wdsinMtP

24 de ago. de 2016

Jay Rose is the best. Honest with no high pressure sale tactics. Oliver was great to deal with too.

boats750

22 de ago. de 2016

I love this dealership! Just got my third Mercedes from them. They go above and beyond to make you happy. Jay in sales and Oliver in finance were both fantastic. Go see them!

Judy Tarleton

20 de ago. de 2016

I have been buying cars and always use Baker's service department for almost 30 years. Service is not needed often. Jay Rose has been our salesman for the last few cars and Jay always goes the extra mile to make sure we are happy and cared for after the sale.

Mercercars

16 de ago. de 2016

This is the fourth vehicle we have purchased from this dealership and we were once again completely satisfied with our experience--we have no need to shop anywhere else! For this purchase, we worked with Jay Rose (sales), Oliver Souris (GM), and John Glasgow (finance) and have nothing but great things to say of each. Our process was seamless, we found exactly what we were looking for and love that this dealership is always fair and trustworthy with the client. Their integrity and customer service is top notch and I am glad to be able to have my Mercedes serviced in Mount Pleasant when the time comes.

leigh manzi

13 de ago. de 2016

If you are ever in the market for new car, please come Baker Mercedes in Mt pleasant and ask for Jay Rose for the superior car buying experience ! He is amazing !

jenny

9 de ago. de 2016

Jay Rose was great to work with. Would buy another car from him and recommend to my friends

Benz Girl ( Courtnay Kardashian)

10 de jul. de 2016

Through my experience I worked with Jay Rose (salesman), Oliver Souris(GM) and John Gasglow( business manager). Being only 23 and buying my first car I was worried and confused! Jay really helped me in understanding everything I needed to know and even reached out to my parents for me so that my family could be involve in the process. My experience was phenomenal and I have no regrets!!! He even through in a Mercedes Benz hat to go with the car!!! Thank you Jay, Oliver and John :)

Vincent A Pace

27 de may. de 2016

Outstanding. .Dealt with Zack and Maggie. They were wonderful. Also Oliver was outstanding.

Nazario

19 de may. de 2016

The staff is incredible. Jay, Maggie, and he service staff are very friendly and attentive to my needs

R C Wright

26 de abr. de 2016

Great customer service. Friendly staff. I appreciate their enthusiasm to assist me

Beth

18 de abr. de 2016

Jay was very patient with me and helped find just what I was looking for in a used 2013 GLK. He knew I was nervous about purchasing a "new to me" used car and I was very picky about the color of the exterior and the interior. He was able to find a car with all of my wishlist items checked off! He even found one with very few miles which was an extra bonus. Jay showed me around the entire office and took me back into the service department. He made sure to introduce me to the service manager as well. This is my first Mercedes and I must say that I was amazed with the white glove treatment I received from everyone at Baker. I am thrilled that I will be able to have my car serviced in Mt. Pleasant and that they will give me a loaner car if they need to keep my car for an extended time. I just love all of the features on my GLK! Be sure to ask for Jay Rose when you visit Baker Mercedes in Mt. Pleasant or West Ashley! :)

Mercedes for life

31 de mar. de 2016

I purchased my first vehicle from Jay Rose 8 years ago. His knowledge of Mercedes and his attention to my needs matched perfectly. I recently purchased another Mercedes and would trust Jay Rose for any future car needs. Best car buying experience in Charleston.

dreyer

29 de mar. de 2016

excellent and comfortable facility. Josh Shaffer is wonderful !

Barron Eyraud

27 de mar. de 2016

I have known Jay Rose for over 5 years. He is without question the best salesman, and an extremely valuable asset to Baker Mercedes Benz. I bought a CLS 550 AMG package in 2011 from Jay. I was originally going to buy an E350 but after crunching some numbers with Jay I ended up with the CLS and a smile. Jay makes things work. He is always available, in fact I believe he has answered my calls from home. He had suggested I add the wheels and rims package and after scraping a rim on a Charleston curb I took the car to Baker Mercedes service. The advisor (who is no longer with Baker) told me I would have to make an appointment for an insurance adjuster to come and inspect the car. I told him I had wheels and rims protection but he was of no help. I walked into the showroom where Jay greeted me by name and asked what he could do for me. I told him my issue and he marched into the service area and had a talk with the service advisor and 2 hours later the rim was fixed and I was back on the road. Two weeks ago I decided it was time to update my Mercedes and get a new CLS 400 AMG package. I went to the new Mercedes Benz dealership in Mt. Pleasant. Jay greeted me warmly and over the next 2 hours we built the car that I wanted. One of the many things I like about Jay is hes not pushy and gently offers his opinion on what your ideas for the car are. If he thinks youve made a poor choice he will recommend an alternative and most times hes right. I think the three words I would use to describe Jay are accessibility, reliability and professionalism. My car was ready exactly when he told me it would be, and he kept me constantly informed going so far as to send me pictures of the car being built to make sure everything was to my liking. In short, if you buy a car from Jay you can count on him to follow up with you and resolve any issue. I love Mercedes Benz and cant conceive of buying one from anyone but Jay. I consider him a friend.--Barron Eyraud

jacin

4 de mar. de 2016

A really smashing experience!! I would thoroughly recommend treating yourself to a beautiful, not to mention the safety aspect of these awesome vehicles.

Dad of 3

6 de dic. de 2013

Bought a used car from Baker on 12/5/2013. My salesman, Jeff Thompson, was fantastic. I was not looking for the car buying "experience" and they understood that and made the transaction as fast and painless as possible.

MEmom

24 de oct. de 2013

checked their online inventory, called to verify they had the car I wanted still in stock and got quick, honest, and accurate information. Test drove the car and purchased it that afternoon. Everyone at dealership was friendly and helpful. They did not do the usual time consuming run around of having us sit and go back and forth repeatedly to work out deal. Customer service was excellent - on line, by phone, and in person Buying process was quick and painless Location and atmosphere were good

Terry and Jennifer

17 de sep. de 2013

We found a vehicle on cars.com that was located over 100 miles away. We called and the salesman that answerd the phone told us the car was still on the lot and provided directions on how to get there. We were personally greeted by him upon arrival and he patiently waited while we checked every nook and cranny of the car. We never felt rushed or that we were taking to long to look it over. We took the car for a ride and decided to make an offer. The process was easy, they were fair and reasonable. During the time we were working with the sales team to finalize the deal, other members of the company came up, introduced themselves, shook our hands. In short order we were signing the papers and heading home. They even filled our tank with gas for the long ride home and called to ask how the vehicle performed a day or two later. Courtsey, Kind, Professional - this dealership is a class act.

Candice

6 de sep. de 2013

I had the pleasure of working with Alex, Daniel, & Lee to purchase my new car. They were not only extremely professional, easy to deal with, not overly aggressive, but they sold me a VERY good car at a great price. I can't say enough. If you are in the market for a new "used" car, I highly recommend them. They went beyond the call of duty!!!!! Thank you all.

JoanandTom

19 de ago. de 2013

Our salesman Alex and the rest of the staff made our buying process easy and also enjoyable. They were very accommodating and helpful in our search for the right car for us. We left the showroom with the vehicle we wanted and with a deal that was more than satisfactory. We would certainly return to this dealership when we are in search of another vehicle.

Gene and Sue/West Ashley

11 de ago. de 2013

The moment we walked in the door and met with Jeff, we were sold. We knew what we were looking for and Jeff and the entire staff made it happen in the most professional way. In over 40 years of buying cars ( which has always been a hassle) this was like dealing with friends that cared about every aspect of the experience. The entire staff went above and beyond what you could ever ask for. We look forward to doing business with them in the future and will never go to another dealership. Thank you Tommy Baker for having such a wonderful establishment and for hiring the BEST of the BEST. You should be very proud of your entire team at the MT. Pleasant dealership.

Joseph Truesdale

1 de ago. de 2013

The staff was extremely knowledgeable and helpful, they were very patient and persistent about making this deal for me. Customer service was second to none and they have set a VERY high standard. I couldn't have asked for a better group of people to work with. They have no idea of how truly grateful I am to have met and worked with each one of them.

Valerie

6 de jul. de 2013

I made my first independent car purchase at Baker of Mount Pleasant and it couldn't have been any easier or any less intimidating. The staff is knowledgeable and very helpful, making the experience pleasant all around. I have nothing but wonderful things to say about everyone and everything at this store! I am thrilled with my purchase!

ALISA, BAKER FAN FOR LIFE

6 de jul. de 2013

WE PURCHASE A 201O C300 MERCEDES AND OUR OVERALL EXPERIENCE WAS OUTSTANDING. OUR SALES GUY WAS ALEX AND HE WAS REALLY GOOD, BUT MOST AMAZING EXPERIENCE CAME FROM LEE, THE FINANCE MANAGER AND BRANCH MANAGER. LEE TOOK THE TIME TO PATIENTLY GO OVER ALL THE DETAILS WITH US AND SHOWED ABOVE PROFESSIONALISM AND KNOWLEDGE OF MERCEDES PRODUCTS.BECAUSE THIS WAS MY HUSBAND AND I FIRST EVER MERCEDES. MY HUSBAND HAS AN EXTREMELY BUSY SCHEDULE AND LEE ESPECIALLY WENT OVER AND ABOVE TO MAKE SURE WE HAD AN APPOINTMENT TIME THAT WAS SUITABLE WITH US EVEN THOUGH IT WAS FREQUENTLY CHANGING DUE TO MY HUSBAND SCHEDULE. OVERALL, I REALLY FELT DURING THE WHOLE PROCESS THAT EVERYONE AT BAKER MOTOR REALLY CARED ABOUT OUR CAR BUYING NEEDS AND MADE US FEEL LIKE FAMILY. WE ARE SO EXCITED TO HAVE JOINED THE MERCEDES FAMILY HERE AT BAKER AND WE LOVE OUR NEW CAR!!!!!!!!!!!!!! THANKS AGAIN, YOU GUYS ROCK!!!!!! I'M RECOMMENDING EVERYONE I KNOW THAT ARE IN SEARCH OF A NEW CAR TO BAKER MOTORS!

Kristina F.

1 de jul. de 2013

When it comes to buying a car, my experience was as easy as it gets. There were no pushing sales people anywhere in sight! I was giving a fair deal on my vehicle and everyone was happy. Jeff was a wonderful Sales Associate, he took his time with me and answered all of my questions. There is a definite since of family at this intimate location, you will not feel overwhelmed at all. They run a professional operation that will leave you feeling very good about your decision to buy from Baker Motor Company of Mt. Pleasant.

Thomasena Gaillardia

22 de jun. de 2013

When I initially visited the lot it was closed but Daniel Vacca was there working on paperwork. He came out assisted me with all my questions and concerns. He was very knowledgeable. After my return to purchase he was there and once again stayed after hours with the salesman to get the paperwork together for the purchase. Each time I came to the lot it was late. On the day of delivery once again I held Lee the financial manager there after hours. Through each trip time wasn't an essence my concerns and wishes were priority. I will recommend anyone to Baker of Mt. Pleasant.

Mike

21 de jun. de 2013

friendly and knowledgeable employees in a professional yet relaxed environment

Loyal Local

20 de jun. de 2013

Great experience, nice sales people. Fair prices, they do not jack up the price to "haggle" with you. Only the highest quality used cars on the lot. Makes the process very easy and stress-free, a rare thing in the used car business.

Denise

20 de jun. de 2013

The team at the Mt. Pleasant location were great to work with. They were good at explaining everything to me about financing the car. They weren't pushy or overbearing and were flexible with my schedule!