Customer

27 de jul. de 2015

I was quite satisfied with the body shop's work on my vehicle.

Arlene Moede

27 de jul. de 2015

Our salesman, Phillip Stauffer was amazing. We had called ahead about looking at a Flex. He had the car all ready for us to take on a test drive. He listened to what I was looking for. He went to great lengths to get all the information I needed to make my choice. A lot of salesman will just tell you what you want to hear and I did not feel that about Phillip. He was honest and if he didn't know an answer he went and got the correct answer for me. He made my experience very simple and just fantastic. Your finance person, Ron Mahler did a great job getting my loan set up and explaining everything. My experience at Midland Ford was fantastic and I will highly recommend my family and friends to come there to purchase a new car. Thank you so much!

Linda Walters

25 de jul. de 2015

Everyone there was so nice to us. My daughter went with me to look at cars and we got lucky to have gotten Derek he was so good helping me out. I was sick and could not stand or sit every long and they were very nice about working with me. I thank you guys very much and will tell any one I know of getting and car will be sent to you. Once again I thank you all for helping me and as far as Derek you have a good man there.

Alan Fick

24 de jul. de 2015

We came in because of a postcard, took a test drive with Derrick Owl, who had helped us previously, and bought a truck that we love.

Linda Wellington

23 de jul. de 2015

Very pleased. Will be certain to come back again.

Julie Taylor

21 de jul. de 2015

Excellent, prompt service and a beautiful new facility

Susan Bower

21 de jul. de 2015

Janelle was very helpful finding the car I wanted we were talking online for about 1 1/2 monthes before leasing my car she explained how leasing a car works she was very pleasant to work with I felt like I could be myself around her and could ask her and question and not feel embarrassed great Sales person Wes the sales manager was very nice and helpful

Brandi Calkins

21 de jul. de 2015

I bought a Ford Fiesta, every person involved was wonderful. No one was pushy, and it was a comfortable experience.

Douglas May

21 de jul. de 2015

Body shop jumped through hoops to finish work in one day. Much appreciated.Service shop still not able to secure headliner 2nd attempt

John Mcmillan

20 de jul. de 2015

service work was done professionally & without mistakes

Daniel Helmke

20 de jul. de 2015

We purchased a 2010 f_150 4Dr. Love the truck and the service!When we are ready to purchase again we will be back! Thank you, Dan and Char Helmke

Christopher Parfeniuk

17 de jul. de 2015

Quick service and friendly staff. The new building is very nice and easy to get into and out of from the road.

2010 Fusion Hybrid Owner

17 de jul. de 2015

No wait for walk-in service. Complimentary car wash (special for grand opening) even took off some old tar!

Richard Shahin

14 de jul. de 2015

I brought my Fusion in for its 10,000 mile checkup. The staff directed me to the correct place, and my car was serviced quickly and ahead of schedule. I didn't even have time to go anywhere! I'll be back, and I'll be telling my friends.

Kate Hagenbuch

13 de jul. de 2015

I stopped by last Thursday, July 9 at around 5 p.m. to get my window fixed on my Ford Escape. The service was quick and the staff was friendly. I then stopped by on Friday for an oil change and again I received the same service. I enjoyed my experience and would recommend the service center to my friends and family.

Brian Vantiem

13 de jul. de 2015

Very helpful staff, work done was performed quickly and done right the first time. Job was completed when estimated, very happy with my experience at Midland Ford Service Department.

James Mahoney

12 de jul. de 2015

Staff and service was great! Would highly recommend this dealership.

Robert Summers

12 de jul. de 2015

I really like the new dealership and especially the quick lane that requires no appointment. It was quick and efficient and the personnel were very courteous and friendly. Basically it was the same excellent service that I have become accustomed to at Midland Ford.

Andrew Pasztor Jr

11 de jul. de 2015

Dealership was great. Fast and efficient. I am getting tired of all the surveys. This is the second one just for an oil change.

Donald Alwood

10 de jul. de 2015

Janelle did a great job getting us into our Fusion lease.

Jeffrey Oldenburg

9 de jul. de 2015

I appreciated very much that I was able to simply and quickly purchase the vehicle that I knew that I wanted. There was no attempt to try to talk me into something different but rather, the exact vehicle that I wanted was secured and delivered to me in one business day. Wow. Casey even pointed out a few options that he knew that I would want and made sure that I still wanted those, before looking for the vehicle for me. I could have ended up with a vehicle that did not have some of the features that I want(ed) just because I had forgotten to mention those when sitting at his desk discussing it. However, he remembered them from prior purchase(s) and from actually listening to me, over these past few years, and knowing what I do for a living and making the extra effort to remember such things! Thanks, Casey Y!!! Ten stars for the "above and beyond".

Betty Pratcshler

8 de jul. de 2015

The Quick Lube service was professional, courteous and timely. A great new facility. Thank you, I would recommend Midland Ford Lincoln to all my friends and family.

Donna Mcgill

7 de jul. de 2015

Service was completed quicker than was quoted. Price was 1/2 of my last oil change in FL. Recieved excellent information from a new salesman, Chris on the features of The showroom autos. Will be returning.

Grace Domanski

6 de jul. de 2015

I originally contacted the sales team at Midland Ford for one vehicle they had available online. Soon after I asked about that they contacted me to see if there were any more vehicles on their lot I might be interested in. Janelle helped me find other vehicles on the lot that met my criteria. I was debating on making a purchase and then I received an email from Janelle letting me know know that there was a vehicle coming in off of a trade in that was what I was looking for. I ended up purchasing that vehicle and could not be happier. It was a 2014 Ford Fiesta.

MLD

6 de jul. de 2015

I took my 2006 Explorer to the Midland Ford Dealership at its new location on July 3 for routine maintenance (oil change, etc.), which is now done through Quick Lane (no appointments taken). There was a fairly long wait, so I went back later in the day when there was zero wait -- not unexpected for the day before a holiday. The new facility is very nice, except the entrance/exit doors are heavy and a challenge for us older people to manage. I had hoped this would change with the new facility. The parking lot is a huge improvement over the previous location. The staff were friendly and helpful. The waiting room at Quick Lane has no TV -- thank you, thank you -- so I can read without having to listen to annoying TV programs.

Erica Rupert

4 de jul. de 2015

The vehicle was serviced quickly while I was able to surf the net and watch television in your comfortable waiting room.

Arthur Tharp

3 de jul. de 2015

Very nice new building and great group of team members. Started out getting my F-150 serviced and ended up buying a Escape for my wife! (I'm keeping my F-150 great truck).

Christian Goralski

3 de jul. de 2015

My Explorer is 12 years old but the service on my brakes was very satisfactory. I hope, with Midland Ford's help, to keep my vehicle running well for several more years. It's a great utility vehicle.

Jerry Ferrell

3 de jul. de 2015

the quicklane service was just that. quick, explained, no hassle and just what I wanted to service my expedition.

Gary Mark

30 de jun. de 2015

Employees were very friendly & helpful. Service was performed as expected.

Keith Brieschke

30 de jun. de 2015

This was my first service visit to new location; although the facility is new the atmosphere is similar to the old store and this is a good thing. Impressive new physical plant; well done. Congratulations to the Wilsons and the Ford Motor Company for the investment in our community.

Scott Atton

29 de jun. de 2015

Very good to work with on our truck order. Keep up the good work!

Michael Foy

28 de jun. de 2015

As always treated w/respect and genuine caring. I like doing business w/ Ford

Barton Buechner

26 de jun. de 2015

The new dealership is amazing overall, but the quick service bay is a particularly nice touch. Talking with the staff reveals how carefully the entire transition was planned and executed, and the increase in efficiency and quality that have come as a result. This team is friendly, knowledgeable and professional - the pride in what they do shines through!

Jami Stanton

23 de jun. de 2015

Awesome!! Staff is very friendly and helpful. I was having my Explorer fixed in the body shop and my lease was close to ending, so Jan helped find me a new lease. Very helpful in getting me a rental car while my car was in body shop; that is very helpful to be able to do that right at the dealership!! Got into new Escape; love it!! Beautiful new dealership.

Peggy Clarke

23 de jun. de 2015

The car buying experience was enjoyable for the first time in years. Our salesman handled the details and delivered.

Leon Crossman

22 de jun. de 2015

2010 Fusion. This was a routine service call and it went well.

Melissa Hobart

21 de jun. de 2015

Excellent! Checked out my car, assured me things were okay, did NOT try to sell me something I didn't need, and the tech didn't even charge me for looking at things.

Thomas Otis

20 de jun. de 2015

Great dealership. Great service and sales people make MIDLAND FORD the BEST FORD DEALERSHIP I HAVE BEEN IN. Oh and the new building is phenomenal structure and the people in make it complete.

Richard Popard

19 de jun. de 2015

Always a great honest and fair experience. They are my chosen dealership.

Dana Riggie

18 de jun. de 2015

Love the 2013 certified Ford Explorer and working with both John O'Keefe & Ron Mahlar was a pleasure. They both have great attitudes and seem like they had our best interest in mind. Only issue was when we took the vehicle home we noticed a hole in the rear bumper, but did not go back to report it because we weren't sure if anything could be done. Not sure if we should inform John about the issue or if this our fault for not noticing it? Either way we had a great experience, thanks!

Neil Weidman

18 de jun. de 2015

Received an oil change and inspection, everything was great. Love the new facility. Thanks

Valued Customer Midland Pool And Recreation Inc

18 de jun. de 2015

Had my employee take the van for oil change and tire rotation, I had to return the next day to get all of the warning icons on the dash erased or reset. Not that big of deal, staff was pleasant.

Richard Thomas

17 de jun. de 2015

I tried your fast oil change center for first time. I was in and out in less than 30 minutes. Very courteous staff. Great new location for your business. I will be back.

Steven Weisenberger

17 de jun. de 2015

Service was great, staff was even better! Left my water bottle there and came back the next day and they handed it right to me! New building is nice!

Mark Larsen

17 de jun. de 2015

Service was great. Found the problem and fixed it the first time.

Donna Jacobs

17 de jun. de 2015

Always a good experience at Midland Ford. Can not wait till the new facility is done.

Robert Tonkavich

12 de jun. de 2015

I purchased my 2013 Ford C-Max from Midland Ford in October of 2013. And I am Very Pleased with the C-Max and with the Ford Vehicle and Performance. Equally "Standing Out" is Midland Ford. They have always offered a quick response and follow thru with their Commitment. Which is rarely seen in today's hectic world. And the best part is all of the Courteous and Friendly Faces and personalities. They will certainly have my Loyalty for years to come, they have earned it with great performances.Most SincerelyRobert M Tonkavich

Margaret Stokes

11 de jun. de 2015

Took vehicle in to be serviced as the result of receiving a recall letter regarding the 12-volt battery. That was updated within a reasonable amount of time. However, the dashboard information above the steering wheel (2013 C-Max) was changed and I wish someone had advised me about that. I apparently had no choice in the matter and the changes took me a while to figure out. I do NOT always buy into the technology upgrades that are available. If the upgrades are going to happen at least advise the customer as to what she/he might expect.

Stephen Baranski

11 de jun. de 2015

Mark did a great job. Hoping your new location will be easier to get in and out.

Mark Longenecker

10 de jun. de 2015

You guys are always great. Cudos to Bill and all the folks in service. Mark Longenecker

Robert Huckins

9 de jun. de 2015

Had my 2013 Taurus on for some warranty work. Work was done in a timely manner and scheduling was very easy

Rosemarie Cutcher

9 de jun. de 2015

Steve our salesman was wonderful. He asked questions so he knew more about who we were and what we needed/wanted. He suggested a SUV we could get for the payment we were looking for. He made sure we felt comfortable with our decision and gave us a fair trade in. Steve even worked late the day we picked up our SUV because my husband's work schedule is kind of crazy. We so appreciated the way he was willing to work with us! We purchased a 2005 Mercury Mountaineer.

Wendy Kosnik

9 de jun. de 2015

The serviceman at desk was pleasant and explained to me what could be causing the problem with my car. Service was done in a timely manner. Thank you

Carlene Spitnale

6 de jun. de 2015

We were extremely pleased with our salesman, Phil Stauffer. He was brand new to his job, we were his first sale! Anything he didn't know, he was more than eager to find an answer for us! He had the support of Mark, who showed us all th features of our new vehicle. They spent over 2 hours going over everything and even followed us home to program our new car to the garage opener! The young man who worked itch us for all the paper work was spectacular! We had a Mercury Grand Marquis 1999 so after 16 years, a lot has changed in cars and what they offer! Overall, our experience was absoultly great and when we are ready to replace our Ford Escape (2004) we will certainly go back to Midland Ford! THEY ARE GREAT!!!!'m

Roger Briggs

5 de jun. de 2015

I had some routine maintenance done... "The Works" Oil change, tire rotation, etc. while I waited. Had nice conversation with several of folks at dealership... very friendly and helpful!

Becky Moneypenny

5 de jun. de 2015

I enjoy working with everyone at Midland Ford. Every little detail was taking care of for me. Yes, I would buy another car from them.

Joe who wasted time with Midland ford

4 de jun. de 2015

classic bait and switch . agreed to a price on a vehicle via email and when we traveled to dealership the vehicle was "no longer available". stay far away

Rose Rebant

3 de jun. de 2015

I was totally surprised how fast everything went once I was approved for my loan. Very nice people.

Bethany Pigion

2 de jun. de 2015

Service was quick and efficient. Staff was friendly.

Michael Kerry

2 de jun. de 2015

I leased a 2015 Ford Fusion hybrid. The staff was great at helping me find the right option and getting me the car I wanted. I was in a bit of a time crunch due to my previous lease expiring and the staff allowed everything to flow smoothly and quickly so I was in and out in a couple hours.

Margaret Lafave

2 de jun. de 2015

We leased a Lincoln MKC. The service was above and beyond. The staff went far beyond what any other dealership would do.

Jack Weir

2 de jun. de 2015

great job, and the car was detailed very nicely. 11111111111111111111111111

Marissa

1 de jun. de 2015

I came in looking for a bigger vehicle within a very tight price range. The 2005 Buick Rainier was perfect for what we needed. The staff at Midland Ford Lincoln worked hard at getting us what we needed to purchase the vehicle. I am very happy with my experience here!

Janet Levandoski

1 de jun. de 2015

All my experiences from a simple oil change to a lot of work aftera car accident have been handled in a professional, honest, andfriendly manner. I also appreciate the records they keep on mycar and the detailed paperwork I receive after the work is completed. Janet Levandoski

Rodger Roszatycki

1 de jun. de 2015

Very thorough. Helpful and and informative. Waiting rooms could be better.

Tim

26 de may. de 2015

quick and easy inspection of steering shaft. Cant recommend ford to anyone until I find out just how dependable my f150 is. So far owning it 2 months and bringing it in already isn't a good start. My 2010 gmc sierra started off with many recalls and repairs. So many I was offered another year bumper to bumper warranty. Give it a couple years after owning the f150 and I can give better feedback.

Annie Eichler

26 de may. de 2015

I purchased an MKT. I made a request online and received a quick, concise, inviting response. I knew I wanted to purchase an MKT, I just did not know from where/whom I would purchase it. After the response I received from Jamell Joslin, I was hooked. After I decided to go with Midland Ford Lincoln, Janell was delightful, knowledgeable, helpful, and efficient! I can't praise Janell enough because words really don't suffice to explain how much I appreciate her help and guidance. This effusive praise is not an overstatement; it is just the truth. Ms. Joslin says that the "extra mile" is just part of Midland Ford Lincoln service. Seriously, her little jaunt to bring my MKT to Pigeon was about 110 "extra miles." I am really NOT a materialistic person, but I LOVE MY LINCON MKT so I appreciate anyone or anything that facilitates my obsession!

Nicole Vellanti

22 de may. de 2015

We love the staff! And the rewards! :) buy 5 oil changes get 1 free! What's better than that?!?

Terri Rzepecki

21 de may. de 2015

I am leasing and I get all my oil changes here. The staff is always kind and pleasant.

David Merrill

20 de may. de 2015

SERVICE WAS FAST AND EASY . MIKE THE SERVICE WRITER WENT THREW ALL THE DETAILS ON THE PARTS AND LABOR.

Jeffrey Fauver

18 de may. de 2015

Dropped my vehicle for an oil change and inspection. Turn about was fast, and the 51% off for my Birthday was really cool... I can hardly wait until I turn 101 yr. old.. Will you pay me 1% back...? LOL great service thank you.

Lonnie Wagner

18 de may. de 2015

Thank you for a very honest and professional experience, Trevor was a great salesman and the whole team made me feel at home! Thanks for the truck, I love it!!!

Asa Wilson

16 de may. de 2015

My new car was hit from behind while waiting at a stoplight causing extensive damage. The body shop did a fantastic job of repairing the vehicle in a timely fashion. Everyone whom I had contact with from the receptionist to the mechanics was helpful, friendly and courteous throughout this process.

Ronald Lothian

15 de may. de 2015

Midland Ford employees are always very friendly and helpful.

Mary Grabmeyer

15 de may. de 2015

Mike, the service manager, was a very nice young man. Went out of his way to keep me informed of the progress on my vehicle. Thanks Mike.

Michael Hulbert

13 de may. de 2015

Forgot to perform the dealer trade Showed up for pick up of vehicle and was told about the situation. Had to make personal schedule adjustment to return to dealer two days later to pick up the eacape. Other than that issue the experience was good

Joy Buchanan

13 de may. de 2015

Service was great and speedy. Thorough, everything I mentioned to the service manager was handled.

Marcos Semensato Jr

12 de may. de 2015

I leased a 2014 Ford Fusion (SE). The staff was useful at all time I needed assistance with the car.

John Kraft

10 de may. de 2015

The service was timely and the waiting area is nice. The staff was very helpful with my questions.

Susan

6 de may. de 2015

I own a 2010 Escape that I purchased pre owned from Midland Ford. I think the best part of the service department is the ease of obtaining a car to drive while mine is being fixed. Because of this, I don't miss work and that's important. Mike was helpful and Morgan is always pleasant. And the Fusion I borrowed was very nice!

Danielle Pomaville

6 de may. de 2015

I purchased a 2015 Ford Explorer, the service was excellent! Everyone I worked with was efficient, well informed, polite and treated me with the upmost respect! Janelle was who I primarily worked with and I can not say enough good things about her, she was fantastic, made the whole process of buying the most expensive vehicle I have ever purchased seem seamless.

Erica Woodruff

5 de may. de 2015

Thanks....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Greg

2 de may. de 2015

Midland Ford provided the exact vehicle to fit my families needs, at a very reasonable price.

Norman Moll

1 de may. de 2015

Brake problem was resolved very much in my favor. Midland Ford Service Department went the second mile in this situation. Thank you!!!

Marta Smith

30 de abr. de 2015

I was happy to learn that your waiting room is pet friendly!!!

Ronald Seymour

29 de abr. de 2015

F150 Lariat, Great Service and Very Helpful...................

Nancy Cleaver

28 de abr. de 2015

Work was done when I was told it would be. Done in a timely fashion.

Andrew Pasztor Jr

27 de abr. de 2015

I had to have a bracket holding the front fascia on the car replaced. Service determined the problem, ordered the part and had it installed in only 4 days. Could not have gone better.

Wendell Dilling

27 de abr. de 2015

Ford Fusion. Service was fine. John Okeefe was very helpful. Had opportunity to test drive 3 cars.

Debra Border

21 de abr. de 2015

Service was fine and it was nice that beverages are available

Michelle Maynard

21 de abr. de 2015

I had a very specific idea of the vehicle I wanted. Midland Ford did not have it, however within two days, my new Ford Edge was there. It is exactly what I was looking for. Living it!

Juanita Eaton

18 de abr. de 2015

They could not provide me with a 2 year lease proposal on a different car. My current lase is at 3 years and I have one year left.

Charles Iii

17 de abr. de 2015

Jan Cousineau took care of us. She was great, helpful, well informed, and not pushy! I felt she was up front and honest, buying a used ca is scary, you don't know what you're getting. Janice put me at ease, it was like looking at cars with my sister.Thank you,The Mc Abee's

Danielle Dame

15 de abr. de 2015

Midland Ford always is very helpful and courtesy. I enjoy coming in there and will never go anywhere else

Peter Mcguire

13 de abr. de 2015

Body shop did a great job on our Fusion, kept us updated on progress and had it done very quickly, car looks good as new.

Robert Dunn

11 de abr. de 2015

The servic done to our vehicle was completed before the time that they thought it would take. Staff courteous .

Linda Wellington

10 de abr. de 2015

2015 escape -- staff friendly -- overall satisfied

Robert O'Rourke

9 de abr. de 2015

I recently purchased a 2005 Audi A6. Morgan was my sales person. He was very professional and had great insight on what I was looking for and wanted. I would really like to thank him most of all and also thank the staff at Midland Ford for making my buying experience as good as it could be. The car is amazing and I will definitely recommend anyone who is looking for a vehicle to buy from these guys. I can't wait to see what I drive off their lot with next.

Scott Thiele

8 de abr. de 2015

Staff very helpful, answered questions, made process much easier than in past. They will be relocating soon and welcome the new facility!

Mark Longenecker

3 de abr. de 2015

Happy with service and with the staff. Will continue to have the van serviced at Midland Ford. Thanks....

Deirdre Holsinger

2 de abr. de 2015

The staff was very helpful in my search for a used car. They listened to my specifications and found me a nice vehicle with the features I wanted. Thanks for a positive experience.

Gary Klecka

1 de abr. de 2015

As always, the service at Midland Ford was exceptional!

Shelley Laramie

1 de abr. de 2015

I was very pleased that they were quick to do the job.

Philip Parks

1 de abr. de 2015

Scott Pasek was absolutely amazing. He helped me and my family out more then he needed to and anyone will appreciate that. Thank you again everyone at Midland Ford

Timothy Coffey

1 de abr. de 2015

Your service was quick and your staff was very friendly!

Letitia Scribner

31 de mar. de 2015

I called for a last minute appointment before going out of town and the crew could have not been more helpful. Things were done in a timely manner and checking out was a breeze with suggestions made on how I could use my rebates to the best advantage. I was completely satisfied. I have never had work done anywhere else on my 2008 Ford Taurus and look forward to the move closer to my home.

Steven Dasher

31 de mar. de 2015

The willingness to work with me on pricing and the do whatever it takes attitude of Jan is what made the difference.

John Kraft

31 de mar. de 2015

I always have a good experience, when having my vehicles serviced at Midland Ford. The waiting area has coffee & they usually have popcorn when I'm there. The sales personnel don't hound you while you are there.

Jose Fonseca

30 de mar. de 2015

High quality in all aspects. Strong people's commitment and sense of ownership. I love Midland Ford.

Erik Brinkman

30 de mar. de 2015

I had bought a Ford Escape and I love it. Best car I've ever driven. I like the features and Trevor was very persuasive in his selling. Definitely got his facts straight.

Robert Cooper

28 de mar. de 2015

As usual everything was done as expected and on time.

Jason Liebler

28 de mar. de 2015

What a wonderful experience! My wife and I found our Suburban on cars.com and inquired via email early in the morning. We received a call from Trevor within the hour. We went up to the dealership early That afternoon and bought our new vehicle. All of the staff was great and made the process smooth for our entire family. Trevor went out of his way to make our deal happen and was great dealing with our children as well. I would highly recommend this dealership when considering a new or used vehicle. Trevor is a great salesman and easy to deal with.

Albert Persyn Jr

27 de mar. de 2015

Staff is always curteous, work performed is great.

Judy Brown

27 de mar. de 2015

not much to tell. got an oil change and I can only hope that is what they did. I wasn't out there watching

Maureen Rose

27 de mar. de 2015

The salesman was did an outstanding job, answered all our questions, very happy with the service.

Pat Moon

25 de mar. de 2015

Great service plus I had a loaner car to make to my doctor appointment.

Theresa Finney

25 de mar. de 2015

Great Job Casey Keeping on selling! I'm Very Please with my new Ford Escape Enjoying It Very Much!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kelly Wolfe

24 de mar. de 2015

Midland Ford provides great customer service. Have bought last 6 cars from midland ford.

Debra Wojciechowski

24 de mar. de 2015

We wanted an Explorer with a moon roof, FWD, and EcoBoost. There were none to be found in Michigan. Our sales person was awesome and found one in New Jersey. The NJ dealer wouldn't trade so our Midland dealer bought the Explorer and transported to us within a week. My husband is on cloud nine. We are very happy with the vehicle and Midland Ford.

Harold Haag

21 de mar. de 2015

Very professional, friendly. A job well done and on time. Also very helpful with how the insurance system works. Thank you.

BillyBobs

19 de mar. de 2015

Loaner was available and reasonably clean -- windshield was very dirty. One use of windshiled washers and I got an "almost out of washer fluid" warning. I drove the car just under 15 miles as I recall and it took well-over a gallon of gas to refuel; suspect tank was not full on pick up. Wheel mars continue to be an issue, as several new mars were noted at pickup. I received this evaluation well-ahead of when I was notified by dealer that car was ready.

Patrick Peters

19 de mar. de 2015

The vehicle purchased was a 2004 Pontiac Vibe. The service was very good and punctual and the salesperson was very helpful.

David Allen

19 de mar. de 2015

Deal was done quickly! No pressure, no hassle , staff very knowledgeable

Wayne Stevenson

19 de mar. de 2015

I leased a 2015 Explorer SLT. They were very helpful in locating a vehicle that met our requirements and were willing to negotiate on price, all while being very friendly.

John Higgins

17 de mar. de 2015

Staff was friendly, got me in without an appointment, didn't have to wait long. The cashier even filled out my rebate online for me during checkout! Easy as pie! I am bringing our other vehicle in later in the week for oil change as well!

Bradley Peterson

16 de mar. de 2015

We purchased a 2008 Chevrolet Impala LT. Trevor was our salesman, he was great to work with. He new how important it was for us to get the right vehicle. We ended up getting a different vehicle than what I originally looked at. But when it was all done, we got a much better car. Trevor was not pushy but he never forgot about me when I couldn't get to your dealership right away.

Tom Johnston

13 de mar. de 2015

Purchased a 2014 Focus. Got a great deal. Mark Lawson, the salesman was very helpful and knowledgeable about the products. I will recommend him to my friends and family.

Michael Williams

13 de mar. de 2015

Very impressed with the timing and how the car was cleaned before I drove it home.

Gerald Whittington

13 de mar. de 2015

Mark Lawson kept us up to date on every detail of our new Navigator and spent the time teaching us all the new gadgets!! Love our new Navigator!

Daniel Cartrette

12 de mar. de 2015

We had our F150 serviced for the 50,000 mile check up and oil change. Great job and Midland Ford also replaced a burned out bulb for the left turn signal at no additional charge. Thank you Midland Ford.

Chad Brower

11 de mar. de 2015

My wife has issues with her dealer. Shes doesn't not trust them. So I sent my wifes VW Passat to Midland Ford for a wheel alignment. No issues with another manufacture. Prices are competitive.

Barton Buechner

11 de mar. de 2015

We love our new 2015 Escape, and our salesman Mark Lawson has remained in touch with helpful and friendly communication. We received a timely reminder from the dealership about the initial (5,000 mile) service, and Mark thoughtfully sent my wife a birthday card with a kind gift of a discount on the service! The service department folks were great (as always) too. Overall a pleasurable experience.

Robert Summers

11 de mar. de 2015

I began having a problem with my vehicle missing under certain conditions on the way down South, a 3000 mile round trip. I called Mike in the service department and he tried to help me on the phone by giving me suggestions on what it could be. While I was down South, it ran pretty well but the problem reoccurred on the way back to Midland. After getting home on a Saturday afternoon, Mike got me in first thing on Monday morning, had a mechanic ride with me, and had the problem identified, parts ordered, and repairs done by Tuesday afternoon. I was very please, as I have always been, with the responsiveness, attitude, attention, and capabilities of the service department. My vehicles are never serviced anywhere else.

Ronald Lothian

11 de mar. de 2015

Everything went well. I have one thing I am concerned about. I bought my vehicle last June. It was a certified used car. When they were installing the new tires yesterday they found that when the last tires were installed, one of the tire pressure monitors was incorrect. I am under the impression that with a certified used vehicle, I am covered bumper to bumper for 12 months or 12,000 miles. I paid $63.04 for a new sensor kit. Is this not covered? Item 152 in the 172 point checklist is for tire pressure monitoring system. I know the tires would have to be removed to discover this problem so you probably not check this on a routine basis. The service man told me that a wire was substituted for a tire pressure monitor on one of the wheels. Just wondering since it wasn't done since I have owned the vehicle. Thanks.

Nate Bauer

11 de mar. de 2015

My wife and I worked with Morgan Larson and really appreciated his patience during our car-buying process with our 2013 Mazda CX-5. He was great to work with, and we really enjoyed how accommodating Midland Ford was! Everyone that we had talked to was very knowledgeable and willing to assist us, and we would certainly look to Midland Ford for any of our car purchases in the future!

Happy Midland Customer

10 de mar. de 2015

very pleased with the great guys in the service department

Gloria David

10 de mar. de 2015

Purchased 2015 Fusion from Mark Lawson. This was the 3rd. or 4th. vehicle we have purchased from Mark. He is the most knowledgeable salesman I have ever dealt with. We are always satisfied after dealing with Mark.

Nancy Torkelson

10 de mar. de 2015

purchased a Ford Escape. Very satisfied with the helpful sales person, Mark Lawson who was certain I understood all the aspects of the auto. ALways prompt service.

Doug

10 de mar. de 2015

I was given a great deal and exceptional treatment by Casey Yore at Midland Ford and by the owner himself, Jim Wilson. This is my second vehicle with Midland Ford, and I will be back again. Their level of professionalism and courtesy really stand out. I myself usually do not trust overly-glowing reviews on the Internet, but I am a real customer and I really am impressed with Midland Ford's level of care. They paid attention to my requests and they fulfilled them beyond what I had expected.

Robert Johns

10 de mar. de 2015

After I scheduled the appointment My wife reminded me of a prior commitment. I notified the dealer and he was confident we could still keep the appointment and still make our commitment. It was close but we kept our agenda and arrived within our scheduled time, acceptable to all.

Linda Mitchell

9 de mar. de 2015

My husband fell and broke his leg recently so we are down to one car. My dealership told me during a recent oil change and 50 point checkup that I needed new brake pads on the rear tires. I was trying to determine how I was going to fit all this in my schedule and still get the husband to rehab. My dealership suggested I come in late afternoon as they worked until 7:00 pm that evening. I could leave the car overnight and it would be ready in the morning. They drove me home and offered to pick me up in the morning. They called me at 8:00 am the next morning. My neighbor dropped me off and I was ready for the day! This is what I consider great customer service. During the brake job, they discovered I had a loose tie rod so they replaced that also. Also they washed the car which was really needed. I drive a Lincoln mkx and I love it. I have all my work done at midland ford and can't wait to see the new building that is under construction.

Andrew Pasztor Jr

4 de mar. de 2015

We leased a 2015 Explorer to replace the Explorer we had, we liked the first one so much. Jan was great helping us find a vehicle with all the options we wanted, like back up camera. We have purchased numerous vehicles at Midland Ford, or as we call it Jim's place. In fact it was the only place we went. The staff had us in the new vehicle in just a few hours. It could not be an easier buying experience.

Glen Criswell

4 de mar. de 2015

Casey Yore was vary helpful. I told him what I was looking for and he gave me all my options and broke it down to price. He was vary knowledgeable on the vehicles. At the end I walked away with a newer nice truck for a great price. I'll definitely come back.

Steve

4 de mar. de 2015

I purchased to 2014 F-150. The salesman Zach and manager Wes both did an awesome job. Once I decided what car I wanted, I had them locate it. They tried for a couple days to locate the truck. The entire time, they kept me in the look through email. Once they found it, the signing process was really easy. The finance guy Charlie was very knowledgeable of what he was doing. He was able to get me in and on my way without wasting my time. Once the papers were signed, Zach took me into the truck and gave me a quick tutorial on using sync and playing Pandora through my phone on the radio. He really didn't need to do that after the sale but he did and that really makes a difference to me. The entire process was top notch and I would defiantly suggest Midland Ford to others. The F-150 that I purchased was not my first lease but it was my first new car lease through Ford. The truck has exceeded my expectations.

Jeffrey Gandy

4 de mar. de 2015

2015 Ford Explorer XLTMark Lawson was my salesperson.Smooth low key process which I like when buying a car...I don't like in-my-face sales tactics and I certainly did not experience this when purchasing my most recent vehicle.

Frances Longsdorf

4 de mar. de 2015

I had my 7500 mile check up everything went well. Like to tease Casey

Don Maxon

2 de mar. de 2015

My vehicle stalled while driving, I called the dealership, they dispatched a tow tuck which arrived within 20 minutes. vehicle towed into dealer service dept. they looked it over right away, gave me a ride home (approx. 3:30 PM) they called me by 4:45 and advised me of the problem, gave me an estimate of cost as well as completion time. Vehicle was ready the following day by 10:00 am, cost was below estimate. Excellent experience.

Cameron Brinker

2 de mar. de 2015

The staff was very helpful and the service was excellent, thank you!!

George Bate III

28 de feb. de 2015

We bought a 2014 Ford Edge with a 3.5 L, V6 engine. It is a beautiful Black Tuxedo Metallic. They had 1 Edge available with a sport package. It was black metallic also, but I didn't care for the black grill, wheels and I really didn't like the seats. We had a mis-communication with our salesperson, Mark, and we told him to "hang on to this one." He had it prepped and ready when we came in the next day, but I could not commit to it. It wasn't exactly what I wanted, so the sales manager, Wes, found one on-line that was downstate. It fit the bill and it appeared on the Midland lot by the next day. Mark was so patient with me, especially when I thought it had cloth seats and I wanted leather! He assured me it had leather and we proceeded to buy it. From start to finish, everyone at Midland Ford did everything possible to make sure I was happy with my decision. I love my new Edge and would recommend this dealership to all my friends!

Emily Dixon

28 de feb. de 2015

Scott was awesome! He listened to what I wanted and provided a few options. I appreciated his honesty and patience with me! I'm so happy with my new car and my experience at the dealership!Charles was great to work with through the approval. He kept us posted throughout and was detail in the paperwork signing.

Robert Balwinski

27 de feb. de 2015

Problem noticed, problem solved the next day. Who can ask for better service than that? Thank you Service Department, Ken and friends!

Ann Fuller

26 de feb. de 2015

I have always had good service :) everyone is very helpful and nice

Stephanie Holbrook

26 de feb. de 2015

I purchased a 2005 Jeep Liberty and I couldn't be more satisfied! The staff was very friendly every step of the way! I will definitely be buying more vehicles from Midland Ford.

Kerry Brown

26 de feb. de 2015

Scott from used cars was amazing. That is my second car I bought from him and if needed another car I will definitely seek him out again.

eener44

13 de nov. de 2014

Customer service is NOT a priority with this dealership. Their service department is horrible. I brought my car in at least 6 times for the same problem and they charged myself and my warranty company each time, when the problem was never fixed in the first place. I was upset because they would not listen to me when I would tell them what is wrong with my car. They would have my car for days and days and still my vehicle would not be fixed. As far as I am concerned they didn't repair the problem intentionally so they could keep charging my warranty company as well as charge me for the deductible. I complained to many people including management and I never received a phone call from the upper management to at least say sorry for the inconvenience, let alone let me give you your deductible back because we couldn't fix the problem the first 6 times. I would never recommend Midland Ford to anyone, very rude, took my deductible when it wasn't my fault they couldn't fix the problem the first time. You are definitely treated like a dime a dozen to them.

jeep

23 de ago. de 2014

They were efficient but a little pricey on the used jeep I was looking at. Overall not a bad experience.

Glennstar

12 de ago. de 2014

From finding the truck I was looking for on the Internet to pulling off the lot in my new Truck, Midland Ford was by far my best car buying experience ever. They were all very professional, treated me with respect, and I actually felt like they cared about me and not just my money. The Sales Manager (Jeremy) followed up to make sure the Internet department was answering all my questions and thanked me for my business after we signed all the paperwork. You can defiantly feel that it is a Family run business.. Would recommend anyone to give them a try..

Mike

27 de oct. de 2013

I started shopping for a newer Ford Edge recently. I was VERY specific on what I wanted (ex: 2011 or 12, leather, nav, vista roof, less than 30K miles...). I also had a very specific price range I was willing to be in (it was reasonable given all the research I did, but not at the top end). I went to all the dealerships in the region, but no one had exactly what I wanted on the lot. Many people gave me cards and many people called me to convince me to buy something that didn't fit all my wants. I also had many who wanted me to buy above my price range, but only Frankie at Midland Ford actually got it done. Many of the dealers in the area told me to give them a deposit and they would go to auction and find me what I wanted, but that's not what I wanted. I want to see the vehicle, smell the vehicle (hate smokers cars), drive the vehicle before they saw ANY of my hard earned money. Frank didn't play this game, I told him what I wanted, and he told me he would find it...PERIOD! I told him I was patient, could buy today or in 3 months, so just find me what I want. He stayed in contact with me so I knew he was looking, in less than 2 weeks later, I got a call. He told me he found and purchased the perfect vehicle for me. It was a 2012 fully loaded Edge with less than 10K miles. This was a single owner, private lease return with no issues on Carfax. This was a vehicle that should have ben above my price range, but he told me he would honor my price range. He could have sold this car for thousands more than I paid, but he didn't, he contacted me. When I saw it, there were a few MINOR cosmetic issues. I told him they had to be fixed, and he fixed them quickly and didn't increase my price. I have never worked with a dealership/seller that wanted to please the customer so much. Even after the deal was done, I still heard from Frankie a few more times. He connected me with a good accessory guy, he ordered a part for me...he went above and beyond. Frankie has earned a comeback customer, and I will tell anyone know in the market to give him a chance.

Kitchenman OH

23 de sep. de 2013

From initial on-line information shopping, to on-the-phone contacts actually checking on-hand inventory, to in-person meeting at the dealership to inspect and, finally, to buy the car of my dreams--every professional I dealt with at Midland was wonderful--kind, honest, considerate, honest, trustworthy, decent, honest and sincere. Never once did I feel i was treated like "some dumb car buyer." Do you think that I over-mentioned, honest? Throughout the entire process every one at Midland looked me straight in the eyes. Today, that is WAY beyond the norm for a car-buying experience... at least based upon my visiting four other dealers. What a pleasure dealing with this group of professionals was--in fact, several staff members stayed past closing time to insure everything went smoothly! What a shame that I had to drive all that way from Columbus OH to find service like that! However, with the air conditioning running and the front seat air conditioned too, my MKZ hybrid averaged 38 miles per gallon on the return trip. I couldn't be happier! Last of all, the follow up by The Lincoln Motor Car Company has been exceptional as well--first class all the way. What a classy group of Americans & what a great way to insure my repeat business, in spite of the drive!

ace

19 de feb. de 2013

I have purchased many cars from Midland Ford over the years. They have always been great to deal with. They dont false advertise with things like $2000 push, pull, or drag gimicks. They seem to always "Do whats right" even if it benifits me and not them. I would like to personaly thank Jim Wilson. It is always a pleasure to visit. Very Family feeling place to do business.

j-jilly

19 de abr. de 2010

First off we were shopping on the internet for a F-150. Called Midland Ford and was helped right away, told them we found a cheaper one at Lasco Ford 70 miles closer. They assured us that the reason for the higher price was the quality of the vehicle. Salesman told us they had a very good used car buyer that only baught real clean vehicle for thier lot. We we sceptical about that statment so we went to Lasco anyways. WOW how do they sell cars, it was dirty, and pretty scratched up, salesman at Lasco told us it has not been touched up yet. The test drive was not good either it road horrible and made all kinds of noise. We asked for a history report and they told us they didn't do them anymore. OK we went to Midland Ford, what a difference, they were all very professinal, and the truck was like brand new, it was like a breath of fresh air. This is how all dealers should opperate. when we asked for a history report Scott said no problem, he also ran one on the truck at Lasco (which had frame damage) Midland fords truck had no issues. We baught the truck and were in and out of the Finance office. got home and noticed there was no owners manual so we called Scott. He apoligized and said he would handle it. 5 days later we recieved a brand new one in the mail. Thank you Midland Ford. I will be back as well as send everyone I know to you. They should put together a crew to go around and teach other dealers how to treat customers.