RealtorStuSantana

21 de mar. de 2014

I was not totally satisfied with my last visit to McKenna, but my service advisor called me back and made sure I was this time. I cannot emphasize it enough that a business that values how their customers feel is exactly where I want to take my business. A few highlights of my return trip:1. Loaner was ready, but they were going to provide me with a tiny Boxter (kind of tough since I have 2 car seats at all times for my 2 small children). Luckily for me they saw that and they went out to the lot and pulled one right out for me to drive off in. You could still see the sticker glue marks on the windshield...that was a fantastic, and much appreciated, touch.2. Raul hit it out of the ballpark with his stellar service. I highly suggest you give this advisor a shot. If you are not pleased with anything just tell him, and he will make it right. Some advisors don't care about you, but this one does. 3. The turnaround time was spectacular. They work extremely quickly at this dealership.When you purchase a Porsche you come to expect a certain level of service. This dealership delivers the 5 star treatment, and I will keep them in mind for my future vehicle needs.

vinione

8 de jun. de 2013

I had a flat tire. I had purchased tire insurance when I bought my black Caymen 2008. The car was shipped to Mckenna Porsche on 6/3/13 (Monday). I did not receive a followup phone call on Tuesday (6/4/13). I called on Tuesday to followup on the status of my car, and left a message with the service manager. On Wednesday (6/5/13), I still got no call from the Mckenna Porsche Service center, so I left another message. On Thursday (6/6/13), I received a call in the morning inquiring what I needed help with.The service team did not even know my car was on their lot. They had to search for it for about 1 hour before they found it.Upon finding the vehicle, they had no idea what was wrong with it or why it was in their lot. Needless to say, the car's tire was not changed until Friday (6/7/13), FIVE days after it had been sent to their service center.I am understandably not pleased with the lack of promptness and absolute disorganization of their facility. To top it off, they were not even apologetic.There were no concessions made for the inconvenience either. Despite having bought two of my cars from the Mckenna dealership, I think my next car purcahse will be elsewhere.

jane

19 de may. de 2013

Arash helped me get car of my dreams he arranged great financing and made my dreams come true.

fred1

26 de oct. de 2012

I bought a Porsche panamera From Arash he is very professional and made the process simple and pleasant I highly recommend

997TT

7 de sep. de 2012

Dealer sold car while transfer was being sent, salesman Arash would not reply by phone or email. No sincere apologies, I would of sent my money and it would of been a head ache to get it back. Very rude buyer beware

jayyyy

28 de ago. de 2012

Arash Malek is the best go see him. He will take great care of you

johnvedat

13 de dic. de 2011

I had an unpleasant buying experience at McKenna Porsche. The salesperson whom I worked with was Matthew Mann. I believe he also goes by another name, Matt Needleman. Two specific instances stood out in my encounter with him. The first was that he faked a heart attack when he heard the price I wanted to purchase the vehicle for. I am sure he thought it was funny, but it was not funny to me nor do I think it was professional behavior. The second instance occurred after he and I could not agree on a purchase price. As I was headed out the door and already in my car about to leave the dealership, another employee (Primo Garcia if I recall) came over to my car and asked me what happened. I told him that Matt was not able to offer me the price I wanted. Primo went back into the dealership and talked to his boss (I believe it was Shawn Lawler) to see if he could do better than what Matt was able to do on the price. Primo went back and forth between me and Shawn at least a half dozen times before finally agreeing to my offer price. That half a dozen times ordeal did not sit well with me. Once we had agreed upon a price, Matt came out of hiding and congratulated me on my purchase. So in essence I was pawned off, then Matt pretends as if nothing had happened, while Shawn did not even give a courteous "hi" or "congratulations on your new purchase," as he did not acknowledge my presence whatsoever.This is not the type of car purchasing experience I wish to have again. Avoid McKenna Porsche. You have been warned.

abiebl

4 de may. de 2011

After having had an initial not so great experience I was treated very well by the new manager Isaac Feldman who went out of his way to help me.

Debra

4 de nov. de 2007

Very professional. Listened to my questions with prompt answers. I am a repeat buyer. Other dealerships would not give me the time of day as a woman buyer, McKenna did. Current 2006 997 C4S Next, 2009 Turbo. I like doing business with McKenna. Debra L.

TheDman

19 de ago. de 2004

Top notch dealer! My sister ask me to help her find a new porsche turbo cabriolet as she had out grown her 99' Carrera. Dave and his team went to work and found the perfect car in their inventory. At a price that beat other internet deals! Fast, professional, courteous. What else can I say. A 10+. Thanks Dave.<br><br>P.S. Dave is a single good looking guy and my sister was sorry she was married! But at least she got a fast ride even if she couldn't have Dave! <br>

phullutz

14 de ago. de 2004

Was interested in trading in a Porsche boxster on a new Audi A4 3.0 Quattro. Was transferred to no less than 5 different people before finally getting an appraisal on my car. The appraisal was $3,000 less than what 2 other competing dealerships offered me for my car. I waited 25 minutes in the boiling sun while the appraiser was inside working his "magic". I am a Porsche enthusiast, and can say that the individual who evaluated my car was not familiar with Porsches. I will not go back to this establishment, as I felt it was not up to Porsche standards whatsoever.

hkaiboy

25 de jul. de 2004

Buying a Porsche has been my dream for many years. Owning one marks a milestone in one's life for his/her accomplishments. I've been to several Porsche showrooms in Southern California to be greeted with emptiness and intimidation. However, the experience was very different when I walked through the doors at McKenna Porsche. Tim Churchill was the fine gentleman who greeted me and offered me assistance. I told him I was interested in a Boxster in yellow because it has been my dream to own a yellow sports car and patiently worked with me while he located one for me. His knowledge of the automobiles that he represents is impressive. This is in great contrast to the many other "car salesman" out there who just wants to screw you, take your money, has no product knowledge about anything they sell, and straight-out lie to your face to sell you anything in-stock. After weeks of finding my yellow sports car, Tim had notified me that "the one" has arrived. My heart pounded fast because I was excited that the moment has finally come that I would drive a Porsche. I went in, the car was clean and spotless, and the paperwork went without drama. Thank you, Tim Churchill, for helping me acquire my 1st Porsche. You have given me a moment that I will never forget. Mr. Danny McKenna, you have a great asset in your company. Please don't lose it! -YW