karen kalhoefer

2 de nov. de 2021

Excellent service! Junior was extremely helpful and diagnosed my truck perfectly! He explained several option and we were able to find a time to fix the issues. I appreciate his consideration about my time and we came up with a plan as we talked it out. I love my Sierra and it is running like a champs! Thanks again Junior!

Brittany L. Dwyer

28 de oct. de 2021

I have no idea where to start....these guys were absolutely AMAZING! They did everything with a smile on their face and was very courteous and professional. They took great care of us from the beginning to end. They followed up when they said they would and didn't bombard us with emails/calls/text messages-- they respected our wishes. They made us feel welcomed by answering any questions that we had....and we had questions! But in all honesty, they were fantastic-- the entire team actually. A big shout out to Ibraheem, Alex and Bobby! Thanks so much for being there for us and walking us through the process. We will forever be thankful!

Stephanie Waigand

22 de mar. de 2021

I had called to schedule an appointment for the 30,000 mile check up and was quoted a price of $240 but when I went to check out my price was $280 which would have been fine is the girl checking we out wasn’t so rude. When I asked her about it she said she didn’t know and it wasn’t her problem. I’m sorry but you do not say that to a customer. Lucky for her one of the gentleman from service was three and was able to explain. Now that wasn’t hard you do not ever say it’s not your problem when helping a customer

Travis Dixon

21 de dic. de 2020

McKinney Buick GMC definitely have set the bar for what Class A customer service should look like. On this particular service visit, I was accommodated by Jr. He was very knowledge about about all subject matter that were presented! He took great care of me. I was very impressed with the pickup time he informed me of during drop off, which was delivered upon in even less time. McKinney Buick GMC has gained a life long customer with their unprecedented customer service!!!

Marquita Huland

31 de ago. de 2020

The Best Experience Ever! First Class Customer Service the minute I walked in the door until the time I drove off in my new car! The time and thoughtfulness everyone took to ensure I got the best deal that was affordable for me was incredible. Everyone greeted us as they passed by. Robert was very precise in delivering exactly what I needed, he took the time to get to know me, my family and also shared about his family and experiences. He explained the details of the two vehicles I was looking at, prior to the test drive he adjusted the seats and made sure my sister and I would be comfortable, we also took a tour of the facility and we were introduced to some go to persons for assistance. Nico in Finance modeled the same energy. He is very personable and efficient. He was like Superman in there with getting the deal sealed and required paperwork printed and signed. The cake topper was the element of surprise for the General Manager to personally come over and introduce himself and presented me with a gift box and welcomed me to the GMC/Buick Family! Wow! My sister and I have been at a loss for words in trying to explain how excellent we were treated. Thank God for all of you and May He continue to bless you all and this business.