Jullian Warner

28 de ago. de 2021

We called ahead to look at a car and take it for a test drive, to see if it would work for our family. We met with Joe and were blown away by his expertise and professionalism! He is very knowledgeable and answered all of our questions and really sold us on the Mercedes brand. We had our 3 children with us, and he was very friendly and accommodating. Unfortunately, we didn’t feel that the car would work for us in this point in time, but we will definitely be back in the future. Ask for Joe, you won’t regret it!

Sharon Lantis

9 de sep. de 2021

Their service dept is incredible! Our RV ABS sensor light came on while vacationing in VA. Bet we called 15 dealerships trying to find someone to replace it so we could continue our journey. Everyone was booked through September but George said he would be glad to work us in and had us back on the road by 230! Now that is service! Thanks George and Mercedes Benz of Greensboro!

starquestbd22

23 de jun. de 2021

Joe and Carlton are great! I took my entire family, including 3 young children, intending to quickly sneak a test drive of a pre-owned vehicle in right before closing. We ended up making a deal and they worked over to send us home in our new vehicle. I was honestly worried about the atmosphere of a MB dealership but that was unwarranted. They were both very laid back and friendly and the process was never pushy. Two fine gentleman!

Syed Hussain

13 de ago. de 2021

Very bad service. I booked an appointment online to get my car serviced and I left work early to solve my Mercedes Engine check light issue. I arrived at my appointment on time and the service guy told me they can not service my car because they are fully booked. If they were fully booked why did they even let me booked an appointment?. The service guy told me their website appointment tool does not work well and then why they have it available on their website.They did not even contact me that they would not be able to service my car today and they need to reschedule my appointment. I went there, wasted my time/ gas and I left with a disappointment. While I was leaving their dealership, someone hit my car. I should have not gone there in the first place to get my car serviced. I spend a lot of money on the car and I expected great service from them but they provided me terrible service. I made my day worse just going there. The service guy did not even check my car warranty coverage information. He was telling me that they would charge me a fee before even checking that my car falls under the Mercedes manufactured warranty.

Desseri Newman

12 de jul. de 2021

Tim in parts rude. Asked him change his tone at how he spoke with me cause it was very condescending. Stated I'm sorry you feel that way. Told him I'll just take my business elsewhere where Tim stated do what you feel Mercedes if you gonna have people like this in your service units u need to do better as much as we as customers spend on our cars considering I have 4. I see that I will not utilize another company to service my cars.