Elmer

18 de may. de 2016

I had the best experience in purchasing a vehicle from the Kelly Group. Joyce answered al of my questions and made this a pleasurable experience!

Spring07

4 de abr. de 2016

I took my Kia Sorrento in to be looked at because it was sluggish when pushing the gas. When we bought it we paid extra for the extended warranty. They couldn't find anything wrong with it, but wanted me to purchase an extensive oil change for $120.00 and Carbon removal for $199.00. I refused both of these. They still charged me $111.30 for doing absolutely NOTHING to my car. I will never be purchasing as extended warranty or another vehicle from this dealer ship.

Yendalinx0

11 de mar. de 2016

I love my new vehicle and very pleased with my purchased! The service and people were wonderful. Everyone did what they could to help me ???? Thanks guys!

tmk

23 de oct. de 2015

every time we take our car in for an oil change or any service we are told (when they ask to speak to you privately) that they are "recommending" more services. Thankfully I know the difference between recommended and required. I also tell them they can do any service the warrant will pay for. Keeps the conversation short. Once I was told the cabin are filter needed to be replaced. I had that done at another repair shop when I had the 30K check-up done so it was not on their computer. When I told him that, he said his mechanics think it needed changed. I said fine. Remove the filter. let me see it, and if it looks dirty we'll replace it. If not, just put it back. He refused saying I would have to pay for the labor. Sometimes they are laughable...sometimes just so transparently greedy!

JIM

9 de oct. de 2015

Tried to buy a car at Bagler, but thank God, could not come to an agreement. So we moved over to your place, and what a difference. Like night and day in your approach on how to sell a car.

rebab

23 de sep. de 2015

I dealt with salesman Jeff Scott and he was very helpful with all my questions, and helped me make an informed decision on a Kia. I drove a few vehicles and when I drove the Kia Sportage, I was sold. Jeff was very knowledgeable about the Sportage, he answered questions before I asked them, he went over all aspects of the vehicle with me and made me feel comfortable, not pressured. I am a very happy Kia owner! Thank You Jeff!!!

daisy2

4 de jul. de 2015

Our experience with the purchase of our KIA was great! Sales & service was great! Lisa Phillips was our sales rep and she was very informative of questions about the KIA and the pricing. Love the KIA!Bill & Dianna

caddi rider

6 de may. de 2015

Do not trust these guys had a quote to do motor work they was double the cost of other Cadillac dealers deal with beriel in Wexford or rorich on liberty ave ..Kelly s don't return phone calls and are stuffing thier pockets with your money same job head gasket other dealer 3 grand ...Kellys wants 7 grand same job same car...don't trust them that's why they are politicians they are going to screw ya,believe me don't deal with them!!

Rod M

18 de feb. de 2015

I have bought 3 new cars over the past 7 years, and their sales & service is the best in the area hands down ! They always have been courteous, professional, always willing to go above & beyond to see that you are 100% satisfied !!! Wouldn't buy anywhere else !!!

smbenso021

8 de ago. de 2014

My Kia is a 2011 Sorento and it is simply beginning to fall apart. The extended warranty I purchased with the vehicle apparently doesnt cover any that would be considered bumper to bumper. I guess its silly to think that dorr handles and link pins fell somewhere between the two bumpers. Not to mention that by 54,000 miles the motor had to be replaced because the main bearing spun. Thank goodness I was under 60,000 because I am certain that wouldn't have been covered either. I am disappointed in the service or desire to help that I have received from my dealership, I also feel Kia advertises an incredible product with an incredible warranty and extended warranty. They simply do not deliver. I was a big promoter of the brand for the first two years of my experience . Now I am a detractor and cannot wait to share my poor experience with all who I come in contact with. I don't really think I can express how disappointed I truly am with Kia as a whole. I realize the dealership is governed by Kia so they can only be held accountable for so much of my poor experience. In short I am happy to say by next summer I will never have to deal with Kia again. Ridiculous!!!