SLRoadster

29 de oct. de 2016

Very good experience buying a CPO E Coupe from Morgan Gerow.

Roberts 2

28 de oct. de 2016

The dealership is full-service, attractive, and well laid out. Our salesperson was energetic and eager to assist us in any way he could. The concierge was pleasant, thorough, and efficient.

Beth F

28 de oct. de 2016

Joe is easy to work with which is why I returned to purchase another mercedes here. All staff are very professional. Marie was very informative in the instructions on the vehicle. We'll see if I can pass the test!

Christopher M

27 de oct. de 2016

Hamlet was great very attentive, informative and knowledgeable. Maria knew the ins and out of the car and was knowledgeable and informative.

Kathleen Sullivan

25 de oct. de 2016

Excellent service and customer relations. This was my second time working with Jose. He has always been very accommodating and helpful. Working with William was great. He was extremely knowledgeable and helpful with questions. Overall it was a perfect experience.

Tamara Kuittinen

25 de oct. de 2016

My entire experience here was made easy. The atmosphere at this dealership was very warm and friendly. Aaron was extremely attentive to all of my needs. William did a great job explaining all of the features in my vehicle. I will be reaching back out to him in order to set up my mbrace once I decide on which plan I will be activating.

Jody Beresin.h

22 de oct. de 2016

Very simple, straightforward .process. Matt was diligent in finding a car and the sales and pick up process was easy and pleasant.

June C

21 de oct. de 2016

great introduction to new vehicle..................

Mr. & Mrs. Martin

21 de oct. de 2016

Very pleased with my new E class. It has all the functions that my wife and I will need on a day to day basis. The staff here was exceptional, warm, and friendly. It was a delight working with Morgan. He definitely stayed on top of the whole sales process. William was very knowledgeable with his delivery expertise and we will be coming back for a second vehicle tour, in order to pair our phones which we did not bring with us for todays pick up. I look forward to going over the vehicle a second time, after getting the chance to drive it and become familiarized.

RAA-ESQ

20 de oct. de 2016

Very pleasant experience. Marie is fantastic! Joe was an excellent sales person.

Michael K

19 de oct. de 2016

Exceeded expectations. Marie and Robert did a very nice job.

Mr & Mrs Servidio

19 de oct. de 2016

We had an excellent time throughout the whole buying process with Mercedes Benz of Danbury. We have had experience in Mercedes prior to our experience here. William made sure to guide us through any and all of the new innovations that our 2017 GLS had to offer. Our whole time here we felt welcomed, and everyone was very friendly. We are pleased with our vehicle, and with all of the staff here. We definitely recommend.

Bondi 4

18 de oct. de 2016

We had a great experience going over the car with William. He took the needed time to make sure that our daughter understood and was fluent with all the instruments and functions. He was very polite, and friendly. Looking forward to use this vehicle for family functions as well as trips. - The Bondi Family

Rob Thorsen

17 de oct. de 2016

fantastic and easy...........................................

laurie w

15 de oct. de 2016

I just wish someone offered me a beverage ... haha

Betty C

15 de oct. de 2016

Great experience working with Guy and Maria. Very knowledgable and always attentive. Thanks

Virginia, Y

15 de oct. de 2016

Marie was absolutely wonderful and helpful in every way possible!

Monica & Luiz Serva

15 de oct. de 2016

Very favorable review for Mercedes of Danbury. My wife and I enjoyed the whole entire process. The staff was time efficient, reasonable, and very respectful. Working with Morgan was blast. Talk about a seasoned salesman. William was very respectful of our time, being that we had our sons football game to attend and were late for. He synced our phones for Bluetooth capabilities, and quickly but efficiently explained our vehicle in a detailed but very time efficient manner. We definitely recommend, and we will be back in the future. AMG!! Mr. & Mrs. Serva

Tamer Nassar

15 de oct. de 2016

Great service. They walked me through the car features and explained them.

courtney m

15 de oct. de 2016

Everyone at the dealership was a pleasure to work with!!!!

Jills E Class

14 de oct. de 2016

This dealer was very friendly and professional . I had an enjoyable time during my car purchasing process. Matt was very easy to converse with. He explained the vehicle well, as well as crunching numbers with me. William explained all the new innovations and brought me up to speed. He was a gentlemen. The vehicle was a vast improvement. Ms. McNeil

David Liston

14 de oct. de 2016

I definitely give this dealer a favorable review. Everything was seamless. Very professional and concise in all my dealings. Working with Louis was a pleasure. William was very knowledgeable and made the delivery process fun and informative. I highly recommend this dealer.Mr. Liston

D, Susan

14 de oct. de 2016

Marie was excellent to work with I can honestly say she made the whole experience wonderful!

piedad s

13 de oct. de 2016

Hamlet, Carlos, and Marie were very friendly and nice people, who were willing to help.

Families 2nd Mercedes

12 de oct. de 2016

I had personalized experience. Forms of communication were in play. Clarity was present, I had no confusion during my process. Everyone was very professional. Working with Louis and William was seamless.Mr. B

KAndersen

12 de oct. de 2016

Everyone was great! We were treated well from beginning to end.

Mr & Mrs Kodz

11 de oct. de 2016

The purchase experience was very easy and pleasant. Everyone was very accommodating. Joe, Ernie, and Nick were all great. Morgan, Carlos, and Will were great as well. We were delighted to work with them. We highly recommend the dealership, we have friends as well who recommend this dealer.

L Kim

11 de oct. de 2016

Overall I had a great experience dealing with Joe in finding a vehicle that suited my needs. The process was easy and clear, with no hiccups. I will be coming back to sit with William to further go over my vehicle. Its nice to know I can call at anytime to have any questions answered. Overall I recommend this dealer.

Anthony

10 de oct. de 2016

Marie was a pleasure to learn from. She was very knowledgeable about the car and it's features.

Rifat Saleh

10 de oct. de 2016

Marie, she was very helpful, accommodating, knowledgeable , and friendly

Frank s

10 de oct. de 2016

Hamlet was extremely professional and my experience at Mercedes-Benz was excellent.

Elizabeth f

8 de oct. de 2016

Mercedes Benz team made this whole process easy! Thank you

Joe Mariano

7 de oct. de 2016

Both Jose and Marie were very friendly and knowledgeable. Highly recommend.

GLC

7 de oct. de 2016

The staff at this dealer was very accommodating and professional. William spent extra time going over our vehicle and made sure that I felt at ease with the functionality. My GLC had extra features within the package that I ordered, so it was exciting getting acquainted with everything! Mrs. P

Mr. Garcia's 2017 GLA 250 in Jupiter Red

6 de oct. de 2016

My experience with this dealership was great. It was a very professional atmosphere, everyone was friendly, and my services were completed in a timely fashion. Aaron was very knowledgeable and courteous. It was a pleasure dealing with him. William provided all the information I needed and was very courteous and respectful of my time, being that I was in a hurry. He accomplished what needed to be done within the time I had to spend with him.Mr. Garcia

Mr. & Mrs. Benanti

5 de oct. de 2016

This dealership is very convenient to get to. We love the remodeling, its very open, airy, and has a friendly feel to it. Everyone we have worked with has been very helpful as well. Morgan was very knowledgeable. We almost went with BMW, but with Morgan's help and expertise we decided on Mercedes. William was extremely friendly and knowledgeable, he was willing to go above and beyond to make sure we felt great about our experience pleasant.

Dr. Gregory Smith

5 de oct. de 2016

Great customer service and attention to my needs. I would recommend this dealership to my friends.

Doctor S

4 de oct. de 2016

I have been visiting this dealership since 1992. My first vehicle was a 560 SLE. I have been coming since and always have a great experience with Mercedes of Danbury. Guy Brown was very responsible, prompt, and this is my 4th vehicle with him. I always enjoy doing business with him. Working with William was my first time with a product concierge, and I believe having a product concierge is a major upgrade to the process. He was very helpful. It was my first time with someone covering the whole entire vehicle. I will certainly return in the future.Dr. Shahid

Julian L

4 de oct. de 2016

The dealership was very friendly. The atmosphere was professional. Rob was extremely helpful. Everything was great. William was very helpful, and made me feel comfortable in my c class. I recommend this dealership.Mr. Lopez

Katherine, M

3 de oct. de 2016

I purchased a 2015 15 months ago and LOVED it the car was totaled .I dedicated to call Jose because my first experience was excellent .I purchased a 2016 CLA and the entire time the people were great and asked if I was ok after the accident.Thank you Katherine Monahan

Anthony Presti

30 de sep. de 2016

This place is fantastic along with the staff. 5th car from this dealership. Will be in soonfor another soon.

Dennis Fischer

30 de sep. de 2016

Courteous and attentive staff. No pain (other than sticker shock).

Toni Aurigemma

29 de sep. de 2016

Wonderful service. Everyone is polite and goes out of their way to help and please. We had the best explanation as to the functioning of the car that we have ever had at any other Mercedes dealer. Keep up the good work!

C, Williams

29 de sep. de 2016

Excellent, Excellent buying experience with Jose & Marie!

Denise Fiori

29 de sep. de 2016

Our experience with this dealership was very positive.

Shelley C

29 de sep. de 2016

I had a great overall experience with Mercedes Benz of Danbury.

Gypsaman

28 de sep. de 2016

Great staff knowledable and friendly helped out with everything I needed

Eileen G

28 de sep. de 2016

Excellent buying experience. Very courteous and helpful buying process and well as thorough tour of the car. New features look great - a little overwhelmed but excited about getting comfortable. Would highly recommend

Mr & Mrs. Parente

27 de sep. de 2016

Our experience with this dealership was very warm, pleasant, and accommodating. We were taken care of, and the staff was warm and friendly. Morgan was very concise and responsive. Going over the vehicle features with William was a breeze, and he made all the new innovations easy to understand. Over all we definitely recommend this dealership.

Mr. G

26 de sep. de 2016

My overall experience with Mercedes Benz of Danbury was great. The staff was friendly, knowledgeable, and professional. Hamlet was courteous, responsive, and very helpful. William was very extensive in his explanation of my vehicle. I would definitely recommend this dealership to family and friends. Overall everything was great.

Maureen g

26 de sep. de 2016

Marie was wonderful training me at all the new features~ very patient and informative to me. Lucky you to have a friendly,professional employee. Mamy thanks!

Detlef P

26 de sep. de 2016

Jose & Marie were very good but the buying process was long!

Fronzi f

23 de sep. de 2016

I was pleased with the whole experience! maria, joe, & carlos were the best!

David c

22 de sep. de 2016

Mercedes Benz team was great......................

theresa m

22 de sep. de 2016

Jose and the whole staff are very professional. Anna was very clear om the explanation of the cars features. I really appreciated it.

Majed A

19 de sep. de 2016

Great experience from the beginning till you get your keys. I really recommend M-B Danbury, CT

Frank Wittenauer

17 de sep. de 2016

Team was super nice and great to work with!!!!!!!!!!!!!!!!!!!!!!!!!!!!

stephen m

17 de sep. de 2016

rob marie and carlos provided excellent service!!!!

Jean Marie B.

17 de sep. de 2016

Matthew, Carlos and Marie were excellent and made the leasing process flawless. They all deserve raises:)

Kim D

16 de sep. de 2016

Morgan & Maria were fantastic. I was treated well during my experience at Mercedes Benz of Danbury. Thank You All!

lawrence mckernan

15 de sep. de 2016

very pleased with professionalism of the staff. Jose ,Carlos and Maria were very helpful, friendly and patient. I would gladly come back for any further purchases!

Alliecars

10 de sep. de 2016

From start to finish they took care everything! Everyone there always has a wonderful upbeat attitude. They want to make sure that you are leaving with all your needs met and they accomplished that...

Mike Catalano

10 de sep. de 2016

Roof rattle not located previous service visits. Service technician drove car and agreed that source of rattle was in roof liner. As of today I haven't detected continued noise. Will see...

Lisa Palmieri

10 de sep. de 2016

Jose, Carlos and Marie were all wonderful to work with. It was a great experience we are looking forward to our new Mercedes C300.

george e

10 de sep. de 2016

the staff was very amicable, and polite!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ahmed Razek

9 de sep. de 2016

Amazing customer service. All staff was extremely friendly!

Jin Lim

9 de sep. de 2016

We are happy with the overall service!!!!!!!!!!!!!!!!!!!!!!!!

Kailas Ghayalod

8 de sep. de 2016

Mary was very knowledgeable and patient in explaining all the features of the car.

Joey369

7 de sep. de 2016

I have always had a great experience with the serve people The sales people and the parts peopleEven the young lady who I pay my bill tooExtraordinary service and friendliness

mbcustomer

5 de sep. de 2016

Excellent experience during service department visit. The department was attentive to vehicle issue, explained the process to identify and resolve the problem. Kept me well informed and delivered vehicle back to me in timely manner with resolution to problem resolved. Great experience, would recommend service department to other MB owners.

Marty

1 de sep. de 2016

Purchasing leased vehicle at end of lease term. Finance Manager extremely helpful in navigating thru the paperwork, acquiring extended warranty, financing, etc. Sales rep equally helpful as well. Had provided new car options for comparison.

DarienFamily

1 de sep. de 2016

Experience was very good as everyone was very friendly, helpful and professional. Joe did a great job working with us to find a car and then to get everything done for us to pick up the car.

Tim'sBenz

1 de sep. de 2016

My experience at the dealership (for this lease) was very professional and courteous. My interaction from the sales representative to finance, to the concierge service was pleasant and mutually beneficial in the dealer/buyer relationship. Jose provided detailed (upfront) information which addressed many of my questions even before I had the opportunity to raise those questions.Tim Gittens

Judy D

31 de ago. de 2016

The buying process was easy, smooth, no pressure, very informative

Drew E

31 de ago. de 2016

found entire staff knowledgeable and professional.

alexey a

30 de ago. de 2016

excellent buying experience from the Mercedes benz team!

Susan ford

30 de ago. de 2016

It was a smooth process from start to finish!!!!!!!

Jarrett

29 de ago. de 2016

Everyone at MB of Danbury is pleasant and helpful, I highly recommend. This is my second car from this dealership and I have had a great experience both times. The concierge component is very helpful and the car buying process is transparent. The service team is also great and I look forward to making more purchases here in the future.

Tom Pat

27 de ago. de 2016

Guy Brown was a wonderful sales person. He went above and beyond to make sure all our needs were met. He made us feel comfortable and respected. I have bought many cars but Guy Brown was the best salesman I have ever dealt with.

Manny Perna

26 de ago. de 2016

Excellent assistance with all aspects of the auto purchase.Well informed staff able to answer all my questions.

Victor and Linda Grijalva

26 de ago. de 2016

excellent PURCHASE EXPERIENCE AND TRAINING WITH CONCIERGE

HBurtis

26 de ago. de 2016

Dropped off my car, the loaner was ready & waiting. Service Advisor contacted me concerning a leaking front left shock absorber that needed to be replaced and would require the car to be held overnight. The car was ready by lunch time the next day. I picked up the car, which had been washed and vacuumed. Everything went smoothly & everyone was pleasant & helpful. I would gladly recommend the dealership.

denise s

25 de ago. de 2016

Amazing service, amazing staff. I just love coming here to purchase my vehicles, its such a pleasure. Joe Cerrere is an amazing salesman. He is professional, knowledgeable, and a true joy to deal with. I recommend all my friends and family members to him and to this dealership.

Jim Devine

24 de ago. de 2016

Very smooth and no hassle purchasing experience. I've purchased two vehicles from the dealership and would highly recommend it. Guy Brown made the experience what is - excellent. Service Department does a great job. Marie was very attentive and patient as she walked us through all the features of the vehicle. Highly recommend Danbury Mercedes.

carrie M

22 de ago. de 2016

I could not be more satisfied with Hamlet and his superior performance selling me my brand new C300. He not only is professional and polite but he also is a very caring and will be a huge asset to your company. I expect him to get a huge Christmas bonus & I appreciate the time that Marie took with me.

Mary black

20 de ago. de 2016

My experience with Mercedes Benz has been wonderful! Thank you hamlet, Marie, & Morgan for the best customer service.

gisella varano

17 de ago. de 2016

Guy and Marie have been great I would recommend him highly.

Trudi

15 de ago. de 2016

Dreaded looking for a new car, Mercedes of Danbury made it easy and service was perfect.

John Warobick

12 de ago. de 2016

Excellent customer support even on a Friday afternoon.

Paul tines

11 de ago. de 2016

Excellent, excellent, service by the whole teami. I will be a returning costumer.

Marcie R.

9 de ago. de 2016

Fast, friendly service. Very informative. A pleasure to do business with.

Amy McCormack

9 de ago. de 2016

This was a great car buying process - which I do not find all the time! All staff here at Mercedes of Danbury were efficient and helpful from my salesman Joe Cecere to my concierge Marie and my financer Morgan. I will be back and will recommend this dealer to friends.

mike martinelli

8 de ago. de 2016

excellent from start to finish thank you Louis, marie, and morgan

Brenda Farrah

8 de ago. de 2016

Great service, great customer service, will refer friends for sure....

customer

5 de ago. de 2016

Louis was great, very helpful. buying process was straightforward

Raymond Clement

4 de ago. de 2016

Great experience. Knowledgeable and friendly and staff

Rsal50

4 de ago. de 2016

Vehicle developed problems at 70k miles. Suspension went 29 days out of warranty. Dealership misdiagnosed the problem and still have issue. Also, insisted in over $1300 in labor for notorious defect in vehicle. Choose another dealership and probably different company.

Jeff d

1 de ago. de 2016

great buying experience. knowledgeable staff. no pressure process.

Stuart Gordon

1 de ago. de 2016

From the first point of contact, via email, to the lovely ladies who answer the phones, the team at MB Danbury are a pleasure to deal with. Joseph Cecere and the management made every effort to get me the car I wanted. It was delivered to my door by Marie Contreras who painstakingly showed me every aspect of my new vehicles abilities. This is the 2nd Mercedes I have purchased from Danbury and I will definitely go back.

Paul

22 de jul. de 2016

Top class from beginning to completion of transaction.

Janet Barile

22 de jul. de 2016

Thank you Marie and Robert for the best customer service and buying experience

Valerie Held

21 de jul. de 2016

This dealership is exceptional. Outstanding management, Nick, and first class team work greatly impressed me. The quality of professional sales was remarkable. Thank you, Aaron. It was a sheer delight to be treated like a valued customer with your finely tuned listening skills to identify the right MB for my needs. You were tireless in your search for just the right MB to thrill me. High five to Marie for her superb tutoring on all the features of my car. Both professionally and personally your team is prize worthy. You earned my business and I will return for every car in the future. Bravo, appreciation, and admiration!

Frank Cipriano

21 de jul. de 2016

Felt comfortable with purchase Great new salesmanThank you Marie great job

Randall Gouveia

18 de jul. de 2016

This is my second Mercedes and the experience with this dealership has been outstanding. I've worked with Joe Cesere before and have had great results. In addition with this new purchase I met Marie Conteras who helped us with the features of this new car. She is extremely competent and knows all the features well.

Jeanine

15 de jul. de 2016

I returned to Danbury Mercedes to return one car and lease another. The experience provided by my salesperson Aaron and the Morgan in Finance was exemplary. Maria was extremely helpful in teaching me about all of the new gadgets in my car and got me up and running in no time. My experience at the dealership was perfect and I will be happy to recommend to all!

EddieG

5 de jul. de 2016

My son and I went car shopping for his first car on Saturday June 25, 2016. Because this was his first major purchase on his own he was very nervous and undecided. Once we entered Mercedes of Danbury we never left. My son worked side by side with a great staff and a great salesman Aaron. They made us feel at home and made the process for my son so much easier. We are now customers for life and recommend them to everyone. Ed Golding

Kremena

8 de jun. de 2016

I could not be happier with the service provided by this dealership. Especially with the experience I had with Guy Brown, who made every effort for me to get the car I really will be happy with. Thank you, Guy. Thank you, Stephen, for the overview of what else comes with the car ownership. Very helpful.

KristinaK

9 de may. de 2016

I have worked with Aaron Machado before and I was so thrilled when he had contacted me since he moved to Mercedes-Benz Danbury. He is by far the kindest salesman I have ever worked with. I have been looking for a larger vehicle recently and all the other sales people I had been speaking with were always trying to take more money from me than necessary. I had leased a vehicle from Aaron about 2 years ago and he was able to work with me and save me about $6,000 by simply turning in my lease early as opposed to making me trade it in for sale and be upside-down almost $10,000. Even though I didn't purchase a Benz, Aaron was still as helpful and honest as could be. Both he and Morgan, the Finance Manager, worked together to get me the best price and rate to get me into the car I needed and even saved me money from my previous payments. To top it off, Aaron went out of his way to personally deliver my new car to me, since I am just about 9 months preggers, to keep me from having to trek back and forth from Dutchess County NY. I would say to anyone who is looking for a new/used vehicle, go see Aaron at Mercedes-Benz Danbury!!! Even if you don't see what you're looking for online, give him a call or take a ride in because he will find you the car you want for the price you want. Thanks again Aaron; see you in a few years for an upgrade :)

Omar Acosta

30 de abr. de 2016

Good evening, Where should I start for I have worked in the customer service field for many years. As both a consumer and a employer I have experienced both aspects of customer service. It is my experience that great service should always be given the same acknowledgment as poor customer service. Which leads me to one of the best customer service experiences I have witnessed in quite some time. I recently brought my car in for service at Mercedes Benz of Danbury. After a unfortunate incident I decided it was best to look to trade in my car. My sales specialist Hamlet Guridy was detailed, professional, and a true pleasure to deal with. I would admit, I had many questions for him nevertheless each was answered with great patience, detail, and knowledge. I consistently emailed him about possible options in car models and price ranges. For to me when your signature binds you to years of financial debt. Each person should do their due diligence to assure the price is right for them. Through Hamlets expertise and excellent customer service I was able to find the right choice for me. My whole sales experience was only lifted by the overall sale experience. The finance manager Morgan found the best option for me financially. The concierge specialist William Mantz explained the car from front to back with such professionalism. Now I know what you might say "it's their job", but honestly. Excellent customer service is not always found in every establishment. In short allow me the opportunity to give homage for the experience and those who made it a unforgettable. Thank you for treating me like royalty. It's only experiences like these which show why Benz is at the top of its class.

Love Our GLC

14 de abr. de 2016

My husband and I recently purchased an automobile from Mercedes Benz of Danbury and it was a wonderful experience! We had the pleasure of meeting and/or working with Nick, Anna, Morgan, Steve, Gene and Jose. Everyone was super friendly and helpful. Also, our car is beautiful and a joy to drive!

Sapna28

4 de abr. de 2016

I just picked up my 2016 C 300, my sales person was Matt Daubney, he was FANTASTIC. He had patience with us, we went in like 4 times to test drive 2 different cars and couldn't make up our minds, but he never showed any pushiness, or frustration, always had a smile on his face. Also the general manager, Ernie, is great, he is VERY helpful and professional. I left BMW Bridgeport for this dealership and brand, and i will never go back. The amount of respect, care, and utmost convenience they provide is beyond. I am so happy with my car, its perfect and I am so happy i did business with them. They deserve it! Go see Matt Daubney!

Eduardo and Erminia D

26 de mar. de 2016

Just leased a 250 GLA, great Experience dealing with these great people from MB of Danbury!! Five Stars to Joe Cecere, Morgan at finance and Stephen capris. Thank you so much guys !!!

Werner R. Stutz

21 de mar. de 2016

This is my third new SUV purchased from this dealership, i.e. 2 x ML-350's and now the new 2016 GLE model.Previously, I purchased an ML-320 in its first model year from another dealership.

DKS

15 de mar. de 2016

Joseph Cecere, Morgan Gerow and Stephen Caprio were all professional and knew their stuff. They were all friendly and a pleasure to work with during my buying process.

LindaEckhardt

14 de mar. de 2016

From my first unannounced visit to the dealership and working with jim Burns through the actual purchase/leasing, it was a pleasant and informative experience. Coming from a 5-series BMW which i thoroughly enjoyed driving to a Mercedes was a big step and i am pleased with my decision. I also worked with Morgan Gerow to go over the leasing specifics and he was very knowledgeable and accommodating as well as Steve Caprio who painstakingly reviewed all of the details of my new driving experience. I was never rushed and they were patient and thorough in answering all of our questions. Thank you to all! It was a stress-free experience and i would highly recommend Jim to all new car buyers. Linda Eckhardt

Satisfied Customer

3 de mar. de 2016

Jim Burns was a pleasure to work with and made sure that we were satisfied with our car. The dealership's Finance Manager, Morgan Gerow, was excellent to work with as well and extremely helpful. We were very happy with the price we paid and would recommend their dealership.

Bob

2 de mar. de 2016

Went in to service my 2012 Mercedes and decided to buy a newer one. Guy Brown was great and made the experience easy. Delivery was flawless. Car was ready and in perfect condition. Steve Caprio went over all the delivery options and gave me a lesson on all the newer systems on the car that I wasnt already familiar with. Great job by all. I rated the repair facility based on prior experiences with these guys.

Schocker

27 de ene. de 2016

I recently stopped in for service and found the ENTIRE team poised, professional and passionate about servicing my E class! I highly recommend this MB dealership!

Randy & Jan

20 de ene. de 2016

Great buying experience. Met all of our needs and concerns with no pressure. Maria did an amazing job takng us through all of our new vehicle's features.

Matt Netherton

11 de ene. de 2016

I brought my C300 in for service the day before my annual Christmas drive to Detroit. I wandered into the showroom and started chatting with Nick Camastro about the 2016 E-class sedans. He suggested I take a look at the E400 Coupe and brought one around straight off the truck. Before I knew it I was in love with the car and arranging to lease it - no hard sell, no hassle. Nick and Morgan were able to have the car ready early the next day for my trip, and Steve Caprio got me all set up with the mbrace services. This really made my holiday - thanks guys!

SHC

29 de dic. de 2015

Having dealt with different dealerships over the last 10 years, the Danbury Mercedes dealership provides the most consistent and reliable set of services that I've experienced. The service staff are excellent and the salespeople (e.g., Joe Cecere) have gone well above expectations.

KE

19 de nov. de 2015

I absolutely love Mercedes of Danbury, CT. From the moment you step through the door you are treated like royalty. Barbara Livolsi-Conlin is accommodating and always greets with a warm smile. Nick Camastro takes the time to listen to his clients needs and makes it happen! This team, including Ernie Mormile, Morgan Gerow and Maria Contreras make it an award winning experience. That is why I am on my 6th Mercedes! Thank you.

Carl A

4 de nov. de 2015

Worm welcome, No pressure, Easy people to communicate with. Professional, Knowledgeable, Would recommend buying from. Will return. Thank You Nick and the team that helped me. Carl Anderson

Robin

2 de nov. de 2015

Excellent dealership. Wonderful experience overall. Joe Cecere and Morgan were great! My new GLA is awesome. Thank you Mercedes-Benz of Danbury!

Briana

23 de oct. de 2015

I had a GREAT experience at this dealership. I bought a CPO C300 from Nick Camastro who I was referred to. Nick was able to answer all of our questions about the vehicle and made the buying process a breeze. All involved in the process from buying to delivery were knowledgeable and exceeded my expectations. Any follow-up questions and concerns were answered and dealt with promptly. I would recommend this dealership to anyone looking for a Mercedes!

Jose Luis Cabrera

22 de oct. de 2015

Excellent service and very good care I recommend as the best dealer of connecticut.

LInda

28 de sep. de 2015

I AHD MY CAR COME INFIR AN ENGINE CHEKC LINE..IT WAS CHECKED AND IT REAPPEARED??WHAT DID THEY DO I REQUESTED THEY CHECK AND REPAIR THE PROBLEM

Dennis Lauro

23 de sep. de 2015

I have recently returned to purchasing MB once again. I forgot about the quality of the car. I am very pleased with my purchase. The entire experience was nothing but the best, something you would expect from a quality car company. The salesman Jose Battista was terrific through the entire process. He knew a great deal about the car and he was able to get right to the one he thought I would like. The experience of picking it up was also easy and very informative from the actual review of the car and all of its gadgets and how to operate it to the finances at the end. It all worked out and today I am just enjoying the car. I am sure it will bring me many years of happiness. I expect the service will be the same as the entire place seems well run, clean and attentive. I should also say from the time I entered the receptionist was also pleasant and after coming in a few times, she remembered me, and at the end wished me a good day and hope you will enjoy your new car. What a wonderful experience and not like most car dealerships. Everyone is professional.

Myriam

23 de sep. de 2015

My experience purchasing my new ML350 was the best, my sale Consultant Joseph Cecere, is very knowledgeable and answers all my questions he made me feels comfortable when asking questions and he encouraged me to call him if I had any other questions that I would have with the vehicle. It has been the most easiest transaction I have complete. A huge Thank you to Joe where people Matter... In overall it was a very nice experience!!!!!Thank you guys....

DAB

18 de sep. de 2015

I purchased a certified preowned C300 4matic a few weeks ago at MB of Danbury. The dealer experience was a high light. Jose Batista, sales, listened to us, answered all questions and provided all requested info. (service / ownership records), no hype, no pressure, greatly aiding the decision making process. His knowledge of the MB Danbury's inventory, as well as that of other MB dealerships in the area helped me find the perfect car for us. MB offered a great rate and Robert Brecther made the transaction easy and personable. Stephen Caprio introduced me to the car on purchase and did a great job answering my questions and explaining the operation of the many features, some new to me, that the car has. A follow up visit with more questions was received with enthusiasm and good guidance. In sum,great car, great value,and a dealership second to none, having a complete service center including bodyshop is a real plus for those of us that tend to keep autos for a long time. Thank You MB of Danbury

Rachel T.

25 de ago. de 2015

I recently purchased a new 2015 GLA250 from Mercedes Benz of Danbury from Nick Camastro who is the best! Knowledgable, professional and over-all great at his profession. Everyone I dealt with at the dealership was great including Stephen Caprio who walked me step by step on how to use the car and its features. Robert Brechter, who finalized all the paperwork with me was also very helpful in answering all questions I had. I would highly recommend this dealership to anyone looking to purchase a Mercedes-Benz!

Tim Williams

26 de dic. de 2014

Excellent experience . I bought a great car at a great price . Mr. James Mansfield is a knowledgeable young man who took the car-buying experience to a new level. I wish him all the best.

Jerry an Zofia

4 de ago. de 2014

Short and sweet :Jim Burns is second to none.Will buy again from MB of Danbury. Thank you to Robert Brechter for delivery and answered questions. VERY SATISFIED CUSTOMERS.

Tim ( SEMPER FI)

13 de jun. de 2014

Best car buying experience anyone could ask ,my sales rep (Jim Burns) was the best car sales guy I have ever dealt with( I'm 57 years old) no car salesman cliche's I mean none at all. I would highly recommend Mercedes-Benz of Danbury to anybody looking to buy a car new or pre-owned

Taimur

23 de abr. de 2014

I had a great experience buying a used vehicle from these people. Robert Brechter the sales person assigned to me was exceptional. Its the best car buying experience i have ever had. Robert was patient and understanding as we were returning to the US after a long time abroad and had some specific requests.He never tried to sell their inventory. Only listened and offered suggestions. Other car sales people actively push their own agendas.These people do not. Extremely professional, courteous and helpful. I am definitely going back there. and will recommend this dealer to anyone. It also helps that the cars are so beautifully engineered and in such good condition...

Dr. H

29 de mar. de 2014

bought a new 2014 e-250 from Nicholas at this dealership. The process was the nicest easiest car buying experience I have ever had. Sales manager and salesman were top notch. I recommend them highly

Marilyn V

24 de mar. de 2014

I recently purchased a used car from the Mercedes-Benz of Danbury dealership. Although we did not purchase a new Mercedes, we couldn't have been treated better or with the same high level of customer service that would have been extended to a new car purchaser. The car was in better condition than when I test drove it and they did whatever needed to be done to ensure the car was very clean and functional when I picked it up. Our thanks to the sales person, Robert, who extended himself with extreme professionalism. I look forward to working with him again and highly recommend him.

Joan Isaacson

22 de mar. de 2014

We have been driving a Mercedes for many years. We are currently driving a c300 and love it! Mercedes of Danbury is an excellent dealership for the entire process..... Purchase to service. It is always convenient and a pleasure to work with. Joe Cecere has provided the most amazing guidance over many years and he keeps us coming back effortlessly making transitions as needed. We highly recommend Mercedes of Danbury to our friends and family. Our daughters also drive Mercedes bought from Joe. Always a positive experience.

Oana

19 de mar. de 2014

My husband and I just went through the process of purchasing a new Mercedes Benz vehicle. Avery Williams made our experience at Mercedes Benz of Danbury a great one! Avery was extremely helpful and friendly, a true pleasure to work with on choosing my first Mercedes! He is a true professional.

leahgriffin

12 de feb. de 2014

I purchased a vehicle from Mercedes Benz of Danbury a few weeks ago and they were nothing but professional! Jonathan Schesinger was awesome to work with. He made my first car-buying experience a great one. I would definitely recommend this dealership!

Victor

20 de ene. de 2014

Wonderful salesperson - a consummate professional. Everything went smoothly from start to finish and we were given a fair price on our purchase.

Kenny g

27 de nov. de 2013

I called about a CL 550 I had seen advertised on cars.com and they couldn't be nicer spoke to my eventual salesperson Robert Brescher and he told me all about the car and said he would have it ready for my inspection the next morning. And it was! There it was outside the dealership waiting for a test drive when I arrived. The whole process was very easy, they handled the trade, gave me a fair price and had the car ready when they said. Robert has call me twice since purchase to see how I liked the car and to see if I had any problems. He even called me the other day to wish my family and me a happy thanksgiving. Thanks.

EDUARDO DEUS

28 de oct. de 2013

the dealer hasn't contact me at all..... i was ready to buy this car that a had choose, but no ansewerfrom mercedez-benz of Danbury- Ct. still waiting (2 weeks) their call. so far it's been a BAD EXPERIENCE!!!!!!!!!!!!!!

JohnnyCal

31 de ago. de 2013

I spent some time and effort looking at and researching cars to consider for my first luxury ride. After visiting 4 dealerships on Saturdays and Sundays and speaking to sales people, I finally dicided on Mercedes. The very first time I walked in the door I was greeted by a smiling young lady that asked if I need anything and when I asked for a glass of water it was there in a minute. The sales person Robert was very friendly and I was at ease in the hot seat very quickly. Being shown the facility and introduced to all the associates, I can say I was pleasantly surprised and in a comfort zone. Most dealerships are steril or of stark personalities, not here. To end the story- I bought the car.

Fred Sieveking

25 de jul. de 2013

I had located the car I was looking for on Cars.com. I called them and asked for a cash, out the door price and we agreed to the figures. No warranty was needed because I was too far away to return for that. I worked with the salesman as to payment and financing. I told him my credit union needed them to fax some paperwork to them for confirmation. I gave him their number and asked if he needed anything else on details, which I could have provided. He said he would call me back shortly. He asked for no deposit up front and that I could have done a good faith credit card deposit since I was located in another state about a 1000 miles away. I have traveled 2000 miles before to make the right deal and assured him there was no problem with getting there. I realize many people make promises and never show up, but this was not the case as if he needed anything just ask. About 3 or 4 hrs later he called and said another salesman had sold the car, stating that it was no longer available for purchase. I was dumbfounded at first and then called him back. He said since no deposit was given upfront, that it was fair game for anyone to sell. I said that you asked for no deposit and trusted you would call me if you needed anything further. The end result was basically, too bad. As to a deposit needed, I forgot to disclose that info and any money money needed upfront whatever the amount was. I was later told a $2000.00 deposit was needed to hold and was not refundable. I would not recommend this place as they do not disclose to you what they need to bind the deal. My guess is that while waiting on my paperwork to process, someone offered a better price. I had bought from different dealer in that region, asked if they needed a deposit and they said no but to bring a cashiers check. I fax them my plane ticket info so they were not left wondering if I would show. It went smoothly and trouble free.

pattye

24 de feb. de 2013

Just picked up my 3rd pre-owned vehicle from MB of Danbury. It's always a real pleasure whenever I go there, whether for service or looking at cars. Everyone I've met there is very friendly and incredibly helpful. You can feel it when you enter the dealership; this is a place I want to do business with!

car enthusiast

15 de dic. de 2012

went to the dealership to look into purchasing a pre-owned E-class...was met by Jim Burns and immediatly felt at ease..Jim handled the entire process with a no pressure approach and was a real gentlman...ended up with an outstanding E-class and would surely recommend both Jim and the dealership highly

Robert

28 de nov. de 2012

I went into the dealership looking for some information in buying a car. My current lease is due in Feb. 2013. The sales person explained the monthly lease program and how I can get out of my current lease early. Asked me important questions like,if I was over in mileage. I even asked about certified pre-owned cars work, the warranties and the pros and cons of owning verus lease. I will be back soon to buy a car with my wife.I will buy my next car from this dealership.

mercedesgl450

28 de ago. de 2012

Went to dealer to test drive a GL450, 2 were advertised. Arrived at dealership and was told sales people had vehicles away on vacation. Asked to get a value on trade in, was told to come back. Person left in charge of dealership was rude and quick.

Searching

13 de ago. de 2012

Drove 4 hours to buy a Mercedes ml350. Was told by Jonathan that the car was damage free/great shape. Upon arrival we discovered a major scratch on right rear of car. The navigation screen was EXTREMELY scratched up. There was a cigarette burn in the back. Took it for a test drive and it rattled the whole time. While driving, Jonathan told us nothing about the car unless we asked questions... AND, he even said "I don't know" to one of our questions about the car!?! SO if that is what you're selling to your customers...don't buy it!

KimGriffin52

16 de jul. de 2012

I have been using this dealership for several years to service my C Sedan. They have always been quite helpful and courteous. Maria is extremely friendly and very well trained. No matter what the issue is, they treat me with the utmost respect. I will continue to use this dealership for all of my service needs and plan on buying my next Mercedes from them.

thorckmorton

14 de ago. de 2011

Mechanics are great Servic advisor inferior,being An MBA member hav e product knoledge and when the Advisor is challenged they wimp out Don't trust your advisor most ofthe time they just like to here them selves talk, they will also take several phone calls while they are supposedly advising you (thanks for employing super mentals) as a business person I recognize the importance of the customers especially when I listen to there needs. Less BS and more sincere concern. Today was there summer event Just a shame, but typical of this Dealership How about a make shift table with cookies in there original plastic containers and how about a nasty looking cooler with melted ice and just Poland Spring Water never mind an event they never even acknowledged me until a person who wasn't even employed at the dealership she ask if she could help me with any thing. The actual employees ,well they are there, even if some of them don't seem to like it None of my Benz friends would come they cant believe I still go there I try to tell them the mechanics are great!! Management from Manhattan Mercedes we felt the Benz Blessing,But no something left this person the inventiveness the friendly sincere greeting this was style with a capital S (WA HAPPEND)I THOUUGHT WE WOULD SEE THIS WONDERFUL ENERGY & ENTHUSIASTIC attitude WHICH USUALLY filters down to the employees SUCH A CHARISMATIC LEADER ,what a wonderful atmosphere just stand on the top floor and take it all in it makes you feel good, To bad when I think how great this good be

sexychop007

11 de feb. de 2011

My son was interested in purchasing a pre-owned Mercedes C300 sport. We did alot of researching online before actually shopping for the vehicle at the various local dealerships. After driving to the dealership in Greenwich, CT, only to find out that it was a "bait" car that didn't exist and experiencing some of the worst customer service we decided to visit the local Danbury Dealership that same day. The salesman, Roger Williams, was very knowleagble, attentive and willing to work with us. We agreed on a price that same day and picked-up the vehicle 4 days later. Some minor issues we had with the car where quickly resolved. As a 1st time Mercedes owner, I have to commend the owner, Mr. Robert Camastro, and the entire Danbury Mercedes staff on there professional and excellent customer service. They made our car shopping experience effortless. Thank you!F & M. Pereira

boston345

4 de may. de 2005

Mercendes Benz of Danbury CT<br><br>I had an extremely poor dealing with this dealership. I would advise against doing business with them. Both a sales person and a manager gave me information on the cost to lease a car. They e-mailed me a confirmation. They faxed me the buyers order and had me sign it and fax it back. They charged my credit card the deposit. The next day, they told me I would have to pay an additional $50 per month on the lease because they made a mistake.<br><br>Mistakes are fine when its one person. But after multiple people, including a manager make a mistake and then proceed to have you sign something and charge your credit card, its no longer a mistake, its a transaction. <br><br>The manager called me back and said sorry I would have to pay the extra $50 or lose the car. I would have said get lost and whet to another dealership but I had turned down a good deal somewhere else and the car was no longer available. In addition I told my wife I just bought her a car.<br><br>I spoke to the owner, Robert, and he told me it was a mistake and that he wasnt going to lose $2500 by selling me the car that much cheaper. He realized that I had lost a deal after listening to his employee and manager and that I would have to pay the additional $50 per month due to the change in lease rates by not going with the other offer.<br><br>Simple put, I relied on his employees and management. I should not have done so. I believe they did make an honest mistake but they left me holding the bag. I would not rely on this dealership. If you do, and they make a mistake, you will be the one holding the bag. <br>