DGH

19 de jul. de 2016

Curtis was terrific to work with. Process was streamlined and easy. We were from out of town and never came to San Angelo. All pictures and emails. Everything turned out just as Curtis described.Thanks

DanandBecky2016

13 de jun. de 2016

Going to Mitchell Toyota 6/11/16 was the greatest experience. The people there was awesome! Was very helpful, understanding of our needs and wants.David Dyer was just amazing.He went up and beyond the means to help us.We went to purchase a car for myself and now both myself and husband have new vehicles. Love love love my 2016 Cary and husband loves his Tundra..David was great and would recommend this Dealership and David Dyer ! Mr & Mrs Daniel Abila

Barker

10 de jun. de 2016

As online shoppers, we reached out to Gary Mortenson-Internet Sales, who took great care of us and had us out the door in a new Highlander in no time!

John Mac

8 de jun. de 2016

Absolutely the best dealership that I have ever been associated with as a customer.Velton Taylor is a jewel. The day he retires Mitchell Toyota will be at a great loss. Stay healthy Velton.Plus Carlos DeHoyos as the financial master was also so easy to deal with. And I am not that easy to deal with, I believe.

Howard&Gina

4 de jun. de 2016

I have bought many cars. I have to say, this was the most pleasant process I have EVER had. I found the vehicle my husband and I were interested in, we called the dealership, were approved for financing over the phone and drove to pick up the car the next day. All the paperwork was waiting for us to sign when we arrived and the car was ready to drive off the lot. Curtis Andrews was our salesman and he was fantastic. No pressure what so ever; he was kind, funny and so helpful, he went over all the details of the new vehicle with my husband. We will never buy another car from any other dealer. We will drive the 200 miles to deal with Mitchell Toyota any day of the week!! THIS IS HOW CAR BUYING SHOULD BE.

niceguy1234

29 de may. de 2016

Mitchell Toyota is a great place to have your car serviced. I am satisfied with my last visit.I will continue to have my car serviced there. Cali is awesome!

Luis Ruiz

26 de may. de 2016

One amazing dealership!! I live in New Mexico and they went out of their way to bring me my vehicle. The process was so simple we even took care of the deal over the phone. The driver delivered my vehicle without charge showing they are more then willing to come thru. Salesman Curtis Andrews did one amazing job and look forward to buying in the future.

Debbie Harrell

5 de may. de 2016

As a returning customer, I am happy to say my experience here and with Curtis has always been terrific . Very Happy in all aspects of service.

Patty

3 de may. de 2016

This is my 4th car from Mitchell and Curtis ALWAYS takes good care of my car needs.

sloanb97

25 de abr. de 2016

I loved doing business with Mitchell Toyota and cars.com was easy to use and I am glad I decided to download the app.

Happy Soccer Mom!!!

25 de abr. de 2016

We were extremely pleased with our first time buying experience! Curtis Andrews went out of his way to make sure that we had the perfect car that fit our budget. Everything was so smooth and the process was extremely easy! We will most definitely recommend Mitchell Toyota to others and send them directly to Curtis Andrews!!!

mandajo

1 de abr. de 2016

I couldnt have asked for a easier and more stress free buy. Curtis was amazing!

Heather

25 de mar. de 2016

Wonderful people, very straightforward offers. No tricks or games. Will definitely return for my next car!

Reece Heckman

22 de mar. de 2016

Had great customer service. Was upfront and made every step of the buying process as easy as possible. 10/10!

Casanova

18 de mar. de 2016

Today i bought a 2016 Camry, our visit at Mitchell Toyota was outstanding as was our salesperson ! Thanks Toyota!

Poppi

18 de mar. de 2016

Curtis has been my salesman for 3 vehicles and he is the best. I know they all will help put you in a vehicle but Curtis cares. I just picked up my 2016 Tundra and he did a super job. Kudos also to the sales manager, who went the extra mile to work the deal. If your looking for new wheels go see Curtis!

MASON JOHNSON

26 de feb. de 2016

CURTIS WAS PATIENT AND VERY FRIENDLY, ENJOYED BUYING MY FIRST CAR HERE AT MITCHELL TOYOTA, THEY WORKED WITH ME THE ENTIRE WAY AND EXPLAINED EVERYTHING THOROUGHLY. IF I'M STILL HERE IN TEXAS BY THE TIME I NEED A NEW CAR OR ANOTHER CAR, I WILL FOR SURE BE COMING BACK HERE AND SEEING THE SAME PERSON.

Corina Lozano

12 de oct. de 2015

I've been coming to Mitchell Toyota since I moved to West Texas two years ago. I moved from Houston and had to adjust quite a bit to West Texas. After two years I now happily call San Angelo home. I've always had my Prius serviced at Mitchell Toyota unless I happened to be in Houston when I needed to have my oil changed or whatever. My perception of the differences between the two is that Houston isn't as customer friendly because there's so many people in the area that they know they'll make a sale to someone or be their service provider. However, my experience with Mitchell Toyota has always, WITHOUT exception, been one of respect, professionalism, and a constant desire to make the customer happy. Once a business has proven to me that they will consistently treat me with respect and always provide me with excellent service, I become a customer for life. I look forward to buying all my future Toyotas from here as well as having them serviced in their excellently staffed service department. I'm one very happy customer,Corina E. Lozano

rkd1127

4 de oct. de 2015

Walked into San Angelo, Mitchell Toyota looking for a Sequoia to fulfill the needs of my growing family. I was in contact with the internet sales guy (Gary) for over a week and when we finally made it in, he started off very friendly, interested. He walked us around showing us a few sequoias. He then asked me what amount of monthly payment I was looking for, and I replied with $450-$500. Of course I'm not an idiot and realize that it might take some give on my part to make it work....But once i said that number he almost rolled his eyes in thinking " great another unreasonable customer that wants it all for nothing" He was obviously no longer interested in entertaining my ideal car payment. He immediately started steering us towards other vehicles, " have you heard of a 4 runner? " lets look at something more your price range"...Really? If I wanted a freaking 4 runner, I would have come in and asked for it...He never even asked how much I was going to put down!!! He didn't ask questions to get to know me. He turned pretty snobby in saying that he can't drop down the price on a 2015 Sequoia, I felt as if he was pushing us out the door and saying go shop somewhere cheaper! After that he just said that he would be in touch if he ever found a vehicle in my price range. What a snob. He showed no interest at all. His loss cause I had a check in my pocket for 16,000$ down! After the way he treated us , there was no way he was getting my money. I made one call to Kyle Corr in Abilene Toyota and within a few days He had not only the Sequoia we wanted and color, but in a brand new 2016, for $1,000 less than the 2015 at Mitchell. !. He was great in communicating with me on wants, needs, and options. I never felt pressured to buy. He answered my call on a few occasions when he was on his off day!! He never ignored me. They didn't even have the sequoia, they had to drive it down from Dallas! It takes that little bit of extra effort to get my business. He did that and then some. We went through USAA for financing and they tried to match it. At least they tried. They were very honest and friendly guys. The only reason they didn't get 5 stars was at the end I had expressed that we wanted to get on the road in a hurry because we had an hour and half drive back to San Angelo, And i didn't want my wife and 5 month old twin girls to drive back in the dark. I mentioned that I wasn't interested in any warranties, and they still took me to the back room away from my wife and kids and tried the sales pitch again. I had already said no. What part don't they understand. I understand its part of the process but I already anticipated the " let me get so- and so so they can explain the options to you" So i already said no. It made our experience driving home terrible cause both girls were done sitting in car seats and strollers so it was a cry fest all the way back home in our new Sequoia. Other than that Kyle Corr was Awesome, great representation of the quality training they give their employees. I will always recommend him and Lithia Toyota to everyone I meet. Stay away from Mitchell in San Angelo, they are snobby and don't care.Snobby In San Angelo?!!! Don't get it...!

NancyG

2 de sep. de 2015

Those guys knew what they were doing and got me on the road again. Price was fair and the noise I had has gone away. I recommend this service department wholeheartedly.

Scott A

11 de dic. de 2014

My salesman, Curtis Andrews was really great. I was not a local buyer, so he had someone pick me up (Beth) at the Midland Airport and drive me to San Angelo to complete the deal. Beth was very nice also. She made the ride go by quickly. The car was exactly as advertised. It was also washed, waxed and full of fuel. Thanks again. I can only hope the car performs as well as you and your dealership do.

Robert Eker

15 de may. de 2014

This is the secong vehicle I have purchased through Mitchell Toyota in the past 8 months. Last October (2013) I bought a low milage Chevy Silverado from their lot trading in my high-milage Toyota Tacoma, my experience with the dealership was fantastic and they gave me far more for my Tacoma then I though I could get. After driving the Silverado for the last 8 months I was just not satisfied with the build quality of the truck. From what I have heard GM has worked to improve the build quality of their 1500 series trucks over the last few years but I didnt feel my 2004 Silverado was up to the standards I expected. I noticed that the dealer had a Toyota Tundra that they just got in on trade so I decided to see if the dealer could make a deal work to trade the Silverado back in. The salesman (Perry Poe) was excellent and very accomidating even bringing the truck to my house to look at since my child was home sick. Perry and the sales team worked hard to get me the best money for my trade-in while discounting the vehicle price. I dont believe any other dealership in town would have given me as much for the Silverado. In the end I was able to get the Tundra for the price that I thought was fair and was willing to pay. I would recommend this dealership to anyone and especially Perry Poe as a salesman.

TAP

14 de may. de 2014

Had a great time with fun sales staff and friendly finance department. Start to finish it was an exceptional experience! Thanks

army trainer

12 de abr. de 2014

I bought a car listed on line and when i got to the dealership every single thing told to me was what i found on the vehicle and more. Great deal and great car.

gaelic

14 de sep. de 2013

Friendly,professional and easy to deal with. Kim and all involved made my purchase a smooth one! Highly recommend Mitchell Toyota of San Angelo, Good Folks.

jkmangum

3 de sep. de 2013

Gary was very helpful and friendly. We had told him what we were looking for and got us in what we needed and wanted. He knew a lot about the vehicle we bought ( 2013 Sienna Van). He also took the time to show us everything about the van, which not all dealer do this. I thought this was awesome. We will come back again and recommend to all our friends and family.We love it.

ChrisEchemendia

31 de ago. de 2013

they helped me find an affordable car that satisfied all my criteria. i had some trouble financing the car and the were very helpful and accommodating

RHOADSMD

29 de ago. de 2013

The entire dealership was a pleasure to work with. Velton Taylor handled the sale in a very professional way and it was a pleasure to work with him. Everyone was friendly and made you feel at home!

dfj57

20 de ago. de 2013

brand new truck really have not had a chance to use service department. sales was great. parts department helpful. always get help very quickly. nice clean dealership.

gwenfrederickson

12 de ago. de 2013

I had a very pleasant experience with David Dyer. He was very kind, helpful and courteous. He went above and beyond to make sure I was happy with my purchase. He explained everything about the vehicle and showed me where the Service Department was for future visits. It was very hot on Friday and he offered me something to drink. I will recommend this Company to other friends and family.

dfentress1

9 de ago. de 2013

Best car purchase experience I have ever had! David was very helpful and knowledgeable. He took the time to show me several cars and his in-depth knowledge of the benefits of each model helped me to choose the best car. Matt was great in helping me find the best interest rate and made the financing of my new car painless.

kaci_griffith

30 de jul. de 2013

This was my first experience with Mitchell Toyota and I will be going back again in the future if I ever need a new vehicle. I love my new car and I received great service. It was hassle free and we were in and out relatively quick. I appreciate the awesome service we got with Mitchell.

cw65

16 de jul. de 2013

Velton Taylor made my experience of trading for a new car very easy. He took time to show me all the vehicles that I might be interested in and the differences between them. Made the decision on my Hylander a very easy one. He explained how everything in the vehicle worked which I really appreciated. Shon Jones made the financial part go smoothly and made sure I was happy with the deal. Easiest vehicle trade I have done in several years!

PattyPark

14 de jul. de 2013

I usually wait several weeks before leaving any kind of review for many reasons. First I want to see if the product that I have purchased is going to have any problems. I also knew that I was seriously considering paying the truck off by my first pymnt, only for the reason that I hate being in debt. This also lets me see if I am going to have any difficulties w/ the financial institution. My experience overall, has been very very positive w/ Mitchell Toyota. My salesman Oscar Ornales could not have been better, He was so helpful and knowledgeable about what I wanted and put me in the truck that I wanted at a reasonable price. TFS was also so pleasant and helpful to me. This is why I have choosen to give a high rating. I will be back in 5-6 yrs.for a new truck.Many THANKS to all the personal involved in my truck purchase. My truck is Great and I love it!!!! Keep up the good work.

KeithCameron

14 de jul. de 2013

I really appreciate that your sales personnel dress professionally. David was very courteous and helpful throughout the process. I was comfortable dealing with him. I normally hate buying a new car, but David made the process as painless as it probably can be.

adrjgr

13 de jul. de 2013

Velton Taylor was very helpful in every way. We told him exactly what we wanted and he tracked down the car we had been looking for. We are extremely satisfied with every aspect of the service offered by Mitchell Toyota. We will definitely recommend that others use this dealership!

dorisngene

1 de jul. de 2013

Our experience of purchasing a car from Toyota-Kia was great. Gary Mortenson, our Sales Rep, was attentive with phone calls and e-mail when I was searching for the perfect car after driving my former vehicle for 19 years. He searched tirelessly for what I wanted and finally found the car for me in a neighboring city. After purchasing the car, Gary went over all the features of the car with my husband and I. If we didn't understand, he would patiently go over questions with us. I think he did an exceptional job.Price wise, I just rated it OK because I had to take extra features with the "package deals" I did not want, nor need. Wish you could just select what you wanted like in the olden days, but it doesn't work that way any more I am told. As for the quality of work, I can't rate it as we just purchased the car 5 days ago. Gary did introduce us to the Service Dept. manager and the 2 year Toyota Care package was once again explained to us. Gary showed us around the facility which I thought was very nice. Doris M. Wendland

cjspencer92

12 de jun. de 2013

Was looking for a Corolla and the staff was very helpful and were able to set me up with a great loan for a first time buyer.

Vern081282

12 de jun. de 2013

Gilbert Rivera was the nicest guy. Very sweet guy. He never tried to talk over me and his customer service was very easy to understand and he worked fast.

Stamps88

9 de jun. de 2013

They wore very patient with me. The went out of the way to explain everything. I had never bought a car from a dealer before, and they made it a really easy proses. I enjoined them as we looked for a vehicle. I told them what i was looking for and got on my level to understand what it was that i needed.

rcm49tx

23 de may. de 2013

The salesperson was friendly, helpful, knowledgeable, and showed a willingness to answer all questions pertaining to the new Prius I was looking to purchase. The finance department presented me with several options regarding financing and monthly payment within my budget. I would recommend this dealership to anyone looking to purchase a new vehicle.

jacek8789

20 de may. de 2013

Customer Service was friendly and expeditious, price for vehicle was excellent. Facilitation of an out-of-state registered trade-in and purchase was smooth. For someone who has never dealt with such a situation before, the assistance I received was outstanding.

Skybird1

20 de may. de 2013

The overall experience was excellent, starting with the first on-line response received. Gary was a pleasure to work with, and he was helpful and curteous throughout.

flokey

20 de may. de 2013

I have never purchased a car before, so I was really nervous about the whole process in general and how I was going to be treated as a young woman without purchasing experience. I had no need to worry. Gary, the Sales Consultant, and Mike, the Sales Manager, went out of their way to make sure I bought the right car for me by sitting down with me and discussing financing options for different vehicles. They made sure that I was an informed buyer and got the best deal possible for my chosen car. In the very distant future (I'm thinking 20 years) when I finally decide to sell/trade in my new little Corolla, I will be coming to Mitchell Toyota because I know they care about my car and my purchasing experience.

kirbywendy

3 de may. de 2013

Looking for a new car and in particular a Toyota Camrey. Had origionally talked with Gary on the phone, but he was busy with other customers. Gilbert jumped right in and showed us the Camerys I had looked at on the internet - when my wife saw a black Hybred. It was everything we wanted. Test drove it - filled with gas and left with it.

DeniseMcCain1

29 de abr. de 2013

Mr. Taylor was very helpful and knowledgeable. I have purchased a used vehicle previous from Mitchell Toyota and chose a new Highlander. I love the color! I live in Lubbock, but the service was so good the first time around, I chose to go back to Mitchell Toyota in San Angelo. The upgrade was great. I look forward to many years in my new vehicle. Thanks, Denise McCain

Butter1980

24 de abr. de 2013

It was great experience! Will go back to them anytime! Will recommend the dealership to others! Had an enjoyable and comfortable atmosphere! Never had a complaint about anything!

mmullins13

23 de abr. de 2013

I actually came before to Mitchell Toyota and was looking to purchase my truck. The salesman there was rude and I just didnt like him. When I came back with a friend, we meet Eric. He was great!! Super nice, showed us a few different trucks and prices till I found the one I wanted. And I absolutely love my truck!! Hes perfect!!

Bushman45

14 de abr. de 2013

My name is Gary Maricle. I had to deal with your sevice dept. and was extremly pleased with the outcome. They were very professional and courteous. Work was done in a very timely fashion. I would recommend this dealership to anyone. Overall experience was awesome!!!They had to replace the tires on my 2013 Tacoma pickup. There were no questions asked and did a job well done.Thank you,Gary Maricle

christinaryan50

1 de abr. de 2013

Eric May and the Manger of the dealership stayed and helped us after hours, my husbands works late so we called ahead to see if we could come in and look at a few different cars. They said "Yes" Once we arrived we looked and then we test drove one overnight we came back the next day and bought a new 4Runner. Eric was very nice , friendly and was able to answer all our questions. We love our new suv! Price was very reasonable and everyone was very friendly and very helpful! Afterwards we went on a little tour of the auto repair and meet some of the employees that work in the body shop area. Experience was great!!! Price we felt was very reasonable, we plan on buying a new Toyota Tacoma in two years and we will forsure come back the this dealership and work with Eric May once more!!!

astuggles

1 de abr. de 2013

Three of my last 4 cars have been Toyotas. I got the car I wanted for a fair price. I couldn't ask for much more. Thanks, Mitchell Toyota.

PaolaColon07

30 de mar. de 2013

I was in dire need of a new car, I had no credit. Gary helped me get approved for a loan and made it possible for me to get the car. It was a KIA Rio 2013. I would definitely recommend this dealer. Their customer service is superb.

windmill

29 de mar. de 2013

Velton was great--no pressure, very informative and supportive. Great experience in buying a new car. No one hassled me. I appreciate that very much.

lil1964

21 de mar. de 2013

All was very good love my truck Thank You very much mike oconner and Curtis was great to work with they had the truck i wanted picked up thank you

Kathiebee

18 de mar. de 2013

I looked on line at your web site to see what was available, so I knew what I wanted when I went in. Velton took me for a test drive( actually I took him) Decided I liked the car and just had to wait for the color I wanted. This was Wednesday, and drove my new car home on Friday.

daijari

12 de mar. de 2013

Like most, I hate the buying process, but this has nothing to do with the dealership or the salesman. I enjoyed getting past it all and into my new Tundra. I feel I have begun a lifelong relationship with this dealership and know they will take care of me. Everyone was open and honest and very concise. I look forward to this new relationship!

jddi59

17 de feb. de 2013

They were able to locate the desired vehicle and worked with us to get a fair price. They explained the operation of the car and explained the service dept.

KayeOrr

16 de feb. de 2013

I can recommend this dealership without hesitation. Curtis Andrews and the whole staff were wonderful. It is rare today to really experience first class customer service. This young man and everyone in the building exhibited this. It was a great experience. I have bought a lot of cars in my lifetime and I have never had anyone go through the features with me and after closing time at that. Do yourself a favor and go to Mitchel Kia in San Angelo. The car is great, too. Kaye

pwedel

26 de ene. de 2013

Gary was very friendly, never seemed to want to rush me to make a decision, and was not trying to "upgrade' my choice, even when I first had decided on the Soul instead of the Sportage. He also seemed to understand that I wanted to look at other brands before I made my decision, as I am not a "car person" and had not bought a car in 13 years. I appreciated his taking me to the service department and introducing me to the manager there, Callie, who also was very nice.

Smith3

17 de oct. de 2012

They tried to overcharge us for a water pump $750 called numerous other toyota dealers and they said $350!!!! Tried to talk to them about it and at first got hung up on then called back and was told they would get bAck to us never did!! I know this is a small town but dont try and ripe people off!!!