Craig

14 de jun. de 2016

Luke McDaniels, our sales professional, proved to be very knowledgable and helpful. He took the time to hear our needs and to work within our parameters. He was courteous, kind, and efficient. Alan Pruitt, the finance manager, was also very courteous and helpful. Overall, they made our car buying experience a very good one. I would recommend Modern Nissan and their no-hassle sales philosophy to anyone in the market for a new Nissan.

Richard B

13 de may. de 2016

Lance was great to work with. Very professional. Very concerned about my full understanding of the vehicle.

Judy L. Bolick

28 de abr. de 2016

I recently traded for a Nissan Juke. The experience was a good one. I was especially impressed with Logan. He took some initiative and looked for another Juke (an SL) which I previously had not considered. This particular vehicle was the one I decided to get. He and Serena (plus other staff members in the facility) were very friendly and helpful. I will gladly recommend to anyone that they consider going to this Nissan dealer.

ChadwickBuchanan

14 de abr. de 2016

I went to Modern Nissan of Hickory to buy a Nissan Frontier. They didn't have what I wanted on the lot but I had a fantastic dealer in Luke McDaniel. He had one transferred from another dealer that was exactly what I wanted. Everyone there was great to work with and so very friendly. If you're looking to buy I recommend going there and asking for Luke.

Sherry Young

27 de ene. de 2016

Luke was a great help to finding us a car that we wanted and had good product knowledge

pikerd65

16 de ene. de 2016

Bought my 6th car from them first time under the Modern name. Luke was great , when I arrived they sold the car I wanted , so they found another with the features I and price at another dealership. The next day they had my car. Though upside down on trade they got me into the car with fantastic financing. Thanks Modern love the 2015 altima sv.

bbopbon

7 de ene. de 2016

I received a promotional card in the mail and came by your dealer ship to see if they could do anything for me. No one waited on us so we left. Manager called to apologies and gave us a free tank of gas. So we returned. Told the dealership that we was just looking because we already had a car through Honda and was up side down in it. Well they keep trying to help us get out of our Honda and get something from them. They said that they could work something out. Well days went by and I had to call them. Sid they might could get me in a leased car. Days went by again, I had to call. Said they couldn't help us. It was just the worst experience I ever had at a dealership, they r not customer friendly. I will go back to Honda I trade with them every two years and they r very customer friendly. The sale people at Nissan Needs more training. My experience left a bad taste in my mouth. bonniecwhiteatcharter.net

Sandra m.

30 de dic. de 2015

The sales person I had was great. Luke was very sincere and helpful. My sister referred me to Modern Nissan.

Sharon

17 de dic. de 2015

Scheduled an appointment for my state inspection. Even though I had arrived slightly early, my car was taken in immediately and was promptly serviced. While sitting in the waiting area several employees passed by me and each one acknowledged me with a friendly smile and small comment. The service was great, staff very friendly, a very clean environment plus it was very nicely decorated for the holidays.

Rogueowner

15 de dic. de 2015

Too almost no time at all to have my Nissan Rogue serviced. Everyone was so nice and courteous. They explained what would take place clearly.

Jon H

15 de dic. de 2015

My wife I traded for a Frontier. We were very pleased with Benjamin, our salesman. The GM, Lonnie was extremely friendly and professional. We felt at ease and comfortable through the process. They listened to us and responded directly, and did not skirt around any questions. I can say I had a pleasant car buying experience for the first time and will return for our next purchase.

Brian

15 de dic. de 2015

I always get treated with respect when I take my car in for service. Everyone has a great attitude and is helpful. Chris Meza, my express service advisor, did a great job

Frontierlooking

11 de dic. de 2015

I went to this dealership to buy a new 2016 Frontier, 4x4, SV package, extended cab. I had gone to Truecar to see what others had paid for this same exact truck ($27500 average) and the salesperson came back with a guarantee price of $30500. When I told him that was too high his attitude was "take ir or leave it" so I left. I called the next day to speak with the manager (Lonnie someone) and the operator told me that they were too busy to talk with me over the phone, that I would need to come in. These are the kinds of tactics that really make buying a car an awful experience. I still would like to buy a truck, but this place needs some new leadership and stop with the lying to the customer about how the pitiful price is the lowest around and how no one can beat the $30,500 price tag. There are around 25 people in my area that have beat that deal all to pieces. Thank God for Truecar. One more thing: I am convinced that the positive reviews on this site are from the people that work there.

Dennis Bolick

9 de dic. de 2015

My Nissan Frontier needed scheduled maintenance and I wanted Nissan Dealership to perform the oil and filter and check all other fluids, tires, filters, etc. I want to be sure and use Nissan parts and fluids because I do maintain my vehicles. I took my truck to Modern Nissan in Hickory and was very pleased with their service advisor, Chris Meza who helped me with service appointment and follow-up. Nice facilities and good customer service. Also they have comfortable waiting area, fully stocked.

Aretha

2 de dic. de 2015

Oil and filter changed in a timely manner. Friendly staff, comfortable and clean facility including restrooms.

Customer in Hickory

12 de ago. de 2015

Friendly staff with sense of humor. Uncomplicated no BS process leaves little to desire that needs to be improved. The chairs in the lobby are the most uncomfortable place to sit on or negotiate a car purchase, deals should be done on more comfy chairs and more private. They get a "Fair" on Price because they didn't look like they gave me the bottom line, car dealers never do ;-)

Dawn73

11 de ago. de 2015

We arrived late on a Friday evening and Jeff (salesman) took us on in and actually sold us a car that evening. Darius in Finance was excellent and willing to stay also to get a car sold to us!

Tess

5 de ago. de 2015

Let me first start by saying in my past years I have had some terrible experiences with vehicle purchasing- I have always felt car dealerships and salesman always told you anything to get you to buy from them - not ever really caring of your particular situation. I recently was involved in a wreck and needed to replace my vehicle. I traveled all over the area- Asheville, Hendersonville, Morganton, Valdese, Lenoir, Wilkesboro, Charlotte, Conover, Taylorsville and Hickory - looking for a vehicle - because my car was totaled in the wreck. The Mitsubishi/Saturn dealership where I bought my new Saturn that was totaled was my first thought.. I was very disappointed in the dealership and the salesman that represented them because after I told them I was looking for a used vehicle they quickly became uninterested, I have a stack of business cards from the different salesmen that I spoke to. There was only two locations that the manager even came out to speak to me. When I stopped by to check with Crossroads- I was greeted by Wesley Starnes- he was absolutely great- sincere, very caring, friendly down to earth person that I quickly felt at ease with and made a connection immediately. It was almost closing time but he took the time to point out several vehicles I might be interested in. He was very knowledgeable about everything I asked. Because of his great service and my interest in the vehicles he suggested I went back the next day to test drive and check out my options. I was greeted the same - went out on a test drive - and had the pleasure of meeting the general manager Phil Yaeger which Phil ...went above and beyond - any one I had met over the past 16 days of my vehicle search. Needless to say I went with one of the vehicles Wesley helped me with and I feel like a got a great deal. - I am so very impressed with my experience at Crossroads Hickory- I feel like I have a new home now- and will be bringing all my business to them. That is the very first time in my history of having purchased vehicles for myself and my family members that I can say that about a car dealership- and I wanted to make sure Nissan knew what a great representative to the product they have here in Hickory, NC , and anyone that may be looking for a vehicle new or used they need to check Crossroads Nissan out. I have already told my family , friends and work contacts about Crossroads- Phil and Wesley... and hope they will check them out when ready to purchase a vehicle. Thanks again- I love my Rogue. !!!

Moore 64

5 de ago. de 2015

Everyone was really nice . I would like to thank Russell Taylor for his hard work in helping me get a car. He was very professional.

1957Chevys

17 de jul. de 2015

I needed to update my standby transportation from the gas guzzling 1995 full sized Chevy pickup. The Frontier sized truck looked to be the best for our needs. I've had two Nissan pickups in the past and drove them over 13 years each. Nissan builds a quality product at a more reasonable price compared to their competition. The 'new' features on our purchase truely amazed me with the comfort and safety mindedness. I look forward to many happy years driving our 2014 Pro 4x and expect nothing less than what I've experienced with our past two Nissan trucks. The staff were always courtious and friendly, even the one's we were not dealing with. Thanks for a smooth sales transaction (except for the price haggle game). We traded in the past with Saturn on four different vehicles and they simply lay out 'their' price and by that, eliminate the 'game' of price haggling. If you are ok with their price, you continue, if not, you simply look at other models or go to other dealerships. By this method, we would have been more satisfied with the process.

Lorie # 3

5 de jul. de 2015

I just purchased my 3rd Nissan Altima at Crossroads Nissan of Hickory! I love my new 2015 Altima! As soon as I arrived I was treated very kindly! They take the time to make sure that you are happy with your decision and you are not pressured to make a deal. My salesman was Wesley Starnes! I asked for him because he sold me my first Altima and he did a great job! I really trust his honest! Everyone is there to serve you with a friendly smile! I am proud to be a part of the Nissan Family! Thank you Wesley and all the staff at Crossroads Nissan of Hickory!

mlee0924

30 de jun. de 2015

I was looking for a new car that would fit in my budget. I know my monthly budget was tight for a new car. Thanks to Jeff Ford and Nissan, I was able to afford a new car within my budget.

CaryDonna

30 de jun. de 2015

We had a very positive experience working with Wesley and coming up with a deal that we were happy with. My husband found the car on-line and we were so glad to go home with the 2014 Nissan Cube, since we had driven from Cary! We also appreciated that you are dog friendly dealership. We didn't want to leave our rescue husky alone all day and I think she was a perfect lady and very patient with all of us! We owe appreciation also to Jeannette for taking good care of Luna while we were out for our test drive. It was a long day but worth every minute - I love my new Cube!!

Bigguy99

8 de jun. de 2015

Brett Martin helped me find the car I purchased. To me he went the extra mile will recommend him to my friends.Visited other dealerships that day was not treated as good as Crossroads

Mark9676

30 de may. de 2015

Pete Gilissen was excellent to deal with. He listened to what i was looking for and helped me get into an affordable car. We are very happy with Pete and the finance people at Crossroads Nissan for helping us get an affordable interest rate. We will recommend to all our friends and will return when it's time to buy again.

hartsellt

26 de may. de 2015

We shopped around quite a while and found what we were looking for at Crossroads. The entire staff from Sales to Managment were great to deal with. No complaints at all!

JoAnn Clark

25 de may. de 2015

Our visit was good. Jeff Ford is a good sales person He treated us like we were the most important people in the world. Thank you Jeff and I told friends bout how good he is in telling us all about our car. Went for service on one car drove off in a better car.

SHouston

22 de may. de 2015

Wesley Starnes helped me with purchasing my Nissan Rogue. He was very professional, patient and nice to deal with. I would recommend him to anyone looking to purchase a vehicle.

ladybug78

21 de may. de 2015

I really liked the performance of my first Altima when I bought it about 3 years ago. I went to Crossroad to upgrade and Anthony was very patient and helpful. It was a good experience.

maurice039

19 de may. de 2015

To get a new car and they were very nice I love my new car

Mcrooks85

16 de may. de 2015

Wesley was very nice an as soon as he heard my situation he was ready to help do numbers on the car I wanted. He worked with Gary to get me lower payments and interest rates which they did! Most car sales people would just give you the first offer an say ok this is it but they kept trying which is great customer service! I did my paperwork with Darius, and he went over everything that I signed very well. I have bought all my cars here, I highly recommend this Nissan! Excellent customer service :-)

msigmon

15 de may. de 2015

First off, I had done my research beforehand and came in with a list of stock #'s that i wanted to see. Anthony jumped right on it. One minor adjustment in price and i left with a great vehicle at a fair price

ree6677

11 de may. de 2015

Great Experience and friendly environment. I was looking for a specific vehicle and I was ready to travel to Hickory to make the purchase. The staff took my phone call serious and were more than willing to make a sale.

GemeniDiva

11 de may. de 2015

I purchased a used vehicle at Cross Roads Nissan in Hickory, NC. I was greeted upon arrival and spoke with Anthony Forney, he did an excellent job providing me with all the information with the vehicle and I was in and out! The entire staff was a pleasure to be around and the atmosphere was very friendly.

redwrangler94

11 de may. de 2015

I had less than perfect credit,and the staff really went over and beyond to help me get in a new,reliable,safe vehicle,around the payment that I can afford. Really SUPER staff!! I thank them SO much for their time and effort!!

emilykillian

8 de may. de 2015

the whole process was easy and negotiation was reasonable. I feel like I got a fair price and they were super nice, went the extra mile for my convenience.

hotdog

7 de may. de 2015

Everyone did a great job. We were impressed Very friendly and accomdating to us. They had the exact car we were looking for at the right price. We May come back in a.few years. Thanks to all especially Pete.

bposton2750

5 de may. de 2015

I purchased a used Hummer for my daughter. There was a small issue that the service department addressed. While waiting on the service I purchased a brand new Titan. I would recommend this dealership to any and everyone I know. I drove ~300 miles to do business with the folks in Hickory. I will travel another 300 miles for my next purchase.

BKnight

2 de may. de 2015

Everyone at Crossroads Nissan is friendly and goes out of their way to make you feel important. We will definitely recommend this dealership to all our friends.

DocJ

28 de abr. de 2015

Very professional, no obnoxious haggling. Wes, Anthony and Darius were very professional and courteous. If you come prepared with knowledge of the vehicle, what is a fair price, how the financing works, a deal can be had quickly. No pushy up-selling, insulting counteroffers. Drove three hours to buy, and would do it again. Thanks!

cathy

20 de abr. de 2015

The people at crossroads Nissan are great to work with.I would recamend them highly.I will always tell family and friends about them.They have great services.

Kradkins74

18 de abr. de 2015

After searching for some time for a vehicle, I found exactly what I needed at Nissan!! Having owned one before, I know that they are great quality cars and I'm proud to call myself a Nissan owner!!

backstreets

14 de abr. de 2015

EVERYBODY IS GREAT TO HELP YOU ANY WAY THEY CAN EVERYBODY IN CROSSROADS NISSAN OF HICKORY ARE THE BEST PEOPLE ANY WHERE DENNIS & NINA THANKs again

Carol57

14 de abr. de 2015

This was the best experience I've ever had in purchasing a vehicle. The salesman was so efficient. The car that I wanted was available on the lot and the salesman helped me find what I wanted after I explained what I was looking for. Prior to that I was ready to walk away.

Pheebs

31 de mar. de 2015

True to his word and very honest. Best experience I've eve had in buying a car. He also helped me get a great deal through the VPP program.

wjspook

27 de mar. de 2015

Thank you Nissan Family for providing such Excellent service when we purchased our 2012 Murano on March 23, 2015. Jeff is an excellent Sales Consultant.

Cynthia

23 de mar. de 2015

My first words to Anthony (sales person) were "be straight up and honest with me cause I know I have a messy situation but I need some help getting out of it." I felt really comfortable with Anthony. He got me out of a financial situation that was getting me deeper and deeper in debit. The team worked together and now I'm driving a brand-new car. I have never had a brand-new car...it feels great!!!! I usually don't have good experiences with car dealerships but this experience was a good one...Thanks Anthony

Patsy1182

20 de mar. de 2015

They are all wonderful and were great at their jobs and customer service. They helped me so much. And I will recommend them to everyone

Farm

19 de mar. de 2015

Jeff Ford was an excellent salesman and we felt very comfortable in looking at our new car. We enjoyed no complications in dealing with the sale of our new Rogue. We wanted to shop locally and our wish was granted with an easy and smooth transmission. We were pleased with no complications on wanting to buy our new car with cash. All information was explained clearly and with no tension.

rickymatney

7 de mar. de 2015

Our salesman Wesley Starnes and the financing department was very courteous and prompt. The only thing I was disappointed on was we bought our Sentra SR with cash. The online price was 17,300.00 dollars but when we got there the price jumped over 21,000.00 dollars. I understand that there are certain incentives and things but why should a person paying cash be penalized? As far as the service it was great I just didn't understand the price change. To me if a person comes in with a cashiers check for the total price of a car they should get the best price advertised no matter what. I would recommend Nissan of hickory to anyone but if your planning on paying for the car with cash instead of financing just be aware that the price will increase quite a bit.

Thomas

6 de mar. de 2015

This is the best place to buy a car truck or suv they are very helpful careing shareing if you want a upstanding dealer to buy a car or truck from see Pete gillisssen and also the best sales manger ever is Jeannette Sanger and there is others ibam well pleased with how they treated me and my family if I ever need another car or truck I will be back to this dealer ship and I will be telling others to buy from here thank you for all you did have a very blessed day and year .

Nicole Fogle

5 de mar. de 2015

James Crawford is an excellent sales representative. I've purchased 2 cars within the last 3 months from Crossroads Nissan of Hickory. Mr. Crawford is a professional and trustworthy individual that is extremely competent of their products and services. I found James Crawford and Darius Bennett to friendly and attentative. I appreciate everyone at the dealership! I recommend Crossroads Nissan of Hickory. Of all the dealership that I've purchased vehicles from, they are without a doubt the best at what they do. I appreciate how the Chris Fann, General Manager, took time to assist me with my 1st purchased in Dec. 2014. Thank you for a great experience when purchasing both vehicles!!!

ssmith

3 de mar. de 2015

I just purchased my first ever Nissan Altima from Crossroads Nissan in Hickory. The service was great all the way around. My sale representative, Jeff Ford, was very professional, courteous and attentive during my entire visit at Crossroads. Jeff patiently walked us through our options between a used Altima and a new Altima and the advantages and disadvantages of both. The thing I liked the most about Jeff was his honesty and the low pressure attitude he had while working with us. At no point during the process did I feel pressured or overwhelmed. I would highly recommend Jeff Ford to my family and friends. During the closing process, the Finance Manager, Allen Pruett explained all the paperwork to my husband and I in detail and made sure we understood what we were signing. In addition, he talked to us about our extended warranty options and GAP insurance which is very important. Again, there was no pressure during the deal. Lastly, the atmosphere at the dealership was top notch. My children were along for the ride and Crossroads Nissan of Hickory had a play room and television where my children could hang out while we processed the paperwork. It was a very family friendly environment. I would like to thank everyone at Crossroads Nissan of Hickory for making us feel like family!

margo

22 de feb. de 2015

The District Manager or any of the. salesman ,in in future or any of the staff, If he isn't available. Sincerely, , Mr. and Mrs Ivan Eastman

Brian

21 de feb. de 2015

We have all our service work done there and the other day we bought our third Nissan from Crossroads. Thanks to Charles Stevens for taking such great care of us.

Glenn

10 de feb. de 2015

After visiting other dealerships that said they had vehicles on the lot but couldn't find (bait & switch) the experience at Crossroads was the BEST. I traveled 90 miles to Hickory NC and it was well worth the trip, experience & $$!! Basically deal was confirmed online with Mr. Miller and after arriving, Mr. Miller & Mr. Gillissen went out of their way in showing all the bells & whisles on the Pathfinder and ensuring the buying experience was GREAT. Mr. Bennett was very professional and the financing & closing was professional done. Thank you again and I will have no problems referring your dealership and traveling to Hickory again for future purchases.

pathfinder15

5 de feb. de 2015

Anthony was very knowledgeable of the inventory your dealership had and understood fully my desire this cause a quick outcome of my purchase of the new sub I purchased today.

Sheri

3 de feb. de 2015

Everyone was friendly and worked to meet my needs. very friendly. Staff. And very professional. The staff in all departments took the time to speak and smile.

Amber

30 de ene. de 2015

Charles is an amazing salesman with much knowledge on the Rogue that I purchased and very helpful and sincere. Chris is also an amazing GM who will work until the best deal is made no matter how many times he is asked to try again!! Great experience was had with these two professionals.! Will definitely recommend to anyone!!

TONY

25 de ene. de 2015

JAMES WAS VERY HELPFUL, JOHN CAME OVER A FEW TIMES TO CHECK ON US. CALLED THE NEXT DAY AND MADE SURE EVERY THING WAS OK. I WILL RECOMMEND CROSSROADS TO FRIENDS AND FAMILY

Anna

23 de ene. de 2015

I was very pleased and surprised at the level of professionalism combined with personal touches that constituted this encounter. Obviously, I purchased the vehicle. If I am in no way happy with a retail interaction, especially of this level of money, I DO NOT continue. These guys were amazing! I would not only recommend them, I would give someone a map!I actually was there for service on the Rogue I owned.....just curious about trade in and new vehicles. This is the FIRST time I made an automobile deal without the intention of going in to do so! That says a lot for these guys!!

masterdiver

19 de ene. de 2015

Made process easy. Met me at my level of need. I am very satisfied and will recommend this daelrrship. I thank everyone there for their caring and deep professional conduct.

Tgf

8 de ene. de 2015

My husband, daughter and myself walked into the dealership late Monday night in search of a used Nissan Juke. We had just had a bad experience at another dealership who delivered poor customer service and completely lacked enthusiasm toward the selling process. Upon arriving at the Crossroads location, James Crawford awaited to greet us before we even entered the building. We told him we were here to buy a car and we already had a blank check in hand. He smiled through our entire experience, offered refreshments and was very pleasant. He told his sales manager, Gary, of our poor experience prior and they both assured us that they would make this experience a good one and that they would take care of us whether or not we walked away with a car that evening. We sorted through a couple of options, I ended up blowing my budget a bit because I fell in love with a pricier Juke, but Gary made it worth my while and got us a great rate and monthly payment. I may have also demanded that they throw in a car bow or there was no deal. And, guess what?! They did it for me! They literally allowed me to have one of their expensive car bows to take home. Just the fact that they humored me was amazing. I came back the next day for detailing and returned the bow and thanked everyone for actually playing along. I think the generalmanager was relieved to know he didn't have to buy another bow! Haha. I'm very happy with every bit of my experience and every bit of my purchase. Thank you for putting up with my shenanigans! Keep up the amazing service!

Rita

6 de ene. de 2015

After buying My Nissan Rouge for Crossroads Nissan of Hickory I was so pleased with everything about this dealership. I recommended them to my step dad David, and off we went to back to find James Crawford at Crossroads Nissan. I'm so glad that the GM Chris Fann and The greatest salesman ever James Crawford was willing and able to work with us in getting a new car for my step dad. they went out of their way to make this journey with us of finding the perfect truck a pleasant one. Thanks for everything . Rita Triplett and David Shortridge

Brenda

6 de ene. de 2015

Thank you for making my experience such a pleasant one. Everyone was extremely courtesous and got right to the points of selling a car. No hidden statics no surprises. I will be back again to do business with you. Thank you again and happy new yearBrenda Pridgen

arwade

2 de ene. de 2015

I had an excellent experience with Anthony. I hadn't planned to purchase a vehicle and was just checking prices on the Juke. Anthony actually convinced me I could possible own a new car.

Rita

1 de ene. de 2015

This was the best experience I have ever had buying a car! The GM Chris Fann and Our salesman James Crawford was amazing to work with. I have told everyone about Crossroads Nissan Of Hickory and 4 of my friends are going to go to buy a car through them. I highly recommend Crossroads Nissan Of Hickory to everyone!

brandon.scott.3386

7 de dic. de 2014

They done a great job by doing extra work to get in a better car than asked they went the extra mile great customer service and great people will recommend to everyone and will come again.

shana01

4 de dic. de 2014

This is the second time I've used this dealership and I'm very happy with every experience here. I told Jeff Ford what kind of car I was looking for and the price range I could work within and he found exactly what I asked for. Everybody in the in entire process was great!

dyeheather

3 de dic. de 2014

We just bought a car from Crossroads Nissan of Hickory. They were very professional and friendly. They weren't pushy and made me and my husband very comfortable while we were there. Anthony was our sales Representative. He was very informative and stayed in touch with me. They made our car buying experience great. Would gladly recommend Anthony and the Management team at Crossroads of Hickory to anyone. We bought a great car and would gladly go back there for future purchases.

aaronkel1

3 de dic. de 2014

John Miller was great, patient, very thorough, very knowledgeable. Great customer service. He did everything possible to accomodate us. And everyone there was friendly and great! Highly recommended.

Screens

1 de dic. de 2014

This was my second Maxima at Crossroads, while there my wife ended up buying the Nissan Rouge. Charles Stevens has treated both myself and wife with courtesy.

lackshaw

1 de dic. de 2014

Anthony and the team at Crossroads Nissan were very helpfull and honset with the purchase of the car we brought from them. Thanks for the great experience.

fayecpeeler

27 de nov. de 2014

An excellent customer experience begins with a knowledgable sales staff who desires to meet every need of the customer. This is what I found in Charles Stevens at CrossRoads Nissan of Hickory. To say I was pleased would be an understatement. My experience was only complimented by the expertise and management skills of Chris Fann in this process. Finally, I would like to mention the fact that I am a repeat purchaser of a Nissan due primarily to the excellent service department at CrossRoads Nissan.

zombie_Lopez

26 de nov. de 2014

Anthony was very helpful. The fact that they offered us water and popcorn helped keep my husband, myself and my 3 year old calm enough during our wait. the playroom for my 3 year old helped alot too! Everyone was friendly. Im happy with the deal I got. Also he was a complete gentlemen and was on top of things even the day after when I needed him to fax some paperwork.

Jessica Cline

24 de nov. de 2014

Wesley and the team at crossroads Nissan was very hospitable to my grandparents and I.I had a great experience while I was there. Wesley educated me on all aspects of the Nissan altima I was looking for and informed me on things I didn't even know I wanted/needed.I was extremely pleased with the customer service I recieved, and am still completely in love with my new 2015 altima.Thank yall so much, we will definitely be back.

witch doctor

13 de oct. de 2014

Bought a new Murano last week at Crossroads. Worked with Pete Gilissen. He was very patient with me as I was determined not to purchase until I was sure I was completely satisfied with the deal. And even though I know I took way longer than some to close a deal, Pete was very supportive and excellent company throughout the entire process.

Tiffany & Brandon

13 de oct. de 2014

Within a few weeks of each other I bought I new car with Nissan then took my boyfriend in and he walked out with a new truck, we both walked away with the first vehicles that we test drove. Both times the staff were friendly and on top of everything. They worked out the best possible deal for both of us and gave us great service along the way. Pete and Wes did everything they could so make these both positive buying experiences.Not only was the staff amazing, Chris, the general manager went above and beyond to make both of these experiences seamless and pleasant. I would highly recommend that anyone stop in here and at least see what they can do for you.

penny1973

29 de jul. de 2014

I purchased a 2013 Nissan Juke on July 17, 2014 from Ron Razzo at Crossroads Nissan in Hickory NC. Due to my husband's work schedule it made it difficult for him to come to the dealership until nearly closing time. The staff here stayed with us and made sure we were satisfied customers until 2 hours after closing time. Want good customer service from the sales staff (haven't needed the service department for anything at this time)? Then go to Crossroads Nissan they will make sure you leave happy.

jordynm

29 de mar. de 2014

I visited CrossRoads Nissan for the first time about a month and a half ago and did not walk away with a car, but the wonderful sales person that I worked with (Ricky Vang) was the reason that I came back and decided to take another look. He was so friendly and helpful and never once did he make me feel pressured or coerced. He presented me with the car that I wanted to see and didn't try to persuade me to look at anything out of my price range or convince me I needed anything other than what I was looking for. I really appreciated the experience I had with him. His manager was also a pleasure to deal with. He treated us with respect and valued my trade in at a very generous and reasonable price. I will definitely recommend this dealership to my friends and would purchase another car from them myself.

rwpegramiii

12 de mar. de 2014

I paid 25,000 Cash sale for a 370-z Roadster and they would not even give me a 2nd key and told me that it was in Ft. Mill SC . So I told them to get it for me because they cost $249.00 for these smart keys . Still NO KEY .... I called them yesterday to complain and the lady took my info. and said that Andy was not working today and I asked for the Sales Mgr. and she said he is with someone and he will return your call .... 24 hours later still no call..... In just the month I have had the car, after Crossroads checking off the inspection , The OIL light and filter light have come on and I paid for a new oil change and local Ben Mynant Nissan ..... Then my tires are cupping due to car being out of line and they failed to tell me that ... That I'm sure will be expensive..... I purchased an extended Warranty which I am glad I did in case something worse happens ......and get this .... my battery that was supposedly inspected by them just went dead and I paid for a new one from the local Nissan place here in Salisbury also ..... I would NEVER recommend them to anyone .... Like buying a house , a car purchase is the 2nd biggest investment you make and should be as pleasant as possible ...... I have spent over a 1000 bucks on minor repairs that should have not passed inspection to begin with ......because they were NEVER inspected or would have not gone out like that .....Boy , they sure wanted my cashiers check that day and got it but now never any contact or return phone calls at all. I know and deal with thousands of people every day and I am vowing to never ever recommend Cross Roads Nissan of Hickory NC to one single person ....I would love to get my money back in full and now I don't even want to even go there and get my Full Detail job that I get on my Z ..... Andy , the salesman was a good guy over all and he deserves to be called out on that but as far as doing anything for me , he has not ...I know we all have bad experiences and others have good ones even at Cross Roads Nissan of Hickory NC but I had a bad one and felt that I ought to give heads up to anyone considering dealing with them . I have been in Fire Service for over 25 years and commit to helping others over and beyond daily on and off the job......That is the way they ought to be .....we are paying their bills and their paychecks doing them a favor .....they are not doing us any favors ......Thanks for allowing me to give my feedback on here and have a Blessed Day ,Bob Pegram Pegram Properties, LLC dba SKYKING INVESTMENTSSalisbury NC & Cherry Grove SC

youngfan3

26 de feb. de 2014

My daughter and I came to Crossroads Nissan of Hickory-looking to purchase a reliable used Nissan Rogue. Wesley Starnes was waiting on our arrival and graciously greeted us. Wesley was extremely professional and went above and beyond the call of duty to help us purchase the 2011 Nissan Rouge. Our experience with Wesley was excellent-one great salesman to work with. David Smith was the finance manager that worked with my daughter and also went above and beyond the call of duty. I definitely will be sending family and friends down to experience these two awesome people with their car buying.

kathysawyer61

1 de feb. de 2014

When visiting my mother in Hickory NC I had the opportunity to visit Crossroads Nissan and purchase her a new 2014 Nissan Altima.The staff welcomed me and it was a positive experience from that point forward Melissa the customer service manager was kind and gracious welcoming me when i arrived. In a world were people have no time to ask a kind word she even ask about my mom the following day since she was ill and since I had to handle the transaction for her.My final buying decision was accelerated due to working with Ricky Vang who allowed me to test drive and ride with me to show it to my mom who was sick. I think the new car made her feel better knowing that she had a dependable ride. Also thanks to Pedro who assisted with the new features and how Crossroads would help my mom with service and warranty in the future. Also the service department on explaining the way service was handled With my mom being retired it gave a sense of comfort knowing that these folks will take care of her since I live 400 miles east Thanks to all my new friends at Crossroads and Tommy Soards for a positive experience. I would give Crossroads a five star for this easy transaction and selling for a great price and a great trade in value.Kindly,Kathy Bowman Sawyer on behalf of Louise Parker BowmanOuter Banks North Carolina

simslogger8

31 de ene. de 2014

I was very pleased with my over all experience at Nissan. Wes was very friendly and very professional. He made us feel very welcome and he would work to get us the best deal on a car we liked. I would recommend people to come to Nissan. Regards Frances Laws.

samcavs

26 de ene. de 2014

When I did the ratings, Everything I rated as good was really a "good plus" rating. I dont rate anything as great because thats like saying that it was perfect and nothing is perfect. This was my third Nissan in a row and second at Crossroads. That should say something in itself'' Dealing with Wesley Starnes two times now is a good experience because we know each other a little better and Wesley handles himself well and pretty much knows what to expect from me. No matter what the outcome, Wesley and I part on "good plus" terms....

Stelay

26 de ene. de 2014

I think Charles went far beyond what most salesmen would do. I did not feel pressured just gently nudged. I spent more than I intended to, but I feel like I got a good deal. Everyone was friendly and helpful. We have had the car only a few days but so far we are very happy. Two years ago, we purchased three cars from Charles for our son, ourselves and our niece. This car was purchased for our granddaughter. We will next year have a grandson to purchase for. We do like the dealership and most of all Charles Stevens and the staff. Charles was some years ago married to my niece but has been divorced for many years.

lovelee2

5 de ene. de 2014

Tracy was very willing to work with our situation and needs in looking for the exact car we were considering for purchase. It was a NASTY rainy day, yet he made EVERY provision to make sure we weren't cold or wet ... pulled the cars we looked at into the Service Area so we could stay dry and warm!! I feel like he really went out of his way to make our experience a pleasant one, and it was MUCH appreciated!

ginokid

8 de dic. de 2013

Jeff Ford was very professional, my purchase went smooth. I am very pleased and would recommend him to my friends.2006 Chrysler 300C Hemi :)Thank you, ET

triplettto

20 de nov. de 2013

Ron was knowledgeable about features on the car. He was very personable and made the experience enjoyable. He was never high pressure to sell, but answered any questions we had. He explained everything in the buying process. I would highly recommend Ron to anyone seeking a new or used car. He represents Crossroads very well.

no1tarheel87

31 de oct. de 2013

Great experience. Best purchase I have ever made. Sales person and Sales manager did a terrific job. Will definetly return for my next purchase. They give me exactly what I asked for.

randallbowen

30 de oct. de 2013

Tracy and Darius were very professional and nice people to work with during my Murano purchase.This was probably the most enjoyableexperience my wife and I have had at a dealership. We appreciate the assistance and kindness shown.

backstreets

26 de oct. de 2013

SAM FALGOUT AND ALL THE STAFF WERE VERRY HELPFULL I WILL GO BACK IF I NEED A CAR OR TRUCK THEY WENT ALL OUT TO HELP ME GET MY TRUCK

jenniferpoovey

26 de oct. de 2013

Wonderful buying experience. I definitely recommend Crossroads Nissan to anyone in search for a new or used vehicle. Wesley Starnes is the man to ask for!

scwalsh

22 de oct. de 2013

these guys are great I emailed several times about a new truck and they took time with me unlike some other dealers in the hickory area where they say you can,t beat em but we did at CrossRoads Nissan would highly recommend these guys to anyone .they worked hard to make our deal work and really know about the product they sell .

newowner9

1 de oct. de 2013

Friendly staff and great GM what can I say. I was greeted by Pedro promptly compared to other dealerships I've been to. The temporary GM was very friendly and answered all of our needs along with Pedro assisting us. Walked out happy with an almost like-new car for a great deal but it took some effort and fighting for it. That's always been my theory which if you want something you have to fight for it. There was some miscommunication but overall they made us very happy at the end.

JordanLW11

29 de sep. de 2013

I had a great experience at the Nissan Dealership. The employees there were very helpful and answered all the questions that I had in regards to my new car. I'm looking forward to being apart of the Nissan family with my new Rogue.

rftkfan66

15 de sep. de 2013

My statement is you lie to me i leave. They lied. Broke the promise statement. Claim something thedealership did not show. Will not EVER trust them.

parrisdf

6 de sep. de 2013

We were looking at a Frontier and hadn't decided on a trim level and Crossroads had the best selection nearby of all the possibilities we were considering. Our salesman was friendly, courteous, and answered all our questions, except there was some confusion on the available incentives. I had asked him to verify the numbers, which he ran up the chain of command, but when it came down to it, the quoted incentives were on the 6-cyl, not the 4-cyl we were negotiating on. That said, however, the manger two levels up entered the fray, and we ended up coming to terms on a different Frontier, but still a 4-cyl, for what we thought was a very satisfactory price. And we love the truck.

bacharachvr

6 de sep. de 2013

I had a great experience purchasing my new Titan because of the friendly and competent service of Mr. Navarrete. He did not pressure me to buy the vehicle that I purchased but was there to answer any of the questions that I had about Titan trucks. The whole process of purchasing my truck went smoothly and efficiently. Mr. Navarrete made shopping for a new truck a pleasant and rewarding experience.

wattscw234

29 de ago. de 2013

My overall experience with CrossRoads Nissan of Hickory was excellent. The sales manager Nathan Watson, General Manager, and Sales Person Jeff Ford done everything they could to make the deal happen. The atmosphere was comfortable, and Jeff Ford made sure that I knew all the bells and whistles with my Nissan Frontier. This is why I have gave such a high score overall.

jhefner1967

28 de ago. de 2013

My experience with Crossroads Nissan was exceptional! I would definitely recommend this vehicle (2013 Maxima), dealership and representatives to other people! Keep up the wonderful work in Hickory!

jrbiron

23 de ago. de 2013

My husband and I are shopping for a new or used Nissan . We had a great experience with our salesman ( Charles Stevens) he went over and above to help us with a car. I would advise anyone to meet with him to get their next new or used car.

GunnersDad

11 de ago. de 2013

I recently purchased a vehicle from this dealership and I had a couple of issues concerning some promises made by 2 staff members that were not followed through on. I was contacted by Jeannette Sanger as soon as she learned of these issues. She was excellent. She was very apologetic and understanding. She made it a priority to make things right. It has been 4 days since she contacted me and both issues have been taken care of. I had written this dealership off completely after the original incidents. Once I was contacted by Jeanette she completely changed my mind. It is unfortunate that this whole situation took place but luckily they have an employee like Jeanette that was willing to step in and do what it took to make sure I was a satisfied customer.

jwallace53

7 de ago. de 2013

Our experience at this dealership was pleasant and productive. My husband and I had been searching for me a vehicle that would not hurt my back. I have two discs in my back that are bad among some other health problems we did not discuss. We gave our salesman several obstacles to overcome. But, he, Josh Turner, was courteous, a hard worker and actually listened to what we needed and how much we could afford in a monthly payment. We appreciate him and all he and the dealership has done for us. Sincerely, Jeanine & Kenneth Wallace

jdw0918

6 de ago. de 2013

Jeff was great! He was professional and was very helpful! I would highly recommend Jeff to another friend or family member looking for a car.

kahnefan_1990

31 de jul. de 2013

The staff are very courteous and helpful, and went out of their way to make sure I got the vehicle that I wanted and the payments to fit my budget.

michelle0280

25 de jul. de 2013

After buying my new Nissan Altima, even after the sale, I have gotten excellent customer service. I work 12 hour shifts, so coming in during business hours is not usually practical for my work schedule. If you need anything, they are always willing to work around the customer's schedule. They are honest people and not your typical dealership looking to rip off the customer. Sarah is awesome!!! I have her personal cell phone number if I ever run into any problems, all I have to do is pick up the phone! All phone calls and text messages are promptly answered. She knows EVERYTHING about the Nissan products and even owns one herself. Sarah is a GREAT sales woman and I highly recommend her!!

vbrooks

24 de jul. de 2013

My husband had a 2010 Pathfinder which he really liked but due to lack of leg room he decided to trade for a 2013 Pathfinder due to extended leg room in the front. Charles Stevens was the salesman and I was very impressed with how friendly he was and the fact that he did not try to push the Pathfinder on us, plus how he explained many of the different features of the newer Pathfinder. I have always bought a Toyota Camry every time I traded since 1990 and was in the process of selling my 2010 Camry XLE but while at Crossroads Nissan with my husband I decided to look at the Maxima. But when I saw the new Altima SL I knew this was the vehicle I wanted. I told Charles I would be back the next week to check on it. He called me after a week to see if it was convenient for us to drive by and after driving the vehicle and having Charles again explain all the extras the car came equipped with we decided to purchase a second new vehicle from him within a week, that is just how good a salesman he is. I also have to give praise to Nathan Watson for his part in closing both deals. He was friendly and professional and it was a pleasure to do business with him. Our 2010 Pathfinder was purchased at Anderson Nissan but we always had any service needed at Crossroads Nissan and have always been treated with courtesy and speed. There really has not been anyone there who has not been very cordial to us every time we have ever gone to the dealership. We would recommend them to people who are interested in buying new or used vehicles due to our positive experience.

smorgan0423

23 de jul. de 2013

Awesome experience didn't feel pressured as with other car dealerships. Everyone make the experience beyond our expectations. Couldn't think you guys enough. Thanks again.

jhuffman123

18 de jul. de 2013

Was overall a good experiance, love my 2013 sentra. Went in for a used walked out my first brand new. Will be back to buy next car here!!!

Hpoteat0821

17 de jul. de 2013

I recently searched and found a 2011 Altima I was interested in. I had never owned a Nissan before, so was a little skeptical but my experience at Nissan of Hikory was wonderful. Sam Falgout answered all questions I had and never got discouraged when I wasn't satisfied with the price. He kept on until I was happy considering I hadn't even planned to purchase a car that same day. Overall, I had a great experience and I would recommend this dealership to others. Thank you for making your customers your #1 priority.

flyrod

12 de jul. de 2013

I had been looking for a used Mazda 3 for quite some time, and it seemed that every one I found was not in good shape. I had driven several hours on different occasions only to find out that there were problems with the cars. Then I came across this one on Auto Trader at CrossRoads Nissan Hickory. Looked like exactly what I wanted, but again was a 2 hour trip to find out. I called and explained the situation to Jeannette Sanger, and asked if she could send me some photos of any scratches/dents she could see on the car. Within 30 min., she had gone out and took detailed pics of the few minor places she could find and emailed them to me! She was very kind to do that, and asked when I could come take a look at it. Wasn't sure at the time, but turned out I could come the next day. She replied that morning and said she was not working, but for me to ask for Josh Turner. When I arrived, Josh was with another customer, but I met with Jeff Ford, who showed me the car and we took a test drive. I felt bad about him showing me the car, and then working with someone else on the deal. Jeff said he'd make sure Josh was okay with it, but that shouldn't be a problem, because "they just want to take care of the customer no matter the Salesperson"! When we decided to make a deal, Josh came over to meet us, and said they had discussed the situation and for us to continue working with Jeff. VERY impressive!! After the negotiation process, we came away with the price we wanted and a car my 16 year old daughter is in Love with.... David Smith was excellent with the financial piece as well! I know the Lord sent this car and dealership my direction, and I would drive two hours again and again to buy from these folks!Rodney Greene

tfarris

2 de jul. de 2013

I recently purchased a new vehicle at Crossroads Nissan of Hickory. I purchased my last vehicle at Crossroads Nissan of Hickory and was very pleased then, and was very pleased now. Everyone I came in contact with was friendly, patient, professional and courteous. I could not have asked for a better experience and in the future, when I am ready to purchase again, I will be heading to Crossroads Nissan of Hickory.

Vic813

30 de jun. de 2013

I did not intend to purchase a car the day that I visited Crossroads Nissan. The incentives offered on that particular day were too good to pass up. I had been searching for a vehicle for approximately a month and knew a good deal when it was offered to me at Crossroads. Josh Turner was great low pressure sales person who let the numbers and the automobile, my new Rogue, speak for themselves. It was a great experience. I still cannot believe the great deal that I got on my Rogue. Thank you, Josh!

kbcplumbing

22 de jun. de 2013

Tracy is the best salesman I have bought from in my 45 years. He finds the exact car I need each time.I have owned numerous Nissans and will continue to buy them. Great cars and great people is what you will find at this dealership.

shelbeybcook

9 de jun. de 2013

I was very satisfied with my purchase and the quality of service from the salesmen. As long as my car runs properly and continues to give great service, I will be back in a few years to trade in and buy my second car. Sam Falgout is an excellent and friendly salesman.

NadineMcGrady

5 de jun. de 2013

I still wonder if I got the best deal possible. I am adjusting to the CVT. That is a new experience. I also wish I had driven some of the other cars I had on my list prior to my purchase. I was just heading down 70 to visit dealerships and Nissan was the second stop.

cmitch06

21 de may. de 2013

Lengthy process as always. Friendly people. This review processes is too much. You are very lucky I am doing it. Like my car and do not want to go through the process of buying a car again for a VERY long time!

CSigmon

20 de may. de 2013

Our experience was wonderful! All associates were very friendly and helpful. We actually bought 3 cars! One(an xterra) was returned the following day of purchase. I have back problems and was unable to ride comfortably in it. We purchased the car that we traded in. We also bought a used Pathfinder and we love it! Jeff was awesome! He was friendly and helpful. His knowledge of the product that he sells was impressive.He has called us several times to check and make sure that we were happy with our purchases and to see if we had any questions. Jeff,Nathan, Cory and Chris worked very hard to make sure that we were able to get the vehicles that we needed. We have been driving Toyotas for many years but because of the wonderful service and excellent treatment we are now going to make Crossroads our dealership! We also enjoyed working with Darius. He showed us the same friendly treatment as the other members of the team did. Their no hassle approach was greatly appreciated. They made us feel like part of the family. Thanks Crossroads for the wonderful experience!

peace1947

17 de may. de 2013

It was such a pleasure dealing with Crossroads Nissan of Hickory and in particular with Charles Stevens. He was very knowledgeable about the car we purchased and made every effort to please us. He was very friendly and took his time with us to explain everything about the vechicle and made sure we had a good understanding of how everything on the vehicle operated. We felt that he geniunely wanted us to be happy with our purchase. The sales manager was also very nice and we enjoyed meeting and talking with him as well. We would definitely do business again with Crossroads Nissan of Hickory. I also want to say that we enjoyed talking with the Finance Manager and he was also so nice and friendly. This was our best experience ever at an automobile dealership.

vredden

17 de may. de 2013

I contacted the dealership via internet and received a prompt response from Pete. My husband and I scheduled a time to go into the dealership to test drive a couple of vehicles and was meeted immediately by Pete. He was very polite and respectful. He is very knowledgable about the vehicles and was very patient with answering all of our questions. He inquired about all of our needs and wants and wanted to be sure to make us happy customers, in which he did. The general manager discussed our financing options with us and we walked out with a new vehicle. We are very pleased with the service that we received from this dealership!

rgoldner

15 de may. de 2013

I have been using Crossroads Nissan to service my 2007 Altima since I bought it new from Crossroads. I love their service. They have always treated me fairly, explained what was needed and recommended services I should consider in the future. In addition, they are really nice people and easy to deal with. It was only natural that when I was ready to buy a 2013 Altima for a second car I would buy from them again. Charles, my salesman, is a very nice person. There was no pressure to buy at all and it was very easy to negotiate a deal we were both happy with. I recommend that you shop at Crossroads whenever you are looking to buy or service a Nissan.

nikita54

10 de may. de 2013

I went into Nissan knowing what I wanted to look at and how much I wanted to pay. I was expecting a salesman who would become aggravated with my request and my needs. However the salesman, Sam and the sales manager, Nathan were both very helpful and worked hard to make sure that I received what I wanted and was happy when I walked out the door. I received great customer service, and would definitely recommend this dealership to others.

klc72

26 de abr. de 2013

Due to recent passing of my Dad, me and my mother was really put in a state of anxiety looking for another car. The car that we had was lost in a head on collision accident that happen 2 weeks ago. My Dad always took care of the buying of our automobiles, so I will just say that this was all an overwhelming experience. Josh and the staff at Crossroads Nissan was very patience and courteous with us as we went over info on the car, budget of the car and service. I can say that this was a great learning experience but I am glad that we are owners of a great automobile and we couldn't ask for anything more than the friendly staff of Crossroad Nissan help us.

lgates1128

25 de abr. de 2013

Everyone was extremely nice, and stayed after hours until our purchase was complete and didn't rush through anything even though they were staying late.

wadecollius

16 de abr. de 2013

i feel like these guys gave it there best they where both helpful i did not feel like i was rushed in to buying something i did not want

Ckgirl1967

2 de abr. de 2013

These guys were great. Nathan really helped us. Tracy has went above and beyond. Would definately refer to him! We now have a household of Crossroads Nissans!

rlcheesmanjr

1 de abr. de 2013

I just stopped in to look at several Nissan vehicles while passing the dealership. As I was looking at several of the new vehicles Wesley Starnes approached me asking if there was anything he could help me with or any information he could share. I told him that I had a 2010 Xterra SE 4x4 and was contemplating getting a new Nissan vehicle. After talking for a few minutes we started looking at the Maxima Sport. He said he could provide me with an excellent deal on that vehicle so we went inside the show room to discuss further. One thing led to another and we started to discuss the 2013 Pearl White Maxima on the show room floor. I had a very defined payment window in mind and was not very flexible with my demands. Wesley continued to work with his management staff to get me a deal I could live with. In the end he was successful. My customer experience with Wes was truly my pleasure. I would recommend to any of my friends or associates looking for a Nissan vehicle to go talk with Wes. He's truly an attribute to Crossroads Nissan.Bob Cheesman

BrianFrazier

1 de abr. de 2013

I purchased a 2012 Nissan Frontier on Saturday. I love it! I dealt with Pete Gillissen. Pete was appraochable, very knowledgeable and professional in dealing with me in every aspect. It was the best car buying experience that I have ever had. There was no pressure, just friendly accomodation. The new facility is great. It is designed well and is super clean.I would highly recommend speaking with Pete Gillissen if you are thinking about purchasing a vehicle!

Lorie_Fox

18 de mar. de 2013

My husband and I have now purchased three Nissan Altimas (2004, 2007, and 2013) from Crossroads Nissan of Hickory. We have always received exceptional service from this dealership, ranging from the friendliness of the sales staff to the fairness in pricing afforded us by the sales managers. I continue to be impressed by the service department at this dealership as well. The professionalism exhibited by the staff at Crossroads Nissan of Hickory extends into all areas of the dealership, making it a place I feel comfortable purchasing and servicing my vehicle.

jimwoods57

12 de mar. de 2013

Very professional and timely. Mr.Gillissen was very informative and courteous to me and my father.Dealership was very clean and receptive.I was impressed!

novaprime7

11 de mar. de 2013

This is my second new vehicle from Crossroads Nissan. Very laid back, pleasant experience. No pressure. Answered every question. I felt very comfortable. I would recommend this dealership based on my positive experience.

Cjbb

6 de mar. de 2013

I felt comfortable talking with both salesmen. They seemed straight forward and listened to what I wanted. I was pleased that they went out of their way to find the exact car with the exact options in the exact color that I wanted. Tracy spent the most time with me. He did a wonderful job making me feel comfortable and "demo"-ing the car.

Sghall

6 de mar. de 2013

After first communicating by phone with Cory Shaw, he was informative, considerate, encouraging, and interested in meeting my specific needs. Once I arrived at the dealership, Pete Gillissen was assigned to me. Since I live almost 200 miles from Hickory and arrived at the dealership alone, after the purchase my vehicle Pete was able to efficiently provide two men to help transport my second vehicle to my home. I really appreciated these gentlemen's willingness to effectively respond to my unusual circumstance and provide their services. All the Crossroads Nissan dealership personnel; including the receptionist and business manager, were courteous and polite. I would highly recommend that others do business with Crossroads Nissan.

Jopdine

1 de mar. de 2013

Cory contacted us promptly ...Pete met us at entrance, introduced himself..listened to our needs....Nathan came out and introduced himself ..the entire staff was courteous and welcoming and we left with the car we wanted. Within the range we wanted to pay. Cathy, finished with paperwork....All aspects of car were covered before we left with car....We tried to stay in hickory to make our purchase and are happy to stay locally.

gfbryson

1 de mar. de 2013

I was very pleased with my experience at Crossroads Nissan. Pete done a great job. Thanks for sending me the Cargo net. Thanks, Vance Bryson

marcuswelby8

1 de mar. de 2013

On 2/27/13 I walked into Crossroads looking for a new or used vehicle. Wes Starnes was my salesman. He was very knowledgable about the products they had and friendly as well. I found what I was looking for and bought a new Sentra. I felt like I got a good price there and would recommend anyone looking for a vehicle to defintely consider Wes at Crossroads. Nathan and Cory also made the buying process easy as well. I financed the vehicle and got a good rate. The financial mgr was nice, knowledgable as well, and quickly got me through the process of financing the vehicle. I am loving the Sentra and I am looking forward to working with Crossroads in the future.

aprilhass9

28 de feb. de 2013

I stopped in about a month ago and talked with Charles. We were looking for a specific truck and not able to locate one. Charles was going to keep an eye out to see if he could find one. We decided we wanted a Kia Soul instead and rode through the lot to see what was available. There was a Soul sitting there waiting for us. I went in a spoke with Charles , he pulled my application. I took the vehicle home on a permit and came back with my Husband , got together on the numbers and closed the Deal. Charles Stevens is awesome. I will buy from him again. No high pressure, kind and felt like we had been friends forever. Mr. McMahan, the F&I was very nice and enjoyable to talk with as well. Overall a great experience. I have already started telling my friends to contact Charles when they were in the market for a car.

Scott1962

23 de feb. de 2013

Charles was very helpful and seemed to genuinely be concerned with making sure our experience and purchase was a pleasant one. We felt that he related to our family as we were buying our daughter her first car. Crossroads has a good guy with Charles Stevens.

timwright

30 de ene. de 2013

I live in Shelby, approximately 35 miles away. I looked online and saw they had the truck that I wanted. I called and talked to Pete, told him where I needed to be as far as price and what I needed. He immediately emailed pictures and answered all my questions. I went up that evening, drove it, talked with him and he was a great salesman. I knew he wanted to sell it but was not pushy and agravating like a lot are. We talked early the next morning and bought the truck. He had it delivered to me and handled everything perfectly. I have bought a lot of vehicles, but this was by far the easiest and most pleasant ever. No hassle, really no haggle, the best price and the best service. We are going back today to get the addons to the truck. My grade for them is A+++. Highly recommend !!!! Pete is number one !!! And Crossroads Nissan too !!

dceberha

29 de ene. de 2013

I didn't know what to expect at Crossroads Nissan but they exceeded all of my expectations. Friendly sales staff, made me feel comfortable and made the deal in a favorable time frame. Usually you have to jump through hoops, these guys were professional and made it simple. Would definitley shop there again.

psbolick

29 de ene. de 2013

We would recommend this dealership and the salesman Tracy Sipe, who made our buying experience one of the best that we have had in buying a vehicle.We are totally pleased with our new Nissan and the sales dept., insurance and finance.Thanks

Dianne Starnes

23 de ene. de 2013

Wesley Starnes (no relation) was very friendly and helpful. Any question that we had that he did not know, he quickly found the answer. He made certain that we understood and was satisfied with any information that he gave us. He was willing to work with us to give us the best deal possible on the great vehicle that we purchased.

Clott

22 de ene. de 2013

Wesley was a great salesmen that helped me get into a great Eco friendlier car and lowered my payments. Thanks I will be a return customer

Nancy W. Rector

14 de ene. de 2013

Sirs, Charles Stevens met us as we exited our car and was very efficient in explaining the differences in the 4 cylinder and 6 cylinder. He was also very polite and wanting us to have a good experience at buying a new car. It was a very good daywith no head aches. thanks Nancy Rector

wmwatts40

14 de ene. de 2013

I was very pleased with my buying experience. I was looking to trade in my car for a lower payment as I am going back to school and I was able to do that with the help of Charles and Cory. They worked so hard to get my payment where I wanted it! I would definitely recommend them to others. Thanks for all you did!!

thelmamayfield

12 de ene. de 2013

Terry was very professional and friendly, don't find that in too many people. He gave precise answers to all of our questions. In between the waiting time Terry, my husband and I learned a few personal things about each other. That the car was a gift from my husband for our 43rd anniversary, that Terry originate from California,etc. That made the waiting go by faster. I am very pleased with the service we received. Thank you,John&Thelma Mayfield

marbert

11 de ene. de 2013

The sales consultant was very knowledgeable about the Frontier SV. He answered my questions, came close enough to my price for me to buy and was very helpful in the delivery of the vehicle.Moreover, the sales consultant as well as the rest of the staff were very professional not only in their business dealings, but also their appearance. This is the first dealership I have been to in quite a while where I saw no tatoos, no outrageous facial hair, and no sloppy dress. As long as the Crossroads organization can maintain their business like attitude and appearance, it is likely that I will do business with them in the future.

brucepowell

11 de ene. de 2013

They were extrmely helpful. The staff was all friendly. After purchasing the vehicle, the time the sales rep went over the car from front to back was great. thanks

lakegirl523

27 de dic. de 2012

This is the second automobile I have purchased from this dealership. The sales staff and management are very nice and helpful. I didn't feel any pressure in choosing the auto I wanted. It was a pleasant experience and I would recommend to my friends.

DeanChaney

21 de dic. de 2012

Tracy Sipe was very professional, knew the product, explained the features of the Maxima very well. Tracy came in to work on his day off to get the car for us and make sure car was ready for us. I could not ask for a more pleasant buying experience the Crossroads staff was great. I will recommend Crossroads to other people.Libby and Dean Chaney

isabell.march

20 de dic. de 2012

My experience at Crossroads Nissan,is rated as the best because, I received the best customer service, on site. After getting several emails and voice messages, it was nothing compared to the friendly and courteous service, in person. In fact, CN was last on my list. I visited two other lots before CN. I was stuck between two makes of cars, before shopping. Other dealerships tried to convince me to buy different from my choices.The salesman at Crossroad Nissan (CN)was very patient, listened to me and my needs, answered all my questions, and he did not try to talk over my head. He paid attention to what I wanted, my budget and matched me, perfect to a car of my original choices. He was very professional, yet flexible enough to listen to me and take the time to address my concerns. He showed concern for my needs and what I wanted, as oppose to trying to sell me a car that he thought would be perfect for me.Even though, the day became long, he took time throughout the evening to make sure we were comfortable. He sat and conversated, while we had to wait on reports from Finace. He was awesome, wonderful personality. And to top it off, the Finance lady was the same. She carried the same courteous and friendly service as Charles. Also, she worked the plan, inlcuding payment until it fit my budget.Upon completing the paperwork, I was so happy and ready to do my "happy dance". My two newfound friends joined my at my Nissan Rouge.

123doro

18 de dic. de 2012

Sarah did a wonderful job communicating with me during my search for a car for my daughter. She wasn't pushy, which I appreciated very much. She found the perfect car for us. Thank you Sarah.

Baizey (Lorie)

18 de dic. de 2012

I just purchased my 2nd Nissan Altima at Crossroads Nissan of Hickory. Wesley Starnes was our sales associate for the 2nd time. They have great friendly service and will take good care of you. So, if you are looking for a great car go see my friends at Crossroads Nissan of Hickory and ask for Wesley Starnes. Tell him Lorie sent you... :)

Myrna Nelson

14 de dic. de 2012

We rec'd a call from Cory Bradshaw asking us to come in to talk about trading our 2011 Nissan Juke for a new model. We went for the talk and discovered through our Sales Rep-Peter Gilissen that the new 2012 Juke had a lot more options to offer. He took us for a road demonstration giving us further information on all the whistles and bells. We were excited and decided to follow up with the trade. Cory Bradshaw worked up the figures with the pay off and the trade in value and the ending loan options. We were then turned over to Steve, who did all the documentation. Pete and Steve were very helpful in their presentations to enable us to leave the premises with our new 2012 Juke, of which we have already enjoyed. The new Juke seems to be a baby version of the Murano which we originally traded in for the 2011 Juke. We really love the smaller car and the gas mileage has been what we were looking for. We enjoy the options of "Sport", "Eco" and "Normal".

ching.williams1

26 de oct. de 2012

I like to shop at Crossroad Nissan in Hickory,because aside from being friendly, theirprice are competitive. Our salesman Charles was helpful and attentive to our needs.I knew Dave Burrel when I purchased my Altima in 2010 he's also very helpful and friendly. Our son was happy with his new Frontier and hopefully in the future when my husband will need to replace his current vehicle I intend to encourage him to purchaseat Crossroad Nissan.Sincerely,Mrs. C Williamsof Claremont, NC

mindylynnlange

25 de oct. de 2012

We felt like we were very welcomed and I would le anyone that is looking for a new car hey would come to you guys. I fel like I was a home very nice enivorment. I would be better with a fish tank in Crossroads to make people love that too. We love are car and we will be seeing you guys again. Thanks for working really hard to get us in the Cube on a Saturday night when you were suppose to be home with your own family.

clarissa.bolick

29 de ago. de 2012

It was a pleasure dealing with Tracy Sipe. He is very knowledgable about Nissan vehicles. I will recommend him to my friends and family when they are looking for a new car. I was impressed with how he was not pushy and aggressive in selling the car. He wanted to make my car buying experience a good one, and he did!

t.honeycutt

23 de ago. de 2012

I am completely satisfied with my car purchase experience at Crossroads Nissan.The sale associate I worked with was very friendly and knowlegeable and had answers for all my questions and concerns on the Versa I purchased. The Finance department was very friendly and easy to work with. I have recommended Crossroads Nissan and Wesley Starnes to my friends and will continue to do so in the future.

melissaplylerfrick

23 de ago. de 2012

Jeff took his time with me and thoroughly explained the Rogue to me and all it's functions. He did not pressure me for the sale. I felt like he was on my side during the negotiations. He made me feel important.

Mrbubbadog

9 de jul. de 2012

Went to this dealership to test drive a car. The salesman who's name I don't remember was great. He explained the features of the car and had me take it for a test drive. After the test drive I asked for a price on the car. That's when he brought Cory Shaw into the deal. I explained to Cory that I was not going to buy today that I had another make of car I wanted to look at. The salesman already had a picture of my license and all my contact information.This is where things started going down hill. Cory wanted my SS number and my email address. When I said I would give him that information when I was ready to purchase he told me he wouldn't give me a price without running my credit. To make a long story short Cory left to get a price. He made me wait over 30 minutes till he came back. At that point he gave me the list price of the vechile less the manufatures $500 rebate. When I said that there was no discount and that if he didn't want to give me a price I would go elsewhere. He then told me he would go talk to a manager. He then left me for another 35 minutes before returning. He then told me that was the price unless I wanted to buy today.I have never been treated as rudely as I was by Cory. Crossroards Nissan will never see me again. Instead of spending money to build a new dealership they should invest their money in replacing Cory or teaching him some manners.

ShawnDouglass77

28 de jun. de 2012

Recently had my 2006 Armada serviced. Took it in for a manifold leak and they found that both manifolds were cracked and needed replaced. We had an extended warranty so it wasn't a huge deal. I dropped the vehicle off on a Monday morning and then had to have an adjuster from the warranty company come look at it. While it was there I asked them to do a thorough inspection and also to install a relay under the dash for the towing package. I was supposed to have my Armada back on Wednesday but got a call on Wednesday afternoon around 4:30 stating it wouldn't be ready until the next afternoon. I had rental coverage with our warranty and asked for a 3rd time about getting a rental. Jeremy stated he didn't have an answer for me and I should just get my own rental and save the receipts. I contacted our warranty company and found out that the dealership should have offered a rental and they would have reimbursed them for it but I guess customer service is not in the forefront of the folks at Crossraoads. All of this is not the icing on the cake. Remember the towing relay I asked them to install - well the genius's couldn't even figure out where it went....they manufacture it, they sell it and they service it but they don't know how to install the towing package....REALLY????? I explained to him exactly where it needed to go and he stood there and argued with me about there was no such relay. Needless to say I came home took off the 2 screws to remove the dash cover below the steering wheel and had it installed in less than 3 minutes - guess I should have known better than to rely on the dealership.

Jeepster87

13 de jun. de 2012

When I bought my Toyota Sienna, this team really bent over backwards for me. The salesmen were knowledgeable and not pushy. They were eager to work with me and to answer any questions I had. They were highly focused on my needs and expectations. They had clear explanations and were very thorough while I was signing papers. Even after I bought my van, they asked me to bring it back for them to wax. Buying from Crossroads Nissan was an absolute pleasure.These guys were the best!

bdavis2629

13 de jun. de 2012

We went to several other dealerships and felt hasseled without getting any prices. We had a really good experience at this dealership. Russell & Nathan was great to work with.Brent

edsherylyoung

12 de jun. de 2012

My wife and I were wanting to price a new Nissan Frontier pickup and Pete Gillissen had one ready for me to drive when I arrived at the dealership. After driving and discussing the new Frontier, I inquired about a used 2010 model they had listed on their website. He found it, brought it out, let me drive and let me go pick up my wife so she could see it. Ended up buying the used 2010 Frontier. Thought it was a good price and maybe a great price. I had seen this dealer's ratings on Dealer Rater before I got to the dealership and now I believe them.

jrhefner

11 de abr. de 2012

I can honestly say that this was the easiest new car purchase I have ever made. Pete was open,honest and friendly. He and Nathan answered all questions with hestiation.

jennifermeismy

9 de abr. de 2012

Overall i'm very happy with my car and MR.Russell Davis was very friendly and helpful and answered all my questions i had about the car. I will shop there again if the need arises! Thanks Russell!!

danny horton

5 de abr. de 2012

My experience with Nathan Watson and Jeff Ford at Nissan Of Hickory was great i was treated with respect and courtasy and they helped me find the car I have recentlly purchased and it has been a verry good experience working with Nathan and Jeff of Nisan Of Hickory

novaprime7

3 de abr. de 2012

Excellent experience. Professional and friendly. Wasn't in dealership for an entire day. Any follow-up questions I had were answered in a friendly and prompt time. Thank you

vbchick44

31 de mar. de 2012

I could not have been more satisfied with the service I received from Cory. He was friendly, very knowledgeable about all the cars, and was able to answer all questions I had. I will highly recommend him and Crossroads Nissan to friends and family.

lhampton7153

28 de mar. de 2012

This was a great place to purchase a car. There was no pressure to buy, I was given time to drive different vehicles until I decided which one best suited my needs at a price I could afford. Thank you Charles for making it a plesant day, Chris for giving me a great deal and Nathan for making the payment process as painless as possible.

Smasefield

25 de mar. de 2012

Russell was very knowledgeable about the car. The test drive was great and they were able to work with us financially. Service and friendly above and beyond!

kermitsnark

20 de mar. de 2012

I was completely satisfied with the experience I had at Nissan. Any questions I had were already answered by the sales people. Everything that was said about the car was very descriptive. I was especially pleased with the friendliness and the patience of the staff while I was figuring out what was best for me. I never felt rushed and like to think hard about something before fully committing. That part was given to me and I think thats a huge plus in my book.

kbee4679

20 de mar. de 2012

I had a great experience with Crossroads. Sarah and Chris worked to get me exactly were I wanted to be in a vehicle. I appreciate everyones help.

librarybeck

20 de mar. de 2012

I was very impressed with Wesley Starnes. He was extremely polite and helped me with information I needed in order to make a decision about purchasing a new car. He stayed much later than the company is normally open the evening we purchased to give my husband time to get there. I was unimpressed and annoyed with the top manager who made the final price decision. Even though we were sitting only several feet away he made no attempt to even make eye contact with us. He did not step over to meet us. He did not thank us for making a purchase from his dealership. I feel sorry for the salesmen and other employees who have to deal with him on a daily basis. He is "odd man out" at an otherwise extremely polite and helpful car dealership.

Ramona Barus

20 de mar. de 2012

My husband and I were greatly pleased with the service received from our salesman. We had not intended to purchase a car, but after talking with Charles and looking at the car, our mind was made up to purchase. We would highly recommend the dealership and the friendly sales department. We especially liked the fact that we did not feel pressured into buying at this time. Dennis and I feel it was out decision and we received the needed information to make such a decision. We have already recommended two people to check out the dealership before they buy somewhere else.Our overall rating would be an excellent and on a scale from 1 to 10, we would give it an 11. Ramona Barus

jpw19380

26 de ene. de 2012

Cory was great to work with in purchasing my new Nissan truck. He answerd all of my questions and made my decison to buy a quick one! Highly recommended!

Monica H.

27 de dic. de 2011

From the time we arrived until we left with our new car everything was wonderful!!! Great customer service, great price, and great car!! Thank you for changing my mind about "car-salesmen" :)

Chrisbach21

23 de dic. de 2011

I spoke with Cory about being in the market for a new 2012 Nissan Frontier. After some less then desireable visits with other dealers, it was nice to deal with someone like Cory. All my questions where answered and all my needs where met. I will be recommending Cory and Crossroads Nissan in the future.

matherly

19 de dic. de 2011

we were looking for a new van and the dealership had what we were looking for. The internet manager, salesman and finance manager were courteous and efficient.

FireFox2960

15 de dic. de 2011

A pleasant experience overall, Staff was friendly and courteous Cory Roberts showed me the car, explained all the features and took me on the test drive. The only issue I had was the price. I paid $500.00 too much for the car I bought. I had to walk away on the first trip to the dealership but was contacted with a new offer the next day. I found the same car cheaper at other car lots but chose to buy locally.I found some minor problems after the sale. The light that eliminates the gear shift PRNDL is burned out. The interior was not properly cleaned. I found a lot of crumbs/trash in the car, nothing a little vacuuming couldnt fix.Not sure what the Optional Question means?2. Would you trust the integrity of a consumer review if you knew it was written in the dealership's showroom?I answered NO because A lot of the stuff told to me during the price negotiations I did not believe. For instance: Its the law that I must pay $499 for dealer prep on a used car?The sales manager said he priced the car wrong on the internet?Im loosing money on this deal?

Myrna Nelson

15 de oct. de 2011

Actually we visited Crossroads for our regular service on our 2009 Murano. While there we looked at the 2011 Juke. We had talked a little about downsizing with a vehicle that provided better gas mileage and a smaller sized vehicle. We talked with Jeff Ford concerning the Juke and took a test drive with him. We were impressed with his knowledge of the vehicle; it was white-which we liked, and we liked it overall. Seemed to be just what we were looking for. We discussed numbers and were pleased with the presentation given us and decided to take the deal. All employees there were very helpful and courteous as always when we had our Murano there for service. The lady who took care of the paperwork was very knowledgeable and offered us the extended warranty. At first we declined but upon hearing more from her, we accepted the offer.We anticipate several years of enjoyment in our new Juke and should we decide to trade again we will go with Crossroads Nissan of Hickory, as we have used them in purchasing 4 different vehicles in our years together: Sentra for our children, Nissan Altima, Murano and now the Juke. Myrna and Freddie Nelson

laurabrads

6 de oct. de 2011

My Husband and I just bought a truck from this dealer. We were amazed at the friendliness and outstanding customer service! Russell and Nathan both had great personalities and did a super job! We have bought 2 other vehicles and this experience tops both! We were given a great deal on our new vehicle! I HATED shopping for vehicles until now! This was NOT stressful at all! We will return for future vehicles! If you are looking to buy this is the ONLY place to go! GREAT JOB guys!!!!!!!! Brad and Laura

marthabruner

30 de sep. de 2011

More customer focus and not commission greed. Always get the best deals and so far have the best prices for the quality of the vehicles. The best surprise is when you go in for the loan and get more deals on top of the original ones. My household will look at other dealerships for prices on what they have, but go straight to Nissan when it actually comes time to shop.

shkirby

28 de sep. de 2011

Jeff was a perfect gentleman and knew what he was doing. I will tell all who ask me to go to him for sales. He was very knowledgeable and seemed to highly respect us as customers. Excellent work, Jeff!

mvpatrick

14 de sep. de 2011

I had a great experience at Crossroads Nissan of Hickory. Wesley Starnes did an excellent job of showing me the car and working with me to fully understand every aspect of the purchase. All the other employees were great as well. I will recommend this dealership to anyone and everyone when the opportunity arises. I look forward to taking my car in for service. And to a long relationship as our needs grow and change. This was my best experience with purchasing a vehicle. I was treated with respect and dignity. I felt that they listened to me and worked with me as a result. Simply put it was awesome! And we absolutely love our new Nissan Altima.

39190616

12 de sep. de 2011

Pete and Chris were awesome! They found the car I wanted, gave top dollar for my trade, and made the deal happen the same day. They were simply outstanding!

debsjuke11

6 de sep. de 2011

Charles Stevens was very easy to talk to,did not pressure my husband or myself into purchasing a vehicle. He did his best to show me all of the options my car has. I would recommend Charles Stevens and this dealership to family and friends.

ldbwatts

1 de sep. de 2011

I would like to Thank Wesley Starnes for making this purchase a great experience for me. He answered all my questions and also helped me a great deal over the phone due to me not being able to be at the dealership due to work. Also he helped make this a memoriable experience due to this was my first big purchase on my own since being recently separated from my husband and that means alot to me to be able to do that on my own, with such a good salesperson.This was my second new car purchased from this dealership and I will return again. :)

asu10

16 de ago. de 2011

I was back and forth between a Honda and a Nissan. I liked different things about both cars. However, the price was better for me and I decided I loved the Nissan better. The staff was one of the main reasons I enjoyed my first time buying experience, The staff were warm and welcoming. They were about the customers needs not just making a sale! I love my car and the quality of service. I will only take it to crossroads to have maintaince done.

niyafonville

4 de ago. de 2011

This was the first time I purchased a new car. Russell was extremely helpful from beginning to end. He was attentive but not aggressive or overbearing, which I appreciated. I understand that this was a business transaction, but I felt that he was genuinely interested in making sure that I was as informed as possible and happy. Most importantly, after I had purchased the car, I sent him an e-mail with a follow-up question, which he responded to in a timely manner. The contract was already signed, but the fact that the employees continue to happily provide service to me lets me know that their customer service extends beyond the sale. I would definitely recommend Crossroads!

barney71

3 de ago. de 2011

Everyone was helpful and worked to get me the vehichle and financing I needed. I was made to feel welcome as soon as I arrived at the dealership.

Jon.Peters

29 de jul. de 2011

Charles Stevens was very knowledgeable, friendly, and made customer satisfaction his number one priority. Not only did he answer my questions and negotiate a fair price for my trade, but Crossroads Nissan also accommodated my dog who came with me throughout the entire buying process. Now THAT's noteworthy customer service!

sidek1277

26 de jul. de 2011

Russell was extremely personable, professional, and his knowledge base was excellent. The purchase experience was quite long, but that is my only complaint. Nathan was very efficient with the finance and did not pressure me to extend warranties. All and all Crossroads Nissan is a very class act and I would purchase again.

tedo828

26 de jul. de 2011

Excellent vehicle purchase experience...great salesperson!!! Will highly recommend Crossroads Nissan of Hickory to friends and family!!! Very plesant salesperson...no presure and great price!!!!

baizey

25 de jul. de 2011

My name is Lorie Gearhart and I went to Crossroads Nissan of Hickory in the month of May 2011. I had noticed the Nissans for sometime and I really liked the way they looked. As soon as I got out of my car I was greeted by a sales representative by the name of Wesley Starnes. Wesley smiling, asked me if he could be of help and I told him I was interested in looking at the new Nissan Altima. He showed me many colors but he mentioned that they had a new color come out and it was the Ocean Gray. I test drove it and immediately fell in love with the car. He was very informative and friendly. Everyone that I spoke with was as well. I told him that I would have to have my husband come and try the car and he said that would be fine. So, my husband and I drove it again and he also liked the car. I wasn't at all surprised. Needless to say we purchased the Altima and we love it! It was a very pleasant experience and I have told many people about Wesley and how nice everyone was. Thanks again Wesley and Nissan for such a wonderful experience! I will be back when it is time to purchase another Altima. Lorie

missydhouk

24 de jul. de 2011

I Love my new 2012 Altima!!! Wesley and the finance department went above and beyond my expectations. I got a terrific 2.9% interest rate as well as 60 months free oil and tire rotations! How can anyone beat that. Not only is my car going to be taken care of, but my wallet is too. Thanks again,Guys!!

lrrieger

24 de jul. de 2011

My sales associate Russell Davis handled my sales experience in a "Gold Star Professional" manner from initial internet contact through delivery and drive off. This resulted in a highly positive experience. I highly recommend Russell and Crossroads Nissan.

BDWIL67

24 de jul. de 2011

EVERYONE WAS VERY HELPFUL IN ASSISTING US BUT PETE IS THE ONE WHO WAITED ON US AND HE WAS VERY HELPFUL AND PATIENT WITH US AND ANSWERED ANY QUESTIONS WE HAD, THEY ALL WAS VERY BUSYBUT THEY STILL TOOK THE TIME OUT TO HELP US,PETE WAS A GREAT SALESMAN AND HE PUT UP WITH MY WIFES PESTERING HIM HE EVEN RECOMMENDED SOME RESTURANTS WHEN WE ASK WERE WAS A GOOD PLACE TO EAT SINCE WE WAS FROM OUT OF TOWN THAT WAS HELPFUL. WE ARE VERY HAPPY WITH OUR CHOICE OF VEHICLE...WE WANT TO THANK HIM AND ALL THE OTHERS FOR BEING THERE TO HELP PEOPLE LIKE US...THANKS ALOT THE WILHIDES

gjrabun

21 de jul. de 2011

Wesley was kind, patient, and professional while working with me to select my new 2011 car purchase. However, I can not say the same for manager who was employed (11/05/10) for he was too pushy and deceptive in relation to the final car sale.I will recommend Wesley to others who wish to buy a car from Nissan in Hickory. He is honest, fair, and respects his customer's car preferences working as long as it takes to help in decision making and final sale. He definitely understand the concept of good, "friendly customer service."

whida18

19 de jul. de 2011

This makes the third car I have purchased from Nissan of Hickory. I will now only go to Jeff for my vehicle purchases. This the first time I felt like the dealership was on my side and tried to help me not the bottom line. They also have the great priced vehicles and nowadays this is very important. Jeff Ford made the buying experiance great.