat. After our conversation on there I talked to Kim. I told them what it would take for me to get into a car and they did everything they could to get me there! The were very sincere in there attempts to put me in a car to fit my needs! Kim Warner was very knowledgeable of the cars. He was very through in making sure I knew what I needed to know about it. Michael Ball is probably one of the most down to earth Sales Managers I have talked to . The part that most people hate about buying a car is sitting down in the Finance office... but Kent made that part even enjoyable. He answered my questions without tiptoeing around it. This has been my best car buying Experience Thus Far! I will be back and I will be recommending everyone I can to McCarthy Hyundai in Olathe!!

Teri

9 de ago. de 2014

My dad just started a new job a few weeks ago with a commute over 2 hours away every week. He was excited especially having a new Hyundai that was less than 3 years old. It started dying and would not start multiple times. It has been in and out of the shop multiple times and each time they have guaranteed that they found the problem, but then it would die within a week, leaving him stranded and far away from home. Last week it died again, and they were "unable to fit him in" this weekend to look at him, which kept him stranded away from home an extra week. He has had to pay for a rental car, because he no other option of driving from his hotel to work. My dad, mom and I have all lost time from work, extra gas and time in general trying to get this car picked up at the dealership. They have REFUSED to help pay for time and gas, which I guess is understandable, but they have REFUSED to pay for a rental car even though they are unable to fix the problem and keep dragging it out. It kills me that there are still companies out there today that don't make the customer whole or even go out of their way to help them out. My dad works very hard and commutes every week to work, he should not be stressing about a new car not working and especially about paying for a rental car on top of his car payment when it is not his fault. I hope that McCarthy will make this right.

Green Machine

22 de sep. de 2012

Looked at the dealerdhips close to home and could not find the Green color I wanted. I looked to the internet to find something close and did. After several emails and a few calls later I was picking up my new car.Facilities were a little cramped but overall nice.

CarBuyer005

14 de ago. de 2012

Very unprofessional atmosphere, salespeople don't seem to care about the customer (just the bottom line), showroom was really cramped and small with tons of employees milling around and chatting amongst themselves. Overall, the experience left me feeling unimpressed and the actual negotiation process was way too time-consuming to ultimately leave empty-handed. Would not recommend.

Bargain Hunter

5 de feb. de 2012

I looked around at several Hyundai dealerships in the KC area before making my purchase at McCarthy Hyundai in Olathe, KS. I started my search on the internet and knew what I wanted as options on my Sonata and this dealership met my target price where other dealerships could not compete. It was an easy transaction and this has turned out to be one of the best new car purchases that I have ever made.