Rachel

1 de sep. de 2021

My insurance company assigned them to tow my vehicle after a flat tire. Devon called me, sounding sleepy and irritated, to arrange the job. After mumbling something under his breathe about the insurance company not paying enough for the job, he called me back and told me that they couldn’t do it….or didn’t want to I guess. Thanks for the help buddy

Jeff Stewart

7 de may. de 2021

I was traveling through Missouri in an old foreign car when it quit running near Concordia. I called my roadside assistance and luckily for me, I was rescued from a bad spot on the interstate by Meyer Motors Ford. No one in the area had parts for my old car but Meyer Motors said they would do a diagnosis and see if they could get it running for me. Since it would be a few days before they could get parts, they rented a car to me very reasonably. I was able to complete my trip to Kentucky and pick my running car up on the way back West. The repair cost was also very reasonable. I was truly impressed with the customer service (and I am in sales myself). Thanks to everyone at Myer Ford for turning what could have been a bad experience, into a very good experience.

Shauna Hanners

4 de may. de 2021

So...to be fair, I didn’t actually receive any paid services from Meyer Motors. Long story short, our rental RV broke down 4 miles outside Concordia, MO. It’s was a harrowing adventure. No cabs, rideshares, rental cars...etc. We were stranded on the side of I-70 with two 9 year olds and a little dog... our “roadside assistance” was absolutely no help on a Sunday (no help on a Monday either...but I digress.) State Police drove us to the nearest motel. This is where the kind soul at Meyer Motors attempted to help us. Dennis (?) drove all the way to our RV and took a look at it to let us know if he could be any assistance. He told us what the problem was and was distraught that there was no way he could help us within the next 2-3 days. He was backed up for days, but instead of trying to selfishly hold on to our business he directed us to the nearest place that could indeed help us. After finally confirming help from another place we called back and asked if there was any rental cars available at his place, as he loans cars while he fixes them. He did not have anything available...BUT... he offered to ferry us to the other place once our vehicle was finished. He had no reason to help us but he did everything within his power to help us and that is why they are getting a 5 Star review! If I could give more I would. Customer service was compassionate and just all around phenomenal. So, thank you Dennis(?)!!!!

Shar Kress

30 de may. de 2021

We were traveling through and had an unexpected truck trouble and they stopped what they were doing to help us. Joe the Tech that took care of us was wonderful

Cassie Johnson

31 de mar. de 2021

Our battery was dead while traveling from Colorado to Ohio, they came to jump our car and we followed them to the dealership. They exchanged our battery and had us back on the road in an hour! Nice friendly service.