Christine Glass

8 de jul. de 2021

We have purchased a few cars from Jose over the years and have never been disappointed. It's nice to have a car dealer that you can trust. Great service and support. Nice family owned business. Highly recommend.

Derek Bergemann

20 de ago. de 2021

Was looking at a vehicle that I had been searching for for awhile and they’re decently difficult to come by so I put a down payment on it, which at the time they told me was non-refundable. I ended up changing my mind the same day and instead of stiffing me they fully refunded my down payment. I think that goes a long way in showing the honesty in a business.

Rodney Gravitter

3 de abr. de 2021

Customer for life!! Couldn’t have had a better or easier experience. Jose and his staff seemingly know everything there is about cars. I felt incredibly comfortable knowing the car I bought was safe, reliable and well kept. They scrap through it head to toe, no stone left unturned. Jose gave me a great deal on my trade in and is even replacing the tires for me next week at no extra cost. I was in and out in just over an hour with a car I love. No pressure, no sales tactics, just really helpful folks that cared about my concerns and did not dismiss them just to make a quick sale. I was nervous considering the dealership was not one of the big ones, but I quickly realized these guys are not only super knowledgeable but care much more about the customer experience and developing a long lasting relationship rather than making a quick sale. I’ll even be taking the car back to them for route in maintenance. It doesn’t really get any easier. You don’t really find service like they offer anymore... Customer for life! If anyone me has questions on my wonderful experience please email me.

Mark Woon

18 de sep. de 2021

Long story here... Purchased a 2008 Audi TT coupe with 133,000 miles remotely as i stay in Illinois, and it's hard to get one of these vehicles. I called and asked if there were any issues with the car and was told everything was in working order. Paid the money and had it delivered. I did not notice all the problems listed below as they were discovered slowly since i am not a pro, but after 3 months and i am still finding problems and have yet to drive the car happily without finding something wrong. 1) Brakes. Both rear brakes were seized. Left was seized closed and right was seized open. Had to change them both for $800. Parking brake was rusted and had to change that too: $100 2) Aircon. O ring leaks in 3 places. 1 was replaced, and another 2 are being replaced now. Total cost: $1000, as some pipes were also rusted and had to be replaced 3) Shocks and springs: All 4 shocks were leaking, and springs in 2 were broken. The rust made sure the bolt mounts were seized in the front and had to use an angle grinder to remove them. Total cost: $2000+ 4) Filters: Not been changed in ages and were broken and rotten. Nuts were also found in the engine filter. 5) CV joint: realized recently that small clicking sounds from the axles are not normal, and have to replace them: $1000 6) Headlights/Tail lights: Leaking tal lights and burnt head lights. $150 7) Valve gasket leak: going to fix it soon: $200 8) Bad spark plugs: $150 9) Overall cleanliness: Disgusting. Thought i could clean it myself, but after 3 months i am still finding small nooks and crannies where junk was left. 10) Paint job had lost most of it's clear coat and had dings and dents everywhere. Gonna have to fix all this up for about $2500 So a lot of these were discovered after Jose had offered to give me a partial refund of $600. At the time i felt that $600 was good to cover the then know defects that were not disclosed to me. Also, a lot of things were things i might have changed either way to upgrade or just for maintenance. Regardless, i wanted it as it was a 3.2L VR6 Audi TT, rare and it was in Red. They claimed they did not know about the problems... not something i believe really. But still, they were not dodgy about it and tried their best to settle this issue. Still, not a good experience, though fault is also on me for not checking properly before making a purchase. Don't get me wrong, they are nice people. Just that this car i bought was way over priced for the defects it had that were not disclosed, or were not known to both parties... Mixed feelings really...

M.K.

17 de mar. de 2021

Be careful when buying a car from them. I’m a big car guy and know a thing or two about them. My first impression was good when I saw all the nice looking german cars lined up outside the shop. I was interested in a BMW X5 and took it for a test drive. First the steering wheel was so stiff and then a few engine codes came on and I immediately returned to the shop. The owner asked me to come back the day after to test again. He probably deleted those codes instead of fixing it. I don’t know what kind of a business sell a car like this.