Rebecca8851

24 de jun. de 2016

Your business should model to other companies on how customer service should look like!!Bucky was awesome! He took time to call me to make sure that I was updated on my car! The service desk people, even the lady clocking out, were very knowledgeable, courteous!!! My car is running beautifully!!!

Chevelleguy

2 de jun. de 2016

My sales lady wasn't pushy and worked with me to try to get me in a new car. It may not be the vehicle I wanted but now I'm in a more reliable vehicle.

heynash

5 de may. de 2016

Dalton, Tay, Carl, Robert and Connie were fantastic, as always. This is the 3rd vehicle we have purchased from Milton Ruben and the sales transaction and service after the sale has always been great. This was a quick, easy and painless transaction and certainly took the stress out of the normal car buying experience.

MyLilBu2016

15 de abr. de 2016

Everyone that I encountered at Milton Reuben Chevrolet was especially helpful and eager to accommodate my wishes. A special thank you to Mr. Dvadne Freeman for his exceptional willingness to find the vehicle that I wanted and getting it here at the dealership for my purchasing. He is a gem of a person.

LondonH

20 de mar. de 2016

The customer service is wonderful.It's rare that you find salesmen that don't try to take advantage of women. A special thanks to Ben Ivey!!!! A true gentleman. May God continue to bless you!

Ivy

29 de feb. de 2016

Thanks to Connie, Marcus Brooks and Mr Carl Lloyd for a great experience and the best service one can get. I've been a customer for a few years and 10 cars later I can definitely say they are the best. I'm a loyal customer so I'll be back!

SubCruzeMaliberado

29 de feb. de 2016

The people at Milton Ruben always make me feel like I am important and my time is important. I am treated with the utmost courtesy and professionalism. That is why I take my business to Milton Ruben Chevrolet. Mark Wilson is my salesperson of choice. I have purchased 3 vehicles with him and have had a pleasant experience every time.

Biologist

18 de feb. de 2016

I mistyped our salesman's name in the review I recently posted. It is Marcus Brooks, not Dennis. We continue to be pleased with the sales process and the follow up provided by Marcus. We refer anybody we know looking for a new vehicle to him.

timfatboy

20 de jun. de 2015

It is always a pleasure to purchase a new vehicle from Milton Ruben Chevrolet, Michael Johnston whom I have purchased several vehicles from is always ready to assist and get the purchase accomplished, .

Chevowner

1 de abr. de 2015

Bought a new chevy and have been to this dealer twice for service. Both times I was quoted 1 hour for work- first trip took 5 hours- second trip took 3-- for basic service. If it's going to take 3 hours- disclose that when the appointment is made. Vehicle also smelled of smoke when I finally did get it back.

Michael

31 de ene. de 2015

I bought a brand new 2015 Cheverolet Sonic LT. Brandon Wind at the Chevy dealership made this entirely too easy for me. I knew what I wanted when I walked on the lot and I gave them my price. They met me at a lower price than I negotiated for a better model than I negotiated, bought my Durango for $1000, offered to tow it for me and threw in an extra $100. At a 2.2% APR, I had nothing to walk away and think about."What else can we do to put you in this car today?", they asked."Draw up the paperwork", I responded.The number one Chevy dealership in three states and I credit it to Chuck, their awesome sales manager. Go see Brandon, negotiate your price and I promise you it's highly likely you'll receive everything, possibly more, than what you asked for.I even walked away with free ballons, haha.

jhadden1

1 de oct. de 2014

I was in the market for a new truck, either Silverado or Ram. I went to Milton Ruben first since I had bought a Colorado and a Toyota Highlander from their Chevy and Toyota departments. The salesman I worked with for our Toyota was "busy" every time I asked for him. Ben, the salesman who approached us in the lot, was helpful. He was knowledgeable on Silverado, not so much on Ram. The Silverado I wanted to drive was blocked in and it took nearly 30 minutes for them to find the key and move vehicles, only one time did we hear "sorry for this." I then drove the Ram, which was easier to get to. We then asked to see a comparable Silverado to the Ram since the Ram had a V8. They pull up in a Z71 loaded truck that was nowhere near my price range. I was told "you're going to love me when I work this for you." When we go in to run numbers, Ben doesn't come tell us that we can't afford the Z71, which we knew already! Instead, the sales manager comes over and says "Folks, I don't even know why you're looking at this truck, we are 3 thousand apart in trade/down and 150 apart on the payment you want after that." Very dismissive. We stated we didn't even want that truck to begin with. We then ran numbers on Ram, they came back and were offering me 1 thousand less on my trade for the Ram! "This is a Chevy deal, we can give you more if you go Chevy." I made a counter offer and again, Ben did not come back with the news, the sales manager did. "I don't know what type of new truck you're looking for, but you can't afford this. Sorry we can't help you today." Treated us like second class citizens. Didn't make a counter offer, offer to run numbers on the original Silverado I looked at, or even offer to show us a truck that we could get. We WANTED TO BUY THAT DAY and they let us walk. Ben texted me all weekend and was only budging 5-15 dollars on the payment and offering us a stripped down Silverado. But that's OK because Monday I went down the road and got the same Ram I drove at Milton Ruben at a better price, higher trade value, and less monthly payment. So, Mr. Sales Manager, I got a new truck I could afford.

Aduckwiler

7 de jul. de 2014

Paint job had scratches and bubbles. We bought the car in April and it is now July and the car is still in the shop incomplete. The employes at the dealership have gone to the point of blaming us for not pointing out every single defect. When did Chevrolet and new car dealerships stop inspecting there cars for quality? Milton Reuben is a disappointment and has me reconsidering rather I will ever buy a Chevrolet again.

cabibbean

29 de jun. de 2014

I had a great experience working with about Don, and the whole staff about working with me. Now, I own a new truck, great job.

Scott0987

28 de ene. de 2014

I really was impressed with the serive Department. I been there twice and the servie was outstanding. I had transmission work that was done completely wrong from PErformance Transmission. Milton Ruben had me purchase a clutch direct from the vendor, so I could save money and the yinstaled it correctly. I recommend thi dealership.

granturtle

9 de nov. de 2013

Employees know their jobs and can answer any questions. They understood our needs and located the vehicle that we needed. The staff were patient and thorough. It was a pleasure doing business with them.

cbgoff

6 de sep. de 2013

The purchase process was excellent. I am a repeat customer and I will return in the future. I would recommend Milton Reuben to my friends.

Dr Ben N Estes

16 de ago. de 2013

Outstanding customer service from the time to walk in the door to purchase to service and throughout. This at least our 11th car from Milton Ruben!

Cheddarbob21

24 de jul. de 2013

I got the car I wanted at the price and payments I wanted. I loved the customer experience. They helped me every step of the way.

jobyg

22 de jul. de 2013

Ray was great to work with, I picked out the car I wanted and he and the dealer made it work. Ray was very good to work with and very helpful.

bert8406

9 de jul. de 2013

Ray Lockamy was very professional, knowledgeable, and helpful during our car buying process. I would recommend him to anyone looking to purchase a vehicle in the Augusta, Ga area.

utdan2

3 de jun. de 2013

I found this dealership while shopping on AutoTrader. They were very quick to answer the questions I submitted online. Other dealerships seemed more interested in getting me to their lot. I live 3 hours away so all communication was either online or on the phone. I ended up buying from this dealership even though there were similar vehicles in my area. The hassle free shopping experience contributed to my decision. The price got my attention but the customer service sealed the deal. I would highly recommend this dealership.

jnikkifulcher

27 de may. de 2013

Ray Lockamy was very helpful! He helped us find the right car for our family! Great attitude and the best we have dealt with so far!

burkett_brandon

17 de may. de 2013

After spending all day looking at several cars it was a relief to find Jeff Hennen and Patricia Dupreire at Milton Ruben. They sat down with us and explained how the USAA car buying service worked, which was great. Patricia was very helpful, she worked with the chevy sales manager to assure we got the best price possible on our trade in and for our new car. I was very impressed with the chevy dealership and the way they delivered the car to us, Michael Schrank spent at least forty five minutes explaining how all the features worked on the car. Overall I was extremely impressed with the Chevy team at Milton Ruben, they stayed two hours past closing to sell us the exact car we wanted. I can easily say that they exceeded my expectations and I highly recommend Milton Ruben to anyone looking to buy a car even if you have to travel a few hours.

pastorjc

6 de may. de 2013

ive just closed on a very nice used car at milton reben,they gave me a good deal without a lot of sale pressure i contacted them through their chat line and let them know what i was looking for when i arrived the salesman mr Belo met me andhelped me from start to finish

Amie1974

31 de ene. de 2013

I recently purchased a brand new camero and discovered that there is a annoying noise that comes from the engine sounds like a wash wash machine type sound in which I thought was unusual since this is my first Chevrolet. I took it to back to the dealership for them to look at an was told that the sound was NORMAL and I just had to get USE too it. Well I am VERY unhappy needless too say with paying over 34 thousand dollars and haveing to put up with such annoying noise now. Just seems like I bought a cheap car when I thought I was getting quality and now I feel very displeased with this car unfortunately. So be aware to all buyers that the six cylinder cameros make a wash machine type annoying noise !!

Lanny NIver1957

5 de mar. de 2012

The experience was outstanding. I was told by other dealerships that I was too upside down on my trade and no one would be able to trade my for a couple of years because I was too upside down. wHEN i WENT TO Milton Ruben Rick Folk was my sales person. He was totally honest with me and he did tell me it would take some work, but he worked the deal along with all the others involved. The deal was done, and I am driving a new truck that I wanted. The determination of Mr. Folk got me into my new truck, and I will send everyone that is in the market for a new autombile to Milton Ruben and I will tell them to see Mr. Folk. The other dealerships I went to first gave up and didnt put for the effoert to seel me a vehicle. This just goes to show that Milton Ruben and Mr. Folk are in the business to sell vehicles and the attitude and buying experience was incrediable and evryone Ive told about this is suprised of the treatment I got. They said they would go there for thier next vehicle. Even the guys in clean up were great. I got handshakes and thank you's for buying form Milton Ruben. I have never experience anything as wonderful in new vehicle buying as I did at Milton Ruben. Im proud to be part of the Milton Ruben family. I will trade here from now on. Thanks again. Mr. Folk was amazing in his working skills and one on one skills with his customer skills. Thanks agin. I actually love the driving experience due to the experience I got from Mr. Folk and all that were involved with my trade. Thankd again. Lanny Niver