Whitney

8 de nov. de 2016

Got me in and out with a smile on my face! Purchase a used GMC, but Robert makes sure my truck is taken care of by the appropiate people even though I purchased from his ford dealership!

2fords

28 de oct. de 2016

Great correspondence. Always checking to see if I was contacted. Making sure we were moving forward. Justenn did great job.theres a reason I drove 5 hours past a dozen other ford dealers.

jcates12

19 de oct. de 2016

I really enjoyed my experience at McRee Ford. The staff was friendly and knowledgable. My salesman was really in tune with the vehicles features and answered every question I had. It was really a great experience. I highly recommend McRee Ford for your next automobile purchase.

Happyowner

8 de oct. de 2016

Hate new car shopping but loved the experience I had at McRee Ford. My salesman, Marshall Puckett, was willing to really listen to what I wanted. I told Marshall I needed time to think things over without feeling pressured so I asked him to email no more than once a week. Amazingly he respected my request and now I am the new owner of my first Ford in 40+ years.

Phillip123

26 de sep. de 2016

My wife and I had nothing but an amazing experience. We came in just looking for a new truck for me and ended up coming back a month later for a second truck. All of the people that we dealt with were professional and courteous. We recommend McRee to anyone looking for a straight to the point, no b.s. Dealership.

Mrgoalie1

26 de sep. de 2016

Frank in sales helped us pick out our car and with financing. Very friendly and no pressure to purchase. Very easy to deal with very personable.

Barbara831

16 de sep. de 2016

We have bought multiple cars from this dealership. Frank has always been our salesman and no matter how difficult we have been he has always been there for us.

Kjvogel

5 de sep. de 2016

The dealership has a great selection and a great staff. Vernon Baines was helpful, knowledgeable and an overall great salesman! Walked away with my dream truck!

Zoey

22 de ago. de 2016

Great 5 star experience James Tillman is terrific and has s great sense of humor and personality super five star salesman and dealership James is a great family man

sofarlucky2ataol.com

20 de ago. de 2016

Our sales person was Larry Hayes, he was wonderful and he did everything he could to get us the best deal possible he could find us with rebates, trade-in and also even found us another $1,000.00 for a customer loyalty discount because we already owned a Ford vehicle it was an old car but it still counted. We gave him a maximum price we could pay and he did everything possible to come as close to that price as possible and I must say it was very close so if youre looking for a new or pre-owned car go to McRee Ford and ask for Larry Hayes. Just let him know what youre looking for and what you can afford. Larry Hayes will do everything to make it work for you.Rudy and Sandra

Pam62

8 de jul. de 2016

Too bad I didn't visit McCree Ford first. When I made the decision to buy a Ford Explorer I visited several dealerships, I drove into the car lot at McCree and was met by the nicest salesman-Jay Shaiq. He is very knowledgable and helped me find exactly what I was looking for with absolutely no pressure. The whole car buying process was easy and pleasant.

Pgraham1

27 de jun. de 2016

Justin love was very professional and knowledgable about my truck!! He did everything in his power to make sure I had a great experience! I will recommend justin love and mcree ford

Misty

25 de jun. de 2016

I purchased a used Ford Focus for my daughter. I had a great experience with this dealership. Mr. Clark was extremely patient with me and did everything he could to help me find the right vehicle. I would definitely recommend McRee Ford and would not hesitate to go to them again in the future.

Uncorked

21 de jun. de 2016

This is the only place I buy my ford trucks. Great service and great people to deal with. Dealer also has a quick lane for oil change.

Don

20 de jun. de 2016

I have personally done business with James Tillman and referred friends and family to him as well. He listened to what I was looking for and showed me ways they could satisfy what I was after. He didn't try to "sell" me on something to satisfy his agenda. Not what I've gotten other places. I've never had or heard a complaint about service after the sale either. The whole staff seems to be equally knowledgable and committed to excellence and customer satisfaction. I'm getting ready to move to Louisiana but will make the trip to do business with this dealership again.

Ppatterson

20 de jun. de 2016

Great experience with this dealership. Denny took excellent care of us and was a smooth transaction. Would definitely recommend doing business with McRee Ford.

Redpilot

17 de jun. de 2016

I stumbled into Mcree after being leaving a gmc dealership, dissatisfied. Have bought 3 fords since then and couldn't be happier with the vehicles and the service.

Lighthouse

17 de jun. de 2016

There is no one better around our area!! McRee does it right. They make you comfortable, explain everything well and follow up. To McRee it's not just a sale it the beginning, or in some cases, the continuation of a relationship!!

Stacy Birmingham

16 de jun. de 2016

We wouldn't go any where else. you guys are the best.

NCSI

16 de jun. de 2016

Dain has sold me every FORD truck I've owned since 1995! Their customer service is bar none the best I've ever seen! My wife has Mercedes and Audi's and still McRee blows them away!Look forward to many years of satisfaction to come! Lee

Stevekanew

16 de jun. de 2016

A great dealer that offers a wonderful buying experience. First class service that makes buying a car easy and hassle free. Leave the big city and head south for any future car need.

Michael

16 de jun. de 2016

Purchasing a vehicle from McRee Ford could not have been a more pleasant experience. It is a great group of people that take pride in seeing customers feel comfortable throughout the entire purchasing process. The management staff is an incredible family and it shows throughout the entire dealership. They have earned my business both personally as well as professionally.

Mhillman77

16 de jun. de 2016

McRee was very helpful in getting me into a new vehicle. They also followed up well to make sure I was extremely satisfied. I will continue to use them exclusively for my car buying needs.

DoubleJ

16 de jun. de 2016

I never want to leave a dealer and 2 weeks later hear somebody got a "better deal" and for sure don't want to feel taken advantage of. At McRee, they were straight forward, knowledgable of other "deals" and what the bottom line was for all offerings. That's what's important to me, and that's what they made important to them. Also, service down the road is seamless and easy. Not something you think about at first, but good to have years later.

Rick

16 de jun. de 2016

I am very pleased with the service I receive from McCree Ford.Every time I go in for Service or to purchase a vehicle I had always received kind and courteous help.I have purchase my last two vehicles from Collin Mellanson. My wife Bernadine and I just love the RESPECT and PROFESSiONALISM that Collin treats us with. He answer any questions we have. Collin will show us how to work all our features over and over on our . F150 Platinum. We just love that truck I would tell Collin What I am looking for for accessories and he will find out if parts has it or he will order it for me if I want him to.Isaac has been very helpful also. We meet him on the lot when we were just driving in for a quick look one eve. He gave me lots of information even though I told him Collin Was my Salesman.McCree Ford you have Two very fine young salesman in Collin and Issac. We hope they are their for many years. We have purchase sevehicles from McCree and Collin is and always will be our Salesman. He has made our last 3 1/2 years very pleasant. I enjoy just stopping in and say Hello. He always makes time for us and we do not mind waiting for him if he is busy. You have Many other professional Saleman willing to help out but we would rather wait for Collin.Thank McCree Ford

Windknot

16 de jun. de 2016

Great customer experience. They go out of their way to make sure you feel like part of the family! Their new facility is going to be wonderful

Judge

16 de jun. de 2016

Honest, knowledgeable about product, fair prices, treat customer like a person, no hidden games, Colin glad to have my business, service after the sale, a breath of fresh air,

Dane1990

15 de jun. de 2016

I really enjoyed working with Justin love he was very thorough and was very knowledgeable about the product he was selling and I will continue to work with him on future purchases. Very happy with my buying experience

John Wayne

15 de jun. de 2016

I had James Tillman as my sales person. He made me fill relaxed and answered all my questions. I think James for not trying to pressure sale me. I visited Randle Reed Ford. My spouse and myself were pressured the entire time we were there.. Could not get out of that place fast enough!

Ford F350

11 de jun. de 2016

The salesman that assisted us with our purchase went above and beyond to make sure we were satisfied. We purchased a used vehicle and the majority of the paperwork was taken care of via email. I walked in signed a few documents and was on my way. I couldn't have asked for a better car buying experience..... Thank you McRee Ford

Khill

11 de jun. de 2016

The most efficient and pleasurable car buying experience I've ever had. It helps that they are a home town dealer and everyone their is passionate about finding you the right fit at the right price.

Clj620

4 de jun. de 2016

Larry at McRee ford was awesome. Very knowledgable and personable. Would definitely come back to buy from him again and recommend to friends and family in the future

Faceman

31 de may. de 2016

Jay made a car buying experience, that I've always hated, very enjoyable. It was a "best price" option from the beginning and never changed. I didn't have to wait endless hours for him to check with his "mgr". McRee offered me a good deal on a previously owned vehicle at a good price.

Carguy123

30 de may. de 2016

Justin love was a great help in our car purchase at Mcree Ford. He was very informed of the cars he was selling and very friendly and happy to help and ensures we got the best deal we could.

Pissedatmcree

25 de may. de 2016

Made an appointment 3 weeks ago because they said they were so busy that it would be a week if I just dropped it off. Was told at the time of the appointment that they would be able to get me in and out same day if it was in fact the ETC like my code was reading. It's been a day and a half and I was told yesterday that it takes a full day just to clear their dispatch office. Not sure what that even means, really should have listened to others that warned me not to take it to McRee.

Robert Weaver

20 de may. de 2016

Took my 2000 F350 in to have them check a shudder in the shifting, after diagnostics I was quoted 1,800 for a new torque converter or 4,000 for a new transmission which was more than I could spend. Called another dealer and found out they were charging me almost double the price of the converter...final cost to fix was 125$ to reprogram the transmission computer...won't be using them in the future. Sent an email to ask why the price was so hogh....no reply. Oh and got a quote to change the torque converter for 600$

Robert Weaver

17 de may. de 2016

Purchased a new 2016 F350 crew cab diesel, could not get the aftermarket items that I wanted worked into the deal, they seemed to have zero interest in going the extra distance to make the deal. After we agreed on price it was raised 600$ and then we were told that the final price would be 4-5000 more than we had agreed upon (signed purchse order) due to rebates and then a misunderstanding about taxes as we were registering the truck in another state.

Gordon Hamilton

16 de may. de 2016

McCree always does an excellent job. As long as I live in this area they will be my dealership. Love the free loner car

Saundra Wells

12 de may. de 2016

I will always shop at McRee Ford. I have shopped other car dealers in the past and went right back to McRee. They are the best!

Don Francone

8 de may. de 2016

Everything was fantastic as it always is. Thanks for being there for us.

Wanda Zimmer

7 de may. de 2016

The sales associate Jeff, that assisted me in ordering my 2016 Ford Flex, was very knowledgeable about the vehicle. The ordering process including all the paperwork was a smooth process. On delivery of my Flex, Jeff was very patient & provided much needed assistance with explaining all the new electronic technology built into my new ride! McRee Ford has a proven track record for excellent customer service for me & my family. Thank you Jeff!Thank you McRee Ford!Wanda Zimmer

Baker3504

7 de may. de 2016

I needed my car back quick due to a death in the family. Craig expedited the work and made sure it was done properly. I have always had good luck with any maintenance or repairs done in the main service department or the quick lane. They went out of their way to determine if my repair was covered under warranty. Thank you for everything.

Richard Gautney

6 de may. de 2016

My 5th truck to buy from Mcree and the service just keeps getting better over the years. I was treated with way more respect than I probably deserved. Its like dealing with old friends. A lot of the sales staff have been there for years and know me by name. They got me In & out quickly with the Deal I wanted on the truck I wanted. I am one Happy customer for Life!!

Sharon Haechten

7 de abr. de 2016

Clayton explained everything to me exactly the way it was supposed to work. I understood everything from the get go and knew he would answer any questions I had. Leasing a vehicle was so helpful to me. The only thing was - it was not me/customer that did the damage but MY HUSBAND who did the damage. It still pulls to the right because of the right side wheels and rims but Clayton said that was to be expected until it resets itself. I hope it resets fast.

Rhonda Parish

4 de abr. de 2016

This is the 2nd or 3rd time I have taken my car to Quick Lane for "The Works" with full synthetic oil. The 2nd time my tires were not balanced and rotated. This visit my fluids were not topped off. Makes me wonder if I paid for full synthetic oil and didnt get what I paid for.

William Trant

1 de abr. de 2016

everybody was very friendly made buying very easy..

Bryan Hemphill

1 de abr. de 2016

You guys always take care of me. Just keep up the great work.

Israel Garcia

31 de mar. de 2016

I really like how honest the salesman was and not trying to get us for everything. We had a budget and they where willing to work with us. I know the goal of being a salesman is to make as much as you can on a sale but I truly believe that honesty is the best.

Michael Melanson

23 de mar. de 2016

Sales person Colin, did a great job at helping me find a truck for the price that fit with my budget

Christine

22 de mar. de 2016

I literally just told the salesman what I wanted and after meeting with the finance guy to tell him how much I wanted to pay, they sent me on my way and made it happen. They kept in touch to let me know how it was going and made sure I was a happy customer!

Joseph Robeaux

21 de mar. de 2016

it is always great to be part of the ford team and have ford quality

Richard B.

21 de mar. de 2016

Loaner program and staff were excellent , service rep was efficient and helpful, got my vehicle in and out in a reasonable amount of time.

Davon Shaiq

21 de mar. de 2016

I bought a f-150 used they had to do safety checks on it before I drove off to make sure my vehicle was running great. The service was excellent and the staff was very nice and professional I will definitely be returning in the future.

Ahmad Sh R Alajmi

21 de mar. de 2016

Mo. salesmen so friendly and helpful. I recommend this dealer to by a nice and clean used car.

Jennifer Byrd

21 de mar. de 2016

We have worked with Colin to purchase 4 vehicles over the last several years and it has always been a fast and painless process! We used to hate dealing with car purchases and all of the waiting and back and forth involved but we have Never experienced that with McRee. They have actually made car buying enjoyable! We had some mechanical challenges with one vehicle that we purchased and McRee Ford went above and beyond to make sure the problem was resolved. Colin and McRee Ford have always been helpful, courteous, and professional and I recommend Colin and McRee to anyone that is looking to make a purchase. THANK YOU !

Joseph

21 de mar. de 2016

My ford 2014 f-150 had an intermittent problem in the ignition system and occationaly wouldn't start right away. Since i purchased my vehicle at McRee they gave me a loaner and took there time with my truck until they were able to duplicate the issue... so far so good. The staff was very pleasent and helpful.

Tiffany Mckimmy

21 de mar. de 2016

Expedition 2016 EL Expedition 2016 EL Expedition 2016 EL

Robert Chapa

20 de mar. de 2016

This is my second Ford I bought at McRee. As a lifetime Ford buyer I will always buy from McRee Ford. They make buying easy and are always helpful. I have always negotiated the price I thought was fair and everyone seems to be generally interested in your happiness with their service. I will make my third purchase there for my wife in the fall of 2016. Tommy Hicks is also a vey knowledgeable and helpful young man that knows how to sell a car with ZERO pressure. Thanks Tommy!

Lloyd Irwin

25 de feb. de 2016

The service was great. It took a bit longer than expected but it was a pretty day and everybody else was out getting service on their vehicles.

A H

20 de feb. de 2016

Replaced necessary parts only. Great service and communication from Marvin Zapeda.

David Fuqua

19 de feb. de 2016

The young man I worked with was very knowledgeable and professional. Service was very fast.

Gary Hinkle

16 de feb. de 2016

Grate service friendly folks. Have always been pleased with the service we get from Mcree

Jtybuzz

16 de feb. de 2016

Took my vehicle to have two simple issues (both covered under my warranty) taken care of. After two days and no status update, I went up there and they couldn't even find my vehicle nor paperwork. I waited for a while as they did some research. They mispelled my last name and that's why they couldn't locate it. Also, they had not started the work on my truck and it had been sitting there for no reason for an entire two days. I was promised the work would be completed in a day and that was not the case. Their service department couldn't care any less for the customer.

James Gainer

12 de feb. de 2016

I had a better experience this time than I had in the last several visits as far as customer service went.. Oil change, tire rotation and balance should also be a package deal. Possibly upgrade "The Works" package to a "Works Plus" package to give consumers an option.

Michael Womersley

11 de feb. de 2016

David Rush (our sales guy) is amazing. Nice guy and I always feel comfortable. It is my second vehicle I have bought through him and will always ask for him when I return.

Douglas Katchmar

10 de feb. de 2016

Justin love is awesome! Come in just looking for new ideas and I walked out with a killer deal on a truck! Definitely coming back just for justin!

Mark George

5 de feb. de 2016

Guy are friendly and quick very good service,I would recommend this dealership to family

Gary Hanley

4 de feb. de 2016

It went very well , shop is clean.. I was happy. Will be back for next oil change.

Alton Chandler

2 de feb. de 2016

The visit was enjoyable. I watched the local news while my vehicle was being inspected.

Bo

1 de feb. de 2016

This was the second time in less than a year that I purchased a new F-150 from McRee Ford. Just as my first purchase the second encounter was completely transparent and the entire transaction was less than an hour. Thanks again! I'll definitely be a McRee customer for life..

Sylvia Zamora

29 de ene. de 2016

I love the great service and they do an awesome job on my vehicle.

Fred Freeman

28 de ene. de 2016

my wait you time was very good. I appreciate the quick response to my service need.

Michael Divine

27 de ene. de 2016

John Becker is my Service Manager. John always seem to go above and beyond in providing and explaining the services required, and is helpful in controlling costs.

LMBTX

25 de ene. de 2016

Needed brakes done before I went out of town on a Friday. I called on Thursday evening and was told that they would have someone waiting to complete the work on Friday morning at 7 am. When I got there, they took it back immediately and got to work. They came back and told me what was wrong and how much it would cost and how long it would take. The work was done as promised and i was able to get on the road out of town by 9 am. Great service!

Robert Kidd

25 de ene. de 2016

very quickly found and fixed problem in half of projected time

TP

25 de ene. de 2016

Could not get anyone to listen to specific needs for a van to be converted to wheelchair accessible. Nor, did our salesman want to learn.Service is great!

Robert Murray

24 de ene. de 2016

Excellent visit to your dealership. In and out quickly with the car of our choice. Streamlined the process immensely. Jeff, kudos to you.

Whitrios

24 de ene. de 2016

I was looking to purchase a new small crossover and found a Ford Escape I loved at Mcree Ford. The salesman was very nice and was able to get a great price for the crossover although we were left for long periods of time without explanation. When it came time to sit down with the financial manager he was telling me false things to drive up the price and my friend with me can attest to this. He was trying to sell me extended service plans and maintenance warranties and was explaining if I didn't select these two options and pay extra I would have to pay 100% out of pocket if anything goes wrong or I need basic maintenance. I was so floored I didn't know what to do but get up and leave. I was purchasing a reasonably priced vehicle and he was trying to make me have close to a $500 car payment. This was ridiculous!!!This was unfortunate because if he had been honest with me and tried to work with me honestly, I would have driven off the lot with a vehicle that day!!! So saddened and disappointed in this experience!!

William Wise

23 de ene. de 2016

The staff was very friendly and helpful. Repair was fully explained and described in detail. I have repeatedly used this dealership for repairs in the past and have been very happy with the service.

John Watts

23 de ene. de 2016

2015 F-150. This is the second time that it's been in for service, and both times it's been great.

Ante Slabic

23 de ene. de 2016

Colin is a bright star in your organization. He made my truck buying experience nice. He is helpful and patient. Will hopefully use him to help me with future ford purchases. f 150 King ranch 4by4

Kaleb Talon

22 de ene. de 2016

My buying experience was excellent. I purchased a 2016 Mustang and got exactly what I wanted despite it not being in stock at the dealership. Colin Melanson was my salesman, and next time I go to purchase a vehicle, I won't see anyone but him. The price was given to me up front, and was better than anywhere I had previously tried.

Erasmo Marquez

22 de ene. de 2016

Purchased a 2016 Explorer, last year had a very BAD experience with Quick Lane Service Dept. and told my self I would never go back to McRee Ford again!!! Robert Saxon and Colin Melanson made me feel like I should give McRee Ford another chance, and I am glad did Robert Saxon is a people person and should be credited to the sales staff, look forward to taking my vehicle and talking to the staff.

Virginia Cook

21 de ene. de 2016

The salesman, Frank, was very courteous and explained everything where I could understand.

Becky Hazen

19 de ene. de 2016

I gave the service department a call on Saturday morning after my driver door would not open from the inside. Rather than having to wait a week for the repair (the door would not close after my husband and I tried to do something with it) after pleading with John, he told me if we could get my car there quickly, he would see what they could do if it was a minor repair. My husband drove it to the dealership holding the door closed with his arm hanging down the side of the door; the repairman took a look at it; it was a minor repair (the plastic mechanism that opens the door had broken); they repaired it; and within two hours I was on my way home. I told John it was due to God's favor and also the good heart of a good man (John) and a wonderful service department. Thank you!

April Small

18 de ene. de 2016

Everything went well, and service was perfect. The Quick Lane gladly accepted my vehicles for service, and completed the service timely.

Michael Smith

18 de ene. de 2016

I thought everyone was very helpful in finding the vehicle we wanted, at the price we could afford. From the salesperson, Mr. Colin Melanson to the finance people. My wife loves her new vehicle, thank you for the excellent buying experience.

John Crawford

18 de ene. de 2016

My salesperson Marshall was fantastic. He had/has great follow up and wanted to earn my business. I got a great price on my F150 and I shopped two other dealerships. Marshall gave me the best price upfront and there wasn't any going back and forth to the sales manager trying to squeeze me for every dollar. Everyone there from the receptionist, financing person and Marshall are first class.

Cheryl Sandoval

16 de ene. de 2016

I always have a good experience at McCree Ford. I have purchased several vehicles from McCree Ford and always have my truck serviced at Fast Lane.

Diana Lewis

15 de ene. de 2016

I was about 44 minutes early for my service appointment thinking I'd have to sit and wait but about 5 minutes later I received a text form my service manager that work had begun on my F150. About 30 minutes later it was done. Mcree Ford. That's my dealer!

Buel Mcwhorter

14 de ene. de 2016

Very helpful and friendly staff. Purchased a 2015 f150.

Michael Keller

13 de ene. de 2016

Excellent job. Sales Jeff Kuhl did great job. Very friendly and professional.

Forrest Anderson

12 de ene. de 2016

I purchased a new F150 King Ranch 4X4. Sales staff was very helpful. I did not feel uncomfortable during any part of my purchase. The folks at the Quick Lane are great. I did not have the same service at the regular service department.

Diane Mackey

12 de ene. de 2016

I was able to get a great car and felt comfortable with the process from start to delivery.

Anthony Dauphine

11 de ene. de 2016

I have been buying vehicles for the past 20 yeas from McRee Ford and I will continue to buy from this Dealership. The customer service is second to none, from sales, to service to the loaner for owners.My sales manager Rick Neadom is very professional and take excellent care of his customers.

Micheal Wyllie

11 de ene. de 2016

In and out is less than one hour. Why do you have a 50 Character Requirement?Please enter at least 50 characters

Mildred Cook

11 de ene. de 2016

Staff was very helpful in checking my car in and checking it out. Loaner people also were very helpful. Bill was less than first quoted. A pleasant surprise.

Harmon Brown

11 de ene. de 2016

There were a number of people ahead of me when I arrived on a Saturday morning. They got me into the service line fairly quickly. The service was done in a relatively quick manner. The service rep detailed what was needed on my car and why and let me know that they would be happy to price match any parts I found elsewhere.Overall, I am quite happy to recommend them to others. There were a number of different makes of vehicles there to be serviced, not just Fords. They have done all the service on my Ford since I bought it three years ago and I will continue to take my car to them as long as I live in the area.

Janet White

11 de ene. de 2016

I came in for an oil change and inspection on my 2011 Ford Edge. They checked my entire car and replaced the windshield washers and told me I would most like need brakes at my next oil change. They are always honest and I never feel like I'm being "sold" to or taken advantage of. I would never take my car any place else. ALWAYS satisfied.

Tammy Michelli

10 de ene. de 2016

While the process seemed to take forever and we did not qualify on the truck that we truely wanted we were very well cared for and respected. We actually have two sales-men. The entire staff is amazing. After being treated so well and loving our truck so much. This family isn't going anywhere else, but Mcree and we highly recommend Mcree. You cannot be disappointed after a buying experience here.

Mike Matthews

10 de ene. de 2016

2002 Ford 250 needed work. McCree always does a great job. We drop off and they call when done.

Christopher Weld

10 de ene. de 2016

i saw a used vehicle that I was interested in. I was taken care of by the salesman, sales manager, and the GM. Very nice people that really do care about the customer. The truck had about $1,500 worth of work that needed to be done. They took care of everything free of charge. I used to work in the auto/loan industry and I went in knowing how to deal with car salesman. I also knew the true value of the vehicle and what they had in it. Awesome people. I'll never buy from anyone else.

Jerry Gifford

8 de ene. de 2016

Well, you ask for it, David Rush was my "Super Salesman" and has been for many years and many vehicles. We feel like family when we're around David. I hope you get more Golf Carts in the future because someone had one of the carts with on one else in it,we had to walk all over the new truck area looking for my truck. Clyde Chase did an excellent job getting us the right financing on the truck, he has been the person that did the Financing paperwork on several of the other Trucks for us. Thanks David and Clyde for your help.A very "HAPPY" F350 owner.Jerry Gifford

Greg Dalton

8 de ene. de 2016

Always helpful and very professional. The staff was friendly and new how to resolve my vehicle problems.

Matthew

5 de ene. de 2016

I wanted to get out of the current truck I was in for a new won. Out of the five trucks I have bought Audrey Byrd is by fare the best sales person I have ever worked with. My family and friends will all start buying cars from her.

Kathy Taliaferro

5 de ene. de 2016

Staff available to answer questions on repair work

Diana Glass

5 de ene. de 2016

I had my car in last week to get the recall work done and a few minor things for warranty work. The one thing I definitely said I needed was a tire fixed. Hmmm either the rep didn't write it on my work order or it just didn't get done. Was hoping since y'all had it 3 or so days that it would be fixed however I had to bring it back today to get the tired fixed. The low light came on Sat and it had never gotten that low that fast if they had checked the tire pressure when they rotated the tires. Regardless I love McRee. These things happen just was an inconvenience to have to bring it back.

Michael Vaughan

5 de ene. de 2016

Marshall was very helpful in helping us find the vehicle we wanted. The loaner process will help us greatly. Most of all, the service was courteous and friendly. Mcree Ford had the best deal.

Linda Sullivan

5 de ene. de 2016

Everything in the service department was handled professionally and to my satisfaction, however I have learned a lesson, While I have to do a walk around with the rental car department for the loaner car, I will next time, do a walk around with the service writer of my own vehicle, You see my car ended up with a door ding that was not there when I left my car, but I found when I got home after picking up my vehicle. If it were more serious I would be demanding repairs however it is not that bad, just very disappointing. With all the construction going on around the dealership I am making excuses.

Robert Bauschke

5 de ene. de 2016

We came at a busy time, but received service faster than expected. Check in was quick and easy. The waiting facilities are great. We received excellent service. It was a good experience.

Sandra Williams

4 de ene. de 2016

I didn't purchase a vehicle. The service was great (maintenance)

Paula Schlothauer

2 de ene. de 2016

I have a service plan and made a 9am appointment to get my oil changed. When I showed up I was told my vehicle would go back around 11:30. I questioned it because of my appointment time. It was explained to me that this facility was originally a first come first served business then later added the appointment choice and they where still working out the logistics. They would try to fit me in close to my appointment time, but it could still take a couple of hours. I was planning on waiting , but decided to get a ride. I got a call my vehicle was ready less then an hour after I left. I was impressed and frustrated at the same time. It was nice to see they honored their appointment policy, it just would have been nice to have that information when I arrived and not wasted the time and gas for someone to come pick me up only to turn right around and bring me back.

Colleen Bronder

31 de dic. de 2015

The gents at the service desk are always so nice and so helpful. Marvin had Corky (I think that was his name) who checked the car come to the desk to explain to me the front tire wear. At only 22K miles, I already need to replace them, but he said it's likely due to the driving habits of my teenager... Wish they had called to tell me to get new tires while the car was still there, but Marvin did say he'd help me get them next week. I'm a single mom, and I have relied on McRee exclusively for many years. You have done almost nothing to make me question my trust!

Gino Hernandez

31 de dic. de 2015

I was given the brush off, after attempting to negotiate for a used truck. They are very proud of their vehicles and make you feel unwelcome both in person and over the phone. I have made numerous attempts to buy from them over the years, to try and keep my business local, but have had to look elsewhere. I wish they had a better "customer relations" attitude, but they act like they are doing the customer a favor by selling their vehicles.

Douglassusan Crouch

30 de dic. de 2015

There was a long line for yearly inspections. It look like it would be hours in and out in under an hour.

Crystal Martin

30 de dic. de 2015

The moment we walked into a tree forward Audrey approached Us with a smile. The entire buying process along with the financing & delivery was terrific.

Vernon Baines

30 de dic. de 2015

2016 FORD EXPLORER. THE SERVISE WAS EXCELLENT AND THE SALESMAN VERNON BAINES WAS HIGHLY PROFESSIONAL. THIS IS THE 3RD VEHICLE WE HAVE BOUGHT FROM HIM AND WE CANNOT STOP TELLING EVERYONE ABOUT THE VEHICLES AND THE SERVICE. KEEP UP THE GOOD WORK.

James

30 de dic. de 2015

Always easy, just get there early because the good service draws a crowd.

Stanley Wilson

29 de dic. de 2015

McRee Ford is by far the best Ford dealer in the Houston area. I have been to several dealers and I have had issues with each but McRee Ford takes a genuine interest in their customers as if you are a member of the family. My most recent experience with the service department was no exception. I have a 2014 Raptor. I brought it in with concerns with the transmission. I wasn't sure if there was a problem but i wanted it checked. The technician drove it out and found nothing. Rather than just returning it to me he asked that i come and drive it out with him. I was able to point out the concern on our test drive and he assured me it wasn't anything to be concerned with but that he would do his best to make it better. It was somewhat improved but the point was my satisfaction was their ultimate concern. This was just one of many positives with McRee. All future Ford purchases for me will be with McRee.Thanks,Stan Wilson

Tammara Miller

28 de dic. de 2015

I have a Ford Edge and the heater was not working. The staff was very polite and were able to promptly fix the problem in one day. The heater is now working very well.Thank you for your service.

David Nelson

26 de dic. de 2015

2013 f150 sales man was great and service was great

W. Barnett

22 de dic. de 2015

Robert was very helpful. He had just the right level of attentiveness without being pushy. He worked hard to find (and find information on) the CPO Ford that I wanted to take a look at.

J Oday

21 de dic. de 2015

Looked busy, but got in for a quick oil change and it was a lot faster than I expected.Great job as usual.Thanks!

Donald Head

21 de dic. de 2015

This is an on-going problem. The dealership has been very helpful and understanding. They assure me that they found the problem this time and corrected it. I hope so. Great customer service.

Erin G.

21 de dic. de 2015

We appreciated the service we received at McRee Ford. Our sales associate was very helpful and knowledgeable and we would buy from here again!

Linda Miller

18 de dic. de 2015

Very quick, efficient, and courteous service. I will be back.

Beverly Dann

18 de dic. de 2015

I had an appointment to bring my two month old Taurus in for repair. There was no waiting time and it was ready by that evening . I have done business with McRee for several years and have always been totally satisfied.

KAY PATTERSON

17 de dic. de 2015

I PURCHASED A 2009 NISSAN CUBE. MCREE SALES AND SERVICE ARE EXCELLENT.THEY STAND BEHIND WHAT THEY SELL YOU. I HAD A COUPLE OF GLITCHES, I CALLED CODY AND HE HELPED RIGHT AWAY TO MAKE SURE EVERYTHING WAS OPERATING RIGHT. I APPRECIATE THIS KIND OF SALES AND SERVICE. MCREE HAS AN EXCELLENT REPUTATION IN OUR CIRCLE OF FRIENDS AND IN OUR COMMUNITY. WE WILL BE RECOMMENDING MCREE.

Kiki Dugie

17 de dic. de 2015

Awesome experience :) positive as always McRee Ford are professional

Michael Smith

15 de dic. de 2015

Denny was my sales person, and did a good job. Helped decide on the best equipmentsfor my towing needs and I feel I got a good, competitive price. No problems.............

Ronnie Mcwhorter

15 de dic. de 2015

2013 F150 crew cab. My service advisor is an old friend and he took very good care of me.

Joyce Coniglio

15 de dic. de 2015

had my 2011 Ford Fusion Sport inspected. Attendant informed me of tech out to lunch and wait time. Much appreciated. Tech was back on time and inspection completed. All in all everything went well and I did not have a long wait.

Raymond Reed

14 de dic. de 2015

Long term customer. After moving to Houston 41 years ago, I discovered "freeway dealerships". The primary objectives of the "service" departments was to teach the customer not to bring the car back to the dealership. I can tell you stories you wouldn't believe, but they are true, including a franchise that was taken away from the owner partly due to my actions. Afterwards I received a phone call from the owner asking why I quit bringing the car back to him. I told him why. It was wonderful. Since discovering McRee, I have had excellent service.

Eric Lemgruber

13 de dic. de 2015

no problems. good service.nice waiting area. easily accessible,

Kim Brust

12 de dic. de 2015

The staff was extremely polite and helpful as well as being knowledgable. The facility is always clean, friendly and inviting.

Melynda Carpenter

12 de dic. de 2015

Well, I have always dealt with Jamison. He knows me by name. I appreciate that very much. He also seems to remember my past dealings and history. I appreciate that too. (I know he has records but he seems to make it personal and that makes a difference.) He needs a raise! It is nice to get my vehicle in and out quickly. It is nice to be able to rely on you to take care of my truck!Thanks guys

Timothy Fitzgerald

11 de dic. de 2015

Very happy with our purchase and our trade in. A very straight forward no hassle dealership. I would definitely recommend!

Joe Billman

11 de dic. de 2015

Very happy with the Quick Lane Service and vehicle inspection.

Thomas Bell

10 de dic. de 2015

Not much to tell. I made an offer, they countered, I made a modified offer, they accepted. A few problems picking up the car. Hope to get those straightened out this weekend.

Thomas Driscoll

10 de dic. de 2015

It was a Very nice experience. This is the second car I have bought in a year and would come back for another one.

Patricia Carlson

8 de dic. de 2015

I was satisfied ... The only suggestion I have is I wish they would have asked what type oil I wanted I took my car in for an oil change and forgot to tell them I wanted the high gade synthetic (my fault) In stead of asking me what I wanted they just put in what they thought was best. They finished within a reasonable time. Next time I go I'll remember to be more specific Overall I had no problem I will return

Anonymous

8 de dic. de 2015

Took my used Chevy Silverado in for warranty service due to transmission problems. Instead of them taking it to the regular Chevy dealer they normally use,Mcree said that particular dealer was too busy and took my vehicle to a different Chevy dealer. They only thing they said was wrong with it was it was 3 quarts low on transmission fluid which was bogus because I checked the level myself before taking it in. So I asked them where the leak was to lose 3 quarts so quickly and they said there was no leak. So where did 3 quarts of transmission fluid go? They just simply said they didn't know but there was no other problems with the vehicle. I was charged $153 to add 3 quarts of transmission fluid and then they say it wasn't covered under warranty. I was not consulted on taking my vehicle to a different dealer than i was original told and I was not consulted before any work was done. Just simply told to pay a bill when the so called work was done after taking in a vehicle that I had purchased an extended warranty on.

Paul Ebbert

8 de dic. de 2015

I took my F350 in for two front tires and alinement also oil and filter change the service was great in and out in about 5 hrs.

Sabine Stromeyer

7 de dic. de 2015

The stuff at McRee Ford is always friendly, efficient and very professional.The rental department was very nice to work with. Thanks!

Robert Bauschke

5 de dic. de 2015

We are very pleased with the service we got at McCree Ford. We got service easily at our appointment time and were kept apprised of progress. When a part had to be ordered, we were given a free loaner vehicle for use during the wait for the part and installation. We had another good experience getting our car serviced at McCree Ford.

Nikki Hadley

5 de dic. de 2015

The service was great. The wait was short and the people were awesome!

Tom Everage

5 de dic. de 2015

Due to my hectic schedule I often refrain from using dealerships for my routine maintenance on my vehicle because getting a timely appointment is frustrating. This is my second visit to McRee and as was the first, their courteous service department scheduled me in with short notice, kept me informed throughout the service process and thoroughly explained the worked performed. I will continue to use McRee for all my service and warranty work.

William Squires

2 de dic. de 2015

Mohamed was very nice and patient. I had originally requested information on-line. I received a call from Mohamad and we arranged a day to meet. I went to the dealership with all the research I had completed on-line. He set me up to test drive the vehicles I had requested. We then talked about each one and when he learned that I had towing trailers as a wish item he then pointed me in a completely different direction. He ended up selling me the vehicle I needed, not what I thought I was looking for. I really appreciate his knowledge and willingness to get me in the right vehicle for me and not just sell a truck.

Janice Louvier

2 de dic. de 2015

Purchased a 2016 EXPLORER LIMITED, THE SERVICE WAS EXCELLENT and the staff were very helpful

Julie Moncur

30 de nov. de 2015

I always work with John Becker. He is helpful and thorough in explaining what needs to be done for my cars- I have 2 Fords and have coming to McRee for mNy years and bought my new Escape from McRee because of the great service and because you are the only one with loaner owner program for Ford!!!!!

Marilyn Simmons

30 de nov. de 2015

As always, I am very satisfied with your service, always thorough. Car returned to me clean and running great.

Ronald Albrecht

30 de nov. de 2015

The entire process was outstanding. I've always trusted McRee Ford with al of my cars and trucks.

James Irvin

29 de nov. de 2015

Marvin is always willing to help! Vehicle was ready when promised.

Lauro Mejia

29 de nov. de 2015

Great friendly service. The wait time was not bad. I liked the monitor showing the count down left on your service.

Michael Matula

28 de nov. de 2015

We have purchased 3 vehicles over a 6 year time span. Service has been great throughout the years with personal service especially in the sales staff (Jeff Kuhl).

Edwin Lamm

28 de nov. de 2015

The service, friendliness of the staff, and quality of the repairs made my service experience an excellent one.

Wendy Lacken

28 de nov. de 2015

All the staff I came in contact with was very helpful. The Service Advisor took care of my vehicle in a timely matter, was very attentive and called me about what was needed to fix my vehicle as soon as it was checked out by the tech. Your shuttle driver was very polite and an all around nice person. Thank you to McRee Ford for their excellent Service Team.

Mike Smith

26 de nov. de 2015

I got a inspection for my 2012 f-150. Took about a hour. Waiting room could use a up date to better chairs but overall it was good.

Peggy Hall

23 de nov. de 2015

As usual everything was great. We have done business with McRee for several years.

Randall Marshall

23 de nov. de 2015

Frank was very helpful and put my mind at ease through the whole deal, as I was a bit anxious. He also stayed late above and beyond his actual scheduled time to accommodate us.

Renee Myers

23 de nov. de 2015

Quick, friendly service. Appointment actually started on time

April Brackett

22 de nov. de 2015

I brought the car in to repair a flat tire. I could have gone to any tire store but I have the road hazard warenty with you. The repair was done right but you took 4 HOURS to get it done. Way too long. Should have been half hour tops.

Michael Morgan

21 de nov. de 2015

Thanks again for great service with the Ford vehicle.

J. Kanewske

20 de nov. de 2015

As has been in the past, the dealership is very friendly and helpful. Most of all, they are honest. Those are the reasons we keep going back to them when it is time for a new car.Most of this deal was done over the telephone and it transpired just as we were told. No surprises.They are in the process of building a new facility to better serve their clients.

Norman White

20 de nov. de 2015

great service, and pleasant to do business with. Very prompt also.

Michael Walsh

20 de nov. de 2015

I always receive excellent service from McRee and a loaner is always available if needed.

Diana Hearn

18 de nov. de 2015

Marshall was great to find me just what I was looking for! Purchased the Ford Escape Titanium 2016. Laura in finance made everything so painless. Will from Allstate sold me a better deal on car insurance and homeowners insurance than I had.I liked the no pressure approach. Everyone friendly and super helpful. No question was treated as unimportant.Will definitely recommend the dealership to others.Thank you for a pleasant experience!Diana Hearn

Christine Lafoy

17 de nov. de 2015

Everyone was very friendly and helpful. Would recommend this to friends.

Kenneth Nelson

17 de nov. de 2015

2005 F250 oil service and door latch repair. Friendly and professional staff took a serious interest in taking care of me and my truck's needs. The service manager went out of his way to give me a ride home.

Jimmy Williams

16 de nov. de 2015

f150 ford truck 2013 silver, Excellent Great and Vary excellent

Alfonso Perales

16 de nov. de 2015

I recently had my SUV serviced and everyone was very helpful.

Douglassusan Crouch

14 de nov. de 2015

I read the vehicle report with my son who drives the car. It said the oil was very dark (it was not) chips in the windshield (all repaired by safelight) and tires are worn (NTB rotates the tires, had them check was told at present driving 2 years wear.)

Alan Ruter

13 de nov. de 2015

Robert was the best. We left the dealership with a new friend.

David Peterson

13 de nov. de 2015

The recall work was done on time. The loaner was another Fusion albeit with minimum accessories. As I only needed the loaner for a day, that was OK.

Stefan Knieling

10 de nov. de 2015

I like the new Quick Lane for routine service. No appointment and faster than traditional service department where they are tied up with more complicated repairs

Clarissa Suarez

9 de nov. de 2015

I purchased a Ford Escape, from the used area. Mike Rivera was awesome, he was friendly and most helpful. Laura in Finance was also great! She took the time to explain the difference in the % rates etc. The entire experience was wonderful. I arrived at 6:00 p.m. and was driving away in my new car at 8:45. The fastest purchase of a care ever!

Brentt Elkins

9 de nov. de 2015

Purchased a 2016 F-350 at a great price ( lower than the other local dealers) with even better customer service. Mohammad was great to deal with and had the deal done quickly.

Richard Cline

6 de nov. de 2015

Fast Lane at McRee Ford is the way to go. Fast, convenient and extremely proficient in everything they do....

Linda Sullivan

6 de nov. de 2015

Very helpful, however the fine line cracks in my headlamps I do not think are related to cleaning, I think it is a flaw in the materials itself, the car is only 3 yrs old.

Kenneth Kolojaco

4 de nov. de 2015

I test drove a 2015 F150. The salesman was very helpful and he knew his product. He was able to answer all my question and demonstrated them for me. We reached a deal which was painless. The finance manager was very friendly with no pressure to buy anything. When I signed all the paperwork my truck was waiting for me cleaned and a full tank of gas, which we never talked about. The salesman again sat in the truck and again went over all the buttons and devices. I almost had to kick him out so I could drive my new truck. Great experience and a friendly bunch of people.

Karen Dauphine

3 de nov. de 2015

This is the 5th vehicle that I have personally gotten at McRee, as always I was treated great.

Ronny Beesley

3 de nov. de 2015

I had the front wheel bearings replaced in my 2007 Ford F-150 pickup. The service technician drove the truck a very short distance when he diagnosed the humming noise issue as bad front wheel bearings. The staff was helpful and I think the repair was done fairly rapidly. The repair cost was comparative to what I would expect to pay at other dealers.

David Ethridge

2 de nov. de 2015

The service was excellent as always. Have never had a difficult time at McRee Ford. Glad they are my dealer. Would not think of buying a car anywhere else.

Aaron Reyes

2 de nov. de 2015

Communication and service by staff was great. Good experience.

Kimberly Chipagua

2 de nov. de 2015

My step father recently passed away with no will and his children called the loan company on my car which was in my dad's name since my credit was bad and had them come pick it up. I was very upset and worried about what to do. Since my dad had gotten that at Mcree ford before I called them to see what I could do. I was put with an Awesome salesperson by the name of Audrey. She was so awesome. She helped me to apply and get a loan (I have worked hard to rebuild my credit) to buy a new car. I am so blessed that I was able to get a new car and under my name!! I will only buy with McRee ford from now on. I would never recommend anyone else.

Larry Johnson

2 de nov. de 2015

I had noticed some noise in the front end, and took it to McRee Ford to get it checked out. They helped me out immediately. Got me a loaner vehicle, and took my car in for service pretty quickly. It took them a few days to get the Flex fixed, but they did a fine job, and the car was cleaner when it was returned than it was when I dropped it off. They had cleaned the whole interior. I am sure they would have cleaned the exterior if it had not been raining. Car works just great now. Good Job.

Lucy Willis

2 de nov. de 2015

the people who work there deserve all the credit for the great job they do

Lance J Mushung

31 de oct. de 2015

I purchased a 2016 Mustang GT. I am very happy with all the work Jeff Kuhl did for me and I've always been happy with the service I've received on the three previous vehicles I purchased at McRee.

Heather Crich

30 de oct. de 2015

I just bought a Ford Explorer. McRee staff, especially Tommy Hicks, made this a great experience!! They treated me like family from the moment I walked in--until the time I drove off in my new car. They are very fair and friendly too. I would highly recommend this dealership!! Next time I'm in the market for a new car, I know I can count on them!! Thank you?

Robert Mihovil

28 de oct. de 2015

Robert Saxon, Salesman at McRee Ford in Dickinson, Texas, located just the car that I was looking for on his lot, a red 2015 Ford Focus SE 5 door hatchback. He worked out the numbers for pricing, financing and the Extended Service Agreement. He even made sure that the car was detailed and ready when I came to pick it up.

William Harris

28 de oct. de 2015

I recently pulled in to McRee Ford in Dickinson, Texas . I was looking to trade my 2007 Avalanche with almost 300,000 miles on it for a truck capable of hauling heavy loads, and not be underpowered. My guide lines to the sales person was that I wanted a vehicle not over two years old, and with less then 12,000 miles. I have to say that I was in the right place at the right time, because I was immediately shown a like new truck that had just been traded in, We negotiated a good price, and later that afternoon, I drove it away. Possibly the best feeling I have ever had leaving a dealership.

Claude Barthe Jr

27 de oct. de 2015

The service was excellent. Everyone was very helpful

Paul Webb

27 de oct. de 2015

I really liked the new customer status system installed in the Quick Lane that shows the customer queue, time the vehicle entered the shop and the specific technician was assigned the vehicle. All of this information is available at a glance. It is a great new feature and it allows new customers to view the current queue and know what the wait time is for getting into the shop for service.

Lynn

27 de oct. de 2015

The web scheduling was a bit of a problem but phone worked well.

Kenneth Abshire

27 de oct. de 2015

Very stisfied with the service and loaner truck, pleasent experience, thanks.

Joe Hampton

26 de oct. de 2015

I have been using the full services of McRee Ford since 2001. Our 2001 Expedition, 2006 F150, 2012 Explorer & 2014 were all purchased and routinely serviced at this dealership. My children also have their 2005 Mustang, 2011 Edge, 2012 Escape & 2013 Focus serviced by McRee. Two more extended family members and three friends have been referred and chose this as their preferred Ford provider. This record speaks on its own.

Ruben Cano

26 de oct. de 2015

service adviser sepeda was veryfriendly,my 250 diesel repaired within 14 hours and returned. thanks...

Charles Corley

26 de oct. de 2015

Marvin Zepeda - Service Goes far behind and exceeds my expectations . His attention to detail and communication is Stellar ! He always helps my Servive seem seamless ! What a awesome person to deal with .. I hope the dealership values him as I do !Thank you Charlie

David Shannon

25 de oct. de 2015

The only real problem I had was with the fact that I ended up getting an oil change along with all of the other service recalls being done. I say that because two days later an air pressure warning light came on. I check the tires myself and three of the four had 28-29 PSi in them. They were not even check, which is SUPPOSED to be one of the things checked. Now I wonder what else was not checked. Even one of the local car wash places that do oil changes check that stuff.Just thought you should know.David Shannon

David Tieman

25 de oct. de 2015

My problem was repaired in a timely manner, the only problem I have is I had to make an appointment month ahead of time for my repairs!

Jimmy Todd

24 de oct. de 2015

enjoyed it will come back again and recommend to oyhers

Laura Chilton

23 de oct. de 2015

Amy and Marshall were awesome! Really went out of their way!

Natividad Mata

22 de oct. de 2015

The service at Quick Lane was excellent. I brought my Focus in for the Works and I was very satisfied by the work performed by your experienced and well trained techs and all the employees are very helpful. I recommend all my family and friends to come to McRee Ford for service to their vehicles and to purchase new vehicles.

John and Judy Kamman

22 de oct. de 2015

I normally give McRee Ford the highest marks. However this time, blame it on the weather or too many customers, but your service line was backed up so that it was difficult to get in. This was your normal service entrance. In fact, I noticed a McRee Ford service vehicle taking up part of the driveway and it did not move the entire time I was there. The service rep seemed frustrated by the situation too. I parked around the side and told him to reschedule me later for a mechanic to test drive the four wheel drive on my new F350 King Ranch. I went over to your Quick Lane and that worked okay. Everyone seem efficient there for an oil/filter change. Maybe when your new dealership completes its build next year, things will improve.

Arlene Hawkins

22 de oct. de 2015

Excellent and fast service. .....................................................................................

Melinda Dlouhy

22 de oct. de 2015

Seems lately I have to "argue" about something. Not going smooth like it used to.

Rhonda Parish

21 de oct. de 2015

I was impressed with the length of time I was there. I arrived at 545 and was out and on my way by 630. It would be a great addition to include a basic wash with "The Works" once your new facility is up and running.

Beverly Dann

18 de oct. de 2015

I purchased a Taurus Limited. Knew what I wanted, went in and talked to Denny Stephens, purchased it, and traded my truck and got insurance. All in one stop shopping

Bobby Howell

18 de oct. de 2015

SERVICE WAS GREAT THEY DID A GOOD JOB GETTING ME BACK ON THE ROAD

Larry Baskin

16 de oct. de 2015

We loved working with Isiah and Amy. Great customer service!

Bill Lewey

16 de oct. de 2015

Keith and Jameson (spelling?) made this into a very pleasant experience. There were some minor difficulties (not McRee'a fault) that they turned into a positive experience. Been coming here for over 20 years and have had only one disappointment. This brake service actually was a rework of the disappointment.

Paula Virgadamo

16 de oct. de 2015

my car was taken care of with experts and I had a loaner to drive

James Burkhart

16 de oct. de 2015

I ordered a new F-150 & they walked me through the process. They kept me informed about the status of my truck along the way. Whole staff was professional and were very easy to deal with.

Diana Macpherson

16 de oct. de 2015

Quick, efficient, friendly service. Waiting room had TV so made wait pleasant.

Jeff Noble

14 de oct. de 2015

Aside from them refusing to replace my brakes while my 75000 mile maintenance agreement was still valid I really like the McRee fast lane. Of coure as soon as the truck had gone over 75k they said they needed to be replaced.

Carroll Woodling

13 de oct. de 2015

Professional and minimal time. We live a long way from Dickinson but have family nearby. We just have our work done while we are visiting.

Karen Cubero

13 de oct. de 2015

I love your Service!Very nice, fast and effective.

Michelle Gonzalez

10 de oct. de 2015

This was about the easiest, quickest experience I've ever had with a car dealership and having to have repairs done on my 2010 Ford Escape, for the 1st time, besides 2 prior recalls, which they fixed in as much of a timely and professional manner. I was having issues with wrench and engine lights on. I called McCree and spoke to Clayton who immediately suggested I bring the car in for service. Because I bought the car there, they offered a loaner for owners. Clayton took care of the paperwork expediously and then took me to the loaner counter, where Gavin took care of my paperwork quickly and professionally, as well. I was in and out less than 45 mins, and this was during the hours of 4-5pm on. Monday. Wednesday afternoon he called to say my car was ready, throttle body replaced under extended warranty, no lights and running good. I brought the loaner back around the same time as I dropped off my car, and it was even easier and quicker. Cashier checked me out, no charge, with a smile, and Gavin cleared me from the loaner all at the same time. I will definitely go to them again and have already recommended them to my family, friends and coworkers!

Jack Castro

9 de oct. de 2015

Just went for service 90,000 recommended service was courteous prompt was given a ride home rather than waiting which I highly appreciate the only thing that I recommend is that service representatives should pay a little closer to customers requests. I did request the 90,ooo miles service even though I was at 87,000 but also requested oil change on differential,but was not done and didn't want to wait so had to postpone

Linda Wiles

7 de oct. de 2015

I went in for an oil change. They were super busy, but I was in and out in no time, everyone was friendly and I love using my points I earn. Excellent Job People. I do all my business with McRee.

Luther Althoff

7 de oct. de 2015

I WAS VERY DISAPPOINTED WITH THE CONDITION OF MY WINDSHIELD AND DASH BOARD.. I HAD MY TRUCK INSPECTED AND WHEN I GOT IN THE TRUCK THE WINDSHIELD WAS A MESS WHERE THE OLD INSPECTION STICKER HAD BEEN REMOVED THEY NEED TO USE A CLEANER SO THE STICKY IS NOT LEFT BEHIND. ALSO BELOW ON THE DASH WERE LITTLE PIECES OF THE OLD STICKER IT WOULD ONLY TAKE 10 SECONDS TO WIPE IT UP. BY THE WAY THIS IS ONLY ABOUT THE 15TH OR 16TH VEHICLE MY FAMILY HAS BOUGHT FROM YOUR DEALERSHIP.

Carolyn Buscemi

7 de oct. de 2015

I felt the 2 hr wait was a bit much for an oil change/tire rotation. I had an appt at 1130 (elsewhere) and I had to postpone it. And, yes, I had mentioned it to the young man who greeted me. I drive 10 miles to this dealership. ...it is definitely not a Quick Lane! Also the waiting area was as cold as a meat locker!

Grant Palmer

6 de oct. de 2015

I spoke w/Muhammad over the phone concerning what I wanted. We looked at three vehicles and chose one. We went back to his office and within thirty minutes I was on my way to a previous appointment with promise that when I returned in an hour and a half my 2015 Expedition would be ready, including the paper work. I spent a total of probably one hour at McRee Ford and had everything as promised. It was without a doubt my most pleasant car buying experience to date.

Gina Kearley

5 de oct. de 2015

I purchased my F-150 from McRee Ford. That was my second vehicle from them. I always try to get my routine maintenance work done there because they are so helpful and reliable.

Loyal McRee Customer

5 de oct. de 2015

Purchased 2016 Mustang. Service and staff were exceptional. Had a slight problem with the air bag light and service took care of it right away the next day. Everyone is very helpful and genuinely is happy to help customers. They treat you like a member of their family. No request is too small.

Jack Cotterell

5 de oct. de 2015

Good people, good service and fair price. Like the fact that I don't need an appointment for 'quick Lane service..

Benjamin Franklin

5 de oct. de 2015

My salesman was very thorough with the choice of vehicle I was looking for & with the sale of it.

Linda Grubbs

2 de oct. de 2015

Took Escape in for recall work. Was completed with no issues.

Barbara Becker

1 de oct. de 2015

I took my 2014 Ford Edge to McRee's Quick Land because the low tire pressure indicator wouldn't go away even when my husband filled the tires. Turned out there was a nail in a tire. They fixed it quickly and I was on my way. I will always bring my Edge back to McRee for service they are very helpful and polite.

Mark Quintero

1 de oct. de 2015

F150 Lariat '06; very helpful, work done well. Loaner vehicle very helpful.

Julie Lombardo

30 de sep. de 2015

From the minute we walked in to the minute I left everyone was wonderful! My fiance has always told me how wonderful the service is and he was correct! Mo was extremely helpful during our car shopping experience. I greatly appreciate his laid back - no pressure approach! I'd highly recommend anyone to McRee!

Gordon Gouldin

28 de sep. de 2015

Showed up without appointment. Wait was 2 hours. Made appointment and returned in 2 hours. right in and out.

Diane Doty

25 de sep. de 2015

I knew when I drove up that it was a busy day but I had brought my knitting so I decided to stay. I just needed to have the state inspection done and before long, I was called and my car was finished. The cashier explained what I had to do when I went to get my next registration and that was very helpful. Thanks for the good work.

rsills

25 de sep. de 2015

Buy your car here if you want, but use another dealership if you need anythung done to it. Servuce department is horrendous! Had to wait an entire week to make an appointment to bring it for check engine light, took it this morning and ask to he brought home. Was told they have a shuttle service to bring me home while they had the car, and if nobody was using it, they would take me home, WHAT? Waited almost 2 hours, then they told me they cant do it. Service person wrote the paperwork up for the service call, then told me, CALL US next week to see what the problem was, WHAT? How about you guys call me to tell me whats wrong, whose the customer here? I have 5 different makes of vehicles, Cadillac, Chevrolet, Acura, Ford, and Hyundai...None of the dealerships except this one act this way. Buy you car here if you dare, but use someone else to service it. I highly recommend Demontrond, Ron Carter. Just HORRENDOUS EXPERIENCE at McCree!

Michael Clawson

24 de sep. de 2015

As all ways Great job. no complaint's, would recommend you to anybody that wants to know where to buy a car

Mark Knox

23 de sep. de 2015

Bought our F150 at McRee Ford three years ago and have taken it back every time for the routine oil change/maintenance. Each time the service has been great and the people very friendly. Also, they get you in and out in a very reasonable amount of time...

Michael Verinder

22 de sep. de 2015

I have an Older Ford that they take Good care to keep it up to date with FORD trained Technicians and genuine FORD PARTS. This is the reason I obtain over a quarter of a million s'miles from my Ford products.

Wanda Bowman

22 de sep. de 2015

I bought my ford mostly thanks to salesman, Vernon banes andservice attendant Gregg decker.

Larry Nelson

22 de sep. de 2015

I purchased my 5th vehicle in 8 years from McCree Ford in Dickinson, TX. I've spent around $215K at McCree just in vehicles not including service.My new vehicle is a 2015 Ford F-150 Lariat.This was my second purchase from Mr. Mohammad Shaiq. Mr. Shaiq did a great job of explaining the new vehicle and making the whole process from start to finish very enjoyable. He is very good at following up.

Brian Brock

22 de sep. de 2015

Great service, will use mc ree again for my servicing again

Russell Staley

21 de sep. de 2015

Back-up camera problem. Was fixed correctly! Now have excellent view again!

Matthew Comstock

20 de sep. de 2015

Flew down to look at the truck. It was exactly as described. Purchased it on the spot. The price was $800 higher than initially agreed upon though. I would have appreciated it the rock chips and scratches had been repaired and buffed out - esp due to the increased price. Unfortunately I did not have a day or two to wait since I was either driving back with the truck or flying back to Tulsa.The sales rep - Justin - Was excellent though. Picked me up from the airport. Courteous. Commutative.

Frank Messina

20 de sep. de 2015

salesman very polite and helpful ,f-150 4x2 supercab 2015,

John Mingarelli

19 de sep. de 2015

I purchased my F-150 from Mohamed whom which i was referred to by a close friend and the High Quality of McRee Ford Dealership is a bonus from my dealings with Mohamed. Kudos to the Sales Manager and the finance manager who stayed close to 2 hours late to accommodate my needs. The sale is complete and every time I walk into McRee Ford Mohamed will stop what he's doing to attend to my needs. NO WONDER HE APPEARS TO BE THE TOP SALESMAN. Thank You Mohamed for making my experience a great one. I will definently send you referrals.

Connie Alameda

18 de sep. de 2015

I was very pleased with the service and felt like home. The service rep knows me by name which means a lot.Thanks Connie Alameda

Tommy Scott

18 de sep. de 2015

Considering the inconvenience of the temporary location (which I understand can't be helped-hurry construction on new facility!) The level of service was very good as usual.

Tommie Andress

17 de sep. de 2015

EVERYONE IS ALWAYS NICE AND FRIENDLY, PLUS THEY DO A GOOD JOB, BEEN WITH McREE FOR THE PASS FIVE YEARS,..THANKS,TOMMIE ANDRESS

Tommy Choate

16 de sep. de 2015

Wait was a little long with an appointment.... all else ok

Donald Warden

16 de sep. de 2015

Fully satisfactory. Quick service. Good price. Noted cars being parked in "No Parking" "Fire Lane."

Tina Schulze

15 de sep. de 2015

Staff was very helpful! Love the new car! Love the owners for loaners program.

Patricia Morgan

15 de sep. de 2015

I only had an oil change, but I didn't have to wait very long. Took about 45 minutes and I ready to go.

Dustin Hicks

15 de sep. de 2015

Everyone at McRee was so Kind and Helpful and made this the Best Vehicle Purchasing Experience We have ever had! Our Salsman Justin was Fantastic, Clyde in the Finance department made this a totally pain and stress free experience! Very Proud to be part of the McRee Ford Family!

Ron Howerter

15 de sep. de 2015

A/C leaking water into passenger side floor was repaired.The display for Powertrain malfunction/Reduced power/Electronic throttle control (RTT)alert (wrench icon) has been coming on and vehicle shuts down. Once in town, once on I-10 El Paso. Apparently, mechanics were unable to determine issue. Vehicle picked up on Sept 10th, and it happened again. Not sure what needs to be done. Thanks for the loaner while my truck was being serviced.

Curtis Royer

12 de sep. de 2015

As always your service department is outstanding and treats your customers with total respect.

Rosemary Leslie

12 de sep. de 2015

It was great except for the make ready crew. Vernon said he would have it cleaned when I come back for my tags

Linda Faulkner

11 de sep. de 2015

service was good - only needed safety recall completed

April Simone

11 de sep. de 2015

Employees were very polite and actually went out of their way to ensure I got the best deal- saving me a lot of money. They quoted an hour wait (they line was around the corner), but it was much quicker! Waiting area was clean and comfortable- and allows you to watch them work on your car.

Kenneth Suderman

11 de sep. de 2015

Great job on getting the repair work done quickly.

Charlotte Wisnewski

11 de sep. de 2015

Tire pressure was reading "low" and I got immediate service at 5:30 pm to get my tires checked, rotated and the oil changed.

Georgia Clark

11 de sep. de 2015

Everything was done quickly and professionally and to our satisfaction. I have already recommended McRee to a family member.

Donald Henry

10 de sep. de 2015

Always great service and advice on keeping my car in great running shape.

Karen Kinney

10 de sep. de 2015

Staff was very friendly and accomodating. Even though I missed my scheduled appointment, I was allowed to bring in the car the next day and was even given a loaner car for the day.

Julie Nash-davis

8 de sep. de 2015

The service was quick and easy in easy out. I like that you don't have to go thru the dealership and make appointment is is first come first served

Virginia Thomason

8 de sep. de 2015

Everyone was very nice - chatted with employee at check out. Room by tires was very clean and quiet.....allowed me to read while I waited.

Julie Rosser

8 de sep. de 2015

Wondeerful experience as always!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jesse Seelbach

8 de sep. de 2015

The work was completed in less time than I had expected. The service was very friendly and professional.

James Clark

7 de sep. de 2015

Muhammad was great, as always. This was the third vehicle we purchased from McRee Ford, specifically because of the hard work that Muhammad does to put us in the correct vehicle.

Nanette Rast

6 de sep. de 2015

Always fast and courteous service. Wait time is short and they are friendly and the facility is clean.

Bobby Crumpley

6 de sep. de 2015

My purchase started with a phone call to salesman Colin, who was referred by my dad from his 15 Platinum pre-order. Colin said he got off at 6 (it was around 430) but said if I was interested in coming in, he would stay late. I arrived at the dealership at 530 and met Colin. I told him that I was looking for a 15 Lariat (with 502a package), FX4 and sport appearance package. Colin found two on the lot and immediately got the keys to test drive them. After the test drive, there was very little negotiation on price, as I already told him what I wanted to spend and the researched value. Colin pulled my car into the trade-in evaluation area and came back very quickly with a price given to him by the management. I was very pleased with the price and we came to an agreement. I later found out that there were two vehicles in the trade-in area which were the same model, and the prices were mixed up. I ended up getting quoted three times the value of my car and because we made a deal, they honored the value. I have already told several friends and family about my experience, who are going to be contacting Colin very soon to make their purchase. This particular experience was my 9th vehicle purchase, and by far the most satisfying. After my purchase, Colin followed up with me to go over all of the electronic commands and features and to schedule my bed liner install. 10/10 stars for McRee and Colin! Very friendly and welcoming feel!

Michael Mclawchlin

6 de sep. de 2015

I recently bought a third car from mcree ford. I am very pleased with the deal I got.

Arthur Janecka

4 de sep. de 2015

Brought 2015 Ford Escape in for factory recall and a couple of things that needed to be checked. Great service and excellent customer care. The rent car is a special touch. thx

Jeremy Moore

3 de sep. de 2015

Expedition XL.. Isiah was our salesman. He was WONDERFUL! He didn't pressure, worked with us and made the purchase very easy. McRee has a found a treasure with him!

Dennis Frakes

3 de sep. de 2015

Frank Aria did a great job working to make both the dealership and me a deal we both were happy with.

Vickie Schultz

2 de sep. de 2015

Even though it was a recall, the repair was done in a timely and friendly manner

Natividad Mata

2 de sep. de 2015

I came in for a state inspection on my 2007 Focus and the service advisor was very intellegent and checked my tires before driving the car into the shop and he advised me that I needed new tires, they would not pass inspection and he showed me where the tires were worn out. I was able to purchase four new tires and got my Focus inspected and I am very pleased with the staff and the service provided. I will recommend McRee Ford to my family and friends.

Larry Kline

1 de sep. de 2015

2015 F-150 On time, very helpful, transaction smooth.

Ernest Deats

1 de sep. de 2015

Everything went fine...I have done business with McRee for 50 years, Plus...Wouldn't go anywhere else.

Steven Kellie

1 de sep. de 2015

purchased a 2015 escape!!!! Jay helped us make the right choice for our family. He was very knowledgeable and make the process great!!

Gregory Dalton

1 de sep. de 2015

Great service and always professional. They get you in quickly and always do an outstanding job.

Richard Sanchez

31 de ago. de 2015

Great sales team. Great service. The Salesperson was very helpful.

Merlin Francis

31 de ago. de 2015

c Service was great in and out in less then an hour . was able to use rewards from other works , i had done on other auromobiles.

Sandra Simmers

31 de ago. de 2015

They did an awesome job and was very reasonably priced.

Sonny Maxwell

27 de ago. de 2015

Had oil changed and tires rotated. Wish it could have been faster, but Inbrought car in at 1:30 pm. So, inthinknthey did their best. And I had a credit on my acct so it didn't cost nevdnything!

David Patlovany

27 de ago. de 2015

You had the Mustang I wanted and were willing to work with me on what I wanted to pay for the vehicle, vs. the sticker price. Frank made the buying experience very pleasant. I will be back for my next purchase.

Stephen Tschepl

26 de ago. de 2015

2015 F-150, sales and finance were helpful, quick, and very accompodating.

Betty Warren

26 de ago. de 2015

The staff was very efficient and everyone was friendly. Had to wait 15- 20 minutes, but the facility was pleasant, cool, and clean.

Colin Melanson

26 de ago. de 2015

Craig has been a huge help, thank you. Free loaners help so much too!

Brandon Kraftcheck

25 de ago. de 2015

Service was great staff was kind and friendly . ............................................................................................................................................

Roy Garza

24 de ago. de 2015

Jamison did great on serving our needs and addressing what to service on next visit

Lawrence Janacek

24 de ago. de 2015

Our experience was very good. We bought a 2015 Expedition EL to replace our 2011 model like it. We didn't want to hassle for a price and didn't have too. Everything was very straight forward, and when we determined the car was a little more than we wanted to pay, our salesman and the dealership worked with us to get the price where we needed it to be. We initially questioned the offer that McCree made on our trade-in based on my own internet research; however we did shop the price with other dealers and found that McCree was very fair and even exceeded the other offers that we had received.

Kenneth Delcambre

24 de ago. de 2015

I used the same salesperson I have been uning, the salesperson is very famaliar with my choice of vehicles and did not try to force anything on me. My visit, and purchase went very somothe with the salesperson aquainting me with the new vehicle.

Erica Bruno

23 de ago. de 2015

I went into McRee looking at F150 trucks. I knew what I wanted, so the question was whether there was one in stock. I mentioned to the salesman that I was not in a hurry and he suggested that I could order a truck and get exactly what I wanted. That is what I did. I got everything I wanted and it arrived in the estimated time. The salesman I worked with was very friendly and responsive to my queries. This is the second vehicle I have bought through McRee.

consumeradvocate

23 de ago. de 2015

Mcree Ford was unable to perform basic services, such as measure battery amperage and tire depth, which was the main reason for bringing in the vehicle. In addition, they damaged the tailpipe in such a manner, it made the car unable to be driven. Then the McRee Ford technician and service consultant (Craig Decker) lied about it, falsely accusing my son of riding over a curb and causing the damage prior to bringing in the Vehicle and harassing my wife and son in the service center as they were told to come pick up the car because nothing we asked them to check was wrong. The shop foreman (Brian Callahan) finally admitted to damaging the pipe, but roadblocked us by only willing to pay for labor ($110) and making me pay for the part ($140), I accepted just to get my car back after a week in the shop so I don't ever have to see Mcree Ford again. In addition to damaging the vehicle, the technician was so poor, he was unable to even measure the tire depth properly on our car and it took the shop foreman to verify that we in fact do need tires. However, I will not be getting them there. The service consultant (Craig Decker) even had to be told 3 times that he was to check the battery amperage, tread depth and bumper clips. He put wrong information on the service records and stated the battery needed to be jumped and we installed bumper clips that needed to be inspected. The truth was McRee Ford told us the clips may have fallen off and I needed them to verify. Additionally, we were previously told by Mcree Ford at our prior appointment the battery needed immediate service, but that proved to be wrong.The worst part is they never even attempted to contact my wife and son to apologize for harassing them and lying about the damage or falsely accusing them of causing the damage.

Thomas Stagg

22 de ago. de 2015

Always good service. Prompt repairs. Service writers are knowledgeable.

Jerry Gonzales

21 de ago. de 2015

Location could use more help to speed up the service.

James Brown

20 de ago. de 2015

My experience was great as always. My wife and I were totally satisfied.

Stephanie Thibodeaux

19 de ago. de 2015

We are a repeat customer to McRee Ford primarily for their customer service and willingness to help us find the right vehicle.

Jess

18 de ago. de 2015

Everything went better than I expected. This was the best car buying experience I have ever had.

Julio

18 de ago. de 2015

2010 F150, the service and staff where great. however I get the feeling that the check engine light was cleared in order to sell the truck because not even 100 miles into owning the truck and the check engine light came on.

Carl

17 de ago. de 2015

I had a 100,000 mile service on my 2009 Ford Flex. They did an excellent job and the car runs like new. The people at the quick lube are honest and only fix what is needed. In addition to the 100,000 mile service, I needed back and front brakes and rear shocks. I knew that I needed brakes so I could tell they did a good job and were honest.

Kenny Rutherford

17 de ago. de 2015

I had to call after 1 week of vehicle being in the shop. I was told at that time parts had to be ordered and my vehicle would be put back in line. I guess I would have thought that after the parts came in my vehicle would go back to the top of the line. Just need better communication!

Howard Lapatra

17 de ago. de 2015

Third truck we have brought from M Cree very happy,

Pamela Buttaccio

16 de ago. de 2015

We were very pleased with our shopping experience. Unlike other dealerships McRee had prices on the cars and we were able to browse without pressure. That right there had on sold on this dealership. We were able to negotiate without hassle. The paperwork was a breeze and they found us an even better interest rate. Larry and Oscar were the best. It was easiest car we have ever purchased from start to finish, we spent maybe a total of an hour in the dealership throughout the whole process. McRee is our dealership for life.

Rear Admiral William Pickavance, Jr. USN (Ret)

15 de ago. de 2015

Craig Becker is as best as they come....great guy to work with when one of my vehicles has a problem!!!! Thanks...W. W. Pickavance, Jr. Rear Admiral USN (ret)

Ricky Thibodeaux

14 de ago. de 2015

Great service, friendly staff. Would definitely recommend Quick Lane for all your vehicle service needs.

Steve Mathews

14 de ago. de 2015

I have a 2013 Ford Expedition and I purchased the Extended Service Plan from McRee Ford. I have never had a problem when I take my vehicle in. The service is always fast and professional.

Charlotte Favor

14 de ago. de 2015

Ford Taurus - Belongs to my son, he was out of town and we helped him get his repairs. The experience with the battery upgrade went well and my son appreciated being able to pay by phone. I purchased my 2014 Ford Escape from McRee and am very happy.

Tom Butler

13 de ago. de 2015

Always great!! The staff is friendly and very helpful with all issues. All my questions were answered thoroughly.

Diana Scholwinski

13 de ago. de 2015

NO STANDING IN LINE WHEN I COME IN FOR SERVICE, EVERY STAFF MEMBER ARE VERY FRIENDLY. WORK IS DONE FAST

Matthew Matties

11 de ago. de 2015

QUICK LANE SERVICE WAS A LITTLE ON THE SLOW SIDE OTHERWISE DEALER ITSELF WAS EXCELLENT.

P. Morgan

11 de ago. de 2015

My Escape had a recall and I went to McRee Ford to have the recall repaired. It took about an hour, nice waiting area and courteous staff.

Michael Verinder

11 de ago. de 2015

It's a 20 year old Ford and this Dealer is doing above and beyond it's level best to keep the Bronco at 100% functionality.

Samuel Lynch

11 de ago. de 2015

Attendant was very helpful and mannerly. Service was perform in a timely manner.

Howard Glass/Diana Glass

11 de ago. de 2015

I always get excellent service at McRee. If I could give more t han a 10 I would!!!

B Brown

11 de ago. de 2015

KING RANCH F-250 IN AND OUT IN 2 HOURS, EXCELLENT SERVICE

Marlise Holzworth

11 de ago. de 2015

2016 Ford Explorer XLT. Great service. They did everything they could to make sure I was happy with my purchase.

Davina Fowler

11 de ago. de 2015

I purchased a 2013 VW Beetle Convertible. My sales rep was extremely helpful and friendly. The finance department was knowledgeable and got me a great rate. It did not take long to close the deal. I loved it.

Mark Gonzales

9 de ago. de 2015

The service was friendly, fast and very professional. The waiting area was clean and inviting. At the end, the cashier was very helpful and courteous. Overall I would definitely recommend McRee Ford Quick Lane Service and their dealership to everyone! Great job everyone!

Michael Alvarado

9 de ago. de 2015

I walked in with a bad situation but thanks to the McRee group I walked out in a favorable situation for my family & me.

Fred King

8 de ago. de 2015

Everything was just fine. I have been a customer of McRee Ford for at 35+ years. I have had excellent service from them all these years. I came to McRee at the recommendation of a friend in the mid 1970's.

Joseph Dewitt

8 de ago. de 2015

My 2008 Taurus had a rattle and it was fixed. I also had a pre road trip inspection and Maintenance. John Becker, my service man, had it ready in twenty-four hours.

Charles Neiman

6 de ago. de 2015

2013 Ford C Max. Service was good. Staff very helpful.

Edith Grasha

6 de ago. de 2015

The salesman (Mohamed) was great and very helpful.

David Connaughton

6 de ago. de 2015

Explorer Sport. Jay was great to work with. Made purchasing a vehicle easy!

Kenneth Hockin

5 de ago. de 2015

I had asked to have my brake linings checked to see if I needed new ones, found out after I paid, that they only do that when tires are rotated? Not sure if I need new brakes or not?Ken HockinAlvin, Texas

James Hudson

5 de ago. de 2015

service was perfect & fast as always & great price & I love my service rewards at mcree ford service personal is always nice & lets me know if they see something that might be a problem but does not try to push service that I don't have to have unless there is something that might no be safe

Paul Ward

5 de ago. de 2015

It was great. All repairs.where complete and on time.Thanks

Dan

5 de ago. de 2015

Full customer service, like it should be. McRee does a great job.

Gary Maynor

4 de ago. de 2015

Great place to buy a car or truck. Very nice people and treat you like home.

Mala Williams

4 de ago. de 2015

This by far was my best experience in buying a car from anywhere. I will buy from McRee Ford going forward there was no stress and it went smoother then I could have expected.Thank you McRee!

Warren Miller

4 de ago. de 2015

2014 Ford Focus Hatchback. Service was fine, however wait time is long. Staff very helpful.

Glenda Madsen

3 de ago. de 2015

Our Sales Rep. Robert Saxon was awesome and I love my car. The experience was easy and nice. Thank you!

Iris Shores

2 de ago. de 2015

I bought a 2016 Fusion from Robert and I am completely satisfied.

Robert Baird

31 de jul. de 2015

The overall experience was low stress; the customer experience was excellent and moreover the sales consultant worked with me to find the perfect Ford Explorer Limited ... the dealer has exceeded all my expectations for a customer experience.

Thomas Liston

30 de jul. de 2015

I took my Lincoln here because they have always done such a great job on my Fords

William Goodwin

29 de jul. de 2015

I have bought several vehicles from Mcree and have never had a bad experience with them.It's was a pleasurable experience to again feel welcomed. W.R. Goodwin

David Dickson

27 de jul. de 2015

As always very professional and courteous. Keith Black ways goes out of his way to ensure your service was up to standards and that you are completely stratified before leaving Quick Lane. Again a job well done.

David Conrad

27 de jul. de 2015

It went very smoothly except the rental car was very smelly.

Stephen Jones

27 de jul. de 2015

Marvin did a great job as our service adviser. He kept us in formed of the status of the vehicle along the way. Great service.

Michael Pentecost

27 de jul. de 2015

I let Colin, one of the many great sales people at Mcree, know what I was looking for in a used vehicle.He never once blew my phone up or tried to push a sale on me. Colin only contacted me whenever something that fit my criteria became available and even then just informed me with the particulars and didn't try to push me into buying it. When the truck I wanted became available I was in and out of the dealership without wasting any of my time. Nobody tried to up sale any extras and I never once felt pressured into buying anything.This was no doubt the best car buying experience I've ever experienced.

Brenda Baggett

25 de jul. de 2015

Great service after winning car in 4th of July drawing. Everyone nice and helpful from receptionist to management.

Chrystel smith

23 de jul. de 2015

Larry was amazing. He got me in and out quickly. Will definitely buy again through McRee ford. By the way I walked in and not one sales person approached me. It allowed me to look and see what I was looking for then I came back in and found Larry. It is so much better than being attacked when you first get there. Great job guys. This was my 2nd vehicle purchased there. I purchased a f150 2015

Thomas Wojcik

23 de jul. de 2015

I was pleased when you did a battery replacement on my F150 a few years ago. So, when my battery stopped working on my Crown Vic, I didn't replace it myself. I brought it down to you. Glad I did. A problem with the battery holder would have been missed if I did it myself. Nick found the problem, advised me on the solutions and fixed it when the part arrived. Had to wait 3 hours for the part, but this is a 2003 auto.

Eric Flinn

22 de jul. de 2015

I've purchased 5 vehicles from McRee, they've always been very responsive with what I was looking for and needed for a vehicle. From sales to service their level of care and professionalism is by far the highest I've ever experienced.

Barbara Becker

22 de jul. de 2015

The staff was friendly and helpful and willing to go the extra mile.

Danica Cohen

20 de jul. de 2015

We had a great experience at Mcree Ford Dickinson. This is the second time we have purchased a vehicle at Mcree both times My husband and I loved working with the sales men Jeff Kuhl.

Travis Baker

20 de jul. de 2015

2015 F250 Super Duty. I did not purchase my truck from McRee but you can bet that they have my business now since the service was the best that i have probably gotten. That is compared to our other vehicles, BMW and Mini Cooper service that is "included" in our purchase.keep up the good work and love the quick service oil change. WOW... really fast, even with 13 quarts of oil to change...

Frank Bowie

20 de jul. de 2015

I came in for an oil change and even though it was very busy, I received prompt service. As always all of the staff was friendly and helpful.

Timothy De Fosse

18 de jul. de 2015

Service was exactly what I expect from a service department. No debate or confusion to get to the end result.

Peggy Hall

14 de jul. de 2015

As usual wonderful and fast service. I have never had a bad experiences at McRee Ford

Robert Morris

13 de jul. de 2015

I had my 2013 F-450 serviced, oil changed, DEF topped off, tires rotated and balanced. This was all done in a timely fashion. The staff was excellent.

Randall Rance

13 de jul. de 2015

Once I found James Tillman online sales, everything moved much more smoothly. If your looking for a new or used car ask for him personally, Great Job. If you are taking in a trade get it apprised I would recommend taking to CarMax to get an appraisal first so you have something to compare theirs to. Will do business again.

Linda Faulkner

11 de jul. de 2015

Service was great. They met me at the door of my vehicle to see how they could help. It was quick.

Gary Myers

11 de jul. de 2015

The service was excellent. Went in for a routine maintenance oil change and tire rotation on a 2013 F150 Pickup.

Denise Laffey

11 de jul. de 2015

I was looking for a good reliable car for my daughter. When I came to McRee Ford, Larry met with me and it was obvious that he was very knowledgable and had the experience to know exactly what we needed and could afford. He was able to get us into a Certified 2013 Ford Fusion. This was an wonderful, easy experience. Thank you Larry!!

Jerrett Horn

10 de jul. de 2015

Bought a escape from McRee ford. The sales and staff did were amazing. I highly recommend this dealership.

Michael Verinder

9 de jul. de 2015

I have been going to McRee Ford for my Parts & Services since summer 1975 and I will continue to go to them for the foreseeable future to obtain their excellent care.

David Thompson

8 de jul. de 2015

We had to wait 30 days for a warranty repair appointment, but I guess that is to be expected after all the flooding Houston had.

George Butler,,

7 de jul. de 2015

Very GoodNext time I buy a car, used or new, McCree Ford ranks high

Edward Strausz

7 de jul. de 2015

John Becker went out of his way to be of assistance. Work was completed quickly and I am satisfied.

John Coody

6 de jul. de 2015

Is was a fast and very good experience! Tommy Monk was a very good sales man.

Diana

6 de jul. de 2015

Great place to get oil changed. I would recommend this place.

Raymond Perry

3 de jul. de 2015

Fast, friendly, courteous service. Clean and comfortable waiting area.

Michelle Aycoth

2 de jul. de 2015

Marshall Puckett was our salesperson. He did an excellent job with showing and test driving many vehicles before we chose the Explorer. Great buying experience!

Stephen Tschepl

2 de jul. de 2015

Great service. Sales did a great job cutting to the chase and getting me a deal, and finance had my offer ready in really good time.

Michael Ford

1 de jul. de 2015

I have bought several cars/trucks in the past from McRee and they have always done a very good job! That was the case again this time. Their Service Department has been great when I needed them in the past.

George Thompson

30 de jun. de 2015

I dont know if you received the message about the jerk in the acceleration so I'm sending this notice again. Marshall Puckett & Tommy Hicks are excellent sales people. Also, I was very impressed with Oscar Williams. Very nice to deal with. Three days after the purchase I noticed a significant "jerk or slip" on acceleration from still. I have never owned a front-wheel drive car before so I don't know why this occured or if it is another kind of problem. If it persists, then I will have to have it corrected.

Brenda Hay

30 de jun. de 2015

As always the experience is great.The atmoshere is good and the people are so kind and very helpful.

Mikel Lowery

30 de jun. de 2015

I bought my used 1999 Ford SC truck at McRee in 2002. I've had it serviced at McRee and I'm still driving it with 190900+ miles on it.

NORMA DE LA TORRE

30 de jun. de 2015

Friendly & efficient customer service. We went to place an order and we leave with the new car. It was awesome.

Emilie Saldana

30 de jun. de 2015

Awesome experience! I will come back to by my future cars and will encourage my family and friends to do the same.

Dwight Levins

30 de jun. de 2015

Service was done in a timely manner. It was an unscheduled visit. They also change my fuel filter which I supplied.

Robert Bock

29 de jun. de 2015

Robert did a good job getting me into a truck that fit my needs and was like my past truck.

William Creasy

26 de jun. de 2015

I went in on Tuesday to schedule several maintaince items for my truck, power steering system flush, recomended at last oil change, replace two tires, check brakes for slight chatter, and change oil. This was all put a work sheet and scheduled for first thing Thursday morning.I arrived Thursday morning at 6:55 and I was about third in line to talk to a rep. Well I was ask if I had been there before and I told them not since Tuesday and that the service rep had already filled out a work sheet. That initated a search that did not find the sheet so Mr. Sanjay filled out a new one. Later I was called when the brakes were observed and ended up having the rotors turned and the front end aligned. The Truck has always been a pleasure to drive but driving home it drove as if it were new. I have owned ford F150's since the 1950'sand this truck is the best yet, if it wears out before I do I will go for one of the new aluminum body ones. The lady at the check out and pay counter is a great improvement over the last person that was in that position. I could have just said every thing was fine but since you go to the trouble to ask I feel that I must give you some something to read! Thanks

Gerardo Perez-rangel

25 de jun. de 2015

excellent! easy, fast with quality. when We are so happy whit this Ford Dealership.

Pauline Grennan

25 de jun. de 2015

I took the auto in for a regular maintenance and forgot to tell them that I needed a headlamp bulb and when I thought about it after I assumed that they would have checked it but they didn't so now I have to go back in for one bulb which is an inconvenience.

Joyce Ferguson

24 de jun. de 2015

I own a beautiful taupe 2013 Ford Edge that I love dearly. Saturday, June 13th the battery decided to quit at 2pm and a sweet neighbor came to my rescue to jump the Edge off. When I called McRee Ford at 2:45 and spoke with Clayton in service. He told me they closed at 3pm but he would wait until i got there which was 3:10. He was so helpful and courteous to my needs since I needed to be in downtown Houston by 4:30 and still needed to dress for the Gala/Style Show I was chairing! Mrs. Tina in the Car Rental section of McRee Ford also stayed and was so helpful to lease me a rental vehicle! The Lord truly answered my prayers to get me to McRee safely and for the employees to be receptive to my ordeal! Our family have been Ford owners ever since I was old enough to sit in a car and we have taught our children to purchase ONLY FORD, USA products. We discovered MCREE FORD in Dickinson 17 years ago when we moved to Houston. We have been very blessed with all the vehicles we have purchased from them and their quality staff/service we have received! I always recommend this dealership to my friends/families who are searching for a GREAT Quality Vehicle:) thank you all for everything you do to keep us UP and RUNNING!

Nathan Kelly

24 de jun. de 2015

2015 Escape and the treatment was fantastic. Your folks stayed after closing time to finish the deal on my vehicles. Thanks for the great service.

Frank Ratka

24 de jun. de 2015

Disappointed that your shop did not have chevrolet software for tire pressure computer readings for my truck.

Nicky Owens

24 de jun. de 2015

F250Had great service.Prices are fair and staff was kind.

Robert Bauschke

24 de jun. de 2015

The staff was very friendly and very helpful. The service was done surprisingly quickly. There was the added bonus of cleaning also done to the vehicle. The servicing was done very well.

Emily C.

24 de jun. de 2015

McRee Ford staff helpful & go above & beyond when it comes to accomindating their customers. Pleasant experience with Chad in sales,,employees at rental vehicle desk & also Clyde in the finance department. Will definitely recommended anyone & everyone to visit McRee Ford for both their vehicle purchases & servicing.

Vickie Schultz

23 de jun. de 2015

I brought my 2015 for Escape in for my first oil change. Wasn't sure where to go, went to the Service Department. They checked and the Quick Lub was a two hour wait. They would work me in on the Service side. The gentlemen at the Service Counter was very helpful and polite. I enjoyed visiting with him. I'm sorry I don't have his name with me, my paperwork is in my car. You can look it up.Thank you, Vickie Schultz

Happy Ford Edge Driver

23 de jun. de 2015

I came in to QUICK LANE with a flat and worn tire, left shortly after that with a "car like new". The service, knowledge and efficiency of the stuff is incredible. Especially Keith at the reception does always a great job in getting the work going.That's my place and I always recommend it to my friends.

Joe Hampton

22 de jun. de 2015

The service received was prompt and exactly what I requested. Being of a technical background, my curiosities on failure/repair findings are usually unresolved, as the service writer only has basic details. For future visits, I will try to request the retention of the damaged part and/or conversation with the repair technician. Overall this is a solid dealership, having purchased and maintained five personal vehicles from this location in 15 years with all still owned and two with over 250 thousand miles.

Mark Webster

22 de jun. de 2015

Fast service for an oil change and road maintanence check.

Valued Customer

20 de jun. de 2015

Great experience, no hassle and very friendly. They got me in and out in no time.

Wendell Hartley

20 de jun. de 2015

Dropped off my truck and looked like it was going to take the rest of the afternoon to just get to mine. Went to lunch and was called just after lunch that my truck was finished. What timing.

Gerardo Barboza

20 de jun. de 2015

Buying process was easy and the sales person found exactly what we were looking for. His willingness and promptness to attend our request were outstanding. The two areas of improvement, are the waiting time between the sales person and the financial to close the deal. I did wait about 1:5 hours. And the facilities to wait, other than water, there is not a waiting room or any room with some kind of entertainment for log waiting times.When I pass to talk to the financial department, process was faster, direct and clear more than any other car buying experience I have ever had. I really appreciate the honesty and work ethic I found on this dealership.

Robert Murphy

19 de jun. de 2015

2014 escape. A great car and perk of free oil change=awesome! Friendly staff and prompt attention

Stephen Loyd

19 de jun. de 2015

The staff was very helpful. When I came in I told them about an issue I had and they immediately let me know my options. The service was wonderful.

Gary Hinkle

17 de jun. de 2015

The part took a while to get, but once it was in, the dealership called and had it installed in one day Great job

Gerard Burke

17 de jun. de 2015

My sales person and even the Sales Manager Dain were very helpful, which is why I chose McRee again.

Connie Birmingham

16 de jun. de 2015

We love the friendly people and the personal service McRee Ford always give us.

Glenn Maddux

16 de jun. de 2015

Justin was very helpful in me finding a truck. Will recommend him to all my friends in need of a vehicle.

Thomas L.

16 de jun. de 2015

They did everything I would expect them to do, efficiently, quickly and at competitive pricing. That's the big reason I keep bringing my vehicles here for service. They don't disappoint me. Haven't for over 25 years.

Brian Hagen

15 de jun. de 2015

I found the F150 on Cars.com and decided to make a call to verify they still had it. Justin was easy to work with and kept the negotiation simple and direct. I was able to put my hands on the truck, make a final decision and manage financing in a very short period of time. The truck was exactly as described and depicted in the listing. Would definitely recommend the Dealership.

Sharon Dickerson

14 de jun. de 2015

Great service, quick and efficient. Tech also synced my new phone to my truck.

Diane Stafford

13 de jun. de 2015

Staff was knowledgable and helpful. Everyone was very friendly

Linda Butler

12 de jun. de 2015

I will continue to sing the praises of McRee Ford as I have done for years.

Donald Gavin

11 de jun. de 2015

thought the wait would be a long time because of the 2 long lines. I was out within an houe...really pleased with service

Evelyn Wagner

11 de jun. de 2015

My car has been in the shop for 16 days. I don't know if this is because it is out of warranty or what. The first thing I was asked when I was told how much it would be would cost was "Have you considered trading it in?". That really made me mad. Also, it took days before I could get a status on my vehicle or a call back.

Richard Sanchez

10 de jun. de 2015

Friendly employees. Nice waiting area. Keeping my 2007 Escape running fine.

Erma Young

10 de jun. de 2015

Always good service. Employees are very helpful and nice to work with.

Bobbie Hodges

10 de jun. de 2015

I purchased a 2014 Ford Focus. The service was excellent and the staff very helpful. The salesperson, Tommy Hicks, was so down to earth and not pushy. Seemed to be honest and sincere. I just went through a flood that destroyed my home and my car, so these kind of things are extremely important at a time like this.

Tomi Porterfield

10 de jun. de 2015

Not much else to say about a scheduled oil change.

James Perry

10 de jun. de 2015

Was very pleased with the service experience I had.

Haley Beyer

9 de jun. de 2015

Everyone was very helpful! I wanted a good price and I did not want to haggle to get there.....McRee helped me accomplish this!

John Faught

9 de jun. de 2015

Quick turnaround and no run around. Marvin an John are top notch - along with the service techs.

Kenneth Abshire

9 de jun. de 2015

2015 F-150 Platinum: I have been dealing with Marvin Zepeda as my Service Rep for some time now (since 1989) and he has always treated me with nothing but respect. , Marvin is a man of integrity and I appreciate his concern and honesty. As usual, I am completely satisfied with the service from all the staff I dealt with. Thanks

Deborah Wentzel

8 de jun. de 2015

McRee Ford...That's My Dealer!!!Been there since 1976 and still coming back!!!

Ralph Hobratschk

8 de jun. de 2015

The service was done with speed and skill. Well pleased, as usual.

Ron Williams

8 de jun. de 2015

The work required was done in a timely manner and correctly.

Paulette Gonzales

6 de jun. de 2015

I thought the time it took to complete the service was too long. It was dropped off and returned later and had to wait what I thought was too long. Two of the service attendants asked if it was done and I kept telling them no.

Joseph Cashiola

5 de jun. de 2015

King ranch truck f350, Service was great! Your staff was very helpful

Kenneth Nelson

4 de jun. de 2015

The staff was very helpful! Got me in for the inspection right away and out in a timely manner. Thanks so much to them.

Charles Baker

3 de jun. de 2015

It was great! David Rush is the best. McRee Ford is the best dealership in town

Michael Melanson

2 de jun. de 2015

The entire process was easy and stress free from start to finish. Very happy with sales staff and service department

Robert Lambert

1 de jun. de 2015

I had my oil changed and they did it in a timely manner. The service was courteous.

Ann Bragg/Bob Bragg (Baypu, Realtors, Inc.)

1 de jun. de 2015

Purchased a 2013 F-150, Platinum, 4-wheel drive, Ecoboost 6 pick-up in Dec 2013. I have been very pleased with this vehicle and use it as our primary long distance travel vehicle. My one complaint is the less than expected MPG we are getting; i.e., about 16 MPG, especially since it is primarily used on long trips and highway miles.

Jackie Cridland

1 de jun. de 2015

everything was good and the service is good too ....

Patrick Tinsley

1 de jun. de 2015

Always a pleasent expierience at McRee. Marvin Zapeta is always very helpful

Steven Kirk

29 de may. de 2015

Always very friendly and courteous. They explain all repairs before preforming the service,

David Boatright

29 de may. de 2015

I arrived early and was out in an hour and 1/2 (Tires, alignment, oil change). I was very pleased.

Bret Babcock

29 de may. de 2015

Keith Black (Quick Lube)was very informative about maintenance and repairs needed for my Ranger without overselling. Because of this I have scheduled a repair with McRee service.

Ralph Delanoix

29 de may. de 2015

Dropped by unannounced for recall work and the service rep got me in and out with all repairs done in less than 1 1/2 hours. That was pretty amazing.

Tommie Andress

29 de may. de 2015

I was completely satisfied with all the work that you have done to my Mustang

Larry Kunz

28 de may. de 2015

We have a 2015 Explorer and love it. Our service has been outstanding and the staff was very courteous and helpful.

Julie Carter

27 de may. de 2015

The team was able to identify the issue right away and quickly pulled the parts, made repairs, and sent us on our way!

Wesley Bertrand

27 de may. de 2015

My wife and I came in and we're looking at a 2015 F150 XLT. We were not happy with our other experience with another ford dealer so we came to McRae. We are very thankful for the help that Clinton gave us. Very low pressure to buy and he helped us with exactly what we wanted. We will definitely be back for other purchases. We ended up getting a 2015 F150 XLT Sport 4x4. Thanks to all the staff that helped us out.

Edward Boyle

25 de may. de 2015

I love my truck, and the service at mcree . thank you

Amy Carr

23 de may. de 2015

Keith did an excellent job and I will continue to go back to McCree Quick Lane due to his service. There was an issue when my oil was changed on 5/13, the technician who changed the oil, left the old gasket on the filter so I ultimately had 2 filter gaskets and it caused a leak. Keith rectified the issue with top-notch customer service. Thank you!

Warren Trahan

23 de may. de 2015

Buying and servicing, an overall great experience at McRee Ford.

Michael Earley

22 de may. de 2015

The technicians are always so thorough and considerate. Jason and Corky both took extra efforts to ensure the problem was corrected.

Alfred McCarthy

21 de may. de 2015

The service was only a 5000 mile oil change, etc. It was done quickly and to the standard to which I have become accustomed! Thank you!

Gregory Dalton

21 de may. de 2015

I have a 2013 Ford F-150. Service is always very professional. The staff keeps you informed and gets the repairs done as quickly as possible.

Steve Corbett

20 de may. de 2015

My husband brought the truck in. it is his truck but he did not comment on anything.

Carolyn Sexton

20 de may. de 2015

Craig Decker very helpful. Loaner car extremely important .

Susan Beadles

20 de may. de 2015

2015 Ford Escape SE Ecoboost. Service could not have been any better. Gave me all the time in the world I needed, (and I took 2 weeks)sitting in, driving, looking at all the different packages etc. Everyone working at McRee Ford (and especially James Tillman)were very nice and helpful. It's like a family experience and no matter which sales person is actually selling you the vehicle everyone at McRee Ford wants to help and were very polite and courteous.

Noemi Saraiva

20 de may. de 2015

Very helpful staff.The last one I purchased was a Escape. Love it!

Clarence Cope

19 de may. de 2015

The people at Mcree Ford are all wonderful--they really care about their customers, the community, and each other. Service Will get you in and out real fast. New cars will get you the best price available, and used vehicles department won't sell you a lemon while giving you an honest price. My last New vehicle was purchased at Mcree and my next one will be there also. Thank you Mcree! From a satisfied customer.

Mary Ploss

19 de may. de 2015

We have never had our oil changed so quickly before. We were in and out in 15 minutes. It was supposed to take us 45 minutes according to the technician when we arrived and were very surprised when it only took 15 minutes.

Vincent Mclawchlin

18 de may. de 2015

Mcree ford is a great deal ship full of helpful people.

Michael Mclawchlin

18 de may. de 2015

This is the second truck I've bought from mcree ford. MO is a great sells person.he always gets me what I want at a fair price.

Albert Pray Iii

18 de may. de 2015

I always am pleased with mcree people and service. I would always recommend mcree to anyone for quality people that I always trust to service my vehicles

Gary O'Neil

18 de may. de 2015

have had nothing but great service with McRee. Will come back again and again

T Dever

18 de may. de 2015

The service we received was excellent. The staff was nice and smiling. Rarely seen these days.

Aaron Reyes

17 de may. de 2015

Servce dept was very courteous ,Marvin Zepeda especially, knowledgeable of his job.

Walter Candelari

15 de may. de 2015

Fast and efficient. Hit the right time to avoid long lines.

Nikki Hadley

13 de may. de 2015

One of the best experiences I've had at a dealership.

Timothy Ridgeway

13 de may. de 2015

Marvin was very professional and helpful,the complete experience was great!!!!!!

Sally B Briggs

12 de may. de 2015

Staff and service was great. Had a recall on airbag and it was taken care of within an hour after I brought it in. Excellent Service.

Jason Lawrence

12 de may. de 2015

Staff was helpful and friendly as always! I will go back whenever I need service.

Kevin Mckisson

12 de may. de 2015

Quick Lane was able to let me know about some impending work that needs to be done. This is an older car that I am trying to maintain and keep running well. I appreciate the effort that Jameson and the team gave to keep me informed.

Chris

12 de may. de 2015

It's a car dealer so you know how things can be but it seems better than most.

Martin Kilsdonk

12 de may. de 2015

Very pleasent and profesional as always. The work was done quickly and at a reasonble cost.

Julie Nash-davis

12 de may. de 2015

I really enjoying the Escape. My salesman was awesome and I was satisfied with the deal. Only thing the process of purchasing a vehicle need to be little shorter.

Richard Johnston

12 de may. de 2015

I had great service all around! I have bought 25 to 30 new vehicles in my life time and your service was above all.

Susan Franklin

12 de may. de 2015

The individual I dealt with was helpful, giving me the information I wanted. When my vehicle was picked up by my husband though, discounts and "rewards" I had accrued were not deducted from the bill as I was told they would be. I had to call dealership and have the bill recalculated and recharged to a credit card. I found this to be very annoying and it means he (we) have to check the bill for amount credited and amount submitted for payment.

Robert Stevenson

11 de may. de 2015

I needed a 7500 mile initial service on my Focus. I obtained that in a reasonable time. When I was checking out the cashier recognized that I was being overcharged for parts and corrected that. When I got into the car, the radio had been changed to an AM sports talk station and I could not find a way to get it back on FM because the design of the vehicle doesn't make that easy to do. The cashier came out and got it back to my usual station. So, kudos to the cashier. No so many kudos to the service tech.

Mark Bolen

11 de may. de 2015

I had been driving around with a car problem for more than a year worried about the time and expense of the needed repair.I found out I could bring it in to the express repair facility I decided to go ahead. They took care of my problem in 25 minute and it only cost me $5.40. Next time I will not hesitate to bring the car in quickly to McRee.This is why I have bought my last 5 cars from McRee.Way to go McRee!!

Barbara Taylor

7 de may. de 2015

I did not have an appointment, I just stopped by to see when I could bring my truck in. The gentleman call back to service and I was told I could be seen right then. He also told me it would take about an hour an fifteen minutes so I waited. I had a good experience with the dealership and they told me what needed to be serviced next on my truck. Thanks for the good service.

G. Roberts

6 de may. de 2015

Window motor on the rear door quit functioning. The technician got it out of a bind, and was honest enough to explain that it may run for another day or months without a repair. My concern was that it would break while the window was "down". McCree Ford offered a loaner while the parts are ordered, so I was not inconvenienced at all. They made the repair and it is working fine\.

Curtis Royer

6 de may. de 2015

My vehicle was ready when you said it would be ready, no delays.

Dcollier

5 de may. de 2015

We have purchased 3 vehicles from McRee Ford and the customers service is why we keep going back. They didn't have the vehicle we wanted and they found it for us and had it in a very reasonable amount of time. The whole staff makes you feel welcome!

Stefan Knieling

5 de may. de 2015

I have always had great service at McRee Ford. I appreciate the separate quick lube line to get the simple stuff out of the way.

Deborah Hampton

5 de may. de 2015

Came to Quick Lane for an oil change, but Keith Black, my sales rep. noticed that my right front tire was in poor condition. After discussing the situation, Keth helped me purchase a set of new tires for my car. I admit that I do not pay close attention to tread wear, so I was grateful that Keith takes his job very seriously. I really appreciate the great customer service I receive at McRee Ford.

Ron Howerter

5 de may. de 2015

Very efficient and professional.TV was showing soap opera vs. weather or news.You need to have a new car (Edge) or F-150 in your show area for customers to 'kick the tires' while waiting.

Zona Brown

5 de may. de 2015

It was good. The wait time was a little to long but other then that it was good.

Kenneth Abshire

4 de may. de 2015

2015 F-150: The sales person was extremely knowledgeable, helpful and courteous, he couldn?t do enough. I realize that he is a sales person and that is his bread and butter however, of all the vehicles I have purchased this individual was one of the most pleasant and personable I have had the pleasure to deal with. The vehicle itself is a good looking truck and fun to drive with all the bells and whistles, almost too much.

Brad Wagganer

4 de may. de 2015

The only problem I can say is that I had to call to see if my vehicle was ready. I think a phone call would be nice to update the customer especially if the vehicle is held over for more than one day. Other than that excellent job.

John Chisler

3 de may. de 2015

2008 Explorer---Service was excellent as usual. Staff (Marvin) very helpful. thanks

Russell

30 de abr. de 2015

I purchased a 2008 ford f250 power stroke.. The service was great. Mohammed our salesman was the best. Treated us like a king & queen. Best experience ever. Highly recommend McRee ford...

Erika West

30 de abr. de 2015

The service that I received at your facility was by far the best that I have ever had from any dealership. I am so very happy with my car and that was made even better by your staff helping me and being patient with my every question, no matter how small it was.

Gary Gaston

29 de abr. de 2015

I deal with the same Guy every time i go. Her knows what i l;ike and is very versed on my needs. GG

Diane Collins

29 de abr. de 2015

My appointment went well and was completed within an hour.

LC Kline

29 de abr. de 2015

Great service from the McRee Ford team, Denny Stevens completed my purchase with ease.

Sandra Jordan

29 de abr. de 2015

Fast and easy, no delays or wait. Had tires rotated and oil changed

Larry Baker

29 de abr. de 2015

Went in on Saturday morning for a recall item and was out within an hour. excellent. Thanks to Craig.

Larry Johnson

29 de abr. de 2015

Just popped in to get my oil changed, and I did not have to wait as long as I thought. They were able to get to my car in good time, and got the works service done in a good time. Long enough to do it right, but no delays. Great job, once again.

Deborah Wing-Leonard

29 de abr. de 2015

Your staff takes consistently good care of my Explorer. I trust and appreciate the work you do.

Michael Thompson

28 de abr. de 2015

Best service & friendly, experienced staff is what I experienced .Keep up the good work.

Marcelo Perez

28 de abr. de 2015

From beginning to end my experience buying my F250 was one of the best i ever had. All my questions were answered and needs were met without issue and i left with the truck i always wanted and the way i wanted it. Thanks

Nadine Casimiro

25 de abr. de 2015

I have always liked the service I receive at the Quick Lane that is why I always return. I realyhope the service continues as the staff and all is very nice and helpful!!!

Calva Garza

24 de abr. de 2015

I recently purchased a 2015 Fusion SE and I have been so pleased with it! I was helped by Clinton Ashley. He was very informative and wasn't pushy which I appreciate. Thank you McRee Ford for everything!

Kathleen Wilson

23 de abr. de 2015

The service was great. In & out in 45 min as promised

Joseph Dewitt

23 de abr. de 2015

Only had The Works and new wipers.. Appears to be good, hard to tell this early. Glad I had brakes inspected.

Richard Rich

23 de abr. de 2015

Mohammad and the staff at McRee are top notch; professional from the start, Mohammad quickly understood what I was looking for and instead of having me test-drive endless choices, narrowed those tests down to 2 models. Once I made a decision, the only part of the transaction that wasn't quick was going through the paperwork. Although it was not as expeditious as I would like, the process went fairly quickly. What convinced me to continue my transaction at McRee was the personable approach of the dealership, Mohammad, and the overall atmosphere. I did not feel like I was in a high-volume dealership and felt like I was family.

Dennis Bartlett

23 de abr. de 2015

Mcree repaired my truck very quickly and accurately. I'm very happy with my dealings with this dealer and trust them to always treat me right.

David Conklin

22 de abr. de 2015

Initial processing for 7500 mile servicing was delayed at the Service Desk, however once process was started the servicing was conducted rapidly.

Jonathan Hinze

22 de abr. de 2015

Hand down, the best experience buying a vehicle that I have ever had. Everything was delivered as promised.

Paul Yarbrough

22 de abr. de 2015

John did a great job. I am driving my third expedition purchased from McRee Ford.I think McRee Ford is a great dealership.

Sara Wagganer

22 de abr. de 2015

Once my vehicle was taken back for an oil change, I was out of there in 20 minutes! Three cars ahead of me, and I was only there a little over an hour. I think other customers are just impatient! PS, they did forget to close my hood all the way, which I did not notice until I was on the freeway. I did call and tell the service advisor.

Larry Meador

22 de abr. de 2015

Salesman, Josh Love, was very helpful. He was thoroughly knowledgeable regarding the vehicle I wanted and worked diligently to find us just the right vehicle. Since the exact vehicle I wanted was not available (very picky), he ordered us the exact vehicle I wanted. It came just like I wanted and the entire process went very smoothly. The price and service was better than I expected.

Marion Knight

22 de abr. de 2015

If I didn't like the service I would go elsewhere.

Pepper Smith

21 de abr. de 2015

Purchased a 2015 Ford Edge--Larry Hayes called me and explained what was available and the cost. He was prepared with paperwork, car, and options when I arrived. Service was excellent as always.

Crystal Granger

19 de abr. de 2015

Vernon did a great job. I purchased a 2015 Escape. Everyone was very nice.

Shannon Latuch

16 de abr. de 2015

It was great . Will definitely send friends and family.

Allan Williams

16 de abr. de 2015

6th Vehicle purchased from McRee. Customer for Life.A.WilliamsLeague City, Texas 77573

Dani Saltzmann

16 de abr. de 2015

My sales rep was awesome, got me in quickly, called with updates, had everything ready on time as promised. And, my truck was clean when I picked it up. He was friendly and very helpful.

Liz

15 de abr. de 2015

The sales team is always helpful, especially Colin! We have bought our last two cars from him and even things such a repairing a tire have been simple. Just a nice experience.

Ruth Cox

15 de abr. de 2015

the service was excellent AND FAR FASTER THAN EXPECTED

Kimberly Zotz

15 de abr. de 2015

The salesman was able to take a quote from another dealership and not only beat it, but explain the differences between how McRee works vs "the other guys." This really opened my eyes, and really sold me on the dealer as a whole.

Patti Hafer

15 de abr. de 2015

every went as planned lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Ralph Hobratschk

15 de abr. de 2015

The brake jobs were done well and stopping is a much better experience. The one downfall was the length of time it took to get the work done. I brought my F-150 in on Tuesday noon and it was not ready until the following Monday afternoon. Seems a bit excessive for a brake job, but then there may have been a lot of them ahead of me.

James Fuglaar

15 de abr. de 2015

I bring my car for regular service. They're always friendly and honest about needed maintenance, unlike dealers closer to my home and office in Houston. They provided a free rental vehicle for the time my vehicle was being serviced.

Mike Cooper

14 de abr. de 2015

The quality, turnaround time & pleasant demeanor of the staff is second-to-none. Always "EXCELLENT" in my book

Carolyn Grizzaffi

14 de abr. de 2015

Always treated excellent by our service rep. John Becker. John makes sure we are always satisfied with work that we had done before we leave. We have purchased 9 vehicles from Mcree our salesman is Jeff Kuhl. Jeff always makes our visit to Mcree very relaxed cause Jeff takes his time with us explain everything we hit him with. The loaner program Mcree has in place is great.

Stacey Cumming

14 de abr. de 2015

I took my car in for service. There was a noise after I got it back. But they were very friendly and worked hard to get it repaired. Only complaint is that I wasn't told up front that there was a long waiting list to have my car repaired. I would have preferred to held onto my car until they could fit it in. Instead I took my car in on a Wednesday and they didn't start working on it until Friday. They did give me a loaner car, but I prefer the comfort of my car.

Hazel Lambert

13 de abr. de 2015

My son & daughter brought me in and Jeff Kuhl took really good care of us. We were able to pick out the car I wanted take care of all the paper work and left the same day with my wonderful car. I am very pleased with the car, its taking me a while to get use to it. I had my old car for 18 years, things have changed. I WILL recommend Jeff & McRee to my friends. Looking forward to coming to Jeff's class on my car.Mary Lambert

Oscar Melghem

13 de abr. de 2015

Ford F150. Service was great as always. Staff was extremely helpful. Thanks again

Ronda Neumann

13 de abr. de 2015

Ford F150 PlatinumThe service was great, very helpful.

Julie Moncur

11 de abr. de 2015

I always ask for John Becker to help me schedule and follow up with service. I am never disappointed. Was pretty surprised to have a recall already for my new Escape, but it was taken care of quickly and thanks to your owner loaner program I am still a happy customer and Ford Owner of the Escape which I love and my 2001 Sport Trac which still runs great thanks to you guys!

Gina Kearley

10 de abr. de 2015

I was able to get in and out within an acceptable time fre.

Lewis Simmons

10 de abr. de 2015

2011 Explorer Limited - 36,000 miles - Oil Change - Excellent Job

Billy Modisette

9 de abr. de 2015

Couldn't been better, Love my F350 Dully FX4, Great service from whole Mcree Team.Bill Modisette281-831-0595

Melissa Sealy

9 de abr. de 2015

Loved my experience. Came in asked for a 2015 Ford Escape in white. Had it in stocked I asked for not extras to be adding. When I was asked during the paperwork process told them not interested and never hassled for adding add on's. Loved my salesman easy to work with. Will recommond others to work with Robert Saxon.Thank YouMelissa

Robert Mcdonald

8 de abr. de 2015

The Service manager took care of all my needs and made sure to call me when the work was complete

Charles Mutina

7 de abr. de 2015

Came in to get my oil changed and decided to rotate my tires as well. Now I have a vibration in the steering wheel. Not sure why but I'll have the tires looked at later this week to see what is wrong.

Robert Hart

6 de abr. de 2015

This was a fantastic buy. Everyone from the salesman to the GM did everything required to get me in the truck of my choice. I couldn't be any happier!

Thomas Hoyt

6 de abr. de 2015

A simple inspection...all good. Too many questions to answer....please stop telling me how many words to use!!

Heather Sims

4 de abr. de 2015

I was dropping off my vehicle for oil change and inspection. I reserved a loaner car as I could not wait 3hrs that time like I had in the past. I was told policy change happened and for oil changes they do not provide loaners for owners as oil changes only take 1 hr to compleye and I would have to cancel the reservation. I escalated over to a manager. Long story short he wanted to make sure I was not inconvenienced that customer satisfaction was the most important thing. So not only did they pick up my vehicle from work, they completed the oil change and inspection, but identified a bad front tire which I got a discount on, so they really went out of there way to make sure my vehicle was taken care of and a wrong was fixed to a right. Thank you for all that you do for your customers!

Tammy Ratley

3 de abr. de 2015

It was nice to be able to drop off and pick up because of our busy schedule.

David Peterson

2 de abr. de 2015

Helpful people and good service. Note that I marked quality of repairs as 3/5 as I have no way of measuring repair quality

Christopher Sellers

1 de abr. de 2015

Jeff Kuhl is awesome!!! I wasn't really looking for a car, but he showed me a car that I really liked. I thought about and bought it.

Michael Van Dongen

1 de abr. de 2015

We knew Robert Saxon from another visit to McRee last year and decided that we wanted to talk with him again about trading our truck in for a 2014 FX4. Mr. Saxon helped us tremendously and I cannot say enough about his customer service and wanting to help us to get into a New Ford! The experience was wonderful and we will definitely rely of McRee for our Ford Needs in the future!

Claudia Francone / Don Francone

1 de abr. de 2015

Another great experience ! I never expect anything less. Thanks for the great service year in and year out !!!

Alan Fuhrmann

31 de mar. de 2015

Easy buying process. I like the Quik Lane service. Good people and customer courtesy.

Harold Bohn Iii

31 de mar. de 2015

I had a problem with my F150 pick up. The left rear lock was not working properly. From the time I walked in until the time I left, the service writer never put the receiver down. I had more of a conversation with Robert Saxon then I did with the service writer. Mr. Saxon even carried my belongs to the rental car. He went way beyond any service I expected, he truly is an assistant to McRee Ford. The service writer called the next day and told me that the work was done, but asked if I wanted maintenance done to the oil and other fluids. I said that I had been changing the oil myself while teaching my son how to do so as well. He sarcastically went into how I could teach him to change the other fluids. I can't explain how disappointed I was with his response.

Thomas Whitley

31 de mar. de 2015

I have always been treated fairly and with respect. I hope to be puchasing a new truck in the near future and hope that process goes well also. I hope McCree will value my loyalty to them as I have been doing buiseness with them since 1999.

Miguel Delgado

31 de mar. de 2015

one word respectful ..............................

Laura

31 de mar. de 2015

I purchased a 2015 Mustang. Shannon was my salesperson and went above and beyond, he is awesome!

Cathy Corley

31 de mar. de 2015

When I explained what was wrong with the car I was told to bring it in right away even though they would not be able to work on the car until the following week and I was given a loaner car. I appreciated not having to worry about the"wrench light" coming on again and losing power while driving....it was quite scary the first time. Everyone was VERY helpful...I had changed purses and didn't even have my insurance card when I went to get the loaner car. The lady told me to call my insurance agent and have it faxed over.....I was on my way quickly. I have been driving my car "wrench light" free for several days, even took a road trip on the weekend...and I can use my back up camera again (they fixed that too). I always have great service. Thanks!

Debra Cooley

30 de mar. de 2015

I have a 2015 Ford Explorer. The service was friendly, helpful and fast.

Mario Moreno

27 de mar. de 2015

was a unique experience thanks Mcree Ford,will definetly return and will recommend my friends to Mcree, I have been a customer for 4yrs. always great service with garanteed satifaction

Joan Fuqua

26 de mar. de 2015

very courteous.told everything they were doing and how long it would take.

Michael Smith

26 de mar. de 2015

overall , pretty good for a dealership. Denny was easy to deal with and I feel I got a fair deal on new F350. Vehicle came in on time and no problems except the tires were underinflated. 40 lbs is not right for a big truck!

Darick Johnson

25 de mar. de 2015

Service was good, clean facilities, very fast pleased

Dinah Mueller

25 de mar. de 2015

Vance is a great salesperson. Very knowledgeable and helpful, but never pushy. He really listened to me and helped me find the perfect car at the perfect price.

James Lingenfelter

25 de mar. de 2015

You have a great sale's representative (Vernon Baines) at McRee Ford in Alvin, TX

Mario

2 de ene. de 2015

Honestly, get your car looked at elsewhere if you need any repairs done on time. I have tried to get a hold of service in the past and nobody would answer the phone, instead I would wait so long that it would get routed back to the Secretary again just to be transferred a second and third time. I ws finally contacted 4 days after the contact date (which was also the date they said it would be looked at, which was 3 business days after I left it off) just to be notified my car had not been looked at yet. It would be another week without my vehicle at least. This is the worst service I have received from a dealership of any kind. I switched to Ford from Dodge because my dodge was in the shop more often but at least CL dodge got it back in 2-3 business days, always answered my calls, and always delivered on their word. Don't do your work here, buy from autonation down the road, better customer service and they really try to keep you happy

Achille

2 de sep. de 2014

Worst customer service how there win the presidents award from ford amazes me the guy Ben (financial manager) let us walk out the door he wanted 740 a month for a ford explorer limited. We asked him is the best yo can do he said yes and handed us our keys don't believe me I video taped it. This place is a joke I went to Gillman Acura and got a 2015 mdx for 525 a month fully loaded, this place is a rip off!!!!!!! Worst customers service oh FYI I contacted ford about this matter as well. You can email me your response at ajvarricchioatlive.com I'll wait to here from you!

PissedoffX10

18 de mar. de 2014

McRee Ford is HORRIBLE! When my 2010 F150 transmission started experiencing significant issues including jumping from gear to gear, RPMs shooting over to redline, etc. I called McRee and made an appointment with the promise that it would only take a day or two. My wife and I rearranged our work scheduled to drop the truck off at McRee. However when I arrived for the "scheduled appointment" I was told that the only get have it look at (for potential warranty work) was to get it in line and it would be 5 to 7 work days BEFORE they could even look. When I requested a loner car to get me through the waiting period, I was told no. Therefore, after being extremely concerned about the low millage transmission problems McRee Ford made it much worse by making promises they could not keep. Now I need to find another Ford dealer that cares about his or her customers.

Dallasbuyer3

17 de mar. de 2014

I was in the market for a Ford Fusion Titanium Hybrid and was in contact with salesmen from all over the state of Texas. James Tillman sent me a quote, an out-the-door price, and never wavered from it. Because of his non-pressure style and being honorable to his word, I bought from him even though it meant flying from Dallas to Houston to seal the deal and pick up the vehicle. When I arrived, James went above and beyond by picking me up at the airport. We arrived at the dealership and he had already given my papers to the finance department to speed up the process as I needed to drive back to Dallas that evening. I inspected the vehicle and noticed that there was a door ding and a small scratch on the wheel well, both of which James had expediently fixed. No one there pressured me to purchase additional items and the finance part went smooth. When the deal was sealed, James took me to my new car and noticed there were dirty marks on the inside ceiling. He immediately had a crew clean it. Throughout the whole process, James was professional and very personable. I've done business with many car dealerships and salesmen in the past, and I can honestly say my experience with James at McRee Ford was a pleasant, refreshing change, and ultimately rewarding as I got everything that we had agreed upon as well as first-class service. Whether you live in the proximity of Dickenson, TX or not, I highly recommend getting your next vehicle from James Tillman at McRee Ford.

ashleymcneal62

13 de ene. de 2014

I had a horrible experience at McRee Ford. My truck was in there for 3 week they never once called to update me. After two week I started calling every day, it was always promised it would be ready the next day. This whole time they charged me for a rent a car witch totaled $852.00. Finally when it was ready I took my truck and three days later the same transmission problem started happening again. This time I took it to another dealership, there is no way the Customer Service can be this bad at the new dealership. I have had many Ford vehicles, and most of the dealers I have dealt with have gone out of their way to try and help customers, and to solve customer problems. This is not how I felt at McRee. I would highly recommend that you go to another dealer, especially if you have warranty work.

LindaGW

13 de nov. de 2013

No one rushes you, everyone is friendly, honest. We have purchased several vehicles from McRee Ford. You couldn't ask for a better group of people to work with on getting a great deal and backing whatever they sell.

mcree1

26 de oct. de 2013

I had a horrible experience at McRee Ford. I felt that the Service Advisor had no personality whatsoever, and I felt that he, along with the mechanic, went out of their way to deny my claim. I have had many Ford vehicles, and most of the dealers I have dealt with have gone out of their way to try and help customers, and to solve customer problems. This is not how I felt at McRee. I would highly recommend that you go to another dealer, especially if you have warranty work.

dwarden1

23 de oct. de 2013

Friendly, helpful, courteous. Not pushy. Let you make decisions and ask questions without leading you to more expensive choices. Service does not end with the sale.

tadams2010

26 de jul. de 2013

Stacey was amazing to work with. She made the entire car buying experience smooth and easy. She made sure I was happy and even did a follow up call to check on me. I would send anyone I know looking for a vehicle to her and I will definitely go see her when we are ready to buy again. Thanks so much!- Tracey Adams

srodder39

7 de dic. de 2012

I was assured that I was getting the best deal possible. As it turned out I beat the deal by $4000 dollars. Bought at Mac Haik.

Angela Devers

5 de oct. de 2012

Our experience at McRee Ford with Frank Arra as our salesperson was excellent. He was very attentive to our needs, did not pressure us and exceeded all of our expectations. We will definately use this dealership/salesperson in our future purchases.

kschmitz

29 de sep. de 2012

Stacey Peters was delightful to work with. I was "just looking", but she made the process so easy and natural by trying to understand my needs. She has a gift of helping prioritize a customers "needs" and "wants". Her flexibity and easy-going style made the experience the best car purchasing experience I've ever had.World Class Sales team.Thanks!Kathy Schmitz

hduck

16 de sep. de 2012

I had a great experience with Robert as the salesman. No pressure from him even though I took several days to complete the purchase. The reason I did not give 5 stars on all categories is the pressure I felt from the finance man regarding the way I wanted to finance the car. Secondly, the sales manager who had been friendly prior to the sale walked past me a day later without acknowledging me. Also, the service manager is top notch in helping me with a follow up issue as well as one of his techs, Brian. The service writers though never acknowledged my presence when walking in there twice.

tpistone

19 de ago. de 2012

I am very pleased with my experience at McRee Ford and am excited to own a new 2013 Ford Escape. We have purchased three cars from McRee Ford and Frank Arra has be our salesman for over twenty years. McRee Ford is very lucky to have him. He is always courteous and knowledgeable. We will surely recommend him and the dealership to all of our friends.

bwalsh95

13 de ago. de 2012

This was the first time I have done business with McRee Ford. I purchased a 2006 Mercury Mountaineer that was fully loaded. My salesman was James Tillman. I can tell you I will be purchasing my next car from James at McRee becasue of him. He has gone above and beyond for me and responds to me and is a non-pressure salesman. I had to bring my car in for service less than 24 hours after purchasing it. I have worked with Mr. Donny Verret in service and he has been very helpful to me as well taking care of a parts issue with the car twice with the car. Prior to purchaing the car, the dealership fixed the power 3rd row seats and the side view mirror at my request. I also had a great experience with Oscar in Finance and doing the final paperwork on the sale of the car. I like the free loaner program for cars in service and that is very convenient and glad that you offer this. Many dealerships do not offer this. So far I am very pleased with my car and the dealership becasue of the 3 staff members mentioned above.Thank You,Brent Walsh

jsmayon

7 de ago. de 2012

always been happy here, bought several cars there and will be back! Frank was very helpful over the phone and once we got to the dealership!!

olegruf

2 de ago. de 2012

Excellent buying experience. Vernon Baines was helpful, knowledgeble, and personable, not a pushy salesman. We painlessly reached a price I liked and quickly completed the deal. His after the sale attention has been excellent and appreciated.

jeb3744

21 de jul. de 2012

The overall presentation of the showroom, offices and, particularly the personnel, was excellent. I received a ready response from Frank to show me what I was looking for. He was very knowledgeable of his inventory and where he needed to be to meet my needs. He also exuded a friendly and patient demeanor and made me feel at home. Great dealership and super nice and knowledgable employees.

mtollett

14 de jul. de 2012

I had used McRee a couple of years ago. I bought a used truck then. This time I needed a new truck. I had a good experience back then. My last salesmen was busy but he referred me to another saleman Chad. He was great. The whole deal with McRee was great. My wife bought her last vehicle from a dealer that was not good. So I highly recommend McRee. And I will go back to them for my next purchase.

susan74123

10 de jul. de 2012

Frank Arra and Clyde Chase made buying my new car a pleasure instead of a dreadful task like so many other dealers do. Frank took the extra time to walk me through the features on my car and made sure they all worked and that I understood how to use them. From the moment I walked in I was treated wonderful. Clyde made the financing a very easy process and I actually walked out feeling good about my purchase.I've purchased many cars over the years and have to say that I will never go anywhere but McRee ford from now on. Thank you Clyde and Frank!!!

tgonzalez

9 de jul. de 2012

Our family has been doing business with McRee Ford since they were located on HWY 3 many many years ago. I went in "just to look" around, discuss my credit, talk numbers...never did I think that I would be driving home that day with an Explorer 2011. (this was on a Saturday) It was like too good to be true!!! Shiela Shultz was amazing! She knew the answers to all my questions and concerns. She synced the car and phone. She showed me all the features to my new car. And then a couple of days passed after I got the car and she called to check on me to see if I was satisfied. I would also like to mention Oscar Williams/Finance Mgr., he too was a pleasure to do business with. I highly recommend Sheila Shultz and McRee Ford! Keep up the great job!

Kerry Puneky

3 de jul. de 2012

Good overall experience. Small problem with the new truck, sensor kept saying low tire pressure, when truck was taken back to dealer they were not all that excited about fixing the problem. And this truck has been owned for less then 72 hours. Not too happy about that. This is only a small problem so I can only hope that the service will be better if there are larger problems. Time will tell.

srkidwell

27 de jun. de 2012

We've purchased two cars from McRee this year. Jeff Kuhl assisted us both times and exceeded our expectations. We recommend Jeff and McRee to anyone we know in the market for a vehicle. We were offered very fair value for our trad-ins, thousands more than another dealership offered. We are also very pleased with what we paid for our new vehicles.Thanks to Jeff and McRee Ford, job well done.

Kimberleyslade

19 de jun. de 2012

McRee Ford gave me an awesome deal on some repairs after another dealership wanted $1700 to replace the clutch in my 2011 Ford Mustang GT. I have bought 3 new Mustangs from them and plan to be a loyal customer for years to come. The level of service and friendliness is unmatched in the industry.

breesimien

18 de jun. de 2012

I am a first time car buyer and, with an awesome salesman helping me, I had an amazing experience. Frank was very, very helpful and very accommodating. I am completely satisfied. I am very pleased with my decision to purchase through McRee.

sgrizzle

18 de jun. de 2012

I have bought my last 3 cars from McRee Ford. I found a car I loved and they made it so simple to trade in my old car and buy the new one. I love the "loaners for owners" program. It makes getting repairs on my car stress free. I was even able to test drive a new car before i bought it by requesting it as a loaner when I was having some minor work done on my old car.

adrianbigbossman

16 de jun. de 2012

Ben answered all our questions, helped show us everything we needed to know about the new car, and went overboard to make sure we were completely satisfied with the purchase of our Ford. I would highly recommend Ben.

mmgee

16 de jun. de 2012

Brenda is very friendly and energetic. I wanted a white 2012 Ford Focus, which was in short supply because of the switch over from 2012 to 2013. She worked for 3 weeks finding me the right vehicle.

rabby2222

12 de abr. de 2012

I have purchased 6 trucks over the past 15 years from Mc Ree Ford. I have always been treated fairly. In recent times, my saler person has been Ben Niebauer. Ben is a huge asset to Mc Ree Ford and is now the main reason I deal with Mc Ree. Additionally, Donnie Veret is the other reason that I enjoy buying from Mc Ree Ford. Donnie is the Service Manager and is very professional and makes bringing my vehicle in a pleasurable experience. I give Mc Ree Ford the very highest ratings and refer business there on a regular basis.