Satisfied Customer

31 de ago. de 2015

From the moment we walked in we were very well taken care of. Jason Lothspeich & Dan Haberland were great to work with when we bought our new Dodge Promaster. They were knowledgeable and very friendly! We would highly recommend this dealership to our friends and family!

APFree

26 de ago. de 2015

The purchase of my Dodge Challenger went smoothly in April of this year. I went back last week to find out a detail in the purchase I misunderstood and I was greeted by Dan Haberland, the used car manager there. He was very helpful and gave me the information I was looking for. He made me feel like I was part of the family. I will buy my next car there! They are an honest good business! It has been a wonderful surprise to deal with all of you. Thank you! I love my car!!

ivan7s

26 de ago. de 2015

geore and erica helped me out greatly. george gives you detailed info reguarding my car and the best way to go about things. ask for george anytime your there and you'll understand why i constantly go there for service.

Chris2014

26 de ago. de 2015

McPeek's got the work finished a day early so I could have my own car back. Gloria was awesome!! I will always bring my car to McPeek's for service!

Yousif.alamhouj

22 de ago. de 2015

I have an 2009 Ram 1500 and I've been dealing with these folks for the last two years, really love their service and they really know how to treat a customer.

Nomisee

14 de ago. de 2015

Excellent service always meet your needs. Got everything I asked for when it came to price, down payment & APR. By far the best service I've ever had.

Obsidianinvllc

13 de ago. de 2015

We dealt with ken he treated us like family listened to what we had to say and didn't pressure us at all and helped us get approved even in our credit situation which isn't terrible but not good either and at a great rate to I would definitely recommend this dealership to friends and family

kippage

10 de ago. de 2015

I met Ken online from one of his adds...after calling and talking to him I decided I would go into the dealership to look around... Ken has a charger so he took me for a spin... We talked for a couple hours all about the charger! He even bought me a hemi cap!! I was sold and had a great time hanging out and talking cars, I bought a 2015 charger rt..Ken had all the knowledge I needed to know and made it super easy to purchase my new car! I highly recommend Ken and his staff at McPeek for a friendly no hassle auto buying experience !!!

Port5

8 de ago. de 2015

My wife and I have been looking for a new vehicle for a while, due to our growing family. Our smaller car was nice, but too small. It was the internet sales guy Logan that got us in the door looking at new cars rather than the used cars that we were looking at. When we arrived we met Ken and he showed us the SUV's that would work for us. He answered all of our many questions. The sales manager Stewart was great and he worked out a deal that we couldn't pass up. We are the proud owners of a new Durango.

Kevink

8 de ago. de 2015

I came here about a month ago now looking for a older charger as my second car. I was very happy that I got to walk away with a 13 v6 with low miles! I have to say it was some of the best customer service I've ever had at a dealership. Ken and Stuart were awesome and they didn't push me to buy. Which is some something I very much appreciate. Definitely recommend them. Thank you Ken and Stuart!!!!

Caravan

4 de ago. de 2015

Gloria is new here but she is superb very polite and customer driven she even helped me find an auto repair shop to fix a ding on my car. for todays service this is the fastest service i ever had since 2013 . i come here regularly since 2013 i mean for my cars srvice thing.good job Gloria

ryan1909

3 de ago. de 2015

Stopped by on my way home and looked at a 2500 mega cab 4x ram. They gave me a price which I then shopped around over the course of the next week. The only place with a better price was out of state. The savings was not great enough to warrant the trip to get it. No pressure sales and have done everything they said they would. Truck is in now getting running boards added and Stewart gave me his car as a loaner.

Youlee

2 de ago. de 2015

Wow I have been loving my new car that Steward and Ken help me out getting. My next car will be through them again. Thanks guys

FTP767

31 de jul. de 2015

Logan did a great job to get the vehicle I wanted at the best price. He took care of the paperwork. Logan did a dealer trade, which got me the vehicle at the best price, there were no games, no matching promises, just the best best purchase deal.

gyver711

30 de jul. de 2015

Came here with my daughter to browse around because I'm in need of a new car. Let me tell you, I thought it was going to be intimidating because I'm use to hand me down cars from family and friends and never experienced searching for a new car with car salesmen. Ken and Tyler made my first experience comfortable and fun. They are very knowledgeable. Not just by the book, but it seems like they have have REAL knowledge about cars. They definitely have earned my trust. Will be coming back for sure.

Lovely1012

30 de jul. de 2015

I never thought I'd be able to get my dream car with no hassle, no pressure, and at an affordable price! Ken and Tyler made my experience memorable! I will definitely be recommending them to everyone I know.

Liddy

30 de jul. de 2015

I normally only go for Toyota, this is my first time buying a Dodge. Talking with Ken I left feeling proud and confident, with the vehicle and price. Stewart ensured I was completely happy with no further questions on the vehicle. I definitely will be returning in the near future.

OC TOXIC

30 de jul. de 2015

I bought my Challenger at McPeek in 2011. All service has also been performed there. It's always been a positive experience working sales, service and supporting staff.

Cisco314

30 de jul. de 2015

Bought my first car and was the best experience. Ken was very informative about the vehicle never felt pushed to buying the car by him. Sewart was awesome to work with he made sure I got a good deal I will definitely be recommending friends and family to Mcpeeks

daxwes

30 de jul. de 2015

I got the car of my choice at an affordable payment. What could be better, Ken was so very helpful I can't wait to lease another car from him.

Risco76

27 de jul. de 2015

Experience at McPeeks was very positive, I found a Ram 1500 at a diffrent dealership at a lower price and they were able and willing to match the price.

savagex

7 de may. de 2015

Please do not go to thus dealership the GM there is solely in charge and does not let u talk to the owner to let him know how bad there service is they will not take care of ur vehicle in service be very careful with this dealership they are scandalous, and won't help they will be nice untill u purchase a vehicle I will make sure people do not go to this dealership

denzal49

3 de may. de 2015

Took my Magnum in for Service and my experience was great. George and Allec did a great job. The Starbucks coffee and new TV in the lounge area was very relaxing. The short wait and no up sale was very appreciated. I'll be back again.

FrankE65

11 de abr. de 2015

Last week I was waiting in the parts department to purchase a part for my wife's Dodge Grand Caravan when this guy started to go ballistic, he was yelling and profaning at the employees. I was so disgusted with hearing all the foul language I just left. On my way out I overheard another customer say it was the general manager that was yelling. I could not believe that anyone would talk to people like that let alone employees. I definitely won't be back to this store.

figu1493

29 de ene. de 2015

I want to start off by saying this is the WORST customer experience of ANY company I've ever dealt with! It's not in my nature to do this and I have never written a review like this in my life, but I want to save anyone who would think of buying a car from this place.I was sold a car 2 months ago that had a slow leak from dangerously worn down tires. As this was my first car purchase I did not know all the details I would need to check for as I assumed there would be stringent regulations on an acceptable condition of a car.I went to 3 specialists that all said that there was no way in 2,000 miles I could have put that much wear on the tires (I drove all highway). The alignment was also terribly out of line and looked to be like that for a while. All said I spend $926 on new tires and alignment.I called 3-5 times a day every day for 3 weeks and was consistently forwarded by the 'friendly' office manager who apologized up and down about how terrible the service was (She knew me by name because of how often I called to try to talk to an actual human being to help me).All in all I talked to Dan Haberland who forwarded me to Stuart the General Manager. Stuart called me and in a 2 minute told me that if I had called him before I got my tires changed he could have worked a deal out (which I did and no one would call me back for a week so I had to change my tires because I ran the risk of hydroplaning in the rain). He then did not let me tell my side of the story which I had photo evidence of the wear, written documentation, AND they talked to the person that worked on my car that told them over and over that there was no way I could have put that wear on a tire so their initial work was not done with tire regulations which is ILLEGAL!This establishment is shady to say the least and I would say borderline operates on illegal activity. I would advise EVERYONE to STAY AWAY form this establishment for their time and safety's sake at the very least!

Jennzat54

20 de oct. de 2014

Went in pre-approved with a car loan....talked us into going thru their financing.....we finally agreed. Took possession of the new car on October 5th...ten days later they had NOT paid off our trade in and hadn't even processed our paperwork .......couldn't even find it when we called them to see what was going on. Finally went to our bank got the check and walked in to pay them to be done with them. Will NEVER GO BACK!!!

Barbara Wagner

23 de ago. de 2014

I had a great experience today. Everyone was very helpful and made the car buying experience great. Thank you very much.

Bones

22 de ago. de 2014

Marcus, Ronnie, and Antuan couldn't have made this experience any smoother. As a new car buyer I was taken advantage of and sold a bad car. These three employees made trading it in for a brand new car that worked with my budget a breeze. I left the dealership happy and would recommend it to anyone looking to buy a car! Especially if you are new like me.

cicero smith

20 de jul. de 2014

the initial helper was very easy going and a pleasure to deal with

jose salcedo

19 de jul. de 2014

I was working with Doug Hansen he was very help full and honest I really liked his patience we changed phone numbers he called me to tell me the price went down on the truck so I came back and bought the truck then Ronnie helped us close the deal great service from both I tell all thanks Jose salcedo

Chynna B

9 de jul. de 2014

Came in just wanting to look and not commit but Jesse and Ron sold me on a sedan. I absolutely did not want a sedan but after learning more about the Toyota Camry and test diving It, I knew I was wrong entirely about sedans. They also tried and succeeded in reaching my budget. Overall great experience

Ryan

21 de jun. de 2014

Both Marcus and Marin were extremely patient and accommodating. Each rep did whatever they could to meet at a fair payment and ensure fantastic customer service. I'd recommend this dealer to any family member or friend!

C Smith

18 de jun. de 2014

Good experience with Marcus and Ronnie helping me find the right vehicle

Thomas thurston

15 de jun. de 2014

Marcus was a great salesman, easy going and no pressure. I would recommend Marcus.

Edward

1 de jun. de 2014

Great customer service Marcus did an awesome job he helped me out alot

Mariella basave

25 de may. de 2014

First time stepping on to the dealer and I have to say was better and completely different than expected. Most will just rush to get the sale But this was not the case As soon as we pulled in we were acknowledged by Jesse James Very friendly and non pushy We knew what we were looking for and he was really helpful in getting us and showing us what we needed Test drive was great was able to answer all questions we had and all process was great! I'm glad we came here to buy my first car Thank you to everyone here who was of great help you guys rock!! :))

Rt00

25 de may. de 2014

Every thing was fine except for this review programs which is unfriendly. Doug was great.

Lorenzo pena

25 de may. de 2014

Marcus help me really good along with finance manager it recommend this dealer. Great service love it,..

Jamie

24 de may. de 2014

Jesse James was wonderful to work with. He was patient, friendly and thorough. I would certainly recommend him to friends & family. Thanks Jesse!

Jenn

22 de may. de 2014

Brad and the whole team was great and made buying a new vehicle fun and enjoyable. Highly recommend McPeeks Dodge to ANYONE!

Ram owners

21 de may. de 2014

We had an amazing car buying experience at McPeek Dodge in Anaheim. We called ahead to see if a truck we had seen on the internet was still available and Gary Bradley informed us that is was. We drove down to the dealership. The truck had already been pulled from the lot and was ready for us to test drive. Immediately fell in love with the ram 2500 big horn. When we got back to the dealership Ronnie Bostok the sales manager greeted us and was very accommodating. Together worked some numbers and came up an amazing deal. Needless to say we went home with our new truck in less than 2 hours. Overall great dealership and customer service and would come back again.

Deal seeker

18 de may. de 2014

Jesse James and Marcus Sanjuan were great at getting us a deal. We had specific number we needed to meet and they made it happen. They were very knowledgeable and friendly, not at all pushy. I recommend you buy from this dealer and these gentlemen specifically.

Jose

13 de may. de 2014

Jesse James Marcus Sanjuan where great help and fast and easy contract deal. awsome attitude will definetly recommend a friend . It was a great hel finding the right car for me . And they where also really patient

Cheri Armenta

11 de may. de 2014

This is our 4th car purchased from mcPeeks. Customer service is amazing. Everyone was super nice and very professional.

NewDurangoOwner

10 de may. de 2014

Great sales team helped me get the car I was looking for. They didn't pressure me into getting upgrades that I didn't need/want. Will definitely return to this dealer for any repairs or new car purchases!

Kees

7 de may. de 2014

Great buying experience. Jesse and Marcus are the guys to go to. I will be recommending mcpeek dodge

Sean

3 de may. de 2014

From the time I walked in, to the time I walked out, it has been a wonderful experience. Tyler and Brad were nice and helpful. I have been to many other dealerships and this was by far the most pleasant experience I could ever hope for. I would recommend anyone in the market who was to buy a dodge to come to Mc Peeks Dodge of Anaheim and talk with these wonderful people.

Happy new car owner

2 de may. de 2014

Every question I had was answered and i am completely satisfied. Very friendly and makes sure you get what you want!

Dapper Dan Man

2 de may. de 2014

Every question I had was answered and i am completely satisfied.

Fausto Prillwitz

28 de abr. de 2014

The customer service is the best in the area! I will recommend to all my family and friends. From all the employees Luis,BJ and Ronney. Great experience. Thank you for all your help!

James and Laura Esquivel

28 de abr. de 2014

I was super impressed with the quality of service provided to me here at Mc Peeks Dodge of Anaheim ca. I had doubts and concerns prior to coming in due to past experiences. Boy was I wrong, i left here with a whole new outlook on dealing with dealerships. The associates were the nicest and made me feel welcome. I couldn't be happier with the quality of service. and the deal I got was exactly what I had in mind when I thought about purchasing a vehicle. Thank You Mc Peek's, for all great service and help.

Alexis Cardoso JR

27 de abr. de 2014

I was very satisfied with the whole process of getting the car. Mr. Brad and Mr. Jo were amazing. They made it a very great experience and I'm sure they will continue to do a great job.

John S.

24 de abr. de 2014

Overall awesome service. They are very knowledgeable. They listen to your issues and find a solution.

Doc

21 de abr. de 2014

Good place good deal but took a long time to get the vehicle of choice

Piya Chaiya

21 de abr. de 2014

The buying process was smooth. Great selections of Dodge vehicles. We came back because Joe was efficient and friendly. Great customer service. We love our new challenger. We would definitely refer...

Mary Rendon

21 de abr. de 2014

I love my 2014 BlackTop Journey!!! Ronnie the Sales Manager and Luis made this transaction very easy !!!! Super happy, they gave me a great deal.

C Matlack

21 de abr. de 2014

Brad was awesome, very knowledgable and made my purchase quick and easy!

C Matlack

19 de abr. de 2014

Brad was awesome, very knowledgable and made my purchase quick and easy!

Ivan s

13 de abr. de 2014

The best help one can get to get you driving home with what you want.....

Zacario Canche

11 de abr. de 2014

Enjoying my car great on gas,Luis Solares was great!

TheSixesof33

9 de abr. de 2014

I have owned at least four Dodge vehicles in the past 40 years and during that time dealt with many salespeople who tried to push off on me cars that were too expensive or not exactly what I was wanting. I usually know exactly which vehicle I want when I walk on the floor, so I'm not a difficult customer. I dealt with Don Lockridge at McPeek Dodge to purchase my new 2014 Dodge Charger RT and it was the best experience I've had when purchasing a car. I told him what I wanted (although I was debating colors) and he showed me three that fit my request. One of them was MY car. I drove on a short test drive, went back to the dealership and a few hours later, drove away in my new car. It could not have been easier.Don was knowledgable about the cars and trucks that were available (another friend went with me and was asking other questions). He didn't try to sell me on things I didn't need/want. It was the best experience I have ever had at a dealership and I would definately go back again if I needed another car.

yvette321

26 de feb. de 2014

I do not recommend this dealership. Old school dealership approach to their customers: they treat their customers as if they are without intelligence, not valued, and each customer is a liar. Treated me as if they were doing me a favor in letting me buy a car from them, when I had preapprovals from Chrysler Financial, and Honda. I had a bad experience at this dealership. I was preapproved through Chrysler Financial before walking into the dealership. The internet sales department reached out to me for the purchase. Once in the dealership, the internet sales person lead me through the lot. During the interaction, several times, my questions were ignored or intentionally the conversation diverted. I mentioned that I wanted to use the Trade in Deal that was going on and that was treated like it was not important. When I gave my copy of the approval to the dealer, he stated that it was nice and proceeded to ignore the approval and started the interrogation process they call filling out the application. Instead of giving me the application to complete, Dennis wrote out the application himself asking me the questions, as he was looking at me with each question as if I was lying about my response. When we were taking about rate, he ignored me again and never explained the process to me and continued to treat me as if I was not valuable customer for them. By this time, I was not willing to buy anything. He came back with the offer, but I decline, not wanting to do any business any longer. I will never go back to this dealership again. In fact, I will not buy a Dodge now.

Willow10

18 de ene. de 2014

Your Customer Service is the best I have ever experienced. I am a single/widowed woman and buying/servicing a car is usually a hard, bad and negative experience.From your employees that answer your phones all the way to Maria at the drive up and Roy who explained and help me made it a very pleasant and comfortable experience I truly and respect that you do not try and have be purchase services I do not need as I am on a limited income.I love being able to have coffee while waiting I even bought a new steering wheel cover :)Thank you

Blqbutterfly

12 de nov. de 2013

We were car shopping for my younger sister who is just 21 years old and found this cute little Chevy Sonic that was on special here at McPeek Dodge, we have read previous ratings and found the name of Dennis Lentz called him and scheduled an appointment for the next morning. Dennis is a very passionate sales person he explained everything in detail to my sister so that she would understand her first car buying experience because of our CU financing already obtained and Dennis' quick work to make sure we got the price advertised made this experience for my sister fantastic. I highly recommend this dealer (which is sort of a more mom and pop operation) so you get that feeling that they are a family and they treat you the same. Even more so if you are looking for any type of vehicle and need a good honest reliable salesperson Dennis Lentz is the person to contact, he will assure that you have a pleasant buying experience. My sister was very happy when we drove off two hours later (yes we were only there for a total of two hours) it was a very good experience for her. Plus she loves the car and it fit her just right. Thanks again McPeek Dodge and Dennis Lentz you made what is usually a very traumatic experience enlightful and enjoyable.

istanley

22 de oct. de 2013

When I came to McPeek Dodge, I was very pissed off about what had happened to my daughter and I after leaving another dealership service department 30 minutes earlier when the vehicle stopped on the freeway in traffic. I would like to thank George Medina for his professionalism and great attitude. He was very helpful when it came to dealing with the repairs on my vehicle. He kept me informed of what was going on and how much time he would need to complete the repairs on my vehicle. His professionalism cannot go unnoticed and I believe that he is a great asset to the service department there at McPeek Dodge. Sorry it has taken me this long to send my remarks, but he should be recognized for his excellent customer service. Thank you George, and I would recommend anyone to you for their service needs. Inez Stanley

sykik75

9 de oct. de 2013

Another Absolutely fanstatsic experience, completely blown away by the service and effort made to get me the best deal possible. This was my second purchase at McPeek and I want to thank all those at McPeek Dodge for making this buying experience a piece of cake, I will definitely continue to be a repeat customer and recommend McPeek Dodge to anyone I know that is looking to buy a new or used car.

ledman

19 de sep. de 2013

Dennis was great! No pressure sales, I got the EXACT car I wanted at a great price and no pressure to buy something I did not want. I am a very happy customer with my new 2013 Dodge Charger SE, It's so awesome, thank you Dennis and Mike! I recommend going to McPeeks Dodge of Anaheim if you are in the market for a new/used Dodge, they will take care of you and treat you with respect.Thanks again!Mike B

dennixo

16 de sep. de 2013

I had a really great experience at this location. The staff was really knowledgeable and friendly. I intend to share my awesome experience with friends and family.

pantons89

27 de ago. de 2013

George Villanueva was outstanding in all facets from beginning to end. He is a stand up guy and does everything correctly on in the service department.I wouldn't hesitate at all to do business with him again, and for regular maintenance, I'll be back!Thanks, George!!Mike (2004 Dodge Quad Cab, 1500) Service date 8-2-13

jimphughes

21 de ago. de 2013

Negotiated a deal with Neal/Dennis, a good buy, good service, will return. Got the car home and several days later noticed a dent that someone had tried to fix. Called Neal and Dennis, took the car in and they repaired with no questions or arguement. the way it should be.

tingtong

20 de ago. de 2013

I called Neil N to verify they had the car in question. 1-Car waiting, ready to be test driven when I arrived. No bait and switch like their competitor in Costa Mesa 2-Not a lot of BS about copy of DL, insurance papers, etc. 3-Standard up-sell for extended warranty, but perfectly palatable. In/out (50% cash, 50% finance), about 90 minutes. That's the way it should be. Recently bought some parts also. They offered a discount even though I did not ask. I'll go back to McPeek to buy again, and recommend them to anyone who will listen.

kristenwaters

7 de ago. de 2013

If anyone were to ask me Why do you take your car to McPeek for service, instead of an independent mechanic? my first response would be George Medina! Although I receive great service from the Service Department, George is the reason I continue to patron McPeek! He is knowledgeable and has the GREATEST customer service! He makes me feel like Im his only customereven though he has a line of people wanting to see him! (They must feel the same as me!) Thank you George for everything! You are the BEST at what you do!!!!

LLRock

7 de jul. de 2013

Mike Frost and Dennis Lentz were great and very professional! They got us the best deal possible and were quite enjoyable throughout the whole transaction! I would definitely recommend this dealership, and these guys, to friends and family! Thanks guys! -"The Rock"

Thang

11 de mar. de 2013

Dealing with Neil Novick was a pleasure. He did not try to hard sell us. We test drove the car and we like it but were not ready to buy it yesterday. Neil understood and did not use antics to keep us at the dealership longer than we wanted to be there. We told him that we will be back today to buy the car and he was fine with it. The communication was great. I asked him to address one issue with the car and it was done by the time we came back. The whole process took less than 90 minutes (60 minutes on Sunday and 30 minutes on Monday). Neil made it quite easy. What an experience.We also had the pleasure dealing with Mike(finance manager). He did not try to sell us extras that he new we did not need. We spent 20 of our 30 minutes in finance. We purchased gap insurance which we have done in the pass.This is a great place to go if you need a car. Great people. I seldom leave responses but they were too good not leave a recommendation.

wolverine8013

22 de ene. de 2013

This was the best experiance I have ever had buying a car. The staff were friendly and informative. Luis made sure I knew everything I needed to know about the car before I drove off the lot. Mike is one of the funniest people I have ever met. Made the paper work a lot of fun. He has a great sense of humor and a pleasure to deal with. I will be sure to recommend this dealership to everyone I know.

Dandylyons

5 de dic. de 2012

We would buy from this dealership over and over again! No hassles what so ever. Everyone was very friendly, honest, thorough, NOT pushy, and quick. We did not spend hours going over paperwork. We are very pleased with our purchase because of the way we were treated by the employees but also the price was just right! No buyers remorse here! Thanks Luis!

Dannyh

20 de nov. de 2012

I bought a Dodge from McPeeks in Anaheim, CA late 2008. And since then, Ive returned many times for various maintenance jobs from oil change to air filter and tire rotation Every time I visited, from the day I bought my car to each time I came in for service, my experiences were fantastic. Let me tell you, McPeeks has a team that truly values customer service. From the men and women in the service department, to the people behind the counter, the sales team, finance and management, all of them are friendly, helpful and treat you like a valued customer. Look, I have been to many other dealers in Orange County and no one can compare to McPeeks in term of customer service, and I dont say that lightly. If youre in the market for a Dodge, give McPeeks a try check them out and see if your experience is the same a mine. I highly recommend them.

stevecurry0317

27 de oct. de 2012

McPeek's Dodge turned out to be an outstanding car buying experience. The sales specialist, Luis, did an outstanding job of making sure I was well informed of the available products. He introduced me to the right vehicle for my needs. He was courteous, professional, and knowledgeable. The process to purchase the vehicle was smooth and efficient. I got an excellent value for my trade in vehicle, and the price was more than competitive with other dealerships. I chose a Dodge Ram 1500 over the Ford F150 and Chevy Silverado 1500 for the excellent price and quality of the vehicle. I absolutely would recommend buyers to ask for Luis when they go to McPeek for a new vehicle.

SoCal Jimmy

11 de oct. de 2012

I just had the best buying experience of my life (and I have bought a lot of cars). I inquired about a 2012 Dodge Challenger online about 2 months ago, and received a response quickly from Luis Garcia. When I told him I was not ready, he responded "no problem let me know if you change your mind". So I have been watching thier website and the 2012 Challengers dwindle down to the last 2. They had such a great offer on this amazing 2012 Challenger RT Classic that I knew I had to have it. I am very busy at work, so I asked Luis Garcia if he could run the numbers for me while I was at work so I wouldn't have to spend to a lot of time at the dealer. They got back to me quickly, and we had a deal.I arrived to the dealership the next morning, and they met me with a hello & had my paperwork ready to go. 20 minutes later I was leaving the dealership with my new vehicle.Thank you to everybody involved at McPeeks Dodge Anaheim for making this a great car buying experience.p.s. Mike Frost (Finance Man) will have you laughing the whole time in his office.

btrxscribe

3 de sep. de 2012

I hadn't bought a new car in years so I was very nervous about the car buying experience. Luis who sold me the car didn't pressure me into the sale. His calm manner was very soothing and reassuring. He spent a lot of time to show me how the car worked and I didn't leave with a lot of questions. Mike, the finance manager, made car financing stress free. He asked questions about how long I planned to own the car and would only sell me a warranty that I needed. His sense of humor had me laughing the whole time!! I would recommend this dealership to anybody looking for honest, knowledgeable, caring people.

SCallender

9 de ago. de 2012

Showed up one night just to have a look at the 2013 Dodge Dart's. Luis came over to help us out. Pulled the car out, went over all the features and benefits of the car. He knows his cars. Very knowledgeable, patient and honest. Myself and my parents really enjoyed talking to Luis and learning about the car.Customer Service was top notch. All our questions and concerns were addressed.Both Luis and Mike are extremely friendly and helpful.Overall, it was actually a fun and painless experience buying a 2013 Dodge Dart.

Not interested

31 de jul. de 2012

We would like to thank Marin The Newby Reyes, Dennis The Pro Lentz, Mike The Voice Frost and all the people in the background that we didnt get to meet but helped us through the process of buying our new Ram 1500 last night. Our experience with you all was both professional and enjoyable. We look forward to many years of happy motoring in our new truck as this is the fourth vehicle we have purchased with McPeeks Dodge.

Marlaport

18 de jul. de 2012

Very Friendly employees. We got a great deal and a couple of laughs in the process. I would highly recommend this dealership to any and everyone.

Rosidalia

16 de jul. de 2012

They ae very condencending. Treat you poorly. Laugh when you are complaining about an issue. Don't believe what you are telling them about the car problem you are having. Downright rude and were unprofessional. Poor treatment of women customers. Not willing to be courteous or work with you to accomplish the end result...a working car. Will never visit this dealership again, will never recommend anyone to the service department or to the sales department.

ymarkey

16 de jul. de 2012

After haveing several issues with my car, I asked for the Manager. Mr. Busalacchi's was basically that he did not care and did not see why I was upset. His reaction, the car is fixed isn't it. I will not return nor will I go back to the service area.

matthewapostol

30 de jun. de 2012

Didn't get the greatest deal out there but I feel that I got a very fair deal for being a first time car buyer with decent/fair credit.

pattinative

19 de jun. de 2012

Luis was ready to help us Mike and Luis worked really hard on keeping us informed and were very good about moving the sale along.

dodgefan74

19 de jun. de 2012

We went to a couple dealerships before buying our car from McPeek's Dodge of Anaheim. The other dealers where friendly up front. When we came down to serious numbers the other guys started playing games and the numbers where all over the board. We simply left them to their number games and walked away.McPeek's has moved, so we honestly didn't realize how close they where to us. I'm glad I did one more internet search and found them. I was pleased to walk into a comfortable atmosphere. I told them exactly what i wanted and they listened. In a short time we found the right model and price options. Now we got down to serious numbers. This is where the team at McPeek's really shined. They where friendly and yet professional in providing all the financing options,rebates act. We where able to make the decision of how we wanted to spend our money on a new car purchase.Form there it was a comfortable transition to the finance department and we where in and out in 20 min. Overall all of our concerns wants and needs where met at McPeek's. We will recommend any of our friends to buy from McPeek's if in the market for a great dodge!Thank you to the team at McPeek's Dodge of AnaheimSincerely,Satisfied Customer

masato

16 de jun. de 2012

I would totally recommend this dealership (and especially Neil Novac) to anyone who is looking for a Dodge. I just happened to live very close from this dealership an that was why I went there initially. But I would say it worths driving miles to come to this dealership even if you live a bit far. I purchased a brand-new Dodge Ram 1500 today and the whole experience at this dealership was amazing. I met Neil about few days ago when I first visited the dealership. He explained about the vehicle clearly and very professionally. Unlike other car sales people I have met so far, he does not push me to "take the car home today." He let me test-drove the car, asked me to do some research and get to know about the car. So I did. Their pricing was very competitive and I really liked the car. I had a lot of bad experience previously at different dealerships but Neil was quite different from the sales people I knew at dealership. Neil worked on some good deal and I was very happy to take the car home! No hidden charge, payment was very clear, great deals, and an awesome sales person. What more do we need?

gregcarnal

8 de may. de 2012

This was the worst experience I have ever had. 4 years ago I purchased a 2008 dodge charger rt and it was and still is a good car, but the lifetime warranty I purchased is full of it. It clearly states in the warranty that everything is covered, but obvioulsy not. My whole seat broke on the drivers side. This service guy came to me and asked if I have the bolt to the seat, that way he could charge me $80 and it would only take him 10 minutes to put the bolt on, wow is the only word. But wait it get better, they went to get my car for me after i paid a $100 for them to tell me my thermostat was bad, it wouldn't start and they told me and it needed to be jump started. The service guy told me to come back in a couple hours so they can charge my battery, wow. Then last but not least, they left bird poop all over the car and personally didn't care. These a people are the true definition of ghetto and will never come back ever. So discusted, don't even care if the owner calls me to fix, bad taste in my mouth

dgd

4 de may. de 2012

I would highly recommend this dealership to anyone looking to buy a car. Not only did I find the best price after months of research and searching but they had exactly what I was looking for and gave me the price exactly as I saw it quoted on the website no hidden rebates or discounts that didnt apply to me. The dealer Neal Novac went out of his way to ensure I was happy and getting what I wanted he also found me rebates I was unaware of. After dealing with several other dealers the entire process was becoming very uncomfortable and more a chore then anything but the second I walked onto this lot I was comfortable and the process became about me and what I wanted rather then how much they can get out of me.

sevenk

30 de mar. de 2012

I recommend McPeeks Dodge for anyone l looking to buy a Dodge or a car. I went to them 1 1/2 yrs ago because I was interested in the new redesigned Charger. I asked some questions to the sales person Neil and he was great. I went back about a week to test drive because I was ready to buy. I spoke with their sales manager and he gave a quote and gave a really nice price for my car as a trade in. I did the responsible thing and did some shopping around. I have done work as a internet research tech and I spoke with almost ALL Orange County Dodge dealers. I have had an average of about 10k for my trade and one even offered me $8500 what a joke. NO ONE CAME CLOSE to what McPeeks quoted me for my and the new Charger. What was on the quote from 5 days ago is what i got the car for no questions asked!!!

cokecan55d

21 de mar. de 2012

I read on the McPeek website that car buying should be fun and not be painful. I was skeptical at first since my family and I are pretty savvy when it comes to vehicles and the purchase process. I want to make this very clear: McPeek goes above and beyond to live up to what they advertise! From the moment we began to work with Luis in sales, we were impressed with his professionalism and product knowledge. Luis doesnt just repeat the sales brochure; he truly knows the products and will be able to answer your questions. The sales manager Miguel went way beyond what I expect when it comes time to make the deal; he worked very hard to get the best deal for us and all the while was gracious and professional. Over in finance, Mike made it all come together and helped us get the best value for our money. Mike is one of the most organized finance people I have ever worked with. I am more than satisfied with the staff at McPeek, and I applaud them all for being courteous and truly professional. Even when the dealership was long past closed, the entire staff made us feel welcome. My family and I were treated the way I would want to be treated, the presentation and new vehicle delivery were top notch, and I could not be happier with how everything turned out. I highly recommend this establishment. Thank you McPeek Dodge/Ram!

DodgeRam3500

7 de mar. de 2012

I phoned McPeeks's Service Department, spoke with Max and was quoted a price to change fluids in the engine, transmission and differential. My wife took the vehicle in with a list of items I wanted checked. She met with Chris. He talked her into having the coolant flushed and several other things not on the list. When I picked up the vehicle the invoice was more than $1,600. The price for the engine, transmission and differential fluids was more than originally quoted by Max. This is the 2nd time this has happened to me at this dealership. It will not happen again because I will never go back there. I would not recommend McPeek's Dodge of Anaheim to anyone needing service.

bptaylor0108

22 de feb. de 2012

We came to the dealership with that sick feeling in our stomachs -- the dreaded experience of shopping for a new car and haggling over price. We left with a smile on our face! Everyone we came into contact was friendly and helpful. No hard sell, which we hate. They "worked their magic" with the numbers and we were very pleased with the results. Drove home our new car last night and love it! I would definitely recommend this dealership to others and would return myself!

J.L.Brubeck

20 de feb. de 2012

I bought a new Dodge Grand Caravan to be handicapped equipped. Dennis brought new vehicles to me to inspect so that I did not have to suffer the pain of walking around the dealership. The entire purchase procedure was quicker and more pleasant than I have experienced in the past. Finally, Dennis had my handicap license plates, from my trade in, transferred to my new vehicle, at the time of purchase. This has never been done for me on previous new car purchases.

ceylon13

16 de feb. de 2012

Service Rep had exact vehicle that I was looking for. Worked with me on the price and rove home with a new car after a few hours. Great experience.

adam0731

13 de feb. de 2012

I spent a lot of hours of a lot of days trying to find the vehicle we wanted. We found a couple but was not able to get the service we needed from other dealer ships. When I called McPeeks Dodge and spoke to Jim and was amazed at our professional and friendly they were. I never once felt like I was talking to a salesman. Jim worked with the sales manager, Miguel Cornejo, to get us an amazing deal in the vehicle we wanted. I was told how great Miguel was by his employees. He was able to get us into the vehicle we wanted at an amazing deal. They spent a lot of time and close work with the banks to get our payment right where we said we needed it. I told him what i could afford and he never once came back and gave a higher price. He kept working at the numbers and droped the price where we needed it to be to get the monthly paymets where we could afford them. This is the best service I have ever received not just at a dealership, but at any place of business. I would recommend everyone to go to this dealership to by your new or used vehicle. THEY WERE ABSOLUTELY AMAZING!!!!!!

mcversa

31 de ene. de 2012

We've visited a few dealers and the sellers here were more informative about the features/specs of our dodge caravan. We found out features and information that 3 other dealers did not tell us. Everyone here is friendly, not pushy and they just want to make you happy. Well, if they make a sale they're happy also, so happy for all parties.

kiwihc

16 de dic. de 2011

I bought a used Nissan Versa from them. Price was ok, then they talked me into a "Bumper to Bumper " warranty. I have a problem with the car which my local Chrysler Dealer cannot fix. I have to go to a Nissan Dealer. When I called the 1-800 Service Contract Center I spoke to a "Alfredo" who said McPeek had mislead me and the repair is not covered. He advise me to cancel the contract.Have left messages for Neal and emails which have been ignored.

sbreslin

29 de nov. de 2011

I had an amazing experience at McPeek's Dodge in Anaheim. I was first greeted by Mike Busalachi, McPeek's Sales Manager. Mike was so patient with me. He listened to my needs and answered my questions. He was incredibly knowledgable and hard working. I appreciate all of his time, dedication, and focus. Mike took the extra effort to explain cost, pricing, and then offered me the best price possible. In addition to Mike, the entire staff at McPeek's Dodge was friendly and interested in helping me find exactly what I was looking for. The lot had plenty of inventory to choose from. The showroom was pristine, I was quite impressed wtih the #4 Mopar Charger that was on display. Clearly, if you are looking for a Dodge there is only one place to shop, McPeek's in Anaheim.

stevejpage

10 de oct. de 2011

After dealing with used car dealers that gave used car salesmen a bad name, I called McPeeks after finding the car that I wanted on Cars.com. I spoke with Miguel, who put me in touch with Jose, who talked me through the car I was looking at, and after deciding that it was worth a look in person, we took the drive from the North end of LA to Anaheim to meet with Jose and see the vehicle. Jose allowed us to look through the car with a fine-toothed comb, comparing everything that we saw to the representation that they had put on the internet, and the car was represented perfectly. Jose offered to let us take the car for a drive to see how well it ran on the road, and took extra care to keep the whole copy-of-the-drivers-license paperwork and checking out transparent to us.After a brief drive, we came back to the lot and asked to be left alone to discuss the car further in private, and Jose kept a discrete distance, far enough to not be obtrusive, and close enough to be there for when I had a question. Although we decided to not purchase the car that day, Jose kept a good demeanor, and was very happy when we told him we would call him back by a certain time.The next morning, after sleeping on it (the idea, not the car), we called in and spoke to Mike & Neil, and made arrangements to have one more detailed look at the car. After a couple of hours for breakfast and the drive, we pulled in to the lot, and Neil, who recognized us when we pulled in from the day before, was standing aside waiting for us, and greeted us warmly, telling us he had the car pulled into the back, washed, fueled, and ready for us to take another look at. This was certainly the most impressive part of the sale, as we were all ready to make the deal and Neil did everything possible to close the sale.After a very painless negotiation (for me, that is), Neil and Mike gave in to my demands and within an hour we had all the paperwork done and we were on our way.Although I am not a Mopar kind of guy, I was extremely impressed with the knowledge of the staff on the Dodge & Ram products, and while the paperwork was being processed we talked about the Charger, Challenger and Ram pickup and I learned a lot about the Dodge line of vehicles.The entire staff realized that shopping with a seven year old child can be trying, and did everything they could to keep him distracted, from a balloon (not your average balloon, but one of those oversized helium ones that they tie outside to attract customers) to showing him around the cars. That kind of customer service goes beyond anything that can be taught in a sales seminar.If anyone finds a used car for sale at McPeeks through Cars.com or any of the online resources, or if anyone is looking for a Dodge or Ram car, part or accessory, take the extra time to go to McPeek's and see one of these guys. You will find that it is worth the trip.

redcurrent

28 de sep. de 2011

From first hand experience, I highly recommend McPeek's as one of the honest and fair dealerships out there to buy a car from. The previous night I made a deal at a Dodge dealership about an hour away, only to discover major flaws with the car after it was washed and brought out into the bright light, just before driving it off the lot. I refused to take it, and voided the contract. I went straight to McPeek's the very next morning with my previous contract in hand (which was a great deal on paper), and they were able to offer me a very competitive price. They had the car completely inspected and detailed for me, to insure I did not have a similar experience as the other dealership, and in no time, I was driving away in my brand new Challenger RT. I really felt they were trying to get me the car at a fair price, rather than selling me a vehicle with flaws, or trying to gauge me on the price.I will definitely return to them if I decide to get a new Dodge.

vharrington

27 de sep. de 2011

My name is Victoria and I recently purchased a 2011 Dodge Ram from McPeeks this weekend and I was actually shocked by their level of service and the effort they put into the transaction. (They actually drove to the REDLANDS to get the specific truck I was looking for!!!) They quoted me 10k for my trade in (when Cerritos Dodge--those swindlers--quoted me $7,400.) I walked in expecting a hassle and was completely amazed that not only did they have the truck ready that day, they also honored their trade in value they had given me over the phone, and they stayed until 9:45 pm to detail it just to make sure I had the full "new car experience." I would HIGHLY recommend them to all my friends and I will NEVER do business with Cerritos Dodge (especially with Abdul--who completely talked down to me because I was a women. I have a feeling it's because he was middle eastern and had no respect for me.) McPeek's went over and above to treat me with respect, honored everything they said over the phone and I am completely satisfied. They even called me the next day to see if I needed anything and to check to see if I had any questions. Thanks Luis and Miguel!!Victoria

gcarrillo13

1 de sep. de 2011

I bought my 2010 Challenger in Oct 2010. Mike was my salesperson he was one of the nicest salesmen I've ever met!!! I normally dread salespersons because all they care about is SELL SELL SELL!!!....but Mike was just there to help and answer our questions...no pressure no sleazebag sales moves..Buying my car was easy and hassle free...We got to the other Mike in financing and this guy should be doing movies or voice-overs...hes hilarious...awesome guy made us laugh while we signed paperwork....My car came with 1 year free oil changes service contract and it is now September and I've been taking my car regularly to get its oil changes. George in service is one of the hardest working service workers I've met. He'll do ANYTHING to get your car done on time and tend to you and your cars needs. Very friendly and a pleasure to chat with. Every time I pull up to the service window hes always handling 3-4 different work orders like a worker bee. Not to say the other service men are not working I just been dealing with George more. I got a deal for oil change; $60 bucks for 4 oil changes thats $15/ oil change!!! Not even Jiffy Lube or Wal-Mart or Pep Boys gives such a deal....If your looking to get a Dodge...this is the place to get it...

Pastor RT

26 de jul. de 2011

Kevin is a very professional fleet manager. Great help when I bought my car.I have purchased fleet vehicles for my firm in the past and worked with many fleet managers - Kevin is among the best I have met.

jmoney454

3 de sep. de 2008

The short version of this story is that I took my car in for a problem I was having with the air conditioner, and when they called me with a rediculous estimate, I told them not to fix it and I would come by to pick the car up. After taking the car home, I discovered that the technician had deliberately damaged my vehicle. The complete story is below, if anyone is interested.My air conditioning was not working, and so I took it in to McPeek's Dodge and they replaced the switch on the dash. They charged me $250 to replace a switch, but I agreed to pay it so I can't really complain about the price. When we picked it up, the air conditioner worked but the fan would no longer blow when set to low. We brought the car back expecting them to take care of it, and instead was told it was going to cost another $150 to replace the blower resistor. I told them not to fix it, that for that price I would fix it myself, and went down to pick up the car.I immediately went home to remove the blower resistor, but I could not get the connector off. After an hour of struggling with it, I finally managed to force it off and then found that they had glued it in! As a result, both the resistor and the connector on the wiring harness are ruined. The glue had not yet fully hardened, if I hadn't gone straight home to work on it I may never have gotten it off.I returned to the dealership and spoke with the owner, hoping that he would take care of the problem. I was not looking for compensation, I was only hoping that he would address the issue so it would not happen again to anyone else. I showed him the damage to the car, and he brought the service manager over to look at it. The service manager immediately denied gluing it, and then they called the technician that had worked on the car. He also denied gluing it, and that was good enough for the owner. "They said they didn't do it," was the only response I got from him.This dealership has a very friendly staff up front. I rated the friendliness at 3. They had a 5 when I dropped the car off, and a 1 when I came back, so I averaged it. They are all smiles and handshakes when they're trying to take your money, but behind the scenes they will do whatever they can to take advantage of you. And if you ever have any trouble, you will definately see their true colors. I would recommend avoiding McPeek's Dodge at all costs!

jjwb555

28 de may. de 2008

Took work truck in for tranny service and a\c service. They ended up replacing the tranny with a rebuilt one and replaced the a\c compressor and condensor. Got truck back about one week later. When I got on the freeway the truck shook like crazy. I took the truck back and they had to replace the overdrive module. When i got the truck back again the a/c went out again. So I took the truck back in. This time they replaced the evaporator unit. So here it is almost two weeks later and the a\c died again.I almost forgot to mention when I picked the truck up the first time the stereo did not work properly even though it worked fine when I took it in. They want me to bring it back to look at but considering I have already paid over $7200.00 to these thieves I think I will go elsewhere. BTW this is a 3 year old dodge 2500 with a cummins turbo diesel piece of junk!!!

dodge4219

26 de mar. de 2008

This dealership is the most crooked bunch of rip-offs i have had to deal with. Long story short they charged me about 5K more for a truck than most dealers. Stick with Cerritos or Foothill. The North Orange County dealers are are sticking together and screwing the locals.

doja

27 de nov. de 2006

The Manager Nelson constantly tried hitting on me. He rubbed my knee and asked if I had a boyfriend. Told me I could drive his personal BMW until my car was ready. Bob mislead me to believe the car would be ready by a particular date. After the date passed he said he did not say that. They told me come finish th paper work and we will put in a loaner. I have full insurace coverage, but then the owner Frank say's he does not want to give me a loaner if I do not have uninsured motorist! I had to have my insurace companty explain uninsured motorist is only for bodily enjury, not the car. Here I am 2 weeks later still with no car that I have paid for. John Bergen was the best person there! He was a people person that went out of his way!