Leslie W.

22 de ago. de 2016

I have purchased 3 cars from this dealer and all transactions have been absolutely non-stressful. It is a pleasure to do business with them, from the shipping process to the purchasing and then on to the servicing!

Cindy of OKC

19 de ago. de 2016

I was driving a Mercedes, which I had purchased from Mercedes OKC and wanted to trade for a convertible. I had a very positive experience with my first purchase and decided to return to Mercedes OKC because my sales person, Debra, was wonderful. No pressure. The service dept is very efficient and helpful. The facility is beautiful and comfortable. So why not go back? I told Debra what I wanted and she found exactly what I wanted. They have updated their service dept features and even added a Product Concierge to their staff. This is a very classy and upscale business... without the snobbery.

David Hale

18 de ago. de 2016

We have purchased 2 vehicles from this dealership and have been very satisfied with the experience. We would recommend them to anyone.

JBW

18 de ago. de 2016

Five stars for our OKC MB Dealership. After owning Mercedes for over 8 years, I have always received prompt and professional service from this dealership. I trust their evaluations, and walk away feeling assured that my automobile will receive the best of service!!

Peter van der Goes

18 de ago. de 2016

Before we purchased our E Class coupe, I wondered if the vehicle would be worth the price. Our ownership experience has been outstanding! From the hassle-free purchase with Debra Osborne, through our service visits with Lance, I could not be more pleased. Thanks!

Charles and Carol

18 de ago. de 2016

Bought our first Mercedes this May and were very pleased with the entire process. MB of OKC has first class people and facilities.

Global Gal

18 de ago. de 2016

I really appreciate the great service I receive from OKC Mercedes. Everyone is extremely professional, polite, & earn to please! I always feel that I am important & valued! Thank you OKC Mercedes!

David B. Hooten

18 de ago. de 2016

If your time is important and getting things right the first time counts,there is no better service department than Mercedes Benz of OKC!!!

Linda Readnour

18 de ago. de 2016

I was very pleased with everything. Everyone was very accommodating! I LOVE my new vehicle.

Riley

17 de ago. de 2016

Brent Yates, is a quality service advisor, it great to have him as my service advisor, great service overall

Margaret W.

17 de ago. de 2016

I am pleased with car service and customer respect. I also appreciate their being open on Saturday, as I work.

John Calvin

17 de ago. de 2016

Customer Service was excellent! I was greeted and acknowledged by everyone I came in contact with. My service provider, Kristina, was awesome. She kept in constant contact with me and answered all of my crazy questions. All promises were kept. My car was ready at the time I was quoted, and it had been cleaned thoroughly. Also, several MB Employees followed up with me within hours of my service, to make sure that everything was okay and to let me know I could reach out to them anytime. I loved my experience there and will definitely be back.

Al-Maskin, Mazen

17 de ago. de 2016

I was traveling and I had to do the service for my E350, I was afraid they would delay my journey; however, they were very fast and took care of me very well. I really appreciate their efforts!

Jeebs

18 de jul. de 2016

My wife and I already decided that we will stay in Mercedes due in part to the excellent customer relations and service. I strongly recommend Debra Osborne for new car buying and Lance Mchenry for service. Both have become trusted friends who are always eager to help and always follow up ! John Addikas has also reached out to me on more than one occasion to see if I needed anything. The support system and follow up is impressive ; even when sometimes things don't go as expected the people I have recognized herein have always offered to rectify the matter.

Novice

18 de jul. de 2016

Debra was very accommodating to my busy schedule, and even took the time to take photos of various cars and send them to me! I am a novice on Mercedes cars, and she was very gracious in her patience in explaining the various series and options. I will certainly recommend Debra for my friends interested in any new or used vehicles.

Caitlyn

10 de jun. de 2016

This dealership had amazing customer service and went above and beyond to make sure we had everything we wanted! Aslan was great at helping me figure out all the extras on my new car and stayed in contact with me to make sure I was happy with it! Thank you guys so much!

Lholman

31 de may. de 2016

We just leased our 4th vehicle from this dealership and it's always a pleasure to work with Debra Osborne. She is very knowledgeable of Mercedes Benz cars and works hard to find the right model and desired equipment/accessories.

MarlaN

3 de abr. de 2016

I experienced car problems on my trip to Oklahoma City from Colorado. I called Mercedes-Benz of Oklahoma City, Scott Dounn answered my call, he told me to bring it by and they would take a look at it even though he knew it would be late when I arrived. I pulled into the dealership at 4:45 pm on a Friday night and a holiday weekend! The entire staff treated me as though they had all the time in the world, I never once felt that I was of any inconvenience to anyone. After taking a look at my car they knew it wasn't going to be an easy fix and needed longer to diagnose the problem. I was in town to watch my son play hockey, they got me into a car and on my way so I wouldn't miss him. This was very stressful time, but they took exceptional care of me and took as much of the stress away that they could. While at the dealership, I encountered many of the staff members and everyone of them went out of their way to see if I needed anything. I would highly recommend this dealership, the staff is outstanding! Thank you Scott, Lance and I can't remember the name of the gentleman that looked at my car or the other staff members that helped me, but thank you! I am very grateful for everyone, as they took a bad situation and turned it into good experience!

John & P

2 de abr. de 2016

From the moment we were introduced to Debra we felt comfortable with her. She was a delight to work with and so knowledgeable. Even though we arrived at the dealership at the end of the day, she took the time to show us all features of the GLC and took us on a test drive. We jokingly told her manager we would take her instead of the car! We would highly recommend her and the dealership.

andrew

4 de mar. de 2016

salesman jared filip is professional and managers terry and brian work hard to get you the best deal and makes you feel accepted.great place to buy,youll feel right at home.

Bon Jovi

13 de feb. de 2016

I worked with Debra and was very pleased. I happen to be out of state locating an SL I liked but everything was very convenient and easy. Debra was very friendly and helpful and answered any questions in a timely manner. I needed out of state transportation but she arranged that for me as well with an enclosed carrier. She coordinated well with finance and the experience was excellent overall.

autotr8er

9 de feb. de 2016

The most professional staff and felt like a valued customer. This was my 4th visit and I've had positive experiences each time. There is a dealership closer to me, however, I felt I could trust the OKC store much better. They worked diligently to make sure we were getting the vehicle we wanted. Debra Osborne was patient with us and was very professional. Met John Adickas as he came up to greet us. ?First class dealership and staff for a first class automobile. Thank you! Oh, we ordered our vehicle and can't wait to bring her home.

Matthew Belknap

31 de ene. de 2016

My experience from day 1 was exceptional. I stopped by the dealership to see what was new in the market and I fell in love with the GLE450 Coupe. I was approached by Cynthia McCoy and we hit it off immediately! She told me everything there was to know about the GLE450 and I was sold! However, I did not purchase that day. I could not stop thinking about that car...so fast forward 6 months later and there I was back at the dealership making a deal with Cynthia! She remembered me, even what car I had looked at previously. She went above and beyond to find me the color I wanted down to the interior. Needless to say I was a happy camper :) I would highly recommend Cynthia McCoy and everyone at MBOKC. They provide top notch service.

Mrs. Jataun Wallace

15 de ene. de 2016

My parents spoke extremely highly of Mercedes Benz of OKC. They have purchased 6 vehicles from Mr. James Maltos. Initially I was hesitate to purchase a vehicle in a different state than I currently reside, however my parents assured me Mr. James would take care of me. Mr. James made my first out of state vehicle purchase smooth and an enjoyable experience. He personally picked me up from the airport and took me to the dealership and gave me VIP treatment. He was always available if I had questions, he was extremely professional, and personable. Hats off to Mr. James! He didn't disappoint in his commitment to ensure I was COMPLETELY satisfied with my purchase. I love my E-350 convertible!

Ngrbld01

9 de ene. de 2016

Ms. Cynthia McCoy is the "absolute" best at her profession! She was very informative and professional... I would highly recommend any of my colleagues to her!

Sales leads

8 de ene. de 2016

I have purchased many cars from Cynthia, and I have always found her to be extremely professional to deal with. I would recommend her to anyone that was in the market for a new Mercedes!

Mercedes

19 de dic. de 2015

My overall experience with Cynthia was great and I look forward to doing business with her in the future, she is knowledgeable of the vehicle. And easy to work with.

maggieok38

10 de dic. de 2015

I was completely happy with everything about my purchase of a used MB from this dealership. I was extremely nervous about buying a car alone, but the salesperson who assisted me, James Maltos, was kind, no-pressure, and knowledgeable. He walked me through every step, even spending time explaining the electronic devices that I was completely unfamiliar with. I recommend this dealership...and this salesperson....to everyone.

Runner 1953

28 de oct. de 2015

Debra Osborne does a great job at informing you about the Mercedes line and she also gets the best price possible. We have purchased a new GLE 450 and we are very happy with it.

mizkc

28 de oct. de 2015

After 2 months of searching we found 3 cars in Oklahoma City we liked. William contacted me immediately after I said I was interested online. He took the time to go out and take pictures of it and send them to me that day. We decided to drive the 4 hours, and after meeting Dale and seeing the vehicle we were interested in, we had no reason to go see the other 2. We were impressed by the quality of the vehicle and Dale made it a point to be knowledgable and show additional features we may not have known about. I'm in love with it! Overall great experience. Would definitely come here for our next vehicle.

Tl52

12 de oct. de 2015

Preowned car salesman Jared Filip just helped my wife and I with the purchase of a very niceML350 , he was very knowledgeable of this auto and did a wonderful job of assisting us. No pressure at all and worked on our time schedule. Exceeded my best hope of a deal. We are elated!!!

AMMTHM

10 de oct. de 2015

I drove up to Mercedes-Benz OKC and Jared Filip was out the door to greet me. Gave thoughtful attention to what I was looking to buy. The whole experience was wonderful. And the entire staff was very helpful. Jared Filip has continued to make sure my relationship with Mercedes-Benz OKC is an enjoyable one.

KRuss

3 de oct. de 2015

Mercedes-Benz of OKC is AMAZING! Everything from making it easy to buy my car to taking care of me when its time for service. My Salesman, Tim Allred took his time with me and my daughter when I was looking at buying a car. I didn't feel rushed and there was NO pressure. I defiantly recommend going to Mercedes-Benz of OKC if you want a GREAT car buying experience!

Firewire

24 de sep. de 2015

Dale Fieker (and management) was great to work with. Had a great selection and we were able to quickly come to an agreed upon price on the vehicle we wanted. Processing the paperwork was easy and streamlined as well. Buying experience was great for us on the used car side!

Tokiko

16 de sep. de 2015

I purchased a 2015 Mercedes GLA 250 BlueTec on July 31. James Maltos was very courteous and professional and took the time to show the wife and me all the features of the car. All the staff was friendly and easy to work with that we encountered. James even followed us home to pick up the extra keys we left at home for the car we traded in to get the payment for the Mercedes we got that day. James is hands down one of the best sales man we have ever encountered. The wife and I have called him a few times and even went by to get help in working some of the new fetchers we have not grabbed a hold of as of yet plus has given his personal phone number in the event we need help. Mr., Jams answer all my questions we could think of before we drove off the lot. I'm very pleased with the car and with car and am sure the service I receive will be number one.

Vonstowne

15 de sep. de 2015

Enjoyed the attention to detail and patience of Jeff Trebbien. During my decision buying the vehicle Jeff followed thru with all commitments. I will continue to buy a Mercedes because of the service and the quality, safety and standards of their vehicles.

Carlos Egas

13 de sep. de 2015

Had the pleasure of working with Debra Osborne in sales. Always very concerned and attentive to my needs. Professional but never pushy. Recommend her highly if your going to purchase a vehicle.Service was a let down. Got the big work done, but like almost every other dealership, small details are lost once they have you as a customer. Guess I was expecting more from Mercedes.

wedding girl

12 de sep. de 2015

It was a complete pleasure to work with Kevin Bratcher at Mercedes-Benz of Oklahoma City. His knowledge of the brand and professionalism will have me recommending him to my family and friends. I love my Mercedes! Sincerely, Jane Kelly

jimbs

11 de sep. de 2015

I dealt with Kevin Bratcher in the last 4 purchases. Kevin is easy to deal with, and willing to help all the time. Makes a very pleasant automobile shopping experience!

ChrisVSB

11 de sep. de 2015

I am driving my 4th Mercedes since 2008. Always an easy process especially due to Tim Allred. Has helped me thru 3 leases. Ron White helped with one. Can't say enough about both of them. Tim has always stayed in touch wanting to no if I need anything. Even after hours!!

Hugh

10 de sep. de 2015

This is the second vehicle we purchased from Kevin Bratcher in the last year and he is a pleasure to work with. No high pressure but very helpful and courteous. We told him what we were looking for and on the first one he had just gotten in exactly what my wife wanted. He took a great deal of time going over everything and we made the purchase. (My wife loves her SUV) Then recently we went in to see Kevin and told him what I wanted and two days later he called me about one they had just gotten that was close. I went to look at it and did purchase it. Everyone we dealt with was very nice and courteous. We would give the dealership high marks.

Cindy

10 de sep. de 2015

Kevin Bratcher was very helpful and courteous. I am very satisfied with my purchase. I will recommend this dealership to other people for future purchases.

Mo

8 de sep. de 2015

I purchased a 2015 Mercedes GLA 250 in August. James Maltos was very courteous and professional and took the time to show me all the features of the car. All the staff were friendly and easy to work with. James even stayed a few minutes past closing to answer all my questions before I drove off the lot. I'm very pleased with the car and with the service I received.

benze350

8 de sep. de 2015

I purchased a pre-owned E350 from this dealership. James Maltos once again proved that courtesy and professionalism are not a thing of the past. The overall experience with Mr. Maltos truly exemplifies how customers should be respected and given the utmost attention when purchasing a vehicle.

Sports car for the wife

7 de sep. de 2015

We test drove a car on Friday and went back the next day at closing time and the GM allowed us to take the car for the weekend, we came back on Monday and bought the car. It was a great way to confirm that was the car we wanted. It was a great experience all around. Dale Fieker was a very friendly sales person and not pushy!

angry consumer!

7 de sep. de 2015

I purchased a pre-owned ML350 at this dealership after a horrific experience trying to deal with another dealership (MB of Tulsa) last week. My salesman at Mercedes Benz of OKC was Boubacar Thiam, and he was absolutely wonderful. He is extremely personable, knows the product inside and out, and goes above and beyond when it comes to making the customer happy. While I was waiting for my vehicle to be finished with detailing, I noticed several customers came into the dealership and they all seemed to be asking for him. I am not surprised, because he is The Best. I would not hesitate to recommend that anyone shopping for a pre-owned Mercedes give him a call. I know I would NOT have gotten this vehicle had he not been my salesman! I also want to mention - I saw the car before it had been detailed - and the detailing that was done was incredible. It looks like a brand new car. Kudos to the detail department!

Happy in PV

7 de sep. de 2015

Tim has helped us on several vehicles. He listens to what you like and don't like. When we ordered our vehicle he knew exactly what we wanted. When you take delivery he goes over everything. After you get home he calls to see if you have any questions. Most places the sales person sells the car, that's it. Tim is there for you service; sales, questions or problems. We love Tim, Mercedes of OKC, they are like family. Buy your Mercedes from them, you will love them too. You will leave happy.

sbglsr

7 de sep. de 2015

I recently purchased my very first Mercedes Benz from Tim Allred. I have always been a BMW fan but Tim showed me how much better my new C300 really is. I still get tickled every time I get into my new car. I couldn't be happier. He was very helpful, never pushy and continues to follow up with me to make sure I am satisfied with my new purchase. He knows his product and placed me in the perfect vehicle. John was great at getting me the best deal for my trade and personally thanked me for my business. Top notch service. I will definitely purchase again from Tim and we are looking our trading the SUV for the new s550 here in the near future.

Enid owners

4 de sep. de 2015

We have bought many Mercedes. We love the fact that they are safe and are "user friendly" which is very important to us. Tim Allred is our salesman that we always rely on to help us. He's professional and does not pressure us to buy. He's very easy to work with and he's the only car salesman we will use at MB.

Mr405

3 de sep. de 2015

I was loyal to Infiniti before I worked with Tim and John at Mercedes-Benz of Oklahoma City. They worked hard to get me the car that beat my expectations with experience that also beat my expectations. I highly recommend MBOKC.

okladoug

31 de ago. de 2015

I would like to recommend Debra Osborne for her outstanding sales. We have purchased five vehicles from Debra in the past two years. She always has a smile and makes time whenever we arrive for a test drive unannounced. She makes it her goal to find the exact car you want from the entire Mercedes Benz inventory. She represents the Mercedes Benz brand very well. We look forward to purchasing our next car from Debra.

jmusgrove

31 de ago. de 2015

My husband and I purchased a fleet Mercedes 2015 GLA 250 last month and loved the car and experience. Our sales associate was spot on and very caring to our needs of also needing to juggle our toddler during the car buying experience. Boubacar Thiam is a dream sales guy to get and we highly recommend seeking him out in the future. We have purchased several cars over the years and this has by far been the best experiece all around. Finding the car, price negoiating and delivery was all great!

Rick

26 de ago. de 2015

Our experience with MB of OKC was all positive. Our salesperson, Debra Osborne, was friendly and very knowledgeable about the vehicle model's features as we selected and test drove the car. She honored the deal we made with no surprises. Branden Fuller covered the functions of the car and is available fur future questions. We would not hesitate to purchase from MB of OKC again and contact Debra Osborne.

mbforever62

24 de ago. de 2015

Totally painless, completely pleasant experience dealing with Debra. Showed us the different vehicles, accompanied us on the test drive and even made us walk across the Jaguar-Volvo dealership to see our other options!

KeriC

22 de ago. de 2015

Mercedes Benz of Oklahoma City is always a pleasure to work with. My husband and I have been lucky enough to work with the entire dealership staff for over a decade from sales to service. The professional staff delightfully welcomes me and my entire family into the dealership each time we are there as if welcoming us into their home. Tim Allred provides meticulous expertice and ultimate perfection in ensuring our cars are ordered exactly how we prefer. Tim is straight forward and easy to work with. His love Mercedes Benz is invigorating and translates to me as incredible product knowledge. Tim is passionate that not only to you get the best vehicle for your needs but will always surprise me with providing flawless and expectation surpassing service. He spends ample time learning about me and my family to ensure we get the perfect vehicle and love that vehicle through the entire ownership experience. His kind, caring and honoring interactions makes the buying each new MB a fun process. Ron Clemonts and John Collins in financing is a true joy to work with each time. Both men create a smooth and seamless process to getting the paperwork buttoned up in order to quickly get us enjoyig our new Mercedes Benz. Josh Collins has been our service advisor all these years attending to each of the cars we have owned. Josh is wonderful at being accessible to me to ensure an easy process when bringing any of our cars in for service. Frank is always ready to go with a loaner so drop off and pick up is a breeze. Josh keeps me in the loop when any of my cars is being serviced. His suggestions have always been vital and successful to keeping our cars operating at the best performance level possible. He is spot on with tackling the correct issues and my bills are according to the estimate or less than expected. Each staff member takes pride in providing a level of service that goes beyond a basic client/dealer relationship. It is truly a family at MB OKC and from the Managers of Sales John and Service, Cecil to the drivers and ancially staff everyone knows our names and cares about providing exceptional service that exceeds expectations. The attention to every detail creates a personal customer service level that is far more than the automated car buying experiance buyers have come accustem to in the industry today. It is genuinely boutique shopping for cars and we love it. I am writing this review because even through all of the good times the dealership is even better when issues arse. Currently we are working in colaboration with the service department to handle a performance issue with a current car we have. Cecil Simms and Randy Bednar have both been actively involved with the goal clearly marked out that they care about resolution of the issue even more than I do myself. It evokes confidence knowing how much they care about things in the difficult times. It isn't easy to deal with issues with such integrity and pose. Knowing how the dealership has rolled up their sleeves and chosen to do the dirty work to ensure my husband and I are happy is remarkable. It is the moments like these that reveal the true character. The issue is a software issue which can be tricky but the resolve and patience exuded by the dealership is refreshing. I would say after over a decade of buying Mercedes Benz from MB OKC we couldn't be happy with the tremendous working relationship developed. When I read negative reviews it is unfortunate that those isolated events happen Taking a big picture reflection I would say look at the incredible time and care that goes into responding and seeking resolution. It is what MB OKC does. It is their character to exceed the clients desires. My husband and I respect and enjoy the marvel of engineering that each Mercedes Benz encompasses. Karl Benz would be proud to hang his script "The Best or Nothing" at Mercedes Benz of Oklahoma City

Tnttown

15 de ago. de 2015

We were interested Ina car they had listed on their website. Since we would have to drive two hours to see it, we live in Tulsa, we called to make sure it was still available. We were not only assured it would be waiting for us but were also emailed an ad for the car. Upon our arrival we were informed that car sold two days prior but hey had a similar car with TWICE AS MANY MILES we could look at instead. DO NOT DO BUSINESS WITH THEM. I can only assume the rest of their operations are this dishonest .

Shannon Griffin

29 de jul. de 2015

After years of brand loyalty with another car company I decided to look at the Mercedes-benz after I met a wonderful person who sales them. From the moment I called her to request a meeting until the end of the transaction she was my guide and assured that my experience was nothing less than five star. If you go, ask for Debra Osborne!!

dobbsisxxxxxxx

9 de jun. de 2015

Do not buy a car from Irving Dobbs!!! He is a xxxxxxxx! He is rude! He is trying to keep our deposit because we couldn't pick up the car we had on hold due to having to be somewhere on business. He is now telling us what we can and can't purchase from him or he is keeping out deposit. I generally love Mercedes Benz but I would rather walk than purchase anything from Irving Dobbs!

flyfisher

8 de may. de 2015

I don't typically write reviews on anything UNLESS it significantly impacts me positively or negatively. That to say, I'm writing this review because I'm extremely pleased dealing with Randy Bednar at this dealership. I've been shopping around for a 2015 GL450 and like what other customers would do as well, is to shop for the best deal. Randy goes all out to earn my business, find me the car with the features I want, educate me on the whole process, and gave me a reasonable deal without much haggling at all. There was no BS about "this car is selling at MSRP" which I get a LOT from other dealerships. He treats me with respect, KNOW what is important to me, and gave me space to make my decision. Highly recommended dealership!!

lisamiller321

18 de abr. de 2015

Deborah, once again, took excellent care of us. She is truly a pleasure to work with. Very knowledgable, friendly and professional. We will most definitely be back!

Nicnelp

31 de mar. de 2015

Everyone was very helpful in my experience at MB-OKC!!! From Jon, Branden to Ben. I had a first class treatment!!! Thank you to everyone!!!

tpham1124

18 de mar. de 2015

Dealt with James Maltos on a 2008 Mercedes CL65. I live in the Bay Area, CA and the dealership was in Oklahoma City, OK. James was very responsive, and dealt with all my needs in a very timely manner. I am a very meticulous person, and buying a preown car was already nerve wrecking, especially buying it sight unseen. James, sent me all requested pictures, and all the fine details of the vehicle. Even on a rainy day, he got the car into the shop and took pictures of the undercarriage of the car. That's customer service! He arranged shipping and when I finally got the car, I am beyond happy. He worked with me during the 3 week process and even on his days off. Communication was very easy, phones calls, texting and emails! Hats off to a true professional!!!

rparis

17 de mar. de 2015

Had a wonderful time in the dealership. Each employee made you feel special and comfortable! My overall experience was amazing, I will be back for my next purchase! Thank you to everyone that made this purchase special, it meant so much to me!

Jim

9 de mar. de 2015

Ben Marler has been our service consultant since the day we bought the car in 2005. We have always been quite satisfied with Bens treatment of us and our car. His knowledge, temperament, and desire to give consistently great service are obvious in every dealing we have had with him. He listens intently when I tell him of any unique problems I have found beyond just saying, for example, Do a B service on the car, and thoroughly addresses those concerns. If he encounters any previously undetected problems during servicing the car, he always calls me with a cost estimate before making repairs. When I pick up the car it is repaired properly and Ben takes time to explain precisely what was done. In short, he treats the car as if it were his own and I would recommend him as a service consultant to anyone who wants his MB properly maintained.

Eric

6 de mar. de 2015

Ben has always taken great care of me and my wife. Weather it's with warranty work on my wife's car or service work on my car. Ben and everyone else at MBOKC have been great! Look forward to continuing a great relationship!

PAL&JCL

5 de mar. de 2015

He is spot on with customer care and service. The last time I had a problem, I e-mailed him when I got home at 5:30 and he emailed me back and had me set up to bring my car in first thing in the morning. It was out the same day and cleaner than it was that morning. That's just a single example of the great way he treats his people.

Qremy

5 de mar. de 2015

For seven years, now, Ben has been my service advisor. I've leased or owned eight (8) MBs: S bodies, SLs, and GLs; therefore, I've had plenty of occasion to work with Ben. He is quite a guy - friendly, reliable, willing to bend over backwards for his customer, and a true professional. He is one of the key reasons I stay with Mercedes.

RonH

5 de mar. de 2015

Although I am sure that all of the service reps at MBOKC are well qualified, I consider Ben Marler MY service adviser. If he does not know the answer to a question, he knows someone who does and gets it answered. He is ethically and technically outstanding!

cgd318

5 de mar. de 2015

For the past 10 years Ben has consistently provided excellent customer service for me and my car. Thanks old man keep up the good work.

tebailey

4 de mar. de 2015

We've been clients of Ben's for over a decade. The main reason we continue to purchase from Mercedes Benz of OKC is because of Ben!He is conscientious, thorough and straightforward. He takes care of my car like it was his own, he simply won't settle for anything less than perfection.

nocturneok

4 de mar. de 2015

It is rare to find a man like Ben who always maintains incredibly high standards of service in a service department. He has ALWAYS delivered on his commitments and never fails to go the extra distance for me. I like my Benz, but I like even more the way everyone treats me. A smile goes a long way with me and the staff supplies those all the time!

RShaff

4 de mar. de 2015

I've been an MB owner for years now. I've driven most of the luxury brands in OKC, and the simple fact is that MB is the finest car on the road. So, if you're going to drive the finest, you expect the finest service. Ben fits that bill in spades. I've yet to have a great experience with Ben, nor have I had anything but a good experience with my vehicle after it has been serviced.So, bottom line, if you're are going to drive an MB, expect the best service, and see Ben.

Sandy

4 de mar. de 2015

I like Ben Markler when he services my car. But as for the sales people I do not care for. Twice they have treated me like I can not afford to buy a car from them. Since that happened I have bought 3 Mercedes all from Tulsa.

beachinmom

2 de mar. de 2015

I am driving my first Mercedes and love it! The fabulous vehicle is supported by a great service department. I have always been more than pleased with Ben and his helpfulness and knowledge. More than once he has given "initial assessments" that turn out to be correct. My experience with Ben and the service department will make it extremely hard to ever drive anything but a Mercedes.

Vic

25 de feb. de 2015

I had a pretty standard service issue, but I needed it taken care of quickly. I called Ben Marler and he not only treated me with top-notch, quality service in the turnaround time that I needed, but he made me feel like my small issues were the most important things on his to-do list. I left the experience feeling like a VIP, and I am not that. Way to go Ben! Service like that is why I will keep buying my cars at Mercedes of OKC.

Stevied

24 de feb. de 2015

My experience with the Mercedes Benz dealership has been nothing short of excellent. This is due to the courteous and professional manner of my service advisor Ben Marler. Ben has repeatedly demonstrated his expertise and knowledge when assessing the needs and issues with my Mercedes C-350, and not once has his assessments been incorrect which means my vehicle is repaired correctly and timely which is extremely important to me. I value Ben's relationship as my service advisor and friend and I will continue to take my vehicle to him as long as I own it! I would recommend Ben to all Mercedes owners.

Jason

22 de feb. de 2015

My wife and I just purchased our first mercedes. Kevin and Dennis were great. They were very friendly, professional and honest. Kevin was very knowledgeable and answered all our questions. He even took the time to set up my phone, and explain how to use all the fancy gizmos. When we left, my wife told me she couldn't wait to come back and get a mercedes for herself.

Lorna

21 de feb. de 2015

Bryon does a fantastic job as our service advisor and makes getting our Mercedes serviced an easy and comfortable experience. He is knowledgeable, professional and courteous from start to finish. He truly cares about the level of service his customers receive.

Roberts

20 de feb. de 2015

The service at Mercedes of OKC has always been exceptional. My service consultant Ben Marler has always taken care of my needs both promptly and professionally. Dr. Don R

Helen

19 de feb. de 2015

Ben Marler has been my service advisor for several years. He is always friendly, knowledgeable and courteous. I have never had a problem he couldn't fix. Great job!

Kristina

19 de feb. de 2015

Ben is a wonderful service advisor. He always makes sure everything goes as smoothly as possible. He is always helpful, patient and friendly. His helpfulness and willingness to go above and beyond is the reason why I continue to have my car serviced at Mercedes.

Michael

18 de feb. de 2015

Today was my first experience at MB of OKC, and with Ben Marler as my Service Advisor. I was very impressed with the first class facility, as well as the courteous, thorough and prompt service I received. Personally, Ben was friendly and knowledgeable about the service requested, as well as the additional repairs recommended by the service technician. Overall, I am very pleased with my experience. Additionally, I was greeted and made to feel welcome by every MB of OKC employee that I came in contact with.

laurenhakim

18 de feb. de 2015

Bryon has been amazing to deal with regarding my Mercedes! He truly goes above and beyond normal customer service. It normally isn't necessarily a "peaceful" adventure when dealing with car maintenance or trouble, but he has a way of making them go smooth and pleasant! Thank you!

dealerrater

17 de feb. de 2015

Bryon goes above and beyond what good service is He is so willing to make sure everything is done right and always answers all my questions The whole dealership aims to please and they do Debbie L

Charlie A.

17 de feb. de 2015

Never in m,y life have I had such incredible treatment. Ben is a pro through and through. He has gone way beyond his duty to help me nagigate some issues with my vehicle. Thanks Ben.

pericnt

17 de feb. de 2015

Trust is a huge factor for me when dealing with service/repairs. Leaving my vehicle in the hands of Ben Marler gives me peace of mind. I go along with whatever he recommends because he has always been super fair and honest with me.

Regina Fort

17 de feb. de 2015

The service I receive from Josh Collins is outstanding! He always has a loaner car waiting on me and returns my car to me in a timely manor with all items completed. His attention to detail is impressive and appreciated every time.

Susan

16 de feb. de 2015

Ben Marler has been my service adviser for over 10 years. He does an outstanding job of describing the scope of work etc... He will help me with even minor repairs and always with a positive attitude and smile. I would readily recommend him to anyone in need of outstanding service on their Mercedes.

Ekeller

16 de feb. de 2015

Josh answers my questions promptly and clearly. He always searchs for the most economical way to handle service needed or parts needed to make my car run its best. He looks for the warranty replacement for all areas of my car even though they are not the problem I came in with. My car is always returned to me clean and in tip top shape. I couldn't be happier anywhere else.

S65 lover

16 de feb. de 2015

I am from New York and called about the 2008 S65 priced at $48,500 on 2/6/15. Salesperson Dale told me there were so many people interested in the car and I better hurry and put a $500 downpayment on the car before it's gone. He said I was approved for the full amount financed. 2 days later his "finance manager" calls me and tells me I was not approved for the full amount and that I need to deposit $15,000 more. They knew I didn't have the money available so I had to cancel the deal, only to find out the next day they increased the price to $64,000. Denied me the opportunity to purchase this car just to hike up the price. You guys are con artists!

Skyking

16 de feb. de 2015

I've been a loyal Mercedes purchaser for over 40 Years. The only thing that exceeds the quality of the Mercedes automobile is the quality of the service at M-B of OKC. Josh Collins is undoubtedly the most attentive representative I've ever dealt with. His total commitment to customer support simply amazes!. When Josh says, "I'll take care of it", I immediately take it off of my "To-Do-List."

mikehedrick

16 de feb. de 2015

MB OKC is a first rate operation. Ben Marler has been my service advisor for many years. He is outstanding, personable, and honest. I trust my vehicles to his advice.I have bought 3 cars from Tim Allred. He is very knowledgable about the products he sells and is always available and helpful after the sale.

CaveLion09

16 de feb. de 2015

I always receive courteous and first class service when I bring my cars in for maintenance. It is hard to overstate the peace of mind I have knowing that appointments are convenient to schedule, that everything is completed professionally the first time, and that I am warmly welcomed by each staff member I see. Bryon Hudgins is always extremely helpful and is enjoyable to talk to and work with. I appreciate this facility very much.

gbglaser

16 de feb. de 2015

MB OKC Service ALWAYS treats me with the utmost respect and courtesy. They always provide first rate maintenance on my vehicles and have never tried to upsell me on service that was not required. In fact, they constantly look for ways to accomplish necessary maintenance at the lowest possible price. The service advisors are all true professionals that treat me like they would treat their own family.

CRG

15 de feb. de 2015

When you buy a car like a Mercedes, you expect a higher level of service as well. We've been pleased with this dealership and particularly Ben Marler. He's taken good care of us, been responsive and upfront on service matters. We look forward to working with him in the future.

dangraven

15 de feb. de 2015

I am a first time owner of Mercedes Benz, and was concerned about how I would be treated at the dealership since I did not purchase my car there. I can honestly say that I have not been treated better at any other dealership. The courteous service and fair way in which I was treated made me feel very comfortable and at ease. Ben Marler made sure I was taken care of and his staff did an outstanding job of service on my vehicle.

ryan

15 de feb. de 2015

all the staff that I have dealt with at Mercedes of OKC, have always been the best. They are cordial, knowledgeable, and very friendly. I really appreciate all of that

Jeff1949

15 de feb. de 2015

Outstanding!!! Josh Collins and the MB team makes servicing a pleasure. Attention to detail, quality workmanship and great communication makes the MB experience one of a kind!

sreed

14 de feb. de 2015

Great dealership! Awesome customer service!! Will definitely recommend this dealership to anyone looking to buy a Mercedes. This was by far the best experience in car buying we have had in a while!

Jwagnon

13 de feb. de 2015

Lance McHenry, and all the staff that I have dealt with at Mercedes of OKC, have always been the best. They are cordial, knowledgeable, and very friendly. I really appreciate all of that.

Maederer

13 de feb. de 2015

Byron always provides excellent customer service. Makes sure my vehicle is in great shape and keeps me informed as to the progress of the service being performed.

Vince S.

13 de feb. de 2015

Ben always greets you cheerfully with a big smile. He shows genuine concerns in getting your car serviced to your satisfaction. He always goes above and beyond to make sure you feel like you are his number one priority when he is working with you to get your Mercedes-Benz serviced. Ben is the Best of the Best Service Consultant's.

Ree

13 de feb. de 2015

It is my pleasure to write a review. I've had the very best care from Mercedes-Benz of Oklahoma City. Each experience has been extremely pleasant. I'm always treated with courtesy, and respect. One of the things I really appreciate is Ben Marler's, my Service Consultant's, friendly smile, easy-going, intelligent, knowledgeable, and professional manner. Ben always makes sure I understand what is needed, explains details and charges clearly, and makes me feel valued. Attention to details, a washed and vacuumed car, and a thorough explanation of what was serviced is the norm! From the moment I enter this dealership to the time I leave, I am treated by every staff member as if I am their most valued and important client. Thank you, Mercedes-Benz of Oklahoma City. Thank you, Mr. Ben Marler. Your attention is detail and customer service/satisfaction is commendable!Rita Gray-Martin

Judy

13 de feb. de 2015

Lance has always taken the time to explain why something needs to be done....treats me with respect..understands I don't know about cars and is very patient with me

tlu

13 de feb. de 2015

Thank you Bryon and Butch! You always take excellent care of me as well as my car. Your customer service is friendy, professional, and accurate. You never fail to value my time.

Kevin Frantz

13 de feb. de 2015

Three times we came in and had our eyes on a new GLK350. John Marquez was really friendly and helpful, always had a kind heart and patience. He answered our questions and met our concerns. We were glad to have had our experience with him. He was one of the reasons we chose Mercedes over Lexus and BMW. Thank you.

jhpokc

13 de feb. de 2015

Lance is a great service representative for Mercedes-Benz of Oklahoma City. My car is always ready when promised and of course washed and vacuumed. He encouraged me to prepay for my upcoming services on my SL and it saved me a lot of money. Now that's service!

clowe2124

12 de feb. de 2015

I'm typically the one that brings the car to the dealership for repairs and repeatedly have absolutely stellar service and interaction with Josh Collins. He gives me the overall verdict in a very clear, concise manner, that leaves nothing to guess. Each time the car has been serviced (which by the way is very little-routine maintenance) since it was purchased, it always comes back spotlessly clean, inside and out. Josh Collins has always been approachable, making me feel comfortable, educating and answering any and all questions that I do or might have with a very pleasant informative demeanor. I highly recommend Josh Collins as any individual's contact in service at the OKC MB Dealership as well as this A+ dealership for it's top class sales and service.

Brady

12 de feb. de 2015

Ben Marler has been my service advisor at MB of OKC since approximately 2010. He is always on top of his game. Ben maintains close relationships with his clients, and always goes above and beyond, especially during unique situations. Ben has always been available to handle my issues. He helped me out of a jam on the highway once one night. Not many employees are willing to help a client after hours, but Ben was. He is a true asset to MB of OKC.

Michael

12 de feb. de 2015

Ben is always a pleasure to work with. He knows his job and does it extremely well. Service visits are always straight forward. Cost estimates are accurate. Any unforeseen problems are promptly communicated. I like that Ben will not hesitate to allow me to talk to the technician to get all my questions answered. On a couple of occasions I have come in without an appointment due to a check engine light and each time Ben has been able to accommadate me. It is like visiting family when I come in to the dealership. I would not consider taking my S65 anywhere else for service!

CUZCO

12 de feb. de 2015

Ben Marler always responds promptly to my email or phone calls about getting either of my Mercedes in for service. Ben is attentive when listening to whatever concern I may have and gets me scheduled in for service promptly. When picking my vehicle up Ben takes the time to explain exactly what maintenance was preformed.

Sdweichel

12 de feb. de 2015

After experiencing other luxury automobile service departments, I can honestly say that Ben Marler has absolutely makes Mercedes Benz service second to none. His honesty, his friendliness, and his determination to provide the best service is the reason that I consider the Ben Marler Mercedes Benz Service experience truly second to none. It has always been what I consider "sercvice you can trust"! When visiting for service, I ask for no one other than Ben!

Christine

12 de feb. de 2015

I have to rave about Ben Marler and his service. I own an 06 E350 and a '12 GLK and overtime I need to get my cars in for their Service Plan, Ben listens to my concerns about any issue I might be having and is very thorough to find me an answer and get my problem solved. He makes sure my cars are spotless at pickup and my service is timely and tries to save me money when possible, especially on my older E350. I really appreciate him and I am so thankful he is my service rep. My mom also has a GLK and I recommended she switch Service reps to have Ben Marler. He is such a nice guy and very personable. I highly recommend Ben. He is honest and is very respectful.

Mark Muratore

11 de feb. de 2015

I have purchased 5 cars since 2004 and have had the best experience from the purchase to the service. Ben Marler has been my service advisor since day one and has gone over and above to help me with any issue I have. He is very thorough and informative and willing to go the extra mile to help you make the best decisions when servicing your vehicle. I appreciate him always greeting me when I pull up and taking care of whatever my issue may be. And lastly its mostly general maintenance and car detailing as my car never breaks down or has issues. What can you say...its a Benz.

RW

11 de feb. de 2015

I purchased my first Mercedes a little over a year ago. I have been very happy with my car and the sales and service that I received at this dealer. Ben Marler has been my service advisor and has been great to deal with. I am a very happy customer.

LT

11 de feb. de 2015

We appreciate having Ben as our service rep (for many years now). He UNDERSTANDS your problems, has an amazing knack of explaining (most often very correctly) what the problem might be, what the solutions are, and keeping you informed as work progresses. Having worked in the parts department years ago, he has an experienced knack of getting all parts needed for your work as soon as possible, and is focused from the time he hits the dealership with respect to getting you the best service possible..........we have seen him RUNNING THROUGH THE DEALERSHIP in pursuit of customer satisfaction many times. Other automobile service organizations need to take a lesson from this guy - he embodies the ideal service rep, and we are proud to both endorse him and to look forward to our next service needs (as long as he continues to be our service rep)!

nocturneok

10 de feb. de 2015

Ben has been my service advisor for over 10 years. He has CONSISTENTLY handled all of my cars for service. Even when he has to deliver news about your repair, he has a way of making it seem not so damaging to the pocketbook. I continue to use MBOKC because of his excellent customer service skills. I don't simply consider Ben my service advisor, but also consider him a friend.

wing

10 de feb. de 2015

Yes I would recommend this service center and Ben Marler. He has always been very helpful when I was in town to get the service that was convenient for me. Any time I had a problem it was taken care of in a timely manner.

Nancy

10 de feb. de 2015

From the minute you pull up, you feel special and that they care about your car as much as you do. They make you feel first class. They are ready to help and so pleasant. I love my car being cleaner than when I drop it off, even if just for an oil change because they always wash it. They go the extra distance. Ben Marler has always been helpful and thrifty in helping us get the most bang for the buck. I bought my Mercedes because I expected more, and I have not been disappointed.

Qremy

10 de feb. de 2015

This guy is absolutely terrific: he's proactive (no grass grows under his feet); a great listener (looks me in the eyes and hears my situation); responsive (jumps to getting my car ready within the constraints of my tight schedule); a strong finisher ( greets me when I pick up my car and explains it all); and kind and patient in conversation (acts like I'm his only customer).

GDFL

10 de feb. de 2015

This dealership had a used vehicle listed on cars.com for under $49,000. Recognizing that the offer was an acceptable market price, after some negotiation we clinched a deal at $48,500. This was approved by the manager, the sales order was drawn up, and a $3,000 deposit charged to my AMEX card.The salesperson I worked with, Dale Fieker was pleasant, responsive, and professional in his salesmanship. Now, the Preowned Sales Director informed me that "we were in error in selling our [vehicle] at $48,500. My General Manager has ... refused to allow this sale."This is not only unprofessional and unacceptable, it may be unlawful.I am sincerely surprised, as I have read the great reviews, and believed that purchasing a vehicle from a Mercedes Benz dealership would afford some risk aversion.I am personally ashamed of this dealership, and will pursue complaint through all available channels. My local Mercedes Benz dealership has never treated me in this fashion, and I feel sorry for those in the Oklahoma City area who have to depend on a dealership that would act in this manner.

cfolk

10 de feb. de 2015

Ben has been great to work with. He clearly explains the process and gives you an accurate estimate on the amount of time it will take to resolve your service needs.

dreplogle

10 de feb. de 2015

Great experience. No complaints. Car was clean. Service was timely. Price was at or below that indicated when I brought the car in and received an estimate.

Melvin and Carol Auten

5 de feb. de 2015

I have purchased and had my Mercedes-Benz vehicles serviced for over 35 years from Mercedes-Benz of Oklahoma City. They can be trusted to give you the very best in value and service. When my car needs service I always contact Ben Marler, Service Consultant, to assist me and my wife. He has alway taken excellent care of us over the years. He truly makes us feel a part of the Mercedes-Benz of Oklahoma City family. No other place will we go to purchase or have our cars serviced!!! This dealership certainly makes our lives less complicated.

martinandream

1 de feb. de 2015

Sold us a CPO e class that had been wrecked and when we complained because of the poor drive we were lied to over and over. Only found out because we took it to Tulsa MB. Rude and lied straight to my face about the issues putting my safety at risk! I'll never own another MB!

Kimberly Ermis

26 de ene. de 2015

Ben Marler, my service rep has always taken good care of me when I have needed service on my car. He takes time to explain what they will be doing and how long it will take. My car has always been ready on time or earlier than expected!

Ruth

23 de ene. de 2015

I appreciate Ben Marlers customer service and professionalism. He has been my contact at Mercedes-Benz for many years. Thank you Ben for all you do!

Darla

22 de ene. de 2015

Great guy!!! Love working with him. He has always been so nice and willing to help!!! I would highly recommend him to any and all of my friends and family!!

K.A.Smith

19 de ene. de 2015

Whether I have an appointment or not, if I have a problem with my car, my "go to guy", Ben Marler, always works me in and solves the problem. My car always comes back sparkling clean and ready to go. They are always very accommodating in bringing me home and coming back to retrieve me if I have to leave my car overnight. I have lots of trust in the dealership when it comes to repair of my car. I feel that is very important in car care.

Carolyn S.

18 de ene. de 2015

This is my 2nd MZ S550 purchased in 2008 at MZ of OKC. Extended Warranty was ready to expire and service did an excellent check over for me while doing oil change. Ben caught the fact my wiper blade was worn, & replaced it. Because of my OKC MZ service experience with Ben everything else was OK and I left with a pristine washed car. Ben has always been A++++ for me. My first new 2004 S class I drove with other lady friends to Taos and while there had a problem which required towing to Albuquerque - I called Ben in OKC,he and the Service Manager called the Albuquerque dealership, got the part required and had it ready for me when we left (ALL EXPENSES WERE UNDER THE MZ WARRANTY including towing & rental car). Everyone on the trip was so impressed. Oh, by the way I am picking up my new 2015 MZ S550 from MZ of OKC next week - my 3rd. Does that show my pleasure with Ben and Tim in Sales. Carolyn of Edmond

Appreciative.

16 de ene. de 2015

My husband and I have worked with this location and Ben Marler for seven years. Superior service and knowledge! Personable and professional. Prompt and responsive. Would definitely recommend it!

EXECUTIVE GARAGE

16 de ene. de 2015

I FREQUENTLY PURCHASE PARTS AT M-BENZ OF OKC AND EVERY TIME I WALK THROUGH THE DOOR OF THE PARTS DEPARTMENT I AM GREETED WITH A SMILE AND TREATED AS IF I WAS FAMILY. THEY HAVE EXCELLENT PRODUCT KNOWLEDGE AND ALWAYS WALK THE EXTRA MILE TO MAKE SURE I GET THE RIGHT PARTS THE FIRST TIME ...EVERY TIME. ID LIKE TO GIVE A SPECIAL THANKS TO CRAIG & PATRICK FOR THEIR TOP NOTCH SERVICE. KEEP UP THE GOOD WORK FELLAS !!

Scott L

15 de ene. de 2015

I appreciate the professionalism and customer care I receive from Mercedes-Benz of OKC. Ben Marler has gone over and above to make sure I'm taken care of and I appreciate his prompt attention to any concerns. I have absolute confidence in referring you to him at this particular location.

Bart Conner

15 de ene. de 2015

We have purchased a few Mercedes Benz's (E430, E350 and GL450) over the years, and we are always impressed not only with excellent cars, but the entire process of purchasing and servicing our cars. In particular, Ben Marler has looked after us and our cars like we were his only clients. We highly recommend MB of OKC!

Tom Southard

15 de ene. de 2015

Ben Marler, my service advisor, always takes that extra step taking care of his customers and their cars .

Love my S series "Black"

15 de ene. de 2015

Ben Marler has been my service consultant for several years. He is excellent at what he does. Always enjoyable for him to help us. He takes the time to explain in detail what is wrong with your vehicle, how long it will take to repair it and approximately the cost. The only complaint I have about the Mercedes dealership in Oklahoma City, is the upper management acts like they are doing you a favor, ( see definition of a customer), when you step into the lounge area unless your are buying or leasing a new car. All other service personnel make you feel comfortable and appreciated while you are waiting on your vehicle to be repaired.

RAMIV

14 de ene. de 2015

I've owner more cars than I care to admit. None of us enjoy the process of maintaining them and I have had my share of poor experiences in the past to varying degrees with other brands of vehicles. My experience with this location is by far the greatest yet. I am particularly thrilled with my service executive Ben Marler. Simply put my next car will be one that he can assist me with- no question. My only fear is that he will be wooed away to another dealer and I will have to stop driving a Benz. He handles everything for me and my service days are seamless and simple. Ben- if you see this please don't move! I don't want to be rolling in a Honda! -Robert A. Manchester IV

Lynda Ramsey

14 de ene. de 2015

I always have my Mercedes serviced with Ben Marler. He is a wonderful person to work with and keeps me up-to-date on any maintenance my car needs. Ben always works me in if I have a small emergency with my car, such as a headlight out. The service area is very clean and the individuals that check you in and then prepare your car for service are very courteous and friendly. The waiting area is also very relaxing with pastries and coffee. I couldn't ask for better service and love working with Ben. Would highly recommend using OKC Mercedes for service and always ask for Ben Marler.

Brad W

14 de ene. de 2015

Our experience with Mercedes Benz of OKC has been Fantastic! Our relationship with Ben Marler could not be any better. Ben is knowledgeable and always willing to go above and beyond to assist his customers. We highly recommend Mercedes Benz of OKC and especially Ben Marler!

John D

14 de ene. de 2015

Bryon has represented us for a couple years and it is a painless process - he handles it all and makes sure we are completely satisfied. And we are.

Signed, Sealed, Delivered

14 de ene. de 2015

Ben is the absolute best, along with Mercedes of OKC. I previously lived in Tulsa and had a terrible experience, and began driving to OKC because the service was WORTH IT! I later moved to OKC and this dealership (particularly Ben!) met my every need. Ben is an up front communicator and wil go out of his way to ensure you are taken care of. I did not need to take my vehicle in often to be serviced, but Ben always took the time to get to know me and help work around my very busy schedule. I now live in Dallas, but have considered driving back to OKC just because I never had an issue while working with Ben. He really is the greatest!

Rick

14 de ene. de 2015

I had a great buying experience and have dealt with Ben Marler for service and was very happy with the experience. I have only had the car for a little over a year, but so far so great!

Rondo Mac

14 de ene. de 2015

Absolutely excellent sales and service. Mercedes Benz of Oklahoma City is a very friendly, professional, and first-class facility with the best mechanical, service advisors, and sales staff possible.

ThomasW

14 de ene. de 2015

Mercedes Benz OKC has to be one of the best dealerships in the country. From car selection to purchase to delivery the process was so easy and fast it was a truly enjoyable experience. Service is first rate. Ben Marler has been my services rep over the last 5 years and 2 cars. He is courteous, knowledgeable, treats his customers with respect and keeps me well informed on the progress of any service. Servic of the car has always been completed when specified or special arrangements have been made to accommodate. I give Ben Marler the highest marks!

Steve

13 de ene. de 2015

Myself and my family have been buying Merecdes from MB of OKC for over 25 years. I have always been treated great during the sales process. My first salesperson was Walter Merchant (had alot of kids). He was great. My last salesman was Ron White and he was great.I have to mention my service person, Ben Marler. I always say "Ben is the Best". I remember when he was wiping off cars before you left the service bay, today he is my service advisor and a very good one. I like to do business with a company that promotes their employess that work hard and are dedicated to their customers and their company, like Ben.

Steve Jackson

13 de ene. de 2015

Ben Marler has always provided great courtesy and service to me and me Mercedes. He answers all my questions and returns my phone calls promptly which I value greatly and find amazing in this day and age. He recommends the appropriate service for my vehicle and I trust his expertise and advise. I'm fortunate to have Ben as my service adviser---great guy!

Velda

13 de ene. de 2015

I'm Velda Pralle, from Fairmont, OK. I have driven a Mercedes for years. This last E320 Diesel has been a great car. Ben Marler has been my service advisor for most of the nine years I've had my car. I have always given him credit for me liking my car for this long. As long as my car is running well, has a good air conditioner, heater and looks great I'm proud to drive it. Have done all repairs in OK City and I think that is the reason I still really like it. I've gotten all tires and batteries at the dealership also. In April my car will be ten years old. Hope it lasts another ten.

SManchester

13 de ene. de 2015

I have always had excellent service at this dealership. Ben Marler my service representative has always been attentive to my needs, concerns and repairs. The best part is that after my car is repaired, I pick it up and they have cleaned and washed my car! It always makes my day!!

Sandy h

13 de ene. de 2015

I have always been happy with the friendly people and service

Donokc

13 de ene. de 2015

Ben Marler is the best ever. Always to pleasant and helpful. Car is always ready on time with all and sometimes even more than was requested.

Dr. A

13 de ene. de 2015

Ben Marler has always made my maintenance trips very quick, simple and easy. He is easy to work with and makes the process simple.

pericnt

13 de ene. de 2015

Ben Marler is my service representative at Mercedes Benz. He is polite, honest and courteous. I trust him implicitly. Unlike some dealerships, Ben doesn't recommend things I don't need. It is very refreshing to pull into a service department and know someone (Ben) has your best interest at heart. Now that's customer service. MB is lucky to have him and so am I.

Pat McFerron

13 de ene. de 2015

The service here is impeccable. Even though I bought my car from a different dealership (something I won't do again), the service here is fantastic. Ben Marler goes above and beyond to keep you informed and I have never had any issues. The facilities are great and there is always someone ready to give me a ride to work after dropping off my car.

EdH

13 de ene. de 2015

I have purchased and serviced my Mercedes-Benz' from MBOKC for almost twenty years. The new car ordering and purchasing has always been easy, but the best part of my dealer relationship has been the service and advice I receive from Ben Marler. Ben knows when his customers also know a lot about the technical aspects of their cars, so he's never asked me to purchase any premature or unnecessary service. I feel we have a genuine trusting relationship that will keep me loyal to the dealership for years to come.

Ed

13 de ene. de 2015

I agree with LTs review. Ben Marler has been my service rep for both of my cars. Each time I bring one of the cars in for service I am promptly greeted in the service drive in by a representative of the dealership and then by Ben. Ben is attentive to my issues with the vehicles and after I explain the reason for my visit he asks me if I need a ride to my destination. After the dealerships service techs check the vehicle he always calls to inform me of the status of the vehicle and the time at which it will be ready. It is people like Ben Marler, and the other representatives of MBOCKC with whom I interact, that make service a very positive event.

PAL in OKC

13 de ene. de 2015

After a major hail storm my wife and I had to replace two vehicles. After shopping all over town we went back to Mercedes Benz of OKC and drove off with a GLK and a E320. Ben Marler became our new service representative. He and the whole service department have been great. I can call Ben direct and I seem to always get an appointment when I want it, which is usually first thing in the morning. Then I can grab a bite to eat and a coffee or juice in the lobby. A few minutes later a driver is dropping me off at the front door to my office building. A little while later Ben calls and goes over all the service technician's notes and gets approval for everything. When the service is done, a driver picks me up and takes me back to the service department. The business office is always a breeze and moments later I'm driving on Broadway in a vehicle that is always cleaner than when I took it in.

Malinda Z.

13 de ene. de 2015

I became a customer of MB of OKC about 3 years ago. I have been impressed with their business in all respects from day 1. The buying process was a pleasure which was a nice change from previous experiences at other dealerships. And the service process is very accomodating for a busy professional without much time to plan in advance or wait around. Thanks, Ben Marler, for going the extra mile!! If you are in the market for a MB, you will not be disappointed with the people at MB-OKC. A friend referred me, and now I am referring my friends!

JT

13 de ene. de 2015

If you are looking for great cars and impeccable service, look no further. I have driven cars from this dealer for the last 10 years and couldn't be happier. Thank you Ben Marler for always making our family a priority and never dropping the ball on anything!

Agnes Wing

13 de ene. de 2015

Ben Marler has been my Service Consultant and has always been very thoughtful and helpful. I live 5 hours from the dealership and some times I need to make an appointment with short notice. They have always been able to take care of my needs. I appreciate the way they take care of their customers and are always very professional.

GaryC

13 de ene. de 2015

Having a scheduled repair service. They were prepared when I arrived. They promptly provided shuttle service. They let me know how things were going. It was ready when I returned. All the items that needed maintenance were resolved.

DeeDee

13 de ene. de 2015

Been to the dealership twice for service and my service rep, Ben Marler is excellent to work with. Professional, knowledgeable and keeps me informed all the way through the process until the car is ready for pick up. Always pleased with MB, (the staff, car salesman and women and most of all BEN).

Randy Stanford

13 de ene. de 2015

Throughout all of my experiences with auto dealer service departments, Ben Marler has provided the best, most attentive, and professional service of all. His knowledge of the products (Mercedes-Benz SL600 in this case) is impressive and his experience with the maintenance and repair requirements is most appreciated and complete. I hope to spend many years working with Ben to take care of my maintenance needs performed by the dealer. Thank You, Ben, for doing such a GREAT job!

Kris

13 de ene. de 2015

I have bought a few cars and had them serviced here. Ben is the best service representative you could ask for. He makes the experience pleasant. He is straight up with what your car need and calls timely to tell you what they have found and his recommendation. Plus he is always extremely nice and helpful.

Sandy

13 de ene. de 2015

It's a pleasant chore getting repairs done when I go to Mercedes of Oklahoma City. Everyone at the dealership is always pleasant and all the staff make you feel that they really care about the service that they giver!

John

13 de ene. de 2015

I have been a very satisfied customer for 15+ years. Most all of my experiences have been great with Mercedes Benz OKC from purchasing to keeping the car serviced. The past few years Ben Marler has been my service advisor. He really does go the extra mile to make sure everything is completed as quickly as possible. He also does a great job of keeping me informed throughout the process. A couple of times he has even been able to save me some money. That doesn't happen very often with dealerships!

CCC

12 de ene. de 2015

MB OKC and Ben Marler have always taken great care of me and the 6 Mercedes I have owned in the last 10 years. Bens extensive knowledge of the brand never ceases to amaze me. I can honestly say that Ben Marler is one of the reasons I continue to patronize MB of OKC.

Michelle Evans

12 de ene. de 2015

In owning several different types of cars, one of our favorites has been the Mercedes. Along with owning a Mercedes, the local service is what has stood out the most to us. Ben Marler has been essential in making this the best experience from regular service/tune ups to being stranded with a flat tire and finding a quick solution for us. Ben always returns calls/emails/texts immediately and is very thorough in what the process will be thus eliminating extra surprises that you normally find when taking your car in. Because of his professionalism and dedication to this company, we will be customers of Mercedes for a long time.

QRemy

12 de ene. de 2015

I've got a 2014 GL450 and I just purchased a 2015 S550. The service department personnel at MBOKC treat me like I'm their only customer; and, I know I'm not. Carl and the boys welcome me at the drive-thru like I'm an old friend, and I guess I am. I've been doing business here since 1978. Ben Marler in the service department is my go-to guy for service and follow-up. He is gooooood! He'll break his back to get my car in on short notice...recently with no notice when I had an engine light come on and was leaving town the next day. They got me ready to go with no delay. On the sales end of the business, Ron White terrific. I'll come in for service and before Ben can finish my car Ron sells me a new one; and, that's not much of an exaggeration. I always have questions about the fine points of the technology in these new cars and Ron patiently walks me through it anytime I call or even if I drop by the showroom unannounced. I really like Ron (in finance), John, Cynthia and the ladies at the check-out desk are always friendly.

Kevin

12 de ene. de 2015

This is the best dealership in OKC to do business with. The sell the best cars, have the best service and the best customer support. My service advisor, Ben Marler, makes a point to follow up with me personally on every call. Great dealership experience!

MLS from Edmond

12 de ene. de 2015

Ben Marler has been my service advisor for well over 10 years. He has provided exactly what I've needed to know about the proper maintenance of my car. I can truly say that Ben has been consistently reliable and has made sure that I had the information necessary to properly maintain my vehicle. Ben is also very cordial, a sharp dresser and is one that you feel comfortable working with.

baker elk city

12 de ene. de 2015

Service dept always delivers quality, correct service on time. Ben Marler is like family because he knows our needs and respects our time constraints.. We travel a long distance for our service and we look forward to Ben and his advice. His philosophy is to prevent trouble, which suits us fine. Thank You`

N&J

12 de ene. de 2015

I bought my first Mercedes in May. I had a minor "fix" and was so impressed with Ben Marler and the whole Mercedes Benz of OKC experience. From driving into the appointment driveway, I was met with friendly and kind faces, they could not have been more helpful. I was directed to Ben who was my service guy. He asked all the right questions and made us feel at ease with the whole process. Once the "fix" was determined Ben was very clear and concise on what needed to be done, that it was warranty work and to our surprise when we picked up the car, it was the extras that just stood out, the VIP car wash, etc. It just goes to show that a quality car is backed up with quality service and people.

A MCDONALD

12 de ene. de 2015

I have enjoyed the customer service that MB of OKC has provided. My service needs have been handled by Ben Marler with great professionalism. He always provides a caring experience each time I have needed service.

AlanG

12 de ene. de 2015

MERCEDES Benz of Oklahoma City is the friendliest and most helpful dealership I have ever been in. I usually droo my vehicle off without an appointment and they get it right in and service it. Always helpful attentive to your needs and friendly.

Rebecca Brawley

12 de ene. de 2015

I have been Mercedes at least a decade. The service department at the dealership is excellent, and Ben Marler in particular. The repairs have been clearly explained to me, my phone calls are returned timely. I am always offered a comfortable place to wait or offered a driver to take me home, pick me up. We are so satisfied with Ben Marler's service I have decided I will only drive Mercedes. I wouldn't dream of going anywhere else.

Jerry Garner CPA

12 de ene. de 2015

Ben Marler of Mercedes-Benz of Oklahoma City has been our companies primary contact with Mercedes-Benz service department. He has demonstrated total commitment to providing outstanding customer service, has always exceed our expectations by providing timely feedback and follow-up. I strongly recommend getting acquainted with Ben, he will be their for you when you need help!

Mark Lawson

12 de ene. de 2015

......I purchased my MB from Park Place in Dallas, and it is there, where I receive all of my service. I was in OKC for the holidays, and my car needed to be checked on. MB OKC was very attentive and treated me as if I purchased my MB there! Ben Marler was my Service Consultant, and he was very professional and attentive. It was a great experience all around! Thanks,

RobS.

12 de ene. de 2015

I've been with MB for some time now, and was fortunate enough to be placed with Ben when I purchased my first vehicle. Since that time, I can't imagine trusting my car to anyone else. Ben had jumped through hoops to meet some of my crazy deadlines, and has always ensured my vehicle was at the top of its game. If you buy from MB-OKC, ask for Ben as your Service Manager. You can thank me later.

Tom W.

11 de ene. de 2015

I've dealt with a lot of service departments and their personnel in 44 years of driving. Ben Marler at MBOKC is without a doubt the best Service Advisor I have ever worked with. He knows exactly what he's doing every time. MBOKC has a excellent employee with Ben. He makes the whole process very pleasant. He's the reason I keep coming back to MBOKC for service.

Millertime

10 de ene. de 2015

Excellent staff. Quick and easy service. Very convenient all the way around. Ben Marler in the service department is phenomenal!

Global Gal

10 de ene. de 2015

I bought a Certified Pre-owned 2007 SLK four years ago. I am extremely pleased with my purchase. The service department has been excellent. They make me feel welcomed each visit. I am treated like a valuable VIP each time. They have gotten me in quickly and if my vehicle wasn't ready when I needed it, have given me a loaner. I am extremely pleased with Mercedes-Benz of Oklahoma. Thank you.

Rita, owner

10 de ene. de 2015

Mr. Ben Marler is always happy to serve. He makes me feel welcomed and am his most important and valuable client. He personally oversees that the work is done correctly and what you are paying is fair. I really appreciate that Ben is available via phone, too. He is a very busy person, yet, confident, professional, personable, and friendly! Ben Marler represents your company well! He takes pride and responsibility in his work! Ben always has a ready smile! Thank you, Mr. Ben Marler

JB

10 de ene. de 2015

MB of OKC and Ben Marler are why I chose to get another MB . I originally purchased there in 2002 and then purchased my 2nd MB in 2010. Ben has always been the best service rep!!!!

Janice

10 de ene. de 2015

Excellent rating all around. Customer service is something Mercedes Benz of Oklahoma City truly cares about. Everyone I have dealt with has always been very profession and courteous. My service representative, Ben Marler, listens to our concerns and monitors the service to keep us well informed until all issues are resolved. His expertise is invaluable and we trust him to handle all of our service needs, whether it be routine maintenance or unexpected service issues. I appreciate that he is cognizant of the time and understands the inconvenience of dealing with service issues and makes the process as quick and painless as possible.

LT

10 de ene. de 2015

Ben Marler has been our service representative for several Mercedes Benz bought from this dealership. He is always attentive, sensitive to the situation, correct in his analysis of any issue (and always watching for preventive measures which have kept us out of trouble), and provides a "standard" of service which most dealerships try to emulate (often falling short). The whole culture of this particular dealership (M-B OKC) is somewhat unique and a most pleasant experience for customers. We are lucky to have Ben as our representative through the years, and are always ready to refer potential customers to M-B OKC for a positive dealership experience.

BluTec E350

10 de ene. de 2015

Great service when we brought our vehical for some service.

Don Burk

10 de ene. de 2015

I have received exceptional service from Mercedes Benz of OKC from the very beginning with my first Mercedes 1999 SLK 230. Ben Marler has been my Service Liason since 2006; and from a 2007 C class to a 2012 ML and a super sporty 2011 E with some engine trouble, Ben and the entire service center has been responsive, affordable and professional. I will continue to buy Mercedes and look forward to receiving exceptional service.

OKCLawyer

9 de ene. de 2015

Mercedes Benz of OKC has always done a great job for me, and Ben Marlar in the service department is always there if I need anything. Exceptional service!

Parmadoc

9 de ene. de 2015

Ben Marler is my service specialist and he has done a great job getting me in for both routine and sudden service

Maggie

9 de ene. de 2015

The service at the Mercedes Benz of Oklahoma City is exceptional! I have been taking my cars to Ben Marler, my service consultant, for several years. Ben always responds quickly to my calls and emails when I have a question or need to schedule service. He makes sure that I get everything taken care of and explains all of the expected charges before hand.

Kathy Unguran

9 de ene. de 2015

Ben Marler has helped me and my husband on several occasions and takes his time to explain in detail what is needed to be done to our car. His expertise is incredible. Very few "Dealerships" I have been to have an employee like this. If I were his "Manager" I would definitely look for a way to promote him.

jbax

9 de ene. de 2015

I always had GREAT experiences with MC OKC. They have always followed through on their promises with precise work and delivery times both in sales and service. I own a company that deals with handling many customer needs including there vehicles. This requires I am in and out of this dealership on a constant basis. I have always been treated with respect and genuine interest. I am unsure about the negative comments saying they were hit with expensive repairs---MB are expensive cars and I would expect that repairs would go hand in hand associated with vehicles of this caliber. I have owned BMW, Range Rover, Porsche and MB. This by far has been the best experience so far.

danny

9 de ene. de 2015

Ben has been my service rep for years as he has handled the fleet of cars we had for the company I worked for and did the best job of any rep I have ever dealt with. Now that I own cars myself I wouldn't have anybody else but Ben handle my service.

GLP

9 de ene. de 2015

A true 5 star dealer who has a great car to sell, an outstanding service department, and truly great people to work with in the buying and car maintenance arena. I have been a customer of MBOKC for almost 30 years. The dealership has grown over the years. It has developed a hassle free buying experience that provides the best of the best in new car sales and follows thru with VIP service to keep my cars at peak performance. Ron White and Tim Allred are my sales people and John Adickas is the new car sales manager. They know their product and show us all the features on the cars and help us with the decision making and buying/leasing process. Ben Marler and his fellow service advisers take over and truly provide us with VIP service tco keep our cars rolling. I really like the 63 AMG engine and autos. If you enjoy a car that has lots of pep and provides a great ride on the road, I recommend the MB autos and MBOKC for sales and service.

Mrs.Douglas Jones

9 de ene. de 2015

We have been long time very Happy clients of OKC Mercedes. All faculty to sales manager, to Ben Marler service repair. I would highly recommend them as they are personable helpful and Honest. I wouldn't have any other person even change the oil. I would drive out of state as I have, a young man hit my daughters car and we were closer to Tulsa But I would rather pay extra to take it to my dealership where I know their honest than have Another Dealership pick up with no charge not knowing what it would end up at the end of the service. I would highly recommend the service repair Ben Marler has been excellent to us and our cars. Will never go anywhere else for any of our Mercedes needs.

DG

9 de ene. de 2015

The customer service is top notch! In my experience the service department has consistently given timely and attentive service to both myself and my vehicle. Of course purchasing is the initial introduction to a dealership but service is what keeps you coming back. I did not purchase my GLK 350 from Mercedes Benz OKC but will certainly consider purchasing it's replacement as a direct result of my experience with the service department. Nothing but attentiveness and professionalism! Thank you Mercedes Benz OKC and Ben in the service department.

George

9 de ene. de 2015

Service department is very customer oriented , courteous and professional. Dealership provides comfortable atmosphere, a welcome feeling and cheerful aurora.

Kimberly H

9 de ene. de 2015

I have three different Mercedes, two E320's and an ML 320 so you can imagine my trips to the dealership. Always nice, always clean, everybody who walks by offers assistance. Will continue to buy from and seek service help here!

Ben Marler

9 de ene. de 2015

I have purchased two vehicles at Mercedes Benz of okc and I have always had the best service and best customer service hands down.

Brady Terrell

9 de ene. de 2015

Ben and the entire service staff of MB of OKC always exceed my expectations when I bring my vehicle in for service. Always courteous, always professional and always proactive in explaining the service process. The facilities are always clean.

Brady bunch atMBF

8 de ene. de 2015

Always professional, courteous and on top of his game.

Tom

1 de ene. de 2015

Bought a 2007 E320 Bluetec. My salesman, Kevin, was straight forward and honest. I would recommend both the dealership and the salesman.

Skydiverdriver

21 de oct. de 2014

I was contacted by a salesman via email. I replied and advised him that I had a trade. I had to follow up the initial contact at which time he asked for additional information on my trade. I heard no immediate response. I followed up with a call and he eventually sent a estimated value for my car. I followed up with a call mentioning that I thought the trade offer was not appropriate. The salesman said he would discuss a final trade position with his manager and he would get back to me. There has been no additional contact. The salesman seemed interested in earning my business, but his actions and follow up were poor and/or non existent.

Olechipmaker

29 de jul. de 2014

I've gone outside of the box so to say. Still looking for a vehicle That will Handle an electric wheelchair out the side with a ramp or lift that will fit in my garage like the 1999 GMC Savana does with a 1/2 inch to spare at a reasonable price. $20 to $25 thousand if possible. Most of the new cargo passrnger vans are to big. Thats why were still looking.

Emmanuel Macaraeg

12 de may. de 2014

Just went online, looking for a used SUV. The selection was very good but I haven't decided yet when or which to buy.

Kericorbin

16 de nov. de 2013

Mercedes Benz of Oklahoma City has consistently been a pleasure to work with for the past decade from sales to service. The professional staff delightfully welcomes me into the dealership each time I am there as if welcoming me into their home. The sales aspect is an exciting process. Mercedes Benz is the pinnacle of product standard in the automotive industry and exploring the various makes and models enhances the experience we have with each Mercedes Benz we order. Working with Tim Allred who provides meticulous expertice to the ultimate perfection in ensuring our cars are ordered exactly how we prefer. Ron Clemmons in financing is a true joy to work with each time. He creates a smooth and seamless process to getting the paperwork buttoned up in order to quickly get us enjoyig our new Mercedes Benz. Josh Collins has been our service advisor all these years attending to each of the cars we have owned. Josh is wonderful at being accessible to me to ensure an easy process when bringing any of our cars in for service. Josh always has Frank ready to go with a loaner so drop off and pick up is a breeze. He keeps me in the loop when any of my cars is being serviced. His suggestions have always been vital and successful to keeping our cars operating at the best performance level possible. He is spot on with tackling the correct issues and my bills are according to the estimate or less than expected. Mercedes Benz of Oklahoma City has provided my family with MB's for a decade and taken care of each one as if they owned them personally. Each staff member takes pride in providing a level of service that goes beyond a basic client/dealer relationship. It is truly a family at MB OKC and from the Managers of Sales John and Service, Cecil to the drivers and ancially staff everyone knows our names and cares about providing exceptional service that exceeds expectations. The attention to every detail creates a personal customer service level that is far more than the automated car buying experiance buyers have come accustem to in the industry today. My husband and I respect and enjoy the marvel of engineering that each Mercedes Benz demonstrates. Karl Benz would be proud to hang his script "The Best or Nothing" at Mercedes Benz of Oklahoma City

Buyers Remorse

29 de sep. de 2013

Worst dealership I have ever been too. Owned Lexus, BMW and Porches and never had any major issues with a new car like I have had we our ML550. I have had my car for 18 months and have about 32000 miles. We have done a lot of highway driving this year. We cringe every time we go to this dealership for they try to sell you something and can't understand the service deal they cut with you...I feel like they live in a time warp.. Anyway I take this my car in for an oil change and now they want $1800 for new brakes because the rotors are warped which Mercedes won't cover ... So I check out and the Manager stops by and asked me how everything is and tell him how disgusted I am with the dealership and the car. Tells me he will call back by noon the next day.. 4 days go by no call so I call Mr. Wade and we misconnect but he leaves a message and I call back and respond.. Its now a week and no response. Poor Product and Poor Service... Money PIT.. STAY AWAY!

jkdk10

9 de jul. de 2013

Fine dealing with until we had any issues....1.no trailer hitch- as told it should have- solved by sending me to get put on and reimbursing2. Homelink didn't work with garage door openers- told me to Youtube it! I called Homelink on my own and found the MB had a glitch in their system and it had to be handled differently that any YOUTUBE would say. Took him under 5 minutes to fix.3. floormats were not the ones that fit the ML350- told me I must have changed them and was trying to STEAL from MB and get new ones.

tj37rc

4 de may. de 2013

Mr. Ward was extremely condescending and rude. I spoke to another salesman Scott (who was working with another customer) about an E400 hybrid they had in stock. And Mr. Ward told me the car was not in stock, and he plain just did not want to deal with me. Every question I asked him got a negative reply. I also asked him about the ML 450 Hybrid and he said there was none in stock. Meanwhile I had seen one in the lot. Guess my money is not good enough for MBOKC. Until we have another dealership in the OKC area I will not be buying another Mercedes. I was going to buy the E400 from dallas but I will not be buying a Mercedes until further notice so that I can avoid this dealership. Thank you for making up my mind to buy an AUDI A6 instead

LISA VAUGHN

26 de nov. de 2012

MY EXPERIENCE WITH M-B WAS AMAZING. I WORKED EXCLUSIVELY WITH TIM ALLRED AND THAT IS WHY THE ENTIRE EXPERIENCE WAS SO GOOD. TIM LOVES MERCEDES AND IT SHOWS, HIS KNOWLEDGE ABOUT EVERYTHING MERCEDES WAS NOT ONLY COMFORTING BUT IMPRESSIVE. I HAD NO ISSUES FROM THE START OF THE BUY THROUGH THE COMPLETION. I WILL TELL ANYONE TO PURCHASE A CAR HERE.

cjeasterwood

26 de sep. de 2012

The team at MB OKC was extremely friendly and made us feel like we were immediately part of a family. Scott Tribbey showed us our new car and immediately had our attention with his keen knowledge of the Mercedez family of cars and what each and everyone of them offered. Scott made the process of dealing with Mercedez a quick and painless situation. The financing offered was also superb, Ron Clements was equally easy to deal with and was a joy to work with.

Volvo Fan

24 de sep. de 2012

I bought my son a used Volvo from this store, I made the decision to buy a Volvo based on the safety records, but I bought from this dealer because they are the experts on Volvo features and service.I feel so much more comfortable putting my son out in a vehicle that I know will be among the safest on the road.

Lord won't you buy me a Mercedes Benz

24 de sep. de 2012

I purchased a Certified Pre Owned Mercedes from this dealer, they made me feel confident and comfortable in every step of the way! LOVE my Mercedes.

Mercedes Cowboy

24 de sep. de 2012

My wife and I picked up a new Mercedes C-Class last week, the selection and service couldn't have been any better! We looked for about a month on Cars.com and decided to make the drive from Dallas to Oklahoma City based on the way we were treated before the buying process began.We will be making another trip to this dealer in the near future based on this experience!

First timer

15 de may. de 2012

Everything you would expect from a professional and friendly dealership. Helpful and courteous sales and service staff. First time I have actually enjoyed buying a vehicle!

doctor1

20 de oct. de 2009

I was looking at your websight and reading some of the comments that my hometown Mercedes dealer has recieved and wondered if "that girl" is going to a different dealership than the one I have been going to for 15 years. My salesperson is also Bill Patton and have never found him to be anything short of respectful and most courteous. I have been dealing with Nick, their sales manager for the past six years and his honesty and integrity is a refreshing thing for any dealership. I am sure that I could buy a car for less somewhere else but then I could not and should not have access to services that are second to none in my opinion. It sounds like "that girl" has issues of her own to deal with. Regardless of all that, you would hard pressed to fine a dealership with great people from the top down. It is a shame that people search out a web sight to tell the bad things about someone they really dont know. Dont you think we have enough negative stuff everyday already. Come on lady pay alittle more and get a lot more of Mercedes Benz of OKC. it is not always about price...

thatgirl

25 de jul. de 2009

Stay away from this dealership. The sales staff are condenscending and rude to customers, esp. women. In the store to purchase a S550 class Mercedes and Bill Patton (as usual) was slow to respond to our requests the vehicle and displayed a sullen and indifferent attitude. The sales manager, Nick Williams was uncivil and accusatory. My husband and I had been customers since 1996 and have spent untold thousands on maintanence repairs. Since we were contacting other Mercedes dealers in the area and were promised a great deal on the S550 at another dealership, they found out about it and treated me disrespectfully!! Actually, the sales person acted like and indignant child and stormed in and out of the sales manager's office. Yes, this was in a Mercedes dealership...a 65 year old man acting like a three year old and all because he refused to broker a deal with my husband resulting in a $2500.00 difference in price from the competing dealership. Guess what??? Afer the deplorable behaviour by the sales staff and manager, my friends and I all walked out. I have two witnesses( both female) who witnessed and experienced some of the unprofessional and rude behaviour. The following day (Saturday) I drove to Jackie Cooper Imports and surprisingly purchased a car that was different than original request and more expensive!! Jackie Cooper mercedes couldn't have been friendlier and more professional. The difference between Luxury Cars of Okc (formerly known as Bob Howard Mercedes) and Jackie Cooper Mercedes was "night and day" to say the LEAST!!!!!!!!!!!Run from this OKC dealership...they use bullying and intimidation to sell you a car...or shame you into buying one. They are worthless and obviously have some internal problems since changing ownership. This is the reason I am only giving a 1 rating!Thank you!

Dolebludger

1 de ago. de 2008

Friendly, professional quality service, done as quickly as possible. Expensive, but no more so than dealers of other makes. If you have service done while you wait, a nice waiting area is provided with complementary soft drinks and occasional snacks. Waiting area includes a flat-screen TV and abundant reading material.

Skeeman

30 de sep. de 2007

Excellent service department and truly know the meaning of customer service. I would recommend them.